UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

Form 6-K

 

Report of Foreign Private Issuer

Pursuant to Rules 13a-16 or 15d-16 under

the Securities Exchange Act of 1934

 

Dated February 2, 2017

 

Commission File Number: 001-10086

 

VODAFONE GROUP

PUBLIC LIMITED COMPANY

(Translation of registrant’s name into English)

 

VODAFONE HOUSE, THE CONNECTION, NEWBURY, BERKSHIRE, RG14 2FN, ENGLAND

(Address of principal executive offices)

 

Indicate by check mark whether the registrant files or will file annual reports under cover Form 20-F or Form 40-F.

 

Form 20-F x      Form 40-F o

 

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): o

 

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): o

 

Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.

 

Yes o      No x

 

If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82-    .

 

 

 

This Report on Form 6-K contains a news release dated 2 February 2017 entitled ‘TRADING UPDATE FOR THE QUARTER ENDED 31 DECEMBER 2016’

 

 

 

Trading update for the quarter ended 31 December 2016

2 February 2017

 

Highlights

 

·            Group organic service revenue grew 1.7%*; Europe 0.7%*, AMAP 3.9%*

·            European growth continues as ARPU stabilises: Italy 3.0%*, Germany 1.8%*, Spain 0.8%*, and UK -3.2%*

·            AMAP slowed due to competition in India: Vodacom 4.0%*, India -1.9%*, Turkey 15.0%*

·            Ongoing 4G adoption drives data growth: 4G customers up 7.6 million to 64.6 million and data volumes +53%

·            Strong fixed momentum led by Italy and Spain: 417,000 total broadband net adds of which 262,000 are on-net

·            Enterprise outperformance continues with growth of 3.3%* driven by fixed market share gains and AMAP mobile

·            Full year guidance confirmed: FCF of at least €4.0 billion, lower end of organic EBITDA growth range of 3-6%

 

		Quarter ended 31 December
				Restated1		Growth
		2016		2015		Reported		Organic*
		€m		€m		%		%
Group revenue1		13,687		14,247		(3.9	)
Regional revenue
Europe		8,878		9,304		(4.6	)
Africa, Middle East & Asia Pacific (‘AMAP’)		4,484		4,592		(2.4	)
Alternative performance measures2
Group service revenue1		12,300		12,705		(3.2	)	1.7
Europe		8,063		8,366		(3.6	)	0.7
AMAP		3,975		4,055		(2.0	)	3.9

 

Vittorio Colao, Group Chief Executive, commented:

 

“Our overall performance in Europe and Africa remained strong during the third quarter, reflecting good execution. In Europe, service revenue growth continued, led by Italy, Germany and Spain. Mobile contract ARPU continued to stabilise, reflecting the successful adoption of our ‘more-for-more’ propositions, while we remain Europe’s fastest growing broadband company, illustrating our effective convergence strategy. In the UK we have made good progress in improving customer service but face heightened price competition in Enterprise.

 

In AMAP, our strong organic performance in South Africa and Turkey was partially offset by India, where the sector is affected by free services from the new entrant. We anticipate intense competitive pressure in India in the fourth quarter and are taking a series of commercial actions, including the extension of 4G services to 17 leading circles. As announced earlier this week, we have also entered discussions with the Aditya Birla Group about an all-share merger of Vodafone India and Idea.

 

We are reconfirming our guidance for the year and are confident that we will sustain our commercial momentum.”

 

Notes:

*              All amounts in this document marked with an “*” represent organic growth which presents performance on a comparable basis, both in terms of merger and acquisition activity and movements in foreign exchange rates. Organic growth is an alternative performance measure. See “Alternative performance measures” on page 7 for further details and reconciliations to the respective closest equivalent GAAP measure.

1.        With effect from 1 April 2016, the Group’s presentation currency was changed from pounds sterling to the euro to better align with the geographic split of the Group’s operations. The service revenue and revenue amounts presented for the quarter ended 31 December 2015 have been restated into euros. Group revenue and service revenue include the regional results of Europe, AMAP, Other (which includes the results of partner market activities) and eliminations.

2.        Alternative performance measures are non-GAAP measures that are presented to provide readers with additional financial information that is regularly reviewed by management and should not be viewed in isolation or as an alternative to the equivalent GAAP measure. See “Alternative performance measures” on page 7 for reconciliations to the closest respective equivalent GAAP measure and “Definition of terms” on page 10 for further details.

 

 

OPERATING REVIEW

 

Group

 

		Quarter ended 31 December 2016						Quarter ended 31 December 20151								Organic*
		Service		Other				Service		Other				Reported		service
		revenue		revenue		Revenue		revenue		revenue		Revenue		revenue		revenue
		€m		€m		€m		€m		€m		€m		%		%
Europe		8,063		815		8,878		8,366		938		9,304		(4.6	)	0.7
AMAP		3,975		509		4,484		4,055		537		4,592		(2.4	)	3.9
Other		286		63		349		312		67		379
Eliminations		(24	)	—		(24	)	(28	)	—		(28	)
Total		12,300		1,387		13,687		12,705		1,542		14,247		(3.9	)	1.7

 

Group total revenue was €13.7 billion and Group service revenue was €12.3 billion. Total revenue declined 3.9%, including a 4.0 percentage point negative impact from foreign exchange rate movements.

 

On an organic basis, service revenue increased 1.7%* (Q2: 2.4%*). The Q3 organic growth rate excludes Netherlands, which is classified as a joint venture and going forwards will be accounted for under the equity method following the creation of VodafoneZiggo Holding B.V on 31 December 2016.

 

Europe continued to grow (Q3: 0.7%*, Q2: 1.0%*), however our performance in AMAP slowed (Q3: 3.9%*, Q2: 7.1%*) due to competitive pressure and de-monetisation impacts in India. Excluding India, Group growth was broadly similar (Q3: 2.2%*, Q2: 2.0%*).

 

Europe

 

		Quarter ended 31 December 2016						Quarter ended 31 December 20151								Organic*
		Service		Other				Service		Other				Reported		service
		revenue		revenue		Revenue		revenue		revenue		Revenue		revenue		revenue
		€m		€m		€m		€m		€m		€m		%		%
Germany		2,505		189		2,694		2,460		251		2,711		(0.6	)	1.8
Italy		1,330		265		1,595		1,291		260		1,551		2.8		3.0
UK		1,607		112		1,719		1,998		123		2,121		(19.0	)	(3.2	)
Spain		1,125		132		1,257		1,116		140		1,256		0.1		0.8
Other Europe		1,537		117		1,654		1,536		166		1,702		(2.8	)	1.8
Eliminations		(41	)	—		(41	)	(35	)	(2	)	(37	)
Total		8,063		815		8,878		8,366		938		9,304		(4.6	)	0.7

 

Revenue decreased 4.6% for the quarter, with foreign exchange movements contributing a 3.8 percentage point negative impact.

 

On an organic basis, service revenue excluding Netherlands increased by 0.7%* (Q2: 1.2%* excluding Netherlands) despite an increased drag from mobile termination rates (‘MTR’), reflecting the continued benefit of stabilising ARPUs following ‘more-for-more’ mobile propositions along with strong fixed customer growth.

 

Germany

 

Service revenue grew 1.8%* (Q2: 3.1%*) driven by strong fixed customer growth and an improved performance in branded consumer mobile. The slowdown in quarterly growth reflected the MTR cut in December which had a 0.4 percentage points impact year-on-year, as well as lower MVNO revenues.

 

Mobile service revenue was flat* (Q2: 1.3%*), reflecting the regulatory impact of roaming and MTR cuts and lower MVNO revenues. Contract net additions improved to 61,000 (Q2: 20,000) as we continued to focus on sales through direct channels. Enterprise ARPU decline moderated, while consumer contract ARPU is stabilising. The independent P3 ‘connect’ test confirmed improvements to our leading mobile network, which at the end of the quarter covered 90% of the population with 4G. Download speeds of up to 375Mbps are available in 27 cities, with 1Gbps available in pilot areas. Our 4G customer base was 9.9 million by the period end.

 

Fixed service revenue increased 4.8%* (Q2: 6.1%*), driven by continued growth in both our DSL and cable business. During the third quarter we added 110,000 broadband customers (Q2: 92,000), of which 77,000 were on cable and the remainder on DSL. With our superior coax-fibre cable network, we are able to reach over 6 million households (out of our total NGN footprint of 14 million) with speeds of up to 400Mbps, as well as supplying TV to 7.8 million customers.

 

2

 

Italy

 

Service revenue grew by 3.0%* (Q2: 2.2%*) supported by mobile and fixed ARPU growth and an acceleration in fixed performance across all segments.

 

Mobile service revenue grew 1.4%* (Q2: 1.6%*) due to ARPU growth in prepaid following tariff plan changes and targeted ‘more-for-more’ offers; this was partially offset by the tougher prior year comparator created by the launch of the Vodafone Exclusive offer. Our active prepaid customer base remained broadly stable despite increased promotional activity by competitors during the quarter. As at 31 December 2016 we have reached 97% population coverage on our 4G network and have 8.3 million 4G customers, adding 1 million customers in the quarter.

 

Fixed service revenue growth accelerated to 11.9%* (Q2: 5.2%*) driven by high customer net additions and ARPU improvement across all segments following tariff changes. We added 70,000 (Q2: 33,000) broadband customers in the quarter, and in total we have 2.1 million broadband customers of which 0.5 million are on fibre. Our own fibre network, including our partnership with Enel, now covers 4.4 million households delivering speeds up to 1Gbps in 4 major cities.

 

UK

 

UK service revenue declined 3.2%* (Q2: -2.1%*), reflecting increased competition in Enterprise, lower MVNO revenues and the continued impact of roaming regulation.

 

Mobile service revenue declined 3.9%* (Q2: -1.9%*) as a result of heightened price competition in Enterprise during the quarter, as well as lower MVNO and roaming revenues. We saw improved commercial momentum as customer service levels began to improve, with contract customer additions of 99,000, excluding the impact of a one-off customer base adjustment which reduced the base by 125,000 customers during the quarter. We had 9.1 million 4G customers at the period end, with 4G coverage at 97% as defined by Ofcom.

 

Fixed service revenue decline moderated to 0.9%* (Q2: -2.9%*) as the impact of Enterprise customer losses in prior quarters was offset by positive momentum in consumer broadband. We reached 183,000 broadband customers by the period end, of which 129,000 are consumer customers (an increase of 32,000 in Q3).

 

Spain

 

Service revenue grew 0.8%* (Q2: flat*). Excluding the impact of handset financing, service revenue grew by 4.1%* (Q2: 3.5%*). Growth was driven by the continued benefit of our ‘more-for-more’ propositions for both new and existing customers and a higher customer base in both mobile and fixed.

 

Take-up of Vodafone One, our fully integrated fixed, mobile and TV service, reached 2.1 million customers at the period end, up from 1.1 million a year ago. We continued to maintain our momentum in mobile with 97,000 contract net additions (Q2: 91,000) and accelerated our fixed broadband net additions to 93,000 (Q2: 40,000) as we focused our commercial efforts on cross selling fixed services to our mobile base. Our TV customer base continued to grow to 1.3 million.

 

Our market leading 4G population coverage reached 92.4% at the end of the period and we now have 7.2 million 4G customers. In November 2016, our network was recognised again as ‘best in test’ in voice and data in an independent mobile test conducted by P3. Our next generation fixed footprint now covers 15.8 million households, of which 10.1 million are on our own network.

 

Other Europe

 

Excluding Netherlands, service revenue grew 1.8%* (Q2: 3.0%* excluding Netherlands), led by Hungary, Czech Republic and Romania. In Ireland, service revenues declined 2.0%* (Q2: +0.5%*), however excluding the impact of MTRs, service revenue grew 1.4%*, aided by solid customer growth in fixed. In Portugal, service revenue grew 2.2%* (Q2: 2.2%*) supported by healthy fixed customer growth and higher incoming visitor revenues. Greece continued to grow supported by consumer fixed.

 

On 16 December 2016 we announced the completion of the sale of Vodafone Thuis, our Dutch consumer fixed operation, to T-Mobile Netherlands Holding B.V. Subsequently, following receipt of all necessary regulatory approvals, we completed the transaction with Liberty Global plc to combine our Dutch operations in a 50:50 joint venture called VodafoneZiggo Group Holding B.V. (‘VodafoneZiggo’) on 31 December 2016. Going forward, Vodafone will classify its interest in VodafoneZiggo as a joint venture, which will be accounted for under the equity method. Excluding Thuis, Vodafone Netherlands Q3 local currency service revenue declined 6.4% (Q2 -5.0%), reflecting a lower mobile consumer customer base and increased competition in Enterprise.

 

3

 

AMAP

 

		Quarter ended 31 December 2016						Quarter ended 31 December 20151								Organic*
		Service		Other				Service		Other				Reported		service
		revenue		revenue		Revenue		revenue		revenue		Revenue		revenue		revenue
		€m		€m		€m		€m		€m		€m		%		%
India		1,450		2		1,452		1,529		7		1,536		(5.5	)	(1.9	)
Vodacom		1,165		252		1,417		1,107		290		1,397		1.4		4.0
Other AMAP		1,363		255		1,618		1,423		240		1,663		(2.7	)	10.5
Eliminations		(3	)	—		(3	)	(4	)	—		(4	)
Total		3,975		509		4,484		4,055		537		4,592		(2.4	)	3.9

 

Revenue decreased 2.4%, with organic growth offset by a 4.6 percentage point adverse impact from foreign exchange movements, particularly with regards to the South African rand, Indian rupee, Turkish lira and Egyptian pound.

 

On an organic basis service revenue increased 3.9%* (Q2: 7.1%*) as the slowdown in India offset sustained growth across the remainder of the region.

 

India

 

Service revenue declined by 1.9%* (Q2: +5.4%*), driven by heightened competitive pressure following free services offered by the new entrant and the adverse impact of de-monetisation on prepaid top-up volumes during the quarter. We increased our overall customer base and continued to retain our high value customers, but saw increasing pressure on both prices and customer usage.

 

Data browsing revenue growth slowed from 16%* in Q2 to 0.6%* in Q3 due to the impact of free services from the new entrant. This drove a quarter-on-quarter decline in our active data customer base to 65.0 million (Q2: 69.6 million), mainly reflecting fewer 2G users. Our 3G / 4G customer base declined slightly quarter-on-quarter to 35 million, and smartphone penetration is 35%. Overall data pricing declined 11% year-on-year, while the growth in data usage per customer slowed to 15% compared to 28% in Q2, reaching 505MB in Q3.

 

Voice revenue declined 3.0%* (Q2: +2.7%*) as the benefit of higher incoming volumes and a larger customer base was offset by lower usage per customer and a 4% year-on-year decline in voice prices. Total mobile customers increased 4.0 million over the period, giving a closing customer base of 205 million.

 

Following the conclusion of the spectrum auction in October 2016, we now offer 4G services in 17 circles, up from 9 circles prior to the auction. These circles cover around 91% of our service revenues and 94% of our data revenues.

 

On 30 January 2017, we confirmed that we are in discussions with the Aditya Birla Group about an all-share merger of Vodafone India (excluding Vodafone’s 42% stake in Indus Towers) and Idea. Any merger would be effected through the issue of new shares in Idea to Vodafone and would result in Vodafone deconsolidating Vodafone India. There is no certainty that any transaction will be agreed, nor as to the terms or timing of any transaction.

 

Vodacom

 

Service revenue grew 4.0%* (Q2: 4.1%*), with continued strong customer and data growth in South Africa and a recovery in International customer net additions, which were impacted by a change in customer registration requirements in the prior year.

 

South Africa service revenue grew 5.6%* (Q2: 5.6%*), supported by growth in both the prepaid and contract customer base following a successful summer campaign. We added 0.4 million customers in the quarter and consumer contract churn remains at historically low levels. Data revenue growth improved over the period to 22.0%* (Q2: 20.9%*), supported by active data customer growth, increased data bundle sales and higher usage. Voice revenues declined in the quarter due to the lapping of the ‘Just 4 You’ launch in the prior year. Our market leading voice and data network has now reached 70% 4G coverage, and we now have 5.5 million 4G customers.

 

Vodacom’s International operations outside South Africa, which now represent 22.0% of Vodacom Group service revenue, saw a slowdown in growth to 1.9%* (Q2: 2.6%*). Commercial momentum has stabilised following the changes in customer registration requirements in Tanzania, the DRC and Mozambique, while political and economic disruptions adversely impacted the DRC’s performance. M-Pesa continues to perform well, with over 8.8 million customers (up from 6.6 million a year ago).

 

Other AMAP

 

Service revenue grew by 10.5%* (Q2: 11.2%*), with strong growth in Turkey, Egypt and Ghana.

 

Service revenue in Turkey was up 15.0%* (Q2: 15.7%*) supported by continued strong growth in consumer contract and Enterprise and an increased contribution from fixed. Egypt service revenue grew 19.6%* (Q2: 15.1%) due to continued growth in the active customer base and improving ARPU, despite a challenging macro-economic environment post the recent currency devaluation.

 

Service revenue in New Zealand was flat* (Q2: 1.3%*) with continued strong customer momentum across all contract segments offset by lower wholesale revenues. The Commerce Commission is now expected to rule on the proposed merger with Sky Network Television in New Zealand at the end of February 2017.

 

4

 

Strategic progress

 

Customer eXperience eXcellence

 

The Group’s customer experience excellence programme is our core marketing strategy for brand and service differentiation. With CXX we aim to deliver an outstanding and differentiated experience for our customers, building on the significantly improved network quality delivered by Project Spring. We continued to make progress during the quarter, with 18 out of 21 operating companies achieving a market leading or co-leading position in consumer NPS and an average gap to the third placed operator of 14 points, representing a 2 point improvement year-on-year. Our Enterprise position is even stronger, reflected in an average gap to our nearest competitor of 10 points at the period end.

 

Data

 

Data traffic continued to grow strongly with Europe up 57% (Q2 +58%), but growth slowed in AMAP to 49% (Q2 60%) due to the impact of free services by the new entrant in India. Overall, data grew 53% (Q2 59%) to 699 petabytes in the quarter. We continued to grow our 4G customer base to 64.6 million across the 22 countries where we offer 4G services, with 7.6 million customers added in the quarter.

 

Although take-up continues to be rapid, only 60% of active European data users are taking a 4G service, providing us with a substantial opportunity for future growth. Additionally, increased 4G adoption and larger bundle sizes continue to drive higher usage, with average usage per smartphone customer in Europe up 51% year-on-year to 1.5GB per month. This growth in data usage, combined with our ‘more-for-more’ propositions, is supporting the ongoing stabilisation of consumer contract ARPUs across Europe.

 

In AMAP, data adoption is also rapid, supported by our significant network investment and the relative scarcity of fixed internet access. Average usage per smartphone customer increased 50% year-on-year to 1.0GB. The potential for future data growth is also substantial with only 15% of active data users on 4G, although the degree of monetisation of data growth in India is uncertain given the current disruption in the market.

 

Unified communications

 

We are an integrated operator providing services to both households and businesses in Europe. We now market high speed broadband services to 90 million households across Europe (including VodafoneZiggo in Netherlands), and through organic investment and M&A, 38 million of these households are ‘on-net’ — serviced by our own fibre or cable infrastructure.

 

We continue to achieve strong customer growth across our footprint and remain Europe’s fastest growing broadband company. We now have 14.3 million broadband customers, with 417,000 new broadband customers added in the quarter. In Europe, we added 339,000 new broadband customers of which 76% were on-net. This brings the total European on-net customer base to 6.1 million, representing an on-net penetration of just 20% (24% including VodafoneZiggo) which leaves significant opportunity for future profitable growth. In TV, we have grown our customer base by 0.1 million in the quarter to 9.7 million customers.

 

Enterprise

 

Services to business customers comprised 28% of our Group service revenue, and 32% in Europe in Q3. Our relationships with business customers are expanding from core mobile voice and data connectivity to embrace total communications, IoT, Cloud & Hosting and IP-VPN provision. These new areas offer both market growth and market share opportunities for us. Combined with emerging markets mobile growth, these areas are more than offsetting ARPU pressure in mature European mobile markets.

 

Overall, Enterprise service revenue grew 3.3%* (Q2: 3.3%*) in the quarter. Vodafone Global Enterprise (‘VGE’), which provides services to our largest international customers, experienced slower growth in the quarter reflecting increased competition in India and customer losses in UK fixed. Our IoT connections increased by 38% year-on-year to 49.1 million.

 

Outlook and guidance

 

Trading in the third quarter was within management’s expectations underlying the outlook statement for the 2017 financial year. We expect to meet the lower end of our EBITDA guidance range and achieve our free cash flow target, as continued uncertainty in India is mitigated by sustained performance in Europe and Africa. The Group therefore confirms its outlook for the 2017 financial year, as detailed on page 7 of the Group’s interim results announcement for the six months ended 30 September 2016.

 

Notes:

*              All amounts in this document marked with an “*” represent organic growth which presents performance on a comparable basis, both in terms of merger and acquisition activity and movements in foreign exchange rates. Organic growth is an alternative performance measure. See “Alternative performance measures” on page 7 for further details and reconciliations to the respective closest equivalent GAAP measure.

1.        With effect from 1 April 2016, the Group’s presentation currency was changed from pounds sterling to the euro to better align with the geographic split of the Group’s operations. The service revenue and revenue amounts presented for the quarter ended 31 December 2015 have been restated into euros.

 

5

 

 

ADDITIONAL INFORMATION

 

Service revenue — quarter ended 31 December 2016

 

Group and Regions

 

		Group					Europe					AMAP
				Restated					Restated					Restated
		2016		2015			2016		2015			2016		2015
		€m		€m			€m		€m			€m		€m
Mobile in-bundle		5,479		5,550			4,033		4,108			1,447		1,392
Mobile out-of-bundle		2,788		3,132			1,102		1,296			1,681		1,830
Mobile incoming		769		820			395		441			375		379
Fixed		2,664		2,618			2,176		2,153			332		292
Other		600		585			357		368			140		162
Service revenue		12,300		12,705			8,063		8,366			3,975		4,055
Other revenue		1,387		1,542			815		938			509		537
Revenue		13,687		14,247			8,878		9,304			4,484		4,592
		Growth
		Reported		Organic*			Reported		Organic*			Reported		Organic*
		%		%			%		%			%		%
Revenue		(3.9	)	1.2			(4.6	)	(0.3	)		(2.4	)	4.3
Service revenue		(3.2	)	1.7			(3.6	)	0.7			(2.0	)	3.9

 

Operating Companies

 

		Germany					Italy					UK
				Restated					Restated					Restated
		2016		2015			2016		2015			2016		2015
		€m		€m			€m		€m			€m		€m
Mobile in-bundle		1,108		1,091			727		700			795		965
Mobile out-of-bundle		219		232			218		235			275		359
Mobile incoming		65		74			93		92			80		112
Fixed		989		943			225		201			380		461
Other		124		120			67		63			77		101
Service revenue		2,505		2,460			1,330		1,291			1,607		1,998
Other revenue		189		251			265		260			112		123
Revenue		2,694		2,711			1,595		1,551			1,719		2,121
		Growth
		Reported		Organic*			Reported		Organic*			Reported		Organic*
		%		%			%		%			%		%
Revenue		(0.6	)	(0.7	)		2.8		2.8			(19.0	)	(2.6	)
Service revenue		1.8		1.8			3.0		3.0			(19.6	)	(3.2	)

 

		Spain					India					Vodacom
				Restated					Restated					Restated
		2016		2015			2016		2015			2016		2015
		€m		€m			€m		€m			€m		€m
Mobile in-bundle		567		542			394		371			411		379
Mobile out-of-bundle		105		132			751		854			599		577
Mobile incoming		41		33			176		162			49		57
Fixed		369		363			78		72			55		42
Other		43		46			51		70			51		52
Service revenue		1,125		1,116			1,450		1,529			1,165		1,107
Other revenue		132		140			2		7			252		290
Revenue		1,257		1,256			1,452		1,536			1,417		1,397
		Growth
		Reported		Organic*			Reported		Organic*			Reported		Organic*
		%		%			%		%			%		%
Revenue		0.1		—			(5.5	)	(2.2	)		1.4		3.6
Service revenue		0.8		0.8			(5.2	)	(1.9	)		5.2		4.0

 

Note:

*  All amounts in this document marked with an “*” represent organic growth which presents performance on a comparable basis, both in terms of merger and acquisition activity and movements in foreign exchange rates. Organic growth is an alternative performance measure. See “Alternative performance measures” on page 7 for further details and reconciliations to the respective closest equivalent GAAP measure.

 

6

 

ALTERNATIVE PERFORMANCE MEASURES

 

In the discussion of the Group’s reported operating results, alternative performance measures are presented to provide readers with additional financial information that is regularly reviewed by management. However, this additional information presented is not uniformly defined by all companies including those in the Group’s industry. Accordingly, it may not be comparable with similarly titled measures and disclosures by other companies. Additionally, certain information presented is derived from amounts calculated in accordance with IFRS but is not itself an expressly permitted GAAP measure. Such measures should not be viewed in isolation or as an alternative to the equivalent GAAP measure. Further information on the use of alternative performance measures is outlined on pages 190 to 194 of the Group’s annual report for the financial year ended 31 March 2016.

 

Service revenue

 

Service revenue comprises all revenue related to the provision of ongoing services including, but not limited to, monthly access charges, airtime usage, roaming, incoming and outgoing network usage by non-Vodafone customers and interconnect charges for incoming calls. We believe that it is both useful and necessary to report this measure for the following reasons:

 

·  it is used for internal performance reporting;

 

·  it is used in setting director and management remuneration; and

 

·  it is useful in connection with discussion with the investment analyst community.

 

A reconciliation of reported service revenue to the respective closest equivalent GAAP measure, revenue, is provided where used in the Operating Review on pages 2 to 5.

 

Organic growth

 

All amounts in this document marked with an “*” represent organic growth, which presents performance on a comparable basis in terms of merger and acquisition activity and foreign exchange rates. While organic growth is neither intended to be a substitute for reported growth, nor is it superior to reported growth, we believe that the measure provides useful and necessary information to investors and other interested parties for the following reasons:

 

·  it provides additional information on underlying growth of the business without the effect of certain factors unrelated to its operating performance;

 

·  it is used for internal performance analysis; and

 

·  it facilitates comparability of underlying growth with other companies (although the term “organic” is not a defined term under IFRS and may not, therefore, be comparable with similarly titled measures reported by other companies).

 

With effect from 1 April 2016, the Group changed the reporting of certain dealer commissions in India. The impact on revenues for the current and prior half year and quarters was not material. Organic service revenue growth rates for the for the quarter ended 30 September 2016 and the quarter ended 31 December 2016 of Vodafone India and the Group have been amended to exclude the impact of this change, which had no effect on earnings or cash flows. The Group’s organic service revenue growth rate for the quarter ended 31 December 2016 has also been adjusted to exclude the results of Vodafone Netherlands following the disposal of its consumer fixed business and subsequent merger into VodafoneZiggo. In addition, the Group’s and Vodafone UK’s organic service revenue growth rate for the quarter ended 30 September 2016, has been adjusted to exclude the beneficial impact of a settlement of an historical interconnect rate dispute in the UK.

 

Reconciliations of organic growth to reported growth are shown in the tables below.

 

								Other
								activity
				Restated				(including		Foreign
		2016		2015		Reported		M&A)		exchange		Organic
		€m		€m		%		pps		pps		%
Quarter ended 31 December
Revenue
Germany		2,694		2,711		(0.6	)	—		(0.1	)	(0.7	)
Italy		1,595		1,551		2.8		—		—		2.8
UK		1,719		2,121		(19.0	)	—		16.4		(2.6	)
Spain		1,257		1,256		0.1		—		(0.1	)	—
Other Europe		1,654		1,702		(2.8	)	2.7		—		(0.1	)
Eliminations		(41	)	(37	)
Europe		8,878		9,304		(4.6	)	0.5		3.8		(0.3	)
India		1,452		1,536		(5.5	)	2.5		0.8		(2.2	)
Vodacom		1,417		1,397		1.4		3.7		(1.5	)	3.6
Other AMAP		1,618		1,663		(2.7	)	—		14.3		11.6
Eliminations		(3	)	(4	)
AMAP		4,484		4,592		(2.4	)	2.1		4.6		4.3
Other		349		379
Eliminations		(24	)	(28	)
Total		13,687		14,247		(3.9	)	1.1		4.0		1.2

 

7

 

 

									Other
									activity
					Restated				(including		Foreign
			2016		2015		Reported		M&A)		exchange		Organic
			€m		€m		%		pps		pps		%
Quarter ended 31 December
Service revenue
Germany			2,505		2,460		1.8		—		—		1.8
	Mobile service revenue		1,516		1,517		(0.1	)	—		0.1		—
	Fixed service revenue		989		943		4.9		—		(0.1	)	4.8
Italy			1,330		1,291		3.0		—		—		3.0
	Mobile service revenue		1,105		1,090		1.4		—		—		1.4
	Fixed service revenue		225		201		11.9		—		—		11.9
UK			1,607		1,998		(19.6	)	—		16.4		(3.2	)
	Mobile service revenue		1,227		1,537		(20.2	)	—		16.3		(3.9	)
	Fixed service revenue		380		461		(17.6	)	—		16.7		(0.9	)
Spain			1,125		1,116		0.8		—		—		0.8
Other Europe			1,537		1,536		0.1		1.9		(0.2	)	1.8
	Ireland		235		240		(2.1	)	—		0.1		(2.0	)
	Portugal		227		223		1.8		—		0.4		2.2
	Other		1,075		1,073
Eliminations			(41	)	(35	)
Europe			8,063		8,366		(3.6	)	0.3		4.0		0.7
India			1,450		1,529		(5.2	)	2.5		0.8		(1.9	)
Vodacom			1,165		1,107		5.2		—		(1.2	)	4.0
	South Africa		896		817		9.7		—		(4.1	)	5.6
	International operations		256		270		(5.2	)	—		7.1		1.9
	Other		13		20
Other AMAP			1,363		1,423		(4.2	)	—		14.7		10.5
	Turkey		581		562		3.4		—		11.6		15.0
	Egypt		288		395		(27.1	)	—		46.7		19.6
	New Zealand		299		276		8.3		—		(8.3	)	—
	Other		195		190
Eliminations			(3	)	(4	)
AMAP			3,975		4,055		(2.0	)	1.0		4.9		3.9
Other			286		312
Eliminations			(24	)	(28	)
Total service revenue			12,300		12,705		(3.2	)	0.7		4.2		1.7
Other revenue			1,387		1,542
Total revenue			13,687		14,247		(3.9	)	1.1		4.0		1.2
Other growth metrics
Group - Enterprise service revenue			3,447		3,549		(2.9	)	1.4		4.8		3.3
Group - Service revenue excluding India			12,300		12,705		(3.2	)	1.2		4.2		2.2
Spain - Service revenue excluding the impact of handset financing			1,125		1,116		0.8		3.3		—		4.1
Ireland - Service revenue excluding the impact of MTR cuts			235		240		(2.1	)	3.4		0.1		1.4
India - Data browsing revenue			293		289		1.4		—		(0.8	)	0.6
India - Voice revenue			991		1,014		(2.2	)	—		(0.8	)	(3.0	)
South Africa - Data revenue			366		288		27.1		—		(5.1	)	22.0

 

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