FORM 6-K
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Report of Foreign Issuer
Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934
For the month of April, 2018
Commission File Number: 001-12518
Banco Santander, S.A.
(Exact name of registrant as specified in its charter)
Ciudad Grupo Santander
28660 Boadilla del Monte (Madrid) Spain
(Address of principal executive office)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:
Form 20-F ☒ Form 40-F ☐
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):
Yes ☐ No ☒
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):
Yes ☐ No ☒
Banco Santander, S.A.
Item |
||
1 | Press Release regarding First Quarter 2018 Results | |
2 | January - March 2018 Financial Report | |
3 | First Quarter 2018 Earnings Presentation |
Santander attributable profit up 10% year-on-year in Q1 2018 to 2,054 million
The Group achieved a Return on Tangible Equity (RoTE) of 12.4% with its CET1 capital ratio reaching 11%
Madrid, 24 April 2018 - PRESS RELEASE
∎ | In constant euros (i.e. excluding the impact of currency movements) attributable profit increased 22%, driven by strong growth in Brazil, Spain and Mexico, and improved performance in the U.S. |
∎ | The Group maintained its position among the most profitable and efficient banks in the world, with RoTE increasing by 29 basis points to 12.4%, and a cost-to-income ratio of 47.4%. |
∎ | Santander has earned the loyalty of a further 3.3 million customers since Q1 2017, with lending and customer funds increasing by 13% and 16% respectively over the period in constant euros. |
∎ | The number of customers using digital services has increased by 24% to 27.3 million in the year, with the launch of a number of digital initiatives driving an increase in customer satisfaction. Santander now ranks among the top three banks for customer satisfaction in seven of its core countries. |
∎ | The Groups non-performing loan (NPL) ratio reduced further during the quarter to 4.02%, down 135 basis points since the integration of Popular in June 2017. Cost of credit has fallen to 1.04%, down 13 basis points since Q1 2017. |
∎ | Increased profitability allowed the Bank to strengthen its fully loaded CET1 capital ratio by 16 basis points during the quarter to 11%. |
∎ | At the Group AGM on 23 March 2018 the Bank announced its intention to increase the dividend paid from 2018 profits by 4.5% to 23 cents per share and pay the 2019 dividend entirely in cash. |
Banco Santander Group Executive Chairman, Ana Botín, said:
2018 has started well, with the Group generating double digit profit growth driven by strong results in Brazil, Spain and Mexico, and improved performance in the U.S.
Across all our markets we are executing our strategy successfully, accelerating our digital transformation through increased collaboration across the Group, and leveraging the scale of our business. This, in turn, is delivering more recurrent and sustainable earnings.
Importantly, we are achieving these results in the right way. Were focusing on being more simple, personal and fair in all we do. And we are working hard to help people and businesses prosper by supporting inclusive and sustainable growth. These are the foundations on which we are building a more responsible bank - and a bank that earns the lasting loyalty of its people, customers, shareholders and communities.
The outlook for 2018 remains positive, and I am confident our teams will execute well so we reach our objectives this year, as well as delivering profitable and responsible growth going forward.
Corporate Communications | 1 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid) Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
Results Summary (Q118 v Q117)
Q118 (m)
|
Q118 v Q117
|
Q118 v Q117 (EX FX)
| ||||||
GROSS INCOME | 12,151 | 1% | 11% | |||||
OPERATING EXPENSES | -5,764 | 4% | 13% | |||||
NET OPERATING INCOME | 6,387 | -2% | 10% | |||||
NET LOAN-LOSS PROVISIONS | 2,282 | -5% | 8% | |||||
PROFIT BEFORE TAX | 3,689 | 11% | 23% | |||||
ATTRIBUTABLE PROFIT | 2,054 | 10% | 22% |
Banco Santander S.A. (Santander) increased attributable profit during the first quarter of 2018 by 10% compared to the same period of last year, to 2,054 million.
In constant euros (i.e. excluding the impact of currency movements), attributable profit grew 22%, with the focus on customer loyalty resulting in further improvements in the quality and recurrence of the Groups earnings. Since Q1 2017 the Group has increased total loyal customers (people who see Santander as their main bank) by 3.3 million to 18.8 million.
Gross Income in the first quarter increased by 11% in constant euros to 12,151 million with net interest income and fee income increasing by 11% and 14% respectively. Lending and customer funds increased by 13% and 16% respectively in constant euros.
Operating expenses increased by 13% in constant euros as the Group continued to invest in its commercial and digital transformation, however, the cost-to-income ratio, a key measure of efficiency, remained among the lowest of our peer group at 47.4% (compared to a global peer average of over 65%).
The number of customers using digital services increased by 24% since Q1 2017 to 27.3 million, with the ongoing investment in technology driving an increase in digital service adoption.
A balanced presence across both mature and emerging markets remains one of Banco Santanders key strengths, with attributable profit increasing in eight of the Groups ten core markets. During the first quarter of 2018, Europe contributed 51% of Group profit and the Americas, 49%. The lending book also remains well diversified across business segments and geographies.
1. | Excluding corporate centre, and Spain real estate activities. 2. Loans excluding repos. |
Corporate Communications | 2 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid) Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
Santander strengthened its capital further during the quarter, increasing its fully loaded CET1 ratio by 16 basis points to 11% of which 9 bps were generated organically.
The Group non-performing loan ratio reduced further during the quarter to 4.02%, down 135 basis points since the integration of Popular in June 2017. Cost of credit has fallen to 1.04%, down 13 basis points since Q1 2017.
In the first quarter, Santander completed its agreement with Blackstone to transfer 51% of Populars real estate portfolio. Following this transaction, the Groups net Spanish real estate exposure now stands at 5.2 billion.
Over the last 12 months return on tangible equity, a key measure of profitability, has increased by 29 basis points on a like-for like basis to 12.4%, among the best of our peers.
Tangible net asset value per share was seven basis points lower than Q1 2017 at 4.12 due to the impact of IFRS 9. Excluding this impact it increased to 4.20.
Earnings per share (EPS) remained flat compared to Q1 2017 at 0.120 due to the impact of the capital increase carried out for the acquisition of Banco Popular. The Group maintains its target of achieving double digit EPS growth in 2018.
At the Group AGM on 23 March 2018 the Bank announced its intention to increase the dividend paid from 2018 profits by 4.5% to 23 cents per share and pay the 2019 dividend entirely in cash.
Country Summary (Q118 v Q117)
Attributable profit
|
Q118 (m)
|
Q118 v Q117
|
Q118 v Q117 (EX FX)
| |||||
Brazil |
677 | +7% | +27% | |||||
Spain |
455 | +26% | +26% | |||||
Santander Consumer Finance |
323 | +3% | +4% | |||||
UK |
320 | -23% | -21% | |||||
Mexico |
175 | +7% | +14% | |||||
Chile |
151 | +2% | +8% | |||||
Portugal |
127 | +1% | +1% | |||||
USA |
125 | +32% | +52% | |||||
Argentina |
66 | -39% | -11% | |||||
Poland |
63 | +6% | +3% |
Corporate Communications | 3 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid) Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
In Brazil attributable profit increased by 7% to 677 million (+27% in constant euros) as the Bank continued to grow loyal customers and improve customer satisfaction. Loans continued to grow faster than market average while the cost of credit improved further (down 49 basis points to 4.35%) due to the resilience of the Banks risk models. As a result, RoTE increased during the year to 19.9% from 16.5% at Q1 2017.
In Spain attributable profit increased by 26% to 455 million as the integration of Popular continued to progress on schedule. In March the Bank launched the 1|2|3 Profesional account, the first joint initiative for Santander and Popular customers. More than 75k accounts have been opened since launch. Costs increased following the incorporation of Popular, however, this was offset by positive trends in commercial revenues and an improvement in the cost of credit.
Santander Consumer Finance increased attributable profit by 3% during the period to 323 million (+4% in constant euros), with new lending increasing in all geographies. Higher net-interest income, combined with strong cost control and historically low NPLs and cost of credit, helped the business maintain best in class profitability, with a RoTE of 16.6%.
In the UK attributable profit fell by 23% to 320 million (-21% in constant euros) as a highly competitive environment placed pressure on revenues, and costs increased due to higher investments in strategic, digital transformation and regulatory projects. Loan loss provisions increased due to single provisions for clients in Global Corporate Banking, however, overall credit quality remained good, with the NPL ratio falling by 14 basis points to 1.17%.
In Mexico attributable profit increased by 7% to 175 million (+14% in constant euros) as the Bank added a further 400,000 loyal customers since Q1 2017. Significant investment in multichannel, digitalisation and commercial initiatives helped drive strong growth in both net interest income and fee income. This, combined with strong credit quality, resulted in an increase in RoTE of 83 basis points to 19.6%.
In Chile attributable profit increased by 2% to 151 million (+8% in constant euros) as a focus on customer satisfaction, loyalty and digital initiatives helped drive good growth in revenues. Loan and fund growth accelerated during the quarter, while cost of credit reduced by 20 basis points from March 2017 to 1.22%.
In Portugal, attributable profit increased by 1% to 127 million with profit growth impacted by a higher tax rate and lower portfolio sales than in Q1 2017. Profit before tax increased by 10% as the ongoing digital transformation enabled an increase in customer loyalty and commercial revenues.
In the US, attributable profit increased by 32% to 125 million (+52% in constant euros) with strong growth in Santander Consumer USA and Santander Bank. Santander Bank saw an increase in profitability due to further improvements in both the net interest margin and efficiency. Santander Consumer USA saw improvements to its cost of credit and reduced costs.
In Argentina strong growth in gross income (+35% in constant euros), driven by an increase in volumes and higher fee income, was offset by an increase in costs relating to the Citibank acquisition, leading to a fall in attributable profit of 39% to 66 million (-11% in constant euros). Santander is now the leading privately owned bank in Argentina by both loans and deposits.
Corporate Communications | 4 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid) Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
In Poland attributable profit increased by 6% to 63 million (+3% in constant euros) after lending increased across all key products and segments. The deposit base also increased with significant growth in demand. Profit was impacted by a change in the timing of the resolution fund payment to Q1 and lower trading gains.
About Banco Santander
Banco Santander is the largest bank in the Eurozone with a market capitalisation of 85,441 million at 31 March 2018. It has a strong and focused presence in 10 core markets across Europe and the Americas with more than 4 million shareholders and 200,000 employees serving 139 million customers.
Corporate Communications | 5 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid) Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
GRUPO SANTANDER. KEY CONSOLIDATED DATA
∎ BALANCE SHEET (EUR million) | Mar-18 | Dec-17 | % | Mar-17 | % | Dec-17 | ||||||||||||||||||
Total assets |
1,438,470 | 1,444,305 | (0.4 | ) | 1,351,956 | 6.4 | 1,444,305 | |||||||||||||||||
Loans and advances to customers |
856,628 | 848,914 | 0.9 | 795,312 | 7.7 | 848,914 | ||||||||||||||||||
Customer deposits |
767,340 | 777,730 | (1.3 | ) | 705,786 | 8.7 | 777,730 | |||||||||||||||||
Total customer funds |
977,488 | 985,703 | (0.8 | ) | 898,110 | 8.8 | 985,703 | |||||||||||||||||
Total equity |
105,466 | 106,832 | (1.3 | ) | 104,869 | 0.6 | 106,832 | |||||||||||||||||
Note: Total customer funds in dude customer deposits, mutual funds, pension funds, managed portfolios and insurance premiums
|
| |||||||||||||||||||||||
∎ INCOME STATEMENT (EUR million) | Q118 | Q417 | % | Q117 | % | 2017 | ||||||||||||||||||
Net interest income |
8,454 | 8,607 | (1.8 | ) | 8,402 | 0.6 | 34,296 | |||||||||||||||||
Gross income |
12,151 | 12,062 | 0.7 | 12,029 | 1.0 | 48,392 | ||||||||||||||||||
Net operating income |
6,387 | 6,101 | 4.7 | 6,486 | (1.5 | ) | 25,473 | |||||||||||||||||
Underlying profit before tax |
3,689 | 3.375 | 9.3 | 3,311 | 11.4 | 13,550 | ||||||||||||||||||
Underlying attributable profit to the Group |
2,054 | 1,924 | 6.8 | 1,867 | 10.0 | 7,516 | ||||||||||||||||||
Attributable profit to the Group |
2,054 | 1,542 | 33.2 | 1,867 | 10.0 | 6,619 | ||||||||||||||||||
Variations in constant euros:
Q118 vs Q417: Nil: +0.9%; Gross income: +3.4%; Net operating income: +7.7%; Underlying attributable profit: +9.6%; Attributable profit: +37.2%
Q118 vs Q117: Nil: +11.0%; Gross income: +11.4%; Net operating Income: +9.8%; Underlying attributable profit: +22.2%; Attributable profit: +22.2%
|
| |||||||||||||||||||||||
∎ EPS**, PROFITABILITY AND EFFICIENCY (%) | Q118 | Q417 | % | Q117 | % | 2017 | ||||||||||||||||||
Underlying EPS (euro) * |
0.120 | 0.113 | 6.2 | 0.120 | (0.5 | ) | 0.463 | |||||||||||||||||
EPS (euro) |
0.120 | 0.088 | 35.5 | 0.120 | (0.5 | ) | 0.404 | |||||||||||||||||
RoE |
8.67 | 7.81 | 8.19 | 7.14 | ||||||||||||||||||||
Underlying RoTE* |
12.42 | 11.79 | 12.13 | 11.82 | ||||||||||||||||||||
RoTE |
12.42 | 11.21 | 12.13 | 10.41 | ||||||||||||||||||||
RoA |
0.67 | 0.61 | 0.65 | 0.58 | ||||||||||||||||||||
Underlying RoRWA* |
1.59 | 1.48 | 1.48 | 1.48 | ||||||||||||||||||||
RoRWA |
1.59 | 1.44 | 1.48 | 1.35 | ||||||||||||||||||||
Efficiency ratio (with amortisations) |
47.4 | 49.4 | 46.1 | 47.4 | ||||||||||||||||||||
∎ SOLVENCY AND NPL RATIOS (%) | Mar-18 | Dec-17 | % | Mar-17 | % | Dec-17 | ||||||||||||||||||
Fully loaded CET1 |
11.00 | 10.84 | 10.66 | 10.84 | ||||||||||||||||||||
Phased-in CET1 |
11.19 | 12.26 | 12.12 | 12.26 | ||||||||||||||||||||
NPL ratio |
4.02 | 4.08 | 3.74 | 4.08 | ||||||||||||||||||||
Coverage ratio |
70.0 | 65.2 | 74.6 | 65.2 | ||||||||||||||||||||
∎ MARKET CAPITALISATION AND SHARES | Mar-18 | Dec-17 | % | Mar-17 | % | Dec-17 | ||||||||||||||||||
Shares (millions) |
16,136 | 16,136 | | 14,582 | 10.7 | 16,136 | ||||||||||||||||||
Share price (euros) * * |
5.295 | 5.479 | (3.4 | ) | 5.651 | (6.3 | ) | 5.479 | ||||||||||||||||
Market capitalisation (EUR million) |
85,441 | 88,410 | (3.4 | ) | 83,776 | 2.0 | 88,410 | |||||||||||||||||
Tangible book value per share (euro)** |
4.12 | 4.15 | 4.19 | 4.15 | ||||||||||||||||||||
Price / Tangible book value per share (X) ** |
1.29 | 1.32 | 1.35 | 1.32 | ||||||||||||||||||||
P/E ratio (X) ** |
11.06 | 13.56 | 11.94 | 13.56 | ||||||||||||||||||||
∎ OTHER DATA | Mar-18 | Dec-17 | % | Mar-17 | % | Dec-17 | ||||||||||||||||||
Number of shareholders |
4,108,798 | 4,029,630 | 2.0 | 3,957,838 | 3.8 | 4,029,630 | ||||||||||||||||||
Number of employees |
201,900 | 202,251 | (0.2 | ) | 188,182 | 7.3 | 202,251 | |||||||||||||||||
Number of branches |
13,637 | 13,697 | (0.4 | ) | 12,117 | 12.5 | 13,697 |
(*) | Excluding net capital gains and provisions. |
(**) | Q117 data adjusted for the capital increase in July 2017, for like-on-like comparisons with Q417 and Q118 data. |
Note: The financial information in this report was approved by the Board of Directors, following a favourable report from the Audit Committee
Corporate Communications | 6 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid) Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
Important Information:
In addition to the financial information prepared under International Financial Reporting Standards (IFRS), this press release includes certain alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority on 5 October 2015 (ESMA/2015/1415es) as well as non-IFRS measures (Non-IFRS Measures). The APMs and Non-IFRS Measures are performance measures that have been calculated using the financial information from the Santander Group but that are not defined or detailed in the applicable financial information framework and therefore have neither been audited nor are capable of being completely audited. These APMs and Non-IFRS Measures are been used to allow for a better understanding of the financial performance of the Santander Group but should be considered only as additional information and in no case as a replacement of the financial information prepared under IFRS. Moreover, the way the Santander Group defines and calculates these APMs and Non-IFRS Measures may differ to the way these are calculated by other companies that use similar measures, and therefore they may not be comparable. For further details of the APMs and Non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see 2018 1Q Financial Report, published as Relevant Fact on 24 April 2018, Section 26 of the Documento de Registro de Acciones for Banco Santander, S.A. (Santander) filed with the Spanish Securities Exchange Commission (the CNMV) on July 4, 2017 (the Share Registration Document) and Item 3A of the Annual Report on Form 20-F filed with the U.S. Securities and Exchange Commission of the United States of America (the SEC) on March 31, 2018 (the Form 20-F). These documents are available on Santander website (www.bancosantander.com).
The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries.
Santander cautions that this press release contains statements that constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as expect, project, anticipate, should, intend, probability, risk, VaR, RORAC, RoRWA, TNAV, target, goal, objective, estimate, future and similar expressions. These forward-looking statements are found in various places throughout this press release and include, without limitation, statements concerning our future business development and economic performance and our shareholder remuneration policy. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, industry, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. Numerous factors, including those reflected in the Form 20-F under Key Information-Risk Factors- and in the Share Registration Document under Factores de Riesgo- could affect the future results of Santander and could result in other results deviating materially from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements.
Forward-looking statements speak only as of the date of this press release and are based on the knowledge, information available and views taken on such date; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise
The information contained in this press release is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such persons own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in the press release. No investment activity should be undertaken only on the basis of the information contained in this press release. In making this press release available, Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever.
Neither this press release nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this press release is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000.
Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this press release should be construed as a profit forecast.
Corporate Communications | 7 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid) Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
Financial Report 2018
January - march
January March 2018 FINANCIAL REPORT 3 Key consolidated data 4 Santander aim 6 Group performance 9 General background 10 Income statement and balance sheet 17 Solvency ratios 18 Risk management 21 Business information 38 Corporate Governance 39 Sustainability 40 The Santander share 41 Financial information. Appendix 59 Alternative performance measures All customers. shareholders and the general public can use Santanders official social network channels in all the countries in which the Bank operates,
JANUARY - MARCH Key consolidated data |
GRUPO SANTANDER. KEY CONSOLIDATED DATA
∎ BALANCE SHEET (EUR million) | Mar-18 | Dec-17 | % | Mar-17 | % | Dec-17 | ||||||||||||||||||
Total assets |
1,438,470 | 1,444,305 | (0.4) | 1,351,956 | 6.4 | 1,444,305 | ||||||||||||||||||
Loans and advances to customers |
856,628 | 848,914 | 0.9 | 795,312 | 7.7 | 848,914 | ||||||||||||||||||
Customer deposits |
767,340 | 777,730 | (1.3) | 705,786 | 8.7 | 777,730 | ||||||||||||||||||
Total customer funds |
977,488 | 985,703 | (0.8) | 898,110 | 8.8 | 985,703 | ||||||||||||||||||
Total equity |
105,466 | 106,832 | (1.3) | 104,869 | 0.6 | 106,832 | ||||||||||||||||||
Note: Total customer funds include customer deposits, mutual funds, pension funds, managed portfolios and insurance premiums |
|
|||||||||||||||||||||||
∎ INCOME STATEMENT (EUR million) | Q118 | Q417 | % | Q117 | % | 2017 | ||||||||||||||||||
Net interest income |
8,454 | 8,607 | (1.8) | 8,402 | 0.6 | 34,296 | ||||||||||||||||||
Gross income |
12,151 | 12,062 | 0.7 | 12,029 | 1.0 | 48,392 | ||||||||||||||||||
Net operating income |
6,387 | 6,101 | 4.7 | 6,486 | (1.5) | 25,473 | ||||||||||||||||||
Underlying profit before tax |
3,689 | 3,375 | 9.3 | 3,311 | 11.4 | 13,550 | ||||||||||||||||||
Underlying attributable profit to the Group |
2,054 | 1,924 | 6.8 | 1,867 | 10.0 | 7,516 | ||||||||||||||||||
Attributable profit to the Group |
2,054 | 1,542 | 33.2 | 1,867 | 10.0 | 6,619 | ||||||||||||||||||
Variations in constant euros: Q118 vs Q417: NII: +0.9%; Gross income: +3.4%; Net operating income: +7.7%; Underlying attributable profit: +9.6%; Attributable profit: +37.2% |
| |||||||||||||||||||||||
Q118 vs Q117: NII: +11.0%; Gross income: +11.4%; Net operating income: +9.8%; Underlying attributable profit: +22.2%; Attributable profit: +22.2% | ||||||||||||||||||||||||
∎ EPS**, PROFITABILITY AND EFFICIENCY (%) | Q118 | Q417 | % | Q117 | % | 2017 | ||||||||||||||||||
Underlying EPS (euro) * |
0.120 | 0.113 | 6.2 | 0.120 | (0.5) | 0.463 | ||||||||||||||||||
EPS (euro) |
0.120 | 0.088 | 35.5 | 0.120 | (0.5) | 0.404 | ||||||||||||||||||
RoE |
8.67 | 7.81 | 8.19 | 7.14 | ||||||||||||||||||||
Underlying RoTE* |
12.42 | 11.79 | 12.13 | 11.82 | ||||||||||||||||||||
RoTE |
12.42 | 11.21 | 12.13 | 10.41 | ||||||||||||||||||||
RoA |
0.67 | 0.61 | 0.65 | 0.58 | ||||||||||||||||||||
Underlying RoRWA* |
1.59 | 1.48 | 1.48 | 1.48 | ||||||||||||||||||||
RoRWA |
1.59 | 1.44 | 1.48 | 1.35 | ||||||||||||||||||||
Efficiency ratio (with amortisations) |
47.4 | 49.4 | 46.1 | 47.4 | ||||||||||||||||||||
∎ SOLVENCY AND NPL RATIOS (%) | Mar-18 | Dec-17 | % | Mar-17 | % | Dec-17 | ||||||||||||||||||
Fully loaded CET1 |
11.00 | 10.84 | 10.66 | 10.84 | ||||||||||||||||||||
Phased-in CET1 |
11.19 | 12.26 | 12.12 | 12.26 | ||||||||||||||||||||
NPL ratio |
4.02 | 4.08 | 3.74 | 4.08 | ||||||||||||||||||||
Coverage ratio |
70.0 | 65.2 | 74.6 | 65.2 | ||||||||||||||||||||
∎ MARKET CAPITALISATION AND SHARES | Mar-18 | Dec-17 | % | Mar-17 | % | Dec-17 | ||||||||||||||||||
Shares (millions) |
16,136 | 16,136 | | 14,582 | 10.7 | 16,136 | ||||||||||||||||||
Share price (euros) ** |
5.295 | 5.479 | (3.4) | 5.651 | (6.3) | 5.479 | ||||||||||||||||||
Market capitalisation (EUR million) |
85,441 | 88,410 | (3.4) | 83,776 | 2.0 | 88,410 | ||||||||||||||||||
Tangible book value per share (euro) ** |
4.12 | 4.15 | 4.19 | 4.15 | ||||||||||||||||||||
Price / Tangible book value per share (X) ** |
1.29 | 1.32 | 1.35 | 1.32 | ||||||||||||||||||||
P/E ratio (X) ** |
11.06 | 13.56 | 11.94 | 13.56 | ||||||||||||||||||||
∎ OTHER DATA | Mar-18 | Dec-17 | % | Mar-17 | % | Dec-17 | ||||||||||||||||||
Number of shareholders |
4,108,798 | 4,029,630 | 2.0 | 3,957,838 | 3.8 | 4,029,630 | ||||||||||||||||||
Number of employees |
201,900 | 202,251 | (0.2) | 188,182 | 7.3 | 202,251 | ||||||||||||||||||
Number of branches |
13,637 | 13,697 | (0.4) | 12,117 | 12.5 | 13,697 |
(*) Excluding net capital gains and provisions.
(**) Q117 data adjusted for the capital increase in July 2017, for like-on-like comparisons with Q417 and Q118 data.
Note: The financial information in this report was approved by the Board of Directors, following a favourable report from the Audit Committee
In accordance with the Guidelines on Alternative Performance Measures published by the European Securities and Markets Authority on 5 October 2015 (Guidelines on Alternative Performance Measures, ESMA/2015/1415en), we are attaching herewith a glossary with the definitions and the conciliation with the items presented in the income statement of certain alternative performance measures used in this document. Please refer to Alternative Performance Measures Glossary on page 59.
Financial Report 2018 3
JANUARY - MARCH Santander aim |
SANTANDER AIM
Simple Personal Fair Helping people and businesses prosper 81%* 77%* 18.8 (+22%**) 27.3(+24%**) of employees engaged million loyal million digital perceive that employees customers customers their colleagues behave in a more Simple, Personal and Fair way ... m ake o n d sa ur a ti c e d s s us t e e ed t a y o People i v l o an m t p d e Customers o l r m m o s e e y a r e d l m 201,900 o . . o 139 a g . r e M million n g e . . . d r e a n s u l t t y h i l i n i t i g b w n i n t a r o t h h i og Communities* e g r e Shareholders h p l c er g b o i n i n a m ve r i v i n mu st .d s t a 2.1 nit ment . . s u 4.1 million people y million helped in 2017 44,862* 1,295* 11.00% +11% scholarships agreements with Fully loaded cash dividend granted universities CET1 ratio per share in 2017 and academic institutions growth in 2017 in 21 countries (*) 2017 data (**) % YoY
4 Financial Report 2018
JANUARY - MARCH Santander aim |
SANTANDER AIM
Simple Personal Fair Plans were designed to maximise our strengths and improve the opportunities identified in the latest global engagement survey. MyContribution, the performance management model for driving transformation, continued. The first phase was carried out in January, setting the individualised priorities. A collaboration agreement was signed between Santander and Workday in order to put into effect a common Human Resources platform throughout the Group. This will enable enhanced management of the talent pool at the global level and of our professionals in a more Simple, Personal and Fair way. The Leaders Academy Experience was launched. This is a training experience to help leaders play their role in the Banks transformation, speed up change and be an example in this new phase. Various strategies continued to be developed under the commercial transformation programme in order to improve customer loyalty and experience. The number of loyal customers rose by 3.3 million and digital ones by 5.2 million. Of note among the commercial actions implemented in the first quarter were the launch of the 1|2|3 Profesional in Spain (the first joint offer from Santander and Popular) and of the Trusted Profile for SMEs in Poland, which enables companies to manage incidents with public administrations remotely. As regards the digital transformation, we launched Santander One Pay FX, making Santander the first bank to offer blockchain-based international payment services to retail customers in several countries. Cockpit, an innovative auto finance platform, in Brazil; CrediSimples, the app for contracting funds and retirement savings plans, in Portugal; and Online Banking individuos in Argentina. In payments via mobile phone, we launched Garmin Pay in Poland, which enables payments to be made using a smartwatch connected to a MasterCard card and Súper Movil in Mexico, a sales channel for pre-approved loans. Santander Spain is the only bank in the country that incorporates all cards in Apple Pay for all segments. The AGM was held, with the participation of more than 660,000 shareholders and a quorum of 64.55% of the share capital, the highest in the Banks recent history. Shareholders once again confirmed their confidence in the board, approving 98% of the agreements proposed. The prestigious financial publication, Institutional Investor, in its latest 2018 The All-Europe Executive Team annual ranking, rated Santanders CEO and CFO as one of the Top 3 in their respective categories (Best CEOs and Best CFOs). Our corporate website and the Analyst Days held in 2017 were rated the second best in Europe. Banco Santander renewed its presence in the Dow Jones Sustainability Index (DJSI), where it has been since 2000 continuously. The Bloomberg Gender-Equality Index ranked Santander as one of the leaders in diversity. A total of EUR 183 million was invested in communities in 2017, with 2.1 million people helped and more than 44,000 scholarships granted. Santander reaffirmed its commitment to universities at the first European summit on education. Furthermore, it also renewed its cooperation with the Fundación General CSIC and assigned EUR 1.5 million to research and innovation projects and a new edition of the W30 and W50 leadership training programmes for female managers, university students and entrepreneurs.
Financial Report 2018 5
JANUARY - MARCH Consolidated financial report |
GROUP PERFORMANCE
6 Financial Report 2018
JANUARY - MARCH Consolidated financial report |
GROUP PERFORMANCE
Financial Report 2018 7
JANUARY - MARCH Consolidated financial report |
MAIN BUSINESS AREAS PERFORMANCE
(Greater detail on pages 21 to 37 and in the appendix)
(Changes in constant euros)
8 Financial Report 2018
JANUARY - MARCH General background |
GENERAL BACKGROUND
Grupo Santander developed its business in an economic environment that continued to strengthen. Global growth is expected to be close to 4% in 2018, higher than in recent years. The mature economies where the Bank operates are more upbeat, particularly the Eurozone and the United States, while among developing economies the recovery in Brazil and Argentina is consolidating and Mexico is stronger.
US and Mexican interest rates rose in the first quarter, while Brazils continued to fall. The rest of central banks held their benchmark rates flat.
Lastly, the euro strengthened in the first quarter against the currencies of most countries where the Group operates.
Country | GDP* change |
Economic performance | ||||
|
Eurozone |
+2.5% |
The upturn accelerated, reducing the divergences by country. Despite this, inflation remained low and wage rises were moderate. The European Central Bank is cutting back its asset purchase programme, but its messages suggest it will maintain its interest rates unchanged during 2018.
| |||
|
Spain |
+3.1% |
The economy continued to grow strongly, evenly balanced between domestic demand and exports and enabling the current account surplus to remain at 2% of GDP. The unemployment rate dropped to 16.6% in the fourth quarter of 2017 and inflation was low (1.2% in March 2018).
| |||
|
Poland |
+4.5% |
GDP grew briskly in 2017. The jobless rate was at an all time low of 4.5% in the fourth quarter of 2017. Inflation was 1.3% in March 2018 (below the central banks target). The central banks reference rate was unchanged at 1.5%.
| |||
|
Portugal |
+2.7% |
The outlook for 2018 is moderate but with balanced growth. The unemployment rate continued to decline (8.1% in the fourth quarter of 2017.) and inflation was 0.7% in February 2018. The budget deficit came down to 1.1% of GDP in 2017.
| |||
|
United Kingdom |
+1.8% |
The economy remained very stable in 2017 (1.8% growth vs. 1.9% in 2016). Inflation (2.7% in February) was affected by sterlings cumulative depreciation, which will ease in 2018. The unemployment rate (4.3%) was close to full employment. The Bank of England base rate (0.5%) could rise in May.
| |||
|
Brazil |
+1.0% |
The economy consolidated its recovery in the fourth quarter of 2017, driven by private consumption and investment. Inflation remained low (2.7% in March 2018, below the 4.5% target) and the central bank continued to cut its Selic rate to 6.50% in March, an historic low.
| |||
|
Mexico |
+2.0% |
GDP accelerated in the fourth quarter of 2017, spurred by the service sector and exports. Inflation softened to 5.0% in March and medium-term expectations remain anchored. The central bank increased its reference rate by 25 bps, to 7.50% in the first quarter of 2018.
| |||
|
Chile |
+1.5% |
The economy grew more strongly in the second half of 2017, when investment began to recover. Inflation remained low (1.8% in March) and the central bank held its reference rate at 2.5% (unchanged since May 2017).
| |||
|
Argentina |
+2.9% |
The economy grew by close to 4% in the second half of 2017, propelled by strong investment. Inflation rose a little in the first quarter of 2018, due to higher tariffs, however expectations of moderation for 2018 remained.
| |||
|
United States |
+2.3% |
GDP growth was still solid in the fourth quarter of 2017 and the unemployment rate fell to 4.1%. Inflation remained moderate but with signs of rising and the Fed continued to normalise its monetary policy. The federal funds rate rose 25 bps in March to 1.5-1.75%.
|
(*) Year-on-year change 2017
∎ EXCHANGE RATES: 1 EURO / CURRENCY PARITY |
||||||||||||||||||||||||
Average (income statement) |
Period-end (balance sheet) |
|||||||||||||||||||||||
Q118 | Q117 | Mar-18 | Dec-17 | Mar-17 | ||||||||||||||||||||
US dollar |
1.229 | 1.065 | 1.232 | 1.199 | 1.069 | |||||||||||||||||||
Pound sterling |
0.883 | 0.860 | 0.875 | 0.887 | 0.856 | |||||||||||||||||||
Brazilian real |
3.988 | 3.346 | 4.094 | 3.973 | 3.380 | |||||||||||||||||||
Mexican peso |
23.036 | 21.577 | 22.525 | 23.661 | 20.018 | |||||||||||||||||||
Chilean peso |
739.794 | 697.904 | 743.240 | 736.922 | 710.337 | |||||||||||||||||||
Argentine peso |
24.184 | 16.682 | 24.803 | 22.637 | 16.424 | |||||||||||||||||||
Polish zloty |
4.179 | 4.320 | 4.211 | 4.177 | 4.227 |
Financial Report 2018 9
JANUARY - MARCH Consolidated financial report |
GRUPO SANTANDER RESULTS
The good trend in results continued, with a first quarter attributable profit of EUR 2,054 million, the highest quarterly profit of the last few years
|
The first quarter profit was 33% higher than the fourth quarter, affected by the recording of non-recurring items. Excluding this, growth was 7% (10% excluding the exchange rate impact)
|
Compared to the first quarter of 2017, atributable profit rose 10% (22% without the exchange rate impact). This evolution was positively affected by Banco Populars incorporation and the greater stake in Santander Asset Management and negatively by exchange rates
|
These results reflected solid commercial revenue, an efficiency ratio of 47.4%, among the best of our competitors, and a further reduction in the cost of credit to 1.04%
|
The RoTE was 12.4%, higher than in 2017 and the RoRWA rose to 1.59%
|
Earnings per share (EPS) of EUR 0.120, unchanged from the first quarter of 2017, affected by the capital increase carried out following Banco Populars acquisition. In annualised terms, EPS would have increased double-digits over the full 2017
|
∎ GRUPO SANTANDER. INCOME STATEMENT |
||||||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||||||
Change | Change | |||||||||||||||||||||||||||
Q118 | Q417 | % | % excl. FX | Q117 | % | % excl. FX | ||||||||||||||||||||||
Net interest income |
8,454 | 8,607 | (1.8) | 0.9 | 8,402 | 0.6 | 11.0 | |||||||||||||||||||||
Net fee income |
2,955 | 2,949 | 0.2 | 2.9 | 2,844 | 3.9 | 14.4 | |||||||||||||||||||||
Gains (losses) on financial transactions |
493 | 421 | 17.0 | 18.9 | 573 | (13.9) | (4.2) | |||||||||||||||||||||
Other operating income |
249 | 85 | 193.2 | 200.0 | 211 | 18.2 | 30.1 | |||||||||||||||||||||
Dividends |
35 | 75 | (53.3) | (53.6) | 41 | (14.4) | (11.6) | |||||||||||||||||||||
Income from equity-accounted method |
178 | 223 | (20.3) | (17.0) | 133 | 33.8 | 45.2 | |||||||||||||||||||||
Other operating income/expenses |
36 | (213) | | | 37 | (1.9) | 23.1 | |||||||||||||||||||||
Gross income |
12,151 | 12,062 | 0.7 | 3.4 | 12,029 | 1.0 | 11.4 | |||||||||||||||||||||
Operating expenses |
(5,764) | (5,961) | (3.3) | (1.0) | (5,543) | 4.0 | 13.3 | |||||||||||||||||||||
General administrative expenses |
(5,151) | (5,267) | (2.2) | 0.3 | (4,915) | 4.8 | 14.5 | |||||||||||||||||||||
Personnel |
(3,000) | (3,116) | (3.7) | (1.5) | (2,912) | 3.0 | 11.9 | |||||||||||||||||||||
Other general administrative expenses |
(2,151) | (2,151) | 0.0 | 2.9 | (2,002) | 7.4 | 18.3 | |||||||||||||||||||||
Depreciation and amortisation |
(613) | (694) | (11.7) | (10.1) | (629) | (2.5) | 4.6 | |||||||||||||||||||||
Net operating income |
6,387 | 6,101 | 4.7 | 7.7 | 6,486 | (1.5) | 9.8 | |||||||||||||||||||||
Net loan-loss provisions |
(2,282) | (2,181) | 4.6 | 8.2 | (2,400) | (4.9) | 8.1 | |||||||||||||||||||||
Impairment losses on other assets |
(24) | (230) | (89.5) | (89.2) | (68) | (64.8) | (63.7) | |||||||||||||||||||||
Other income |
(392) | (315) | 24.5 | 24.6 | (707) | (44.6) | (39.3) | |||||||||||||||||||||
Underlying profit before tax |
3,689 | 3,375 | 9.3 | 12.2 | 3,311 | 11.4 | 23.2 | |||||||||||||||||||||
Tax on profit |
(1,280) | (1,090) | 17.5 | 20.9 | (1,125) | 13.8 | 25.4 | |||||||||||||||||||||
Underlying profit from continuing operations |
2,409 | 2,285 | 5.4 | 8.1 | 2,186 | 10.2 | 22.0 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Underlying consolidated profit |
2,409 | 2,285 | 5.4 | 8.1 | 2,186 | 10.2 | 22.0 | |||||||||||||||||||||
Minority interests |
355 | 362 | (1.8) | 0.0 | 319 | 11.3 | 20.6 | |||||||||||||||||||||
Underlying attributable profit to the Group |
2,054 | 1,924 | 6.8 | 9.6 | 1,867 | 10.0 | 22.2 | |||||||||||||||||||||
Net capital gains and provisions |
| (382) | (100.0) | (100.0) | | | | |||||||||||||||||||||
Attributable profit to the Group |
2,054 | 1,542 | 33.2 | 37.2 | 1,867 | 10.0 | 22.2 | |||||||||||||||||||||
Underlying EPS (euros) ** |
0.120 | 0.113 | 6.2 | 0.120 | (0.5) | |||||||||||||||||||||||
Underlying diluted EPS (euros) ** |
0.119 | 0.111 | 7.3 | 0.120 | (0.5) | |||||||||||||||||||||||
EPS (euros) ** |
0.120 | 0.088 | 35.5 | 0.120 | (0.5) | |||||||||||||||||||||||
Diluted EPS (euros) ** |
0.119 | 0.087 | 37.1 | 0.120 | (0.5) | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Average total assets |
1,439,732 | 1,460,975 | (1.5) | 1,353,495 | 6.4 | |||||||||||||||||||||||
Average stockholders equity |
94,793 | 93,628 | 1.2 | 91,171 | 4.0 |
(*) | In Q417, capital gains from the disposal of the stake in Allfunds Bank (EUR 297 million), USA fiscal reform (EUR 73 million), goodwill charges (EUR -603 million) and in the US provisions for hurricanes, repurchase of a minority stake and other (EUR -149 million) |
(**) | Q117 data adjusted for the capital increase in July 2017, with impact on earnings per share of previous periods, due to the change in the number of shares in circulation. The financial information for these periods has been restated in accordance with the applicable regulation. |
10 Financial Report 2018
JANUARY - MARCH Consolidated financial report |
∎ QUARTERLY INCOME STATEMENT |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Q117 | Q217 | Q317 | Q417 | Q118 | ||||||||||||||||
Net interest income |
8,402 | 8,606 | 8,681 | 8,607 | 8,454 | |||||||||||||||
Net fee income |
2,844 | 2,916 | 2,888 | 2,949 | 2,955 | |||||||||||||||
Gains (losses) on financial transactions |
573 | 286 | 422 | 421 | 493 | |||||||||||||||
Other operating income |
211 | 240 | 260 | 85 | 249 | |||||||||||||||
Dividends |
41 | 238 | 31 | 75 | 35 | |||||||||||||||
Income from equity-accounted method |
133 | 160 | 188 | 223 | 178 | |||||||||||||||
Other operating income/expenses |
37 | (157) | 42 | (213) | 36 | |||||||||||||||
Gross income |
12,029 | 12,049 | 12,252 | 12,062 | 12,151 | |||||||||||||||
Operating expenses |
(5,543) | (5,648) | (5,766) | (5,961) | (5,764) | |||||||||||||||
General administrative expenses |
(4,915) | (4,983) | (5,161) | (5,267) | (5,151) | |||||||||||||||
Personnel |
(2,912) | (2,943) | (3,000) | (3,116) | (3,000) | |||||||||||||||
Other general administrative expenses |
(2,002) | (2,039) | (2,161) | (2,151) | (2,151) | |||||||||||||||
Depreciation and amortisation |
(629) | (665) | (605) | (694) | (613) | |||||||||||||||
Net operating income |
6,486 | 6,401 | 6,486 | 6,101 | 6,387 | |||||||||||||||
Net loan-loss provisions |
(2,400) | (2,280) | (2,250) | (2,181) | (2,282) | |||||||||||||||
Impairment losses on other assets |
(68) | (63) | (54) | (230) | (24) | |||||||||||||||
Other income |
(707) | (785) | (591) | (315) | (392) | |||||||||||||||
Underlying profit before tax |
3,311 | 3,273 | 3,591 | 3,375 | 3,689 | |||||||||||||||
Tax on profit |
(1,125) | (1,129) | (1,243) | (1,090) | (1,280) | |||||||||||||||
Underlying profit from continuing operations |
2,186 | 2,144 | 2,347 | 2,285 | 2,409 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Underlying consolidated profit |
2,186 | 2,144 | 2,347 | 2,285 | 2,409 | |||||||||||||||
Minority interests |
319 | 395 | 371 | 362 | 355 | |||||||||||||||
Underlying attributable profit to the Group |
1,867 | 1,749 | 1,976 | 1,924 | 2,054 | |||||||||||||||
Net capital gains and provisions* |
| | (515) | (382) | | |||||||||||||||
Attributable profit to the Group |
1,867 | 1,749 | 1,461 | 1,542 | 2,054 | |||||||||||||||
Underlying EPS (euros) ** |
0.120 | 0.112 | 0.118 | 0.113 | 0.120 | |||||||||||||||
Underlying diluted EPS (euros) ** |
0.120 | 0.111 | 0.119 | 0.111 | 0.119 | |||||||||||||||
EPS (euros) ** |
0.120 | 0.112 | 0.084 | 0.088 | 0.120 | |||||||||||||||
Diluted EPS (euros) ** |
0.120 | 0.111 | 0.085 | 0.087 | 0.119 |
(*) Including :
| In Q317, integration costs (Popular EUR -300 million, Germany EUR -85 million) and charge for equity stakes and intangible assets (EUR -130 million). |
| In 4Q17, capital gains from the disposal of the stake in Allfunds Bank (EUR 297 million), USA fiscal reform (EUR 73 million), goodwill charges (EUR -603 million) and in the US provisions for hurricanes, repurchase of a minority stake and other (EUR -149 million). |
(**) Data adjusted to capital increase of July 2017.
Financial Report 2018 11
JANUARY - MARCH Consolidated financial report |
First quarter results compared to the fourth quarter of 2017
The Groups first quarter attributable profit of EUR 2,054 million was 33% higher than the fourth quarter, a period affected by non-recurring items amounting to EUR 382 million negative net of taxes, mainly amortisation of SC USAs goodwill and the capital gain of Allfunds.
Eliminating these effects, growth was 7% (10% excluding the exchange rate impact). Growth was due to:
| Higher gross income (+3%) from fee income and gains on financial transactions, to which the contribution to the Deposit Guarantee Fund is added in the fourth quarter. |
| Operating expenses were 1% lower, with falls in Spain, Poland, Portugal and Brazil. |
| The line of other results and provisions declined, and was significantly lower than in all quarters of 2017, mainly because of reduced impairment of intangible assets in 2018 and lower charges for conduct remediation. |
Evolution of results over the first quarter of 2017
Attributable profit rose 10% year-on-year and 22% excluding the exchange rate impact. The P&L performance by line was as follows (all changes exclude the exchange rate impact).
Gross income
| The structure of our gross income, where net interest income and fee income account for 94% of total revenue, well above the average of our competitors, continues to enable us to grow in a consistent and recurring way. Gross income increased 11%, as follows: |
| Net interest income rose 11%, due to greater lending and higher deposits, mainly in developing countries, the entry of Banco Popular and management of spreads. |
All units increased except for the United Kingdom, affected by pressure on spreads on new lending and standard variable rate (SVR) balances, and the US, hit by lower balances in the auto finance portfolio and tighter spreads. The decline in revenue was offset by lower provisions.
| Fee income was up 14%, and grew at a faster pace than in previous years, reflecting greater activity and customer loyalty, as well as the strategy of growth in services and higher value-added products and in areas of low capital consumption, where the increased stake in Santander Asset Management is recorded. By businesses, rise in fee income from Retail Banking (77% of the total) as well as from GCB and Wealth Management. |
| Gains on financial transactions, which only account for 4% of gross income, fell 4% and the sum of dividends, equity-accounted income and other income rose EUR 58 million, partly because of the higher income from leasing in the United States. |
12 Financial Report 2018
JANUARY - MARCH Consolidated financial report |
Operating expenses
| Operating expenses rose 13% as a result of the perimeter impact and higher inflation in some countries. In real terms (excluding inflation and the perimeter effect), they increased 2%, mainly due to investments in commercial transformation and digitalisation. Recent optimisation measures taken as part of the ongoing integration process will be reflected in achieving synergies in the future |
Of note by units was the fall in real terms of costs in Portugal and the United States, while those at Santander Consumer Finance, Poland and Chile were basically flat. The main rises were in Mexico, due to investments in infrastructure; in Argentina, because of Citibanks integration, the review of the salary agreement and investments in transformation and technology; and in the UK due to investments in regulatory, strategic and digital transformation projects.
Costs increased slightly in Brazil (due to business growth). In Spain they rose YoY, but declined versus the fourth quarter, showing the first fruits of the optimisation plan.
In short, we are keeping our focus on operational excellence in order to remain a reference in the sector in terms of efficiency, while we continued to enhance the customer experience.
Loan-loss provisions
| Good evolution of credit quality ratios. Both the NPL ratio, as well as the coverage ratio and the cost of credit, improved over 2017. Loan-loss provisions increased in most countries, partly as a result of the growth in volumes and partly because of the larger sales of portfolios and the release of provisions in 2017. |
| The cost of credit dropped from 1.17% in March 2017 to 1.04% a year later, and continued to be better than the goal we announced at the Investor Day. |
Other results and provisions
| Other results and provisions were EUR 416 million negative, 42% lower than in the first quarter of 2017. This item records different kinds of provisions, as well as capital gains, capital losses and asset impairment. The sharp drop compared to the same period of 2017 was largely due to Brazil, because of lower provisions for legal and labour claims (trabalhistas). |
Profit and profitability
| Pre-tax profit rose 23% year-on-year and attributable profit 22%. The tax rate was 35%, slightly higher than in 2017. |
| RoTE (12.4%) and RoRWA (1.59%) were also higher year-on-year and over the whole of 2017. Both ratios are the best of the last few years. |
| Earnings per share (EPS) were EUR 0.120, unchanged from the first quarter of 2017, affected by the capital increase last year. In annualised terms it would be clearly higher to that for the full 2017. |
|
|
Financial Report 2018 13
JANUARY - MARCH Consolidated financial report |
∎ GRUPO SANTANDER BALANCE SHEET |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Assets | Mar-18 | Mar-17 | Absolute change |
% | Dec-17 | |||||||||||||||
Cash, cash balances at central banks and other demand deposits |
100,673 | 74,804 | 25,869 | 34.6 | 110,995 | |||||||||||||||
Financial assets held for trading |
124,591 | 143,109 | (18,518) | (12.9) | 125,458 | |||||||||||||||
Debt securities |
32,059 | 46,944 | (14,885) | (31.7) | 36,351 | |||||||||||||||
Equity instruments |
17,941 | 16,174 | 1,767 | 10.9 | 21,353 | |||||||||||||||
Loans and advances to customers |
10,630 | 11,375 | (745) | (6.5) | 8,815 | |||||||||||||||
Loans and advances to central banks and credit institutions |
8,394 | 3,449 | 4,945 | 143.4 | 1,696 | |||||||||||||||
Derivatives |
55,567 | 65,167 | (9,600) | (14.7) | 57,243 | |||||||||||||||
Financial assets designated at fair value through profit or loss |
58,214 | 46,026 | 12,188 | 26.5 | 34,781 | |||||||||||||||
Loans and advances to customers |
20,716 | 17,865 | 2,851 | 16.0 | 20,475 | |||||||||||||||
Loans and advances to central banks and credit institutions |
29,658 | 24,038 | 5,620 | 23.4 | 9,889 | |||||||||||||||
Other (debt securities an equity instruments) |
7,840 | 4,123 | 3,717 | 90.2 | 4,417 | |||||||||||||||
Financial assets designated at fair value through equity |
123,285 | 118,195 | 5,090 | 4.3 | 133,271 | |||||||||||||||
Debt securities |
119,267 | 112,946 | 6,321 | 5.6 | 128,481 | |||||||||||||||
Equity instruments |
2,929 | 5,249 | (2,320) | (44.2) | 4,790 | |||||||||||||||
Loans and advances to customers |
1,089 | | 1,089 | | | |||||||||||||||
Loans and advances to central banks and credit institutions |
| | | | | |||||||||||||||
Financial assets measured at amortised cost |
915,454 | 859,072 | 56,382 | 6.6 | 916,504 | |||||||||||||||
Debt securities |
41,047 | 27,169 | 13,878 | 51.1 | 31,034 | |||||||||||||||
Loans and advances to customers |
824,193 | 766,072 | 58,121 | 7.6 | 819,625 | |||||||||||||||
Loans and advances to central banks and credit institutions |
50,214 | 65,831 | (15,617) | (23.7) | 65,845 | |||||||||||||||
Investments in subsidaries, joint ventures and associates |
9,155 | 5,275 | 3,880 | 73.6 | 6,184 | |||||||||||||||
Tangible assets |
21,912 | 22,807 | (895) | (3.9) | 22,975 | |||||||||||||||
Intangible assets |
28,523 | 29,645 | (1,122) | (3.8) | 28,683 | |||||||||||||||
Goodwill |
25,612 | 26,939 | (1,327) | (4.9) | 25,769 | |||||||||||||||
Other intangible assets |
2,911 | 2,706 | 205 | 7.6 | 2,914 | |||||||||||||||
Other assets |
56,663 | 53,023 | 3,640 | 6.9 | 65,454 | |||||||||||||||
Total assets |
1,438,470 | 1,351,956 | 86,514 | 6.4 | 1,444,305 | |||||||||||||||
Liabilities and shareholders equity | ||||||||||||||||||||
Financial liabilities held for trading |
95,172 | 99,550 | (4,378) | (4.4) | 107,624 | |||||||||||||||
Customer deposits |
18,881 | 10,649 | 8,232 | 77.3 | 28,179 | |||||||||||||||
Debt securities issued |
| | | | | |||||||||||||||
Deposits by central banks and credit institutions |
1,654 | 644 | 1,010 | 156.8 | 574 | |||||||||||||||
Derivatives |
54,163 | 67,580 | (13,417) | (19.9) | 57,892 | |||||||||||||||
Other |
20,474 | 20,677 | (203) | (1.0) | 20,979 | |||||||||||||||
Financial liabilities designated at fair value |
59,706 | 56,606 | 3,100 | 5.5 | 59,617 | |||||||||||||||
Customer deposits |
32,477 | 27,495 | 4,982 | 18.1 | 28,945 | |||||||||||||||
Debt securities issued |
2,445 | 3,373 | (928) | (27.5) | 3,056 | |||||||||||||||
Deposits by central banks and credit institutions |
24,784 | 25,738 | (954) | (3.7) | 27,027 | |||||||||||||||
Other |
| | | | 589 | |||||||||||||||
Financial liabilities measured at amortized cost |
1,134,513 | 1,048,447 | 86,066 | 8.2 | 1,126,069 | |||||||||||||||
Customer deposits |
715,981 | 667,642 | 48,339 | 7.2 | 720,606 | |||||||||||||||
Debt securities issued |
221,540 | 218,019 | 3,521 | 1.6 | 214,910 | |||||||||||||||
Deposits by central banks and credit institutions |
166,925 | 137,029 | 29,896 | 21.8 | 162,714 | |||||||||||||||
Other |
30,067 | 25,757 | 4,310 | 16.7 | 27,839 | |||||||||||||||
Liabilities under insurance contracts |
850 | 635 | 215 | 33.9 | 1,117 | |||||||||||||||
Provisions |
14,284 | 14,411 | (127) | (0.9) | 14,490 | |||||||||||||||
Other liabilities |
28,479 | 27,438 | 1,041 | 3.8 | 28,556 | |||||||||||||||
Total liabilities |
1,333,004 | 1,247,087 | 85,917 | 6.9 | 1,337,472 | |||||||||||||||
Shareholders equity |
117,451 | 107,706 | 9,745 | 9.0 | 116,265 | |||||||||||||||
Capital stock |
8,068 | 7,291 | 777 | 10.7 | 8,068 | |||||||||||||||
Reserves |
107,329 | 100,215 | 7,114 | 7.1 | 103,608 | |||||||||||||||
Attributable profit to the Group |
2,054 | 1,867 | 187 | 10.0 | 6,619 | |||||||||||||||
Less: dividends |
| (1,667) | 1,667 | (100.0) | (2,029) | |||||||||||||||
Other comprehensive income |
(22,483) | (15,122) | (7,361) | 48.7 | (21,777) | |||||||||||||||
Minority interests |
10,498 | 12,285 | (1,787) | (14.5) | 12,344 | |||||||||||||||
Total equity |
105,466 | 104,869 | 597 | 0.6 | 106,832 | |||||||||||||||
Total liabilities and equity |
1,438,470 | 1,351,956 | 86,514 | 6.4 | 1,444,305 |
NOTE: Due to the application of IFRS 9 from 1 January 2018 and the decision to not restate the accounts, as permitted in the regulation, the balance sheet from the first quarter of 2018 is not comparable with previous reporting periods. As such, for comparative purposes, and given the portfolio reclassification and the corresponding nomenclature changes were not significant, the 2017 accounts have been reorganised in accordance with the new aims and valuation methods. The initial impact as of 1 January 2018 was a 1.8% increase in fair value portfolios and a 0.8% decrease in portfolios valued at amortised cost, including a EUR 2 billion increase in impairment losses. The resulting decrease in equity was just under EUR 1.5 billion.
14 Financial Report 2018
JANUARY - MARCH Consolidated financial report |
GRUPO SANTANDER BALANCE SHEET
The balances of loans and advances were stable in the first quarter, as well as those of customer funds with little impact from exchange rates
|
Year-on-year comparisons reflected a positive effect from Banco Populars integration last June, mainly in Spain and Portugal, and a negative one of around 6 pp from the impact of exchange rates and the depreciation of most currencies against the euro
|
Gross loans and advances excluding reverse repos increased 13% YoY (excluding the exchange rate impact), with rises in 9 of the 10 core units
|
Customer funds rose 16% (excluding the exchange rate impact), with growth in 8 of the 10 core units. Double-digit growth in demand and time deposits as well as in mutual funds
|
Gross customer loans and advances (excluding reverse repos)
Gross customer loans and advances excluding reverse repos were evenly balanced: individuals (46%), consumer credit (16%), SMEs and companies (28%) and GCB (10%).
| Quarter-on-quarter, and excluding the exchange rate impact, loans were largely stable (+0.3%) with the following performance by country: |
| Balances increased 3% in developing countries, particularly Argentina (+11%), Chile (+3%) and Brazil (+3%). |
| On the other hand, balances remained unchanged (-0.2%) in mature countries. |
| Year-on-year growth was 7% higher and 13% eliminating the impact of exchange rates, for the whole Group, favoured by the acquisition of Banco Popular. |
| Rises in nine of the 10 main countries, particularly in Spain (+44%), Argentina (+41%) and Portugal (+30%). Also noteworthy in Brazil (+11%), Mexico (+8%) and Santander Consumer Finance (+7%), all of them growing at a faster pace than in previous quarters. Lastly, Polands rose 5%. |
| The only country where loans fell was the United States (-3%), where optimisation of portfolios continues. |
|
|
Financial Report 2018 15
JANUARY - MARCH Consolidated financial report |
Customer funds
Customer funds are well diversified by products: 59% are demand deposits, 22% time deposits and 19% mutual funds.
| In the first quarter, total deposits excluding repos and mutual funds, hardly changed (+0.5% excluding the exchange rate impact). |
| Evolution by countries. All units in developing countries increased their funds in their respective currencies, notably Argentina and Brazil. Positive performance also among mature countries except for Spain, where we continued the strategy of reducing the expensive balances incorporated from Popular, and the UK, where balances of time deposits are also being reduced. |
| Growth year-on-year was 10% and 16% excluding the exchange rate impact, favoured by Banco Populars acquisition. |
| The strategy continued to focus on boosting loyalty and this helped produce rises of 15% in demand deposits and 19% in mutual funds. Time deposits increased 19%, largely due to Latin American countries, particularly Brazil, within the strategy of replacing letras financieras with customer deposits in order to optimise the cost of funds. |
| Growth in eight of the 10 core units. As well as Spain (+38%) and Portugal (+19%), benefiting from the positive impact of Banco Popular, the largest rises were in Argentina (+41%), Brazil (+28%), Mexico (+9%) and Poland (+6%). The only decline was in the US (-6%) due to the outflow of wholesale and public sector deposits. |
As well as capturing customer deposits, Grupo Santander, for strategic reasons, maintains a selective policy of issuing securities in the international fixed income markets and strives to adapt the frequency and volume of its market operations to the structural liquidity needs of each unit, as well as to the receptiveness of each market.
| In the first quarter of 2018 various Group units carried out several issuances, such as: |
| Medium- and long-term senior debt issuances amounting to EUR 4,678 million and covered bonds placed in the market of EUR 1,566 million. Securitisations placed in the market of EUR 3,645 million. |
| Issues eligible for Total Loss-Absorbing Capacity (TLAC) amounting to EUR 6,154 million, in order to strengthen the Groups situation, consisting of senior non-preferred: EUR 3,404 million; subordinated debt: EUR 1,250 million and preferred: EUR 1,500 million. |
| Maturities of medium- and long-term debt of EUR 8,016 million |
| The net loan-to-deposit ratio was 112% (113% in March 2017). The ratio of deposits plus medium- and long-term funding to the Groups loans was 113%, underscoring the comfortable funding structure. |
|
|
16 Financial Report 2018
JANUARY - MARCH Consolidated financial report |
SOLVENCY RATIOS1
The fully loaded CET 1 ratio increased 16 bps in the quarter to 11.0%.
|
Tangible equity per share was EUR 4.12. Excluding the initial application of IFRS 9 (EUR -0.08), it would be EUR 4.20 (+1.2% versus December 2017)
|
The fully loaded leverage ratio was 5.1% (5.0% in March 2017)
|
At the end of March 2018, the total phased-in capital ratio stood at 14.66% and the phased-in CET1 ratio at 11.19%, comfortably meeting the minimum levels required by the European Central Bank on a consolidated basis: 12.156% for the total capital ratio and 8.656% for the CET1 ratio.
In fully loaded terms, the CET1 ratio in March was 11.0%, up 16 bps in the quarter with the following breakdown: organic generation of 9 bps, perimeter impact of 8 bps and other impacts, including valuation changes in fair value portfolios, of -1 bp.
Additionally, on 1 January 2018, the IFRS 9 regulation came into force and includes various accounting changes which affect capital ratios. According to the new regulation, provisions can no longer be classified as general and their excesses no longer count towards Tier 2 capital, reducing the total capital ratio by 63 bps in the quarter. The second main impact corresponds to an increase in provisions due to moving to an expected loss framework from an incurred loss framework. Santander opted to apply the dynamic phase-in arrangements, which imply a transitional application of over five years. Excluding the transitional arrangements, the total impact on the fully loaded CET1 ratio would have been -23 bps.
In accordance with the TLAC issuance plan, there were two main issuances in the quarter, with impact on the capital ratios. In February we issued EUR 1.25 billion of subordinated (Tier 2) debt maturing in 2028. In March we completed a EUR 1.5 billion issuance of contingent convertible capital securities (CoCos), which contribute towards additional tier 1 (AT1) capital levels.
(*) All 2018 data calculated using the IFRS 9 transitional arrangements, unless otherwise indicated
Financial Report 2018 17
JANUARY - MARCH Consolidated financial report |
RISK MANAGEMENT
The Groups NPL ratio continued its downward trend (-6 bps in the quarter to 4.02%)
|
Good evolution of the cost of credit (1.04%), 13 bps lower than in the first quarter of 2017 and 3 bps better than the fourth
|
Loan-loss provisions at the end of March amounted to EUR 2,282 million, increasing coverage to 70% from 65% at the end of 2017. This increase is due to the initial application of IFRS 9
|
18 Financial Report 2018
JANUARY - MARCH Consolidated financial report |
∎ NON-PERFORMING LOANS BY QUARTER |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Q117 |
Q217 | Q317 | Q417 | Q118 | ||||||||||||||||
Balance at beginning of period |
33,643 | 32,158 | 50,714 | 39,442 | 37,596 | |||||||||||||||
Net additions |
1,583 | 2,255 | 2,499 | 1,933 | 2,340 | |||||||||||||||
Increase in scope of consolidation |
18 | 20,969 | (10,954) | | | |||||||||||||||
Exchange rate differences and other |
536 | (854) | (150) | (358) | 361 | |||||||||||||||
Write-offs |
(3,623) | (3,813) | (2,667) | (3,420) | (2,890) | |||||||||||||||
Balance at period-end |
32,158 | 50,714 | 39,442 | 37,596 | 37,407 |
Structural exchange rate risk
Santander has a core capital ratio coverage level of around 100% in order to protect itself from exchange rate movements.
Financial Report 2018 19
JANUARY - MARCH Consolidated financial report |
REAL ESTATE ACTIVITY IN SPAIN
| As announced after the acquisition of Banco Popular, and in order to reduce Grupo Santanders unproductive assets to immaterial levels, on 8 August Banco Popular formalised agreements with the Blackstone fund for the acquisition by the fund of 51% of Banco Populars real estate business and thus control over it. This business consists of the foreclosed real estate portfolio, non-performing loans emanating from the real estate sector and other assets related to Banco Populars activity and that of its subsidiaries. |
| As envisaged, the transaction was closed in the first quarter of 2018, once the corresponding authorisations were obtained. This enables Santander to focus on Populars integration and limits uncertainties on possible additional losses related to the real estate exposure. |
| The closing of the transaction involves the creation of a company controlled by the Blackstone fund, in which Santander has a 49% stake, to which Banco Popular transferred the business constituted by the assets stated and 100% of the share capital of Aliseda. |
| The operation does not involve for Banco Popular and Banco Santander any significant impact on the P&L. The positive impact on Grupo Santanders fully loaded CET1 ratio was 10 bps. |
| Following this operation, the Spain Real Estate Activity units net exposure stands at EUR 5,200 million (coverage of 50%). This comprises real estate assets for a net value of EUR 4,000 million (coverage of 51%) and real estate loans of EUR 1,200 million (coverage of 43%). |
20 Financial Report 2018
JANUARY - MARCH Business information |
DESCRIPTION OF BUSINESS
In 2018 Grupo Santander maintained the same general criteria applied in 2017, as well as the business segments, with the following exceptions:
| Banco Populars financial results and balance sheet have been allocated to the corresponding geographic areas. In 2017, starting from the integration date, Banco Popular was reported separately. The main affected areas are: Spain, Portugal and Real Estate Activity in Spain. |
| The Wealth Management unit, created at the end of 2017, will be reported independently as a global business. This unit was previously included in Retail Banking. This change has no impact on the geographic business. |
| Annual adjustment of the Global Customer Relationship Models perimeter, between Retail Banking and Global Corporate Banking, with no impact on the geographic business. |
These changes have no impact on the Groups figures. However, for comparative purposes, the figures of previous periods have been restated including changes in the affected geographic and global businesses.
Moreover, the balance sheets have been adjusted to the new IFRS 9 regulation. Since retroactive application of this rule is not mandatory, certain lines of the 2018 balance sheet are not comparable with previously reported periods. For comparative purposes, and given the scant significance of portfolio reclassifications and their nomenclature changes, the 2017 accounts have been reorganised in accordance with their purpose and valuation method.
The financial statements of each business unit have been drawn up by aggregating the Groups basic operating units. The information relates to both the accounting data of the units integrated in each segment, as well as that provided by the management information systems. In all cases, the same general principles as those used in the Group are applied.
The operating business areas are structured into two levels:
Geographic businesses. The operating units are segmented by geographical areas. This coincides with the Groups first level of management and reflects Santanders positioning in the worlds three main currency areas (euro, sterling and dollar). The segments reported on are: |
| Continental Europe. This covers all businesses in the area. Detailed financial information is provided on Spain, Portugal, Poland and Santander Consumer Finance (which incorporates all the regions business, including the three countries mentioned herewith). |
| United Kingdom. This includes the businesses developed by the Groups various units and branches in the country. |
| Latin America. This embraces all the Groups financial activities conducted via its banks and subsidiaries in the region. The financial statements of Brazil, Mexico, Chile and Argentina are set out. |
| United States. Includes the holding Santander Holdings USA (SHUSA) and its subsidiaries Santander Bank, Banco Santander Puerto Rico, Santander Consumer USA, Banco Santander International, Santander Investment Securities and the New York branch. |
Global businesses. The activity of the operating units is distributed by the type of business: Retail Banking, Santander Global Corporate Banking, Wealth Management and Spain Real Estate Activity. |
| Retail Banking. This covers all customer banking businesses, including consumer finance, except those of corporate banking, which are managed through the SGCB, and asset management and private banking, which are managed by Wealth Management. The results of the hedging positions in each country are also included, conducted within the sphere of each ones Assets and Liabilities Committee. |
| Santander Global Corporate Banking (SGCB). This business reflects the revenues from global corporate banking, investment banking and markets worldwide including treasuries managed globally (always after the appropriate distribution with Retail Banking customers), as well as equities business. |
| Wealth management. Includes the asset management business (Santander Asset Management), the new corporate unit of Private Banking and International Private Banking in Miami and Switzerland. |
In addition to these operating units, which report by geographic area and by businesses, the Group continues to maintain the area of Corporate Centre. This area incorporates the centralised activities relating to equity stakes in financial companies, financial management of the structural exchange rate position, assumed within the sphere of the Groups Assets and Liabilities Committee, as well as management of liquidity and of shareholders equity via issuances.
As the Groups holding entity, this area manages all capital and reserves and allocations of capital and liquidity with the rest of businesses. It also incorporates amortisation of goodwill but not the costs related to the Groups central services (charged to the areas), except for corporate and institutional expenses related to the Groups functioning.
The figures of the Groups various units have been drawn up in accordance with these criteria, and so do not coincide individually with those published by each unit. |
Financial Report 2018 21
JANUARY - MARCH Business information |
∎ NET OPERATING INCOME | QoQ | YoY | ||||||||||||||||||||||||||
EUR million | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Continental Europe |
1,915 | 16.5 | 16.3 | 13.0 | 13.3 | |||||||||||||||||||||||
o/w: Spain |
918 | 41.9 | 41.9 | 23.9 | 23.9 | |||||||||||||||||||||||
Santander Consumer Finance |
631 | 0.9 | 0.9 | 2.4 | 3.4 | |||||||||||||||||||||||
Poland |
179 | (18.0) | (19.0) | 2.3 | (1.0) | |||||||||||||||||||||||
Portugal |
183 | 11.9 | 11.9 | 17.8 | 17.8 | |||||||||||||||||||||||
United Kingdom |
586 | (6.0) | (6.6) | (17.4) | (15.1) | |||||||||||||||||||||||
Latin America |
3,391 | 0.6 | 5.2 | (3.2) | 13.2 | |||||||||||||||||||||||
o/w: Brazil |
2,280 | 2.6 | 7.3 | (5.1) | 13.1 | |||||||||||||||||||||||
Mexico |
491 | 1.3 | 4.5 | (2.7) | 3.9 | |||||||||||||||||||||||
Chile |
382 | (0.0) | (0.7) | 0.2 | 6.2 | |||||||||||||||||||||||
Argentina |
159 | (22.4) | (7.2) | (13.9) | 24.9 | |||||||||||||||||||||||
USA |
843 | 2.3 | 6.3 | (19.1) | (6.6) | |||||||||||||||||||||||
Operating areas |
6,734 | 4.2 | 7.1 | (3.1) | 7.3 | |||||||||||||||||||||||
Corporate Centre |
(348) | (3.1) | (3.1) | (24.5) | (24.5) | |||||||||||||||||||||||
Total Group |
6,387 | 4.7 | 7.7 | (1.5) | 9.8 | |||||||||||||||||||||||
∎ ATTRIBUTABLE PROFIT TO THE GROUP | QoQ | YoY | ||||||||||||||||||||||||||
EUR million | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Continental Europe |
931 | 14.4 | 14.3 | 20.3 | 21.0 | |||||||||||||||||||||||
o/w: Spain |
455 | 37.6 | 37.6 | 25.7 | 25.7 | |||||||||||||||||||||||
Santander Consumer Finance |
323 | 3.7 | 3.7 | 2.7 | 4.0 | |||||||||||||||||||||||
Poland |
63 | (22.3) | (23.3) | 6.3 | 2.8 | |||||||||||||||||||||||
Portugal |
127 | 6.3 | 6.3 | 1.1 | 1.1 | |||||||||||||||||||||||
United Kingdom |
320 | 7.7 | 6.8 | (23.2) | (21.1) | |||||||||||||||||||||||
Latin America |
1,099 | (1.9) | 2.9 | 4.7 | 23.4 | |||||||||||||||||||||||
o/w: Brazil |
677 | 5.5 | 10.7 | 6.8 | 27.3 | |||||||||||||||||||||||
Mexico |
175 | (2.0) | 1.5 | 6.9 | 14.1 | |||||||||||||||||||||||
Chile |
151 | 2.9 | 2.1 | 2.2 | 8.4 | |||||||||||||||||||||||
Argentina |
66 | (31.5) | (17.9) | (38.5) | (10.9) | |||||||||||||||||||||||
USA* |
125 | 76.9 | 80.9 | 31.6 | 51.9 | |||||||||||||||||||||||
Operating areas* |
2,475 | 7.5 | 9.9 | 6.0 | 15.2 | |||||||||||||||||||||||
Corporate Centre |
(421) | 11.5 | 11.5 | (10.0) | (10.0) | |||||||||||||||||||||||
Total Group* |
2,054 | 6.7 | 9.6 | 10.0 | 22.2 | |||||||||||||||||||||||
Net capital gains and provisions |
| (100.0) | (100.0) | | | |||||||||||||||||||||||
Total Group |
2,054 | 33.2 | 37.2 | 10.0 | 22.2 | |||||||||||||||||||||||
(*) In the units. underlying attributable profit (excluding net capital gains and provisions) |
| |||||||||||||||||||||||||||
∎ GROSS LOANS AND ADVANCES TO CUSTOMERS EXCL. REPOS | QoQ | YoY | ||||||||||||||||||||||||||
EUR million | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Continental Europe |
383,048 | (0.3) | (0.3) | 26.5 | 26.9 | |||||||||||||||||||||||
o/w: Spain |
216,907 | (0.8) | (0.8) | 43.9 | 43.9 | |||||||||||||||||||||||
Santander Consumer Finance |
92,142 | (0.3) | (0.5) | 5.9 | 6.7 | |||||||||||||||||||||||
Poland |
23,161 | 0.8 | 1.6 | 5.7 | 5.3 | |||||||||||||||||||||||
Portugal |
37,418 | (0.2) | (0.2) | 30.1 | 30.1 | |||||||||||||||||||||||
United Kingdom |
239,034 | 1.4 | (0.0) | (1.5) | 0.8 | |||||||||||||||||||||||
Latin America |
155,553 | 1.4 | 2.7 | (4.9) | 10.4 | |||||||||||||||||||||||
o/w: Brazil |
74,071 | (0.4) | 2.7 | (8.8) | 10.5 | |||||||||||||||||||||||
Mexico |
28,693 | 6.4 | 1.3 | (4.3) | 7.6 | |||||||||||||||||||||||
Chile |
38,995 | 2.0 | 2.8 | (0.7) | 3.9 | |||||||||||||||||||||||
Argentina |
7,741 | 1.8 | 11.5 | (6.8) | 40.7 | |||||||||||||||||||||||
USA |
72,285 | (4.1) | (1.5) | (15.9) | (3.0) | |||||||||||||||||||||||
Operating areas |
849,920 | 0.2 | 0.2 | 6.9 | 12.6 | |||||||||||||||||||||||
Total Group |
856,197 | 0.3 | 0.3 | 7.0 | 12.7 | |||||||||||||||||||||||
∎ CUSTOMER FUNDS (CUSTOMER DEP. EX. REPOS + MUTUAL FUNDS) | QoQ | YoY | ||||||||||||||||||||||||||
EUR million | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Continental Europe |
424,606 | (0.2) | (0.1) | 29.2 | 29.3 | |||||||||||||||||||||||
o/w: Spain |
313,399 | (1.1) | (1.1) | 38.4 | 38.4 | |||||||||||||||||||||||
Santander Consumer Finance |
36,849 | 4.1 | 3.9 | 3.3 | 4.0 | |||||||||||||||||||||||
Poland |
28,109 | 1.1 | 1.9 | 6.6 | 6.2 | |||||||||||||||||||||||
Portugal |
37,241 | 3.1 | 3.1 | 19.0 | 19.0 | |||||||||||||||||||||||
United Kingdom |
207,354 | (1.4) | (2.8) | (2.7) | (0.5) | |||||||||||||||||||||||
Latin America |
201,746 | 3.5 | 5.0 | 2.3 | 20.3 | |||||||||||||||||||||||
o/w: Brazil |
110,178 | 3.0 | 6.1 | 5.6 | 27.9 | |||||||||||||||||||||||
Mexico |
38,095 | 7.2 | 2.0 | (2.7) | 9.5 | |||||||||||||||||||||||
Chile |
33,885 | 2.4 | 3.2 | (1.1) | 3.5 | |||||||||||||||||||||||
Argentina |
13,138 | 2.2 | 12.0 | (6.8) | 40.7 | |||||||||||||||||||||||
USA |
58,666 | (1.1) | 1.6 | (18.3) | (5.9) | |||||||||||||||||||||||
Operating areas |
892,372 | 0.3 | 0.5 | 10.1 | 16.4 | |||||||||||||||||||||||
Total Group |
892,588 | 0.3 | 0.5 | 10.0 | 16.3 |
22 Financial Report 2018
JANUARY - MARCH Business information |
SPAIN |
EUR 455 Mn Attributable profit
| |
Highlights
|
||
Santander and Popular launched the 1/2/3 Profesional account, their first joint offer, in order to capture more than 100,000 new customers
| ||
Launching of Santander One Pay Fx, a blockchain-based international payment service, which reduces the transfer time to one day
| ||
Good evolution of new lending spreads. Growth was spurred by private banking, SMEs, credit and consumer loans
| ||
Attributable profit was 26% higher year-on-year at EUR 455 million
|
Financial Report 2018 23
JANUARY - MARCH Business information |
SANTANDER CONSUMER FINANCE |
EUR 323 Mn | |
Highlights (changes in constant euros) |
Attributable profit
|
New lending increased 9% with rises in almost all countries
| ||
Results reflected higher gross income, cost control and a cost of credit still at low levels
| ||
Attributable profit up 4% year-on-year and high profitability (RoTE 16.6%)
| ||
In consumer finance launching of two core projects for business model transformation (e-commerce and digital integration with customers). Expected roll out of more than 30 customer journeys in 10 units throughout the year
|
24 Financial Report 2018
JANUARY - MARCH Business information |
POLAND |
EUR 63 Mn | |
Highlights (changes in constant euros) |
Attributable profit
| |
Acceleration in volumes across all segments in both lending and deposits
| ||
Santander is the reference bank in Poland in mobile phone and online banking, ranked as best bank in Poland by Bankier.pl for the second year running
| ||
Priority given to management of commercial revenue (+9%) and costs (+2%) in a low interest rate environment. Comparison with first quarter 2017 affected by fewer portfolio sales and the change in the Resolution Fund payment schedule
|
Financial Report 2018 25
JANUARY - MARCH Business information |
PORTUGAL |
EUR 127 Mn | |
Highlights |
Attributable profit
| |
Following the acquisition of Banco Popular Portugal, Santander Totta is the countrys largest private sector bank by assets and domestic loans. It also now has a stronger position in the corporate market, particularly in SMEs
| ||
The 1/2/3 World programme continues to be the main driver of loyalty, while continuing the digital transformation, with various advances in the app, which enables sales to be increased via digital channels
| ||
Attributable profit of EUR 127 million, 1% higher than the first quarter of 2017, affected by fewer portfolio sales and a higher tax rate. Profit before tax increased 10%
|
26 Financial Report 2018
JANUARY - MARCH Business information |
UNITED KINGDOM |
EUR 320 Mn | |
Highlights (changes in constant euros) |
Attributable profit
| |
We continue to invest in strategic projects in order to improve our customer experience and operational efficiency
| ||
In a competitive market, strong growth in mortgages, backed by the pricing policy, customer retention and service
| ||
Attributable profit impacted by investments in regulatory, strategic and digital transformation projects, and higher provisions for single cases
|
Financial Report 2018 27
JANUARY - MARCH Business information |
BRAZIL |
EUR 677 Mn | |
Highlights (changes in constant euros) |
Attributable profit
| |
We remain focused on profitability, with the main priority of improving customer satisfaction and experience
| ||
The progress in strategic initiatives is reflected in the growth in loyal and digital customers
| ||
Good performance of loans to individuals and consumer finance. Of note on the funding side was the growth in time deposits and in mutual funds
| ||
Attributable profit rose 27%, driven by net interest income and fee income
|
28 Financial Report 2018
JANUARY - MARCH Business information |
MEXICO |
EUR 175 Mn | |
Highlights (changes in constant euros) |
Attributable profit
| |
Strategy focused on commercial transformation, multi channel innovation, digitalisation, loyalty and attracting new customers
| ||
Faster growth in lending, notably to companies (+16%), SMEs (+7%) and payroll loans (+14%)
| ||
The campaigns to attract new customers are reflected in growth in time deposits and mutual funds
| ||
Attributable profit was 14% higher, driven by the good performance of net interest income, fee income and loan-loss provisions
|
Financial Report 2018 29
JANUARY - MARCH Business information |
CHILE |
EUR 151 Mn | |
Highlights (changes in constant euros) |
Attributable profit
| |
Continued focus on commercial transformation and the branch network. The Santander Life offer, launched at the end of 2017, has been well received and is attracting new customers
| ||
Business growth with a faster pace in some segments. Loans and deposits rose 3% from December 2017
| ||
Attributable profit increased 8% year-on-year, mainly due to the good evolution of net interest income and fee income. The efficiency ratio improved to 40.3%
|
30 Financial Report 2018
JANUARY - MARCH Business information |
ARGENTINA |
EUR 66 Mn | |
Highlights (changes in constant euros) |
Attributable profit
| |
Santander consolidated itself as the leading private sector bank in Argentina by loans and savings
| ||
The business focus was on Santander Select and SMEs Advance, taking advantage of the growth in intermediation and becoming a digital bank
| ||
Attributable profit was lower due to higher costs related to the incorporation of Citibanks business and increased provisions, partly because of larger volumes and partly due to the release of provisions in 2017
|
Financial Report 2018 31
JANUARY - MARCH Business information |
URUGUAY |
Highlights (changes in constant euros)
|
The Group continued to be the leading private sector bank in the country, focused on growing in retail banking and improving efficiency and the quality of service
|
Attributable profit rose 33%, spurred by the good performance of net interest income and fee income
|
Commercial activity
| Santander continued to focus on improving customer satisfaction and increasing loyalty. It took advantage in the first quarter of regional synergies with Santander Río and launched #banco de verano, which was widely accepted by customers. |
| We continued to advance in the digital transformation strategy and in modernising channels. The number of digital customers increased 44% to 191,000 (penetration of 52%, up from 42% in March 2017). Transactions via digital channels rose 40% year-on-year. Consumer finance companies increased placements via digital channels. At Creditel they already account for 28%. |
| Loans grew in target segments, products and currencies: +22% in consumer credit and cards and +4% in the national currency portfolio. Deposits remained virtually unchanged, despite the outflow of non-resident balances and the profitability strategy for funds. |
Results
Attributable profit was 33% higher in the first quarter year-on-year at EUR 32 million.
| Gross income rose 16%, driven by net interest income and to a lesser extent fee income. The efficiency ratio was 44.4%, 4.3 p.p. better than in the first quarter of 2017. |
| Despite the rise in provisions because of the entry into force of IFRS 9 regulation and other impacts, the NPL ratio remained at a low level (2.72%), coverage was high (159%) and the cost of credit 2.35%. |
Attributable profit was 46% higher than in the fourth quarter of 2017, due to the good performance of the main P&L lines: net interest income (+7%), fee income (+7%), operating expenses (-7%) and provisions (-17%).
PERU
Highlights (changes in constant euros)
| The strategy remained focused on the corporate segment, the countrys large companies and the Groups global clients. |
| The specialised auto finance company continued to increase its revenue at double-digit rates and gain market share. |
| Lending rose a little over March 2017 and deposits registered a slight fall. |
| Attributable profit was 9% higher year-on-year at EUR 8 million. Gross income grew 17% thanks to the good performance of net interest income, fee income and gains on financial transactions. The efficiency ratio remained excellent at 39%. |
COLOMBIA
Highlights (changes in constant euros)
| Activity in Colombia remained focused on GCB clients, large companies and companies, contributing solutions in treasury, hedging risks, foreign trade and confirming, developing investment banking products and supporting the countrys infrastructure plan. This offer is in the process of being expanded with a licence for Santander Securities Services Colombia, enabling custody services to be offered. |
| We launched a strategy to consolidate the auto financing business. This will enable Banco Santander to have the critical mass needed to consolidate its position in the auto financing services in Colombia. |
| Lending registered a slight fall year-on-year and deposits rose 30%, thanks to the good evolution of demand deposits. |
| The first quarter posted a profit of EUR 1 million. Of note was the good performance of net interest income. |
32 Financial Report 2018
JANUARY - MARCH Business information |
UNITED STATES |
EUR 125 Mn | |
Highlights (changes in constant euros)
|
Attributable profit | |
Santander USs 2018 strategy is focused on closing remaining regulatory issues, increasing profitability and optimising capital structure through organic growth and dividend payments
| ||
Santander Bank continues to focus on improving customer experience and product offering as well as increasing profitability through balance sheet optimisation and efficiency measures
| ||
Santander Consumer is prioritising the optimisation of profitability across prime, non-prime and leasing products in order to increase customer satisfaction and drive loyalty and origination growth
| ||
Attributable profit of EUR 125 million, 52% higher, with strong growth in SBNA and SC USA
|
Financial Report 2018 33
JANUARY - MARCH Business information |
CORPORATE CENTRE |
EUR -421 Mn | |
Highlights
|
Attributable profit | |
The Corporate Centres objective is to enhance efficiency and contribute value-added to the operating units. It also develops functions related to financial and capital management
| ||
The net loss was 10% less year-on-year, mainly due to reduced hedging costs of exchange rates
| ||
Operating expenses remained stable, following the adoption of streamlining and simplification measures
|
Strategy and functions
The Corporate Centre contributes value to the Group in various ways:
| It makes the Groups governance more solid, through global control frameworks and supervision, and taking strategic decisions. |
| Fostering the exchange of best practices in management of costs and economies of scale. This enables us to be one of the most efficient banks in the sector. |
| By sharing the best commercial practices, launching global initiatives and driving digitalisation, the Corporate Centre contributes to the Groups revenue growth. |
It also develops functions related to financial and capital management, as follows:
| Financial Management functions: |
| Structural management of liquidity risk associated with funding the Groups recurring activity, stakes of a financial nature and management of net liquidity related to the needs of some business units. |
| This activity is carried out by diversifying the different funding sources (issuances and other), maintaining an adequate profile at each moment in volumes, maturities and costs. The price at which these operations are made with other Group units is the market rate (euribor or swap) plus the premium, which in the concept of liquidity, the Group supports by immobilising funds during the term of the operation. |
| Interest rate risk is also actively managed in order to soften the impact of interest rate changes on net interest income, conducted via derivatives of high credit quality, very liquid and low consumption of capital. |
| Strategic management of the exposure to exchange rates on equity and dynamic on the countervalue of the units results in euros for the next 12 months. Net investments in equity are currently covered by EUR 20,187 million (mainly Brazil, UK, Mexico, Chile, US, Poland and Norway) with different instruments (spot, forex, forwards). |
| Management of total capital and reserves: capital allocated to each of the units. |
Results
First quarter loss of EUR 421 million, down from EUR 468 million in the first quarter of 2017. The improvement was mainly due to lower costs related to hedging of exchange rates.
In addition, net interest income was hit by the volume of issuances made under the funding plan in the second half of 2017 and the beginning of 2018, largely focused on eligible TLAC instruments, and the greater liquidity.
Operating expenses, on the other hand, remained virtually unchanged as a result of the streamlining and simplification measures that offset the investment in global projects aimed at the Groups digital transformation.
∎ CORPORATE CENTRE |
||||||||||||||||||||
EUR million | Q118 | Q417 | % Chg. | Q117 | % Chg. | |||||||||||||||
Gross income |
(227) | (238) | (5.0) | (341) | (33.5) | |||||||||||||||
Net operating income |
(348) | (359) | (3.1) | (460) | (24.5) | |||||||||||||||
Underlying attributable profit to the Group |
(421) | (378) | 11.5 | (468) | (10.0) | |||||||||||||||
Attributable profit to the Group |
(421) | (684) | (38.4) | (468) | (10.0) | |||||||||||||||
Detailed financial information on page 56 |
34 Financial Report 2018
JANUARY - MARCH Business information |
RETAIL BANKING |
EUR 1,931 Mn | |
Highlights (changes in constant euros)
|
Attributable profit | |
Continued focus on three main priorities: customer loyalty, digital transformation and operational excellence
| ||
The Group had 19 million loyal customers at the end of March and 27 million digital customers
| ||
Attributable profit was EUR 1,931 million, partly driven by the perimeter effect following Populars incorporation and the good performance of commercial revenue in Latin America
|
Financial Report 2018 35
JANUARY - MARCH Business information |
GLOBAL CORPORATE BANKING |
EUR 483 Mn | |
Highlights (changes in constant euros)
|
Attributable profit | |
Santander is the leader in Latin America and Europe, with reference positions in Export & Agency Finance, debt capital markets and structured financing
| ||
We continued to advance in our mission to help our global customers in their capital issuances, providing them with financing solutions and transaction services. We also continued to adapt our offer of products to the Banks digital transformation
| ||
Attributable profit was 9% less at EUR 483 million due to lower gains on financial transactions (exceptionally high in the first quarter of 2017). Profit was 16% above last years quarterly average
|
36 Financial Report 2018
JANUARY - MARCH Business information |
SANTANDER WEALTH MANAGEMENT |
||
Asset Management and Private Banking |
EUR 126 Mn | |
Highlights (changes in constant euros)
|
Attributable profit | |
New global business division created at the end of 2017
| ||
Santander Private Banking and Santander Asset Management continue to be references in private banking and asset management in Spain and Latin America
| ||
Total contribution (net profit + fee income) amounted to EUR 253 million, 16% more than that estimated for the first quarter of 2017
| ||
Assets under management amounted to EUR 335 billion (+4% YoY)
|
Financial Report 2018 37
JANUARY - MARCH Corporate Governance |
CORPORATE GOVERNANCE
A responsible bank has a solid governance model with well-defined functions; it manages risks and opportunities prudently and defines its long-term strategy watching out for the interests of all its stakeholders and society in general.
Balanced | Respect for | Maximum | At the forefront of best | |||
composition of | shareholders | transparency | corporate governance | |||
the Board | rights | in remuneration | practices |
∎ | Institutional information |
} | In order to foster shareholders informed participation at the 2018 AGM, when it was called we published on the Groups website (www. santander.com) all the proposed agreements, the reports of managers and other legal documentation regarding the meeting, as well as the Groups 2017 Annual Report, the reports of the auditing, appointment, remuneration and risk supervision, regulation and compliance committees and the sustainability report. |
These reports recount the boards main activities and those of its committees in 2017, including detailed information on the regulations and procedures on which the Banks corporate governance system is based. |
∎ | Annual General Meeting |
} | The AGM was held on 23 March and was attended by 660,721 shareholders (those present and represented) holding 10,415,597,921 shares (quorum of 64.548% of the Banks share capital). |
} | The agreements submitted to a vote were approved on average by 97.61% of votes. The Banks management during 2017 was approved by 99.22% of votes. |
} | Directors remuneration policy for 2018, 2019 and 2020 was submitted to a binding vote and was approved by 94.22% of votes. |
} | Among the agreements adopted was the re-election of Mr. Carlos Fernández González, Ms. Homaira Akbari, Mrs. Sol Daurella Comadrán, Mr. Guillermo de la Dehesa Romero and Mr. Ignacio Benjumea Cabeza de Vaca, the first three as independent directors and the other two as non-executive directors who are neither proprietary nor independent. The ratification of the appointment of Mr. Ramiro Mato García-Ansorena as an independent director, initially appointed by co-option and the approval of the appointment of Mr. Álvaro Antonio Cardoso de Souza as an independent director, were also submitted to the meeting. |
} | Following these agreements, the board has 15 members, three of whom are executive directors and 12 non-executive. Of the latter, nine are independent and three are neither proprietary nor independent. |
} | The corporate website (www.santander.com) has full information on the agreements adopted. |
∎ | Changes to the corporate by-laws and the boards regulations |
} | The AGM held on 23 March agreed to modify some of the by-laws, with the main purpose of incorporating various technical improvements and changes in the boards committees, as well as adjusting statutory regulations to the boards current dimension, without losing an appropriate flexibility to guarantee its optimum configuration and reducing the thresholds of its composition to a minimum of 12 members and a maximum of 17. These changes are subject to obtaining the corresponding administrative authorisation from the European Central Bank and the subsequent drawing up of the notarially attested act and recording in the Mercantile Registry. |
} | At its meeting on 13 February, the board approved changes to their regulations, in order to adapt to the principles and recommendations contained in various guides of national and European supervisory bodies. These changes underscore the Groups commitment to comply at all times with the highest standards of corporate governance and represent a further advance in strengthening its internal governance system. |
} | The corporate website (www.santander.com) has full information on the by-laws and the boards regulations. |
38 Financial Report 2018
JANUARY - MARCH Sustainability |
SUSTAINABILITY
We develop our activity in a responsible way, contributing the economic and social progress of the communities in which we operate, taking into account our impact on the environment and fostering stable relationships with our main stakeholders.
Presence in the socially | 2.1 million people | 183 million | ... of which EUR 129 million | |||
responsible investment | helped in 2017 | social investment | were invested in | |||
indices | in communities | higher education |
Grupo Santander continued to develop new measures within its corporate social responsibility commitment. The main ones in the quarter were:
∎ | Sustainable governance |
} | Santander published on 16 February 2018 its 2017 Sustainability Report. The report, verified by PricewaterhouseCoopers, the Groups auditing firm, is available on the Banks website. |
} | In January 2018 Banco Santander conducted its annual review and approval of its sustainability policies: general policy, environmental management policy and climate change, policy toward volunteers and human rights, as well as the policies for various sectors: defence, energy and soft commodities, to which a new sector was added: mining and metallurgy. Moreover, extracts of the sectorial policies were published for the first time and are available on the corporate website. |
} | The board at its meeting on 13 February 2018 modified its regulations and incorporated, among others, the regulation of a committee on responsible banking, sustainability and culture. |
} | Santander, together with 15 other large banks, joined the UNEP FI initiative to develop a pilot project in order to implement the recommendations of the Task Force on Climate-related Financial Disclosure (TCFD). These banks are committed to developing analytical tools and specific indicators to assess and evaluate the possible effects of climate change. |
∎ | Presence in sustainable indexes and investors |
} | Banco Santander was again included in 2017 in the Dow Jones Sustainability Index (DJSI), where it has been present since 2000. It is ranked ninth in the world, second in Europe and first in Spain and achieved a bronze in the banking sector. |
} | According to the Bloomberg Gender-Equality Index, Santander is a leader in diversity. In 2018 Banco Santander was at the top of the 104 companies that comprise the global diversity index. |
∎ | Investment in communities |
} | Santander invested EUR 183 million in 2017 in the communities in which it operates. The Bank, in cooperation with its employees and customers, helped more than 2.1 million people in 2017 through its community support programmes. |
} | Santander is developing the worlds largest programme of scholarships of a private company. During 2017, it granted 39,069 scholarships and grants for university students and 5,793 scholarships for e-learning. |
∎ | Environment and climate change |
} | The goals of the 2016-2018 Efficiency Plan were met a year ahead of schedule. The Plan included measures to reduce the consumption of electricity in buildings (-9%), cut paper consumption (-4%) and greenhouse gas emissions (-9%). Energy consumption was 4.4% lower in 2017 than in 2016, CO2 emissions were down 12.9% and paper consumption 11.6%. |
} | The first green bond by a retail bank in Poland, was issued by Bank Zachodni WBK. Moreover, this represents the first issuance of this kind for the Group. It was carried out via a 10-year subordinated bilateral financing of EUR 136 million with the International Financial Corporation (IFC), to finance energy efficiency and renewable energy projects. |
Financial Report 2018 39
JANUARY - MARCH The Share |
THE SHARE
∎ | Shareholder remuneration |
} | The third dividend in cash of EUR 0.06 per share charged to 2017s earnings was paid in February. |
} | The AGM approved payment of a fourth dividend in cash of EUR 0.06 as of 2 May, bringing the total shareholder remuneration to EUR 0.22 per share. The board announced its intention of raising the dividend per share charged to 2018s earnings to EUR 0.23 per share, and will propose this at the 2019 AGM. |
Note: Total dividends charged to 2018 earnings are subject to the board and, ultimately, to AGM approval. |
∎ | Share price performance |
} | Volatility increased in the markets during the first quarter following Januarys bullish mood in an environment of confidence and the positive impact of the US tax reform. However, fears of a possible feeding through to inflation of the strength of economic activity, and that central bank interest rate hikes could come more quickly than envisaged, triggered a period of falls in stock markets accentuated by the uncertainty sparked by the US imposing tariffs on imports. Meanwhile, political risk softened in the face of the meeting scheduled for May between the leaders of the US and North Korea and the agreement in Berlin to form a coalition government. |
} | In this context, the Santander share ended March at EUR 5.295, down 3.4% over the end of 2017 but below the 4.4% fall in the Ibex-35 benchmark index of the Madrid Stock Exchange and that of the DJ Stoxx Banks index (-5.9%) and the DJ Stoxx (-6.7%), but more than the MSCI World Banks (-1.6%). |
} | Santanders total return was 2.4% lower, though better than the Ibex-35 (-3.9%), the DJ Stoxx Banks (-4.9%), the DJ Stoxx (-5.8%) and the MSCI World Banks (-3.0%). |
} | The share price as we went to press was EUR 5.508, up 4.0% in the month. |
∎ | Capitalisation and trading |
} | At the end of March Santander was the largest bank in the eurozone by market capitalisation (EUR 85,441 million) and the 12th in the world. |
} | The shares weighting in the DJ Stoxx 50 was 2.4%, 8.2% in the DJ Stoxx Banks and 16.7% in the Ibex-35. |
} | A total of 5,316 million Santander shares were traded in the first quarter for an effective value of EUR 30,442 million, the largest amount among the shares that comprise the Eurostoxx. The liquidity ratio was 33%. The daily trading volume was 20.8 million shares for an effective value of EUR 119 million. |
∎ | Shareholder base |
} | The total number of Santander shareholders at 31 March was 4,108,798, of which 3,858,027 were European (77.5% of the capital stock) and 235,279 from the Americas (21.5%). Excluding the board of Grupo Santander, which represents 1.1% of the Banks capital stock, individuals hold 38.2% and institutional shareholders 60.7%. |
40 Financial Report 2018
|
Financial information appendix
Financial Report 2018 41
JANUARY - MARCH Appendix |
∎ NET FEE INCOME. CONSOLIDATED |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Q118 | Q417 | % Chg. | Q117 | % Chg. | ||||||||||||||||
Fees from services |
1,807 | 1,885 | (4.1) | 1,785 | 1.2 | |||||||||||||||
Wealth management and marketing of customer funds |
944 | 855 | 10.4 | 848 | 11.4 | |||||||||||||||
Securities and custody |
203 | 208 | (2.4) | 211 | (3.7) | |||||||||||||||
Net fee income |
2,955 | 2,949 | 0.2 | 2,844 | 3.9 | |||||||||||||||
∎ OPERATING EXPENSES. CONSOLIDATED |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Q118 | Q417 | % Chg. | Q117 | % Chg. | ||||||||||||||||
Personnel expenses |
3,000 | 3,116 | (3.7) | 2,912 | 3.0 | |||||||||||||||
General expenses |
2,151 | 2,151 | 0.0 | 2,002 | 7.4 | |||||||||||||||
Information technology |
366 | 353 | 3.8 | 317 | 15.6 | |||||||||||||||
Communications |
132 | 127 | 4.3 | 131 | 1.3 | |||||||||||||||
Advertising |
150 | 211 | (29.2) | 169 | (11.5) | |||||||||||||||
Buildings and premises |
477 | 435 | 9.7 | 449 | 6.2 | |||||||||||||||
Printed and office material |
31 | 33 | (8.3) | 34 | (8.7) | |||||||||||||||
Taxes (other than tax on profits) |
142 | 189 | (24.6) | 124 | 14.8 | |||||||||||||||
Other expenses |
853 | 802 | 6.3 | 779 | 9.5 | |||||||||||||||
Personnel and general expenses |
5,151 | 5,267 | (2.2) | 4,915 | 4.8 | |||||||||||||||
Depreciation and amortisation |
613 | 694 | (11.7) | 629 | (2.5) | |||||||||||||||
Operating expenses |
5,764 | 5,961 | (3.3) | 5,543 | 4.0 |
∎ OPERATING MEANS. CONSOLIDATED |
||||||||||||||||||||||||||||
Employees | Branches | |||||||||||||||||||||||||||
Mar-18 | Mar-17 | Chg. | Mar-18 | Mar-17 | Chg. | |||||||||||||||||||||||
Continental Europe |
67,153 | 56,910 | 10,243 | 6,241 | 4,719 | 1,522 | ||||||||||||||||||||||
o/w: Spain |
32,611 | 22,900 | 9,711 | 4,481 | 2,881 | 1,600 | ||||||||||||||||||||||
Santander Consumer Finance |
14,980 | 14,862 | 118 | 509 | 568 | (59) | ||||||||||||||||||||||
Poland |
11,514 | 11,909 | (395) | 565 | 631 | (66) | ||||||||||||||||||||||
Portugal |
7,018 | 6,232 | 786 | 676 | 627 | 49 | ||||||||||||||||||||||
United Kingdom |
26,229 | 25,954 | 275 | 800 | 845 | (45) | ||||||||||||||||||||||
Latin America |
89,527 | 85,919 | 3,608 | 5,917 | 5,789 | 128 | ||||||||||||||||||||||
o/w: Brazil |
47,375 | 46,420 | 955 | 3,484 | 3,420 | 64 | ||||||||||||||||||||||
Mexico |
18,586 | 17,580 | 1,006 | 1,401 | 1,389 | 12 | ||||||||||||||||||||||
Chile |
12,018 | 11,858 | 160 | 429 | 416 | 13 | ||||||||||||||||||||||
Argentina |
9,177 | 7,990 | 1,187 | 482 | 455 | 27 | ||||||||||||||||||||||
USA |
17,247 | 17,679 | (432) | 679 | 764 | (85) | ||||||||||||||||||||||
Operating areas |
200,156 | 186,462 | 13,694 | 13,637 | 12,117 | 1,520 | ||||||||||||||||||||||
Corporate Centre |
1,744 | 1,720 | 24 | |||||||||||||||||||||||||
Total Group |
201,900 | 188,182 | 13,718 | 13,637 | 12,117 | 1,520 |
∎ NET LOAN-LOSS PROVISIONS. CONSOLIDATED |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Q118 | Q417 | % Chg. | Q117 | % Chg. | ||||||||||||||||
Non-performing loans |
2,617 | 2,540 | 3.0 | 2,873 | (8.9) | |||||||||||||||
Country-risk |
11 | (0) | | 4 | 184.2 | |||||||||||||||
Recovery of written-off assets |
(345) | (359) | (3.7) | (478) | (27.7) | |||||||||||||||
Net loan-loss provisions |
2,282 | 2,181 | 4.6 | 2,400 | (4.9) |
42 Financial Report 2018
JANUARY - MARCH Appendix |
∎ LOANS AND ADVANCES TO CUSTOMERS. CONSOLIDATED |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Mar-18 | Mar-17 | Absolute change |
% | Dec-17 | ||||||||||||||||
Commercial bills |
28,071 | 22,654 | 5,417 | 23.9 | 29,287 | |||||||||||||||
Secured loans |
474,458 | 454,881 | 19,577 | 4.3 | 473,935 | |||||||||||||||
Other term loans |
259,644 | 236,224 | 23,420 | 9.9 | 257,441 | |||||||||||||||
Finance leases |
28,901 | 25,703 | 3,198 | 12.4 | 28,511 | |||||||||||||||
Receivable on demand |
8,167 | 8,017 | 150 | 1.9 | 6,721 | |||||||||||||||
Credit cards receivable |
20,990 | 21,306 | (316) | (1.5) | 21,809 | |||||||||||||||
Impaired assets |
35,966 | 31,143 | 4,823 | 15.5 | 36,280 | |||||||||||||||
Gross loans and advances to customers (excl. reverse repos) |
856,197 | 799,927 | 56,270 | 7.0 | 853,985 | |||||||||||||||
Reverse repos |
25,780 | 18,866 | 6,914 | 36.6 | 18,864 | |||||||||||||||
Gross loans and advances to customers |
881,977 | 818,793 | 63,184 | 7.7 | 872,848 | |||||||||||||||
Loan-loss allowances |
25,349 | 23,481 | 1,868 | 8.0 | 23,934 | |||||||||||||||
Loans and advances to customers |
856,628 | 795,312 | 61,316 | 7.7 | 848,914 | |||||||||||||||
∎ CUSTOMER FUNDS. CONSOLIDATED |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Mar-18 | Mar-17 | Absolute change |
% | Dec-17 | ||||||||||||||||
Demand deposits |
525,817 | 478,629 | 47,188 | 9.9 | 525,072 | |||||||||||||||
Time deposits |
198,955 | 176,798 | 22,157 | 12.5 | 199,650 | |||||||||||||||
Mutual funds |
167,816 | 155,772 | 12,044 | 7.7 | 165,413 | |||||||||||||||
Customer deposits excl. repos + Mutual funds |
892,588 | 811,198 | 81,389 | 10.0 | 890,135 | |||||||||||||||
Pension funds |
16,046 | 11,344 | 4,703 | 41.5 | 16,166 | |||||||||||||||
Managed portfolios |
26,286 | 25,208 | 1,078 | 4.3 | 26,393 | |||||||||||||||
Subtotal |
934,920 | 847,750 | 87,170 | 10.3 | 932,694 | |||||||||||||||
Repos |
42,568 | 50,359 | (7,791) | (15.5) | 53,009 | |||||||||||||||
Group customer funds |
977,488 | 898,110 | 79,379 | 8.8 | 985,703 | |||||||||||||||
∎ ELIGIBLE CAPITAL (FULLY LOADED) |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Mar-18 | Mar-17 | Absolute change |
% | Dec-17 | ||||||||||||||||
Capital stock and reserves |
116,450 | 105,043 | 11,407 | 10.9 | 111,362 | |||||||||||||||
Attributable profit |
2,054 | 1,867 | 186 | 10.0 | 6,619 | |||||||||||||||
Dividends |
(813) | (688) | (125) | 18.1 | (2,998) | |||||||||||||||
Other retained earnings |
(23,716) | (15,767) | (7,949) | 50.4 | (23,108) | |||||||||||||||
Minority interests |
7,304 | 7,158 | 146 | 2.0 | 7,228 | |||||||||||||||
Goodwill and intangible assets |
(29,455) | (28,591) | (864) | 3.0 | (28,537) | |||||||||||||||
Other deductions |
(5,781) | (5,343) | (438) | 8.2 | (5,004) | |||||||||||||||
Core CET1 |
66,043 | 63,680 | 2,363 | 3.7 | 65,563 | |||||||||||||||
Preferred shares and other eligible T1 |
8,884 | 5,745 | 3,139 | 54.6 | 7,730 | |||||||||||||||
Tier 1 |
74,926 | 69,424 | 5,502 | 7.9 | 73,293 | |||||||||||||||
Generic funds and eligible T2 instruments |
11,696 | 14,771 | (3,075) | (20.8) | 14,295 | |||||||||||||||
Eligible capital |
86,623 | 84,195 | 2,427 | 2.9 | 87,588 | |||||||||||||||
Risk-weighted assets |
600,129 | 597,123 | 3,007 | 0.5 | 605,064 | |||||||||||||||
|
||||||||||||||||||||
CET1 capital ratio |
11.00 | 10.66 | 0.34 | 10.84 | ||||||||||||||||
T1 capital ratio |
12.49 | 11.63 | 0.86 | 12.11 | ||||||||||||||||
Total capital ratio |
14.43 | 14.10 | 0.33 | 14.48 |
Financial Report 2018 43
JANUARY - MARCH Appendix |
∎ CONTINENTAL EUROPE |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
2,479 | (0.3) | (0.4) | 20.1 | 20.4 | |||||||||||||||||||||||
Net fee income |
1,130 | 0.0 | (0.0) | 22.8 | 22.8 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
265 | 77.9 | 78.3 | (11.0) | (10.4) | |||||||||||||||||||||||
Other operating income |
134 | 441.0 | 440.6 | 37.1 | 39.3 | |||||||||||||||||||||||
Gross income |
4,008 | 5.8 | 5.7 | 18.6 | 18.9 | |||||||||||||||||||||||
Operating expenses |
(2,093) | (2.5) | (2.5) | 24.2 | 24.5 | |||||||||||||||||||||||
General administrative expenses |
(1,911) | (3.9) | (3.9) | 22.0 | 22.3 | |||||||||||||||||||||||
Personnel |
(1,034) | 0.5 | 0.6 | 27.2 | 27.5 | |||||||||||||||||||||||
Other general administrative expenses |
(877) | (8.7) | (8.7) | 16.4 | 16.6 | |||||||||||||||||||||||
Depreciation and amortisation |
(182) | 15.7 | 15.7 | 54.4 | 54.6 | |||||||||||||||||||||||
Net operating income |
1,915 | 16.5 | 16.3 | 13.0 | 13.3 | |||||||||||||||||||||||
Net loan-loss provisions |
(391) | 35.1 | 34.9 | 48.9 | 49.1 | |||||||||||||||||||||||
Other income |
(133) | 4.9 | 4.5 | (46.2) | (46.3) | |||||||||||||||||||||||
Underlying profit before tax |
1,392 | 13.3 | 13.2 | 17.4 | 17.8 | |||||||||||||||||||||||
Tax on profit |
(368) | 17.4 | 17.2 | 10.3 | 10.4 | |||||||||||||||||||||||
Underlying profit from continuing operations |
1,024 | 11.9 | 11.8 | 20.2 | 20.7 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
1,024 | 11.9 | 11.8 | 20.2 | 20.7 | |||||||||||||||||||||||
Minority interests |
93 | (7.8) | (8.3) | 19.0 | 17.4 | |||||||||||||||||||||||
Underlying attributable profit to the Group |
931 | 14.4 | 14.3 | 20.3 | 21.0 | |||||||||||||||||||||||
Net capital gains and provisions |
| (100.0) | (100.0) | | | |||||||||||||||||||||||
Attributable profit to the Group |
931 | 14.4 | 14.3 | 20.3 | 21.0 | |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||
Loans and advances to customers |
379,476 | (0.2) | (0.1) | 27.2 | 27.7 | |||||||||||||||||||||||
Cash. central banks and credit institutions |
120,641 | 4.9 | 5.0 | 31.9 | 32.8 | |||||||||||||||||||||||
Debt securities |
95,418 | (4.3) | (4.3) | 21.1 | 21.3 | |||||||||||||||||||||||
o/w: designated at fair value through equity |
65,454 | (9.8) | (9.7) | 20.8 | 21.1 | |||||||||||||||||||||||
Other financial assets |
37,172 | (6.9) | (6.8) | (1.2) | (1.1) | |||||||||||||||||||||||
Other assets |
36,439 | (16.1) | (16.0) | 50.5 | 51.8 | |||||||||||||||||||||||
Total assets |
669,147 | (1.3) | (1.3) | 26.1 | 26.7 | |||||||||||||||||||||||
Customer deposits |
351,160 | (0.4) | (0.3) | 28.4 | 28.7 | |||||||||||||||||||||||
Central banks and credit institutions |
162,578 | 1.7 | 1.8 | 34.1 | 35.2 | |||||||||||||||||||||||
Debt securities issued |
58,158 | (5.0) | (5.1) | 14.2 | 14.8 | |||||||||||||||||||||||
Other financial liabilities |
43,250 | (5.8) | (5.8) | 1.1 | 1.1 | |||||||||||||||||||||||
Other liabilities |
16,301 | (5.8) | (5.8) | 83.2 | 83.8 | |||||||||||||||||||||||
Total liabilities |
631,446 | (0.8) | (0.8) | 27.0 | 27.5 | |||||||||||||||||||||||
Total equity |
37,701 | (8.8) | (8.7) | 13.7 | 14.6 | |||||||||||||||||||||||
Other managed and marketed customer funds |
102,976 | 0.9 | 0.9 | 33.1 | 33.3 | |||||||||||||||||||||||
Mutual funds |
74,854 | 1.1 | 1.2 | 31.0 | 30.9 | |||||||||||||||||||||||
Pension funds |
16,046 | (0.7) | (0.7) | 41.5 | 41.5 | |||||||||||||||||||||||
Managed portfolios |
12,076 | 1.3 | 1.5 | 36.2 | 37.9 | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
383,048 | (0.3) | (0.2) | 26.5 | 27.0 | |||||||||||||||||||||||
Funds (customer deposits excl. repos + mutual funds) |
424,606 | (0.2) | (0.1) | 29.2 | 29.4 | |||||||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||||||
Underlying RoTE |
10.90 | 1.92 | 0.30 | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
52.2 | (4.4) | 2.4 | |||||||||||||||||||||||||
NPL ratio |
5.81 | (0.01) | 0.19 | |||||||||||||||||||||||||
NPL coverage |
56.8 | 2.4 | (3.8) | |||||||||||||||||||||||||
Number of employees |
67.153 | (1.1) | 18.0 | |||||||||||||||||||||||||
Number of branches |
6.241 | (0.9) | 32.3 |
44 Financial Report 2018
JANUARY - MARCH Appendix |
∎ SPAIN |
||||||||||||
(EUR million) |
||||||||||||
Income statement | Q118 | % QoQ | % YoY | |||||||||
Net interest income |
1,037 | (2.9) | 38.9 | |||||||||
Net fee income |
673 | (1.2) | 46.5 | |||||||||
Gains (losses) on financial transactions |
206 | 74.9 | (10.5) | |||||||||
Other operating income |
148 | | 43.8 | |||||||||
Gross income |
2,063 | 12.4 | 34.1 | |||||||||
Operating expenses |
(1,145) | (3.6) | 43.5 | |||||||||
General administrative expenses |
(1,042) | (5.8) | 38.7 | |||||||||
Personnel |
(587) | 1.5 | 47.1 | |||||||||
Other general administrative expenses |
(455) | (13.9) | 29.1 | |||||||||
Depreciation and amortisation |
(103) | 25.9 | 121.5 | |||||||||
Net operating income |
918 | 41.9 | 23.9 | |||||||||
Net loan-loss provisions |
(207) | 18.1 | 26.8 | |||||||||
Other income |
(104) | 314.0 | 61.5 | |||||||||
Underlying profit before tax |
608 | 36.0 | 18.4 | |||||||||
Tax on profit |
(153) | 34.5 | 4.7 | |||||||||
Underlying profit from continuing operations |
455 | 36.5 | 23.8 | |||||||||
Net profit from discontinued operations |
| | | |||||||||
Underlying consolidated profit |
455 | 36.5 | 23.8 | |||||||||
Minority interests |
0 | (97.9) | (99.0) | |||||||||
Underlying attributable profit to the Group |
455 | 37.6 | 25.7 | |||||||||
Net capital gains and provisions |
| | | |||||||||
Attributable profit to the Group |
455 | 37.6 | 25.7 | |||||||||
Balance sheet | ||||||||||||
Loans and advances to customers |
219,222 | (0.6) | 43.2 | |||||||||
Cash, central banks and credit institutions |
99,825 | 9.2 | 54.5 | |||||||||
Debt securities |
70,970 | (7.6) | 24.1 | |||||||||
o/w: designated at fair value through equity |
50,709 | (11.1) | 28.2 | |||||||||
Other financial assets |
33,794 | (7.9) | (3.0) | |||||||||
Other assets |
21,074 | (20.0) | 137.1 | |||||||||
Total assets |
444,884 | (1.5) | 39.6 | |||||||||
Customer deposits |
248,858 | (1.6) | 39.3 | |||||||||
Central banks and credit institutions |
103,655 | 2.9 | 54.9 | |||||||||
Debt securities issued |
24,998 | (4.9) | 41.2 | |||||||||
Other financial liabilities |
40,846 | (6.2) | 0.0 | |||||||||
Other liabilities |
10,205 | (9.1) | 195.2 | |||||||||
Total liabilities |
428,562 | (1.4) | 39.4 | |||||||||
Total equity |
16,322 | (4.9) | 47.7 | |||||||||
Other managed and marketed customer funds |
90,545 | 0.3 | 33.9 | |||||||||
Mutual funds |
65,084 | 0.5 | 30.9 | |||||||||
Pension funds |
14,881 | (0.7) | 43.1 | |||||||||
Managed portfolios |
10,581 | 0.3 | 41.0 | |||||||||
Pro memoria: |
||||||||||||
Gross loans and advances to customers excl. reverse repos |
216,907 | (0.8) | 43.9 | |||||||||
Funds (customer deposits excl. repos + mutual funds) |
313,399 | (1.1) | 38.4 | |||||||||
Ratios (%) and operating means | ||||||||||||
Underlying RoTE |
11.12 | 3.30 | (1.55) | |||||||||
Efficiency ratio (with amortisations) |
55.5 | (9.3) | 3.6 | |||||||||
NPL ratio |
6.27 | (0.05) | 1.05 | |||||||||
NPL coverage |
51.1 | 4.3 | 2.0 | |||||||||
Number of employees |
32,611 | (2.0) | 42.4 | |||||||||
Number of branches |
4,481 | (0.1) | 55.5 |
Financial Report 2018 45
JANUARY - MARCH Appendix |
∎ SANTANDER CONSUMER FINANCE |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
915 | 1.0 | 1.0 | 2.9 | 3.9 | |||||||||||||||||||||||
Net fee income |
215 | 5.3 | 5.3 | (7.4) | (7.1) | |||||||||||||||||||||||
Gains (losses) on financial transactions |
4 | 31.0 | 31.6 | | | |||||||||||||||||||||||
Other operating income |
6 | (66.6) | (66.9) | | | |||||||||||||||||||||||
Gross income |
1,140 | 0.7 | 0.7 | 1.9 | 2.8 | |||||||||||||||||||||||
Operating expenses |
(509) | 0.5 | 0.5 | 1.3 | 2.1 | |||||||||||||||||||||||
General administrative expenses |
(468) | 1.6 | 1.7 | 2.1 | 3.0 | |||||||||||||||||||||||
Personnel |
(221) | 0.2 | 0.3 | 5.1 | 5.9 | |||||||||||||||||||||||
Other general administrative expenses |
(247) | 2.9 | 2.9 | (0.4) | 0.4 | |||||||||||||||||||||||
Depreciation and amortisation |
(41) | (11.0) | (10.9) | (7.2) | (6.4) | |||||||||||||||||||||||
Net operating income |
631 | 0.9 | 0.9 | 2.4 | 3.4 | |||||||||||||||||||||||
Net loan-loss provisions |
(120) | 105.9 | 106.8 | 97.2 | 100.9 | |||||||||||||||||||||||
Other income |
24 | | | | | |||||||||||||||||||||||
Underlying profit before tax |
535 | 4.6 | 4.5 | 3.3 | 4.2 | |||||||||||||||||||||||
Tax on profit |
(147) | 5.8 | 5.8 | (0.9) | (0.2) | |||||||||||||||||||||||
Underlying profit from continuing operations |
388 | 4.1 | 4.0 | 5.0 | 6.0 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
388 | 4.1 | 4.0 | 5.0 | 6.0 | |||||||||||||||||||||||
Minority interests |
66 | 5.9 | 5.7 | 17.5 | 17.1 | |||||||||||||||||||||||
Underlying attributable profit to the Group |
323 | 3.7 | 3.7 | 2.7 | 4.0 | |||||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||||||
Attributable profit to the Group |
323 | 3.7 | 3.7 | 2.7 | 4.0 | |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||
Loans and advances to customers |
89,718 | (0.4) | (0.6) | 6.1 | 6.9 | |||||||||||||||||||||||
Cash, central banks and credit institutions |
5,964 | 21.8 | 21.4 | (8.9) | (7.6) | |||||||||||||||||||||||
Debt securities |
3,302 | 2.5 | 2.4 | (12.6) | (11.7) | |||||||||||||||||||||||
o/w: designated at fair value through equity |
1,844 | (42.7) | (42.8) | (51.2) | (50.7) | |||||||||||||||||||||||
Other financial assets |
19 | (13.0) | (13.1) | (42.6) | (41.7) | |||||||||||||||||||||||
Other assets |
3,607 | 2.8 | 2.7 | 5.3 | 6.0 | |||||||||||||||||||||||
Total assets |
102,609 | 0.9 | 0.7 | 4.4 | 5.2 | |||||||||||||||||||||||
Customer deposits |
36,894 | 4.1 | 3.9 | 3.4 | 4.1 | |||||||||||||||||||||||
Central banks and credit institutions |
23,313 | (0.1) | (0.2) | 13.7 | 14.6 | |||||||||||||||||||||||
Debt securities issued |
28,126 | (2.0) | (2.2) | (3.0) | (2.1) | |||||||||||||||||||||||
Other financial liabilities |
1,013 | 1.6 | 1.6 | 22.3 | 22.4 | |||||||||||||||||||||||
Other liabilities |
3,805 | 4.6 | 4.6 | 12.1 | 12.5 | |||||||||||||||||||||||
Total liabilities |
93,151 | 1.1 | 1.0 | 4.2 | 5.0 | |||||||||||||||||||||||
Total equity |
9,458 | (1.7) | (1.9) | 6.2 | 7.4 | |||||||||||||||||||||||
Other managed and marketed customer funds |
8 | (0.1) | (0.1) | 6.9 | 6.9 | |||||||||||||||||||||||
Mutual funds |
1 | (2.4) | (2.4) | (3.3) | (3.3) | |||||||||||||||||||||||
Pension funds |
6 | 0.4 | 0.4 | 9.7 | 9.7 | |||||||||||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
92,142 | (0.3) | (0.5) | 5.9 | 6.7 | |||||||||||||||||||||||
Funds (customer deposits excl. repos + mutual funds) |
36,849 | 4.1 | 3.9 | 3.3 | 4.0 | |||||||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||||||
Underlying RoTE |
16.64 | 0.92 | (0.45) | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
44.6 | (0.1) | (0.3) | |||||||||||||||||||||||||
NPL ratio |
2.48 | (0.02) | (0.14) | |||||||||||||||||||||||||
NPL coverage |
107.2 | 5.8 | (1.7) | |||||||||||||||||||||||||
Number of employees |
14,980 | (1.0) | 0.8 | |||||||||||||||||||||||||
Number of branches |
509 | (6.8) | (10.4) |
46 Financial Report 2018
JANUARY - MARCH Appendix |
∎ POLAND |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
247 | 1.3 | 0.0 | 13.4 | 9.7 | |||||||||||||||||||||||
Net fee income |
112 | (3.3) | (4.5) | 11.6 | 8.0 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
4 | (71.2) | (71.6) | (75.9) | (76.7) | |||||||||||||||||||||||
Other operating income |
(30) | | | 132.0 | 124.4 | |||||||||||||||||||||||
Gross income |
333 | (11.9) | (13.1) | 3.7 | 0.3 | |||||||||||||||||||||||
Operating expenses |
(154) | (3.7) | (4.9) | 5.4 | 1.9 | |||||||||||||||||||||||
General administrative expenses |
(139) | (4.5) | (5.7) | 4.9 | 1.5 | |||||||||||||||||||||||
Personnel |
(82) | 0.1 | (1.1) | 6.6 | 3.1 | |||||||||||||||||||||||
Other general administrative expenses |
(57) | (10.4) | (11.6) | 2.6 | (0.7) | |||||||||||||||||||||||
Depreciation and amortisation |
(15) | 4.3 | 3.0 | 9.4 | 5.8 | |||||||||||||||||||||||
Net operating income |
179 | (18.0) | (19.0) | 2.3 | (1.0) | |||||||||||||||||||||||
Net loan-loss provisions |
(46) | 13.1 | 11.6 | 70.2 | 64.6 | |||||||||||||||||||||||
Other income |
(13) | (29.4) | (30.1) | (43.6) | (45.4) | |||||||||||||||||||||||
Underlying profit before tax |
120 | (24.5) | (25.5) | (3.7) | (6.9) | |||||||||||||||||||||||
Tax on profit |
(31) | (28.4) | (29.3) | (20.4) | (23.0) | |||||||||||||||||||||||
Underlying profit from continuing operations |
89 | (23.1) | (24.1) | 3.7 | 0.3 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
89 | (23.1) | (24.1) | 3.7 | 0.3 | |||||||||||||||||||||||
Minority interests |
26 | (24.9) | (25.9) | (1.9) | (5.1) | |||||||||||||||||||||||
Underlying attributable profit to the Group |
63 | (22.3) | (23.3) | 6.3 | 2.8 | |||||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||||||
Attributable profit to the Group |
63 | (22.3) | (23.3) | 6.3 | 2.8 | |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||
Loans and advances to customers |
22,328 | 0.5 | 1.3 | 5.4 | 5.1 | |||||||||||||||||||||||
Cash, central banks and credit institutions |
1,799 | 8.3 | 9.2 | (3.3) | (3.6) | |||||||||||||||||||||||
Debt securities |
7,452 | 9.8 | 10.7 | 28.0 | 27.5 | |||||||||||||||||||||||
o/w: designated at fair value through equity |
6,081 | 2.1 | 2.9 | 12.8 | 12.4 | |||||||||||||||||||||||
Other financial assets |
502 | 2.2 | 3.0 | (11.0) | (11.4) | |||||||||||||||||||||||
Other assets |
1,041 | 2.6 | 3.5 | 9.3 | 8.9 | |||||||||||||||||||||||
Total assets |
33,122 | 3.0 | 3.8 | 9.0 | 8.6 | |||||||||||||||||||||||
Customer deposits |
24,987 | 3.0 | 3.8 | 8.7 | 8.3 | |||||||||||||||||||||||
Central banks and credit institutions |
1,610 | 69.1 | 70.5 | 107.0 | 106.3 | |||||||||||||||||||||||
Debt securities issued |
639 | (22.2) | (21.6) | 5.1 | 4.7 | |||||||||||||||||||||||
Other financial liabilities |
324 | (38.1) | (37.6) | (39.8) | (40.0) | |||||||||||||||||||||||
Other liabilities |
706 | 3.2 | 4.0 | (19.6) | (19.9) | |||||||||||||||||||||||
Total liabilities |
28,266 | 3.8 | 4.6 | 9.6 | 9.2 | |||||||||||||||||||||||
Total equity |
4,856 | (1.6) | (0.8) | 5.7 | 5.3 | |||||||||||||||||||||||
Other managed and marketed customer funds |
4,053 | 1.1 | 1.9 | 16.4 | 16.0 | |||||||||||||||||||||||
Mutual funds |
3,941 | 1.1 | 1.9 | 16.0 | 16.0 | |||||||||||||||||||||||
Pension funds |
| | 1.9 | | 15.5 | |||||||||||||||||||||||
Managed portfolios |
112 | 4.0 | 1.9 | 33.5 | 15.5 | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
23,161 | 0.8 | 1.6 | 5.7 | 5.3 | |||||||||||||||||||||||
Funds (customer deposits excl. repos + mutual funds) |
28,109 | 1.1 | 1.9 | 6.6 | 6.2 | |||||||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||||||
Underlying RoTE |
8.93 | (3.03) | (0.75) | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
46.2 | 4.0 | 0.7 | |||||||||||||||||||||||||
NPL ratio |
4.77 | 0.20 | (0.43) | |||||||||||||||||||||||||
NPL coverage |
72.0 | 3.8 | 10.8 | |||||||||||||||||||||||||
Number of employees |
11,514 | (0.5) | (3.3) | |||||||||||||||||||||||||
Number of branches |
565 | (1.9) | (10.5) |
Financial Report 2018 47
JANUARY - MARCH Appendix |
∎ PORTUGAL |
||||||||||||
(EUR million) |
||||||||||||
Income statement | Q118 | % QoQ | % YoY | |||||||||
Net interest income |
222 | 0.2 | 29.3 | |||||||||
Net fee income |
98 | 6.3 | 9.4 | |||||||||
Gains (losses) on financial transactions |
22 | | (35.5) | |||||||||
Other operating income |
(0) | | (68.8) | |||||||||
Gross income |
341 | 3.3 | 16.2 | |||||||||
Operating expenses |
(158) | (5.1) | 14.3 | |||||||||
General administrative expenses |
(148) | (5.7) | 14.6 | |||||||||
Personnel |
(91) | 0.9 | 10.0 | |||||||||
Other general administrative expenses |
(57) | (14.7) | 23.1 | |||||||||
Depreciation and amortisation |
(11) | 3.3 | 10.2 | |||||||||
Net operating income |
183 | 11.9 | 17.8 | |||||||||
Net loan-loss provisions |
(8) | | | |||||||||
Other income |
(9) | 56.8 | (40.1) | |||||||||
Underlying profit before tax |
166 | (0.8) | 10.2 | |||||||||
Tax on profit |
(39) | (18.5) | 55.8 | |||||||||
Underlying profit from continuing operations |
128 | 6.2 | 1.2 | |||||||||
Net profit from discontinued operations |
| | | |||||||||
Underlying consolidated profit |
128 | 6.2 | 1.2 | |||||||||
Minority interests |
1 | (8.6) | 20.2 | |||||||||
Underlying attributable profit to the Group |
127 | 6.3 | 1.1 | |||||||||
Net capital gains and provisions |
| | | |||||||||
Attributable profit to the Group |
127 | 6.3 | 1.1 | |||||||||
Balance sheet | ||||||||||||
Loans and advances to customers |
35,722 | 0.1 | 31.3 | |||||||||
Cash, central banks and credit institutions |
2,410 | (20.1) | (32.0) | |||||||||
Debt securities |
12,058 | 2.2 | 11.8 | |||||||||
o/w: designated at fair value through equity |
5,501 | (0.5) | 21.2 | |||||||||
Other financial assets |
1,991 | 8.9 | 23.5 | |||||||||
Other assets |
2,257 | (19.5) | 16.0 | |||||||||
Total assets |
54,438 | (1.3) | 20.7 | |||||||||
Customer deposits |
35,114 | 3.3 | 17.9 | |||||||||
Central banks and credit institutions |
9,364 | (6.6) | 29.1 | |||||||||
Debt securities issued |
4,379 | (19.1) | 20.7 | |||||||||
Other financial liabilities |
235 | (28.2) | (27.6) | |||||||||
Other liabilities |
1,238 | (1.5) | 75.9 | |||||||||
Total liabilities |
50,330 | (1.3) | 20.7 | |||||||||
Total equity |
4,107 | (0.3) | 20.6 | |||||||||
Other managed and marketed customer funds |
3,904 | 3.2 | 35.3 | |||||||||
Mutual funds |
2,127 | (0.1) | 40.6 | |||||||||
Pension funds |
1,159 | (1.2) | 23.0 | |||||||||
Managed portfolios |
619 | 28.4 | 43.6 | |||||||||
Pro memoria: |
||||||||||||
Gross loans and advances to customers excl. reverse repos |
37,418 | (0.2) | 30.1 | |||||||||
Funds (customer deposits excl. repos + mutual funds) |
37,241 | 3.1 | 19.0 | |||||||||
Ratios (%) and operating means | ||||||||||||
Underlying RoTE |
12.70 | 1.23 | (2.60) | |||||||||
Efficiency ratio (with amortisations) |
46.4 | (4.1) | (0.8) | |||||||||
NPL ratio |
8.29 | 0.78 | (0.18) | |||||||||
NPL coverage |
53.9 | (8.2) | (7.8) | |||||||||
Number of employees |
7,018 | 2.9 | 12.6 | |||||||||
Number of branches |
676 | (0.7) | 7.8 |
48 Financial Report 2018
JANUARY - MARCH Appendix |
∎ UNITED KINGDOM |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
1,031 | (1.6) | (2.0) | (5.9) | (3.3) | |||||||||||||||||||||||
Net fee income |
242 | (0.4) | (0.9) | (4.4) | (1.8) | |||||||||||||||||||||||
Gains (losses) on financial transactions |
57 | 90.4 | 85.5 | (19.3) | (17.1) | |||||||||||||||||||||||
Other operating income |
18 | (19.5) | (19.5) | 56.6 | 60.9 | |||||||||||||||||||||||
Gross income |
1,349 | 0.4 | (0.1) | (5.8) | (3.2) | |||||||||||||||||||||||
Operating expenses |
(764) | 6.0 | 5.5 | 5.6 | 8.4 | |||||||||||||||||||||||
General administrative expenses |
(672) | 7.3 | 6.9 | 4.3 | 7.1 | |||||||||||||||||||||||
Personnel |
(399) | 17.7 | 17.2 | 15.8 | 19.0 | |||||||||||||||||||||||
Other general administrative expenses |
(273) | (4.9) | (5.3) | (9.0) | (6.5) | |||||||||||||||||||||||
Depreciation and amortisation |
(92) | (2.8) | (3.1) | 15.9 | 19.1 | |||||||||||||||||||||||
Net operating income |
586 | (6.0) | (6.6) | (17.4) | (15.1) | |||||||||||||||||||||||
Net loan-loss provisions |
(66) | (18.7) | (18.6) | 333.2 | 345.0 | |||||||||||||||||||||||
Other income |
(62) | (38.3) | (38.7) | (40.5) | (38.9) | |||||||||||||||||||||||
Underlying profit before tax |
457 | 3.7 | 2.9 | (22.3) | (20.2) | |||||||||||||||||||||||
Tax on profit |
(131) | (4.4) | (5.1) | (20.6) | (18.5) | |||||||||||||||||||||||
Underlying profit from continuing operations |
326 | 7.4 | 6.5 | (23.0) | (20.9) | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
326 | 7.4 | 6.5 | (23.0) | (20.9) | |||||||||||||||||||||||
Minority interests |
6 | (6.1) | (6.4) | (10.5) | (8.1) | |||||||||||||||||||||||
Underlying attributable profit to the Group |
320 | 7.7 | 6.8 | (23.2) | (21.1) | |||||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||||||
Attributable profit to the Group |
320 | 7.7 | 6.8 | (23.2) | (21.1) | |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||
Loans and advances to customers |
252,451 | 3.6 | 2.2 | (0.3) | 1.9 | |||||||||||||||||||||||
Cash, central banks and credit institutions |
47,675 | (16.0) | (17.2) | 39.5 | 42.6 | |||||||||||||||||||||||
Debt securities |
25,477 | (2.7) | (4.1) | (8.5) | (6.5) | |||||||||||||||||||||||
o/w: designated at fair value through equity |
11,565 | 17.0 | 15.3 | (0.3) | 2.0 | |||||||||||||||||||||||
Other financial assets |
21,861 | (11.5) | (12.7) | (14.5) | (12.6) | |||||||||||||||||||||||
Other assets |
10,839 | 8.7 | 7.2 | (6.2) | (4.0) | |||||||||||||||||||||||
Total assets |
358,305 | (0.8) | (2.2) | 1.6 | 3.9 | |||||||||||||||||||||||
Customer deposits |
221,268 | (4.0) | (5.3) | 2.6 | 4.9 | |||||||||||||||||||||||
Central banks and credit institutions |
29,322 | 5.3 | 3.9 | 33.5 | 36.5 | |||||||||||||||||||||||
Debt securities issued |
64,658 | 5.8 | 4.3 | (2.6) | (0.4) | |||||||||||||||||||||||
Other financial liabilities |
21,346 | 0.8 | (0.6) | (20.6) | (18.8) | |||||||||||||||||||||||
Other liabilities |
5,132 | 19.1 | 17.4 | (1.9) | 0.3 | |||||||||||||||||||||||
Total liabilities |
341,726 | (0.9) | (2.3) | 1.6 | 3.9 | |||||||||||||||||||||||
Total equity |
16,579 | 1.7 | 0.3 | 1.7 | 4.0 | |||||||||||||||||||||||
Other managed and marketed customer funds |
8,590 | (0.8) | (2.1) | (1.1) | 1.2 | |||||||||||||||||||||||
Mutual funds |
8,483 | (0.7) | (2.1) | (1.0) | 1.3 | |||||||||||||||||||||||
Pension funds |
| | | | | |||||||||||||||||||||||
Managed portfolios |
108 | (5.9) | (7.2) | (8.3) | (6.2) | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
239,034 | 1.4 | (0.0) | (1.5) | 0.8 | |||||||||||||||||||||||
Funds (customer deposits excl. repos + mutual funds) |
207,354 | (1.4) | (2.8) | (2.7) | (0.5) | |||||||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||||||
Underlying RoTE |
9.07 | 0.85 | (2.20) | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
56.6 | 3.0 | 6.1 | |||||||||||||||||||||||||
NPL ratio |
1.17 | (0.16) | (0.14) | |||||||||||||||||||||||||
NPL coverage |
34.6 | 2.6 | 0.8 | |||||||||||||||||||||||||
Number of employees |
26,229 | 1.0 | 1.1 | |||||||||||||||||||||||||
Number of branches |
800 | (1.0) | (5.3) |
Financial Report 2018 49
JANUARY - MARCH Appendix |
∎ LATIN AMERICA |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
3,947 | (1.9) | 2.7 | (0.0) | 16.3 | |||||||||||||||||||||||
Net fee income |
1,376 | 0.4 | 5.9 | (1.8) | 16.4 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
142 | (29.7) | (27.3) | (56.8) | (48.0) | |||||||||||||||||||||||
Other operating income |
(24) | (3.8) | 2.1 | | | |||||||||||||||||||||||
Gross income |
5,441 | (2.3) | 2.4 | (4.2) | 12.2 | |||||||||||||||||||||||
Operating expenses |
(2,050) | (6.8) | (1.8) | (5.9) | 10.5 | |||||||||||||||||||||||
General administrative expenses |
(1,855) | (7.0) | (2.0) | (6.0) | 10.4 | |||||||||||||||||||||||
Personnel |
(1,036) | (6.8) | (2.0) | (5.1) | 11.4 | |||||||||||||||||||||||
Other general administrative expenses |
(819) | (7.4) | (2.0) | (7.1) | 9.2 | |||||||||||||||||||||||
Depreciation and amortisation |
(195) | (4.9) | (0.2) | (4.8) | 11.5 | |||||||||||||||||||||||
Net operating income |
3,391 | 0.6 | 5.2 | (3.2) | 13.2 | |||||||||||||||||||||||
Net loan-loss provisions |
(1,210) | 3.9 | 8.1 | (7.4) | 7.3 | |||||||||||||||||||||||
Other income |
(155) | (36.1) | (33.6) | (56.9) | (48.6) | |||||||||||||||||||||||
Underlying profit before tax |
2,025 | 3.3 | 8.3 | 10.4 | 29.4 | |||||||||||||||||||||||
Tax on profit |
(719) | 15.0 | 21.1 | 21.8 | 44.1 | |||||||||||||||||||||||
Underlying profit from continuing operations |
1,306 | (2.2) | 2.3 | 4.9 | 22.6 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
1,306 | (2.2) | 2.3 | 4.9 | 22.6 | |||||||||||||||||||||||
Minority interests |
207 | (4.0) | (1.1) | 6.5 | 18.5 | |||||||||||||||||||||||
Underlying attributable profit to the Group |
1,099 | (1.9) | 2.9 | 4.7 | 23.4 | |||||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||||||
Attributable profit to the Group |
1,099 | (1.9) | 2.9 | 4.7 | 23.4 | |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||
Loans and advances to customers |
149,419 | 1.0 | 2.2 | (4.7) | 10.6 | |||||||||||||||||||||||
Cash, central banks and credit institutions |
55,397 | (1.2) | 0.6 | (19.6) | (4.2) | |||||||||||||||||||||||
Debt securities |
61,275 | 6.0 | 6.9 | (4.5) | 12.4 | |||||||||||||||||||||||
o/w: designated at fair value through equity |
30,465 | (7.5) | (6.6) | 0.0 | 16.8 | |||||||||||||||||||||||
Other financial assets |
14,576 | 2.5 | 1.8 | (19.9) | (7.6) | |||||||||||||||||||||||
Other assets |
17,414 | 0.8 | 2.6 | (11.5) | 5.2 | |||||||||||||||||||||||
Total assets |
298,082 | 1.6 | 2.8 | (9.0) | 6.5 | |||||||||||||||||||||||
Customer deposits |
143,824 | 0.4 | 1.6 | (6.1) | 10.3 | |||||||||||||||||||||||
Central banks and credit institutions |
43,210 | 9.1 | 10.2 | (9.6) | 4.9 | |||||||||||||||||||||||
Debt securities issued |
36,467 | 5.9 | 7.2 | (19.2) | (6.2) | |||||||||||||||||||||||
Other financial liabilities |
35,779 | (0.8) | 0.4 | (8.5) | 7.8 | |||||||||||||||||||||||
Other liabilities |
11,033 | 0.2 | 1.7 | (4.6) | 12.9 | |||||||||||||||||||||||
Total liabilities |
270,313 | 2.2 | 3.4 | (8.9) | 6.6 | |||||||||||||||||||||||
Total equity |
27,768 | (4.0) | (2.7) | (10.1) | 5.5 | |||||||||||||||||||||||
Other managed and marketed customer funds |
82,772 | 2.5 | 4.5 | (5.7) | 11.6 | |||||||||||||||||||||||
Mutual funds |
76,495 | 2.7 | 4.7 | (5.6) | 12.2 | |||||||||||||||||||||||
Pension funds |
0 | | 3.0 | | 21.1 | |||||||||||||||||||||||
Managed portfolios |
6,277 | (0.3) | 1.8 | (7.5) | 5.7 | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
155,553 | 1.4 | 2.7 | (4.9) | 10.4 | |||||||||||||||||||||||
Funds (customer deposits excl. repos + mutual funds) |
201,746 | 3.5 | 5.0 | 2.3 | 20.3 | |||||||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||||||
Underlying RoTE |
19.26 | 0.66 | 1.86 | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
37.7 | (1.8) | (0.7) | |||||||||||||||||||||||||
NPL ratio |
4.43 | (0.03) | (0.07) | |||||||||||||||||||||||||
NPL coverage |
98.4 | 13.4 | 7.9 | |||||||||||||||||||||||||
Number of employees |
89,527 | 0.6 | 4.2 | |||||||||||||||||||||||||
Number of branches |
5,917 | 0.2 | 2.2 |
50 Financial Report 2018
JANUARY - MARCH Appendix |
∎ BRAZIL |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
2,482 | (1.9) | 2.9 | (1.6) | 17.3 | |||||||||||||||||||||||
Net fee income |
920 | (0.9) | 4.1 | (1.4) | 17.5 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
50 | (33.5) | (33.6) | (79.7) | (75.8) | |||||||||||||||||||||||
Other operating income |
(8) | (64.0) | (57.5) | | | |||||||||||||||||||||||
Gross income |
3,445 | (1.9) | 2.8 | (7.3) | 10.4 | |||||||||||||||||||||||
Operating expenses |
(1,165) | (9.6) | (5.1) | (11.4) | 5.6 | |||||||||||||||||||||||
General administrative expenses |
(1,049) | (9.9) | (5.4) | (11.3) | 5.8 | |||||||||||||||||||||||
Personnel |
(602) | (5.1) | (0.6) | (9.4) | 8.0 | |||||||||||||||||||||||
Other general administrative expenses |
(447) | (15.6) | (11.2) | (13.6) | 2.9 | |||||||||||||||||||||||
Depreciation and amortisation |
(115) | (7.1) | (2.7) | (12.5) | 4.3 | |||||||||||||||||||||||
Net operating income |
2,280 | 2.6 | 7.3 | (5.1) | 13.1 | |||||||||||||||||||||||
Net loan-loss provisions |
(822) | 0.9 | 5.5 | (9.7) | 7.6 | |||||||||||||||||||||||
Other income |
(154) | (26.9) | (25.5) | (57.0) | (48.7) | |||||||||||||||||||||||
Underlying profit before tax |
1,304 | 8.9 | 14.5 | 14.9 | 37.0 | |||||||||||||||||||||||
Tax on profit |
(544) | 18.2 | 24.6 | 28.8 | 53.5 | |||||||||||||||||||||||
Underlying profit from continuing operations |
761 | 3.0 | 8.3 | 6.7 | 27.2 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
761 | 3.0 | 8.3 | 6.7 | 27.2 | |||||||||||||||||||||||
Minority interests |
84 | (13.3) | (8.3) | 5.9 | 26.3 | |||||||||||||||||||||||
Underlying attributable profit to the Group |
677 | 5.5 | 10.7 | 6.8 | 27.3 | |||||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||||||
Attributable profit to the Group |
677 | 5.5 | 10.7 | 6.8 | 27.3 | |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||
Loans and advances to customers |
69,623 | (1.2) | 1.8 | (9.0) | 10.2 | |||||||||||||||||||||||
Cash, central banks and credit institutions |
33,399 | (4.4) | (1.4) | (17.4) | 0.0 | |||||||||||||||||||||||
Debt securities |
42,820 | 10.7 | 14.0 | 1.8 | 23.3 | |||||||||||||||||||||||
o/w: designated at fair value through equity |
20,894 | (2.0) | 1.0 | 13.6 | 37.5 | |||||||||||||||||||||||
Other financial assets |
6,373 | 9.9 | 13.3 | (30.0) | (15.2) | |||||||||||||||||||||||
Other assets |
11,769 | (0.5) | 2.6 | (13.5) | 4.8 | |||||||||||||||||||||||
Total assets |
163,984 | 1.4 | 4.5 | (9.8) | 9.3 | |||||||||||||||||||||||
Customer deposits |
68,667 | (2.0) | 1.0 | (9.5) | 9.6 | |||||||||||||||||||||||
Central banks and credit institutions |
27,750 | 17.6 | 21.2 | 7.4 | 30.1 | |||||||||||||||||||||||
Debt securities issued |
20,563 | 2.5 | 5.6 | (29.3) | (14.3) | |||||||||||||||||||||||
Other financial liabilities |
24,333 | 2.3 | 5.4 | (2.4) | 18.3 | |||||||||||||||||||||||
Other liabilities |
7,392 | (1.9) | 1.1 | (5.7) | 14.3 | |||||||||||||||||||||||
Total liabilities |
148,705 | 2.5 | 5.6 | (9.1) | 10.1 | |||||||||||||||||||||||
Total equity |
15,279 | (8.2) | (5.4) | (16.1) | 1.6 | |||||||||||||||||||||||
Other managed and marketed customer funds |
59,000 | 0.9 | 4.0 | (7.6) | 11.9 | |||||||||||||||||||||||
Mutual funds |
55,288 | 0.9 | 4.0 | (7.3) | 12.3 | |||||||||||||||||||||||
Pension funds |
0 | | 3.0 | | 21.1 | |||||||||||||||||||||||
Managed portfolios |
3,712 | 0.3 | 3.4 | (11.9) | 6.7 | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
74,071 | (0.4) | 2.7 | (8.8) | 10.5 | |||||||||||||||||||||||
Funds (customer deposits excl. repos + mutual funds) |
110,178 | 3.0 | 6.1 | 5.6 | 27.9 | |||||||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||||||
Underlying RoTE |
19.85 | 2.67 | 3.34 | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
33.8 | (2.9) | (1.5) | |||||||||||||||||||||||||
NPL ratio |
5.26 | (0.03) | (0.10) | |||||||||||||||||||||||||
NPL coverage |
110.4 | 17.8 | 12.3 | |||||||||||||||||||||||||
Number of employees |
47,375 | 0.5 | 2.1 | |||||||||||||||||||||||||
Number of branches |
3,484 | 0.5 | 1.9 |
Financial Report 2018 51
JANUARY - MARCH Appendix |
∎ MEXICO |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
649 | 2.9 | 6.4 | 4.0 | 11.0 | |||||||||||||||||||||||
Net fee income |
187 | 3.6 | 7.1 | 4.0 | 11.0 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
18 | (54.1) | (52.4) | (46.9) | (43.3) | |||||||||||||||||||||||
Other operating income |
(23) | 15.5 | 23.1 | 70.6 | 82.1 | |||||||||||||||||||||||
Gross income |
831 | 0.1 | 3.4 | 0.8 | 7.7 | |||||||||||||||||||||||
Operating expenses |
(340) | (1.6) | 1.9 | 6.4 | 13.6 | |||||||||||||||||||||||
General administrative expenses |
(308) | (2.4) | 1.1 | 6.0 | 13.2 | |||||||||||||||||||||||
Personnel |
(156) | (12.0) | (8.4) | 4.4 | 11.4 | |||||||||||||||||||||||
Other general administrative expenses |
(152) | 10.1 | 13.4 | 7.8 | 15.1 | |||||||||||||||||||||||
Depreciation and amortisation |
(32) | 6.9 | 10.5 | 10.3 | 17.7 | |||||||||||||||||||||||
Net operating income |
491 | 1.3 | 4.5 | (2.7) | 3.9 | |||||||||||||||||||||||
Net loan-loss provisions |
(200) | 7.2 | 9.7 | (14.2) | (8.4) | |||||||||||||||||||||||
Other income |
(3) | (87.1) | (86.1) | (24.5) | (19.4) | |||||||||||||||||||||||
Underlying profit before tax |
288 | 5.1 | 8.6 | 7.7 | 15.0 | |||||||||||||||||||||||
Tax on profit |
(63) | 27.5 | 30.8 | 11.4 | 19.0 | |||||||||||||||||||||||
Underlying profit from continuing operations |
225 | 0.2 | 3.7 | 6.7 | 13.9 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
225 | 0.2 | 3.7 | 6.7 | 13.9 | |||||||||||||||||||||||
Minority interests |
50 | 8.7 | 12.3 | 6.0 | 13.2 | |||||||||||||||||||||||
Underlying attributable profit to the Group |
175 | (2.0) | 1.5 | 6.9 | 14.1 | |||||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||||||
Attributable profit to the Group |
175 | (2.0) | 1.5 | 6.9 | 14.1 | |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||
Loans and advances to customers |
28,238 | 6.7 | 1.6 | (3.7) | 8.4 | |||||||||||||||||||||||
Cash, central banks and credit institutions |
11,497 | 15.5 | 9.9 | (22.1) | (12.3) | |||||||||||||||||||||||
Debt securities |
12,227 | (10.6) | (14.9) | (24.5) | (15.1) | |||||||||||||||||||||||
o/w: designated at fair value through equity |
3,877 | (44.4) | (47.1) | (44.4) | (37.5) | |||||||||||||||||||||||
Other financial assets |
5,205 | (7.5) | (11.9) | (20.8) | (10.9) | |||||||||||||||||||||||
Other assets |
2,610 | 5.2 | 0.1 | (11.8) | (0.7) | |||||||||||||||||||||||
Total assets |
59,778 | 2.7 | (2.2) | (14.4) | (3.6) | |||||||||||||||||||||||
Customer deposits |
32,235 | 6.1 | 1.0 | (5.1) | 6.8 | |||||||||||||||||||||||
Central banks and credit institutions |
8,159 | (1.1) | (5.8) | (38.6) | (30.9) | |||||||||||||||||||||||
Debt securities issued |
5,555 | 7.5 | 2.3 | 2.3 | 15.1 | |||||||||||||||||||||||
Other financial liabilities |
6,770 | (11.9) | (16.1) | (30.8) | (22.1) | |||||||||||||||||||||||
Other liabilities |
1,843 | 3.6 | (1.3) | 0.0 | 12.6 | |||||||||||||||||||||||
Total liabilities |
54,562 | 2.4 | (2.5) | (15.2) | (4.5) | |||||||||||||||||||||||
Total equity |
5,216 | 5.7 | 0.6 | (5.1) | 6.8 | |||||||||||||||||||||||
Other managed and marketed customer funds |
10,601 | 6.9 | 1.7 | (2.8) | 9.4 | |||||||||||||||||||||||
Mutual funds |
10,601 | 6.9 | 1.7 | (2.8) | 9.4 | |||||||||||||||||||||||
Pension funds |
| | | | | |||||||||||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
28,693 | 6.4 | 1.3 | (4.3) | 7.6 | |||||||||||||||||||||||
Funds (customer deposits excl. repos + mutual funds) |
38,095 | 7.2 | 2.0 | (2.7) | 9.5 | |||||||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||||||
Underlying RoTE |
19.58 | 0.13 | 0.83 | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
40.9 | (0.7) | 2.1 | |||||||||||||||||||||||||
NPL ratio |
2.68 | (0.01) | (0.09) | |||||||||||||||||||||||||
NPL coverage |
113.5 | 16.0 | 8.7 | |||||||||||||||||||||||||
Number of employees |
18,586 | 0.2 | 5.7 | |||||||||||||||||||||||||
Number of branches |
1,401 | | 0.9 |
52 Financial Report 2018
JANUARY - MARCH Appendix |
∎ CHILE |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
490 | (0.4) | (1.1) | 1.1 | 7.1 | |||||||||||||||||||||||
Net fee income |
111 | 21.2 | 20.1 | 3.2 | 9.4 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
30 | (30.5) | (31.4) | (38.2) | (34.5) | |||||||||||||||||||||||
Other operating income |
10 | 158.9 | 158.3 | 115.0 | 127.9 | |||||||||||||||||||||||
Gross income |
640 | 1.6 | 0.8 | (0.8) | 5.2 | |||||||||||||||||||||||
Operating expenses |
(258) | 4.1 | 3.2 | (2.2) | 3.7 | |||||||||||||||||||||||
General administrative expenses |
(231) | 6.3 | 5.3 | (2.8) | 3.1 | |||||||||||||||||||||||
Personnel |
(138) | (4.2) | (4.9) | (1.7) | 4.2 | |||||||||||||||||||||||
Other general administrative expenses |
(94) | 26.6 | 25.1 | (4.3) | 1.5 | |||||||||||||||||||||||
Depreciation and amortisation |
(27) | (11.6) | (12.1) | 3.4 | 9.6 | |||||||||||||||||||||||
Net operating income |
382 | (0.0) | (0.7) | 0.2 | 6.2 | |||||||||||||||||||||||
Net loan-loss provisions |
(121) | 10.7 | 9.7 | (0.4) | 5.6 | |||||||||||||||||||||||
Other income |
22 | 598.1 | 578.6 | 952.0 | | |||||||||||||||||||||||
Underlying profit before tax |
282 | 2.4 | 1.8 | 8.0 | 14.5 | |||||||||||||||||||||||
Tax on profit |
(60) | 3.7 | 3.2 | 26.1 | 33.7 | |||||||||||||||||||||||
Underlying profit from continuing operations |
223 | 2.1 | 1.4 | 4.0 | 10.3 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
223 | 2.1 | 1.4 | 4.0 | 10.3 | |||||||||||||||||||||||
Minority interests |
72 | 0.5 | (0.1) | 8.0 | 14.5 | |||||||||||||||||||||||
Underlying attributable profit to the Group |
151 | 2.9 | 2.1 | 2.2 | 8.4 | |||||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||||||
Attributable profit to the Group |
151 | 2.9 | 2.1 | 2.2 | 8.4 | |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||
Loans and advances to customers |
37,804 | 1.8 | 2.6 | (0.9) | 3.7 | |||||||||||||||||||||||
Cash, central banks and credit institutions |
4,015 | (7.1) | (6.3) | (30.2) | (27.0) | |||||||||||||||||||||||
Debt securities |
4,253 | 2.7 | 3.5 | (5.4) | (1.0) | |||||||||||||||||||||||
o/w: designated at fair value through equity |
4,022 | 15.2 | 16.2 | 1.8 | 6.5 | |||||||||||||||||||||||
Other financial assets |
2,958 | 6.0 | 7.0 | 18.3 | 23.8 | |||||||||||||||||||||||
Other assets |
2,120 | 8.7 | 9.7 | 2.6 | 7.3 | |||||||||||||||||||||||
Total assets |
51,150 | 1.6 | 2.4 | (3.4) | 1.1 | |||||||||||||||||||||||
Customer deposits |
26,392 | 1.3 | 2.2 | 0.2 | 4.8 | |||||||||||||||||||||||
Central banks and credit institutions |
4,757 | (13.4) | (12.6) | (28.8) | (25.5) | |||||||||||||||||||||||
Debt securities issued |
9,817 | 9.5 | 10.4 | (4.3) | 0.1 | |||||||||||||||||||||||
Other financial liabilities |
3,747 | 4.1 | 5.0 | 10.7 | 15.9 | |||||||||||||||||||||||
Other liabilities |
1,324 | 8.4 | 9.3 | 8.7 | 13.7 | |||||||||||||||||||||||
Total liabilities |
46,038 | 1.6 | 2.5 | (3.8) | 0.6 | |||||||||||||||||||||||
Total equity |
5,112 | 1.5 | 2.4 | 0.7 | 5.4 | |||||||||||||||||||||||
Other managed and marketed customer funds |
10,114 | 3.6 | 4.5 | (4.1) | 0.4 | |||||||||||||||||||||||
Mutual funds |
7,548 | 5.4 | 6.3 | (5.3) | (1.0) | |||||||||||||||||||||||
Pension funds |
| | | | | |||||||||||||||||||||||
Managed portfolios |
2,566 | (1.2) | (0.4) | (0.2) | 4.4 | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
38,995 | 2.0 | 2.8 | (0.7) | 3.9 | |||||||||||||||||||||||
Funds (customer deposits excl. repos + mutual funds) |
33,885 | 2.4 | 3.2 | (1.1) | 3.5 | |||||||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||||||
Underlying RoTE |
17.19 | (0.43) | 0.12 | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
40.3 | 1.0 | (0.6) | |||||||||||||||||||||||||
NPL ratio |
5.00 | 0.04 | 0.07 | |||||||||||||||||||||||||
NPL coverage |
61.0 | 2.8 | 2.1 | |||||||||||||||||||||||||
Number of employees |
12,018 | 2.9 | 1.3 | |||||||||||||||||||||||||
Number of branches |
429 | (2.3) | 3.1 |
Financial Report 2018 53
JANUARY - MARCH Appendix |
∎ ARGENTINA |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
214 | (17.9) | (1.8) | (3.7) | 39.6 | |||||||||||||||||||||||
Net fee income |
129 | (6.4) | 10.2 | (15.1) | 23.1 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
36 | (1.3) | 17.1 | 10.2 | 59.8 | |||||||||||||||||||||||
Other operating income |
(2) | | | 53.4 | 122.4 | |||||||||||||||||||||||
Gross income |
377 | (16.0) | 0.2 | (7.0) | 34.8 | |||||||||||||||||||||||
Operating expenses |
(218) | (10.6) | 6.3 | (1.3) | 43.0 | |||||||||||||||||||||||
General administrative expenses |
(199) | (11.4) | 5.3 | (2.2) | 41.8 | |||||||||||||||||||||||
Personnel |
(102) | (10.4) | 6.7 | (2.0) | 42.1 | |||||||||||||||||||||||
Other general administrative expenses |
(98) | (12.4) | 3.9 | (2.4) | 41.5 | |||||||||||||||||||||||
Depreciation and amortisation |
(19) | (0.9) | 18.7 | 8.6 | 57.4 | |||||||||||||||||||||||
Net operating income |
159 | (22.4) | (7.2) | (13.9) | 24.9 | |||||||||||||||||||||||
Net loan-loss provisions |
(49) | 21.2 | 44.5 | 70.0 | 146.4 | |||||||||||||||||||||||
Other income |
(17) | (25.7) | (11.7) | | | |||||||||||||||||||||||
Underlying profit before tax |
92 | (34.5) | (21.5) | (40.9) | (14.4) | |||||||||||||||||||||||
Tax on profit |
(26) | (41.2) | (29.7) | (46.3) | (22.2) | |||||||||||||||||||||||
Underlying profit from continuing operations |
67 | (31.4) | (17.9) | (38.5) | (10.9) | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
67 | (31.4) | (17.9) | (38.5) | (10.9) | |||||||||||||||||||||||
Minority interests |
0 | (23.0) | (8.5) | (37.2) | (9.0) | |||||||||||||||||||||||
Underlying attributable profit to the Group |
66 | (31.5) | (17.9) | (38.5) | (10.9) | |||||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||||||
Attributable profit to the Group |
66 | (31.5) | (17.9) | (38.5) | (10.9) | |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||
Loans and advances to customers |
7,857 | 0.6 | 10.3 | (3.0) | 46.4 | |||||||||||||||||||||||
Cash, central banks and credit institutions |
4,229 | (11.3) | (2.8) | (23.9) | 15.0 | |||||||||||||||||||||||
Debt securities |
846 | 514.2 | 573.0 | 87.9 | 183.8 | |||||||||||||||||||||||
o/w: designated at fair value through equity |
761 | 531.9 | 592.3 | 123.8 | 238.0 | |||||||||||||||||||||||
Other financial assets |
13 | 97.0 | 115.9 | 8.7 | 64.1 | |||||||||||||||||||||||
Other assets |
642 | (12.2) | (3.8) | (26.7) | 10.7 | |||||||||||||||||||||||
Total assets |
13,586 | 1.0 | 10.7 | (9.4) | 36.8 | |||||||||||||||||||||||
Customer deposits |
10,081 | (1.5) | 7.9 | (13.2) | 31.1 | |||||||||||||||||||||||
Central banks and credit institutions |
903 | 50.6 | 65.0 | 186.4 | 332.5 | |||||||||||||||||||||||
Debt securities issued |
496 | 140.5 | 163.5 | 52.7 | 130.5 | |||||||||||||||||||||||
Other financial liabilities |
868 | (11.6) | (3.1) | (11.9) | 33.1 | |||||||||||||||||||||||
Other liabilities |
223 | (8.7) | 0.1 | (46.7) | (19.5) | |||||||||||||||||||||||
Total liabilities |
12,570 | 2.5 | 12.3 | (7.9) | 39.0 | |||||||||||||||||||||||
Total equity |
1,017 | (14.1) | (5.8) | (24.3) | 14.3 | |||||||||||||||||||||||
Other managed and marketed customer funds |
3,057 | 16.7 | 27.9 | 22.7 | 85.3 | |||||||||||||||||||||||
Mutual funds |
3,057 | 16.7 | 27.9 | 22.7 | 85.3 | |||||||||||||||||||||||
Pension funds |
| | | | | |||||||||||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
7,741 | 1.8 | 11.5 | (6.8) | 40.7 | |||||||||||||||||||||||
Funds (customer deposits excl. repos + mutual funds) |
13,138 | 2.2 | 12.0 | (6.8) | 40.7 | |||||||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||||||
Underlying RoTE |
28.37 | (6.90) | (8.46) | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
57.9 | 3.5 | 3.3 | |||||||||||||||||||||||||
NPL ratio |
2.54 | 0.04 | 0.72 | |||||||||||||||||||||||||
NPL coverage |
121.3 | 21.2 | (12.8) | |||||||||||||||||||||||||
Number of employees |
9,177 | (1.1) | 14.9 | |||||||||||||||||||||||||
Number of branches |
482 | | 5.9 |
54 Financial Report 2018
JANUARY - MARCH Appendix |
∎ UNITED STATES |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
1,221 | (4.1) | (0.1) | (18.1) | (5.4) | |||||||||||||||||||||||
Net fee income |
214 | (3.7) | 0.3 | (21.5) | (9.4) | |||||||||||||||||||||||
Gains (losses) on financial transactions |
16 | 57.9 | 72.3 | | | |||||||||||||||||||||||
Other operating income |
127 | 40.0 | 45.5 | 4.1 | 20.1 | |||||||||||||||||||||||
Gross income |
1,578 | (1.1) | 3.0 | (16.0) | (3.1) | |||||||||||||||||||||||
Operating expenses |
(735) | (4.8) | (0.6) | (12.2) | 1.4 | |||||||||||||||||||||||
General administrative expenses |
(678) | (2.2) | 2.1 | (10.4) | 3.4 | |||||||||||||||||||||||
Personnel |
(397) | 0.3 | 4.7 | (10.8) | 3.0 | |||||||||||||||||||||||
Other general administrative expenses |
(281) | (5.6) | (1.3) | (10.0) | 3.9 | |||||||||||||||||||||||
Depreciation and amortisation |
(57) | (27.7) | (24.4) | (28.5) | (17.4) | |||||||||||||||||||||||
Net operating income |
843 | 2.3 | 6.3 | (19.1) | (6.6) | |||||||||||||||||||||||
Net loan-loss provisions |
(579) | (9.2) | (5.5) | (28.6) | (17.5) | |||||||||||||||||||||||
Other income |
(23) | (26.9) | (22.3) | (29.8) | (18.9) | |||||||||||||||||||||||
Underlying profit before tax |
241 | 55.9 | 59.4 | 21.0 | 39.7 | |||||||||||||||||||||||
Tax on profit |
(67) | 48.1 | 51.7 | 9.0 | 25.8 | |||||||||||||||||||||||
Underlying profit from continuing operations |
174 | 59.1 | 62.5 | 26.4 | 46.0 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
174 | 59.1 | 62.5 | 26.4 | 46.0 | |||||||||||||||||||||||
Minority interests |
49 | 26.5 | 29.2 | 15.1 | 32.8 | |||||||||||||||||||||||
Underlying attributable profit to the Group |
125 | 76.9 | 80.9 | 31.6 | 51.9 | |||||||||||||||||||||||
Net capital gains and provisions* |
| (100.0) | (100.0) | | | |||||||||||||||||||||||
Attributable profit to the Group |
125 | | | 31.6 | 51.9 | |||||||||||||||||||||||
(*).-In 4Q 17, fiscal reform, provisions for hurricanes, repurchase of a minority stake and other |
||||||||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||||||
Loans and advances to customers |
69,096 | (4.0) | (1.4) | (15.6) | (2.7) | |||||||||||||||||||||||
Cash, central banks and credit institutions |
11,695 | (12.1) | (9.7) | (42.8) | (34.1) | |||||||||||||||||||||||
Debt securities |
13,656 | (1.3) | 1.3 | (28.3) | (17.4) | |||||||||||||||||||||||
o/w: designated at fair value through equity |
10,569 | (10.2) | (7.8) | (36.7) | (27.1) | |||||||||||||||||||||||
Other financial assets |
3,204 | (4.9) | (2.3) | 5.3 | 21.4 | |||||||||||||||||||||||
Other assets |
11,924 | 0.1 | 2.8 | (10.1) | 3.6 | |||||||||||||||||||||||
Total assets |
109,575 | (4.2) | (1.6) | (20.4) | (8.3) | |||||||||||||||||||||||
Customer deposits |
50,875 | (0.6) | 2.1 | (19.4) | (7.1) | |||||||||||||||||||||||
Central banks and credit institutions |
11,963 | (24.7) | (22.6) | (46.2) | (38.0) | |||||||||||||||||||||||
Debt securities issued |
25,479 | (2.7) | (0.0) | (9.8) | 4.0 | |||||||||||||||||||||||
Other financial liabilities |
2,738 | 9.4 | 12.4 | (9.7) | 4.1 | |||||||||||||||||||||||
Other liabilities |
3,298 | (4.0) | (1.4) | (26.6) | (15.4) | |||||||||||||||||||||||
Total liabilities |
94,353 | (4.9) | (2.3) | (22.1) | (10.2) | |||||||||||||||||||||||
Total equity |
15,222 | 0.1 | 2.9 | (8.1) | 5.9 | |||||||||||||||||||||||
Other managed and marketed customer funds |
15,807 | (3.8) | (1.2) | (14.2) | (1.1) | |||||||||||||||||||||||
Mutual funds |
7,981 | (4.6) | (2.0) | (11.2) | 2.4 | |||||||||||||||||||||||
Pension funds |
| | | | | |||||||||||||||||||||||
Managed portfolios |
7,825 | (3.0) | (0.3) | (17.1) | (4.4) | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
72,285 | (4.1) | (1.5) | (15.9) | (3.0) | |||||||||||||||||||||||
Funds (customer deposits excl. repos + mutual funds) |
58,666 | (1.1) | 1.6 | (18.3) | (5.9) | |||||||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||||||
Underlying RoTE |
3.93 | 1.67 | 1.12 | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
46.6 | (1.8) | 2.0 | |||||||||||||||||||||||||
NPL ratio |
2.86 | 0.07 | 0.43 | |||||||||||||||||||||||||
NPL coverage |
169.1 | (1.1) | (33.3) | |||||||||||||||||||||||||
Number of employees |
17,247 | (1.8) | (2.4) | |||||||||||||||||||||||||
Number of branches |
679 | (0.6) | (11.1) |
Financial Report 2018 55
JANUARY - MARCH Appendix |
∎ CORPORATE CENTRE |
||||||||||||||||||||
(EUR million) |
||||||||||||||||||||
Income statement | Q118 | Q417 | % | Q117 | % | |||||||||||||||
Net interest income |
(224) | (223) | 0.6 | (194) | 15.6 | |||||||||||||||
Net fee income |
(9) | (17) | (50.2) | (4) | 93.0 | |||||||||||||||
Gains (losses) on financial transactions |
12 | 30 | (58.7) | (119) | | |||||||||||||||
Other operating income |
(6) | (28) | (78.4) | (23) | (74.0) | |||||||||||||||
Gross income |
(227) | (238) | (5.0) | (341) | (33.5) | |||||||||||||||
Operating expenses |
(121) | (120) | 0.6 | (119) | 1.3 | |||||||||||||||
Net operating income |
(348) | (359) | (3.1) | (460) | (24.5) | |||||||||||||||
Net loan-loss provisions |
(37) | (8) | 351.3 | (5) | 625.0 | |||||||||||||||
Other income |
(43) | (43) | (0.4) | (32) | 34.1 | |||||||||||||||
Underlying profit before tax |
(427) | (410) | 4.2 | (497) | (14.1) | |||||||||||||||
Tax on profit |
6 | 32 | (82.1) | 26 | (78.4) | |||||||||||||||
Underlying profit from continuing operations |
(421) | (378) | 11.4 | (471) | (10.5) | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Underlying consolidated profit |
(421) | (378) | 11.4 | (471) | (10.5) | |||||||||||||||
Minority interests |
0 | (0) | | (3) | | |||||||||||||||
Underlying attributable profit to the Group |
(421) | (378) | 11.5 | (468) | (10.0) | |||||||||||||||
Net capital gains and provisions* |
| (306) | (100.0) | | | |||||||||||||||
Attributable profit to the Group |
(421) | (684) | (38.4) | (468) | (10.0) | |||||||||||||||
(*) In 4Q 17, charge for equity stakes an intangible assets, capital gains from the disposal of the stake in Allfunds Bank and goodwill charges |
| |||||||||||||||||||
Balance sheet | ||||||||||||||||||||
Debt securities |
1,691 | 1,768 | (4.4) | 781 | 116.4 | |||||||||||||||
Goodwill |
25,612 | 25,769 | (0.6) | 26,939 | (4.9) | |||||||||||||||
Capital assigned to Group areas |
84,775 | 81,791 | 3.6 | 83,902 | 1.0 | |||||||||||||||
Other financial assets |
15,902 | 7,841 | 102.8 | 10,661 | 49.2 | |||||||||||||||
Other assets |
14,023 | 14,929 | (6.1) | 15,115 | (7.2) | |||||||||||||||
Total assets |
142,002 | 132,099 | 7.5 | 137,398 | 3.4 | |||||||||||||||
Debt securities issued |
39,223 | 35,030 | 12.0 | 30,740 | 27.6 | |||||||||||||||
Other financial liabilities |
1,959 | 2,127 | (7.9) | 2,469 | (20.6) | |||||||||||||||
Other liabilities |
7,849 | 8,092 | (3.0) | 12,299 | (36.2) | |||||||||||||||
Total liabilities |
49,031 | 45,248 | 8.4 | 45,507 | 7.7 | |||||||||||||||
Total equity |
92,971 | 86,850 | 7.0 | 91,891 | 1.2 | |||||||||||||||
Other managed and marketed customer funds |
| | | | | |||||||||||||||
Mutual funds |
| | | | | |||||||||||||||
Pension funds |
2 | 2 | 22.9 | 52 | (95.4) | |||||||||||||||
Managed portfolios |
2 | 2 | 22.9 | 52 | (95.4) | |||||||||||||||
Resources | ||||||||||||||||||||
Number of employees |
1,744 | 1,784 | (2.2) | 1,720 | 1.4 |
56 Financial Report 2018
JANUARY - MARCH Appendix |
∎ RETAIL BANKING |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
8,034 | (1.6) | 0.9 | 2.2 | 12.4 | |||||||||||||||||||||||
Net fee income |
2,284 | (4.7) | (2.0) | 0.5 | 11.3 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
129 | (35.1) | (33.3) | (42.5) | (39.3) | |||||||||||||||||||||||
Other operating income |
224 | | | 27.8 | 42.1 | |||||||||||||||||||||||
Gross income |
10,671 | (0.9) | 1.7 | 1.3 | 11.5 | |||||||||||||||||||||||
Operating expenses |
(4,886) | (4.5) | (2.1) | 3.0 | 12.8 | |||||||||||||||||||||||
Net operating income |
5,785 | 2.4 | 5.2 | (0.1) | 10.5 | |||||||||||||||||||||||
Net loan-loss provisions |
(2,161) | 12.0 | 16.2 | (3.3) | 10.4 | |||||||||||||||||||||||
Other income |
(340) | (20.4) | (19.0) | (50.4) | (45.3) | |||||||||||||||||||||||
Underlying profit before tax |
3,285 | (0.3) | 2.0 | 14.4 | 23.6 | |||||||||||||||||||||||
Tax on profit |
(1,045) | 5.0 | 7.8 | 16.8 | 27.3 | |||||||||||||||||||||||
Underlying profit from continuing operations |
2,240 | (2.6) | (0.5) | 13.4 | 21.9 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
2,240 | (2.6) | (0.5) | 13.4 | 21.9 | |||||||||||||||||||||||
Minority interests |
309 | (5.2) | (3.2) | 14.3 | 22.5 | |||||||||||||||||||||||
Underlying attributable profit to the Group |
1,931 | (2.1) | (0.1) | 13.2 | 21.8 | |||||||||||||||||||||||
Net capital gains and provisions* |
| (100.0) | (100.0) | | | |||||||||||||||||||||||
Attributable profit to the Group |
1,931 | 0.8 | 2.7 | 13.2 | 21.8 | |||||||||||||||||||||||
(*) In 4Q17, fiscal reform, provisions for hurricanes, increased stake in Santander Consumer USA and other |
| |||||||||||||||||||||||||||
∎ GLOBAL CORPORATE BANKING |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
551 | (4.4) | (1.3) | (13.9) | (4.9) | |||||||||||||||||||||||
Net fee income |
404 | 2.8 | 5.2 | 0.8 | 9.4 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
342 | 86.3 | 87.7 | (25.5) | (17.2) | |||||||||||||||||||||||
Other operating income |
35 | (51.8) | (52.0) | (18.4) | (16.2) | |||||||||||||||||||||||
Gross income |
1,332 | 8.7 | 11.3 | (13.7) | (5.1) | |||||||||||||||||||||||
Operating expenses |
(527) | (0.9) | 1.6 | 6.1 | 14.3 | |||||||||||||||||||||||
Net operating income |
805 | 16.0 | 18.7 | (23.0) | (14.6) | |||||||||||||||||||||||
Net loan-loss provisions |
(71) | (65.8) | (65.5) | (47.1) | (42.8) | |||||||||||||||||||||||
Other income |
(2) | (94.6) | (94.0) | (86.5) | (86.0) | |||||||||||||||||||||||
Underlying profit before tax |
733 | 60.4 | 64.3 | (18.6) | (9.2) | |||||||||||||||||||||||
Tax on profit |
(212) | 65.6 | 71.3 | (16.1) | (5.9) | |||||||||||||||||||||||
Underlying profit from continuing operations |
521 | 58.3 | 61.6 | (19.6) | (10.5) | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
521 | 58.3 | 61.6 | (19.6) | (10.5) | |||||||||||||||||||||||
Minority interests |
38 | 27.8 | 26.4 | (32.8) | (24.5) | |||||||||||||||||||||||
Underlying attributable profit to the Group |
483 | 61.4 | 65.2 | (18.3) | (9.1) | |||||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||||||
Attributable profit to the Group |
483 | 61.4 | 65.2 | (18.3) | (9.1) |
Financial Report 2018 57
JANUARY - MARCH Appendix |
∎ WEALTH MANAGEMENT |
||||||||||||||||||||||||||||
(EUR million) |
||||||||||||||||||||||||||||
QoQ | YoY | |||||||||||||||||||||||||||
Income statement | Q118 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
100 | 0.8 | 3.9 | (1.2) | 9.8 | |||||||||||||||||||||||
Net fee income |
276 | 55.9 | 59.1 | 58.3 | 68.5 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
9 | 1.0 | 3.7 | 7.1 | 16.6 | |||||||||||||||||||||||
Other operating income |
(7) | | | | | |||||||||||||||||||||||
Gross income |
379 | 24.0 | 27.2 | 28.5 | 38.9 | |||||||||||||||||||||||
Operating expenses |
(182) | 33.2 | 37.6 | 34.6 | 47.0 | |||||||||||||||||||||||
Net operating income |
197 | 16.5 | 18.8 | 23.3 | 32.2 | |||||||||||||||||||||||
Net loan-loss provisions |
(5) | (60.3) | (60.5) | (19.6) | (18.6) | |||||||||||||||||||||||
Other income |
(1) | (62.4) | (62.4) | (47.4) | (45.7) | |||||||||||||||||||||||
Underlying profit before tax |
191 | 23.7 | 26.3 | 25.8 | 35.3 | |||||||||||||||||||||||
Tax on profit |
(57) | 63.9 | 65.9 | 46.8 | 59.1 | |||||||||||||||||||||||
Underlying profit from continuing operations |
134 | 12.0 | 14.7 | 18.6 | 27.1 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
134 | 12.0 | 14.7 | 18.6 | 27.1 | |||||||||||||||||||||||
Minority interests |
8 | 37.0 | 39.5 | 46.9 | 56.8 | |||||||||||||||||||||||
Underlying attributable profit to the Group |
126 | 10.6 | 13.3 | 17.1 | 25.6 | |||||||||||||||||||||||
Net capital gains and provisions* |
| (100.0) | (100.0) | | | |||||||||||||||||||||||
Attributable profit to the Group |
126 | 32.6 | 34.2 | 17.1 | 25.6 | |||||||||||||||||||||||
(*) In 4Q17, fiscal reform |
58 Financial Report 2018
JANUARY - MARCH Alternative performance measures |
ALTERNATIVE PERFORMANCE MEASURES (APM)
Below we set out information on alternative performance measures in order to comply with the Guidelines on Alternative Performance Measures published by the European Securities and Markets Authority, ESMA, on 5 October 2015 (Guidelines on Alternative Performance Measures, ESMA/2015/1415en).
| The Group uses the following indicators for managing its business. They enable profitability and efficiency, credit portfolio quality, the volume of tangible equity per share and the net loan-to-deposit ratio to be measured, analysing their evolution over time and comparing them with those of our competitors. |
| The purpose of the profitability and efficiency ratios is to measure the ratio of profit to capital, to tangible capital, to assets and to risk weighted assets, while the efficiency ratio measures how much general administrative expenses (personnel and other) and amortisation costs are needed to generate revenue. |
| The credit risk indicators measure the quality of the credit portfolio and the percentage of non-performing loans covered by provisions. |
| The capitalisation indicator provides information on the volume of tangible equity per share. |
| Other indicators are also included. The loan-to-deposit ratio (LTD) identifies the relationship between net customer loans and advances and customer deposits, assessing the proportion of loans and advances granted by the Group that are funded by customer deposits. The Group also uses gross customer loan magnitudes excluding reverse repurchase agreements (repos) and customer deposits excluding repos. In order to analyse the evolution of the traditional commercial banking business of granting loans and capturing deposits, repos and reverse repos are excluded, as they are mainly treasury business products and highly volatile. |
| Impact of exchange rate movements on profit and loss accounts |
The Group presents, at both the Group level as well as the business unit level, the real changes in the income statement as well as the changes excluding the exchange rate effect, as it considers the latter facilitates analysis, since it enables businesses movements to be identified without taking into account the impact of converting each local currency into euros.
Said variations, excluding the impact of exchange rate movements, are calculated by converting P&L lines for the different business units comprising the Group into our presentation currency, the euro, applying the average exchange rate for 2018 first quarter to all periods contemplated in the analysis. The average exchange rates for the main currencies in which the Group operates are set out on page 9.
| Impact of exchange rate movements on the balance sheet |
The Group presents, at both the Group level as well as the business unit level, the real changes in the balance sheet as well as the changes excluding the exchange rate effect for loans and advances to customers excluding reverse repos and customer funds (which comprise deposits and mutual funds) excluding repos. As with the income statement, the reason is to facilitate analysis by isolating the changes in the balance sheet that are not caused by converting each local currency into euros.
These changes excluding the impact of exchange rate movements are calculated by converting loans and advances to customers excluding reverse repos and customer funds excluding repos, into our presentation currency, the euro, applying the closing exchange rate on the last working day of March 2018 to all periods contemplated in the analysis. The end-of-period exchange rates for the main currencies in which the Group operates are set out on page 9.
| Impact of non-recurring items on the consolidated profit and loss accounts |
With regard to the results, a summary of the consolidated profit and loss accounts for the first quarters of 2018 and 2017 can be found on page 63. In these accounts, results are included in their corresponding accounting item, even when, in the Groups opinion, they distort the comparison between periods.
Therefore, summarised profit and loss accounts for the first quarters of 2018 and 2017 and for the fourth quarter of 2017 are presented on page 10. In these accounts, results, including those of said items, net of tax and minority interests, are included in a separate line which the Group names net capital gains and provisions just above the Groups attributable profit. The Group believes that this statement explains more clearly the changes in the income statement. Those capital gains and provisions considered as non-recurring are subtracted from each of the income statement lines where they were naturally recorded.
Financial Report 2018 59
JANUARY - MARCH Alternative performance measures |
The definitions of each of the previously-mentioned indicators and how they are calculated are given below:
Profitability and Efficiency |
||||
Ratio |
Formula | Relevance of the metric | ||
|
|
| ||
RoE (Return on equity) |
Groups attributable profit Average stockholders equity* (excl. minority interests) |
This ratio measures the return that shareholders obtain on the funds invested in the entity and as such measures the companys ability to pay shareholders. | ||
RoTE (Return on tangible equity) |
Groups attributable profit Average stockholders equity* (excl. minority interests) - intangible assets |
This is a very common indicator, used to evaluate the profitability of the company as a percentage of a its tangible equity. Its measured as the return that shareholders receive as a percentage of the funds invested in the entity less intangible assets. | ||
Underlying RoTE | Groups underlying attributable profit Average stockholders equity* (excl. minority interests) - intangible assets |
This indicator measures the profitability of the tangible equity of a company arising from ordinary activities, i.e. excluding net capital gains and provisions. | ||
RoA (Return on assets) |
Consolidated profit Average total assets |
This metric, commonly used by analysts, measures the profitability of a company as a percentage of its total assets. It is an indicator that reflects the efficiency of the companys total funds in generating profit over a given period. | ||
RoRWA (Return on risk weighted assets) |
Consolidated profit Average risk weighted assets |
The return adjusted for risk is an derivative of the RoA metric. The difference is that RoRWA measures profit in relation to the banks risk weighted assets. | ||
Underlying RoRWA | Underlying consolidated profit Average risk weighted assets |
This relates the underlying profit (excluding net capital gains and provisions) to the banks risk weighted assets. | ||
Efficiency | Operating expenses** Gross income |
One of the most commonly used indicators when comparing productivity of different financial entities. It measures the amount of funds used to generate the banks operating income. | ||
Credit risk |
||||
Ratio |
Formula | Relevance of the metric | ||
|
|
| ||
NPL ratio (Non-performing loans ratio) |
Non-performing loans and advances to customers, customer guarantees and customer commitments granted
Total Risk*** |
The NPL ratio is an important variable regarding financial institutions activity since it gives an indication of the level of risk the entities are exposed to. It calculates risks that are, in accounting terms, declared to be non-performing as a percentage of the total outstanding amount of customer credit and contingent liabilities. | ||
Coverage ratio | Provisions to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments granted Non-performing loans and advances to customers, customer guarantees and customer commitments granted |
The coverage ratio is a fundamental metric in the financial sector. It reflects the level of provisions as a percentage of the non- performing assets (credit risk). Therefore it is a good indicator of the entitys solvency against client defaults both present and future. | ||
Cost of Credit | Allowances for loan-loss provisions over the last 12 months Average loans and advances to customers over the last 12 months |
This ratio quantifies loan-loss provisions arising from credit risk over a defined period of time for a given loan portfolio. As such, it acts as an indicator of credit quality. |
60 Financial Report 2018
JANUARY - MARCH Alternative performance measures |
Market Capitalisation |
||||
Ratio |
Formula | Relevance of the metric | ||
|
|
| ||
TNAV per share (Tangible net asset value per share) |
Tangible book value**** Number of shares excluding treasury stock |
This is a very commonly used ratio used to measure the companys accounting value per share having deducted the intangible assets. It is useful in evaluating the amount each shareholder would receive if the company were to enter into liquidation and had to sell all the companys tangible assets. | ||
Other indicators |
||||
Ratio |
Formula | Relevance of the metric | ||
|
|
| ||
LtD (Loan-to-deposit) |
Net loans and advances to customers Customer deposits |
This is an indicator of the banks liquidity. It measures the total (net) loans and advances to customers as a percentage of customer funds. | ||
Loans and advances (excl. reverse repos) | Gross loans and advances to customers excluding reverse repos | In order to aid analysis of the commercial banking activity, reverse repos are excluded as they are highly volatile treasury products. | ||
Deposits (excl. repos) | Customer deposits excluding repos | In order to aid analysis of the commercial banking activity, repos are excluded as they are highly volatile treasury products. | ||
PAT + After tax fees paid to SAN (in Wealth Management) | Net profit + Fees paid from Santander Asset Management to Santander, net of taxes, excluding Private Banking customers | Metric to assess Wealth Managements total contribution to Grupo Santander profits |
(*) Stockholders equity = Capital and Reserves + Accumulated other comprehensive income + Group attributable profit + Dividends
(**) Operating expenses: General administrative expenses + Depreciation and amortisation
(***) Total risk = Total loans & advances and guarantees to customers (performing and non-performing) + non-performing contingent liabilities
(****) Tangible book value = Stockholders equity - intangible assets
Financial Report 2018 61
JANUARY - MARCH Alternative performance measures |
Finally, below the numerical value of each indicator is given. For indicators related to credit risk, capitalisation and others, the fourth quarter data coincide with year-end since they are concepts relating to end of reference period balances.
Profitability and efficiency | Q417 | Q118 | Q117 | |||||||||
RoE |
7.81% | 8.67% | 8.19% | |||||||||
Attributable profit to the Group |
7,313 | 8,216 | 7,469 | |||||||||
Average stockholders equity (excluding minority interests) |
93,628 | 94,793 | 91,171 | |||||||||
RoTE |
11.21% | 12.42% | 12.13% | |||||||||
Attributable profit to the Group |
7,313 | 8,216 | 7,469 | |||||||||
Average stockholders equity (excl. minority interests) - intangible assets |
65,253 | 66,163 | 61,571 | |||||||||
Underlying RoTE |
11.79% | 12.42% | 12.13% | |||||||||
Underlying attributable profit to the Group |
7,696 | 8,216 | 7,469 | |||||||||
Average stockholders equity (excl. minority interests) - intangible assets |
65,253 | 66,163 | 61,571 | |||||||||
RoA |
0.61% | 0.67% | 0.65% | |||||||||
Consolidated profit |
8,899 | 9,636 | 8,745 | |||||||||
Average total assets |
1,460,975 | 1,439,732 | 1,353,495 | |||||||||
RoRWA |
1.44% | 1.59% | 1.48% | |||||||||
Consolidated profit |
8,899 | 9,636 | 8,745 | |||||||||
Average risk weighted assets |
616,761 | 604,296 | 591,933 | |||||||||
Underlying RoRWA |
1.48% | 1.59% | 1.48% | |||||||||
Underlying consolidated profit |
9,142 | 9,636 | 8,745 | |||||||||
Average risk weighted assets |
616,761 | 604,296 | 591,933 | |||||||||
Efficiency ratio |
49.4% | 47.4% | 46.1% | |||||||||
Operating expenses |
5,961 | 5,764 | 5,543 | |||||||||
Gross Income |
12,062 | 12,151 | 12,029 | |||||||||
Credit risk | Dec-17 | Mar-18 | Mar-17 | |||||||||
NPL ratio |
4.08% | 4.02% | 3.74% | |||||||||
Non-performing loans and advances to customers, customer guarantees and customer commitments granted |
37,596 | 37,408 | 32,158 | |||||||||
Total risk |
920,968 | 930,477 | 858,786 | |||||||||
Coverage ratio |
65.2% | 70.0% | 74.6% | |||||||||
Provisions to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments |
24,529 | 26,173 | 24,002 | |||||||||
granted |
||||||||||||
Non-performing loans and advances to customers, customer guarantees and customer commitments granted |
37,596 | 37,408 | 32,158 | |||||||||
Cost of credit |
1.07% | 1.04% | 1.17% | |||||||||
Allowances for loan-loss provisions over the last 12 months |
9,111 | 8,994 | 9,509 | |||||||||
Average loans and advances to customers over the last 12 months |
853,479 | 868,747 | 809,331 | |||||||||
Market capitalisation | Dec-17 | Mar-18 | Mar-17 | |||||||||
TNAV (tangible book value) per share |
4.15 | 4.12 | 4.19 | |||||||||
Tangible book value |
66,985 | 66,445 | 62,137 | |||||||||
Number of shares excl. treasury stock (million)* |
16,132 | 16,129 | 14,825 | |||||||||
Others | Dec-17 | Mar-18 | Mar-17 | |||||||||
Loan-to-deposit ratio |
109% | 112% | 113% | |||||||||
Net loans and advances to customers |
848,914 | 856,628 | 795,312 | |||||||||
Customer deposits |
777,730 | 767,340 | 705,786 | |||||||||
Q417 | Q118 | Q117 | ||||||||||
PAT + Net fee income (in the business Wealth Management) (constant EUR million) |
226 | 253 | 219 | |||||||||
Profit after taxes |
117 | 134 | 105 | |||||||||
Net fee income net of tax |
109 | 119 | 114 |
(*).- Mar-17 data adjusted for the capital increase in July 2017, for like-on-like comparisons with Dec-17 and Mar-18 data.
Notes:
1) | Averages included in the RoE, RoTE, RoA and RoRWA denominators are calculated using 4 months worth of data in the case of quarterly figures (from December to March in Q1 and September to December in Q4). |
2) | For periods less than one year, and if there are results in the net capital gains and provisions line, the profit used to calculate RoE and RoTE is the annualised underlying attributable profit to which said results are added without annualising. |
3) | For periods less than one year, and if there are results in the net capital gains and provisions line, the profit used to calculate RoA and RoRWA is the consolidated annualised profit, to which said results are added without annualising. |
4) | The risk weighted assets included in the denominator of the RoRWA metric are calculated in line with the criteria laid out in the CRR (Capital Requirements Regulation). |
62 Financial Report 2018
JANUARY - MARCH Condensed consolidated financial statements |
CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
CONSOLIDATED INCOME STATEMENT
CONSOLIDATED BALANCE SHEET
NOTE: | The financial information for the first three months of 2018 and 2017 (attached herewith) corresponds to that included in the consolidated summarised financial statements at these dates, drawn up in accordance with the International Accounting Standards (IAS) 34, Interim Financial Information. The accounting policies and methods used are those established by the International Financial Reporting Standards adopted by the European Union (IFRS-EU), Circular 4/2017 of the Bank of Spain, which replaces Circular 4/2004 for those years starting as of 1 January 2018, and the International Financial Reporting Standards issued by the International Accounting Standards Board (IFRS-IASB). |
∎ CONDENSED CONSOLIDATED INCOME STATEMENT (EUR million) |
||||||||
Q118 | Q117 | |||||||
Interest income |
13,340 | 14,523 | ||||||
Interest expense |
(4,886) | (6,121) | ||||||
Net interest income |
8,454 | 8,402 | ||||||
Dividend income |
35 | 41 | ||||||
Share of results of entities accounted for using the equity method |
178 | 133 | ||||||
Commission income |
3,738 | 3,587 | ||||||
Commission expense |
(784) | (743) | ||||||
Gain or losses on financial assets and liabilities not measured at fair value through profit or loss, net |
127 | 156 | ||||||
Gain or losses on financial assets and liabilities held for trading, net |
449 | 769 | ||||||
Gains or losses on non-trading financial assets and liabilities mandatorily at fair value through profit or loss |
5 | |||||||
Gain or losses on financial assets and liabilities measured at fair value through profit or loss, net |
16 | (12) | ||||||
Gain or losses from hedge accounting, net |
(29) | (37) | ||||||
Exchange differences, net |
(73) | (304) | ||||||
Other operating income |
411 | 427 | ||||||
Other operating expenses |
(390) | (404) | ||||||
Income from assets under insurance and reinsurance contracts |
910 | 743 | ||||||
Expenses from liabilities under insurance and reinsurance contracts |
(896) | (729) | ||||||
Gross income |
12,151 | 12,029 | ||||||
Administrative expenses |
(5,151) | (4,914) | ||||||
Staff costs |
(3,000) | (2,912) | ||||||
Other general administrative expenses |
(2,151) | (2,002) | ||||||
Depreciation and amortisation cost |
(613) | (629) | ||||||
Provisions or reversal of provisions, net |
(370) | (665) | ||||||
Impairment or reversal of impairment at financial assets not measured at fair value through profit or loss, net |
(2,297) | (2,416) | ||||||
Financial assets at fair value with changes in other comprehensive income |
(10) | |||||||
Financial assets at amortized cost |
(2,287) | |||||||
Financial assets measured at cost |
(7) | |||||||
Financial assets available-for-sale |
| |||||||
Loans and receivables |
(2,409) | |||||||
Held-to-maturity investments |
| |||||||
Impairment of investments in subsidiaries, joint ventures and associates, net |
| | ||||||
Impairment on non-financial assets, net |
(9) | (51) | ||||||
Tangible assets |
(10) | (12) | ||||||
Intangible assets |
| | ||||||
Others |
1 | (39) | ||||||
Gain or losses on non financial assets and investments, net |
20 | 11 | ||||||
Negative goodwill recognised in results |
| | ||||||
Gains or losses on non-current assets held for sale not classified as discontinued operations |
(42) | (54) | ||||||
Profit or loss before tax from continuing operations |
3,689 | 3,311 | ||||||
Tax expense or income from continuing operations |
(1,280) | (1,125) | ||||||
Profit for the period from continuing operations |
2,409 | 2,186 | ||||||
Profit or loss after tax from discontinued operations |
| | ||||||
Profit for the period |
2,409 | 2,186 | ||||||
Profit attributable to non-controlling interests |
355 | 319 | ||||||
Profit attributable to the parent |
2,054 | 1,867 | ||||||
Earnings per share |
||||||||
Basic |
0.12 | 0.12 | ||||||
Diluted |
0.12 | 0.12 |
Financial Report 2018 63
JANUARY - MARCH Condensed consolidated financial statements |
∎ CONDENSED CONSOLIDATED BALANCE SHEET (EUR million) |
||||||||||||
Assets | Mar-18 | Dec-17 | Mar-17 | |||||||||
Cash, cash balances at central banks and other deposits on demand |
100,673 | 110,995 | 74,804 | |||||||||
Financial assets held for trading |
124,591 | 125,458 | 143,109 | |||||||||
Non-trading financial assets mandatorily at fair value through profit or loss |
5,082 | |||||||||||
Financial assets designated at fair value through profit or loss |
53,132 | 34,782 | 46,026 | |||||||||
Financial assets at fair value through other comprehensive income |
123,285 | |||||||||||
Financial assets available-for-sale |
133,271 | 118,195 | ||||||||||
Financial assets at amortised cost |
915,454 | |||||||||||
Loans and receivables |
903,013 | 844,804 | ||||||||||
Investments held-to-maturity |
13,491 | 14,268 | ||||||||||
Hedging derivatives |
7,718 | 8,537 | 8,934 | |||||||||
Changes in the fair value of hedged items in portfolio hedges of interest risk |
1,136 | 1,287 | 1,392 | |||||||||
Investments |
9,155 | 6,184 | 5,275 | |||||||||
Joint ventures companies |
1,997 | 1,987 | 1,628 | |||||||||
Associated entities |
7,158 | 4,197 | 3,647 | |||||||||
Assets under insurance or reinsurance contracts |
347 | 341 | 329 | |||||||||
Tangible assets |
21,912 | 22,974 | 22,807 | |||||||||
Property, plant and equipment |
20,201 | 20,650 | 20,635 | |||||||||
For own-use |
8,073 | 8,279 | 7,828 | |||||||||
Leased out under an operating lease |
12,128 | 12,371 | 12,807 | |||||||||
Investment property |
1,711 | 2,324 | 2,172 | |||||||||
Of which Leased out under an operating lease |
1,313 | 1,332 | 1,264 | |||||||||
Intangible assets |
28,523 | 28,683 | 29,645 | |||||||||
Goodwill |
25,612 | 25,769 | 26,939 | |||||||||
Other intangible assets |
2,911 | 2,914 | 2,706 | |||||||||
Tax assets |
29,667 | 30,243 | 27,610 | |||||||||
Current tax assets |
5,950 | 7,033 | 6,296 | |||||||||
Deferred tax assets |
23,717 | 23,210 | 21,314 | |||||||||
Other assets |
11,887 | 9,766 | 8,840 | |||||||||
Insurance contracts linked to pensions |
233 | 239 | 259 | |||||||||
Inventories |
156 | 1,964 | 1,146 | |||||||||
Other |
11,498 | 7,563 | 7,435 | |||||||||
Non-current assets held for sale |
5,908 | 15,280 | 5,918 | |||||||||
TOTAL ASSETS |
1,438,470 | 1,444,305 | 1,351,956 |
64 Financial Report 2018
JANUARY - MARCH Condensed consolidated financial statements |
∎ CONDENSED CONSOLIDATED BALANCE SHEET (EUR million) |
||||||||||||
Liabilities and equity | Mar-18 | Dec-17 | Mar-17 | |||||||||
Financial liabilities held for trading |
95,172 | 107,624 | 99,550 | |||||||||
Financial liabilities designated at fair value through profit or loss |
59,706 | 59,616 | 56,606 | |||||||||
Financial liabilities at amortised cost |
1,134,513 | 1,126,069 | 1,048,447 | |||||||||
Hedging derivatives |
8,073 | 8,044 | 7,362 | |||||||||
Changes in the fair value of hedged items in portfolio hedges of interest rate risk |
327 | 330 | 436 | |||||||||
Liabilities under insurance or reinsurance contracts |
850 | 1,117 | 635 | |||||||||
Provisions |
14,284 | 14,489 | 14,411 | |||||||||
Pensions and other post-retirement obligations |
6,177 | 6,345 | 6,526 | |||||||||
Other long term employee benefits |
1,498 | 1,686 | 1,606 | |||||||||
Taxes and other legal contingencies |
3,210 | 3,181 | 3,111 | |||||||||
Contingent liabilities and commitments |
848 | 617 | 539 | |||||||||
Other provisions |
2,551 | 2,660 | 2,629 | |||||||||
Tax liabilities |
7,901 | 7,592 | 8,960 | |||||||||
Current tax liabilities |
2,750 | 2,755 | 3,070 | |||||||||
Deferred tax liabilities |
5,151 | 4,837 | 5,890 | |||||||||
Other liabilities |
12,178 | 12,591 | 10,680 | |||||||||
Liabilities associated with non-current assets held for sale |
| | | |||||||||
TOTAL LIABILITIES |
1,333,004 | 1,337,472 | 1,247,087 | |||||||||
Equity |
||||||||||||
Shareholders equity |
117,451 | 116,265 | 107,706 | |||||||||
Capital |
8,068 | 8,068 | 7,291 | |||||||||
Called up paid capital |
8,068 | 8,068 | 7,291 | |||||||||
Unpaid capital which has been called up |
| | | |||||||||
Share premium |
51,053 | 51,053 | 44,912 | |||||||||
Equity instruments issued other than capital |
533 | 525 | | |||||||||
Equity component of the compound financial instrument |
| | | |||||||||
Other equity instruments issued |
533 | 525 | | |||||||||
Other equity |
203 | 216 | 195 | |||||||||
Accumulated retained earnings |
56,971 | 53,437 | 56,019 | |||||||||
Revaluation reserves |
| | | |||||||||
Other reserves |
(1,395) | (1,602) | (905) | |||||||||
(-) Own shares |
(36) | (22) | (6) | |||||||||
Profit attributable to shareholders of the parent |
2,054 | 6,619 | 1,867 | |||||||||
(-) Interim dividends |
| (2,029) | (1,667) | |||||||||
Other comprehensive income |
(22,483) | (21,776) | (15,122) | |||||||||
Items not reclassified to profit or loss |
(3,235) | (4,034) | (3,865) | |||||||||
Items that may be reclassified to profit or loss |
(19,248) | (17,742) | (11,257) | |||||||||
Non-controlling interest |
10,498 | 12,344 | 12,285 | |||||||||
Other comprehensive income |
(1,226) | (1,436) | (595) | |||||||||
Other elements |
11,724 | 13,780 | 12,880 | |||||||||
TOTAL EQUITY |
105,466 | 106,833 | 104,869 | |||||||||
TOTAL LIABILITIES AND EQUITY |
1,438,470 | 1,444,305 | 1,351,956 | |||||||||
MEMORANDUM ITEMS |
||||||||||||
Loans commitment granted |
217,319 | 207,671 | 209,394 | |||||||||
Financial guarantees granted |
16,221 | 14,499 | 15,687 | |||||||||
Other commitments granted |
63,670 | 64,917 | 62,850 |
Financial Report 2018 65
JANUARY - MARCH
|
NOTE
Important information
Banco Santander, S.A. (Santander) cautions that this financial report contains statements that constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as expect, project, anticipate, should, intend, probability, risk, VaR, RRAC, RoRWA, TNAV, target, goal, objective, estimate, future and similar expressions. These forward-looking statements are found in various places throughout this report and include, without limitation, statements concerning our future business development and economic performance and our shareholder remuneration policy. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, industry, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. Numerous factors, including those reflected in the Annual Report on Form 20-F filed with the Securities and Exchange Commission of the United States of America (the SEC) under Key Information-Risk Factors- and in the Documento de Registro de Acciones filed with the Spanish Securities Market Commission (the CNMV) under Factores de Riesgo- could affect the future results of Santander and could result in other results deviating materially from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements.
Forward-looking statements speak only as of the date of this report and are based on the knowledge, information available and views taken on such date; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.
The information contained in this report is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such persons own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in this report. No investment activity should be undertaken on the basis of the information contained in this report. In making this report available Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever.
Neither this report nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this report is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000.
Note: Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this report should be construed as a profit forecast.
The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries.
66 Financial Report 2018
JANUARY - MARCH
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Financial Report 2018 67
Investor Relations
Ciudad Grupo Santander Edificio Pereda, 2nd floor Avda de Cantabria s/n 28660 Boadilla del Monte Madrid (Spain) Tel: +34 (91) 259 65 14 / +34 (91) 259 65 20 Fax: +34 (91) 257 02 45 e-mail: [email protected]
Legal Head Office: Paseo Pereda 9-12, Santander (Spain) Tel: +34 (942) 20 61 00
Operational Head Office: Ciudad Grupo Santander Avda. de Cantabria s/n 28660 Boadilla del Monte, Madrid (Spain)
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www.santander.com |
Item 3 24 April 2018 Q118 Earnings Presentation Here to help you prosper
Important Information Banco Santander, S.A. (Santander) cautions that this presentation contains statements that constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as expect, project, anticipate, should, intend, probability, risk, VaR, RORAC, RoRWA, TNAV, target, goal, objective, estimate, future and similar expressions. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance and our shareholder remuneration policy. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, industry, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. Numerous factors, including those reflected in the Annual Report on Form 20-F filed with the Securities and Exchange Commission of the United States of America (the SEC) under Key Information-Risk Factors- and in the Documento de Registro de Acciones filed with the Spanish Securities Market Commission (the CNMV) under Factores de Riesgo- could affect the future results of Santander and could result in other results deviating materially from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements. Forward-looking statements speak only as of the date of this presentation and are based on the knowledge, information available and views taken on such date; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such persons own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in this presentation. No investment activity should be undertaken on the basis of the information contained in this presentation. In making this presentation available, Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever. Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. Note: Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast. The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries.
Important Information In addition to the financial information prepared under International Financial Reporting Standards (IFRS), this presentation includes certain alternative performance measures as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority on 5 October 2015 (ESMA/2015/1415es) as well as Non-IFRS measures. The APMs and Non-IFRS Measures are performance measures that have been calculated using the financial information from the Santander Group but that are not defined or detailed in the applicable financial information framework and therefore have neither been audited nor are capable of being completely audited. These APMs and Non-IFRS Measures are been used to allow for a better understanding of the financial performance of the Santander Group but should be considered only as additional information and in no case as a replacement of the financial information prepared under IFRS. Moreover, the way the Santander Group defines and calculates these APMs and Non-IFRS Measures may differ to the way these are calculated by other companies that use similar measures, and therefore they may not be comparable. For further details of the APMs and Non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFR, see Section 26 of the Documento de Registro de Acciones for Banco Santander filed with the CNMV on 4 July 2017 (available on the web page of the CNMV -www.cnmv.es- and at Banco Santander -www.santander.com), Item 3A of the Annual Report on Form 20-F for the year ended 31 December 2017, filed with the U.S. Securities and Exchange Commission on 28 March 2018 (the Form 20-F) and section Alternative Performance Measures of the Financial Report for the first quarter of 2018 (available at Banco Santander www.santander.com). For a discussion of the accounting principles used in translation of foreign currency-denominated assets and liabilities to euros, see note 2(a) to our consolidated financial statements included in our Annual Report for 2017 available on the CNMVs website (www.cnmv.es) and on Banco Santanders website (www.santander.com) and also included in our annual report on Form 20-F 3
Index Group performance Q118 Business areas performance Q118 Concluding remarks Appendix Glossary 4
Group performance Q118 01
Group performance Q118 Q118 Highlights Commercial transformation Results and profitability Capital & dividends 2018 Outlook Our customer base continues to increase: Loyal +22% and Digital +24% YoY Our digital transformation is increasing the penetration of digital sales and transactions Top 3 in customer satisfaction in 7 countries reflects our improved operational excellence Profit growth YoY: +10% to EUR 2,054 mn (+22% in constant euros) Profit growth QoQ1: +33% (+37% in constant euros) Increased profitability: 12.4% RoTE We continue to generate capital and increase dividends FL CET1: 11.0% (+16 bps QoQ) 4 DPS increased from EUR 0.22 in 2017 to EUR 0.23 in 20182. By 2019 100% in cash Our Q118 performance makes us highly confident to meet our 2018 targets Popular integration on track. Legal integration approved (1) Underlying attributable profit change vs. Q417: +7% (+10% in constant euros) 6 (2) Total dividends charged to 2018 earnings are subject to the Board and AGM approval
(1) As at 2017 (last available data) 7
Group performance Q118 which is reflected in our predictable growth and balance sheet strength GROWTH PROFITABILITY STRENGTH Loans Attributable profit FL CET1 EUR 856 bn (+13%) EUR 2,054 mn (+22%) 11.00% (+34 bps) Customer funds RoTE NPL ratio EUR 893 bn (+16%) 12.4% (+29 bps) 4.02% (+28 bps) Note: YoY change, including Popular in 2018. % change in constant euros. Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds 8
Group performance Q118 Excellent YoY performance driven by strong top-line growth and lower provisions Q118 % vs. Q117 Attributable profit Constant EUR mn EUR mn Euros Constant euros +22% 2,054 Net interest income 8,454 1 11 +37% Net fees 2,955 4 14 1,680 1,598 Customer revenues 11,409 1 12 1,392 1,497 ROF and other 742 -5 5 Gross income 12,151 1 11 Operating expenses -5,764 4 13 Net operating income 6,387 -2 10 Q117 Q2 Q3 Q4 Q118 Net loan-loss provisions -2,282 -5 8 Other provisions -416 -46 -42 Underlying attributable profit PBT 3,689 11 23 Constant EUR mn Attributable Profit 2,054 10 22 1,680 1,598 1,907 1,873 2,054 Note: Contribution to the SRF (net of tax) recorded in Q217 (EUR -146 mn). Contribution to the DGF (net of tax) in Q417 (EUR -186 mn) 9
Note: Constant EUR. (1) Other income includes gains on financial transactions, income from the equity accounted method, dividends and other operating results. 10 Contribution to the SRF recorded in Q216 and Q217 and contribution to the DGF in Q416 and Q417
11 Higher NII due to increased business volumes and margin management Note: YoY change in constant euros Group performance Q118 Net interest income +11% Mature markets +7% Developing markets +16% Organic growth + perimeter Lower rates +14% +16% -12 bps Loans Customer funds NIM Organic growth Margin improvement +10% +18% +50 bps Loans Customer funds NIM
12 1,362 1,567 Mar-17 Mar-18 Higher fee income driven by rise in loyal customers, increased activity and commercialisation of value added products and services Note: YoY change. % change in constant euros. Group performance Q118 mutual funds balances +19% Total fee income by geography +14% Mature markets Developing markets +16% Total fee income by segment +11% Retail Banking Wealth Management +66% GCB +9% Activity growth cards turnover +13% insurance premium +10% Loyal customers growth Companies (k) +15% 14.1 17.2 Mar-17 Mar-18 +22% Individuals (mn)
13 Higher costs due to commercial transformation and digitalisation investments, with optimisation measures not yet fully feeding through to synergies Cost-to-income impacted by integrations Group performance Q118 Top 3 in customer satisfaction3in 7 countries Note: Constant euros. (1) Spain and Portugal including Popular (2) Excluding inflation and perimeter (3) As at 2017 (last available data) 5.62.2 8.44.3 2.10.7 43.51.8 13.66.6 3.70.7 14.3-3.5 1.4-0.8 43.05.4 1.90.0 1.3-0.2 Nominal1 In real terms2 Active cost management Q118 vs.Q117, % 46.1% 47.4% 47.4% Q117 2017 Q118
14 Lower cost of credit with some impact from the initial application of IFRS9 in Q118 Group NPL and coverage ratio improving Better cost of credit at Group level 1.17% 1.04% Q117 Q118 3.74 5.37 4.24 4.08 4.02 Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 Group performance Q118 (1) Banco Popular integration; (2) IFRS 9 application NPL ratio(%) 75 68 66 65 70 Coverage ratio(%) 2 1
15 41.1 5.2 30.7 5.2 Real estate exposure reduction strategy Group performance Q118 (1) Spain Real Estate activity 4FollowingtheacquisitionofBancoPopular,weannouncedourintentiontoreduceGrupoSantandersNPE 4AgreementwithBlackstonewascompletedinMarch2018accordingtoplan: 4Nomaterialimpactonresults 4Positiveimpactof10bpsontheCET1capitalratio 4AsaresultofthisoperationtheSpainRealEstateunithasanexposureofEUR5.2billion Gross value Jun-17 Blackstone transaction and other Provisions EUR bn Real estate exposure1 Net value Mar-18 Mar-18 EUR bn Net value Real estate assets4.0 Foreclosed assets2.8 Rental assets 1.2 RE non-performing loans (NPLs)1.2 RE assets + RE non-performing loans5.2 We will continue reducing this exposure in the coming quarters
16 Progress in reaching our target of a fully loaded CET1 >11% in 2018 Fully loaded CET1 evolution Leverage ratio: 5.1% (5.0% on Mar-17) Proformaratio with future estimated impacts 10.66 10.84 11.00 +0.09 +0.08 -0.01 CET1 Mar-17 Organic Other2 Perimeter1 CET1 Mar-18 CET1 Dec-17 Note: all 2018 data calculated using the IFRS 9 transitional arrangements (1)Blackstone (+10 bps); Metrovacesa(-2 bps) (2)AFS and regulatory impacts Group performance Q118 % FL CET1 11.00 TotalBank+0.05 WiZink+0.09 SC USA minority interests-0.18 Popular restructuring-0.05 FL CET1 + transactions 10.91 Mar-18
Delivering on our commitments: positive performance of main ratios Group performance Q118 RoTE(%) RoRWA(%) EPS1(EUR) Q117 Q417 Q118 1.48 1.44 1.59 Q117 Q417 Q118 12.1 11.2 12.4 Q117 Q417 Q118 0.120 0.088 0.120 TNAV per share1(EUR) Mar-17 Dec-17 Mar-18 4.19 4.15 4.12 (1)Q117 metrics have been restated to reflect the July 2017 capital increase Mar-18 excluding IFRS 9 impact EUR 4.20 FY 2018 target Doubledigitgrowth
Business areas performance Q118 02
19 Group profit growth driven by most markets (1) Excluding Corporate Centre and Real Estate Activity Spain Q118 Attributable profit in core markets EUR mnand % change vs. Q117 in constant euros +27% -21% +14% +8% +1% +52% -11% +3% +26% +4% 677 455 323 320 175 151 127 125 66 63 Q118 Attributable profit1 51% UK, 13% Spain; 18% SCF, 13% Portugal, 5% Poland, 2% USA, 5% Mexico, 7% Brazil, 27% Chile, 6% Argentina, 3% Other Latam, 1% Europe Americas 49% Business areas performance Q118
20
16.56% 16.29% 15.92% 15.41% 15.64% 8.16% 6.81% 6.42% 5.59% 5.02% Q117 Q2 Q3 Q4 Q118 Brazil (1) EUR mn and % change in constant euros P&L1Q118%Q417%Q117 Cost of deposits Yield on loans Loyal customers (millions)3.7 4.6 Digital customers (millions) 6.9 9.1 NPL ratio (%)5.365.26 Cost of credit (%)4.844.35 Efficiency ratio (%)35.433.8 RoTE(%)16.519.9 Volumes in EUR bn Note: % change in constant euros. Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds 4Customer base and user experience (NPS) continue to be the primary driving forces behind our results, contributing to profit and RoTE(20%) 4Positivetop linetrendsunderscoring revenue recurrence: NII (higher volumes and spreads) and fee income (greater transactionalityand loyalty) 4Controlled costs and increased productivity 4Loans still growing above market average, while cost of credit improves. Controlled levels of LLPs and NPLs due to our risk model resilience 74 110 Loans Funds +3% QoQ +11% YoY +6% QoQ +28% YoY NII2,482 2.9 17.3 Fee income920 4.1 17.5 Gross income3,445 2.8 10.4 Operating expenses-1,165 -5.1 5.6 LLPs-822 5.5 7.6 PBT1,304 14.5 37.0 Attributable profit677 10.7 27.3 Business areas performance Q118 KEY DATAQ117Q118 ACTIVITY
21
2.02% 1.97% 2.03% 2.03% 1.96% 0.46% 0.44% 0.42% 0.41% 0.35% Q117 Q2 Q3 Q4 Q118 Spain Loyal customers (millions)1.4 2.4 Digital customers (millions) 2.8 4.1 NPL ratio (%)5.226.27 Cost of credit (%)0.330.29 Efficiency ratio (%)51.855.5 RoTE(%)12.711.1 Cost of deposits Yield on loans 217 313 Loans Funds +44% YoY +38% YoY -1% QoQ -1% QoQ Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds Business areas performance Q118 Volumes in EUR bn (1) EUR mn P&L1Q118%Q417%Q117 NII1,037 -2.9 38.9 Fee income673 -1.2 46.5 Gross income2,063 12.4 34.1 Operating expenses-1,145 -3.6 43.5 LLPs-207 18.1 26.8 PBT608 36.0 18.4 Attributable profit455 37.6 25.7 KEY DATAQ117Q118 ACTIVITY 4Includes Popular in Q118 and in Q417. Integration on track as scheduled 4Offering joint commercial initiatives: Launch of 1|2|3 Profesional(75k accounts since its launch in March) 4Volumeshit by outflows in large companies and institutions 4Positive trends in commercial revenues with an improvement in the cost of credit. Costs reflect the incorporation of less efficient business 4QoQ: Drop in NII due to lower volumes and ALCO portfolio sales in Q4. Seasonal increase in provisions
22 Active customers (millions)19.5 19.4 NPL ratio (%)2.622.48 Cost of credit (%)0.390.36 Efficiency ratio (%)44.944.6 RoTE(%)17.116.6 Yield on loans 4.75% 4.74% 4.66% 4.61% 4.60% Q117 Q2 Q3 Q4 Q118 4ï^ï©ï§ï¨ï€ ï¤ï©ï¶ï¥ï²ï³ï©ï¦ï©ï£ï¡ï´ï©☐ï®ï€ ï¡ï®ï¤ï€ ï¬ï¥ï¡ï¤ï¥ï²ï³ï¨ï©ï°ï€ ï©ï®ï€ ï ïµï²☐ï°ï¥ 4Increased new lending in almost all geographies: auto loans (+12%) and credit cards (+12%) 4Best-in-class profitability: profit up, boosted by higher NII, cost control and historically low NPLs and cost of credit 4Main contribution to profit: Germany (EUR 77 mn), Spain (EUR 68 mn) and Nordic countries (EUR 56 mn) 4Germanycommercial network integration on track as scheduled 10 New lendingQ118 92 Loans 0% QoQ +7% YoY 0% QoQ +9% YoY Note: % change in constant euros. Loans excluding reverse repos. Excluding Santander Consumer UK profit, recorded in Santander UK results. Including it, Q118 attributable profit: EUR 351 mn(+3% vs. Q117 and +3% vs. Q417) Business areas performance Q118 Volumes in EUR bn (1) EUR mn and % change in constant euros P&L1Q118%Q417%Q117 NII915 1.0 3.9 Fee income215 5.3 -7.1 Gross income1,140 0.7 2.8 Operating expenses-509 0.5 2.1 LLPs-120 > > PBT535 4.5 4.2 Attributable profit323 3.8 4.0 KEY DATAQ117Q118 ACTIVITY Santander Consumer Finance
23
3.01% 2.91% 2.83% 2.78% 2.81% 0.69% 0.66% 0.62% 0.63% 0.64% Q117 Q2 Q3 Q4 Q118 Loyal customers (millions)4.1 4.4 Digital customers (millions) 4.7 5.2 NPL ratio (%)1.311.17 Cost of credit (%)0.030.10 Efficiency ratio (%)50.556.6 RoTE(%)11.39.1 Cost of deposits Yield on loans 4In a competitive market, strong growth in mortgages with focus on retention and service 4Profit impacted by pressure on revenue, investments in technology and regulatory projects, and provisions for single cases 4Credit quality remains solid with alow cost of credit and NPL 4QoQ: continued NII pressure from new asset margins and SVR compensated by lower provisions 239 207 Loans Funds 0% QoQ +1% YoY -3% QoQ 0% YoY Note: % change in constant euros. Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds Business areas performance Q118 Volumes in EUR bn (1) EUR mn and % change in constant euros P&L1Q118%Q417%Q117 NII1,031 -2.0 -3.3 Fee income242 -0.9 -1.8 Gross income1,349 -0.1 -3.2 Operating expenses-764 5.5 8.4 LLPs-66 -18.6 > PBT457 2.9 -20.2 Attributable profit320 6.8 -21.1 KEY DATAQ117Q118 ACTIVITY United Kingdom
24 4Significant investment in multichannel, digitalisation and commercial initiatives 4Profit up driven by NII and fee income, resulting in a high RoTE(20%).Solid credit quality 4Focus on customer satisfaction, loyalty and digital initiatives. Strong volume acceleration 4Profit up driven by commercial revenues, cost control and lower cost of credit EUR 175 mn;+14% EUR 151 mn;+8% 4Leading privately owned bank by loans and deposits. Of note were SMEs, consumer loans and strong increase in mutual funds 4Profit affected by Citibank integration costs and higher provisions(volume growth and 2017 releases) EUR 66 mn;-11% 4After Popular acquisition Santander Tottais the largest1privately owned bank 4The commercial transformation programme continues to boost loyal and digital customers 4Profitimpacted by ALCO sales in Q117 and higher tax rate. PBT: +10% EUR 127 mn; +1% 4Strong YoY credit growth across all segments and products accompanied by an increase in deposits 4Focus on commercial revenue and cost control though profit affected by the timing change of BFG payment to Q1 EUR 63 mn;+3% Good performance: higher customer base, higher profits and better credit quality Note: % change vs.Q117 in constant euros. (1) In terms of domestic assets and loans Business areas performance Q118 4Attributable profit growthdue to lower LLPs and cost control 4Santander Bank: increasing profitability by improving NIM and efficiency ratio 4SC USA: higher profitability due to better cost of credit and lower costs. Focus on improving cost of funding EUR 125 mn;+52%
25 EUR mn 4Higher loss in NII YoY due to increased issuances (TLAC) 4Lower cost of hedging reflected in gains on financial transactions 4Operating expenses remained virtually unchanged as a result of the streamlining and simplification measures Q117Q417Q118 NII-194 -223 -224 Gains/Losses on FT-119 30 12 Operating expenses-119 -120 -121 Provisions-37 -51 -79 Tax and minority interests29 32 6 Underlying attrib. Profit-468 -378 -421 Non-recurring10 -306 0 Attributable profit-468 -684 -421 Corporate Centre (1) Q417 including goodwill and a positive impact of Allfundsgains. Business areas performance Q118 P&L
Concluding remarks 03
27 2018 Targets 2017 Loyal customers (mn) 18.6 17.3 Digital customers (mn) 30 25.4 Fee income1 ~10% CAGR 2015-18 13% Cost of credit risk 1.2% 2015-18 average 1.07% Cost-to-income 45-47% 47.4% EPS (EUR) Double digit growth 0.40 DPS (EUR)2 Yearly increase 0.22 FL CET1 >11% 10.84% RoTE >11.5% (1)% change in constant euros (2)Total dividends charged to 2018 earnings are subject to the Board and AGM approval (3) Underlying RoTE: 11.8% We are on track to meet our 2018 targets Q118 18.8 27.3 14% 1.04% 47.4% 0.120 (Q118) 0.23 11.00% 12.4% Concluding remarks Positive trends makes us confident to deliver solid results in 2018 10.4% 3
Save the date SANTANDER INVESTOR DAY oCTOBER 3rd 2018 LONDAN
> Appendix 04
Appendix Loans and customer funds by units and businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 30
Appendix Overall increase in loans and customer funds, boosted by developing markets and Banco Popular integration Loan portfolio Customer funds MATURE MARKETS DEVELOPING MARKETS MATURE MARKETS DEVELOPING MARKETS Mar-18 EUR bn YoY Chg. Mar-18 EUR bn YoY Chg. Mar-18 EUR bn YoY Chg. Mar-18 EUR bn YoY Chg. Spain 217 44% Poland 23 5% Spain 313 38% Poland 28 6% UK 239 1% Brazil 74 11% UK 207 0% Brazil 110 28% USA 72 -3% Mexico 29 8% USA 59 -6% Mexico 38 9% SCF 92 7% Chile 39 4% SCF 37 4% Chile 34 3% Portugal 37 30% Argentina 8 41% Portugal 37 19% Argentina 13 41% Individuals demand deposits, 37% Other individuals, 10% GCB, 10% Home mortgages, 36% GCB, 9% Loan portfolio Corporates, 12% Customer funds Corporates, 17% by businesses by businesses SMEs, 9% Individuals time deposits, 14% SMEs, 11% Consumer, 4% Consumer, 16% Individuals mutual funds, 15% Note: Loans excluding repos. Customer funds: deposits excluding repos + marketed mutual funds. % change in constant euros. 31 Spain and Portugal impacted by Banco Popular integration.
Loans and customer funds by units and businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements Appendix 32
Appendix Mexico KEY DATA Q117 Q118 P&L1 Q118 %Q417 %Q117 NII 649 6.4 11.0 Loyal customers (thousands) 1,663 2,065 Fee income 187 7.1 11.0 Digital customers (thousands) 1,528 2,061 Gross income 831 3.4 7.7 NPL ratio (%) 2.77 2.68 Operating expenses -340 1.9 13.6 Cost of credit (%) 2.94 2.95 LLPs -200 9.7 -8.4 Efficiency ratio (%) 38.8 40.9 PBT 288 8.6 15.0 RoTE (%) 18.8 19.6 Attributable profit 175 1.5 14.1 (1) EUR mn and % change in constant euros ACTIVITY Significant investment in multichannel, digitalisation and commercial Volumes in EUR bn initiatives 38 Yield on loans 29 11.79% 12.02% 12.02% 12.09% Efforts made to retain customers, attract payrolls (market share: +88 bps 11.28% YoY) and increase in digital customers (+35%) +2% +1% QoQ QoQ Cost of deposits Profit up due to strong NII and fee income, resulting in a high RoTE +8% +9% 3.04% 3.37% 3.39% 3.48% Solid credit quality: flat cost YoY YoY 2.67% NPL ratio, coverage ratio at 114% and of credit around 3% Loans Funds Q117 Q2 Q3 Q4 Q118 Note: % change in constant euros. Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds 33
Appendix Chile KEY DATA Q117 Q118 P&L1 Q118 %Q417 %Q117 NII 490 -1.1 7.1 Loyal customers (thousands) 609 635 Fee income 111 20.1 9.4 Digital customers (thousands) 979 1,028 Gross income 640 0.8 5.2 NPL ratio (%) 4.93 5.00 Operating expenses -258 3.2 3.7 Cost of credit (%) 1.42 1.22 LLPs -121 9.7 5.6 Efficiency ratio (%) 40.9 40.3 PBT 282 1.8 14.5 RoTE (%) 17.1 17.2 Attributable profit 151 2.1 8.4 (1) EUR mn and % change in constant euros ACTIVITY Santander is the largest privately owned bank in Chile by assets and Volumes in EUR bn customers 39 34 Yield on loans 7.95% Economy gaining momentum with growth forecast at 3.5% in 2018 7.53% 7.33% 7.33% 7.52% +3% +3% QoQ QoQ Focus on customer satisfaction, loyalty and digital initiatives: Santander Life well accepted and new WorkCafé Branch openings Cost of deposits +4% +3% Loan and fund growth accelerate QoQ YoY YoY 2.10% 1.94% 1.81% 1.87% 1.78% Q117 Q2 Q3 Q4 Q118 Profit up driven by commercial revenues, cost control and lower cost of credit Loans Funds Note: % change in constant euros. Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds 34
Appendix Portugal KEY DATA Q117 Q118 P&L1 Q118 %Q417 %Q117 NII 222 0.2 29.3 Loyal customers (thousands) 660 712 Fee income 98 6.3 9.4 Digital customers (thousands) 524 653 Gross income 341 3.3 16.2 NPL ratio (%) 8.47 8.29 Operating expenses -158 -5.1 14.3 Cost of credit (%) 0.07 0.08 LLPs -8 - -Efficiency ratio (%) 47.2 46.4 PBT 166 -0.8 10.2 RoTE (%) 15.3 12.7 Attributable profit 127 6.3 1.1 (1) EUR mn ACTIVITY Figures include Popular in Q118 and in Q417, with Santander Totta being Volumes in EUR bn the largest2 privately owned bank 37 37 Very dynamic activity, with market shares in new lending above 20% for Yield on loans both corporates and mortgages 0% +3% QoQ QoQ 1.97% 1.91% 1.86% 1.84% 1.86% The digital transformation continues to enhance customer loyalty +30% +19% Cost of deposits YoY YoY Commercial revenue increased, continued cost control and low cost of credit 0.30% 0.25% 0.22% 0.19% 0.18% Loans Funds Q117 Q2 Q3 Q4 Q118 Profit impacted by ALCO sales in Q117 and higher tax rate Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds 35 (2) In terms of domestic assets and loans
Appendix United States KEY DATA Q117 Q118 P&L1 Q118 %Q4172 %Q117 NII 1,221 -0.1 -5.4 Loyal customers (thousands) 280 301 Fee income 214 0.3 -9.4 Digital customers (thousands) 801 805 Gross income 1,578 3.0 -3.1 NPL ratio (%) 2.43 2.86 Operating expenses -735 -0.6 1.4 Cost of credit (%) 3.63 3.29 LLPs -579 -5.5 -17.5 Efficiency ratio (%) 44.6 46.6 PBT 241 59.4 39.7 RoTE (%) 2.8 3.9 Attributable profit 12551.9 Loans Funds Loans3 Managed assets Note: % change in constant euros. Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds. Santander Banks customers 36 (3) Includes leasing
P&L1 Q118 %Q417 %Q117 NII 214 -1.8 39.6 Fee income 129 10.2 23.1 Gross income 377 0.2 34.8 Operating expenses -218 6.3 43.0 LLPs -49 44.5 > PBT 92 -21.5 -14.4 Attributable profit 66 -17.9 -10.9 (1) EUR mn and % change in constant euros Santander is the leading privately owned bank in Argentina by loans and deposits Volume growth: of note were SMEs, consumer loans and strong increase in mutual funds Gross income increased spurred by larger volumes, margin management and higher fee income Profit affected by Citibanks integration costs and higher provisions. Coverage ratio at 121% (100% in Dec-17) Note: % change in constant euros. Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds 37 Citibank volume included from Mar-17. Citibank results not included in Q117 (only from Q217)
Appendix Poland KEY DATA Q117 Q118 P&L1 Q118 %Q417 %Q117 NII 247 0.0 9.7 Loyal customers (thousands) 1,327 1,712 Fee income 112 -4.5 8.0 Digital customers (thousands) 2,018 2,111 Gross income 333 -13.1 0.3 NPL ratio (%) 5.20 4.77 Operating expenses -154 -4.9 1.9 Cost of credit (%) 0.66 0.69 LLPs -46 11.6 64.6 Efficiency ratio (%) 45.5 46.2 PBT 120 -25.5 -6.9 RoTE (%) 9.7 8.9 Attributable profit 63 -23.3 2.8 (1) EUR mn and % change in constant euros ACTIVITY Loan growth across all key segments and products Deposit base increasing with significant growth in demand deposits Strong credit quality in line with expectations: NPL ratio dropped and cost of credit steady Focus on commercial revenue and cost control Profit and RoTE affected by the timing change of total Resolution Fund payment to Q1 and lower trading gains Note: % change in constant euros. Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds 38
Appendix Other Latin American Countries Attributable profit Constant EUR mn URUGUAY PERU +33% +9% 32 8 7 24 Q117 Q118 Q117 Q118 Focusing on loyalty, transactions and target segments Uruguays profit driven by higher NII and fee income, with improved C/I Perus profit driven by higher revenues 39
Appendix Loans and customer funds by units and businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 40
Appendix Retail Banking ACTIVITY P&L1 Q118 %Q4172 %Q117 Volumes in EUR bn and % change in constant euros NII 8,034 0.9 12.4 Fee income 2,284 -2.0 11.3 747 704 Gross income 10,671 1.7 11.5 0% -1% Operating expenses -4,886 -2.1 12.8 QoQ QoQ LLPs -2,161 16.2 10.4 +16% PBT 3,285 2.0 23.6 +15% YoY YoY Attributable profit 1,931 2.7 21.8 Loans Funds EUR mn and % change in constant euros Q417 profit included EUR -57 mn related to hurricane provisions, SCUSA settlement and tax reform in the USA 4 Focused on three main priorities: customer loyalty, digital transformation and operational excellence 4 New commercial initiatives and launch of several offers across multi-channel model 4 Progress in achieving our targets. 18.8 million loyal customers (+22% from March-17) and 27.3 million digital customers (+24% from March-17) 4 Profit boosted by perimeter effect after Popular acquisition and the strong performance in commercial revenues 41
REVENUE P&L1 Q118 %Q417 %Q117 Constant EUR mn NII 551 -1.3 -4.9 Fee income 404 5.2 9.4 TOTAL 1,403 -5% 1,332 Capital & Other 173 -42% 100 Gross income 1,332 11.3 -5.1 Operating expenses -527 1.6 14.3 Global Markets 497 0% 500 LLPs -71 -65.5 -42.8 Global Debt Customers Financing 318 +1% 321 0% PBT 733 64.3 -9.2 Attributable profit 483 65.2 -9.1 Global Transaction Banking 415 -1% 412 (1) EUR mn and % change in constant euros Q117 Q118 Appendix Global Corporate Banking 4 Higher revenue from international activity, benefiting from cross-border flows across our geographic footprint 4 Continued improvement in services to retail network customers, adapting our product offering to the Banks digital transformation 4 Attributable profit declined 9% YoY, due to strong gains on financial transactions Q117. Profit was 16% above 2017 quarterly average. 4 Improved quality of customer revenues, driven by value-added business and higher fee income that offset lower use of the balance sheet. 42
Appendix Wealth Management ACTIVITY P&L1 Q118 %Q4172 %Q117 Constant EUR bn NII 100 3.9 9.8 vs Q117 +4% +8% +2% +6% Fee income 276 59.1 68.5 335 Gross income 379 27.2 38.9 Operating expenses -182 37.6 47.0 184 179 LLPs -5 -60.5 -18.6 PBT 191 26.3 35.3 13 Attributable profit 126 34.2 25.6 Wealth SAM Private Customer Management Banking loans (1) EUR mn and % change in constant euros (2) Q417 profit included EUR -19 mn related to tax reform in the USA Assets under management Note: Total assets marketed and/or managed in 2018 and 2017 4 New Global Division that includes the Private Banking and Santander Asset Management (SAM) businesses of the Group in more than 10 countries4 Both businesses continue to be a reference in private banking and asset management in Spain and Latin America4 Key initiatives: development of UHNW proposition, Private Banking digital platform, strengthening of the SAM product catalogue4 Growth in volumes and revenues. Fee income growth driven by higher volumes and greater customer loyalty 4 Total contribution3 to the Groups profit of 253 million (+16% over estimated Q117) (3) Profit after taxes + total fee income generated by this business. 43
Appendix Loans and customer funds by units and businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 44
Appendix We made good headway YTD in our funding plan to enhance the Groups TLAC position and optimise its cost of capital Key liquidity ratios Funding planissuances Mar-18 Jan-Mar 18 Net loan-to-deposit ratio (LTD): 112% Group issuances2 EUR 8bn (~EUR 6bn TLAC-eligible) Deposits + M/LT funding / net loans: 113% Main issuers Parent bank and UK Liquidity Coverage Ratio (LCR)1: 138% Main issuance currencies EUR, USD, GBP Comfortable liquidity position (Group and subsidiaries) Focus on TLAC-eligible instruments, following our decentralised liquidity and funding model (1) Provisional data (2) Parent Bank, UK, SCF and USA. 45 Excluding covered bonds and securitisations 45
Appendix Loans and customer funds by units and businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 46
Appendix NPL ratio % Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 Continental Europe 5.62 8.70 6.30 5.82 5.81 Spain 5.22 10.52 6.82 6.32 6.27 Santander Consumer Finance 2.62 2.61 2.60 2.50 2.48 Poland 5.20 4.66 4.70 4.57 4.77 Portugal 8.47 9.10 8.39 7.51 8.29 United Kingdom 1.31 1.23 1.32 1.33 1.17 Latin America 4.50 4.40 4.41 4.46 4.43 Brazil 5.36 5.36 5.32 5.29 5.26 Mexico 2.77 2.58 2.56 2.69 2.68 Chile 4.93 5.00 4.95 4.96 5.00 Argentina 1.82 2.21 2.34 2.50 2.54 USA 2.43 2.64 2.56 2.79 2.86 Operating Areas 3.77 5.40 4.27 4.10 4.04 Total Group 3.74 5.37 4.24 4.08 4.02 47
Appendix Coverage ratio % Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 Continental Europe 60.6 59.7 53.7 54.4 56.8 Spain 49.1 56.6 46.2 46.8 51.1 Santander Consumer Finance 108.9 106.5 104.3 101.4 107.2 Poland 61.2 67.5 67.6 68.2 72.0 Portugal 61.7 55.6 56.1 62.1 53.9 United Kingdom 33.8 32.6 31.5 32.0 34.6 Latin America 90.5 89.2 90.1 85.0 98.4 Brazil 98.1 95.5 97.6 92.6 110.4 Mexico 104.8 113.8 110.3 97.5 113.5 Chile 58.9 58.2 58.5 58.2 61.0 Argentina 134.1 109.9 102.8 100.1 121.3 USA 202.4 183.1 187.5 170.2 169.1 Operating Areas 74.6 67.6 65.7 65.1 69.7 Total Group 74.6 67.7 65.8 65.2 70.0 48
Appendix Non-performing loans and loan-loss allowances. March 2018 Non-performing loans Loan-loss allowances 100%: EUR 37,408 million 100%: EUR 26,173 million Percentage over Groups total 49 (*) Excluding SCF UK 49
Cost of credit % Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 Continental Europe 0.38 0.36 0.32 0.31 0.32 Spain 0.33 0.32 0.28 0.30 0.29 Santander Consumer Finance 0.39 0.37 0.34 0.30 0.36 Poland 0.66 0.65 0.61 0.62 0.69 Portugal 0.07 0.03 0.10 0.04 0.08 United Kingdom 0.03 0.02 0.03 0.08 0.10 Latin America 3.36 3.36 3.25 3.15 3.12 Brazil 4.84 4.79 4.55 4.36 4.35 Mexico 2.94 3.01 3.14 3.08 2.95 Chile 1.42 1.37 1.27 1.21 1.22 Argentina 1.68 1.75 1.85 1.85 2.06 USA 3.63 3.65 3.57 3.42 3.29 Operating Areas 1.18 1.18 1.12 1.07 1.03 Total Group 1.17 1.17 1.12 1.07 1.04 Appendix 50
Appendix Loans and customer funds by units and businesses Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 51
Appendix Grupo Santander EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 11,246 11,522 11,569 11,556 11,408 Gross income 12,029 12,049 12,252 12,062 12,151 Operating expenses (5,543) (5,648) (5,766) (5,961) (5,764) Net operating income 6,486 6,401 6,486 6,101 6,387 Net loan-loss provisions (2,400) (2,280) (2,250) (2,181) (2,282) Other (775) (848) (645) (544) (416) Underlying profit before taxes 3,311 3,273 3,591 3,375 3,689 Underlying consolidated profit 2,186 2,144 2,347 2,285 2,409 Underlying attributable profit 1,867 1,749 1,976 1,924 2,054 Net capital gains and provisions* (515) (382) Attributable profit 1,867 1,749 1,461 1,542 2,054 (*) Including: in 3Q17 charges for integration costs and equity stakes and intangible assets 52 in 4Q17 Allfunds capital gains, USA fiscal reform, goodwill charges and in the US, provisions for hurricanes, increased stake in Santander Consumer USA and other 52
Appendix Grupo Santander Constant EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 10,197 10,665 11,149 11,253 11,408 Gross income 10,903 11,146 11,816 11,750 12,151 Operating expenses (5,085) (5,268) (5,588) (5,819) (5,764) Net operating income 5,818 5,878 6,228 5,931 6,387 Net loan-loss provisions (2,112) (2,068) (2,140) (2,110) (2,282) Other (711) (789) (626) (534) (416) Underlying profit before taxes 2,995 3,020 3,462 3,287 3,689 Underlying consolidated profit 1,974 1,968 2,266 2,228 2,409 Underlying attributable profit 1,680 1,598 1,907 1,873 2,054 Net capital gains and provisions* (515) (376) Attributable profit 1,680 1,598 1,392 1,497 2,054 (*) Including: in 3Q17 charges for integration costs and equity stakes and intangible assets 53 in 4Q17 Allfunds capital gains, USA fiscal reform, goodwill charges and in the US, provisions for hurricanes, increased stake in Santander Consumer USA and other
Appendix Spain EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 1,206 1,409 1,753 1,749 1,710 Gross income 1,539 1,475 2,011 1,835 2,063 Operating expenses (798) (893) (1,161) (1,188) (1,145) Net operating income 741 582 850 647 918 Net loan-loss provisions (163) (144) (120) (175) (207) Other (64) (64) (62) (25) (104) Underlying profit before taxes 514 374 667 447 608 Underlying consolidated profit 367 267 489 333 455 Underlying attributable profit 362 262 484 330 455 Net capital gains and provisions (300) Attributable profit 362 262 184 330 455 54
Appendix Santander Consumer Finance EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 1,121 1,096 1,121 1,110 1,130 Gross income 1,118 1,099 1,135 1,132 1,140 Operating expenses (502) (485) (484) (506) (509) Net operating income 616 614 650 625 631 Net loan-loss provisions (61) (57) (90) (58) (120) Other (37) (35) (30) (55) 24 Underlying profit before taxes 518 522 531 512 535 Underlying consolidated profit 370 382 370 373 388 Underlying attributable profit 314 319 309 311 323 Net capital gains and provisions* (85) (0) Attributable profit 314 319 224 311 323 (*) Including: in Q317 charges for integration costs 55
Appendix Santander Consumer Finance Constant EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 1,111 1,092 1,118 1,110 1,130 Gross income 1,108 1,094 1,131 1,132 1,140 Operating expenses (498) (483) (483) (506) (509) Net operating income 610 611 649 626 631 Net loan-loss provisions (60) (58) (89) (58) (120) Other (37) (35) (30) (56) 24 Underlying profit before taxes 513 519 530 512 535 Underlying consolidated profit 366 379 369 373 388 Underlying attributable profit 310 317 308 311 323 Net capital gains and provisions* (85) (0) Attributable profit 310 317 223 311 323 (*) Including: in Q317 charges for integration costs 56
Poland EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 318 343 350 360 359 Gross income 321 363 358 378 333 Operating expenses (146) (150) (149) (160) (154) Net operating income 175 212 209 218 179 Net loan-loss provisions (27) (34) (36) (40) (46) Other (23) (27) (28) (19) (13) Underlying profit before taxes 125 152 144 159 120 Underlying consolidated profit 86 120 110 116 89 Underlying attributable profit 59 83 76 81 63 Net capital gains and provisions Attributable profit 59 83 76 81 63 Appendix 57
Appendix Poland PLN million Q117 Q217 Q317 Q417 Q118 NII + Fee income 1,374 1,449 1,489 1,522 1,500 Gross income 1,386 1,532 1,525 1,599 1,390 Operating expenses (630) (634) (636) (675) (642) Net operating income 756 898 889 924 748 Net loan-loss provisions (116) (142) (155) (171) (191) Other (100) (112) (119) (78) (55) Underlying profit before taxes 539 644 614 674 502 Underlying consolidated profit 372 506 470 492 373 Underlying attributable profit 257 351 324 344 264 Net capital gains and provisions Attributable profit 257 351 324 344 264 58
Portugal EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 261 262 311 313 320 Gross income 294 275 345 330 341 Operating expenses (139) (142) (166) (167) (158) Net operating income 155 133 179 163 183 Net loan-loss provisions 10 5 (37) 10 (8) Other (14) (9) (16) (5) (9) Underlying profit before taxes 151 129 126 168 166 Underlying consolidated profit 126 111 81 120 128 Underlying attributable profit 125 110 80 119 127 Net capital gains and provisions Attributable profit 125 110 80 119 127 Appendix 59
Appendix United Kingdom EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 1,349 1,409 1,317 1,291 1,274 Gross income 1,432 1,544 1,397 1,344 1,349 Operating expenses (723) (723) (694) (721) (764) Net operating income 709 821 703 623 586 Net loan-loss provisions (15) (42) (66) (81) (66) Other (105) (171) (89) (101) (62) Underlying profit before taxes 588 608 547 441 457 Underlying consolidated profit 423 414 382 304 326 Underlying attributable profit 416 408 377 297 320 Net capital gains and provisions Attributable profit 416 408 377 297 320 60
Appendix United Kingdom GBP million Q117 Q217 Q317 Q417 Q118 NII + Fee income 1,160 1,213 1,183 1,146 1,125 Gross income 1,231 1,329 1,255 1,193 1,192 Operating expenses (622) (622) (623) (639) (675) Net operating income 609 706 632 554 517 Net loan-loss provisions (13) (36) (59) (72) (58) Other (90) (147) (81) (90) (55) Underlying profit before taxes 506 524 492 392 404 Underlying consolidated profit 364 356 344 270 288 Underlying attributable profit 358 351 339 265 282 Net capital gains and provisions Attributable profit 358 351 339 265 282 61
Brazil EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 3,455 3,413 3,392 3,458 3,403 Gross income 3,717 3,502 3,542 3,512 3,445 Operating expenses (1,314) (1,233) (1,244) (1,289) (1,165) Net operating income 2,403 2,269 2,298 2,223 2,280 Net loan-loss provisions (910) (852) (819) (814) (822) Other (358) (349) (268) (211) (154) Underlying profit before taxes 1,135 1,068 1,211 1,198 1,304 Underlying consolidated profit 713 689 747 738 761 Underlying attributable profit 634 610 659 642 677 Net capital gains and provisions Attributable profit 634 610 659 642 677 Appendix 62
Brazil BRL million Q117 Q217 Q317 Q417 Q118 NII + Fee income 11,561 12,036 12,567 13,139 13,568 Gross income 12,438 12,367 13,129 13,367 13,737 Operating expenses (4,397) (4,355) (4,613) (4,895) (4,644) Net operating income 8,041 8,013 8,516 8,472 9,093 Net loan-loss provisions (3,045) (3,008) (3,045) (3,105) (3,276) Other (1,198) (1,231) (1,007) (825) (615) Underlying profit before taxes 3,798 3,773 4,464 4,543 5,202 Underlying consolidated profit 2,386 2,431 2,757 2,802 3,034 Underlying attributable profit 2,121 2,152 2,432 2,438 2,699 Net capital gains and provisions Attributable profit 2,121 2,152 2,432 2,438 2,699 Appendix 63
Mexico EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 804 856 879 811 836 Gross income 824 914 892 830 831 Operating expenses (319) (361) (356) (345) (340) Net operating income 505 553 536 485 491 Net loan-loss provisions (233) (246) (240) (187) (200) Other (4) (6) (4) (24) (3) Underlying profit before taxes 267 301 292 274 288 Underlying consolidated profit 211 238 231 225 225 Underlying attributable profit 163 187 182 178 175 Net capital gains and provisions Attributable profit 163 187 182 178 175 Appendix 64
Mexico MXN million Q117 Q217 Q317 Q417 Q118 NII + Fee income 17,348 17,505 18,399 18,076 19,257 Gross income 17,779 18,706 18,677 18,508 19,143 Operating expenses (6,894) (7,386) (7,460) (7,683) (7,832) Net operating income 10,886 11,320 11,218 10,825 11,310 Net loan-loss provisions (5,032) (5,019) (5,015) (4,201) (4,610) Other (90) (131) (89) (522) (72) Underlying profit before taxes 5,764 6,170 6,113 6,102 6,628 Underlying consolidated profit 4,548 4,865 4,841 4,996 5,181 Underlying attributable profit 3,523 3,829 3,808 3,963 4,021 Net capital gains and provisions Attributable profit 3,523 3,829 3,808 3,963 4,021 Appendix 65
Chile EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 592 589 534 583 601 Gross income 645 644 604 630 640 Operating expenses (264) (260) (253) (248) (258) Net operating income 381 383 351 382 382 Net loan-loss provisions (122) (122) (108) (110) (121) Other 2 7 11 3 22 Underlying profit before taxes 261 267 255 276 282 Underlying consolidated profit 214 218 209 218 223 Underlying attributable profit 147 149 143 146 151 Net capital gains and provisions Attributable profit 147 149 143 146 151 66
Chile CLP billion Q117 Q217 Q317 Q417 Q118 NII + Fee income 413,110 430,039 403,461 434,470 444,260 Gross income 450,136 469,704 456,238 469,635 473,564 Operating expenses (184,039) (189,977) (191,129) (184,867) (190,863) Net operating income 266,097 279,727 265,110 284,768 282,700 Net loan-loss provisions (85,110) (89,381) (81,474) (81,875) (89,852) Other 1,438 4,750 8,384 2,363 16,034 Underlying profit before taxes 182,425 195,096 192,020 205,256 208,882 Underlying consolidated profit 149,458 158,760 157,744 162,572 164,822 Underlying attributable profit 102,796 108,904 107,839 109,081 111,380 Net capital gains and provisions Attributable profit 102,796 108,904 107,839 109,081 111,380 67
Argentina EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 374 428 382 398 343 Gross income 405 470 423 449 377 Operating expenses (221) (269) (235) (244) (218) Net operating income 184 201 187 205 159 Net loan-loss provisions (29) (42) (46) (41) (49) Other 1 (35) (35) (23) (17) Underlying profit before taxes 156 123 106 141 92 Underlying consolidated profit 108 86 71 97 67 Underlying attributable profit 108 85 70 96 66 Net capital gains and provisions Attributable profit 108 85 70 96 66 68
Argentina ARS billion Q117 Q217 Q317 Q417 Q118 NII + Fee income 6,241 7,378 7,644 8,101 8,293 Gross income 6,764 8,104 8,460 9,103 9,117 Operating expenses (3,690) (4,640) (4,713) (4,964) (5,278) Net operating income 3,074 3,464 3,747 4,139 3,840 Net loan-loss provisions (486) (730) (903) (828) (1,196) Other 17 (596) (659) (466) (411) Underlying profit before taxes 2,606 2,138 2,185 2,845 2,232 Underlying consolidated profit 1,807 1,486 1,462 1,960 1,610 Underlying attributable profit 1,795 1,477 1,453 1,948 1,599 Net capital gains and provisions Attributable profit 1,795 1,477 1,453 1,948 1,599 Appendix 69
United States EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income 1,763 1,738 1,545 1,495 1,435 Gross income 1,879 1,880 1,604 1,596 1,578 Operating expenses (837) (845) (743) (773) (735) Net operating income 1,042 1,035 861 824 843 Net loan-loss provisions (811) (697) (634) (638) (579) Other (32) (24) (2) (31) (23) Underlying profit before taxes 199 314 225 155 241 Underlying consolidated profit 138 235 154 109 174 Underlying attributable profit 95 149 93 71 125 Net capital gains and provisions* (76) Attributable profit 95 149 93 (5) 125 Appendix (*) Including: in Q417 fiscal reform, provisions for hurricanes, increased stake in Santander Consumer USA and other 70
United States USD million Q117 Q217 Q317 Q417 Q118 NII + Fee income 1,877 1,912 1,820 1,765 1,764 Gross income 2,001 2,068 1,893 1,884 1,940 Operating expenses (891) (929) (875) (909) (904) Net operating income 1,109 1,138 1,018 975 1,036 Net loan-loss provisions (863) (768) (749) (753) (712) Other (34) (27) (4) (36) (28) Underlying profit before taxes 212 343 265 186 296 Underlying consolidated profit 147 257 182 132 214 Underlying attributable profit 101 163 111 85 154 Net capital gains and provisions* (85) Attributable profit 101 163 111 (0) 154 71
Appendix Corporate Centre EUR million Q117 Q217 Q317 Q417 Q118 NII + Fee income (198) (223) (227) (240) (233) Gross income (341) (340) (300) (238) (227) Operating expenses (119) (118) (118) (120) (121) Net operating income (460) (458) (419) (359) (348) Net loan-loss provisions (5) (11) (22) (8) (37) Other (32) (53) (54) (43) (43) Underlying profit before taxes (497) (522) (495) (410) (427) Underlying consolidated profit (471) (561) (481) (378) (421) Underlying attributable profit (468) (563) (480) (378) (421) Net capital gains and provisions* (130) (306) Attributable profit (468) (563) (610) (684) (421) (*) Including: in Q317 equity stakes and intangible assets 72 in Q417 goodwill charges
Glossary 05
GlossaryAcronyms AFS: Available for sale Bn: Billion CET1: Common equity tier 1 C&I: Commercial and Industrial DGF: Deposit guarantee fund FL: Fully-loaded EPS: Earning per share LTV: Loan to Value LLPs: Loan-loss provisions MXN: Mexican Pesos NII: Net interest income NIM: Net interest margin NPL: Non-performing loans n.m.: Non meaningful PBT: Profit before tax P&L: Profit and loss RoRWA: Return on risk-weighted assets RWA: Risk-weighted assets RoTE: Return on tangible equity SCF: Santander Consumer Finance SC USA: Santander Consumer USA SGCB: Santander Global Corporate Banking SMEs: Small and Medium Enterprises SRF: Single Resolution Fund ST: Short term SVR: Standard variable rate TNAV: Tangible net asset value UF: Unidad de fomento (Chile) y-o-y: Year on Year UK: United Kingdom US: United States 74
Glossary definitions PROFITABILITY AND EFFICIENCY RoTE: Return on tangible capital: Group attributable profit / average of: net equity (excluding minority interests) intangible assets (including goodwill) RoRWA: Return on risk-weighted assets: consolidated profit / average risk-weighted assets Efficiency: Operating expenses / gross income. Operating expenses defined as general administrative expenses + amortisations CREDIT RISK NPL ratio: Non-performing loans and customer advances, customer guarantees and contingent liabilities / total risk. Total risk is defined as: normal and non-performing balances of customer loans and advances, customer guarantees and contingent liabilities NPL coverage ratio: Provisions to cover losses due to impairment of customer loans and advances, customer guarantees and contingent liabilities / non-performing balances of customer loans and advances, customer guarantees and contingent liabilities Cost of credit: Provisions to cover losses due to impairment of loans in the last 12 months / average customer loans and advances of the last 12 months CAPITALISATION Tangible net asset value per share TNAV: Tangible stockholders equity / number of shares (excluding treasury shares). Tangible stockholders equity calculated as shareholders equity + accumulated other comprehensive incomeintangible assets Notes: 1) The averages for the RoTE and RoRWA denominators are calculated on the basis of four months from December to March. 2) For periods of less than a year, and in the event of non-recurring results existing, the profit used to calculate the RoTE is the annualised underlying attributable profit (excluding non-recurring results), to which are added non-recurring results without annualising them. 3) For periods of less than a year, and in the event of non-recurring results existing, the profit used to calculate the RoRWA is the consolidated annualised result (excluding non-recurring results), to which is added non-recurring results without annualising them. 4) The risk-weighted assets included in the RoRWA denominator are calculated in accordance with the criteria defined by the Capital Requirements Regulation (CRR). 75
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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Banco Santander, S.A. | ||||||
Date: April 26, 2017 | By: | /s/ José García Cantera | ||||
Name: José García Cantera | ||||||
Title: Chief Financial Officer |