Table of Contents

 

 

FORM 6-K

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Report of Foreign Issuer

Pursuant to Rule 13a-16 or 15d-16 of

the Securities Exchange Act of 1934

For the month of July, 2018

Commission File Number: 001-12518

Banco Santander, S.A.

(Exact name of registrant as specified in its charter)

Ciudad Grupo Santander

28660 Boadilla del Monte (Madrid) Spain

(Address of principal executive office)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:

Form 20-F  ☒            Form 40-F  ☐

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):

Yes  ☐             No  ☒

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):

Yes  ☐             No  ☒

 

 

 


Table of Contents

Banco Santander, S.A.

TABLE OF CONTENTS

 

Item

    
1    Press Release regarding January – June 2018 Results
2    January – June 2018 Financial Report
3    January – June 2018 Earnings Presentation


Table of Contents

Item 1

 

LOGO

 

Santander attributable profit up 4% in the first half of 2018 to €3,752 million, after €300 million integration charge

Excluding the €300 million charge, underlying profit increased by 25% in constant euros, to €4,052 million

Madrid, 25 July 2018 - PRESS RELEASE

 

The focus on customer loyalty helped increase both net interest income and fee income by 10% and 13% year-on-year (YoY) in constant euros, while credit quality improved further during the quarter with the Group non-performing loan (NPL) ratio now at 3.92%, 145 basis points lower than June 2017.

 

The bank has earned the loyalty of a further 3 million customers in the last twelve months, with lending and customer funds increasing by 2% and 6% respectively YoY in constant euros (i.e. excluding currency impact).

 

The number of customers using digital services increased by 23% to 28.3 million YoY. 47% of active customers are now regularly using digital services.

 

The Group remains one of the most profitable and efficient banks among its peers, with an underlying RoTE of 12.2%, and a cost-to-income ratio of 47.5%.

 

The second quarter of 2018 was impacted by a charge of €300 million primarily relating to planned integration costs for Banco Popular. As a result attributable profit fell 3% YoY to €1,698 million. Underlying profit for the quarter (i.e. excluding the one-off item) was up 28% YoY in constant euros.

 

Santander’s CET1 ratio was 10.80% at 30 June 2018. The Group remains on track to meet its capital target and grow earnings per share by double digits in 2018.

Banco Santander Group Executive Chairman, Ana Botín, said:

“During the second quarter we have delivered strong growth in underlying revenue and improving credit quality, despite strong currency headwinds.

“Our results show that the commercial and digital transformation is accelerating and continues to deliver improvements in customer engagement and earnings quality. In the last year, we have earned the loyalty of a further 3 million customers, while playing a leading role in the sector in the development and application of new technology – including the launch of the first blockchain-based international payments service for retail customers.

“Our balanced presence across both Europe and the Americas remains a key strength for the Group – helping us deliver the most predictable results amongst our peers, as well as growing earnings. During the quarter we have seen particularly strong growth in Brazil, Spain, Mexico and the US and this has more than offset a more challenging environment in other markets.

“I remain confident that we will achieve our goals, not just for 2018 but for our 3-year plan.”

 

Corporate Communications    1    LOGO
Ciudad Grupo Santander, edificio Arrecife, planta 2      
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211      
[email protected]      
www.santander.com - Twitter: @bancosantander      


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LOGO

 

Results Summary

 

          

H1’18

(m)

 

  

H1’18 v

H1’17

 

  

H1’18 v H1’17

(EX FX)

 

  

Q2’18

(m)

 

  

Q2’18 V

Q2’17

 

  

Q2’18 V Q2’17

(EX FX)

 

 
  GROSS INCOME    €24,162    0%    +11%    €12,011    0%    +10%
 
  OPERATING EXPENSES    -€11,482    +3%    +12%    -€5,718    +1%    +10%
 
  NET OPERATING INCOME    €12,680    -2%    +10%    €6.293    -2%    +10%
 
  NET LOAN-LOSS PROVISIONS    -€4,297    -8%    +4%    -€2,015    -12%    -1%
 
  TAX    -€2,659    +18%    +30%    -€1,379    +22%    +35%
 
  UNDERLYING PROFIT    €4,052    +12%    +25%    €1.998    +14%    +28%
 
  NON-RECURRING    -€300          -€300      
 
  ATTRIBUTABLE PROFIT    €3,752    +4%    +16%    €1.698    -3%    +9%

Banco Santander, S.A. (“Santander”) increased attributable profit in the first half of 2018 to €3,752 million, 4% higher than the same period of last year after a €300 million net charge primarily related to integration costs for Banco Popular. At the time of the Popular acquisition, on June 7th 2017, the Group said it expected to register €300 million in integration costs per year until 2019.

On an underlying basis (i.e. excluding the integration charge), profit increased by 25% YoY in constant euros to €4,052 million. This was driven by an increase in customer revenues (+10% in constant euros). The number of loyal customers (people who see Santander as their main bank) increased by 17% to 19 million. Lending and customer funds increased by 2% and 6% respectively in constant euros.

In the second quarter alone, Santander’s attributable profit fell by 3% YoY as a result of the integration costs. Excluding non-recurrent items and currency movements, underlying profit in the second quarter was up 28% compared to the same period of last year, to €1,998 million.

In the first half of 2018, the number of customers using digital services increased by 23% YoY to 28.3 million, with the ongoing investment in technology driving an increase in digital service adoption. 47% of active customers are now using digital services at least once a month.

In April 2018, the bank launched Santander One Pay FX in Brazil, Poland, Spain and UK, the first international payments service to be launched across multiple markets using blockchain-based technology. One Pay FX makes it possible for customers to complete international transfers instantly in many cases or by the next day.

Ongoing investment in commercial transformation and digitalisation led to an increase in operating expenses of 3% (+12% in constant euros), however, the cost-to-income ratio, a key measure of efficiency, remained among the lowest of our peer group at 47.5% (compared to a peer average of over 65%).

 

Corporate Communications    2    LOGO
Ciudad Grupo Santander, edificio Arrecife, planta 2
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211
[email protected]   
www.santander.com - Twitter: @bancosantander      


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LOGO

 

Santander’s CET1 capital ratio stood at 10.80% at June 2018. Santander generated 18 basis points of capital organically in the second quarter, offset by the elimination of excess capital from minority interests in SCUSA as announced in the first quarter (-18 basis points), and a 12 basis point reduction related to the valuation of the held-for-sell portfolio in the quarter. In the second half of 2018 Santander expects to register a positive impact on capital from the sale of WiZink (+0.09 point). The Group remains on track to meet its capital target for the year of 11%.

Credit quality improved during the quarter with the Group non-performing loan (NPL) ratio now 3.92%, down 145 basis points since the integration of Popular in June 2017. Cost of credit fell to 0.99%, down 18 basis points since H1 2017, the lowest level in many years.

A balanced presence across both mature and emerging markets remains one of Banco Santander’s key strengths, with underlying attributable profit increasing in eight of the Group’s ten core markets. During the first half of 2018, the Americas contributed 51% of Group profit and Europe, 49%. Brazil was the largest contributor to Group earnings, with 26%, followed by Spain, 15%, and the UK, with 14% of total profit. The lending book also remains well diversified across business segments and geographies.

 

LOGO

1. Excluding corporate centre, and Spain real estate activities. 2. Loans excluding repos.

Over the last 12 months underlying return on tangible equity (ROTE), a key measure of profitability, has increased by 42 basis points to 12.2%. ROTE was 11.8% - among the best of the bank’s peer group.

Tangible net asset value per share was four cents higher than H1 2017 at €4.10, increasing 6% excluding the FX impact.

Earnings per share (EPS) was €0.216, down €0.16, due to the impact of the Banco Popular integration costs. Underlying EPS increased by €0.235. The Group maintains its target of achieving double digit EPS growth in 2018.

At the AGM on 23 March 2018 the bank announced its intention to increase the dividend paid from 2018 profits by 4.5% to 23 cents per share, subject to approval by the Board and general shareholder meeting.    

Country Summary

 

Corporate Communications    3    LOGO
Ciudad Grupo Santander, edificio Arrecife, planta 2
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211
[email protected]   
www.santander.com - Twitter: @bancosantander      


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LOGO

 

In Brazil, attributable profit increased by 6% to €1,324 million (+28% in constant euros) due to strong growth in business volumes, with lending and customer funds increasing by double-digits year-on-year and faster than the market average. Improving customer experience and satisfaction continued to be the bank’s top strategic priority, with the launch of new value-added products and services. As a result, loyal customers grew by 24% and digital clients increased by 30%, bolstering net interest income and fee income by 17%. Strong business performance was reflected in improved profitability, with RoTE increasing to 20%, from 16.4% in June 2017.

In Spain, attributable profit was down 20%, to €500 million, due to the net charge of 280 million registered for restructuring costs related to the Popular integration. Excluding the net charge, underlying profit was up 24.9%, to €780 million. Lending increased 1% compared to Q1, with strong growth in consumer lending, SMEs and private banking. Excluding the Blackstone transaction, loans fell 3% year-on-year. Costs increased following the incorporation of Popular, however, this was offset by positive trends in commercial revenues, with credit card turnover and insurance growing double digit.    

In the UK, attributable profit fell by 16% to €692 million (-14% in constant euros) as a highly competitive environment placed pressure on revenues, and costs increased due to higher investments in strategic, digital transformation and regulatory projects. Loan loss provisions increased due to single name exposures which moved into non-performing in the second half of 2017. However, overall credit quality remained good, with the NPL ratio falling by 11 basis points to 1.12%. Compared to Q1, trends were favourable, with attributable profit increasing 16% (+15.5% in constant euros) in the second quarter compared to the first, thanks to growing fees and lower loan-loss provisions.

Santander Consumer Finance increased attributable profit by 5.5% in the first half, to €669 million (+7% in constant euros), with new lending increasing in most geographies. The Nordic countries were the key contributors to the unit’s results, with €161 million. Profit growth was noteworthy in France (+27%), Spain (+9%) and Poland (+5% in constant euros).

In Mexico, attributable profit increased by 2.5% to €359 million (+13% in constant euros) as the bank added a further 400,000 loyal customers since H1 2017. The bank’s commercial and digital transformation helped drive a 10% increase in loans and 9% increase in customer funds YoY, with strong growth in revenues (+7% YoY in constant euros) as a result. Credit quality remained strong with NPL ratio remaining stable at 2.58% and cost of credit falling by 23 basis points over the same period to 2.78%.

In the US, attributable profit increased by 37.5% YoY to €335 million (+54% in constant euros). Both Santander Bank (SB), the Group’s US retail and commercial business, and Santander Consumer USA (SCUSA) delivered increasing profitability as SB strengthened its net interest margin further while also improving efficiency, while SCUSA saw a reduction in costs and lower loan loss provisions. In June Santander Holdings USA (SHUSA) passed the Fed stress tests with the regulator not objecting to an increase in dividend payments.

In Chile, attributable profit increased by 4% to €308 million (+8% in constant euros) as a focus on customer satisfaction, loyalty and digital initiatives, helped drive good growth in loans (+8% YoY) and customer funds (+4% YoY). Credit quality improved further with the NPL ratio reducing by 14 basis points since June 2017 to 4.86% while cost of credit reduced by 19 basis points to 1.18% over the same period.    

 

Corporate Communications    4    LOGO
Ciudad Grupo Santander, edificio Arrecife, planta 2
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211
[email protected]   
www.santander.com - Twitter: @bancosantander      


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LOGO

 

In Portugal, attributable profit increased by 6% to €250 million with revenue growth outpacing growth in costs. The bank continues to focus on the integration of Popular, which is developing on schedule.

In Poland attributable profit increased by 9% to €156 million (+8% in constant euros) as customer revenues increased (+7% YoY in constant euros) and growth continued across all key products and segments. Customer funds increased by 11%.

In Argentina a weakened Peso led to a fall in attributable profit of 29% to €137 million. Excluding this currency impact, attributable profit increased by 8% as the underlying performance of the business remained solid, with increasing volumes driving good growth in revenue.

About Banco Santander    

Banco Santander is the largest bank in the Eurozone with a market capitalisation of €74,097 million at 30 June 2018. It has a strong and focused presence in 10 core markets across Europe and the Americas with more than 4 million shareholders and 200,000 employees serving 140 million customers.

 

Corporate Communications    5    LOGO
Ciudad Grupo Santander, edificio Arrecife, planta 2
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211
[email protected]   
www.santander.com - Twitter: @bancosantander      


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LOGO

 

Key Consolidated Data (from Financial Report)

 

BALANCE SHEET (EUR million)    Jun-18      Mar-18      %     Jun-18      Jun-17      %     Dec-17  

Total assets

     1,433,833        1,438,470        (0.3     1,433,833        1,445,261        (0.8     1,444,305  

Loans and advances to customers

     862,092        856,628        0.6       862,092        861,221        0.1       848,914  

Customer deposits

     774,425        767,340        0.9       774,425        764,336        1.3       777,730  

Total customer funds

     981,363        977,488        0.4       981,363        969,778        1.2       985,703  

Total equity

     104,445        105,466        (1.0     104,445        100,956        3.5       106,832  

Note: Total customer funds include customer deposits, mutual funds, pension funds and managed portfolios

 

 

INCOME STATEMENT (EUR million)    Q2’18      Ql’18      %     H1’18      H1’17      %     2017  

Net interest income

     8,477        8,454        0.3       16,931        17,008        (0.5     34,296  

Gross income

     12,011        12,151        (1,2     24,162        24,078        0.3       48,392  

Net operating income

     6,293        6,387        (1.5     12,680        12,887        (1.6     25,473  

Underlying profit before tax (1)

     3,791        3,689        2.8       7,480        6,585        13.6       13,550  

Underlying attributable profit to the Group (1)

     1,998        2,054        (2.7     4,052        3,616        12.1       7,516  

Attributable profit to the Group

     1,698        2,054        (17.3     3,752        3,616        3.8       6,619  

Variations in constant euros: Q2’18 / Q1’18: NII: +2.2%; Gross income: +0.8%; Net operating income: +1.0%; Underlying attributable profit: -0.2%; Attributable profit: -15.0%

H1’18/ H1’ 17: NII: +9.6%; Gross income: +10.6%; Net operating income: +9.6%; Underlying attributable profit: +25.2%; Attributable profit: +15.9%

 

 

 

EPS, PROFITABILITY AND EFFICIENCY (%)    Q2’18      Ql’18      %     H1’18      H1’17      %     2017  

Underlying EPS (euro) (1) (4)

     0.115        0.120        (3.8     0.235        0.232        1.2       0.463  

EPS (euro) (4)

     0.096        0.120        (19.4     0.216        0.232        (6.8     0.404  

RoE

     8.13        8.67                8.24        7.97                7.14  

Underlying RoTE (1)

     12.06        12.42                12.24        11.82                11.82  

RoTE

     11.61        12.42                11.79        11.82                10.41  

RoA

     0.65        0.67                0.65        0.64                0.58  

Underlying RoRWA (1)

     1.60        1.59                1.60        1.45                1.48  

RoRWA

     1.55        1.59                1.55        1.45                1.35  

Efficiency ratio (with amortisations)

     47.6        47.4                47.5        46.5                47.4  
SOLVENCY AND NPL RATIOS (%)    Jun-18      Mar-18      %     Jun-18      Jun-17      %     Dec-17  

Fully loaded CET1 (2) (3)

     10.80        11.00                10.80        9.58                10.84  

Phased-in CET1 (2) (3)

     10.98        11.19                10.98        10.98                12.26  

NPL ratio

     3.92        4.02                3.92        5.37                4.08  

Coverage ratio

     68.6        70.0                68.6        67.7                65.2  
MARKET CAPITALISATION AND SHARES    Jun-18      Mar-18      %     Jun-18      Jun-17      %     Dec-17  

Shares (millions)

     16,136        16,136              16,136        14,582        10.7       16,136  

Share price (euros) (4)

     4.592        5.295        (13.3     4.592        5.697        (19.4     5.479  

Market capitalisation (EUR million)

     74,097        85,441        (13.3     74,097        84,461        (12.3     88,410  

Tangible book value per share (euro) (3) (4)

     4.10        4.12                4.10        4.06                4.15  

Price / Tangible book value per share (X)

     1.12        1.29                1.12        1.40                1.32  

P/E ratio (X)

     10.62        11.06                10.62        12.49                13.56  
OTHER DATA    Jun-18      Mar-18      %     Jun-18      Jun-17      %     Dec-17  

Number of shareholders

     4,152,125        4,108,798        1.1       4,152,125        4,019,706        3.3       4,029,630  

Number of employees

     200,961        201,900        (0.5     200,961        201,596        (0.3     202,251  

Number of branches

     13,482        13,637        (1.1     13,482        13,825        (2.5     13,697  

 

(1) In this document we present the figures related to “underlying” results, which exclude non-recurring items, as they are recorded in the separate line of “net capital gains and provisions”, above the line of “attributable profit to the Group”. Further details on that line are provided in pages 10 and 11 as well as in the Alternative Performance Measures section as follows below.
(2) 2018 data applying the IFRS 9 transitional arrangements.
(3) In June 2017, including the capital increase in July: fully-loaded CET1 of 10.72%, phased-in CET1 of 12.08% and tangible equity per share of EUR 4.18.
(4) June 2017 data adjusted for the capital increase in July, for like-on-like comparisons with 2018 and year end 2017 data.

Note. The financial information in this report was approved by the Board of Directors, following a favourable report from the Audit Committee.

In accordance with the Guidelines on Alternative Performance Measures published by the European Securities and Markets Authority on 5 October 2015 (Guidelines on Alternative Performance Measures, ESMA/2015/1415en), we are attaching herewith a glossary with the definitions and the conciliation with the items presented in the income statement of certain alternative performance measures used in this document. Please refer to ‘Alternative Performance Measures Glossary* on page 58.

 

Corporate Communications    6    LOGO
Ciudad Grupo Santander, edificio Arrecife, planta 2      
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211      
[email protected]      
www.santander.com - Twitter: @bancosantander      


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Important Information

In addition to the financial information prepared under International Financial Reporting Standards (“IFRS”), this press release includes certain alternative performance measures (“APMs”) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority on 5 October 2015 (ESMA/2015/1415es) as well as non-IFRS measures (“Non-IFRS Measures”). The APMs and Non-IFRS Measures are performance measures that have been calculated using the financial information from the Santander Group but that are not defined or detailed in the applicable financial information framework and therefore have neither been audited nor are capable of being completely audited. These APMs and Non-IFRS Measures are been used to allow for a better understanding of the financial performance of the Santander Group but should be considered only as additional information and in no case as a replacement of the financial information prepared under IFRS. Moreover, the way the Santander Group defines and calculates these APMs and Non-IFRS Measures may differ to the way these are calculated by other companies that use similar measures, and therefore they may not be comparable. For further details of the APMs and Non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see 2018 2Q Financial Report, published as Relevant Fact on 25 July 2018,    Section 26 of the Documento de Registro de Acciones for Banco Santander, S.A. (“Santander”) filed with the Spanish Securities Exchange Commission (the “CNMV”) on June 28, 2018 (the “Share Registration Document”) and Item 3A of the Annual Report on Form 20-F filed with the U.S. Securities and Exchange Commission of the United States of America (the “SEC”) on March 28, 2018 (the “Form 20-F”). These documents are available on Santander website (www.bancosantander.com).

The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries.

Santander cautions that this press release contains statements that constitute “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as “expect”, “project”, “anticipate”, “should”, “intend”, “probability”, “risk”, “VaR”, “RORAC”, “RoRWA”, “TNAV”, “target”, “goal”, “objective”, “estimate”, “future” and similar expressions. These forward-looking statements are found in various places throughout this press release and include, without limitation, statements concerning our future business development and economic performance and our shareholder remuneration policy. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, industry, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. Numerous factors, including those reflected in the Form 20-F - under “Key Information-Risk Factors” - and in the Share Registration Document – under “Factores de Riesgo” - could affect the future results of Santander and could result in other results deviating materially from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements.

Forward-looking statements speak only as of the date of this press release and are based on the knowledge, information available and views taken on such date; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise

The information contained in this press release is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such person’s own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in the press release. No investment activity should be undertaken only on the basis of the information contained in this press release. In making this press release available, Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever.

Neither this press release nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this press release is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000.

Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this press release should be construed as a profit forecast.

 

Corporate Communications    7    LOGO
Ciudad Grupo Santander, edificio Arrecife, planta 2
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211
[email protected]   
www.santander.com - Twitter: @bancosantander      


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Item 2

 

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Financial Report 2018
JANUARY—JUNE


Table of Contents

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January—June 2018 FINANCIAL REPORT 3 Key consolidated data 4 Santander aim 6 Group performance 9 General background 10 Income statement and balance sheet 17 Solvency ratios 18 Risk management 20 Business information 37 Corporate Governance 38 Sustainability 39 The Santander share 40 Financial information. Appendix 58 Alternative Performance Measures All customers. shareholders and the general public can use Santander’s official social network channels in all the countries in which the Bank operates,


Table of Contents

JANUARY - JUNE  

Key consolidated data  

 

GRUPO SANTANDER. KEY CONSOLIDATED DATA

 

BALANCE SHEET (EUR million)            Jun-18              Mar-18              %              Jun-18              Jun-17              %              Dec-17  

Total assets

     1,433,833        1,438,470        (0.3)        1,433,833        1,445,261        (0.8)        1,444,305  

Loans and advances to customers

     862,092        856,628        0.6        862,092        861,221        0.1        848,914  

Customer deposits

     774,425        767,340        0.9        774,425        764,336        1.3        777,730  

Total customer funds

     981,363        977,488        0.4        981,363        969,778        1.2        985,703  

Total equity

     104,445        105,466        (1.0)        104,445        100,956        3.5        106,832  
Note: Total customer funds include customer deposits, mutual funds, pension funds and managed portfolios        
INCOME STATEMENT (EUR million)    Q2’18      Q1’18      %      H1’18      H1’17      %      2017  

Net interest income

     8,477        8,454        0.3        16,931        17,008        (0.5)        34,296  

Gross income

     12,011        12,151        (1.2)        24,162        24,078        0.3        48,392  

Net operating income

     6,293        6,387        (1.5)        12,680        12,887        (1.6)        25,473  

Underlying profit before tax (1)

     3,791        3,689        2.8        7,480        6,585        13.6        13,550  

Underlying attributable profit to the Group (1)

     1,998        2,054        (2.7)        4,052        3,616        12.1        7,516  

Attributable profit to the Group

     1,698        2,054        (17.3)        3,752        3,616        3.8        6,619  
Variations in constant euros: Q2’18 / Q1’18: NII: +2.2%; Gross income: +0.8%; Net operating income: +1.0%; Underlying attributable profit: -0.2%; Attributable profit: -15.0%  
                                               H1’18 / H1’17: NII: +9.6%; Gross income: +10.6%; Net operating income: +9.6%; Underlying attributable profit: +25.2%; Attributable profit: +15.9%  
EPS, PROFITABILITY AND EFFICIENCY (%)    Q2’18      Q1’18      %      H1’18      H1’17      %      2017  

Underlying EPS (euro) (1) (4)

     0.115        0.120        (3.8)        0.235        0.232        1.2        0.463  

EPS (euro) (4)

     0.096        0.120        (19.4)        0.216        0.232        (6.8)        0.404  

RoE

     8.13        8.67                 8.24        7.97                 7.14  

Underlying RoTE (1)

     12.06        12.42                 12.24        11.82                 11.82  

RoTE

     11.61        12.42                 11.79        11.82                 10.41  

RoA

     0.65        0.67                 0.65        0.64                 0.58  

Underlying RoRWA (1)

     1.60        1.59                 1.60        1.45                 1.48  

RoRWA

     1.55        1.59                 1.55        1.45                 1.35  

Efficiency ratio (with amortisations)

     47.6        47.4                 47.5        46.5                 47.4  
SOLVENCY AND NPL RATIOS (%)    Jun-18      Mar-18      %      Jun-18      Jun-17      %      Dec-17  

Fully loaded CET1 (2) (3)

     10.80        11.00                 10.80        9.58                 10.84  

Phased-in CET1 (2) (3)

     10.98        11.19                 10.98        10.98                 12.26  

NPL ratio

     3.92        4.02                 3.92        5.37                 4.08  

Coverage ratio

     68.6        70.0                 68.6        67.7                 65.2  
MARKET CAPITALISATION AND SHARES    Jun-18      Mar-18      %      Jun-18      Jun-17      %      Dec-17  

Shares (millions)

     16,136        16,136               16,136        14,582        10.7        16,136  

Share price (euros) (4)

     4.592        5.295        (13.3)        4.592        5.697        (19.4)        5.479  

Market capitalisation (EUR million)

     74,097        85,441        (13.3)        74,097        84,461        (12.3)        88,410  

Tangible book value per share (euro) (3) (4)

     4.10        4.12                 4.10        4.06                 4.15  

Price / Tangible book value per share (X)

     1.12        1.29                 1.12        1.40                 1.32  

P/E ratio (X)

     10.62        11.06                 10.62        12.49                 13.56  
OTHER DATA    Jun-18      Mar-18      %      Jun-18      Jun-17      %      Dec-17  

Number of shareholders

     4,152,125        4,108,798        1.1        4,152,125        4,019,706        3.3        4,029,630  

Number of employees

     200,961        201,900        (0.5)        200,961        201,596        (0.3)        202,251  

Number of branches

     13,482        13,637        (1.1)        13,482        13,825        (2.5)        13,697  

(1) In this document we present the figures related to “underlying” results, which exclude non-recurring items, as they are recorded in the separate line of “net capital gains and provisions”, above the line of “attributable profit to the Group”. Further details on that line are provided in pages 10 and 11 as well as in the Alternative Performance Measures section as follows below.

(2) 2018 data applying the IFRS 9 transitional arrangements.

(3) In June 2017, including the capital increase in July: fully-loaded CET1 of 10.72%, phased-in CET1 of 12.08% and tangible equity per share of EUR 4.18.

(4) June 2017 data adjusted for the capital increase in July, for like-on-like comparisons with 2018 and year end 2017 data.

Note. The financial information in this report was approved by the Board of Directors, following a favourable report from the Audit Committee.

 

In accordance with the Guidelines on Alternative Performance Measures published by the European Securities and Markets Authority on 5 October 2015 (Guidelines on Alternative Performance Measures, ESMA/2015/1415en), we are attaching herewith a glossary with the definitions and the conciliation with the items presented in the income statement of certain alternative performance measures used in this document. Please refer to “Alternative Performance Measures Glossary” on page 58.

 

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Santander aim

 

SANTANDER AIM

 

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“Helping people and businesses prosper” 81%* 77%* 19.1 (+17%**) 28.3 (+23%**) of employees engaged million loyal million digital perceive that employees customers customers their colleagues behave in a more Simple, Personal and Fair way ...ma ke n d ou a . . sa rc e d s . tis u t e e fi st a y ed o i v l o a t p n m People o d e Customers m m l r s e e o y r e d a m o l o 200,961 a g … r 140 M e n g million e . . . d r e a n s u l y t i l i t n i i g i b … n n t a t h t h h i o fi w Communities* e gh r o Shareholders c e p r o ri n g g m nve i v i l e mu st . d r b 2.1 ni me . . n a 4.1 ty. nt t a i million people su s million helped in 2017 44,862* 1,295* 10.80%*** +8% scholarships agreements with Fully loaded first dividend granted universities CET1 ratio per share in 2017 and academic institutions growth in 21 countries (*) 2017 data (**) Year-on-year % change (***) Calculated using the IFRS 9 transitional arrangements

 

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Santander aim

 

SANTANDER AIM

 

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People Progress was made in installing the Workday platform (One Team programme), which will enable us to have a talent pool at the global level, manage talent in a more Simple, Personal and Fair way and enhance the experience of our professionals. The first phase of the Strategic Workforce Planning was carried out in the UK, Mexico and the Corporate Centre. This project aims to identify the talent needed in the medium- and short-term, quantifying the skills required for the future. Action plans have been put into effect in these countries. Behaviours in the life cycle of employees continued to be incorporated. Of note was the consolidation of MyContribution, the performance management model where the achievement of results is balanced with how they are attained. Another example are succession plans, where behaviours are key. We are Santander week, a global initiative for transmitting Santander’s culture to its employees, as well as fostering pride in belonging to the Group, was held for the 11th time. . Customers Various strategies continued to be developed under the commercial transformation programme in order to improve customer loyalty and experience. The number of loyal customers rose by 2.8 million and digital ones by 5.3 million year-on-year. Of note among the commercial actions implemented in the second quarter were the launch of the 1|2|3 Profesional in Spain (the first joint offer from Santander and Popular), the launch of the first digital SME account for companies under the SAS regime (Company for Simplified Actions) in Mexico and the good results of Santander Life in Chile. As regards digitalisation, in Brazil we launched the new app for managing sales. In Spain, the first operations of we.trade, a blockchain-based platform that facilitates the internationalisation of companies, were made. In Argentina, the new online banking service continued to be well received. In mobile banking, Poland now offers five ways to pay: Apple Pay, Google Pay, Garmin Pay, BLIK and HCE. In the UK, we were the first bank to offer Garmin Pay and Fitbit Pay. Shareholders Santander’s investor relations was ranked top in Spain and second among European banks by the Extel survey, which includes responses from 11,000 investment professionals. For the third year running, the IR Magazine Awards recognised Santander as one of the best European companies and banks in investor relations in Europe. We were rated first in the categories of Best Use of Multimedia for IR, Best IR during a Corporate Transaction and Best Investor Relations Event, and third in Best in IR Financial Sector (banks and insurance) and in Best Investor Relations Officer in Europe (all sectors). A survey was conducted among investors, analysts and shareholders in Spain and the UK to assess the implanting of the corporate culture and our contribution to progress. Community Santander joined the responsible banking initiative promoted by the United Nations. Together with 25 other big banks from five continents, we will develop principles for adapting the financial sector to the UN’s Sustainable Development Goals and the Paris Climate Agreement. At an event presided by HM Queen Letizia, Ana Botín awarded the prizes on 7 May to the ten winning projects of the 10th Convening of Banco Santander’s Social projects, financed by the Euros from your Payroll fund. For the ninth year running, Banco Santander turned off the lights in the most emblematic buildings in its 10 core markets and in its branch network, as part of the WWF’s Earth Hour campaign. Some 20,800 kg of food was collected during the We are Santander Week and delivered to the Red Cross.

 

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Consolidated financial report

 

GROUP PERFORMANCE

 

 

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During the second quarter we have delivered strong growth in underlying revenue and improving credit quality, despite strong currency headwinds

 

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Our business model enabled us to improve dynamics in volumes and increase profits in almost all units

 

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The commercial transformation is driving growth in loyal and digital customers, reflected in greater business in almost all markets

Santander’s strategy remained focus on customer loyalty. The number of loyal customers continued to rise in the second quarter and was 2.8 million higher than in June 2017 (+17%), with individuals as well as companies rising.

The number of digital customers rose by 5.3 million (+23%) in the last 12 months, underscoring the strength of our multichannel strategy. Penetration of digital clients and the use of mobile devices is growing notably.

Growth benefited from the incorporation of Banco Popular’s customers in March 2018.

 

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The trend in volumes improved in the quarter. In local currency, lending and customer funds increased 2%, and in both mature and developing markets.

Loans grew year-on-year in nine of the ten core units and funds in eight. Demand and time deposits and mutual funds all increased.

Solid funding and liquidity structure. Net loan-to-deposit ratio of 111% (113% in June 2017).

 

 

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Consolidated financial report  

 

GROUP PERFORMANCE

 

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Santander is a predictable, profitable and efficient bank, which enables it to increase lending and the dividend, while generating capital organically

The greater customer loyalty is producing growth in fee income, while digitalisation and operational excellence are maintaining an efficiency ratio (47.5%) which is among the sector’s best.

In addition, Santander is among the top three banks in customer satisfaction in six of its nine main countries.

The quarter’s results were affected by the charge to the Single Resolution Fund (SRF) and the recording of non-recurring items, mainly restructuring costs. Excluding these, and on a like-for-like basis with the first quarter, profit would have been 6% higher (+9% in constant euros).

The first half profit was EUR 3,752 million (+4%). Excluding non-

 

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recurring results, underlying profit rose 12% to EUR 4,052 million (+25% without the exchange rate impact) with growth in eight of the ten core units.

The underlying RoTE was above 12.2%, one of the highest of European banks.

 

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Solid capital ratios, appropriate for our business model, balance sheet structure and risk profile. Credit quality improved in the last few quarters

In phased-in terms, the total capital ratio was 14.47% and the CET1 ratio 10.98%, very comfortably meeting the minimum ratios required by the European Central Bank (12.237% and 8.737%, respectively).

The fully loaded CET1, applying the IFRS 9 transitional arrangement, was 10.80%. The Group continued to generate capital organically in the second quarter (+18 bps) and was affected by negative one-off impacts, such as: elimination of the excess of SC USA’s minority interests (-18 bps), valuation of held to collect and sell portfolios (-12 bps) and restructuring costs (-5 bps).

Tangible capital per share was EUR 4.10, virtually stable in the quarter, and increased 6% YoY excluding the FX impact.

 

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The NPL ratio improved for the fourth quarter running (-10 bps) and was 145 bps lower than when Popular entered in June 2017. Coverage was 69%.

The cost of credit also improved for the fourth straight quarter to 0.99% (1.17% in June 2017).

 

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Consolidated financial report

 

MAIN BUSINESS AREAS PERFORMANCE

(Greater detail on pages 20 to 36 and in the appendix)

(Changes in constant euros)

 

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Continental Europe recorded an attributable profit of EUR 1,447 million in the first half, having included costs associated with integrations (mainly restructuring costs) net of tax impacts in Spain and Portugal in the last quarter.

Excluding these impacts, underlying attributable profit would have been EUR 1,707 million, an annual increase of 15%. Growth was largely due to the increase in commercial revenue and also benefited from Banco Popular’s integration and the greater stake in Santander Asset Management.

Underlying profit was 17% lower in the second quarter than in the first, due to the contribution to the Single Resolution Fund (SRF) and lower gains on financial transactions in Spain. Commercial revenue and costs were practically flat and provisions were lower.

 

United Kingdom: in a highly competitive environment with some remaining uncertainties surrounding Brexit, attributable profit was 14% lower year-on-year at EUR 692 million. This was due to pressure on spreads and investments in regulatory and strategic projects. Cost of credit was only 10 bps.

The second quarter attributable profit was 16% higher quarter-on-quarter. The pressure on mortgage spreads was offset by higher fee income, increased gains on financial transactions and lower costs and provisions.

 

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  Latin America: attributable profit of EUR 2,214 million, 26% higher year-on-year. Growth in volumes, spreads management and increased loyalty underpinned the good evolution, both in net interest income as well as fee income, in addition to an improved cost of credit.

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Operating expenses grew mainly due to plans relating to the expansion, commercial transformation and increased digitalisation of our retail networks.

Profit was 7% higher in the second quarter than in the first, due to the good performance of net interest income and fee income, which rose for the fifth consecutive quarter, and stable provisions.

 

United States: first half profit of EUR 335 million, 54% more year-on-year, due to a fall in costs and, above all, reduced provisions, which comfortably offset the decline in gross income from lower personal loans, reduced spreads, higher funding costs and the drop in fee income from servicing.

Quarter-on-quarter, profit was up 64%, partially due to a seasonal effect at SC USA. Good performance of all P&L lines: gross income increased, and costs and provisions declined (all three for the second quarter running).

 

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General Background  

 

GENERAL BACKGROUND

Grupo Santander developed its business in an economic environment characterised by the appearance of risks of a global nature that increased volatility in markets and led to some countries downgrading growth forecasts.

The move toward greater protectionism and the tightening of US monetary policy were the main factors behind the greater uncertainty. This triggered rises in risk premiums, both in the Mediterranean countries as well as in the Latin American ones where the bank operates, and a general depreciation of currencies against the dollar, which in Latin America’s case was significant.

Central banks in Mexico and Argentina raised their benchmark rates in order to counter eventual inflationary pressures from the currency depreciation.

 

Country    GDP*
Change
     Economic performance

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Eurozone

  

+2.5%

    

 

GDP growth slowed in the first quarter due to a normalisation following sharp rises in the second half of 2017 and to transitory factors. Inflation remained low in the quarter, increasing to 2% in June driven by higher oil prices.

 

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Spain

  

+3.0%

    

 

GDP expansion held up despite the slowdown in the Eurozone. There was intense job creation, although the pace was not as fast as in previous quarters. Inflation rose in June to 2.3% driven by oil prices, while the core inflation rate remained low (1.1%).

 

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Poland

  

+5.2%

    

 

GDP surprised on the upside in the first quarter. The unemployment rate remained at a historical low (4.2% in the first quarter). Inflation was lower than expected (2.0% in June) and far from the central bank’s 2.5% target, which will keep the key rate (1.5%) unchanged throughout the year.

 

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Portugal

  

+2.1%

    

 

Portugal grew more moderately in the first quarter but growth remained robust and based on investment, consumption and exports (close to 50% of GDP). The unemployment rate fell again to 7.9% in the first quarter and inflation was 1.5% in June.

 

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United

Kingdom

  

+1.2%

    

 

Growth slowed in the first quarter due to adverse weather. Inflation (2.4% in June) eased because of the diminishing impact of sterling’s depreciation. The unemployment rate (4.2% in March) was effectively full employment, The Bank of England’s base rate (0.5%) could increase in November.

 

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Brazil

  

+1.6%

    

 

The economy was more dynamic in the first quarter, although the lorry drivers’ strike in May led to a downgrading of growth expectations for the year. Inflation increased to 4.4% in June, but below the 4.5% target, and the central bank held its key rate in the second quarter (6.5%), after a cut in March.

 

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Mexico

  

+2.3%

    

 

GDP continued to accelerate in the first quarter, spurred by private consumption and investment. Inflation eased to 4.6% in June. The central bank raised its key rate in June by 25 bps to 7.75% in order to prevent the peso’s depreciation delaying convergence of inflation expectations.

 

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Chile

  

+5.1%

    

 

The economy was very dynamic in the first quarter, spurred by private consumption, investments and exports. Inflation remained low (2.5% in June) and the central bank held its key rate at 2.5% (unchanged since May 2017).

 

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Argentina

  

+3.8%

    

 

GDP grew 3.8% in the first quarter, but a heavy drought and currency instability led to a lowering of growth forecasts and a raising of those for inflation. In order to confront the volatility, Argentina requested aid from the IMF and obtained a three-year loan of USD 50 billion.

 

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United States

  

+2.8%

    

 

GDP temporarily slowed in the first quarter. The labour market remained solid with an unemployment rate of 4.0% in June. Inflation continued to gain traction and the Fed is normalising its monetary policy. The Fed funds rate rose 25 bps in June from 1.75% to 2.0%.

 

(*) Year-on-year change Q1’18.

 

EXCHANGE RATES: 1 EURO / CURRENCY PARITY

 
         Average (income statement)                   Period-end (balance sheet)         
      H1’18      H1’17              Jun-18      Mar-18      Jun-17  

US dollar

     1.210        1.082                   1.166        1.232        1.141    

Pound sterling

     0.880        0.860                   0.886        0.875        0.879    

Brazilian real

     4.134        3.436                   4.488        4.094        3.760    

Mexican peso

     23.073        20.995                   22.882        22.525        20.584    

Chilean peso

     740.383        713.893                   757.828        743.240        757.563    

Argentine peso

     25.832        16.986                   33.517        24.803        18.938    

Polish zloty

     4.220        4.268                   4.373        4.211        4.226    

 

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Consolidated financial report

 

 

GRUPO SANTANDER RESULTS

 

 

Second quarter attributable profit of EUR 1,698 million, affected by the contribution of EUR 187 million to the Single Resolution Fund and by non-recurring results (EUR -300 million), both net of tax. Excluding these effects (i.e. in terms equivalent to those of the first quarter), profit would have been 6% higher (+9% excluding exchange rate impact)

 

 

The first half attributable profit was EUR 3,752 million. Excluding the non-recurring items, underlying profit was EUR 4,052 million, 12% higher year-on-year and 25% excluding the exchange rate impact

 

 

This evolution was positively affected by the incorporation of Banco Popular and the greater stake in Santander Asset Management and negatively by exchange rates and continued low interest rates in mature markets

 

 

The results reflect solid commercial revenues, an efficiency ratio of 47.5%, which remains one of the best among our competitors, and a further improvement in the cost of credit to 0.99%

 

 

The underlying RoTE was 12.2%, higher than in 2017, and the RoRWA rose to 1.60%

 

 

Underlying earnings per share (EPS) of EUR 0.235 (EUR 0.216 including non-recurring items)

 

 

GRUPO SANTANDER. INCOME STATEMENT

    

    EUR million

                                                                       
                  

Change

                  

Change

 
      Q2’18      Q1’18      %      % excl. FX      H1’18      H1’17      %      % excl. FX  

Net interest income

     8,477        8,454        0.3        2.2        16,931        17,008        (0.5)        9.6  

Net fee income

     2,934        2,955        (0.7)        1.9        5,889        5,760        2.2        12.8  

Gains (losses) on financial transactions

     361        493        (26.8)        (25.5)        854        859        (0.6)        12.6  

Other operating income

     239        249        (4.0)        (6.3)        488        451        8.2        16.4  

Dividends

     229        35        554.3        555.4        264        279        (5.3)        (2.4)  

Income from equity-accounted method

     176        178        (1.1)        0.4        354        293        21.0        32.2  

Other operating income/expenses

     (166)        36                      (130)        (120)        8.1        9.2  

Gross income

     12,011        12,151        (1.2)        0.8        24,162        24,078        0.3        10.6  

Operating expenses

     (5,718)        (5,764)        (0.8)        0.7        (11,482)        (11,191)        2.6        11.7  

General administrative expenses

     (5,114)        (5,151)        (0.7)        0.8        (10,265)        (9,897)        3.7        13.2  

Personnel

     (2,960)        (3,000)        (1.3)        0.1        (5,960)        (5,855)        1.8        10.4  

Other general administrative expenses

     (2,154)        (2,151)        0.1        1.7        (4,305)        (4,042)        6.5        17.3  

Depreciation and amortisation

     (604)        (613)        (1.5)        (0.1)        (1,217)        (1,294)        (5.9)        0.7  

Net operating income

     6,293        6,387        (1.5)        1.0        12,680        12,887        (1.6)        9.6  

Net loan-loss provisions

     (2,015)        (2,282)        (11.7)        (9.7)        (4,297)        (4,680)        (8.2)        3.7  

Impairment losses on other assets

     (34)        (24)        41.7        47.3        (58)        (131)        (55.7)        (53.0)  

Other income

     (453)        (392)        15.6        18.6        (845)        (1,492)        (43.4)        (37.7)  

Underlying profit before tax

     3,791        3,689        2.8        5.5        7,480        6,585        13.6        25.8  

Tax on profit

     (1,379)        (1,280)        7.7        11.0        (2,659)        (2,254)        18.0        29.9  

Underlying profit from continuing operations

     2,412        2,409        0.1        2.5        4,821        4,331        11.3        23.7  

Net profit from discontinued operations

                                                       

Underlying consolidated profit

     2,412        2,409        0.1        2.5        4,821        4,331        11.3        23.7  

Minority interests

     414        355        16.6        18.2        769        715        7.6        16.4  

Underlying attributable profit to the Group

     1,998        2,054        (2.7)        (0.2)        4,052        3,616        12.1        25.2  

Net capital gains and provisions*

     (300)                             (300)                       

Attributable profit to the Group

     1,698        2,054        (17.3)        (15.0)        3,752        3,616        3.8        15.9  

Underlying EPS (euros) **

     0.115        0.120        (3.8)                 0.235        0.232        1.2           

Underlying diluted EPS (euros) **

     0.115        0.119        (3.8)                 0.234        0.231        1.2           

EPS (euros) **

     0.096        0.120        (19.4)                 0.216        0.232        (6.8)           

Diluted EPS (euros) **

     0.096        0.119        (19.3)                 0.216        0.231        (6.8)           

Pro memoria:

                                                                       

Average total assets

     1,437,163        1,439,732        (0.2)                 1,438,444        1,362,352        5.6           

Average stockholders’ equity

     94,607        94,793        (0.2)                 94,662        90,783        4.3           

 

(*)

In Q2’18, integration costs (mainly restructuring costs) net of tax impacts, in Spain: EUR -280 million, Corporate Centre: EUR -40 million and Portugal: EUR 20 million.

 

(**)

H1’17 data adjusted to capital increase of July 2017, with impact on the earnings per share of previous periods, due to the change in the number of shares in circulation. The financial information for these periods has been restated in accordance with the applicable regulation.

 

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QUARTERLY INCOME STATEMENT

                 

    EUR million

                                                     
      Q1’17      Q2’17      Q3’17      Q4’17      Q1’18      Q2’18  

Net interest income

     8,402        8,606        8,681        8,607        8,454        8,477  

Net fee income

     2,844        2,916        2,888        2,949        2,955        2,934  

Gains (losses) on financial transactions

     573        286        422        421        493        361  

Other operating income

     211        240        260        85        249        239  

Dividends

     41        238        31        75        35        229  

Income from equity-accounted method

     133        160        188        223        178        176  

Other operating income/expenses

     37        (157)        42        (213)        36        (166)  

Gross income

     12,029        12,049        12,252        12,062        12,151        12,011  

Operating expenses

     (5,543)        (5,648)        (5,766)        (5,961)        (5,764)        (5,718)  

General administrative expenses

     (4,915)        (4,983)        (5,161)        (5,267)        (5,151)        (5,114)  

Personnel

     (2,912)        (2,943)        (3,000)        (3,116)        (3,000)        (2,960)  

Other general administrative expenses

     (2,002)        (2,039)        (2,161)        (2,151)        (2,151)        (2,154)  

Depreciation and amortisation

     (629)        (665)        (605)        (694)        (613)        (604)  

Net operating income

     6,486        6,401        6,486        6,101        6,387        6,293  

Net loan-loss provisions

     (2,400)        (2,280)        (2,250)        (2,181)        (2,282)        (2,015)  

Impairment losses on other assets

     (68)        (63)        (54)        (230)        (24)        (34)  

Other income

     (707)        (785)        (591)        (315)        (392)        (453)  

Underlying profit before tax

     3,311        3,273        3,591        3,375        3,689        3,791  

Tax on profit

     (1,125)        (1,129)        (1,243)        (1,090)        (1,280)        (1,379)  

Underlying profit from continuing operations

     2,186        2,144        2,347        2,285        2,409        2,412  

Net profit from discontinued operations

                                         

Underlying consolidated profit

     2,186        2,144        2,347        2,285        2,409        2,412  

Minority interests

     319        395        371        362        355        414  

Underlying attributable profit to the Group

     1,867        1,749        1,976        1,924        2,054        1,998  

Net capital gains and provisions*

                   (515)        (382)               (300)  

Attributable profit to the Group

     1,867        1,749        1,461        1,542        2,054        1,698  

Underlying EPS (euros) **

     0.120        0.112        0.118        0.113        0.120        0.115  

Underlying diluted EPS (euros) **

     0.120        0.111        0.119        0.111        0.119        0.115  

EPS (euros) **

     0.120        0.112        0.084        0.088        0.120        0.096  

Diluted EPS (euros) **

     0.120        0.111        0.085        0.087        0.119        0.096  

(*) Including the following figures net of tax:

 

In Q3’17, integration costs (Banco Popular EUR -300 million, Germany EUR -85 million) and charge for equity stakes and intangible assets (EUR -130 million).

 

In Q4’17, capital gains from the disposal of the stake in Allfunds Bank (EUR 297 million), USA tax reform (EUR 73 million), goodwill charges (EUR -603 million) and in the US provisions for hurricanes, repurchase of a minority stake in Santander Consumer USA and other (EUR -149 million).

 

In Q2’18, integration costs (mainly restructuring costs) net of tax impacts, in Spain: EUR -280 million, Corporate Centre: EUR -40 million and Portugal: EUR 20 millions.

(**) Q1’18 and Q2’18 data adjusted to capital increase of July 2017 for like-for-like comparisons with other quarters.

 

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Second quarter results compared to the first quarter of 2018

The second quarter attributable profit was EUR 1,698 million, including EUR -300 million of non-recurring items associated with integrations (mainly restructuring costs) net of tax impacts, broken down as follows: Spain EUR -280 million, Corporate Centre EUR -40 million and Portugal EUR 20 million.

Excluding these charges, underlying profit was EUR 1,998 million, 3% lower than the previous quarter. In constant euros growth was flat, with the following detail:

 

Positive evolution in the most commercial revenue (net interest income and fee income), which rose 2%. Part of this growth was absorbed by lower gains on financial transactions and the Single Resolution Fund contribution (EUR 267 million, EUR 187 million net of tax).

 

Operating expenses were slightly higher (+1%), due to developing markets (+3%), in part due to investments and higher inflation. Costs in mature markets, on the other hand, fell 1%. Of note was the 3% reduction in the US.

 

Loan-loss provisions were 10% lower and fell notably in SCF, the UK and in the US.

Excluding the contribution to the SRF, underlying profit increased 6% quarter-on-quarter (+9% in constant euros).

Evolution of results compared to the first half of 2017

The first half attributable profit of EUR 3,752 million was 4% higher year-on-year and 16% in constant euros. Underlying profit (excluding capital gains and provisions) was up 12% at EUR 4,052 million (+25% in constant euros). The P&L performance by line was as follows. To facilitate analysis and comparisons of management actions, all changes exclude exchange rate impacts.

LOGO Gross income

 

The structure of our gross income, where net interest income and fee income accounted for 94% of total revenue in the first half, well above the average of our competitors, continues to enable us to grow in a consistent and recurring way, limiting the impact periods of high volatility can have on gains on financial transactions. Gross income increased 11%, as follows:

 

 

Net interest income rose 10%, due to greater lending and deposit volumes, mainly in developing countries, which grew at double-digit rates, due to management of spreads.

All units increased except for the United Kingdom, affected by pressure on spreads on new mortgages and standard variable rate (SVR) balances, and the US, hit by lower personal loans, tighter spreads and the higher cost of funding. The decline in revenue in the US was offset by a 24% fall in provisions.

 

 

Fee income was up 13%, reflecting greater activity and customer loyalty, as well as the strategy of growth in services and higher value-added products and in areas of low capital consumption. Growth in fee income from Retail Banking (+10%) as well as from Corporate & Investment Banking (+4%) and Wealth Management (+67%).

 

 

Other income streams also increased; Gains on financial transactions, which only account for 4% of gross income, as well as the sum of dividends, equity-accounted income and other income which rose in part due to the higher income from leasing in the United States.

 

 

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LOGO Operating expenses

 

Operating expenses rose 12% as a result of higher inflation in some countries, investments in transformation and digitalisation, and the perimeter effect.

In real terms (excluding inflation and perimeter effect), costs increased 2%. Of note by units was the fall in real terms of costs in the United States. The main rises were in Mexico, due to investments in infrastructure; in the UK due to investments in regulatory, strategic and digital transformation projects; and Brazil due to business growth.

Costs were stable in Portugal and Argentina, and decreased slightly in Spain year-on-year, falling for the second consecutive quarter, the first fruits of the optimisation plan.

The measures to optimise costs, as part of the ongoing integration processes, will reflect in the achievement of greater synergies in the future.

This evolution is enabling us to combine the investments made to enhance the customer experience with an operational efficiency that is the sector’s reference

LOGO Loan-loss provisions

 

Good evolution of credit quality ratios. The NPL ratio, as well as the coverage ratio and the cost of credit, improved in the last 12 months. The latter due to growth in provisions that was half the growth of the average portfolio.

 

By countries, provisions fell in the US and Mexico, in Brazil they rose less than lending and the UK and Portugal maintained a cost of credit of just 10 basis points. Provisions increased in SCF due to larger releases and disposal of portfolios in 2017, however, the cost of credit remained stable. Also, there were rises in Spain and Argentina due to the increased perimeter. Argentina is also somewhat impacted by a deterioration in the individuals portfolio.

 

The cost of credit dropped from 1.17% in June 2017 to 0.99% in June 2018.

LOGO Other results and provisions

 

Other results and provisions were EUR -903 million, 39% lower than in the first half of 2017. This item records different kinds of provisions, as well as capital gains, capital losses and asset impairment. The sharp drop compared to the same period of 2017 was largely due to lower provisions for legal and labour claims (trabalhistas) in Brazil and lower charges in the UK stemming from potential customer complaints and derivatives.

LOGO Profit and profitability

 

Underlying pre-tax profit rose 26% year-on-year and underlying attributable profit 25%. Underlying RoTE (12.2%) and underlying RoRWA (1.60%) were also higher year-on-year and over the whole of 2017. Underlying earnings per share were EUR 0.235.

 

Including the previously mentioned non-recurring items, attributable profit increased 16% (+4% in euros), RoTE was 11.8% and RoRWA 1.55%. Earnings per share were EUR 0.216.

 

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LOGO GRUPO SANTANDER BALANCE SHEET

              

    EUR million

                                            
Assets    Jun-18      Jun-17      Absolute
change
     %      Dec-17  

Cash, cash balances at central banks and other demand deposits

     107,687        83,691        23,996        28.7        110,995  

Financial assets held for trading

     112,947        132,348        (19,401)        (14.7)        125,458  

Debt securities

     27,005        37,062        (10,057)        (27.1)        36,351  

Equity instruments

     17,670        18,907        (1,237)        (6.5)        21,353  

Loans and advances to customers

     5,103        11,987        (6,884)        (57.4)        8,815  

Loans and advances to central banks and credit institutions

     7,172        6,182        990        16.0        1,696  

Derivatives

     55,997        58,210        (2,213)        (3.8)        57,243  

Financial assets designated at fair value through profit or loss

     53,306        41,398        11,908        28.8        34,781  

Loans and advances to customers

     20,289        19,768        521        2.6        20,475  

Loans and advances to central banks and credit institutions

     25,131        16,796        8,335        49.6        9,889  

Other (debt securities an equity instruments)

     7,886        4,834        3,052        63.1        4,417  

Financial assets at fair value through other comprehensive income

     120,831        143,561        (22,730)        (15.8)        133,271  

Debt securities

     116,520        138,280        (21,760)        (15.7)        128,481  

Equity instruments

     2,766        5,281        (2,515)        (47.6)        4,790  

Loans and advances to customers

     1,545               1,545                

Loans and advances to central banks and credit institutions

                                  

Financial assets measured at amortised cost

     922,948        921,843        1,105        0.1        916,504  

Debt securities

     39,524        29,262        10,262        35.1        31,034  

Loans and advances to customers

     835,155        829,466        5,689        0.7        819,625  

Loans and advances to central banks and credit institutions

     48,269        63,114        (14,845)        (23.5)        65,845  

Investments in subsidaries, joint ventures and associates

     9,262        6,786        2,476        36.5        6,184  

Tangible assets

     23,461        22,797        664        2.9        22,975  

Intangible assets

     27,893        28,628        (735)        (2.6)        28,683  

Goodwill

     25,035        26,070        (1,035)        (4.0)        25,769  

Other intangible assets

     2,858        2,558        300        11.7        2,914  

Other assets

     55,498        64,210        (8,712)        (13.6)        65,454  

Total assets

     1,433,833        1,445,261        (11,428)        (0.8)        1,444,305  
Liabilities and shareholders’ equity                                        

Financial liabilities held for trading

     75,350        96,137        (20,787)        (21.6)        107,624  

Customer deposits

     5,777        15,839        (10,062)        (63.5)        28,179  

Debt securities issued

                                  

Deposits by central banks and credit institutions

     558        777        (219)        (28.2)        574  

Derivatives

     54,892        59,032        (4,140)        (7.0)        57,892  

Other

     14,123        20,489        (6,366)        (31.1)        20,979  

Financial liabilities designated at fair value through profit or loss

     58,153        53,789        4,364        8.1        59,617  

Customer deposits

     31,881        26,838        5,043        18.8        28,945  

Debt securities issued

     2,309        3,049        (740)        (24.3)        3,056  

Deposits by central banks and credit institutions

     23,535        23,900        (365)        (1.5)        27,027  

Other

     428               428               589  

Financial liabilities measured at amortized cost

     1,153,918        1,148,471        5,447        0.5        1,126,069  

Customer deposits

     736,767        721,659        15,108        2.1        720,606  

Debt securities issued

     224,466        220,678        3,788        1.7        214,910  

Deposits by central banks and credit institutions

     164,164        178,930        (14,766)        (8.3)        162,714  

Other

     28,521        27,204        1,317        4.8        27,839  

Liabilities under insurance contracts

     936        1,693        (757)            (44.7)        1,117  

Provisions

     13,758        15,877        (2,119)        (13.3)        14,490  

Other liabilities

     27,273        28,340        (1,067)        (3.8)        28,556  

Total liabilities

     1,329,388        1,344,305        (14,917)        (1.1)        1,337,472  

Shareholders’ equity

     117,935        107,565        10,370        9.6        116,265  

Capital stock

     8,068        7,291        777        10.7        8,068  

Reserves

     107,164        97,533        9,631        9.9        103,608  

Attributable profit to the Group

     3,752        3,616        136        3.8        6,619  

Less: dividends

     (1,049)        (875)        (174)        19.9        (2,029)  

Other comprehensive income

     (23,885)        (18,797)        (5,088)        27.1        (21,777)  

Minority interests

     10,395        12,188        (1,793)        (14.7)        12,344  

Total equity

     104,445        100,956        3,489        3.5        106,832  

Total liabilities and equity

     1,433,833            1,445,261            (11,428)        (0.8)            1,444,305  

NOTE: Due to the application of IFRS 9 from 1 January 2018 and the decision to not restate the accounts, as permitted in the regulation, the balance sheet from the first half of 2018 is not comparable with previous reporting periods. As such, for comparative purposes, and given the portfolio reclassification and the corresponding nomenclature changes were not significant, the 2017 accounts have been reorganised in accordance with the new aims and valuation methods. The initial impact as of 1 January 2018 was a 1.8% increase in fair value portfolios and a 0.8% decrease in portfolios valued at amortised cost, including a EUR 2 billion increase in impairment losses. The resulting decrease in equity was just under EUR 1.5 billion

 

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GRUPO SANTANDER BALANCE SHEET

 

Volume trends improved in the quarter. Both loans and advances and customer funds increased 2% in the second quarter (excluding exchange rate impacts). Both were driven by increases in mature and developing markets

 

 

Gross loans and advances increased year-on-year (excluding the exchange rate impact) in nine of the ten core units, especially in developing countries which grew 11%. Growth for the whole Group was 2%, affected by the Blackstone operation and some wholesale balances in Spain

 

 

Customer funds rose 6% year-on-year (excluding the exchange rate impact), with growth in eight of the ten core units. Rises in demand and time deposits and mutual funds

LOGO Gross customer loans and advances (excluding reverse repos)

Gross customer loans and advances excluding reverse repos remained evenly balanced: individuals (45%), consumer credit (16%), SMEs and companies (28%) and CIB (11%).

 

Quarter-on-quarter, and excluding the exchange rate impact, loans increased 2% with the following performance by country:

 

  -

Increase of 3% in balances of developing countries, with growth in all countries. Of note were Argentina (+29%), Poland (+5%) and Brazil, Mexico and Chile all growing 3%.

 

  -

Balances in mature countries also increased (+2%) with notable improvements in the trends seen in the US, Spain and the UK.

 

Compared to June 2017, there was a 2% increase (eliminating exchange rate impacts).

 

  -

This evolution was impacted by the fall in Spain, largely due to the corporate transaction with the Blackstone fund in the third quarter of 2017, reducing gross real estate loans from Banco Popular. Discounting the impact of this operation growth for the Group would be 3%.

 

  -

There were rises in the rest of countries. Of note were the developing markets which grew 11%: Argentina (+59%), Brazil (+13%), Mexico (+10%), Poland (+9%) and Chile (+8%).

 

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LOGO Customer funds

Customer funds are well diversified by products: 60% are demand deposits, 22% time deposits and 18% mutual funds.

 

In the second quarter, total deposits excluding repos and mutual funds increased 2% excluding exchange rate impacts. By countries:

 

 

There was a 5% rise in developing markets where all units grew in their respective currencies, particularly Argentina, Poland and Brazil.

 

 

On the other hand, mature markets increased 1%, mainly due to Spain where the strategy of reducing the expensive balances incorporated from Popular continued (cost of deposits decreased 8 bps in the quarter and 14 bps in the year to date) with an increase in demand deposits and mutual funds.

 

Compared to June 2017, year-on-year growth was 2% (+6% excluding the exchange rate impact).

 

 

The strategy continued to focus on boosting loyalty and this helped produce rises of 7% in demand deposits and 9% in mutual funds, in both cases with growth across the majority of countries. Time deposits increased 2%, due to Latin American countries, particularly Brazil which increased 44% as part of the strategy of replacing letras financeiras with customer deposits in order to optimise the cost of funds. This offset the falls in Spain and in the UK.

 

 

There was growth in eight of the ten core units. The largest rises were in Argentina (+51%), Brazil (+23%), Poland (+11%) and Mexico (+9%). The only falls were in the US (-0.3%), due to the outflow of wholesale and public sector deposits, and the UK (-1%), because of reduced time deposits and savings, though current accounts deposits grew 6%.

As well as capturing customer deposits, Grupo Santander, for strategic reasons, maintains a selective policy of issuing securities in the international fixed income markets and strives to adapt the frequency and volume of its market operations to the structural liquidity needs of each unit, as well as to the receptiveness of each market.

 

In the first half of 2018, the Group issued:

 

 

Medium- and long-term senior debt amounting to EUR 10,096 million and covered bonds placed in the market of EUR 3,055 million. Additionally, there were EUR 9,472 million of securitisations placed in the market.

 

 

Issuances eligible for Total Loss-Absorbing Capacity (TLAC) amounting to EUR 10,081 million, in order to strengthen the Group’s situation, consisting of senior non-preferred: EUR 7,094 million; subordinated debt: EUR 1,487 million and preferred: EUR 1,500 million.

 

 

Maturities of medium- and long-term debt of EUR 14,710 million.

 

The net loan-to-deposit ratio was 111% (113% in June 2017). The ratio of deposits plus medium- and long-term funding to the Group’s loans was 114%, underscoring the comfortable funding structure.

 

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SOLVENCY RATIOS

 

 

We continued to organically generate capital in the quarter: +18 basis points

 

 

Tangible equity per share was EUR 4.10, in line with the previous quarter, and increased 6% YoY excluding the FX impact.

 

 

The fully loaded leverage ratio was 5.0% compared to 4.6% in June 2017 (5.0% including the capital increase in June 2017)

In June, the total phased-in capital ratio stood at 14.47% and the phased-in CET1 ratio at 10.98%, comfortably meeting the minimum levels required by the European Central Bank on a consolidated basis: 12.237% for the total capital ratio and 8.737% for the CET1 ratio.

On 1 January 2018 the IFRS 9 came into force, which implies several accounting changes affecting the capital ratios. Santander chose to apply the phase-in under a dynamic approach, which means a five-year transition period. Applying this criteria, the fully loaded CET1 was 10.80% at the end of June. This ratio does not include the estimated 9 bp positive impact from WiZink (expected to be registered in the coming quarters).

Of note in the quarter was the positive organic generation of capital of 18 bps. On the other hand, there were some extraordinary negative impacts: -18 bps due to the elimination of excess capital from minority interests in SC USA, -12 bps from valuation of held to collect and sell portfolios and -5 bps impact from restructuring costs. The sale of TotalBank had a positive 5 bp impact.

Had the IFRS 9 transitional arrangement not been applied, the total impact on the fully loaded CET1 at end June would have been -27 bps.

Lastly, and in accordance with the TLAC issuance plan, there were two main issuances in the first half of the year, with impact on the capital ratios. In February we issued EUR 1.25 billion of subordinated (Tier 2) debt maturing in 2028. In March we completed a EUR 1.5 billion issuance of contingent convertible capital securities (CoCos), which contribute towards additional tier 1 (AT1) capital levels.

 

ELIGIBLE CAPITAL. JUNE 2018

     EUR million

                 
      Phased-in      Fully loaded  

CET1

     65,311        64,248  

Basic capital

     75,043        73,072  

Eligible capital

     86,051        84,718  

Risk-weighted assets

     594,754        594,754  
                   

CET1 capital ratio

     10.98        10.80  

T1 capital ratio

     12.62        12.29  

Total capital ratio

     14.47        14.24  

  LOGO

 

 

LOGO

NOTE: All 2018 data calculated using the IFRS 9 transitional arrangements, unless otherwise indicated

 

Financial Report 2018     LOGO     17


Table of Contents

JANUARY - JUNE

Consolidated financial report

 

 

RISK MANAGEMENT

 

 

The Group’s NPL ratio continued its downward trend (-10 bps in the quarter) to 3.92%

 

 

Good evolution of the cost of credit (0.99%), 5 bps lower than in the first quarter of 2018 and 18 bps better than twelve months ago

 

 

Loan-loss provisions at the end of June amounted to EUR 4,297 million and coverage was 69%

 

LOGO Credit risk management

 

Non-performing loans fell 2% in the second quarter to EUR 36,654 million. The NPL ratio stood at 3.92% (-10 bps in the quarter and -145 bps in 12 months).

 

Loan-loss provisions amounted to EUR 25,148 million and coverage was 68.6% at the end of June, bearing in mind that the UK and Spain’s coverage ratios are affected by the weight of mortgage balances, which require fewer provisions as they are collateralised.

 

The cost of credit (0.99%) in the second quarter continued its favourable trend, both over the first quarter of 2018 and year-on-year.

The following table sets out the NPL and coverage ratios of the main countries where the Group operates:

 

Spain’s NPL ratio declined in the quarter, thanks to the better performance of the different segments and efficient recovery of non-performing loans.

 

Portugal’s NPL ratio declined notably after integrating Popular’s portfolios, and portfolios sales.

 

Poland’s NPL ratio fell in the quarter due to growth in lending, in line with the market, and disposal of non-performing loans.

 

Santander Consumer Finance’s NPL ratio continued to decline, mainly because of the good performance of entries.

 

The UK’s NPL ratio continued to improve in the quarter, due to the good performance of mortgages and pro-active management of some non-performing projects.

 

Brazil’s NPL ratio remained unchanged in the quarter, thanks to preventative management of the non-performing entries and growth in lending, particularly to individuals.

 

In Mexico the NPL ratio fell thanks to the better performance of individuals (largely cards and consumer credit), and normalisation of the wholesale portfolio.

 

Chile’s NPL ratio decreased in the quarter because of the growth in lending and the good performance of the retail portfolio.

 

Argentina’s NPL ratio declined due to the growth in the wholesale portfolio, which offset the performance of individual portfolios, given the current environment.

• In the US, the NPL ratio increased largely due to SC USA’s portfolios.

LOGO CREDIT RISK MANAGEMENT

 

        

     EUR million

                                   
      Jun-18      Jun-17      Chg. %      Dec-17  

Non-performing loans

     36,654        50,714        (27.7)        37,596  

NPL ratio (%)

     3.92        5.37                 4.08  

Loan-loss allowances

     25,148        34,314        (26.7)        24,529  

For impaired assets

     15,849        25,017        (36.6)        16,459  

For other assets

     9,298        9,297        0.0        8,070  

Coverage ratio (%)

     68.6        67.7                 65.2  

Cost of credit (%)

     0.99        1.17                 1.07  

LOGO CREDIT RISK MANAGEMENT. JUNE 2018

 

  

     %

                                   
     NPL      Change (bps)      Coverage  
      ratio      QoQ      YoY      ratio  

Spain

     6.24        (3)        (428)        49.0  

Spain Real Estate Activity

     96.49        67        489        37.6  

Consumer Finance

     2.44        (4)        (17)        107.7  

Poland

     4.58        (19)        (8)        72.1  

Portugal

     7.55        (74)        (155)        52.7  

United Kingdom

     1.12        (5)        (11)        34.0  

Brazil

     5.26               (10)        108.7  

Mexico

     2.58        (10)               116.1  

Chile

     4.86        (14)        (14)        60.0  

Argentina

     2.40        (14)        19        121.5  

USA

     2.91        5        27        156.9  

 

LOGO

 

 

 

18     LOGO     Financial Report 2018


Table of Contents

JANUARY - JUNE

Consolidated financial report

 

 

LOGO NON-PERFORMING LOANS BY QUARTER

                 

     EUR million

                                                     
     

 

Q1’17

     Q2’17      Q3’17      Q4’17      Q1’18      Q2’18  

Balance at beginning of period

     33,643        32,158        50,714        39,442        37,596        37,407  

Net additions

     1,583        2,255        2,499        1,933        2,340        2,906  

Increase in scope of consolidation

     18        20,969        (10,954)                       

Exchange rate differences and other

     536        (854)        (150)        (358)        361        (409)  

Write-offs

     (3,623)        (3,813)        (2,667)        (3,420)        (2,890)        (3,250)  

Balance at period-end

     32,158                50,714                39,442                37,596                37,407                    36,654  

LOGO Structural exchange rate risk

Santander maintains a CET1 ratio coverage level of around 100% in order to protect itself from exchange rate movements.

LOGO Market risk

 

In the quarter, the risk of trading activity of global corporate banking, measured in daily VaR terms at a 99% confidence level, fluctuated between EUR 6.7 million and EUR 12.3 million. These figures are low compared to the size of the Group’s balance sheet and activity.

 

The average VaR was slightly higher in the second part of the quarter due to market volatility, temporarily increasing the exposure to interest rate and FX risk though always within the established limits.

 

In addition, there are other positions classified for accounting purposes as trading. The total VaR of trading of this accounting perimeter at the end of June was EUR 8.0 million.

 

There was increased market volatility in the quarter stemming from changes in monetary policy at some central banks, trade disputes and political instability in various countries, which generated a negative impact in April and May in structural debt portfolios.

 

LOGO TRADING PORTFOLIOS*. VaR by geographic region

 

     EUR million

                      
     2018    2017  
Second quarter    Average      Latest    Average  
        
        

Total

     9.5      8.6      22.1  

Europe

     6.1      5.5      7.1  

USA and Asia

     1.6      1.4      2.0  

Latin America

     8.0      7.9      21.6  

Global activities

     1.2      1.5      0.3  

(*) Activity performance in Corporate & Investment Banking financial markets.

 

LOGO Real estate exposure(1)

 

At the end of the first half of the year, the Spain Real Estate Activity unit’s gross exposure stood at EUR 10.1 billion and provisions of EUR 5.0 billion giving rise to a coverage of 49%.

 

The net exposure was EUR 5.1 billion, equivalent to just 1% of our business in Spain.

 

Management continued to be aimed at reducing these assets, particularly loans and foreclosed assets.

 

LOGO TRADING PORTFOLIOS*. VaR by market factor

    

     EUR million

          
Second quarter    Min.          Avg.          Max.          Last  

VaR total

     6.7        9.5        12.3        8.6  

Diversification effect

     (6.1)        (9.8)        (18.6)        (11.6)  

Interest rate VaR

     8.1        9.3        12.4        9.1  

Equity VaR

     0.8        2.0        6.0        1.3  

FX VaR

     1.6        3.7        11.4        5.1  

Credit spreads VaR

     1.9        4.2        13.0        4.7  

Commodities VaR

                           

(*) Activity performance in Corporate & Investment Banking financial markets.

NOTE: In the portfolios of Latin America, United States and Asia, the VaR corresponding to the credit spreads factor which is not sovereign risk, is not relevant and it is included in the interest rate factor

 

LOGO REAL ESTATE EXPOSURE NET VALUE (1) 30 June

      EUR billion

        
          

Real estate assets

     4.0  

- Foreclosed

     2.8  

- Rentals

     1.2  

Non-performing real estate loans

     1.1  

Assets + non-performing real estate

     5.1  

(1) Spain Real Estate Activity

 

 

Financial Report 2018     LOGO     19


Table of Contents

JANUARY - JUNE

Business information

 

 

DESCRIPTION OF BUSINESS

In 2018 Grupo Santander maintained the same general criteria applied in 2017, as well as the business segments, with the following exceptions:

 

 

Banco Popular’s financial results and balance sheet have been allocated to the corresponding geographic areas. In 2017, starting from the integration date, Banco Popular was reported separately. The main affected areas are: Spain, Portugal and Real Estate Activity in Spain.

 

 

The Wealth Management unit, created at the end of 2017, will be reported independently as a global business. This unit was previously included in Retail Banking. This change has no impact on the geographic segments.

 

 

Annual adjustment of the Global Customer Relationship Model’s perimeter, between Retail Banking and Corporate and Investment Banking, with no impact on the geographic businesses.

These changes have no impact on the Group’s figures. However, for comparative purposes, the figures of previous periods have been restated including changes in the affected geographic and global businesses.

Moreover, the balance sheets have been adjusted to the new IFRS 9 regulation. Since retroactive application of this rule is not mandatory, certain lines of the 2018 balance sheet are not comparable with previously reported periods. For comparative purposes, and given the scant significance of portfolio reclassifications and their nomenclature changes, the 2017 accounts have been reorganised in accordance with their purpose and valuation method.

The financial statements of each business unit have been drawn up by aggregating the Group’s basic operating units. The information relates to both the accounting data of the units integrated in each segment, as well as that provided by the management information systems. In all cases, the same general principles as those used in the Group are applied.

The operating business areas are structured into two levels:

 

LOGO

Geographic businesses. The operating units are segmented by geographical areas. This coincides with the Group’s first level of management and reflects Santander’s positioning in the world’s three main currency areas (euro, sterling and dollar). The segments reported on are:

 

 

Continental Europe. This covers all businesses in the area. Detailed financial information is provided on Spain, Portugal, Poland and Santander Consumer Finance (which incorporates all the region’s business, including the three countries mentioned herewith).

 

 

United Kingdom. This includes the businesses developed by the Group’s various units and branches in the country.

 

 

Latin America. This embraces all the Group’s financial activities conducted via its banks and subsidiaries in the region. The financial statements of Brazil, Mexico, Chile and Argentina are set out.

 

 

United States. Includes the holding Santander Holdings USA (SHUSA) and its subsidiaries Santander Bank, Banco Santander Puerto Rico, Santander Consumer USA, Banco Santander International, Santander Investment Securities and the New York branch.

 

LOGO

Global businesses. The activity of the operating units is distributed by the type of business: Retail Banking, Santander Corporate and Investment Banking, Wealth Management and Spain Real Estate Activity.

 

 

Retail Banking. This covers all customer banking businesses, including consumer finance, except those of corporate banking, which are managed through the CIB, and asset management and private banking, which are managed by Wealth Management. The results of the hedging positions in each country are also included, conducted within the sphere of each one’s Assets and Liabilities Committee.

 

 

Corporate and Investment Banking (CIB). This business reflects the revenues from global corporate banking, investment banking and markets worldwide including treasuries managed globally (always after the appropriate distribution with Retail Banking customers), as well as equities business.

 

 

Wealth Management. Includes the asset management business (Santander Asset Management), the new corporate unit of Private Banking and International Private Banking in Miami and Switzerland.

In addition to these operating units, which report by geographic area and by businesses, the Group continues to maintain the area of Corporate Centre. This area incorporates the centralised activities relating to equity stakes in financial companies, financial management of the structural exchange rate position, assumed within the sphere of the Group’s Assets and Liabilities Committee, as well as management of liquidity and of shareholders’ equity via issuances.

As the Group’s holding entity, this area manages all capital and reserves and allocations of capital and liquidity with the rest of businesses. It also incorporates amortisation of goodwill but not the costs related to the Group’s central services (charged to the areas), except for corporate and institutional expenses related to the Group’s functioning.

 

The figures of the Group’s various units have been drawn up in accordance with these criteria, and so do not coincide individually with those published by each unit.

 

20     LOGO     Financial Report 2018


Table of Contents

JANUARY - JUNE

Business information

 

 

LOGO NET OPERATING INCOME                  QoQ                    YoY  
     EUR million    Q2’18              %      % excl. FX              H1’18      %      % excl. FX  

  Continental Europe

     1,715                 (10.4)        (10.3)                 3,631        12.7        13.0  

  o/w: Spain

     714                 (22.2)        (22.2)                 1,633        23.4        23.4  

Santander Consumer Finance

     619                 (1.9)        (1.8)                 1,250        1.7        2.4  

Poland

     236                 32.1        34.4                 415        7.2        6.0  

Portugal

     182                 (0.6)        (0.6)                 364        26.6        26.6  

  United Kingdom

     610                 4.1        3.3                 1,195        (21.8)        (20.1)  

  Latin America

     3,408                 0.5        6.1                 6,798        (2.6)        14.9  

  o/w: Brazil

     2,228                 (2.3)        5.0                 4,508        (3.5)        16.1  

Mexico

     505                 2.9        3.2                 996        (5.8)        3.5  

Chile

     370                 (3.2)        (3.0)                 752        (1.6)        2.0  

Argentina

     223                 40.4        56.8                 382        (0.8)        50.8  

  USA

     932                 10.6        7.3                 1,775        (14.5)        (4.5)  

  Operating areas

     6,665                 (1.0)        1.3                 13,399        (2.9)        7.3  

  Corporate Centre

     (372)           7.0        7.0           (719)        (21.7)        (21.7)  

  Total Group

     6,293                 (1.5)        1.0                 12,680        (1.6)        9.6  
LOGO ATTRIBUTABLE PROFIT TO THE GROUP                  QoQ                    YoY  
    EUR million    Q2’18              %      % excl. FX              H1’18      %      % excl. FX  

  Continental Europe*

     776                 (16.7)        (16.6)                 1,707        14.5        15.1  

  o/w: Spain*

     325                 (28.5)        (28.5)                 780        24.9        24.9  

Santander Consumer Finance

     346                 7.2        7.2                 669        5.5        6.6  

Poland

     93                 46.7        49.1                 156        9.4        8.1  

Portugal*

     103                 (18.8)        (18.8)                 230        (2.5)        (2.5)  

  United Kingdom

     372                 16.4        15.5                 692        (16.0)        (14.1)  

  Latin America

     1,115                 1.4        6.8                 2,214        6.0        25.7  

  o/w: Brazil

     647                 (4.5)        2.7                 1,324        6.4        28.0  

Mexico

     184                 5.6        5.9                 359        2.5        12.6  

Chile

     158                 4.8        5.0                 308        4.0        7.9  

Argentina

     71                 7.6        21.7                 137        (28.7)        8.4  

  USA

     210                 68.1        63.9                 335        37.5        53.7  

  Operating areas*

     2,473                 (0.1)        2.0                 4,948        6.5        15.9  

  Corporate Centre*

     (475)                 12.7        12.7                 (896)        (13.1)        (13.1)  

  Total Group*

     1,998                 (2.7)        (0.2)                 4,052        12.1        25.2  

  Net capital gains and provisions

     (300)                            (300)                

  Total Group

     1,698                 (17.3)        (15.0)                 3,752        3.8        15.9  

 

(*) In the units, underlying attributable profit (excluding net capital gains and provisions)

 

                 
LOGO GROSS LOANS AND ADVANCES TO CUSTOMERS EX. REV. REPOS             QoQ                    YoY  
    EUR million    Q2’18              %      % excl. FX              H1’18      %      % excl. FX  

  Continental Europe

     386,720                 1.0        1.1                 386,720        (2.3)        (2.1)  

  o/w: Spain

     218,191                 0.6        0.6                 218,191        (7.5)        (7.5)  

Santander Consumer Finance

     94,299                 2.3        2.3                 94,299        6.1        6.1  

Poland

     23,388                 1.0        4.9                 23,388        5.6        9.2  

Portugal

     37,057                 (1.0)        (1.0)                 37,057        4.7        4.7  

  United Kingdom

     239,501                 0.2        1.5                 239,501        1.7        2.5  

  Latin America

     149,967                 (3.6)        2.9                 149,967        (2.7)        10.8  

  o/w: Brazil

     69,475                 (6.2)        2.8                 69,475        (5.3)        13.0  

Mexico

     29,212                 1.8        3.4                 29,212        (1.2)        9.8  

Chile

     39,396                 1.0        3.0                 39,396        8.4        8.4  

Argentina

     7,417                 (4.2)        29.5                 7,417        (10.1)        59.0  

  USA

     79,562                 10.1        4.1                 79,562        (1.0)        1.1  

  Operating areas

     855,751                 0.7        1.8                 855,751        (1.2)        1.6  

  Total Group

     862,885                 0.8        1.9                 862,885        (0.9)        1.8  
LOGO CUSTOMER FUNDS (CUSTOMER DEP. EX. REPOS + MUTUAL FUNDS)      QoQ                    YoY  
    EUR million    Q2’18              %      % excl. FX              H1’18      %      % excl. FX  

  Continental Europe

     432,133                 1.8        2.0                 432,133        6.0        6.3  

  o/w: Spain

     318,387                 1.6        1.6                 318,387        5.4        5.4  

Santander Consumer Finance

     36,728                 (0.3)        (0.4)                 36,728        3.5        3.6  

Poland

     28,751                 2.3        6.2                 28,751        7.6        11.3  

Portugal

     39,195                 5.2        5.2                 39,195        8.9        8.9  

  United Kingdom

     204,659                 (1.3)        (0.0)                 204,659        (1.9)        (1.1)  

  Latin America

     195,788                 (3.0)        4.5                 195,788        0.3        16.3  

  o/w: Brazil

     106,121                 (3.7)        5.6                 106,121        3.4        23.4  

Mexico

     39,039                 2.5        4.1                 39,039        (1.7)        9.2  

Chile

     34,126                 0.7        2.7                 34,126        4.4        4.5  

Argentina

     11,325                 (13.8)        16.5                 11,325        (14.5)        51.3  

  USA

     62,210                 6.0        0.3                 62,210        (2.4)        (0.3)  

  Operating areas

     894,790                 0.3        1.9                 894,790        2.3        6.0  

  Total Group

     895,028                 0.3        1.9                 895,028        2.3        6.0  

 

Financial Report 2018     LOGO     21


Table of Contents

JANUARY - JUNE

Business information

 

 

 

SPAIN

   EUR 500 Mn

Highlights

  

Attributable profit

 

 

Good business dynamics are reflected in the quarterly increase in loans (consumer loans, SMEs and companies) as well as in customer funds (demand and mutual funds). The latter is compatible with the improved cost of deposits (-14 bps since December)

 

 

General increase in volumes on a like-for-like basis: new consumer credit +20%, card turnover +21% and insurance premiums +30%. Also, the 1|2|3 Profesional account, the first joint offer of Santander and Banco Popular, gained more than 120,000 accounts in its first three months

 

 

The results in the quarter were affected by restructuring costs (EUR 280 million) and the SRF contribution. On the other hand, there was an improvement in net interest income, costs and provisions

 

 

The first half underlying profit was 25% higher year-on-year at EUR 780 million

 

Commercial activity

 

 

Growth in transactionality. Thanks to our means of payment strategy, turnover from Santander cards increased 21% year-on-year following a pick-up in deferred payments in the second quarter.

 

 

Consumer credit grew 20% year-on-year. Of note was growth in both new loans (+13% year-on-year) in SMEs and growth from international (+18%) and confirming (+13%) in large corporates.

 

 

The issuance of protection and savings insurance generated a 30% rise year-on-year in new premiums.

 

 

The new digital lending platform SO:FIA facilitates comprehensive management of shares, funds and pension plans, increased the number of operations compared to the previous broker.

 

 

We expanded our offer of sustainable and responsible funds with Santander Sostenible Acciones, a fund 100% in equities.

Business performance

 

 

In the quarter, loans increased 1% driven by companies, private banking and consumer credit, while customer funds increased 2% due to demand deposits and mutual funds.

 

 

Year-on-year, lending declined, mainly due to the real estate balances sold to Blackstone, the reduced risk in CIB and the fall in mortgages.

 

 

Customer funds rose 5%, with demand deposits up 12% and mutual funds 6%. Fall in interest bearing balances in wholesale banking and institutions, which were not renewed.

Results

Second quarter profit of EUR 45 million, impacted by the restructuring costs related to Banco Popular (EUR 280 million net of tax) as part of the announced three-year plan, and the contribution to the SRF. However, better trend in net interest income (+2%) and in costs and provisions as both fell.

First half attributable profit of EUR 500 million, impacted by the restructuring charge. The underlying profit was 25% higher year-on-year at EUR 780 million.

 

 

Net interest income up 32%, with improved customer spreads based on the continuous reduction in the cost of funds. The financial margin of the ALCO portfolio was impacted by the sale of portfolios.

 

 

Fee income was 31% higher. Loyalty was the key for increasing transactions.

 

 

Enhanced credit quality, with fall in the stock of non-performing loans and a further reduction in the cost of credit which improved to around 30 bps.

 

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SANTANDER CONSUMER FINANCE

   EUR 669 Mn

Highlights (changes in constant euros)

  

Attributable profit

 

 

New lending increased 9% year-on-year in the first half of 2018, driven by almost all countries

 

 

Non-performing loans and the cost of credit still at low levels for this business

 

 

Sustained high profitability (RoTE 17%) and first half attributable profit 7% higher year-on-year at EUR 669 million

 

Commercial activity

 

 

The auto finance market continued to grow on a sustained basis, with new car sales up 2.9% in the first half in Europe.

 

 

SCF continued its growth based on its business model: diversification by country, efficiency and risk and recovery systems that maintain high credit quality.

 

 

Management continued to focus on boosting auto finance and increasing consumer credit by strengthening digital channels.

 

 

In consumer credit, we launched two of the core projects to transform the business model (e-commerce and digital interaction with customers), with a roll out of more than 30 customer journeys in 10 units during the year.

 

 

SC Germany’s integration of retail networks is progressing according to plan.

Business performance

 

 

New lending increased 9% year-on-year, driven by commercial agreements in various countries. Of note, France (+19%), Poland (+18%), Spain (+12%) and Italy (+12%).

 

 

Customer deposits, a product that sets Santander apart from its competitors, increased 4% to EUR 36,726 million.

 

 

Recourse to wholesale funding in the first half amounted to EUR 6,978 million. Customer deposits and medium- and long-term issuances and securitisations covered 68% of net loans.

Results

Attributable profit of EUR 669 million in the first half, 7% higher than in the first half of 2017:

 

 

Gross income rose spurred by lower financial costs.

 

 

Fee income fell, chiefly in Germany, due to the reduction in fee income from insurance.

 

 

The efficiency ratio was stable at around 45%.

 

 

The cost of credit remained steady at low levels (0.37%), confirming the exceptional performance of portfolios. The NPL ratio was 2.44%, 17 bps lower year-on-year, and coverage 108%.

 

 

Notable profits in the Nordic countries (EUR 161 million), Germany (EUR 147 million) and Spain (EUR 125 million). In profit growth terms, of note were France (+27%), Spain (+9%) and Poland (+5%).

Compared to the first quarter, new lending increased 7% and attributable profit 7%. Of note were the improvement in the cost of credit and the impact of the contribution to the SRF.

 

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POLAND

  

EUR 156 Mn

Attributable profit

 

Highlights (changes in constant euros)

 

  

 

Santander continues to be one of the market leaders in mobile and online banking. It was ranked as The Best Bank in Poland by Bankier.pl for the second year in a row and topped the Gold Banker Best Multichannel Service Quality ranking

 

 

In volume terms, acceleration in the quarter with balanced growth in loans (+9%) and customer funds (+11%) year-on-year

 

 

In P&L, active management in an environment of low interest rates led to significant growth in commercial revenue contributing an 8% increase in attributable profit

 

Commercial activity

 

 

The Bank continues its strategy to become the bank of first choice. Transformation objectives focus on increasing sales productiveness, cost-efficiency and implementing innovations.

 

 

BZ WBK has received external recognition: second in the prestigious Banking Stars ranking coming top in two categories: effectiveness and stability; named by the Gold Banker as the bank with the best multichannel service quality (the most important category); the As I Want It account was ranked among the best in an Innovation 2018 contest by SAR (Marketing Communication Association).

 

 

Retail banking recorded double-digit growth in new sales in personal loans, mortgages and mutual funds.

 

 

CIB conducted the two largest ECM transactions on the Warsaw Stock Exchange so far this year.

 

 

In digital banking, Bank Zachodni WBK SA now offers five mobile cashless payment methods following Apple Pay implementation: Apple Pay, Google Pay, Garmin Pay, BLIK and HCE.

Business performance

 

 

Loans (performing) rose 9% YoY, backed by the Bank’s target segments: SMEs (+10%), individuals (+7%), corporate (+15%) and CIB (+14%). By products, mortgages in zloty (+16%) and consumer loans (+10%) drove growth in individuals.

 

 

Deposits grew 12% (+15% from SMEs, +17% corporates, +9% CIB, and individuals +9%). Additionally, mutual funds grew 8%.

Results

The first half 2018 attributable profit of EUR 156 million, 8% higher than in 2017, due to higher interest income and fees:

 

 

Net interest income grew 7% and net fees by 5% YoY while gains on financial transactions were 25% lower.

 

 

Operating expenses grew, driven by higher transformation project costs.

 

 

Loan-loss provisions increased 42% in part due to the impact of an NPL sale in the first half of 2017.

 

 

The NPL ratio was stable at 4.58% (4.66% in June 2017) and the cost of credit increased slightly to 0.71% (0.65% at the end of June 2017).

Compared to the first quarter of 2018, attributable profit rose 49%, backed by increased fee income, greater collection of dividends (which occurs seasonally in the second quarter) and the Resolution Fund payment made in the first quarter.

 

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PORTUGAL

  

EUR 250 Mn

Attributable profit

 

Highlights

 

 

Santander Totta remains the country’s largest private sector bank by assets and domestic loans and continued to strengthen its position in the corporate market

 

 

The commercial strategy is reflected in lending growth, mainly companies and customer funds. First half profit up 6%

 

 

In April, DBRS upgraded its long-term debt rating for the Bank to A, with stable outlook

 

 

Commercial activity

 

 

The Bank continued to focus on the operational and technological integration of Banco Popular Portugal, the new functionalities of the digital channels and increasing loyalty.

 

 

Of note, in addition to the Mundo 1|2|3 programme, was the development of new digital platforms such as the Santander Empresas app, among others. In personal loans, CrediSimples (contracting loans via digital channels) already accounts for 43% of new lending in the second quarter.

 

 

In customer funds, the campaign aimed at capturing new customers and their loyalty as well as reactivate current clients continued at a brisk pace.

 

 

The strategy to transform the business model spurred growth in loyal and digital customers.

Business performance

 

 

Loans were 5% higher year-on-year. The integration of Banco Popular Portugal made the loan portfolio more balanced and strengthened lending to companies, which now accounts for 42% of the total.

 

 

Our market share of new loans to companies increased to 20% (+2.5 pp compared to the same period of 2017). In financing lines to SMEs (PME Investe, Crescimento and Capitalizar), the Bank remains the market leader with a share of 23%. Mortgage lending also remained dynamic (market share gain of 2.8 pp year-on-year).

 

 

Customer funds increased 9% year-on-year, spurred by mutual funds (+15%), demand deposits (+11%) and time deposits (7%).

Results

The first half attributable profit up 6% due to:

 

 

Gross income increased 21% largely driven by net interest income (+25%).

 

 

Costs rose 15%. Net income increased 27% and the efficiency ratio stood at 47.0% (-240 bps year-on-year).

 

 

Provisions stood at EUR 8 million, compared to a release in the first half of 2017. The NPL ratio improved to 7.55% (9.10% a year before). Coverage was 53%.

 

 

In addition, we recorded non-recurring items such as inorganic transactions and a temporary higher tax rate.

Compared to the first quarter, underlying profit declined, as net interest income was impacted by the larger volume of deposits, lower fee income from advisory in CIB, integration costs and a higher tax rate. These impacts were only partially offset by higher gains on financial transactions from the sale of bonds.

 

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UNITED KINGDOM

   EUR 692 Mn

Highlights (changes in constant euros)

  

Attributable profit

 

 

We are further developing our proposition of products and services tailored to drive improvements in customer experience and operational efficiencies

 

 

In volumes, lending increased in the quarter, driven by strong growth in mortgages and CIB. In deposits, current accounts rose offset by the decline in time deposits as a result of spreads management

 

 

Quarter-on-quarter results were strong, with attributable profit up 16%, with positive trends across most lines. Compared to the same period in 2017, attributable profit in the first half of 2018 was impacted by ongoing competitive pressure on income and regulatory, strategic and digital transformation project costs

 

 

Commercial activity

 

 

We continue to enhance the digital experience for our customers: we launched a new mobile banking app, with improved device security and identification features, became the first major UK high-street bank to offer Fitbit Pay and Garmin Pay and introduced a Web Appointment Booking system.

 

 

Our enhanced digital capability attracted around 450,000 digital customers in twelve months. Over 55% of mortgage retentions and credit card openings were made through digital channels in the first half of the year.

 

 

We continue to gain loyal SME and corporate customers with an annual increase of 5%.

 

 

The implementation of our ring-fence structure, which will serve our retail, commercial and corporate customers is on track to comply with ring-fencing legislation before the 1 January 2019 deadline.

Business performance

 

 

Improved trends in the quarter both in lending and deposits.

 

 

Customer lending increased 3% year-on-year largely driven by management focus on customer service and retention, partially offset by active management of CRE exposures and non-core loans.

 

 

Customer funds decreased 1%, with continued growth in current accounts (+6%) and mutual funds (1%), offset by savings and time deposits due to management pricing actions.

Results

First half attributable profit was EUR 692 million, down 14%, due to:

 

 

Decreased revenue driven by competitive pressure on mortgage spreads, continued SVR attrition and lower gains on financial transactions.

 

 

Increased regulatory, risk and compliance costs and on-going investment in strategic and digital transformation projects.

 

 

Increased provisions due to single name exposures which moved into non-performing in the second half of 2017. The NPL ratio improved to 1.12%, supported by our medium-low risk profile, proactive management actions and the ongoing resilience of the UK economy.

Compared to the first quarter, attributable profit was up 16%. The continued pressure on mortgage spreads was offset by an improvement in fee income, higher gains on financial transactions and lower provisions.

 

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BRAZIL

   EUR 1,324 Mn

Highlights (changes in constant euros)

  

Attributable profit

 

 

Strategic focus on enhancing customer experience and satisfaction as the drivers for improving profitability

 

 

Volume levels remained high in the quarter, with double-digit year-on-year growth in customer loans and funds

 

 

The increase in loyal and digital customers, in line with the growth in products and higher value added services, reflected in greater revenue. Moreover, efficiency and cost of credit improved

 

 

Sustained quarter-on-quarter growth in attributable profit amounting to EUR 1,324 million in the first half (+28% year-on-year), as a result of selective market share gain. RoTE of 20%

 

Commercial activity

We continued to progress in our commercial and digital initiatives. Of note:

 

 

Select Direct was launched, a more comfortable functionality, with a new feature in mobile banking that centralises all active debts.

 

 

e-commerce sales more than doubled year-on-year, sustained by a strong positioning in the brand.

 

 

In consumer finance, we remained the leader (market share in all vehicles of 23.9% in April, up 201 bps year-on-year).

 

 

In acquiring, we launched the new app to manage sales. Continued growth in turnover (+32% year-on-year) and in market share (+216 bps year-on-year, according to the latest information available).

 

 

In credit cards, turnover continued to rise faster than the market.

Business performance

 

 

Sharp growth in both loans and deposits in the second quarter and double-digit increases year-on-year.

 

 

Loans increased 13% year-on-year, faster than the market. All segments rose, various at double-digits: individuals (+24%), consumer credit (+25%) and SMEs (+13%). In mortgages, strong growth in new loans and gain in market share.

 

 

Customer funds increased 23% year-on-year, mainly due to time deposits (+44%), which offset the fall in letras financeiras, mutual funds (+13%) and demand deposits (+14%).

Results

First half attributable profit of EUR 1,324 million, 28% more year-on-year. Of note:

 

 

Higher volumes and spreads spurred growth of 17% in revenue from loans, which more than offset the fall from liability margins.

 

 

Fee income continued to grow at double-digits (+17%) thanks to greater loyalty and transactions. Of note was income from cards (+17%), current accounts (+16%), mutual funds (+52%) and insurance (+10%).

 

 

Operating expenses increased 7%, in line with the greater activity, which helped to improve the efficiency ratio to 33.4%.

 

 

Favourable evolution of credit quality ratios: the cost of credit dropped to 4.30% from 4.79% in June 2017, the NPL ratio improved to 5.26% and coverage rose to 109% (96% in June 2017).

Attributable profit was 3% more than the first quarter, driven by growth in commercial revenue and lower provisions.

 

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MEXICO

   EUR 359 Mn

Highlights (changes in constant euros)

  

Attributable profit

 

 

Strategy focused on the commercial transformation of the branch network and digitalisation. This is reflected in customer attraction and increased loyalty, higher volumes, improved asset quality and, as a result, higher revenue and profit

 

 

In volume terms, there was faster growth in lending. Of note were companies (+18%) and payroll loans (+12%). In customer funds, growth was driven by campaigns to capture deposits from individuals, SMEs and mutual funds

 

 

Good trend in profit. Attributable profit rose 6% quarter-on-quarter and 13% year-on-year, driven by the strong performance of commercial revenue and loan-loss provisions

 

Commercial activity

The commercial strategy remains focused on boosting use of digital channels, loyalty and attracting new customers, with new products and services such as:

 

 

Launch of the Digital Transformation of Payroll plan to enhance customer attention with efficiencies in time, costs and processes.

 

 

Launch of Hipoteca Plus with a framework that benefits the customer if they have a close relationship with the Bank.

 

 

A new branch distribution model was put into effect in order to transform 300 branches in 2018 (161 already completed).

 

 

In SMEs, we launched the first digital account for SMEs that have the SAS (Sociedad por Acciones Simplificadas) regime created by the Ministry of Economy. We were the first bank in Mexico to do so.

 

 

We continued to develop our digital offering via Súper Móvil, incorporating new functionalities.

 

 

More than 3.8 million customers are registered in the Santander Plus programme, 54% of whom are new clients.

 

 

Greater customer service coverage via agreements with new convenience stores, reaching 30,700 points of sale.

Business performance

 

 

Lending grew 10% year-on-year, without losing sight of profitability. Loans to individuals rose 6% with notable growth in payroll loans (+12%), cards (+6%) and mortgages (+6%). Corporate loans increased 14%, driven by companies (+18%), SMEs (+11%) and CIB (+4%).

 

 

Customer funds increased 9% year-on-year. Deposits rose 9% (individuals +18%), underpinned by time deposits (+14%) and mutual funds (+11%).

Results

Attributable profit in the first half of EUR 359 million was 13% higher than in the first half of 2017, as follows:

 

 

Net interest income rose 11%, driven by higher interest rates and increased volumes. Fee income grew 11%, mainly from insurance, collections and cards.

 

 

Operating expenses were up 14% due our ongoing multi-channel investment plan.

 

 

Loan-loss provisions improved and were down 11% with a lower cost of credit.

Compared to the first quarter, attributable profit was up 6%, backed by the strong evolution of commercial revenue, gains on financial transactions and provisions.

 

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CHILE

   EUR 308 Mn

Highlights (changes in constant euros)

  

Attributable profit

 

 

Continued focus on commercial and branch network transformation. Santander Life, launched at the end of 2017, is attracting new customers

 

 

Growth in business volumes, at a faster pace in some segments, in line with the better economic outlook. Loans grew 8% year-on-year and deposits 6%

 

 

Attributable profit increased 8% year-on-year, mainly due to the positive evolution of net interest income and fee income. The efficiency ratio remained at around 41%

 

Commercial activity

Santander is the leading private sector bank in Chile in terms of assets and customers, with a marked retail focus (individuals and SMEs) and on transaction banking.

The Group’s strategy continued to focus on offering an attractive return in a stable and low risk country where economic growth is increasing:

 

 

We continued to transform the traditional network into a new branch model, with new openings of WorkCafés in the second quarter.

 

 

We launched Santander Life at the end of 2017. This is a new way of relating to the community and customers via products aimed at the mass consumer market. It is firmly backed by technological innovations, enabling the costs and risk of opening accounts to be reduced. So far, Santander Life has more than 16,000 customers (60% of whom are new) and already accounts for over 25% of sales of plans to individuals.

Business performance

 

 

Lending accelerated in the second quarter and rose 8% year-on-year, spurred by middle-market companies (+14%), large corporates (+11%) and individuals (+7%).

 

 

Customer funds reflected the greater commercial dynamism in the country, with a significant improvement in the mix of liabilities. Of note was the growth in demand deposits which increased 13%.

Results

Attributable profit in the first half was 8% higher than in the first half of 2017 at EUR 308 million. Of note were:

 

 

Gross income rose underpinned by net interest income which increased 5%, growth in volumes and a better mix of funds. Fee income rose 14%, spurred by income from transaction banking, greater use of cards and mutual funds.

 

 

Operating expenses increased slightly more than gross income, and the efficiency ratio remained stable at around 41%.

 

 

The cost of credit continued to improve, and the NPL ratio dropped to below 5%. Coverage was 60%.

Compared to the first quarter, attributable profit was 5% higher in the second quarter, driven by growth in net interest income, fee income and lower provisions. Operating expenses rose because of ongoing IT and innovation projects and since first quarter costs were seasonally lower.

 

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ARGENTINA

   EUR 137 Mn

Highlights (changes in constant euros)

  

Attributable profit

 

 

Santander Río continued to be the leading private sector bank in Argentina by loans and deposits

 

 

The business focus was on digital transformation, customer experience and key segments: Select and Pymes Advance

 

 

The second quarter attributable profit rose 22% backed by commercial revenue: higher volumes, management of spreads, higher income from central bank bonds and fee income from foreign exchange and cash deposits

 

 

The first half attributable profit of EUR 137 million was 8% higher year-on-year

 

Commercial activity

Santander Río consolidated its position as Argentina’s largest private sector bank in terms of loans, deposits and branches. The incorporation of Citibank’s business made a positive contribution to the Bank’s results in the first half, reflecting the synergies that materialised in 2017.

We continued to make progress in digitalisation and operational efficiency:

 

 

We focused on continuing to improve the customer experience through priority projects for digitalising products and services.

 

 

The new Online Banking service continued to record high levels of acceptance as it enables a more innovative digital experience and closer proximity to our customers.

 

 

The penetration of internet users reached 61% of active customers and that of mobile clients 33% (the sector’s best in class).

 

 

All these measures led to a 6% rise in loyal customers year-on-year and 25% in digital ones (who account for 70% of active clients).

Business performance

 

 

Strong year-on-year growth of peso balances. Loans rose 41% (mainly mortgages, auto finance, and companies) and deposits increased 34%, notable demand deposits (+55%).

 

 

Moreover, volumes were positively impacted by dollar balances (impact of the peso’s depreciation).

Results

The first half attributable profit was EUR 137 million, 8% more than in the same period of 2017.

 

 

Net interest income grew 40%, driven by intermediation and management of spreads in a scenario of more volatile interest rates.

 

 

Fee income rose 26%, spurred by greater foreign currency activity and by fees for cash deposits, partly offset by lower income from means of payment (regulatory issues).

 

 

Growth in costs reflected investments in digitalisation projects and collective bargaining agreements.

 

 

Credit quality remained high with a cost of credit which increased to 2.47%, due to loan-loss provisions for the individuals portfolio.

Compared to the first quarter, second quarter attributable profit increased 22% backed by strong growth in commercial revenue: higher volumes, management of spreads, higher income from central bank bonds and fee income from foreign exchange and cash deposits.

 

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URUGUAY

Highlights (changes in constant euros)

 

 

The Group continued to be the leading private sector bank in the country, focused on growing in retail banking and improving efficiency and the quality of service

 

 

Attributable profit rose 40%, spurred by the good performance of net interest income and fee income, as well as cost control. RoTE of 29%

 

Commercial activity

 

 

Santander continued to focus on improving customer satisfaction and increasing loyalty. It took advantage in the first half of regional synergies with Santander Río and launched #el banco de verano, which was widely accepted by customers.

 

 

We continued to advance in the digital transformation strategy and in modernising channels. The number of digital customers increased 33% to over 200,000 (penetration of 54%, up from 44% in June 2017). Transactions via digital channels rose 48% year-on-year. Consumer finance companies also increased placements via digital channels. At Creditel they already account for 32% of new loans.

 

 

Loans grew in target segments, products and currencies: +23% in consumer credit and cards and +16% in the national currency portfolio. Peso deposits grew 20% and foreign currency ones fell 1% year-on-year.

Results

The first half attributable profit was 40% higher year-on-year at EUR 68 million:

 

 

Gross income rose 17%, driven by net interest income and in general, by the main revenue lines. The efficiency ratio was 43.6%, 5 pp better than in the first half of 2017.

 

 

Despite the rise in provisions because of the entry into force of IFRS 9 regulation and other impacts, the NPL ratio remained at a low level (2.76%), coverage was high (148%) and the cost of credit was 2.54%.

The second quarter attributable profit was 15% higher than the first’s, due to the good performance of gross income (+5%), flat costs and a lower tax charge.

PERU

Highlights (changes in constant euros)

 

 

The strategy remained focused on the corporate segment, the country’s large companies and the Group’s global clients.

 

 

The specialised auto finance company continued to increase its revenue at double-digit rates.

 

 

Lending declined 10% compared to June 2017, because of the maturity of a one-off transaction, and deposits rose 22%.

 

 

Attributable profit in the first half remained virtually unchanged at EUR 16 million. Positive evolution of all income lines more than offset the increase in costs. The efficiency ratio was 37% and NPL coverage remained high (228%). The second quarter profit was 10% higher quarter-on-quarter.

COLOMBIA

Highlights (changes in constant euros)

 

 

Activity in Colombia remained focused on CIB clients, large companies and corporates, contributing solutions in treasury, risk hedging, foreign trade and confirming, and developing investment banking products and supporting the country’s infrastructure plan. This offer is in the process of being expanded with a licence for Santander Securities Services Colombia, enabling custody services to be offered.

 

 

We continued the strategy to consolidate the auto financing business. This will enable us to have the critical mass needed to position ourselves in this market in Colombia.

 

 

Lending registered a slight fall year-on-year while deposits rose 15%, thanks to the good evolution of demand and time deposits.

 

 

Once again, quarterly profit was positive contributing to a first half profit of EUR 2 million. Of note was the good performance of gross income (+27%) backed by higher net interest income and gains on financial transactions.

 

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UNITED STATES

   EUR 335 Mn

Highlights (changes in constant euros)

 

   Attributable profit

 

SHUSA passed the Federal Reserve’s stress tests and received a non-objection to its Capital Plan allowing the entity to increase dividend payments

 

 

Better trends in volumes: quarterly and year-on-year increase in loans

 

 

Santander Consumer USA is focusing on increasing profitability across prime, non-prime and leasing products and enhancing customer satisfaction to drive loyalty and origination growth

 

 

Attributable profit in the first half stood at EUR 335 million, 54% more year-on-year, driven by lower costs, lower provisions and higher income from leasing

 

 

Commercial activity

SHUSA passed the Federal Reserve’s stress tests, with its capital levels remaining very strong during the stress period (stressed capital ratio of 14.8%) and received a non-objection to its Capital Plan including the proposed increase in dividend payments.

The entity expects to increase common dividends to USD 75 million per quarter with a special dividend of USD 250 million in the third quarter of 2018.

 

 

Santander Bank’s focus was on enhancing customer experience and product offerings across digital and physical channels has increased customer satisfaction in Retail Banking and contributed to the Community Reinvestment Act (CRA) upgrade to satisfactory in the second quarter.

 

 

Santander Consumer USA launched partnerships with Autogravity and AutoFi in the first half of 2018 to provide finance offers through their mobile origination platforms.

Business performance

 

 

Volume trends are improving compared to the falls registered in previous periods.

 

 

In SBNA, loans grew in the second quarter for the first time since 2016 driven by Commercial and CIB. Loans at SC USA also rose in the quarter (4%).

 

 

Demand deposits fell year-on-year, partially offset by growth in time deposits and mutual funds.

Results

Attributable profit in the first half of 2018 was EUR 335 million, 54% more year-on-year, with strong growth at both SBNA and SC USA.

 

 

Net interest income fell due to lower spreads on loans at SC USA and higher cost of funding at SBNA due to rising interest rates and aggressive competitor pricing. Fee income was also down driven by lower servicing fees at SC USA.

 

 

These reductions were partially mitigated by increased leasing income.

 

 

Improved performance in costs, which decreased 2% year-on-year.

 

 

There was also an improvement in provisions which declined 24% driven by higher recoveries at SC USA and some provision releases at SBNA.

Compared to the first quarter of 2018, attributable profit rose strongly (64%), partly due to seasonality and driven by higher gross income (3%), lower costs (-3%) and fall in provisions (-26%).

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CORPORATE CENTRE

   EUR -936 Mn

Highlights

 

  

Attributable profit

 

 

The Corporate Centre’s objective is to aid the operating units by contributing value-added and carrying out the corporate function of oversight and control. It also develops functions related to financial and capital management

 

 

Underlying attributable loss was 9% less year-on-year, due to reduced hedging costs of exchange rates

 

 

Additionally, the quarter includes restructuring charges of EUR 40 million net of tax

Strategy and functions

The Corporate Centre contributes value to the Group in various ways:

 

 

It makes the Group’s governance more solid, through global control frameworks and supervision.

 

 

Fostering the exchange of best practices in management of costs and economies of scale. This enables us to be one of the most efficient banks in the sector.

 

 

The Corporate Centre contributes to the Group’s revenue growth, by sharing the best commercial practices, launching global commercial initiatives and accelerating the digital transformation simultaneously in all countries.

It also develops functions related to financial and capital management, as follows:

 

 

Financial Management functions:

 

Structural management of liquidity risk associated with funding the Group’s recurring activity, stakes of a financial nature and management of net liquidity related to the needs of some business units.

 

This activity is carried out by diversifying the different funding sources (issuances and other), maintaining an adequate profile at each moment in volumes, maturities and costs. The price at which these operations are made with other Group units is the market rate (euribor or swap) plus the premium, which in the concept of liquidity, the Group supports by immobilising funds during the term of the operation.

 

Interest rate risk is also actively managed in order to soften the impact of interest rate changes on net interest income, conducted via high credit quality, very liquid and low capital consumption derivatives.

 

Strategic management of the exposure to exchange rates on equity and dynamic on the countervalue of the units’ results in euros for the next 12 months. Net investments in equity are currently covered by EUR 20,824 million (mainly Brazil, UK, Mexico, Chile, US, Poland and Norway) with different instruments (spot, fx, forwards).

 

 

Management of total capital and reserves: capital allocated to each of the units

Results

First half loss of EUR 936 million, including restructuring charges of EUR 40 million (net of tax), down from EUR 1,031 million in the first half of 2017. The improvement was mainly due to lower costs related to hedging of exchange rates.

In addition, compared to the first half of 2017, net interest income was hit by the volume of issuances made under the funding plan in the second half of 2017 and the beginning of 2018, largely focused on eligible TLAC instruments, and greater liquidity.

Operating expenses, on the other hand, remained virtually unchanged as a result of the streamlining and simplification measures that enable the investment in global projects aimed at the Group’s digital transformation to be offset.

 

CORPORATE CENTRE

                 
     EUR million    Q2’18              Q1’18              Chg. %              H1’18              H1’17              Chg. %  

  Gross income

     (250)        (227)        10.2        (476)        (681)        (30.1)  

  Net operating income

     (372)        (348)        7.0        (719)        (919)        (21.7)  

  Underlying attributable profit to the Group

     (475)        (421)        12.7        (896)        (1,031)        (13.1)  

  Attributable profit to the Group

     (515)        (421)        22.2        (936)        (1,031)        (9.2)  
Detailed financial information on page 55                              

 

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Business information

 

 

RETAIL BANKING

   EUR 3,675 Mn

Highlights (changes in constant euros)

 

   Attributable profit

 

Continued focus on three main priorities: customer loyalty, digital transformation and operational excellence

 

 

As at end June, the Group had more than 19 million loyal customers and over 28 million digital customers

 

 

Underlying attributable profit was EUR 3,935 million, partly driven by the perimeter effect following Popular’s incorporation and the good performance of commercial revenue in Latin America

 

 

Commercial activity

Santander is immersed in a commercial transformation process that rests on three main pillars:

 

1.

Continuous improvement in the loyalty of our customers, thanks to measures such as:

 

 

The 1|2|3 strategy continues to be reinforced in most countries. Spain obtained more than 120,000 1|2|3 Profesional accounts in the first three months since launch. In Mexico, Santander Plus already has more than 3.8 million customers, 54% of whom are new clients.

 

 

We continued to differentiate Santander from its competitors with new innovative products. Spain expanded its offering of sustainable and responsible funds, such as Santander Sostenible Acciones. Chile continued to promote Santander Life and in Mexico, we launched the first digital SME account for companies in the SAS regime (Sociedad por Acciones Simplificadas).

 

 

Thanks to these measures, loyal customers increased 17% year-on-year.

 

2.

Promote the digital transformation of channels, products and services:

 

 

In digital platforms, in acquiring Brazil launched a new app for managing sales. New products were offered in Portugal such as the Santander Empresas app. In Spain, the first we.trade operations were launched (a blockchain-based platform that facilitates the internationalisation of companies). In Argentina, the new online banking service continued to be well received.

 

 

As regards payments via mobile phone and other channels, Poland now offers five ways for mobile payments: Apple Pay, Google Pay, Garmin Pay, BLIK and HCE. In the UK, we were the first bank to offer Garmin Pay and Fitbit Pay.

 

 

All these measures led to a 23% rise in digital customers.

 

3.

Improve customer satisfaction and experience. In order to achieve this, we continued to transform the traditional network, with new openings in Chile of WorkCafé branches and the new distribution model of branches in Mexico. We remained focused on becoming the best bank for our customers, as recognised by the market. In Poland, for example, Gold Banker chose us as the bank with the best multichannel service quality. Euromoney magazine named Santander the best bank in Western Europe, Spain, Chile and Uruguay.

Results (in constant euros)

The first half underlying attributable profit was EUR 3,935 million, 20% more than in the same period of 2017, partly driven by the Popular’s incorporation and the good dynamics in commercial revenue.

Compared to the first quarter, second quarter underlying attributable was 6% higher, thanks to the good performance of net interest income and fee income and to lower provisions.

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Business information

 

 

CORPORATE & INVESTMENT BANKING

   EUR 873 Mn

Highlights (changes in constant euros)

 

   Attributable profit

 

Santander is among the leaders in Latin America and Europe, particularly in Export & Agency Finance, debt capital markets and structured financing

 

 

We continued to advance in our mission to help our global customers in their capital issuances, providing them with financing solutions and transaction services. We also continued to adapt our offer of products to the Bank’s digital transformation

 

 

Attributable profit was 4% lower year-on-year at EUR 873 million due to higher costs associated with transformation projects and excellent gains on financial transactions in the first quarter of 2017

 

 

Commercial activity and Business performance

 

 

Cash Management: solid commercial activity in terms of customer mandates and double-digit growth in participation in formal tenders in our core markets. We also continued to digitalise our product range and improve processes.

 

 

Export & Agency Finance: Santander maintained its leadership position in the ECAs market, closing some of the quarter’s main operations in Brazil and Europe. We also supported export clients in their international sales to Asia and the Middle East.

 

 

Trade & Working Capital Solutions: strong growth in trade operations with multinationals, particularly in receivables finance solutions in the US and Europe, international confirming operations in Latin America and letters of credit in the Americas.

 

 

Debt capital markets: of note in Latin America was our participation in the issues of Pemex, Grupo Bimbo, Transportadora de Gas del Sur and Light. Also in the dollar issuances of Syngenta and Royal Bank of Canada, the euro issuances of Carrefour, Deutsche Telekom and G4S, the green bond issuances of ADIF and the sustainable bonds of the Madrid regional government and the Basque government.

 

 

Syndicated corporate loans: Santander continued to play a significant role. Of note were the acquisition operations of Snaitech by Playtech, GKN by Melrose and Signode Industrial by Crown Holdings as well as the debt refinancing of El Corte Inglés, Acciona, Petrobras and Braskem and focused on pioneering operations of syndicated debt linked to sustainability such as Generali’s corporate loan.

 

 

Structured financing: among the main operations was the financing provided in the US to the DE Shaw fund for solar energy projects and to Freeport LNG to build three plants, in Europe to Calvin Capital and in Chile to finance the construction of the region’s first concentrated solar plant.

 

 

Global Markets: on a linear comparison, growth in sales, with a good corporate and institutional segment performance, as well as management of books, particularly in Europe, Latin America, Asia and the US.

Results (in constant euros)

Attributable profit of EUR 873 million in the first half, 4% less year-on-year, mainly due to higher costs of transformation projects coupled with excellent gains on financial transactions in the first quarter of 2017 and lower net interest income due to lower spreads and reduced volumes because of selective growth strategy and lower demand for banking loans.

 

 

Better results from Global Transaction Banking and Global Debt Financing.

 

 

Provisions were significantly lower in Spain, Brazil, Mexico and the US.

 

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Business information

 

 

WEALTH MANAGEMENT

  

Asset Management and Private Banking

   EUR 264 Mn

Highlights (changes in constant euros)

 

   Attributable profit

 

Santander Private Banking and Santander Asset Management continue to be references in private banking and asset management in Spain and Latin America

 

 

Total contribution (net profit + fee income) amounted to EUR 514 million, 12% more than that estimated for the first half of 2017

 

 

Assets under management amounted to EUR 338.3 billion (+4% versus June 2017)

 

 

Commercial activity

 

 

Following its creation in October 2017, the Wealth Management division launched a series of strategic initiatives, including the below in the second quarter:

 

 

In Private Banking: development of a global offering and launch of a single brand to provide a comprehensive service to our customers in more than 10 countries. Moreover, we are developing a leading proposal in Europe and Latin America for ultra-high-net-worth (UHNW) clients.

 

 

Santander Asset Management (SAM) focused on improving its range of products. Of note were investment strategies in equities in Spain and Latin America, with Santander Small Caps España and four funds in Chile receiving prizes for the best fund in its category.

 

 

Moreover, SAM is the leader in management of funds under ESG (Environmental Social and Government) criteria where Spain stands out with the launch of the new fund Santander Sostenible Acciones and the prize awarded to Santander Responsabilidad Solidario as the best solidarity fund.

 

 

Digital transformation is a priority, underscored by the prize received in The Financial Times PWM Wealth Tech Awards for the Best Private Bank in Latin America in digital tools for its bankers in international private banking.

Business performance

 

 

Total assets under management amounted to EUR 338.3 billion (+4% versus June 2017), with rises in both Private Banking as well as in SAM.

 

 

Of note in Private Banking was growth in Brazil (+10%) and Mexico (+26%). Customer loans grew 10%.

 

 

At SAM, diversified growth between Europe (+3%) and Latin America (+10%).

Results

The first half attributable profit was EUR 264 million, 17% more year-on-year:

 

 

Higher revenue with a 12% rise in net interest income and 67% in fee income, mainly due to an increase in managed volumes.

 

 

Increase in operating expenses affected by investments in the UHNW project.

 

 

This increase in revenue and costs was positively affected by the greater stake in Santander Asset Management.

 

 

By units, of note in profit growth were Brazil (+11%), Chile (+19%) and BPI (+23%).

When the total fee income generated by this business is added to net profit, the total contribution to the Group is EUR 514 million, 12% more than the estimated for the first half of 2017.

Compared to the previous quarter, second quarter attributable profit was 12% higher.

 

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Corporate Governance

 

CORPORATE GOVERNANCE

A responsible bank has a solid governance model with well-defined functions, it manages risks and opportunities prudently and defines its long-term strategy watching out for the interests of all its stakeholders and society in general.

 

LOGO    LOGO    LOGO    LOGO
Balanced    Respect for    Maximum    At the forefront of best
composition of    shareholders’    transparency    corporate governance
the Board    rights    in remuneration    practices

 

 

Modification of the corporate by-laws and the board’s regulations

 

  }

The changes to the by-laws approved at the AGM on 23 March 2018 obtained the corresponding administrative authorisation from the European Central Bank.

 

  }

At its meeting on 25 June 2018, the board agreed to modify Article 21 of the regulations that govern the Responsible Banking, Sustainability and Culture committee, in order to allow it to be chaired by an independent director.

 

 

Changes to the composition of the board’s committees

 

  }

The board agreed at its meeting on 23 April 2018 to appoint Mr Álvaro Antonio Cardoso de Sousa to the Risk Supervision, Regulation and Compliance committee.

 

  }

The following changes to the board’s committees were agreed at the board’s meeting on 25 June 2018 and are effective as of 1 July 2018:

 

   

The following are members of the new Responsible Banking, Sustainability and Culture committee:

 

 

Chairman: Mr Ramiro Mato García-Ansorena

 

 

Members: Ms Ana Botín-Sanz de Sautuola y O’Shea

 Ms Belén Romana García

 Ms Homaira Akbari

 Ms Sol Daurella Comadrán

 Ms Esther Giménez-Salinas i Colomer

 Mr Ignacio Benjumea Cabeza de Vaca

 

 

Secretary: Mr Jaime Pérez Renovales

 

   

Ms Belén Romana García has been appointed to the Executive committee.

 

   

Mr Ignacio Benjumea Cabeza de Vaca is no longer a member of the Appointments committee.

 

   

Mr Guillermo de la Dehesa Romero has ceased to be a member of the Risk Supervision, Regulation and Compliance committee.

 

   

Mr Rodrigo Echenique Gordillo and Ms Esther Giménez-Salinas i Colomer are no longer members of the Innovation and Technology committee.

 

 

Appointments to the Group’s top management

 

  }

On 23 April 2018, the board appointed Mr Dirk Marzluf as the new head of the Group’s Technology and Operations Division, replacing Mr Andreu Plaza. The appointment, effective next September, is subject to obtaining the corresponding regulatory authorisations.

 

  }

On 25 June 2018, and effective 1 July 2018, the board appointed Mr Keiran Foad as the new Chief Risk Officer (CRO) replacing Mr José María Nus Badía.

 

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Sustainability

 

SUSTAINABILITY

We develop our activity in a responsible way, contributing to the economic and social progress of the communities in which we operate, taking into account our impact on the environment and fostering stable relationships with our main stakeholders.

 

LOGO    LOGO    LOGO    LOGO
Presence in the socially    2.1 million people    183 million    ... of which EUR 129 million
responsible investment    helped in 2017    social investment    were invested in
indices       in communities...    higher education

Grupo Santander continued to develop new measures within its corporate social responsibility commitment. The main ones in the second quarter were:

 

 

Sustainable governance

 

}

Santander joined the responsible banking initiative promoted by the United Nations. Together with 25 other big banks from five continents, we will develop principals for adapting the financial sector to the UN’s Sustainable Development Goals and the Paris Agreement on Climate Change. Development of the principals will include consultations with different stakeholders, such as civil society organisations, banking associations, regulatory entities and UN organisations.

 

 

Presence in sustainable in indices and investors

}

Banco Santander was again included in 2017 in the Dow Jones Sustainability Index (DJSI), where it has been present since 2000. It is ranked ninth in the world, second in Europe and first in Spain and achieved a bronze in the banking sector.

 

}

According to the Bloomberg Gender-Equality Index, Santander is a leader in diversity. In 2018 Banco Santander was at the top of the 104 companies that comprise the global diversity index.

 

 

Investment in communities

 

}

At an event presided by HM Queen Letizia, the chairman of Banco Santander awarded on 7 May the ten winning projects of Banco Santander’s 10th Convening of Santander’s Social Projects, chosen from 250 initiatives that were presented by and voted for by the Bank’s employees in Spain. This programme is based on a fund (Euros from your Payroll) which is financed by donations from employees who participate in the programme, and every euro they contribute is matched by the Bank.

 

}

More than 3,500 people took part in activities organised at the corporate centre during the 11th edition of the We are Santander Week. Solidarity played a key role during this week, thanks to the volunteers who participate in the various activities. The main event was the Big Food Drive, which was held for the fifth time. A total of 20,800 kg of food was delivered to the Red Cross, meeting the needs of 2,070 families.

 

}

Also within the Group’s volunteering framework, the From Woman to Woman programme completed its second edition. Twenty-nine Group professionals acted as mentors for six months for female victims of domestic violence and helped them to get a job.

 

 

Environment and climate change

 

}

In May, Bank Zachodni WBK made a private issuance of PLN 1,000 million of subordinated bonds, PLN 150 million of which (EUR 36 million) were subscribed by the European Bank for Reconstruction and Development (EBRD). BZ WBK committed itself to assigning 140% of these EBRD funds to finance the construction of commercial and certificated residential greenfield projects, in line with the EBRD’s Green Economy Transition (its main initiative to promote sustainable use of energy and resources).

 

}

For the ninth year running, Banco Santander turned off the lights in its most emblematic buildings in its 10 core markets and in its branch network, as part of the World Wildlife Fund’s Earth Hour campaign.

 

}

The corporate centre also launched a large campaign of environmental awareness (#MovimientoYoSí), which included various initiatives under the slogan Reduce, Reuse and Recycle.

 

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The Santander share

 

THE SHARE

 

 

Shareholder remuneration

 

}

The fourth dividend in cash of EUR 0.06 per share charged to 2017’s earnings was paid in May, bringing the total to EUR 0.22 per share.

 

}

The board has agreed to pay, from 1 August, the first dividend charged to 2018’s earnings in cash with a value of EUR 0.065 per share.

 

}

Moreover, we envisage implementing the Santander Dividendo Elección on the dates on which the second interim dividend is traditionally paid (October / November). Shareholders will be able to choose whether to receive cash or new shares on such dates.

 

 

Share price performance

 

}

Markets ended the first half of 2018 lower, following a start to the year with rises driven by the environment of confidence over the positive impact of the US’s tax reform. The main factors that increased stock market volatility were: concern over the new Italian government and political uncertainty in Brazil, the increased trade tensions over the US’s protectionist measures and their possible impact on the economy and fears of a slowdown in the global economy.

 

}

The Fed continued its monetary normalisation policy, raising its rates by 25 bps, while the European Central Bank announced the end of Quantitative Easing and is expected to increase its key rate in the summer of 2019.

 

}

In this context, the Santander share ended June at EUR 4.592, down 16.2% since the end of 2017. The main European banking indices performed similarly: the Euro Stoxx Banks and Stoxx Banks fell 15.4% and 12.4%, respectively. The Ibex 35 benchmark index of the Madrid Stock Exchange declined 4.2%, the DJ Stoxx 50 was down 4.2% and the MSCI World Banks 8.8%.

 

}

Santander’s total shareholder return was 14.4% lower. The main indices also fell: the Ibex 35 was down 2.1%, Euro Stoxx Banks 12.8% and Stoxx Banks 9.8%. The DJ Stoxx 50 and the MSCI World Banks were 1.6% and 7.0% lower, respectively.

 

}

The share price as we went to press was EUR 4.665, up 1.6% in the month.

 

 

Capitalisation and trading

 

}

As of 29 June, Santander was the largest bank in the eurozone by market capitalisation (EUR 74,097 million).

 

}

The share’s weighting in the DJ Stoxx 50 was 2.1%, 7.7% in the DJ Stoxx Banks and 15.0% in the Ibex 35.

 

}

A total of 10,905 million Santander shares were traded in the first half for an effective value of EUR 59,418 million, the largest amount among the shares that comprise the Eurostoxx. The liquidity ratio was 68%. The daily trading volume was 86.5 million shares for an effective value of EUR 472 million.

 

 

Shareholder base

 

}

The total number of Santander shareholders at 30 June was 4,152,125 of which 3,903,285 were European (78.34% of the capital stock) and 237,382 from the Americas (20.76%). Excluding the board of Grupo Santander, which represents 1.13% of the Bank’s capital stock, individuals hold 38.94% and institutional shareholders 59.93%.

 

THE SANTANDER SHARE. June 2018

 

  Shareholders and trading data        

  Shareholders (number)

     4,152,125  

  Shares (number)

     16,136,153,582  

  Average daily turnover (number of shares)

     86,544,805  

  Share liquidity (%)

     68  

  (Number of shares traded during the year / number of shares)

  
  Price movements during the year        

  Highest

     6.093  

  Lowest

     4.500  

  Last (29.06.18)

     4.592  

  Market capitalisation (millions) (29.06.18)

     74,097  
  Stock market indicators        

  Price / Tangible book value (X)

     1.12  

  P/E ratio (X)

     10.62  

  Yield* (%)

     4.19  
  (*) Last three dividends paid and one announced / H1’18 average share price.         

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Appendix

 

 

NET FEE INCOME. CONSOLIDATED

                 

    EUR million

                                                     
      Q2’18          Q1’18          Chg. %          H1’18          H1’17          Chg. %  

Fees from services

     1,796        1,807        (0.6)        3,603        3,620        (0.5)  

Wealth management and marketing of customer funds

     896        944        (5.2)        1,840        1,705        7.9  

Securities and custody

     243        203        19.2        446        436        2.4  

Net fee income

     2,934        2,955        (0.7)        5,889        5,760        2.2  

OPERATING EXPENSES. CONSOLIDATED

                 

    EUR million

                                                     
      Q2’18      Q1’18      Chg. %      H1’18      H1’17      Chg. %  

Personnel expenses

     2,960        3,000        (1.3)        5,960        5,855        1.8  

General expenses

     2,154        2,151        0.1        4,305        4,042        6.5  

Information technology

     396        366        8.1        763        621        22.8  

Communications

     129        132        (2.3)        262        253        3.5  

Advertising

     160        150        7.2        310        351        (11.8)  

Buildings and premises

     450        477        (5.6)        927        889        4.2  

Printed and office material

     31        31        0.9        62        67        (8.6)  

Taxes (other than tax on profits)

     144        142        1.1        287        251        14.4  

Other expenses

     843        853        (1.1)        1,695        1,609        5.3  

Personnel and general expenses

     5,114        5,151        (0.7)        10,265        9,897        3.7  

Depreciation and amortisation

     604        613        (1.5)        1,217        1,294        (5.9)  

Operating expenses

     5,718        5,764        (0.8)        11,482        11,191        2.6  

 

OPERATING MEANS. CONSOLIDATED

                                                              
     Employees             Branches  
      Jun-18          Jun-17          Chg.              Jun-18      Jun-17      Chg.  

Continental Europe

     67,000        68,337        (1,337)                 6,133        6,394        (261)  

o/w: Spain

     32,398        33,534        (1,136)                 4,469        4,511        (42)  

Santander Consumer Finance

     15,083        14,948        135                 442        557        (115)  

Poland

     11,494        11,770        (276)                 540        598        (58)  

Portugal

     6,940        7,060        (120)                 672        718        (46)  

United Kingdom

     25,909        25,740        169                 780        829        (49)  

Latin America

     89,076        87,797        1,279                 5,899        5,839        60  

o/w: Brazil

     46,672        46,208        464                 3,490        3,425        65  

Mexico

     19,079        17,886        1,193                 1,402        1,400        2  

Chile

     12,023        11,694        329                 420        407        13  

Argentina

     9,222        9,630        (408)                 482        481        1  

USA

     17,191        18,008        (817)                 670        763        (93)  

Operating areas

     199,176        199,882        (706)                 13,482        13,825        (343)  

Corporate Centre

     1,785        1,714        71                                      

Total Group

     200,961        201,596        (635)                 13,482        13,825        (343)  

 

NET LOAN-LOSS PROVISIONS. CONSOLIDATED

                 

    EUR million

                                                     
      Q2’18          Q1’18          Chg. %          H1’18          H1’17          Chg. %  

Non-performing loans

     2,496        2,617        (4.6)        5,112        5,685        (10.1)  

Country-risk

     (2)        11               9        4        137.3  

Recovery of written-off assets

     (478)        (345)        38.4        (823)        (1,009)        (18.4)  

Net loan-loss provisions

     2,015        2,282        (11.7)        4,297        4,680        (8.2)  

 

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Appendix

 

LOANS AND ADVANCES TO CUSTOMERS. CONSOLIDATED

              

    EUR million

                                            
      Jun-18      Jun-17      Absolute
change
     %      Dec-17  

Commercial bills

     30,301        27,130        3,171        11.7        29,287  

Secured loans

     475,428        478,695        (3,267)        (0.7)        473,935  

Other term loans

     261,538        257,255        4,283        1.7        257,441  

Finance leases

     29,804        28,038        1,766        6.3        28,511  

Receivable on demand

     9,936        9,386        550        5.9        6,721  

Credit cards receivable

     20,728        21,133        (405)        (1.9)        21,809  

Impaired assets

     35,150        49,361        (14,211)        (28.8)        36,280  

Gross loans and advances to customers (excl. reverse repos)

         862,885            870,998            (8,113)            (0.9)            853,985  

Reverse repos

     23,523        23,912        (389)        (1.6)        18,864  

Gross loans and advances to customers

     886,408        894,910        (8,502)        (1.0)        872,848  

Loan-loss allowances

     24,316        33,689        (9,373)        (27.8)        23,934  

Loans and advances to customers

     862,092        861,221        871        0.1        848,914  

CUSTOMER FUNDS. CONSOLIDATED

              

    EUR million

                                            
      Jun-18      Jun-17      Absolute
change
     %      Dec-17  

Demand deposits

     535,084        513,401        21,683        4.2        525,072  

Time deposits

     196,154        200,383        (4,229)        (2.1)        199,650  

Mutual funds

     163,790        161,528        2,262        1.4        165,413  

Customer deposits excl. repos + Mutual funds

     895,028        875,312        19,716        2.3        890,135  

Pension funds

     15,900        16,065        (165)        (1.0)        16,166  

Managed portfolios

     27,248        27,849        (601)        (2.2)        26,393  

Subtotal

     938,176        919,226        18,950        2.1        932,694  

Repos

     43,187        50,552        (7,365)        (14.6)        53,009  

Group customer funds

     981,363        969,778        11,585        1.2        985,703  

ELIGIBLE CAPITAL (FULLY LOADED) *

              

    EUR million

                                            
      Jun-18      Jun-17      Absolute
change
     %      Dec-17  

Capital stock and reserves

     116,371        104,855        11,516        11.0        111,362  

Attributable profit

     3,752        3,616        136        3.8        6,619  

Dividends

     (1,635)        (1,377)        (258)        18.7        (2,998)  

Other retained earnings

     (25,341)        (19,919)        (5,422)        27.2        (23,108)  

Minority interests

     6,567        7,190        (623)        (8.7)        7,228  

Goodwill and intangible assets

     (28,726)        (28,741)        15        (0.1)        (28,537)  

Other deductions

     (6,741)        (5,312)        (1,429)        26.9        (5,004)  

Core CET1

     64,248        60,312        3,937        6.5        65,563  

Preferred shares and other eligible T1

     8,824        7,064        1,760        24.9        7,730  

Tier 1

     73,072        67,376        5,696        8.5        73,293  

Generic funds and eligible T2 instruments

     11,646        14,686        (3,040)        (20.7)        14,295  

Eligible capital

     84,718        82,062        2,657        3.2        87,588  

Risk-weighted assets

     594,754        629,411        (34,657)        (5.5)        605,064  
                                              

CET1 capital ratio

     10.80        9.58        1.22                 10.84  

T1 capital ratio

     12.29        10.70        1.59                 12.11  

Total capital ratio

     14.24        13.04        1.20                 14.48  

(*) Including the capital increase in July 2017, CET1 capital ratio: 10.72%, Tier1: 11.84% and total ratio: 14.17%

 

42     LOGO     Financial Report 2018


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JANUARY - JUNE

Appendix

 

 

CONTINENTAL EUROPE

                    

    (EUR million)

                                                              
                   QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     2,479                 (0.0)        0.2        4,959        17.2        17.6  

Net fee income

     1,118                 (1.1)        (1.0)        2,249        15.9        16.1  

Gains (losses) on financial transactions

     96                 (63.7)        (63.8)        361        23.5        24.9  

Other operating income

     115                 (14.1)        (14.7)        249        13.3        13.7  

Gross income

     3,809                 (5.0)        (4.9)        7,818        17.0        17.3  

Operating expenses

     (2,093)                 (0.0)        0.1        (4,187)        21.0        21.3  

General administrative expenses

     (1,944)                 1.7        1.8        (3,855)        19.7        20.1  

Personnel

     (1,037)                 0.2        0.3        (2,071)        23.8        24.3  

Other general administrative expenses

     (907)                 3.4        3.5        (1,784)        15.3        15.6  

Depreciation and amortisation

     (150)                 (17.8)        (17.7)        (332)        37.6        38.0  

Net operating income

     1,715                 (10.4)        (10.3)        3,631        12.7        13.0  

Net loan-loss provisions

     (366)                 (6.3)        (6.2)        (756)        45.4        45.3  

Other income

     (147)                 10.7        10.9        (280)        (33.4)        (33.4)  

Underlying profit before tax

     1,203                 (13.6)        (13.5)        2,595        13.8        14.3  

Tax on profit

     (321)                 (12.9)        (12.7)        (689)        13.2        13.5  

Underlying profit from continuing operations

     882                 (13.9)        (13.8)        1,906        14.0        14.5  

Net profit from discontinued operations

                                                  

Underlying consolidated profit

     882                 (13.9)        (13.8)        1,906        14.0        14.5  

Minority interests

     106                 14.6        15.4        199        10.1        9.6  

Underlying attributable profit to the Group

     776                 (16.7)        (16.6)        1,707        14.5        15.1  

Net capital gains and provisions*

     (260)                         (260)                

Attributable profit to the Group

     516                 (44.6)        (44.6)        1,447        (3.0)        (2.4)  

 

(*) In Q2’18, charges related to integrations (mainly restructuring costs) net of tax impacts in Spain (EUR -280 million) and Portugal (EUR 20 million)

 

 

Balance sheet                                                        

Loans and advances to customers

     380,700                 0.3        0.4        380,700        (0.9)        (0.7)  

Cash, central banks and credit institutions

     128,865                 6.8        6.7        128,865        24.7        24.8  

Debt securities

     90,406                 (5.3)        (5.0)        90,406        (12.2)        (12.0)  

o/w: designated at fair value through other comprehensive income

     61,898                 (5.4)        (5.2)        61,898        (18.9)        (18.7)  

Other financial assets

     37,650                 1.3        1.3        37,650        (2.4)        (2.3)  

Other assets

     36,011                 (1.2)        (1.3)        36,011        (9.0)        (8.9)  

Total assets

     673,632                 0.7        0.8        673,632        0.7        0.9  

Customer deposits

     358,757                 2.2        2.4        358,757        4.0        4.3  

Central banks and credit institutions

     158,965                 (2.2)        (2.4)        158,965        (3.3)        (3.2)  

Debt securities issued

     56,996                 (2.0)        (2.0)        56,996        (7.1)        (7.0)  

Other financial liabilities

     43,828                 1.3        1.3        43,828        (4.0)        (3.9)  

Other liabilities

     16,393                 0.6        0.7        16,393        (5.6)        (5.5)  

Total liabilities

     634,939                 0.6        0.6        634,939        0.2        0.4  

Total equity

     38,694                 2.6        2.9        38,694        10.3        10.9  

Other managed and marketed customer funds

     103,341                 0.4        0.5        103,341        8.3        8.5  

Mutual funds

     74,934                 0.1        0.3        74,934        8.3        8.5  

Pension funds

     15,900                 (0.9)        (0.9)        15,900        (1.0)        (1.0)  

Managed portfolios

     12,506                 3.6        3.2        12,506        23.3        23.6  

Pro memoria:

                    

Gross loans and advances to customers excl. reverse repos

     386,720                 1.0        1.1        386,720        (2.3)        (2.1)  

Funds (customer deposits excl. repos + mutual funds)

     432,133                 1.8        2.0        432,133        6.0        6.3  
Ratios (%) and operating means                                                        

Underlying RoTE

     9.26                 (1.64)                 10.07        (0.01)           

Efficiency ratio (with amortisations)

     55.0                 2.7                 53.6        1.8           

NPL ratio

     5.68                 (0.13)                 5.68        (3.02)           

NPL coverage

     55.2                 (1.6)                 55.2        (4.5)           

Number of employees

     67,000                 (0.2)                 67,000        (2.0)           

Number of branches

     6,133                 (1.7)                 6,133        (4.1)           

 

Financial Report 2018     LOGO     43


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JANUARY - JUNE

Appendix

 

SPAIN

           

    (EUR million)

                                   
Income statement    Q2’18          % QoQ          H1’18          % s/YoY  

Net interest income

     1,058        2.1        2,095        31.7  

Net fee income

     671        (0.3)        1,344        31.1  

Gains (losses) on financial transactions

     31        (84.9)        237        25.9  

Other operating income

     77        (47.9)        224        6.5  

Gross income

     1,837        (11.0)        3,900        29.4  

Operating expenses

     (1,123)        (1.9)        (2,268)        34.1  

General administrative expenses

     (1,059)        1.6        (2,102)        31.8  

Personnel

     (582)        (0.9)        (1,169)        39.3  

Other general administrative expenses

     (477)        4.9        (932)        23.5  

Depreciation and amortisation

     (63)        (38.4)        (166)        71.8  

Net operating income

     714        (22.2)        1,633        23.4  

Net loan-loss provisions

     (196)        (5.4)        (402)        30.8  

Other income

     (86)        (16.7)        (190)        48.1  

Underlying profit before tax

     432        (28.9)        1,040        17.2  

Tax on profit

     (107)        (30.4)        (260)        2.7  

Underlying profit from continuing operations

     326        (28.4)        780        23.0  

Net profit from discontinued operations

                           

Underlying consolidated profit

     326        (28.4)        780        23.0  

Minority interests

     0        546.9        0        (96.0)  

Underlying attributable profit to the Group

     325        (28.5)        780        24.9  

Net capital gains and provisions*

     (280)               (280)         

Attributable profit to the Group

     45        (90.0)        500        (19.9)  

(*)  In Q2’18, restructuring costs (EUR -280 million)

                                   
Balance sheet                                

Loans and advances to customers

     217,754        (0.7)        217,754        (5.7)  

Cash, central banks and credit institutions

     104,762        4.9        104,762        35.1  

Debt securities

     65,645        (7.5)        65,645        (17.6)  

o/w: designated at fair value through other comprehensive income

     46,618        (8.1)        46,618        (23.8)  

Other financial assets

     34,316        1.5        34,316        (3.0)  

Other assets

     20,209        (4.1)        20,209        (12.5)  

Total assets

     442,686        (0.5)        442,686        (0.9)  

Customer deposits

     253,650        1.9        253,650        3.7  

Central banks and credit institutions

     97,122        (6.3)        97,122        (9.8)  

Debt securities issued

     24,196        (3.2)        24,196        (13.3)  

Other financial liabilities

     41,520        1.7        41,520        (4.6)  

Other liabilities

     10,004        (2.0)        10,004        (8.1)  

Total liabilities

     426,491        (0.5)        426,491        (1.9)  

Total equity

     16,195        (0.8)        16,195        35.7  

Other managed and marketed customer funds

     91,289        0.8        91,289        6.7  

Mutual funds

     65,574        0.8        65,574        6.2  

Pension funds

     14,745        (0.9)        14,745        (1.3)  

Managed portfolios

     10,970        3.7        10,970        24.6  

Pro memoria:

           

Gross loans and advances to customers excl. reverse repos

     218,191        0.6        218,191        (7.5)  

Funds (customer deposits excl. repos + mutual funds)

     318,387        1.6        318,387        5.4  
Ratios (%) and operating means                                

Underlying RoTE

     8.15        (2.97)        9.65        (1.26)  

Efficiency ratio (with amortisations)

     61.1        5.6        58.1        2.0  

NPL ratio

     6.24        (0.03)        6.24        (4.28)  

NPL coverage

     49.0        (2.1)        49.0        (7.6)  

Number of employees

     32,398        (0.7)        32,398        (3.4)  

Number of branches

     4,469        (0.3)        4,469        (0.9)  

 

44     LOGO     Financial Report 2018


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JANUARY - JUNE

Appendix

 

SANTANDER CONSUMER FINANCE

                    

    (EUR million)

                                                              
                   QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     928                 1.4        1.4        1,843        4.3        5.1  

Net fee income

     188                 (12.2)        (12.1)        403        (10.7)        (10.5)  

Gains (losses) on financial transactions

     16                 275.1        273.8        20                

Other operating income

     (5)                               1                

Gross income

     1,126                 (1.2)        (1.2)        2,266        2.2        2.9  

Operating expenses

     (507)                 (0.3)        (0.3)        (1,016)        2.9        3.6  

General administrative expenses

     (462)                 (1.4)        (1.4)        (930)        3.5        4.1  

Personnel

     (219)                 (0.6)        (0.6)        (440)        4.1        4.8  

Other general administrative expenses

     (242)                 (2.0)        (2.0)        (490)        2.9        3.5  

Depreciation and amortisation

     (46)                 11.7        11.8        (86)        (2.6)        (1.9)  

Net operating income

     619                 (1.9)        (1.8)        1,250        1.7        2.4  

Net loan-loss provisions

     (69)                 (42.6)        (42.7)        (189)        60.6        61.1  

Other income

     13                 (47.5)        (47.8)        36                

Underlying profit before tax

     563                 5.2        5.3        1,098        5.5        6.3  

Tax on profit

     (151)                 3.2        3.3        (298)        3.1        3.8  

Underlying profit from continuing operations

     412                 6.0        6.1        800        6.4        7.3  

Net profit from discontinued operations

                                                  

Underlying consolidated profit

     412                 6.0        6.1        800        6.4        7.3  

Minority interests

     66                 0.1        0.3        131        11.1        11.0  

Underlying attributable profit to the Group

     346                 7.2        7.2        669        5.5        6.6  

Net capital gains and provisions

                                            

Attributable profit to the Group

     346                 7.2        7.2        669        5.5        6.6  
Balance sheet                                                        

Loans and advances to customers

     91,861                 2.4        2.3        91,861        6.3        6.3  

Cash, central banks and credit institutions

     5,197                 (12.9)        (13.3)        5,197        13.1        12.9  

Debt securities

     3,222                 (2.4)        (2.0)        3,222        (9.0)        (8.6)  

o/w: designated at fair value through other comprehensive income

     1,940                 5.2        6.5        1,940        (44.5)        (44.2)  

Other financial assets

     21                 12.9        12.9        21        (30.6)        (30.7)  

Other assets

     3,578                 (0.8)        (0.8)        3,578        2.1        2.2  

Total assets

     103,879                 1.2        1.1        103,879        5.9        5.9  

Customer deposits

     36,774                 (0.3)        (0.4)        36,774        3.5        3.6  

Central banks and credit institutions

     25,189                 8.0        7.9        25,189        24.4        24.5  

Debt securities issued

     27,336                 (2.8)        (3.0)        27,336        (4.9)        (4.9)  

Other financial liabilities

     995                 (1.8)        (1.6)        995        0.8        0.9  

Other liabilities

     3,687                 (3.1)        (3.1)        3,687        6.2        6.3  

Total liabilities

     93,980                 0.9        0.8        93,980        5.6        5.7  

Total equity

     9,899                 4.7        4.6        9,899        8.3        8.4  

Other managed and marketed customer funds

     8                 1.2        1.2        8        5.0        5.0  

Mutual funds

     1                 (1.6)        (1.6)        1        (4.2)        (4.2)  

Pension funds

     6                 1.9        1.9        6        7.3        7.3  

Managed portfolios

                                                  

Pro memoria:

                    

Gross loans and advances to customers excl. reverse repos

     94,299                 2.3        2.3        94,299        6.1        6.1  

Funds (customer deposits excl. repos + mutual funds)

     36,728                 (0.3)        (0.4)        36,728        3.5        3.6  
Ratios (%) and operating means                                                        

Underlying RoTE

     17.45                 0.81                 17.03        (0.05)           

Efficiency ratio (with amortisations)

     45.0                 0.4                 44.8        0.3           

NPL ratio

     2.44                 (0.04)                 2.44        (0.17)           

NPL coverage

     107.7                 0.5                 107.7        1.2           

Number of employees

     15,083                 0.7                 15,083        0.9           

Number of branches

     442                 (13.2)                 442        (20.6)           

 

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Appendix

 

POLAND

                    

    (EUR million)

                                                              
                   QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     240                 (2.5)        (0.6)        487        8.5        7.3  

Net fee income

     114                 1.9        3.8        227        6.7        5.5  

Gains (losses) on financial transactions

     16                 316.4        321.4        19        (23.7)        (24.6)  

Other operating income

     28                               (2)        (35.5)        (36.2)  

Gross income

     398                 19.8        21.9        731        6.9        5.7  

Operating expenses

     (162)                 5.4        7.4        (316)        6.6        5.4  

General administrative expenses

     (148)                 6.4        8.4        (286)        6.8        5.6  

Personnel

     (83)                 1.1        3.1        (165)        4.9        3.8  

Other general administrative expenses

     (65)                 14.1        16.2        (121)        9.4        8.1  

Depreciation and amortisation

     (14)                 (3.8)        (1.9)        (30)        4.5        3.3  

Net operating income

     236                 32.1        34.4        415        7.2        6.0  

Net loan-loss provisions

     (41)                 (10.5)        (8.6)        (87)        43.5        41.9  

Other income

     (34)                 162.6        166.1        (48)        (4.5)        (5.6)  

Underlying profit before tax

     161                 34.1        36.3        281        1.4        0.3  

Tax on profit

     (29)                 (4.9)        (3.0)        (60)        (15.9)        (16.8)  

Underlying profit from continuing operations

     132                 47.5        49.9        221        7.4        6.2  

Net profit from discontinued operations

                                                  

Underlying consolidated profit

     132                 47.5        49.9        221        7.4        6.2  

Minority interests

     39                 49.5        51.9        65        3.1        1.9  

Underlying attributable profit to the Group

     93                 46.7        49.1        156        9.4        8.1  

Net capital gains and provisions

                                            

Attributable profit to the Group

     93                 46.7        49.1        156        9.4        8.1  
Balance sheet                                                        

Loans and advances to customers

     22,583                 1.1        5.0        22,583        5.4        9.1  

Cash, central banks and credit institutions

     1,617                 (10.1)        (6.7)        1,617        1.4        4.9  

Debt securities

     8,404                 12.8        17.1        8,404        26.7        31.1  

o/w: designated at fair value through other comprehensive income

     7,115                 17.0        21.5        7,115        30.8        35.4  

Other financial assets

     560                 11.6        15.9        560        (1.8)        1.6  

Other assets

     1,023                 (1.7)        2.1        1,023        10.6        14.5  

Total assets

     34,188                 3.2        7.2        34,188        9.7        13.6  

Customer deposits

     25,668                 2.7        6.7        25,668        7.9        11.7  

Central banks and credit institutions

     1,708                 6.1        10.2        1,708        120.9        128.6  

Debt securities issued

     1,010                 58.1        64.2        1,010        35.7        40.4  

Other financial liabilities

     428                 32.1        37.2        428        (10.6)        (7.5)  

Other liabilities

     767                 8.7        12.9        767        2.2        5.8  

Total liabilities

     29,581                 4.7        8.7        29,581        11.5        15.4  

Total equity

     4,607                 (5.1)        (1.5)        4,607        (0.2)        3.2  

Other managed and marketed customer funds

     3,868                 (4.6)        (0.9)        3,868        5.0        8.6  

Mutual funds

     3,757                 (4.7)        (0.9)        3,757        4.4        8.6  

Pension funds

                            (1.0)                      8.1  

Managed portfolios

     110                 (1.5)        (1.0)        110        28.4        8.1  

Pro memoria:

                    

Gross loans and advances to customers excl. reverse repos

     23,388                 1.0        4.9        23,388        5.6        9.2  

Funds (customer deposits excl. repos + mutual funds)

     28,751                 2.3        6.2        28,751        7.6        11.3  
Ratios (%) and operating means                                                        

Underlying RoTE

     13.01                 4.09                 11.00        (0.33)           

Efficiency ratio (with amortisations)

     40.7                 (5.5)                 43.2        (0.2)           

NPL ratio

     4.58                 (0.19)                 4.58        (0.08)           

NPL coverage

     72.1                 0.1                 72.1        4.6           

Number of employees

     11,494                 (0.2)                 11,494        (2.3)           

Number of branches

     540                 (4.4)                 540        (9.7)           

 

46     LOGO     Financial Report 2018


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Appendix

 

PORTUGAL

           

    (EUR million)

                                   
Income statement    Q2’18              % QoQ              H1’18              % YoY  

Net interest income

     213        (3.8)        435        25.0  

Net fee income

     91        (6.5)        189        8.4  

Gains (losses) on financial transactions

     36        61.0        58        33.1  

Other operating income

     6        —          6        104.4  

Gross income

     346        1.5        688        20.9  

Operating expenses

     (165)        4.0        (323)        15.0  

General administrative expenses

     (154)        4.4        (302)        15.5  

Personnel

     (95)        4.4        (187)        11.6  

Other general administrative expenses

     (59)        4.4        (116)        22.3  

Depreciation and amortisation

     (10)        (2.4)        (21)        9.1  

Net operating income

     182        (0.6)        364        26.6  

Net loan-loss provisions

     (0)        (95.5)        (8)        —    

Other income

     (22)        157.6        (31)        33.7  

Underlying profit before tax

     159        (4.2)        325        16.1  

Tax on profit

     (56)        43.5        (94)        116.6  

Underlying profit from continuing operations

     104        (18.7)        231        (2.4)  

Net profit from discontinued operations

     —          —          —          —    

Underlying consolidated profit

     104        (18.7)        231        (2.4)  

Minority interests

     1        0.3        1        25.0  

Underlying attributable profit to the Group

     103        (18.8)        230        (2.5)  

Net capital gains and provisions*

     20        —          20        —    

Attributable profit to the Group

     123        (3.0)        250        6.0  

 

(*) In Q2’18, provisions and restructuring costs associated with inorganic operations, net of tax impacts (EUR 20 million)

 

 

Balance sheet                                

Loans and advances to customers

     35,567        (0.4)        35,567        6.1  

Cash, central banks and credit institutions

     4,362        81.0        4,362        (12.1)  

Debt securities

     11,794        (2.2)        11,794        (6.1)  

o/w: designated at fair value through other comprehensive income

     5,202        (5.4)        5,202        (12.6)  

Other financial assets

     1,936        (2.8)        1,936        6.9  

Other assets

     2,454        8.7        2,454        (15.4)  

Total assets

     56,112        3.1        56,112        0.6  

Customer deposits

     37,066        5.6        37,066        4.3  

Central banks and credit institutions

     9,040        (3.5)        9,040        (11.9)  

Debt securities issued

     4,329        (1.1)        4,329        11.0  

Other financial liabilities

     262        11.5        262        (20.6)  

Other liabilities

     1,489        20.2        1,489        (14.3)  

Total liabilities

     52,186        3.7        52,186        0.8  

Total equity

     3,927        (4.4)        3,927        (1.4)  

Other managed and marketed customer funds

     3,900        (0.1)        3,900        14.2  

Mutual funds

     2,128        0.1        2,128        15.1  

Pension funds

     1,149        (0.9)        1,149        3.3  

Managed portfolios

     623        0.8        623        37.2  

Pro memoria:

           

Gross loans and advances to customers excl. reverse repos

     37,057        (1.0)        37,057        4.7  

Funds (customer deposits excl. repos + mutual funds)

     39,195        5.2        39,195        8.9  
Ratios (%) and operating means                                

Underlying RoTE

     10.40        (2.31)        11.59        (2.20)  

Efficiency ratio (with amortisations)

     47.6        1.1        47.0        (2.4)  

NPL ratio

     7.55        (0.74)        7.55        (1.55)  

NPL coverage

     52.7        (1.2)        52.7        (2.9)  

Number of employees

     6,940        (1.1)        6,940        (1.7)  

Number of branches

     672        (0.6)        672        (6.4)  

 

Financial Report 2018     LOGO     47


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Appendix

 

 

UNITED KINGDOM

                    

    (EUR million)

                                                              
                   QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     1,039                 0.7        (0.1)        2,070        (7.8)        (5.7)  

Net fee income

     265                 9.3        8.4        507        (1.2)        1.0  

Gains (losses) on financial transactions

     64                 10.9        10.0        121        (36.2)        (34.8)  

Other operating income

     5                 (69.9)        (70.4)        24        (15.7)        (13.8)  

Gross income

     1,373                 1.7        0.9        2,722        (8.5)        (6.5)  

Operating expenses

     (763)                 (0.1)        (0.9)        (1,527)        5.6        7.9  

General administrative expenses

     (645)                 (4.0)        (4.8)        (1,316)        2.9        5.2  

Personnel

     (419)                 5.2        4.4        (818)        18.9        21.6  

Other general administrative expenses

     (225)                 (17.5)        (18.2)        (498)        (15.8)        (13.9)  

Depreciation and amortisation

     (119)                 28.7        27.7        (211)        26.2        29.0  

Net operating income

     610                 4.1        3.3        1,195        (21.8)        (20.1)  

Net loan-loss provisions

     (37)                 (43.9)        (44.5)        (103)        81.8        85.9  

Other income

     (47)                 (25.0)        (25.7)        (109)        (60.4)        (59.5)  

Underlying profit before tax

     526                 15.0        14.1        983        (17.9)        (16.0)  

Tax on profit

     (146)                 11.5        10.6        (277)        (23.0)        (21.2)  

Underlying profit from continuing operations

     380                 16.4        15.5        705        (15.7)        (13.8)  

Net profit from discontinued operations

                                                  

Underlying consolidated profit

     380                 16.4        15.5        705        (15.7)        (13.8)  

Minority interests

     7                 17.4        16.5        13        6.9        9.3  

Underlying attributable profit to the Group

     372                 16.4        15.5        692        (16.0)        (14.1)  

Net capital gains and provisions

                                            

Attributable profit to the Group

     372                 16.4        15.5        692        (16.0)        (14.1)  
Balance sheet                                                        

Loans and advances to customers

     254,386                 0.8        2.1        254,386        3.1        3.9  

Cash, central banks and credit institutions

     54,218                 13.7        15.2        54,218        37.0        38.1  

Debt securities

     26,551                 4.2        5.5        26,551        3.1        3.9  

o/w: designated at fair value through other comprehensive income

     15,243                 31.8        33.5        15,243        41.0        42.1  

Other financial assets

     20,559                 (6.0)        (4.8)        20,559        (19.3)        (18.7)  

Other assets

     10,361                 (4.4)        (3.2)        10,361        (4.7)        (4.0)  

Total assets

     366,076                 2.2        3.5        366,076        5.1        5.9  

Customer deposits

     219,601                 (0.8)        0.5        219,601        1.4        2.2  

Central banks and credit institutions

     41,026                 39.9        41.7        41,026        70.6        71.9  

Debt securities issued

     66,575                 3.0        4.3        66,575        5.0        5.8  

Other financial liabilities

     17,280                 (19.0)        (18.0)        17,280        (26.7)        (26.1)  

Other liabilities

     4,317                 (15.9)        (14.8)        4,317        (1.3)        (0.5)  

Total liabilities

     348,799                 2.1        3.4        348,799        5.1        5.9  

Total equity

     17,276                 4.2        5.5        17,276        5.1        5.9  

Other managed and marketed customer funds

     8,508                 (1.0)        0.3        8,508        0.3        1.1  

Mutual funds

     8,395                 (1.0)        0.2        8,395        0.3        1.1  

Pension funds

                                                  

Managed portfolios

     113                 5.4        6.8        113        (0.2)        0.5  

Pro memoria:

                    

Gross loans and advances to customers excl. reverse repos

     239,501                 0.2        1.5        239,501        1.7        2.5  

Funds (customer deposits excl. repos + mutual funds)

     204,659                 (1.3)        (0.0)        204,659        (1.9)        (1.1)  
Ratios (%) and operating means                                                        

Underlying RoTE

     10.04                 0.96                 9.55        (1.57)           

Efficiency ratio (with amortisations)

     55.6                 (1.0)                 56.1        7.5           

NPL ratio

     1.12                 (0.05)                 1.12        (0.11)           

NPL coverage

     34.0                 (0.6)                 34.0        1.4           

Number of employees

     25,909                 (1.2)                 25,909        0.7           

Number of branches

     780                 (2.5)                 780        (5.9)           

 

48     LOGO     Financial Report 2018


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LATIN AMERICA

                    

    (EUR million)

                                                              
                   QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     3,911                 (0.9)        4.4        7,858        (1.3)        16.0  

Net fee income

     1,340                 (2.6)        3.5        2,716        (2.9)        16.6  

Gains (losses) on financial transactions

     186                 30.7        37.5        328        (41.2)        (29.6)  

Other operating income

     (27)                 13.8        17.8        (52)        —          —    

Gross income

     5,409                 (0.6)        5.0        10,850        (4.3)        13.2  

Operating expenses

     (2,002)                 (2.4)        3.2        (4,052)        (7.1)        10.4  

General administrative expenses

     (1,819)                 (1.9)        3.6        (3,674)        (7.0)        10.6  

Personnel

     (1,001)                 (3.4)        2.1        (2,038)        (6.8)        10.5  

Other general administrative expenses

     (818)                 (0.1)        5.5        (1,636)        (7.3)        10.8  

Depreciation and amortisation

     (183)                 (6.5)        (1.0)        (378)        (8.4)        8.4  

Net operating income

     3,408                 0.5        6.1        6,798        (2.6)        14.9  

Net loan-loss provisions

     (1,137)                 (6.1)        (0.7)        (2,347)        (9.0)        6.5  

Other income

     (193)                 24.1        34.0        (348)        (55.7)        (46.7)  

Underlying profit before tax

     2,078                 2.6        8.0        4,104        13.6        34.0  

Tax on profit

     (752)                 4.5        10.7        (1,471)        30.0        55.1  

Underlying profit from continuing operations

     1,327                 1.6        6.6        2,633        6.1        24.6  

Net profit from discontinued operations

                                                  

Underlying consolidated profit

     1,327                 1.6        6.6        2,633        6.1        24.6  

Minority interests

     212                 2.3        5.4        419        6.4        18.8  

Underlying attributable profit to the Group

     1,115                 1.4        6.8        2,214        6.0        25.7  

Net capital gains and provisions

                                            

Attributable profit to the Group

     1,115                 1.4        6.8        2,214        6.0        25.7  
Balance sheet                                                        

Loans and advances to customers

     143,805                 (3.8)        2.7        143,805        (3.1)        10.4  

Cash, central banks and credit institutions

     57,798                 4.3        13.2        57,798        (3.6)        13.7  

Debt securities

     56,322                 (8.1)        (1.2)        56,322        (6.2)        9.0  

o/w: designated at fair value through other comprehensive income

     28,392                 (6.8)        0.4        28,392        (17.1)        (4.0)  

Other financial assets

     14,624                 0.3        5.4        14,624        3.9        16.8  

Other assets

     16,839                 (3.3)        4.4        16,839        (8.5)        7.2  

Total assets

     289,389                 (2.9)        4.1        289,389        (3.8)        10.9  

Customer deposits

     141,830                 (1.4)        5.8        141,830        (3.7)        11.5  

Central banks and credit institutions

     46,559                 7.7        15.4        46,559        7.0        22.0  

Debt securities issued

     34,267                 (6.0)        0.0        34,267        (8.7)        3.6  

Other financial liabilities

     31,277                 (12.6)        (5.9)        31,277        (4.6)        11.1  

Other liabilities

     9,867                 (10.6)        (3.9)        9,867        (9.0)        6.2  

Total liabilities

     263,800                 (2.4)        4.6        263,800        (3.0)        11.8  

Total equity

     25,589                 (7.8)        (1.5)        25,589        (11.7)        1.9  

Other managed and marketed customer funds

     78,380                 (5.3)        2.5        78,380        (4.3)        11.7  

Mutual funds

     72,018                 (5.9)        2.1        72,018        (4.6)        11.8  

Pension funds

                                                  

Managed portfolios

     6,361                 1.3        7.8        6,361        (0.7)        10.1  

Pro memoria:

                    

Gross loans and advances to customers excl. reverse repos

     149,967                 (3.6)        2.9        149,967        (2.7)        10.8  

Funds (customer deposits excl. repos + mutual funds)

     195,788                 (3.0)        4.5        195,788        0.3        16.3  
Ratios (%) and operating means                                                        

Underlying RoTE

     20.44                 1.18                 19.89        2.37           

Efficiency ratio (with amortisations)

     37.0                 (0.7)                 37.3        (1.1)           

NPL ratio

     4.40                 (0.03)                 4.40                  

NPL coverage

     96.8                 (1.6)                 96.8        7.6           

Number of employees

     89,076                 (0.5)                 89,076        1.5           

Number of branches

     5,899                 (0.3)                 5,899        1.0           

 

Financial Report 2018     LOGO     49


Table of Contents

JANUARY - JUNE

Appendix

 

BRAZIL

                    

    (EUR million)

                                                              
                   QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     2,424                 (2.3)        4.9        4,906        (2.4)        17.5  

Net fee income

     872                 (5.3)        1.8        1,792        (2.8)        17.0  

Gains (losses) on financial transactions

     33                 (35.1)        (29.1)        83        (74.5)        (69.3)  

Other operating income

     (5)                 (33.5)        (27.4)        (13)                

Gross income

     3,323                 (3.5)        3.7        6,768        (6.2)        12.8  

Operating expenses

     (1,095)                 (6.0)        1.1        (2,260)        (11.3)        6.7  

General administrative expenses

     (990)                 (5.6)        1.5        (2,039)        (10.8)        7.3  

Personnel

     (558)                 (7.5)        (0.4)        (1,160)        (10.6)        7.6  

Other general administrative expenses

     (433)                 (3.2)        4.0        (879)        (11.1)        7.0  

Depreciation and amortisation

     (105)                 (9.2)        (2.2)        (220)        (15.5)        1.6  

Net operating income

     2,228                 (2.3)        5.0        4,508        (3.5)        16.1  

Net loan-loss provisions

     (750)                 (8.7)        (1.7)        (1,571)        (10.8)        7.3  

Other income

     (170)                 10.6        18.3        (325)        (54.1)        (44.8)  

Underlying profit before tax

     1,308                 0.3        7.6        2,612        18.6        42.6  

Tax on profit

     (578)                 6.4        13.9        (1,122)        40.0        68.4  

Underlying profit from continuing operations

     730                 (4.1)        3.1        1,490        6.3        27.9  

Net profit from discontinued operations

                                                  

Underlying consolidated profit

     730                 (4.1)        3.1        1,490        6.3        27.9  

Minority interests

     83                 (1.0)        6.3        167        5.4        26.8  

Underlying attributable profit to the Group

     647                 (4.5)        2.7        1,324        6.4        28.0  

Net capital gains and provisions

                                            

Attributable profit to the Group

     647                 (4.5)        2.7        1,324        6.4        28.0  
Balance sheet                                                        

Loans and advances to customers

     65,258                 (6.3)        2.7        65,258        (5.8)        12.4  

Cash, central banks and credit institutions

     34,614                 3.6        13.6        34,614        (8.4)        9.3  

Debt securities

     38,191                 (10.8)        (2.2)        38,191        (4.7)        13.7  

o/w: designated at fair value through other comprehensive income

     19,200                 (8.1)        0.7        19,200        (13.0)        3.8  

Other financial assets

     5,481                 (14.0)        (5.7)        5,481        (4.7)        13.7  

Other assets

     11,436                 (2.8)        6.5        11,436        (8.9)        8.7  

Total assets

     154,981                 (5.5)        3.6        154,981        (6.4)        11.7  

Customer deposits

     67,504                 (1.7)        7.8        67,504        (5.8)        12.5  

Central banks and credit institutions

     30,637                 10.4        21.0        30,637        23.7        47.7  

Debt securities issued

     17,818                 (13.3)        (5.0)        17,818        (24.3)        (9.7)  

Other financial liabilities

     18,510                 (23.9)        (16.6)        18,510        (13.4)        3.4  

Other liabilities

     6,323                 (14.5)        (6.2)        6,323        (14.5)        2.1  

Total liabilities

     140,792                 (5.3)        3.8        140,792        (5.3)        13.0  

Total equity

     14,189                 (7.1)        1.8        14,189        (15.6)        0.7  

Other managed and marketed customer funds

     55,569                 (5.8)        3.2        55,569        (5.2)        13.2  

Mutual funds

     51,777                 (6.4)        2.7        51,777        (5.4)        12.9  

Pension funds

                                                  

Managed portfolios

     3,792                 2.2        12.0        3,792        (2.6)        16.2  

Pro memoria:

                    

Gross loans and advances to customers excl. reverse repos

     69,475                 (6.2)        2.8        69,475        (5.3)        13.0  

Funds (customer deposits excl. repos + mutual funds)

     106,121                 (3.7)        5.6        106,121        3.4        23.4  
Ratios (%) and operating means                                                        

Underlying RoTE

     20.10                 0.25                 19.98        3.59           

Efficiency ratio (with amortisations)

     32.9                 (0.9)                 33.4        (1.9)           

NPL ratio

     5.26                                 5.26        (0.10)           

NPL coverage

     108.7                 (1.7)                 108.7        13.2           

Number of employees

     46,672                 (1.5)                 46,672        1.0           

Number of branches

     3,490                 0.2                 3,490        1.9           

 

50     LOGO     Financial Report 2018


Table of Contents

JANUARY - JUNE

Appendix

 

MEXICO

                    

    (EUR million)

                                                              
                   QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     653                 0.6        0.9        1,301        1.1        11.1  

Net fee income

     188                 0.7        1.0        376        0.6        10.6  

Gains (losses) on financial transactions

     55                 208.6        209.3        72        (16.7)        (8.4)  

Other operating income

     (28)                 21.6        22.0        (50)        465.8        521.8  

Gross income

     868                 4.5        4.8        1,699        (2.2)        7.4  

Operating expenses

     (363)                 6.7        7.0        (703)        3.3        13.5  

General administrative expenses

     (330)                 7.2        7.6        (639)        3.3        13.5  

Personnel

     (167)                 6.5        6.9        (323)        3.4        13.6  

Other general administrative expenses

     (164)                 7.9        8.3        (316)        3.1        13.3  

Depreciation and amortisation

     (32)                 1.2        1.5        (64)        3.9        14.2  

Net operating income

     505                 2.9        3.2        996        (5.8)        3.5  

Net loan-loss provisions

     (189)                 (5.8)        (5.5)        (389)        (18.8)        (10.8)  

Other income

     (12)                 274.8        275.6        (15)        41.7        55.7  

Underlying profit before tax

     305                 6.0        6.3        593        4.3        14.6  

Tax on profit

     (67)                 5.9        6.3        (129)        7.7        18.4  

Underlying profit from continuing operations

     238                 6.0        6.4        463        3.4        13.6  

Net profit from discontinued operations

                                                  

Underlying consolidated profit

     238                 6.0        6.4        463        3.4        13.6  

Minority interests

     54                 7.6        7.9        104        6.5        17.0  

Underlying attributable profit to the Group

     184                 5.6        5.9        359        2.5        12.6  

Net capital gains and provisions

                                            

Attributable profit to the Group

     184                 5.6        5.9        359        2.5        12.6  
Balance sheet                                                        

Loans and advances to customers

     28,431                 0.7        2.3        28,431        (1.7)        9.3  

Cash, central banks and credit institutions

     13,315                 15.8        17.7        13,315        7.1        19.0  

Debt securities

     12,314                 0.7        2.3        12,314        (11.3)        (1.4)  

o/w: designated at fair value through other comprehensive income

     4,141                 6.8        8.5        4,141        (44.0)        (37.7)  

Other financial assets

     6,176                 18.6        20.5        6,176        1.3        12.6  

Other assets

     2,762                 5.8        7.5        2,762        (5.9)        4.6  

Total assets

     62,999                 5.4        7.1        62,999        (2.0)        9.0  

Customer deposits

     33,310                 3.3        5.0        33,310        2.0        13.4  

Central banks and credit institutions

     8,434                 3.4        5.0        8,434        (27.4)        (19.3)  

Debt securities issued

     5,931                 6.8        8.5        5,931        18.8        32.0  

Other financial liabilities

     8,016                 18.4        20.3        8,016        2.3        13.8  

Other liabilities

     2,167                 17.6        19.4        2,167        16.5        29.5  

Total liabilities

     57,857                 6.0        7.7        57,857        (1.9)        9.1  

Total equity

     5,142                 (1.4)        0.1        5,142        (3.4)        7.4  

Other managed and marketed customer funds

     10,588                 (0.1)        1.5        10,588        (0.2)        11.0  

Mutual funds

     10,588                 (0.1)        1.5        10,588        (0.2)        11.0  

Pension funds

                                                  

Managed portfolios

                                                  

Pro memoria:

                    

Gross loans and advances to customers excl. reverse repos

     29,212                 1.8        3.4        29,212        (1.2)        9.8  

Funds (customer deposits excl. repos + mutual funds)

     39,039                 2.5        4.1        39,039        (1.7)        9.2  
Ratios (%) and operating means                                                        

Underlying RoTE

     20.33                 0.75                 19.99        0.39           

Efficiency ratio (with amortisations)

     41.8                 0.9                 41.4        2.2           

NPL ratio

     2.58                 (0.10)                 2.58                  

NPL coverage

     116.1                 2.6                 116.1        2.3           

Number of employees

     19,079                 2.7                 19,079        6.7           

Number of branches

     1,402                 0.1                 1,402        0.1           

 

Financial Report 2018     LOGO     51


Table of Contents

JANUARY - JUNE

Appendix

 

 

CHILE                                                 

(EUR million)

                                                              
                   QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     495                 1.0        1.2        985        1.1        4.9  

Net fee income

     117                 5.7        5.9        227        10.0        14.1  

Gains (losses) on financial transactions

     28                 (7.7)        (7.6)        58        (43.7)        (41.6)  

Other operating income

     2                 (76.9)        (76.8)        12        142.3        151.3  

Gross income

     642                 0.3        0.4        1,282        (0.5)        3.2  

Operating expenses

     (272)                 5.4        5.6        (530)        1.2        4.9  

General administrative expenses

     (245)                 6.0        6.2        (477)        1.0        4.7  

Personnel

     (152)                 10.3        10.5        (290)        1.0        4.7  

Other general administrative expenses

     (93)                 (0.3)        (0.1)        (187)        1.1        4.8  

Depreciation and amortisation

     (27)                 0.2        0.4        (53)        2.6        6.4  

Net operating income

     370                 (3.2)        (3.0)        752        (1.6)        2.0  

Net loan-loss provisions

     (115)                 (5.6)        (5.5)        (236)        (3.4)        0.2  

Other income

     32                 48.2        48.4        54        520.6        543.6  

Underlying profit before tax

     287                 1.8        1.9        570        7.7        11.7  

Tax on profit

     (56)                 (6.2)        (6.1)        (115)        18.9        23.3  

Underlying profit from continuing operations

     232                 3.9        4.1        454        5.2        9.1  

Net profit from discontinued operations

                                                  

Underlying consolidated profit

     232                 3.9        4.1        454        5.2        9.1  

Minority interests

     74                 2.0        2.2        146        7.9        12.0  

Underlying attributable profit to the Group

     158                 4.8        5.0        308        4.0        7.9  

Net capital gains and provisions

                                            

Attributable profit to the Group

     158                 4.8        5.0        308        4.0        7.9  
Balance sheet                                                        

Loans and advances to customers

     38,239                 1.2        3.1        38,239        8.3        8.3  

Cash, central banks and credit institutions

     3,892                 (3.1)        (1.2)        3,892        (1.7)        (1.7)  

Debt securities

     4,191                 (1.5)        0.5        4,191        10.7        10.8  

o/w: designated at fair value through other comprehensive income

     3,834                 (4.7)        (2.8)        3,834        34.0        34.0  

Other financial assets

     2,933                 (0.8)        1.1        2,933        33.2        33.2  

Other assets

     1,830                 (13.7)        (12.0)        1,830        2.6        2.7  

Total assets

     51,084                 (0.1)        1.8        51,084        8.6        8.6  

Customer deposits

     26,533                 0.5        2.5        26,533        5.1        5.1  

Central banks and credit institutions

     5,241                 10.2        12.3        5,241        5.8        5.9  

Debt securities issued

     9,931                 1.2        3.1        9,931        14.3        14.4  

Other financial liabilities

     3,896                 4.0        6.0        3,896        46.5        46.5  

Other liabilities

     901                 (31.9)        (30.6)        901        (8.1)        (8.0)  

Total liabilities

     46,502                 1.0        3.0        46,502        9.3        9.4  

Total equity

     4,582                 (10.4)        (8.6)        4,582        1.6        1.6  

Other managed and marketed customer funds

     10,205                 0.9        2.9        10,205        0.9        1.0  

Mutual funds

     7,636                 1.2        3.1        7,636        0.5        0.6  

Pension funds

                                                  

Managed portfolios

     2,570                 0.2        2.1        2,570        2.2        2.2  

Pro memoria:

                    

Gross loans and advances to customers excl. reverse repos

     39,396                 1.0        3.0        39,396        8.4        8.4  

Funds (customer deposits excl. repos + mutual funds)

     34,126                 0.7        2.7        34,126        4.4        4.5  
Ratios (%) and operating means                                                        

Underlying RoTE

     19.10                 1.91                 18.25        0.30           

Efficiency ratio (with amortisations)

     42.4                 2.1                 41.3        0.7           

NPL ratio

     4.86                 (0.14)                 4.86        (0.14)           

NPL coverage

     60.0                 (1.0)                 60.0        1.8           

Number of employees

     12,023                 0.0                 12,023        2.8           

Number of branches

     420                 (2.1)                 420        3.2           

 

52     LOGO     Financial Report 2018


Table of Contents

JANUARY - JUNE  

Appendix  

 

 

ARGENTINA                                                 

(EUR million)

                                                              
                   QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     234                 9.2        23.5        447        (7.7)        40.4  

Net fee income

     133                 3.4        17.3        263        (17.2)        25.8  

Gains (losses) on financial transactions

     58                 61.0        78.8        94        36.9        108.2  

Other operating income

     5                               3        (34.3)        (0.2)  

Gross income

     430                 14.1        28.6        807        (7.8)        40.2  

Operating expenses

     (207)                 (5.1)        8.1        (425)        (13.3)        31.9  

General administrative expenses

     (189)                 (5.1)        8.2        (389)        (14.6)        29.9  

Personnel

     (91)                 (11.1)        1.8        (192)        (13.7)        31.2  

Other general administrative expenses

     (99)                 1.2        14.9        (196)        (15.4)        28.7  

Depreciation and amortisation

     (18)                 (5.9)        7.3        (37)        3.2        57.0  

Net operating income

     223                 40.4        56.8        382        (0.8)        50.8  

Net loan-loss provisions

     (75)                 51.8        68.9        (125)        74.0        164.7  

Other income

     (41)                 138.9        162.0        (58)        69.2        157.3  

Underlying profit before tax

     107                 16.2        31.0        200        (28.5)        8.7  

Tax on profit

     (36)                 38.5        54.7        (61)        (28.2)        9.2  

Underlying profit from continuing operations

     72                 7.7        21.8        138        (28.7)        8.4  

Net profit from discontinued operations

                                                  

Underlying consolidated profit

     72                 7.7        21.8        138        (28.7)        8.4  

Minority interests

     1                 22.9        38.1        1        (22.6)        17.8  

Underlying attributable profit to the Group

     71                 7.6        21.7        137        (28.7)        8.4  

Net capital gains and provisions

                                            

Attributable profit to the Group

     71                 7.6        21.7        137        (28.7)        8.4  
Balance sheet                                                        

Loans and advances to customers

     7,548                 (3.9)        29.8        7,548        (11.2)        57.1  

Cash, central banks and credit institutions

     3,647                 (13.8)        16.5        3,647        1.3        79.3  

Debt securities

     941                 11.2        50.3        941        11.3        97.0  

o/w: designated at fair value through other comprehensive income

     660                 (13.2)        17.2        660        9.2        93.3  

Other financial assets

     25                 96.2        165.1        25        68.0        197.4  

Other assets

     573                 (10.7)        20.6        573        (29.6)        24.7  

Total assets

     12,734                 (6.3)        26.6        12,734        (7.6)        63.6  

Customer deposits

     9,337                 (7.4)        25.2        9,337        (12.7)        54.6  

Central banks and credit institutions

     996                 10.3        49.1        996        223.9        473.2  

Debt securities issued

     536                 8.2        46.2        536        100.9        255.6  

Other financial liabilities

     818                 (5.7)        27.4        818        (8.9)        61.3  

Other liabilities

     238                 6.6        44.0        238        (31.3)        21.6  

Total liabilities

     11,925                 (5.1)        28.2        11,925        (4.7)        68.7  

Total equity

     809                 (20.4)        7.5        809        (36.2)        13.0  

Other managed and marketed customer funds

     1,989                 (35.0)        (12.1)        1,989        (22.1)        37.9  

Mutual funds

     1,989                 (35.0)        (12.1)        1,989        (22.1)        37.9  

Pension funds

                                                  

Managed portfolios

                                                  

Pro memoria:

                    

Gross loans and advances to customers excl. reverse repos

     7,417                 (4.2)        29.5        7,417        (10.1)        59.0  

Funds (customer deposits excl. repos + mutual funds)

     11,325                 (13.8)        16.5        11,325        (14.5)        51.3  
Ratios (%) and operating means                                                        

Underlying RoTE

     33.62                 5.25                 31.02        (1.44)           

Efficiency ratio (with amortisations)

     48.1                 (9.7)                 52.7        (3.3)           

NPL ratio

     2.40                 (0.14)                 2.40        0.19           

NPL coverage

     121.5                 0.2                 121.5        11.6           

Number of employees

     9,222                 0.5                 9,222        (4.2)           

Number of branches

     482                                 482        0.2           

 

Financial Report 2018     LOGO     53


Table of Contents

JANUARY - JUNE

Appendix

 

 UNITED STATES

                    

    (EUR million)

                                                              
                   QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     1,281                 4.9        1.7        2,501        (16.0)        (6.1)  

Net fee income

     219                 2.3        (0.8)        434        (17.1)        (7.3)  

Gains (losses) on financial transactions

     23                 43.1        39.2        39        94.9        117.9  

Other operating income

     147                 15.4        12.0        274        14.6        28.1  

Gross income

     1,670                 5.8        2.6        3,248        (13.6)        (3.4)  

Operating expenses

     (737)                 0.3        (2.9)        (1,473)        (12.5)        (2.1)  

General administrative expenses

     (679)                 0.2        (3.0)        (1,357)        (10.4)        0.1  

Personnel

     (382)                 (3.7)        (6.8)        (779)        (10.7)        (0.2)  

Other general administrative expenses

     (297)                 5.7        2.5        (578)        (10.1)        0.5  

Depreciation and amortisation

     (58)                 1.3        (1.9)        (115)        (30.9)        (22.8)  

Net operating income

     932                 10.6        7.3        1,775        (14.5)        (4.5)  

Net loan-loss provisions

     (445)                 (23.1)        (25.8)        (1,024)        (32.0)        (24.0)  

Other income

     (50)                 120.1        115.1        (73)        28.3        43.4  

Underlying profit before tax

     437                 81.2        76.8        678        32.2        47.8  

Tax on profit

     (139)                 107.2        102.3        (206)        46.6        63.9  

Underlying profit from continuing operations

     298                 71.2        67.0        472        26.7        41.7  

Net profit from discontinued operations

                                                  

Underlying consolidated profit

     298                 71.2        67.0        472        26.7        41.7  

Minority interests

     88                 79.2        74.8        137        6.4        18.9  

Underlying attributable profit to the Group

     210                 68.1        63.9        335        37.5        53.7  

Net capital gains and provisions

                                            

Attributable profit to the Group

     210                 68.1        63.9        335        37.5        53.7  
Balance sheet                                                        

Loans and advances to customers

     76,188                 10.3        4.3        76,188        (0.6)        1.5  

Cash, central banks and credit institutions

     11,661                 (0.3)        (5.7)        11,661        (25.0)        (23.4)  

Debt securities

     14,349                 5.1        (0.6)        14,349        (19.5)        (17.7)  

o/w: designated at fair value through other comprehensive income

     10,951                 3.6        (2.0)        10,951        (30.1)        (28.6)  

Other financial assets

     4,316                 34.7        27.5        4,316        56.5        59.9  

Other assets

     13,307                 11.6        5.6        13,307        5.0        7.3  

Total assets

     119,821                 9.4        3.5        119,821        (4.5)        (2.4)  

Customer deposits

     54,005                 6.2        0.4        54,005        (2.7)        (0.6)  

Central banks and credit institutions

     13,356                 11.6        5.6        13,356        (31.4)        (29.9)  

Debt securities issued

     28,517                 11.9        5.9        28,517        4.9        7.1  

Other financial liabilities

     3,957                 44.5        36.8        3,957        23.9        26.6  

Other liabilities

     3,630                 10.1        4.2        3,630        (16.7)        (14.9)  

Total liabilities

     103,466                 9.7        3.8        103,466        (5.7)        (3.7)  

Total equity

     16,355                 7.4        1.7        16,355        3.7        5.9  

Other managed and marketed customer funds

     16,703                 5.7        (0.0)        16,703        (3.0)        (0.9)  

Mutual funds

     8,436                 5.7        0.0        8,436        (0.3)        1.9  

Pension funds

                                                  

Managed portfolios

     8,267                 5.6        (0.0)        8,267        (5.7)        (3.6)  

Pro memoria:

                    

Gross loans and advances to customers excl. reverse repos

     79,562                 10.1        4.1        79,562        (1.0)        1.1  

Funds (customer deposits excl. repos + mutual funds)

     62,210                 6.0        0.3        62,210        (2.4)        (0.3)  
Ratios (%) and operating means                                                        

Underlying RoTE

     6.30                 2.37                 5.13        1.50           

Efficiency ratio (with amortisations)

     44.2                 (2.4)                 45.3        0.6           

NPL ratio

     2.91                 0.05                 2.91        0.27           

NPL coverage

     156.9                 (12.2)                 156.9        (26.2)           

Number of employees

     17,191                 (0.3)                 17,191        (4.5)           

Number of branches

     670                 (1.3)                 670        (12.2)           

 

54     LOGO     Financial Report 2018


Table of Contents

JANUARY - JUNE  

Appendix  

 

 

CORPORATE CENTRE

                 

(EUR million)

                                                     
Income statement    Q2’18      Q1’18      %      H1’18      H1’17      %  

Net interest income

     (233)        (224)        3.8        (457)        (407)        12.2  

Net fee income

     (9)        (9)        (0.5)        (17)        (14)        23.8  

Gains (losses) on financial transactions

     (8)        12               5        (200)         

Other operating income

     (1)        (6)        (89.2)        (7)        (59)        (88.7)  

Gross income

     (250)        (227)        10.2        (476)        (681)        (30.1)  

Operating expenses

     (122)        (121)        1.1        (243)        (238)        2.4  

Net operating income

     (372)        (348)        7.0        (719)        (919)        (21.7)  

Net loan-loss provisions

     (30)        (37)        (17.6)        (67)        (16)        328.5  

Other income

     (50)        (43)        17.9        (93)        (84)        9.9  

Underlying profit before tax

     (452)        (427)        6.0        (879)        (1,018)        (13.7)  

Tax on profit

     (21)        6               (16)        (13)        18.3  

Underlying profit from continuing operations

     (474)        (421)        12.5        (895)        (1,032)        (13.3)  

Net profit from discontinued operations

                                         

Underlying consolidated profit

     (474)        (421)        12.5        (895)        (1,032)        (13.3)  

Minority interests

     1        0               1        (1)         

Underlying attributable profit to the Group

     (475)        (421)        12.7        (896)        (1,031)        (13.1)  

Net capital gains and provisions*

     (40)                      (40)                

Attributable profit to the Group

     (515)        (421)        22.2        (936)        (1,031)        (9.2)  

(*) In Q2’18, restructuring costs (EUR -40 million)

 

Balance sheet                                                

Debt securities

     351        1,691        (79.2)        351        2,009        (82.5)  

Goodwill

     25,035        25,612        (2.3)        25,035        26,070        (4.0)  

Capital assigned to Group areas

     83,825        84,775        (1.1)        83,825        80,903        3.6  

Other financial assets

     16,722        15,902        5.2        16,722        8,040        108.0  

Other assets

     14,561        14,023        3.8        14,561        14,814        (1.7)  

Total assets

     140,494        142,002        (1.1)        140,494        131,837        6.6  

Debt securities issued

     40,421        39,223        3.1        40,421        34,279        17.9  

Other financial liabilities

     1,957        1,959        (0.1)        1,957        3,006        (34.9)  

Other liabilities

     7,761        7,849        (1.1)        7,761        8,968        (13.5)  

Total liabilities

     50,140        49,031        2.3        50,140        46,253        8.4  

Total equity

     90,355        92,971        (2.8)        90,355        85,583        5.6  

Other managed and marketed customer funds

     7        2        185.0        7        53        (87.3)  

Mutual funds

     7        2        185.0        7        53        (87.3)  

Pension funds

                                         

Managed portfolios

                                         
Resources                                                

Number of employees

     1,785        1,744        2.4        1,785        1,714        4.1  

 

Financial Report 2018     LOGO     55


Table of Contents

JANUARY - JUNE

Appendix

 

 

LOGO RETAIL BANKING

                 

    (EUR million)

                                                     
            QoQ            

YoY

 
Income statement    Q2’18      %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     8,070        0.4        2.3        16,104        0.8        10.7  

Net fee income

     2,259        (1.1)        1.8        4,543        (0.9)        10.0  

Gains (losses) on financial transactions

     134        3.6        2.1        263        (28.8)        (25.4)  

Other operating income

     180        (19.7)        (22.0)        404        23.4        33.2  

Gross income

     10,643        (0.3)        1.7        21,315        0.3        10.3  

Operating expenses

     (4,858)        (0.6)        1.0        (9,744)        1.6        11.1  

Net operating income

     5,785        (0.0)        2.3        11,571        (0.8)        9.6  

Net loan-loss provisions

     (1,911)        (11.5)        (9.5)        (4,072)        (4.2)        8.6  

Other income

     (377)        10.8        15.0        (718)        (50.4)        (45.0)  

Underlying profit before tax

     3,497        6.4        8.7        6,782        13.8        23.2  

Tax on profit

     (1,132)        8.4        11.6        (2,177)        20.2        31.5  

Underlying profit from continuing operations

     2,364        5.5        7.3        4,605        11.0        19.6  

Net profit from discontinued operations

                                         

Underlying consolidated profit

     2,364        5.5        7.3        4,605        11.0        19.6  

Minority interests

     361        16.9        18.1        669        9.4        17.4  

Underlying attributable profit to the Group

     2,003        3.7        5.6        3,935        11.2        20.0  

Net capital gains and provisions*

     (260)                      (260)                

Attributable profit to the Group

     1,743        (9.8)        (8.0)        3,675        3.9        12.0  

(*) In Q2’18, charges related to integrations (mainly restructuring costs), net of tax impacts, in Spain (EUR -280 million) and Portugal (EUR 20 million)

 

  

 

LOGO CORPORATE & INVESTMENT BANKING

                 

    (EUR million)

                                                     
            QoQ            

YoY

 
Income statement    Q2’18      %      % excl. FX      H1’18      %      % excl. FX  

Net interest income

     541        (1.9)        0.5        1,092        (13.3)        (4.2)  

Net fee income

     399        (1.1)        0.9        803        (3.9)        4.0  

Gains (losses) on financial transactions

     219        (36.0)        (33.9)        561        (16.3)        (4.5)  

Other operating income

     58        67.7        67.6        93        (35.3)        (33.0)  

Gross income

     1,217        (8.6)        (6.4)        2,549        (12.4)        (3.4)  

Operating expenses

     (503)        (4.5)        (3.4)        (1,029)        3.5        11.6  

Net operating income

     715        (11.3)        (8.4)        1,520        (20.6)        (11.4)  

Net loan-loss provisions

     (49)        (30.8)        (28.5)        (120)        (67.6)        (64.4)  

Other income

     (39)                      (41)        109.3        132.4  

Underlying profit before tax

     627        (14.5)        (11.5)        1,360        (10.9)        (0.2)  

Tax on profit

     (192)        (9.2)        (6.0)        (404)        (1.3)        11.0  

Underlying profit from continuing operations

     434        (16.7)        (13.8)        956        (14.4)        (4.2)  

Net profit from discontinued operations

                                         

Underlying consolidated profit

     434        (16.7)        (13.8)        956        (14.4)        (4.2)  

Minority interests

     44        14.6        19.1        82        (20.1)        (10.4)  

Underlying attributable profit to the Group

     390        (19.2)        (16.4)        873        (13.8)        (3.6)  

Net capital gains and provisions

                                         

Attributable profit to the Group

     390        (19.2)        (16.4)        873        (13.8)        (3.6)  

 

56     LOGO     Financial Report 2018


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JANUARY - JUNE

Appendix

 

 

WEALTH MANAGEMENT

                       

    (EUR million)

                                                                       
                          QoQ             YoY  
Income statement    Q2’18              %      % excl. FX      H1’18              %      % excl. FX  

Net interest income

     107                 6.5        6.7        207                 1.5        11.9  

Net fee income

     284                 2.7        3.6        560                 58.0        67.3  

Gains (losses) on financial transactions

     16                 71.2        74.7        25                 27.9        37.9  

Other operating income

     (9)                 23.9        29.0        (16)                         

Gross income

     398                 4.9        5.6        776                 27.4        37.0  

Operating expenses

     (188)                 3.1        3.1        (370)                 37.3        48.5  

Net operating income

     210                 6.7        8.0        406                 19.5        28.0  

Net loan-loss provisions

     (0)                 (98.9)        (99.3)        (5)                         

Other income

     (4)                 229.5        231.9        (5)                 18.3        22.1  

Underlying profit before tax

     206                 7.9        9.3        397                 16.7        24.9  

Tax on profit

     (59)                 3.0        4.3        (116)                 33.5        43.2  

Underlying profit from continuing operations

     147                 10.0        11.4        282                 11.0        18.7  

Net profit from discontinued operations

                                                           

Underlying consolidated profit

     147                 10.0        11.4        282                 11.0        18.7  

Minority interests

     9                 4.7        8.0        17                 37.0        49.2  

Underlying attributable profit to the Group

     139                 10.4        11.6        264                 9.6        17.1  

Net capital gains and provisions

                                               

Attributable profit to the Group

     139                 10.4        11.6        264                 9.6        17.1  

 

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Alternative performance measures

 

ALTERNATIVE PERFORMANCE MEASURES (APM)

Below we set out information on alternative performance measures in order to comply with the Guidelines on Alternative Performance Measures published by the European Securities and Markets Authority, ESMA, on 5 October 2015 (Guidelines on Alternative Performance Measures, ESMA/2015/1415en).

 

 

The Group uses the following indicators for managing its business. They enable profitability and efficiency, credit portfolio quality, the volume of tangible equity per share and the net loan-to-deposit ratio to be measured, analysing their evolution over time and comparing them with those of our competitors.

 

 

The purpose of the profitability and efficiency ratios is to measure the ratio of profit to capital, to tangible capital, to assets and to risk weighted assets, while the efficiency ratio measures how much general administrative expenses (personnel and other) and amortisation costs are needed to generate revenue.

 

 

The credit risk indicators measure the quality of the credit portfolio and the percentage of non-performing loans covered by provisions.

 

 

The capitalisation indicator provides information on the volume of tangible equity per share.

 

 

Other indicators are also included. The loan-to-deposit ratio (LTD) identifies the relationship between net customer loans and advances and customer deposits, assessing the proportion of loans and advances granted by the Group that are funded by customer deposits. The Group also uses gross customer loan magnitudes excluding reverse repurchase agreements (repos) and customer deposits excluding repos. In order to analyse the evolution of the traditional commercial banking business of granting loans and capturing deposits, repos and reverse repos are excluded, as they are mainly treasury business products and highly volatile.

 

 

Impact of exchange rate movements on profit and loss accounts

The Group presents, at both the Group level as well as the business unit level, the real changes in the income statement as well as the changes excluding the exchange rate effect, as it considers the latter facilitates analysis, since it enables businesses movements to be identified without taking into account the impact of converting each local currency into euros.

Said variations, excluding the impact of exchange rate movements, are calculated by converting P&L lines for the different business units comprising the Group into our presentation currency, the euro, applying the average exchange rate for the first half of 2018 to all periods contemplated in the analysis. The average exchange rates for the main currencies in which the Group operates are set out on page 9.

 

 

Impact of exchange rate movements on the balance sheet

The Group presents, at both the Group level as well as the business unit level, the real changes in the balance sheet as well as the changes excluding the exchange rate effect for loans and advances to customers excluding reverse repos and customer funds (which comprise deposits and mutual funds) excluding repos. As with the income statement, the reason is to facilitate analysis by isolating the changes in the balance sheet that are not caused by converting each local currency into euros.

These changes excluding the impact of exchange rate movements are calculated by converting loans and advances to customers excluding reverse repos and customer funds excluding repos, into our presentation currency, the euro, applying the closing exchange rate on the last working day of June 2018 to all periods contemplated in the analysis. The end-of-period exchange rates for the main currencies in which the Group operates are set out on page 9.

 

 

Impact of non-recurring items on the consolidated profit and loss accounts

With regard to the results, a summary of the consolidated profit and loss accounts for the first halves of 2018 and 2017 can be found on page 63. In these accounts, results are included in their corresponding accounting item, even when, in the Group’s opinion, they distort the comparison between periods.

Therefore, summarised profit and loss accounts for the first half of 2018 and of 2017 and for the previous two quarters of 2018 on page 10. In these accounts, results, including those of said items, net of tax and minority interests, are included in a separate line which the Group names net capital gains and provisions just above the Group’s attributable profit. The Group believes that this statement explains more clearly the changes in the income statement. Those capital gains and provisions considered as non-recurring are subtracted from each of the income statement lines where they were naturally recorded.

 

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Alternative performance measures

 

Additionally, for informational purposes, the following table reconciles attributable profit by isolating the non-recurring impacts in the given periods. Further information on “net capital gains and provisions” is included on pages 10 and 11.

 

ADJUSTED ATTRIBUTABLE PROFIT TO THE GROUP

                                                    

    EUR Million

                                                    
      Q2’18      Q1’18      Var. (%)     H1’18      H1’17      Var. (%)  

Unadjusted attributable profit to the Santander Group

     1,698        2,054        -17     3,752        3,616        +4

(-) Net capital gains and provisions

     (300)                     (300)                

Adjusted attributable profit to the Santander Group

     1,998        2,054        -3     4,052        3,616        +12

The definitions of each of the previously-mentioned indicators and how they are calculated are given below:

 

Profitability and Efficiency

    

Ratio

   Formula    Relevance of the metric

 

  

 

  

 

RoE

(Return on equity)

  

Group’s attributable profit

Average stockholders’ equity* (excl. minority interests)

   This ratio measures the return that shareholders obtain on the funds invested in the entity and as such measures the company’s ability to pay shareholders.

RoTE

(Return on tangible equity)

  

Group’s attributable profit

Average stockholders’ equity* (excl. minority interests) - intangible assets

   This is a very common indicator, used to evaluate the profitability of the company as a percentage of a its tangible equity. It’s measured as the return that shareholders receive as a percentage of the funds invested in the entity less intangible assets.
Underlying RoTE   

Group’s underlying attributable profit

Average stockholders’ equity* (excl. minority interests) - intangible assets

   This indicator measures the profitability of the tangible equity of a company arising from ordinary activities, i.e. excluding net capital gains and provisions.

RoA

(Return on assets)

  

Consolidated profit

Average total assets

   This metric, commonly used by analysts, measures the profitability of a company as a percentage of its total assets. It is an indicator that reflects the efficiency of the company’s total funds in generating profit over a given period.

RoRWA

(Return on risk weighted assets)

  

Consolidated profit

Average risk weighted assets

   The return adjusted for risk is an derivative of the RoA metric. The difference is that RoRWA measures profit in relation to the bank’s risk weighted assets.
Underlying RoRWA   

Underlying consolidated profit

Average risk weighted assets

   This relates the underlying profit (excluding net capital gains and provisions) to the bank’s risk weighted assets.
Efficiency   

Operating expenses**

Gross income

   One of the most commonly used indicators when comparing productivity of different financial entities. It measures the amount of funds used to generate the bank’s operating income.

 

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Alternative performance measures

 

Credit risk

    

Ratio

   Formula    Relevance of the metric

 

  

 

  

 

NPL ratio

(Non-performing loans ratio)

  

Non-performing loans and advances to customers, customer guarantees and customer commitments granted

 

Total Risk***

   The NPL ratio is an important variable regarding financial institutions’ activity since it gives an indication of the level of risk the entities are exposed to. It calculates risks that are, in accounting terms, declared to be non-performing as a percentage of the total outstanding amount of customer credit and contingent liabilities.
Coverage ratio   

Provisions to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments granted

Non-performing loans and advances to customers, customer guarantees and customer commitments granted

   The coverage ratio is a fundamental metric in the financial sector. It reflects the level of provisions as a percentage of the non-performing assets (credit risk). Therefore it is a good indicator of the entity’s solvency against client defaults both present and future.
Cost of Credit   

Allowances for loan-loss provisions over the last 12 months

Average loans and advances to customers over the last 12 months

   This ratio quantifies loan-loss provisions arising from credit risk over a defined period of time for a given loan portfolio. As such, it acts as an indicator of credit quality.

Market Capitalisation

    

Ratio

   Formula    Relevance of the metric

 

  

 

  

 

TNAV per share

(Tangible net asset value per share)

  

Tangible book value****

Number of shares excluding treasury stock

   This is a very commonly used ratio used to measure the company’s accounting value per share having deducted the intangible assets. It is useful in evaluating the amount each shareholder would receive if the company were to enter into liquidation and had to sell all the company’s tangible assets.

Other indicators

    

Ratio

   Formula    Relevance of the metric

 

  

 

  

 

LtD

(Loan-to-deposit)

  

Net loans and advances to customers

Customer deposits

   This is an indicator of the bank’s liquidity. It measures the total (net) loans and advances to customers as a percentage of customer funds.
Loans and advances (excl. reverse repos)    Gross loans and advances to customers excluding reverse repos    In order to aid analysis of the commercial banking activity, reverse repos are excluded as they are highly volatile treasury products.
Deposits (excl. repos)    Customer deposits excluding repos    In order to aid analysis of the commercial banking activity, repos are excluded as they are highly volatile treasury products.
PAT + After tax fees paid to SAN (in Wealth Management)    Net profit + Fees paid from Santander Asset Management to Santander, net of taxes, excluding Private Banking customers    Metric to assess Wealth Management’s total contribution to Grupo Santander profits

(*) Stockholders’ equity = Capital and Reserves + Accumulated other comprehensive income + Group attributable profit + Dividends

(**) Operating expenses: General administrative expenses + Depreciation and amortisation

(***) Total risk = Total loans & advances and guarantees to customers (performing and non-performing) + non-performing contingent liabilities

(****) Tangible book value = Stockholders’ equity - intangible assets

 

60     LOGO     Financial Report 2018


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Alternative performance measures

 

Finally, below the numerical value of each indicator is given for each period.

 

Profitability and efficiency    Q2’18      Q1’18      H1’18      H1’17  

RoE

     8.13%        8.67%        8.24%        7.97%  

Attributable profit to the Group

     7,692        8,216        7,804        7,232  

Average stockholders’ equity (excluding minority interests)

     94,607        94,793        94,662        90,783  

RoTE

     11.61%        12.42%        11.79%        11.82%  

Attributable profit to the Group

     7,692        8,216        7,804        7,232  

Average stockholders’ equity (excl. minority interests) - intangible assets

     66,280        66,163        66,190        61,168  

Underlying RoTE

     12.06%        12.42%        12.24%        11.82%  

Underlying attributable profit to the Group

     7,992        8,216        8,104        7,232  

Average stockholders’ equity (excl. minority interests) - intangible assets

     66,280        66,163        66,190        61,168  

RoA

     0.65%        0.67%        0.65%        0.64%  

Consolidated profit

     9,348        9,636        9,342        8,661  

Average total assets

     1,437,163        1,439,732        1,438,444        1,362,352  

RoRWA

     1.55%        1.59%        1.55%        1.45%  

Consolidated profit

     9,348        9,636        9,342        8,661  

Average risk weighted assets

     601,729        604,296        603,424        595,335  

Underlying RoRWA

     1.60%        1.59%        1.60%        1.45%  

Underlying consolidated profit

     9,648        9,636        9,642        8,661  

Average risk weighted assets

     601,729        604,296        603,424        595,335  

Efficiency ratio

     47.6%        47.4%        47.5%        46.5%  

Operating expenses

     5,718        5,764        11,482        11,191  

Gross income

     12,011        12,151        24,162        24,078  
Credit risk    Jun-18      Mar-18      Jun-18      Jun-17  

NPL ratio

     3.92%        4.02%        3.92%        5.37%  

Non-performing loans and advances to customers customer guarantees and customer commitments granted

     36,654        37,408        36,654        50,714  

Total risk

     934,388        930,477        934,388        943,583  

Coverage ratio

     68.6%        70.0%        68.6%        67.7%  

Provisions to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments granted

     25,148        26,173        25,148        34,314  

Non-performing loans and advances to customers customer guarantees and customer commitments granted

     36,654        37,408        36,654        50,714  

Cost of credit

     0.99%        1.04%        0.99%        1.17%  

Allowances for loan-loss provisions over the last 12 months

     8,729        8,994        8,729        9,584  

Average loans and advances to customers over the last 12 months

     880,332        868,747        880,332        815,941  
Market capitalisation    Jun-18      Mar-18      Jun-18      Jun-17  

TNAV (tangible book value) per share

     4.10        4.12        4.10        4.06  

Tangible book value

     66,157        66,445        66,157        60,140  

Number of shares excl. treasury stock (million)*

     16,125        16,129        16,125        14,821  
Others    Jun-18      Mar-18      Jun-18      Jun-17  

Loan-to-deposit ratio

     111%        112%        111%        113%  

Net loans and advances to customers

     862,092        856,628        862,092        861,221  

Customer deposits

     774,425        767,340        774,425        764,336  
      Q2’18      Q1’18      H1’18      H1’17  

PAT + After tax fees paid to SAN (in Wealth Management) (Constant EUR million)

     264        249        514        458  

Profit after taxes

     148        133        282        237  

Net fee income net of tax

     116        116        232        221  

(*).- June 2017 data adjusted for the capital increase in July 2017, to enable like-on-like comparisons with March and June 2018 data.

Notes:

(1)

Averages included in the RoE, RoTE, RoA and RoRWA denominators are calculated using 4 months’ worth of data in the case of quarterly figures (from March to June in Q2 and December to March in Q1), and the 7 months from December to June in the case of H1 data.

 

2)

For periods less than one year, and if there are results in the net capital gains and provisions line, the profit used to calculate RoE and RoTE is the annualised underlying attributable profit to which said results are added without annualising.

 

3)

For periods less than one year, and if there are results in the net capital gains and provisions line, the profit used to calculate RoA and RoRWA is the consolidated annualised profit, to which said results are added without annualising.

 

4)

The risk weighted assets included in the denominator of the RoRWA metric are calculated in line with the criteria laid out in the CRR (Capital Requirements Regulation).

 

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Condensed consolidated financial statements

 

CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

CONSOLIDATED INCOME STATEMENT

CONSOLIDATED BALANCE SHEET

 

NOTE:

The financial information for the first six months of 2018 and 2017 (attached herewith) corresponds to that included in the consolidated summarised financial statements at these dates, drawn up in accordance with the International Accounting Standards (IAS) 34, Interim Financial Information. The accounting policies and methods used are those established by the International Financial Reporting Standards adopted by the European Union (IFRS-EU), Circular 4/2017 of the Bank of Spain, which replaces Circular 4/2004 for those years starting as of 1 January 2018, and the International Financial Reporting Standards issued by the International Accounting Standards Board (IFRS-IASB).

 

CONDENSED CONSOLIDATED INCOME STATEMENT (EUR Million)

                 
      H1’18      H1’17  

Interest income

     26,904        28,632  

Interest expense

     (9,973)        (11,624)  

Net interest income

     16,931        17,008  

Dividend income

     264        279  

Share of results of entities accounted for using the equity method

     354        293  

Commission income

     7,475        7,261  

Commission expense

     (1,586)        (1,501)  

Gain or losses on financial assets and liabilities not measured at fair value through profit or loss, net

     326        276  

Gain or losses on financial assets and liabilities held for trading, net

     1,197        1,055  

Gains or losses on non-trading financial assets and liabilities mandatorily at fair value through profit or loss

     56     

Gain or losses on financial assets and liabilities measured at fair value through profit or loss, net

     132        (47)  

Gain or losses from hedge accounting, net

     33        (8)  

Exchange differences, net

     (890)        (416)  

Other operating income

     813        807  

Other operating expenses

     (979)        (944)  

Income from assets under insurance and reinsurance contracts

     1,756        1,378  

Expenses from liabilities under insurance and reinsurance contracts

     (1,720)        (1,361)  

Gross income

     24,162                24,080  

Administrative expenses

     (10,265)        (9,897)  

Staff costs

     (5,960)        (5,855)  

Other general administrative expenses

     (4,305)        (4,042)  

Depreciation and amortisation cost

     (1,217)        (1,294)  

Provisions or reversal of provisions, net

     (1,262)        (1,377)  

Impairment or reversal of impairment at financial assets not measured at fair value through profit or loss, net

     (4,352)        (4,713)  

Financial assets at fair value with changes in other comprehensive income

     (1)     

Financial assets at amortized cost

     (4,351)     

Financial assets measured at cost

        (7)  

Financial assets available-for-sale

         

Loans and receivables

        (4,706)  

Held-to-maturity investments

         

Impairment of investments in subsidiaries, joint ventures and associates, net

             

Impairment on non-financial assets, net

     (96)        (97)  

Tangible assets

     (33)        (28)  

Intangible assets

     (64)        (40)  

Others

     1        (29)  

Gain or losses on non financial assets and investments, net

     23        26  

Negative goodwill recognised in results

             

Gains or losses on non-current assets held for sale not classified as discontinued operations

     (94)        (143)  

Profit or loss before tax from continuing operations

     6,899        6,585  

Tax expense or income from continuing operations

     (2,378)        (2,254)  

Profit for the period from continuing operations

     4,521        4,331  

Profit or loss after tax from discontinued operations

             

Profit for the period

     4,521        4,331  

Profit attributable to non-controlling interests

     769        715  

Profit attributable to the parent

     3,752        3,616  

Earnings per share

     

Basic

     0.22        0.23  

Diluted

     0.22        0.23  

 

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Condensed consolidated financial statements

 

 

CONDENSED CONSOLIDATED BALANCE SHEET (EUR Million)

                          
Assets    Jun-18      Dec-17      Jun-17  

Cash, cash balances at central banks and other deposits on demand

     107,687        110,995        83,691  

Financial assets held for trading

     112,947        125,458        132,348  

Memorandum items:lent or delivered as guarantee with disposal or pledge rights

     30,793        50,891        40,146  

Non-trading financial assets mandatorily at fair value through profit or loss

     5,263        

Memorandum items:lent or delivered as guarantee with disposal or pledge rights

            

Financial assets designated at fair value through profit or loss

     48,043        34,782        41,398  

Memorandum items:lent or delivered as guarantee with disposal or pledge rights

     5,831        5,766        7,082  

Financial assets at fair value through other comprehensive income

     120,831        

Memorandum items:lent or delivered as guarantee with disposal or pledge rights

     32,499        

Financial assets available-for-sale

        133,271        143,561  

Memorandum items:lent or delivered as guarantee with disposal or pledge rights

        43,079        44,630  

Financial assets at amortised cost

     922,948        

Memorandum items:lent or delivered as guarantee with disposal or pledge rights

     23,176        

Loans and receivables

                903,013                908,053  

Memorandum items:lent or delivered as guarantee with disposal or pledge rights

        8,147        11,052  

Investments held-to-maturity

        13,491        13,789  

Memorandum items:lent or delivered as guarantee with disposal or pledge rights

        6,996        7,081  

Hedging derivates

     8,348        8,537        9,496  

Changes in the fair value of hedged items in portfolio hedges of interest risk

     1,143        1,287        1,419  

Investments

     9,262        6,184        6,787  

Joint ventures companies

     2,047        1,987        2,586  

Associated entities

     7,215        4,197        4,201  

Assets under insurance or reinsurance contracts

     345        341        342  

Tangible assets

     23,461        22,974        22,796  

Property, plant and equipment

     21,792        20,650        20,567  

For own-use

     7,787        8,279        8,267  

Leased out under an operating lease

     14,005        12,371        12,300  

Investment property

     1,669        2,324        2,229  

Of which Leased out under an operating lease

     1,272        1,332        1,358  

Memorandum ítems:acquired in financial lease

     96        96        88  

Intangible assets

     27,893        28,683        28,628  

Goodwill

     25,035        25,769        26,070  

Other intangible assets

     2,858        2,914        2,558  

Tax assets

     30,051        30,243        30,743  

Current tax assets

     6,403        7,033        6,183  

Deferred tax assets

     23,648        23,210        24,560  

Other assets

     10,068        9,766        10,032  

Insurance contracts linked to pensions

     223        239        423  

Inventories

     164        1,964        1,127  

Other

     9,681        7,563        8,482  

Non-current assets held for sale

     5,543        15,280        12,177  

TOTAL ASSETS

     1,433,833        1,444,305        1,445,260  

 

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Condensed consolidated financial statements

 

 

CONDENSED CONSOLIDATED BALANCE SHEET (EUR Million)

        
Liabilities and equity    Jun-18      Dec-17      Jun-17  

Financial liabilities held for trading

     75,350        107,624        96,137  

Financial liabilities designated at fair value through profit or loss

     58,153        59,616        53,788  

Memorandum ítems:subordinated liabilities

                    

Financial liabilities at amortised cost

     1,153,918        1,126,069        1,148,471  

Memorandum ítems:subordinated liabilities

     23,939        21,510        21,058  

Hedging derivates

     6,728        8,044        7,638  

Changes in the fair value of hedged items in portfolio hedges of interest rate risk

     317        330        350  

Liabilities under insurance or reinsurance contracts

     936        1,117        1,693  

Provisions

     13,758        14,489        15,877  

Pensions and other post-retirement obligations

     5,465        6,345        6,830  

Other long term employee benefits

     1,525        1,686        1,497  

Taxes and other legal contingencies

     3,084        3,181        3,742  

Contingent liabilities and commitments

     855        617        645  

Other provisions

     2,829        2,660        3,163  

Tax liabilities

     7,659        7,592        8,863  

Current tax liabilities

     2,481        2,755        2,764  

Deferred tax liabilities

     5,178        4,837        6,099  

Other liabilities

     12,569        12,591        11,488  

Liabilities associated with non-current assets held for sale

                    

TOTAL LIABILITIES

     1,329,388        1,337,472        1,344,305  

Equity

                    

Shareholders’ equity

     117,935        116,265        107,564  

Capital

     8,068        8,068        7,291  

Called up paid capital

     8,068        8,068        7,291  

Unpaid capital which has been called up

                    

Share premium

     51,053        51,053        44,912  

Equity instruments issued other than capital

     542        525         

Equity component of the compound financial instrument

                    

Other equity instruments issued

     542        525         

Other equity

     215        216        154  

Accumulated retained earnings

     56,967        53,437        53,556  

Revaluation reserves

                    

Other reserves

     (1,552)        (1,602)        (1,062)  

(-) Own shares

     (61)        (22)        (28)  

Profit attributable to shareholders of the parent

     3,752        6,619        3,616  

(-) Interim dividends

     (1,049)        (2,029)        (875)  

Other comprehensive income

     (23,885)        (21,776)        (18,797)  

Items not reclassified to profit or loss

     (2,751)        (4,034)        (3,869)  

Items that may be reclassified to profit or loss

     (21,134)        (17,742)        (14,928)  

Non-controlling interest

     10,395        12,344        12,188  

Other comprehensive income

     (1,377)        (1,436)        (1,113)  

Other elements

     11,772        13,780        13,301  

TOTAL EQUITY

     104,445        106,833        100,955  

TOTAL LIABILITIES AND EQUITY

     1,433,833                1,444,305                1,445,260  

MEMORANDUM ITEMS

        

Loans commitment granted

     210,977        207,671        210,589  

Financial guarantees granted

     13,247        14,499        13,720  

Other commitments granted

     73,061        64,917        80,475  

 

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NOTE

i. Important information

In addition to the financial information prepared under International Financial Reporting Standards (“IFRS”), this report certain alternative performance measures (“APMs”) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority on 5 October 2015 (ESMA/2015/1415en) as well as non-IFRS measures (“Non-IFRS Measures”). The APMs and Non-IFRS Measures are performance measures that have been calculated using the financial information from the Santander Group but that are not defined or detailed in the applicable financial information framework and therefore have neither been audited nor are capable of being completely audited. These APMs and Non-IFRS Measures are been used to allow for a better understanding of the financial performance of the Santander Group but should be considered only as additional information and in no case as a replacement of the financial information prepared under IFRS. Moreover, the way the Santander Group defines and calculates these APMs and Non-IFRS Measures may differ to the way these are calculated by other companies that use similar measures, and therefore they may not be comparable. For further details of the APMs and Non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please also see Section 26 of the Documento de Registro de Acciones for Banco Santander, S.A. (“Santander”) filed with the Spanish Securities Exchange Commission (the “CNMV”) on 28 June 2018 (the “Share Registration Document”) and Item 3A of the Annual Report on Form 20-F filed with the U.S. Securities and Exchange Commission of the United States of America (the “SEC”) on 28 March 2018 (the “Form 20-F”). These documents are available on Santander’s website (www.santander.com).

The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries.

Santander cautions that this financial report contains statements that constitute “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as “expect”, “project”, “anticipate”, “should”, “intend”, “probability”, “risk”, “VaR”, “RoRAC”, “RoRWA”, “TNAV”, “target”, “goal”, “objective”, “estimate”, “future” and similar expressions. These forward-looking statements are found in various places throughout this report and include, without limitation, statements concerning our future business development and economic performance and our shareholder remuneration policy. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, industry, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. Numerous factors, including those reflected in the Form 20-F– under “Key Information-Risk Factors”- and in the Share Registration Document–under “Risk Factors”- could affect the future results of Santander and could result in other results deviating materially from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements.

Forward-looking statements speak only as of the date of this report and are based on the knowledge, information available and views taken on such date; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.

The information contained in this report is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such person’s own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in this report. No investment activity should be undertaken on the basis of the information contained in this report. In making this report available Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever.

Neither this report nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this report is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000.

Note: Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this report should be construed as a profit forecast.

 

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Investor Relations

 

Ciudad Grupo Santander

Edificio Pereda, 2nd floor

Avda de Cantabria s/n

28660 Boadilla del Monte

Madrid (Spain)

Tel: +34 (91) 259 65 14 / +34 (91) 259 65 20

Fax: +34 (91) 257 02 45

e-mail: [email protected]

 

Legal Head Office:

Paseo Pereda 9-12, Santander (Spain)

Tel: +34 (942) 20 61 00

 

Operational Head Office:

Ciudad Grupo Santander

Avda. de Cantabria s/n

28660 Boadilla del Monte, Madrid (Spain)

 

 
 

    

    

 

 

 

 

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www.santander.com


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Item 3

 

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25 July 2018 H1’18 Earnings Presentation Here to help you prosper


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Important Information In addition to the financial information prepared under International Financial Reporting Standards this presentation certain alternative performance measures as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority on 5 October 2015 (ESMA/2015/1415en) as well as non-IFRS measures -IFRS . The APMs and Non-IFRS Measures are performance measures that have been calculated using the financial information from the Santander Group but that are not defined or detailed in the applicable financial information framework and therefore have neither been audited nor are capable of being completely audited. These APMs and Non-IFRS Measures are been used to allow for a better understanding of the financial performance of the Santander Group but should be considered only as additional information and in no case as a replacement of the financial information prepared under IFRS. Moreover, the way the Santander Group defines and calculates these APMs and Non-IFRS Measures may differ to the way these are calculated by other companies that use similar measures, and therefore they may not be comparable. For further details of the APMs and Non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see Q2 2018 Financial Report, published as Relevant Fact on 25 July 2018, Section 26 of the Documento de Registro de Acciones for Banco Santander, S.A. filed with the Spanish Securities Exchange Commission (the on 28 June 2018 (the Registration and Item 3A of the Annual Report on Form 20-F filed with the U.S. Securities and Exchange Commission of the United States of America (the on 28 March 2018 (the 20- . These documents are available on website (www.santander.com). The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries. Santander cautions that this presentation contains statements that constitute -looking within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as VaR RoRAC RoRWA and similar expressions. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance and our shareholder remuneration policy. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, industry, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. Numerous factors, including those reflected in the Form 20-F under Information-Risk—and in the Share Registration Document under—could affect the future results of Santander and could result in other results deviating materially from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements. 2


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Important Information Forward-looking statements speak only as of the date of this presentation and are based on the knowledge, information available and views taken on such date; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in this presentation. No investment activity should be undertaken on the basis of the information contained in this presentation. In making this presentation available Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever. Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. Note: Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast. 3


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Index 1. Group performance 2. Business areas performance 3. Concluding remarks 4. Appendix 5. Glossary 4


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Group performance


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H Our customer base continues to increase: Loyal +17% and Digital +23% YoY Commercial transformation Our digital transformation is increasing online banking accesses and the penetration of digital customers impacted by non-recurring items totalling EUR -300 mn1 Results and impacted by the annual Q2 SRF payment. profitability Excluding this effect, the like-for-+12% to EUR 4,052 mn (+25% in constant euros) We continued to generate capital organically in Q2: +18 bps Solvency & FL CET1 impacted in Q2 by SCUSA minority interests, HTC&S portfolio valuation and restructuring costs Profitability High profitability: 12.2% underlying RoTE Popular integration is on track. Legal integration and authorisation processes progressing 2018 Outlook USA accelerates turnaround in profitable growth On track to meet our 2018 targets (1) Charges related to integrations (mainly restructuring costs), net of tax impacts, in Spain (EUR -280 mn), C.C. (EUR -40 mn) and Portugal (EUR 20 mn) 6


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Our commercial and digital transformations are bearing fruit, which is reflected in our customer base and activity growth More loyal customers driven by commercial initiatives More digital customers Loyal customers Digital customers1 mn mn +23% +17% 28.3 19.1 23.0 16.3 Jun-17 Jun-18 Jun-17 Jun-18 (1) Every natural or legal person that, being part of a commercial bank, has logged in their personal area of internet banking or mobile phone (or both) in the last 30 days 7


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% vs. EUR mn Constant Euros euros Net interest income 16,931 0 10 Higher customer revenue due to rise in loyal Net fees 5,889 2 13 customers, increased business volumes and margin management Customer revenues 22,820 0 10 ROF and other 1,342 2 14 Gross income 24,162 0 11 Higher costs due to commercial transformation Operating expenses -11,482 3 12 and digitalisation investments Net operating income 12,680 -2 10 Good credit quality evolution, with lower Net loan-loss provisions -4,297 -8 4 cost of credit and NPL ratio Other provisions -903 -44 -39 PBT 7,480 14 26 Underlying attrib. profit 4,052 12 25 Charges related to integrations (mainly restructuring costs), net Net capital gains and provisions -300 of tax impacts, in Spain (EUR -280 mn), Corporate Centre Attributable profit 3,752 4 16 (EUR -40 mn) and Portugal (EUR 20 mn) 8


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Positive Q2 performance driven by customer revenue growth, cost control and Sustained QoQ evolution in core lines -recurring items and SRF Constant EUR mn Constant EUR mn +2% 8,559 Net interest 8,290 8,303 8,372 7,552 7,892 income Excluding SRF impact: 2,028 2,024 +2% +9% 1,883 2,972 Fee income Underlying profit 1,848 2,835 2,917 2,672 2,751 2,551 1,659 1,578 +1% 5,049 5,230 5,547 5,775 5,722 5,760 Costs Q1’17 Q2 Q3 Q4 Q1’18 Q2 -10% 2,258 Attributable profit 2,094 2,049 2,120 2,090 2,039 Non-recurring LLPs 1,659 1,578 1,368 1,471 2,028 1,724 items in Q2 Q1’17 Q2 Q3 Q4 Q1’18 Q2 EUR -300 mn Note: Contribution to the SRF (net of tax) recorded in -146 mn) and 9 (EUR -187 mn). Contribution to the DGF (net of tax) in -186 mn)


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QoQ performance in most geographies Loan growth in 9 units Customer fund growth in 7 units Underlying profit growth in 8 units EUR bn and QoQ1 change in constant EUR EUR bn and QoQ1 change in constant EUR EUR mn and QoQ1 change in constant EUR 240 +1% 318 +2% 647 +3% 218 +1% 205 0% 372 +16% 94 +2% 106 +6% 346 +7% [+12%] 80 +4% 62 0% 325 -28% [-3%] 69 +3% 39 +5% 210 +64% 39 +3% 39 +4% 184 +6% 37 -1% 37 0% 158 +5% 29 +3% 34 +3% 103 -19% [-10%] 23 +5% 29 +6% 93 +49% 7 +29% 11 +16% 71 +22% Note: SRF contribution affecting Spain, SCF and Portugal. 10 Changes in brackets exclude SRF contribution


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NII growth due to increased business volumes and margin management Organic growth + perimeter Lower rates Mature +6% +9% -12 bps H1’18 vs. H1’17 markets +5% Loans Customer funds NIM Net interest income +10% Organic growth Margin improvement Developing markets +40 bps +10% +18% +15% Loans Customer funds NIM Note: YoY change in constant euros. Average volumes. 11


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Higher fee income driven by rise in loyal customers, increased activity and commercialisation of value added products and services Loyal customers growth Total fee income growth by geography1 Individuals (mn) Companies (k) Developing Mature +17% +19% markets markets 1,692 +10% 17.4 1,422 +16% 14.9 Jun-17 Jun-18 Jun-17 Jun-18 Activity growth1 Total fee income growth by segment1 CIB +4% Wealth Management mutual fund balances card turnover insurance premiums Retail +67% Banking +9% +17% +11% +10% (1) YoY change in constant euros. 12


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We maintain a best in class cost to income ratio, absorbing integrations and higher costs due to commercial transformation and digitalisation investments Cost performance impacted by acquisitions We maintain a best in class cost to income ratio H1’18 vs. H1’17, % Nominal1 In real terms2 6.7 3.3 46.5% 47.4% 47.5% 7.9 3.9 3.6 2.1 34.1 -1.0 13.5 6.9 4.9 1.9 15.0 0.3 H1’17 2017 H1’18 -2.1 -4.5 Top 3 in customer satisfaction3 in 6 countries 31.9 -0.3 5.4 3.5 2.4 0.9 Note: Constant euros. (1) Spain and Portugal include Popular 13 (2) Excluding inflation and perimeter (3) Corporate benchmark of active customers’ experience and satisfaction


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Continued credit quality improvement and real estate exposure reduction Cost of credit NPL and coverage ratios Real estate exposure1 EUR bn 10.1 5.0 Coverage ratio (%) 5.1 70 69 1.17% 68 66 65 0.99% Gross value Provisions Net value Jun-18 Jun-18 NPL ratio (%) Net value EUR bn Jun-18 5.37 Real estate assets 4.0 4.24 4.08 4.02 3.92 Foreclosed assets 2.8 H1’17 H1’18 Rental assets 1.2 Jun-17 Sep-17 Dec-17 Mar-18 Jun-18 RE non-performing loans (NPLs) 1.1 RE assets + RE non-performing loans 5.1 (1) Spain Real Estate Activity 14


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In line to reach our capital targets Fully loaded CET1 evolution % +0.18—11.00 +0.09 10.84 10.80 10.89 -0.20 -0.18 Dec-17 Mar-183 Organic Perimeter Others2 SC USA Jun-183 WiZink Pro forma and restruct. minority costs1 interests Leverage ratio: 5.0% (1) TotalBank (+5 bps), restructuring costs (-5 bps) 15 (2) Mainly HTC&S (-12 bps) (3) Data calculated using the IFRS 9 transitional arrangements


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Santander S.A. already complies with its MREL requirement (1) European peers who have published formal SRB requirements: Barclays, BBVA, HSBC (European RG), Lloyds, RBS, Standard Chartered and UniCredit. 16


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Delivering on our commitments: positive performance of main ratios R 12.2 1.60 11.8 1.45 1.55 11.8 H1’17 H1’18 H1’17 H1’18 Underlying Total TNAV per share (EUR) +6% 4.10 excluding 0.232 0.235 4.06 FX impact 0.216 1 Jun-17 1, 2 Jun-18 H1’17 H1’18 (1) Restated to reflect the July 2017 capital increase 17 (2) Including capital increase in July 2017, EUR 4.18


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Business areas performance


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Business areas performance Group profit growth driven by most markets H 1 attributable profit in core markets Americas Europe EUR mn and % change v 51% 49% 1,324 28.0% 780 24.9% Other Latam, 2% 692 14.1% Argentina, 3% UK, 14% Chile, 6% 669 +6.6% 359 12.6% Spain; 335 53.7% 15% Brazil, 26% 308 +7.9% SCF, 13% 230 -2.5% Mexico, 156 +8.1% 7% USA, Portugal, 4% Poland, 7% 3% 137 +8.4% (1) Excluding Corporate Centre and Spain Real Estate Activity 19


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Improving customer experience and satisfaction continue to be our top strategic priorities, leading to stronger profitability (RoTE 20%) Loans continued to grow, boosted by retail (+22%). Asset quality controlled at stable levels and cost of credit improvement Increased loyal and digital customers bolstered revenue: NII (higher volumes and spreads) and fee income (greater transactionality) Efficiency ratio remained on a positive trend with diligent cost control 20


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P&L* Q2’18 % Q1’18 H1’18 % H1’17 NII 1,058 2.1 2,095 31.7 Fee income 671 -0.3 1,344 31.1 Gross income¹ 1,837 -11.0 3,900 29.4 Operating expenses -1,123 -1.9 -2,268 34.1 LLPs -196 -5.4 -402 30.8 PBT 432 -28.9 1,040 17.2 Underlying att. profit 325 -28.5 780 24.9 Net capital gains and provisions² -280 — -280 — Attributable profit 45 -90.0 500 -19.9 (*) EUR mn Q2 profit impacted by SRF contribution and restructuring costs. On the other hand, cost cutting and cost of credit improvement QoQ positive performance in NII ALCO NII was impacted by portfolio sales Activity growth3: >120k 1l2l3 Profesional accounts4. UPL new lending (+20% YoY) and SME new lending (+13% YoY) In volumes, quarterly trend positive. Hit YoY by portfolio sale to Blackstone and outflows from expensive deposits QoQ: loans increased boosted by UPLs, SMEs and corporates. Fund growth driven by demand deposits and mutual funds 21 (3) On a like-for-like basis (4) Current accounts opened in the 3 months since launch


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Strong net growth in mortgages with a focus on customer service and retention QoQ profit growth: some easing on NII pressure from new mortgage margins, with higher fee income and lower costs and provisions impacted by ongoing revenue pressures and regulatory, strategic and digital transformation project costs Credit quality remains strong with low cost of credit and NPL ratios 22


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Leadership in Europe with best-in-class profitability, boosted by higher NII, cost control and historically low NPLs and cost of credit Increased new lending across most geographies: auto loans (+14%) and credit cards (+12%) Main contribution to profit: Nordic countries (EUR 161 mn), Germany (EUR 147 mn) and Spain (EUR 125 mn) Germany commercial network integration on track as scheduled 23 Excluding Santander Consumer UK profit, which is recorded in Santander UK results. Including it, attributable profit: EUR 727 mn 376 mn


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Good performance: larger customer base, higher profits and better credit quality Strategy focused on transformation of our retail banking business, digitalisation and attracting, engaging and retaining customers EUR Profit driven by good performance in NII, fee income and cost of credit. Double digit 359 mn; +13% growth in loans, maintaining solid credit quality ratios SHUSA passed the Fed stress tests, receiving non-objection to its Capital Plan, allowing it to increase dividend payments Strong increase in profit: cost of credit improvement, cost savings and increased leasing income EUR 335 mn; +54% Santander Bank: increasing profitability by improving NIM and efficiency ratio SC USA: higher profitability (RoTE 18%) due to lower costs and LLPs, which more than offset lower spreads Focus on customer satisfaction, loyalty and digital initiatives. Loan and customer fund growth accelerated Profit up driven by both retail and commercial revenues and lower cost of credit EUR 308 mn; +8% Note: Attributable profit. % change vs. . 24


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Good performance: larger customer base, higher profits and better credit quality Largest1 privately owned bank after Popular acquisition Transformation process continues simplifying, improving efficiency and bringing the Bank closer to customers EUR 230 mn2; -2% PBT increased by improved efficiency (revenue growth outpaced cost growth). Profit affected by higher tax Loan growth continued across all key segments and products, accompanied by growth in demand deposits 156 Profit growth driven by customer revenue. QoQ favoured by seasonal collection of EUR mn; +8% dividends Macroeconomic scenario: agreement with the IMF allows Argentina to cover 80% gross financing needs for 2019 and stabilises FX market Strong increase in ARS balances. In addition, total volume growth boosted by US dollar denominated balances EUR 137 mn; +8% Profit boosted by customer revenue increase. Higher costs and LLPs partially affected by the ARS depreciation Note: Attributable profit. % change vs. 25 (1) In terms of domestic assets and loans (2) Underlying attributable profit


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P&L* H1’18 H1’17 NII -457 -407 Higher loss in NII due to increased issuances (TLAC) Gains/Losses on FT 5 -200 Lower cost of hedging reflected in gains on financial transactions Operating expenses -243 -238 Operating expenses remained virtually unchanged as a result of the streamlining and simplification measures Provisions and other income -160 -100 Tax and minority interests -17 -13 Underlying att. profit -896 -1,031 Net capital gains and provisions -40 0 Restructuring costs Attributable profit -936 -1,031 (*) EUR mn 26


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Concluding remarks


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Concluding remarks We are on track to meet our 2018 targets 2017 H 2018 Targets Loyal customers (mn) 17.3 19.1 18.6 Digital customers (mn) 25.4 28.3 30 1 13% ~10% Fee income 13% CAGR 2015-18 0.99% 1.2% Cost of credit 1.07% 2015-18 average Cost-to-income 47.4% 47.5% 45-47% EPS 2 0.216 Double digit growth (EUR) 0.40 DPS (EUR)3 0.22 0.23 Yearly increase FL CET1 10.84% 10.80%4 >11% RoTE5 10.4% 11.8% >11.5% (1) % change in constant euros (2) Underlying EPS: EUR 0.235 (3) Total dividends charged to 2018 earnings are subject to the Board and AGM approval 28 (4) Data calculated using the IFRS 9 transitional arrangements (5) Underlying RoTE


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Appendix


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Appendix Loans and customer funds by units and by businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 30


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Appendix Overall increase in loans and customer funds, boosted by developing markets Loan portfolio Customer funds MATURE MARKETS DEVELOPING MARKETS MATURE MARKETS DEVELOPING MARKETS Jun-18 EUR bn YoY Chg. Jun-18 EUR bn YoY Chg. Jun-18 EUR bn YoY Chg. Jun-18 EUR bn YoY Chg. Other individuals, 10% Individuals demand deposits, 37% Home mortgages, 35% CIB, 9% CIB, 11% Loan portfolio Corporates, 12% Customer funds Corporates, 17% by businesses by businesses SMEs, 10% Individuals time deposits, 13% SMEs, 11% Consumer, 4% Consumer, 16% Individuals mutual funds, 15% Note: Loans excluding repos. Customer funds: deposits excluding repos + marketed mutual funds. % change in constant euros. 31


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Appendix Loans and customer funds by units and by businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 32


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Strategy focused on transformation of our retail banking business, digitalisation and attracting, engaging and retaining customers Strong growth in loans, particularly in commercial and payrolls (+88 bps market share YoY), and in deposits (individuals and SMEs) Profit up driven by good performance in NII, fee income and provisions Solid credit quality ratios: stable NPL, high coverage (116%) and cost of credit improved to 2.8% 33


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SHUSA passed the Fed stress tests, receiving non-objection to its Capital Plan, allowing the entity to increase dividend payments Santander Bank Santander Consumer USA Volume dynamics are improving in loans and deposits Strong increase in profit YoY and QoQ: cost showing a downward trend, better cost of credit and increased leasing income Santander Bank: increasing profitability by improving NIM and efficiency ratio SC USA: higher profitability (RoTE 18%) driven by lower costs and LLPs, which more than offset decrease in spreads 34 (1) Includes leasing


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Largest privately owned bank in Chile by assets and customers Macro environment continues to improve Focus on customer satisfaction, loyalty and digital initiatives: Santander Life well accepted and new branch model openings Loan and customer fund growth accelerated Profit up driven by both retail and commercial revenues and lower cost of credit 35


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P&L* Q2’18 % Q1’18 H1’18 % H1’17 NII 213 -3.8 435 25.0 Fee income 91 -6.5 189 8.4 Gross income¹ 346 1.5 688 20.9 Operating expenses -165 4.0 -323 15.0 LLPs 0 -95.5 -8—PBT 159 -4.2 325 16.1 Underlying att. profit 103 -18.8 230 -2.5 Net capital gains and provisions² 20 — 20 — Attributable profit 123 -3.0 250 6.0 (*) EUR mn SRF contribution of EUR 17 mn; (2) Provisions and restructuring costs associated with inorganic operations, net of tax impacts Largest3 privately owned bank after Popular acquisition Focus on continuing Popular integration and the transformation process, simplifying, improving efficiency and bringing the Bank closer to customers New lending market shares remain >20% for both corporates and mortgages PBT boosted by improved efficiency. Temporary high tax rate NII impacted by growth in deposits and lower revenue from ALCO, lower fee income from CIB and higher integration costs and tax charge 36 (3) In terms of domestic assets and loans


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Loan growth continued across all key segments and products. Customer funds increased partly due to extra liquidity building ahead of DBP1 acquisition YoY profit growth driven by customer revenue favoured by seasonal collection of dividends and negatively impacted by staff costs under market pressure Strong credit quality in line with expectations: lower NPL ratio with the cost of credit impacted by portfolio sales in 2017 37 (1) DBP: Deutsche Bank Polska


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Macroeconomic scenario: agreement with the IMF allows Argentina to cover 80% gross financing needs for 2019 and stabilises FX market Leading privately owned bank in Argentina by loans and deposits Strong increase in ARS balances (loans +41% and deposits +34%). In addition, total volume growth boosted by US dollar denominated balances QoQ: revenue up due to spreads management and cash deposit fees. Higher costs and LLPs partially affected by the ARS depreciation 38


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Focusing on loyalty, transactions and target segments 39


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Appendix Loans and customer funds by units and by businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 40


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Appendix Retail Banking P&L* Q2’18 % Q1’18 H1’18 % H1’17 NII 8,070 2.3 16,104 10.7 Fee income 2,259 1.8 4,543 10.0 748 Gross income 10,643 1.7 21,315 10.3 706 Operating expenses -4,858 1.0 -9,744 11.1 +1% +2% LLPs -1,911 -9.5 -4,072 8.6 QoQ QoQ PBT 3,497 8.7 6,782 23.2 Underlying att. profit 2,003 5.6 3,935 20.0 +1% +4% YoY Net capital gains and provisions¹ -260 -260 YoY Attributable profit 1,743 -8.0 3,675 12.0 Loans Funds (*) EUR mn and % change in constant euros (1) In Q2’18, costs associated to integrations (mainly restructuring costs), net of tax impacts, in Spain and Portugal Focus on three main priorities: customer loyalty, digital transformation and operational excellence New commercial initiatives and launch of several offers across multi-channel model Progress in achieving our targets. 19.1 million loyal customers (+17% from June-17) and 28.3 million digital customers (+23% from June-17) Profit boosted by perimeter effect after Popular acquisition and the strong performance in commercial revenue 41


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Appendix Corporate & Investment Banking TOTAL 2,638 -3% 2,549 Capital & Other 272 -21% 215 Global Markets 880 -4% 846 Global Debt Customers Financing 673 +1% 682 -1% Global Transaction 813 Banking -1% 806 H1’17 H1’18 Leading positions in Latam and Europe, particularly in Export & Agency Finance, debt capital markets and structured financing Improving services to global and retail banking customers, adapting the offer of products to the digital transformation Attributable profit declined 4%. NII impacted by spreads and reduced volumes (selective growth and lower banking loan demand), lower gains on financial transactions and higher costs (transformation projects) Improved results of Global Transaction Banking and Global Debt Financing 42


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Appendix Wealth Management Total Assets Under +4% 338 Management Funds and 209 +6% investments*—SAM 177 +6% - Private Banking 57 +7% Custody of customer 87 +2% funds Customer deposits 42 -1% Customer loans 13 +10% Total contribution1 of EUR 514 million (+12% ) New Global Division that includes the Private Banking and Santander Asset Management (SAM) businesses of the Group in more than 10 countries Both businesses continue to be a reference in private banking and asset management in Spain and Latin America Key initiatives: development of UHNW proposition, Private Banking digital platform, strengthening of the SAM product catalogue Growth in volumes and revenue. Fee income growth driven by higher volumes and greater customer loyalty 43 (1) Profit after tax + total fee income generated by this business.


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Appendix Loans and customer funds by units and by businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 44


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Appendix position and optimise its cost of capital Key liquidity ratios Funding plan—issuances Jun-18 Jan-Jun 18 Net loan-to-deposit ratio (LTD): 111% Group issuances2 EUR 15 bn (~EUR 10 bn TLAC-eligible) Deposits + M/LT funding / net loans: 114% Main issuers Parent bank and UK Liquidity Coverage Ratio (LCR)1: 150% Main issuance currencies EUR, USD, GBP Comfortable liquidity position Focus on TLAC-eligible instruments, following (Group and subsidiaries) our decentralised liquidity and funding model (1) Provisional data (2) Parent Bank, UK, SCF and USA. 45 Excluding covered bonds and securitisations


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Appendix Loans and customer funds by units and by businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 46


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NPL Ratio


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Coverage ratio


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Non-performing loans and loan-loss allowances. June 2018 Non-performing loans Loan-loss allowances 100%: EUR 36,654 million 100%: EUR 25,148 million Other, 6% Other, 4% USA, 6% USA, 15% Argentina, 1% Spain, 30% Spain, 43% Chile, 6% Argentina, 1% Mexico, 2% Chile, 5% Mexico, 4% Brazil, 11% SCF, 10% UK, 8% Brazil, 18% Poland, 3% SCF, 6% Portugal, UK, 4% Portugal, 8% Poland, 3% 6% Percentage over Group’s total 49


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Cost of Credit


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Appendix Loans and customer funds by units and by businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 51


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(*) Including: in charges Allfunds for capital integration gains, USA costs fiscal and equity reform, stakes goodwill and charges intangible and assets in the US, provisions for hurricanes, increased stake in Santander costs Consumer associated USAto and integrations other (mainly restructuring costs), net of tax impacts, in Spain, Corporate Centre and Portugal


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(*) Including: in Allfunds charges for capital integration gains, USA costs fiscal and equity reform, stakes goodwill and charges intangible and assets in the US, provisions for hurricanes, increased stake in Santander Consumer USA and other 53 costs associated to integrations (mainly restructuring costs), net of tax impacts, in Spain, Corporate Centre and Portugal


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Spain EUR million (*) Including: costs


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Santander Consumer Finance


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Santander Consumer Finance (*) Including:


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Poland EUR Million


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Poland PLN million


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Portugal EUR million


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United Kingdom EUR million


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United Kingdom GBP million


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Brazil EUR million


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Brazil EUR million


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Mexico EUR million


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Mexico MXN million


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Chile EUR million


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Chille CLP million


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Argentina EUR million


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Argentina ARS million


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United States EUR million


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United States USD million


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Corporate Centre EUR million


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Glossary


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Glossary—Acronyms AFS: Available for sale RoRWA: Return on risk-weighted assets Bn: Billion RWA: Risk-weighted assets CET1: Common equity tier 1 ROF: Gains on financial transactions C&I: Commercial and Industrial RoTE: Return on tangible equity DGF: Deposit guarantee fund SCF: Santander Consumer Finance FL: Fully-loaded SC USA: Santander Consumer USA EPS: Earning per share SGCB: Santander Global Corporate Banking LTV: Loan to Value SMEs: Small and Medium Enterprises LLPs: Loan-loss provisions SRF: Single Resolution Fund MXN: Mexican Pesos ST: Short term NII: Net interest income SVR: Standard variable rate NIM: Net interest margin TNAV: Tangible net asset value NPL: Non-performing loans UF: Unidad de fomento (Chile) n.m.: Non meaningful YoY: PBT: Profit before tax UK: United Kingdom P&L: Profit and loss US: United States QoQ: Quarter on


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Glossary definitions PROFITABILITY AND EFFICIENCY RoTE: Return on tangible capital: Group attributable profit / average of: net equity (excluding minority interests) intangible assets (including goodwill) RoRWA: Return on risk-weighted assets: consolidated profit / average risk-weighted assets Efficiency: Operating expenses / gross income. Operating expenses defined as general administrative expenses + amortisations CREDIT RISK NPL ratio: Non-performing loans and customer advances, customer guarantees and contingent liabilities / total risk. Total risk is defined as: normal and non-performing balances of customer loans and advances, customer guarantees and contingent liabilities NPL coverage ratio: Provisions to cover losses due to impairment of customer loans and advances, customer guarantees and contingent liabilities / non-performing balances of customer loans and advances, customer guarantees and contingent liabilities Cost of credit: Provisions to cover losses due to impairment of loans in the last 12 months / average customer loans and advances of the last 12 months CAPITALISATION Tangible net asset value per share TNAV: Tangible stockholders’ equity / number of shares (excluding treasury shares). Tangible stockholders’ equity calculated as shareholders equity + accumulated other comprehensive income—intangible assets Notes: 1) The averages for the RoTE and RoRWA denominators are calculated on the basis of seven months from December to June. 2) For periods of less than a year, and in the event of non-recurring results existing, the profit used to calculate the RoTE is the annualised underlying attributable profit (excluding non-recurring results), to which are added non-recurring results without annualising them. 3) For periods of less than a year, and in the event of non-recurring results existing, the profit used to calculate the RoRWA is the consolidated annualised result (excluding non-recurring results), to which is added non-recurring results without annualising them. 4) The risk-weighted assets included in the RoRWA denominator are calculated in accordance with the criteria defined by the Capital Requirements Regulation (CRR).


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Thank you Our purpose is to help people and business prosper Our culture is based on believing that everything we do should be


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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

  Banco Santander, S.A.
Date: July 26, 2018   By:  

/s/ José García Cantera

      Name:   José García Cantera
      Title:   Chief Financial Officer