FORM 6-K
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Report of Foreign Issuer
Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934
For the month of January, 2017
Commission File Number: 001-12518
Banco Santander, S.A.
(Exact name of registrant as specified in its charter)
Ciudad Grupo Santander
28660 Boadilla del Monte (Madrid) Spain
(Address of principal executive office)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:
Form 20-F ☒ Form 40-F ☐
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):
Yes ☐ No ☒
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):
Yes ☐ No ☒
Banco Santander, S.A.
Item 1 |
PRESS RELEASE
Santander earns 6,204 million in 2016, up 4%
Underlying profit before tax was 11,288 million, up 11.7% excluding
currency movements
Madrid, 25 January 2017
∎ | Loyal customers increased by 1.4 million to 15.2 million, with lending and customer funds up by 2% and 5% respectively, excluding currency movements. |
∎ | Tangible net asset value per share increased by 3.7% to 4.22 in the year, cash dividend per share increased by 8% to 0.17 and earning per share increased by 1% to 0.41. |
∎ | Common Equity Tier 1 ratio increased by 50 basis points in the year to 10.55%. |
∎ | In the fourth quarter alone Santander generated 1,598 million in attributable profit, compared to 25 million in Q4 2015. |
Banco Santander Group Executive Chairman, Ana Botín, said:
In 2016 Santander has achieved strong results, meeting all our strategic and business objectives. We have earned the loyalty of a further 1.4 million customers, serving 125 million people and businesses across Europe and the Americas and increasing lending by 2%.
It is thanks to the talent and hard work of our teams that we have achieved these excellent results, while also executing our strategy in the right way - a way that is more simple, personal and fair.
Our investment in technology, together with the advantages of working as a Group, make Santander one of the most efficient and profitable banks in the world, with a cost/income ratio of 48%, while also improving the customer experience, especially in mobile banking and digital services. Santander now ranks among the top three banks for customer satisfaction in eight of our nine major countries.
The strength of our business model and the discipline in execution, has allowed us to accumulate more than 3 billion of capital in 2016, taking our CET1 ratio to 10.55%, exceeding our target. During the year we have also increased earnings per share, dividend per share and tangible net asset value per share.
Going forward, we have many opportunities for profitable growth in Europe and the Americas, in an environment we anticipate will be volatile but generally better than 2016.
The key to our success for 2017 and beyond will be an ever-stronger collaborative culture across the Group and a shared purpose to help people and businesses prosper.
Comunicación Externa. | ||||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
Income Statement Key Highlights
2016 | Q4 | |||||||||||
FY16 (m)
|
FY16 V FY15 (%)
|
FY16 V FY15
|
Q416 (m)
|
Q416 V
|
Q416 V Q415
| |||||||
GROSS INCOME | 43,853
|
-3.1
|
2.5
|
11,113
|
2.0
|
2.1
| ||||||
OPERATING EXPENSES | 21,088
|
-2.2 | 3.5 | 5,453 | 0.6 | 1.9 | ||||||
OPERATING INCOME | 22,766
|
-3.9 | 1.6 | 5,660 | 3.4 | 2.3 | ||||||
NET LOAN-LOSS PROVISIONS | 9,518
|
-5.8 | -2.1 | 2,406 | -6.0 | -9.6 | ||||||
UNDERLYING PROFIT BEFORE TAX | 11,288
|
3.2 | 11.7 | 2,663 | 22.6 | 25.7 | ||||||
ATTRIBUTABLE PROFIT | 6,204
|
4.0 | 15.1 | 1,598 | - | - |
Results Summary
Banco Santander generated attributable profit of 6,204 million during the year, an increase of 4% compared to 2015, with strong growth in fee income and improvements in credit quality, partially offset by the weakening of certain currencies against the Euro and an increase in tax in both Poland and U.K. Excluding one off items and currency movements, underlying profit before tax increased by 12%.
In the fourth quarter alone the Bank generated 1,598 million in attributable profit. This compares to 25 million in fourth quarter of 2015 which was impacted by a number of one off items including an impairment of intangible assets and a charge for PPI in the U.K.
The Group continued to earn the trust of more customers during 2016. Lending and customer funds increased by 2% and 5% respectively (excluding currency movements) while the number of loyal customers (people who see Santander as their main bank) grew by 1.4 million to 15.2 million, ahead of target for the year. Total customers increased by 4 million to 125 million.
The Groups investment in technology helped increase the number of digital customers by 4.3 million to 20.9 million. This, combined with strong cost discipline, allowed Santander to maintain its position as one of the most efficient banks in the world, with the cost/income ratio remaining broadly stable at around 48%, while also driving improvements in customer satisfaction. Santander now ranks among a top three highest rated banks for customer satisfaction in eight of the nine core geographies where the Group carries out retail and commercial banking.
The Group delivered strong growth across all its key financial measures, meeting the targets outlined in its investor day in 2015. Tangible net asset value per share increased by 3.7% in the year to 4.22, cash dividend per share increased by 8% to 0.17, and earnings per share increased by 1% to 0.41. All credit quality ratios also improved. At the end of the year, the Groups NPL ratio stood at 3.93%, compared to 4.36% in December 2015. Coverage ratio increased from 73% to 74%.
Santander continued to achieve strong organic capital generation, adding more than 3 billion in capital during the year. The Groups common equity tier 1 ratio increased by 50 basis points during the year to 10.55%, significantly higher than the expected minimum regulatory capital requirement for 2019 (9.5%).
Comunicación Externa. | ||||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
Attributable profit to the Group | s/ 2015 | |||||||||||
million | 2016 | % | % w/o FX | |||||||||
|
||||||||||||
Continental Europe |
2,599 | 17.2 | 18.5 | |||||||||
|
||||||||||||
o/w: Spain |
1,022 | 4.6 | 4.6 | |||||||||
|
||||||||||||
Santander Consumer Finance |
1,093 | 16.5 | 17.9 | |||||||||
|
||||||||||||
Poland |
272 | (9.5) | (5.6) | |||||||||
|
||||||||||||
Portugal |
399 | 33.0 | 33.0 | |||||||||
|
||||||||||||
United Kingdom |
1,681 | (14.7) | (4.0) | |||||||||
|
||||||||||||
Latin America |
3,386 | 6.1 | 18.6 | |||||||||
|
||||||||||||
o/w: Brazil |
1,786 | 9.5 | 15.0 | |||||||||
|
||||||||||||
Mexico |
629 | 0.1 | 17.5 | |||||||||
|
||||||||||||
Chile |
513 | 12.7 | 16.4 | |||||||||
|
||||||||||||
USA |
395 | (41.8) | (41.9) | |||||||||
|
||||||||||||
Operating areas |
8,060 | 0.0 | 7.8 | |||||||||
|
||||||||||||
Corporate Centre* |
(1,856) | (11.3) | (11.3) | |||||||||
|
||||||||||||
Total Group |
6,204 | 4.0 | 15.1 | |||||||||
|
(*) | Including net capital gains and provisions. Without them 2016; 1.439 million; 2015; 1.493 million |
Country Summary
The Group is well diversified across both mature and developing markets. Despite challenging market conditions, profit before tax rose in nine of the Groups ten core markets, excluding currency movements. Europe contributed 55% of Group profit (UK: 20%, Spain: 12%, Santander Consumer Finance: 13%, others: 10%) and the Americas, 45% (Brazil: 21%, Mexico: 8%, Chile: 6%, US: 5%, others 5%).
In Brazil, against a backdrop of a complex macroeconomic environment, attributable profit increased by 9.5% (+15% excluding currency movements). This was driven primarily by a rise in fee income and controlled cost growth. Loyal customers increased by 500,000 with digital advances (including the launch of biometrics) and product innovations helping improve the customer proposition. The change in business mix carried out in recent years helped control provisions and credit quality.
In the UK attributable profit decreased by 14.7% (-4% excluding currency movements), driven by the introduction of the 8% bank corporation tax surcharge and the weakening of the pound against the Euro following the outcome of the referendum on EU membership. Excluding these effects, profit before tax increased by 7.7% to 2,452 million with higher lending volumes and lower cost of deposits supported by strong cost discipline and credit quality.
Santander Consumer Finance (SCF) recorded a strong increase in attributable profit of 16.5% (+17.9% excluding currency movements). SCF generated new lending growth across all countries with total new lending 17% higher than in 2015. The business also saw significant improvements in credit quality during the year, while maintaining best in class efficiency.
In Santander Spain attributable profit increased by 4.6% to 1,022 million. The low interest rate environment continued to affect net-interest income, however, this was offset by good growth in fee income, strong cost control, and significant improvements in credit quality. The Groups 1|2|3 strategy, which already benefits 2 million customers, has helped increase loyal customer by 32% while improving commercial productivity (50% of new production linked to 1|2|3 customers). Since the strategy was launched, 500,000 payrolls have switched to Santander from other banks. The Bank completed a restructuring plan during the year to further improve efficiency, while maintaining a top three position for customer satisfaction.
Comunicación Externa. | ||||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
In the US the Group invested heavily in technology and customer experience to meet both our internal and regulatory targets, leading to an increase in costs for 2016. This investment, combined with a simplification of the product offering, allowed the Bank to build more and deeper customer relationships, with core deposits increasing by 4% and digital customers increasing by 26%, while also setting a path to increased profitability. Santander Consumer USA (SCUSA) adjusted its business mix toward a lower risk profile in 2016, and still delivered a ROTE of 18%. These factors, as well as an increase in loan loss provisions driven in part by provisions relating to Oil & Gas made in Q1, led to a decrease in attributable profit for the US of 41.8% to 395 million (-41.9% excluding currency impact). Profit before tax decreased by 32%.
Note: Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds. % change in constant euros. (1) SCF excluding PSA (+6%).
Mexico continued to deliver strong underlying growth, however, attributable profit remained stable due to a weakening of the Peso against the Euro following the US elections. Excluding currency effects attributable profit increased by 17.5%.
In Poland strong underlying growth was offset by the introduction of a new banking tax. Excluding this impact, profit increased by 10% (+14% excluding currency movements). The Group also generated strong growth in attributable profit across Portugal, up 33%, and Chile, up 13% (+16% excluding currency impact). In Argentina, attributable profits fell by 5% due to the weakening of the Peso against the Euro. Excluding currency movements, profits in Argentina increased by 52%.
Banco Santander has a market capitalization of more than 75 billion. Santander has 3,928,950 shareholders and 188,492 employees serving 125 million customers.
Comunicación Externa. | ||||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
KEY CONSOLIDATED DATA
Balance sheet ( million) | Dec16 | Dec15 | % | Dec14 | ||||||||||||
Total assets |
1,339,125 | 1,340,260 | (0.1 | ) | 1,266,296 | |||||||||||
Net customer loans |
790,470 | 790,848 | (0,0 | ) | 734.711 | |||||||||||
Customer deposits |
691,112 | 683,142 | 1.2 | 647,706 | ||||||||||||
Managed and marketed customer funds |
1,102,488 | 1,075,563 | 2.5 | 1,023,189 | ||||||||||||
Total equity |
102,699 | 98,753 | 4.0 | 89,714 | ||||||||||||
Total managed and marketed funds |
1,521,633 | 1,506,520 | 1.0 | 1,428,083 | ||||||||||||
Income statement ( million) | 2016 | 2015 | % | 2014 | ||||||||||||
Net interest income |
31,089 | 32,189 | (3.4 | ) | 29,548 | |||||||||||
Gross income |
43,853 | 45,272 | (3.1 | ) | 42.612 | |||||||||||
Net operating income |
22,766 | 23,702 | (3,9 | ) | 22,574 | |||||||||||
Underlying profit before taxes |
11,288 | 10,939 | 3,2 | 9.720 | ||||||||||||
Underlying attributable profit to the Group |
6,621 | 6,566 | 0.8 | 5,816 | ||||||||||||
Attributable profit to the Group |
6,204 | 5,966 | 4.0 | 5,816 |
Variations w/o exchange rate: NII: +2.3%; Gross income: +2.5%; Net operating income: +1.6%: Underlying attributable profit: +10.5%; Attributable profit: +15.1%
EPS, profitability and efficiency (%) | 2016 | 2015 | % | 2014 | ||||||||||||
EPS (euro) |
0.41 | 0.40 | 1.0 | 0.48 | ||||||||||||
RoE |
6.99 | 6.57 | 7.05 | |||||||||||||
Underlying RoTE* |
11.08 | 10.99 | 10.95 | |||||||||||||
RoTE |
10.38 | 9.99 | 10.95 | |||||||||||||
RoA |
0.56 | 0.54 | 0.58 | |||||||||||||
Underlying RoRWA* |
1.36 | 1.30 | 1.27 | |||||||||||||
RoRWA |
1.29 | 1.20 | 1.27 | |||||||||||||
Efficiency ratio (with amortisations) |
48.1 | 47.6 | 47.0 | |||||||||||||
Solvency and NPL ratios (%) | Dec16 | Dec15 | % | Dec14 | ||||||||||||
CET l fully-loaded |
10.55 | 10.05 | 9.65 | |||||||||||||
CET 1 phase-in |
12.53 | 12.55 | 12.23 | |||||||||||||
NPL ratio |
3.93 | 4.36 | 5.19 | |||||||||||||
Coverage ratio |
73.8 | 73.1 | 67.2 | |||||||||||||
Market capitalisation and shares | Dec16 | Dec15 | % | Dec14 | ||||||||||||
Shares (millions) |
14,582 | 14,434 | 1.0 | 12,584 | ||||||||||||
Share price (euros) |
4,959 | 4,558 | 8.8 | 6,996 | ||||||||||||
Market capitalisation ( million) |
72,314 | 65,792 | 9.9 | 88,041 | ||||||||||||
Tangible book value (euro) |
4.22 | 4.07 | 4.01 | |||||||||||||
Price / Tangible book value (X) |
1,17 | 1.12 | 1,75 | |||||||||||||
P/E ratio (X) |
12.18 | 11.30 | 14.59 | |||||||||||||
Other data | Dec16 | Dec15 | % | Dec14 | ||||||||||||
Number of shareholders |
3,928,950 | 3,573,277 | 10.0 | 3,240,395 | ||||||||||||
Number of employees |
188,492 | 193,863 | (2.8 | ) | 185,405 | |||||||||||
Number of branches |
12,235 | 13,030 | (6.1 | ) | 12,951 |
(*).- Excluding non-recurring net capital gains and provisions
Note: RoE, RoTE and CET1 2014, pro-forma taking into account the January 2015 capital increase
Comunicación Externa. | ||||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Santander aim |
Helping people and businesses prosper
(*) 2016 total dividend / 2016 average share price
2 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Key consolidated data |
KEY CONSOLIDATED DATA
Balance sheet ( million) | Dec16 | Sep16 | % | Dec16 | Dec15 | % | Dec14 | |||||||||||||||||||||
Total assets |
1,339,125 | 1,329,538 | 0.7 | 1,339,125 | 1,340,260 | (0.1 | ) | 1,266,296 | ||||||||||||||||||||
Net customer loans |
790,470 | 773,290 | 2.2 | 790,470 | 790,848 | (0.0 | ) | 734,711 | ||||||||||||||||||||
Customer deposits |
691,112 | 667,439 | 3.5 | 691,112 | 683,142 | 1.2 | 647,706 | |||||||||||||||||||||
Managed and marketed customer funds |
1,102,488 | 1,075,162 | 2.5 | 1,102,488 | 1,075,563 | 2.5 | 1,023,189 | |||||||||||||||||||||
Total equity |
102,699 | 101,122 | 1.6 | 102,699 | 98,753 | 4.0 | 89,714 | |||||||||||||||||||||
Total managed and marketed funds |
1,521,633 | 1,508,587 | 0.9 | 1,521,633 | 1,506,520 | 1.0 | 1,428,083 | |||||||||||||||||||||
Income statement ( million) | 4Q16 | 3Q16 | % | 2016 | 2015 | % | 2014 | |||||||||||||||||||||
Net interest income |
8,096 | 7,798 | 3.8 | 31,089 | 32,189 | (3.4 | ) | 29,548 | ||||||||||||||||||||
Gross income |
11,113 | 11,080 | 0.3 | 43,853 | 45,272 | (3.1 | ) | 42,612 | ||||||||||||||||||||
Net operating income |
5,660 | 5,831 | (2.9 | ) | 22,766 | 23,702 | (3.9 | ) | 22,574 | |||||||||||||||||||
Underlying profit before taxes |
2,663 | 2,940 | (9.4 | ) | 11,288 | 10,939 | 3.2 | 9,720 | ||||||||||||||||||||
Underlying attributable profit to the Group |
1,646 | 1,695 | (2.9 | ) | 6,621 | 6,566 | 0.8 | 5,816 | ||||||||||||||||||||
Attributable profit to the Group |
1,598 | 1,695 | (5.7 | ) | 6,204 | 5,966 | 4.0 | 5,816 |
Variations w/o exchange rate: | Quarterly: NII: +2.8%; Gross income: -0.7%; Net operating income: -4.1%; Underlying attributable profit: -3.5%; Attributable profit: -6.4% Year-on-year: NII: +2.3%; Gross income: +2.5%; Net operating income: +1.6%; Underlying attributable profit: +10.5%; Attributable profit: +15.1% |
EPS, profitability and efficiency (%) | 4Q16 | 3Q16 | % | 2016 | 2015 | % | 2014 | |||||||||||||||||||||
EPS (euro) |
0.10 | 0.11 | (6.8 | ) | 0.41 | 0.40 | 1.0 | 0.48 | ||||||||||||||||||||
RoE |
7.26 | 7.66 | 6.99 | 6.57 | 7.05 | |||||||||||||||||||||||
Underlying RoTE* |
10.78 | 11.36 | 11.08 | 10.99 | 10.95 | |||||||||||||||||||||||
RoTE |
10.70 | 11.36 | 10.38 | 9.99 | 10.95 | |||||||||||||||||||||||
RoA |
0.58 | 0.61 | 0.56 | 0.54 | 0.58 | |||||||||||||||||||||||
Underlying RoRWA* |
1.33 | 1.40 | 1.36 | 1.30 | 1.27 | |||||||||||||||||||||||
RoRWA |
1.32 | 1.40 | 1.29 | 1.20 | 1.27 | |||||||||||||||||||||||
Efficiency ratio (with amortisations) |
49.1 | 47.4 | 48.1 | 47.6 | 47.0 | |||||||||||||||||||||||
Solvency and NPL ratios (%) | Dec16 | Sep16 | % | Dec16 | Dec15 | % | Dec14 | |||||||||||||||||||||
CET1 fully-loaded |
10.55 | 10.47 | 10.55 | 10.05 | 9.65 | |||||||||||||||||||||||
CET1 phase-in |
12.53 | 12.44 | 12.53 | 12.55 | 12.23 | |||||||||||||||||||||||
NPL ratio |
3.93 | 4.15 | 3.93 | 4.36 | 5.19 | |||||||||||||||||||||||
Coverage ratio |
73.8 | 72.7 | 73.8 | 73.1 | 67.2 | |||||||||||||||||||||||
Market capitalisation and shares | Dec16 | Sep16 | % | Dec16 | Dec15 | % | Dec14 | |||||||||||||||||||||
Shares (millions) |
14,582 | 14,434 | 1.0 | 14,582 | 14,434 | 1.0 | 12,584 | |||||||||||||||||||||
Share price (euros) |
4.959 | 3.947 | 25.6 | 4.959 | 4.558 | 8.8 | 6.996 | |||||||||||||||||||||
Market capitalisation ( million) |
72,314 | 56,973 | 26.9 | 72,314 | 65,792 | 9.9 | 88,041 | |||||||||||||||||||||
Tangible book value (euro) |
4.22 | 4.18 | 4.22 | 4.07 | 4.01 | |||||||||||||||||||||||
Price / Tangible book value (X) |
1.17 | 0.94 | 1.17 | 1.12 | 1.75 | |||||||||||||||||||||||
P/E ratio (X) |
12.18 | 9.78 | 12.18 | 11.30 | 14.59 | |||||||||||||||||||||||
Other data | Dec16 | Sep16 | % | Dec16 | Dec15 | % | Dec14 | |||||||||||||||||||||
Number of shareholders |
3,928,950 | 3,920,700 | 0.2 | 3,928,950 | 3,573,277 | 10.0 | 3,240,395 | |||||||||||||||||||||
Number of employees |
188,492 | 189,675 | (0.6 | ) | 188,492 | 193,863 | (2.8 | ) | 185,405 | |||||||||||||||||||
Number of branches |
12,235 | 12,391 | (1.3 | ) | 12,235 | 13,030 | (6.1 | ) | 12,951 |
(*).- | Excluding non-recurring net capital gains and provisions |
Note: | RoE, RoTE and CET1 2014, pro-forma taking into account the January 2015 capital increase |
Note: | The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on January, 24 2017, following a favourable report from the Audit Committee on January, 18 2017. The Audit Committee verified that the information for 2016 was based on the same principles and practices as those used to draw up the annual financial statements. |
3 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Consolidated financial report |
Income statement
million
Variation | Variation | |||||||||||||||||||||||||||||||
4Q16 | 3Q16 | % | % w/o FX | 2016 | 2015 | % | % w/o FX | |||||||||||||||||||||||||
Net interest income |
8,096 | 7,798 | 3.8 | 2.8 | 31,089 | 32,189 | (3.4 | ) | 2.3 | |||||||||||||||||||||||
Net fee income |
2,637 | 2,597 | 1.6 | 0.8 | 10,180 | 10,033 | 1.5 | 8.1 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
412 | 440 | (6.3 | ) | (7.7 | ) | 1,723 | 2,386 | (27.8 | ) | (24.0 | ) | ||||||||||||||||||||
Other operating income |
(32 | ) | 245 | | | 862 | 665 | 29.7 | 26.1 | |||||||||||||||||||||||
Dividends |
124 | 37 | 239.3 | 240.5 | 413 | 455 | (9.1 | ) | (7.7 | ) | ||||||||||||||||||||||
Income from equity-accounted method |
130 | 119 | 9.0 | 8.8 | 444 | 375 | 18.3 | 26.0 | ||||||||||||||||||||||||
Other operating income/expenses |
(286 | ) | 90 | | | 5 | (165 | ) | | | ||||||||||||||||||||||
Gross income |
11,113 | 11,080 | 0.3 | (0.7 | ) | 43,853 | 45,272 | (3.1 | ) | 2.5 | ||||||||||||||||||||||
Operating expenses |
(5,453 | ) | (5,250 | ) | 3.9 | 3.1 | (21,088 | ) | (21,571 | ) | (2.2 | ) | 3.5 | |||||||||||||||||||
General administrative expenses |
(4,828 | ) | (4,692 | ) | 2.9 | 2.1 | (18,723 | ) | (19,152 | ) | (2.2 | ) | 3.7 | |||||||||||||||||||
Personnel |
(2,876 | ) | (2,726 | ) | 5.5 | 4.7 | (10,997 | ) | (11,107 | ) | (1.0 | ) | 4.5 | |||||||||||||||||||
Other general administrative expenses |
(1,952 | ) | (1,966 | ) | (0.7 | ) | (1.5 | ) | (7,727 | ) | (8,045 | ) | (4.0 | ) | 2.6 | |||||||||||||||||
Depreciation and amortisation |
(626 | ) | (558 | ) | 12.2 | 11.6 | (2,364 | ) | (2,419 | ) | (2.3 | ) | 2.2 | |||||||||||||||||||
Net operating income |
5,660 | 5,831 | (2.9 | ) | (4.1 | ) | 22,766 | 23,702 | (3.9 | ) | 1.6 | |||||||||||||||||||||
Net loan-loss provisions |
(2,406 | ) | (2,499 | ) | (3.7 | ) | (5.8 | ) | (9,518 | ) | (10,108 | ) | (5.8 | ) | (2.1 | ) | ||||||||||||||||
Impairment losses on other assets |
(159 | ) | (16 | ) | 896.8 | 939.5 | (247 | ) | (462 | ) | (46.5 | ) | (45.6 | ) | ||||||||||||||||||
Other income |
(432 | ) | (376 | ) | 15.1 | 16.3 | (1,712 | ) | (2,192 | ) | (21.9 | ) | (19.0 | ) | ||||||||||||||||||
Underlying profit before taxes |
2,663 | 2,940 | (9.4 | ) | (10.2 | ) | 11,288 | 10,939 | 3.2 | 11.7 | ||||||||||||||||||||||
Tax on profit |
(712 | ) | (904 | ) | (21.2 | ) | (22.0 | ) | (3,396 | ) | (3,120 | ) | 8.9 | 16.4 | ||||||||||||||||||
Underlying profit from continuing operations |
1,951 | 2,036 | (4.2 | ) | (4.9 | ) | 7,892 | 7,819 | 0.9 | 9.8 | ||||||||||||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | | | 0 | | | | |||||||||||||||||||||||
Underlying consolidated profit |
1,951 | 2,036 | (4.2 | ) | (4.9 | ) | 7,893 | 7,819 | 0.9 | 9.8 | ||||||||||||||||||||||
Minority interests |
305 | 341 | (10.6 | ) | (11.9 | ) | 1,272 | 1,253 | 1.5 | 6.2 | ||||||||||||||||||||||
Underlying attributable profit to the Group |
1,646 | 1,695 | (2.9 | ) | (3.5 | ) | 6,621 | 6,566 | 0.8 | 10.5 | ||||||||||||||||||||||
Net capital gains and provisions |
(49 | ) * | | | | (417 | ) | (600 | ) | (30.5 | ) | (30.5 | ) | |||||||||||||||||||
Attributable profit to the Group |
1,598 | 1,695 | (5.7 | ) | (6.4 | ) | 6,204 | 5,966 | 4.0 | 15.1 | ||||||||||||||||||||||
Underlying EPS (euros) |
0.11 | 0.11 | (3.8 | ) | 0.44 | 0.45 | (2.1 | ) | ||||||||||||||||||||||||
Underlying diluted EPS (euros) |
0.11 | 0.11 | (3.6 | ) | 0.43 | 0.44 | (2.3 | ) | ||||||||||||||||||||||||
EPS (euros) |
0.10 | 0.11 | (6.8 | ) | 0.41 | 0.40 | 1.0 | |||||||||||||||||||||||||
Diluted EPS (euros) |
0.10 | 0.11 | (6.5 | ) | 0.41 | 0.40 | 0.9 | |||||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||||||
Average total assets |
1,340,897 | 1,338,607 | 0.2 | 1,337,661 | 1,345,657 | (0.6 | ) | |||||||||||||||||||||||||
Average stockholders equity |
90,054 | 88,565 | 1.7 | 88,744 | 90,798 | (2.3 | ) |
(*).- | PPI UK (-137 million), restatement Santander Consumer USA (-32 million) and the SRF contribution (120 million), recorded in 2Q16, was reallocated to other operating income/expenses. |
4 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Consolidated financial report |
Quarterly income statement
million
2015 | 2016 | |||||||||||||||||||||||||||||||
1Q | 2Q | 3Q | 4Q | 1Q | 2Q | 3Q | 4Q | |||||||||||||||||||||||||
Net interest income |
8,038 | 8,281 | 7,983 | 7,888 | 7,624 | 7,570 | 7,798 | 8,096 | ||||||||||||||||||||||||
Net fee income |
2,524 | 2,586 | 2,474 | 2,448 | 2,397 | 2,549 | 2,597 | 2,637 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
695 | 372 | 634 | 684 | 504 | 366 | 440 | 412 | ||||||||||||||||||||||||
Other operating income |
186 | 379 | 225 | (126 | ) | 204 | 445 | 245 | (32 | ) | ||||||||||||||||||||||
Dividends |
33 | 239 | 75 | 107 | 44 | 209 | 37 | 124 | ||||||||||||||||||||||||
Income from equity-accounted method |
99 | 101 | 93 | 82 | 83 | 112 | 119 | 130 | ||||||||||||||||||||||||
Other operating income/expenses |
53 | 39 | 57 | (315 | ) | 78 | 124 | 90 | (286 | ) | ||||||||||||||||||||||
Gross income |
11,444 | 11,618 | 11,316 | 10,894 | 10,730 | 10,929 | 11,080 | 11,113 | ||||||||||||||||||||||||
Operating expenses |
(5,377 | ) | (5,429 | ) | (5,342 | ) | (5,422 | ) | (5,158 | ) | (5,227 | ) | (5,250 | ) | (5,453 | ) | ||||||||||||||||
General administrative expenses |
(4,785 | ) | (4,826 | ) | (4,731 | ) | (4,810 | ) | (4,572 | ) | (4,632 | ) | (4,692 | ) | (4,828 | ) | ||||||||||||||||
Personnel |
(2,755 | ) | (2,836 | ) | (2,717 | ) | (2,799 | ) | (2,683 | ) | (2,712 | ) | (2,726 | ) | (2,876 | ) | ||||||||||||||||
Other general administrative expenses |
(2,030 | ) | (1,989 | ) | (2,015 | ) | (2,011 | ) | (1,889 | ) | (1,920 | ) | (1,966 | ) | (1,952 | ) | ||||||||||||||||
Depreciation and amortisation |
(592 | ) | (603 | ) | (611 | ) | (612 | ) | (586 | ) | (595 | ) | (558 | ) | (626 | ) | ||||||||||||||||
Net operating income |
6,067 | 6,189 | 5,974 | 5,472 | 5,572 | 5,703 | 5,831 | 5,660 | ||||||||||||||||||||||||
Net loan-loss provisions |
(2,563 | ) | (2,508 | ) | (2,479 | ) | (2,558 | ) | (2,408 | ) | (2,205 | ) | (2,499 | ) | (2,406 | ) | ||||||||||||||||
Impairment losses on other assets |
(60 | ) | (78 | ) | (110 | ) | (215 | ) | (44 | ) | (29 | ) | (16 | ) | (159 | ) | ||||||||||||||||
Other income |
(454 | ) | (605 | ) | (606 | ) | (526 | ) | (389 | ) | (515 | ) | (376 | ) | (432 | ) | ||||||||||||||||
Underlying profit before taxes |
2,990 | 2,998 | 2,778 | 2,173 | 2,732 | 2,954 | 2,940 | 2,663 | ||||||||||||||||||||||||
Tax on profit |
(922 | ) | (939 | ) | (787 | ) | (471 | ) | (810 | ) | (970 | ) | (904 | ) | (712 | ) | ||||||||||||||||
Underlying profit from continuing operations |
2,067 | 2,059 | 1,991 | 1,702 | 1,922 | 1,984 | 2,036 | 1,951 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | 0 | (0 | ) | 0 | ||||||||||||||||||||||
Underlying consolidated profit |
2,067 | 2,059 | 1,991 | 1,702 | 1,922 | 1,984 | 2,036 | 1,951 | ||||||||||||||||||||||||
Minority interests |
350 | 350 | 311 | 242 | 288 | 338 | 341 | 305 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
1,717 | 1,709 | 1,680 | 1,460 | 1,633 | 1,646 | 1,695 | 1,646 | ||||||||||||||||||||||||
Net capital gains and provisions* |
| 835 | | (1,435 | ) | | (368 | ) | | (49 | ) | |||||||||||||||||||||
Attributable profit to the Group |
1,717 | 2,544 | 1,680 | 25 | 1,633 | 1,278 | 1,695 | 1,598 | ||||||||||||||||||||||||
Ordinary EPS (euros) |
0.12 | 0.12 | 0.11 | 0.10 | 0.11 | 0.11 | 0.11 | 0.11 | ||||||||||||||||||||||||
Ordinary diluted EPS (euros) |
0.12 | 0.12 | 0.11 | 0.10 | 0.11 | 0.11 | 0.11 | 0.11 | ||||||||||||||||||||||||
EPS (euros) |
0.12 | 0.18 | 0.11 | (0.01 | ) | 0.11 | 0.08 | 0.11 | 0.10 | |||||||||||||||||||||||
Diluted EPS (euros) |
0.12 | 0.17 | 0.11 | (0.01 | ) | 0.11 | 0.08 | 0.11 | 0.10 |
(*) | Including: |
| In 4Q16, PPI UK (-137 million), restatement Santander Consumer USA (-32 million) and the SRF contribution (120 million), recorded in 2Q16, was reallocated to other operating income/expenses. |
| In 2Q16, capital gains from the disposal of the stake in Visa Europe (227 million), restructuring costs (-475 million) and contribution to the Single Resolution Fund (-120 million). |
| In 4Q15, Banifs badwill in Portugal (283 million), PPI (-600 million), impairment of intangible assets (-683 million) and goodwill and other assets (-435 million) |
| In 2Q15, net result of the reversal of tax liabilities in Brazil (835 million). |
5 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Consolidated financial report |
Net fee income
million
4Q16 | 3Q16 | Var.% | 2016 | 2015 | Var.% | |||||||||||||||||||
Fees from services |
1,636 | 1,627 | 0.6 | 6,261 | 6,040 | 3.6 | ||||||||||||||||||
Mutual & pension funds |
191 | 195 | (1.9 | ) | 757 | 862 | (12.2 | ) | ||||||||||||||||
Securities and custody |
249 | 214 | 16.4 | 913 | 905 | 1.0 | ||||||||||||||||||
Insurance |
561 | 561 | (0.0 | ) | 2,249 | 2,225 | 1.0 | |||||||||||||||||
Net fee income |
2,637 | 2,597 | 1.6 | 10,180 | 10,033 | 1.5 |
Operating expenses
million
4Q16 | 3Q16 | Var. % | 2016 | 2015 | Var. % | |||||||||||||||||||
Personnel expenses |
2,876 | 2,726 | 5.5 | 10,997 | 11,107 | (1.0 | ) | |||||||||||||||||
General expenses |
1,952 | 1,966 | (0.7 | ) | 7,727 | 8,045 | (4.0 | ) | ||||||||||||||||
Information technology |
262 | 282 | (7.1 | ) | 1,094 | 1,039 | 5.3 | |||||||||||||||||
Communications |
122 | 123 | (0.8 | ) | 499 | 587 | (15.0 | ) | ||||||||||||||||
Advertising |
205 | 182 | 12.1 | 691 | 705 | (2.0 | ) | |||||||||||||||||
Buildings and premises |
400 | 441 | (9.2 | ) | 1,708 | 1,786 | (4.4 | ) | ||||||||||||||||
Printed and office material |
43 | 35 | 24.1 | 146 | 157 | (6.8 | ) | |||||||||||||||||
Taxes (other than profit tax) |
134 | 118 | 13.6 | 484 | 529 | (8.5 | ) | |||||||||||||||||
Other expenses |
786 | 785 | 0.1 | 3,105 | 3,243 | (4.3 | ) | |||||||||||||||||
Personnel and general expenses |
4,828 | 4,692 | 2.9 | 18,723 | 19,152 | (2.2 | ) | |||||||||||||||||
Depreciation and amortisation |
626 | 558 | 12.2 | 2,364 | 2,419 | (2.3 | ) | |||||||||||||||||
Total operating expenses |
5,453 | 5,250 | 3.9 | 21,088 | 21,571 | (2.2 | ) |
6 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Consolidated financial report |
Operating means
Employees | Branches | |||||||||||||||||||||||
31.12.16 | 31.12.15 | Var. | 31.12.16 | 31.12.15 | Var. | |||||||||||||||||||
Continental Europe |
57,259 | 58,049 | (790 | ) | 4,805 | 5,548 | (743 | ) | ||||||||||||||||
o/w: Spain |
23,017 | 24,216 | (1,199 | ) | 2,911 | 3,467 | (556 | ) | ||||||||||||||||
Santander Consumer Finance |
14,928 | 14,533 | 395 | 567 | 588 | (21 | ) | |||||||||||||||||
Poland |
12,001 | 11,474 | 527 | 658 | 723 | (65 | ) | |||||||||||||||||
Portugal |
6,306 | 6,568 | (262 | ) | 657 | 752 | (95 | ) | ||||||||||||||||
United Kingdom |
25,688 | 25,866 | (178 | ) | 844 | 858 | (14 | ) | ||||||||||||||||
Latin America |
86,312 | 89,819 | (3,507 | ) | 5,818 | 5,841 | (23 | ) | ||||||||||||||||
o/w: Brazil |
46,728 | 49,520 | (2,792 | ) | 3,431 | 3,443 | (12 | ) | ||||||||||||||||
Mexico |
17,608 | 17,847 | (239 | ) | 1,389 | 1,377 | 12 | |||||||||||||||||
Chile |
11,999 | 12,454 | (455 | ) | 435 | 472 | (37 | ) | ||||||||||||||||
USA |
17,509 | 18,123 | (614 | ) | 768 | 783 | (15 | ) | ||||||||||||||||
Operating areas |
186,768 | 191,857 | (5,089 | ) | 12,235 | 13,030 | (795 | ) | ||||||||||||||||
Corporate Centre |
1,724 | 2,006 | (282 | ) | ||||||||||||||||||||
Total Group |
188,492 | 193,863 | (5,371 | ) | 12,235 | 13,030 | (795 | ) |
Net loan-loss provisions
million
4Q16 | 3Q16 | Var. % | 2016 | 2015 | Var. % | |||||||||||||||||||
Non-performing loans |
2,916 | 2,812 | 3.7 | 11,097 | 11,484 | (3.4 | ) | |||||||||||||||||
Country-risk |
3 | 3 | (7.9 | ) | 3 | (0 | ) | | ||||||||||||||||
Recovery of written-off assets |
(513 | ) | (317 | ) | 62.0 | (1,582 | ) | (1,375 | ) | 15.1 | ||||||||||||||
Total |
2,406 | 2,499 | (3.7 | ) | 9,518 | 10,108 | (5.8 | ) |
Exchange rates: 1 euro / currency parity
Average (income statement) | Period-end (balance sheet) | |||||||||||||||
2016 | 2015 | 31.12.16 | 31.12.15 | |||||||||||||
US$ |
1.106 | 1.109 | 1.054 | 1.089 | ||||||||||||
Pound sterling |
0.817 | 0.725 | 0.856 | 0.734 | ||||||||||||
Brazilian real |
3.831 | 3.645 | 3.431 | 4.312 | ||||||||||||
New Mexican peso |
20.637 | 17.568 | 21.772 | 18.915 | ||||||||||||
Chilean peso |
747.500 | 724.014 | 707.612 | 773.772 | ||||||||||||
Argentine peso |
16.316 | 10.207 | 16.705 | 14.140 | ||||||||||||
Polish zloty |
4.362 | 4.182 | 4.410 | 4.264 |
7 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Consolidated financial report |
Balance sheet
million
Assets | 31.12.16 | 31.12.15 | Variation amount |
% | 31.12.14 | |||||||||||||||
Cash, cash balances at central banks and other demand deposits |
76,454 | 77,751 | (1,297 | ) | (1.7 | ) | 69,853 | |||||||||||||
Financial assets held for trading |
148,187 | 146,346 | 1,841 | 1.3 | 148,094 | |||||||||||||||
Debt securities |
48,922 | 43,964 | 4,958 | 11.3 | 54,374 | |||||||||||||||
Equity instruments |
14,497 | 18,225 | (3,728 | ) | (20.5 | ) | 12,920 | |||||||||||||
Loans and advances to customers |
9,504 | 6,081 | 3,423 | 56.3 | 2,921 | |||||||||||||||
Loans and advances to central banks and credit institutions |
3,221 | 1,352 | 1,869 | 138.2 | 1,020 | |||||||||||||||
Derivatives |
72,043 | 76,724 | (4,681 | ) | (6.1 | ) | 76,858 | |||||||||||||
Financial assets designated at fair value |
31,609 | 45,043 | (13,434 | ) | (29.8 | ) | 42,673 | |||||||||||||
Loans and advances to customers |
17,596 | 14,293 | 3,303 | 23.1 | 8,971 | |||||||||||||||
Loans and advances to central banks and credit institutions |
10,069 | 26,403 | (16,334 | ) | (61.9 | ) | 28,592 | |||||||||||||
Other (debt securities and equity instruments) |
3,944 | 4,347 | (403 | ) | (9.3 | ) | 5,111 | |||||||||||||
Available-for-sale financial assets |
116,774 | 122,036 | (5,262 | ) | (4.3 | ) | 115,251 | |||||||||||||
Debt securities |
111,287 | 117,187 | (5,900 | ) | (5.0 | ) | 110,249 | |||||||||||||
Equity instruments |
5,487 | 4,849 | 638 | 13.2 | 5,001 | |||||||||||||||
Loans and receivables |
840,004 | 836,156 | 3,848 | 0.5 | 782,005 | |||||||||||||||
Debt securities |
13,237 | 10,907 | 2,330 | 21.4 | 7,510 | |||||||||||||||
Loans and advances to customers |
763,370 | 770,474 | (7,104 | ) | (0.9 | ) | 722,819 | |||||||||||||
Loans and advances to central banks and credit institutions |
63,397 | 54,775 | 8,622 | 15.7 | 51,676 | |||||||||||||||
Held-to-maturity investments |
14,468 | 4,355 | 10,113 | 232.2 | | |||||||||||||||
Investments in subsidiaries, joint ventures and associates |
4,836 | 3,251 | 1,585 | 48.8 | 3,471 | |||||||||||||||
Tangible assets |
23,286 | 25,320 | (2,034 | ) | (8.0 | ) | 23,256 | |||||||||||||
Intangible assets |
29,421 | 29,430 | (9 | ) | (0.0 | ) | 30,401 | |||||||||||||
o/w: goodwill |
26,724 | 26,960 | (236 | ) | (0.9 | ) | 27,548 | |||||||||||||
Other assets |
54,086 | 50,572 | 3,514 | 7.0 | 51,293 | |||||||||||||||
Total assets |
1,339,125 | 1,340,260 | (1,135 | ) | (0.1 | ) | 1,266,296 | |||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||
Financial liabilities held for trading |
108,765 | 105,218 | 3,547 | 3.4 | 109,792 | |||||||||||||||
Customer deposits |
9,996 | 9,187 | 809 | 8.8 | 5,544 | |||||||||||||||
Debt securities issued |
| | | | | |||||||||||||||
Deposits by central banks and credit institutions |
1,395 | 2,255 | (860 | ) | (38.1 | ) | 7,572 | |||||||||||||
Derivatives |
74,369 | 76,414 | (2,045 | ) | (2.7 | ) | 79,048 | |||||||||||||
Other |
23,005 | 17,362 | 5,643 | 32.5 | 17,628 | |||||||||||||||
Financial liabilities designated at fair value |
40,263 | 54,768 | (14,505 | ) | (26.5 | ) | 62,318 | |||||||||||||
Customer deposits |
23,345 | 26,357 | (3,012 | ) | (11.4 | ) | 33,127 | |||||||||||||
Debt securities issued |
2,791 | 3,373 | (582 | ) | (17.3 | ) | 3,830 | |||||||||||||
Deposits by central banks and credit institutions |
14,127 | 25,037 | (10,910 | ) | (43.6 | ) | 25,360 | |||||||||||||
Other |
| 1 | (1 | ) | (100.0 | ) | | |||||||||||||
Financial liabilities measured at amortized cost |
1,044,240 | 1,039,343 | 4,897 | 0.5 | 961,053 | |||||||||||||||
Customer deposits |
657,770 | 647,598 | 10,172 | 1.6 | 609,034 | |||||||||||||||
Debt securities issued |
226,078 | 222,787 | 3,291 | 1.5 | 209,865 | |||||||||||||||
Deposits by central banks and credit institutions |
133,876 | 148,081 | (14,205 | ) | (9.6 | ) | 122,685 | |||||||||||||
Other |
26,516 | 20,877 | 5,639 | 27.0 | 19,468 | |||||||||||||||
Liabilities under insurance contracts |
652 | 627 | 25 | 4.0 | 713 | |||||||||||||||
Provisions |
14,459 | 14,494 | (35 | ) | (0.2 | ) | 15,376 | |||||||||||||
Other liabilities |
28,047 | 27,057 | 990 | 3.7 | 27,331 | |||||||||||||||
Total liabilities |
1,236,426 | 1,241,507 | (5,081 | ) | (0.4 | ) | 1,176,581 | |||||||||||||
Shareholders equity |
105,977 | 102,402 | 3,575 | 3.5 | 91,664 | |||||||||||||||
Capital stock |
7,291 | 7,217 | 74 | 1.0 | 6,292 | |||||||||||||||
Reserves |
94,149 | 90,765 | 3,384 | 3.7 | 80,026 | |||||||||||||||
Attributable profit to the Group |
6,204 | 5,966 | 238 | 4.0 | 5,816 | |||||||||||||||
Less: dividends |
(1,667 | ) | (1,546 | ) | (121 | ) | 7.8 | (471 | ) | |||||||||||
Accumulated other comprehensive income |
(15,039 | ) | (14,362 | ) | (677 | ) | 4.7 | (10,858 | ) | |||||||||||
Minority interests |
11,761 | 10,713 | 1,048 | 9.8 | 8,909 | |||||||||||||||
Total equity |
102,699 | 98,753 | 3,946 | 4.0 | 89,714 | |||||||||||||||
Total liabilities and equity |
1,339,125 | 1,340,260 | (1,135 | ) | (0.1 | ) | 1,266,296 |
NOTE: | On November 19, 2015 Circular 5 of October 28 of the National Securities Market Commission was published. This modified Circular 1 of January 30, 2008, on the regular information of issuers with securities traded on regulated markets in their half-yearly financial reports, intermediate management declarations and, where appropriate, quarterly financial reports. This Circular modified the structure and presentation of certain items of financial statements, without such changes being significant. The information drawn up for 2015 and 2014 has been restated under these criteria so that comparisons can be made. |
8 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Consolidated financial report |
Customer loans
million
Variation | ||||||||||||||||||||
31.12.16 | 31.12.15 | amount | % | 31.12.14 | ||||||||||||||||
Spanish Public sector |
14,127 | 13,993 | 133 | 1.0 | 17,465 | |||||||||||||||
Other residents |
147,246 | 153,863 | (6,617 | ) | (4.3 | ) | 154,905 | |||||||||||||
Commercial bills |
9,567 | 9,037 | 531 | 5.9 | 7,293 | |||||||||||||||
Secured loans |
87,509 | 92,478 | (4,969 | ) | (5.4 | ) | 96,426 | |||||||||||||
Other loans |
50,170 | 52,348 | (2,178 | ) | (4.2 | ) | 51,187 | |||||||||||||
Non-resident sector |
653,490 | 649,509 | 3,981 | 0.6 | 589,557 | |||||||||||||||
Secured loans |
387,546 | 409,136 | (21,590 | ) | (5.3 | ) | 369,266 | |||||||||||||
Other loans |
265,944 | 240,373 | 25,571 | 10.6 | 220,291 | |||||||||||||||
Gross customer loans |
814,863 | 817,366 | (2,503 | ) | (0.3 | ) | 761,928 | |||||||||||||
Loan-loss allowances |
24,393 | 26,517 | (2,125 | ) | (8.0 | ) | 27,217 | |||||||||||||
Net customer loans |
790,470 | 790,848 | (378 | ) | (0.0 | ) | 734,711 | |||||||||||||
Pro memoria: Doubtful loans |
32,573 | 36,133 | (3,560 | ) | (9.9 | ) | 40,424 | |||||||||||||
Public sector |
101 | 145 | (44 | ) | (30.3 | ) | 167 | |||||||||||||
Other residents |
12,666 | 16,301 | (3,635 | ) | (22.3 | ) | 19,951 | |||||||||||||
Non-resident sector |
19,806 | 19,686 | 120 | 0.6 | 20,306 |
Non-performing loans by quarter
million
2015 | 2016 | |||||||||||||||||||||||||||||||
1Q | 2Q | 3Q | 4Q | 1Q | 2Q | 3Q | 4Q | |||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||
Balance at beginning of period |
41,709 | 41,919 | 40,273 | 37,856 | 37,094 | 36,148 | 36,291 | 34,646 | ||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||
Net entries |
2,017 | 1,315 | 2,132 | 2,242 | 1,668 | 2,221 | 1,763 | 1,710 | ||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||
Increase in scope of consolidation |
54 | 1 | | 50 | 13 | 664 | 21 | 36 | ||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||
Exchange rates differences |
853 | (36 | ) | (1,849 | ) | 968 | 72 | 869 | (44 | ) | 315 | |||||||||||||||||||||
|
||||||||||||||||||||||||||||||||
Write-offs |
(2,715 | ) | (2,925 | ) | (2,699 | ) | (4,022 | ) | (2,699 | ) | (3,612 | ) | (3,385 | ) | (3,063 | ) | ||||||||||||||||
|
||||||||||||||||||||||||||||||||
Balance at period-end |
41,919 | 40,273 | 37,856 | 37,094 | 36,148 | 36,291 | 34,646 | 33,643 | ||||||||||||||||||||||||
|
9 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Consolidated financial report |
10 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Consolidated financial report |
Managed and marketed customer funds. Consolidated
million
Variation | ||||||||||||||||||||
31.12.16 | 31.12.15 | amount | % | 31.12.14 | ||||||||||||||||
Resident public sector |
8,699 | 11,737 | (3,038 | ) | (25.9 | ) | 9,349 | |||||||||||||
Other residents |
160,026 | 157,611 | 2,415 | 1.5 | 163,340 | |||||||||||||||
Demand deposits |
119,425 | 108,410 | 11,016 | 10.2 | 88,312 | |||||||||||||||
Time deposits |
39,506 | 47,297 | (7,791 | ) | (16.5 | ) | 67,495 | |||||||||||||
Other |
1,094 | 1,904 | (809 | ) | (42.5 | ) | 7,532 | |||||||||||||
Non-resident sector |
522,387 | 513,795 | 8,592 | 1.7 | 475,017 | |||||||||||||||
Demand deposits |
328,736 | 313,175 | 15,561 | 5.0 | 273,889 | |||||||||||||||
Time deposits |
134,528 | 146,317 | (11,789 | ) | (8.1 | ) | 151,113 | |||||||||||||
Other |
59,123 | 54,303 | 4,820 | 8.9 | 50,015 | |||||||||||||||
Customer deposits |
691,112 | 683,142 | 7,970 | 1.2 | 647,706 | |||||||||||||||
Debt securities issued |
228,869 | 226,160 | 2,709 | 1.2 | 213,696 | |||||||||||||||
On-balance-sheet customer funds |
919,981 | 909,302 | 10,679 | 1.2 | 861,402 | |||||||||||||||
o/w: subordinated debt |
19,897 | 21,151 | (1,254 | ) | (5.9 | ) | 16,884 | |||||||||||||
Mutual funds |
147,416 | 129,077 | 18,340 | 14.2 | 124,708 | |||||||||||||||
Pension funds |
11,298 | 11,376 | (78 | ) | (0.7 | ) | 11,481 | |||||||||||||
Managed portfolios |
23,793 | 25,808 | (2,015 | ) | (7.8 | ) | 25,599 | |||||||||||||
Other managed and marketed customer funds |
182,508 | 166,260 | 16,247 | 9.8 | 161,788 | |||||||||||||||
Managed and marketed customer funds |
1,102,488 | 1,075,563 | 26,926 | 2.5 | 1,023,189 |
11 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Consolidated financial report |
Eligible capital (fully loaded)*
million
Variation | ||||||||||||||||||||
31.12.16 | 31.12.15 | amount | % | 31.12.14 | ||||||||||||||||
Capital stock and reserves |
101,437 | 98,193 | 3,244 | 3.3 | 93,748 | |||||||||||||||
Attributable profit |
6,204 | 5,966 | 238 | 4.0 | 5,816 | |||||||||||||||
Dividends |
(2,469 | ) | (2,268 | ) | (201 | ) | 8.8 | (1,014 | ) | |||||||||||
Other retained earnings |
(16,116 | ) | (15,448 | ) | (668 | ) | 4.3 | (11,468 | ) | |||||||||||
Minority interests |
6,784 | 6,148 | 636 | 10.3 | 4,131 | |||||||||||||||
Goodwill and intangible assets |
(28,405 | ) | (28,254 | ) | (151 | ) | 0.5 | (29,164 | ) | |||||||||||
Treasury stock and other deductions |
(5,368 | ) | (5,633 | ) | 265 | (4.7 | ) | (5,767 | ) | |||||||||||
Core CET1 |
62,068 | 58,705 | 3,363 | 5.7 | 56,282 | |||||||||||||||
Preferred shares and other eligible T1 |
5,767 | 5,504 | 262 | 4.8 | 4,728 | |||||||||||||||
Tier 1 |
67,834 | 64,209 | 3,625 | 5.6 | 61,010 | |||||||||||||||
Generic funds and eligible T2 instruments |
13,749 | 11,996 | 1,753 | 14.6 | 7,561 | |||||||||||||||
Eligible capital |
81,584 | 76,205 | 5,378 | 7.1 | 68,570 | |||||||||||||||
Risk-weighted assets |
588,089 | 583,893 | 4,196 | 0.7 | 583,366 | |||||||||||||||
CET1 capital ratio |
10.55 | 10.05 | 0.50 | 9.65 | ||||||||||||||||
T1 capital ratio |
11.53 | 11.00 | 0.53 | 10.46 | ||||||||||||||||
Total capital ratio |
13.87 | 13.05 | 0.82 | 11.75 |
(*).- | In 2014, proforma data taken into account the January 2015 capital increase |
12 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
The share |
13 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information |
Description of the businesses
Grupo Santander maintained the general criteria applied since the third quarter of 2015 when some changes were made to them and to the composition of some units, in order to make the Group more transparent, facilitate analysis of the business units and enhance the value of the activity developed by the corporation.
The only exception, as in prior years, is the annual adjustment of the perimeter of the Global Customer Relationship Model between Retail Banking and Santander Global Corporate Banking, whose figures from previous periods have been restated to include these adjustments.
The change has no impact on the geographic businesses or on the Groups consolidated figures, which remained unchanged.
The financial statements of each business segment have been drawn up by aggregating the Groups basic operating units. The information relates to both the accounting data of the units integrated in each segment, as well as that provided by the management information systems. In all cases, the same general principles as those used in the Group are applied.
The operating business areas are structured into two levels:
Geographic businesses. The operating units are segmented by geographical areas. This coincides with the Groups first level of management and reflects Santanders positioning in the worlds three main currency areas (euro, sterling and dollar). The segments reported on are:
Global businesses. The activity of the operating units is distributed by the type of business: retail banking, Santander Global Corporate Banking and Spain Real Estate unit.
| Retail Banking. This covers all customer banking businesses, including consumer finance, except those of corporate banking, which are managed through the Global Customer Relationship Model. The results of the hedging positions in each country are also included, conducted within the sphere of each ones Assets and Liabilities Committee. |
| Santander Global Corporate Banking (SGCB). This business reflects the revenues from global corporate banking, investment banking and markets worldwide including treasuries managed globally (always after the appropriate distribution with commercial banking customers), as well as equities business. |
In addition to these operating units, which report by geographic area and by businesses, the Group continues to maintain the Corporate Centre. This incorporates the centralised activities relating to equity stakes in financial companies, financial management of the structural exchange rate position, assumed within the sphere of the Groups Assets and Liabilities Committee, as well as management of liquidity and of shareholders equity through issues and securitisations.
As the Groups holding entity, this area manages all capital and reserves and allocations of capital and liquidity with the rest of businesses. It also incorporates amortisation of goodwill but not the costs related to the Groups central services (charged to the areas), except for corporate and institutional expenses related to the Groups functioning.
The figures of the Groups various units have been drawn up in accordance with these criteria, and so do not coincide individually with those published by each unit.
14 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Net operating income | /3Q16 | /2015 | ||||||||||||||||||||||
|
|
|
|
|||||||||||||||||||||
million | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Continental Europe |
1,308 | (15.1 | ) | (15.2 | ) | 6,025 | (1.1 | ) | (0.3 | ) | ||||||||||||||
|
||||||||||||||||||||||||
o/w: Spain |
377 | (34.4 | ) | (34.4 | ) | 2,311 | (12.7 | ) | (12.7 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Santander Consumer Finance |
557 | (12.8 | ) | (13.2 | ) | 2,357 | 7.6 | 8.6 | ||||||||||||||||
|
||||||||||||||||||||||||
Poland |
190 | 5.0 | 6.0 | 735 | 7.7 | 12.3 | ||||||||||||||||||
|
||||||||||||||||||||||||
Portugal |
149 | 2.7 | 2.7 | 620 | 18.9 | 18.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
United Kingdom |
742 | 10.0 | 11.6 | 2,850 | (5.8 | ) | 6.1 | |||||||||||||||||
|
||||||||||||||||||||||||
Latin America |
3,045 | 3.2 | 1.8 | 11,073 | 2.0 | 11.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
o/w: Brazil |
1,882 | 0.5 | (1.6 | ) | 6,845 | 2.3 | 7.6 | |||||||||||||||||
|
||||||||||||||||||||||||
Mexico |
503 | 3.6 | 5.6 | 1,928 | (1.0 | ) | 16.3 | |||||||||||||||||
|
||||||||||||||||||||||||
Chile |
407 | 10.6 | 7.8 | 1,435 | 7.7 | 11.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
USA |
946 | (12.7 | ) | (16.3 | ) | 4,334 | (9.2 | ) | (9.4 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Operating areas |
6,041 | (3.4 | ) | (4.5 | ) | 24,282 | (1.9 | ) | 3.6 | |||||||||||||||
|
||||||||||||||||||||||||
Corporate Centre |
(381 | ) | (9.4 | ) | (9.4 | ) | (1,516 | ) | 45.5 | 45.5 | ||||||||||||||
|
||||||||||||||||||||||||
Total Group |
5,660 | (2.9 | ) | (4.1 | ) | 22,766 | (3.9 | ) | 1.6 | |||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group | /3Q16 | /2015 | ||||||||||||||||||||||
|
|
|
|
|||||||||||||||||||||
million | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Continental Europe |
615 | (10.3 | ) | (10.4 | ) | 2,599 | 17.2 | 18.5 | ||||||||||||||||
|
||||||||||||||||||||||||
o/w: Spain |
237 | (12.0 | ) | (12.0 | ) | 1,022 | 4.6 | 4.6 | ||||||||||||||||
|
||||||||||||||||||||||||
Santander Consumer Finance |
269 | (7.4 | ) | (8.0 | ) | 1,093 | 16.5 | 17.9 | ||||||||||||||||
|
||||||||||||||||||||||||
Poland |
63 | (8.6 | ) | (7.7 | ) | 272 | (9.5 | ) | (5.6 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Portugal |
106 | 14.8 | 14.8 | 399 | 33.0 | 33.0 | ||||||||||||||||||
|
||||||||||||||||||||||||
United Kingdom |
474 | 30.4 | 30.9 | 1,681 | (14.7 | ) | (4.0 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Latin America |
962 | 4.9 | 3.7 | 3,386 | 6.1 | 18.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
o/w: Brazil |
510 | 4.6 | 2.6 | 1,786 | 9.5 | 15.0 | ||||||||||||||||||
|
||||||||||||||||||||||||
Mexico |
169 | (1.8 | ) | 0.4 | 629 | 0.1 | 17.5 | |||||||||||||||||
|
||||||||||||||||||||||||
Chile |
137 | 6.1 | 3.2 | 513 | 12.7 | 16.4 | ||||||||||||||||||
|
||||||||||||||||||||||||
USA |
14 | (90.2 | ) | (92.6 | ) | 395 | (41.8 | ) | (41.9 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Operating areas |
2,065 | (2.0 | ) | (2.5 | ) | 8,060 | 0.0 | 7.8 | ||||||||||||||||
|
||||||||||||||||||||||||
Corporate Centre* |
(467 | ) | 13.5 | 13.5 | (1,856 | ) | (11.3 | ) | (11.3 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Total Group |
1,598 | (5.7 | ) | (6.4 | ) | 6,204 | 4.0 | 15.1 | ||||||||||||||||
|
||||||||||||||||||||||||
(*).- Including net capital gains and provisions. Without them 4Q16: -299 million; 2016: -1,439 million; 2015: -1,493 million |
| |||||||||||||||||||||||
Gross customer loans w/o repos | /3Q16 |
/2015 |
||||||||||||||||||||||
|
|
|
|
|||||||||||||||||||||
million | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Continental Europe |
302,564 | 0.3 | 0.4 | 302,564 | 1.3 | 1.3 | ||||||||||||||||||
|
||||||||||||||||||||||||
o/w: Spain |
150,960 | (1.3 | ) | (1.3 | ) | 150,960 | (3.9 | ) | (3.9 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Santander Consumer Finance |
87,742 | 3.0 | 3.2 | 87,742 | 14.6 | 13.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Poland |
20,697 | (1.9 | ) | 0.2 | 20,697 | 4.5 | 8.1 | |||||||||||||||||
|
||||||||||||||||||||||||
Portugal |
29,030 | (0.8 | ) | (0.8 | ) | 29,030 | (5.0 | ) | (5.0 | ) | ||||||||||||||
|
||||||||||||||||||||||||
United Kingdom |
242,510 | 0.3 | (0.3 | ) | 242,510 | (12.7 | ) | 1.9 | ||||||||||||||||
|
||||||||||||||||||||||||
Latin America |
159,134 | 7.0 | 3.1 | 159,134 | 15.9 | 4.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
o/w: Brazil |
80,306 | 11.0 | 5.1 | 80,306 | 26.2 | 0.4 | ||||||||||||||||||
|
||||||||||||||||||||||||
Mexico |
28,017 | (1.7 | ) | (1.5 | ) | 28,017 | (5.8 | ) | 8.4 | |||||||||||||||
|
||||||||||||||||||||||||
Chile |
38,800 | 5.0 | 1.3 | 38,800 | 16.5 | 6.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
USA |
89,638 | 4.2 | (1.6 | ) | 89,638 | 1.4 | (1.8 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Operating areas |
793,847 | 2.0 | 0.5 | 793,847 | (1.0 | ) | 1.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Total Group |
798,312 | 2.0 | 0.5 | 798,312 | (0.9 | ) | 1.9 | |||||||||||||||||
|
||||||||||||||||||||||||
Customer funds (deposits w/o repos + mutual funds) | /3Q16 | /2015 | ||||||||||||||||||||||
|
|
|
|
|||||||||||||||||||||
million | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Continental Europe |
322,606 | 1.1 | 1.2 | 322,606 | 3.2 | 3.4 | ||||||||||||||||||
|
||||||||||||||||||||||||
o/w: Spain |
224,798 | 1.3 | 1.3 | 224,798 | 2.5 | 2.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Santander Consumer Finance |
35,052 | 2.1 | 2.3 | 35,052 | 7.5 | 7.0 | ||||||||||||||||||
|
||||||||||||||||||||||||
Poland |
25,898 | 2.6 | 4.7 | 25,898 | 6.0 | 9.7 | ||||||||||||||||||
|
||||||||||||||||||||||||
Portugal |
31,438 | (0.9 | ) | (0.9 | ) | 31,438 | 2.5 | 2.5 | ||||||||||||||||
|
||||||||||||||||||||||||
United Kingdom |
210,611 | 2.1 | 1.5 | 210,611 | (9.2 | ) | 5.9 | |||||||||||||||||
|
||||||||||||||||||||||||
Latin America |
187,516 | 6.8 | 2.9 | 187,516 | 18.4 | 7.3 | ||||||||||||||||||
|
||||||||||||||||||||||||
o/w: Brazil |
99,771 | 6.9 | 1.3 | 99,771 | 30.0 | 3.4 | ||||||||||||||||||
|
||||||||||||||||||||||||
Mexico |
36,438 | 4.7 | 4.9 | 36,438 | (2.8 | ) | 11.8 | |||||||||||||||||
|
||||||||||||||||||||||||
Chile |
34,559 | 5.2 | 1.5 | 34,559 | 16.4 | 6.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
USA |
74,166 | 11.0 | 4.8 | 74,166 | 10.9 | 7.4 | ||||||||||||||||||
|
||||||||||||||||||||||||
Operating areas |
794,899 | 3.5 | 2.0 | 794,899 | 3.3 | 5.3 | ||||||||||||||||||
|
||||||||||||||||||||||||
Total Group |
795,767 | 3.5 | 2.0 | 795,767 | 2.7 | 4.7 | ||||||||||||||||||
|
15 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Continental Europe
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
2,057 | 0.9 | 0.8 | 8,161 | 1.9 | 2.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
842 | (6.0 | ) | (6.0 | ) | 3,497 | 2.3 | 3.0 | ||||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
237 | 42.6 | 42.7 | 818 | (31.1 | ) | (30.8 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
(168 | ) | | | 330 | 49.9 | 49.1 | |||||||||||||||||
|
||||||||||||||||||||||||
Gross income |
2,968 | (8.0 | ) | (8.1 | ) | 12,806 | (0.2 | ) | 0.5 | |||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(1,659 | ) | (1.5 | ) | (1.6 | ) | (6,781 | ) | 0.7 | 1.3 | ||||||||||||||
|
||||||||||||||||||||||||
General administrative expenses |
(1,545 | ) | (2.1 | ) | (2.2 | ) | (6,342 | ) | 1.1 | 1.7 | ||||||||||||||
|
||||||||||||||||||||||||
Personnel |
(796 | ) | (1.2 | ) | (1.3 | ) | (3,257 | ) | 1.1 | 1.7 | ||||||||||||||
|
||||||||||||||||||||||||
Other general administrative expenses |
(748 | ) | (3.1 | ) | (3.1 | ) | (3,085 | ) | 1.1 | 1.7 | ||||||||||||||
|
||||||||||||||||||||||||
Depreciation and amortisation |
(115 | ) | 7.1 | 7.2 | (439 | ) | (5.2 | ) | (4.6 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Net operating income |
1,308 | (15.1 | ) | (15.2 | ) | 6,025 | (1.1 | ) | (0.3 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
(271 | ) | (23.4 | ) | (23.5 | ) | (1,342 | ) | (32.0 | ) | (31.6 | ) | ||||||||||||
|
||||||||||||||||||||||||
Other income |
(256 | ) | 128.5 | 129.0 | (671 | ) | (10.9 | ) | (10.8 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Underlying profit before taxes |
781 | (27.4 | ) | (27.5 | ) | 4,012 | 19.2 | 20.5 | ||||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(204 | ) | (30.2 | ) | (30.3 | ) | (1,083 | ) | 22.1 | 23.2 | ||||||||||||||
|
||||||||||||||||||||||||
Underlying profit from continuing operations |
577 | (26.3 | ) | (26.4 | ) | 2,929 | 18.2 | 19.6 | ||||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Underlying consolidated profit |
577 | (26.3 | ) | (26.4 | ) | 2,929 | 18.2 | 19.6 | ||||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
82 | (16.3 | ) | (16.0 | ) | 330 | 26.5 | 29.2 | ||||||||||||||||
|
||||||||||||||||||||||||
Underlying attributable profit to the Group |
495 | (27.8 | ) | (27.9 | ) | 2,599 | 17.2 | 18.5 | ||||||||||||||||
|
||||||||||||||||||||||||
Net capital gains and provisions** |
120 | | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
615 | (10.3 | ) | (10.4 | ) | 2,599 | 17.2 | 18.5 | ||||||||||||||||
|
||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Customer loans *** |
297,214 | 1.1 | 1.2 | 297,214 | 3.5 | 3.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
53,966 | (20.0 | ) | (20.0 | ) | 53,966 | (10.3 | ) | (10.2 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Available-for-sale financial assets |
55,736 | 0.0 | 0.1 | 55,736 | (8.5 | ) | (8.3 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions *** |
58,085 | (20.2 | ) | (20.3 | ) | 58,085 | (23.7 | ) | (23.9 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Tangible and intangible assets |
7,902 | (31.4 | ) | (31.8 | ) | 7,902 | (33.0 | ) | (33.2 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Other assets |
47,231 | 8.1 | 8.0 | 47,231 | 11.3 | 11.4 | ||||||||||||||||||
|
||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
520,134 | (4.6 | ) | (4.6 | ) | 520,134 | (3.4 | ) | (3.5 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Customer deposits *** |
269,934 | 0.4 | 0.6 | 269,934 | 2.5 | 2.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Debt securities issued *** |
53,064 | 0.0 | 0.2 | 53,064 | 3.8 | 3.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Liabilities under insurance contracts |
652 | (1.8 | ) | (1.8 | ) | 652 | 4.1 | 4.1 | ||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions *** |
103,816 | (13.7 | ) | (13.9 | ) | 103,816 | (21.8 | ) | (22.0 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Other liabilities |
61,485 | (11.4 | ) | (11.3 | ) | 61,485 | 5.6 | 5.7 | ||||||||||||||||
|
||||||||||||||||||||||||
Stockholders equity **** |
31,183 | (5.7 | ) | (5.7 | ) | 31,183 | (4.1 | ) | (4.2 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Other managed and marketed customer funds |
73,624 | 2.7 | 2.7 | 73,624 | 3.1 | 3.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Mutual and pension funds |
65,308 | 2.3 | 2.4 | 65,308 | 4.2 | 4.4 | ||||||||||||||||||
|
||||||||||||||||||||||||
Managed portfolios |
8,316 | 5.7 | 5.2 | 8,316 | (4.6 | ) | (4.9 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Managed and marketed customer funds |
396,622 | 0.8 | 0.9 | 396,622 | 2.8 | 2.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Underlying RoTE |
6.36 | (1.94 | ) | 8.07 | 0.80 | |||||||||||||||||||
|
||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
55.9 | 3.7 | 52.9 | 0.4 | ||||||||||||||||||||
|
||||||||||||||||||||||||
NPL ratio |
5.92 | (0.51 | ) | 5.92 | (1.35 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL coverage |
60.0 | (1.3 | ) | 60.0 | (4.2 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Number of employees |
57,259 | (0.0 | ) | 57,259 | (1.4 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Number of branches |
4,805 | (3.2 | ) | 4,805 | (13.4 | ) | ||||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | In 4Q16 was reallocated the SRF contribution to other operating income |
(***).- | Including all on-balance sheet balances for this item |
(****).- | Capital + reserves + profit + other accumulated results |
16 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Spain
million
Income statement | 4Q16 | % /3Q16 | 2016 | % /2015 | ||||||||||||
|
||||||||||||||||
Net interest income |
747 | 2.5 | 3,077 | (10.3 | ) | |||||||||||
|
||||||||||||||||
Net fee income |
451 | (1.2 | ) | 1,781 | 5.5 | |||||||||||
|
||||||||||||||||
Gains (losses) on financial transactions |
157 | 5.1 | 595 | (24.1 | ) | |||||||||||
|
||||||||||||||||
Other operating income* |
(176 | ) | | 155 | (13.2 | ) | ||||||||||
|
||||||||||||||||
Gross income |
1,179 | (15.7 | ) | 5,608 | (7.8 | ) | ||||||||||
|
||||||||||||||||
Operating expenses |
(802 | ) | (2.7 | ) | (3,297 | ) | (4.0 | ) | ||||||||
|
||||||||||||||||
General administrative expenses |
(766 | ) | (3.1 | ) | (3,156 | ) | (2.7 | ) | ||||||||
|
||||||||||||||||
Personnel |
(408 | ) | 1.8 | (1,632 | ) | (2.3 | ) | |||||||||
|
||||||||||||||||
Other general administrative expenses |
(358 | ) | (8.2 | ) | (1,524 | ) | (3.1 | ) | ||||||||
|
||||||||||||||||
Depreciation and amortisation |
(36 | ) | 8.6 | (140 | ) | (26.1 | ) | |||||||||
|
||||||||||||||||
Net operating income |
377 | (34.4 | ) | 2,311 | (12.7 | ) | ||||||||||
|
||||||||||||||||
Net loan-loss provisions |
(85 | ) | (39.2 | ) | (585 | ) | (41.0 | ) | ||||||||
|
||||||||||||||||
Other income |
(97 | ) | 89.3 | (267 | ) | 1.7 | ||||||||||
|
||||||||||||||||
Underlying profit before taxes |
195 | (49.1 | ) | 1,459 | 4.8 | |||||||||||
|
||||||||||||||||
Tax on profit |
(52 | ) | (52.0 | ) | (416 | ) | 5.8 | |||||||||
|
||||||||||||||||
Underlying profit from continuing operations |
143 | (47.9 | ) | 1,043 | 4.4 | |||||||||||
|
||||||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
|
||||||||||||||||
Underlying consolidated profit |
143 | (47.9 | ) | 1,043 | 4.4 | |||||||||||
|
||||||||||||||||
Minority interests |
6 | 22.0 | 21 | (5.5 | ) | |||||||||||
|
||||||||||||||||
Underlying attributable profit to the Group |
137 | (49.2 | ) | 1,022 | 4.6 | |||||||||||
|
||||||||||||||||
Net capital gains and provisions** |
100 | | | | ||||||||||||
|
||||||||||||||||
Attributable profit to the Group |
237 | (12.0 | ) | 1,022 | 4.6 | |||||||||||
|
||||||||||||||||
Balance sheet |
||||||||||||||||
|
||||||||||||||||
Customer loans *** |
152,850 | (0.3 | ) | 152,850 | (1.5 | ) | ||||||||||
|
||||||||||||||||
Financial assets held for trading (w/o loans) |
51,470 | (20.7 | ) | 51,470 | (10.3 | ) | ||||||||||
|
||||||||||||||||
Available-for-sale financial assets |
39,267 | 0.3 | 39,267 | (10.9 | ) | |||||||||||
|
||||||||||||||||
Central banks and credit institutions *** |
42,701 | (22.5 | ) | 42,701 | (20.3 | ) | ||||||||||
|
||||||||||||||||
Tangible and intangible assets |
3,147 | 20.0 | 3,147 | 9.5 | ||||||||||||
|
||||||||||||||||
Other assets |
22,919 | 25.8 | 22,919 | 64.6 | ||||||||||||
|
||||||||||||||||
Total assets/liabilities & shareholders equity |
312,354 | (6.3 | ) | 312,354 | (4.5 | ) | ||||||||||
|
||||||||||||||||
Customer deposits *** |
176,779 | 0.3 | 176,779 | 1.1 | ||||||||||||
|
||||||||||||||||
Debt securities issued *** |
20,863 | 2.6 | 20,863 | (6.3 | ) | |||||||||||
|
||||||||||||||||
Liabilities under insurance contracts |
552 | 1.9 | 552 | 2.9 | ||||||||||||
|
||||||||||||||||
Central banks and credit institutions *** |
50,687 | (22.5 | ) | 50,687 | (26.5 | ) | ||||||||||
|
||||||||||||||||
Other liabilities |
50,690 | (11.6 | ) | 50,690 | 6.7 | |||||||||||
|
||||||||||||||||
Stockholders equity **** |
12,783 | (4.7 | ) | 12,783 | (1.0 | ) | ||||||||||
|
||||||||||||||||
Other managed and marketed customer funds |
66,649 | 2.7 | 66,649 | 4.3 | ||||||||||||
|
||||||||||||||||
Mutual and pension funds |
59,716 | 2.6 | 59,716 | 4.7 | ||||||||||||
|
||||||||||||||||
Managed portfolios |
6,932 | 3.6 | 6,932 | 0.3 | ||||||||||||
|
||||||||||||||||
Managed and marketed customer funds |
264,291 | 1.1 | 264,291 | 1.3 | ||||||||||||
|
||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||
|
||||||||||||||||
Underlying RoTE |
4.26 | (3.58 | ) | 7.74 | (0.41 | ) | ||||||||||
|
||||||||||||||||
Efficiency ratio (with amortisations) |
68.1 | 9.1 | 58.8 | 2.3 | ||||||||||||
|
||||||||||||||||
NPL ratio |
5.41 | (0.41 | ) | 5.41 | (1.12 | ) | ||||||||||
|
||||||||||||||||
NPL coverage |
48.3 | 0.7 | 48.3 | 0.2 | ||||||||||||
|
||||||||||||||||
Number of employees |
23,017 | (0.7 | ) | 23,017 | (5.0 | ) | ||||||||||
|
||||||||||||||||
Number of branches |
2,911 | (2.7 | ) | 2,911 | (16.0 | ) | ||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | In 4Q16 was reallocated the SRF contribution to other operating income |
(***).- | Including all on-balance sheet balances for this item |
(****).- | Capital + reserves + profit + other accumulated results |
17 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Santander Consumer Finance
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
867 | (1.4 | ) | (1.8 | ) | 3,391 | 9.5 | 10.7 | ||||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
184 | (15.8 | ) | (15.9 | ) | 862 | (1.6 | ) | (1.2 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
(2 | ) | (66.7 | ) | (66.8 | ) | (14 | ) | 25.8 | 27.2 | ||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
(7 | ) | | | 23 | 508.5 | 428.2 | |||||||||||||||||
|
||||||||||||||||||||||||
Gross income |
1,043 | (5.6 | ) | (6.0 | ) | 4,262 | 7.5 | 8.5 | ||||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(486 | ) | 4.2 | 3.9 | (1,904 | ) | 7.4 | 8.3 | ||||||||||||||||
|
||||||||||||||||||||||||
General administrative expenses |
(437 | ) | 3.7 | 3.4 | (1,719 | ) | 7.3 | 8.4 | ||||||||||||||||
|
||||||||||||||||||||||||
Personnel |
(206 | ) | 2.2 | 1.9 | (810 | ) | 8.5 | 9.6 | ||||||||||||||||
|
||||||||||||||||||||||||
Other general administrative expenses |
(231 | ) | 5.1 | 4.8 | (910 | ) | 6.4 | 7.3 | ||||||||||||||||
|
||||||||||||||||||||||||
Depreciation and amortisation |
(49 | ) | 8.7 | 8.5 | (185 | ) | 7.6 | 8.2 | ||||||||||||||||
|
||||||||||||||||||||||||
Net operating income |
557 | (12.8 | ) | (13.2 | ) | 2,357 | 7.6 | 8.6 | ||||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
(87 | ) | (25.3 | ) | (25.7 | ) | (387 | ) | (28.0 | ) | (27.3 | ) | ||||||||||||
|
||||||||||||||||||||||||
Other income |
(52 | ) | 47.4 | 47.6 | (168 | ) | 10.2 | 10.6 | ||||||||||||||||
|
||||||||||||||||||||||||
Underlying profit before taxes |
418 | (14.3 | ) | (14.7 | ) | 1,803 | 20.0 | 21.3 | ||||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(110 | ) | (22.3 | ) | (22.7 | ) | (521 | ) | 22.2 | 23.2 | ||||||||||||||
|
||||||||||||||||||||||||
Underlying profit from continuing operations |
308 | (11.0 | ) | (11.4 | ) | 1,282 | 19.2 | 20.5 | ||||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Underlying consolidated profit |
308 | (11.0 | ) | (11.4 | ) | 1,282 | 19.2 | 20.5 | ||||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
49 | (9.4 | ) | (9.4 | ) | 189 | 37.3 | 38.1 | ||||||||||||||||
|
||||||||||||||||||||||||
Underlying attributable profit to the Group |
258 | (11.3 | ) | (11.8 | ) | 1,093 | 16.5 | 17.9 | ||||||||||||||||
|
||||||||||||||||||||||||
Net capital gains and provisions** |
11 | | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
269 | (7.4 | ) | (8.0 | ) | 1,093 | 16.5 | 17.9 | ||||||||||||||||
|
||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Customer loans *** |
85,180 | 3.2 | 3.4 | 85,180 | 15.6 | 14.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
25 | (21.7 | ) | (21.2 | ) | 25 | (73.2 | ) | (74.1 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Available-for-sale financial assets |
3,836 | (2.4 | ) | (1.7 | ) | 3,836 | 5.0 | 3.9 | ||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions *** |
2,894 | 30.3 | 30.8 | 2,894 | 26.0 | 24.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Tangible and intangible assets |
632 | (3.9 | ) | (3.7 | ) | 632 | (8.6 | ) | (8.8 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Other assets |
7,054 | (2.9 | ) | (2.8 | ) | 7,054 | (12.8 | ) | (13.1 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
99,622 | 3.1 | 3.3 | 99,622 | 12.5 | 11.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Customer deposits *** |
35,050 | 2.1 | 2.3 | 35,050 | 7.5 | 7.0 | ||||||||||||||||||
|
||||||||||||||||||||||||
Debt securities issued *** |
27,892 | 2.3 | 2.5 | 27,892 | 19.5 | 18.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions *** |
23,399 | 6.8 | 7.0 | 23,399 | 15.2 | 14.3 | ||||||||||||||||||
|
||||||||||||||||||||||||
Other liabilities |
5,470 | (1.8 | ) | (1.7 | ) | 5,470 | 26.5 | 26.0 | ||||||||||||||||
|
||||||||||||||||||||||||
Stockholders equity **** |
7,811 | 3.6 | 3.9 | 7,811 | (1.8 | ) | (2.6 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Other managed and marketed customer funds |
7 | 0.6 | 0.6 | 7 | 2.5 | 2.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Mutual and pension funds |
7 | 0.6 | 0.6 | 7 | 2.5 | 2.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Managed portfolios |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Managed and marketed customer funds |
62,950 | 2.2 | 2.4 | 62,950 | 12.5 | 11.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Underlying RoTE |
13.98 | (2.44 | ) | 14.86 | 2.23 | |||||||||||||||||||
|
||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
46.6 | 4.4 | 44.7 | (0.0 | ) | |||||||||||||||||||
|
||||||||||||||||||||||||
NPL ratio |
2.68 | (0.18 | ) | 2.68 | (0.74 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL coverage |
109.1 | (1.6 | ) | 109.1 | | |||||||||||||||||||
|
||||||||||||||||||||||||
Number of employees |
14,928 | 0.7 | 14,928 | 2.7 | ||||||||||||||||||||
|
||||||||||||||||||||||||
Number of branches |
567 | (1.0 | ) | 567 | (3.6 | ) | ||||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | In 4Q16 was reallocated the SRF contribution to other operating income |
(***).- | Including all on-balance sheet balances for this item |
(****).- | Capital + reserves + profit + other accumulated results |
18 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Poland
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
222 | 3.3 | 4.2 | 834 | 6.6 | 11.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
101 | (4.7 | ) | (3.8 | ) | 400 | (5.3 | ) | (1.2 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
14 | (0.8 | ) | 0.8 | 83 | (25.8 | ) | (22.6 | ) | |||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
(8 | ) | 55.8 | 55.1 | (2 | ) | (94.6 | ) | (94.4 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Gross income |
329 | (0.3 | ) | 0.7 | 1,314 | 3.0 | 7.4 | |||||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(139 | ) | (6.7 | ) | (5.8 | ) | (579 | ) | (2.5 | ) | 1.7 | |||||||||||||
|
||||||||||||||||||||||||
General administrative expenses |
(124 | ) | (7.3 | ) | (6.4 | ) | (521 | ) | (5.2 | ) | (1.1 | ) | ||||||||||||
|
||||||||||||||||||||||||
Personnel |
(76 | ) | (1.4 | ) | (0.5 | ) | (303 | ) | (6.6 | ) | (2.6 | ) | ||||||||||||
|
||||||||||||||||||||||||
Other general administrative expenses |
(48 | ) | (15.3 | ) | (14.4 | ) | (219 | ) | (3.1 | ) | 1.1 | |||||||||||||
|
||||||||||||||||||||||||
Depreciation and amortisation |
(15 | ) | (1.1 | ) | (0.2 | ) | (58 | ) | 30.9 | 36.5 | ||||||||||||||
|
||||||||||||||||||||||||
Net operating income |
190 | 5.0 | 6.0 | 735 | 7.7 | 12.3 | ||||||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
(35 | ) | (18.3 | ) | (17.5 | ) | (145 | ) | (13.5 | ) | (9.8 | ) | ||||||||||||
|
||||||||||||||||||||||||
Other income |
(25 | ) | 329.5 | 340.2 | (83 | ) | | | ||||||||||||||||
|
||||||||||||||||||||||||
Profit before taxes |
129 | (2.0 | ) | (1.1 | ) | 508 | (0.7 | ) | 3.6 | |||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(38 | ) | 19.9 | 20.8 | (121 | ) | 19.6 | 24.7 | ||||||||||||||||
|
||||||||||||||||||||||||
Profit from continuing operations |
91 | (8.9 | ) | (8.0 | ) | 387 | (5.6 | ) | (1.6 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Consolidated profit |
91 | (8.9 | ) | (8.0 | ) | 387 | (5.6 | ) | (1.6 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
28 | (9.6 | ) | (8.7 | ) | 115 | 5.0 | 9.5 | ||||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
63 | (8.6 | ) | (7.7 | ) | 272 | (9.5 | ) | (5.6 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Customer loans ** |
19,979 | (1.2 | ) | 0.9 | 19,979 | 5.3 | 8.9 | |||||||||||||||||
|
||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
634 | (8.2 | ) | (6.2 | ) | 634 | (29.0 | ) | (26.6 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Available-for-sale financial assets |
5,974 | 14.5 | 17.0 | 5,974 | 12.6 | 16.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
911 | 3.8 | 6.0 | 911 | (21.0 | ) | (18.3 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Tangible and intangible assets |
258 | 4.9 | 7.1 | 258 | (0.7 | ) | 2.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Other assets |
2,023 | 16.8 | 19.2 | 2,023 | (19.8 | ) | (17.1 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
29,779 | 2.7 | 4.9 | 29,779 | 2.3 | 5.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Customer deposits ** |
22,780 | 3.5 | 5.7 | 22,780 | 6.2 | 9.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Debt securities issued ** |
504 | (0.2 | ) | 1.9 | 504 | 1.2 | 4.6 | |||||||||||||||||
|
||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
853 | 9.1 | 11.4 | 853 | (25.9 | ) | (23.3 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Other liabilities |
3,249 | (0.7 | ) | 1.4 | 3,249 | (7.6 | ) | (4.4 | ) | |||||||||||||||
|
||||||||||||||||||||||||
Stockholders equity *** |
2,393 | (1.5 | ) | 0.6 | 2,393 | (3.8 | ) | (0.5 | ) | |||||||||||||||
|
||||||||||||||||||||||||
Other managed and marketed customer funds |
3,202 | (4.5 | ) | (2.4 | ) | 3,202 | (0.2 | ) | 3.2 | |||||||||||||||
|
||||||||||||||||||||||||
Mutual and pension funds |
3,118 | (3.9 | ) | (1.9 | ) | 3,118 | 0.4 | 3.8 | ||||||||||||||||
|
||||||||||||||||||||||||
Managed portfolios |
84 | (20.8 | ) | (19.2 | ) | 84 | (18.6 | ) | (15.8 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Managed and marketed customer funds |
26,487 | 2.4 | 4.6 | 26,487 | 5.2 | 8.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
RoTE |
10.88 | (1.08 | ) | 11.64 | (1.25 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
42.3 | (2.9 | ) | 44.1 | (2.5 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL ratio |
5.42 | (0.29 | ) | 5.42 | (0.88 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL coverage |
61.0 | (7.9 | ) | 61.0 | (3.0 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Number of employees |
12,001 | 1.9 | 12,001 | 4.6 | ||||||||||||||||||||
|
||||||||||||||||||||||||
Number of branches |
658 | | 658 | (9.0 | ) | |||||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
19 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Portugal
million
Income statement | 4Q16 | % /3Q16 | 2016 | % /2015 | ||||||||||||
|
||||||||||||||||
Net interest income |
182 | 1.0 | 733 | 32.0 | ||||||||||||
|
||||||||||||||||
Net fee income |
69 | (13.6 | ) | 314 | 19.1 | |||||||||||
|
||||||||||||||||
Gains (losses) on financial transactions |
39 | 907.0 | 112 | (31.9 | ) | |||||||||||
|
||||||||||||||||
Other operating income* |
2 | (91.5 | ) | 51 | 54.1 | |||||||||||
|
||||||||||||||||
Gross income |
292 | 1.8 | 1,209 | 19.0 | ||||||||||||
|
||||||||||||||||
Operating expenses |
(143 | ) | 0.9 | (589 | ) | 19.1 | ||||||||||
|
||||||||||||||||
General administrative expenses |
(133 | ) | 0.5 | (551 | ) | 20.3 | ||||||||||
|
||||||||||||||||
Personnel |
(83 | ) | 4.0 | (339 | ) | 16.6 | ||||||||||
|
||||||||||||||||
Other general administrative expenses |
(50 | ) | (4.7 | ) | (212 | ) | 26.6 | |||||||||
|
||||||||||||||||
Depreciation and amortisation |
(10 | ) | 6.7 | (38 | ) | 4.7 | ||||||||||
|
||||||||||||||||
Net operating income |
149 | 2.7 | 620 | 18.9 | ||||||||||||
|
||||||||||||||||
Net loan-loss provisions |
(9 | ) | (40.3 | ) | (54 | ) | (25.4 | ) | ||||||||
|
||||||||||||||||
Other income |
(5 | ) | (1.9 | ) | (34 | ) | 9.1 | |||||||||
|
||||||||||||||||
Underlying profit before taxes |
134 | 8.3 | 533 | 27.2 | ||||||||||||
|
||||||||||||||||
Tax on profit |
(36 | ) | 17.1 | (131 | ) | 11.4 | ||||||||||
|
||||||||||||||||
Underlying profit from continuing operations |
98 | 5.4 | 402 | 33.4 | ||||||||||||
|
||||||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
|
||||||||||||||||
Underlying consolidated profit |
98 | 5.4 | 402 | 33.4 | ||||||||||||
|
||||||||||||||||
Minority interests |
1 | (13.0 | ) | 2 | 197.8 | |||||||||||
|
||||||||||||||||
Underlying attributable profit to the Group |
97 | 5.5 | 399 | 33.0 | ||||||||||||
|
||||||||||||||||
Net capital gains and provisions** |
9 | | | | ||||||||||||
|
||||||||||||||||
Attributable profit to the Group |
106 | 14.8 | 399 | 33.0 | ||||||||||||
|
||||||||||||||||
Balance sheet |
||||||||||||||||
|
||||||||||||||||
Customer loans *** |
27,328 | (1.0 | ) | 27,328 | (3.2 | ) | ||||||||||
|
||||||||||||||||
Financial assets held for trading (w/o loans) |
1,553 | (9.6 | ) | 1,553 | (7.5 | ) | ||||||||||
|
||||||||||||||||
Available-for-sale financial assets |
5,769 | (1.7 | ) | 5,769 | (15.2 | ) | ||||||||||
|
||||||||||||||||
Central banks and credit institutions *** |
1,320 | (37.3 | ) | 1,320 | (37.3 | ) | ||||||||||
|
||||||||||||||||
Tangible and intangible assets |
703 | 1.0 | 703 | (2.4 | ) | |||||||||||
|
||||||||||||||||
Other assets |
8,148 | (3.6 | ) | 8,148 | (18.9 | ) | ||||||||||
|
||||||||||||||||
Total assets/liabilities & shareholders equity |
44,820 | (3.5 | ) | 44,820 | (9.6 | ) | ||||||||||
|
||||||||||||||||
Customer deposits *** |
30,002 | (1.2 | ) | 30,002 | 2.8 | |||||||||||
|
||||||||||||||||
Debt securities issued *** |
3,805 | (9.9 | ) | 3,805 | (23.8 | ) | ||||||||||
|
||||||||||||||||
Liabilities under insurance contracts |
39 | 0.8 | 39 | 101.1 | ||||||||||||
|
||||||||||||||||
Central banks and credit institutions *** |
6,743 | (9.1 | ) | 6,743 | (40.4 | ) | ||||||||||
|
||||||||||||||||
Other liabilities |
904 | (14.2 | ) | 904 | (33.1 | ) | ||||||||||
|
||||||||||||||||
Stockholders equity **** |
3,326 | (0.2 | ) | 3,326 | 22.1 | |||||||||||
|
||||||||||||||||
Other managed and marketed customer funds |
2,770 | 4.3 | 2,770 | (2.5 | ) | |||||||||||
|
||||||||||||||||
Mutual and pension funds |
2,369 | 5.0 | 2,369 | (2.4 | ) | |||||||||||
|
||||||||||||||||
Managed portfolios |
402 | 0.6 | 402 | (3.3 | ) | |||||||||||
|
||||||||||||||||
Managed and marketed customer funds |
36,578 | (1.8 | ) | 36,578 | (1.2 | ) | ||||||||||
|
||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||
|
||||||||||||||||
Underlying RoTE |
11.79 | 0.47 | 13.03 | 0.50 | ||||||||||||
|
||||||||||||||||
Efficiency ratio (with amortisations) |
49.1 | (0.4 | ) | 48.7 | 0.0 | |||||||||||
|
||||||||||||||||
NPL ratio |
8.81 | (0.59 | ) | 8.81 | 1.35 | |||||||||||
|
||||||||||||||||
NPL coverage |
63.7 | 5.9 | 63.7 | (35.3 | ) | |||||||||||
|
||||||||||||||||
Number of employees |
6,306 | (1.4 | ) | 6,306 | (4.0 | ) | ||||||||||
|
||||||||||||||||
Number of branches |
657 | (9.6 | ) | 657 | (12.6 | ) | ||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | In 4Q16 was reallocated the SRF contribution to other operating income |
(***).- | Including all on-balance sheet balances for this item |
(****).- | Capital + reserves + profit + other accumulated results |
20 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
United Kingdom
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
1,072 | 2.7 | 4.5 | 4,405 | (10.9 | ) | 0.4 | |||||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
235 | (9.3 | ) | (6.9 | ) | 1,032 | (5.4 | ) | 6.5 | |||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
91 | 42.0 | 41.6 | 319 | 5.7 | 19.1 | ||||||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
27 | 151.0 | 146.9 | 61 | 30.7 | 47.3 | ||||||||||||||||||
|
||||||||||||||||||||||||
Gross income |
1,425 | 3.5 | 5.2 | 5,816 | (8.9 | ) | 2.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(683 | ) | (2.8 | ) | (0.8 | ) | (2,967 | ) | (11.6 | ) | (0.4 | ) | ||||||||||||
|
||||||||||||||||||||||||
General administrative expenses |
(604 | ) | (4.2 | ) | (2.2 | ) | (2,656 | ) | (11.7 | ) | (0.6 | ) | ||||||||||||
|
||||||||||||||||||||||||
Personnel |
(343 | ) | (0.9 | ) | 1.1 | (1,418 | ) | (10.9 | ) | 0.3 | ||||||||||||||
|
||||||||||||||||||||||||
Other general administrative expenses |
(261 | ) | (8.2 | ) | (6.2 | ) | (1,238 | ) | (12.6 | ) | (1.6 | ) | ||||||||||||
|
||||||||||||||||||||||||
Depreciation and amortisation |
(79 | ) | 9.5 | 11.0 | (311 | ) | (10.5 | ) | 0.8 | |||||||||||||||
|
||||||||||||||||||||||||
Net operating income |
742 | 10.0 | 11.6 | 2,850 | (5.8 | ) | 6.1 | |||||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
61 | | | (58 | ) | (45.7 | ) | (38.9 | ) | |||||||||||||||
|
||||||||||||||||||||||||
Other income |
(124 | ) | 45.2 | 46.7 | (339 | ) | (4.2 | ) | 7.9 | |||||||||||||||
|
||||||||||||||||||||||||
Profit before taxes |
679 | 24.5 | 25.4 | 2,452 | (4.4 | ) | 7.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(196 | ) | 12.1 | 13.6 | (736 | ) | 32.4 | 49.2 | ||||||||||||||||
|
||||||||||||||||||||||||
Profit from continuing operations |
483 | 30.4 | 30.9 | 1,716 | (14.6 | ) | (3.8 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Consolidated profit |
483 | 30.4 | 30.9 | 1,716 | (14.6 | ) | (3.8 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
9 | 31.3 | 30.5 | 35 | (5.8 | ) | 6.0 | |||||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
474 | 30.4 | 30.9 | 1,681 | (14.7 | ) | (4.0 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Customer loans ** |
251,250 | 0.4 | (0.2 | ) | 251,250 | (11.1 | ) | 3.7 | ||||||||||||||||
|
||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
33,986 | (6.2 | ) | (6.8 | ) | 33,986 | (15.3 | ) | (1.2 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Available-for-sale financial assets |
12,336 | 1.7 | 1.2 | 12,336 | 0.5 | 17.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
15,305 | (8.7 | ) | (9.2 | ) | 15,305 | 8.7 | 26.8 | ||||||||||||||||
|
||||||||||||||||||||||||
Tangible and intangible assets |
2,581 | 1.8 | 1.2 | 2,581 | (14.7 | ) | (0.5 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Other assets |
39,502 | 10.4 | 9.7 | 39,502 | 27.6 | 48.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
354,960 | 0.3 | (0.2 | ) | 354,960 | (7.4 | ) | 8.1 | ||||||||||||||||
|
||||||||||||||||||||||||
Customer deposits ** |
212,113 | 4.1 | 3.5 | 212,113 | (8.6 | ) | 6.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Debt securities issued ** |
71,108 | (2.9 | ) | (3.4 | ) | 71,108 | (4.2 | ) | 11.7 | |||||||||||||||
|
||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
21,559 | (3.8 | ) | (4.3 | ) | 21,559 | (8.7 | ) | 6.5 | |||||||||||||||
|
||||||||||||||||||||||||
Other liabilities |
34,068 | (12.8 | ) | (13.2 | ) | 34,068 | (5.8 | ) | 9.9 | |||||||||||||||
|
||||||||||||||||||||||||
Stockholders equity *** |
16,112 | 5.2 | 4.6 | 16,112 | (6.2 | ) | 9.4 | |||||||||||||||||
|
||||||||||||||||||||||||
Other managed and marketed customer funds |
8,564 | 0.2 | (0.3 | ) | 8,564 | (11.7 | ) | 3.0 | ||||||||||||||||
|
||||||||||||||||||||||||
Mutual and pension funds |
8,447 | 0.2 | (0.3 | ) | 8,447 | (11.7 | ) | 3.0 | ||||||||||||||||
|
||||||||||||||||||||||||
Managed portfolios |
118 | 0.3 | (0.3 | ) | 118 | (15.5 | ) | (1.4 | ) | |||||||||||||||
|
||||||||||||||||||||||||
Managed and marketed customer funds |
291,785 | 2.2 | 1.6 | 291,785 | (7.6 | ) | 7.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
RoTE |
12.57 | 2.56 | 10.59 | (1.24 | ) | |||||||||||||||||||
|
||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
47.9 | (3.1 | ) | 51.0 | (1.6 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL ratio |
1.41 | (0.06 | ) | 1.41 | (0.11 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL coverage |
32.9 | (3.1 | ) | 32.9 | (5.3 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Number of employees |
25,688 | (0.6 | ) | 25,688 | (0.7 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Number of branches |
844 | | 844 | (1.6 | ) | |||||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
21 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Latin America
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
3,706 | 7.2 | 6.1 | 13,346 | (3.0 | ) | 6.2 | |||||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
1,317 | 11.5 | 10.5 | 4,581 | 2.9 | 15.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
147 | (50.5 | ) | (53.0 | ) | 806 | 56.1 | 85.1 | ||||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
23 | | | 32 | (10.9 | ) | (38.0 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Gross income |
5,193 | 5.4 | 4.2 | 18,764 | 0.0 | 10.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(2,148 | ) | 8.8 | 7.7 | (7,692 | ) | (2.7 | ) | 8.1 | |||||||||||||||
|
||||||||||||||||||||||||
General administrative expenses |
(1,960 | ) | 9.1 | 8.1 | (7,007 | ) | (3.1 | ) | 7.8 | |||||||||||||||
|
||||||||||||||||||||||||
Personnel |
(1,088 | ) | 9.8 | 8.6 | (3,886 | ) | (1.8 | ) | 8.8 | |||||||||||||||
|
||||||||||||||||||||||||
Other general administrative expenses |
(872 | ) | 8.3 | 7.3 | (3,121 | ) | (4.7 | ) | 6.5 | |||||||||||||||
|
||||||||||||||||||||||||
Depreciation and amortisation |
(188 | ) | 5.5 | 4.2 | (685 | ) | 1.3 | 12.0 | ||||||||||||||||
|
||||||||||||||||||||||||
Net operating income |
3,045 | 3.2 | 1.8 | 11,073 | 2.0 | 11.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
(1,329 | ) | 0.0 | (1.7 | ) | (4,911 | ) | (0.8 | ) | 7.2 | ||||||||||||||
|
||||||||||||||||||||||||
Other income |
(247 | ) | 85.7 | 96.5 | (785 | ) | (12.0 | ) | (7.3 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Profit before taxes |
1,469 | (1.4 | ) | (2.8 | ) | 5,377 | 7.4 | 19.7 | ||||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(334 | ) | (17.9 | ) | (19.9 | ) | (1,363 | ) | 11.7 | 25.3 | ||||||||||||||
|
||||||||||||||||||||||||
Profit from continuing operations |
1,135 | 4.8 | 3.7 | 4,014 | 5.9 | 17.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| (100.0 | ) | (100.0 | ) | | | | ||||||||||||||||
|
||||||||||||||||||||||||
Consolidated profit |
1,135 | 4.8 | 3.7 | 4,014 | 5.9 | 17.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
173 | 4.3 | 3.3 | 628 | 5.4 | 14.3 | ||||||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
962 | 4.9 | 3.7 | 3,386 | 6.1 | 18.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Customer loans ** |
152,187 | 6.9 | 3.0 | 152,187 | 14.3 | 3.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
43,422 | 35.4 | 31.3 | 43,422 | 29.0 | 23.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Available-for-sale financial assets |
29,840 | 0.5 | (3.3 | ) | 29,840 | 15.1 | 1.9 | |||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
48,612 | (1.9 | ) | (6.0 | ) | 48,612 | 36.8 | 15.6 | ||||||||||||||||
|
||||||||||||||||||||||||
Tangible and intangible assets |
4,111 | 7.1 | 2.6 | 4,111 | 16.7 | 2.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Other assets |
42,596 | 16.2 | 11.5 | 42,596 | 18.0 | 5.0 | ||||||||||||||||||
|
||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
320,768 | 9.0 | 4.9 | 320,768 | 19.7 | 7.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Customer deposits ** |
143,747 | 7.7 | 3.8 | 143,747 | 17.4 | 6.7 | ||||||||||||||||||
|
||||||||||||||||||||||||
Debt securities issued ** |
47,436 | 7.1 | 2.5 | 47,436 | 20.0 | 2.7 | ||||||||||||||||||
|
||||||||||||||||||||||||
Liabilities under insurance contracts |
1 | (34.4 | ) | (37.9 | ) | 1 | (49.1 | ) | (59.5 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
47,585 | 20.0 | 15.7 | 47,585 | 12.2 | 1.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Other liabilities |
57,473 | 8.5 | 4.8 | 57,473 | 31.0 | 18.1 | ||||||||||||||||||
|
||||||||||||||||||||||||
Stockholders equity *** |
24,526 | 2.7 | (1.4 | ) | 24,526 | 24.6 | 12.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Other managed and marketed customer funds |
81,482 | 3.0 | (1.4 | ) | 81,482 | 24.0 | 6.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Mutual and pension funds |
75,002 | 2.9 | (1.5 | ) | 75,002 | 22.8 | 5.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Managed portfolios |
6,480 | 3.9 | (0.8 | ) | 6,480 | 41.0 | 18.8 | |||||||||||||||||
|
||||||||||||||||||||||||
Managed and marketed customer funds |
272,665 | 6.2 | 2.0 | 272,665 | 19.8 | 6.0 | ||||||||||||||||||
|
||||||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
RoTE |
16.27 | 0.14 | 15.56 | 0.36 | ||||||||||||||||||||
|
||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
41.4 | 1.3 | 41.0 | (1.2 | ) | |||||||||||||||||||
|
||||||||||||||||||||||||
NPL ratio |
4.81 | (0.13 | ) | 4.81 | (0.15 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL coverage |
87.3 | 2.8 | 87.3 | 8.3 | ||||||||||||||||||||
|
||||||||||||||||||||||||
Number of employees |
86,312 | (1.1 | ) | 86,312 | (3.9 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Number of branches |
5,818 | 0.0 | 5,818 | (0.4 | ) | |||||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
22 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Brazil
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
2,269 | 6.9 | 5.3 | 8,062 | (3.1 | ) | 1.8 | |||||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
887 | 14.2 | 12.8 | 2,940 | 11.2 | 16.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
(14 | ) | | | 238 | 467.9 | 496.8 | |||||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
46 | | | 80 | (40.8 | ) | (37.8 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Gross income |
3,187 | 4.5 | 2.7 | 11,321 | 1.6 | 6.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(1,305 | ) | 10.9 | 9.5 | (4,475 | ) | 0.5 | 5.7 | ||||||||||||||||
|
||||||||||||||||||||||||
General administrative expenses |
(1,187 | ) | 11.9 | 10.6 | (4,046 | ) | 0.1 | 5.3 | ||||||||||||||||
|
||||||||||||||||||||||||
Personnel |
(663 | ) | 11.8 | 10.4 | (2,253 | ) | 2.2 | 7.4 | ||||||||||||||||
|
||||||||||||||||||||||||
Other general administrative expenses |
(523 | ) | 12.1 | 10.8 | (1,793 | ) | (2.3 | ) | 2.7 | |||||||||||||||
|
||||||||||||||||||||||||
Depreciation and amortisation |
(119 | ) | 1.7 | (0.3 | ) | (429 | ) | 4.3 | 9.6 | |||||||||||||||
|
||||||||||||||||||||||||
Net operating income |
1,882 | 0.5 | (1.6 | ) | 6,845 | 2.3 | 7.6 | |||||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
(953 | ) | 0.2 | (2.2 | ) | (3,377 | ) | 2.4 | 7.6 | |||||||||||||||
|
||||||||||||||||||||||||
Other income |
(193 | ) | 44.3 | 49.9 | (696 | ) | (20.7 | ) | (16.7 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Profit before taxes |
736 | (6.5 | ) | (9.1 | ) | 2,772 | 10.3 | 15.9 | ||||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(161 | ) | (33.8 | ) | (37.8 | ) | (773 | ) | 12.2 | 17.9 | ||||||||||||||
|
||||||||||||||||||||||||
Profit from continuing operations |
575 | 5.7 | 3.8 | 1,999 | 9.6 | 15.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Consolidated profit |
575 | 5.7 | 3.8 | 1,999 | 9.6 | 15.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
65 | 15.6 | 14.3 | 213 | 10.5 | 16.1 | ||||||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
510 | 4.6 | 2.6 | 1,786 | 9.5 | 15.0 | ||||||||||||||||||
|
||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Customer loans ** |
75,474 | 10.8 | 4.9 | 75,474 | 25.3 | (0.3 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
26,007 | 59.8 | 51.4 | 26,007 | 94.7 | 54.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Available-for-sale financial assets |
16,851 | (5.8 | ) | (10.7 | ) | 16,851 | 6.6 | (15.2 | ) | |||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
36,430 | (0.3 | ) | (5.5 | ) | 36,430 | 36.5 | 8.6 | ||||||||||||||||
|
||||||||||||||||||||||||
Tangible and intangible assets |
2,704 | 4.5 | (1.0 | ) | 2,704 | 18.6 | (5.6 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Other assets |
24,036 | 6.8 | 1.2 | 24,036 | 19.3 | (5.1 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
181,502 | 10.7 | 4.9 | 181,502 | 31.0 | 4.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Customer deposits ** |
72,478 | 5.1 | (0.4 | ) | 72,478 | 28.0 | 1.8 | |||||||||||||||||
|
||||||||||||||||||||||||
Debt securities issued ** |
31,679 | 6.7 | 1.1 | 31,679 | 21.0 | (3.7 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Liabilities under insurance contracts |
1 | (34.4 | ) | (37.9 | ) | 1 | (49.1 | ) | (59.5 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
27,226 | 31.8 | 24.9 | 27,226 | 26.0 | 0.3 | ||||||||||||||||||
|
||||||||||||||||||||||||
Other liabilities |
34,571 | 16.2 | 10.1 | 34,571 | 43.5 | 14.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Stockholders equity *** |
15,547 | 4.6 | (0.9 | ) | 15,547 | 54.8 | 23.2 | |||||||||||||||||
|
||||||||||||||||||||||||
Other managed and marketed customer funds |
59,631 | 5.2 | (0.4 | ) | 59,631 | 30.7 | 4.0 | |||||||||||||||||
|
||||||||||||||||||||||||
Mutual and pension funds |
55,733 | 5.2 | (0.3 | ) | 55,733 | 29.7 | 3.2 | |||||||||||||||||
|
||||||||||||||||||||||||
Managed portfolios |
3,898 | 4.1 | (1.3 | ) | 3,898 | 47.3 | 17.2 | |||||||||||||||||
|
||||||||||||||||||||||||
Managed and marketed customer funds |
163,788 | 5.4 | (0.1 | ) | 163,788 | 27.5 | 1.5 | |||||||||||||||||
|
||||||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
RoTE |
13.92 | (0.00 | ) | 13.84 | (0.25 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
41.0 | 2.4 | 39.5 | (0.4 | ) | |||||||||||||||||||
|
||||||||||||||||||||||||
NPL ratio |
5.90 | (0.22 | ) | 5.90 | (0.08 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL coverage |
93.1 | 3.8 | 93.1 | 9.4 | ||||||||||||||||||||
|
||||||||||||||||||||||||
Number of employees |
46,728 | (1.7 | ) | 46,728 | (5.6 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Number of branches |
3,431 | 0.7 | 3,431 | (0.3 | ) | |||||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
23 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Mexico
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
615 | 2.8 | 4.9 | 2,385 | (2.7 | ) | 14.3 | |||||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
179 | 6.0 | 8.0 | 711 | (11.1 | ) | 4.4 | |||||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
54 | 39.1 | 41.0 | 149 | 8.0 | 26.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
(19 | ) | 122.7 | 123.7 | (43 | ) | (41.2 | ) | (30.9 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Gross income |
828 | 4.0 | 6.0 | 3,203 | (3.4 | ) | 13.4 | |||||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(325 | ) | 4.5 | 6.6 | (1,274 | ) | (6.9 | ) | 9.3 | |||||||||||||||
|
||||||||||||||||||||||||
General administrative expenses |
(300 | ) | 4.5 | 6.6 | (1,168 | ) | (7.0 | ) | 9.2 | |||||||||||||||
|
||||||||||||||||||||||||
Personnel |
(156 | ) | 12.8 | 14.6 | (606 | ) | (8.4 | ) | 7.6 | |||||||||||||||
|
||||||||||||||||||||||||
Other general administrative expenses |
(144 | ) | (3.1 | ) | (1.0 | ) | (562 | ) | (5.5 | ) | 11.0 | |||||||||||||
|
||||||||||||||||||||||||
Depreciation and amortisation |
(25 | ) | 4.4 | 6.4 | (106 | ) | (5.9 | ) | 10.5 | |||||||||||||||
|
||||||||||||||||||||||||
Net operating income |
503 | 3.6 | 5.6 | 1,928 | (1.0 | ) | 16.3 | |||||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
(203 | ) | 4.8 | 6.8 | (832 | ) | (5.2 | ) | 11.4 | |||||||||||||||
|
||||||||||||||||||||||||
Other income |
(8 | ) | 63.9 | 63.6 | (30 | ) | 716.5 | 859.2 | ||||||||||||||||
|
||||||||||||||||||||||||
Profit before taxes |
293 | 1.8 | 3.9 | 1,067 | 0.0 | 17.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(75 | ) | 16.6 | 18.6 | (247 | ) | 4.8 | 23.1 | ||||||||||||||||
|
||||||||||||||||||||||||
Profit from continuing operations |
217 | (2.4 | ) | (0.3 | ) | 820 | (1.4 | ) | 15.9 | |||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Consolidated profit |
217 | (2.4 | ) | (0.3 | ) | 820 | (1.4 | ) | 15.9 | |||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
49 | (4.7 | ) | (2.5 | ) | 191 | (5.7 | ) | 10.7 | |||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
169 | (1.8 | ) | 0.4 | 629 | 0.1 | 17.5 | |||||||||||||||||
|
||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Customer loans ** |
27,315 | (1.6 | ) | (1.4 | ) | 27,315 | (9.4 | ) | 4.3 | |||||||||||||||
|
||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
14,222 | 11.6 | 11.7 | 14,222 | (16.1 | ) | (3.4 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Available-for-sale financial assets |
7,096 | 7.6 | 7.8 | 7,096 | 18.8 | 36.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
8,562 | 0.9 | 1.1 | 8,562 | 81.5 | 108.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Tangible and intangible assets |
392 | 9.3 | 9.5 | 392 | (1.0 | ) | 14.0 | |||||||||||||||||
|
||||||||||||||||||||||||
Other assets |
7,524 | 31.8 | 32.0 | 7,524 | 15.1 | 32.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
65,112 | 5.6 | 5.8 | 65,112 | 0.6 | 15.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Customer deposits ** |
28,910 | 11.3 | 11.4 | 28,910 | 2.2 | 17.7 | ||||||||||||||||||
|
||||||||||||||||||||||||
Debt securities issued ** |
5,393 | 3.1 | 3.3 | 5,393 | (6.7 | ) | 7.3 | |||||||||||||||||
|
||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
11,269 | 14.8 | 14.9 | 11,269 | (12.5 | ) | 0.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Other liabilities |
15,963 | (3.7 | ) | (3.5 | ) | 15,963 | 24.4 | 43.2 | ||||||||||||||||
|
||||||||||||||||||||||||
Stockholders equity *** |
3,577 | (11.7 | ) | (11.6 | ) | 3,577 | (27.8 | ) | (16.9 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Other managed and marketed customer funds |
10,242 | (6.4 | ) | (6.2 | ) | 10,242 | (10.8 | ) | 2.7 | |||||||||||||||
|
||||||||||||||||||||||||
Mutual and pension funds |
10,242 | (6.4 | ) | (6.2 | ) | 10,242 | (10.8 | ) | 2.7 | |||||||||||||||
|
||||||||||||||||||||||||
Managed portfolios |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Managed and marketed customer funds |
44,545 | 5.7 | 5.8 | 44,545 | (2.2 | ) | 12.6 | |||||||||||||||||
|
||||||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
RoTE |
17.45 | 0.26 | 15.45 | 2.27 | ||||||||||||||||||||
|
||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
39.2 | 0.2 | 39.8 | (1.5 | ) | |||||||||||||||||||
|
||||||||||||||||||||||||
NPL ratio |
2.76 | (0.19 | ) | 2.76 | (0.62 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL coverage |
103.8 | 1.9 | 103.8 | 13.2 | ||||||||||||||||||||
|
||||||||||||||||||||||||
Number of employees |
17,608 | 0.8 | 17,608 | (1.3 | ) | |||||||||||||||||||
|
||||||||||||||||||||||||
Number of branches |
1,389 | 0.1 | 1,389 | 0.9 | ||||||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
24 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Chile
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
521 | 10.5 | 7.7 | 1,864 | 4.1 | 7.4 | ||||||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
91 | 3.0 | 0.1 | 353 | (1.9 | ) | 1.2 | |||||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
63 | 17.6 | 14.9 | 206 | 18.8 | 22.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
(3 | ) | | | (1 | ) | | | ||||||||||||||||
|
||||||||||||||||||||||||
Gross income |
672 | 9.1 | 6.2 | 2,422 | 3.7 | 7.0 | ||||||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(265 | ) | 6.7 | 3.9 | (986 | ) | (1.7 | ) | 1.5 | |||||||||||||||
|
||||||||||||||||||||||||
General administrative expenses |
(238 | ) | 5.7 | 2.8 | (895 | ) | (3.4 | ) | (0.2 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Personnel |
(148 | ) | 4.3 | 1.4 | (558 | ) | (1.8 | ) | 1.4 | |||||||||||||||
|
||||||||||||||||||||||||
Other general administrative expenses |
(90 | ) | 8.1 | 5.2 | (337 | ) | (5.8 | ) | (2.8 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Depreciation and amortisation |
(27 | ) | 16.9 | 14.1 | (91 | ) | 18.2 | 22.1 | ||||||||||||||||
|
||||||||||||||||||||||||
Net operating income |
407 | 10.6 | 7.8 | 1,435 | 7.7 | 11.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
(131 | ) | (9.9 | ) | (13.0 | ) | (514 | ) | (9.4 | ) | (6.5 | ) | ||||||||||||
|
||||||||||||||||||||||||
Other income |
(35 | ) | | | (27 | ) | | | ||||||||||||||||
|
||||||||||||||||||||||||
Profit before taxes |
241 | 5.5 | 2.6 | 894 | 16.4 | 20.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(46 | ) | 10.2 | 7.4 | (159 | ) | 40.0 | 44.5 | ||||||||||||||||
|
||||||||||||||||||||||||
Profit from continuing operations |
195 | 4.5 | 1.6 | 735 | 12.3 | 15.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Consolidated profit |
195 | 4.5 | 1.6 | 735 | 12.3 | 15.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
58 | 0.8 | (2.1 | ) | 222 | 11.3 | 14.9 | |||||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
137 | 6.1 | 3.2 | 513 | 12.7 | 16.4 | ||||||||||||||||||
|
||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Customer loans ** |
37,662 | 5.0 | 1.2 | 37,662 | 16.5 | 6.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
3,002 | 4.4 | 0.7 | 3,002 | (4.5 | ) | (12.7 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Available-for-sale financial assets |
4,820 | 23.6 | 19.2 | 4,820 | 80.7 | 65.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
2,998 | (11.4 | ) | (14.5 | ) | 2,998 | (9.0 | ) | (16.8 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Tangible and intangible assets |
424 | 12.9 | 8.9 | 424 | 19.2 | 9.0 | ||||||||||||||||||
|
||||||||||||||||||||||||
Other assets |
4,599 | 30.6 | 26.0 | 4,599 | 10.5 | 1.1 | ||||||||||||||||||
|
||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
53,505 | 7.1 | 3.3 | 53,505 | 16.4 | 6.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Customer deposits ** |
27,317 | 7.3 | 3.5 | 27,317 | 12.2 | 2.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Debt securities issued ** |
10,174 | 11.0 | 7.1 | 10,174 | 36.3 | 24.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
7,172 | 5.7 | 2.0 | 7,172 | 21.8 | 11.4 | ||||||||||||||||||
|
||||||||||||||||||||||||
Other liabilities |
5,476 | 1.5 | (2.1 | ) | 5,476 | 3.7 | (5.1 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Stockholders equity *** |
3,366 | 7.3 | 3.5 | 3,366 | 13.0 | 3.3 | ||||||||||||||||||
|
||||||||||||||||||||||||
Other managed and marketed customer funds |
9,903 | (0.4 | ) | (3.9 | ) | 9,903 | 34.4 | 22.9 | ||||||||||||||||
|
||||||||||||||||||||||||
Mutual and pension funds |
7,321 | (1.7 | ) | (5.2 | ) | 7,321 | 35.0 | 23.5 | ||||||||||||||||
|
||||||||||||||||||||||||
Managed portfolios |
2,582 | 3.6 | (0.1 | ) | 2,582 | 32.5 | 21.2 | |||||||||||||||||
|
||||||||||||||||||||||||
Managed and marketed customer funds |
47,394 | 6.3 | 2.6 | 47,394 | 21.0 | 10.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
RoTE |
17.20 | (0.10 | ) | 17.17 | 1.65 | |||||||||||||||||||
|
||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
39.5 | (0.9 | ) | 40.7 | (2.2 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL ratio |
5.05 | (0.07 | ) | 5.05 | (0.57 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
NPL coverage |
59.1 | 1.0 | 59.1 | 5.2 | ||||||||||||||||||||
|
||||||||||||||||||||||||
Number of employees |
11,999 | (1.7 | ) | 11,999 | (3.7 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Number of branches |
435 | (6.5 | ) | 435 | (7.8 | ) | ||||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
25 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
United States
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
1,451 | (0.3 | ) | (3.9 | ) | 5,917 | (3.3 | ) | (3.5 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
257 | (4.0 | ) | (7.7 | ) | 1,102 | 1.5 | 1.2 | ||||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
(16 | ) | | | 22 | (90.4 | ) | (90.4 | ) | |||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
117 | (12.3 | ) | (15.6 | ) | 491 | 33.9 | 33.6 | ||||||||||||||||
|
||||||||||||||||||||||||
Gross income |
1,809 | (3.1 | ) | (6.7 | ) | 7,532 | (3.4 | ) | (3.6 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(864 | ) | 10.2 | 6.6 | (3,198 | ) | 5.7 | 5.5 | ||||||||||||||||
|
||||||||||||||||||||||||
General administrative expenses |
(777 | ) | 10.1 | 6.5 | (2,882 | ) | 4.4 | 4.1 | ||||||||||||||||
|
||||||||||||||||||||||||
Personnel |
(414 | ) | 1.9 | (1.7 | ) | (1,636 | ) | 6.0 | 5.8 | |||||||||||||||
|
||||||||||||||||||||||||
Other general administrative expenses |
(363 | ) | 21.2 | 17.5 | (1,247 | ) | 2.3 | 2.1 | ||||||||||||||||
|
||||||||||||||||||||||||
Depreciation and amortisation |
(87 | ) | 11.0 | 7.4 | (316 | ) | 19.8 | 19.5 | ||||||||||||||||
|
||||||||||||||||||||||||
Net operating income |
946 | (12.7 | ) | (16.3 | ) | 4,334 | (9.2 | ) | (9.4 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
(867 | ) | 11.6 | 7.9 | (3,208 | ) | 3.4 | 3.1 | ||||||||||||||||
|
||||||||||||||||||||||||
Other income |
(8 | ) | 198.1 | 166.6 | (90 | ) | (39.1 | ) | (39.3 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Profit before taxes |
71 | (76.6 | ) | (79.6 | ) | 1,036 | (32.0 | ) | (32.1 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(17 | ) | (81.6 | ) | (85.0 | ) | (355 | ) | (31.3 | ) | (31.4 | ) | ||||||||||||
|
||||||||||||||||||||||||
Profit from continuing operations |
54 | (74.5 | ) | (77.3 | ) | 681 | (32.4 | ) | (32.5 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Consolidated profit |
54 | (74.5 | ) | (77.3 | ) | 681 | (32.4 | ) | (32.5 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
40 | (44.0 | ) | (47.5 | ) | 286 | (13.0 | ) | (13.2 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
14 | (90.2 | ) | (92.6 | ) | 395 | (41.8 | ) | (41.9 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Customer loans ** |
85,389 | 4.1 | (1.7 | ) | 85,389 | 1.4 | (1.8 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
2,885 | 9.7 | 3.6 | 2,885 | 25.5 | 21.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Available-for-sale financial assets |
16,089 | 11.6 | 5.4 | 16,089 | (16.0 | ) | (18.6 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
1,090 | (34.0 | ) | (37.7 | ) | 1,090 | 4.2 | 0.9 | ||||||||||||||||
|
||||||||||||||||||||||||
Tangible and intangible assets |
10,648 | 5.4 | (0.5 | ) | 10,648 | 16.3 | 12.6 | |||||||||||||||||
|
||||||||||||||||||||||||
Other assets |
21,289 | 12.3 | 6.0 | 21,289 | 44.4 | 39.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
137,390 | 5.9 | (0.0 | ) | 137,390 | 5.2 | 1.9 | |||||||||||||||||
|
||||||||||||||||||||||||
Customer deposits ** |
64,460 | 7.1 | 1.2 | 64,460 | 7.2 | 3.8 | ||||||||||||||||||
|
||||||||||||||||||||||||
Debt securities issued ** |
26,340 | 7.1 | 1.2 | 26,340 | 10.2 | 6.7 | ||||||||||||||||||
|
||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Central banks and credit institutions ** |
22,233 | (0.2 | ) | (5.7 | ) | 22,233 | (15.0 | ) | (17.7 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Other liabilities |
9,897 | 10.3 | 4.2 | 9,897 | 9.1 | 5.6 | ||||||||||||||||||
|
||||||||||||||||||||||||
Stockholders equity *** |
14,461 | 5.0 | (0.8 | ) | 14,461 | 27.7 | 23.7 | |||||||||||||||||
|
||||||||||||||||||||||||
Other managed and marketed customer funds |
18,827 | (4.4 | ) | (9.7 | ) | 18,827 | (3.3 | ) | (6.4 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Mutual and pension funds |
9,947 | 43.0 | 35.0 | 9,947 | 39.6 | 35.2 | ||||||||||||||||||
|
||||||||||||||||||||||||
Managed portfolios |
8,880 | (30.3 | ) | (34.2 | ) | 8,880 | (28.1 | ) | (30.4 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Managed and marketed customer funds**** |
89,200 | 4.4 | (1.4 | ) | 89,200 | 5.9 | 2.5 | |||||||||||||||||
|
||||||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
RoTE |
0.32 | (4.04 | ) | 3.11 | (3.42 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
47.7 | 5.8 | 42.5 | 3.7 | ||||||||||||||||||||
|
||||||||||||||||||||||||
NPL ratio |
2.28 | 0.04 | 2.28 | 0.15 | ||||||||||||||||||||
|
||||||||||||||||||||||||
NPL coverage |
214.4 | (1.8 | ) | 214.4 | (10.6 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Number of employees |
17,509 | (0.3 | ) | 17,509 | (3.4 | ) | ||||||||||||||||||
|
||||||||||||||||||||||||
Number of branches |
768 | 0.3 | 768 | (1.9 | ) | |||||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
(****).- | Excluding debt securities issued of Santander Consumer USA |
26 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Business information by geography |
Corporate Centre
million
Income statement | 4Q16 | 3Q16 | % | 2016 | 2015 | % | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
(189 | ) | (194 | ) | (2.6 | ) | (739 | ) | (627 | ) | 17.8 | |||||||||||||
|
||||||||||||||||||||||||
Net fee income |
(14 | ) | (7 | ) | 101.8 | (31 | ) | (13 | ) | 137.3 | ||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
(47 | ) | (97 | ) | (51.6 | ) | (243 | ) | 150 | | ||||||||||||||
|
||||||||||||||||||||||||
Other operating income |
(31 | ) | (18 | ) | 74.2 | (52 | ) | (5 | ) | 980.8 | ||||||||||||||
|
||||||||||||||||||||||||
Dividends |
2 | 1 | 45.1 | 33 | 72 | (54.8 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Income from equity-accounted method |
(9 | ) | (20 | ) | (54.6 | ) | (51 | ) | (43 | ) | 18.7 | |||||||||||||
|
||||||||||||||||||||||||
Other operating income/expenses |
(24 | ) | 1 | | (34 | ) | (34 | ) | (0.1 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Gross income |
(282 | ) | (316 | ) | (11.0 | ) | (1,066 | ) | (495 | ) | 115.3 | |||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(99 | ) | (104 | ) | (4.6 | ) | (450 | ) | (547 | ) | (17.7 | ) | ||||||||||||
|
||||||||||||||||||||||||
Net operating income |
(381 | ) | (421 | ) | (9.4 | ) | (1,516 | ) | (1,042 | ) | 45.5 | |||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
0 | 5 | (95.3 | ) | 2 | 27 | (94.2 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Other income |
44 | (59 | ) | | (75 | ) | (507 | ) | (85.3 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Underlying profit before taxes |
(337 | ) | (474 | ) | (28.9 | ) | (1,589 | ) | (1,523 | ) | 4.3 | |||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
39 | 61 | (36.4 | ) | 141 | 59 | 138.5 | |||||||||||||||||
|
||||||||||||||||||||||||
Underlying profit from continuing operations |
(299 | ) | (414 | ) | (27.8 | ) | (1,448 | ) | (1,464 | ) | (1.1 | ) | ||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | | 0 | | | |||||||||||||||||
|
||||||||||||||||||||||||
Underlying consolidated profit |
(298 | ) | (414 | ) | (28.0 | ) | (1,448 | ) | (1,464 | ) | (1.1 | ) | ||||||||||||
|
||||||||||||||||||||||||
Minority interests |
0 | (2 | ) | | (9 | ) | 30 | | ||||||||||||||||
|
||||||||||||||||||||||||
Underlying attributable profit to the Group |
(299 | ) | (412 | ) | (27.4 | ) | (1,439 | ) | (1,493 | ) | (3.6 | ) | ||||||||||||
|
||||||||||||||||||||||||
Net capital gains and provisions* |
(169 | ) | | | (417 | ) | (600 | ) | (30.5 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
(467 | ) | (412 | ) | 13.5 | (1,856 | ) | (2,093 | ) | (11.3 | ) | |||||||||||||
|
||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
1,203 | 1,332 | (9.7 | ) | 1,203 | 2,656 | (54.7 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Available-for-sale financial assets |
2,774 | 1,986 | 39.7 | 2,774 | 3,773 | (26.5 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Goodwill |
26,724 | 26,143 | 2.2 | 26,724 | 26,960 | (0.9 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Capital assigned to Group areas |
79,704 | 79,945 | (0.3 | ) | 79,704 | 77,163 | 3.3 | |||||||||||||||||
|
||||||||||||||||||||||||
Other assets |
21,750 | 25,041 | (13.1 | ) | 21,750 | 37,583 | (42.1 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
132,154 | 134,447 | (1.7 | ) | 132,154 | 148,136 | (10.8 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Customer deposits** |
858 | 1,252 | (31.5 | ) | 858 | 5,205 | (83.5 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Marketable debt securities** |
30,922 | 33,566 | (7.9 | ) | 30,922 | 37,364 | (17.2 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Other liabilities |
16,014 | 16,830 | (4.8 | ) | 16,014 | 21,052 | (23.9 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Stockholders equity *** |
84,361 | 82,800 | 1.9 | 84,361 | 84,515 | (0.2 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Other managed and marketed customer funds |
10 | | | 10 | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Mutual and pension funds |
10 | | | 10 | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Managed portfolios |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Managed and marketed customer funds |
31,790 | 34,818 | (8.7 | ) | 31,790 | 42,569 | (25.3 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Operating means |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Number of employees |
1,724 | 1,732 | (0.5 | ) | 1,724 | 2,006 | (14.1 | ) | ||||||||||||||||
|
(*).- | In 4Q16 PPI (-137 million) and restatement Santander Consumer USA (-32 million). In 2016, capital gains from the disposal of the stake in Visa Europe (227 million), restructuring costs (-475 million), PPI (-137 million) and restatement Santander Consumer USA (-32 million). In 2015, net result of the reversal of tax liabilities in Brazil (835 million), Banifs badwill in Portugal (283 million), PPI (-600 million), impairment of intangible assets (683 million) and goodwill and other assets (-435 million). |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
27 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Information by global business |
Retail Banking
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
7,493 | 2.9 | 1.9 | 29,090 | (2.6 | ) | 2.9 | |||||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
2,279 | 1.2 | 0.3 | 8,745 | 2.1 | 8.9 | ||||||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
279 | 118.9 | 105.9 | 664 | (51.2 | ) | (49.3 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
(90 | ) | | | 557 | 48.5 | 45.5 | |||||||||||||||||
|
||||||||||||||||||||||||
Gross income |
9,960 | 0.9 | (0.1 | ) | 39,055 | (2.7 | ) | 2.8 | ||||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(4,827 | ) | 4.9 | 4.0 | (18,476 | ) | (1.1 | ) | 5.0 | |||||||||||||||
|
||||||||||||||||||||||||
Net operating income |
5,133 | (2.5 | ) | (3.7 | ) | 20,580 | (4.2 | ) | 0.9 | |||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
(2,299 | ) | 0.9 | (1.1 | ) | (8,693 | ) | (6.0 | ) | (2.2 | ) | |||||||||||||
|
||||||||||||||||||||||||
Other income |
(523 | ) | 66.2 | 69.6 | (1,686 | ) | (3.7 | ) | 1.2 | |||||||||||||||
|
||||||||||||||||||||||||
Underlying profit before taxes |
2,311 | (13.6 | ) | (14.2 | ) | 10,201 | (2.7 | ) | 3.6 | |||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(585 | ) | (21.9 | ) | (22.7 | ) | (2,798 | ) | 6.6 | 12.4 | ||||||||||||||
|
||||||||||||||||||||||||
Underlying profit from continuing operations |
1,726 | (10.3 | ) | (10.9 | ) | 7,402 | (5.8 | ) | 0.6 | |||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| (100.0 | ) | (100.0 | ) | | | | ||||||||||||||||
|
||||||||||||||||||||||||
Underlying consolidated profit |
1,726 | (10.3 | ) | (10.9 | ) | 7,402 | (5.8 | ) | 0.6 | |||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
259 | (10.2 | ) | (11.5 | ) | 1,105 | (0.8 | ) | 3.6 | |||||||||||||||
|
||||||||||||||||||||||||
Underlying attributable profit to the Group |
1,467 | (10.3 | ) | (10.8 | ) | 6,297 | (6.6 | ) | 0.1 | |||||||||||||||
|
||||||||||||||||||||||||
Net capital gains and provisions** |
120 | | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
1,587 | (3.0 | ) | (3.4 | ) | 6,297 | (6.6 | ) | 0.1 | |||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | In 4Q16 was reallocated the SRF contribution to other operating income |
28 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Information by global business |
Global Corporate Banking
million
/3Q16 | /2015 | |||||||||||||||||||||||
Income statement | 4Q16 | % | % w/o FX | 2016 | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||||
Net interest income |
801 | 11.0 | 10.0 | 2,781 | (7.3 | ) | (0.5 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Net fee income |
372 | 6.1 | 5.7 | 1,465 | (1.2 | ) | 4.6 | |||||||||||||||||
|
||||||||||||||||||||||||
Gains (losses) on financial transactions |
171 | (58.4 | ) | (59.6 | ) | 1,293 | 78.6 | 96.8 | ||||||||||||||||
|
||||||||||||||||||||||||
Other operating income* |
75 | 140.6 | 141.5 | 286 | 6.8 | 5.0 | ||||||||||||||||||
|
||||||||||||||||||||||||
Gross income |
1,419 | (6.2 | ) | (7.0 | ) | 5,825 | 6.4 | 13.7 | ||||||||||||||||
|
||||||||||||||||||||||||
Operating expenses |
(478 | ) | (1.9 | ) | (2.4 | ) | (1,951 | ) | (7.7 | ) | (2.2 | ) | ||||||||||||
|
||||||||||||||||||||||||
Net operating income |
941 | (8.3 | ) | (9.2 | ) | 3,874 | 15.2 | 23.8 | ||||||||||||||||
|
||||||||||||||||||||||||
Net loan-loss provisions |
(55 | ) | (70.5 | ) | (74.9 | ) | (660 | ) | (3.1 | ) | 1.1 | |||||||||||||
|
||||||||||||||||||||||||
Other income |
(38 | ) | 539.7 | 535.9 | (77 | ) | (16.8 | ) | (15.9 | ) | ||||||||||||||
|
||||||||||||||||||||||||
Profit before taxes |
848 | 1.7 | 1.2 | 3,137 | 21.2 | 31.5 | ||||||||||||||||||
|
||||||||||||||||||||||||
Tax on profit |
(214 | ) | (12.1 | ) | (12.7 | ) | (876 | ) | 19.6 | 31.1 | ||||||||||||||
|
||||||||||||||||||||||||
Profit from continuing operations |
634 | 7.4 | 7.0 | 2,261 | 21.8 | 31.7 | ||||||||||||||||||
|
||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
|
||||||||||||||||||||||||
Consolidated profit |
634 | 7.4 | 7.0 | 2,261 | 21.8 | 31.7 | ||||||||||||||||||
|
||||||||||||||||||||||||
Minority interests |
47 | 0.2 | (0.7 | ) | 172 | 44.9 | 55.9 | |||||||||||||||||
|
||||||||||||||||||||||||
Attributable profit to the Group |
588 | 8.1 | 7.6 | 2,089 | 20.2 | 30.0 | ||||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(1) | Global Transaction Banking: includes the business of cash management, trade finance, basic financing and custody. |
(2) | Financing Solutions & Advisory: includes the units of origination and distribution of corporate loans and structured financings, bond and securitisation origination teams, corporate finance units (mergers and acquisitions, primary markets of equities, investment solutions for corporate clients via derivatives), and asset & based finance. |
(3) | Global Markets: includes the sale and distribution of fixed income and equity derivatives, interest rates and inflation; the trading and hedging of exchange rates, and short-term money markets for the Groups wholesale and retail clients; management of books associated with distribution; and brokerage of equities, and derivatives for investment and hedging solutions. |
29 |
FINANCIAL REPORT 2016 | ||||
JANUARY - DECEMBER | ||||
Glossary |
Glossary - Definitions
PROFITABILITY AND EFFICIENCY
| RoE: Return on Equity: Groups attributable profit / average of: capital + reserves + retained profit + valuation adjustments (excluding minority interests) |
| RoTE: Return on tangible equity: Groups attributable profit / average of: capital + reserves + retained profit + valuation adjustments (excluding minority interests) - goodwill - intangible assets |
| Underlying RoTE: Return on tangible equity: Groups underlying profit / average of: capital + reserves + retained profit + valuation adjustments (excluding minority interests) - goodwill - intangible assets |
| RoA: Return on assets: consolidated profit / average total assets |
| RoRWA: Return on risk-weighted assets: consolidated profit / average risk-weighted assets |
| Underlying RoRWA: Return on risk-weighted assets: underlying consolidated profit / average risk-weighted assets |
| Efficiency (with amortisations): Operating expenses / gross income. Operating expenses defined as general administrative expenses + amortisations |
CREDIT RISK
| NPL ratio: Non-performing loans to customers and non-performing contingent liabilities (excluding country-risk) / total lending. Lending defined as total loans to customers and contingent liabilities (excluding country-risk) |
| NPL coverage ratio: Provisions to cover losses due to impairment of customer loans and contingent liabilities (excluding country-risk) / total non-performing loans to customers and non-performing contingent liabilities (excluding country-risk) |
| Cost of credit: 12 month loan-loss provisions / 12 month average lending |
CAPITALISATION
| Tangible net asset value per share (euro) TNAV: Tangible stockholders equity / number of shares (excluding treasury shares). Tangible stockholders equity calculated as shareholders equity + valuation adjustments (excluding minority interests) - goodwill - intangible assets |
Notes: | 1) The averages included in the RoE, RoTE RoA and RoRWA denominators are calculated on the basis of 13 months from the previous December to the following December in the case of the year, and 4 months from September to December in the case of the fourth quarter. |
2) The risk-weighted assets included in the RoRWA denominator, are calculated according to the criteria defined in the CRR (Capital Requirements Regulation).
30 |
Key consolidated data
Variation | ||||||||||||||||||||
2016 | 2015 | Amount | % | 2014 | ||||||||||||||||
Balance sheet ( million) |
||||||||||||||||||||
Total assets |
1,339,125 | 1,340,260 | (1,135 | ) | (0.1 | ) | 1,266,296 | |||||||||||||
Net customer loans |
790,470 | 790,848 | (378 | ) | (0.0 | ) | 734,711 | |||||||||||||
Customer deposits |
691,112 | 683,142 | 7,970 | 1.2 | 647,706 | |||||||||||||||
Managed and marketed customer funds |
1,102,488 | 1,075,563 | 26,926 | 2.5 | 1,023,189 | |||||||||||||||
Total equity |
102,699 | 98,753 | 3,946 | 4.0 | 89,714 | |||||||||||||||
Total managed and marketed funds |
1,521,633 | 1,506,520 | 15,112 | 1.0 | 1,428,083 | |||||||||||||||
Income statement ( million) |
||||||||||||||||||||
Net interest income |
31,089 | 32,189 | (1,101 | ) | (3.4 | ) | 29,548 | |||||||||||||
Gross income |
43,853 | 45,272 | (1,419 | ) | (3.1 | ) | 42,612 | |||||||||||||
Net operating income |
22,766 | 23,702 | (936 | ) | (3.9 | ) | 22,574 | |||||||||||||
Underlying profit before taxes |
11,288 | 10,939 | 349 | 3.2 | 9,720 | |||||||||||||||
Underlying attributable profit to the Group |
6,621 | 6,566 | 55 | 0.8 | 5,816 | |||||||||||||||
Attributable profit to the Group |
6,204 | 5,966 | 238 | 4.0 | 5,816 | |||||||||||||||
(*).- Change in constant euro |
||||||||||||||||||||
Net interest income: +2.3%; Gross income: +2.5%; Net operating income: +1.6%; Underlying attributable profit: +10.5%; Attributable profit: +15.1% | ||||||||||||||||||||
EPS, profitability and efficiency (%) |
||||||||||||||||||||
EPS (euro) |
0.41 | 0.40 | 0.00 | 1.0 | 0.48 | |||||||||||||||
RoE |
6.99 | 6.57 | 7.05 | |||||||||||||||||
Underlying RoTE* |
11.08 | 10.99 | 10.95 | |||||||||||||||||
RoTE |
10.38 | 9.99 | 10.95 | |||||||||||||||||
RoA |
0.56 | 0.54 | 0.58 | |||||||||||||||||
Underlying RoRWA* |
1.36 | 1.30 | 1.27 | |||||||||||||||||
RoRWA |
1.29 | 1.20 | 1.27 | |||||||||||||||||
Efficiency ratio (with amortisations) |
48.1 | 47.6 | 47.0 | |||||||||||||||||
Solvency and NPL ratios (%) |
||||||||||||||||||||
CET1 fully-loaded |
10.55 | 10.05 | 9.65 | |||||||||||||||||
CET1 phase-in |
12.53 | 12.55 | 12.23 | |||||||||||||||||
NPL ratio |
3.93 | 4.36 | 5.19 | |||||||||||||||||
Coverage ratio |
73.8 | 73.1 | 67.2 | |||||||||||||||||
Market capitalisation and shares |
||||||||||||||||||||
Shares (millions) |
14,582 | 14,434 | 148 | 1.0 | 12,584 | |||||||||||||||
Share price (euros) |
4.959 | 4.558 | 0.401 | 8.8 | 6.996 | |||||||||||||||
Market capitalisation ( million) |
72,314 | 65,792 | 6,521 | 9.9 | 88,041 | |||||||||||||||
Tangible book value (euro) |
4.22 | 4.07 | 4.01 | |||||||||||||||||
Price / Tangible book value (X) |
1.17 | 1.12 | 1.75 | |||||||||||||||||
P/E ratio (X) |
12.18 | 11.30 | 14.59 | |||||||||||||||||
Other data |
||||||||||||||||||||
Number of shareholders |
3,928,950 | 3,573,277 | 355,673 | 10.0 | 3,240,395 | |||||||||||||||
Number of employees |
188,492 | 193,863 | (5,371 | ) | (2.8 | ) | 185,405 | |||||||||||||
Number of branches |
12,235 | 13,030 | (795 | ) | (6.1 | ) | 12,951 |
(*).- | Excluding non-recurring net capital gains and provisions |
Note: RoE, RoTE and CET1 2014, pro-forma taking into account the January 2015 capital increase
Note: The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on January, 24 2017, following a favourable report from the Audit Committee on January, 18 2017. The Audit Committee verified that the information for 2016 was based on the same principles and practices as those used to draw up the annual financial statements.
Income statement
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Net interest income |
31,089 | 32,189 | (1,101 | ) | (3.4 | ) | ||||||||||
Net fee income |
10,180 | 10,033 | 147 | 1.5 | ||||||||||||
Gains (losses) on financial transactions |
1,723 | 2,386 | (663 | ) | (27.8 | ) | ||||||||||
Other operating income |
862 | 665 | 197 | 29.7 | ||||||||||||
Dividends |
413 | 455 | (41 | ) | (9.1 | ) | ||||||||||
Income from equity-accounted method |
444 | 375 | 69 | 18.3 | ||||||||||||
Other operating income/expenses |
5 | (165 | ) | 170 | | |||||||||||
Gross income |
43,853 | 45,272 | (1,419 | ) | (3.1 | ) | ||||||||||
Operating expenses |
(21,088 | ) | (21,571 | ) | 483 | (2.2 | ) | |||||||||
General administrative expenses |
(18,723 | ) | (19,152 | ) | 429 | (2.2 | ) | |||||||||
Personnel |
(10,997 | ) | (11,107 | ) | 110 | (1.0 | ) | |||||||||
Other general administrative expenses |
(7,727 | ) | (8,045 | ) | 318 | (4.0 | ) | |||||||||
Depreciation and amortisation |
(2,364 | ) | (2,419 | ) | 54 | (2.3 | ) | |||||||||
Net operating income |
22,766 | 23,702 | (936 | ) | (3.9 | ) | ||||||||||
Net loan-loss provisions |
(9,518 | ) | (10,108 | ) | 590 | (5.8 | ) | |||||||||
Impairment losses on other assets |
(247 | ) | (462 | ) | 215 | (46.5 | ) | |||||||||
Other income |
(1,712 | ) | (2,192 | ) | 480 | (21.9 | ) | |||||||||
Underlying profit before taxes |
11,288 | 10,939 | 349 | 3.2 | ||||||||||||
Tax on profit |
(3,396 | ) | (3,120 | ) | (276 | ) | 8.9 | |||||||||
Underlying profit from continuing operations |
7,892 | 7,819 | 73 | 0.9 | ||||||||||||
Net profit from discontinued operations |
0 | | 0 | | ||||||||||||
Underlying consolidated profit |
7,893 | 7,819 | 73 | 0.9 | ||||||||||||
Minority interests |
1,272 | 1,253 | 18 | 1.5 | ||||||||||||
Underlying attributable profit to the Group |
6,621 | 6,566 | 55 | 0.8 | ||||||||||||
Net capital gains and provisions* |
(417 | ) | (600 | ) | 183 | (30.5 | ) | |||||||||
Attributable profit to the Group |
6,204 | 5,966 | 238 | 4.0 | ||||||||||||
Underlying EPS (euros) |
0.44 | 0.45 | (0.01 | ) | (2.1 | ) | ||||||||||
Underlying diluted EPS (euros) |
0.43 | 0.44 | (0.01 | ) | (2.3 | ) | ||||||||||
EPS (euros) |
0.41 | 0.40 | 0.00 | 1.0 | ||||||||||||
Diluted EPS (euros) |
0.41 | 0.40 | 0.00 | 0.9 | ||||||||||||
Pro memoria: |
||||||||||||||||
Average total assets |
1,337,661 | 1,345,657 | (7,996 | ) | (0.6 | ) | ||||||||||
Average stockholders equity |
88,744 | 90,798 | (2,054 | ) | (2.3 | ) |
(*).- | In 2016, capital gains from the disposal of the stake in Visa Europe (227 million), restructuring costs (-475 million), PPI (-137 million) and restatement of Santander Consumer USA (-32 million). In 2015, net result of the reversal of tax liabilities in Brazil (835 million), Banifs badwill in Portugal (283 million), PPI (-600 million), impairment of intangible assets (-683 million) and goodwill and other assets (-435 million). |
Quarterly income statement
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Net interest income |
8,038 | 8,281 | 7,983 | 7,888 | 7,624 | 7,570 | 7,798 | 8,096 | ||||||||||||||||||||||||
Net fee income |
2,524 | 2,586 | 2,474 | 2,448 | 2,397 | 2,549 | 2,597 | 2,637 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
695 | 372 | 634 | 684 | 504 | 366 | 440 | 412 | ||||||||||||||||||||||||
Other operating income |
186 | 379 | 225 | (126 | ) | 204 | 445 | 245 | (32 | ) | ||||||||||||||||||||||
Dividends |
33 | 239 | 75 | 107 | 44 | 209 | 37 | 124 | ||||||||||||||||||||||||
Income from equity-accounted method |
99 | 101 | 93 | 82 | 83 | 112 | 119 | 130 | ||||||||||||||||||||||||
Other operating income/expenses |
53 | 39 | 57 | (315 | ) | 78 | 124 | 90 | (286 | ) | ||||||||||||||||||||||
Gross income |
11,444 | 11,618 | 11,316 | 10,894 | 10,730 | 10,929 | 11,080 | 11,113 | ||||||||||||||||||||||||
Operating expenses |
(5,377 | ) | (5,429 | ) | (5,342 | ) | (5,422 | ) | (5,158 | ) | (5,227 | ) | (5,250 | ) | (5,453 | ) | ||||||||||||||||
General administrative expenses |
(4,785 | ) | (4,826 | ) | (4,731 | ) | (4,810 | ) | (4,572 | ) | (4,632 | ) | (4,692 | ) | (4,828 | ) | ||||||||||||||||
Personnel |
(2,755 | ) | (2,836 | ) | (2,717 | ) | (2,799 | ) | (2,683 | ) | (2,712 | ) | (2,726 | ) | (2,876 | ) | ||||||||||||||||
Other general administrative expenses |
(2,030 | ) | (1,989 | ) | (2,015 | ) | (2,011 | ) | (1,889 | ) | (1,920 | ) | (1,966 | ) | (1,952 | ) | ||||||||||||||||
Depreciation and amortisation |
(592 | ) | (603 | ) | (611 | ) | (612 | ) | (586 | ) | (595 | ) | (558 | ) | (626 | ) | ||||||||||||||||
Net operating income |
6,067 | 6,189 | 5,974 | 5,472 | 5,572 | 5,703 | 5,831 | 5,660 | ||||||||||||||||||||||||
Net loan-loss provisions |
(2,563 | ) | (2,508 | ) | (2,479 | ) | (2,558 | ) | (2,408 | ) | (2,205 | ) | (2,499 | ) | (2,406 | ) | ||||||||||||||||
Impairment losses on other assets |
(60 | ) | (78 | ) | (110 | ) | (215 | ) | (44 | ) | (29 | ) | (16 | ) | (159 | ) | ||||||||||||||||
Other income |
(454 | ) | (605 | ) | (606 | ) | (526 | ) | (389 | ) | (515 | ) | (376 | ) | (432 | ) | ||||||||||||||||
Underlying profit before taxes |
2,990 | 2,998 | 2,778 | 2,173 | 2,732 | 2,954 | 2,940 | 2,663 | ||||||||||||||||||||||||
Tax on profit |
(922 | ) | (939 | ) | (787 | ) | (471 | ) | (810 | ) | (970 | ) | (904 | ) | (712 | ) | ||||||||||||||||
Underlying profit from continuing operations |
2,067 | 2,059 | 1,991 | 1,702 | 1,922 | 1,984 | 2,036 | 1,951 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | 0 | (0 | ) | 0 | ||||||||||||||||||||||
Underlying consolidated profit |
2,067 | 2,059 | 1,991 | 1,702 | 1,922 | 1,984 | 2,036 | 1,951 | ||||||||||||||||||||||||
Minority interests |
350 | 350 | 311 | 242 | 288 | 338 | 341 | 305 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
1,717 | 1,709 | 1,680 | 1,460 | 1,633 | 1,646 | 1,695 | 1,646 | ||||||||||||||||||||||||
Net capital gains and provisions* |
| 835 | | (1,435 | ) | | (368 | ) | | (49 | ) | |||||||||||||||||||||
Attributable profit to the Group |
1,717 | 2,544 | 1,680 | 25 | 1,633 | 1,278 | 1,695 | 1,598 | ||||||||||||||||||||||||
Underlying EPS (euros) |
0.12 | 0.12 | 0.11 | 0.10 | 0.11 | 0.11 | 0.11 | 0.11 | ||||||||||||||||||||||||
Underlying diluted EPS (euros) |
0.12 | 0.12 | 0.11 | 0.10 | 0.11 | 0.11 | 0.11 | 0.11 | ||||||||||||||||||||||||
EPS (euros) |
0.12 | 0.18 | 0.11 | (0.01 | ) | 0.11 | 0.08 | 0.11 | 0.10 | |||||||||||||||||||||||
Diluted EPS (euros) |
0.12 | 0.17 | 0.11 | (0.01 | ) | 0.11 | 0.08 | 0.11 | 0.10 |
(*).- Including
| In 4Q16, PPI UK (-137 million), restatement of Santander Consumer USA (-32 million) and the SRF contribution (120 million), recorded in 2Q16, was reallocated to other operating income/expenses. |
| In 2Q16, capital gains from the disposal of the stake in Visa Europe (227 million), restructuring costs (-475 million) and contribution to the Single Resolution Fund (-120 million). |
| In 4Q15, Banifs badwill in Portugal (283 million), PPI (-600 million), impairment of intangible assets (-683 million) and goodwill and other assets (-435 million). |
| In 2Q15, net result of the reversal of tax liabilities in Brazil (835 million). |
Income statement
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Net interest income |
31,089 | 30,400 | 689 | 2.3 | ||||||||||||
Net fee income |
10,180 | 9,417 | 762 | 8.1 | ||||||||||||
Gains (losses) on financial transactions |
1,723 | 2,267 | (544 | ) | (24.0 | ) | ||||||||||
Other operating income |
862 | 683 | 179 | 26.1 | ||||||||||||
Dividends |
413 | 448 | (35 | ) | (7.7 | ) | ||||||||||
Income from equity-accounted method |
444 | 352 | 92 | 26.0 | ||||||||||||
Other operating income/expenses |
5 | (117 | ) | 121 | | |||||||||||
Gross income |
43,853 | 42,768 | 1,085 | 2.5 | ||||||||||||
Operating expenses |
(21,088 | ) | (20,368 | ) | (720 | ) | 3.5 | |||||||||
General administrative expenses |
(18,723 | ) | (18,055 | ) | (668 | ) | 3.7 | |||||||||
Personnel |
(10,997 | ) | (10,526 | ) | (471 | ) | 4.5 | |||||||||
Other general administrative expenses |
(7,727 | ) | (7,529 | ) | (197 | ) | 2.6 | |||||||||
Depreciation and amortisation |
(2,364 | ) | (2,313 | ) | (51 | ) | 2.2 | |||||||||
Net operating income |
22,766 | 22,400 | 366 | 1.6 | ||||||||||||
Net loan-loss provisions |
(9,518 | ) | (9,722 | ) | 205 | (2.1 | ) | |||||||||
Impairment losses on other assets |
(247 | ) | (454 | ) | 207 | (45.6 | ) | |||||||||
Other income |
(1,712 | ) | (2,114 | ) | 402 | (19.0 | ) | |||||||||
Underlying profit before taxes |
11,288 | 10,109 | 1,179 | 11.7 | ||||||||||||
Tax on profit |
(3,396 | ) | (2,919 | ) | (477 | ) | 16.4 | |||||||||
Underlying profit from continuing operations |
7,892 | 7,190 | 702 | 9.8 | ||||||||||||
Net profit from discontinued operations |
0 | | 0 | | ||||||||||||
Underlying consolidated profit |
7,893 | 7,190 | 702 | 9.8 | ||||||||||||
Minority interests |
1,272 | 1,198 | 74 | 6.2 | ||||||||||||
Underlying attributable profit to the Group |
6,621 | 5,992 | 629 | 10.5 | ||||||||||||
Net capital gains and provisions* |
(417 | ) | (600 | ) | 183 | (30.5 | ) | |||||||||
Attributable profit to the Group |
6,204 | 5,392 | 812 | 15.1 |
(*).- | In 2016, capital gains from the disposal of the stake in Visa Europe (227 million), restructuring costs (-475 million), PPI (-137 million) and restatement of Santander Consumer USA (-32 million). In 2015, net result of the reversal of tax liabilities in Brazil (835 million), Banifs badwill in Portugal (283 million), PPI (-600 million), impairment of intangible assets (-683 million) and goodwill and other assets (-435 million). |
Quarterly income statement
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Net interest income |
7,340 | 7,600 | 7,704 | 7,756 | 7,765 | 7,625 | 7,740 | 7,959 | ||||||||||||||||||||||||
Net fee income |
2,289 | 2,362 | 2,369 | 2,397 | 2,445 | 2,571 | 2,572 | 2,592 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
660 | 334 | 614 | 659 | 500 | 370 | 443 | 409 | ||||||||||||||||||||||||
Other operating income |
190 | 377 | 226 | (110 | ) | 205 | 447 | 245 | (36 | ) | ||||||||||||||||||||||
Dividends |
33 | 233 | 73 | 108 | 44 | 209 | 36 | 124 | ||||||||||||||||||||||||
Income from equity-accounted method |
86 | 89 | 89 | 88 | 85 | 114 | 118 | 128 | ||||||||||||||||||||||||
Other operating income/expenses |
71 | 55 | 63 | (306 | ) | 76 | 124 | 91 | (287 | ) | ||||||||||||||||||||||
Gross income |
10,479 | 10,674 | 10,914 | 10,702 | 10,915 | 11,013 | 11,001 | 10,924 | ||||||||||||||||||||||||
Operating expenses |
(4,939 | ) | (5,007 | ) | (5,132 | ) | (5,290 | ) | (5,220 | ) | (5,251 | ) | (5,228 | ) | (5,389 | ) | ||||||||||||||||
General administrative expenses |
(4,385 | ) | (4,441 | ) | (4,538 | ) | (4,692 | ) | (4,628 | ) | (4,654 | ) | (4,672 | ) | (4,769 | ) | ||||||||||||||||
Personnel |
(2,543 | ) | (2,627 | ) | (2,616 | ) | (2,740 | ) | (2,716 | ) | (2,727 | ) | (2,714 | ) | (2,840 | ) | ||||||||||||||||
Other general administrative expenses |
(1,842 | ) | (1,814 | ) | (1,921 | ) | (1,952 | ) | (1,912 | ) | (1,927 | ) | (1,958 | ) | (1,929 | ) | ||||||||||||||||
Depreciation and amortisation |
(554 | ) | (566 | ) | (594 | ) | (598 | ) | (592 | ) | (597 | ) | (556 | ) | (620 | ) | ||||||||||||||||
Net operating income |
5,540 | 5,667 | 5,781 | 5,412 | 5,695 | 5,762 | 5,773 | 5,535 | ||||||||||||||||||||||||
Net loan-loss provisions |
(2,370 | ) | (2,338 | ) | (2,445 | ) | (2,569 | ) | (2,489 | ) | (2,243 | ) | (2,464 | ) | (2,322 | ) | ||||||||||||||||
Impairment losses on other assets |
(59 | ) | (76 | ) | (105 | ) | (215 | ) | (45 | ) | (29 | ) | (15 | ) | (158 | ) | ||||||||||||||||
Other income |
(416 | ) | (567 | ) | (596 | ) | (536 | ) | (406 | ) | (519 | ) | (364 | ) | (423 | ) | ||||||||||||||||
Underlying profit before taxes |
2,695 | 2,685 | 2,636 | 2,093 | 2,756 | 2,971 | 2,930 | 2,631 | ||||||||||||||||||||||||
Tax on profit |
(841 | ) | (859 | ) | (761 | ) | (458 | ) | (814 | ) | (977 | ) | (902 | ) | (703 | ) | ||||||||||||||||
Underlying profit from continuing operations |
1,854 | 1,827 | 1,875 | 1,635 | 1,942 | 1,994 | 2,028 | 1,928 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | 0 | (0 | ) | 0 | ||||||||||||||||||||||
Underlying consolidated profit |
1,854 | 1,827 | 1,875 | 1,635 | 1,942 | 1,994 | 2,028 | 1,929 | ||||||||||||||||||||||||
Minority interests |
329 | 325 | 304 | 240 | 293 | 342 | 338 | 298 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
1,525 | 1,502 | 1,571 | 1,394 | 1,649 | 1,652 | 1,690 | 1,630 | ||||||||||||||||||||||||
Net capital gains and provisions* |
| 835 | | (1,435 | ) | | (368 | ) | | (49 | ) | |||||||||||||||||||||
Attributable profit to the Group |
1,525 | 2,337 | 1,571 | (41 | ) | 1,649 | 1,284 | 1,690 | 1,582 |
(*).- Including
| In 4Q16, PPI UK (-137 million), restatement of Santander Consumer USA (-32 million) and the SRF contribution (120 million), recorded in 2Q16, was reallocated to other operating income/expenses. |
| In 2Q16, capital gains from the disposal of the stake in Visa Europe (227 million), restructuring costs (-475 million) and contribution to the Single Resolution Fund (-120 million). |
| In 4Q15, Banifs badwill in Portugal (283 million), PPI (-600 million), impairment of intangible assets (-683 million) and goodwill and other assets (-435 million). |
| In 2Q15, net result of the reversal of tax liabilities in Brazil (835 million). |
Exchange rates: 1 euro / currency parity
Average | Period-end | |||||||||||||||
2016 | 2015 | 31.12.16 | 31.12.15 | |||||||||||||
US$ |
1.106 | 1.109 | 1.054 | 1.089 | ||||||||||||
Pound sterling |
0.817 | 0.725 | 0.856 | 0.734 | ||||||||||||
Brazilian real |
3.831 | 3.645 | 3.431 | 4.312 | ||||||||||||
Mexican peso |
20.637 | 17.568 | 21.772 | 18.915 | ||||||||||||
Chilean peso |
747.500 | 724.014 | 707.612 | 773.772 | ||||||||||||
Argentine peso |
16.316 | 10.207 | 16.705 | 14.140 | ||||||||||||
Polish zloty |
4.362 | 4.182 | 4.410 | 4.264 |
Net fee income
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Fees from services |
6,261 | 6,040 | 220 | 3.6 | ||||||||||||
Mutual & pension funds |
757 | 862 | (105 | ) | (12.2 | ) | ||||||||||
Securities and custody |
913 | 905 | 9 | 1.0 | ||||||||||||
Insurance |
2,249 | 2,225 | 23 | 1.0 | ||||||||||||
Net fee income |
10,180 | 10,033 | 147 | 1.5 |
Operating expenses
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Personnel expenses |
10,997 | 11,107 | (110 | ) | (1.0 | ) | ||||||||||
General expenses |
7,727 | 8,045 | (318 | ) | (4.0 | ) | ||||||||||
Information technology |
1,094 | 1,039 | 55 | 5.3 | ||||||||||||
Communications |
499 | 587 | (88 | ) | (15.0 | ) | ||||||||||
Advertising |
691 | 705 | (14 | ) | (2.0 | ) | ||||||||||
Buildings and premises |
1,708 | 1,786 | (78 | ) | (4.4 | ) | ||||||||||
Printed and office material |
146 | 157 | (11 | ) | (6.8 | ) | ||||||||||
Taxes (other than profit tax) |
484 | 529 | (45 | ) | (8.5 | ) | ||||||||||
Other expenses |
3,105 | 3,243 | (138 | ) | (4.3 | ) | ||||||||||
Personnel and general expenses |
18,723 | 19,152 | (429 | ) | (2.2 | ) | ||||||||||
Depreciation and amortisation |
2,364 | 2,419 | (54 | ) | (2.3 | ) | ||||||||||
Total operating expenses |
21,088 | 21,571 | (483 | ) | (2.2 | ) |
Net loan-loss provisions
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Non performing loans |
11,097 | 11,484 | (387 | ) | (3.4 | ) | ||||||||||
Country-risk |
3 | (0 | ) | 3 | | |||||||||||
Recovery of written-off assets |
(1,582 | ) | (1,375 | ) | (207 | ) | 15.1 | |||||||||
Total |
9,518 | 10,108 | (590 | ) | (5.8 | ) |
Balance sheet
million
Variation | ||||||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | 31.12.14 | ||||||||||||||||
Assets |
||||||||||||||||||||
Cash, cash balances at central banks and other demand deposits |
76,454 | 77,751 | (1,297 | ) | (1.7 | ) | 69,853 | |||||||||||||
Financial assets held for trading |
148,187 | 146,346 | 1,841 | 1.3 | 148,094 | |||||||||||||||
Debt securities |
48,922 | 43,964 | 4,958 | 11.3 | 54,374 | |||||||||||||||
Equity instruments |
14,497 | 18,225 | (3,728 | ) | (20.5 | ) | 12,920 | |||||||||||||
Customer loans |
9,504 | 6,081 | 3,423 | 56.3 | 2,921 | |||||||||||||||
Loans and advances to central banks and credit institutions |
3,221 | 1,352 | 1,869 | 138.2 | 1,020 | |||||||||||||||
Derivatives |
72,043 | 76,724 | (4,681 | ) | (6.1 | ) | 76,858 | |||||||||||||
Financial assets designated at fair value |
31,609 | 45,043 | (13,434 | ) | (29.8 | ) | 42,673 | |||||||||||||
Customer loans |
17,596 | 14,293 | 3,303 | 23.1 | 8,971 | |||||||||||||||
Loans and advances to central banks and credit institutions |
10,069 | 26,403 | (16,334 | ) | (61.9 | ) | 28,592 | |||||||||||||
Other (debt securities an equity instruments) |
3,944 | 4,347 | (403 | ) | (9.3 | ) | 5,111 | |||||||||||||
Financial assets available-for-sale |
116,774 | 122,036 | (5,262 | ) | (4.3 | ) | 115,251 | |||||||||||||
Debt securities |
111,287 | 117,187 | (5,900 | ) | (5.0 | ) | 110,249 | |||||||||||||
Equity instruments |
5,487 | 4,849 | 638 | 13.2 | 5,001 | |||||||||||||||
Loans and receivables |
840,004 | 836,156 | 3,848 | 0.5 | 782,005 | |||||||||||||||
Debt securities |
13,237 | 10,907 | 2,330 | 21.4 | 7,510 | |||||||||||||||
Customer loans |
763,370 | 770,474 | (7,104 | ) | (0.9 | ) | 722,819 | |||||||||||||
Loans and advances to central banks and credit institutions |
63,397 | 54,775 | 8,622 | 15.7 | 51,676 | |||||||||||||||
Investments held-to-maturity |
14,468 | 4,355 | 10,113 | 232.2 | | |||||||||||||||
Investments in subsidiaries, joint ventures and associates |
4,836 | 3,251 | 1,585 | 48.8 | 3,471 | |||||||||||||||
Tangible assets |
23,286 | 25,320 | (2,034 | ) | (8.0 | ) | 23,256 | |||||||||||||
Intangible assets |
29,421 | 29,430 | (9 | ) | (0.0 | ) | 30,401 | |||||||||||||
o/w: goodwill |
26,724 | 26,960 | (236 | ) | (0.9 | ) | 27,548 | |||||||||||||
Other assets |
54,086 | 50,572 | 3,514 | 6.9 | 51,293 | |||||||||||||||
Total assets |
1,339,125 | 1,340,260 | (1,135 | ) | (0.1 | ) | 1,266,296 | |||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||
Financial liabilities held for trading |
108,765 | 105,218 | 3,547 | 3.4 | 109,792 | |||||||||||||||
Customer deposits |
9,996 | 9,187 | 809 | 8.8 | 5,544 | |||||||||||||||
Debt securities issued |
| | | | | |||||||||||||||
Deposits by central banks and credit institutions |
1,395 | 2,255 | (860 | ) | (38.1 | ) | 7,572 | |||||||||||||
Derivatives |
74,369 | 76,414 | (2,045 | ) | (2.7 | ) | 79,048 | |||||||||||||
Other |
23,005 | 17,362 | 5,643 | 32.5 | 17,628 | |||||||||||||||
Financial liabilities designated at fair value |
40,263 | 54,768 | (14,505 | ) | (26.5 | ) | 62,318 | |||||||||||||
Customer deposits |
23,345 | 26,357 | (3,012 | ) | (11.4 | ) | 33,127 | |||||||||||||
Debt securities issued |
2,791 | 3,373 | (582 | ) | (17.3 | ) | 3,830 | |||||||||||||
Deposits by central banks and credit institutions |
14,127 | 25,037 | (10,910 | ) | (43.6 | ) | 25,360 | |||||||||||||
Other |
| 1 | (1 | ) | (100.0 | ) | | |||||||||||||
Financial liabilities at amortised cost |
1,044,240 | 1,039,343 | 4,897 | 0.5 | 961,053 | |||||||||||||||
Customer deposits |
657,770 | 647,598 | 10,172 | 1.6 | 609,034 | |||||||||||||||
Debt securities issued |
226,078 | 222,787 | 3,291 | 1.5 | 209,865 | |||||||||||||||
Deposits by central banks and credit institutions |
133,876 | 148,081 | (14,205 | ) | (9.6 | ) | 122,685 | |||||||||||||
Other |
26,516 | 20,877 | 5,639 | 27.0 | 19,468 | |||||||||||||||
Liabilities under insurance contracts |
652 | 627 | 25 | 4.0 | 713 | |||||||||||||||
Provisions |
14,459 | 14,494 | (35 | ) | (0.2 | ) | 15,376 | |||||||||||||
Other liabilities |
28,047 | 27,057 | 990 | 3.7 | 27,331 | |||||||||||||||
Total liabilities |
1,236,426 | 1,241,507 | (5,081 | ) | (0.4 | ) | 1,176,581 | |||||||||||||
Shareholders equity |
105,977 | 102,402 | 3,575 | 3.5 | 91,664 | |||||||||||||||
Capital stock |
7,291 | 7,217 | 74 | 1.0 | 6,292 | |||||||||||||||
Reserves |
94,149 | 90,765 | 3,384 | 3.7 | 80,026 | |||||||||||||||
Attributable profit to the Group |
6,204 | 5,966 | 238 | 4.0 | 5,816 | |||||||||||||||
Less: dividends |
(1,667 | ) | (1,546 | ) | (121 | ) | 7.8 | (471 | ) | |||||||||||
Other accumulated results |
(15,039 | ) | (14,362 | ) | (677 | ) | 4.7 | (10,858 | ) | |||||||||||
Minority interests |
11,761 | 10,713 | 1,048 | 9.8 | 8,909 | |||||||||||||||
Total equity |
102,699 | 98,753 | 3,946 | 4.0 | 89,714 | |||||||||||||||
Total liabilities and equity |
1,339,125 | 1,340,260 | (1,135 | ) | (0.1 | ) | 1,266,296 |
NOTE: On November 19, 2015 Circular 5 of October 28 of the National Securities Market Commission was published. This modified Circular 1 of January 30, 2008, on the regular information of issuers with securities traded on regulated markets in their half-yearly financial reports, intermediate management declarations and, where appropriate, quarterly financial reports. This Circular modified the structure and presentation of certain items of financial statements, without such changes being significant. The information drawn up for 2015 and 2014 has been restated under these criteria so that comparisons can be made.
Balance sheet
million
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Assets |
||||||||||||||||||||||||||||||||
Cash, cash balances at central banks and other demand deposits |
69,187 | 68,967 | 69,713 | 77,751 | 67,545 | 65,368 | 63,717 | 76,454 | ||||||||||||||||||||||||
Financial assets held for trading |
167,767 | 150,221 | 148,984 | 146,346 | 151,550 | 157,497 | 152,814 | 148,187 | ||||||||||||||||||||||||
Debt securities |
53,564 | 51,152 | 43,882 | 43,964 | 50,060 | 45,077 | 41,233 | 48,922 | ||||||||||||||||||||||||
Equity instruments |
15,412 | 18,272 | 15,257 | 18,225 | 14,584 | 14,237 | 14,764 | 14,497 | ||||||||||||||||||||||||
Customer loans |
5,726 | 5,789 | 8,235 | 6,081 | 6,866 | 8,747 | 9,390 | 9,504 | ||||||||||||||||||||||||
Loans and advances to central banks and credit institutions |
3,760 | 2,451 | 1,185 | 1,352 | 3,397 | 2,161 | 3,671 | 3,221 | ||||||||||||||||||||||||
Derivatives |
89,305 | 72,557 | 80,425 | 76,724 | 76,643 | 87,275 | 83,756 | 72,043 | ||||||||||||||||||||||||
Financial assets designated at fair value |
48,892 | 37,245 | 52,110 | 45,043 | 48,771 | 42,846 | 45,158 | 31,609 | ||||||||||||||||||||||||
Customer loans |
10,201 | 11,307 | 12,320 | 14,293 | 13,884 | 13,928 | 15,433 | 17,596 | ||||||||||||||||||||||||
Loans and advances to central banks and credit institutions |
33,496 | 21,086 | 35,306 | 26,403 | 30,714 | 24,810 | 25,645 | 10,069 | ||||||||||||||||||||||||
Other (debt securities an equity instruments) |
5,195 | 4,852 | 4,484 | 4,347 | 4,173 | 4,108 | 4,080 | 3,944 | ||||||||||||||||||||||||
Financial assets available-for-sale |
124,536 | 129,035 | 117,835 | 122,036 | 118,298 | 116,385 | 113,947 | 116,774 | ||||||||||||||||||||||||
Debt securities |
118,974 | 123,988 | 112,965 | 117,187 | 113,656 | 111,672 | 109,241 | 111,287 | ||||||||||||||||||||||||
Equity instruments |
5,562 | 5,047 | 4,870 | 4,849 | 4,642 | 4,713 | 4,706 | 5,487 | ||||||||||||||||||||||||
Loans and receivables |
847,383 | 844,907 | 818,712 | 836,156 | 824,174 | 842,878 | 828,539 | 840,004 | ||||||||||||||||||||||||
Debt securities |
7,250 | 6,846 | 9,788 | 10,907 | 12,487 | 13,672 | 13,396 | 13,237 | ||||||||||||||||||||||||
Customer loans |
778,038 | 782,137 | 756,465 | 770,474 | 752,702 | 760,781 | 748,467 | 763,370 | ||||||||||||||||||||||||
Loans and advances to central banks and credit institutions |
62,096 | 55,924 | 52,460 | 54,775 | 58,985 | 68,425 | 66,676 | 63,397 | ||||||||||||||||||||||||
Investments held-to-maturity |
| | 4,405 | 4,355 | 4,566 | 4,820 | 12,276 | 14,468 | ||||||||||||||||||||||||
Investments in subsidiaries, joint ventures and associates |
3,564 | 3,559 | 3,278 | 3,251 | 3,350 | 3,411 | 3,481 | 4,836 | ||||||||||||||||||||||||
Tangible assets |
24,199 | 24,054 | 24,188 | 25,320 | 25,465 | 26,314 | 25,979 | 23,286 | ||||||||||||||||||||||||
Intangible assets |
31,706 | 31,652 | 29,854 | 29,430 | 28,693 | 29,146 | 28,748 | 29,421 | ||||||||||||||||||||||||
o/w: goodwill |
28,667 | 28,594 | 26,777 | 26,960 | 26,209 | 26,541 | 26,148 | 26,724 | ||||||||||||||||||||||||
Other assets |
52,455 | 49,736 | 51,349 | 50,572 | 51,788 | 54,241 | 54,879 | 54,086 | ||||||||||||||||||||||||
Total assets |
1,369,689 | 1,339,376 | 1,320,427 | 1,340,260 | 1,324,200 | 1,342,906 | 1,329,538 | 1,339,125 | ||||||||||||||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||||||||||||||
Financial liabilities held for trading |
125,507 | 107,888 | 112,461 | 105,218 | 108,567 | 118,582 | 116,249 | 108,765 | ||||||||||||||||||||||||
Customer deposits |
6,794 | 7,635 | 9,693 | 9,187 | 9,570 | 8,755 | 5,943 | 9,996 | ||||||||||||||||||||||||
Debt securities issued |
| | | | | | | | ||||||||||||||||||||||||
Deposits by central banks and credit institutions |
6,227 | 6,226 | 3,798 | 2,255 | 976 | 960 | 2,393 | 1,395 | ||||||||||||||||||||||||
Derivatives |
92,439 | 73,750 | 80,572 | 76,414 | 78,608 | 87,254 | 85,407 | 74,369 | ||||||||||||||||||||||||
Other |
20,046 | 20,277 | 18,397 | 17,362 | 19,413 | 21,613 | 22,506 | 23,005 | ||||||||||||||||||||||||
Financial liabilities designated at fair value |
64,078 | 55,364 | 58,601 | 54,768 | 63,404 | 48,548 | 47,149 | 40,263 | ||||||||||||||||||||||||
Customer deposits |
40,190 | 31,756 | 27,094 | 26,357 | 28,484 | 25,425 | 24,465 | 23,345 | ||||||||||||||||||||||||
Debt securities issued |
3,958 | 4,024 | 3,352 | 3,373 | 3,445 | 2,995 | 2,965 | 2,791 | ||||||||||||||||||||||||
Deposits by central banks and credit institutions |
19,929 | 19,583 | 28,154 | 25,037 | 31,474 | 20,127 | 19,718 | 14,127 | ||||||||||||||||||||||||
Other |
| 1 | 1 | 1 | 1 | 1 | 1 | | ||||||||||||||||||||||||
Financial liabilities at amortised cost |
1,031,385 | 1,029,054 | 1,009,566 | 1,039,343 | 1,012,407 | 1,031,650 | 1,021,138 | 1,044,240 | ||||||||||||||||||||||||
Customer deposits |
640,424 | 648,526 | 632,467 | 647,598 | 632,573 | 637,723 | 637,031 | 657,770 | ||||||||||||||||||||||||
Debt securities issued |
223,779 | 216,244 | 213,486 | 222,787 | 218,143 | 227,991 | 225,709 | 226,078 | ||||||||||||||||||||||||
Deposits by central banks and credit institutions |
142,408 | 138,891 | 141,623 | 148,081 | 138,323 | 138,366 | 134,590 | 133,876 | ||||||||||||||||||||||||
Other |
24,775 | 25,393 | 21,990 | 20,877 | 23,368 | 27,570 | 23,808 | 26,516 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
670 | 648 | 644 | 627 | 656 | 644 | 665 | 652 | ||||||||||||||||||||||||
Provisions |
15,452 | 15,470 | 13,775 | 14,494 | 14,292 | 15,174 | 14,883 | 14,459 | ||||||||||||||||||||||||
Other liabilities |
30,492 | 29,000 | 26,693 | 27,057 | 26,093 | 27,962 | 28,332 | 28,047 | ||||||||||||||||||||||||
Total liabilities |
1,267,584 | 1,237,424 | 1,221,740 | 1,241,507 | 1,225,419 | 1,242,560 | 1,228,416 | 1,236,426 | ||||||||||||||||||||||||
Shareholders equity |
99,987 | 101,904 | 103,307 | 102,402 | 103,264 | 103,637 | 105,221 | 105,977 | ||||||||||||||||||||||||
Capital stock |
7,030 | 7,158 | 7,158 | 7,217 | 7,217 | 7,217 | 7,217 | 7,291 | ||||||||||||||||||||||||
Reserves |
91,240 | 91,201 | 90,924 | 90,765 | 94,414 | 94,303 | 94,192 | 94,149 | ||||||||||||||||||||||||
Attributable profit to the Group |
1,717 | 4,261 | 5,941 | 5,966 | 1,633 | 2,911 | 4,606 | 6,204 | ||||||||||||||||||||||||
Less: dividends |
| (716 | ) | (716 | ) | (1,546 | ) | | (794 | ) | (794 | ) | (1,667 | ) | ||||||||||||||||||
Other accumulated results |
(8,072 | ) | (10,407 | ) | (14,987 | ) | (14,362 | ) | (15,949 | ) | (15,027 | ) | (16,326 | ) | (15,039 | ) | ||||||||||||||||
Minority interests |
10,190 | 10,455 | 10,367 | 10,713 | 11,466 | 11,736 | 12,227 | 11,761 | ||||||||||||||||||||||||
Total equity |
102,105 | 101,952 | 98,687 | 98,753 | 98,781 | 100,346 | 101,122 | 102,699 | ||||||||||||||||||||||||
Total liabilities and equity |
1,369,689 | 1,339,376 | 1,320,427 | 1,340,260 | 1,324,200 | 1,342,906 | 1,329,538 | 1,339,125 |
NOTE: On November 19, 2015 Circular 5 of October 28 of the National Securities Market Commission was published. This modified Circular 1 of January 30, 2008, on the regular information of issuers with securities traded on regulated markets in their half-yearly financial reports, intermediate management declarations and, where appropriate, quarterly financial reports. This Circular modified the structure and presentation of certain items of financial statements, without such changes being significant. The information drawn up for 2015 has been restated under these criteria so that comparisons can be made.
Customer loans
million
Variation | ||||||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | 31.12.14 | ||||||||||||||||
Spanish Public sector |
14,127 | 13,993 | 133 | 1.0 | 17,465 | |||||||||||||||
Other residents |
147,246 | 153,863 | (6,617 | ) | (4.3 | ) | 154,905 | |||||||||||||
Commercial bills |
9,567 | 9,037 | 531 | 5.9 | 7,293 | |||||||||||||||
Secured loans |
87,509 | 92,478 | (4,969 | ) | (5.4 | ) | 96,426 | |||||||||||||
Other loans |
50,170 | 52,348 | (2,178 | ) | (4.2 | ) | 51,187 | |||||||||||||
Non-resident sector |
653,490 | 649,509 | 3,981 | 0.6 | 589,557 | |||||||||||||||
Secured loans |
387,546 | 409,136 | (21,590 | ) | (5.3 | ) | 369,266 | |||||||||||||
Other loans |
265,944 | 240,373 | 25,571 | 10.6 | 220,291 | |||||||||||||||
Gross customer loans |
814,863 | 817,366 | (2,503 | ) | (0.3 | ) | 761,928 | |||||||||||||
Loan-loss allowances |
24,393 | 26,517 | (2,125 | ) | (8.0 | ) | 27,217 | |||||||||||||
Net customer loans |
790,470 | 790,848 | (378 | ) | (0.0 | ) | 734,711 | |||||||||||||
Pro memoria: Doubtful loans |
32,573 | 36,133 | (3,560 | ) | (9.9 | ) | 40,424 | |||||||||||||
Public sector |
101 | 145 | (44 | ) | (30.3 | ) | 167 | |||||||||||||
Other residents |
12,666 | 16,301 | (3,635 | ) | (22.3 | ) | 19,951 | |||||||||||||
Non-resident sector |
19,806 | 19,686 | 120 | 0.6 | 20,306 |
Customer loans
million
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Spanish Public sector |
17,392 | 16,034 | 15,207 | 13,993 | 14,624 | 16,556 | 15,126 | 14,127 | ||||||||||||||||||||||||
Other residents |
155,846 | 155,774 | 152,196 | 153,863 | 151,697 | 150,854 | 148,108 | 147,246 | ||||||||||||||||||||||||
Commercial bills |
8,188 | 8,471 | 8,228 | 9,037 | 8,034 | 8,587 | 8,401 | 9,567 | ||||||||||||||||||||||||
Secured loans |
96,271 | 93,731 | 93,404 | 92,478 | 90,803 | 89,542 | 89,024 | 87,509 | ||||||||||||||||||||||||
Other loans |
51,387 | 53,571 | 50,564 | 52,348 | 52,859 | 52,725 | 50,684 | 50,170 | ||||||||||||||||||||||||
Non-resident sector |
648,820 | 654,899 | 635,840 | 649,509 | 633,286 | 641,759 | 634,657 | 653,490 | ||||||||||||||||||||||||
Secured loans |
403,085 | 410,797 | 398,110 | 409,136 | 391,505 | 379,530 | 382,243 | 387,546 | ||||||||||||||||||||||||
Other loans |
245,736 | 244,102 | 237,730 | 240,373 | 241,781 | 262,229 | 252,414 | 265,944 | ||||||||||||||||||||||||
Gross customer loans |
822,059 | 826,707 | 803,243 | 817,366 | 799,607 | 809,170 | 797,892 | 814,863 | ||||||||||||||||||||||||
Loan-loss allowances |
28,094 | 27,474 | 26,224 | 26,517 | 26,155 | 25,713 | 24,602 | 24,393 | ||||||||||||||||||||||||
Net customer loans |
793,965 | 799,233 | 777,020 | 790,848 | 773,452 | 783,457 | 773,290 | 790,470 | ||||||||||||||||||||||||
Pro memoria: Doubtful loans |
40,711 | 39,154 | 36,864 | 36,133 | 35,281 | 35,204 | 33,592 | 32,573 | ||||||||||||||||||||||||
Public sector |
169 | 173 | 190 | 145 | 107 | 109 | 119 | 101 | ||||||||||||||||||||||||
Other residents |
19,327 | 18,167 | 17,130 | 16,301 | 15,608 | 14,580 | 13,545 | 12,666 | ||||||||||||||||||||||||
Non-resident sector |
21,215 | 20,814 | 19,544 | 19,686 | 19,566 | 20,515 | 19,928 | 19,806 |
Credit risk management *
million
Variation | ||||||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | 31.12.14 | ||||||||||||||||
Non-performing loans |
33,643 | 37,094 | (3,450 | ) | (9.3 | ) | 41,709 | |||||||||||||
NPL ratio (%) |
3.93 | 4.36 | (0.43 p. | ) | 5.19 | |||||||||||||||
Loan-loss allowances |
24,835 | 27,121 | (2,286 | ) | (8.4 | ) | 28,046 | |||||||||||||
Specific |
15,466 | 17,707 | (2,241 | ) | (12.7 | ) | 21,784 | |||||||||||||
Generic |
9,369 | 9,414 | (45 | ) | (0.5 | ) | 6,262 | |||||||||||||
Coverage ratio (%) |
73.8 | 73.1 | 0.7 p. | 67.2 | ||||||||||||||||
Cost of credit (%) ** |
1.18 | 1.25 | (0.07 p. | ) | 1.43 |
(*).- | Excluding country-risk |
(**).- | 12 months net loan-loss provisions / average lending |
Note: NPL ratio: Non-performing loans / computable assets
Credit risk management *
million
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Non-performing loans |
41,919 | 40,273 | 37,856 | 37,094 | 36,148 | 36,291 | 34,646 | 33,643 | ||||||||||||||||||||||||
NPL ratio (%) |
4.85 | 4.64 | 4.50 | 4.36 | 4.33 | 4.29 | 4.15 | 3.93 | ||||||||||||||||||||||||
Loan-loss allowances |
28,894 | 28,233 | 26,918 | 27,121 | 26,756 | 26,317 | 25,171 | 24,835 | ||||||||||||||||||||||||
Specific |
20,427 | 19,444 | 18,416 | 17,707 | 17,817 | 17,667 | 16,724 | 15,466 | ||||||||||||||||||||||||
Generic |
8,467 | 8,790 | 8,502 | 9,414 | 8,940 | 8,650 | 8,447 | 9,369 | ||||||||||||||||||||||||
Coverage ratio (%) |
68.9 | 70.1 | 71.1 | 73.1 | 74.0 | 72.5 | 72.7 | 73.8 | ||||||||||||||||||||||||
Cost of credit (%) ** |
1.38 | 1.32 | 1.26 | 1.25 | 1.22 | 1.19 | 1.19 | 1.18 |
(*).- | Excluding country-risk |
(**).- | 12 months net loan-loss provisions / average lending |
Note: NPL ratio: Non-performing loans / computable assets
Non-performing loans by quarter
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Balance at beginning of the period |
41,709 | 41,919 | 40,273 | 37,856 | 37,094 | 36,148 | 36,291 | 34,646 | ||||||||||||||||||||||||
Net entries |
2,017 | 1,315 | 2,132 | 2,242 | 1,668 | 2,221 | 1,763 | 1,710 | ||||||||||||||||||||||||
Increase in scope of consolidation |
54 | 1 | | 50 | 13 | 664 | 21 | 36 | ||||||||||||||||||||||||
Exchange rate differences |
853 | (36 | ) | (1,849 | ) | 968 | 72 | 869 | (44 | ) | 315 | |||||||||||||||||||||
Write-offs |
(2,715 | ) | (2,925 | ) | (2,699 | ) | (4,022 | ) | (2,699 | ) | (3,612 | ) | (3,385 | ) | (3,063 | ) | ||||||||||||||||
Balance at period-end |
41,919 | 40,273 | 37,856 | 37,094 | 36,148 | 36,291 | 34,646 | 33,643 |
Managed and marketed customer funds
million
Variation | ||||||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | 31.12.14 | ||||||||||||||||
Resident public sector |
8,699 | 11,737 | (3,038 | ) | (25.9 | ) | 9,349 | |||||||||||||
Other residents |
160,026 | 157,611 | 2,415 | 1.5 | 163,340 | |||||||||||||||
Demand deposits |
119,425 | 108,410 | 11,016 | 10.2 | 88,312 | |||||||||||||||
Time deposits |
39,506 | 47,297 | (7,791 | ) | (16.5 | ) | 67,495 | |||||||||||||
Other |
1,094 | 1,904 | (809 | ) | (42.5 | ) | 7,532 | |||||||||||||
Non-resident sector |
522,387 | 513,795 | 8,592 | 1.7 | 475,017 | |||||||||||||||
Demand deposits |
328,736 | 313,175 | 15,561 | 5.0 | 273,889 | |||||||||||||||
Time deposits |
134,528 | 146,317 | (11,789 | ) | (8.1 | ) | 151,113 | |||||||||||||
Other |
59,123 | 54,303 | 4,820 | 8.9 | 50,015 | |||||||||||||||
Customer deposits |
691,112 | 683,142 | 7,970 | 1.2 | 647,706 | |||||||||||||||
Debt securities issued |
228,869 | 226,160 | 2,709 | 1.2 | 213,696 | |||||||||||||||
On-balance-sheet customer funds |
919,981 | 909,302 | 10,679 | 1.2 | 861,402 | |||||||||||||||
o/w: subordinated debt |
19,897 | 21,151 | (1,254 | ) | (5.9 | ) | 16,884 | |||||||||||||
Mutual funds |
147,416 | 129,077 | 18,340 | 14.2 | 124,708 | |||||||||||||||
Pension funds |
11,298 | 11,376 | (78 | ) | (0.7 | ) | 11,481 | |||||||||||||
Managed portfolios |
23,793 | 25,808 | (2,015 | ) | (7.8 | ) | 25,599 | |||||||||||||
Other managed and marketed customer funds |
182,508 | 166,260 | 16,247 | 9.8 | 161,788 | |||||||||||||||
Managed and marketed customer funds |
1,102,488 | 1,075,563 | 26,926 | 2.5 | 1,023,189 |
Managed and marketed customer funds
million
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Resident public sector |
12,706 | 8,526 | 8,886 | 11,737 | 8,248 | 8,342 | 9,169 | 8,699 | ||||||||||||||||||||||||
Other residents |
163,702 | 164,045 | 164,067 | 157,611 | 156,886 | 158,608 | 159,926 | 160,026 | ||||||||||||||||||||||||
Demand deposits |
94,580 | 102,770 | 105,730 | 108,410 | 109,269 | 111,492 | 114,298 | 119,425 | ||||||||||||||||||||||||
Time deposits |
65,118 | 58,925 | 56,134 | 47,297 | 45,908 | 44,712 | 44,052 | 39,506 | ||||||||||||||||||||||||
Other |
4,005 | 2,350 | 2,203 | 1,904 | 1,709 | 2,403 | 1,577 | 1,094 | ||||||||||||||||||||||||
Non-resident sector |
511,000 | 515,346 | 496,302 | 513,795 | 505,492 | 504,953 | 498,344 | 522,387 | ||||||||||||||||||||||||
Demand deposits |
299,008 | 309,849 | 302,251 | 313,175 | 305,319 | 310,074 | 311,098 | 328,736 | ||||||||||||||||||||||||
Time deposits |
156,089 | 149,958 | 139,295 | 146,317 | 141,170 | 135,992 | 133,058 | 134,528 | ||||||||||||||||||||||||
Other |
55,902 | 55,539 | 54,755 | 54,303 | 59,002 | 58,887 | 54,189 | 59,123 | ||||||||||||||||||||||||
Customer deposits |
687,408 | 687,918 | 669,255 | 683,142 | 670,626 | 671,903 | 667,439 | 691,112 | ||||||||||||||||||||||||
Debt securities issued |
227,737 | 220,268 | 216,838 | 226,160 | 221,588 | 230,986 | 228,674 | 228,869 | ||||||||||||||||||||||||
On-balance-sheet customer funds |
915,145 | 908,186 | 886,093 | 909,302 | 892,214 | 902,889 | 896,113 | 919,981 | ||||||||||||||||||||||||
o/w: subordinated debt |
19,471 | 19,833 | 19,600 | 21,151 | 20,779 | 22,717 | 19,726 | 19,897 | ||||||||||||||||||||||||
Mutual funds |
135,254 | 135,582 | 122,365 | 129,077 | 129,899 | 137,428 | 141,053 | 147,416 | ||||||||||||||||||||||||
Pension funds |
11,960 | 11,503 | 11,220 | 11,376 | 11,103 | 10,979 | 11,034 | 11,298 | ||||||||||||||||||||||||
Managed portfolios |
28,541 | 27,675 | 25,828 | 25,808 | 24,748 | 26,073 | 26,962 | 23,793 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
175,755 | 174,760 | 159,414 | 166,260 | 165,750 | 174,480 | 179,049 | 182,508 | ||||||||||||||||||||||||
Managed and marketed customer funds |
1,090,900 | 1,082,946 | 1,045,507 | 1,075,563 | 1,057,964 | 1,077,369 | 1,075,162 | 1,102,488 |
Eligible capital (phase-in)
million
Variation | ||||||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | 31.12.14 | ||||||||||||||||
CET1 |
73,709 | 73,478 | 231 | 0.3 | 71,598 | |||||||||||||||
Basic capital |
73,709 | 73,478 | 231 | 0.3 | 71,598 | |||||||||||||||
Eligible capital |
86,337 | 84,346 | 1,991 | 2.4 | 77,854 | |||||||||||||||
Risk-weighted assets |
588,089 | 585,609 | 2,480 | 0.4 | 585,243 | |||||||||||||||
CET1 capital ratio |
12.53 | 12.55 | (0.02 | ) | 12.23 | |||||||||||||||
T1 capital ratio |
12.53 | 12.55 | (0.02 | ) | 12.23 | |||||||||||||||
Total capital ratio |
14.68 | 14.40 | 0.28 | 13.30 |
Eligible capital (fully loaded) *
million
Variation | ||||||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | 31.12.14 | ||||||||||||||||
Capital stock and reserves |
101,437 | 98,193 | 3,244 | 3.3 | 93,748 | |||||||||||||||
Attributable profit |
6,204 | 5,966 | 238 | 4.0 | 5,816 | |||||||||||||||
Dividends |
(2,469 | ) | (2,268 | ) | (201 | ) | 8.8 | (1,014 | ) | |||||||||||
Other retained earnings |
(16,116 | ) | (15,448 | ) | (668 | ) | 4.3 | (11,468 | ) | |||||||||||
Minority interests |
6,784 | 6,148 | 636 | 10.3 | 4,131 | |||||||||||||||
Goodwill and intangible assets |
(28,405 | ) | (28,254 | ) | (151 | ) | 0.5 | (29,164 | ) | |||||||||||
Treasury stock and other deductions |
(5,368 | ) | (5,633 | ) | 265 | (4.7 | ) | (5,767 | ) | |||||||||||
Core CET1 |
62,068 | 58,705 | 3,363 | 5.7 | 56,282 | |||||||||||||||
Preferred shares and other eligible T1 |
5,767 | 5,504 | 262 | 4.8 | 4,728 | |||||||||||||||
Tier 1 |
67,834 | 64,209 | 3,625 | 5.6 | 61,010 | |||||||||||||||
Generic funds and eligible T2 instruments |
13,749 | 11,996 | 1,753 | 14.6 | 7,561 | |||||||||||||||
Eligible capital |
81,584 | 76,205 | 5,378 | 7.1 | 68,570 | |||||||||||||||
Risk-weighted assets |
588,089 | 583,893 | 4,196 | 0.7 | 583,366 | |||||||||||||||
CET1 capital ratio |
10.55 | 10.05 | 0.50 | 9.65 | ||||||||||||||||
T1 capital ratio |
11.53 | 11.00 | 0.53 | 10.46 | ||||||||||||||||
Total capital ratio |
13.87 | 13.05 | 0.82 | 11.75 |
(*).- | In 2014, pro-forma data taking into account the January 2015 capital increase |
Key data by principal segments
Net operating income | Attributable profit to the Group | |||||||||||||||||||||||||||||||
2016 | 2015 | Var (%) | Var (%) w/o FX |
2016 | 2015 | Var (%) | Var (%) w/o FX |
|||||||||||||||||||||||||
Income statement (million) |
||||||||||||||||||||||||||||||||
Continental Europe |
6,025 | 6,093 | (1.1 | ) | (0.3 | ) | 2,599 | 2,218 | 17.2 | 18.5 | ||||||||||||||||||||||
o/w: Spain |
2,311 | 2,646 | (12.7 | ) | (12.7 | ) | 1,022 | 977 | 4.6 | 4.6 | ||||||||||||||||||||||
Santander Consumer Finance |
2,357 | 2,192 | 7.6 | 8.6 | 1,093 | 938 | 16.5 | 17.9 | ||||||||||||||||||||||||
Poland |
735 | 683 | 7.7 | 12.3 | 272 | 300 | (9.5 | ) | (5.6 | ) | ||||||||||||||||||||||
Portugal |
620 | 522 | 18.9 | 18.9 | 399 | 300 | 33.0 | 33.0 | ||||||||||||||||||||||||
United Kingdom |
2,850 | 3,025 | (5.8 | ) | 6.1 | 1,681 | 1,971 | (14.7 | ) | (4.0 | ) | |||||||||||||||||||||
Latin America |
11,073 | 10,851 | 2.0 | 11.6 | 3,386 | 3,193 | 6.1 | 18.6 | ||||||||||||||||||||||||
o/w: Brazil |
6,845 | 6,689 | 2.3 | 7.6 | 1,786 | 1,631 | 9.5 | 15.0 | ||||||||||||||||||||||||
Mexico |
1,928 | 1,947 | (1.0 | ) | 16.3 | 629 | 629 | 0.1 | 17.5 | |||||||||||||||||||||||
Chile |
1,435 | 1,332 | 7.7 | 11.2 | 513 | 455 | 12.7 | 16.4 | ||||||||||||||||||||||||
USA |
4,334 | 4,774 | (9.2 | ) | (9.4 | ) | 395 | 678 | (41.8 | ) | (41.9 | ) | ||||||||||||||||||||
Operating areas |
24,282 | 24,744 | (1.9 | ) | 3.6 | 8,060 | 8,059 | 0.0 | 7.8 | |||||||||||||||||||||||
Corporate Centre* |
(1,516 | ) | (1,042 | ) | 45.5 | 45.5 | (1,856 | ) | (2,093 | ) | (11.3 | ) | (11.3 | ) | ||||||||||||||||||
Total Group |
22,766 | 23,702 | (3.9 | ) | 1.6 | 6,204 | 5,966 | 4.0 | 15.1 | |||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||
(*).- Including net capital gains and provisions. Without them, attributable profit 2016: -1.439 million; attributable profit 2015: -1.493 million |
| |||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||
Gross loans w/o repos | Customer deposits w/o repos + mutual funds |
|||||||||||||||||||||||||||||||
31.12.16 | 31.12.15 | Var (%) | Var (%) w/o FX |
31.12.16 | 31.12.15 | Var (%) | Var (%) w/o FX |
|||||||||||||||||||||||||
Activity (million) |
||||||||||||||||||||||||||||||||
Continental Europe |
302,564 | 298,720 | 1.3 | 1.3 | 322,606 | 312,482 | 3.2 | 3.4 | ||||||||||||||||||||||||
o/w: Spain |
150,960 | 157,162 | (3.9 | ) | (3.9 | ) | 224,798 | 219,263 | 2.5 | 2.5 | ||||||||||||||||||||||
Santander Consumer Finance |
87,742 | 76,561 | 14.6 | 13.9 | 35,052 | 32,597 | 7.5 | 7.0 | ||||||||||||||||||||||||
Poland |
20,697 | 19,805 | 4.5 | 8.1 | 25,898 | 24,421 | 6.0 | 9.7 | ||||||||||||||||||||||||
Portugal |
29,030 | 30,564 | (5.0 | ) | (5.0 | ) | 31,438 | 30,684 | 2.5 | 2.5 | ||||||||||||||||||||||
United Kingdom |
242,510 | 277,718 | (12.7 | ) | 1.9 | 210,611 | 231,960 | (9.2 | ) | 5.9 | ||||||||||||||||||||||
Latin America |
159,134 | 137,331 | 15.9 | 4.5 | 187,516 | 158,322 | 18.4 | 7.3 | ||||||||||||||||||||||||
o/w: Brazil |
80,306 | 63,636 | 26.2 | 0.4 | 99,771 | 76,751 | 30.0 | 3.4 | ||||||||||||||||||||||||
Mexico |
28,017 | 29,739 | (5.8 | ) | 8.4 | 36,438 | 37,499 | (2.8 | ) | 11.8 | ||||||||||||||||||||||
Chile |
38,800 | 33,309 | 16.5 | 6.5 | 34,559 | 29,680 | 16.4 | 6.5 | ||||||||||||||||||||||||
USA |
89,638 | 88,412 | 1.4 | (1.8 | ) | 74,166 | 66,870 | 10.9 | 7.4 | |||||||||||||||||||||||
Operating areas |
793,847 | 802,181 | (1.0 | ) | 1.7 | 794,899 | 769,634 | 3.3 | 5.3 | |||||||||||||||||||||||
Total Group |
798,312 | 805,395 | (0.9 | ) | 1.9 | 795,767 | 774,839 | 2.7 | 4.7 |
Key data by principal segments
RoTE* | Efficiency ratio | |||||||||||||||
2016 | 2015 | 2016 | 2015 | |||||||||||||
Profitability and efficiency (%) |
||||||||||||||||
Continental Europe |
8.07 | 7.27 | 52.9 | 52.5 | ||||||||||||
o/w: Spain |
7.74 | 8.15 | 58.8 | 56.5 | ||||||||||||
Santander Consumer Finance |
14.86 | 12.63 | 44.7 | 44.7 | ||||||||||||
Poland |
11.64 | 12.89 | 44.1 | 46.5 | ||||||||||||
Portugal |
13.03 | 12.53 | 48.7 | 48.7 | ||||||||||||
United Kingdom |
10.59 | 11.83 | 51.0 | 52.6 | ||||||||||||
Latin America |
15.56 | 15.20 | 41.0 | 42.1 | ||||||||||||
o/w: Brazil |
13.84 | 14.09 | 39.5 | 40.0 | ||||||||||||
Mexico |
15.45 | 13.19 | 39.8 | 41.3 | ||||||||||||
Chile |
17.17 | 15.51 | 40.7 | 43.0 | ||||||||||||
USA |
3.11 | 6.54 | 42.5 | 38.8 | ||||||||||||
Operating areas |
9.75 | 10.27 | 45.9 | 45.9 | ||||||||||||
Total Group |
11.08 | 10.99 | 48.1 | 47.6 |
(*).- | Not including net capital gains and provisions |
NPL ratio | Coverage ratio | Cost of credit | ||||||||||||||||||||||
31.12.16 | 31.12.15 | 31.12.16 | 31.12.15 | 31.12.16 | 31.12.15 | |||||||||||||||||||
Credit quality (%) |
||||||||||||||||||||||||
Continental Europe |
5.92 | 7.27 | 60.0 | 64.2 | 0.44 | 0.68 | ||||||||||||||||||
o/w: Spain |
5.41 | 6.53 | 48.3 | 48.1 | 0.37 | 0.62 | ||||||||||||||||||
Santander Consumer Finance |
2.68 | 3.42 | 109.1 | 109.1 | 0.47 | 0.77 | ||||||||||||||||||
Poland |
5.42 | 6.30 | 61.0 | 64.0 | 0.70 | 0.87 | ||||||||||||||||||
Portugal |
8.81 | 7.46 | 63.7 | 99.0 | 0.18 | 0.29 | ||||||||||||||||||
United Kingdom |
1.41 | 1.52 | 32.9 | 38.2 | 0.02 | 0.03 | ||||||||||||||||||
Latin America |
4.81 | 4.96 | 87.3 | 79.0 | 3.37 | 3.36 | ||||||||||||||||||
o/w: Brazil |
5.90 | 5.98 | 93.1 | 83.7 | 4.89 | 4.50 | ||||||||||||||||||
Mexico |
2.76 | 3.38 | 103.8 | 90.6 | 2.86 | 2.91 | ||||||||||||||||||
Chile |
5.05 | 5.62 | 59.1 | 53.9 | 1.43 | 1.65 | ||||||||||||||||||
USA |
2.28 | 2.13 | 214.4 | 225.0 | 3.68 | 3.66 | ||||||||||||||||||
Operating areas |
3.95 | 4.39 | 73.5 | 72.6 | 1.19 | 1.26 | ||||||||||||||||||
Total Group |
3.93 | 4.36 | 73.8 | 73.1 | 1.18 | 1.25 |
Employees | Branches | |||||||||||||||
31.12.16 | 31.12.15 | 31.12.16 | 31.12.15 | |||||||||||||
Operating means |
||||||||||||||||
Continental Europe |
57,259 | 58,049 | 4,805 | 5,548 | ||||||||||||
o/w: Spain |
23,017 | 24,216 | 2,911 | 3,467 | ||||||||||||
Santander Consumer Finance |
14,928 | 14,533 | 567 | 588 | ||||||||||||
Poland |
12,001 | 11,474 | 658 | 723 | ||||||||||||
Portugal |
6,306 | 6,568 | 657 | 752 | ||||||||||||
United Kingdom |
25,688 | 25,866 | 844 | 858 | ||||||||||||
Latin America |
86,312 | 89,819 | 5,818 | 5,841 | ||||||||||||
o/w: Brazil |
46,728 | 49,520 | 3,431 | 3,443 | ||||||||||||
Mexico |
17,608 | 17,847 | 1,389 | 1,377 | ||||||||||||
Chile |
11,999 | 12,454 | 435 | 472 | ||||||||||||
USA |
17,509 | 18,123 | 768 | 783 | ||||||||||||
Operating areas |
186,768 | 191,857 | 12,235 | 13,030 | ||||||||||||
Corporate Centre |
1,724 | 2,006 | ||||||||||||||
Total Group |
188,492 | 193,863 | 12,235 | 13,030 |
Operating areas
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
31,828 | 32,817 | (989 | ) | (3.0 | ) | ||||||||||
Net fee income |
10,211 | 10,046 | 165 | 1.6 | ||||||||||||
Gains (losses) on financial transactions |
1,965 | 2,235 | (270 | ) | (12.1 | ) | ||||||||||
Other operating income * |
914 | 669 | 245 | 36.6 | ||||||||||||
Gross income |
44,919 | 45,767 | (848 | ) | (1.9 | ) | ||||||||||
Operating expenses |
(20,637 | ) | (21,024 | ) | 386 | (1.8 | ) | |||||||||
General administrative expenses |
(18,887 | ) | (19,274 | ) | 386 | (2.0 | ) | |||||||||
Personnel |
(10,197 | ) | (10,313 | ) | 117 | (1.1 | ) | |||||||||
Other general administrative expenses |
(8,691 | ) | (8,961 | ) | 270 | (3.0 | ) | |||||||||
Depreciation and amortisation |
(1,750 | ) | (1,750 | ) | (0 | ) | 0.0 | |||||||||
Net operating income |
24,282 | 24,744 | (462 | ) | (1.9 | ) | ||||||||||
Net loan-loss provisions |
(9,519 | ) | (10,135 | ) | 616 | (6.1 | ) | |||||||||
Other income |
(1,885 | ) | (2,147 | ) | 262 | (12.2 | ) | |||||||||
Underlying profit before taxes |
12,877 | 12,462 | 415 | 3.3 | ||||||||||||
Tax on profit |
(3,537 | ) | (3,179 | ) | (358 | ) | 11.3 | |||||||||
Underlying profit from continuing operations |
9,340 | 9,283 | 57 | 0.6 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Underlying consolidated profit |
9,340 | 9,283 | 57 | 0.6 | ||||||||||||
Minority interests |
1,280 | 1,224 | 56 | 4.6 | ||||||||||||
Underlying attributable profit to the Group |
8,060 | 8,059 | 1 | 0.0 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
8,060 | 8,059 | 1 | 0.0 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
786,040 | 787,254 | (1,214 | ) | (0.2 | ) | ||||||||||
Financial assets held for trading (w/o loans) |
134,259 | 136,258 | (1,999 | ) | (1.5 | ) | ||||||||||
Financial assets available-for-sale |
114,000 | 118,263 | (4,263 | ) | (3.6 | ) | ||||||||||
Central banks and credit institutions ** |
123,092 | 126,763 | (3,671 | ) | (2.9 | ) | ||||||||||
Tangible and intangible assets |
25,241 | 27,501 | (2,260 | ) | (8.2 | ) | ||||||||||
Other assets |
150,619 | 124,230 | 26,389 | 21.2 | ||||||||||||
Total assets/liabilities & shareholders equity |
1,333,252 | 1,320,269 | 12,982 | 1.0 | ||||||||||||
Customer deposits ** |
690,254 | 677,937 | 12,316 | 1.8 | ||||||||||||
Debt securities issued ** |
197,947 | 188,796 | 9,151 | 4.8 | ||||||||||||
Liabilities under insurance contracts |
652 | 627 | 25 | 4.0 | ||||||||||||
Central banks and credit institutions ** |
195,193 | 224,860 | (29,668 | ) | (13.2 | ) | ||||||||||
Other liabilities |
162,924 | 147,359 | 15,564 | 10.6 | ||||||||||||
Stockholders equity *** |
86,282 | 80,690 | 5,592 | 6.9 | ||||||||||||
Other managed and marketed customer funds |
182,497 | 166,260 | 16,237 | 9.8 | ||||||||||||
Mutual funds |
147,406 | 129,077 | 18,329 | 14.2 | ||||||||||||
Pension funds |
11,298 | 11,376 | (78 | ) | (0.7 | ) | ||||||||||
Managed portfolios |
23,793 | 25,808 | (2,015 | ) | (7.8 | ) | ||||||||||
Managed and marketed customer funds |
1,070,698 | 1,032,994 | 37,705 | 3.7 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Ratios (%) and other data |
||||||||||||||||
RoTE |
9.75 | 10.27 | (0.52 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
45.9 | 45.9 | 0.01 p. | |||||||||||||
NPL ratio |
3.95 | 4.39 | (0.44 p. | ) | ||||||||||||
Coverage ratio |
73.5 | 72.6 | 0.90 p. | |||||||||||||
Number of employees |
186,768 | 191,857 | (5,089 | ) | (2.7 | ) | ||||||||||
Number of branches |
12,235 | 13,030 | (795 | ) | (6.1 | ) |
Operating areas
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
8,259 | 8,413 | 8,121 | 8,025 | 7,792 | 7,757 | 7,993 | 8,286 | ||||||||||||||||||||||||
Net fee income |
2,526 | 2,592 | 2,474 | 2,454 | 2,402 | 2,554 | 2,604 | 2,651 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
684 | 440 | 544 | 568 | 537 | 432 | 537 | 459 | ||||||||||||||||||||||||
Other operating income * |
205 | 351 | 233 | (120 | ) | 223 | 430 | 263 | (1 | ) | ||||||||||||||||||||||
Gross income |
11,674 | 11,795 | 11,372 | 10,926 | 10,953 | 11,174 | 11,397 | 11,395 | ||||||||||||||||||||||||
Operating expenses |
(5,235 | ) | (5,279 | ) | (5,200 | ) | (5,310 | ) | (5,032 | ) | (5,106 | ) | (5,145 | ) | (5,354 | ) | ||||||||||||||||
General administrative expenses |
(4,809 | ) | (4,825 | ) | (4,772 | ) | (4,869 | ) | (4,620 | ) | (4,672 | ) | (4,710 | ) | (4,886 | ) | ||||||||||||||||
Personnel |
(2,561 | ) | (2,638 | ) | (2,524 | ) | (2,591 | ) | (2,480 | ) | (2,525 | ) | (2,549 | ) | (2,642 | ) | ||||||||||||||||
Other general administrative expenses |
(2,248 | ) | (2,187 | ) | (2,247 | ) | (2,278 | ) | (2,139 | ) | (2,147 | ) | (2,161 | ) | (2,244 | ) | ||||||||||||||||
Depreciation and amortisation |
(426 | ) | (454 | ) | (428 | ) | (441 | ) | (412 | ) | (434 | ) | (435 | ) | (468 | ) | ||||||||||||||||
Net operating income |
6,438 | 6,517 | 6,172 | 5,616 | 5,922 | 6,068 | 6,251 | 6,041 | ||||||||||||||||||||||||
Net loan-loss provisions |
(2,562 | ) | (2,510 | ) | (2,478 | ) | (2,585 | ) | (2,409 | ) | (2,201 | ) | (2,504 | ) | (2,406 | ) | ||||||||||||||||
Other income |
(417 | ) | (551 | ) | (568 | ) | (612 | ) | (428 | ) | (489 | ) | (333 | ) | (635 | ) | ||||||||||||||||
Underlying profit before taxes |
3,460 | 3,456 | 3,126 | 2,420 | 3,085 | 3,378 | 3,415 | 3,000 | ||||||||||||||||||||||||
Tax on profit |
(927 | ) | (907 | ) | (743 | ) | (601 | ) | (846 | ) | (975 | ) | (965 | ) | (751 | ) | ||||||||||||||||
Underlying profit from continuing operations |
2,533 | 2,548 | 2,383 | 1,819 | 2,239 | 2,402 | 2,450 | 2,249 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | 0 | (0 | ) | | ||||||||||||||||||||||
Underlying consolidated profit |
2,533 | 2,548 | 2,383 | 1,819 | 2,239 | 2,402 | 2,450 | 2,249 | ||||||||||||||||||||||||
Minority interests |
324 | 351 | 309 | 240 | 295 | 338 | 343 | 304 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
2,209 | 2,198 | 2,075 | 1,579 | 1,944 | 2,064 | 2,107 | 1,945 | ||||||||||||||||||||||||
Net capital gains and provisions ** |
| | | | | (120 | ) | | 120 | |||||||||||||||||||||||
Attributable profit to the Group |
2,209 | 2,198 | 2,075 | 1,579 | 1,944 | 1,944 | 2,107 | 2,065 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses (**).- Single Resolution Fund net of tax. In 2Q16 contribution to the SRF and in 4Q16 reallocation to other operating income
|
|
|||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans *** |
788,337 | 793,222 | 773,108 | 787,254 | 769,988 | 778,760 | 768,799 | 786,040 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
153,975 | 138,480 | 136,755 | 136,258 | 139,670 | 144,597 | 138,421 | 134,259 | ||||||||||||||||||||||||
Financial assets available-for-sale |
121,160 | 125,314 | 114,250 | 118,263 | 114,643 | 113,221 | 111,961 | 114,000 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
130,152 | 114,400 | 135,217 | 126,763 | 136,738 | 138,392 | 140,719 | 123,092 | ||||||||||||||||||||||||
Tangible and intangible assets |
26,426 | 26,288 | 26,216 | 27,501 | 27,370 | 28,313 | 27,998 | 25,241 | ||||||||||||||||||||||||
Other assets |
116,413 | 105,355 | 117,179 | 124,230 | 128,344 | 128,755 | 135,131 | 150,619 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
1,336,462 | 1,303,060 | 1,302,725 | 1,320,269 | 1,316,754 | 1,332,039 | 1,323,029 | 1,333,252 | ||||||||||||||||||||||||
Customer deposits *** |
684,808 | 685,723 | 667,240 | 677,937 | 668,997 | 670,842 | 666,187 | 690,254 | ||||||||||||||||||||||||
Debt securities issued *** |
195,519 | 191,207 | 184,059 | 188,796 | 189,130 | 195,693 | 195,108 | 197,947 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
670 | 648 | 644 | 627 | 656 | 644 | 665 | 652 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
201,917 | 191,211 | 217,595 | 224,860 | 214,626 | 206,268 | 204,606 | 195,193 | ||||||||||||||||||||||||
Other liabilities |
174,028 | 153,987 | 153,095 | 147,359 | 156,599 | 172,523 | 170,423 | 162,924 | ||||||||||||||||||||||||
Stockholders equity **** |
79,520 | 80,284 | 80,093 | 80,690 | 86,745 | 86,069 | 86,041 | 86,282 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
175,755 | 174,760 | 159,414 | 166,260 | 165,750 | 174,480 | 179,049 | 182,497 | ||||||||||||||||||||||||
Mutual funds |
135,254 | 135,582 | 122,365 | 129,077 | 129,899 | 137,428 | 141,053 | 147,406 | ||||||||||||||||||||||||
Pension funds |
11,960 | 11,503 | 11,220 | 11,376 | 11,103 | 10,979 | 11,034 | 11,298 | ||||||||||||||||||||||||
Managed portfolios |
28,541 | 27,675 | 25,828 | 25,808 | 24,748 | 26,073 | 26,962 | 23,793 | ||||||||||||||||||||||||
Managed and marketed customer funds |
1,056,082 | 1,051,689 | 1,010,712 | 1,032,994 | 1,023,877 | 1,041,015 | 1,040,344 | 1,070,698 | ||||||||||||||||||||||||
(***).- Including all on-balance sheet balances for this item (****).- Capital + reserves + profit + other accumulated results
|
|
|||||||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
4.87 | 4.68 | 4.52 | 4.39 | 4.36 | 4.32 | 4.19 | 3.95 | ||||||||||||||||||||||||
Coverage ratio |
68.3 | 69.4 | 70.5 | 72.6 | 73.3 | 72.0 | 72.8 | 73.5 | ||||||||||||||||||||||||
Cost of credit |
1.38 | 1.33 | 1.27 | 1.26 | 1.24 | 1.20 | 1.20 | 1.19 |
Operating areas
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
31,828 | 31,027 | 801 | 2.6 | ||||||||||||
Net fee income |
10,211 | 9,431 | 781 | 8.3 | ||||||||||||
Gains (losses) on financial transactions |
1,965 | 2,117 | (151 | ) | (7.1 | ) | ||||||||||
Other operating income * |
914 | 682 | 233 | 34.1 | ||||||||||||
Gross income |
44,919 | 43,256 | 1,663 | 3.8 | ||||||||||||
Operating expenses |
(20,637 | ) | (19,821 | ) | (817 | ) | 4.1 | |||||||||
General administrative expenses |
(18,887 | ) | (18,177 | ) | (710 | ) | 3.9 | |||||||||
Personnel |
(10,197 | ) | (9,732 | ) | (464 | ) | 4.8 | |||||||||
Other general administrative expenses |
(8,691 | ) | (8,445 | ) | (246 | ) | 2.9 | |||||||||
Depreciation and amortisation |
(1,750 | ) | (1,644 | ) | (106 | ) | 6.5 | |||||||||
Net operating income |
24,282 | 23,436 | 846 | 3.6 | ||||||||||||
Net loan-loss provisions |
(9,519 | ) | (9,749 | ) | 230 | (2.4 | ) | |||||||||
Other income |
(1,885 | ) | (2,061 | ) | 176 | (8.6 | ) | |||||||||
Underlying profit before taxes |
12,877 | 11,625 | 1,252 | 10.8 | ||||||||||||
Tax on profit |
(3,537 | ) | (2,978 | ) | (559 | ) | 18.8 | |||||||||
Underlying profit from continuing operations |
9,340 | 8,647 | 693 | 8.0 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Underlying consolidated profit |
9,340 | 8,647 | 693 | 8.0 | ||||||||||||
Minority interests |
1,280 | 1,168 | 112 | 9.6 | ||||||||||||
Underlying attributable profit to the Group |
8,060 | 7,479 | 581 | 7.8 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
8,060 | 7,479 | 581 | 7.8 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
786,040 | 763,564 | 22,476 | 2.9 | ||||||||||||
Financial assets held for trading (w/o loans) |
134,259 | 132,055 | 2,204 | 1.7 | ||||||||||||
Financial assets available-for-sale |
114,000 | 120,378 | (6,378 | ) | (5.3 | ) | ||||||||||
Central banks and credit institutions ** |
123,092 | 131,525 | (8,433 | ) | (6.4 | ) | ||||||||||
Tangible and intangible assets |
25,241 | 27,910 | (2,669 | ) | (9.6 | ) | ||||||||||
Other assets |
150,619 | 124,733 | 25,886 | 20.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
1,333,252 | 1,300,165 | 33,087 | 2.5 | ||||||||||||
Customer deposits ** |
690,254 | 658,566 | 31,687 | 4.8 | ||||||||||||
Debt securities issued ** |
197,947 | 185,805 | 12,142 | 6.5 | ||||||||||||
Liabilities under insurance contracts |
652 | 627 | 25 | 4.0 | ||||||||||||
Central banks and credit institutions ** |
195,193 | 227,229 | (32,037 | ) | (14.1 | ) | ||||||||||
Other liabilities |
162,924 | 147,199 | 15,725 | 10.7 | ||||||||||||
Stockholders equity *** |
86,282 | 80,738 | 5,544 | 6.9 | ||||||||||||
Other managed and marketed customer funds |
182,497 | 176,146 | 6,352 | 3.6 | ||||||||||||
Mutual funds |
147,406 | 137,691 | 9,715 | 7.1 | ||||||||||||
Pension funds |
11,298 | 11,376 | (78 | ) | (0.7 | ) | ||||||||||
Managed portfolios |
23,793 | 27,079 | (3,286 | ) | (12.1 | ) | ||||||||||
Managed and marketed customer funds |
1,070,698 | 1,020,517 | 50,181 | 4.9 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Operating areas
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
7,560 | 7,732 | 7,843 | 7,892 | 7,934 | 7,812 | 7,935 | 8,148 | ||||||||||||||||||||||||
Net fee income |
2,291 | 2,368 | 2,369 | 2,402 | 2,449 | 2,577 | 2,579 | 2,606 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
648 | 401 | 524 | 543 | 532 | 436 | 541 | 456 | ||||||||||||||||||||||||
Other operating income * |
209 | 349 | 234 | (110 | ) | 223 | 433 | 263 | (5 | ) | ||||||||||||||||||||||
Gross income |
10,708 | 10,851 | 10,970 | 10,728 | 11,138 | 11,258 | 11,317 | 11,205 | ||||||||||||||||||||||||
Operating expenses |
(4,797 | ) | (4,857 | ) | (4,990 | ) | (5,178 | ) | (5,094 | ) | (5,131 | ) | (5,123 | ) | (5,290 | ) | ||||||||||||||||
General administrative expenses |
(4,408 | ) | (4,440 | ) | (4,578 | ) | (4,751 | ) | (4,676 | ) | (4,695 | ) | (4,690 | ) | (4,827 | ) | ||||||||||||||||
Personnel |
(2,348 | ) | (2,428 | ) | (2,424 | ) | (2,532 | ) | (2,513 | ) | (2,540 | ) | (2,537 | ) | (2,606 | ) | ||||||||||||||||
Other general administrative expenses |
(2,060 | ) | (2,012 | ) | (2,154 | ) | (2,219 | ) | (2,162 | ) | (2,154 | ) | (2,153 | ) | (2,221 | ) | ||||||||||||||||
Depreciation and amortisation |
(389 | ) | (417 | ) | (412 | ) | (426 | ) | (418 | ) | (436 | ) | (433 | ) | (462 | ) | ||||||||||||||||
Net operating income |
5,911 | 5,994 | 5,980 | 5,550 | 6,045 | 6,127 | 6,194 | 5,916 | ||||||||||||||||||||||||
Net loan-loss provisions |
(2,369 | ) | (2,340 | ) | (2,445 | ) | (2,595 | ) | (2,490 | ) | (2,239 | ) | (2,469 | ) | (2,322 | ) | ||||||||||||||||
Other income |
(377 | ) | (511 | ) | (552 | ) | (621 | ) | (445 | ) | (494 | ) | (321 | ) | (625 | ) | ||||||||||||||||
Underlying profit before taxes |
3,165 | 3,143 | 2,984 | 2,334 | 3,109 | 3,395 | 3,405 | 2,969 | ||||||||||||||||||||||||
Tax on profit |
(846 | ) | (827 | ) | (717 | ) | (589 | ) | (850 | ) | (983 | ) | (962 | ) | (742 | ) | ||||||||||||||||
Underlying profit from continuing operations |
2,319 | 2,316 | 2,267 | 1,745 | 2,259 | 2,412 | 2,442 | 2,227 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | 0 | (0 | ) | | ||||||||||||||||||||||
Underlying consolidated profit |
2,319 | 2,316 | 2,267 | 1,745 | 2,259 | 2,412 | 2,442 | 2,227 | ||||||||||||||||||||||||
Minority interests |
303 | 325 | 301 | 238 | 299 | 343 | 341 | 298 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
2,016 | 1,991 | 1,965 | 1,507 | 1,960 | 2,070 | 2,101 | 1,929 | ||||||||||||||||||||||||
Net capital gains and provisions ** |
| | | | | (120 | ) | | 120 | |||||||||||||||||||||||
Attributable profit to the Group |
2,016 | 1,991 | 1,965 | 1,507 | 1,960 | 1,950 | 2,101 | 2,049 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses (**).- Single Resolution Fund net of tax. In 2Q16 contribution to the SRF and in 4Q16 reallocation to other operating income
|
| |||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans *** |
735,791 | 741,308 | 754,427 | 763,564 | 768,623 | 778,231 | 780,069 | 786,040 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
143,434 | 128,632 | 133,774 | 132,055 | 138,708 | 143,591 | 139,768 | 134,259 | ||||||||||||||||||||||||
Financial assets available-for-sale |
117,875 | 122,859 | 117,327 | 120,378 | 118,104 | 114,528 | 113,976 | 114,000 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
125,712 | 110,765 | 140,852 | 131,525 | 141,090 | 139,534 | 143,236 | 123,092 | ||||||||||||||||||||||||
Tangible and intangible assets |
25,809 | 26,013 | 26,832 | 27,910 | 28,472 | 28,954 | 28,845 | 25,241 | ||||||||||||||||||||||||
Other assets |
108,267 | 99,622 | 119,107 | 124,733 | 132,126 | 129,931 | 137,976 | 150,619 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
1,256,888 | 1,229,200 | 1,292,318 | 1,300,165 | 1,327,123 | 1,334,769 | 1,343,870 | 1,333,252 | ||||||||||||||||||||||||
Customer deposits *** |
639,792 | 641,444 | 652,367 | 658,566 | 668,833 | 670,304 | 675,570 | 690,254 | ||||||||||||||||||||||||
Debt securities issued *** |
181,773 | 178,459 | 182,939 | 185,805 | 190,573 | 196,159 | 198,881 | 197,947 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
670 | 648 | 645 | 627 | 656 | 644 | 665 | 652 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
195,755 | 186,762 | 222,567 | 227,229 | 220,531 | 208,277 | 207,870 | 195,193 | ||||||||||||||||||||||||
Other liabilities |
163,442 | 144,937 | 152,899 | 147,199 | 157,751 | 172,365 | 172,964 | 162,924 | ||||||||||||||||||||||||
Stockholders equity **** |
75,455 | 76,949 | 80,902 | 80,738 | 88,779 | 87,021 | 87,920 | 86,282 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
171,185 | 171,811 | 170,936 | 176,146 | 175,624 | 177,599 | 183,755 | 182,497 | ||||||||||||||||||||||||
Mutual funds |
130,425 | 131,691 | 132,019 | 137,691 | 138,065 | 139,597 | 144,673 | 147,406 | ||||||||||||||||||||||||
Pension funds |
11,960 | 11,503 | 11,220 | 11,376 | 11,103 | 10,979 | 11,034 | 11,298 | ||||||||||||||||||||||||
Managed portfolios |
28,800 | 28,617 | 27,697 | 27,079 | 26,455 | 27,023 | 28,049 | 23,793 | ||||||||||||||||||||||||
Managed and marketed customer funds |
992,750 | 991,714 | 1,006,242 | 1,020,517 | 1,035,030 | 1,044,062 | 1,058,206 | 1,070,698 |
(***).- | Including all on-balance sheet balances for this item |
(****).- | Capital + reserves + profit + other accumulated results |
Continental Europe
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
8,161 | 8,006 | 155 | 1.9 | ||||||||||||
Net fee income |
3,497 | 3,417 | 80 | 2.3 | ||||||||||||
Gains (losses) on financial transactions |
818 | 1,186 | (369 | ) | (31.1 | ) | ||||||||||
Other operating income * |
330 | 220 | 110 | 49.9 | ||||||||||||
Gross income |
12,806 | 12,830 | (24 | ) | (0.2 | ) | ||||||||||
Operating expenses |
(6,781 | ) | (6,736 | ) | (44 | ) | 0.7 | |||||||||
General administrative expenses |
(6,342 | ) | (6,274 | ) | (68 | ) | 1.1 | |||||||||
Personnel |
(3,257 | ) | (3,223 | ) | (34 | ) | 1.1 | |||||||||
Other general administrative expenses |
(3,085 | ) | (3,051 | ) | (34 | ) | 1.1 | |||||||||
Depreciation and amortisation |
(439 | ) | (463 | ) | 24 | (5.2 | ) | |||||||||
Net operating income |
6,025 | 6,093 | (68 | ) | (1.1 | ) | ||||||||||
Net loan-loss provisions |
(1,342 | ) | (1,975 | ) | 632 | (32.0 | ) | |||||||||
Other income |
(671 | ) | (753 | ) | 82 | (10.9 | ) | |||||||||
Underlying profit before taxes |
4,012 | 3,366 | 646 | 19.2 | ||||||||||||
Tax on profit |
(1,083 | ) | (887 | ) | (196 | ) | 22.1 | |||||||||
Underlying profit from continuing operations |
2,929 | 2,479 | 450 | 18.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Underlying consolidated profit |
2,929 | 2,479 | 450 | 18.2 | ||||||||||||
Minority interests |
330 | 261 | 69 | 26.5 | ||||||||||||
Underlying attributable profit to the Group |
2,599 | 2,218 | 381 | 17.2 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
2,599 | 2,218 | 381 | 17.2 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
297,214 | 287,253 | 9,961 | 3.5 | ||||||||||||
Financial assets held for trading (w/o loans) |
53,966 | 60,151 | (6,185 | ) | (10.3 | ) | ||||||||||
Financial assets available-for-sale |
55,736 | 60,913 | (5,177 | ) | (8.5 | ) | ||||||||||
Central banks and credit institutions ** |
58,085 | 76,111 | (18,026 | ) | (23.7 | ) | ||||||||||
Tangible and intangible assets |
7,902 | 11,798 | (3,896 | ) | (33.0 | ) | ||||||||||
Other assets |
47,231 | 42,420 | 4,811 | 11.3 | ||||||||||||
Total assets/liabilities & shareholders equity |
520,134 | 538,645 | (18,511 | ) | (3.4 | ) | ||||||||||
Customer deposits ** |
269,934 | 263,462 | 6,472 | 2.5 | ||||||||||||
Debt securities issued ** |
53,064 | 51,104 | 1,960 | 3.8 | ||||||||||||
Liabilities under insurance contracts |
652 | 626 | 26 | 4.1 | ||||||||||||
Central banks and credit institutions ** |
103,816 | 132,688 | (28,872 | ) | (21.8 | ) | ||||||||||
Other liabilities |
61,485 | 58,251 | 3,234 | 5.6 | ||||||||||||
Stockholders equity *** |
31,183 | 32,515 | (1,332 | ) | (4.1 | ) | ||||||||||
Other managed and marketed customer funds |
73,624 | 71,389 | 2,236 | 3.1 | ||||||||||||
Mutual funds |
54,010 | 51,293 | 2,717 | 5.3 | ||||||||||||
Pension funds |
11,298 | 11,376 | (78 | ) | (0.7 | ) | ||||||||||
Managed portfolios |
8,316 | 8,720 | (404 | ) | (4.6 | ) | ||||||||||
Managed and marketed customer funds |
396,622 | 385,954 | 10,668 | 2.8 | ||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Capital + reserves + profit + other accumulated results
|
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
RoTE |
8.07 | 7.27 | 0.80 p. | |||||||||||||
Efficiency ratio (with amortisations) |
52.9 | 52.5 | 0.44 p. | |||||||||||||
NPL ratio |
5.92 | 7.27 | (1.35 p. | ) | ||||||||||||
Coverage ratio |
60.0 | 64.2 | (4.20 p. | ) | ||||||||||||
Number of employees |
57,259 | 58,049 | (790 | ) | (1.4 | ) | ||||||||||
Number of branches |
4,805 | 5,548 | (743 | ) | (13.4 | ) |
Continental Europe
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
2,057 | 2,006 | 1,987 | 1,957 | 2,046 | 2,019 | 2,038 | 2,057 | ||||||||||||||||||||||||
Net fee income |
842 | 878 | 855 | 841 | 878 | 883 | 895 | 842 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
404 | 90 | 321 | 371 | 307 | 108 | 166 | 237 | ||||||||||||||||||||||||
Other operating income * |
106 | 243 | 90 | (219 | ) | 103 | 268 | 128 | (168 | ) | ||||||||||||||||||||||
Gross income |
3,409 | 3,218 | 3,253 | 2,950 | 3,333 | 3,278 | 3,227 | 2,968 | ||||||||||||||||||||||||
Operating expenses |
(1,670 | ) | (1,679 | ) | (1,689 | ) | (1,699 | ) | (1,726 | ) | (1,710 | ) | (1,685 | ) | (1,659 | ) | ||||||||||||||||
General administrative expenses |
(1,560 | ) | (1,557 | ) | (1,565 | ) | (1,591 | ) | (1,615 | ) | (1,605 | ) | (1,578 | ) | (1,545 | ) | ||||||||||||||||
Personnel |
(800 | ) | (821 | ) | (790 | ) | (813 | ) | (825 | ) | (829 | ) | (806 | ) | (796 | ) | ||||||||||||||||
Other general administrative expenses |
(761 | ) | (737 | ) | (775 | ) | (778 | ) | (789 | ) | (775 | ) | (772 | ) | (748 | ) | ||||||||||||||||
Depreciation and amortisation |
(109 | ) | (121 | ) | (124 | ) | (109 | ) | (111 | ) | (106 | ) | (107 | ) | (115 | ) | ||||||||||||||||
Net operating income |
1,739 | 1,539 | 1,564 | 1,251 | 1,608 | 1,568 | 1,542 | 1,308 | ||||||||||||||||||||||||
Net loan-loss provisions |
(637 | ) | (512 | ) | (495 | ) | (331 | ) | (437 | ) | (280 | ) | (354 | ) | (271 | ) | ||||||||||||||||
Other income |
(139 | ) | (186 | ) | (137 | ) | (291 | ) | (114 | ) | (188 | ) | (112 | ) | (256 | ) | ||||||||||||||||
Underlying profit before taxes |
963 | 842 | 932 | 629 | 1,057 | 1,100 | 1,075 | 781 | ||||||||||||||||||||||||
Tax on profit |
(252 | ) | (216 | ) | (242 | ) | (177 | ) | (281 | ) | (307 | ) | (292 | ) | (204 | ) | ||||||||||||||||
Underlying profit from continuing operations |
712 | 625 | 690 | 452 | 776 | 793 | 783 | 577 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | | | | |||||||||||||||||||||||
Underlying consolidated profit |
712 | 625 | 690 | 452 | 776 | 793 | 783 | 577 | ||||||||||||||||||||||||
Minority interests |
72 | 65 | 65 | 59 | 69 | 80 | 98 | 82 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
640 | 560 | 625 | 393 | 706 | 712 | 685 | 495 | ||||||||||||||||||||||||
Net capital gains and provisions ** |
| | | | | (120 | ) | | 120 | |||||||||||||||||||||||
Attributable profit to the Group |
640 | 560 | 625 | 393 | 706 | 592 | 685 | 615 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses (**).- Single Resolution Fund net of tax. In 2Q16 contribution to the SRF and in 4Q16 reallocation to other operating income
|
| |||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans *** |
279,925 | 280,580 | 278,723 | 287,253 | 289,694 | 293,891 | 294,084 | 297,214 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
74,811 | 60,871 | 57,922 | 60,151 | 65,000 | 63,275 | 67,464 | 53,966 | ||||||||||||||||||||||||
Financial assets available-for-sale |
60,661 | 61,076 | 59,142 | 60,913 | 57,583 | 54,818 | 55,726 | 55,736 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
74,853 | 60,460 | 82,787 | 76,111 | 78,925 | 69,798 | 72,756 | 58,085 | ||||||||||||||||||||||||
Tangible and intangible assets |
11,241 | 11,158 | 11,172 | 11,798 | 11,780 | 11,798 | 11,521 | 7,902 | ||||||||||||||||||||||||
Other assets |
33,742 | 33,725 | 39,847 | 42,420 | 40,526 | 41,475 | 43,711 | 47,231 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
535,232 | 507,870 | 529,594 | 538,645 | 543,507 | 535,055 | 545,261 | 520,134 | ||||||||||||||||||||||||
Customer deposits *** |
268,190 | 263,955 | 263,013 | 263,462 | 266,841 | 264,410 | 268,800 | 269,934 | ||||||||||||||||||||||||
Debt securities issued *** |
49,703 | 47,923 | 47,440 | 51,104 | 50,784 | 52,056 | 53,038 | 53,064 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
669 | 647 | 643 | 626 | 655 | 643 | 664 | 652 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
113,470 | 101,541 | 125,068 | 132,688 | 125,499 | 116,157 | 120,284 | 103,816 | ||||||||||||||||||||||||
Other liabilities |
72,885 | 62,801 | 61,140 | 58,251 | 65,840 | 68,434 | 69,415 | 61,485 | ||||||||||||||||||||||||
Stockholders equity **** |
30,315 | 31,003 | 32,290 | 32,515 | 33,889 | 33,355 | 33,061 | 31,183 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
72,601 | 71,426 | 68,027 | 71,389 | 70,481 | 70,180 | 71,681 | 73,624 | ||||||||||||||||||||||||
Mutual funds |
51,486 | 50,915 | 48,249 | 51,293 | 51,151 | 51,444 | 52,778 | 54,010 | ||||||||||||||||||||||||
Pension funds |
11,960 | 11,503 | 11,220 | 11,376 | 11,103 | 10,979 | 11,034 | 11,298 | ||||||||||||||||||||||||
Managed portfolios |
9,155 | 9,008 | 8,558 | 8,720 | 8,227 | 7,757 | 7,869 | 8,316 | ||||||||||||||||||||||||
Managed and marketed customer funds |
390,494 | 383,304 | 378,480 | 385,954 | 388,106 | 386,647 | 393,518 | 396,622 |
(***).- | Including all on-balance sheet balances for this item |
(****).- | Capital + reserves + profit + other accumulated results |
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
8.52 | 8.15 | 7.89 | 7.27 | 7.08 | 6.84 | 6.43 | 5.92 | ||||||||||||||||||||||||
Coverage ratio |
58.6 | 58.9 | 60.4 | 64.2 | 65.4 | 61.3 | 61.3 | 60.0 | ||||||||||||||||||||||||
Cost of credit |
0.95 | 0.86 | 0.77 | 0.68 | 0.60 | 0.51 | 0.46 | 0.44 |
Continental Europe
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
8,161 | 7,940 | 221 | 2.8 | ||||||||||||
Net fee income |
3,497 | 3,397 | 100 | 3.0 | ||||||||||||
Gains (losses) on financial transactions |
818 | 1,182 | (364 | ) | (30.8 | ) | ||||||||||
Other operating income * |
330 | 222 | 109 | 49.1 | ||||||||||||
Gross income |
12,806 | 12,739 | 66 | 0.5 | ||||||||||||
Operating expenses |
(6,781 | ) | (6,696 | ) | (84 | ) | 1.3 | |||||||||
General administrative expenses |
(6,342 | ) | (6,236 | ) | (106 | ) | 1.7 | |||||||||
Personnel |
(3,257 | ) | (3,202 | ) | (55 | ) | 1.7 | |||||||||
Other general administrative expenses |
(3,085 | ) | (3,034 | ) | (51 | ) | 1.7 | |||||||||
Depreciation and amortisation |
(439 | ) | (460 | ) | 21 | (4.6 | ) | |||||||||
Net operating income |
6,025 | 6,043 | (18 | ) | (0.3 | ) | ||||||||||
Net loan-loss provisions |
(1,342 | ) | (1,962 | ) | 620 | (31.6 | ) | |||||||||
Other income |
(671 | ) | (752 | ) | 81 | (10.8 | ) | |||||||||
Underlying profit before taxes |
4,012 | 3,329 | 683 | 20.5 | ||||||||||||
Tax on profit |
(1,083 | ) | (879 | ) | (204 | ) | 23.2 | |||||||||
Underlying profit from continuing operations |
2,929 | 2,449 | 480 | 19.6 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Underlying consolidated profit |
2,929 | 2,449 | 480 | 19.6 | ||||||||||||
Minority interests |
330 | 256 | 75 | 29.2 | ||||||||||||
Underlying attributable profit to the Group |
2,599 | 2,194 | 405 | 18.5 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
2,599 | 2,194 | 405 | 18.5 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
297,214 | 287,270 | 9,944 | 3.5 | ||||||||||||
Financial assets held for trading (w/o loans) |
53,966 | 60,127 | (6,161 | ) | (10.2 | ) | ||||||||||
Financial assets available-for-sale |
55,736 | 60,807 | (5,071 | ) | (8.3 | ) | ||||||||||
Central banks and credit institutions ** |
58,085 | 76,305 | (18,220 | ) | (23.9 | ) | ||||||||||
Tangible and intangible assets |
7,902 | 11,838 | (3,936 | ) | (33.2 | ) | ||||||||||
Other assets |
47,231 | 42,392 | 4,838 | 11.4 | ||||||||||||
Total assets/liabilities & shareholders equity |
520,134 | 538,739 | (18,605 | ) | (3.5 | ) | ||||||||||
Customer deposits ** |
269,934 | 262,983 | 6,951 | 2.6 | ||||||||||||
Debt securities issued ** |
53,064 | 51,280 | 1,784 | 3.5 | ||||||||||||
Liabilities under insurance contracts |
652 | 626 | 26 | 4.1 | ||||||||||||
Central banks and credit institutions ** |
103,816 | 133,137 | (29,321 | ) | (22.0 | ) | ||||||||||
Other liabilities |
61,485 | 58,157 | 3,328 | 5.7 | ||||||||||||
Stockholders equity *** |
31,183 | 32,556 | (1,373 | ) | (4.2 | ) | ||||||||||
Other managed and marketed customer funds |
73,624 | 71,312 | 2,313 | 3.2 | ||||||||||||
Mutual funds |
54,010 | 51,192 | 2,818 | 5.5 | ||||||||||||
Pension funds |
11,298 | 11,376 | (78 | ) | (0.7 | ) | ||||||||||
Managed portfolios |
8,316 | 8,744 | (427 | ) | (4.9 | ) | ||||||||||
Managed and marketed customer funds |
396,622 | 385,575 | 11,048 | 2.9 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Continental Europe
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
2,038 | 1,977 | 1,974 | 1,950 | 2,050 | 2,020 | 2,037 | 2,053 | ||||||||||||||||||||||||
Net fee income |
838 | 869 | 851 | 839 | 878 | 883 | 895 | 841 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
402 | 89 | 320 | 371 | 307 | 108 | 166 | 237 | ||||||||||||||||||||||||
Other operating income * |
106 | 243 | 90 | (217 | ) | 102 | 268 | 128 | (167 | ) | ||||||||||||||||||||||
Gross income |
3,384 | 3,178 | 3,235 | 2,943 | 3,337 | 3,280 | 3,225 | 2,964 | ||||||||||||||||||||||||
Operating expenses |
(1,659 | ) | (1,662 | ) | (1,681 | ) | (1,695 | ) | (1,727 | ) | (1,711 | ) | (1,685 | ) | (1,657 | ) | ||||||||||||||||
General administrative expenses |
(1,550 | ) | (1,542 | ) | (1,558 | ) | (1,587 | ) | (1,616 | ) | (1,606 | ) | (1,577 | ) | (1,543 | ) | ||||||||||||||||
Personnel |
(794 | ) | (812 | ) | (785 | ) | (811 | ) | (826 | ) | (830 | ) | (806 | ) | (795 | ) | ||||||||||||||||
Other general administrative expenses |
(756 | ) | (730 | ) | (772 | ) | (776 | ) | (790 | ) | (776 | ) | (772 | ) | (748 | ) | ||||||||||||||||
Depreciation and amortisation |
(108 | ) | (120 | ) | (123 | ) | (108 | ) | (111 | ) | (106 | ) | (107 | ) | (115 | ) | ||||||||||||||||
Net operating income |
1,725 | 1,516 | 1,554 | 1,248 | 1,610 | 1,568 | 1,541 | 1,307 | ||||||||||||||||||||||||
Net loan-loss provisions |
(633 | ) | (506 | ) | (493 | ) | (330 | ) | (437 | ) | (280 | ) | (354 | ) | (271 | ) | ||||||||||||||||
Other income |
(139 | ) | (185 | ) | (138 | ) | (290 | ) | (114 | ) | (188 | ) | (112 | ) | (257 | ) | ||||||||||||||||
Underlying profit before taxes |
953 | 824 | 924 | 628 | 1,058 | 1,100 | 1,074 | 779 | ||||||||||||||||||||||||
Tax on profit |
(249 | ) | (213 | ) | (240 | ) | (177 | ) | (282 | ) | (307 | ) | (291 | ) | (203 | ) | ||||||||||||||||
Underlying profit from continuing operations |
704 | 611 | 683 | 451 | 777 | 793 | 783 | 576 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | | | | |||||||||||||||||||||||
Underlying consolidated profit |
704 | 611 | 683 | 451 | 777 | 793 | 783 | 576 | ||||||||||||||||||||||||
Minority interests |
70 | 63 | 63 | 59 | 69 | 80 | 98 | 82 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
634 | 548 | 620 | 392 | 707 | 713 | 685 | 494 | ||||||||||||||||||||||||
Net capital gains and provisions ** |
| | | | | (120 | ) | | 120 | |||||||||||||||||||||||
Attributable profit to the Group |
634 | 548 | 620 | 392 | 707 | 593 | 685 | 614 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses (**).- Single Resolution Fund net of tax. In 2Q16 contribution to the SRF and in 4Q16 reallocation to other operating income
|
| |||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans *** |
278,032 | 279,472 | 278,714 | 287,270 | 289,664 | 294,509 | 293,733 | 297,214 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
74,718 | 60,817 | 57,890 | 60,127 | 64,981 | 63,289 | 67,457 | 53,966 | ||||||||||||||||||||||||
Financial assets available-for-sale |
60,230 | 60,821 | 58,983 | 60,807 | 57,522 | 54,930 | 55,656 | 55,736 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
74,797 | 60,535 | 83,094 | 76,305 | 79,242 | 69,991 | 72,908 | 58,085 | ||||||||||||||||||||||||
Tangible and intangible assets |
11,236 | 11,190 | 11,222 | 11,838 | 11,883 | 11,877 | 11,592 | 7,902 | ||||||||||||||||||||||||
Other assets |
33,532 | 33,651 | 39,869 | 42,392 | 40,563 | 41,544 | 43,713 | 47,231 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
532,546 | 506,486 | 529,772 | 538,739 | 543,854 | 536,141 | 545,060 | 520,134 | ||||||||||||||||||||||||
Customer deposits *** |
266,461 | 262,866 | 262,512 | 262,983 | 266,380 | 264,764 | 268,392 | 269,934 | ||||||||||||||||||||||||
Debt securities issued *** |
49,515 | 47,761 | 47,568 | 51,280 | 50,892 | 52,144 | 52,967 | 53,064 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
669 | 647 | 643 | 626 | 655 | 643 | 664 | 652 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
113,226 | 101,671 | 125,657 | 133,137 | 126,212 | 116,620 | 120,625 | 103,816 | ||||||||||||||||||||||||
Other liabilities |
72,586 | 62,614 | 61,033 | 58,157 | 65,746 | 68,475 | 69,355 | 61,485 | ||||||||||||||||||||||||
Stockholders equity **** |
30,089 | 30,927 | 32,358 | 32,556 | 33,969 | 33,495 | 33,057 | 31,183 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
72,348 | 71,341 | 67,988 | 71,312 | 70,433 | 70,240 | 71,655 | 73,624 | ||||||||||||||||||||||||
Mutual funds |
51,207 | 50,732 | 48,122 | 51,192 | 51,047 | 51,465 | 52,715 | 54,010 | ||||||||||||||||||||||||
Pension funds |
11,960 | 11,503 | 11,220 | 11,376 | 11,103 | 10,979 | 11,034 | 11,298 | ||||||||||||||||||||||||
Managed portfolios |
9,181 | 9,106 | 8,645 | 8,744 | 8,283 | 7,796 | 7,907 | 8,316 | ||||||||||||||||||||||||
Managed and marketed customer funds |
388,323 | 381,968 | 378,067 | 385,575 | 387,705 | 387,148 | 393,014 | 396,622 |
(***).- Including all on-balance sheet balances for this item
(****).- Capital + reserves + profit + other accumulated results
Spain
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,077 | 3,430 | (353 | ) | (10.3 | ) | ||||||||||
Net fee income |
1,781 | 1,688 | 93 | 5.5 | ||||||||||||
Gains (losses) on financial transactions |
595 | 784 | (189 | ) | (24.1 | ) | ||||||||||
Other operating income * |
155 | 178 | (24 | ) | (13.2 | ) | ||||||||||
Gross income |
5,608 | 6,080 | (472 | ) | (7.8 | ) | ||||||||||
Operating expenses |
(3,297 | ) | (3,434 | ) | 137 | (4.0 | ) | |||||||||
General administrative expenses |
(3,156 | ) | (3,244 | ) | 87 | (2.7 | ) | |||||||||
Personnel |
(1,632 | ) | (1,670 | ) | 38 | (2.3 | ) | |||||||||
Other general administrative expenses |
(1,524 | ) | (1,573 | ) | 49 | (3.1 | ) | |||||||||
Depreciation and amortisation |
(140 | ) | (190 | ) | 50 | (26.1 | ) | |||||||||
Net operating income |
2,311 | 2,646 | (335 | ) | (12.7 | ) | ||||||||||
Net loan-loss provisions |
(585 | ) | (992 | ) | 406 | (41.0 | ) | |||||||||
Other income |
(267 | ) | (263 | ) | (4 | ) | 1.7 | |||||||||
Underlying profit before taxes |
1,459 | 1,392 | 67 | 4.8 | ||||||||||||
Tax on profit |
(416 | ) | (393 | ) | (23 | ) | 5.8 | |||||||||
Underlying profit from continuing operations |
1,043 | 999 | 44 | 4.4 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Underlying consolidated profit |
1,043 | 999 | 44 | 4.4 | ||||||||||||
Minority interests |
21 | 22 | (1 | ) | (5.5 | ) | ||||||||||
Underlying attributable profit to the Group |
1,022 | 977 | 45 | 4.6 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
1,022 | 977 | 45 | 4.6 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
152,850 | 155,204 | (2,354 | ) | (1.5 | ) | ||||||||||
Financial assets held for trading (w/o loans) |
51,470 | 57,401 | (5,931 | ) | (10.3 | ) | ||||||||||
Financial assets available-for-sale |
39,267 | 44,057 | (4,790 | ) | (10.9 | ) | ||||||||||
Central banks and credit institutions ** |
42,701 | 53,582 | (10,881 | ) | (20.3 | ) | ||||||||||
Tangible and intangible assets |
3,147 | 2,874 | 273 | 9.5 | ||||||||||||
Other assets |
22,919 | 13,920 | 8,999 | 64.6 | ||||||||||||
Total assets/liabilities & shareholders equity |
312,354 | 327,039 | (14,685 | ) | (4.5 | ) | ||||||||||
Customer deposits ** |
176,779 | 174,828 | 1,951 | 1.1 | ||||||||||||
Debt securities issued ** |
20,863 | 22,265 | (1,402 | ) | (6.3 | ) | ||||||||||
Liabilities under insurance contracts |
552 | 536 | 15 | 2.9 | ||||||||||||
Central banks and credit institutions ** |
50,687 | 68,995 | (18,308 | ) | (26.5 | ) | ||||||||||
Other liabilities |
50,690 | 47,502 | 3,188 | 6.7 | ||||||||||||
Stockholders equity *** |
12,783 | 12,913 | (129 | ) | (1.0 | ) | ||||||||||
Other managed and marketed customer funds |
66,649 | 63,931 | 2,718 | 4.3 | ||||||||||||
Mutual funds |
49,357 | 46,563 | 2,795 | 6.0 | ||||||||||||
Pension funds |
10,359 | 10,455 | (95 | ) | (0.9 | ) | ||||||||||
Managed portfolios |
6,932 | 6,914 | 19 | 0.3 | ||||||||||||
Managed and marketed customer funds |
264,291 | 261,024 | 3,267 | 1.3 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Ratios (%) and other data |
||||||||||||||||
RoTE |
7.74 | 8.15 | (0.41 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
58.8 | 56.5 | 2.31 p. | |||||||||||||
NPL ratio |
5.41 | 6.53 | (1.12 p. | ) | ||||||||||||
Coverage ratio |
48.3 | 48.1 | 0.20 p. | |||||||||||||
Number of employees |
23,017 | 24,216 | (1,199 | ) | (5.0 | ) | ||||||||||
Number of branches |
2,911 | 3,467 | (556 | ) | (16.0 | ) |
Spain
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
957 | 856 | 837 | 780 | 819 | 783 | 728 | 747 | ||||||||||||||||||||||||
Net fee income |
414 | 440 | 415 | 419 | 424 | 449 | 456 | 451 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
302 | 35 | 242 | 205 | 224 | 65 | 149 | 157 | ||||||||||||||||||||||||
Other operating income * |
77 | 190 | 77 | (165 | ) | 75 | 192 | 64 | (176 | ) | ||||||||||||||||||||||
Gross income |
1,749 | 1,522 | 1,571 | 1,238 | 1,543 | 1,489 | 1,398 | 1,179 | ||||||||||||||||||||||||
Operating expenses |
(855 | ) | (856 | ) | (863 | ) | (860 | ) | (837 | ) | (834 | ) | (824 | ) | (802 | ) | ||||||||||||||||
General administrative expenses |
(810 | ) | (803 | ) | (806 | ) | (824 | ) | (801 | ) | (799 | ) | (791 | ) | (766 | ) | ||||||||||||||||
Personnel |
(419 | ) | (420 | ) | (415 | ) | (416 | ) | (415 | ) | (410 | ) | (401 | ) | (408 | ) | ||||||||||||||||
Other general administrative expenses |
(391 | ) | (383 | ) | (391 | ) | (408 | ) | (386 | ) | (389 | ) | (390 | ) | (358 | ) | ||||||||||||||||
Depreciation and amortisation |
(45 | ) | (53 | ) | (57 | ) | (36 | ) | (36 | ) | (35 | ) | (33 | ) | (36 | ) | ||||||||||||||||
Net operating income |
894 | 666 | 708 | 379 | 706 | 655 | 574 | 377 | ||||||||||||||||||||||||
Net loan-loss provisions |
(366 | ) | (264 | ) | (205 | ) | (156 | ) | (231 | ) | (129 | ) | (140 | ) | (85 | ) | ||||||||||||||||
Other income |
(44 | ) | (71 | ) | (58 | ) | (89 | ) | (37 | ) | (82 | ) | (51 | ) | (97 | ) | ||||||||||||||||
Underlying profit before taxes |
483 | 331 | 444 | 134 | 438 | 444 | 382 | 195 | ||||||||||||||||||||||||
Tax on profit |
(139 | ) | (93 | ) | (127 | ) | (34 | ) | (126 | ) | (130 | ) | (108 | ) | (52 | ) | ||||||||||||||||
Underlying profit from continuing operations |
345 | 238 | 317 | 99 | 312 | 314 | 274 | 143 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Underlying consolidated profit |
345 | 238 | 317 | 99 | 312 | 314 | 274 | 143 | ||||||||||||||||||||||||
Minority interests |
5 | 6 | 6 | 5 | 5 | 5 | 5 | 6 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
340 | 232 | 311 | 94 | 307 | 308 | 270 | 137 | ||||||||||||||||||||||||
Net capital gains and provisions ** |
| | | | | (100 | ) | | 100 | |||||||||||||||||||||||
Attributable profit to the Group |
340 | 232 | 311 | 94 | 307 | 208 | 270 | 237 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
|
|||||||||||||||||||||||||||||||
(**).- Single Resolution Fund net of tax. In 2Q16 contribution to the SRF and in 4Q16 reallocation to other operating income
|
| |||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans *** |
157,709 | 158,383 | 156,121 | 155,204 | 154,848 | 156,467 | 153,370 | 152,850 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
71,286 | 57,553 | 54,935 | 57,401 | 62,233 | 60,310 | 64,890 | 51,470 | ||||||||||||||||||||||||
Financial assets available-for-sale |
46,297 | 46,643 | 44,340 | 44,057 | 40,743 | 39,074 | 39,143 | 39,267 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
58,415 | 43,566 | 63,644 | 53,582 | 58,806 | 50,676 | 55,109 | 42,701 | ||||||||||||||||||||||||
Tangible and intangible assets |
2,866 | 2,904 | 2,886 | 2,874 | 2,635 | 2,714 | 2,623 | 3,147 | ||||||||||||||||||||||||
Other assets |
11,228 | 11,503 | 17,086 | 13,920 | 15,547 | 16,575 | 18,221 | 22,919 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
347,801 | 320,551 | 339,011 | 327,039 | 334,813 | 325,816 | 333,355 | 312,354 | ||||||||||||||||||||||||
Customer deposits *** |
189,734 | 184,294 | 181,636 | 174,828 | 176,049 | 174,784 | 176,272 | 176,779 | ||||||||||||||||||||||||
Debt securities issued *** |
27,647 | 26,752 | 23,916 | 22,265 | 23,103 | 20,994 | 20,340 | 20,863 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
566 | 551 | 533 | 536 | 542 | 544 | 541 | 552 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
56,589 | 45,010 | 70,172 | 68,995 | 67,354 | 58,952 | 65,438 | 50,687 | ||||||||||||||||||||||||
Other liabilities |
62,091 | 52,112 | 50,117 | 47,502 | 54,500 | 56,814 | 57,352 | 50,690 | ||||||||||||||||||||||||
Stockholders equity **** |
11,174 | 11,832 | 12,637 | 12,913 | 13,264 | 13,728 | 13,412 | 12,783 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
63,173 | 62,224 | 59,543 | 63,931 | 63,236 | 63,529 | 64,894 | 66,649 | ||||||||||||||||||||||||
Mutual funds |
45,936 | 45,471 | 43,145 | 46,563 | 46,447 | 46,907 | 48,076 | 49,357 | ||||||||||||||||||||||||
Pension funds |
10,992 | 10,587 | 10,308 | 10,455 | 10,194 | 10,079 | 10,128 | 10,359 | ||||||||||||||||||||||||
Managed portfolios |
6,244 | 6,167 | 6,090 | 6,914 | 6,594 | 6,543 | 6,690 | 6,932 | ||||||||||||||||||||||||
Managed and marketed customer funds |
280,554 | 273,270 | 265,095 | 261,024 | 262,388 | 259,308 | 261,506 | 264,291 |
(***).- Including all on-balance sheet balances for this item
(****).- Capital + reserves + profit + other accumulated results
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
7.25 | 6.91 | 6.61 | 6.53 | 6.36 | 6.06 | 5.82 | 5.41 | ||||||||||||||||||||||||
Coverage ratio |
46.6 | 46.8 | 47.8 | 48.1 | 50.2 | 47.6 | 47.6 | 48.3 | ||||||||||||||||||||||||
Cost of credit |
0.97 | 0.84 | 0.71 | 0.62 | 0.54 | 0.45 | 0.41 | 0.37 |
Santander Consumer Finance
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,391 | 3,096 | 295 | 9.5 | ||||||||||||
Net fee income |
862 | 876 | (14 | ) | (1.6 | ) | ||||||||||
Gains (losses) on financial transactions |
(14 | ) | (11 | ) | (3 | ) | 25.8 | |||||||||
Other operating income * |
23 | 4 | 19 | 508.5 | ||||||||||||
Gross income |
4,262 | 3,965 | 296 | 7.5 | ||||||||||||
Operating expenses |
(1,904 | ) | (1,774 | ) | (131 | ) | 7.4 | |||||||||
General administrative expenses |
(1,719 | ) | (1,602 | ) | (118 | ) | 7.3 | |||||||||
Personnel |
(810 | ) | (746 | ) | (63 | ) | 8.5 | |||||||||
Other general administrative expenses |
(910 | ) | (855 | ) | (54 | ) | 6.4 | |||||||||
Depreciation and amortisation |
(185 | ) | (172 | ) | (13 | ) | 7.6 | |||||||||
Net operating income |
2,357 | 2,192 | 166 | 7.6 | ||||||||||||
Net loan-loss provisions |
(387 | ) | (537 | ) | 150 | (28.0 | ) | |||||||||
Other income |
(168 | ) | (152 | ) | (16 | ) | 10.2 | |||||||||
Underlying profit before taxes |
1,803 | 1,502 | 301 | 20.0 | ||||||||||||
Tax on profit |
(521 | ) | (426 | ) | (95 | ) | 22.2 | |||||||||
Underlying profit from continuing operations |
1,282 | 1,076 | 206 | 19.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Underlying consolidated profit |
1,282 | 1,076 | 206 | 19.2 | ||||||||||||
Minority interests |
189 | 137 | 51 | 37.3 | ||||||||||||
Underlying attributable profit to the Group |
1,093 | 938 | 155 | 16.5 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
1,093 | 938 | 155 | 16.5 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
85,180 | 73,709 | 11,471 | 15.6 | ||||||||||||
Financial assets held for trading (w/o loans) |
25 | 94 | (69 | ) | (73.2 | ) | ||||||||||
Financial assets available-for-sale |
3,836 | 3,654 | 182 | 5.0 | ||||||||||||
Central banks and credit institutions ** |
2,894 | 2,297 | 597 | 26.0 | ||||||||||||
Tangible and intangible assets |
632 | 692 | (59 | ) | (8.6 | ) | ||||||||||
Other assets |
7,054 | 8,087 | (1,033 | ) | (12.8 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
99,622 | 88,534 | 11,088 | 12.5 | ||||||||||||
Customer deposits ** |
35,050 | 32,595 | 2,455 | 7.5 | ||||||||||||
Debt securities issued ** |
27,892 | 23,347 | 4,545 | 19.5 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
23,399 | 20,314 | 3,085 | 15.2 | ||||||||||||
Other liabilities |
5,470 | 4,325 | 1,145 | 26.5 | ||||||||||||
Stockholders equity *** |
7,811 | 7,953 | (142 | ) | (1.8 | ) | ||||||||||
Other managed and marketed customer funds |
7 | 7 | 0 | 2.5 | ||||||||||||
Mutual funds |
2 | 2 | 0 | 0.8 | ||||||||||||
Pension funds |
6 | 5 | 0 | 3.1 | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
62,950 | 55,950 | 7,000 | 12.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Ratios (%) and other data |
||||||||||||||||
RoTE |
14.86 | 12.63 | 2.23 p. | |||||||||||||
Efficiency ratio (with amortisations) |
44.7 | 44.7 | (0.05 p. | ) | ||||||||||||
NPL ratio |
2.68 | 3.42 | (0.74 p. | ) | ||||||||||||
Coverage ratio |
109.1 | 109.1 | | |||||||||||||
Number of employees |
14,928 | 14,533 | 395 | 2.7 | ||||||||||||
Number of branches |
567 | 588 | (21 | ) | (3.6 | ) |
Santander Consumer Finance
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
729 | 775 | 788 | 805 | 811 | 833 | 880 | 867 | ||||||||||||||||||||||||
Net fee income |
220 | 216 | 223 | 218 | 230 | 228 | 219 | 184 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
0 | (8 | ) | 3 | (6 | ) | (1 | ) | (5 | ) | (6 | ) | (2 | ) | ||||||||||||||||||
Other operating income * |
10 | 9 | 4 | (19 | ) | 6 | 11 | 13 | (7 | ) | ||||||||||||||||||||||
Gross income |
959 | 991 | 1,018 | 998 | 1,045 | 1,068 | 1,106 | 1,043 | ||||||||||||||||||||||||
Operating expenses |
(422 | ) | (442 | ) | (443 | ) | (467 | ) | (483 | ) | (468 | ) | (467 | ) | (486 | ) | ||||||||||||||||
General administrative expenses |
(384 | ) | (398 | ) | (398 | ) | (422 | ) | (435 | ) | (425 | ) | (422 | ) | (437 | ) | ||||||||||||||||
Personnel |
(179 | ) | (200 | ) | (174 | ) | (193 | ) | (201 | ) | (201 | ) | (201 | ) | (206 | ) | ||||||||||||||||
Other general administrative expenses |
(205 | ) | (198 | ) | (224 | ) | (229 | ) | (234 | ) | (225 | ) | (220 | ) | (231 | ) | ||||||||||||||||
Depreciation and amortisation |
(38 | ) | (44 | ) | (45 | ) | (46 | ) | (48 | ) | (43 | ) | (45 | ) | (49 | ) | ||||||||||||||||
Net operating income |
537 | 549 | 575 | 530 | 562 | 600 | 639 | 557 | ||||||||||||||||||||||||
Net loan-loss provisions |
(168 | ) | (131 | ) | (142 | ) | (97 | ) | (114 | ) | (70 | ) | (116 | ) | (87 | ) | ||||||||||||||||
Other income |
(22 | ) | (36 | ) | (44 | ) | (50 | ) | (39 | ) | (41 | ) | (36 | ) | (52 | ) | ||||||||||||||||
Underlying profit before taxes |
348 | 382 | 389 | 383 | 410 | 488 | 487 | 418 | ||||||||||||||||||||||||
Tax on profit |
(96 | ) | (110 | ) | (108 | ) | (112 | ) | (117 | ) | (152 | ) | (142 | ) | (110 | ) | ||||||||||||||||
Underlying profit from continuing operations |
251 | 272 | 281 | 271 | 293 | 336 | 346 | 308 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | | | | |||||||||||||||||||||||
Underlying consolidated profit |
251 | 272 | 281 | 271 | 293 | 336 | 346 | 308 | ||||||||||||||||||||||||
Minority interests |
31 | 31 | 40 | 35 | 42 | 43 | 55 | 49 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
220 | 241 | 242 | 236 | 251 | 293 | 291 | 258 | ||||||||||||||||||||||||
Net capital gains and provisions ** |
| | | | | (11 | ) | | 11 | |||||||||||||||||||||||
Attributable profit to the Group |
220 | 241 | 242 | 236 | 251 | 282 | 291 | 269 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses (**).- Single Resolution Fund net of tax. In 2Q16 contribution to the SRF and in 4Q16 reallocation to other operating income
|
| |||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans *** |
68,690 | 69,546 | 70,067 | 73,709 | 76,235 | 79,592 | 82,525 | 85,180 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
31 | 59 | 90 | 94 | 34 | 31 | 32 | 25 | ||||||||||||||||||||||||
Financial assets available-for-sale |
1,122 | 1,841 | 2,876 | 3,654 | 3,624 | 3,524 | 3,930 | 3,836 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
3,316 | 4,078 | 1,697 | 2,297 | 2,142 | 2,046 | 2,221 | 2,894 | ||||||||||||||||||||||||
Tangible and intangible assets |
779 | 767 | 749 | 692 | 672 | 675 | 658 | 632 | ||||||||||||||||||||||||
Other assets |
6,455 | 6,059 | 6,295 | 8,087 | 6,539 | 7,117 | 7,265 | 7,054 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
80,392 | 82,350 | 81,774 | 88,534 | 89,247 | 92,985 | 96,632 | 99,622 | ||||||||||||||||||||||||
Customer deposits *** |
30,989 | 31,810 | 31,789 | 32,595 | 33,195 | 32,981 | 34,339 | 35,050 | ||||||||||||||||||||||||
Debt securities issued *** |
18,984 | 18,113 | 20,457 | 23,347 | 22,433 | 25,399 | 27,275 | 27,892 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions *** |
18,285 | 20,573 | 16,264 | 20,314 | 20,707 | 22,312 | 21,908 | 23,399 | ||||||||||||||||||||||||
Other liabilities |
4,273 | 4,051 | 4,934 | 4,325 | 4,640 | 5,059 | 5,569 | 5,470 | ||||||||||||||||||||||||
Stockholders equity **** |
7,861 | 7,803 | 8,329 | 7,953 | 8,271 | 7,233 | 7,542 | 7,811 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
7 | 7 | 7 | 7 | 7 | 7 | 7 | 7 | ||||||||||||||||||||||||
Mutual funds |
2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | ||||||||||||||||||||||||
Pension funds |
5 | 5 | 5 | 5 | 5 | 5 | 6 | 6 | ||||||||||||||||||||||||
Managed portfolios |
| | | | | | | | ||||||||||||||||||||||||
Managed and marketed customer funds |
49,980 | 49,930 | 52,253 | 55,950 | 55,635 | 58,388 | 61,621 | 62,950 |
(***).- Including all on-balance sheet balances for this item
(****).- Capital + reserves + profit + other accumulated results
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
4.52 | 4.25 | 4.15 | 3.42 | 3.28 | 2.95 | 2.86 | 2.68 | ||||||||||||||||||||||||
Coverage ratio |
103.6 | 104.9 | 107.2 | 109.1 | 111.9 | 110.6 | 110.7 | 109.1 | ||||||||||||||||||||||||
Cost of credit |
0.93 | 0.91 | 0.87 | 0.77 | 0.64 | 0.55 | 0.49 | 0.47 |
Santander Consumer Finance
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,391 | 3,062 | 329 | 10.7 | ||||||||||||
Net fee income |
862 | 873 | (11 | ) | (1.2 | ) | ||||||||||
Gains (losses) on financial transactions |
(14 | ) | (11 | ) | (3 | ) | 27.2 | |||||||||
Other operating income * |
23 | 4 | 19 | 428.2 | ||||||||||||
Gross income |
4,262 | 3,928 | 334 | 8.5 | ||||||||||||
Operating expenses |
(1,904 | ) | (1,758 | ) | (147 | ) | 8.3 | |||||||||
General administrative expenses |
(1,719 | ) | (1,587 | ) | (132 | ) | 8.4 | |||||||||
Personnel |
(810 | ) | (739 | ) | (71 | ) | 9.6 | |||||||||
Other general administrative expenses |
(910 | ) | (848 | ) | (62 | ) | 7.3 | |||||||||
Depreciation and amortisation |
(185 | ) | (171 | ) | (14 | ) | 8.2 | |||||||||
Net operating income |
2,357 | 2,170 | 187 | 8.6 | ||||||||||||
Net loan-loss provisions |
(387 | ) | (532 | ) | 145 | (27.3 | ) | |||||||||
Other income |
(168 | ) | (152 | ) | (16 | ) | 10.6 | |||||||||
Underlying profit before taxes |
1,803 | 1,486 | 316 | 21.3 | ||||||||||||
Tax on profit |
(521 | ) | (423 | ) | (98 | ) | 23.2 | |||||||||
Underlying profit from continuing operations |
1,282 | 1,064 | 218 | 20.5 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Underlying consolidated profit |
1,282 | 1,064 | 218 | 20.5 | ||||||||||||
Minority interests |
189 | 137 | 52 | 38.1 | ||||||||||||
Underlying attributable profit to the Group |
1,093 | 927 | 166 | 17.9 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
1,093 | 927 | 166 | 17.9 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
85,180 | 74,195 | 10,985 | 14.8 | ||||||||||||
Financial assets held for trading (w/o loans) |
25 | 98 | (72 | ) | (74.1 | ) | ||||||||||
Financial assets available-for-sale |
3,836 | 3,692 | 144 | 3.9 | ||||||||||||
Central banks and credit institutions ** |
2,894 | 2,331 | 563 | 24.2 | ||||||||||||
Tangible and intangible assets |
632 | 694 | (61 | ) | (8.8 | ) | ||||||||||
Other assets |
7,054 | 8,121 | (1,067 | ) | (13.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
99,622 | 89,130 | 10,492 | 11.8 | ||||||||||||
Customer deposits ** |
35,050 | 32,763 | 2,288 | 7.0 | ||||||||||||
Debt securities issued ** |
27,892 | 23,540 | 4,353 | 18.5 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
23,399 | 20,468 | 2,931 | 14.3 | ||||||||||||
Other liabilities |
5,470 | 4,342 | 1,128 | 26.0 | ||||||||||||
Stockholders equity *** |
7,811 | 8,018 | (207 | ) | (2.6 | ) | ||||||||||
Other managed and marketed customer funds |
7 | 7 | 0 | 2.5 | ||||||||||||
Mutual funds |
2 | 2 | 0 | 0.8 | ||||||||||||
Pension funds |
6 | 5 | 0 | 3.1 | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
62,950 | 56,309 | 6,640 | 11.8 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Santander Consumer Finance
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
718 | 758 | 783 | 803 | 815 | 833 | 880 | 863 | ||||||||||||||||||||||||
Net fee income |
219 | 214 | 222 | 217 | 231 | 228 | 219 | 184 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
0 | (8 | ) | 3 | (6 | ) | (1 | ) | (5 | ) | (6 | ) | (2 | ) | ||||||||||||||||||
Other operating income * |
10 | 9 | 4 | (19 | ) | 6 | 11 | 13 | (7 | ) | ||||||||||||||||||||||
Gross income |
946 | 973 | 1,012 | 997 | 1,050 | 1,069 | 1,105 | 1,039 | ||||||||||||||||||||||||
Operating expenses |
(417 | ) | (435 | ) | (440 | ) | (467 | ) | (485 | ) | (468 | ) | (467 | ) | (485 | ) | ||||||||||||||||
General administrative expenses |
(379 | ) | (391 | ) | (396 | ) | (421 | ) | (437 | ) | (426 | ) | (421 | ) | (436 | ) | ||||||||||||||||
Personnel |
(177 | ) | (197 | ) | (173 | ) | (193 | ) | (202 | ) | (201 | ) | (201 | ) | (205 | ) | ||||||||||||||||
Other general administrative expenses |
(202 | ) | (194 | ) | (223 | ) | (228 | ) | (235 | ) | (225 | ) | (220 | ) | (230 | ) | ||||||||||||||||
Depreciation and amortisation |
(37 | ) | (44 | ) | (45 | ) | (46 | ) | (48 | ) | (43 | ) | (45 | ) | (49 | ) | ||||||||||||||||
Net operating income |
530 | 538 | 572 | 530 | 565 | 600 | 639 | 554 | ||||||||||||||||||||||||
Net loan-loss provisions |
(165 | ) | (129 | ) | (141 | ) | (97 | ) | (115 | ) | (70 | ) | (116 | ) | (86 | ) | ||||||||||||||||
Other income |
(22 | ) | (36 | ) | (44 | ) | (50 | ) | (39 | ) | (41 | ) | (36 | ) | (52 | ) | ||||||||||||||||
Underlying profit before taxes |
343 | 374 | 386 | 383 | 411 | 489 | 487 | 415 | ||||||||||||||||||||||||
Tax on profit |
(95 | ) | (108 | ) | (107 | ) | (112 | ) | (117 | ) | (152 | ) | (142 | ) | (109 | ) | ||||||||||||||||
Underlying profit from continuing operations |
247 | 266 | 279 | 271 | 294 | 336 | 345 | 306 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | | | | |||||||||||||||||||||||
Underlying consolidated profit |
247 | 266 | 279 | 271 | 294 | 336 | 345 | 306 | ||||||||||||||||||||||||
Minority interests |
31 | 31 | 40 | 35 | 42 | 43 | 54 | 49 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
216 | 235 | 240 | 236 | 252 | 293 | 291 | 257 | ||||||||||||||||||||||||
Net capital gains and provisions ** |
| | | | | (11 | ) | | 11 | |||||||||||||||||||||||
Attributable profit to the Group |
216 | 235 | 240 | 236 | 252 | 282 | 291 | 268 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses (**).-Single Resolution Fund net of tax. In 2Q16 contribution to the SRF and in 4Q16 reallocation to other operating income
|
| |||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans *** |
68,038 | 69,062 | 70,447 | 74,195 | 76,516 | 79,867 | 82,348 | 85,180 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
30 | 58 | 92 | 98 | 35 | 32 | 32 | 25 | ||||||||||||||||||||||||
Financial assets available-for-sale |
1,068 | 1,801 | 2,893 | 3,692 | 3,642 | 3,550 | 3,903 | 3,836 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
3,302 | 4,057 | 1,725 | 2,331 | 2,171 | 2,061 | 2,213 | 2,894 | ||||||||||||||||||||||||
Tangible and intangible assets |
776 | 765 | 750 | 694 | 673 | 676 | 657 | 632 | ||||||||||||||||||||||||
Other assets |
6,394 | 6,023 | 6,322 | 8,121 | 6,557 | 7,133 | 7,257 | 7,054 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
79,607 | 81,766 | 82,229 | 89,130 | 89,593 | 93,318 | 96,410 | 99,622 | ||||||||||||||||||||||||
Customer deposits *** |
30,739 | 31,617 | 31,913 | 32,763 | 33,285 | 33,093 | 34,254 | 35,050 | ||||||||||||||||||||||||
Debt securities issued *** |
18,821 | 17,973 | 20,604 | 23,540 | 22,560 | 25,484 | 27,215 | 27,892 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions *** |
18,024 | 20,406 | 16,389 | 20,468 | 20,798 | 22,404 | 21,863 | 23,399 | ||||||||||||||||||||||||
Other liabilities |
4,250 | 4,034 | 4,946 | 4,342 | 4,647 | 5,068 | 5,563 | 5,470 | ||||||||||||||||||||||||
Stockholders equity **** |
7,773 | 7,736 | 8,377 | 8,018 | 8,304 | 7,271 | 7,515 | 7,811 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
7 | 7 | 7 | 7 | 7 | 7 | 7 | 7 | ||||||||||||||||||||||||
Mutual funds |
2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | ||||||||||||||||||||||||
Pension funds |
5 | 5 | 5 | 5 | 5 | 5 | 6 | 6 | ||||||||||||||||||||||||
Managed portfolios |
| | | | | | | | ||||||||||||||||||||||||
Managed and marketed customer funds |
49,567 | 49,597 | 52,525 | 56,309 | 55,852 | 58,583 | 61,476 | 62,950 |
(***).- | Including all on-balance sheet balances for this item |
(****).- | Capital + reserves + profit + other accumulated results |
Poland
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
834 | 782 | 52 | 6.6 | ||||||||||||
Net fee income |
400 | 422 | (22 | ) | (5.3 | ) | ||||||||||
Gains (losses) on financial transactions |
83 | 112 | (29 | ) | (25.8 | ) | ||||||||||
Other operating income * |
(2 | ) | (40 | ) | 38 | (94.6 | ) | |||||||||
Gross income |
1,314 | 1,276 | 38 | 3.0 | ||||||||||||
Operating expenses |
(579 | ) | (594 | ) | 15 | (2.5 | ) | |||||||||
General administrative expenses |
(521 | ) | (550 | ) | 28 | (5.2 | ) | |||||||||
Personnel |
(303 | ) | (324 | ) | 21 | (6.6 | ) | |||||||||
Other general administrative expenses |
(219 | ) | (226 | ) | 7 | (3.1 | ) | |||||||||
Depreciation and amortisation |
(58 | ) | (44 | ) | (14 | ) | 30.9 | |||||||||
Net operating income |
735 | 683 | 53 | 7.7 | ||||||||||||
Net loan-loss provisions |
(145 | ) | (167 | ) | 23 | (13.5 | ) | |||||||||
Other income |
(83 | ) | (4 | ) | (78 | ) | | |||||||||
Profit before taxes |
508 | 511 | (3 | ) | (0.7 | ) | ||||||||||
Tax on profit |
(121 | ) | (101 | ) | (20 | ) | 19.6 | |||||||||
Profit from continuing operations |
387 | 410 | (23 | ) | (5.6 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
387 | 410 | (23 | ) | (5.6 | ) | ||||||||||
Minority interests |
115 | 110 | 5 | 5.0 | ||||||||||||
Attributable profit to the Group |
272 | 300 | (29 | ) | (9.5 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
19,979 | 18,977 | 1,002 | 5.3 | ||||||||||||
Financial assets held for trading (w/o loans) |
634 | 894 | (259 | ) | (29.0 | ) | ||||||||||
Financial assets available-for-sale |
5,974 | 5,305 | 669 | 12.6 | ||||||||||||
Central banks and credit institutions ** |
911 | 1,153 | (242 | ) | (21.0 | ) | ||||||||||
Tangible and intangible assets |
258 | 260 | (2 | ) | (0.7 | ) | ||||||||||
Other assets |
2,023 | 2,523 | (500 | ) | (19.8 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
29,779 | 29,112 | 667 | 2.3 | ||||||||||||
Customer deposits ** |
22,780 | 21,460 | 1,320 | 6.2 | ||||||||||||
Debt securities issued ** |
504 | 498 | 6 | 1.2 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
853 | 1,152 | (298 | ) | (25.9 | ) | ||||||||||
Other liabilities |
3,249 | 3,515 | (267 | ) | (7.6 | ) | ||||||||||
Stockholders equity *** |
2,393 | 2,487 | (94 | ) | (3.8 | ) | ||||||||||
Other managed and marketed customer funds |
3,202 | 3,209 | (7 | ) | (0.2 | ) | ||||||||||
Mutual funds |
3,118 | 3,106 | 12 | 0.4 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
84 | 103 | (19 | ) | (18.6 | ) | ||||||||||
Managed and marketed customer funds |
26,487 | 25,168 | 1,319 | 5.2 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Ratios (%) and other data |
||||||||||||||||
RoTE |
11.64 | 12.89 | (1.25 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
44.1 | 46.5 | (2.45 p. | ) | ||||||||||||
NPL ratio |
5.42 | 6.30 | (0.88 p. | ) | ||||||||||||
Coverage ratio |
61.0 | 64.0 | (3.00 p. | ) | ||||||||||||
Number of employees |
12,001 | 11,474 | 527 | 4.6 | ||||||||||||
Number of branches |
658 | 723 | (65 | ) | (9.0 | ) |
Poland
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
191 | 192 | 196 | 203 | 197 | 200 | 215 | 222 | ||||||||||||||||||||||||
Net fee income |
100 | 110 | 103 | 109 | 96 | 97 | 106 | 101 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
54 | 19 | 18 | 22 | 25 | 30 | 14 | 14 | ||||||||||||||||||||||||
Other operating income * |
(4 | ) | 16 | (9 | ) | (42 | ) | (6 | ) | 17 | (5 | ) | (8 | ) | ||||||||||||||||||
Gross income |
340 | 336 | 309 | 292 | 311 | 345 | 330 | 329 | ||||||||||||||||||||||||
Operating expenses |
(151 | ) | (153 | ) | (146 | ) | (143 | ) | (145 | ) | (146 | ) | (149 | ) | (139 | ) | ||||||||||||||||
General administrative expenses |
(139 | ) | (142 | ) | (136 | ) | (133 | ) | (131 | ) | (132 | ) | (134 | ) | (124 | ) | ||||||||||||||||
Personnel |
(81 | ) | (82 | ) | (79 | ) | (81 | ) | (74 | ) | (75 | ) | (77 | ) | (76 | ) | ||||||||||||||||
Other general administrative expenses |
(58 | ) | (60 | ) | (57 | ) | (51 | ) | (57 | ) | (56 | ) | (57 | ) | (48 | ) | ||||||||||||||||
Depreciation and amortisation |
(12 | ) | (11 | ) | (11 | ) | (11 | ) | (14 | ) | (14 | ) | (15 | ) | (15 | ) | ||||||||||||||||
Net operating income |
190 | 182 | 162 | 149 | 166 | 199 | 181 | 190 | ||||||||||||||||||||||||
Net loan-loss provisions |
(39 | ) | (46 | ) | (39 | ) | (44 | ) | (33 | ) | (34 | ) | (43 | ) | (35 | ) | ||||||||||||||||
Other income |
(1 | ) | (2 | ) | 3 | (4 | ) | (22 | ) | (29 | ) | (6 | ) | (25 | ) | |||||||||||||||||
Profit before taxes |
150 | 135 | 125 | 101 | 111 | 136 | 132 | 129 | ||||||||||||||||||||||||
Tax on profit |
(27 | ) | (23 | ) | (26 | ) | (24 | ) | (23 | ) | (28 | ) | (32 | ) | (38 | ) | ||||||||||||||||
Profit from continuing operations |
122 | 112 | 99 | 77 | 88 | 108 | 100 | 91 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
122 | 112 | 99 | 77 | 88 | 108 | 100 | 91 | ||||||||||||||||||||||||
Minority interests |
33 | 30 | 26 | 20 | 24 | 33 | 31 | 28 | ||||||||||||||||||||||||
Attributable profit to the Group |
89 | 82 | 73 | 57 | 64 | 75 | 69 | 63 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
|
|||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
18,303 | 18,329 | 18,466 | 18,977 | 19,616 | 19,524 | 20,226 | 19,979 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
1,258 | 1,132 | 1,032 | 894 | 858 | 1,026 | 691 | 634 | ||||||||||||||||||||||||
Financial assets available-for-sale |
5,355 | 5,647 | 5,500 | 5,305 | 5,515 | 4,713 | 5,216 | 5,974 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
1,186 | 1,206 | 1,085 | 1,153 | 719 | 1,179 | 877 | 911 | ||||||||||||||||||||||||
Tangible and intangible assets |
241 | 235 | 229 | 260 | 252 | 239 | 246 | 258 | ||||||||||||||||||||||||
Other assets |
2,206 | 1,698 | 1,854 | 2,523 | 1,589 | 1,701 | 1,733 | 2,023 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
28,548 | 28,248 | 28,166 | 29,112 | 28,549 | 28,382 | 28,987 | 29,779 | ||||||||||||||||||||||||
Customer deposits ** |
20,481 | 20,181 | 20,404 | 21,460 | 21,329 | 21,136 | 22,000 | 22,780 | ||||||||||||||||||||||||
Debt securities issued ** |
340 | 450 | 501 | 498 | 547 | 528 | 505 | 504 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
1,540 | 1,659 | 1,396 | 1,152 | 670 | 1,059 | 782 | 853 | ||||||||||||||||||||||||
Other liabilities |
3,786 | 3,591 | 3,476 | 3,515 | 3,426 | 3,361 | 3,271 | 3,249 | ||||||||||||||||||||||||
Stockholders equity *** |
2,402 | 2,367 | 2,388 | 2,487 | 2,577 | 2,298 | 2,428 | 2,393 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
3,960 | 3,928 | 3,607 | 3,209 | 3,249 | 3,146 | 3,351 | 3,202 | ||||||||||||||||||||||||
Mutual funds |
3,813 | 3,766 | 3,500 | 3,106 | 3,158 | 3,047 | 3,245 | 3,118 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
147 | 162 | 107 | 103 | 91 | 99 | 106 | 84 | ||||||||||||||||||||||||
Managed and marketed customer funds |
24,781 | 24,559 | 24,512 | 25,168 | 25,125 | 24,810 | 25,857 | 26,487 | ||||||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item |
|
|||||||||||||||||||||||||||||||
(***).- Capital + reserves + profit + other accumulated results
|
|
|||||||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
7.33 | 7.07 | 7.14 | 6.30 | 5.93 | 5.84 | 5.71 | 5.42 | ||||||||||||||||||||||||
Coverage ratio |
61.6 | 63.5 | 63.1 | 64.0 | 67.0 | 65.8 | 68.9 | 61.0 | ||||||||||||||||||||||||
Cost of credit |
1.00 | 1.00 | 0.96 | 0.87 | 0.82 | 0.75 | 0.76 | 0.70 |
Poland
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
834 | 750 | 84 | 11.2 | ||||||||||||
Net fee income |
400 | 404 | (5 | ) | (1.2 | ) | ||||||||||
Gains (losses) on financial transactions |
83 | 108 | (24 | ) | (22.6 | ) | ||||||||||
Other operating income * |
(2 | ) | (38 | ) | 36 | (94.4 | ) | |||||||||
Gross income |
1,314 | 1,224 | 91 | 7.4 | ||||||||||||
Operating expenses |
(579 | ) | (569 | ) | (10 | ) | 1.7 | |||||||||
General administrative expenses |
(521 | ) | (527 | ) | 6 | (1.1 | ) | |||||||||
Personnel |
(303 | ) | (310 | ) | 8 | (2.6 | ) | |||||||||
Other general administrative expenses |
(219 | ) | (216 | ) | (2 | ) | 1.1 | |||||||||
Depreciation and amortisation |
(58 | ) | (43 | ) | (16 | ) | 36.5 | |||||||||
Net operating income |
735 | 654 | 81 | 12.3 | ||||||||||||
Net loan-loss provisions |
(145 | ) | (161 | ) | 16 | (9.8 | ) | |||||||||
Other income |
(83 | ) | (4 | ) | (79 | ) | | |||||||||
Profit before taxes |
508 | 490 | 18 | 3.6 | ||||||||||||
Tax on profit |
(121 | ) | (97 | ) | (24 | ) | 24.7 | |||||||||
Profit from continuing operations |
387 | 393 | (6 | ) | (1.6 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
387 | 393 | (6 | ) | (1.6 | ) | ||||||||||
Minority interests |
115 | 105 | 10 | 9.5 | ||||||||||||
Attributable profit to the Group |
272 | 288 | (16 | ) | (5.6 | ) | ||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
||||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
19,979 | 18,347 | 1,632 | 8.9 | ||||||||||||
Financial assets held for trading (w/o loans) |
634 | 864 | (230 | ) | (26.6 | ) | ||||||||||
Financial assets available-for-sale |
5,974 | 5,129 | 845 | 16.5 | ||||||||||||
Central banks and credit institutions ** |
911 | 1,115 | (204 | ) | (18.3 | ) | ||||||||||
Tangible and intangible assets |
258 | 251 | 7 | 2.7 | ||||||||||||
Other assets |
2,023 | 2,440 | (417 | ) | (17.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
29,779 | 28,146 | 1,633 | 5.8 | ||||||||||||
Customer deposits ** |
22,780 | 20,748 | 2,033 | 9.8 | ||||||||||||
Debt securities issued ** |
504 | 482 | 22 | 4.6 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
853 | 1,113 | (260 | ) | (23.3 | ) | ||||||||||
Other liabilities |
3,249 | 3,399 | (150 | ) | (4.4 | ) | ||||||||||
Stockholders equity *** |
2,393 | 2,404 | (12 | ) | (0.5 | ) | ||||||||||
Other managed and marketed customer funds |
3,202 | 3,103 | 99 | 3.2 | ||||||||||||
Mutual funds |
3,118 | 3,003 | 115 | 3.8 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
84 | 100 | (16 | ) | (15.8 | ) | ||||||||||
Managed and marketed customer funds |
26,487 | 24,332 | 2,154 | 8.9 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Poland
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
183 | 180 | 189 | 198 | 197 | 201 | 214 | 222 | ||||||||||||||||||||||||
Net fee income |
96 | 103 | 99 | 106 | 96 | 97 | 105 | 101 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
52 | 17 | 17 | 22 | 25 | 30 | 14 | 14 | ||||||||||||||||||||||||
Other operating income * |
(4 | ) | 15 | (8 | ) | (40 | ) | (6 | ) | 17 | (5 | ) | (8 | ) | ||||||||||||||||||
Gross income |
327 | 314 | 296 | 286 | 311 | 345 | 328 | 330 | ||||||||||||||||||||||||
Operating expenses |
(145 | ) | (144 | ) | (141 | ) | (140 | ) | (145 | ) | (146 | ) | (148 | ) | (140 | ) | ||||||||||||||||
General administrative expenses |
(134 | ) | (133 | ) | (130 | ) | (130 | ) | (131 | ) | (132 | ) | (133 | ) | (125 | ) | ||||||||||||||||
Personnel |
(78 | ) | (77 | ) | (76 | ) | (79 | ) | (74 | ) | (76 | ) | (77 | ) | (76 | ) | ||||||||||||||||
Other general administrative expenses |
(56 | ) | (56 | ) | (54 | ) | (50 | ) | (57 | ) | (57 | ) | (57 | ) | (48 | ) | ||||||||||||||||
Depreciation and amortisation |
(11 | ) | (11 | ) | (10 | ) | (10 | ) | (14 | ) | (14 | ) | (15 | ) | (15 | ) | ||||||||||||||||
Net operating income |
182 | 171 | 156 | 146 | 166 | 199 | 180 | 190 | ||||||||||||||||||||||||
Net loan-loss provisions |
(38 | ) | (43 | ) | (38 | ) | (43 | ) | (33 | ) | (34 | ) | (43 | ) | (35 | ) | ||||||||||||||||
Other income |
(1 | ) | (2 | ) | 3 | (4 | ) | (22 | ) | (29 | ) | (6 | ) | (25 | ) | |||||||||||||||||
Profit before taxes |
144 | 126 | 121 | 100 | 111 | 136 | 131 | 130 | ||||||||||||||||||||||||
Tax on profit |
(26 | ) | (21 | ) | (25 | ) | (24 | ) | (23 | ) | (28 | ) | (32 | ) | (38 | ) | ||||||||||||||||
Profit from continuing operations |
117 | 104 | 95 | 76 | 88 | 108 | 100 | 92 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
117 | 104 | 95 | 76 | 88 | 108 | 100 | 92 | ||||||||||||||||||||||||
Minority interests |
32 | 28 | 25 | 20 | 24 | 33 | 31 | 28 | ||||||||||||||||||||||||
Attributable profit to the Group |
85 | 76 | 70 | 56 | 64 | 75 | 69 | 64 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
||||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
16,955 | 17,418 | 17,773 | 18,347 | 18,937 | 19,639 | 19,808 | 19,979 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
1,166 | 1,076 | 993 | 864 | 828 | 1,032 | 676 | 634 | ||||||||||||||||||||||||
Financial assets available-for-sale |
4,960 | 5,367 | 5,293 | 5,129 | 5,324 | 4,741 | 5,108 | 5,974 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
1,098 | 1,146 | 1,045 | 1,115 | 695 | 1,185 | 859 | 911 | ||||||||||||||||||||||||
Tangible and intangible assets |
223 | 223 | 221 | 251 | 244 | 240 | 241 | 258 | ||||||||||||||||||||||||
Other assets |
2,043 | 1,614 | 1,784 | 2,440 | 1,534 | 1,711 | 1,697 | 2,023 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
26,445 | 26,844 | 27,109 | 28,146 | 27,561 | 28,549 | 28,389 | 29,779 | ||||||||||||||||||||||||
Customer deposits ** |
18,972 | 19,178 | 19,639 | 20,748 | 20,590 | 21,260 | 21,546 | 22,780 | ||||||||||||||||||||||||
Debt securities issued ** |
315 | 428 | 482 | 482 | 528 | 531 | 495 | 504 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
1,427 | 1,577 | 1,344 | 1,113 | 646 | 1,065 | 766 | 853 | ||||||||||||||||||||||||
Other liabilities |
3,507 | 3,412 | 3,346 | 3,399 | 3,308 | 3,381 | 3,203 | 3,249 | ||||||||||||||||||||||||
Stockholders equity *** |
2,225 | 2,250 | 2,298 | 2,404 | 2,488 | 2,312 | 2,378 | 2,393 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
3,668 | 3,733 | 3,472 | 3,103 | 3,137 | 3,165 | 3,282 | 3,202 | ||||||||||||||||||||||||
Mutual funds |
3,532 | 3,579 | 3,369 | 3,003 | 3,049 | 3,065 | 3,178 | 3,118 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
136 | 154 | 103 | 100 | 88 | 100 | 104 | 84 | ||||||||||||||||||||||||
Managed and marketed customer funds |
22,955 | 23,339 | 23,593 | 24,332 | 24,255 | 24,956 | 25,323 | 26,487 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Poland
PLN million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,636 | 3,270 | 366 | 11.2 | ||||||||||||
Net fee income |
1,743 | 1,764 | (21 | ) | (1.2 | ) | ||||||||||
Gains (losses) on financial transactions |
364 | 470 | (106 | ) | (22.6 | ) | ||||||||||
Other operating income * |
(9 | ) | (166 | ) | 157 | (94.4 | ) | |||||||||
Gross income |
5,733 | 5,338 | 395 | 7.4 | ||||||||||||
Operating expenses |
(2,527 | ) | (2,484 | ) | (43 | ) | 1.7 | |||||||||
General administrative expenses |
(2,273 | ) | (2,298 | ) | 25 | (1.1 | ) | |||||||||
Personnel |
(1,320 | ) | (1,354 | ) | 35 | (2.6 | ) | |||||||||
Other general administrative expenses |
(954 | ) | (944 | ) | (10 | ) | 1.1 | |||||||||
Depreciation and amortisation |
(253 | ) | (185 | ) | (68 | ) | 36.5 | |||||||||
Net operating income |
3,207 | 2,855 | 352 | 12.3 | ||||||||||||
Net loan-loss provisions |
(632 | ) | (700 | ) | 68 | (9.8 | ) | |||||||||
Other income |
(360 | ) | (17 | ) | (343 | ) | | |||||||||
Profit before taxes |
2,215 | 2,137 | 78 | 3.6 | ||||||||||||
Tax on profit |
(527 | ) | (422 | ) | (105 | ) | 24.7 | |||||||||
Profit from continuing operations |
1,688 | 1,715 | (27 | ) | (1.6 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,688 | 1,715 | (27 | ) | (1.6 | ) | ||||||||||
Minority interests |
503 | 459 | 44 | 9.5 | ||||||||||||
Attributable profit to the Group |
1,185 | 1,256 | (71 | ) | (5.6 | ) | ||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
88,115 | 80,918 | 7,197 | 8.9 | ||||||||||||
Financial assets held for trading (w/o loans) |
2,798 | 3,810 | (1,013 | ) | (26.6 | ) | ||||||||||
Financial assets available-for-sale |
26,349 | 22,622 | 3,727 | 16.5 | ||||||||||||
Central banks and credit institutions ** |
4,016 | 4,916 | (900 | ) | (18.3 | ) | ||||||||||
Tangible and intangible assets |
1,137 | 1,108 | 29 | 2.7 | ||||||||||||
Other assets |
8,922 | 10,759 | (1,837 | ) | (17.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
131,336 | 124,132 | 7,203 | 5.8 | ||||||||||||
Customer deposits ** |
100,469 | 91,504 | 8,965 | 9.8 | ||||||||||||
Debt securities issued ** |
2,224 | 2,125 | 99 | 4.6 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
3,764 | 4,910 | (1,146 | ) | (23.3 | ) | ||||||||||
Other liabilities |
14,328 | 14,989 | (661 | ) | (4.4 | ) | ||||||||||
Stockholders equity *** |
10,552 | 10,604 | (52 | ) | (0.5 | ) | ||||||||||
Other managed and marketed customer funds |
14,121 | 13,684 | 437 | 3.2 | ||||||||||||
Mutual funds |
13,752 | 13,245 | 506 | 3.8 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
370 | 439 | (69 | ) | (15.8 | ) | ||||||||||
Managed and marketed customer funds |
116,814 | 107,314 | 9,500 | 8.9 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Poland
PLN million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
800 | 784 | 822 | 863 | 858 | 876 | 931 | 971 | ||||||||||||||||||||||||
Net fee income |
420 | 448 | 433 | 463 | 418 | 425 | 459 | 442 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
225 | 74 | 75 | 96 | 108 | 130 | 62 | 63 | ||||||||||||||||||||||||
Other operating income * |
(19 | ) | 65 | (37 | ) | (175 | ) | (27 | ) | 76 | (23 | ) | (35 | ) | ||||||||||||||||||
Gross income |
1,427 | 1,371 | 1,293 | 1,247 | 1,357 | 1,507 | 1,430 | 1,440 | ||||||||||||||||||||||||
Operating expenses |
(632 | ) | (626 | ) | (614 | ) | (611 | ) | (632 | ) | (638 | ) | (647 | ) | (609 | ) | ||||||||||||||||
General administrative expenses |
(584 | ) | (580 | ) | (569 | ) | (566 | ) | (572 | ) | (576 | ) | (581 | ) | (544 | ) | ||||||||||||||||
Personnel |
(341 | ) | (335 | ) | (332 | ) | (347 | ) | (324 | ) | (330 | ) | (334 | ) | (332 | ) | ||||||||||||||||
Other general administrative expenses |
(243 | ) | (245 | ) | (237 | ) | (219 | ) | (249 | ) | (247 | ) | (247 | ) | (211 | ) | ||||||||||||||||
Depreciation and amortisation |
(48 | ) | (46 | ) | (45 | ) | (45 | ) | (60 | ) | (62 | ) | (66 | ) | (66 | ) | ||||||||||||||||
Net operating income |
794 | 745 | 679 | 636 | 724 | 869 | 783 | 831 | ||||||||||||||||||||||||
Net loan-loss provisions |
(164 | ) | (187 | ) | (164 | ) | (186 | ) | (144 | ) | (149 | ) | (186 | ) | (153 | ) | ||||||||||||||||
Other income |
(3 | ) | (9 | ) | 11 | (16 | ) | (97 | ) | (126 | ) | (25 | ) | (111 | ) | |||||||||||||||||
Profit before taxes |
627 | 549 | 526 | 435 | 483 | 593 | 573 | 566 | ||||||||||||||||||||||||
Tax on profit |
(115 | ) | (93 | ) | (110 | ) | (104 | ) | (99 | ) | (122 | ) | (138 | ) | (167 | ) | ||||||||||||||||
Profit from continuing operations |
512 | 456 | 416 | 331 | 384 | 471 | 434 | 399 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
512 | 456 | 416 | 331 | 384 | 471 | 434 | 399 | ||||||||||||||||||||||||
Minority interests |
140 | 123 | 110 | 86 | 103 | 144 | 134 | 122 | ||||||||||||||||||||||||
Attributable profit to the Group |
372 | 333 | 306 | 245 | 281 | 327 | 300 | 277 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
||||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
74,776 | 76,820 | 78,386 | 80,918 | 83,517 | 86,614 | 87,359 | 88,115 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
5,141 | 4,746 | 4,379 | 3,810 | 3,653 | 4,553 | 2,983 | 2,798 | ||||||||||||||||||||||||
Financial assets available-for-sale |
21,876 | 23,668 | 23,344 | 22,622 | 23,479 | 20,908 | 22,527 | 26,349 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
4,845 | 5,056 | 4,607 | 4,916 | 3,063 | 5,228 | 3,788 | 4,016 | ||||||||||||||||||||||||
Tangible and intangible assets |
984 | 983 | 973 | 1,108 | 1,074 | 1,059 | 1,061 | 1,137 | ||||||||||||||||||||||||
Other assets |
9,011 | 7,117 | 7,869 | 10,759 | 6,765 | 7,546 | 7,484 | 8,922 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
116,632 | 118,390 | 119,557 | 124,132 | 121,551 | 125,909 | 125,202 | 131,336 | ||||||||||||||||||||||||
Customer deposits ** |
83,671 | 84,580 | 86,613 | 91,504 | 90,810 | 93,761 | 95,025 | 100,469 | ||||||||||||||||||||||||
Debt securities issued ** |
1,390 | 1,887 | 2,125 | 2,125 | 2,329 | 2,343 | 2,183 | 2,224 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
6,293 | 6,953 | 5,928 | 4,910 | 2,851 | 4,699 | 3,379 | 3,764 | ||||||||||||||||||||||||
Other liabilities |
15,466 | 15,048 | 14,756 | 14,989 | 14,587 | 14,910 | 14,126 | 14,328 | ||||||||||||||||||||||||
Stockholders equity *** |
9,812 | 9,921 | 10,136 | 10,604 | 10,973 | 10,196 | 10,489 | 10,552 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
16,179 | 16,464 | 15,312 | 13,684 | 13,833 | 13,957 | 14,475 | 14,121 | ||||||||||||||||||||||||
Mutual funds |
15,578 | 15,784 | 14,859 | 13,245 | 13,445 | 13,516 | 14,018 | 13,752 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
601 | 680 | 454 | 439 | 389 | 441 | 457 | 370 | ||||||||||||||||||||||||
Managed and marketed customer funds |
101,240 | 102,931 | 104,050 | 107,314 | 106,972 | 110,062 | 111,683 | 116,814 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Portugal
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
733 | 555 | 178 | 32.0 | ||||||||||||
Net fee income |
314 | 263 | 50 | 19.1 | ||||||||||||
Gains (losses) on financial transactions |
112 | 164 | (53 | ) | (31.9 | ) | ||||||||||
Other operating income * |
51 | 33 | 18 | 54.1 | ||||||||||||
Gross income |
1,209 | 1,016 | 193 | 19.0 | ||||||||||||
Operating expenses |
(589 | ) | (494 | ) | (95 | ) | 19.1 | |||||||||
General administrative expenses |
(551 | ) | (458 | ) | (93 | ) | 20.3 | |||||||||
Personnel |
(339 | ) | (291 | ) | (48 | ) | 16.6 | |||||||||
Other general administrative expenses |
(212 | ) | (167 | ) | (45 | ) | 26.6 | |||||||||
Depreciation and amortisation |
(38 | ) | (36 | ) | (2 | ) | 4.7 | |||||||||
Net operating income |
620 | 522 | 99 | 18.9 | ||||||||||||
Net loan-loss provisions |
(54 | ) | (72 | ) | 18 | (25.4 | ) | |||||||||
Other income |
(34 | ) | (31 | ) | (3 | ) | 9.1 | |||||||||
Underlying profit before taxes |
533 | 419 | 114 | 27.2 | ||||||||||||
Tax on profit |
(131 | ) | (118 | ) | (13 | ) | 11.4 | |||||||||
Underlying profit from continuing operations |
402 | 301 | 101 | 33.4 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Underlying consolidated profit |
402 | 301 | 101 | 33.4 | ||||||||||||
Minority interests |
2 | 1 | 2 | 197.8 | ||||||||||||
Underlying attributable profit to the Group |
399 | 300 | 99 | 33.0 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
399 | 300 | 99 | 33.0 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
27,328 | 28,221 | (893 | ) | (3.2 | ) | ||||||||||
Financial assets held for trading (w/o loans) |
1,553 | 1,678 | (126 | ) | (7.5 | ) | ||||||||||
Financial assets available-for-sale |
5,769 | 6,799 | (1,030 | ) | (15.2 | ) | ||||||||||
Central banks and credit institutions ** |
1,320 | 2,104 | (784 | ) | (37.3 | ) | ||||||||||
Tangible and intangible assets |
703 | 720 | (17 | ) | (2.4 | ) | ||||||||||
Other assets |
8,148 | 10,046 | (1,898 | ) | (18.9 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
44,820 | 49,568 | (4,749 | ) | (9.6 | ) | ||||||||||
Customer deposits ** |
30,002 | 29,173 | 830 | 2.8 | ||||||||||||
Debt securities issued ** |
3,805 | 4,994 | (1,189 | ) | (23.8 | ) | ||||||||||
Liabilities under insurance contracts |
39 | 20 | 20 | 101.1 | ||||||||||||
Central banks and credit institutions ** |
6,743 | 11,307 | (4,564 | ) | (40.4 | ) | ||||||||||
Other liabilities |
904 | 1,351 | (447 | ) | (33.1 | ) | ||||||||||
Stockholders equity *** |
3,326 | 2,724 | 603 | 22.1 | ||||||||||||
Other managed and marketed customer funds |
2,770 | 2,842 | (72 | ) | (2.5 | ) | ||||||||||
Mutual funds |
1,435 | 1,512 | (76 | ) | (5.0 | ) | ||||||||||
Pension funds |
933 | 915 | 18 | 2.0 | ||||||||||||
Managed portfolios |
402 | 416 | (14 | ) | (3.3 | ) | ||||||||||
Managed and marketed customer funds |
36,578 | 37,009 | (431 | ) | (1.2 | ) | ||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Capital + reserves + profit + other accumulated results
|
| |||||||||||||||
Ratios (%) and other data |
||||||||||||||||
RoTE |
13.03 | 12.53 | 0.50 p. | |||||||||||||
Efficiency ratio (with amortisations) |
48.7 | 48.7 | 0.05 p. | |||||||||||||
NPL ratio |
8.81 | 7.46 | 1.35 p. | |||||||||||||
Coverage ratio |
63.7 | 99.0 | (35.30 p. | ) | ||||||||||||
Number of employees |
6,306 | 6,568 | (262 | ) | (4.0 | ) | ||||||||||
Number of branches |
657 | 752 | (95 | ) | (12.6 | ) |
Portugal
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
142 | 141 | 134 | 138 | 183 | 188 | 180 | 182 | ||||||||||||||||||||||||
Net fee income |
68 | 67 | 66 | 62 | 90 | 74 | 80 | 69 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
15 | 10 | 16 | 123 | 54 | 15 | 4 | 39 | ||||||||||||||||||||||||
Other operating income * |
13 | 16 | 10 | (5 | ) | 10 | 16 | 23 | 2 | |||||||||||||||||||||||
Gross income |
238 | 234 | 226 | 318 | 337 | 293 | 287 | 292 | ||||||||||||||||||||||||
Operating expenses |
(123 | ) | (122 | ) | (124 | ) | (125 | ) | (154 | ) | (149 | ) | (142 | ) | (143 | ) | ||||||||||||||||
General administrative expenses |
(114 | ) | (113 | ) | (115 | ) | (116 | ) | (145 | ) | (140 | ) | (133 | ) | (133 | ) | ||||||||||||||||
Personnel |
(71 | ) | (72 | ) | (72 | ) | (75 | ) | (88 | ) | (88 | ) | (80 | ) | (83 | ) | ||||||||||||||||
Other general administrative expenses |
(42 | ) | (41 | ) | (43 | ) | (41 | ) | (57 | ) | (52 | ) | (52 | ) | (50 | ) | ||||||||||||||||
Depreciation and amortisation |
(10 | ) | (9 | ) | (9 | ) | (9 | ) | (9 | ) | (9 | ) | (9 | ) | (10 | ) | ||||||||||||||||
Net operating income |
115 | 112 | 102 | 193 | 183 | 144 | 145 | 149 | ||||||||||||||||||||||||
Net loan-loss provisions |
(22 | ) | (21 | ) | (24 | ) | (5 | ) | (22 | ) | (6 | ) | (16 | ) | (9 | ) | ||||||||||||||||
Other income |
(21 | ) | (23 | ) | 23 | (10 | ) | (2 | ) | (21 | ) | (5 | ) | (5 | ) | |||||||||||||||||
Underlying profit before taxes |
72 | 67 | 101 | 178 | 158 | 116 | 124 | 134 | ||||||||||||||||||||||||
Tax on profit |
(17 | ) | (18 | ) | (24 | ) | (58 | ) | (37 | ) | (27 | ) | (31 | ) | (36 | ) | ||||||||||||||||
Underlying profit from continuing operations |
55 | 49 | 77 | 120 | 122 | 89 | 93 | 98 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Underlying consolidated profit |
55 | 49 | 77 | 120 | 122 | 89 | 93 | 98 | ||||||||||||||||||||||||
Minority interests |
0 | (0 | ) | 0 | 1 | 1 | 1 | 1 | 1 | |||||||||||||||||||||||
Underlying attributable profit to the Group |
55 | 49 | 77 | 119 | 121 | 89 | 92 | 97 | ||||||||||||||||||||||||
Net capital gains and provisions ** |
| | | | | (9 | ) | | 9 | |||||||||||||||||||||||
Attributable profit to the Group |
55 | 49 | 77 | 119 | 121 | 80 | 92 | 106 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses (**).- Single Resolution Fund net of tax. In 2Q16 contribution to the SRF and in 4Q16 reallocation to other operating income
|
|
|||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans *** |
23,045 | 23,097 | 23,029 | 28,221 | 27,655 | 27,889 | 27,595 | 27,328 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
2,160 | 2,076 | 1,801 | 1,678 | 1,761 | 1,763 | 1,718 | 1,553 | ||||||||||||||||||||||||
Financial assets available-for-sale |
6,877 | 5,711 | 5,736 | 6,799 | 6,158 | 5,951 | 5,868 | 5,769 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
2,017 | 1,753 | 1,715 | 2,104 | 2,633 | 2,268 | 2,104 | 1,320 | ||||||||||||||||||||||||
Tangible and intangible assets |
700 | 693 | 696 | 720 | 702 | 708 | 696 | 703 | ||||||||||||||||||||||||
Other assets |
6,013 | 6,084 | 6,381 | 10,046 | 8,738 | 8,305 | 8,456 | 8,148 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
40,813 | 39,415 | 39,358 | 49,568 | 47,647 | 46,883 | 46,436 | 44,820 | ||||||||||||||||||||||||
Customer deposits *** |
23,529 | 23,796 | 24,091 | 29,173 | 29,146 | 29,964 | 30,374 | 30,002 | ||||||||||||||||||||||||
Debt securities issued *** |
2,732 | 2,608 | 2,566 | 4,994 | 4,700 | 4,488 | 4,221 | 3,805 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
30 | 24 | 22 | 20 | 45 | 44 | 39 | 39 | ||||||||||||||||||||||||
Central banks and credit institutions *** |
11,043 | 9,794 | 9,384 | 11,307 | 9,643 | 8,164 | 7,415 | 6,743 | ||||||||||||||||||||||||
Other liabilities |
888 | 971 | 920 | 1,351 | 1,183 | 1,063 | 1,054 | 904 | ||||||||||||||||||||||||
Stockholders equity **** |
2,591 | 2,221 | 2,376 | 2,724 | 2,929 | 3,160 | 3,333 | 3,326 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
2,870 | 2,876 | 2,801 | 2,842 | 2,745 | 2,686 | 2,655 | 2,770 | ||||||||||||||||||||||||
Mutual funds |
1,530 | 1,555 | 1,489 | 1,512 | 1,444 | 1,389 | 1,356 | 1,435 | ||||||||||||||||||||||||
Pension funds |
962 | 910 | 906 | 915 | 902 | 894 | 900 | 933 | ||||||||||||||||||||||||
Managed portfolios |
379 | 411 | 406 | 416 | 399 | 403 | 400 | 402 | ||||||||||||||||||||||||
Managed and marketed customer funds |
29,131 | 29,281 | 29,457 | 37,009 | 36,591 | 37,138 | 37,251 | 36,578 | ||||||||||||||||||||||||
(***).- Including all on-balance sheet balances for this item (****).- Capital + reserves + profit + other accumulated results |
|
|||||||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
8.96 | 8.80 | 8.86 | 7.46 | 8.55 | 10.46 | 9.40 | 8.81 | ||||||||||||||||||||||||
Coverage ratio |
52.4 | 54.2 | 56.2 | 99.0 | 87.7 | 61.9 | 57.8 | 63.7 | ||||||||||||||||||||||||
Cost of credit |
0.45 | 0.38 | 0.35 | 0.29 | 0.28 | 0.21 | 0.17 | 0.18 |
Spains real estate activity
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
(43 | ) | (41 | ) | (2 | ) | 4.0 | |||||||||
Net fee income |
1 | 0 | 1 | 131.2 | ||||||||||||
Gains (losses) on financial transactions |
9 | 151 | (142 | ) | (93.9 | ) | ||||||||||
Other operating income * |
72 | 27 | 45 | 166.4 | ||||||||||||
Gross income |
39 | 137 | (98 | ) | (71.8 | ) | ||||||||||
Operating expenses |
(211 | ) | (235 | ) | 24 | (10.3 | ) | |||||||||
General administrative expenses |
(200 | ) | (224 | ) | 24 | (10.7 | ) | |||||||||
Personnel |
(50 | ) | (64 | ) | 14 | (22.6 | ) | |||||||||
Other general administrative expenses |
(150 | ) | (159 | ) | 10 | (6.0 | ) | |||||||||
Depreciation and amortisation |
(11 | ) | (11 | ) | 0 | (1.2 | ) | |||||||||
Net operating income |
(172 | ) | (98 | ) | (74 | ) | 76.1 | |||||||||
Net loan-loss provisions |
(167 | ) | (207 | ) | 41 | (19.6 | ) | |||||||||
Other income |
(122 | ) | (303 | ) | 181 | (59.8 | ) | |||||||||
Profit before taxes |
(461 | ) | (608 | ) | 148 | (24.3 | ) | |||||||||
Tax on profit |
137 | 180 | (42 | ) | (23.6 | ) | ||||||||||
Profit from continuing operations |
(323 | ) | (429 | ) | 105 | (24.6 | ) | |||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
(323 | ) | (429 | ) | 105 | (24.6 | ) | |||||||||
Minority interests |
3 | (9 | ) | 12 | | |||||||||||
Attributable profit to the Group |
(326 | ) | (420 | ) | 93 | (22.3 | ) | |||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
1,990 | 2,794 | (804 | ) | (28.8 | ) | ||||||||||
Financial assets held for trading (w/o loans) |
1 | 5 | (4 | ) | (78.4 | ) | ||||||||||
Financial assets available-for-sale |
423 | 104 | 319 | 306.9 | ||||||||||||
Central banks and credit institutions ** |
1,361 | 698 | 664 | 95.1 | ||||||||||||
Tangible and intangible assets |
1,749 | 5,827 | (4,079 | ) | (70.0 | ) | ||||||||||
Other assets |
5,467 | 6,412 | (945 | ) | (14.7 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
10,991 | 15,840 | (4,849 | ) | (30.6 | ) | ||||||||||
Customer deposits ** |
68 | 125 | (56 | ) | (45.2 | ) | ||||||||||
Debt securities issued ** |
| 0 | (0 | ) | (100.0 | ) | ||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
7,262 | 10,335 | (3,072 | ) | (29.7 | ) | ||||||||||
Other liabilities |
639 | 1,289 | (650 | ) | (50.4 | ) | ||||||||||
Stockholders equity *** |
3,022 | 4,092 | (1,070 | ) | (26.2 | ) | ||||||||||
Other managed and marketed customer funds |
31 | 36 | (4 | ) | (12.1 | ) | ||||||||||
Mutual funds |
31 | 35 | (4 | ) | (10.8 | ) | ||||||||||
Pension funds |
0 | 1 | (1 | ) | (89.1 | ) | ||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
100 | 160 | (61 | ) | (37.9 | ) |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Spains real estate activity
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
(13 | ) | 0 | (11 | ) | (17 | ) | (12 | ) | (10 | ) | (13 | ) | (8 | ) | |||||||||||||||||
Net fee income |
0 | 1 | (1 | ) | 0 | 0 | (0 | ) | 0 | 0 | ||||||||||||||||||||||
Gains (losses) on financial transactions |
44 | 34 | 43 | 31 | 0 | (1 | ) | (0 | ) | 9 | ||||||||||||||||||||||
Other operating income * |
8 | 11 | (5 | ) | 14 | 10 | 22 | 26 | 14 | |||||||||||||||||||||||
Gross income |
39 | 45 | 25 | 27 | (1 | ) | 11 | 13 | 16 | |||||||||||||||||||||||
Operating expenses |
(66 | ) | (57 | ) | (58 | ) | (54 | ) | (54 | ) | (54 | ) | (54 | ) | (48 | ) | ||||||||||||||||
General administrative expenses |
(62 | ) | (53 | ) | (57 | ) | (51 | ) | (52 | ) | (51 | ) | (52 | ) | (46 | ) | ||||||||||||||||
Personnel |
(18 | ) | (13 | ) | (17 | ) | (16 | ) | (14 | ) | (14 | ) | (13 | ) | (9 | ) | ||||||||||||||||
Other general administrative expenses |
(44 | ) | (40 | ) | (40 | ) | (35 | ) | (38 | ) | (37 | ) | (38 | ) | (37 | ) | ||||||||||||||||
Depreciation and amortisation |
(4 | ) | (3 | ) | (1 | ) | (3 | ) | (3 | ) | (3 | ) | (3 | ) | (3 | ) | ||||||||||||||||
Net operating income |
(27 | ) | (11 | ) | (33 | ) | (26 | ) | (55 | ) | (42 | ) | (42 | ) | (33 | ) | ||||||||||||||||
Net loan-loss provisions |
(42 | ) | (49 | ) | (83 | ) | (34 | ) | (25 | ) | (51 | ) | (38 | ) | (52 | ) | ||||||||||||||||
Other income |
(49 | ) | (54 | ) | (61 | ) | (140 | ) | (11 | ) | (25 | ) | (12 | ) | (74 | ) | ||||||||||||||||
Profit before taxes |
(119 | ) | (114 | ) | (176 | ) | (199 | ) | (92 | ) | (118 | ) | (92 | ) | (159 | ) | ||||||||||||||||
Tax on profit |
36 | 34 | 53 | 58 | 27 | 35 | 28 | 48 | ||||||||||||||||||||||||
Profit from continuing operations |
(83 | ) | (80 | ) | (124 | ) | (142 | ) | (65 | ) | (83 | ) | (65 | ) | (111 | ) | ||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
(83 | ) | (80 | ) | (124 | ) | (142 | ) | (65 | ) | (83 | ) | (65 | ) | (111 | ) | ||||||||||||||||
Minority interests |
1 | (1 | ) | (8 | ) | (2 | ) | (1 | ) | (2 | ) | 8 | (2 | ) | ||||||||||||||||||
Attributable profit to the Group |
(85 | ) | (79 | ) | (116 | ) | (140 | ) | (63 | ) | (81 | ) | (72 | ) | (109 | ) | ||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
|
|||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
3,942 | 3,323 | 2,982 | 2,794 | 2,551 | 2,302 | 1,932 | 1,990 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
6 | 4 | 4 | 5 | 5 | 5 | 5 | 1 | ||||||||||||||||||||||||
Financial assets available-for-sale |
167 | 168 | 169 | 104 | 102 | 463 | 466 | 423 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
0 | 0 | 755 | 698 | 643 | 861 | 867 | 1,361 | ||||||||||||||||||||||||
Tangible and intangible assets |
5,865 | 5,804 | 5,692 | 5,827 | 6,131 | 6,016 | 5,989 | 1,749 | ||||||||||||||||||||||||
Other assets |
6,488 | 6,818 | 6,561 | 6,412 | 6,542 | 6,376 | 6,354 | 5,467 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
16,467 | 16,117 | 16,163 | 15,840 | 15,974 | 16,024 | 15,613 | 10,991 | ||||||||||||||||||||||||
Customer deposits ** |
149 | 245 | 153 | 125 | 110 | 114 | 105 | 68 | ||||||||||||||||||||||||
Debt securities issued ** |
| | 0 | 0 | | 646 | 696 | | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
10,538 | 9,498 | 10,304 | 10,335 | 9,377 | 8,684 | 8,473 | 7,262 | ||||||||||||||||||||||||
Other liabilities |
1,624 | 1,841 | 1,402 | 1,289 | 1,791 | 1,799 | 1,774 | 639 | ||||||||||||||||||||||||
Stockholders equity *** |
4,156 | 4,533 | 4,304 | 4,092 | 4,696 | 4,780 | 4,565 | 3,022 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
139 | 44 | 40 | 36 | 35 | 34 | 30 | 31 | ||||||||||||||||||||||||
Mutual funds |
138 | 43 | 39 | 35 | 35 | 33 | 30 | 31 | ||||||||||||||||||||||||
Pension funds |
1 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | ||||||||||||||||||||||||
Managed portfolios |
| | | | | | | | ||||||||||||||||||||||||
Managed and marketed customer funds |
288 | 288 | 193 | 160 | 145 | 794 | 830 | 100 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
United Kingdom
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
4,405 | 4,942 | (538 | ) | (10.9 | ) | ||||||||||
Net fee income |
1,032 | 1,091 | (59 | ) | (5.4 | ) | ||||||||||
Gains (losses) on financial transactions |
319 | 302 | 17 | 5.7 | ||||||||||||
Other operating income * |
61 | 47 | 14 | 30.7 | ||||||||||||
Gross income |
5,816 | 6,382 | (565 | ) | (8.9 | ) | ||||||||||
Operating expenses |
(2,967 | ) | (3,356 | ) | 390 | (11.6 | ) | |||||||||
General administrative expenses |
(2,656 | ) | (3,009 | ) | 353 | (11.7 | ) | |||||||||
Personnel |
(1,418 | ) | (1,592 | ) | 174 | (10.9 | ) | |||||||||
Other general administrative expenses |
(1,238 | ) | (1,417 | ) | 179 | (12.6 | ) | |||||||||
Depreciation and amortisation |
(311 | ) | (347 | ) | 37 | (10.5 | ) | |||||||||
Net operating income |
2,850 | 3,025 | (176 | ) | (5.8 | ) | ||||||||||
Net loan-loss provisions |
(58 | ) | (107 | ) | 49 | (45.7 | ) | |||||||||
Other income |
(339 | ) | (354 | ) | 15 | (4.2 | ) | |||||||||
Profit before taxes |
2,452 | 2,564 | (112 | ) | (4.4 | ) | ||||||||||
Tax on profit |
(736 | ) | (556 | ) | (180 | ) | 32.4 | |||||||||
Profit from continuing operations |
1,716 | 2,008 | (292 | ) | (14.6 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,716 | 2,008 | (292 | ) | (14.6 | ) | ||||||||||
Minority interests |
35 | 37 | (2 | ) | (5.8 | ) | ||||||||||
Attributable profit to the Group |
1,681 | 1,971 | (290 | ) | (14.7 | ) | ||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
251,250 | 282,673 | (31,423 | ) | (11.1 | ) | ||||||||||
Financial assets held for trading (w/o loans) |
33,986 | 40,138 | (6,152 | ) | (15.3 | ) | ||||||||||
Financial assets available-for-sale |
12,336 | 12,279 | 57 | 0.5 | ||||||||||||
Central banks and credit institutions ** |
15,305 | 14,083 | 1,222 | 8.7 | ||||||||||||
Tangible and intangible assets |
2,581 | 3,025 | (444 | ) | (14.7 | ) | ||||||||||
Other assets |
39,502 | 30,957 | 8,545 | 27.6 | ||||||||||||
Total assets/liabilities & shareholders equity |
354,960 | 383,155 | (28,195 | ) | (7.4 | ) | ||||||||||
Customer deposits ** |
212,113 | 231,947 | (19,834 | ) | (8.6 | ) | ||||||||||
Debt securities issued ** |
71,108 | 74,260 | (3,151 | ) | (4.2 | ) | ||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
21,559 | 23,610 | (2,051 | ) | (8.7 | ) | ||||||||||
Other liabilities |
34,068 | 36,162 | (2,094 | ) | (5.8 | ) | ||||||||||
Stockholders equity *** |
16,112 | 17,176 | (1,064 | ) | (6.2 | ) | ||||||||||
Other managed and marketed customer funds |
8,564 | 9,703 | (1,139 | ) | (11.7 | ) | ||||||||||
Mutual funds |
8,447 | 9,564 | (1,117 | ) | (11.7 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
118 | 139 | (22 | ) | (15.5 | ) | ||||||||||
Managed and marketed customer funds |
291,785 | 315,910 | (24,125 | ) | (7.6 | ) | ||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Capital + reserves + profit + other accumulated results
|
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
RoTE |
10.59 | 11.83 | (1.24 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
51.0 | 52.6 | (1.58 p. | ) | ||||||||||||
NPL ratio |
1.41 | 1.52 | (0.11 p. | ) | ||||||||||||
Coverage ratio |
32.9 | 38.2 | (5.30 p. | ) | ||||||||||||
Number of employees |
25,688 | 25,866 | (178 | ) | (0.7 | ) | ||||||||||
Number of branches |
844 | 858 | (14 | ) | (1.6 | ) |
United Kingdom
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
1,194 | 1,247 | 1,250 | 1,251 | 1,154 | 1,136 | 1,043 | 1,072 | ||||||||||||||||||||||||
Net fee income |
287 | 291 | 273 | 240 | 280 | 258 | 259 | 235 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
60 | 83 | 58 | 100 | 68 | 95 | 64 | 91 | ||||||||||||||||||||||||
Other operating income * |
10 | 4 | 23 | 10 | 11 | 12 | 11 | 27 | ||||||||||||||||||||||||
Gross income |
1,551 | 1,626 | 1,605 | 1,600 | 1,513 | 1,501 | 1,377 | 1,425 | ||||||||||||||||||||||||
Operating expenses |
(823 | ) | (843 | ) | (844 | ) | (846 | ) | (794 | ) | (788 | ) | (703 | ) | (683 | ) | ||||||||||||||||
General administrative expenses |
(749 | ) | (759 | ) | (760 | ) | (742 | ) | (718 | ) | (705 | ) | (630 | ) | (604 | ) | ||||||||||||||||
Personnel |
(396 | ) | (418 | ) | (391 | ) | (387 | ) | (371 | ) | (358 | ) | (346 | ) | (343 | ) | ||||||||||||||||
Other general administrative expenses |
(352 | ) | (341 | ) | (369 | ) | (355 | ) | (346 | ) | (346 | ) | (284 | ) | (261 | ) | ||||||||||||||||
Depreciation and amortisation |
(75 | ) | (85 | ) | (84 | ) | (104 | ) | (76 | ) | (83 | ) | (73 | ) | (79 | ) | ||||||||||||||||
Net operating income |
727 | 783 | 761 | 755 | 719 | 713 | 675 | 742 | ||||||||||||||||||||||||
Net loan-loss provisions |
(76 | ) | (18 | ) | 7 | (21 | ) | (7 | ) | (68 | ) | (44 | ) | 61 | ||||||||||||||||||
Other income |
(56 | ) | (51 | ) | (130 | ) | (118 | ) | (59 | ) | (71 | ) | (85 | ) | (124 | ) | ||||||||||||||||
Profit before taxes |
596 | 714 | 639 | 616 | 654 | 574 | 545 | 679 | ||||||||||||||||||||||||
Tax on profit |
(117 | ) | (159 | ) | (149 | ) | (130 | ) | (192 | ) | (173 | ) | (175 | ) | (196 | ) | ||||||||||||||||
Profit from continuing operations |
479 | 555 | 489 | 485 | 462 | 401 | 370 | 483 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
479 | 555 | 489 | 485 | 462 | 401 | 370 | 483 | ||||||||||||||||||||||||
Minority interests |
8 | 9 | 10 | 10 | 9 | 11 | 7 | 9 | ||||||||||||||||||||||||
Attributable profit to the Group |
471 | 545 | 480 | 475 | 453 | 390 | 364 | 474 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
|
|||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
279,334 | 287,896 | 284,003 | 282,673 | 267,628 | 259,852 | 250,294 | 251,250 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
42,850 | 41,349 | 40,406 | 40,138 | 36,151 | 40,661 | 36,246 | 33,986 | ||||||||||||||||||||||||
Financial assets available-for-sale |
12,937 | 12,785 | 12,940 | 12,279 | 11,801 | 11,901 | 12,125 | 12,336 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
19,259 | 16,848 | 14,419 | 14,083 | 17,223 | 17,147 | 16,769 | 15,305 | ||||||||||||||||||||||||
Tangible and intangible assets |
3,094 | 3,175 | 3,043 | 3,025 | 2,787 | 2,646 | 2,536 | 2,581 | ||||||||||||||||||||||||
Other assets |
35,375 | 27,578 | 28,513 | 30,957 | 28,959 | 29,976 | 35,795 | 39,502 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
392,848 | 389,632 | 383,323 | 383,155 | 364,549 | 362,184 | 353,764 | 354,960 | ||||||||||||||||||||||||
Customer deposits ** |
220,684 | 230,233 | 227,212 | 231,947 | 217,282 | 212,152 | 203,785 | 212,113 | ||||||||||||||||||||||||
Debt securities issued ** |
84,356 | 77,895 | 76,149 | 74,260 | 76,614 | 72,556 | 73,204 | 71,108 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
26,264 | 26,331 | 24,871 | 23,610 | 15,210 | 21,040 | 22,411 | 21,559 | ||||||||||||||||||||||||
Other liabilities |
45,703 | 39,385 | 38,500 | 36,162 | 37,176 | 40,880 | 39,048 | 34,068 | ||||||||||||||||||||||||
Stockholders equity *** |
15,841 | 15,788 | 16,591 | 17,176 | 18,268 | 15,556 | 15,315 | 16,112 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
10,469 | 10,807 | 9,376 | 9,703 | 8,784 | 8,365 | 8,544 | 8,564 | ||||||||||||||||||||||||
Mutual funds |
10,313 | 10,645 | 9,238 | 9,564 | 8,661 | 8,246 | 8,426 | 8,447 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
156 | 162 | 138 | 139 | 124 | 119 | 117 | 118 | ||||||||||||||||||||||||
Managed and marketed customer funds |
315,509 | 318,935 | 312,737 | 315,910 | 302,681 | 293,073 | 285,533 | 291,785 | ||||||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Capital + reserves + profit + other accumulated results |
|
|||||||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
1.75 | 1.61 | 1.51 | 1.52 | 1.49 | 1.47 | 1.47 | 1.41 | ||||||||||||||||||||||||
Coverage ratio |
41.2 | 40.3 | 39.6 | 38.2 | 36.5 | 36.5 | 36.0 | 32.9 | ||||||||||||||||||||||||
Cost of credit |
0.11 | 0.08 | 0.04 | 0.03 | 0.01 | 0.03 | 0.05 | 0.02 |
United Kingdom
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
4,405 | 4,388 | 16 | 0.4 | ||||||||||||
Net fee income |
1,032 | 969 | 63 | 6.5 | ||||||||||||
Gains (losses) on financial transactions |
319 | 268 | 51 | 19.1 | ||||||||||||
Other operating income * |
61 | 41 | 20 | 47.3 | ||||||||||||
Gross income |
5,816 | 5,666 | 150 | 2.7 | ||||||||||||
Operating expenses |
(2,967 | ) | (2,980 | ) | 13 | (0.4 | ) | |||||||||
General administrative expenses |
(2,656 | ) | (2,671 | ) | 15 | (0.6 | ) | |||||||||
Personnel |
(1,418 | ) | (1,414 | ) | (5 | ) | 0.3 | |||||||||
Other general administrative expenses |
(1,238 | ) | (1,258 | ) | 20 | (1.6 | ) | |||||||||
Depreciation and amortisation |
(311 | ) | (308 | ) | (2 | ) | 0.8 | |||||||||
Net operating income |
2,850 | 2,686 | 163 | 6.1 | ||||||||||||
Net loan-loss provisions |
(58 | ) | (95 | ) | 37 | (38.9 | ) | |||||||||
Other income |
(339 | ) | (314 | ) | (25 | ) | 7.9 | |||||||||
Profit before taxes |
2,452 | 2,277 | 176 | 7.7 | ||||||||||||
Tax on profit |
(736 | ) | (494 | ) | (243 | ) | 49.2 | |||||||||
Profit from continuing operations |
1,716 | 1,783 | (67 | ) | (3.8 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,716 | 1,783 | (67 | ) | (3.8 | ) | ||||||||||
Minority interests |
35 | 33 | 2 | 6.0 | ||||||||||||
Attributable profit to the Group |
1,681 | 1,750 | (69 | ) | (4.0 | ) | ||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
251,250 | 242,318 | 8,932 | 3.7 | ||||||||||||
Financial assets held for trading (w/o loans) |
33,986 | 34,408 | (422 | ) | (1.2 | ) | ||||||||||
Financial assets available-for-sale |
12,336 | 10,526 | 1,810 | 17.2 | ||||||||||||
Central banks and credit institutions ** |
15,305 | 12,073 | 3,232 | 26.8 | ||||||||||||
Tangible and intangible assets |
2,581 | 2,593 | (13 | ) | (0.5 | ) | ||||||||||
Other assets |
39,502 | 26,538 | 12,965 | 48.9 | ||||||||||||
Total assets/liabilities & shareholders equity |
354,960 | 328,455 | 26,505 | 8.1 | ||||||||||||
Customer deposits ** |
212,113 | 198,834 | 13,279 | 6.7 | ||||||||||||
Debt securities issued ** |
71,108 | 63,658 | 7,450 | 11.7 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
21,559 | 20,239 | 1,319 | 6.5 | ||||||||||||
Other liabilities |
34,068 | 31,000 | 3,069 | 9.9 | ||||||||||||
Stockholders equity *** |
16,112 | 14,724 | 1,388 | 9.4 | ||||||||||||
Other managed and marketed customer funds |
8,564 | 8,318 | 246 | 3.0 | ||||||||||||
Mutual funds |
8,447 | 8,199 | 248 | 3.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
118 | 119 | (2 | ) | (1.4 | ) | ||||||||||
Managed and marketed customer funds |
291,785 | 270,810 | 20,975 | 7.7 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
United Kingdom
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
1,085 | 1,101 | 1,096 | 1,105 | 1,088 | 1,093 | 1,087 | 1,136 | ||||||||||||||||||||||||
Net fee income |
261 | 257 | 239 | 212 | 264 | 248 | 269 | 251 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
55 | 74 | 51 | 88 | 64 | 91 | 68 | 96 | ||||||||||||||||||||||||
Other operating income * |
9 | 3 | 20 | 9 | 10 | 12 | 11 | 28 | ||||||||||||||||||||||||
Gross income |
1,410 | 1,435 | 1,407 | 1,414 | 1,427 | 1,445 | 1,435 | 1,510 | ||||||||||||||||||||||||
Operating expenses |
(748 | ) | (744 | ) | (740 | ) | (747 | ) | (748 | ) | (758 | ) | (733 | ) | (727 | ) | ||||||||||||||||
General administrative expenses |
(680 | ) | (670 | ) | (666 | ) | (655 | ) | (677 | ) | (679 | ) | (658 | ) | (643 | ) | ||||||||||||||||
Personnel |
(360 | ) | (369 | ) | (342 | ) | (342 | ) | (350 | ) | (345 | ) | (360 | ) | (364 | ) | ||||||||||||||||
Other general administrative expenses |
(320 | ) | (300 | ) | (324 | ) | (313 | ) | (327 | ) | (333 | ) | (298 | ) | (280 | ) | ||||||||||||||||
Depreciation and amortisation |
(68 | ) | (75 | ) | (74 | ) | (92 | ) | (72 | ) | (80 | ) | (76 | ) | (84 | ) | ||||||||||||||||
Net operating income |
661 | 691 | 667 | 667 | 678 | 687 | 702 | 783 | ||||||||||||||||||||||||
Net loan-loss provisions |
(69 | ) | (15 | ) | 7 | (18 | ) | (6 | ) | (65 | ) | (46 | ) | 58 | ||||||||||||||||||
Other income |
(51 | ) | (45 | ) | (115 | ) | (104 | ) | (55 | ) | (69 | ) | (87 | ) | (128 | ) | ||||||||||||||||
Profit before taxes |
542 | 631 | 560 | 544 | 617 | 553 | 569 | 713 | ||||||||||||||||||||||||
Tax on profit |
(106 | ) | (141 | ) | (131 | ) | (115 | ) | (181 | ) | (167 | ) | (182 | ) | (207 | ) | ||||||||||||||||
Profit from continuing operations |
436 | 490 | 429 | 429 | 436 | 386 | 387 | 507 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
436 | 490 | 429 | 429 | 436 | 386 | 387 | 507 | ||||||||||||||||||||||||
Minority interests |
7 | 8 | 9 | 9 | 9 | 10 | 7 | 9 | ||||||||||||||||||||||||
Attributable profit to the Group |
428 | 482 | 420 | 420 | 427 | 376 | 380 | 498 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
|
|||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
237,286 | 239,213 | 244,967 | 242,318 | 247,426 | 250,844 | 251,712 | 251,250 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
36,400 | 34,357 | 34,853 | 34,408 | 33,422 | 39,251 | 36,451 | 33,986 | ||||||||||||||||||||||||
Financial assets available-for-sale |
10,989 | 10,623 | 11,161 | 10,526 | 10,910 | 11,488 | 12,193 | 12,336 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
16,360 | 13,999 | 12,437 | 12,073 | 15,923 | 16,553 | 16,864 | 15,305 | ||||||||||||||||||||||||
Tangible and intangible assets |
2,628 | 2,638 | 2,624 | 2,593 | 2,577 | 2,555 | 2,550 | 2,581 | ||||||||||||||||||||||||
Other assets |
30,050 | 22,914 | 24,594 | 26,538 | 26,773 | 28,937 | 35,998 | 39,502 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
333,713 | 323,745 | 330,636 | 328,455 | 337,031 | 349,628 | 355,768 | 354,960 | ||||||||||||||||||||||||
Customer deposits ** |
187,464 | 191,300 | 195,982 | 198,834 | 200,880 | 204,797 | 204,939 | 212,113 | ||||||||||||||||||||||||
Debt securities issued ** |
71,658 | 64,723 | 65,683 | 63,658 | 70,831 | 70,041 | 73,619 | 71,108 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
22,311 | 21,878 | 21,452 | 20,239 | 14,062 | 20,311 | 22,538 | 21,559 | ||||||||||||||||||||||||
Other liabilities |
38,824 | 32,725 | 33,208 | 31,000 | 34,369 | 39,463 | 39,270 | 34,068 | ||||||||||||||||||||||||
Stockholders equity *** |
13,456 | 13,118 | 14,311 | 14,724 | 16,889 | 15,016 | 15,402 | 16,112 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
8,893 | 8,980 | 8,088 | 8,318 | 8,121 | 8,075 | 8,592 | 8,564 | ||||||||||||||||||||||||
Mutual funds |
8,760 | 8,845 | 7,968 | 8,199 | 8,007 | 7,960 | 8,474 | 8,447 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
132 | 135 | 119 | 119 | 114 | 115 | 118 | 118 | ||||||||||||||||||||||||
Managed and marketed customer funds |
268,016 | 265,003 | 269,752 | 270,810 | 279,832 | 282,913 | 287,150 | 291,785 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
United Kingdom
£ million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,599 | 3,585 | 13 | 0.4 | ||||||||||||
Net fee income |
843 | 791 | 52 | 6.5 | ||||||||||||
Gains (losses) on financial transactions |
261 | 219 | 42 | 19.1 | ||||||||||||
Other operating income * |
50 | 34 | 16 | 47.3 | ||||||||||||
Gross income |
4,752 | 4,630 | 123 | 2.7 | ||||||||||||
Operating expenses |
(2,424 | ) | (2,435 | ) | 11 | (0.4 | ) | |||||||||
General administrative expenses |
(2,170 | ) | (2,183 | ) | 13 | (0.6 | ) | |||||||||
Personnel |
(1,159 | ) | (1,155 | ) | (4 | ) | 0.3 | |||||||||
Other general administrative expenses |
(1,011 | ) | (1,028 | ) | 16 | (1.6 | ) | |||||||||
Depreciation and amortisation |
(254 | ) | (252 | ) | (2 | ) | 0.8 | |||||||||
Net operating income |
2,328 | 2,195 | 133 | 6.1 | ||||||||||||
Net loan-loss provisions |
(48 | ) | (78 | ) | 30 | (38.9 | ) | |||||||||
Other income |
(277 | ) | (257 | ) | (20 | ) | 7.9 | |||||||||
Profit before taxes |
2,004 | 1,860 | 143 | 7.7 | ||||||||||||
Tax on profit |
(602 | ) | (403 | ) | (198 | ) | 49.2 | |||||||||
Profit from continuing operations |
1,402 | 1,457 | (55 | ) | (3.8 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,402 | 1,457 | (55 | ) | (3.8 | ) | ||||||||||
Minority interests |
29 | 27 | 2 | 6.0 | ||||||||||||
Attributable profit to the Group |
1,373 | 1,430 | (57 | ) | (4.0 | ) |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
215,116 | 207,468 | 7,648 | 3.7 | ||||||||||||
Financial assets held for trading (w/o loans) |
29,098 | 29,459 | (361 | ) | (1.2 | ) | ||||||||||
Financial assets available-for-sale |
10,561 | 9,012 | 1,550 | 17.2 | ||||||||||||
Central banks and credit institutions ** |
13,104 | 10,336 | 2,767 | 26.8 | ||||||||||||
Tangible and intangible assets |
2,209 | 2,220 | (11 | ) | (0.5 | ) | ||||||||||
Other assets |
33,821 | 22,721 | 11,100 | 48.9 | ||||||||||||
Total assets/liabilities & shareholders equity |
303,909 | 281,217 | 22,693 | 8.1 | ||||||||||||
Customer deposits ** |
181,607 | 170,238 | 11,369 | 6.7 | ||||||||||||
Debt securities issued ** |
60,881 | 54,503 | 6,379 | 11.7 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
18,458 | 17,329 | 1,129 | 6.5 | ||||||||||||
Other liabilities |
29,169 | 26,541 | 2,627 | 9.9 | ||||||||||||
Stockholders equity *** |
13,794 | 12,606 | 1,188 | 9.4 | ||||||||||||
Other managed and marketed customer funds |
7,332 | 7,122 | 211 | 3.0 | ||||||||||||
Mutual funds |
7,232 | 7,019 | 212 | 3.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
101 | 102 | (1 | ) | (1.4 | ) | ||||||||||
Managed and marketed customer funds |
249,821 | 231,862 | 17,959 | 7.7 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
United Kingdom
£ million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
887 | 900 | 896 | 903 | 889 | 893 | 888 | 928 | ||||||||||||||||||||||||
Net fee income |
213 | 210 | 196 | 173 | 216 | 203 | 220 | 205 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
45 | 60 | 42 | 72 | 52 | 75 | 55 | 78 | ||||||||||||||||||||||||
Other operating income * |
7 | 3 | 17 | 7 | 8 | 10 | 9 | 23 | ||||||||||||||||||||||||
Gross income |
1,152 | 1,173 | 1,150 | 1,155 | 1,166 | 1,180 | 1,172 | 1,234 | ||||||||||||||||||||||||
Operating expenses |
(612 | ) | (608 | ) | (605 | ) | (610 | ) | (611 | ) | (619 | ) | (599 | ) | (594 | ) | ||||||||||||||||
General administrative expenses |
(556 | ) | (547 | ) | (545 | ) | (535 | ) | (553 | ) | (554 | ) | (537 | ) | (526 | ) | ||||||||||||||||
Personnel |
(294 | ) | (302 | ) | (280 | ) | (279 | ) | (286 | ) | (282 | ) | (294 | ) | (297 | ) | ||||||||||||||||
Other general administrative expenses |
(262 | ) | (245 | ) | (265 | ) | (256 | ) | (267 | ) | (272 | ) | (243 | ) | (228 | ) | ||||||||||||||||
Depreciation and amortisation |
(56 | ) | (61 | ) | (60 | ) | (75 | ) | (59 | ) | (65 | ) | (62 | ) | (69 | ) | ||||||||||||||||
Net operating income |
540 | 565 | 545 | 545 | 554 | 561 | 573 | 640 | ||||||||||||||||||||||||
Net loan-loss provisions |
(56 | ) | (12 | ) | 6 | (15 | ) | (5 | ) | (53 | ) | (37 | ) | 48 | ||||||||||||||||||
Other income |
(41 | ) | (36 | ) | (94 | ) | (85 | ) | (45 | ) | (56 | ) | (71 | ) | (104 | ) | ||||||||||||||||
Profit before taxes |
443 | 516 | 457 | 444 | 504 | 452 | 465 | 583 | ||||||||||||||||||||||||
Tax on profit |
(87 | ) | (115 | ) | (107 | ) | (94 | ) | (148 | ) | (136 | ) | (149 | ) | (169 | ) | ||||||||||||||||
Profit from continuing operations |
356 | 401 | 350 | 350 | 356 | 316 | 316 | 414 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
356 | 401 | 350 | 350 | 356 | 316 | 316 | 414 | ||||||||||||||||||||||||
Minority interests |
6 | 7 | 7 | 7 | 7 | 8 | 6 | 7 | ||||||||||||||||||||||||
Attributable profit to the Group |
350 | 394 | 343 | 343 | 349 | 307 | 311 | 407 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
203,159 | 204,809 | 209,736 | 207,468 | 211,841 | 214,768 | 215,511 | 215,116 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
31,165 | 29,416 | 29,840 | 29,459 | 28,616 | 33,606 | 31,208 | 29,098 | ||||||||||||||||||||||||
Financial assets available-for-sale |
9,409 | 9,096 | 9,556 | 9,012 | 9,341 | 9,836 | 10,440 | 10,561 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
14,007 | 11,986 | 10,648 | 10,336 | 13,633 | 14,172 | 14,439 | 13,104 | ||||||||||||||||||||||||
Tangible and intangible assets |
2,250 | 2,259 | 2,247 | 2,220 | 2,206 | 2,187 | 2,184 | 2,209 | ||||||||||||||||||||||||
Other assets |
25,728 | 19,619 | 21,057 | 22,721 | 22,922 | 24,775 | 30,821 | 33,821 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
285,718 | 277,184 | 283,084 | 281,217 | 288,559 | 299,345 | 304,602 | 303,909 | ||||||||||||||||||||||||
Customer deposits ** |
160,503 | 163,788 | 167,796 | 170,238 | 171,990 | 175,343 | 175,465 | 181,607 | ||||||||||||||||||||||||
Debt securities issued ** |
61,352 | 55,415 | 56,236 | 54,503 | 60,644 | 59,968 | 63,031 | 60,881 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
19,102 | 18,732 | 18,367 | 17,329 | 12,039 | 17,390 | 19,297 | 18,458 | ||||||||||||||||||||||||
Other liabilities |
33,240 | 28,019 | 28,432 | 26,541 | 29,426 | 33,788 | 33,622 | 29,169 | ||||||||||||||||||||||||
Stockholders equity *** |
11,521 | 11,231 | 12,253 | 12,606 | 14,460 | 12,857 | 13,187 | 13,794 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
7,614 | 7,688 | 6,924 | 7,122 | 6,953 | 6,914 | 7,356 | 7,332 | ||||||||||||||||||||||||
Mutual funds |
7,501 | 7,573 | 6,822 | 7,019 | 6,855 | 6,815 | 7,255 | 7,232 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
113 | 116 | 102 | 102 | 98 | 98 | 101 | 101 | ||||||||||||||||||||||||
Managed and marketed customer funds |
229,470 | 226,890 | 230,956 | 231,862 | 239,587 | 242,224 | 245,852 | 249,821 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Latin America
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
13,346 | 13,752 | (407 | ) | (3.0 | ) | ||||||||||
Net fee income |
4,581 | 4,452 | 128 | 2.9 | ||||||||||||
Gains (losses) on financial transactions |
806 | 517 | 290 | 56.1 | ||||||||||||
Other operating income * |
32 | 36 | (4 | ) | (10.9 | ) | ||||||||||
Gross income |
18,764 | 18,757 | 8 | 0.0 | ||||||||||||
Operating expenses |
(7,692 | ) | (7,906 | ) | 214 | (2.7 | ) | |||||||||
General administrative expenses |
(7,007 | ) | (7,230 | ) | 223 | (3.1 | ) | |||||||||
Personnel |
(3,886 | ) | (3,955 | ) | 70 | (1.8 | ) | |||||||||
Other general administrative expenses |
(3,121 | ) | (3,274 | ) | 153 | (4.7 | ) | |||||||||
Depreciation and amortisation |
(685 | ) | (676 | ) | (9 | ) | 1.3 | |||||||||
Net operating income |
11,073 | 10,851 | 222 | 2.0 | ||||||||||||
Net loan-loss provisions |
(4,911 | ) | (4,950 | ) | 39 | (0.8 | ) | |||||||||
Other income |
(785 | ) | (893 | ) | 107 | (12.0 | ) | |||||||||
Profit before taxes |
5,377 | 5,008 | 369 | 7.4 | ||||||||||||
Tax on profit |
(1,363 | ) | (1,219 | ) | (143 | ) | 11.7 | |||||||||
Profit from continuing operations |
4,014 | 3,789 | 225 | 5.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
4,014 | 3,789 | 225 | 5.9 | ||||||||||||
Minority interests |
628 | 596 | 32 | 5.4 | ||||||||||||
Attributable profit to the Group |
3,386 | 3,193 | 193 | 6.1 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
152,187 | 133,138 | 19,049 | 14.3 | ||||||||||||
Financial assets held for trading (w/o loans) |
43,422 | 33,670 | 9,752 | 29.0 | ||||||||||||
Financial assets available-for-sale |
29,840 | 25,926 | 3,914 | 15.1 | ||||||||||||
Central banks and credit institutions ** |
48,612 | 35,523 | 13,090 | 36.8 | ||||||||||||
Tangible and intangible assets |
4,111 | 3,522 | 589 | 16.7 | ||||||||||||
Other assets |
42,596 | 36,106 | 6,490 | 18.0 | ||||||||||||
Total assets/liabilities & shareholders equity |
320,768 | 267,885 | 52,884 | 19.7 | ||||||||||||
Customer deposits ** |
143,747 | 122,413 | 21,334 | 17.4 | ||||||||||||
Debt securities issued ** |
47,436 | 39,527 | 7,909 | 20.0 | ||||||||||||
Liabilities under insurance contracts |
1 | 1 | (1 | ) | (49.1 | ) | ||||||||||
Central banks and credit institutions ** |
47,585 | 42,393 | 5,192 | 12.2 | ||||||||||||
Other liabilities |
57,473 | 43,872 | 13,601 | 31.0 | ||||||||||||
Stockholders equity *** |
24,526 | 19,678 | 4,849 | 24.6 | ||||||||||||
Other managed and marketed customer funds |
81,482 | 65,690 | 15,792 | 24.0 | ||||||||||||
Mutual funds |
75,002 | 61,096 | 13,906 | 22.8 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
6,480 | 4,594 | 1,886 | 41.0 | ||||||||||||
Managed and marketed customer funds |
272,665 | 227,631 | 45,034 | 19.8 | ||||||||||||
(**).- Including all on-balance sheet balances for this item |
||||||||||||||||
(***).- Capital + reserves + profit + other accumulated results |
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
RoTE |
15.56 | 15.20 | 0.36 p. | |||||||||||||
Efficiency ratio (with amortisations) |
41.0 | 42.1 | (1.16 p. | ) | ||||||||||||
NPL ratio |
4.81 | 4.96 | (0.15 p. | ) | ||||||||||||
Coverage ratio |
87.3 | 79.0 | 8.30 p. | |||||||||||||
Number of employees |
86,312 | 89,819 | (3,507 | ) | (3.9 | ) | ||||||||||
Number of branches |
5,818 | 5,841 | (23 | ) | (0.4 | ) |
Latin America
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
3,545 | 3,610 | 3,334 | 3,263 | 3,044 | 3,140 | 3,456 | 3,706 | ||||||||||||||||||||||||
Net fee income |
1,135 | 1,151 | 1,079 | 1,086 | 961 | 1,121 | 1,181 | 1,317 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
168 | 163 | 126 | 60 | 141 | 222 | 297 | 147 | ||||||||||||||||||||||||
Other operating income * |
(2 | ) | 27 | 23 | (13 | ) | (7 | ) | 25 | (9 | ) | 23 | ||||||||||||||||||||
Gross income |
4,846 | 4,952 | 4,562 | 4,396 | 4,139 | 4,507 | 4,925 | 5,193 | ||||||||||||||||||||||||
Operating expenses |
(2,047 | ) | (2,027 | ) | (1,895 | ) | (1,937 | ) | (1,736 | ) | (1,834 | ) | (1,974 | ) | (2,148 | ) | ||||||||||||||||
General administrative expenses |
(1,865 | ) | (1,845 | ) | (1,738 | ) | (1,782 | ) | (1,584 | ) | (1,666 | ) | (1,796 | ) | (1,960 | ) | ||||||||||||||||
Personnel |
(1,002 | ) | (1,020 | ) | (956 | ) | (978 | ) | (868 | ) | (938 | ) | (991 | ) | (1,088 | ) | ||||||||||||||||
Other general administrative expenses |
(863 | ) | (826 | ) | (782 | ) | (804 | ) | (716 | ) | (728 | ) | (805 | ) | (872 | ) | ||||||||||||||||
Depreciation and amortisation |
(182 | ) | (182 | ) | (157 | ) | (155 | ) | (151 | ) | (168 | ) | (178 | ) | (188 | ) | ||||||||||||||||
Net operating income |
2,800 | 2,925 | 2,667 | 2,459 | 2,404 | 2,673 | 2,952 | 3,045 | ||||||||||||||||||||||||
Net loan-loss provisions |
(1,210 | ) | (1,226 | ) | (1,241 | ) | (1,273 | ) | (1,105 | ) | (1,149 | ) | (1,329 | ) | (1,329 | ) | ||||||||||||||||
Other income |
(203 | ) | (273 | ) | (264 | ) | (153 | ) | (189 | ) | (217 | ) | (133 | ) | (247 | ) | ||||||||||||||||
Profit before taxes |
1,386 | 1,426 | 1,163 | 1,034 | 1,110 | 1,308 | 1,490 | 1,469 | ||||||||||||||||||||||||
Tax on profit |
(401 | ) | (374 | ) | (223 | ) | (221 | ) | (269 | ) | (352 | ) | (407 | ) | (334 | ) | ||||||||||||||||
Profit from continuing operations |
985 | 1,052 | 940 | 812 | 841 | 955 | 1,083 | 1,135 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | 0 | (0 | ) | | |||||||||||||||||||||||
Consolidated profit |
985 | 1,052 | 940 | 812 | 841 | 955 | 1,083 | 1,135 | ||||||||||||||||||||||||
Minority interests |
145 | 176 | 156 | 119 | 137 | 152 | 166 | 173 | ||||||||||||||||||||||||
Attributable profit to the Group |
840 | 876 | 783 | 693 | 703 | 803 | 917 | 962 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
146,660 | 145,094 | 129,593 | 133,138 | 131,830 | 141,873 | 142,414 | 152,187 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
34,791 | 34,585 | 37,178 | 33,670 | 36,152 | 38,044 | 32,081 | 43,422 | ||||||||||||||||||||||||
Financial assets available-for-sale |
31,013 | 34,670 | 23,722 | 25,926 | 27,032 | 28,815 | 29,696 | 29,840 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
35,121 | 35,811 | 36,788 | 35,523 | 39,060 | 49,887 | 49,542 | 48,612 | ||||||||||||||||||||||||
Tangible and intangible assets |
4,116 | 4,056 | 3,416 | 3,522 | 3,549 | 3,869 | 3,839 | 4,111 | ||||||||||||||||||||||||
Other assets |
33,893 | 30,279 | 33,672 | 36,106 | 35,205 | 37,107 | 36,665 | 42,596 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
285,594 | 284,495 | 264,369 | 267,885 | 272,829 | 299,596 | 294,236 | 320,768 | ||||||||||||||||||||||||
Customer deposits ** |
135,772 | 133,402 | 118,044 | 122,413 | 125,348 | 134,898 | 133,436 | 143,747 | ||||||||||||||||||||||||
Debt securities issued ** |
41,321 | 43,574 | 38,027 | 39,527 | 39,319 | 45,148 | 44,278 | 47,436 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
38,413 | 41,756 | 42,517 | 42,393 | 41,879 | 42,333 | 39,642 | 47,585 | ||||||||||||||||||||||||
Other liabilities |
47,835 | 43,404 | 45,884 | 43,872 | 44,863 | 53,825 | 52,985 | 57,473 | ||||||||||||||||||||||||
Stockholders equity *** |
22,251 | 22,358 | 19,896 | 19,678 | 21,418 | 23,391 | 23,892 | 24,526 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
70,073 | 71,585 | 62,030 | 65,690 | 68,191 | 76,722 | 79,125 | 81,482 | ||||||||||||||||||||||||
Mutual funds |
64,919 | 66,315 | 57,561 | 61,096 | 63,275 | 70,759 | 72,890 | 75,002 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
5,153 | 5,270 | 4,470 | 4,594 | 4,916 | 5,964 | 6,235 | 6,480 | ||||||||||||||||||||||||
Managed and marketed customer funds |
247,166 | 248,561 | 218,102 | 227,631 | 232,858 | 256,768 | 256,840 | 272,665 | ||||||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item |
|
|||||||||||||||||||||||||||||||
(***).- Capital + reserves + profit + other accumulated results |
|
|||||||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
4.64 | 4.74 | 4.65 | 4.96 | 4.88 | 4.98 | 4.94 | 4.81 | ||||||||||||||||||||||||
Coverage ratio |
83.6 | 84.4 | 85.4 | 79.0 | 79.7 | 81.4 | 84.5 | 87.3 | ||||||||||||||||||||||||
Cost of credit |
3.53 | 3.39 | 3.33 | 3.36 | 3.39 | 3.41 | 3.42 | 3.37 |
Latin America
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
13,346 | 12,570 | 776 | 6.2 | ||||||||||||
Net fee income |
4,581 | 3,977 | 603 | 15.2 | ||||||||||||
Gains (losses) on financial transactions |
806 | 436 | 371 | 85.1 | ||||||||||||
Other operating income * |
32 | 51 | (19 | ) | (38.0 | ) | ||||||||||
Gross income |
18,764 | 17,034 | 1,731 | 10.2 | ||||||||||||
Operating expenses |
(7,692 | ) | (7,113 | ) | (579 | ) | 8.1 | |||||||||
General administrative expenses |
(7,007 | ) | (6,501 | ) | (506 | ) | 7.8 | |||||||||
Personnel |
(3,886 | ) | (3,570 | ) | (316 | ) | 8.8 | |||||||||
Other general administrative expenses |
(3,121 | ) | (2,931 | ) | (190 | ) | 6.5 | |||||||||
Depreciation and amortisation |
(685 | ) | (611 | ) | (74 | ) | 12.0 | |||||||||
Net operating income |
11,073 | 9,921 | 1,152 | 11.6 | ||||||||||||
Net loan-loss provisions |
(4,911 | ) | (4,581 | ) | (330 | ) | 7.2 | |||||||||
Other income |
(785 | ) | (847 | ) | 62 | (7.3 | ) | |||||||||
Profit before taxes |
5,377 | 4,493 | 884 | 19.7 | ||||||||||||
Tax on profit |
(1,363 | ) | (1,087 | ) | (275 | ) | 25.3 | |||||||||
Profit from continuing operations |
4,014 | 3,406 | 609 | 17.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
4,014 | 3,406 | 609 | 17.9 | ||||||||||||
Minority interests |
628 | 550 | 79 | 14.3 | ||||||||||||
Attributable profit to the Group |
3,386 | 2,856 | 530 | 18.6 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
152,187 | 147,022 | 5,165 | 3.5 | ||||||||||||
Financial assets held for trading (w/o loans) |
43,422 | 35,145 | 8,277 | 23.6 | ||||||||||||
Financial assets available-for-sale |
29,840 | 29,272 | 567 | 1.9 | ||||||||||||
Central banks and credit institutions ** |
48,612 | 42,067 | 6,545 | 15.6 | ||||||||||||
Tangible and intangible assets |
4,111 | 4,022 | 89 | 2.2 | ||||||||||||
Other assets |
42,596 | 40,572 | 2,024 | 5.0 | ||||||||||||
Total assets/liabilities & shareholders equity |
320,768 | 298,100 | 22,668 | 7.6 | ||||||||||||
Customer deposits ** |
143,747 | 134,661 | 9,086 | 6.7 | ||||||||||||
Debt securities issued ** |
47,436 | 46,177 | 1,259 | 2.7 | ||||||||||||
Liabilities under insurance contracts |
1 | 2 | (1 | ) | (59.5 | ) | ||||||||||
Central banks and credit institutions ** |
47,585 | 46,824 | 761 | 1.6 | ||||||||||||
Other liabilities |
57,473 | 48,671 | 8,802 | 18.1 | ||||||||||||
Stockholders equity *** |
24,526 | 21,766 | 2,761 | 12.7 | ||||||||||||
Other managed and marketed customer funds |
81,482 | 76,399 | 5,083 | 6.7 | ||||||||||||
Mutual funds |
75,002 | 70,943 | 4,059 | 5.7 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
6,480 | 5,456 | 1,024 | 18.8 | ||||||||||||
Managed and marketed customer funds |
272,665 | 257,237 | 15,428 | 6.0 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Latin America
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
2,948 | 3,107 | 3,215 | 3,300 | 3,253 | 3,204 | 3,342 | 3,547 | ||||||||||||||||||||||||
Net fee income |
926 | 971 | 1,012 | 1,069 | 1,025 | 1,146 | 1,145 | 1,264 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
139 | 135 | 113 | 48 | 141 | 229 | 297 | 140 | ||||||||||||||||||||||||
Other operating income * |
1 | 26 | 26 | (3 | ) | (5 | ) | 25 | (10 | ) | 22 | |||||||||||||||||||||
Gross income |
4,015 | 4,239 | 4,367 | 4,413 | 4,414 | 4,605 | 4,773 | 4,973 | ||||||||||||||||||||||||
Operating expenses |
(1,682 | ) | (1,722 | ) | (1,793 | ) | (1,916 | ) | (1,844 | ) | (1,871 | ) | (1,915 | ) | (2,062 | ) | ||||||||||||||||
General administrative expenses |
(1,531 | ) | (1,566 | ) | (1,642 | ) | (1,762 | ) | (1,683 | ) | (1,699 | ) | (1,743 | ) | (1,883 | ) | ||||||||||||||||
Personnel |
(825 | ) | (868 | ) | (906 | ) | (971 | ) | (923 | ) | (957 | ) | (961 | ) | (1,044 | ) | ||||||||||||||||
Other general administrative expenses |
(707 | ) | (698 | ) | (736 | ) | (791 | ) | (760 | ) | (742 | ) | (781 | ) | (839 | ) | ||||||||||||||||
Depreciation and amortisation |
(151 | ) | (156 | ) | (151 | ) | (154 | ) | (161 | ) | (172 | ) | (172 | ) | (179 | ) | ||||||||||||||||
Net operating income |
2,333 | 2,517 | 2,573 | 2,497 | 2,570 | 2,734 | 2,858 | 2,911 | ||||||||||||||||||||||||
Net loan-loss provisions |
(1,017 | ) | (1,065 | ) | (1,205 | ) | (1,294 | ) | (1,189 | ) | (1,173 | ) | (1,285 | ) | (1,264 | ) | ||||||||||||||||
Other income |
(169 | ) | (239 | ) | (263 | ) | (176 | ) | (210 | ) | (223 | ) | (119 | ) | (234 | ) | ||||||||||||||||
Profit before taxes |
1,147 | 1,213 | 1,106 | 1,027 | 1,171 | 1,338 | 1,454 | 1,414 | ||||||||||||||||||||||||
Tax on profit |
(329 | ) | (315 | ) | (216 | ) | (227 | ) | (284 | ) | (363 | ) | (397 | ) | (318 | ) | ||||||||||||||||
Profit from continuing operations |
818 | 898 | 889 | 800 | 887 | 975 | 1,057 | 1,096 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | 0 | (0 | ) | | |||||||||||||||||||||||
Consolidated profit |
818 | 898 | 889 | 800 | 887 | 975 | 1,057 | 1,096 | ||||||||||||||||||||||||
Minority interests |
125 | 154 | 151 | 120 | 142 | 155 | 163 | 168 | ||||||||||||||||||||||||
Attributable profit to the Group |
693 | 745 | 738 | 680 | 744 | 820 | 894 | 928 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
136,351 | 138,075 | 144,882 | 147,022 | 144,225 | 145,308 | 147,793 | 152,187 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
30,760 | 31,680 | 39,705 | 35,145 | 37,749 | 38,294 | 33,075 | 43,422 | ||||||||||||||||||||||||
Financial assets available-for-sale |
29,764 | 33,601 | 27,579 | 29,272 | 29,986 | 29,481 | 30,863 | 29,840 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
33,617 | 34,871 | 44,022 | 42,067 | 44,271 | 51,347 | 51,714 | 48,612 | ||||||||||||||||||||||||
Tangible and intangible assets |
3,805 | 3,800 | 3,861 | 4,022 | 4,018 | 3,990 | 4,006 | 4,111 | ||||||||||||||||||||||||
Other assets |
31,004 | 28,436 | 38,546 | 40,572 | 39,242 | 38,180 | 38,190 | 42,596 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
265,301 | 270,463 | 298,594 | 298,100 | 299,491 | 306,599 | 305,641 | 320,768 | ||||||||||||||||||||||||
Customer deposits ** |
124,461 | 125,571 | 131,199 | 134,661 | 137,280 | 138,200 | 138,534 | 143,747 | ||||||||||||||||||||||||
Debt securities issued ** |
40,044 | 42,820 | 45,836 | 46,177 | 44,643 | 46,661 | 46,261 | 47,436 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
1 | 1 | 1 | 2 | 1 | 1 | 1 | 1 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
35,957 | 40,303 | 48,741 | 46,824 | 45,653 | 43,184 | 41,129 | 47,585 | ||||||||||||||||||||||||
Other liabilities |
44,270 | 40,685 | 50,610 | 48,671 | 48,218 | 54,543 | 54,839 | 57,473 | ||||||||||||||||||||||||
Stockholders equity *** |
20,568 | 21,083 | 22,207 | 21,766 | 23,696 | 24,009 | 24,878 | 24,526 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
66,864 | 69,261 | 73,626 | 76,399 | 77,311 | 79,049 | 82,650 | 81,482 | ||||||||||||||||||||||||
Mutual funds |
61,746 | 63,933 | 68,152 | 70,943 | 71,653 | 72,821 | 76,116 | 75,002 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
5,118 | 5,328 | 5,475 | 5,456 | 5,658 | 6,228 | 6,535 | 6,480 | ||||||||||||||||||||||||
Managed and marketed customer funds |
231,370 | 237,652 | 250,661 | 257,237 | 259,235 | 263,910 | 267,445 | 272,665 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Latin America. Results
million
Gross income | Net operating income | Attributable profit to the Group | ||||||||||||||||||||||||||||||||||
2016 | 2015 | Var. (%) | 2016 | 2015 | Var. (%) | 2016 | 2015 | Var. (%) | ||||||||||||||||||||||||||||
Brazil |
11,321 | 11,140 | 1.6 | 6,845 | 6,689 | 2.3 | 1,786 | 1,631 | 9.5 | |||||||||||||||||||||||||||
Mexico |
3,203 | 3,317 | (3.4 | ) | 1,928 | 1,947 | (1.0 | ) | 629 | 629 | 0.1 | |||||||||||||||||||||||||
Chile |
2,422 | 2,336 | 3.7 | 1,435 | 1,332 | 7.7 | 513 | 455 | 12.7 | |||||||||||||||||||||||||||
Argentina |
1,377 | 1,550 | (11.2 | ) | 636 | 687 | (7.5 | ) | 359 | 378 | (5.0 | ) | ||||||||||||||||||||||||
Uruguay |
344 | 319 | 8.0 | 167 | 137 | 21.8 | 84 | 70 | 19.8 | |||||||||||||||||||||||||||
Peru |
76 | 79 | (3.1 | ) | 53 | 54 | (2.6 | ) | 37 | 32 | 14.2 | |||||||||||||||||||||||||
Colombia |
19 | 16 | 22.1 | 8 | 6 | 31.5 | (18 | ) | (1 | ) | | |||||||||||||||||||||||||
Rest |
3 | 1 | 159.1 | 1 | (2 | ) | | (5 | ) | (2 | ) | 102.6 | ||||||||||||||||||||||||
Total |
18,764 | 18,757 | 0.0 | 11,073 | 10,851 | 2.0 | 3,386 | 3,193 | 6.1 |
Latin America. Results
Constant million
Gross income | Net operating income | Attributable profit to the Group | ||||||||||||||||||||||||||||||||||
2016 | 2015 | Var. (%) | 2016 | 2015 | Var. (%) | 2016 | 2015 | Var. (%) | ||||||||||||||||||||||||||||
Brazil |
11,321 | 10,600 | 6.8 | 6,845 | 6,364 | 7.6 | 1,786 | 1,552 | 15.0 | |||||||||||||||||||||||||||
Mexico |
3,203 | 2,823 | 13.4 | 1,928 | 1,658 | 16.3 | 629 | 535 | 17.5 | |||||||||||||||||||||||||||
Chile |
2,422 | 2,262 | 7.0 | 1,435 | 1,290 | 11.2 | 513 | 441 | 16.4 | |||||||||||||||||||||||||||
Argentina |
1,377 | 970 | 42.0 | 636 | 430 | 47.8 | 359 | 237 | 51.8 | |||||||||||||||||||||||||||
Uruguay |
344 | 289 | 19.0 | 167 | 125 | 34.2 | 84 | 64 | 31.9 | |||||||||||||||||||||||||||
Peru |
76 | 74 | 2.6 | 53 | 51 | 3.1 | 37 | 31 | 20.9 | |||||||||||||||||||||||||||
Colombia |
19 | 14 | 36.4 | 8 | 5 | 46.8 | (18 | ) | (1 | ) | | |||||||||||||||||||||||||
Rest |
3 | 1 | 160.6 | 1 | (2 | ) | | (5 | ) | (2 | ) | 103.9 | ||||||||||||||||||||||||
Total |
18,764 | 17,034 | 10.2 | 11,073 | 9,921 | 11.6 | 3,386 | 2,856 | 18.6 |
Brazil
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
8,062 | 8,320 | (257 | ) | (3.1 | ) | ||||||||||
Net fee income |
2,940 | 2,643 | 297 | 11.2 | ||||||||||||
Gains (losses) on financial transactions |
238 | 42 | 196 | 467.9 | ||||||||||||
Other operating income * |
80 | 135 | (55 | ) | (40.8 | ) | ||||||||||
Gross income |
11,321 | 11,140 | 180 | 1.6 | ||||||||||||
Operating expenses |
(4,475 | ) | (4,452 | ) | (24 | ) | 0.5 | |||||||||
General administrative expenses |
(4,046 | ) | (4,040 | ) | (6 | ) | 0.1 | |||||||||
Personnel |
(2,253 | ) | (2,205 | ) | (48 | ) | 2.2 | |||||||||
Other general administrative expenses |
(1,793 | ) | (1,835 | ) | 42 | (2.3 | ) | |||||||||
Depreciation and amortisation |
(429 | ) | (411 | ) | (18 | ) | 4.3 | |||||||||
Net operating income |
6,845 | 6,689 | 157 | 2.3 | ||||||||||||
Net loan-loss provisions |
(3,377 | ) | (3,297 | ) | (80 | ) | 2.4 | |||||||||
Other income |
(696 | ) | (878 | ) | 182 | (20.7 | ) | |||||||||
Profit before taxes |
2,772 | 2,513 | 259 | 10.3 | ||||||||||||
Tax on profit |
(773 | ) | (689 | ) | (84 | ) | 12.2 | |||||||||
Profit from continuing operations |
1,999 | 1,824 | 175 | 9.6 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,999 | 1,824 | 175 | 9.6 | ||||||||||||
Minority interests |
213 | 193 | 20 | 10.5 | ||||||||||||
Attributable profit to the Group |
1,786 | 1,631 | 154 | 9.5 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
75,474 | 60,238 | 15,236 | 25.3 | ||||||||||||
Financial assets held for trading (w/o loans) |
26,007 | 13,360 | 12,647 | 94.7 | ||||||||||||
Financial assets available-for-sale |
16,851 | 15,814 | 1,037 | 6.6 | ||||||||||||
Central banks and credit institutions ** |
36,430 | 26,692 | 9,737 | 36.5 | ||||||||||||
Tangible and intangible assets |
2,704 | 2,280 | 424 | 18.6 | ||||||||||||
Other assets |
24,036 | 20,150 | 3,886 | 19.3 | ||||||||||||
Total assets/liabilities & shareholders equity |
181,502 | 138,534 | 42,968 | 31.0 | ||||||||||||
Customer deposits ** |
72,478 | 56,636 | 15,842 | 28.0 | ||||||||||||
Debt securities issued ** |
31,679 | 26,171 | 5,507 | 21.0 | ||||||||||||
Liabilities under insurance contracts |
1 | 1 | (1 | ) | (49.1 | ) | ||||||||||
Central banks and credit institutions ** |
27,226 | 21,600 | 5,626 | 26.0 | ||||||||||||
Other liabilities |
34,571 | 24,085 | 10,486 | 43.5 | ||||||||||||
Stockholders equity *** |
15,547 | 10,040 | 5,507 | 54.8 | ||||||||||||
Other managed and marketed customer funds |
59,631 | 45,607 | 14,024 | 30.7 | ||||||||||||
Mutual funds |
55,733 | 42,961 | 12,772 | 29.7 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
3,898 | 2,646 | 1,252 | 47.3 | ||||||||||||
Managed and marketed customer funds |
163,788 | 128,414 | 35,373 | 27.5 | ||||||||||||
(**).- Including all on-balance sheet balances for this item | ||||||||||||||||
(***).- Capital + reserves + profit + other accumulated results | ||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
RoTE |
13.84 | 14.09 | (0.25 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
39.5 | 40.0 | (0.43 p. | ) | ||||||||||||
NPL ratio |
5.90 | 5.98 | (0.08 p. | ) | ||||||||||||
Coverage ratio |
93.1 | 83.7 | 9.40 p. | |||||||||||||
Number of employees |
46,728 | 49,520 | (2,792 | ) | (5.6 | ) | ||||||||||
Number of branches |
3,431 | 3,443 | (12 | ) | (0.3 | ) |
Brazil
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
2,254 | 2,186 | 1,976 | 1,903 | 1,793 | 1,878 | 2,123 | 2,269 | ||||||||||||||||||||||||
Net fee income |
707 | 683 | 622 | 631 | 573 | 704 | 776 | 887 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
24 | 66 | 6 | (54 | ) | 3 | 97 | 153 | (14 | ) | ||||||||||||||||||||||
Other operating income * |
21 | 46 | 53 | 16 | 13 | 23 | (2 | ) | 46 | |||||||||||||||||||||||
Gross income |
3,007 | 2,981 | 2,656 | 2,497 | 2,381 | 2,703 | 3,050 | 3,187 | ||||||||||||||||||||||||
Operating expenses |
(1,187 | ) | (1,151 | ) | (1,056 | ) | (1,059 | ) | (947 | ) | (1,046 | ) | (1,177 | ) | (1,305 | ) | ||||||||||||||||
General administrative expenses |
(1,068 | ) | (1,034 | ) | (960 | ) | (978 | ) | (857 | ) | (942 | ) | (1,061 | ) | (1,187 | ) | ||||||||||||||||
Personnel |
(574 | ) | (571 | ) | (525 | ) | (535 | ) | (473 | ) | (523 | ) | (593 | ) | (663 | ) | ||||||||||||||||
Other general administrative expenses |
(494 | ) | (463 | ) | (435 | ) | (444 | ) | (384 | ) | (418 | ) | (467 | ) | (523 | ) | ||||||||||||||||
Depreciation and amortisation |
(118 | ) | (116 | ) | (96 | ) | (81 | ) | (90 | ) | (104 | ) | (117 | ) | (119 | ) | ||||||||||||||||
Net operating income |
1,820 | 1,830 | 1,600 | 1,438 | 1,434 | 1,657 | 1,873 | 1,882 | ||||||||||||||||||||||||
Net loan-loss provisions |
(826 | ) | (828 | ) | (813 | ) | (830 | ) | (720 | ) | (753 | ) | (951 | ) | (953 | ) | ||||||||||||||||
Other income |
(209 | ) | (263 | ) | (255 | ) | (151 | ) | (177 | ) | (193 | ) | (134 | ) | (193 | ) | ||||||||||||||||
Profit before taxes |
785 | 739 | 533 | 457 | 536 | 711 | 788 | 736 | ||||||||||||||||||||||||
Tax on profit |
(253 | ) | (230 | ) | (99 | ) | (107 | ) | (137 | ) | (231 | ) | (244 | ) | (161 | ) | ||||||||||||||||
Profit from continuing operations |
532 | 509 | 434 | 350 | 399 | 481 | 544 | 575 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
532 | 509 | 434 | 350 | 399 | 481 | 544 | 575 | ||||||||||||||||||||||||
Minority interests |
55 | 56 | 49 | 33 | 41 | 51 | 56 | 65 | ||||||||||||||||||||||||
Attributable profit to the Group |
477 | 452 | 385 | 317 | 359 | 429 | 488 | 510 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
72,492 | 72,083 | 58,227 | 60,238 | 60,470 | 68,034 | 68,140 | 75,474 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
14,720 | 15,822 | 14,836 | 13,360 | 15,620 | 19,478 | 16,274 | 26,007 | ||||||||||||||||||||||||
Financial assets available-for-sale |
23,071 | 26,054 | 15,086 | 15,814 | 16,072 | 17,685 | 17,885 | 16,851 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
23,937 | 26,322 | 25,576 | 26,692 | 27,182 | 36,362 | 36,532 | 36,430 | ||||||||||||||||||||||||
Tangible and intangible assets |
2,683 | 2,672 | 2,129 | 2,280 | 2,368 | 2,647 | 2,587 | 2,704 | ||||||||||||||||||||||||
Other assets |
17,036 | 15,551 | 19,127 | 20,150 | 20,402 | 21,869 | 22,506 | 24,036 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
153,938 | 158,503 | 134,982 | 138,534 | 142,114 | 166,074 | 163,925 | 181,502 | ||||||||||||||||||||||||
Customer deposits ** |
65,221 | 67,207 | 54,847 | 56,636 | 59,737 | 68,672 | 68,970 | 72,478 | ||||||||||||||||||||||||
Debt securities issued ** |
27,068 | 29,143 | 25,031 | 26,171 | 26,468 | 31,200 | 29,685 | 31,679 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
22,329 | 25,887 | 23,247 | 21,600 | 21,478 | 22,141 | 20,658 | 27,226 | ||||||||||||||||||||||||
Other liabilities |
27,084 | 23,590 | 21,795 | 24,085 | 22,363 | 29,631 | 29,748 | 34,571 | ||||||||||||||||||||||||
Stockholders equity *** |
12,236 | 12,674 | 10,061 | 10,040 | 12,066 | 14,428 | 14,863 | 15,547 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
47,664 | 49,878 | 41,753 | 45,607 | 48,621 | 55,908 | 56,698 | 59,631 | ||||||||||||||||||||||||
Mutual funds |
44,589 | 46,614 | 39,129 | 42,961 | 45,689 | 52,385 | 52,955 | 55,733 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
3,075 | 3,264 | 2,625 | 2,646 | 2,932 | 3,522 | 3,743 | 3,898 | ||||||||||||||||||||||||
Managed and marketed customer funds |
139,953 | 146,228 | 121,631 | 128,414 | 134,826 | 155,780 | 155,353 | 163,788 | ||||||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item | ||||||||||||||||||||||||||||||||
(***).- Capital + reserves + profit + other accumulated results |
|
|||||||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
4.90 | 5.13 | 5.30 | 5.98 | 5.93 | 6.11 | 6.12 | 5.90 | ||||||||||||||||||||||||
Coverage ratio |
95.2 | 95.9 | 96.0 | 83.7 | 83.7 | 85.3 | 89.3 | 93.1 | ||||||||||||||||||||||||
Cost of credit |
4.63 | 4.45 | 4.40 | 4.50 | 4.63 | 4.71 | 4.87 | 4.89 |
Brazil
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
8,062 | 7,916 | 146 | 1.8 | ||||||||||||
Net fee income |
2,940 | 2,515 | 425 | 16.9 | ||||||||||||
Gains (losses) on financial transactions |
238 | 40 | 198 | 496.8 | ||||||||||||
Other operating income * |
80 | 129 | (49 | ) | (37.8 | ) | ||||||||||
Gross income |
11,321 | 10,600 | 721 | 6.8 | ||||||||||||
Operating expenses |
(4,475 | ) | (4,236 | ) | (240 | ) | 5.7 | |||||||||
General administrative expenses |
(4,046 | ) | (3,844 | ) | (202 | ) | 5.3 | |||||||||
Personnel |
(2,253 | ) | (2,098 | ) | (155 | ) | 7.4 | |||||||||
Other general administrative expenses |
(1,793 | ) | (1,746 | ) | (47 | ) | 2.7 | |||||||||
Depreciation and amortisation |
(429 | ) | (391 | ) | (38 | ) | 9.6 | |||||||||
Net operating income |
6,845 | 6,364 | 481 | 7.6 | ||||||||||||
Net loan-loss provisions |
(3,377 | ) | (3,137 | ) | (240 | ) | 7.6 | |||||||||
Other income |
(696 | ) | (836 | ) | 139 | (16.7 | ) | |||||||||
Profit before taxes |
2,772 | 2,391 | 381 | 15.9 | ||||||||||||
Tax on profit |
(773 | ) | (655 | ) | (118 | ) | 17.9 | |||||||||
Profit from continuing operations |
1,999 | 1,736 | 263 | 15.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,999 | 1,736 | 263 | 15.2 | ||||||||||||
Minority interests |
213 | 184 | 30 | 16.1 | ||||||||||||
Attributable profit to the Group |
1,786 | 1,552 | 233 | 15.0 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
75,474 | 75,712 | (237 | ) | (0.3 | ) | ||||||||||
Financial assets held for trading (w/o loans) |
26,007 | 16,792 | 9,215 | 54.9 | ||||||||||||
Financial assets available-for-sale |
16,851 | 19,876 | (3,025 | ) | (15.2 | ) | ||||||||||
Central banks and credit institutions ** |
36,430 | 33,549 | 2,881 | 8.6 | ||||||||||||
Tangible and intangible assets |
2,704 | 2,866 | (162 | ) | (5.6 | ) | ||||||||||
Other assets |
24,036 | 25,325 | (1,289 | ) | (5.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
181,502 | 174,119 | 7,382 | 4.2 | ||||||||||||
Customer deposits ** |
72,478 | 71,184 | 1,294 | 1.8 | ||||||||||||
Debt securities issued ** |
31,679 | 32,894 | (1,215 | ) | (3.7 | ) | ||||||||||
Liabilities under insurance contracts |
1 | 2 | (1 | ) | (59.5 | ) | ||||||||||
Central banks and credit institutions ** |
27,226 | 27,149 | 77 | 0.3 | ||||||||||||
Other liabilities |
34,571 | 30,272 | 4,299 | 14.2 | ||||||||||||
Stockholders equity *** |
15,547 | 12,619 | 2,928 | 23.2 | ||||||||||||
Other managed and marketed customer funds |
59,631 | 57,322 | 2,309 | 4.0 | ||||||||||||
Mutual funds |
55,733 | 53,997 | 1,736 | 3.2 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
3,898 | 3,326 | 573 | 17.2 | ||||||||||||
Managed and marketed customer funds |
163,788 | 161,400 | 2,387 | 1.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Brazil
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
1,892 | 1,937 | 2,011 | 2,076 | 2,010 | 1,936 | 2,005 | 2,111 | ||||||||||||||||||||||||
Net fee income |
594 | 605 | 633 | 684 | 642 | 731 | 736 | 831 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
20 | 57 | 10 | (47 | ) | 3 | 104 | 152 | (21 | ) | ||||||||||||||||||||||
Other operating income * |
17 | 40 | 51 | 21 | 15 | 25 | (4 | ) | 45 | |||||||||||||||||||||||
Gross income |
2,523 | 2,639 | 2,705 | 2,733 | 2,670 | 2,795 | 2,889 | 2,966 | ||||||||||||||||||||||||
Operating expenses |
(996 | ) | (1,019 | ) | (1,073 | ) | (1,148 | ) | (1,062 | ) | (1,080 | ) | (1,114 | ) | (1,219 | ) | ||||||||||||||||
General administrative expenses |
(896 | ) | (916 | ) | (974 | ) | (1,057 | ) | (961 | ) | (973 | ) | (1,003 | ) | (1,109 | ) | ||||||||||||||||
Personnel |
(482 | ) | (506 | ) | (533 | ) | (578 | ) | (530 | ) | (541 | ) | (562 | ) | (620 | ) | ||||||||||||||||
Other general administrative expenses |
(414 | ) | (411 | ) | (442 | ) | (479 | ) | (431 | ) | (432 | ) | (441 | ) | (489 | ) | ||||||||||||||||
Depreciation and amortisation |
(99 | ) | (103 | ) | (99 | ) | (90 | ) | (101 | ) | (107 | ) | (110 | ) | (110 | ) | ||||||||||||||||
Net operating income |
1,527 | 1,620 | 1,632 | 1,585 | 1,608 | 1,715 | 1,775 | 1,747 | ||||||||||||||||||||||||
Net loan-loss provisions |
(694 | ) | (733 | ) | (819 | ) | (892 | ) | (808 | ) | (776 | ) | (907 | ) | (887 | ) | ||||||||||||||||
Other income |
(175 | ) | (232 | ) | (254 | ) | (174 | ) | (199 | ) | (199 | ) | (119 | ) | (179 | ) | ||||||||||||||||
Profit before taxes |
659 | 655 | 558 | 519 | 601 | 740 | 749 | 681 | ||||||||||||||||||||||||
Tax on profit |
(212 | ) | (204 | ) | (114 | ) | (125 | ) | (154 | ) | (242 | ) | (233 | ) | (145 | ) | ||||||||||||||||
Profit from continuing operations |
447 | 451 | 445 | 394 | 448 | 498 | 517 | 536 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
447 | 451 | 445 | 394 | 448 | 498 | 517 | 536 | ||||||||||||||||||||||||
Minority interests |
46 | 50 | 49 | 38 | 46 | 53 | 53 | 61 | ||||||||||||||||||||||||
Attributable profit to the Group |
400 | 401 | 395 | 356 | 402 | 445 | 463 | 475 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
73,872 | 72,910 | 76,055 | 75,712 | 72,578 | 71,193 | 71,924 | 75,474 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
15,000 | 16,003 | 19,379 | 16,792 | 18,748 | 20,382 | 17,178 | 26,007 | ||||||||||||||||||||||||
Financial assets available-for-sale |
23,510 | 26,354 | 19,705 | 19,876 | 19,290 | 18,506 | 18,878 | 16,851 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
24,392 | 26,624 | 33,406 | 33,549 | 32,625 | 38,050 | 38,561 | 36,430 | ||||||||||||||||||||||||
Tangible and intangible assets |
2,734 | 2,703 | 2,780 | 2,866 | 2,842 | 2,770 | 2,730 | 2,704 | ||||||||||||||||||||||||
Other assets |
17,360 | 15,730 | 24,983 | 25,325 | 24,487 | 22,884 | 23,756 | 24,036 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
156,869 | 160,323 | 176,308 | 174,119 | 170,570 | 173,786 | 173,028 | 181,502 | ||||||||||||||||||||||||
Customer deposits ** |
66,462 | 67,979 | 71,639 | 71,184 | 71,699 | 71,861 | 72,800 | 72,478 | ||||||||||||||||||||||||
Debt securities issued ** |
27,583 | 29,477 | 32,694 | 32,894 | 31,768 | 32,649 | 31,333 | 31,679 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
1 | 1 | 1 | 2 | 1 | 1 | 1 | 1 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
22,754 | 26,185 | 30,365 | 27,149 | 25,779 | 23,169 | 21,805 | 27,226 | ||||||||||||||||||||||||
Other liabilities |
27,600 | 23,861 | 28,468 | 30,272 | 26,841 | 31,007 | 31,400 | 34,571 | ||||||||||||||||||||||||
Stockholders equity *** |
12,469 | 12,820 | 13,141 | 12,619 | 14,482 | 15,098 | 15,688 | 15,547 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
48,572 | 50,451 | 54,537 | 57,322 | 58,356 | 58,504 | 59,847 | 59,631 | ||||||||||||||||||||||||
Mutual funds |
45,438 | 47,149 | 51,109 | 53,997 | 54,837 | 54,818 | 55,895 | 55,733 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
3,134 | 3,302 | 3,428 | 3,326 | 3,519 | 3,686 | 3,951 | 3,898 | ||||||||||||||||||||||||
Managed and marketed customer funds |
142,617 | 147,908 | 158,870 | 161,400 | 161,823 | 163,014 | 163,980 | 163,788 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Brazil
R$ million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
30,885 | 30,324 | 561 | 1.8 | ||||||||||||
Net fee income |
11,263 | 9,634 | 1,628 | 16.9 | ||||||||||||
Gains (losses) on financial transactions |
912 | 153 | 759 | 496.8 | ||||||||||||
Other operating income * |
307 | 494 | (186 | ) | (37.8 | ) | ||||||||||
Gross income |
43,366 | 40,605 | 2,762 | 6.8 | ||||||||||||
Operating expenses |
(17,143 | ) | (16,225 | ) | (918 | ) | 5.7 | |||||||||
General administrative expenses |
(15,501 | ) | (14,727 | ) | (774 | ) | 5.3 | |||||||||
Personnel |
(8,630 | ) | (8,038 | ) | (593 | ) | 7.4 | |||||||||
Other general administrative expenses |
(6,870 | ) | (6,689 | ) | (181 | ) | 2.7 | |||||||||
Depreciation and amortisation |
(1,643 | ) | (1,499 | ) | (144 | ) | 9.6 | |||||||||
Net operating income |
26,223 | 24,379 | 1,844 | 7.6 | ||||||||||||
Net loan-loss provisions |
(12,937 | ) | (12,017 | ) | (919 | ) | 7.6 | |||||||||
Other income |
(2,668 | ) | (3,201 | ) | 534 | (16.7 | ) | |||||||||
Profit before taxes |
10,619 | 9,161 | 1,458 | 15.9 | ||||||||||||
Tax on profit |
(2,961 | ) | (2,511 | ) | (450 | ) | 17.9 | |||||||||
Profit from continuing operations |
7,658 | 6,650 | 1,008 | 15.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
7,658 | 6,650 | 1,008 | 15.2 | ||||||||||||
Minority interests |
818 | 704 | 114 | 16.1 | ||||||||||||
Attributable profit to the Group |
6,840 | 5,946 | 894 | 15.0 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
258,914 | 259,729 | (815 | ) | (0.3 | ) | ||||||||||
Financial assets held for trading (w/o loans) |
89,217 | 57,604 | 31,613 | 54.9 | ||||||||||||
Financial assets available-for-sale |
57,806 | 68,184 | (10,378 | ) | (15.2 | ) | ||||||||||
Central banks and credit institutions ** |
124,972 | 115,089 | 9,883 | 8.6 | ||||||||||||
Tangible and intangible assets |
9,277 | 9,831 | (555 | ) | (5.6 | ) | ||||||||||
Other assets |
82,455 | 86,879 | (4,424 | ) | (5.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
622,641 | 597,316 | 25,325 | 4.2 | ||||||||||||
Customer deposits ** |
248,635 | 244,196 | 4,439 | 1.8 | ||||||||||||
Debt securities issued ** |
108,674 | 112,843 | (4,169 | ) | (3.7 | ) | ||||||||||
Liabilities under insurance contracts |
2 | 5 | (3 | ) | (59.5 | ) | ||||||||||
Central banks and credit institutions ** |
93,399 | 93,134 | 265 | 0.3 | ||||||||||||
Other liabilities |
118,597 | 103,848 | 14,749 | 14.2 | ||||||||||||
Stockholders equity *** |
53,334 | 43,290 | 10,044 | 23.2 | ||||||||||||
Other managed and marketed customer funds |
204,565 | 196,645 | 7,920 | 4.0 | ||||||||||||
Mutual funds |
191,192 | 185,236 | 5,956 | 3.2 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
13,373 | 11,408 | 1,964 | 17.2 | ||||||||||||
Managed and marketed customer funds |
561,874 | 553,684 | 8,190 | 1.5 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Brazil
R$ million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
7,248 | 7,419 | 7,705 | 7,952 | 7,701 | 7,417 | 7,679 | 8,088 | ||||||||||||||||||||||||
Net fee income |
2,275 | 2,317 | 2,424 | 2,619 | 2,460 | 2,799 | 2,821 | 3,183 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
77 | 220 | 37 | (181 | ) | 11 | 398 | 584 | (81 | ) | ||||||||||||||||||||||
Other operating income * |
67 | 153 | 195 | 79 | 56 | 94 | (16 | ) | 174 | |||||||||||||||||||||||
Gross income |
9,666 | 10,109 | 10,362 | 10,468 | 10,227 | 10,708 | 11,067 | 11,364 | ||||||||||||||||||||||||
Operating expenses |
(3,815 | ) | (3,904 | ) | (4,110 | ) | (4,396 | ) | (4,068 | ) | (4,138 | ) | (4,266 | ) | (4,671 | ) | ||||||||||||||||
General administrative expenses |
(3,434 | ) | (3,511 | ) | (3,732 | ) | (4,050 | ) | (3,682 | ) | (3,727 | ) | (3,843 | ) | (4,249 | ) | ||||||||||||||||
Personnel |
(1,847 | ) | (1,937 | ) | (2,040 | ) | (2,213 | ) | (2,030 | ) | (2,072 | ) | (2,152 | ) | (2,376 | ) | ||||||||||||||||
Other general administrative expenses |
(1,587 | ) | (1,573 | ) | (1,692 | ) | (1,837 | ) | (1,651 | ) | (1,655 | ) | (1,691 | ) | (1,873 | ) | ||||||||||||||||
Depreciation and amortisation |
(381 | ) | (394 | ) | (378 | ) | (347 | ) | (387 | ) | (411 | ) | (423 | ) | (422 | ) | ||||||||||||||||
Net operating income |
5,851 | 6,205 | 6,251 | 6,072 | 6,159 | 6,570 | 6,801 | 6,693 | ||||||||||||||||||||||||
Net loan-loss provisions |
(2,657 | ) | (2,808 | ) | (3,138 | ) | (3,415 | ) | (3,093 | ) | (2,972 | ) | (3,473 | ) | (3,398 | ) | ||||||||||||||||
Other income |
(672 | ) | (888 | ) | (975 | ) | (667 | ) | (762 | ) | (763 | ) | (457 | ) | (686 | ) | ||||||||||||||||
Profit before taxes |
2,523 | 2,509 | 2,139 | 1,990 | 2,304 | 2,835 | 2,870 | 2,609 | ||||||||||||||||||||||||
Tax on profit |
(812 | ) | (783 | ) | (435 | ) | (481 | ) | (589 | ) | (926 | ) | (891 | ) | (554 | ) | ||||||||||||||||
Profit from continuing operations |
1,711 | 1,726 | 1,704 | 1,509 | 1,716 | 1,908 | 1,979 | 2,055 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
1,711 | 1,726 | 1,704 | 1,509 | 1,716 | 1,908 | 1,979 | 2,055 | ||||||||||||||||||||||||
Minority interests |
177 | 191 | 190 | 147 | 175 | 204 | 205 | 234 | ||||||||||||||||||||||||
Attributable profit to the Group |
1,534 | 1,536 | 1,514 | 1,362 | 1,540 | 1,704 | 1,774 | 1,821 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
253,417 | 250,119 | 260,905 | 259,729 | 248,979 | 244,229 | 246,736 | 258,914 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
51,459 | 54,899 | 66,478 | 57,604 | 64,314 | 69,921 | 58,929 | 89,217 | ||||||||||||||||||||||||
Financial assets available-for-sale |
80,650 | 90,406 | 67,598 | 68,184 | 66,174 | 63,484 | 64,762 | 57,806 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
83,678 | 91,334 | 114,600 | 115,089 | 111,920 | 130,531 | 132,283 | 124,972 | ||||||||||||||||||||||||
Tangible and intangible assets |
9,380 | 9,271 | 9,538 | 9,831 | 9,749 | 9,503 | 9,366 | 9,277 | ||||||||||||||||||||||||
Other assets |
59,554 | 53,960 | 85,705 | 86,879 | 84,002 | 78,504 | 81,496 | 82,455 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
538,138 | 549,990 | 604,826 | 597,316 | 585,139 | 596,171 | 593,572 | 622,641 | ||||||||||||||||||||||||
Customer deposits ** |
227,998 | 233,203 | 245,756 | 244,196 | 245,962 | 246,520 | 249,741 | 248,635 | ||||||||||||||||||||||||
Debt securities issued ** |
94,625 | 101,122 | 112,158 | 112,843 | 108,979 | 112,002 | 107,490 | 108,674 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
3 | 4 | 4 | 5 | 4 | 4 | 4 | 2 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
78,056 | 89,827 | 104,167 | 93,134 | 88,435 | 79,483 | 74,803 | 93,399 | ||||||||||||||||||||||||
Other liabilities |
94,682 | 81,855 | 97,659 | 103,848 | 92,079 | 106,370 | 107,716 | 118,597 | ||||||||||||||||||||||||
Stockholders equity *** |
42,774 | 43,979 | 45,081 | 43,290 | 49,679 | 51,792 | 53,819 | 53,334 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
166,625 | 173,071 | 187,089 | 196,645 | 200,192 | 200,697 | 205,304 | 204,565 | ||||||||||||||||||||||||
Mutual funds |
155,875 | 161,745 | 175,328 | 185,236 | 188,119 | 188,052 | 191,749 | 191,192 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
10,750 | 11,326 | 11,761 | 11,408 | 12,072 | 12,645 | 13,555 | 13,373 | ||||||||||||||||||||||||
Managed and marketed customer funds |
489,248 | 507,397 | 545,003 | 553,684 | 555,133 | 559,218 | 562,534 | 561,874 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Mexico
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,385 | 2,451 | (66 | ) | (2.7 | ) | ||||||||||
Net fee income |
711 | 800 | (89 | ) | (11.1 | ) | ||||||||||
Gains (losses) on financial transactions |
149 | 138 | 11 | 8.0 | ||||||||||||
Other operating income * |
(43 | ) | (72 | ) | 30 | (41.2 | ) | |||||||||
Gross income |
3,203 | 3,317 | (114 | ) | (3.4 | ) | ||||||||||
Operating expenses |
(1,274 | ) | (1,370 | ) | 95 | (6.9 | ) | |||||||||
General administrative expenses |
(1,168 | ) | (1,257 | ) | 88 | (7.0 | ) | |||||||||
Personnel |
(606 | ) | (662 | ) | 56 | (8.4 | ) | |||||||||
Other general administrative expenses |
(562 | ) | (595 | ) | 33 | (5.5 | ) | |||||||||
Depreciation and amortisation |
(106 | ) | (113 | ) | 7 | (5.9 | ) | |||||||||
Net operating income |
1,928 | 1,947 | (19 | ) | (1.0 | ) | ||||||||||
Net loan-loss provisions |
(832 | ) | (877 | ) | 45 | (5.2 | ) | |||||||||
Other income |
(30 | ) | (4 | ) | (26 | ) | 716.5 | |||||||||
Profit before taxes |
1,067 | 1,067 | 0 | 0.0 | ||||||||||||
Tax on profit |
(247 | ) | (236 | ) | (11 | ) | 4.8 | |||||||||
Profit from continuing operations |
820 | 831 | (11 | ) | (1.4 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
820 | 831 | (11 | ) | (1.4 | ) | ||||||||||
Minority interests |
191 | 202 | (12 | ) | (5.7 | ) | ||||||||||
Attributable profit to the Group |
629 | 629 | 0 | 0.1 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
27,315 | 30,158 | (2,843 | ) | (9.4 | ) | ||||||||||
Financial assets held for trading (w/o loans) |
14,222 | 16,949 | (2,726 | ) | (16.1 | ) | ||||||||||
Financial assets available-for-sale |
7,096 | 5,972 | 1,124 | 18.8 | ||||||||||||
Central banks and credit institutions ** |
8,562 | 4,717 | 3,845 | 81.5 | ||||||||||||
Tangible and intangible assets |
392 | 396 | (4 | ) | (1.0 | ) | ||||||||||
Other assets |
7,524 | 6,535 | 990 | 15.1 | ||||||||||||
Total assets/liabilities & shareholders equity |
65,112 | 64,728 | 385 | 0.6 | ||||||||||||
Customer deposits ** |
28,910 | 28,274 | 636 | 2.2 | ||||||||||||
Debt securities issued ** |
5,393 | 5,783 | (390 | ) | (6.7 | ) | ||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
11,269 | 12,884 | (1,615 | ) | (12.5 | ) | ||||||||||
Other liabilities |
15,963 | 12,829 | 3,134 | 24.4 | ||||||||||||
Stockholders equity *** |
3,577 | 4,957 | (1,380 | ) | (27.8 | ) | ||||||||||
Other managed and marketed customer funds |
10,242 | 11,477 | (1,235 | ) | (10.8 | ) | ||||||||||
Mutual funds |
10,242 | 11,477 | (1,235 | ) | (10.8 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
44,545 | 45,535 | (990 | ) | (2.2 | ) |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Ratios (%) and other data |
| |||||||||||||||
RoTE |
15.45 | 13.19 | 2.27 p. | |||||||||||||
Efficiency ratio (with amortisations) |
39.8 | 41.3 | (1.50 p. | ) | ||||||||||||
NPL ratio |
2.76 | 3.38 | (0.62 p. | ) | ||||||||||||
Coverage ratio |
103.8 | 90.6 | 13.20 p. | |||||||||||||
Number of employees |
17,608 | 17,847 | (239 | ) | (1.3 | ) | ||||||||||
Number of branches |
1,389 | 1,377 | 12 | 0.9 |
Mexico
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
597 | 621 | 600 | 633 | 594 | 579 | 598 | 615 | ||||||||||||||||||||||||
Net fee income |
194 | 213 | 194 | 199 | 173 | 190 | 169 | 179 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
43 | 33 | 26 | 36 | 34 | 23 | 38 | 54 | ||||||||||||||||||||||||
Other operating income * |
(15 | ) | (14 | ) | (26 | ) | (18 | ) | (9 | ) | (5 | ) | (9 | ) | (19 | ) | ||||||||||||||||
Gross income |
819 | 854 | 794 | 850 | 792 | 786 | 796 | 828 | ||||||||||||||||||||||||
Operating expenses |
(355 | ) | (353 | ) | (327 | ) | (334 | ) | (322 | ) | (317 | ) | (311 | ) | (325 | ) | ||||||||||||||||
General administrative expenses |
(325 | ) | (322 | ) | (301 | ) | (309 | ) | (293 | ) | (289 | ) | (287 | ) | (300 | ) | ||||||||||||||||
Personnel |
(168 | ) | (173 | ) | (163 | ) | (158 | ) | (152 | ) | (159 | ) | (139 | ) | (156 | ) | ||||||||||||||||
Other general administrative expenses |
(157 | ) | (148 | ) | (138 | ) | (151 | ) | (140 | ) | (130 | ) | (148 | ) | (144 | ) | ||||||||||||||||
Depreciation and amortisation |
(30 | ) | (32 | ) | (26 | ) | (25 | ) | (29 | ) | (29 | ) | (24 | ) | (25 | ) | ||||||||||||||||
Net operating income |
463 | 501 | 467 | 516 | 470 | 469 | 486 | 503 | ||||||||||||||||||||||||
Net loan-loss provisions |
(211 | ) | (224 | ) | (227 | ) | (215 | ) | (221 | ) | (214 | ) | (194 | ) | (203 | ) | ||||||||||||||||
Other income |
8 | (2 | ) | 1 | (10 | ) | (6 | ) | (11 | ) | (5 | ) | (8 | ) | ||||||||||||||||||
Profit before taxes |
260 | 274 | 241 | 291 | 243 | 244 | 288 | 293 | ||||||||||||||||||||||||
Tax on profit |
(59 | ) | (61 | ) | (48 | ) | (67 | ) | (55 | ) | (52 | ) | (65 | ) | (75 | ) | ||||||||||||||||
Profit from continuing operations |
201 | 213 | 193 | 224 | 187 | 192 | 223 | 217 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
201 | 213 | 193 | 224 | 187 | 192 | 223 | 217 | ||||||||||||||||||||||||
Minority interests |
48 | 53 | 50 | 51 | 45 | 46 | 51 | 49 | ||||||||||||||||||||||||
Attributable profit to the Group |
153 | 160 | 143 | 173 | 143 | 146 | 172 | 169 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
29,112 | 28,609 | 28,198 | 30,158 | 28,702 | 28,215 | 27,757 | 27,315 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
16,677 | 15,391 | 18,448 | 16,949 | 17,505 | 15,128 | 12,749 | 14,222 | ||||||||||||||||||||||||
Financial assets available-for-sale |
4,065 | 3,986 | 4,939 | 5,972 | 5,632 | 6,739 | 6,595 | 7,096 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
6,099 | 5,338 | 6,760 | 4,717 | 6,193 | 8,102 | 8,485 | 8,562 | ||||||||||||||||||||||||
Tangible and intangible assets |
493 | 460 | 363 | 396 | 380 | 364 | 359 | 392 | ||||||||||||||||||||||||
Other assets |
8,671 | 7,529 | 6,700 | 6,535 | 7,223 | 6,080 | 5,708 | 7,524 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
65,118 | 61,312 | 65,408 | 64,728 | 65,636 | 64,628 | 61,653 | 65,112 | ||||||||||||||||||||||||
Customer deposits ** |
30,965 | 28,747 | 26,540 | 28,274 | 28,214 | 27,497 | 25,982 | 28,910 | ||||||||||||||||||||||||
Debt securities issued ** |
5,694 | 5,901 | 5,228 | 5,783 | 5,452 | 5,410 | 5,229 | 5,393 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
9,988 | 8,473 | 11,794 | 12,884 | 11,516 | 10,159 | 9,820 | 11,269 | ||||||||||||||||||||||||
Other liabilities |
13,608 | 13,329 | 16,801 | 12,829 | 15,820 | 17,345 | 16,571 | 15,963 | ||||||||||||||||||||||||
Stockholders equity *** |
4,863 | 4,862 | 5,045 | 4,957 | 4,634 | 4,218 | 4,052 | 3,577 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
13,222 | 12,557 | 11,631 | 11,477 | 11,628 | 11,359 | 10,937 | 10,242 | ||||||||||||||||||||||||
Mutual funds |
13,222 | 12,557 | 11,631 | 11,477 | 11,628 | 11,359 | 10,937 | 10,242 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
| | | | | | | | ||||||||||||||||||||||||
Managed and marketed customer funds |
49,881 | 47,205 | 43,399 | 45,535 | 45,294 | 44,266 | 42,147 | 44,545 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Other information | ||||||||||||||||||||||||||||||||
NPL ratio |
3.71 | 3.81 | 3.54 | 3.38 | 3.06 | 3.01 | 2.95 | 2.76 | ||||||||||||||||||||||||
Coverage ratio |
88.4 | 87.5 | 93.0 | 90.6 | 97.5 | 102.3 | 101.9 | 103.8 | ||||||||||||||||||||||||
Cost of credit |
2.92 | 2.89 | 2.87 | 2.91 | 2.95 | 2.96 | 2.86 | 2.86 |
Mexico
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,385 | 2,087 | 298 | 14.3 | ||||||||||||
Net fee income |
711 | 681 | 30 | 4.4 | ||||||||||||
Gains (losses) on financial transactions |
149 | 118 | 32 | 26.9 | ||||||||||||
Other operating income * |
(43 | ) | (62 | ) | 19 | (30.9 | ) | |||||||||
Gross income |
3,203 | 2,823 | 379 | 13.4 | ||||||||||||
Operating expenses |
(1,274 | ) | (1,166 | ) | (109 | ) | 9.3 | |||||||||
General administrative expenses |
(1,168 | ) | (1,070 | ) | (98 | ) | 9.2 | |||||||||
Personnel |
(606 | ) | (563 | ) | (43 | ) | 7.6 | |||||||||
Other general administrative expenses |
(562 | ) | (506 | ) | (56 | ) | 11.0 | |||||||||
Depreciation and amortisation |
(106 | ) | (96 | ) | (10 | ) | 10.5 | |||||||||
Net operating income |
1,928 | 1,658 | 271 | 16.3 | ||||||||||||
Net loan-loss provisions |
(832 | ) | (746 | ) | (85 | ) | 11.4 | |||||||||
Other income |
(30 | ) | (3 | ) | (27 | ) | 859.2 | |||||||||
Profit before taxes |
1,067 | 908 | 159 | 17.5 | ||||||||||||
Tax on profit |
(247 | ) | (201 | ) | (46 | ) | 23.1 | |||||||||
Profit from continuing operations |
820 | 707 | 112 | 15.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
820 | 707 | 112 | 15.9 | ||||||||||||
Minority interests |
191 | 172 | 18 | 10.7 | ||||||||||||
Attributable profit to the Group |
629 | 535 | 94 | 17.5 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
27,315 | 26,200 | 1,115 | 4.3 | ||||||||||||
Financial assets held for trading (w/o loans) |
14,222 | 14,724 | (502 | ) | (3.4 | ) | ||||||||||
Financial assets available-for-sale |
7,096 | 5,189 | 1,908 | 36.8 | ||||||||||||
Central banks and credit institutions ** |
8,562 | 4,098 | 4,464 | 108.9 | ||||||||||||
Tangible and intangible assets |
392 | 344 | 48 | 14.0 | ||||||||||||
Other assets |
7,524 | 5,677 | 1,847 | 32.5 | ||||||||||||
Total assets/liabilities & shareholders equity |
65,112 | 56,233 | 8,880 | 15.8 | ||||||||||||
Customer deposits ** |
28,910 | 24,564 | 4,347 | 17.7 | ||||||||||||
Debt securities issued ** |
5,393 | 5,024 | 369 | 7.3 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
11,269 | 11,193 | 76 | 0.7 | ||||||||||||
Other liabilities |
15,963 | 11,145 | 4,818 | 43.2 | ||||||||||||
Stockholders equity *** |
3,577 | 4,306 | (729 | ) | (16.9 | ) | ||||||||||
Other managed and marketed customer funds |
10,242 | 9,971 | 271 | 2.7 | ||||||||||||
Mutual funds |
10,242 | 9,971 | 271 | 2.7 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
44,545 | 39,559 | 4,986 | 12.6 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Mexico
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
487 | 509 | 530 | 561 | 572 | 573 | 605 | 635 | ||||||||||||||||||||||||
Net fee income |
158 | 175 | 172 | 176 | 167 | 187 | 172 | 185 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
35 | 27 | 24 | 32 | 33 | 23 | 39 | 55 | ||||||||||||||||||||||||
Other operating income * |
(12 | ) | (11 | ) | (22 | ) | (16 | ) | (9 | ) | (5 | ) | (9 | ) | (20 | ) | ||||||||||||||||
Gross income |
667 | 700 | 703 | 753 | 763 | 778 | 807 | 855 | ||||||||||||||||||||||||
Operating expenses |
(289 | ) | (290 | ) | (290 | ) | (297 | ) | (310 | ) | (314 | ) | (315 | ) | (335 | ) | ||||||||||||||||
General administrative expenses |
(265 | ) | (264 | ) | (267 | ) | (274 | ) | (282 | ) | (286 | ) | (291 | ) | (310 | ) | ||||||||||||||||
Personnel |
(137 | ) | (142 | ) | (144 | ) | (141 | ) | (147 | ) | (157 | ) | (141 | ) | (161 | ) | ||||||||||||||||
Other general administrative expenses |
(128 | ) | (122 | ) | (123 | ) | (134 | ) | (135 | ) | (128 | ) | (150 | ) | (149 | ) | ||||||||||||||||
Depreciation and amortisation |
(25 | ) | (26 | ) | (23 | ) | (23 | ) | (28 | ) | (28 | ) | (24 | ) | (26 | ) | ||||||||||||||||
Net operating income |
378 | 411 | 413 | 456 | 453 | 464 | 492 | 520 | ||||||||||||||||||||||||
Net loan-loss provisions |
(172 | ) | (184 | ) | (200 | ) | (191 | ) | (213 | ) | (211 | ) | (197 | ) | (210 | ) | ||||||||||||||||
Other income |
6 | (2 | ) | 1 | (8 | ) | (6 | ) | (11 | ) | (5 | ) | (8 | ) | ||||||||||||||||||
Profit before taxes |
212 | 225 | 214 | 257 | 234 | 241 | 290 | 302 | ||||||||||||||||||||||||
Tax on profit |
(48 | ) | (50 | ) | (43 | ) | (59 | ) | (53 | ) | (51 | ) | (65 | ) | (77 | ) | ||||||||||||||||
Profit from continuing operations |
164 | 175 | 171 | 198 | 180 | 190 | 225 | 224 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
164 | 175 | 171 | 198 | 180 | 190 | 225 | 224 | ||||||||||||||||||||||||
Minority interests |
39 | 44 | 44 | 45 | 43 | 46 | 52 | 50 | ||||||||||||||||||||||||
Attributable profit to the Group |
125 | 131 | 127 | 153 | 138 | 144 | 173 | 174 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
22,079 | 23,039 | 24,578 | 26,200 | 25,826 | 26,741 | 27,715 | 27,315 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
12,648 | 12,394 | 16,080 | 14,724 | 15,751 | 14,338 | 12,730 | 14,222 | ||||||||||||||||||||||||
Financial assets available-for-sale |
3,083 | 3,210 | 4,305 | 5,189 | 5,068 | 6,387 | 6,585 | 7,096 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
4,626 | 4,298 | 5,893 | 4,098 | 5,573 | 7,679 | 8,472 | 8,562 | ||||||||||||||||||||||||
Tangible and intangible assets |
374 | 371 | 316 | 344 | 342 | 345 | 358 | 392 | ||||||||||||||||||||||||
Other assets |
6,576 | 6,063 | 5,840 | 5,677 | 6,499 | 5,762 | 5,699 | 7,524 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
49,387 | 49,376 | 57,011 | 56,233 | 59,059 | 61,252 | 61,559 | 65,112 | ||||||||||||||||||||||||
Customer deposits ** |
23,485 | 23,151 | 23,133 | 24,564 | 25,387 | 26,061 | 25,942 | 28,910 | ||||||||||||||||||||||||
Debt securities issued ** |
4,319 | 4,752 | 4,557 | 5,024 | 4,906 | 5,127 | 5,221 | 5,393 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
7,575 | 6,824 | 10,280 | 11,193 | 10,362 | 9,628 | 9,805 | 11,269 | ||||||||||||||||||||||||
Other liabilities |
10,321 | 10,734 | 14,644 | 11,145 | 14,235 | 16,439 | 16,546 | 15,963 | ||||||||||||||||||||||||
Stockholders equity *** |
3,688 | 3,915 | 4,398 | 4,306 | 4,170 | 3,997 | 4,046 | 3,577 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
10,028 | 10,112 | 10,138 | 9,971 | 10,463 | 10,766 | 10,920 | 10,242 | ||||||||||||||||||||||||
Mutual funds |
10,028 | 10,112 | 10,138 | 9,971 | 10,463 | 10,766 | 10,920 | 10,242 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
| | | | | | | | ||||||||||||||||||||||||
Managed and marketed customer funds |
37,831 | 38,015 | 37,828 | 39,559 | 40,755 | 41,954 | 42,083 | 44,545 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Mexico
Million pesos
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
49,219 | 43,061 | 6,158 | 14.3 | ||||||||||||
Net fee income |
14,674 | 14,055 | 620 | 4.4 | ||||||||||||
Gains (losses) on financial transactions |
3,079 | 2,427 | 652 | 26.9 | ||||||||||||
Other operating income * |
(880 | ) | (1,273 | ) | 393 | (30.9 | ) | |||||||||
Gross income |
66,093 | 58,269 | 7,823 | 13.4 | ||||||||||||
Operating expenses |
(26,300 | ) | (24,060 | ) | (2,240 | ) | 9.3 | |||||||||
General administrative expenses |
(24,109 | ) | (22,077 | ) | (2,032 | ) | 9.2 | |||||||||
Personnel |
(12,510 | ) | (11,629 | ) | (881 | ) | 7.6 | |||||||||
Other general administrative expenses |
(11,599 | ) | (10,448 | ) | (1,151 | ) | 11.0 | |||||||||
Depreciation and amortisation |
(2,191 | ) | (1,983 | ) | (208 | ) | 10.5 | |||||||||
Net operating income |
39,792 | 34,209 | 5,584 | 16.3 | ||||||||||||
Net loan-loss provisions |
(17,162 | ) | (15,406 | ) | (1,757 | ) | 11.4 | |||||||||
Other income |
(615 | ) | (64 | ) | (551 | ) | 859.2 | |||||||||
Profit before taxes |
22,015 | 18,739 | 3,276 | 17.5 | ||||||||||||
Tax on profit |
(5,100 | ) | (4,142 | ) | (958 | ) | 23.1 | |||||||||
Profit from continuing operations |
16,915 | 14,597 | 2,318 | 15.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
16,915 | 14,597 | 2,318 | 15.9 | ||||||||||||
Minority interests |
3,932 | 3,551 | 381 | 10.7 | ||||||||||||
Attributable profit to the Group |
12,983 | 11,046 | 1,937 | 17.5 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
594,704 | 570,433 | 24,271 | 4.3 | ||||||||||||
Financial assets held for trading (w/o loans) |
309,646 | 320,576 | (10,931 | ) | (3.4 | ) | ||||||||||
Financial assets available-for-sale |
154,496 | 112,964 | 41,532 | 36.8 | ||||||||||||
Central banks and credit institutions ** |
186,417 | 89,225 | 97,191 | 108.9 | ||||||||||||
Tangible and intangible assets |
8,532 | 7,488 | 1,045 | 14.0 | ||||||||||||
Other assets |
163,820 | 123,603 | 40,217 | 32.5 | ||||||||||||
Total assets/liabilities & shareholders equity |
1,417,615 | 1,224,289 | 193,326 | 15.8 | ||||||||||||
Customer deposits ** |
629,430 | 534,796 | 94,633 | 17.7 | ||||||||||||
Debt securities issued ** |
117,418 | 109,387 | 8,031 | 7.3 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
245,346 | 243,694 | 1,653 | 0.7 | ||||||||||||
Other liabilities |
347,543 | 242,651 | 104,891 | 43.2 | ||||||||||||
Stockholders equity *** |
77,879 | 93,761 | (15,882 | ) | (16.9 | ) | ||||||||||
Other managed and marketed customer funds |
222,986 | 217,086 | 5,900 | 2.7 | ||||||||||||
Mutual funds |
222,986 | 217,086 | 5,900 | 2.7 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
969,833 | 861,269 | 108,564 | 12.6 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Mexico
Million pesos
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
10,041 | 10,504 | 10,939 | 11,578 | 11,808 | 11,823 | 12,488 | 13,099 | ||||||||||||||||||||||||
Net fee income |
3,259 | 3,613 | 3,541 | 3,642 | 3,445 | 3,867 | 3,540 | 3,823 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
718 | 564 | 487 | 657 | 679 | 474 | 799 | 1,127 | ||||||||||||||||||||||||
Other operating income * |
(249 | ) | (232 | ) | (463 | ) | (329 | ) | (186 | ) | (110 | ) | (180 | ) | (404 | ) | ||||||||||||||||
Gross income |
13,769 | 14,450 | 14,503 | 15,547 | 15,745 | 16,054 | 16,647 | 17,645 | ||||||||||||||||||||||||
Operating expenses |
(5,973 | ) | (5,978 | ) | (5,978 | ) | (6,131 | ) | (6,402 | ) | (6,479 | ) | (6,497 | ) | (6,922 | ) | ||||||||||||||||
General administrative expenses |
(5,467 | ) | (5,444 | ) | (5,501 | ) | (5,664 | ) | (5,817 | ) | (5,896 | ) | (6,001 | ) | (6,395 | ) | ||||||||||||||||
Personnel |
(2,819 | ) | (2,934 | ) | (2,969 | ) | (2,907 | ) | (3,030 | ) | (3,246 | ) | (2,905 | ) | (3,329 | ) | ||||||||||||||||
Other general administrative expenses |
(2,648 | ) | (2,510 | ) | (2,533 | ) | (2,757 | ) | (2,787 | ) | (2,650 | ) | (3,096 | ) | (3,065 | ) | ||||||||||||||||
Depreciation and amortisation |
(506 | ) | (533 | ) | (476 | ) | (467 | ) | (586 | ) | (583 | ) | (496 | ) | (527 | ) | ||||||||||||||||
Net operating income |
7,795 | 8,472 | 8,526 | 9,416 | 9,343 | 9,576 | 10,151 | 10,723 | ||||||||||||||||||||||||
Net loan-loss provisions |
(3,545 | ) | (3,791 | ) | (4,131 | ) | (3,939 | ) | (4,399 | ) | (4,364 | ) | (4,062 | ) | (4,337 | ) | ||||||||||||||||
Other income |
130 | (36 | ) | 17 | (174 | ) | (123 | ) | (233 | ) | (98 | ) | (161 | ) | ||||||||||||||||||
Profit before taxes |
4,380 | 4,644 | 4,412 | 5,302 | 4,821 | 4,979 | 5,990 | 6,225 | ||||||||||||||||||||||||
Tax on profit |
(999 | ) | (1,039 | ) | (882 | ) | (1,223 | ) | (1,097 | ) | (1,060 | ) | (1,346 | ) | (1,596 | ) | ||||||||||||||||
Profit from continuing operations |
3,381 | 3,606 | 3,530 | 4,080 | 3,724 | 3,919 | 4,643 | 4,629 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
3,381 | 3,606 | 3,530 | 4,080 | 3,724 | 3,919 | 4,643 | 4,629 | ||||||||||||||||||||||||
Minority interests |
807 | 902 | 917 | 925 | 886 | 939 | 1,067 | 1,040 | ||||||||||||||||||||||||
Attributable profit to the Group |
2,574 | 2,704 | 2,613 | 3,155 | 2,839 | 2,979 | 3,577 | 3,589 | ||||||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
|
|||||||||||||||||||||||||||||||
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
480,702 | 501,609 | 535,103 | 570,433 | 562,286 | 582,206 | 603,403 | 594,704 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
275,379 | 269,846 | 350,088 | 320,576 | 342,933 | 312,155 | 277,148 | 309,646 | ||||||||||||||||||||||||
Financial assets available-for-sale |
67,130 | 69,887 | 93,721 | 112,964 | 110,338 | 139,062 | 143,376 | 154,496 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
100,717 | 93,585 | 128,292 | 89,225 | 121,327 | 167,180 | 184,462 | 186,417 | ||||||||||||||||||||||||
Tangible and intangible assets |
8,147 | 8,071 | 6,886 | 7,488 | 7,442 | 7,518 | 7,795 | 8,532 | ||||||||||||||||||||||||
Other assets |
143,174 | 132,002 | 127,145 | 123,603 | 141,501 | 125,458 | 124,077 | 163,820 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
1,075,250 | 1,075,000 | 1,241,236 | 1,224,289 | 1,285,828 | 1,333,578 | 1,340,261 | 1,417,615 | ||||||||||||||||||||||||
Customer deposits ** |
511,307 | 504,032 | 503,652 | 534,796 | 552,715 | 567,398 | 564,813 | 629,430 | ||||||||||||||||||||||||
Debt securities issued ** |
94,023 | 103,464 | 99,205 | 109,387 | 106,804 | 111,627 | 113,669 | 117,418 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
164,927 | 148,567 | 223,811 | 243,694 | 225,602 | 209,625 | 213,469 | 245,346 | ||||||||||||||||||||||||
Other liabilities |
224,700 | 233,697 | 318,821 | 242,651 | 309,920 | 357,899 | 360,227 | 347,543 | ||||||||||||||||||||||||
Stockholders equity *** |
80,293 | 85,240 | 95,747 | 93,761 | 90,787 | 87,029 | 88,084 | 77,879 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
218,327 | 220,166 | 220,719 | 217,086 | 227,797 | 234,392 | 237,753 | 222,986 | ||||||||||||||||||||||||
Mutual funds |
218,327 | 220,166 | 220,719 | 217,086 | 227,797 | 234,392 | 237,753 | 222,986 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
| | | | | | | | ||||||||||||||||||||||||
Managed and marketed customer funds |
823,657 | 827,662 | 823,577 | 861,269 | 887,316 | 913,417 | 916,235 | 969,833 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Chile
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,864 | 1,791 | 73 | 4.1 | ||||||||||||
Net fee income |
353 | 360 | (7 | ) | (1.9 | ) | ||||||||||
Gains (losses) on financial transactions |
206 | 173 | 33 | 18.8 | ||||||||||||
Other operating income * |
(1 | ) | 12 | (12 | ) | | ||||||||||
Gross income |
2,422 | 2,336 | 86 | 3.7 | ||||||||||||
Operating expenses |
(986 | ) | (1,004 | ) | 17 | (1.7 | ) | |||||||||
General administrative expenses |
(895 | ) | (926 | ) | 31 | (3.4 | ) | |||||||||
Personnel |
(558 | ) | (568 | ) | 10 | (1.8 | ) | |||||||||
Other general administrative expenses |
(337 | ) | (358 | ) | 21 | (5.8 | ) | |||||||||
Depreciation and amortisation |
(91 | ) | (77 | ) | (14 | ) | 18.2 | |||||||||
Net operating income |
1,435 | 1,332 | 103 | 7.7 | ||||||||||||
Net loan-loss provisions |
(514 | ) | (567 | ) | 53 | (9.4 | ) | |||||||||
Other income |
(27 | ) | 3 | (30 | ) | | ||||||||||
Profit before taxes |
894 | 768 | 126 | 16.4 | ||||||||||||
Tax on profit |
(159 | ) | (114 | ) | (45 | ) | 40.0 | |||||||||
Profit from continuing operations |
735 | 655 | 81 | 12.3 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
735 | 655 | 81 | 12.3 | ||||||||||||
Minority interests |
222 | 199 | 23 | 11.3 | ||||||||||||
Attributable profit to the Group |
513 | 455 | 58 | 12.7 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
37,662 | 32,338 | 5,324 | 16.5 | ||||||||||||
Financial assets held for trading (w/o loans) |
3,002 | 3,144 | (142 | ) | (4.5 | ) | ||||||||||
Financial assets available-for-sale |
4,820 | 2,668 | 2,152 | 80.7 | ||||||||||||
Central banks and credit institutions ** |
2,998 | 3,294 | (296 | ) | (9.0 | ) | ||||||||||
Tangible and intangible assets |
424 | 355 | 68 | 19.2 | ||||||||||||
Other assets |
4,599 | 4,161 | 438 | 10.5 | ||||||||||||
Total assets/liabilities & shareholders equity |
53,505 | 45,960 | 7,545 | 16.4 | ||||||||||||
Customer deposits ** |
27,317 | 24,347 | 2,970 | 12.2 | ||||||||||||
Debt securities issued ** |
10,174 | 7,467 | 2,707 | 36.3 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
7,172 | 5,886 | 1,285 | 21.8 | ||||||||||||
Other liabilities |
5,476 | 5,280 | 196 | 3.7 | ||||||||||||
Stockholders equity *** |
3,366 | 2,980 | 386 | 13.0 | ||||||||||||
Other managed and marketed customer funds |
9,903 | 7,370 | 2,533 | 34.4 | ||||||||||||
Mutual funds |
7,321 | 5,422 | 1,899 | 35.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
2,582 | 1,948 | 634 | 32.5 | ||||||||||||
Managed and marketed customer funds |
47,394 | 39,184 | 8,210 | 21.0 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Ratios (%) and other data |
||||||||||||||||
RoTE |
17.17 | 15.51 | 1.65 p. | |||||||||||||
Efficiency ratio (with amortisations) |
40.7 | 43.0 | (2.23 p. | ) | ||||||||||||
NPL ratio |
5.05 | 5.62 | (0.57 p. | ) | ||||||||||||
Coverage ratio |
59.1 | 53.9 | 5.20 p. | |||||||||||||
Number of employees |
11,999 | 12,454 | (455 | ) | (3.7 | ) | ||||||||||
Number of branches |
435 | 472 | (37 | ) | (7.8 | ) |
Chile
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
398 | 498 | 460 | 435 | 421 | 449 | 472 | 521 | ||||||||||||||||||||||||
Net fee income |
87 | 96 | 93 | 84 | 88 | 85 | 89 | 91 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
65 | 35 | 51 | 22 | 48 | 42 | 53 | 63 | ||||||||||||||||||||||||
Other operating income * |
4 | 4 | 2 | 2 | (0 | ) | 1 | 2 | (3 | ) | ||||||||||||||||||||||
Gross income |
553 | 633 | 606 | 543 | 556 | 577 | 616 | 672 | ||||||||||||||||||||||||
Operating expenses |
(238 | ) | (263 | ) | (243 | ) | (260 | ) | (235 | ) | (237 | ) | (249 | ) | (265 | ) | ||||||||||||||||
General administrative expenses |
(219 | ) | (244 | ) | (224 | ) | (239 | ) | (216 | ) | (216 | ) | (225 | ) | (238 | ) | ||||||||||||||||
Personnel |
(128 | ) | (149 | ) | (138 | ) | (153 | ) | (128 | ) | (139 | ) | (142 | ) | (148 | ) | ||||||||||||||||
Other general administrative expenses |
(91 | ) | (95 | ) | (86 | ) | (86 | ) | (88 | ) | (76 | ) | (83 | ) | (90 | ) | ||||||||||||||||
Depreciation and amortisation |
(18 | ) | (19 | ) | (18 | ) | (21 | ) | (19 | ) | (21 | ) | (23 | ) | (27 | ) | ||||||||||||||||
Net operating income |
316 | 370 | 364 | 283 | 321 | 339 | 368 | 407 | ||||||||||||||||||||||||
Net loan-loss provisions |
(132 | ) | (126 | ) | (153 | ) | (157 | ) | (109 | ) | (127 | ) | (146 | ) | (131 | ) | ||||||||||||||||
Other income |
6 | (3 | ) | (4 | ) | 4 | 1 | (1 | ) | 6 | (35 | ) | ||||||||||||||||||||
Profit before taxes |
190 | 241 | 207 | 130 | 213 | 211 | 228 | 241 | ||||||||||||||||||||||||
Tax on profit |
(43 | ) | (28 | ) | (25 | ) | (17 | ) | (40 | ) | (31 | ) | (42 | ) | (46 | ) | ||||||||||||||||
Profit from continuing operations |
147 | 212 | 182 | 113 | 173 | 181 | 187 | 195 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
147 | 212 | 182 | 113 | 173 | 181 | 187 | 195 | ||||||||||||||||||||||||
Minority interests |
41 | 65 | 57 | 36 | 52 | 55 | 58 | 58 | ||||||||||||||||||||||||
Attributable profit to the Group |
106 | 147 | 125 | 78 | 122 | 126 | 129 | 137 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
34,510 | 33,733 | 31,874 | 32,338 | 33,350 | 35,322 | 35,883 | 37,662 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
2,940 | 2,918 | 3,665 | 3,144 | 2,793 | 3,217 | 2,876 | 3,002 | ||||||||||||||||||||||||
Financial assets available-for-sale |
2,290 | 2,831 | 2,449 | 2,668 | 3,548 | 3,273 | 3,901 | 4,820 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
3,622 | 2,711 | 3,479 | 3,294 | 3,502 | 3,469 | 3,382 | 2,998 | ||||||||||||||||||||||||
Tangible and intangible assets |
382 | 371 | 343 | 355 | 354 | 373 | 375 | 424 | ||||||||||||||||||||||||
Other assets |
4,541 | 3,930 | 3,669 | 4,161 | 3,341 | 4,387 | 3,522 | 4,599 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
48,285 | 46,495 | 45,477 | 45,960 | 46,888 | 50,041 | 49,939 | 53,505 | ||||||||||||||||||||||||
Customer deposits ** |
26,499 | 24,203 | 23,211 | 24,347 | 24,679 | 25,636 | 25,460 | 27,317 | ||||||||||||||||||||||||
Debt securities issued ** |
8,474 | 8,464 | 7,685 | 7,467 | 7,282 | 8,419 | 9,165 | 10,174 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
4,407 | 5,801 | 5,878 | 5,886 | 6,287 | 7,305 | 6,783 | 7,172 | ||||||||||||||||||||||||
Other liabilities |
5,712 | 5,128 | 5,843 | 5,280 | 5,519 | 5,693 | 5,394 | 5,476 | ||||||||||||||||||||||||
Stockholders equity *** |
3,193 | 2,898 | 2,860 | 2,980 | 3,121 | 2,988 | 3,137 | 3,366 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
7,871 | 7,792 | 7,307 | 7,370 | 7,063 | 8,044 | 9,941 | 9,903 | ||||||||||||||||||||||||
Mutual funds |
5,793 | 5,786 | 5,463 | 5,422 | 5,079 | 5,603 | 7,449 | 7,321 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
2,078 | 2,006 | 1,845 | 1,948 | 1,984 | 2,441 | 2,492 | 2,582 | ||||||||||||||||||||||||
Managed and marketed customer funds |
42,845 | 40,459 | 38,204 | 39,184 | 39,024 | 42,099 | 44,565 | 47,394 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + other accumulated results |
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
5.88 | 5.73 | 5.60 | 5.62 | 5.45 | 5.28 | 5.12 | 5.05 | ||||||||||||||||||||||||
Coverage ratio |
52.0 | 51.6 | 52.8 | 53.9 | 54.6 | 55.5 | 58.1 | 59.1 | ||||||||||||||||||||||||
Cost of credit |
1.74 | 1.68 | 1.68 | 1.65 | 1.58 | 1.59 | 1.55 | 1.43 |
Chile
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,864 | 1,735 | 129 | 7.4 | ||||||||||||
Net fee income |
353 | 348 | 4 | 1.2 | ||||||||||||
Gains (losses) on financial transactions |
206 | 168 | 38 | 22.6 | ||||||||||||
Other operating income * |
(1 | ) | 11 | (12 | ) | | ||||||||||
Gross income |
2,422 | 2,262 | 159 | 7.0 | ||||||||||||
Operating expenses |
(986 | ) | (972 | ) | (14 | ) | 1.5 | |||||||||
General administrative expenses |
(895 | ) | (897 | ) | 2 | (0.2 | ) | |||||||||
Personnel |
(558 | ) | (550 | ) | (7 | ) | 1.4 | |||||||||
Other general administrative expenses |
(337 | ) | (347 | ) | 10 | (2.8 | ) | |||||||||
Depreciation and amortisation |
(91 | ) | (75 | ) | (16 | ) | 22.1 | |||||||||
Net operating income |
1,435 | 1,290 | 145 | 11.2 | ||||||||||||
Net loan-loss provisions |
(514 | ) | (549 | ) | 36 | (6.5 | ) | |||||||||
Other income |
(27 | ) | 3 | (30 | ) | | ||||||||||
Profit before taxes |
894 | 744 | 150 | 20.2 | ||||||||||||
Tax on profit |
(159 | ) | (110 | ) | (49 | ) | 44.5 | |||||||||
Profit from continuing operations |
735 | 634 | 101 | 15.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
735 | 634 | 101 | 15.9 | ||||||||||||
Minority interests |
222 | 193 | 29 | 14.9 | ||||||||||||
Attributable profit to the Group |
513 | 441 | 72 | 16.4 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
37,662 | 35,362 | 2,300 | 6.5 | ||||||||||||
Financial assets held for trading (w/o loans) |
3,002 | 3,438 | (436 | ) | (12.7 | ) | ||||||||||
Financial assets available-for-sale |
4,820 | 2,917 | 1,903 | 65.2 | ||||||||||||
Central banks and credit institutions ** |
2,998 | 3,602 | (604 | ) | (16.8 | ) | ||||||||||
Tangible and intangible assets |
424 | 389 | 35 | 9.0 | ||||||||||||
Other assets |
4,599 | 4,550 | 49 | 1.1 | ||||||||||||
Total assets/liabilities & shareholders equity |
53,505 | 50,257 | 3,248 | 6.5 | ||||||||||||
Customer deposits ** |
27,317 | 26,624 | 694 | 2.6 | ||||||||||||
Debt securities issued ** |
10,174 | 8,165 | 2,009 | 24.6 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
7,172 | 6,437 | 735 | 11.4 | ||||||||||||
Other liabilities |
5,476 | 5,774 | (297 | ) | (5.1 | ) | ||||||||||
Stockholders equity *** |
3,366 | 3,258 | 107 | 3.3 | ||||||||||||
Other managed and marketed customer funds |
9,903 | 8,059 | 1,844 | 22.9 | ||||||||||||
Mutual funds |
7,321 | 5,929 | 1,392 | 23.5 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
2,582 | 2,130 | 451 | 21.2 | ||||||||||||
Managed and marketed customer funds |
47,394 | 42,848 | 4,546 | 10.6 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Chile
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
374 | 455 | 461 | 444 | 435 | 460 | 466 | 502 | ||||||||||||||||||||||||
Net fee income |
81 | 87 | 93 | 86 | 90 | 87 | 88 | 88 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
61 | 32 | 51 | 24 | 50 | 43 | 53 | 61 | ||||||||||||||||||||||||
Other operating income * |
3 | 4 | 2 | 2 | (0 | ) | 1 | 2 | (3 | ) | ||||||||||||||||||||||
Gross income |
520 | 579 | 607 | 556 | 575 | 590 | 609 | 647 | ||||||||||||||||||||||||
Operating expenses |
(223 | ) | (241 | ) | (244 | ) | (264 | ) | (243 | ) | (243 | ) | (246 | ) | (255 | ) | ||||||||||||||||
General administrative expenses |
(206 | ) | (223 | ) | (225 | ) | (243 | ) | (223 | ) | (221 | ) | (223 | ) | (229 | ) | ||||||||||||||||
Personnel |
(120 | ) | (137 | ) | (139 | ) | (155 | ) | (132 | ) | (143 | ) | (140 | ) | (142 | ) | ||||||||||||||||
Other general administrative expenses |
(86 | ) | (86 | ) | (86 | ) | (88 | ) | (91 | ) | (78 | ) | (82 | ) | (86 | ) | ||||||||||||||||
Depreciation and amortisation |
(17 | ) | (18 | ) | (18 | ) | (21 | ) | (20 | ) | (22 | ) | (23 | ) | (26 | ) | ||||||||||||||||
Net operating income |
297 | 338 | 363 | 292 | 332 | 347 | 364 | 392 | ||||||||||||||||||||||||
Net loan-loss provisions |
(124 | ) | (115 | ) | (152 | ) | (159 | ) | (113 | ) | (131 | ) | (144 | ) | (126 | ) | ||||||||||||||||
Other income |
6 | (3 | ) | (4 | ) | 4 | 2 | (1 | ) | 6 | (35 | ) | ||||||||||||||||||||
Profit before taxes |
179 | 220 | 208 | 137 | 221 | 216 | 226 | 232 | ||||||||||||||||||||||||
Tax on profit |
(40 | ) | (26 | ) | (26 | ) | (18 | ) | (41 | ) | (32 | ) | (41 | ) | (45 | ) | ||||||||||||||||
Profit from continuing operations |
138 | 195 | 182 | 119 | 179 | 185 | 184 | 187 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
138 | 195 | 182 | 119 | 179 | 185 | 184 | 187 | ||||||||||||||||||||||||
Minority interests |
39 | 60 | 57 | 37 | 53 | 56 | 57 | 56 | ||||||||||||||||||||||||
Attributable profit to the Group |
100 | 135 | 125 | 82 | 126 | 129 | 127 | 131 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
32,963 | 34,076 | 35,354 | 35,362 | 35,958 | 36,779 | 37,201 | 37,662 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
2,808 | 2,947 | 4,065 | 3,438 | 3,011 | 3,349 | 2,982 | 3,002 | ||||||||||||||||||||||||
Financial assets available-for-sale |
2,187 | 2,860 | 2,717 | 2,917 | 3,825 | 3,408 | 4,044 | 4,820 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
3,460 | 2,739 | 3,858 | 3,602 | 3,776 | 3,612 | 3,507 | 2,998 | ||||||||||||||||||||||||
Tangible and intangible assets |
365 | 375 | 380 | 389 | 382 | 388 | 389 | 424 | ||||||||||||||||||||||||
Other assets |
4,337 | 3,970 | 4,069 | 4,550 | 3,602 | 4,568 | 3,651 | 4,599 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
46,120 | 46,967 | 50,444 | 50,257 | 50,554 | 52,105 | 51,774 | 53,505 | ||||||||||||||||||||||||
Customer deposits ** |
25,311 | 24,448 | 25,746 | 26,624 | 26,609 | 26,693 | 26,396 | 27,317 | ||||||||||||||||||||||||
Debt securities issued ** |
8,094 | 8,550 | 8,524 | 8,165 | 7,851 | 8,766 | 9,501 | 10,174 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
4,210 | 5,860 | 6,520 | 6,437 | 6,778 | 7,606 | 7,032 | 7,172 | ||||||||||||||||||||||||
Other liabilities |
5,456 | 5,180 | 6,481 | 5,774 | 5,951 | 5,928 | 5,592 | 5,476 | ||||||||||||||||||||||||
Stockholders equity *** |
3,049 | 2,928 | 3,173 | 3,258 | 3,366 | 3,111 | 3,253 | 3,366 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
7,518 | 7,871 | 8,105 | 8,059 | 7,615 | 8,376 | 10,306 | 9,903 | ||||||||||||||||||||||||
Mutual funds |
5,533 | 5,845 | 6,059 | 5,929 | 5,476 | 5,834 | 7,723 | 7,321 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
1,985 | 2,026 | 2,046 | 2,130 | 2,139 | 2,542 | 2,583 | 2,582 | ||||||||||||||||||||||||
Managed and marketed customer funds |
40,923 | 40,870 | 42,375 | 42,848 | 42,075 | 43,835 | 46,203 | 47,394 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Chile
Ch$ million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,393,195 | 1,296,827 | 96,368 | 7.4 | ||||||||||||
Net fee income |
263,589 | 260,342 | 3,248 | 1.2 | ||||||||||||
Gains (losses) on financial transactions |
153,804 | 125,415 | 28,389 | 22.6 | ||||||||||||
Other operating income * |
(502 | ) | 8,433 | (8,936 | ) | | ||||||||||
Gross income |
1,810,085 | 1,691,016 | 119,069 | 7.0 | ||||||||||||
Operating expenses |
(737,332 | ) | (726,556 | ) | (10,776 | ) | 1.5 | |||||||||
General administrative expenses |
(669,122 | ) | (670,677 | ) | 1,555 | (0.2 | ) | |||||||||
Personnel |
(416,879 | ) | (411,279 | ) | (5,599 | ) | 1.4 | |||||||||
Other general administrative expenses |
(252,243 | ) | (259,397 | ) | 7,154 | (2.8 | ) | |||||||||
Depreciation and amortisation |
(68,210 | ) | (55,879 | ) | (12,331 | ) | 22.1 | |||||||||
Net operating income |
1,072,753 | 964,460 | 108,293 | 11.2 | ||||||||||||
Net loan-loss provisions |
(383,852 | ) | (410,462 | ) | 26,611 | (6.5 | ) | |||||||||
Other income |
(20,458 | ) | 2,235 | (22,693 | ) | | ||||||||||
Profit before taxes |
668,443 | 556,232 | 112,211 | 20.2 | ||||||||||||
Tax on profit |
(118,870 | ) | (82,244 | ) | (36,626 | ) | 44.5 | |||||||||
Profit from continuing operations |
549,573 | 473,988 | 75,585 | 15.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
549,573 | 473,988 | 75,585 | 15.9 | ||||||||||||
Minority interests |
165,760 | 144,212 | 21,548 | 14.9 | ||||||||||||
Attributable profit to the Group |
383,813 | 329,776 | 54,037 | 16.4 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
26,650,173 | 25,022,327 | 1,627,846 | 6.5 | ||||||||||||
Financial assets held for trading (w/o loans) |
2,124,213 | 2,432,810 | (308,597 | ) | (12.7 | ) | ||||||||||
Financial assets available-for-sale |
3,410,871 | 2,064,389 | 1,346,481 | 65.2 | ||||||||||||
Central banks and credit institutions ** |
2,121,176 | 2,548,530 | (427,353 | ) | (16.8 | ) | ||||||||||
Tangible and intangible assets |
299,815 | 274,935 | 24,879 | 9.0 | ||||||||||||
Other assets |
3,254,582 | 3,219,816 | 34,766 | 1.1 | ||||||||||||
Total assets/liabilities & shareholders equity |
37,860,830 | 35,562,808 | 2,298,022 | 6.5 | ||||||||||||
Customer deposits ** |
19,329,985 | 18,839,110 | 490,875 | 2.6 | ||||||||||||
Debt securities issued ** |
7,199,090 | 5,777,697 | 1,421,394 | 24.6 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
5,074,896 | 4,554,756 | 520,140 | 11.4 | ||||||||||||
Other liabilities |
3,875,167 | 4,085,568 | (210,401 | ) | (5.1 | ) | ||||||||||
Stockholders equity *** |
2,381,692 | 2,305,677 | 76,015 | 3.3 | ||||||||||||
Other managed and marketed customer funds |
7,007,472 | 5,702,734 | 1,304,738 | 22.9 | ||||||||||||
Mutual funds |
5,180,724 | 4,195,375 | 985,349 | 23.5 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
1,826,748 | 1,507,358 | 319,390 | 21.2 | ||||||||||||
Managed and marketed customer funds |
33,536,547 | 30,319,540 | 3,217,007 | 10.6 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Chile
Ch$ million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
279,722 | 340,367 | 344,624 | 332,114 | 325,329 | 343,821 | 348,660 | 375,384 | ||||||||||||||||||||||||
Net fee income |
60,830 | 65,361 | 69,741 | 64,409 | 67,614 | 64,888 | 65,511 | 65,576 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
45,671 | 23,778 | 37,877 | 18,089 | 37,034 | 32,085 | 39,412 | 45,272 | ||||||||||||||||||||||||
Other operating income * |
2,611 | 2,980 | 1,560 | 1,282 | (294 | ) | 480 | 1,831 | (2,520 | ) | ||||||||||||||||||||||
Gross income |
388,834 | 432,486 | 453,802 | 415,894 | 429,684 | 441,275 | 455,415 | 483,712 | ||||||||||||||||||||||||
Operating expenses |
(166,957 | ) | (179,795 | ) | (182,136 | ) | (197,668 | ) | (181,590 | ) | (181,527 | ) | (183,568 | ) | (190,647 | ) | ||||||||||||||||
General administrative expenses |
(154,015 | ) | (166,696 | ) | (168,334 | ) | (181,632 | ) | (166,585 | ) | (165,096 | ) | (166,393 | ) | (171,048 | ) | ||||||||||||||||
Personnel |
(89,753 | ) | (102,044 | ) | (103,697 | ) | (115,785 | ) | (98,758 | ) | (106,658 | ) | (105,004 | ) | (106,459 | ) | ||||||||||||||||
Other general administrative expenses |
(64,262 | ) | (64,652 | ) | (64,637 | ) | (65,847 | ) | (67,827 | ) | (58,438 | ) | (61,389 | ) | (64,589 | ) | ||||||||||||||||
Depreciation and amortisation |
(12,942 | ) | (13,099 | ) | (13,802 | ) | (16,037 | ) | (15,005 | ) | (16,431 | ) | (17,175 | ) | (19,599 | ) | ||||||||||||||||
Net operating income |
221,876 | 252,691 | 271,667 | 218,226 | 248,094 | 259,748 | 271,847 | 293,065 | ||||||||||||||||||||||||
Net loan-loss provisions |
(92,461 | ) | (85,988 | ) | (113,450 | ) | (118,563 | ) | (84,383 | ) | (97,590 | ) | (107,930 | ) | (93,949 | ) | ||||||||||||||||
Other income |
4,340 | (2,008 | ) | (2,938 | ) | 2,841 | 1,122 | (391 | ) | 4,785 | (25,975 | ) | ||||||||||||||||||||
Profit before taxes |
133,755 | 164,694 | 155,280 | 102,503 | 164,833 | 161,767 | 168,702 | 173,141 | ||||||||||||||||||||||||
Tax on profit |
(30,251 | ) | (19,172 | ) | (19,205 | ) | (13,616 | ) | (31,008 | ) | (23,567 | ) | (31,005 | ) | (33,290 | ) | ||||||||||||||||
Profit from continuing operations |
103,504 | 145,523 | 136,074 | 88,887 | 133,824 | 138,200 | 137,697 | 139,851 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
103,504 | 145,523 | 136,074 | 88,887 | 133,824 | 138,200 | 137,697 | 139,851 | ||||||||||||||||||||||||
Minority interests |
29,047 | 44,798 | 42,529 | 27,838 | 39,853 | 41,760 | 42,527 | 41,620 | ||||||||||||||||||||||||
Attributable profit to the Group |
74,457 | 100,724 | 93,545 | 61,049 | 93,971 | 96,441 | 95,170 | 98,231 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
23,324,691 | 24,112,256 | 25,017,101 | 25,022,327 | 25,444,315 | 26,025,341 | 26,324,073 | 26,650,173 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
1,986,953 | 2,085,549 | 2,876,402 | 2,432,810 | 2,130,701 | 2,370,026 | 2,110,180 | 2,124,213 | ||||||||||||||||||||||||
Financial assets available-for-sale |
1,547,496 | 2,023,435 | 1,922,237 | 2,064,389 | 2,706,681 | 2,411,741 | 2,861,736 | 3,410,871 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
2,448,268 | 1,938,043 | 2,730,252 | 2,548,530 | 2,672,154 | 2,555,930 | 2,481,252 | 2,121,176 | ||||||||||||||||||||||||
Tangible and intangible assets |
258,454 | 265,481 | 268,891 | 274,935 | 270,191 | 274,662 | 275,281 | 299,815 | ||||||||||||||||||||||||
Other assets |
3,069,216 | 2,809,455 | 2,879,568 | 3,219,816 | 2,548,792 | 3,232,082 | 2,583,653 | 3,254,582 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
32,635,077 | 33,234,218 | 35,694,451 | 35,562,808 | 35,772,836 | 36,869,784 | 36,636,175 | 37,860,830 | ||||||||||||||||||||||||
Customer deposits ** |
17,910,204 | 17,299,950 | 18,218,198 | 18,839,110 | 18,828,541 | 18,888,392 | 18,677,990 | 19,329,985 | ||||||||||||||||||||||||
Debt securities issued ** |
5,727,642 | 6,050,147 | 6,031,618 | 5,777,697 | 5,555,623 | 6,203,020 | 6,723,315 | 7,199,090 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
2,978,870 | 4,146,852 | 4,613,855 | 4,554,756 | 4,796,453 | 5,382,135 | 4,975,999 | 5,074,896 | ||||||||||||||||||||||||
Other liabilities |
3,860,523 | 3,665,635 | 4,585,752 | 4,085,568 | 4,210,734 | 4,194,932 | 3,957,262 | 3,875,167 | ||||||||||||||||||||||||
Stockholders equity *** |
2,157,838 | 2,071,635 | 2,245,028 | 2,305,677 | 2,381,484 | 2,201,304 | 2,301,609 | 2,381,692 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
5,319,970 | 5,569,920 | 5,735,494 | 5,702,734 | 5,388,674 | 5,926,964 | 7,292,631 | 7,007,472 | ||||||||||||||||||||||||
Mutual funds |
3,915,566 | 4,136,125 | 4,287,513 | 4,195,375 | 3,874,931 | 4,128,341 | 5,464,596 | 5,180,724 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
1,404,403 | 1,433,795 | 1,447,981 | 1,507,358 | 1,513,743 | 1,798,623 | 1,828,035 | 1,826,748 | ||||||||||||||||||||||||
Managed and marketed customer funds |
28,957,816 | 28,920,017 | 29,985,311 | 30,319,540 | 29,772,839 | 31,018,376 | 32,693,936 | 33,536,547 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
USA
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
5,917 | 6,116 | (199 | ) | (3.3 | ) | ||||||||||
Net fee income |
1,102 | 1,086 | 16 | 1.5 | ||||||||||||
Gains (losses) on financial transactions |
22 | 231 | (208 | ) | (90.4 | ) | ||||||||||
Other operating income * |
491 | 367 | 124 | 33.9 | ||||||||||||
Gross income |
7,532 | 7,799 | (267 | ) | (3.4 | ) | ||||||||||
Operating expenses |
(3,198 | ) | (3,025 | ) | (173 | ) | 5.7 | |||||||||
General administrative expenses |
(2,882 | ) | (2,761 | ) | (121 | ) | 4.4 | |||||||||
Personnel |
(1,636 | ) | (1,543 | ) | (93 | ) | 6.0 | |||||||||
Other general administrative expenses |
(1,247 | ) | (1,219 | ) | (28 | ) | 2.3 | |||||||||
Depreciation and amortisation |
(316 | ) | (264 | ) | (52 | ) | 19.8 | |||||||||
Net operating income |
4,334 | 4,774 | (440 | ) | (9.2 | ) | ||||||||||
Net loan-loss provisions |
(3,208 | ) | (3,103 | ) | (105 | ) | 3.4 | |||||||||
Other income |
(90 | ) | (148 | ) | 58 | (39.1 | ) | |||||||||
Profit before taxes |
1,036 | 1,523 | (487 | ) | (32.0 | ) | ||||||||||
Tax on profit |
(355 | ) | (516 | ) | 161 | (31.3 | ) | |||||||||
Profit from continuing operations |
681 | 1,007 | (326 | ) | (32.4 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
681 | 1,007 | (326 | ) | (32.4 | ) | ||||||||||
Minority interests |
286 | 329 | (43 | ) | (13.0 | ) | ||||||||||
Attributable profit to the Group |
395 | 678 | (283 | ) | (41.8 | ) |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
85,389 | 84,190 | 1,199 | 1.4 | ||||||||||||
Financial assets held for trading (w/o loans) |
2,885 | 2,299 | 586 | 25.5 | ||||||||||||
Financial assets available-for-sale |
16,089 | 19,145 | (3,056 | ) | (16.0 | ) | ||||||||||
Central banks and credit institutions ** |
1,090 | 1,046 | 44 | 4.2 | ||||||||||||
Tangible and intangible assets |
10,648 | 9,156 | 1,491 | 16.3 | ||||||||||||
Other assets |
21,289 | 14,747 | 6,542 | 44.4 | ||||||||||||
Total assets/liabilities & shareholders equity |
137,390 | 130,584 | 6,805 | 5.2 | ||||||||||||
Customer deposits ** |
64,460 | 60,115 | 4,345 | 7.2 | ||||||||||||
Debt securities issued ** |
26,340 | 23,905 | 2,434 | 10.2 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
22,233 | 26,169 | (3,936 | ) | (15.0 | ) | ||||||||||
Other liabilities |
9,897 | 9,073 | 823 | 9.1 | ||||||||||||
Stockholders equity *** |
14,461 | 11,321 | 3,139 | 27.7 | ||||||||||||
Other managed and marketed customer funds |
18,827 | 19,478 | (651 | ) | (3.3 | ) | ||||||||||
Mutual funds |
9,947 | 7,123 | 2,824 | 39.6 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
8,880 | 12,355 | (3,475 | ) | (28.1 | ) | ||||||||||
Managed and marketed customer funds **** |
89,200 | 84,238 | 4,961 | 5.9 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
(****).- Excluding debt securities issued of Santander Consumer USA
Ratios (%) and other data |
||||||||||||||||
RoTE |
3.11 | 6.54 | (3.42 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
42.5 | 38.8 | 3.68 p. | |||||||||||||
NPL ratio |
2.28 | 2.13 | 0.15 p. | |||||||||||||
Coverage ratio |
214.4 | 225.0 | (10.60 p. | ) | ||||||||||||
Number of employees |
17,509 | 18,123 | (614 | ) | (3.4 | ) | ||||||||||
Number of branches |
768 | 783 | (15 | ) | (1.9 | ) |
USA
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
1,463 | 1,549 | 1,550 | 1,554 | 1,548 | 1,462 | 1,456 | 1,451 | ||||||||||||||||||||||||
Net fee income |
262 | 271 | 266 | 286 | 283 | 293 | 268 | 257 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
51 | 103 | 39 | 37 | 20 | 8 | 10 | (16 | ) | |||||||||||||||||||||||
Other operating income * |
92 | 77 | 96 | 102 | 116 | 126 | 133 | 117 | ||||||||||||||||||||||||
Gross income |
1,868 | 2,000 | 1,952 | 1,979 | 1,968 | 1,888 | 1,867 | 1,809 | ||||||||||||||||||||||||
Operating expenses |
(696 | ) | (729 | ) | (772 | ) | (827 | ) | (777 | ) | (774 | ) | (784 | ) | (864 | ) | ||||||||||||||||
General administrative expenses |
(635 | ) | (663 | ) | (708 | ) | (754 | ) | (703 | ) | (697 | ) | (706 | ) | (777 | ) | ||||||||||||||||
Personnel |
(363 | ) | (379 | ) | (388 | ) | (413 | ) | (416 | ) | (400 | ) | (406 | ) | (414 | ) | ||||||||||||||||
Other general administrative expenses |
(272 | ) | (284 | ) | (320 | ) | (342 | ) | (287 | ) | (297 | ) | (299 | ) | (363 | ) | ||||||||||||||||
Depreciation and amortisation |
(60 | ) | (66 | ) | (64 | ) | (73 | ) | (74 | ) | (77 | ) | (78 | ) | (87 | ) | ||||||||||||||||
Net operating income |
1,172 | 1,271 | 1,180 | 1,152 | 1,191 | 1,114 | 1,083 | 946 | ||||||||||||||||||||||||
Net loan-loss provisions |
(639 | ) | (754 | ) | (750 | ) | (959 | ) | (861 | ) | (704 | ) | (776 | ) | (867 | ) | ||||||||||||||||
Other income |
(18 | ) | (42 | ) | (37 | ) | (51 | ) | (66 | ) | (13 | ) | (3 | ) | (8 | ) | ||||||||||||||||
Profit before taxes |
514 | 475 | 393 | 142 | 264 | 397 | 304 | 71 | ||||||||||||||||||||||||
Tax on profit |
(158 | ) | (158 | ) | (129 | ) | (72 | ) | (103 | ) | (143 | ) | (91 | ) | (17 | ) | ||||||||||||||||
Profit from continuing operations |
356 | 317 | 264 | 69 | 160 | 253 | 213 | 54 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
356 | 317 | 264 | 69 | 160 | 253 | 213 | 54 | ||||||||||||||||||||||||
Minority interests |
100 | 100 | 78 | 51 | 79 | 95 | 72 | 40 | ||||||||||||||||||||||||
Attributable profit to the Group |
257 | 217 | 186 | 18 | 82 | 159 | 141 | 14 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
82,418 | 79,652 | 80,789 | 84,190 | 80,836 | 83,144 | 82,007 | 85,389 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
1,524 | 1,676 | 1,248 | 2,299 | 2,366 | 2,617 | 2,630 | 2,885 | ||||||||||||||||||||||||
Financial assets available-for-sale |
16,549 | 16,783 | 18,446 | 19,145 | 18,227 | 17,688 | 14,415 | 16,089 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
919 | 1,281 | 1,223 | 1,046 | 1,530 | 1,559 | 1,652 | 1,090 | ||||||||||||||||||||||||
Tangible and intangible assets |
7,975 | 7,899 | 8,585 | 9,156 | 9,254 | 10,000 | 10,102 | 10,648 | ||||||||||||||||||||||||
Other assets |
13,404 | 13,774 | 15,147 | 14,747 | 23,654 | 20,196 | 18,960 | 21,289 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
122,788 | 121,064 | 125,438 | 130,584 | 135,868 | 135,205 | 129,768 | 137,390 | ||||||||||||||||||||||||
Customer deposits ** |
60,162 | 58,133 | 58,970 | 60,115 | 59,526 | 59,382 | 60,166 | 64,460 | ||||||||||||||||||||||||
Debt securities issued ** |
20,139 | 21,814 | 22,443 | 23,905 | 22,413 | 25,933 | 24,588 | 26,340 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
23,770 | 21,584 | 25,138 | 26,169 | 32,039 | 26,738 | 22,268 | 22,233 | ||||||||||||||||||||||||
Other liabilities |
7,605 | 8,397 | 7,571 | 9,073 | 8,720 | 9,384 | 8,974 | 9,897 | ||||||||||||||||||||||||
Stockholders equity *** |
11,113 | 11,136 | 11,315 | 11,321 | 13,170 | 13,767 | 13,772 | 14,461 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
22,613 | 20,942 | 19,980 | 19,478 | 18,293 | 19,212 | 19,699 | 18,827 | ||||||||||||||||||||||||
Mutual funds |
8,536 | 7,707 | 7,317 | 7,123 | 6,813 | 6,979 | 6,958 | 9,947 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
14,077 | 13,235 | 12,663 | 12,355 | 11,481 | 12,233 | 12,740 | 8,880 | ||||||||||||||||||||||||
Managed and marketed customer funds **** |
86,077 | 83,078 | 83,427 | 84,238 | 82,288 | 84,192 | 85,435 | 89,200 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
(****).- Excluding debt securities issued of Santander Consumer USA
Other information |
||||||||||||||||||||||||||||||||
NPL ratio |
2.20 | 2.20 | 2.20 | 2.13 | 2.19 | 2.24 | 2.24 | 2.28 | ||||||||||||||||||||||||
Coverage ratio |
211.5 | 224.2 | 218.3 | 225.0 | 221.1 | 220.6 | 216.2 | 214.4 | ||||||||||||||||||||||||
Cost of credit |
3.25 | 3.39 | 3.36 | 3.66 | 3.85 | 3.77 | 3.80 | 3.68 |
USA
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
5,917 | 6,130 | (213 | ) | (3.5 | ) | ||||||||||
Net fee income |
1,102 | 1,088 | 14 | 1.2 | ||||||||||||
Gains (losses) on financial transactions |
22 | 231 | (209 | ) | (90.4 | ) | ||||||||||
Other operating income * |
491 | 368 | 124 | 33.6 | ||||||||||||
Gross income |
7,532 | 7,817 | (285 | ) | (3.6 | ) | ||||||||||
Operating expenses |
(3,198 | ) | (3,032 | ) | (166 | ) | 5.5 | |||||||||
General administrative expenses |
(2,882 | ) | (2,768 | ) | (115 | ) | 4.1 | |||||||||
Personnel |
(1,636 | ) | (1,546 | ) | (90 | ) | 5.8 | |||||||||
Other general administrative expenses |
(1,247 | ) | (1,221 | ) | (25 | ) | 2.1 | |||||||||
Depreciation and amortisation |
(316 | ) | (264 | ) | (52 | ) | 19.5 | |||||||||
Net operating income |
4,334 | 4,785 | (451 | ) | (9.4 | ) | ||||||||||
Net loan-loss provisions |
(3,208 | ) | (3,110 | ) | (98 | ) | 3.1 | |||||||||
Other income |
(90 | ) | (148 | ) | 58 | (39.3 | ) | |||||||||
Profit before taxes |
1,036 | 1,527 | (491 | ) | (32.1 | ) | ||||||||||
Tax on profit |
(355 | ) | (517 | ) | 163 | (31.4 | ) | |||||||||
Profit from continuing operations |
681 | 1,010 | (328 | ) | (32.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
681 | 1,010 | (328 | ) | (32.5 | ) | ||||||||||
Minority interests |
286 | 330 | (43 | ) | (13.2 | ) | ||||||||||
Attributable profit to the Group |
395 | 680 | (285 | ) | (41.9 | ) |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
85,389 | 86,954 | (1,565 | ) | (1.8 | ) | ||||||||||
Financial assets held for trading (w/o loans) |
2,885 | 2,375 | 510 | 21.5 | ||||||||||||
Financial assets available-for-sale |
16,089 | 19,774 | (3,685 | ) | (18.6 | ) | ||||||||||
Central banks and credit institutions ** |
1,090 | 1,081 | 9 | 0.9 | ||||||||||||
Tangible and intangible assets |
10,648 | 9,457 | 1,191 | 12.6 | ||||||||||||
Other assets |
21,289 | 15,231 | 6,058 | 39.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
137,390 | 134,871 | 2,519 | 1.9 | ||||||||||||
Customer deposits ** |
64,460 | 62,088 | 2,371 | 3.8 | ||||||||||||
Debt securities issued ** |
26,340 | 24,690 | 1,650 | 6.7 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
22,233 | 27,028 | (4,795 | ) | (17.7 | ) | ||||||||||
Other liabilities |
9,897 | 9,371 | 525 | 5.6 | ||||||||||||
Stockholders equity *** |
14,461 | 11,693 | 2,768 | 23.7 | ||||||||||||
Other managed and marketed customer funds |
18,827 | 20,118 | (1,291 | ) | (6.4 | ) | ||||||||||
Mutual funds |
9,947 | 7,357 | 2,590 | 35.2 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
8,880 | 12,760 | (3,881 | ) | (30.4 | ) | ||||||||||
Managed and marketed customer funds **** |
89,200 | 87,004 | 2,196 | 2.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
(****).- Excluding debt securities issued of Santander Consumer USA
USA
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
1,488 | 1,547 | 1,558 | 1,537 | 1,542 | 1,494 | 1,469 | 1,411 | ||||||||||||||||||||||||
Net fee income |
266 | 271 | 268 | 284 | 282 | 299 | 271 | 250 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
52 | 103 | 39 | 36 | 20 | 8 | 10 | (16 | ) | |||||||||||||||||||||||
Other operating income * |
93 | 76 | 97 | 101 | 116 | 128 | 134 | 113 | ||||||||||||||||||||||||
Gross income |
1,899 | 1,998 | 1,961 | 1,959 | 1,960 | 1,929 | 1,885 | 1,759 | ||||||||||||||||||||||||
Operating expenses |
(708 | ) | (729 | ) | (776 | ) | (820 | ) | (774 | ) | (790 | ) | (791 | ) | (843 | ) | ||||||||||||||||
General administrative expenses |
(646 | ) | (663 | ) | (711 | ) | (747 | ) | (700 | ) | (711 | ) | (712 | ) | (758 | ) | ||||||||||||||||
Personnel |
(369 | ) | (379 | ) | (390 | ) | (409 | ) | (414 | ) | (408 | ) | (410 | ) | (403 | ) | ||||||||||||||||
Other general administrative expenses |
(277 | ) | (284 | ) | (322 | ) | (339 | ) | (286 | ) | (303 | ) | (302 | ) | (355 | ) | ||||||||||||||||
Depreciation and amortisation |
(61 | ) | (66 | ) | (64 | ) | (72 | ) | (74 | ) | (79 | ) | (79 | ) | (85 | ) | ||||||||||||||||
Net operating income |
1,192 | 1,269 | 1,185 | 1,139 | 1,186 | 1,139 | 1,094 | 916 | ||||||||||||||||||||||||
Net loan-loss provisions |
(650 | ) | (754 | ) | (754 | ) | (952 | ) | (858 | ) | (721 | ) | (784 | ) | (846 | ) | ||||||||||||||||
Other income |
(19 | ) | (42 | ) | (37 | ) | (51 | ) | (65 | ) | (14 | ) | (3 | ) | (7 | ) | ||||||||||||||||
Profit before taxes |
523 | 473 | 394 | 136 | 263 | 403 | 307 | 63 | ||||||||||||||||||||||||
Tax on profit |
(161 | ) | (157 | ) | (129 | ) | (70 | ) | (103 | ) | (146 | ) | (92 | ) | (14 | ) | ||||||||||||||||
Profit from continuing operations |
362 | 316 | 265 | 66 | 160 | 258 | 215 | 49 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
362 | 316 | 265 | 66 | 160 | 258 | 215 | 49 | ||||||||||||||||||||||||
Minority interests |
101 | 100 | 78 | 50 | 78 | 97 | 73 | 38 | ||||||||||||||||||||||||
Attributable profit to the Group |
261 | 216 | 187 | 15 | 81 | 161 | 142 | 10 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
84,122 | 84,548 | 85,863 | 86,954 | 87,308 | 87,569 | 86,831 | 85,389 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
1,556 | 1,779 | 1,327 | 2,375 | 2,556 | 2,756 | 2,785 | 2,885 | ||||||||||||||||||||||||
Financial assets available-for-sale |
16,891 | 17,814 | 19,604 | 19,774 | 19,687 | 18,629 | 15,263 | 16,089 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
938 | 1,360 | 1,300 | 1,081 | 1,653 | 1,642 | 1,750 | 1,090 | ||||||||||||||||||||||||
Tangible and intangible assets |
8,140 | 8,385 | 9,124 | 9,457 | 9,995 | 10,532 | 10,697 | 10,648 | ||||||||||||||||||||||||
Other assets |
13,681 | 14,620 | 16,098 | 15,231 | 25,548 | 21,271 | 20,076 | 21,289 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
125,328 | 128,506 | 133,316 | 134,871 | 146,747 | 142,401 | 137,401 | 137,390 | ||||||||||||||||||||||||
Customer deposits ** |
61,406 | 61,706 | 62,673 | 62,088 | 64,292 | 62,542 | 63,705 | 64,460 | ||||||||||||||||||||||||
Debt securities issued ** |
20,556 | 23,155 | 23,853 | 24,690 | 24,207 | 27,313 | 26,034 | 26,340 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
24,261 | 22,910 | 26,717 | 27,028 | 34,604 | 28,161 | 23,578 | 22,233 | ||||||||||||||||||||||||
Other liabilities |
7,762 | 8,913 | 8,047 | 9,371 | 9,418 | 9,884 | 9,502 | 9,897 | ||||||||||||||||||||||||
Stockholders equity *** |
11,343 | 11,821 | 12,026 | 11,693 | 14,225 | 14,500 | 14,582 | 14,461 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
23,080 | 22,229 | 21,235 | 20,118 | 19,758 | 20,235 | 20,857 | 18,827 | ||||||||||||||||||||||||
Mutual funds |
8,712 | 8,181 | 7,777 | 7,357 | 7,358 | 7,351 | 7,368 | 9,947 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
14,368 | 14,048 | 13,458 | 12,760 | 12,400 | 12,884 | 13,490 | 8,880 | ||||||||||||||||||||||||
Managed and marketed customer funds **** |
87,858 | 88,185 | 88,667 | 87,004 | 88,876 | 88,673 | 90,460 | 89,200 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
(****).- Excluding debt securities issued of Santander Consumer USA
USA
US$ million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
6,545 | 6,781 | (236 | ) | (3.5 | ) | ||||||||||
Net fee income |
1,219 | 1,204 | 15 | 1.2 | ||||||||||||
Gains (losses) on financial transactions |
25 | 256 | (231 | ) | (90.4 | ) | ||||||||||
Other operating income * |
543 | 407 | 137 | 33.6 | ||||||||||||
Gross income |
8,332 | 8,647 | (315 | ) | (3.6 | ) | ||||||||||
Operating expenses |
(3,538 | ) | (3,354 | ) | (184 | ) | 5.5 | |||||||||
General administrative expenses |
(3,188 | ) | (3,061 | ) | (127 | ) | 4.1 | |||||||||
Personnel |
(1,809 | ) | (1,710 | ) | (99 | ) | 5.8 | |||||||||
Other general administrative expenses |
(1,379 | ) | (1,351 | ) | (28 | ) | 2.1 | |||||||||
Depreciation and amortisation |
(349 | ) | (292 | ) | (57 | ) | 19.5 | |||||||||
Net operating income |
4,794 | 5,293 | (499 | ) | (9.4 | ) | ||||||||||
Net loan-loss provisions |
(3,548 | ) | (3,440 | ) | (108 | ) | 3.1 | |||||||||
Other income |
(99 | ) | (164 | ) | 64 | (39.3 | ) | |||||||||
Profit before taxes |
1,146 | 1,689 | (543 | ) | (32.1 | ) | ||||||||||
Tax on profit |
(392 | ) | (572 | ) | 180 | (31.4 | ) | |||||||||
Profit from continuing operations |
754 | 1,117 | (363 | ) | (32.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
754 | 1,117 | (363 | ) | (32.5 | ) | ||||||||||
Minority interests |
317 | 365 | (48 | ) | (13.2 | ) | ||||||||||
Attributable profit to the Group |
437 | 752 | (315 | ) | (41.9 | ) |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
90,009 | 91,658 | (1,650 | ) | (1.8 | ) | ||||||||||
Financial assets held for trading (w/o loans) |
3,041 | 2,503 | 538 | 21.5 | ||||||||||||
Financial assets available-for-sale |
16,959 | 20,843 | (3,884 | ) | (18.6 | ) | ||||||||||
Central banks and credit institutions ** |
1,149 | 1,139 | 10 | 0.9 | ||||||||||||
Tangible and intangible assets |
11,224 | 9,968 | 1,255 | 12.6 | ||||||||||||
Other assets |
22,441 | 16,055 | 6,386 | 39.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
144,822 | 142,167 | 2,655 | 1.9 | ||||||||||||
Customer deposits ** |
67,947 | 65,447 | 2,500 | 3.8 | ||||||||||||
Debt securities issued ** |
27,765 | 26,026 | 1,739 | 6.7 | ||||||||||||
Liabilities under insurance contracts |
| | | | ||||||||||||
Central banks and credit institutions ** |
23,436 | 28,490 | (5,055 | ) | (17.7 | ) | ||||||||||
Other liabilities |
10,432 | 9,878 | 554 | 5.6 | ||||||||||||
Stockholders equity *** |
15,243 | 12,326 | 2,918 | 23.7 | ||||||||||||
Other managed and marketed customer funds |
19,845 | 21,206 | (1,361 | ) | (6.4 | ) | ||||||||||
Mutual funds |
10,485 | 7,755 | 2,730 | 35.2 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
9,360 | 13,451 | (4,091 | ) | (30.4 | ) | ||||||||||
Managed and marketed customer funds **** |
94,026 | 91,710 | 2,315 | 2.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
(****).- Excluding debt securities issued of Santander Consumer USA
USA
US$ million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
1,646 | 1,711 | 1,723 | 1,701 | 1,706 | 1,652 | 1,625 | 1,561 | ||||||||||||||||||||||||
Net fee income |
294 | 300 | 296 | 314 | 312 | 331 | 299 | 276 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
58 | 114 | 43 | 40 | 23 | 9 | 11 | (18 | ) | |||||||||||||||||||||||
Other operating income * |
103 | 85 | 107 | 112 | 128 | 142 | 149 | 125 | ||||||||||||||||||||||||
Gross income |
2,101 | 2,210 | 2,169 | 2,167 | 2,168 | 2,133 | 2,085 | 1,945 | ||||||||||||||||||||||||
Operating expenses |
(783 | ) | (806 | ) | (858 | ) | (907 | ) | (856 | ) | (874 | ) | (875 | ) | (932 | ) | ||||||||||||||||
General administrative expenses |
(715 | ) | (733 | ) | (787 | ) | (827 | ) | (775 | ) | (787 | ) | (788 | ) | (839 | ) | ||||||||||||||||
Personnel |
(408 | ) | (419 | ) | (431 | ) | (452 | ) | (458 | ) | (452 | ) | (454 | ) | (446 | ) | ||||||||||||||||
Other general administrative expenses |
(306 | ) | (314 | ) | (356 | ) | (375 | ) | (317 | ) | (335 | ) | (334 | ) | (393 | ) | ||||||||||||||||
Depreciation and amortisation |
(68 | ) | (73 | ) | (71 | ) | (80 | ) | (82 | ) | (87 | ) | (87 | ) | (93 | ) | ||||||||||||||||
Net operating income |
1,318 | 1,404 | 1,311 | 1,260 | 1,312 | 1,259 | 1,210 | 1,013 | ||||||||||||||||||||||||
Net loan-loss provisions |
(719 | ) | (834 | ) | (834 | ) | (1,053 | ) | (949 | ) | (797 | ) | (867 | ) | (935 | ) | ||||||||||||||||
Other income |
(21 | ) | (46 | ) | (41 | ) | (56 | ) | (72 | ) | (16 | ) | (3 | ) | (8 | ) | ||||||||||||||||
Profit before taxes |
579 | 524 | 436 | 150 | 291 | 446 | 340 | 69 | ||||||||||||||||||||||||
Tax on profit |
(178 | ) | (174 | ) | (143 | ) | (78 | ) | (114 | ) | (161 | ) | (102 | ) | (15 | ) | ||||||||||||||||
Profit from continuing operations |
401 | 350 | 294 | 73 | 177 | 285 | 238 | 54 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
401 | 350 | 294 | 73 | 177 | 285 | 238 | 54 | ||||||||||||||||||||||||
Minority interests |
112 | 111 | 86 | 55 | 87 | 107 | 81 | 42 | ||||||||||||||||||||||||
Attributable profit to the Group |
289 | 239 | 207 | 17 | 90 | 178 | 157 | 12 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Customer loans ** |
88,673 | 89,122 | 90,508 | 91,658 | 92,031 | 92,307 | 91,528 | 90,009 | ||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
1,640 | 1,875 | 1,398 | 2,503 | 2,694 | 2,905 | 2,936 | 3,041 | ||||||||||||||||||||||||
Financial assets available-for-sale |
17,805 | 18,778 | 20,665 | 20,843 | 20,752 | 19,637 | 16,089 | 16,959 | ||||||||||||||||||||||||
Central banks and credit institutions ** |
989 | 1,433 | 1,370 | 1,139 | 1,742 | 1,731 | 1,844 | 1,149 | ||||||||||||||||||||||||
Tangible and intangible assets |
8,580 | 8,838 | 9,618 | 9,968 | 10,536 | 11,102 | 11,275 | 11,224 | ||||||||||||||||||||||||
Other assets |
14,421 | 15,411 | 16,969 | 16,055 | 26,931 | 22,422 | 21,162 | 22,441 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
132,108 | 135,458 | 140,528 | 142,167 | 154,686 | 150,105 | 144,834 | 144,822 | ||||||||||||||||||||||||
Customer deposits ** |
64,728 | 65,045 | 66,064 | 65,447 | 67,771 | 65,926 | 67,151 | 67,947 | ||||||||||||||||||||||||
Debt securities issued ** |
21,668 | 24,408 | 25,143 | 26,026 | 25,517 | 28,791 | 27,443 | 27,765 | ||||||||||||||||||||||||
Liabilities under insurance contracts |
| | | | | | | | ||||||||||||||||||||||||
Central banks and credit institutions ** |
25,574 | 24,150 | 28,163 | 28,490 | 36,476 | 29,685 | 24,853 | 23,436 | ||||||||||||||||||||||||
Other liabilities |
8,182 | 9,395 | 8,482 | 9,878 | 9,928 | 10,419 | 10,016 | 10,432 | ||||||||||||||||||||||||
Stockholders equity *** |
11,957 | 12,461 | 12,676 | 12,326 | 14,994 | 15,285 | 15,371 | 15,243 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
24,329 | 23,432 | 22,384 | 21,206 | 20,827 | 21,330 | 21,986 | 19,845 | ||||||||||||||||||||||||
Mutual funds |
9,184 | 8,623 | 8,198 | 7,755 | 7,756 | 7,748 | 7,766 | 10,485 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
15,146 | 14,808 | 14,186 | 13,451 | 13,071 | 13,581 | 14,220 | 9,360 | ||||||||||||||||||||||||
Managed and marketed customer funds **** |
92,611 | 92,956 | 93,463 | 91,710 | 93,685 | 93,470 | 95,354 | 94,026 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
(****).- Excluding debt securities issued of Santander Consumer USA
Corporate Centre
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
(739 | ) | (627 | ) | (112 | ) | 17.8 | |||||||||
Net fee income |
(31 | ) | (13 | ) | (18 | ) | 137.3 | |||||||||
Gains (losses) on financial transactions |
(243 | ) | 150 | (393 | ) | | ||||||||||
Other operating income |
(52 | ) | (5 | ) | (47 | ) | 980.8 | |||||||||
Dividends |
33 | 72 | (39 | ) | (54.8 | ) | ||||||||||
Income from equity-accounted method |
(51 | ) | (43 | ) | (8 | ) | 18.7 | |||||||||
Other operating income/expenses |
(34 | ) | (34 | ) | 0 | (0.1 | ) | |||||||||
Gross income |
(1,066 | ) | (495 | ) | (571 | ) | 115.3 | |||||||||
Operating expenses |
(450 | ) | (547 | ) | 97 | (17.7 | ) | |||||||||
Net operating income |
(1,516 | ) | (1,042 | ) | (474 | ) | 45.5 | |||||||||
Net loan-loss provisions |
2 | 27 | (25 | ) | (94.2 | ) | ||||||||||
Other income |
(75 | ) | (507 | ) | 433 | (85.3 | ) | |||||||||
Underlying profit before taxes |
(1,589 | ) | (1,523 | ) | (66 | ) | 4.3 | |||||||||
Tax on profit |
141 | 59 | 82 | 138.5 | ||||||||||||
Underlying profit from continuing operations |
(1,448 | ) | (1,464 | ) | 16 | (1.1 | ) | |||||||||
Net profit from discontinued operations |
0 | | 0 | | ||||||||||||
Underlying consolidated profit |
(1,448 | ) | (1,464 | ) | 16 | (1.1 | ) | |||||||||
Minority interests |
(9 | ) | 30 | (38 | ) | | ||||||||||
Underlying attributable profit to the Group |
(1,439 | ) | (1,493 | ) | 54 | (3.6 | ) | |||||||||
Net capital gains and provisions * |
(417 | ) | (600 | ) | 183 | (30.5 | ) | |||||||||
Attributable profit to the Group |
(1,856 | ) | (2,093 | ) | 237 | (11.3 | ) | |||||||||
(*).- In 2016, capital gains from the disposal of the stake in Visa Europe (227 million), restructuring costs (-475 million), PPI (-137 million) and restatement Santander Consumer USA (-32 million). In 2015, net result of the reversal of tax liabilities in Brazil (835 million), Banifs badwill in Portugal (283 million), PPI (-600 million), impairment of intangible assets (-683 million) and goodwill and other assets (-435 million). |
| |||||||||||||||
Variation | ||||||||||||||||
31.12.16 | 31.12.15 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Financial assets held for trading (w/o loans) |
1,203 | 2,656 | (1,453 | ) | (54.7 | ) | ||||||||||
Financial assets available-for-sale |
2,774 | 3,773 | (1,000 | ) | (26.5 | ) | ||||||||||
Goodwill |
26,724 | 26,960 | (236 | ) | (0.9 | ) | ||||||||||
Capital assigned to Group areas |
79,704 | 77,163 | 2,541 | 3.3 | ||||||||||||
Other assets |
21,750 | 37,583 | (15,833 | ) | (42.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
132,154 | 148,136 | (15,981 | ) | (10.8 | ) | ||||||||||
Customer deposits ** |
858 | 5,205 | (4,347 | ) | (83.5 | ) | ||||||||||
Debt securities issued ** |
30,922 | 37,364 | (6,442 | ) | (17.2 | ) | ||||||||||
Other liabilities |
16,014 | 21,052 | (5,038 | ) | (23.9 | ) | ||||||||||
Stockholders equity *** |
84,361 | 84,515 | (154 | ) | (0.2 | ) | ||||||||||
Other managed and marketed customer funds |
10 | | 10 | | ||||||||||||
Mutual funds |
10 | | 10 | | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
31,790 | 42,569 | (10,779 | ) | (25.3 | ) | ||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Capital + reserves + profit + other accumulated results |
| |||||||||||||||
Resources |
||||||||||||||||
Number of employees |
1,724 | 2,006 | (282 | ) | (14.1 | ) |
Corporate Centre
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
(220 | ) | (132 | ) | (139 | ) | (137 | ) | (169 | ) | (187 | ) | (194 | ) | (189 | ) | ||||||||||||||||
Net fee income |
(2 | ) | (6 | ) | (0 | ) | (6 | ) | (5 | ) | (5 | ) | (7 | ) | (14 | ) | ||||||||||||||||
Gains (losses) on financial transactions |
12 | (68 | ) | 90 | 116 | (32 | ) | (67 | ) | (97 | ) | (47 | ) | |||||||||||||||||||
Other operating income |
(19 | ) | 28 | (8 | ) | (6 | ) | (18 | ) | 15 | (18 | ) | (31 | ) | ||||||||||||||||||
Dividends |
1 | 38 | 24 | 9 | 2 | 27 | 1 | 2 | ||||||||||||||||||||||||
Income from equity-accounted method |
(12 | ) | (8 | ) | (16 | ) | (6 | ) | (16 | ) | (5 | ) | (20 | ) | (9 | ) | ||||||||||||||||
Other operating income/expenses |
(8 | ) | (2 | ) | (15 | ) | (9 | ) | (4 | ) | (8 | ) | 1 | (24 | ) | |||||||||||||||||
Gross income |
(230 | ) | (177 | ) | (56 | ) | (32 | ) | (223 | ) | (244 | ) | (316 | ) | (282 | ) | ||||||||||||||||
Operating expenses |
(142 | ) | (150 | ) | (142 | ) | (112 | ) | (126 | ) | (120 | ) | (104 | ) | (99 | ) | ||||||||||||||||
Net operating income |
(372 | ) | (327 | ) | (199 | ) | (144 | ) | (349 | ) | (365 | ) | (421 | ) | (381 | ) | ||||||||||||||||
Net loan-loss provisions |
(1 | ) | 2 | (1 | ) | 26 | 1 | (5 | ) | 5 | 0 | |||||||||||||||||||||
Other income |
(98 | ) | (132 | ) | (148 | ) | (130 | ) | (5 | ) | (55 | ) | (59 | ) | 44 | |||||||||||||||||
Underlying profit before taxes |
(470 | ) | (457 | ) | (348 | ) | (247 | ) | (353 | ) | (424 | ) | (474 | ) | (337 | ) | ||||||||||||||||
Tax on profit |
5 | (32 | ) | (44 | ) | 131 | 36 | 6 | 61 | 39 | ||||||||||||||||||||||
Underlying profit from continuing operations |
(465 | ) | (489 | ) | (392 | ) | (117 | ) | (317 | ) | (418 | ) | (414 | ) | (299 | ) | ||||||||||||||||
Net profit from discontinued operations |
0 | | (0 | ) | | | 0 | (0 | ) | 0 | ||||||||||||||||||||||
Underlying consolidated profit |
(465 | ) | (489 | ) | (392 | ) | (117 | ) | (317 | ) | (418 | ) | (414 | ) | (298 | ) | ||||||||||||||||
Minority interests |
26 | (1 | ) | 2 | 2 | (6 | ) | (0 | ) | (2 | ) | 0 | ||||||||||||||||||||
Underlying attributable profit to the Group |
(491 | ) | (489 | ) | (395 | ) | (119 | ) | (311 | ) | (418 | ) | (412 | ) | (299 | ) | ||||||||||||||||
Net capital gains and provisions * |
| 835 | | (1,435 | ) | | (248 | ) | | (169 | ) | |||||||||||||||||||||
Attributable profit to the Group |
(491 | ) | 346 | (395 | ) | (1,554 | ) | (311 | ) | (666 | ) | (412 | ) | (467 | ) |
(*).- | In 4Q16, PPI (-137 million) and restatement of Santander Consumer USA (-32 million). In 2Q16, capital gains from the disposal of the stake in Visa Europe (227 million) and restructuring costs (-475 million). In 4Q15, Banifs badwill in Portugal (283 million), PPI (-600 million), impairment of intangible assets (-683 million) and goodwill and other assets (-435 million). In 2Q15, net result of the reversal of tax liabilities in Brazil (835 million). |
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||||||
Financial assets held for trading (w/o loans) |
4,306 | 3,502 | 2,810 | 2,656 | 1,616 | 1,992 | 1,332 | 1,203 | ||||||||||||||||||||||||
Financial assets available-for-sale |
3,376 | 3,721 | 3,585 | 3,773 | 3,654 | 3,163 | 1,986 | 2,774 | ||||||||||||||||||||||||
Goodwill |
28,666 | 28,593 | 26,777 | 26,960 | 26,209 | 26,536 | 26,143 | 26,724 | ||||||||||||||||||||||||
Capital assigned to Group areas |
83,180 | 81,700 | 77,606 | 77,163 | 84,715 | 82,167 | 79,945 | 79,704 | ||||||||||||||||||||||||
Other assets |
36,002 | 35,926 | 35,827 | 37,583 | 20,060 | 26,085 | 25,041 | 21,750 | ||||||||||||||||||||||||
Total assets/liabilities & shareholders equity |
155,531 | 153,442 | 146,605 | 148,136 | 136,255 | 139,944 | 134,447 | 132,154 | ||||||||||||||||||||||||
Customer deposits ** |
2,600 | 2,195 | 2,015 | 5,205 | 1,629 | 1,061 | 1,252 | 858 | ||||||||||||||||||||||||
Debt securities issued ** |
32,218 | 29,061 | 32,779 | 37,364 | 32,459 | 35,292 | 33,566 | 30,922 | ||||||||||||||||||||||||
Other liabilities |
25,138 | 29,272 | 25,977 | 21,052 | 16,882 | 18,880 | 16,830 | 16,014 | ||||||||||||||||||||||||
Stockholders equity *** |
95,576 | 92,913 | 85,833 | 84,515 | 85,286 | 84,710 | 82,800 | 84,361 | ||||||||||||||||||||||||
Other managed and marketed customer funds |
| | | | | | | 10 | ||||||||||||||||||||||||
Mutual funds |
| | | | | | | 10 | ||||||||||||||||||||||||
Pension funds |
| | | | | | | | ||||||||||||||||||||||||
Managed portfolios |
| | | | | | | | ||||||||||||||||||||||||
Managed and marketed customer funds |
34,818 | 31,256 | 34,794 | 42,569 | 34,087 | 36,353 | 34,818 | 31,790 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + other accumulated results
Retail Banking
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
29,090 | 29,857 | (767 | ) | (2.6 | ) | ||||||||||
Net fee income |
8,745 | 8,562 | 183 | 2.1 | ||||||||||||
Gains (losses) on financial transactions |
664 | 1,360 | (697 | ) | (51.2 | ) | ||||||||||
Other operating income * |
557 | 375 | 182 | 48.5 | ||||||||||||
Gross income |
39,055 | 40,154 | (1,099 | ) | (2.7 | ) | ||||||||||
Operating expenses |
(18,476 | ) | (18,675 | ) | 199 | (1.1 | ) | |||||||||
General administrative expenses |
(16,824 | ) | (17,101 | ) | 276 | (1.6 | ) | |||||||||
Personnel |
(9,059 | ) | (9,141 | ) | 82 | (0.9 | ) | |||||||||
Other general administrative expenses |
(7,765 | ) | (7,959 | ) | 194 | (2.4 | ) | |||||||||
Depreciation and amortisation |
(1,651 | ) | (1,574 | ) | (77 | ) | 4.9 | |||||||||
Net operating income |
20,580 | 21,479 | (900 | ) | (4.2 | ) | ||||||||||
Net loan-loss provisions |
(8,693 | ) | (9,247 | ) | 554 | (6.0 | ) | |||||||||
Other income |
(1,686 | ) | (1,751 | ) | 65 | (3.7 | ) | |||||||||
Underlying profit before taxes |
10,201 | 10,482 | (281 | ) | (2.7 | ) | ||||||||||
Tax on profit |
(2,798 | ) | (2,626 | ) | (172 | ) | 6.6 | |||||||||
Underlying profit from continuing operations |
7,402 | 7,855 | (453 | ) | (5.8 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Underlying consolidated profit |
7,402 | 7,855 | (453 | ) | (5.8 | ) | ||||||||||
Minority interests |
1,105 | 1,114 | (9 | ) | (0.8 | ) | ||||||||||
Underlying attributable profit to the Group |
6,297 | 6,741 | (444 | ) | (6.6 | ) | ||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
6,297 | 6,741 | (444 | ) | (6.6 | ) |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Retail Banking
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
7,496 | 7,653 | 7,396 | 7,312 | 7,154 | 7,160 | 7,284 | 7,493 | ||||||||||||||||||||||||
Net fee income |
2,159 | 2,177 | 2,122 | 2,104 | 2,044 | 2,170 | 2,252 | 2,279 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
347 | 347 | 369 | 297 | 180 | 76 | 128 | 279 | ||||||||||||||||||||||||
Other operating income * |
178 | 189 | 193 | (185 | ) | 173 | 268 | 206 | (90 | ) | ||||||||||||||||||||||
Gross income |
10,180 | 10,366 | 10,080 | 9,528 | 9,552 | 9,673 | 9,870 | 9,960 | ||||||||||||||||||||||||
Operating expenses |
(4,640 | ) | (4,689 | ) | (4,609 | ) | (4,737 | ) | (4,492 | ) | (4,553 | ) | (4,604 | ) | (4,827 | ) | ||||||||||||||||
General administrative expenses |
(4,262 | ) | (4,283 | ) | (4,225 | ) | (4,331 | ) | (4,104 | ) | (4,144 | ) | (4,192 | ) | (4,385 | ) | ||||||||||||||||
Personnel |
(2,263 | ) | (2,339 | ) | (2,236 | ) | (2,303 | ) | (2,201 | ) | (2,238 | ) | (2,265 | ) | (2,354 | ) | ||||||||||||||||
Other general administrative expenses |
(1,998 | ) | (1,944 | ) | (1,988 | ) | (2,029 | ) | (1,903 | ) | (1,905 | ) | (1,926 | ) | (2,031 | ) | ||||||||||||||||
Depreciation and amortisation |
(378 | ) | (406 | ) | (385 | ) | (406 | ) | (388 | ) | (409 | ) | (412 | ) | (443 | ) | ||||||||||||||||
Net operating income |
5,540 | 5,677 | 5,471 | 4,792 | 5,060 | 5,121 | 5,267 | 5,133 | ||||||||||||||||||||||||
Net loan-loss provisions |
(2,318 | ) | (2,319 | ) | (2,321 | ) | (2,289 | ) | (2,161 | ) | (1,955 | ) | (2,278 | ) | (2,299 | ) | ||||||||||||||||
Other income |
(372 | ) | (473 | ) | (479 | ) | (426 | ) | (416 | ) | (432 | ) | (315 | ) | (523 | ) | ||||||||||||||||
Underlying profit before taxes |
2,849 | 2,885 | 2,671 | 2,077 | 2,482 | 2,733 | 2,674 | 2,311 | ||||||||||||||||||||||||
Tax on profit |
(757 | ) | (752 | ) | (610 | ) | (507 | ) | (673 | ) | (791 | ) | (750 | ) | (585 | ) | ||||||||||||||||
Underlying profit from continuing operations |
2,093 | 2,133 | 2,060 | 1,569 | 1,809 | 1,943 | 1,924 | 1,726 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | 0 | (0 | ) | | ||||||||||||||||||||||
Underlying consolidated profit |
2,093 | 2,133 | 2,060 | 1,569 | 1,809 | 1,943 | 1,924 | 1,726 | ||||||||||||||||||||||||
Minority interests |
284 | 321 | 290 | 219 | 255 | 302 | 289 | 259 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
1,808 | 1,812 | 1,770 | 1,350 | 1,554 | 1,641 | 1,636 | 1,467 | ||||||||||||||||||||||||
Net capital gains and provisions ** |
| | | | | (120 | ) | | 120 | |||||||||||||||||||||||
Attributable profit to the Group |
1,808 | 1,812 | 1,770 | 1,350 | 1,554 | 1,521 | 1,636 | 1,587 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
(**).- Single Resolution Fund net of tax. In 2Q16 contribution to the SRF and in 4Q16 reallocation to other operating income
Retail Banking
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
29,090 | 28,274 | 817 | 2.9 | ||||||||||||
Net fee income |
8,745 | 8,030 | 715 | 8.9 | ||||||||||||
Gains (losses) on financial transactions |
664 | 1,308 | (645 | ) | (49.3 | ) | ||||||||||
Other operating income * |
557 | 383 | 174 | 45.5 | ||||||||||||
Gross income |
39,055 | 37,994 | 1,061 | 2.8 | ||||||||||||
Operating expenses |
(18,476 | ) | (17,591 | ) | (885 | ) | 5.0 | |||||||||
General administrative expenses |
(16,824 | ) | (16,114 | ) | (711 | ) | 4.4 | |||||||||
Personnel |
(9,059 | ) | (8,626 | ) | (433 | ) | 5.0 | |||||||||
Other general administrative expenses |
(7,765 | ) | (7,488 | ) | (278 | ) | 3.7 | |||||||||
Depreciation and amortisation |
(1,651 | ) | (1,477 | ) | (175 | ) | 11.8 | |||||||||
Net operating income |
20,580 | 20,404 | 176 | 0.9 | ||||||||||||
Net loan-loss provisions |
(8,693 | ) | (8,889 | ) | 196 | (2.2 | ) | |||||||||
Other income |
(1,686 | ) | (1,666 | ) | (19 | ) | 1.2 | |||||||||
Underlying profit before taxes |
10,201 | 9,848 | 353 | 3.6 | ||||||||||||
Tax on profit |
(2,798 | ) | (2,489 | ) | (309 | ) | 12.4 | |||||||||
Underlying profit from continuing operations |
7,402 | 7,359 | 44 | 0.6 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Underlying consolidated profit |
7,402 | 7,359 | 44 | 0.6 | ||||||||||||
Minority interests |
1,105 | 1,067 | 38 | 3.6 | ||||||||||||
Underlying attributable profit to the Group |
6,297 | 6,292 | 6 | 0.1 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
6,297 | 6,292 | 6 | 0.1 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Retail Banking
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
6,884 | 7,044 | 7,145 | 7,201 | 7,275 | 7,210 | 7,234 | 7,371 | ||||||||||||||||||||||||
Net fee income |
1,955 | 1,985 | 2,031 | 2,059 | 2,086 | 2,190 | 2,231 | 2,238 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
338 | 318 | 355 | 297 | 166 | 75 | 138 | 284 | ||||||||||||||||||||||||
Other operating income * |
180 | 187 | 192 | (177 | ) | 173 | 270 | 207 | (93 | ) | ||||||||||||||||||||||
Gross income |
9,357 | 9,534 | 9,723 | 9,380 | 9,700 | 9,746 | 9,810 | 9,799 | ||||||||||||||||||||||||
Operating expenses |
(4,241 | ) | (4,306 | ) | (4,422 | ) | (4,621 | ) | (4,552 | ) | (4,577 | ) | (4,582 | ) | (4,765 | ) | ||||||||||||||||
General administrative expenses |
(3,898 | ) | (3,934 | ) | (4,052 | ) | (4,230 | ) | (4,158 | ) | (4,166 | ) | (4,172 | ) | (4,328 | ) | ||||||||||||||||
Personnel |
(2,074 | ) | (2,153 | ) | (2,147 | ) | (2,252 | ) | (2,232 | ) | (2,253 | ) | (2,253 | ) | (2,321 | ) | ||||||||||||||||
Other general administrative expenses |
(1,823 | ) | (1,782 | ) | (1,906 | ) | (1,977 | ) | (1,926 | ) | (1,913 | ) | (1,918 | ) | (2,007 | ) | ||||||||||||||||
Depreciation and amortisation |
(343 | ) | (372 | ) | (370 | ) | (392 | ) | (393 | ) | (411 | ) | (410 | ) | (437 | ) | ||||||||||||||||
Net operating income |
5,116 | 5,227 | 5,302 | 4,759 | 5,149 | 5,169 | 5,228 | 5,034 | ||||||||||||||||||||||||
Net loan-loss provisions |
(2,149 | ) | (2,164 | ) | (2,279 | ) | (2,298 | ) | (2,234 | ) | (1,985 | ) | (2,249 | ) | (2,225 | ) | ||||||||||||||||
Other income |
(330 | ) | (434 | ) | (465 | ) | (437 | ) | (434 | ) | (437 | ) | (302 | ) | (513 | ) | ||||||||||||||||
Underlying profit before taxes |
2,638 | 2,630 | 2,557 | 2,024 | 2,480 | 2,747 | 2,677 | 2,297 | ||||||||||||||||||||||||
Tax on profit |
(701 | ) | (688 | ) | (594 | ) | (507 | ) | (669 | ) | (797 | ) | (751 | ) | (581 | ) | ||||||||||||||||
Underlying profit from continuing operations |
1,937 | 1,942 | 1,963 | 1,517 | 1,811 | 1,949 | 1,926 | 1,716 | ||||||||||||||||||||||||
Net profit from discontinued operations |
0 | 0 | (0 | ) | | | 0 | (0 | ) | | ||||||||||||||||||||||
Underlying consolidated profit |
1,937 | 1,942 | 1,963 | 1,517 | 1,811 | 1,949 | 1,926 | 1,716 | ||||||||||||||||||||||||
Minority interests |
269 | 299 | 283 | 217 | 257 | 306 | 288 | 255 | ||||||||||||||||||||||||
Underlying attributable profit to the Group |
1,668 | 1,643 | 1,680 | 1,300 | 1,554 | 1,644 | 1,638 | 1,461 | ||||||||||||||||||||||||
Net capital gains and provisions ** |
| | | | | (120 | ) | | 120 | |||||||||||||||||||||||
Attributable profit to the Group |
1,668 | 1,643 | 1,680 | 1,300 | 1,554 | 1,524 | 1,638 | 1,581 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
(**).- Single Resolution Fund net of tax. In 2Q16 contribution to the SRF and in 4Q16 reallocation to other operating income
Global Corporate Banking
million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,781 | 3,001 | (220 | ) | (7.3 | ) | ||||||||||
Net fee income |
1,465 | 1,483 | (18 | ) | (1.2 | ) | ||||||||||
Gains (losses) on financial transactions |
1,293 | 724 | 569 | 78.6 | ||||||||||||
Other operating income * |
286 | 268 | 18 | 6.8 | ||||||||||||
Gross income |
5,825 | 5,476 | 349 | 6.4 | ||||||||||||
Operating expenses |
(1,951 | ) | (2,114 | ) | 163 | (7.7 | ) | |||||||||
General administrative expenses |
(1,863 | ) | (1,950 | ) | 86 | (4.4 | ) | |||||||||
Personnel |
(1,088 | ) | (1,108 | ) | 20 | (1.8 | ) | |||||||||
Other general administrative expenses |
(775 | ) | (842 | ) | 66 | (7.9 | ) | |||||||||
Depreciation and amortisation |
(88 | ) | (164 | ) | 76 | (46.6 | ) | |||||||||
Net operating income |
3,874 | 3,362 | 512 | 15.2 | ||||||||||||
Net loan-loss provisions |
(660 | ) | (681 | ) | 21 | (3.1 | ) | |||||||||
Other income |
(77 | ) | (93 | ) | 16 | (16.8 | ) | |||||||||
Profit before taxes |
3,137 | 2,589 | 549 | 21.2 | ||||||||||||
Tax on profit |
(876 | ) | (732 | ) | (144 | ) | 19.6 | |||||||||
Profit from continuing operations |
2,261 | 1,857 | 405 | 21.8 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
2,261 | 1,857 | 405 | 21.8 | ||||||||||||
Minority interests |
172 | 119 | 53 | 44.9 | ||||||||||||
Attributable profit to the Group |
2,089 | 1,738 | 352 | 20.2 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Global Corporate Banking
million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
776 | 759 | 736 | 730 | 650 | 608 | 722 | 801 | ||||||||||||||||||||||||
Net fee income |
366 | 415 | 353 | 349 | 357 | 385 | 351 | 372 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
292 | 59 | 132 | 240 | 356 | 357 | 410 | 171 | ||||||||||||||||||||||||
Other operating income * |
20 | 151 | 46 | 51 | 40 | 140 | 31 | 75 | ||||||||||||||||||||||||
Gross income |
1,455 | 1,384 | 1,267 | 1,370 | 1,403 | 1,489 | 1,514 | 1,419 | ||||||||||||||||||||||||
Operating expenses |
(529 | ) | (533 | ) | (532 | ) | (519 | ) | (485 | ) | (500 | ) | (488 | ) | (478 | ) | ||||||||||||||||
General administrative expenses |
(485 | ) | (489 | ) | (490 | ) | (486 | ) | (464 | ) | (477 | ) | (467 | ) | (455 | ) | ||||||||||||||||
Personnel |
(279 | ) | (285 | ) | (271 | ) | (273 | ) | (266 | ) | (273 | ) | (271 | ) | (278 | ) | ||||||||||||||||
Other general administrative expenses |
(206 | ) | (203 | ) | (219 | ) | (214 | ) | (198 | ) | (204 | ) | (196 | ) | (177 | ) | ||||||||||||||||
Depreciation and amortisation |
(44 | ) | (44 | ) | (43 | ) | (33 | ) | (21 | ) | (22 | ) | (21 | ) | (23 | ) | ||||||||||||||||
Net operating income |
926 | 851 | 734 | 851 | 917 | 989 | 1,026 | 941 | ||||||||||||||||||||||||
Net loan-loss provisions |
(201 | ) | (143 | ) | (75 | ) | (262 | ) | (223 | ) | (194 | ) | (187 | ) | (55 | ) | ||||||||||||||||
Other income |
5 | (24 | ) | (28 | ) | (46 | ) | (0 | ) | (33 | ) | (6 | ) | (38 | ) | |||||||||||||||||
Profit before taxes |
729 | 685 | 632 | 543 | 694 | 762 | 833 | 848 | ||||||||||||||||||||||||
Tax on profit |
(206 | ) | (189 | ) | (185 | ) | (152 | ) | (200 | ) | (220 | ) | (243 | ) | (214 | ) | ||||||||||||||||
Profit from continuing operations |
523 | 496 | 447 | 391 | 494 | 542 | 590 | 634 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
523 | 496 | 447 | 391 | 494 | 542 | 590 | 634 | ||||||||||||||||||||||||
Minority interests |
38 | 31 | 27 | 23 | 41 | 38 | 46 | 47 | ||||||||||||||||||||||||
Attributable profit to the Group |
485 | 464 | 420 | 368 | 454 | 504 | 544 | 588 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Global Corporate Banking
Constant million
Variation | ||||||||||||||||
2016 | 2015 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,781 | 2,795 | (14 | ) | (0.5 | ) | ||||||||||
Net fee income |
1,465 | 1,401 | 65 | 4.6 | ||||||||||||
Gains (losses) on financial transactions |
1,293 | 657 | 636 | 96.8 | ||||||||||||
Other operating income * |
286 | 272 | 14 | 5.0 | ||||||||||||
Gross income |
5,825 | 5,125 | 700 | 13.7 | ||||||||||||
Operating expenses |
(1,951 | ) | (1,995 | ) | 44 | (2.2 | ) | |||||||||
General administrative expenses |
(1,863 | ) | (1,839 | ) | (24 | ) | 1.3 | |||||||||
Personnel |
(1,088 | ) | (1,042 | ) | (46 | ) | 4.4 | |||||||||
Other general administrative expenses |
(775 | ) | (797 | ) | 22 | (2.8 | ) | |||||||||
Depreciation and amortisation |
(88 | ) | (156 | ) | 68 | (43.8 | ) | |||||||||
Net operating income |
3,874 | 3,130 | 744 | 23.8 | ||||||||||||
Net loan-loss provisions |
(660 | ) | (653 | ) | (7 | ) | 1.1 | |||||||||
Other income |
(77 | ) | (92 | ) | 15 | (15.9 | ) | |||||||||
Profit before taxes |
3,137 | 2,386 | 752 | 31.5 | ||||||||||||
Tax on profit |
(876 | ) | (668 | ) | (208 | ) | 31.1 | |||||||||
Profit from continuing operations |
2,261 | 1,718 | 544 | 31.7 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
2,261 | 1,718 | 544 | 31.7 | ||||||||||||
Minority interests |
172 | 110 | 62 | 55.9 | ||||||||||||
Attributable profit to the Group |
2,089 | 1,607 | 482 | 30.0 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Global Corporate Banking
Constant million
1Q 15 | 2Q 15 | 3Q 15 | 4Q 15 | 1Q 16 | 2Q 16 | 3Q 16 | 4Q 16 | |||||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||||||
Net interest income |
689 | 688 | 710 | 709 | 671 | 611 | 714 | 785 | ||||||||||||||||||||||||
Net fee income |
336 | 382 | 339 | 344 | 363 | 387 | 348 | 368 | ||||||||||||||||||||||||
Gains (losses) on financial transactions |
266 | 50 | 126 | 215 | 366 | 362 | 403 | 163 | ||||||||||||||||||||||||
Other operating income * |
21 | 151 | 47 | 52 | 40 | 140 | 31 | 75 | ||||||||||||||||||||||||
Gross income |
1,312 | 1,271 | 1,221 | 1,320 | 1,439 | 1,501 | 1,495 | 1,390 | ||||||||||||||||||||||||
Operating expenses |
(490 | ) | (493 | ) | (510 | ) | (502 | ) | (488 | ) | (500 | ) | (487 | ) | (476 | ) | ||||||||||||||||
General administrative expenses |
(449 | ) | (452 | ) | (468 | ) | (471 | ) | (466 | ) | (478 | ) | (467 | ) | (453 | ) | ||||||||||||||||
Personnel |
(256 | ) | (262 | ) | (260 | ) | (264 | ) | (268 | ) | (273 | ) | (270 | ) | (276 | ) | ||||||||||||||||
Other general administrative expenses |
(192 | ) | (190 | ) | (208 | ) | (206 | ) | (198 | ) | (204 | ) | (196 | ) | (177 | ) | ||||||||||||||||
Depreciation and amortisation |
(41 | ) | (41 | ) | (41 | ) | (32 | ) | (22 | ) | (22 | ) | (21 | ) | (23 | ) | ||||||||||||||||
Net operating income |
823 | 778 | 711 | 818 | 951 | 1,001 | 1,008 | 915 | ||||||||||||||||||||||||
Net loan-loss provisions |
(178 | ) | (128 | ) | (83 | ) | (264 | ) | (231 | ) | (202 | ) | (181 | ) | (46 | ) | ||||||||||||||||
Other income |
2 | (23 | ) | (26 | ) | (44 | ) | (0 | ) | (32 | ) | (6 | ) | (39 | ) | |||||||||||||||||
Profit before taxes |
646 | 627 | 603 | 510 | 720 | 766 | 820 | 830 | ||||||||||||||||||||||||
Tax on profit |
(180 | ) | (172 | ) | (175 | ) | (140 | ) | (208 | ) | (221 | ) | (239 | ) | (209 | ) | ||||||||||||||||
Profit from continuing operations |
466 | 455 | 428 | 369 | 513 | 545 | 581 | 622 | ||||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | | ||||||||||||||||||||||||
Consolidated profit |
466 | 455 | 428 | 369 | 513 | 545 | 581 | 622 | ||||||||||||||||||||||||
Minority interests |
33 | 28 | 26 | 23 | 44 | 39 | 45 | 45 | ||||||||||||||||||||||||
Attributable profit to the Group |
433 | 427 | 402 | 346 | 469 | 507 | 536 | 577 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
NPL ratio
%
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Continental Europe |
8.52 | 8.15 | 7.89 | 7.27 | 7.08 | 6.84 | 6.43 | 5.92 | ||||||||||||||||||||||||
Spain |
7.25 | 6.91 | 6.61 | 6.53 | 6.36 | 6.06 | 5.82 | 5.41 | ||||||||||||||||||||||||
Santander Consumer Finance |
4.52 | 4.25 | 4.15 | 3.42 | 3.28 | 2.95 | 2.86 | 2.68 | ||||||||||||||||||||||||
Poland |
7.33 | 7.07 | 7.14 | 6.30 | 5.93 | 5.84 | 5.71 | 5.42 | ||||||||||||||||||||||||
Portugal |
8.96 | 8.80 | 8.86 | 7.46 | 8.55 | 10.46 | 9.40 | 8.81 | ||||||||||||||||||||||||
United Kingdom |
1.75 | 1.61 | 1.51 | 1.52 | 1.49 | 1.47 | 1.47 | 1.41 | ||||||||||||||||||||||||
Latin America |
4.64 | 4.74 | 4.65 | 4.96 | 4.88 | 4.98 | 4.94 | 4.81 | ||||||||||||||||||||||||
Brazil |
4.90 | 5.13 | 5.30 | 5.98 | 5.93 | 6.11 | 6.12 | 5.90 | ||||||||||||||||||||||||
Mexico |
3.71 | 3.81 | 3.54 | 3.38 | 3.06 | 3.01 | 2.95 | 2.76 | ||||||||||||||||||||||||
Chile |
5.88 | 5.73 | 5.60 | 5.62 | 5.45 | 5.28 | 5.12 | 5.05 | ||||||||||||||||||||||||
USA |
2.20 | 2.20 | 2.20 | 2.13 | 2.19 | 2.24 | 2.24 | 2.28 | ||||||||||||||||||||||||
Operating Areas |
4.87 | 4.68 | 4.52 | 4.39 | 4.36 | 4.32 | 4.19 | 3.95 | ||||||||||||||||||||||||
Total Group |
4.85 | 4.64 | 4.50 | 4.36 | 4.33 | 4.29 | 4.15 | 3.93 |
Coverage ratio
%
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Continental Europe |
58.6 | 58.9 | 60.4 | 64.2 | 65.4 | 61.3 | 61.3 | 60.0 | ||||||||||||||||||||||||
Spain |
46.6 | 46.8 | 47.8 | 48.1 | 50.2 | 47.6 | 47.6 | 48.3 | ||||||||||||||||||||||||
Santander Consumer Finance |
103.6 | 104.9 | 107.2 | 109.1 | 111.9 | 110.6 | 110.7 | 109.1 | ||||||||||||||||||||||||
Poland |
61.6 | 63.5 | 63.1 | 64.0 | 67.0 | 65.8 | 68.9 | 61.0 | ||||||||||||||||||||||||
Portugal |
52.4 | 54.2 | 56.2 | 99.0 | 87.7 | 61.9 | 57.8 | 63.7 | ||||||||||||||||||||||||
United Kingdom |
41.2 | 40.3 | 39.6 | 38.2 | 36.5 | 36.5 | 36.0 | 32.9 | ||||||||||||||||||||||||
Latin America |
83.6 | 84.4 | 85.4 | 79.0 | 79.7 | 81.4 | 84.5 | 87.3 | ||||||||||||||||||||||||
Brazil |
95.2 | 95.9 | 96.0 | 83.7 | 83.7 | 85.3 | 89.3 | 93.1 | ||||||||||||||||||||||||
Mexico |
88.4 | 87.5 | 93.0 | 90.6 | 97.5 | 102.3 | 101.9 | 103.8 | ||||||||||||||||||||||||
Chile |
52.0 | 51.6 | 52.8 | 53.9 | 54.6 | 55.5 | 58.1 | 59.1 | ||||||||||||||||||||||||
USA |
211.5 | 224.2 | 218.3 | 225.0 | 221.1 | 220.6 | 216.2 | 214.4 | ||||||||||||||||||||||||
Operating Areas |
68.3 | 69.4 | 70.5 | 72.6 | 73.3 | 72.0 | 72.8 | 73.5 | ||||||||||||||||||||||||
Total Group |
68.9 | 70.1 | 71.1 | 73.1 | 74.0 | 72.5 | 72.7 | 73.8 |
Cost of credit
%
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Continental Europe |
0.95 | 0.86 | 0.77 | 0.68 | 0.60 | 0.51 | 0.46 | 0.44 | ||||||||||||||||||||||||
Spain |
0.97 | 0.84 | 0.71 | 0.62 | 0.54 | 0.45 | 0.41 | 0.37 | ||||||||||||||||||||||||
Santander Consumer Finance |
0.93 | 0.91 | 0.87 | 0.77 | 0.64 | 0.55 | 0.49 | 0.47 | ||||||||||||||||||||||||
Poland |
1.00 | 1.00 | 0.96 | 0.87 | 0.82 | 0.75 | 0.76 | 0.70 | ||||||||||||||||||||||||
Portugal |
0.45 | 0.38 | 0.35 | 0.29 | 0.28 | 0.21 | 0.17 | 0.18 | ||||||||||||||||||||||||
United Kingdom |
0.11 | 0.08 | 0.04 | 0.03 | 0.01 | 0.03 | 0.05 | 0.02 | ||||||||||||||||||||||||
Latin America |
3.53 | 3.39 | 3.33 | 3.36 | 3.39 | 3.41 | 3.42 | 3.37 | ||||||||||||||||||||||||
Brazil |
4.63 | 4.45 | 4.40 | 4.50 | 4.63 | 4.71 | 4.87 | 4.89 | ||||||||||||||||||||||||
Mexico |
2.92 | 2.89 | 2.87 | 2.91 | 2.95 | 2.96 | 2.86 | 2.86 | ||||||||||||||||||||||||
Chile |
1.74 | 1.68 | 1.68 | 1.65 | 1.58 | 1.59 | 1.55 | 1.43 | ||||||||||||||||||||||||
USA |
3.25 | 3.39 | 3.36 | 3.66 | 3.85 | 3.77 | 3.80 | 3.68 | ||||||||||||||||||||||||
Operating Areas |
1.38 | 1.33 | 1.27 | 1.26 | 1.24 | 1.20 | 1.20 | 1.19 | ||||||||||||||||||||||||
Total Group |
1.38 | 1.32 | 1.26 | 1.25 | 1.22 | 1.19 | 1.19 | 1.18 |
Risk-weighted assets
million
31.03.15 | 30.06.15 | 30.09.15 | 31.12.15 | 31.03.16 | 30.06.16 | 30.09.16 | 31.12.16 | |||||||||||||||||||||||||
Continental Europe |
226,348 | 222,524 | 215,770 | 215,599 | 218,694 | 222,774 | 223,678 | 222,365 | ||||||||||||||||||||||||
Spain |
111,376 | 106,999 | 103,608 | 101,686 | 101,302 | 102,302 | 101,364 | 102,896 | ||||||||||||||||||||||||
Santander Consumer Finance |
55,711 | 54,895 | 54,890 | 54,543 | 57,186 | 60,068 | 62,094 | 63,226 | ||||||||||||||||||||||||
Poland |
17,329 | 16,800 | 16,876 | 17,164 | 17,653 | 17,617 | 17,810 | 17,430 | ||||||||||||||||||||||||
Portugal |
15,804 | 16,001 | 15,988 | 19,956 | 19,654 | 19,250 | 18,778 | 18,963 | ||||||||||||||||||||||||
Spains real estate activity |
14,892 | 16,558 | 16,576 | 14,770 | 15,328 | 15,865 | 15,693 | 11,837 | ||||||||||||||||||||||||
United Kingdom |
114,165 | 121,925 | 118,058 | 117,184 | 111,321 | 108,624 | 104,057 | 98,789 | ||||||||||||||||||||||||
Latin America |
174,954 | 169,250 | 152,805 | 153,286 | 144,179 | 155,925 | 154,706 | 163,016 | ||||||||||||||||||||||||
Brazil |
96,648 | 93,986 | 81,502 | 81,836 | 75,500 | 86,059 | 84,898 | 90,217 | ||||||||||||||||||||||||
Mexico |
29,254 | 28,727 | 26,834 | 27,519 | 26,717 | 25,780 | 25,007 | 25,299 | ||||||||||||||||||||||||
Chile |
32,252 | 30,258 | 28,236 | 28,412 | 28,805 | 30,397 | 30,671 | 32,661 | ||||||||||||||||||||||||
USA |
88,309 | 82,555 | 82,810 | 87,262 | 83,938 | 85,334 | 83,124 | 86,374 | ||||||||||||||||||||||||
Operating Areas |
603,776 | 596,254 | 569,443 | 573,331 | 558,132 | 572,657 | 565,565 | 570,544 | ||||||||||||||||||||||||
Corporate Centre |
14,175 | 13,230 | 16,373 | 12,278 | 13,827 | 13,363 | 15,258 | 17,545 | ||||||||||||||||||||||||
Total Group |
617,951 | 609,484 | 585,816 | 585,609 | 571,959 | 586,020 | 580,823 | 588,089 |
25th January 2017 2016 Earnings Presentation Ana Botín, Group Executive Chairman José Antonio Álvarez, CEO
Important information Banco Santander, S.A. (Santander) cautions that this presentation contains forward-looking statements. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. The risk factors that we have indicated in our past and future filings and reports, including those with the Securities and Exchange Commission of the United States of America (the SEC) could adversely affect our business and financial performance. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements. Forward-looking statements speak only as of the date on which they are made and are based on the knowledge, information available and views taken on the date on which they are made; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such persons own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in the presentation. In making this presentation available, Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever. Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. Note: Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast. The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments my differ materially from those of such subsidiaries. 2
Agenda Delivery of our 2016 commitments and progress in strategic priorities Group and business areas review 2017 Strategic priorities Concluding remarks 3
Santander delivered strong financial performance: underlying PBT +12%1 YoY 2016 results (change vs. 2015) €6,204 MM 10.55% Attributable profit FL CET1 (+4%) (+50 bps) €41,268 MM Underlying RoTE 11.1% Customer revenues (+4%1) €0.21 €798 Bn Dividend per share Loans (+5%) (+2%1) €4.22 €796 Bn TNAV/Share Funds (+15 cents) (+5%1) 4 (1) Constant euros
Underlying PBT +12%1 YoY and attributable profit +4% YoY % € million 2016 2015 ABS. % Constant euros Net interest income 31,089 32,189 -1,101 -3 +2 Net fees 10,180 10,033 147 +1 +8 Total customer revenues 41,268 42,222 -954 -2 +4 ROF and other 2,585 3,051 -466 -15 -12 Gross Income 43,853 45,272 -1,419 -3 +3 Operating expenses -21,088 -21,571 -483 -2 +4 Operating Income 22,766 23,702 -936 -4 +2 Net loan loss provisions -9,518 -10,108 -590 -6 -2 Underlying PBT 11,288 10,939 349 +3 +12 Attributable PAT 6,204 5,966 238 +4 +15 5 (1) Constant euros
We again delivered on all our 2016 shareholder commitments 4.22 4.07 TNAV/share 3.89 4.01 TNAV/share (€) ( Cash 0.17 0.16 dividend per 0.09 TNAV/share 0.08 share ( (€) 0.48 0.41 0.39 TNAV/share 0.40 EPS (€) ( 10.55 9.31 1 9.65 1 10.05 FL CET1 TNAV/sha (%) ( 2013 2014 2015 2016 6 (1) Pro-forma, including capital increase in January 2015
and continued to reinforce our well-funded and highly liquid balance sheet Prudent balance sheet structure Improved credit quality and capital position % 2016 vs 2015 65% Cost of credit 1.18 -7bps Deposits Net loans to 75% customers NPL ratio 3.93 -43bps 5% Securitisations Fixed assets 14% Funding M/LT & other 8% FL CET1 10.55 +50bps Financial 17% 13% Equity & other assets 3% Funding ST Assets Liabilities 7
A differential business model 1 Serving 125 MM customers financial needs, with critical mass in 10 markets with c.1 Bn people drives profitable growth 2 Geographic diversification drives predictability of earnings = less capital 3 Subsidiary model with strong culture of working together drives efficiency and service excellence 8
1 We are delivering on our unique opportunity Loyal customers Digital customers Fee income growth1 Million Million % +10% 15.2 +26% c.2x 15.0 20.9 8.1 20.0 13.8 16.6 Increase 4.3 2015 2016 2016 2015 2016 2016 2015 2016 2016 target target target 9 (1) % change (constant euros)
as we invest in commercial transformation while maintaining best in class c.48% 1 C/I and improving operational excellence We have TOP customer satisfaction in Best-in-class C/I: Top 2 among peers1 countries that represent c.80% of our PAT C/I, % (9M´16) Geographies within Top 3 customer satisfaction2 100 8 -15pp vs Global 80 peer average: 63% +3 60 48% 5 40 20 0 vs Corporate centre 2.1% vs. 6.5% Corporate Centre costs/ (-40bps vs. 2015) (peer avg.) 2015 2016 Total costs 10 (1) Source: Based on public company data Bloomberg (2) Source: Corporate Customer Satisfaction Benchmark
Our geographic diversification delivers predictable and growing 2 earnings through the cycle Well balanced profit generation Santander has the lowest volatility in earnings among peers % of Group PAT1 Average volatility of quarterly reported EPS (%), 1999-9M162 729 UK Brazil 135 122 20 21 95 79 67 49 47 45 25 8 Mexico 10 SCF 13 6 Chile Best 12 4 with growing profits 5 Argentina Spain 5 3 Statutory profit growth, CAGR (%), 1998 vs. 2015 Portugal 3 US Other Poland 11 (1) Excluding the Corporate Centre and Real Estate activity in Spain Source: Bloomberg; Note: GAAP criteria (2) The analysis takes the quarterly EPS to 9M16, starting from the first available data since Jan99
which allows us to consistently fund profitable growth, increase cash 2 dividend per share and accumulate capital RoTE 9M´161 % +8% +2%2 cash DPS customer loans 14 Increase 13 Fund business cash dividends 11 growth per share 11 11 c.1/3 c.1/3 (2016 vs. 2015) 9 9 Top tier 9 profitability allows us to 8 7 7 c.1/3 6 Accumulate capital 6 5 +50 bps (+€3 Bn) 4 FL CET1 12 (1) Source: Based on public company data - Bloomberg. Santander Underlying. RoTCE for US Banks (2) Constant euros
2 Proven track record of shareholders value creation in mature investments ROE higher/equal SAN RoE Avg. peers2 Years since than the cost of equity 9M´2016 (%) RoE (%) first investment 9 7 159 17 18 37 13 4 25 Mature investments 32 31 25 14 15 24 13 20 24 15 10 24 10 5 12 More recent 1 5 6 11 investments 12 10 6 18% RoE 13 (1) US RoE 9M2016: Normalising current FL CET1 of 14.12% to 10.5%, otherwise 4% (2) 9M´2016 local criteria
Delivering regulatory progress in the US whilst progressing in improving 2 SBNA business performance Improved cost efficiency SBNA underlying C/I -10pp 85% 75% 2015 2016 More transactional customers Improved funding costs vs peers SBNA net new checking customers (monthly average increase) SBNA gap vs. peers in cost of interest bearing liabilities1 -20bps +4% 47bps 27bps Nov-15 Nov-16 2015 2016 Q3 Significant progress in the regulatory agenda 14 (1) Total interest expense / average interest bearing liabilities. Source SNL
2 setting the path to increase profitability Bank NA. CONSUMER USA Diversified Super-regional bank in the US I Meet regulatory expectations RoE2 II Simplify and increase IV Reduce risk and Our priorities profitability improve operating 4% >10% conditions up to Group III Increase connectivity standards 2016 with Group in Corporates V Fully realise potential of Chrysler relationship Underlying PAT1 c.30% 15% CAGR 2016 - 2018 15 (1) Profit after tax before minorities; (2) Normalising current FL CET1 of 14.12% to 10.5%, otherwise 3%
3 We add increasing value by working as a Group Collaboration between countries: Connectivity examples Number of companies International trade jointly targeted through c.500 revenues1 +46% collaboration (+2018 vs. 2016) Average increase in revenues UK international 9x +38% (2016) clients Global projects led by the Group: Santander wallet example Single global solution for c.400k customers Launched: Upcoming: 16 (1) SP-UK corridor specifically
supporting our communities Strong Simple | Personal | Fair culture More than 3/4 of our employees S|P|F culture support the new culture >9 pp vs. average of financial Commitment services employees Leadership, talent and +5 pp improvement in performance work-life balance 17 Source: Employee Engagement Survey
with focus on Education and financial inclusion / entrepreneurship c.€200 MM 1.5 MM c.6k NGO1 invested beneficiaries collaborations Santander Universities Contribution to society 250k micro-enterprise +35k scholarships projects financed c.1.2k universities supported c.60k employees in volunteering programs Sustainability 1st European and 6th worldwide 18 (1) Non-Governmental Organisations
Agenda Delivery of our 2016 commitments and progress in strategic priorities Group and business areas review 2017 Strategic priorities Concluding remarks 19
Santander delivered strong financial performance: underlying PBT +12%1 YoY 2016 results (change vs. 2015) €6,204 MM 10.55% Attributable profit FL CET1 (+4%) (+50 bps) €41,268 MM Underlying RoTE 11.1% Customer revenues (+4%1) €0.21 €798 Bn Dividend per share Loans (+5%) (+2%1) €4.22 €796 Bn TNAV/Share Funds (+15 cents) (+5%1) 20 Note: Loans and funds excluding repos. (1) Constant euros
Widespread growth, particularly in developing markets Loan portfolio Funds Dec16 € Billion YoY var. Dec16 € Billion YoY var. Spain 151 -4% Spain 225 +3% UK 243 +2% UK 211 +6% Mature Mature markets USA 90 -2% markets USA 74 +7% SCF 88 +14%1 SCF 35 +7% Portugal 29 -5% Portugal 31 +2% Poland 21 +8% Poland 26 +10% Brazil 80 +0.4% Brazil 100 +3% Developing Developing markets Mexico 28 +8% markets Mexico 36 +12% Chile 39 +7% Chile 35 +6% Argentina 7 +37% Argentina 11 +49% Medium-low risk profile Growth in demand deposits Well-diversified portfolio and mutual funds 21 Note: Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds. % change in constant euros (1) SCF excluding PSA (+6%)
Attributable profit up 4% (+15% in constant euros) driven by higher customer revenues and lower cost of credit. 4Q16 profit of €1,598 million1 € million 20162015 % /2015 % /2015 Constant euros Gross income 43,853 45,272 -3 +3 Higher customer revenues Operating expenses -21,088 -21,571 -2 +4 Net op. Income 22,766 23,702 -4 +2 The efficiency plan enabled transformation Loan-loss provisions -9,518 -10,108 -6 -2 and regulatory costs to be absorbed Underlying PBT 11,288 10,939 +3 +12 Lower provisions Taxes -3,396 -3,120 +9 +16 Underlying attrib. profit 6,621 6,566 +1 +10 Double-digit growth in profit Non-recurring2 -417 -600 -31 -31 Attributable profit 6,204 5,966 +4 +15 22 (1) Includes Deposit Guarantee Fund, mainly in Spain (2) Non-recurring items details on the next page
2015 and 2016 profit hit by several non-recurring items 2015 2016 € million net of tax € million net of tax 1,718 -600 600 PPI1 1,118 644 Restatement Badwill 283 Other items 435 (goodwill, other) 32 SC USA 137 PPI1 -417 Net of the reversal of 835 227 Impairment of provisions 683 475 Restructuring intangible assets in Brazil Capital gain costs (software) VISA Europe Non-recurring Non-recurring Non-recurring Non-recurring positive results negative results positive results negative results In 4Q16: PPI (-€137 mill.), SC USA restatement (-€32 mill.) and, for comparison purposes with 2015, SRF contribution of €120 mill. (charged in 2Q) was reallocated from non-recurring items to gross income 23 (1) Payment Protection Insurance in UK
Gross income rose in 8 of 10 core units driven by net interest income and good performance of fee income Gross income evolution Gross income € million € million Net interest income 7,959 762 -366 43,853 7,756 42,768 689 +8% -12% 7,286 +2% Fee income 2,592 2,397 +3% 2,335 Other income* 815 550 373 2015 Net Fee income Other 2016 Gross income interest income* Gross income 1Q14 2Q 3Q 4Q 1Q15 2Q 3Q 4Q 1Q16 2Q 3Q 4Q income 24 (*) Other income includes gains on financial transactions, income from equity accounted method, dividends and other operating results. Including in 4Q15 and 4Q16 contribution to the DGF and SRF Note: Constant euros
Active cost management enabled the continuous investment in commercial transformation, while remaining as one of the most efficient banks Total operating expenses % change in seven units below inflation rate1 € million 2016 / 2015, % In real terms2 Nominal and excl. perimeter +3.5% Brazil 5.7 -3.3 21,088 20,368 UK -0.4 -1.2 -1.7% SCF 8.3 -0.8 excl. inflation Spain -4.0 -3.8 and perimeter Mexico 9.3 6.5 Chile 1.5 -2.3 Portugal 19.1 -4.7 USA 5.5 4.2 Argentina 37.4 -0.5 Poland 1.7 2.3 2015 2016 Corporate Centre -17.7 -17.5 Expenses Expenses Group 3.5 -1.7 25 Note: Constant euros. (1) In real terms and excluding perimeter; (2) Nominal costs less 2016 average inflation of each country
All credit quality ratios improved with cost of credit already achieving the Investor Day goals Total loan-loss provisions1 Ratios evolution € million D15 D16 -2% 9,722 9,518 NPL ratio 4.36% 3.93% Coverage ratio 73% 74% Cost of credit 1.25% 1.18% Cost of credit 0.90% 0.82% excl. SC USA 2015 2016 LLPs LLPs 26 (1) Constant euros
Consistent progress on reaching our target of fully-loaded CET1 >11% in 2018 Fully-loaded CET1 % December 16 YoY var. +50 bps in 2016 10.47 10.55 Total capital ratio: 13.87% +82 bps 10.27 10.36 10.05 Leverage ratio: 5.0% +30 bps Underlying RoRWA: 1.36% +6 bps Dec15 Mar16 Jun16 Sep16 Dec16 27 Note: on 3 February 2016, the ECB authorised the use of the Alternative Standard Method to calculate the capital requirements on a consolidated level of the operational risk in Banco Santander (Brasil) S.A.
Despite challenging market conditions, PBT rose in 9 of 10 core units (Attributable profit impacted by higher and/or new taxes) Profit before taxes 2016 Attributable profit 2016 € million and % change / 2015 in constant euros € million and % change / 2015 in constant euros Brazil 2,772 +16% Brazil 1,786 +15% UK 2,452 +8% UK 1,681 -4% SCF SCF 1,803 +21% SCF SCF 1,093 +18% Spain 1,459 +5% Spain 1,022 +5% Mexico 1,067 +17% Mexico 629 +18% USA 1,036 -32% USA 395 -42% Chile 894 +20% Chile 513 +16% Portugal 533 +27% Portugal 399 +33% Poland 508 +4%1 Poland 272 -6%2 Argentina 503 +50% Argentina 359 +52% Corporate Centre (underlying): -€1,589 million Corporate Centre (underlying): -€1,439 million 28 (1) Excluding the new tax on assets: PBT +20% (2) Excluding the new tax on assets: Attributable profit +14
BRAZIL Strategy and highlights P&L € million 4Q16 %/3Q16*2016 %/2015* 2015 2016 NII 2,269 5.3 8,062 1.8 Loyal customers (mill.) 3.2 3.7 Fee income 887 12.8 2,940 16.9 Digital customers (mill.) 4.4 6.4 Gross income 3,187 2.7 11,321 6.8 Biometrics 0.1 6.3 Operating expenses -1,305 9.5 -4,475 5.7 (million customers) Cost of credit 4.50% 4.89% LLPs -953 -2.2 -3,377 7.6 1 2nd 3rd PBT 736 -9.1 2,772 15.9 Customer satisfaction (ranking among the 5 largest banks) Attributable profit 510 2.6 1,786 15.0 (*) % change in constant euros Activity 2??Enhanced customer loyalty driven by improvement of added value Volumes Spread and cost of credit proposals (digital advances, product and partnership innovations) Var. D16 / D15 % Spread on loans +5% +1%??NII and fee income growth underscored revenues recurrence / 3Q16 / 3Q16 7.65 7.67 7.97 7.93 8.03 +3%??Increased productivity and efficiency resulted in expenses growing at below the average inflation rate (in 4Q impact of collective agreement) 0.4% 4.50 4.63 4.71 4.87 4.89 ??Provisions and credit quality under control thanks to prudent risk Cost of credit management Loans Funds 4Q15 1Q16 2Q 3Q 4Q 29 (1) Source: Bacen. Complaints ranking: number of complaints filed by customers; (2) Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds.
UNITED KINGDOM Strategy and highlights P&L Ł million 4Q16 %/3Q16 2016 %/2015 2015 2016 NII 928 4.5 3,599 0.4 Digital customers (mill.) 3.7 4.6 Fee income 205 -6.9 843 6.5 Corporate lending growth >5 pp = vs. market Gross income 1,234 5.2 4,752 2.7 Share of corporates / total 13.4% 13.7% Operating expenses -594 -0.8 -2,424 -0.4 loans LLPs 48 -48 -38.9 NPL ratio 1.52% 1.41% PBT 583 25.4 2,004 7.7 Retail customer satisfaction1 62.9% 62.9% Attributable profit 407 30.9 1,373 -4.0 Activity Volumes2 Banking NIM??Robust business flows in both retail and corporates Var. D16 / D15 %, local criteria ??PBT up 8%. Attributable profit impacted by the introduction of the 8% bank 0% +2% corporation surcharge in 2016 / 3Q16 / 3Q16 +6% 1.80 1.78 1.78 1.83??Revenues up: higher lending volumes and lower cost of deposits (1l2l3 World 1.75 interest rate change) offsetting SVR3 attrition and new asset margins decline +2%??Digitalisation and product simplification supporting expenses discipline 4Q15 1Q16 2Q 3Q 4Q??Strong credit quality in all loan books, supported by prudent lending criteria Loans Funds 30 (1) Customer satisfaction as measured by the Financial Research Survey (FRS) run by GfK; (2) Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds (3) SVR: Standard variable rate.
SANTANDER CONSUMER FINANCE Strategy and highlights P&L € million 4Q16 %/3Q16*2016 %/2015* 2015 2016 NII 867 -1.8 3,391 10.7 Active customers1 (mill.) 16.8 17.9 Fee income 184 -15.9 862 -1.2 Countries incorporated (#) 5 11 Gross income 1,043 -6.0 4,262 8.5 (Banque PSA Finance agreement) Cost of credit 0.77% 0.47 Operating expenses -486 3.9 -1,904 8.3 % LLPs -87 -25.7 -387 -27.3 NPL ratio 3.42% 2.68% Underlying PBT 418 -14.7 1,803 21.3 Attributable profit 269 -8.0 1,093 17.9 (*) % change in constant euros Activity For comparison purposes with 2015, the SRF contribution in 4Q16 was reallocated from non-recurring items to gross income ??High diversification and leadership in Europe. Joint-venture with PSA Volumes2 Customer NIM and GE Nordics integration completed as scheduled Var. D16 / D15 % NIM??New lending growth in all countries +3% +1% / 3Q16 / 3Q16 3.7 3.6 3.7 3.7 3.6??Profit up driven by higher revenues and lower LLPs. 4Q impacted by the seasonal lower auto sales +14% +17% 3.4 3.3 3.1 3.2 3.2??Best-in-class in efficiency and risk NIM net of provisions??Main countries profit: Germany (€347 mill.); Nordic countries (€281 mill.) and Spain (€207 mill) Loans New lending 4Q15 1Q16 2Q 3Q 4Q 31 Note: Excluding Santander Consumer UK profit, recorded in Santander UK results. Including it, 2016 attributable profit: €1,238 mill. (+16% / 2015); 4Q16: 292 mill. (-10% / 3Q16). (1) Customers with active contract, excl. SC UK and PSA; (2) Loans excluding repos.
SPAIN Strategy and highlights P&L € million 4Q16 %/3Q16 2016 %/2015 2015 2016 NII 747 2.5 3,077 -10.3 Digital customers (mill.) 2.4 2.7 Fee income 451 -1.2 1,781 5.5 Retail fee income -6% +6% Gross income 1,179 -15.7 5,608 -7.8 (y-o-y % change) Operating expenses -802 -2.7 -3,297 -4.0 Customer satisfaction Top 3 Top 3 (position) LLPs -85 -39.2 -585 -41.0 Cost of credit 0.62% 0.37% Underlying PBT 195 -49.1 1,459 4.8 Attributable profit 237 -12.0 1,022 4.6 For comparison purposes with 2015, the SRF contribution in 4Q16 was reallocated from non-recurring items to gross income. Activity Volumes1 Customer NIM??Ongoing 1l2l3 strategy to boost customer loyalty (+32%), commercial Var. D16 / D15 % productivity (50% of new loans linked to 1I2I3 customers), and high return Yield on loans investments (+230 bps UPLs new loans market share) -1% +1% ??In companies, loyal companies grew 48% and top player in league tables / 3Q16 / 3Q16 2.27 2.26 2.14 2.06 2.10??Efficiency plan implemented while maintaining commercial activity levels and +3% top 3 position in customer satisfaction Cost of deposits 0.58??Profit up backed by fee income growth, expenses control and lower provisions 0.50 0.48 0.49 0.47 -4%??Net interest income affected by low interest rates, mortgages repricing and impact of ALCO portfolio sales Loans Funds 4Q151Q16 2Q 3Q 4Q 32 (1) Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds
ATTRIBUTABLE PROFIT (DETAIL BY UNITS IN THE APPENDIX) Good performance of other units: increased customer base, volumes and profits ? Focus on commercial transformation: strong growth in volumes, digital customers Mexico €629 mill.; +18% (+46%) and loyal (+16%) ? Profit boosted by customer revenues (NII: +14%) and enhanced credit quality ? Improved customer satisfaction with market share gains in loans and deposits Chile €513 mill.; +16% ? Higher customer revenues, expenses under control and lower cost of credit ? Banifs integration has been completed, enabling a more balanced loan portfolio Portugal €399 mill.; +33% and market share gains in corporates ? Profit up driven by customer revenues and sharp reduction in the cost of credit ? SBNA: showed business progress (core deposits +4%) US €395 mill.; -42% ? SC USA: 18% RoTE with lower risk profile and increased compliance ? Significant progress in the regulatory agenda ? Market share gain in loans and deposits. Acquisition of Citibanks retail portfolio in Argentina €359 mill.; +52% October (Central Bank authorisation expected in March 2017) ? Profit up due to higher revenues and better cost of credit 272 ? Higher volumes and customer revenues. Good management of NII (+11%) and Poland € mill.;-6% enhanced credit quality Excl. tax on assets: +14% ? Profit impacted by new tax on assets and lower gains on financial transactions 33 Note: % change over 2015 in constant euros
CORPORATE CENTRE Progress on reducing the Corporate Centres weight in the Group: Headquarters expenses down 18% in 2016 Corporate Centre / Total Group (%) P&L € million 2016 2015 Operating expenses Underlying attrib. profit % change 2016/2014 NII -739 -627 Gains / Losses on FT -243 150 23% 22% Operating expenses -450 -547 -23% Provisions -73 -481 Tax and minority interests 149 29 2.9% 2.5% 2.1% Underlying attrib. profit -1,439 -1,493 Non-recurring items -417 -600 2014 2015 2016 2015 2016 Attributable profit -1,856 -2,093 Spain -216 ??Lower revenues due to fall in gains on financial transactions (hedging) C.C. -186 US -32 UK -30 ??Provisions back to normal levels. They were above average in 2015 Poland +29 Rest +18 34
Agenda Delivery of our 2016 commitments and progress in strategic priorities Group and business areas review 2017 Strategic priorities Concluding remarks 35
Our purpose Our aim To be the best Retail and Commercial Bank, earning the lasting loyalty of our people, customers, shareholders and To help people communities and businesses prosper A bank that is SIMPLE | PERSONAL | FAIR 36
We are delivering on our strategic plan 1 People 2 Customers Earn the alty of our retail A strong internal culture: and corporate customers: Simple | Personal | Fair improve our franchise Operational and The best bank to digital work for To be the best retail and excellence commercial bank, earning the lasting 4 Communities 3 Shareholders loyalty of our Reinforced Santander capital and risk Universities management Support people in our local EPS, DPS,TNAVPS and communities RoTE growth 37
People and communities: Continuing our progress towards a Simple | Personal | Fair culture and giving back to our communities is a requirement to succeed People Communities Employee engagement % of engaged employees Increase +93k scholarships in 2017-2018 c.80k entrepreneurs supported 78 in 2017-2018 Helping ple Helping People supported our people 2016 2017 Million (cumulative from 2016) 4.5 2.9 2017 2018 38
Customers: In 2016 we increased customer value and our target is to reach 17MM loyal customers in 2017 Customer loyalty value propositions .to further drive fee income growth Fee income growth1 Increase2 8.1% (c.10% CAGR by 2018) 1|2|3 World 4.3% Loyal customers, million 15,2 17,0 13,8 2015 2016 2017 39 (1) Constant euros (2) CAGR 15-18
Customers: Leveraging technology and active collaboration to deliver best customer experience and efficiency Digital transformation Examples 2016 2017 1 Digital customers 20.9 25 Business Digital account and Million transformation card for the unbanked Broadly 2 New digital platform C/I 48 launch in Q2 2017 % stable Customer 8 Maintain experience1 countries in leadership 3 top 3 Working as a Group Real time international payments 40 (1) Geographies within Top 3 customer satisfaction, Source: Corporate Customer Satisfaction Benchmark
Shareholders: We delivered on FL CET1 ahead of plan and reaffirm 2017 guidance Fully loaded CET1 (%) 10bps ahead of plan +50bps 10.55 1 Committed to accumulate organically 10.05 c.40 bps CET1 per year after dividends and lending growth 2 Loans growth > RWA growth Profit growth > RWA growth 3 Capital management and M&A discipline across the Group 2015 2016 41
Shareholders: Reaffirm all our targets for 2017: grow EPS, DPS and TNAV per share EPS € DPS € 0.41 0.20 0.21 0.40 Increase Increase 2015 2016 2017 2015 2016 2017 target target TNAV/Share € 4.22 4.07 Increase 2015 2016 2017 target 42
Agenda Delivery of our 2016 commitments and progress in strategic priorities Group and business areas review 2017 Strategic priorities Concluding remarks 43
We delivered on all our strategic goals in 2016 2015 2016 2016 targets Loyal customers (million) 13.8 15.2 15.0 Digital customers (million) 16.6 20.9 20.0 Fee income1 4.3% 8.1% Increase Cost of risk 1.25% 1.18% Improve Cost to income 47.6% 48.1% Broadly stable EPS (€) 0.40 0.41 Increase DPS (€) 0.20 0.21 Increase TNAV / share (€) 4.07 4.22 Increase FL CET1 10.05% 10.55% 10.45% 44 (1) % change (constant euros)
and we are on track to meet our 2017/18 targets 2016 2017 targets 2018 targets Loyal customers (Million) 15.2 17 18.6 Digital customers (Million) 20.9 25 30 Fee income1 8.1% Increase c.10% CAGR 15-18 Cost of risk 1.18% Improve 1.2% avg. 15-18 Cost to income 48.1% Broadly stable 45-47% EPS (€) 0.41 Increase Double digit growth DPS (€) 0.21 Increase Increase FL CET1 10.55% +40bps per year >11% 45 (1) % change (constant euros)
Reaffirming our key shareholder metrics, increasing EPS in 16/17, reaching double digit by 2018, and growing DPS and TNAV per share ? Top 3 bank to work for in the majority of ? 17MM retail Loyal Customers our geographies ? 1.6MM loyal SMEs and Corporates ? Customer loans growth above peers ? All geographies top 3 in customer service1 ? 30MM digital customers (x2) People Customers ? c.10% CAGR of fee income 2015-18 To be the best retail and commercial bank, earning the lasting loyalty of our people, ? People supported in customers, shareholders ? Cost to income ratio 45-47% our communities: and communities ? 2015-18 average cost of risk 1.2% 4.5MM 2016-18 Communities Shareholders FL CET1 > 11% ? ? c.130k scholarships 2016-18 ? Increasing EPS, reaching double digit growth by 2018 ? 30-40% cash dividend pay-out: Yearly DPS increase ? RoTE >11% 46 (1) Except for the US approaching peers
The best retail bank in Europe and the Americas 1 During 2016 we have delivered ahead of plan on our strategic, financial and commercial targets 2 We reiterate our commitments for 2017 and 2018 3 Consistent delivery over the past 3 years: Broadly stable C/I Cash DPS +89% 11.1% underlying RoTE after FL CET1 +50bps Increasing TNAV/Share every year We have delivered all this in the right way, helping more people and business prosper while building a bank that is more simple, personal and fair 47
APPENDIX 48
Appendix Other geographic units results Global segments results Group balance sheet Liquidity and funding NPL and coverage ratios, and cost of credit Quarterly income statements 49
Other geographic units results 50
MEXICO Strategy and highlights P&L € million 4Q16 %/3Q16*2016 %/2015* 2015 2016 Digital customers (thousand) 876 1,282 NII 615 4.9 2,385 14.3 Fee income 179 8.0 711 4.4 Payrolls (thousand) 3,076 3,400 Gross income 828 6.0 3,203 13.4 Demand deposits (YoY change) +18% +16% Operating expenses -325 6.6 -1,274 9.3 SMEs loans (MXN mill.) 61,20367,640 LLPs -203 6.8 -832 11.4 PBT 293 3.9 1,067 17.5 Cost of credit 2.91% 2.86% Attributable profit 169 0.4 629 17.5 (*) % change in constant euros Activity Volumes1 Customer NIM ??46% increase in digital customers and 16% in loyal ones. Efforts made Var. D16 / D15 % to attract payrolls NIM -2% +5% / 3Q16 / 3Q16??Strong rise in volumes, improving funds structure 3.7 3.7 3.7 3.8 3.8 +12%??Profit up driven by NII (+14%), fuelled by loans and demand deposits +8% growth and higher interest rates since December 2015 2.5 2.3 2.5 2.5 2.3??Ongoing credit quality improvement, with lower NPLs, cost of credit and NIM net of provisions higher coverage ratio 4Q15 1Q16 2Q 3Q 4Q Loans Funds 51 (1) Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds
CHILE Strategy and highlights P&L € million %/3Q16*2016 %/2015* 2015 2016 NII 521 7.7 1,864 7.4 Loyal customers (thousand) 559 604 Fee income 91 0.1 353 1.2 Digital customers (thousand) 918 959 Gross income 672 6.2 2,422 7.0 Cost of credit 1.65% 1.43% Operating expenses -265 3.9 -986 1.5 NPL ratio 5.62% 5.05% LLPs -131 -13.0 -514 -6.5 Customer satisfaction 4th 1st PBT 241 2.6 894 20.2 (position) Attributable profit 137 3.2 513 16.4 (*) % change in constant euros Activity Volumes1 Customer NIM Var. D16 / D15 %??Improved customer satisfaction indices, greater loyalty and about one million digital customers +1% +1% NIM / 3Q16 / 3Q16 4.1??Gaining market share in loans and deposits 3.7 3.6 3.8 3.8 ??Higher attributable profit driven by net interest income, expenses +7% +6% 3.0 under control and lower provisions 2.7 2.7 2.6 2.4 NIM net of provisions??Improvement of all credit quality ratios 4Q15 1Q16 2Q 3Q 4Q Loans Funds 52 (1) Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds
PORTUGAL Strategy and highlights P&L € million 4Q16 %/3Q162016 %/2015 2015 2016 NII 182 1.0 733 32.0 Loyal individuals (thousand) 505 603 Fee income 69 -13.6 314 19.1 Loyal companies (thousand) 23.0 33.2 Gross income 292 1.8 1,209 19.0 Digital customers (thousand) 381 502 Operating expenses -143 0.9 -589 19.1 Cost of credit 0.29% 0.18% LLPs -9 -40.3 -54 -25.4 Loans market-share 14.3% 14.4% (O16) Underlying PBT 134 8.3 533 27.2 Attributable profit 106 14.8 399 33.0 For comparison purposes with 2015, the SRF contribution in 4Q16 was reallocated from non-recurring items to gross income. Activity Volumes1 Cost of time deposits ??Banifs integration has been completed, enabling a more balanced New deposits2 Var. D16 / D15 loan portfolio and higher market share in corporates % -1% -1%??Rise in the 1|2|3 customer base reflected in double digit growth in / 3Q16 / 3Q16 loyal companies and digital customers +2% 0.34 0.24 0.23 0.18 0.18??Deposits up 3%, underscoring the banks good position in the financial system -5%??Profit rose driven by higher customer revenues and sharp reduction Loans Funds of the cost of credit 4Q151Q16 2Q 3Q 4Q 53 Note: 2015 customers do not include Banif (1) Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds (2) Not including Banif
UNITED STATES Strategy and highlights P&L US$ million 4Q16 %/3Q162016 %/2015 2015 2016 NII 1,561 -3.9 6,545 -3.5 Digital customers (thousand) 617 778 Fee income 276 -7.7 1,219 1.2 C&I loans ($Bn) 19 17 Gross income 1,945 -6.7 8,332 -3.6 Core deposits ($Bn) 43 45 Operating expenses -932 6.6 -3,538 5.5 SC servicing portfolio ($Bn) 15 12 LLPs -935 7.9 -3,548 3.1 Total cost of credit 3.66% 3.68 % PBT 69 -79.6 1,146 -32.1 Attributable profit 12 -92.6 437 -41.9 Activity1 Santander Bank Santander Consumer USA??SBNA: Focus on commercial activity Var. D16 / D15 Var. D16 / D15 ??In SC USA, revenues impacted by the change of mix towards a lower risk -2% -1% -2% -2% / 3Q16 / 3Q16 / 3Q16 / 3Q16 profile. Lower originations in 4Q16 ??Costs still high due to investments in IT, franchise and regulatory issues +2% ??Higher LLPs in SBNA (Oil & Gas in 1Q16) and SC USA (higher average -2% retained balances) -3% -2% Loans Managed??Significant progress in regulatory agenda Loans Funds assets 54 (1) Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds
ARGENTINA Strategy and highlights P&L € million 4Q16 %/3Q16*2016 %/2015* 2015 2016 NII 212 16.0 710 28.0 Loyal individuals (thousand) 961 1,016 Fee income 129 5.5 474 36.3 Loyal companies (thousand) 91 102 Gross income 378 6.6 1,377 42.0 Digital customers (thousand) 1,258 1,511 Operating expenses -193 4.2 -741 37.4 Cost of credit 2.15% 1.72% LLPs -32 17.0 -107 15.5 NPL ratio 1.15% 1.49 % PBT 146 5.2 503 50.2 Attributable profit 110 10.2 359 51.8 (*) % change in constant euros Activity Volumes1 Customer NIM??Better environment for banking business. Acquisition of Citibanks retail Var. D16 / D15 portfolio in October2 % +10% +24% NIM??Growth in loans and deposits driven by the expansion plan and commercial / 3Q16 / 3Q16 strategy 7.1 7.0 7.1 +49% 6.1 5.8??Profit fuelled by the increase of all revenue lines +37% 5.9 6.0??Expenses flat excluding inflation, offsetting the branch network expansion 5.5 5.2 4.8 and transformation projects NIM net of provisions 4Q15 1Q16 2Q 3Q 4Q??Better cost of credit with low NPL ratio and comfortable coverage (142%) Loans Funds 55 (1) Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds. (2) Central Bank authorisation expected in March 2017
POLAND Strategy and highlights P&L € million 4Q16 %/3Q16*2016 %/2015* 2015 2016 NII 222 4.2 834 11.2 Digital customers (thousand) 1,885 1,979 Fee income 101 -3.8 400 -1.2 Loyal companies (thousand) 60 89 Gross income 329 0.7 1,314 7.4 Cost of credit 0.87% 0.70% Operating expenses -139 -5.8 -579 1.7 NPL ratio 6.30% 5.42 % LLPs -35 -17.5 -145 -9.8 Market share in loans 9.8% 10.1% PBT 129 -1.1 508 3.6 (S16) Attributable profit 63 -7.7 272 -5.6 (*) % change in constant euros Activity ??Benchmark bank in innovation and digital channels Volumes1 Customer NIM Var. D16 / D15??Market share gain in loans. Volumes growth in companies, mortgages, % Yield on loans consumer credit and cards 0% +5% / 3Q16 / 3Q16 4.04 3.96 3.98 3.99 4.00??Attributable profit up 14% excluding the new tax on assets +10%??Good management of NII (+11%, backed by larger volumes) and costs +8% Cost of deposits ??Significant drop in the NPL ratio and the cost of credit 0.99 1.03 0.95 0.84 0.83 Fee income hit by new regulation in bank insurance. Better evolution vs. ? Loans Funds 4Q151Q16 2Q 3Q 4Q sector (-6%) 56 (1) Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds.
OTHER LATIN AMERICAN COUNTRIES Attributable profit € million (constant euros) Uruguay Peru +32% 64 84 +21% 31 37 2015 2016 2015 2016 ??Focusing on loyalty, transactions and target segments ??Profit driven by customer revenues growth 57
Global segments results
RETAIL BANKING Activity P&L € billion (constant euros) € million 4Q16 %/3Q16* 2016 %/2015* Loans Funds NII 7,493 1.9 29,090 2.9 +5%* Fee income 2,279 0.3 8,745 8.9 +2%* 729 Gross income 9,960 -0.1 39,055 2.8 695 677 693 Operating expenses -4,827 4.0 -18,476 5.0 LLPs -2,299 -1.1 -8,693 -2.2 Underlying PBT 2,311 -14.2 10,201 3.6 Dec15 Dec16 Dec15 Dec16 Attributable profit 1,587 -3.4 6,297 0.1 (*) % change in constant euros (*) -1% in euros (*) +3% in euros For comparison purposes with 2015, the SRF contribution in 4Q16 was reallocated from non-recurring items to gross income. ??The retail banking model continued to be transformed into an increasingly Simple, Personal and Fair model??Focused on three main priorities: customer loyalty, digital transformation and operational excellence??Further development of the multi-channel model, centred on digital channels ??Progress in achieving our targets. 15.2 million loyal customers (+10% from December 2015) and 20.9 million digital customers (+26% from December 2015) 59
GLOBAL CORPORATE BANKING Gross income P&L € million (constant euros) € million 4Q16 %/3Q16*2016 %/2015* ,825 NII 801 10.0 2,781 -0.5 5,125 826 TOTAL Fee income 372 5.7 1,465 4.6 655 Capital & Other Gross income 1,419 -7.0 5,825 13.7 1,451 +21% 1,753 Global Markets Operating expenses -478 -2.4 -1,951 -2.2 Financing 1,361 Customers 1,348 +1% LLPs -55 -74.9 -660 1.1 Solutions & Advisory +12%* Global Transaction 1,884 PBT 848 1.2 3,137 31.5 1,671 +13% Banking Attributable profit 588 7.6 2,089 30.0 2015 2016 (*) % change in constant euros (*) In euros: Total gross income, +6%; customer revenues: +6% ??Customer-centred strategy, underpinned by the Divisions global capacities and their interconnection with local units ??Benchmark positions in export finance, corporate lending and project finance, among other, in Europe and Latin America ??Attributable profit up 30% (in constant euros), driven by strong and diversified customer revenues (+12%) 60
REAL ESTATE ACTIVITY SPAIN Activity P&L € million Total Balance Coverage ratio 2016 2015 % 2015 € billion Dec16 and var. / Dec15 Gross income 39 137 -71.8 15,8 2.4 -1 p.p. +4 p.p. Operating expenses -211 -235 -10.3 11,0 5.0 Sareb and 58% Provisions -288 -511 -43.6 56% 2.7 Other 2,1 1.6 1.3 Metrovacesa Tax recovery 137 180 -23.6 Rentals 3.7 Net foreclosures 3.5 Attributable profit -326 -420 -22.3 2.6 1.9 Net loans Loans Net Dec15 Dic16 Foreclosures ??Reduction of non-core exposure continued at a pace above 15% (net loans: -29%) ??Coverage ratio already adapted to the requirements of Appendix IX ??Deconsolidation of assets from the Metrovacesa / Merlín merger??Lower losses due to reduced costs and provision needs 61
Group Balance sheet
BALANCE SHEET Retail balance sheet, appropriate for a low risk business model, liquid and well capitalised Balance sheet (Dec16) 1 € billion Lending: 59% of balance sheet 1,339 1,339 2 2 Credit Cashinstitutions and credit 171 institutions 149 Cash, central banks and credit institutions: 13% Derivatives 83 3 Derivatives 106 AFS portfolio 99 4 Other 46 3 Trading portfolio 63 5 Derivatives (with counterparty on liabilities side): 6% of balance sheet Other* 132 6 Customer deposits 691 4 Available for sale portfolio (AFS): 7% Net loans to 791 1 customers Issues and 5 subordinated liabilities 229 Trading portfolio: 5% Shareholders equity & fixed liabilities 118 6 Assets Liabilities Other (goodwill, fixed assets, accruals): 10% 63 (*) Other assets: tangible and intangible assets: €53 bn, held-to-maturity portfolio: €14 bn.; other financial instruments at fair value: €1 bn, accruals and other accounts: €64 bn.
Liquidity and funding
LIQUIDITY AND FUNDING Well-funded balance sheet with high structural liquidity surplus Liquidity balance sheet (Dec16) € billion Commercial Gap: €100 bill. Net loans to 691 Deposits customers 791 Structural liquidity1 surplus: €150 bill. (14% net liabilities) 57 Securitisations Fixed assets 150 Funding M/LP & other 89 Financial 132 Equity (103) and other (29) assets 177 27 Funding CP Assets Liabilities 65 Note: Liquidity balance sheet for management purposes (net of trading derivatives and interbank balances). Provisional (1) Financial assets short term wholesale funding markets
LIQUIDITY AND FUNDING Commercial activity evolution enabled a lower recourse to medium and long- term wholesale funding, without eroding the structural liquidity surplus Issuances 2016 Diversified issuances € billion Total 60.2 Sterling 44.4 area, 23% US$ area, M/L term issuance 45.8 35% 31.3 Euro area, 42% Securitisations1 14.4 13.1 2015 2016 66 (1) Placed in the market and including structured finance
NPL, coverage ratios and cost of credit
NPL ratio % 31.03.15 30.06.15 30.09.15 31.12.15 31.03.16 30.06.16 30.09.16 31.12.16 Continental Europe 8.52 8.15 7.89 7.27 7.08 6.84 6.43 5.92 Spain 7.25 6.91 6.61 6.53 6.36 6.06 5.82 5.41 Santander Consumer Finance 4.52 4.25 4.15 3.42 3.28 2.95 2.86 2.68 Poland 7.33 7.07 7.14 6.30 5.93 5.84 5.71 5.42 Portugal 8.96 8.80 8.86 7.46 8.55 10.46 9.40 8.81 United Kingdom 1.75 1.61 1.51 1.52 1.49 1.47 1.47 1.41 Latin America 4.64 4.74 4.65 4.96 4.88 4.98 4.94 4.81 Brazil 4.90 5.13 5.30 5.98 5.93 6.11 6.12 5.90 Mexico 3.71 3.81 3.54 3.38 3.06 3.01 2.95 2.76 Chile 5.88 5.73 5.60 5.62 5.45 5.28 5.12 5.05 USA 2.20 2.20 2.20 2.13 2.19 2.24 2.24 2.28 Operating Areas 4.87 4.68 4.52 4.39 4.36 4.32 4.19 3.95 Total Group 4.85 4.64 4.50 4.36 4.33 4.29 4.15 3.93 68
Coverage ratio % 31.03.15 30.06.15 30.09.15 31.12.15 31.03.16 30.06.16 30.09.16 31.12.16 Continental Europe 58.6 58.9 60.4 64.2 65.4 61.3 61.3 60.0 Spain 46.6 46.8 47.8 48.1 50.2 47.6 47.6 48.3 Santander Consumer Finance 103.6 104.9 107.2 109.1 111.9 110.6 110.7 109.1 Poland 61.6 63.5 63.1 64.0 67.0 65.8 68.9 61.0 Portugal 52.4 54.2 56.2 99.0 87.7 61.9 57.8 63.7 United Kingdom 41.2 40.3 39.6 38.2 36.5 36.5 36.0 32.9 Latin America 83.6 84.4 85.4 79.0 79.7 81.4 84.5 87.3 Brazil 95.2 95.9 96.0 83.7 83.7 85.3 89.3 93.1 Mexico 88.4 87.5 93.0 90.6 97.5 102.3 101.9 103.8 Chile 52.0 51.6 52.8 53.9 54.6 55.5 58.1 59.1 USA 211.5 224.2 218.3 225.0 221.1 220.6 216.2 214.4 Operating Areas 68.3 69.4 70.5 72.6 73.3 72.0 72.8 73.5 Total Group 68.9 70.1 71.1 73.1 74.0 72.5 72.7 73.8 69
Non-performing loans and loan-loss allowances. December 2016 Non-performing loans Loan-loss allowances 100%: €33,643 mill. 100%: €24,835 mill. Other, 12% Other, 11% Spain, 18% Spain, 28% USA, 6% USA, 18% Chile, 6% SCF*, 10% Mexico, 2% Chile, 5% Poland, 3% SCF*, 7% Brazil, 16% Mexico, 3% Poland, 4% Portugal, 7% Portugal, Brazil, 20% UK, 5% UK, 11% 8% 70 Percentage over Groups total (*) Excluding SCF UK
Cost of credit % 31.03.15 30.06.15 30.09.15 31.12.15 31.03.16 30.06.16 30.09.16 31.12.16 Continental Europe 0.95 0.86 0.77 0.68 0.60 0.51 0.46 0.44 Spain 0.97 0.84 0.71 0.62 0.54 0.45 0.41 0.37 Santander Consumer Finance 0.93 0.91 0.87 0.77 0.64 0.55 0.49 0.47 Poland 1.00 1.00 0.96 0.87 0.82 0.75 0.76 0.70 Portugal 0.45 0.38 0.35 0.29 0.28 0.21 0.17 0.18 United Kingdom 0.11 0.08 0.04 0.03 0.01 0.03 0.05 0.02 Latin America 3.53 3.39 3.33 3.36 3.39 3.41 3.42 3.37 Brazil 4.63 4.45 4.40 4.50 4.63 4.71 4.87 4.89 Mexico 2.92 2.89 2.87 2.91 2.95 2.96 2.86 2.86 Chile 1.74 1.68 1.68 1.65 1.58 1.59 1.55 1.43 USA 3.25 3.39 3.36 3.66 3.85 3.77 3.80 3.68 Operating Areas 1.38 1.33 1.27 1.26 1.24 1.20 1.20 1.19 Total Group 1.38 1.32 1.26 1.25 1.22 1.19 1.19 1.18 71 Note: Cost of credit = 12 month loan-loss provisions / average lending. Calculated in current euros
Spain Real Estate Activity. Exposure and coverage ratios Coverage by borrowers situation Total coverage (December 2016) (problematic assets + performing loans) € million Provisions / exposure (%) 57% Gross Coverage Net risk Fund risk Total real estate Non-performing 3,841 2,184 1,657 exposure Substandard1 167 11 156 Dec16 Foreclosed real estate 8,061 4,658 3,403 Non-performing 57% Substandard1 7% Total problematic loans 12,069 6,853 5,216 Foreclosed real estate. 58% Performing loans2 61 0 61 Total problematic loans 57% Real estate exposure 12,130 6,853 5,277 Performing loans2 0% 72 (1) 100% up-to-date with payments (2) Performing loans: loans up-to-date with payments
Spain Real Estate Activity. Loans and foreclosures LOANS Foreclosed REAL ESTATE (Dec16) € million € million Gross Net Dec16 Dec15 Var. amount Coverage amount Finished buildings 2,120 2,735 -615 Finished buildings 2,178 49% 1,104 Buildings under constr. 97 137 -40 Buildings under constr. 839 46% 453 Developed land 1,270 1,603 -333 Developed land 2,609 60% 1,051 Building and other land 247 699 -452 Building and other land 2,435 67% 795 Non mortgage guarantee 335 785 -450 Other land 0 -- 0 Total 4,069 5,959 -1,890 Total 8,061 58% 3,403 73
Quarterly income statements
Grupo Santander € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 10,563 10,867 10,457 10,336 10,021 10,119 10,395 10,734 42,222 41,268 Gross income 11,444 11,618 11,316 10,894 10,730 10,929 11,080 11,113 45,272 43,853 Operating expenses (5,377) (5,429) (5,342) (5,422) (5,158) (5,227) (5,250) (5,453) (21,571) (21,088) Net operating income 6,067 6,189 5,974 5,472 5,572 5,703 5,831 5,660 23,702 22,766 Net loan-loss provisions (2,563) (2,508) (2,479) (2,558) (2,408) (2,205) (2,499) (2,406) (10,108) (9,518) Other (514) (683) (716) (742) (433) (544) (392) (591) (2,654) (1,960) Underlying profit before taxes 2,990 2,998 2,778 2,173 2,732 2,954 2,940 2,663 10,939 11,288 Underlying consolidated profit 2,067 2,059 1,991 1,702 1,922 1,984 2,036 1,951 7,819 7,893 Underlying attributable profit 1,717 1,709 1,680 1,460 1,633 1,646 1,695 1,646 6,566 6,621 Net capital gains and provisions* 835 (1,435) (368) (49) (600) (417) Attributable profit 1,717 2,544 1,680 25 1,633 1,278 1,695 1,598 5,966 6,204 (*) Including: in 2Q15 net result of the reversal of provisions in Brazil in 4Q15 Banifs badwill, PPI, impairment of intangible assets and other provisions (goodwill and other) in 2Q16 capital gains from the disposal of the stake in Visa Europe, restructuring costs and contribution to the SRF In 4Q16 PPI, restatement Santander Consumer USA and the SRF contribution, recorded in 2Q16, was reallocated to gross income 75
Grupo Santander Constant € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 9,629 9,963 10,073 10,153 10,210 10,196 10,312 10,550 39,817 41,268 Gross income 10,479 10,674 10,914 10,702 10,915 11,013 11,001 10,924 42,768 43,853 Operating expenses (4,939) (5,007) (5,132) (5,290) (5,220) (5,251) (5,228) (5,389) (20,368) (21,088) Net operating income 5,540 5,667 5,781 5,412 5,695 5,762 5,773 5,535 22,400 22,766 Net loan-loss provisions (2,370) (2,338) (2,445) (2,569) (2,489) (2,243) (2,464) (2,322) (9,722) (9,518) Other (475) (643) (700) (751) (450) (548) (379) (582) (2,569) (1,960) Underlying profit before taxes 2,695 2,685 2,636 2,093 2,756 2,971 2,930 2,631 10,109 11,288 Underlying consolidated profit 1,854 1,827 1,875 1,635 1,942 1,994 2,028 1,929 7,190 7,893 Underlying attributable profit 1,525 1,502 1,571 1,394 1,649 1,652 1,690 1,630 5,992 6,621 Net capital gains and provisions* 835 (1,435) (368) (49) (600) (417) Attributable profit 1,525 2,337 1,571 (41) 1,649 1,284 1,690 1,582 5,392 6,204 (*) Including: in 2Q15 net result of the reversal of provisions in Brazil in 4Q15 Banifs badwill, PPI, impairment of intangible assets and other provisions (goodwill and other) in 2Q16 capital gains from the disposal of the stake in Visa Europe, restructuring costs and contribution to the SRF In 4Q16 PPI, restatement Santander Consumer USA and the SRF contribution, recorded in 2Q16, was reallocated to gross income 76
Spain € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 1,371 1,296 1,251 1,199 1,243 1,232 1,185 1,198 5,118 4,858 Gross income 1,749 1,522 1,571 1,238 1,543 1,489 1,398 1,179 6,080 5,608 Operating expenses (855) (856) (863) (860) (837) (834) (824) (802) (3,434) (3,297) Net operating income 894 666 708 379 706 655 574 377 2,646 2,311 Net loan-loss provisions (366) (264) (205) (156) (231) (129) (140) (85) (992) (585) Other (44) (71) (58) (89) (37) (82) (51) (97) (263) (267) Underlying profit before taxes 483 331 444 134 438 444 382 195 1,392 1,459 Underlying consolidated profit 345 238 317 99 312 314 274 143 999 1,043 Underlying attributable profit 340 232 311 94 307 308 270 137 977 1,022 Net capital gains and provisions* (100) 100 Attributable profit 340 232 311 94 307 208 270 237 977 1,022 (*).- In 4Q16 the SRF contribution, recorded in 2Q16, was reallocated to gross income 77
Santander Consumer Finance € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 949 990 1,011 1,022 1,041 1,061 1,099 1,052 3,973 4,253 Gross income 959 991 1,018 998 1,045 1,068 1,106 1,043 3,965 4,262 Operating expenses (422) (442) (443) (467) (483) (468) (467) (486) (1,774) (1,904) Net operating income 537 549 575 530 562 600 639 557 2,192 2,357 Net loan-loss provisions (168) (131) (142) (97) (114) (70) (116) (87) (537) (387) Other (22) (36) (44) (50) (39) (41) (36) (52) (152) (168) Underlying profit before taxes 348 382 389 383 410 488 487 418 1,502 1,803 Underlying consolidated profit 251 272 281 271 293 336 346 308 1,076 1,282 Underlying attributable profit 220 241 242 236 251 293 291 258 938 1,093 Net capital gains and provisions* (11) 11 Attributable profit 220 241 242 236 251 282 291 269 938 1,093 (*).- In 4Q16 the SRF contribution, recorded in 2Q16, was reallocated to gross income 78
Santander Consumer Finance Constant € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 937 972 1,005 1,021 1,045 1,062 1,098 1,047 3,935 4,253 Gross income 946 973 1,012 997 1,050 1,069 1,105 1,039 3,928 4,262 Operating expenses (417) (435) (440) (467) (485) (468) (467) (485) (1,758) (1,904) Net operating income 530 538 572 530 565 600 639 554 2,170 2,357 Net loan-loss provisions (165) (129) (141) (97) (115) (70) (116) (86) (532) (387) Other (22) (36) (44) (50) (39) (41) (36) (52) (152) (168) Underlying profit before taxes 343 374 386 383 411 489 487 415 1,486 1,803 Underlying consolidated profit 247 266 279 271 294 336 345 306 1,064 1,282 Underlying attributable profit 216 235 240 236 252 293 291 257 927 1,093 Net capital gains and provisions* (11) 11 Attributable profit 216 235 240 236 252 282 291 268 927 1,093 (*).- In 4Q16 the SRF contribution, recorded in 2Q16, was reallocated to gross income 79
Poland € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 291 301 300 311 292 298 321 323 1,204 1,233 Gross income 340 336 309 292 311 345 330 329 1,276 1,314 Operating expenses (151) (153) (146) (143) (145) (146) (149) (139) (594) (579) Net operating income 190 182 162 149 166 199 181 190 683 735 Net loan-loss provisions (39) (46) (39) (44) (33) (34) (43) (35) (167) (145) Other (1) (2) 3 (4) (22) (29) (6) (25) (4) (83) Profit before taxes 150 135 125 101 111 136 132 129 511 508 Consolidated profit 122 112 99 77 88 108 100 91 410 387 Attributable profit 89 82 73 57 64 75 69 63 300 272 80
Poland PLN million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 1,220 1,232 1,255 1,327 1,275 1,301 1,391 1,412 5,034 5,379 Gross income 1,427 1,371 1,293 1,247 1,357 1,507 1,430 1,440 5,338 5,733 Operating expenses (632) (626) (614) (611) (632) (638) (647) (609) (2,484) (2,527) Net operating income 794 745 679 636 724 869 783 831 2,855 3,207 Net loan-loss provisions (164) (187) (164) (186) (144) (149) (186) (153) (700) (632) Other (3) (9) 11 (16) (97) (126) (25) (111) (17) (360) Profit before taxes 627 549 526 435 483 593 573 566 2,137 2,215 Consolidated profit 512 456 416 331 384 471 434 399 1,715 1,688 Attributable profit 372 333 306 245 281 327 300 277 1,256 1,185 81
Portugal € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 211 208 200 200 273 262 260 251 818 1,047 Gross income 238 234 226 318 337 293 287 292 1,016 1,209 Operating expenses (123) (122) (124) (125) (154) (149) (142) (143) (494) (589) Net operating income 115 112 102 193 183 144 145 149 522 620 Net loan-loss provisions (22) (21) (24) (5) (22) (6) (16) (9) (72) (54) Other (21) (23) 23 (10) (2) (21) (5) (5) (31) (34) Underlying profit before taxes 72 67 101 178 158 116 124 134 419 533 Underlying consolidated profit 55 49 77 120 122 89 93 98 301 402 Underlying attributable profit 55 49 77 119 121 89 92 97 300 399 Net capital gains and provisions* (9) 9 Attributable profit 55 49 77 119 121 80 92 106 300 399 (*).- In 4Q16 the SRF contribution, recorded in 2Q16, was reallocated to gross income 82
United Kingdom Ł million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 1,100 1,110 1,092 1,076 1,105 1,096 1,108 1,133 4,377 4,442 Gross income 1,152 1,173 1,150 1,155 1,166 1,180 1,172 1,234 4,630 4,752 Operating expenses (612) (608) (605) (610) (611) (619) (599) (594) (2,435) (2,424) Net operating income 540 565 545 545 554 561 573 640 2,195 2,328 Net loan-loss provisions (56) (12) 6 (15) (5) (53) (37) 48 (78) (48) Other (41) (36) (94) (85) (45) (56) (71) (104) (257) (277) Profit before taxes 443 516 457 444 504 452 465 583 1,860 2,004 Consolidated profit 356 401 350 350 356 316 316 414 1,457 1,402 Attributable profit 350 394 343 343 349 307 311 407 1,430 1,373 83
Brazil € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 2,962 2,869 2,598 2,534 2,365 2,583 2,899 3,155 10,963 11,002 Gross income 3,007 2,981 2,656 2,497 2,381 2,703 3,050 3,187 11,140 11,321 Operating expenses (1,187) (1,151) (1,056) (1,059) (947) (1,046) (1,177) (1,305) (4,452) (4,475) Net operating income 1,820 1,830 1,600 1,438 1,434 1,657 1,873 1,882 6,689 6,845 Net loan-loss provisions (826) (828) (813) (830) (720) (753) (951) (953) (3,297) (3,377) Other (209) (263) (255) (151) (177) (193) (134) (193) (878) (696) Profit before taxes 785 739 533 457 536 711 788 736 2,513 2,772 Consolidated profit 532 509 434 350 399 481 544 575 1,824 1,999 Attributable profit 477 452 385 317 359 429 488 510 1,631 1,786 84
Brazil R$ million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 9,522 9,736 10,129 10,570 10,161 10,216 10,500 11,271 39,958 42,147 Gross income 9,666 10,109 10,362 10,468 10,227 10,708 11,067 11,364 40,605 43,366 Operating expenses (3,815) (3,904) (4,110) (4,396) (4,068) (4,138) (4,266) (4,671) (16,225) (17,143) Net operating income 5,851 6,205 6,251 6,072 6,159 6,570 6,801 6,693 24,379 26,223 Net loan-loss provisions (2,657) (2,808) (3,138) (3,415) (3,093) (2,972) (3,473) (3,398) (12,017) (12,937) Other (672) (888) (975) (667) (762) (763) (457) (686) (3,201) (2,668) Profit before taxes 2,523 2,509 2,139 1,990 2,304 2,835 2,870 2,609 9,161 10,619 Consolidated profit 1,711 1,726 1,704 1,509 1,716 1,908 1,979 2,055 6,650 7,658 Attributable profit 1,534 1,536 1,514 1,362 1,540 1,704 1,774 1,821 5,946 6,840 85
Mexico € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 791 834 794 832 767 768 767 794 3,251 3,096 Gross income 819 854 794 850 792 786 796 828 3,317 3,203 Operating expenses (355) (353) (327) (334) (322) (317) (311) (325) (1,370) (1,274) Net operating income 463 501 467 516 470 469 486 503 1,947 1,928 Net loan-loss provisions (211) (224) (227) (215) (221) (214) (194) (203) (877) (832) Other 8 (2) 1 (10) (6) (11) (5) (8) (4) (30) Profit before taxes 260 274 241 291 243 244 288 293 1,067 1,067 Consolidated profit 201 213 193 224 187 192 223 217 831 820 Attributable profit 153 160 143 173 143 146 172 169 629 629 86
Mexico Million pesos 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 13,300 14,117 14,479 15,219 15,253 15,690 16,028 16,922 57,115 63,893 Gross income 13,769 14,450 14,503 15,547 15,745 16,054 16,647 17,645 58,269 66,093 Operating expenses (5,973) (5,978) (5,978) (6,131) (6,402) (6,479) (6,497) (6,922) (24,060) (26,300) Net operating income 7,795 8,472 8,526 9,416 9,343 9,576 10,151 10,723 34,209 39,792 Net loan-loss provisions (3,545) (3,791) (4,131) (3,939) (4,399) (4,364) (4,062) (4,337) (15,406) (17,162) Other 130 (36) 17 (174) (123) (233) (98) (161) (64) (615) Profit before taxes 4,380 4,644 4,412 5,302 4,821 4,979 5,990 6,225 18,739 22,015 Consolidated profit 3,381 3,606 3,530 4,080 3,724 3,919 4,643 4,629 14,597 16,915 Attributable profit 2,574 2,704 2,613 3,155 2,839 2,979 3,577 3,589 11,046 12,983 87
Chile € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 485 593 554 519 509 534 561 613 2,151 2,216 Gross income 553 633 606 543 556 577 616 672 2,336 2,422 Operating expenses (238) (263) (243) (260) (235) (237) (249) (265) (1,004) (986) Net operating income 316 370 364 283 321 339 368 407 1,332 1,435 Net loan-loss provisions (132) (126) (153) (157) (109) (127) (146) (131) (567) (514) Other 6 (3) (4) 4 1 (1) 6 (35) 3 (27) Profit before taxes 190 241 207 130 213 211 228 241 768 894 Consolidated profit 147 212 182 113 173 181 187 195 655 735 Attributable profit 106 147 125 78 122 126 129 137 455 513 88
Chile Ch$ billion 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 341 406 414 397 393 409 414 441 1,557 1,657 Gross income 389 432 454 416 430 441 455 484 1,691 1,810 Operating expenses (167) (180) (182) (198) (182) (182) (184) (191) (727) (737) Net operating income 222 253 272 218 248 260 272 293 964 1,073 Net loan-loss provisions (92) (86) (113) (119) (84) (98) (108) (94) (410) (384) Other 4 (2) (3) 3 1 (0) 5 (26) 2 (20) Profit before taxes 134 165 155 103 165 162 169 173 556 668 Consolidated profit 104 146 136 89 134 138 138 140 474 550 Attributable profit 74 101 94 61 94 96 95 98 330 384 89
United States $ million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income 1,940 2,011 2,019 2,014 2,018 1,983 1,925 1,838 7,984 7,764 Gross income 2,101 2,210 2,169 2,167 2,168 2,133 2,085 1,945 8,647 8,332 Operating expenses (783) (806) (858) (907) (856) (874) (875) (932) (3,354) (3,538) Net operating income 1,318 1,404 1,311 1,260 1,312 1,259 1,210 1,013 5,293 4,794 Net loan-loss provisions (719) (834) (834) (1,053) (949) (797) (867) (935) (3,440) (3,548) Other (21) (46) (41) (56) (72) (16) (3) (8) (164) (99) Profit before taxes 579 524 436 150 291 446 340 69 1,689 1,146 Consolidated profit 401 350 294 73 177 285 238 54 1,117 754 Attributable profit 289 239 207 17 90 178 157 12 752 437 90
Corporate Centre € million 1Q 15 2Q 15 3Q 15 4Q 15 1Q 16 2Q 16 3Q 16 4Q 16 2015 2016 NII + Fee income (222) (138) (139) (142) (173) (192) (201) (204) (641) (771) Gross income (230) (177) (56) (32) (223) (244) (316) (282) (495) (1,066) Operating expenses (142) (150) (142) (112) (126) (120) (104) (99) (547) (450) Net operating income (372) (327) (199) (144) (349) (365) (421) (381) (1,042) (1,516) Net loan-loss provisions (1) 2 (1) 26 1 (5) 5 0 27 2 Other (98) (132) (148) (130) (5) (55) (59) 44 (507) (75) Underlying profit before taxes (470) (457) (348) (247) (353) (424) (474) (337) (1,523) (1,589) Underlying consolidated profit (465) (489) (392) (117) (317) (418) (414) (298) (1,464) (1,448) Underlying attributable profit (491) (489) (395) (119) (311) (418) (412) (299) (1,493) (1,439) Net capital gains and provisions* 835 (1,435) (248) (169) (600) (417) Attributable profit (491) 346 (395) (1,554) (311) (666) (412) (467) (2,093) (1,856) (*) Including: in 2Q15 net result of the reversal of provisions in Brazil in 4Q15 Banifs badwill, PPI, impairment of intangible assets and other provisions (goodwill and other) in 2Q16 capital gains from the disposal of the stake in Visa Europe and restructuring costs in 4Q16 PPI and restatement SC USA 91
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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Banco Santander, S.A. | ||||||
Date: January 27, 2017 | By: | /s/ José García Cantera | ||||
Name: José García Cantera | ||||||
Title: Chief Financial Officer |