SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 6-K
Report of Foreign Issuer
Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934
For the month of November, 2014
Commission File Number: 001-12518
Banco Santander, S.A.
(Exact name of registrant as specified in its charter)
Ciudad Grupo Santander
28660 Boadilla del Monte (Madrid) Spain
(Address of principal executive office)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:
Form 20-F x Form 40-F ¨
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):
Yes ¨ No x
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):
Yes ¨ No x
Banco Santander, S.A.
INCORPORATION BY REFERENCE
Items 2 and 3 of this report on Form 6-K shall be deemed to be incorporated by reference into the registration statement on Form F-3 (Registration Number: 333-185153) of Banco Santander, S.A. and to be a part thereof from the date on which this report is filed, to the extent not superseded by documents or reports subsequently filed or furnished.
THIRD QUARTER 2014 RESULTS
Santander made a profit of EUR 4.361 billion, 32%
more than a year earlier
¨ | CAPITAL. The comprehensive assessment results (AQR and stress test) carried out by the ECB and the EBA recognises the Groups conservative approach to provisions, its geographic diversification and its customer-focused commercial and retail banking model. Santander is the international bank with the lowest adjustment in provisions and the financial institution with least capital destruction in an adverse scenario. |
¨ | BUSINESS. Loans amounted to EUR 749,426 million, an increase of EUR 38,000 million or 3% from the close of 2013. Deposits and mutual funds stood at at EUR 771,242 million, having grown EUR 59,000 million, or 8%, since the close of 2013. Current accounts grew by 12%, or EUR 36,000 million. |
¨ | EFFICIENCY. Santander has exceeded its cost reduction goal, with EUR 1,000 million of savings compared with a target of EUR 750 million for 2014. These savings should now total EUR 2,000 million in 2016, instead of the announced EUR 1,500 million. |
¨ | NPLs. The Groups non-performing loan ratio fell for the third quarter in a row to 5.28%. Spain, the UK, Brazil and the U.S. registered drops in NPLs. In Spain, new corporate NPLs were down for the first time since the start of the crisis. |
¨ | DIVERSIFICATION. Europe contributed 52% to Group profit (the U.K. 20%, Spain 14%, Poland 6% and Germany 4%), Latin America, 39% (Brazil 20%, México 8% and Chile 6%), and the U.S., 9%. |
¨ | Spain: Attributable profit amounted to EUR 822 million (+124%). Net interest income increased 9% compared with the first nine months of last year, while costs fell 7%. Loans were up 1% compared with December, at EUR 160,187 million. Customer funds (deposits and mutual funds) came in at EUR 222,828 million and were up 4% year-to-date. |
¨ | U.K.: Attributable profit totalled EUR 1,186 million (GBP 962 million, up 43%.) Net interest income grew 19% and costs were up 3%. The process of transforming the franchise continued and loans to companies increased by 9% year-on-year, while current account balances were up 54%. |
¨ | Brazil: Attributable profit amounted to EUR 1,167 million (BRL 3,616 million, +2%.) Basic revenues and costs remained practically flat. Loans were up 6% and customer funds 8% year-on-year. |
Comunicación Externa Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: [email protected] |
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Madrid, November 4, 2014 - Banco Santander made an attributable profit of EUR 4.361 billion in the first nine months of the year, an increase of 32% compared with the same period of 2013. Banco Santanders chairman, Ana Botín, said: Profit growth in 2014 helped consolidate the earnings recovery, thanks to improving revenues, falling costs and less need for write-downs.
Third quarter profit was EUR 1,605 million, up 10% compared with the previous quarter and the highest in three years. The Groups three core markets (Spain, the U.K. and Brazil) all posted profit growth in the January-September period, something that had not happened since 2009.
These results do not include net capital gains from the sale of 85% of Altamira (EUR 385 million), Santander Consumer USAs IPO (EUR 730 million) or EUR 220 million from excess provisioning of pension funds in the U.K. These capital gains have no impact on profit as they have been fully set aside to cover restructuring costs, amortisation of intangibles and other write-downs.
The improvement in earnings is the result of a 1% increase in revenues, a 2% fall in costs and a 15% fall in loan-loss provisions in the first nine months of the year. This is in a context of business growth, both in loans and customer funds, a falling non-performing loan ratio, an increase in the coverage rate and high solvency and liquidity ratios.
Grupo Santander P&L
In short, profit growth driven by higher net operating income
and normalisation of loan-loss provisions
3Q14 | Var. / 2Q14 | 9M14 | Var. / 9M13 | |||||||||||||
EUR million | % | % | ||||||||||||||
NII + fee income |
9,910 | 1.4 | 29,006 | 0.8 | ||||||||||||
Gross income |
10,961 | 4.5 | 31,572 | -1.0 | ||||||||||||
Operating expenses |
-5,070 | 3.3 | -14,822 | -1.8 | ||||||||||||
Net operating income |
5,891 | 5.5 | 16,750 | -0.3 | ||||||||||||
Loan-loss provisions |
-2,777 | 5.2 | -8,110 | -15.2 | ||||||||||||
PBT |
2,556 | 5.0 | 7,140 | 22.9 | ||||||||||||
Attributable profit |
1,605 | 10.4 | 4,361 | 31.7 |
Note: Attributable profit does not include the net capital gains expected from the announced transactions of Custody (EUR 410 mill.) and Insurance (EUR 250 mill.), Both transactions are expected to be closed in 4Q14.
Results
This quarters results are set against a backdrop of uneven slowdowns in Latin American economies, doubts about the Euro zones recovery, which led to a further ECB interest rate cut to a record low of 0.05%, and favourable growth expectations in the U.K. and the U.S., although interest rates for both the pound and the dollar continued at unprecedentedly low levels.
Comunicación Externa Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: [email protected] |
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At the top of the P&L, net interest income increased by 2% to EUR 21,834 million, while a 22% drop in results from financial transactions, which are more volatile, generated a 1% fall in gross income, to EUR 31,572 million.
Costs were down 2%, enabling net operating income to remain stable at EUR 16,750 million. This performance of revenues and costs put the cost-to-income ratio at 46.9%, 0.4 percentage point better than a year earlier
Cost reductions were greater than expected in the 2014-2016 Efficiency and Productivity Plan, which aims o keep Group costs growing below inflation. According to the plan, costs were expected to come down by EUR 750 million this year, a goal which was achieved in September. Goals were then revised and costs are now expected to fall by EUR 1,000 million in 2014, 1,600 million in 2015 (compared with an initial expectation of EUR 1,250 million) and EUR 2,000 million in 2016, EUR 500 million more than originally planned.
Loan loss provisions, the other item that weighs most on results, amounted to EUR 8,110 million, down 15% thanks to Spain, the U.K., Brazil, Santander Consumer Finance, Chile and Portugal. The fall in provisions helped attributable profit grow 32% in the first nine months, to EUR 4,361 million. Earnings per share rose to EUR 0.37, up 19% from the same period of last year.
Emerging economies (Latin America and Poland) accounted for 45% of profit and mature markets contributed the rest. By country, the largest contribution came from the U.K. and Brazil (both 20%), followed by Spain (14%), the U.S. (9%), Mexico (8%), Chile and Poland (both 6%) and Germany (4%).
Balance sheet
Banco Santander had total assets of EUR 1.24 trillion at the end of September, an increase of 3% compared with the same month of 2013. The balance sheet is well balanced with a loan portfolio the equivalent of 112% of deposits, which gives the bank a very comfortable liquidity position. Before the crisis, the ratio was 150%.
Comunicación Externa Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: [email protected] |
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At the end of the third quarter, the loan portfolio was EUR 749,426 million, 3% more than at the end of September 2013 and 5% higher than in December 2013. This means that Grupo Santander increased lending by EUR 38,000 million in the first nine months of this year, with a steady improvement as the year has progressed. Loans grew in eight of the Groups ten core markets in the third quarter, compared with the previous three months, especially in Brazil (4%), while they fell in Spain and Portugal due to the seasonal effect of the summer.
In Spain, total loans stood at EUR 160,187 million, up 1% from the end of 2013. In the first nine months of this year, loans grew EUR 1,600 million. This increase was mainly due to SME funding, which increased 34%, companies, where the bank achieved 29% growth excluding commercial bills, and retail customers, where mortgages grew 73% and consumer finance 61%, compared with the same period of last year. In the first nine months of this year, the bank provided EUR 72,000 million of corporate lending through various instruments, such as loans and bonds.
One of the Groups main priorities is to grow in the SME segment. At the end of March, the bank launched its global project Santander Advance, known as Breakthrough in the UK. It is already underway in Spain, Mexico and Portugal. It will be extended to the rest of the Groups core markets before the end of 2015. Santander Advance provides financial products and support programmes to help SMEs grow, which include advice on training, employment and international expansion.
In the U.K., the loan portfolio was EUR 248,940 million at the end of September, an increase of 1% compared with the previous quarter and with December 2013, thanks to growth in corporate loans, which climbed 9% year-on-year to EUR 23,500 million, of which EUR 12,400 were to SMEs.
This performance has supported business diversification, reducing the weight of mortgages in the portfolio and increasing loans to companies, which already account for 12% of total lending. The bank has continued to open regional business centres, which have increased from 37 in September 2013 to 58 a year later, focused on lending to SMEs. It has also increased the number of managers with expertise in corporates.
Comunicación Externa Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: [email protected] |
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Moving on to customer funds under management, deposits and mutual funds stood at EUR 771,242 million, an increase of 8% or EUR 59,439 million. Deposits came in at EUR 646,331 million and mutual funds at EUR 124,911 million, after posting growth in the first nine months of 6% and 20%, respectively. Nine out of ten core markets grew in terms of deposits and mutual funds this year.
Current accounts, which account for more than half of total deposits, performed well in the Groups ten core markets. Current accounts amounted to EUR 341,671 million at the end of September, an increase of 12% compared with the end of December. In nine months the bank has captured EUR 35,987 million in current accounts, half of it in the third quarter. Current accounts represent a core product in the banks strategy of increasing customer linkage, as they involve most of customers transactions.
In Spain, total customer funds (deposits and mutual funds) totalled EUR 222,828 million at the end of September, up 4% in nine months. Deposits remained almost steady, while assets under management in mutual funds grew by 23% in nine months.
In the U.K., total deposits stood at GBP 150,900 million and grew by 2% in twelve months. The improvement is mainly the result of current account growth: balances rose by nearly GBP
10,000 million in nine months, up 36%.
The Santander Select segment, which is part of the Groups global personal banking strategy, plays a key role in capturing customer funds. In 2013, Santander Select was introduced in Spain, U.K., Brazil, Mexico, Chile and Argentina. It was extended to Portugal and the United States this year.
The Groups NPL ratio fell for the third quarter in a row to 5.28%. The provision coverage ratio also improved for a third consecutive quarter and reached 68%.
Comunicación Externa Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: [email protected] |
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In Spain, the NPL ratio fell for the second quarter in a row to 7.57%. It is worth noting that new NPLs of non-real estate companies dropped in the year for the first time since 2008. They also declined in Brazil, the U.K., the U.S. and Santander Consumer Finance. The change in the trend in Brazil, where the ratio had risen slightly the two previous quarters is especially significant.
Capital
Moving on to capital ratios, Banco Santanders computable capital stood at EUR 88,154 million at the end of September, EUR 4,200 million more than a year earlier. The banks capital ratio stood at 12.59%, with a core capital (CET1) ratio of 11.44%, an increase of 0.52 percentage points in the third quarter. Santander has launched three issues of contingent convertible bonds (cocos) this year, two of them in euros, worth EUR 1,500 million each, and one in dollars, for USD 1,500 million.
The results of the asset quality review (AQR), conducted by the European Central Bank (ECB), and the stress tests, carried out by the ECB in coordination with the European Banking Authority (EBA), were made public on October 26. These exercises mark the conclusion of European banks comprehensive assessment, a process that has been very rigorous and demanding. It was the step prior to the ECB taking on supervision of banks in the Euro zone today, November 4th.
The result of this process validates Santanders management model and diversification strategy. The banks management model, based on prudent risk taking and conservative provisioning, has been endorsed in the AQR. After a thorough review process that involved 50% of risk assets, the adjustment in the Groups provisions would amount to EUR 201 million, an insignificant amount in a balance sheet of EUR 1.1 trillion. Of these 201 million, only 51 million are provisions due to specific transaction reviews and were provisioned in the first quarter; the rest are based on extrapolations. This is the smallest adjustment among the comparable large international banks.
Santander is also the international bank that has suffered least capital destruction during the three years of the stress test, with a fall of 1.4 percentage points. In the adverse scenario, Santander would have a capital ratio of 8.95%. This is 3.5 percentage points above the required minimum of 5.5%, meaning that in this scenario Grupo Santander would exceed the required capital amount by EUR 19,500 million.
Banco Santander has a market capitalisation of around EUR 85,000 million, which makes it the leading bank in the Euro zone and tenth-largest in the world. It has 3,229,672 shareholders and 183,534 employees serving 107 million customers through 13,067 branches.
More information in www.santander.com
Comunicación Externa Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: [email protected] |
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Preliminary note: | | | |
In order to facilitate the following comparative analysis, the financial information of previous periods has been re-expressed (not audited), as set out on page 24 of this report. The changes were mainly due to taking control of Santander Consumer USA, in 2014, and the loss of control of the fund management companies in 2013, as if they had been effective in the previously presented periods.
Non recurring capital gains and provisions are shown separately as net capital gains and provisions.
KEY CONSOLIDATED DATA
BALANCE SHEET (EUR million) |
Sep14 | Jun14 | (%) | Sep14 | Sep13 | (%) | 2013 | |||||||||||||||||||||
Total assets |
1,240,979 | 1,188,043 | 4.5 | 1,240,979 | 1,210,198 | 2.5 | 1,134,003 | |||||||||||||||||||||
Net customer loans |
721,988 | 706,899 | 2.1 | 721,988 | 702,828 | 2.7 | 684,690 | |||||||||||||||||||||
Customer deposits |
646,331 | 617,761 | 4.6 | 646,331 | 633,433 | 2.0 | 607,836 | |||||||||||||||||||||
Managed and marketed customer funds |
1,020,433 | 982,494 | 3.9 | 1,020,433 | 977,778 | 4.4 | 946,210 | |||||||||||||||||||||
Shareholders equity |
88,154 | 87,035 | 1.3 | 88,154 | 83,954 | 5.0 | 84,302 | |||||||||||||||||||||
Total managed and marketed funds |
1,402,153 | 1,342,238 | 4.5 | 1,402,153 | 1,346,697 | 4.1 | 1,269,917 | |||||||||||||||||||||
INCOME STATEMENT* (EUR million) |
3Q14 | 2Q14 | (%) | 9M14 | 9M13 | (%) | 2013 | |||||||||||||||||||||
Net interest income |
7,471 | 7,370 | 1.4 | 21,834 | 21,489 | 1.6 | 28,419 | |||||||||||||||||||||
Gross income |
10,961 | 10,488 | 4.5 | 31,572 | 31,903 | (1.0 | ) | 41,931 | ||||||||||||||||||||
Pre-provision profit (net operating income) |
5,891 | 5,582 | 5.5 | 16,750 | 16,804 | (0.3 | ) | 21,773 | ||||||||||||||||||||
Profit before taxes |
2,556 | 2,435 | 5.0 | 7,140 | 5,808 | 22.9 | 7,637 | |||||||||||||||||||||
Attributable profit to the Group |
1,605 | 1,453 | 10.4 | 4,361 | 3,311 | 31.7 | 4,370 |
(*).- Variations w/o exchange rate
Quarterly: Net interest income: -0.2%; Gross income: +3.1%; Pre-provision profit: +4.0%; Attributable profit: +8.5%
Year-on-year: Net interest income: +8.1%; Gross income: +4.9%; Pre-provision profit: +6.6%; Attributable profit: +44.7%
EPS, PROFITABILITY AND EFFICIENCY (%) |
3Q14 | 2Q14 | (%) | 9M14 | 9M13 | (%) | 2013 | |||||||||||||||||||||
EPS (euro) |
0.131 | 0.122 | 7.6 | 0.367 | 0.309 | 18.6 | 0.403 | |||||||||||||||||||||
ROE |
7.64 | 6.90 | 6.94 | 5.48 | 5.42 | |||||||||||||||||||||||
ROTE |
11.27 | 10.03 | 10.10 | 7.98 | 7.87 | |||||||||||||||||||||||
ROA |
0.62 | 0.60 | 0.59 | 0.45 | 0.45 | |||||||||||||||||||||||
RoRWA |
1.37 | 1.28 | 1.28 | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
46.25 | 46.78 | 46.95 | 47.33 | 48.07 | |||||||||||||||||||||||
SOLVENCY AND NPL RATIOS (%) |
Sep14 | Jun14 | (%) | Sep14 | Sep13 | (%) | 2013 | |||||||||||||||||||||
CET1** |
11.44 | 10.92 | 11.44 | |||||||||||||||||||||||||
NPL ratio |
5.28 | 5.45 | 5.28 | 5.40 | 5.61 | |||||||||||||||||||||||
Coverage ratio |
67.5 | 66.7 | 67.5 | 67.1 | 64.9 | |||||||||||||||||||||||
MARKET CAPITALISATION AND SHARES (%) |
Sep14 | Jun14 | (%) | Sep14 | Sep13 | (%) | 2013 | |||||||||||||||||||||
Shares (millions at period-end) |
11,988 | 11,778 | 1.8 | 11,988 | 11,092 | 8.1 | 11,333 | |||||||||||||||||||||
Share price (euros) |
7.611 | 7.630 | (0.2 | ) | 7.611 | 6.028 | 26.3 | 6.506 | ||||||||||||||||||||
Market capitalisation (EUR million) |
91,241 | 89,867 | 1.5 | 91,241 | 66,863 | 36.5 | 73,735 | |||||||||||||||||||||
Book value (euro) |
7.36 | 7.40 | 7.36 | 7.58 | 7.44 | |||||||||||||||||||||||
Price / Book value (X) |
1.03 | 1.03 | 1.03 | 0.79 | 0.87 | |||||||||||||||||||||||
P/E ratio (X) |
15.55 | 16.20 | 15.55 | 14.61 | 16.13 | |||||||||||||||||||||||
OTHER DATA (%) |
Sep14 | Jun14 | (%) | Sep14 | Sep13 | (%) | 2013 | |||||||||||||||||||||
Number of shareholders |
3,229,672 | 3,279,897 | (1.5 | ) | 3,229,672 | 3,281,450 | (1.6 | ) | 3,299,026 | |||||||||||||||||||
Number of employees |
183,534 | 183,648 | (0.1 | ) | 183,534 | 188,265 | (2.5 | ) | 186,540 | |||||||||||||||||||
Number of branches |
13,067 | 13,225 | (1.2 | ) | 13,067 | 14,561 | (10.3 | ) | 13,927 |
(**) | Including impact from the Alternative Standard Approach (ASA) model of Brazils operational risk, approved by BACEN (0.29 p.p.) but pending authorisation from the regulator on the consolidated Group. |
Note: | The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on October, 23 2014, following a favourable report from the Audit Committee on October, 20 2014. The Audit Committee verified that the information for 2014 was based on the same principles and practices as those used to draw up the annual financial statements. |
JANUARY - SEPTEMBER |
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Preliminary note:
In order to facilitate the following comparative analysis, the financial information of previous periods has been re-expressed (not audited), as set out on page 24 of this report. The changes were mainly due to taking control of Santander Consumer USA, in 2014, and the loss of control of the fund management companies in 2013, as if they had been effective in the previously presented periods.
Non recurring capital gains and provisions are shown separately as net capital gains and provisions.
KEY CONSOLIDATED DATA
BALANCE SHEET (EUR million) |
Sep14 | Jun14 | (%) | Sep14 | Sep13 | (%) | 2013 | |||||||||||||||||||||
Total assets |
1,240,979 | 1,188,043 | 4.5 | 1,240,979 | 1,210,198 | 2.5 | 1,134,003 | |||||||||||||||||||||
Net customer loans |
721,988 | 706,899 | 2.1 | 721,988 | 702,828 | 2.7 | 684,690 | |||||||||||||||||||||
Customer deposits |
646,331 | 617,761 | 4.6 | 646,331 | 633,433 | 2.0 | 607,836 | |||||||||||||||||||||
Managed and marketed customer funds |
1,020,433 | 982,494 | 3.9 | 1,020,433 | 977,778 | 4.4 | 946,210 | |||||||||||||||||||||
Shareholders equity |
88,154 | 87,035 | 1.3 | 88,154 | 83,954 | 5.0 | 84,302 | |||||||||||||||||||||
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Total managed and marketed funds |
1,402,153 | 1,342,238 | 4.5 | 1,402,153 | 1,346,697 | 4.1 | 1,269,917 | |||||||||||||||||||||
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INCOME STATEMENT* (EUR million) |
3Q14 | 2Q14 | (%) | 9M14 | 9M13 | (%) | 2013 | |||||||||||||||||||||
Net interest income |
7,471 | 7,370 | 1.4 | 21,834 | 21,489 | 1.6 | 28,419 | |||||||||||||||||||||
Gross income |
10,961 | 10,488 | 4.5 | 31,572 | 31,903 | (1.0 | ) | 41,931 | ||||||||||||||||||||
Pre-provision profit (net operating income) |
5,891 | 5,582 | 5.5 | 16,750 | 16,804 | (0.3 | ) | 21,773 | ||||||||||||||||||||
Profit before taxes |
2,556 | 2,435 | 5.0 | 7,140 | 5,808 | 22.9 | 7,637 | |||||||||||||||||||||
Attributable profit to the Group |
1,605 | 1,453 | 10.4 | 4,361 | 3,311 | 31.7 | 4,370 | |||||||||||||||||||||
(*).- Variations w/o exchange rate | ||||||||||||||||||||||||||||
Quarterly: Net interest income: -0.2%; Gross income: +3.1%; Pre-provision profit: +4.0%; Attributable profit: +8.5% |
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Year-on-year: Net interest income: +8.1%; Gross income: +4.9%; Pre-provision profit: +6.6%; Attributable profit: +44.7% |
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EPS, PROFITABILITY AND EFFICIENCY (%) |
3Q14 | 2Q14 | (%) | 9M14 | 9M13 | (%) | 2013 | |||||||||||||||||||||
EPS (euro) |
0.131 | 0.122 | 7.6 | 0.367 | 0.309 | 18.6 | 0.403 | |||||||||||||||||||||
ROE |
7.64 | 6.90 | 6.94 | 5.48 | 5.42 | |||||||||||||||||||||||
ROTE |
11.27 | 10.03 | 10.10 | 7.98 | 7.87 | |||||||||||||||||||||||
ROA |
0.62 | 0.60 | 0.59 | 0.45 | 0.45 | |||||||||||||||||||||||
RoRWA |
1.37 | 1.28 | 1.28 | |||||||||||||||||||||||||
Efficiency ratio (with amortisations) |
46.25 | 46.78 | 46.95 | 47.33 | 48.07 | |||||||||||||||||||||||
SOLVENCY AND NPL RATIOS (%) |
Sep14 | Jun14 | (%) | Sep14 | Sep13 | (%) | 2013 | |||||||||||||||||||||
CET1** |
11.44 | 10.92 | 11.44 | |||||||||||||||||||||||||
NPL ratio |
5.28 | 5.45 | 5.28 | 5.40 | 5.61 | |||||||||||||||||||||||
Coverage ratio |
67.5 | 66.7 | 67.5 | 67.1 | 64.9 | |||||||||||||||||||||||
MARKET CAPITALISATION AND SHARES (%) |
Sep14 | Jun14 | (%) | Sep14 | Sep13 | (%) | 2013 | |||||||||||||||||||||
Shares (millions at period-end) |
11,988 | 11,778 | 1.8 | 11,988 | 11,092 | 8.1 | 11,333 | |||||||||||||||||||||
Share price (euros) |
7.611 | 7.630 | (0.2 | ) | 7.611 | 6.028 | 26.3 | 6.506 | ||||||||||||||||||||
Market capitalisation (EUR million) |
91,241 | 89,867 | 1.5 | 91,241 | 66,863 | 36.5 | 73,735 | |||||||||||||||||||||
Book value (euro) |
7.36 | 7.40 | 7.36 | 7.58 | 7.44 | |||||||||||||||||||||||
Price / Book value (X) |
1.03 | 1.03 | 1.03 | 0.79 | 0.87 | |||||||||||||||||||||||
P/E ratio (X) |
15.55 | 16.20 | 15.55 | 14.61 | 16.13 | |||||||||||||||||||||||
OTHER DATA (%) |
Sep14 | Jun14 | (%) | Sep14 | Sep13 | (%) | 2013 | |||||||||||||||||||||
Number of shareholders |
3,229,672 | 3,279,897 | (1.5 | ) | 3,229,672 | 3,281,450 | (1.6 | ) | 3,299,026 | |||||||||||||||||||
Number of employees |
183,534 | 183,648 | (0.1 | ) | 183,534 | 188,265 | (2.5 | ) | 186,540 | |||||||||||||||||||
Number of branches |
13,067 | 13,225 | (1.2 | ) | 13,067 | 14,561 | (10.3 | ) | 13,927 |
(**) | Including impact from the Alternative Standard Approach (ASA) model of Brazils operational risk, approved by BACEN (0.29 p.p.) but pending authorisation from the regulator on the consolidated Group. |
Note: | The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on October, 23 2014, following a favourable report from the Audit Committee on October, 20 2014. The Audit Committee verified that the information for 2014 was based on the same principles and practices as those used to draw up the annual financial statements. |
JANUARY - SEPTEMBER |
|
4 | FINANCIAL REPORT 2014 | HIGHLIGHTS OF THE PERIOD |
| Income statement: (more detail on pages 7 - 10) |
| The third quarter attributable profit of EUR 1,605 million was the highest of the last 10 quarters. |
| Profit was 10.4% higher than the second quarters, fuelled by higher gross income. |
| The attributable profit for the first nine months of 2014 was EUR 4,361 million, up 31.7% year-on-year. Excluding the exchange rate impact, the increase was 44.7%, as follows: |
| Gross income rose 4.9% and its quality improved, as 92% came from net interest income and net fee income (+8.1% and +4.4%, respectively). |
| Operating expenses reflected the synergies of integrations and implementing productivity and efficiency plans, which are being rolled out ahead of schedule. Of note were Spain and Brazil. |
| Loan-loss provisions were 10.0% lower, with notable falls in Brazil, Spain, UK and Portugal. As a result, the Groups cost of credit improved from 1.89% in the first nine months of 2013 to 1.52% a year later. |
| In the year-to-date, the Group recorded various capital gains and provisions considered as non-recurring. To facilitate the comparisons of the various P&L lines with previous periods, all these operations have been incorporated into Net capital gains and provisions. Their net amount is zero and so there is no impact on the attributable profit for the first nine months. |
| Strong balance sheet: (more detail on pages 11 - 17) |
| The Common Equity Tier 1 (CET1) ratio phase-in was 11.44% at the end of September (+52 b.p. in the quarter) and the total capital ratio 12.59%, well above the minimum requirement of 8%. The leverage ratio (equity / assets according to CRD IV) was 4.5%. |
| The Groups liquidity ratio (net loan-to-deposit ratio) improved to 112% at the end of September. Spains ratio was 85%. |
| Volumes reflect the different moment of the countries macroeconomic environment and the Groups various strategies by segments, products and countries. In general they show: |
| Rise in the quarter, on a like-for-like basis, in lending in eight of our 10 core markets, and in those where there was no growth this was mainly due to summers seasonal factors. Of note was growth in Brazil and Poland. |
| Funds also increased in general terms, while the focus remained on continuing to reduce the funding cost. Of note were Poland, Chile and Portugal. |
| The Groups NPL ratio stood at 5.28% and coverage 68%. Both improved for the third quarter running as a result of the good performance of NPL entries, which were 54% lower year-on-year than in the first nine months of 2013. |
| AQR and Stress test: (more detail on pages 18 - 19) |
| The test results underscored the Group strengths and better performance than our peers. |
| AQR has a marginal impact on the Groups CET1 (4 b.p.), reflecting the correct classification and valuation of assets, as well as the adequate level of provisions for risks. |
| In the baseline scenario, Santander increases its CET1 by 1.6%, to 12%, underscoring its capacity to generate capital. |
| In the adverse scenario, CET1 is 1.4% lower, showing the capacity of our business model to withstand adverse market situations. CET1 2016 is 9%, with a EUR 19,456 million surplus over the minimum required. |
| Commercial strategy: (more detail on page 57) |
| The ongoing programme to transform Retail Banking was begun in 2013. The main initiatives have been: |
| Launch of Santander Advance: this is an innovative value proposal to support the growth of SMEs. After the launch in Spain and Mexico, it is being rolled out in the UK and Portugal this year and in the rest of countries in 2015. Since its launch in Spain in April, new lending and the capturing of clients has grown, while more than 5,000 SMEs and micro companies took part in non-financial activities. |
| Launch of Santander Trade Club, enabling exporters and importers to get to know one another, interact and be connected in order to generate new international business opportunities. The Pasaporte service was also launched. |
| Santander Select established in all countries: our global model for the mass affluent segment is already available to customers in 11 countries. |
|
JANUARY - SEPTEMBER |
HIGHLIGHTS OF THE PERIOD | FINANCIAL REPORT 2014 | 5 |
| The Santander share: (more detail on page 23) |
| The share price at the end of September was EUR 7.611 (+17.0% in 2014 and +26.3% y-o-y). The total shareholders return, including the dividend remuneration, rose 37.6% in the last 12 months. |
| In August, and under the Santander Dividendo Elección programme (scrip dividend), shareholders were able to opt to receive in cash or in shares the amount equivalent to the first dividend for 2014 (EUR 0.152 per share). The second option was chosen by 87.4% of the share capital. |
| In the last part of October, shareholders were able to opt to receive the amount equivalent to the second dividend for 2014 (EUR 0.151) in cash or shares. |
| Business areas: (more detail on pages 24 - 62) |
| Continental Europe: attributable profit of EUR 472 million in the third quarter, maintaining the trend of cutting costs and lowering provisions and affected by the seasonal impact on gross income, reduced trading gains and dividends from wholesale business. Profit of EUR 1,434 million in the first nine months, 72.1% more year-on-year due to a 4.3% rise in commercial revenues and a reduction of 2.7% in costs and 19.1% in provisions. |
| United Kingdom: attributable profit of £326 million in the third quarter, virtually unchanged from the second quarter. Net interest income continued to improve for the seventh quarter running, and costs and provisions were basically flat. The first nine months profit was £962 million (EUR 1,186 million), 42.5% more than in the same period of 2013 due to net interest income (+19.2%), the good management of costs (+3.5%) and lower provisions (-35.3%). |
| Latin America: third quarter attributable profit of EUR 786 million, 3.1% less than the second quarter (excluding the forex impact). Gross income rose 2.4%, which was absorbed by the increase in costs (+4.7%, partly due to salary agreements), and provisions (+3.1%). Profit for the first nine months was EUR 2,298 million (+4.0% y-o-y), improving the trend of previous quarters. |
| United States: third quarter attributable profit of $259 million, 5.0% less than the second quarter. SCUSAs new lending grew strongly and Santander Bank repositioned its balance sheet, reflected in the area as a whole in a moderate rise in gross income and higher provisions at SCUSA, partly linked to its increased new lending. Profit for the first nine months was $747 million (-12.9% y-o-y). Its evolution was similar to that for the third quarter. |
| Other significant events: (more detail on page 64) |
| During the third quarter and the time elapsed until the release of this report, some significant events have occured and they are detailed on page 64, with a possible impact on the Groups activity and business: |
JANUARY - SEPTEMBER |
|
6 | FINANCIAL REPORT 2014 | GENERAL BACKGROUND |
General Background
n EXCHANGE RATES: PARITY 1 EURO / CURRENCY PARITY
Average (income statement) | Period-end (balance sheet) | |||||||||||||||||||
9M14 | 9M13 | 30.09.14 | 31.12.13 | 30.09.13 | ||||||||||||||||
US $ |
1.354 | 1.317 | 1.258 | 1.379 | 1.351 | |||||||||||||||
Pound sterling |
0.812 | 0.852 | 0.777 | 0.834 | 0.836 | |||||||||||||||
Brazilian real |
3.099 | 2.779 | 3.082 | 3.258 | 3.041 | |||||||||||||||
Mexican peso |
17.766 | 16.678 | 16.998 | 18.073 | 17.846 | |||||||||||||||
Chilean peso |
759.987 | 642.322 | 755.823 | 724.579 | 682.880 | |||||||||||||||
Argentine peso |
10.787 | 6.934 | 10.672 | 8.990 | 7.823 | |||||||||||||||
Polish zloty |
4.175 | 4.200 | 4.178 | 4.154 | 4.229 |
|
JANUARY - SEPTEMBER |
CONSOLIDATED FINANCIAL REPORT | FINANCIAL REPORT 2014 | 7 |
n INCOME STATEMENT (EUR million)
Variation | Variation | |||||||||||||||||||||||||||||||
3Q14 | 2Q14 | % | % w/o FX | 9M14 | 9M13 | % | % w/o FX | |||||||||||||||||||||||||
Net interest income |
7,471 | 7,370 | 1.4 | (0.2 | ) | 21,834 | 21,489 | 1.6 | 8.1 | |||||||||||||||||||||||
Net fees |
2,439 | 2,403 | 1.5 | 0.2 | 7,172 | 7,277 | (1.5 | ) | 4.4 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
952 | 511 | 86.2 | 85.6 | 2,229 | 2,842 | (21.6 | ) | (18.8 | ) | ||||||||||||||||||||||
Other operating income |
99 | 204 | (51.4 | ) | (52.2 | ) | 337 | 294 | 14.8 | 16.7 | ||||||||||||||||||||||
Dividends |
72 | 220 | (67.3 | ) | (67.8 | ) | 323 | 276 | 17.0 | 19.4 | ||||||||||||||||||||||
Income from equity-accounted method |
72 | 42 | 70.2 | 69.0 | 180 | 204 | (11.9 | ) | (1.4 | ) | ||||||||||||||||||||||
Other operating income/expenses |
(45 | ) | (58 | ) | (22.9 | ) | (24.0 | ) | (166 | ) | (186 | ) | (11.1 | ) | 1.0 | |||||||||||||||||
Gross income |
10,961 | 10,488 | 4.5 | 3.1 | 31,572 | 31,903 | (1.0 | ) | 4.9 | |||||||||||||||||||||||
Operating expenses |
(5,070 | ) | (4,906 | ) | 3.3 | 2.0 | (14,822 | ) | (15,098 | ) | (1.8 | ) | 3.0 | |||||||||||||||||||
General administrative expenses |
(4,509 | ) | (4,360 | ) | 3.4 | 2.1 | (13,125 | ) | (13,363 | ) | (1.8 | ) | 3.1 | |||||||||||||||||||
Personnel |
(2,572 | ) | (2,515 | ) | 2.3 | 0.9 | (7,543 | ) | (7,716 | ) | (2.3 | ) | 2.4 | |||||||||||||||||||
Other general administrative expenses |
(1,937 | ) | (1,844 | ) | 5.0 | 3.7 | (5,583 | ) | (5,646 | ) | (1.1 | ) | 4.1 | |||||||||||||||||||
Depreciation and amortisation |
(560 | ) | (546 | ) | 2.6 | 1.2 | (1,697 | ) | (1,735 | ) | (2.2 | ) | 1.9 | |||||||||||||||||||
Net operating income |
5,891 | 5,582 | 5.5 | 4.0 | 16,750 | 16,804 | (0.3 | ) | 6.6 | |||||||||||||||||||||||
Net loan-loss provisions |
(2,777 | ) | (2,638 | ) | 5.2 | 3.7 | (8,110 | ) | (9,566 | ) | (15.2 | ) | (10.0 | ) | ||||||||||||||||||
Impairment losses on other assets |
(67 | ) | (71 | ) | (4.8 | ) | (4.9 | ) | (225 | ) | (378 | ) | (40.6 | ) | (40.3 | ) | ||||||||||||||||
Other income |
(491 | ) | (438 | ) | 12.2 | 11.2 | (1,275 | ) | (1,052 | ) | 21.2 | 25.7 | ||||||||||||||||||||
Ordinary profit before taxes |
2,556 | 2,435 | 5.0 | 3.2 | 7,140 | 5,808 | 22.9 | 34.5 | ||||||||||||||||||||||||
Tax on profit |
(649 | ) | (664 | ) | (2.3 | ) | (3.9 | ) | (1,882 | ) | (1,548 | ) | 21.5 | 32.6 | ||||||||||||||||||
Ordinary profit from continuing operations |
1,908 | 1,771 | 7.7 | 5.9 | 5,258 | 4,260 | 23.4 | 35.2 | ||||||||||||||||||||||||
Net profit from discontinued operations |
(7 | ) | (0 | ) | | | (7 | ) | (14 | ) | (52.8 | ) | (55.0 | ) | ||||||||||||||||||
Ordinary consolidated profit |
1,901 | 1,771 | 7.3 | 5.5 | 5,252 | 4,246 | 23.7 | 35.6 | ||||||||||||||||||||||||
Minority interests |
296 | 318 | (6.9 | ) | (8.3 | ) | 891 | 935 | (4.8 | ) | 3.5 | |||||||||||||||||||||
Ordinary attributable profit to the Group |
1,605 | 1,453 | 10.4 | 8.5 | 4,361 | 3,311 | 31.7 | 44.7 | ||||||||||||||||||||||||
Net capital gains and provisions |
| | | | | | | | ||||||||||||||||||||||||
Attributable profit to the Group |
1,605 | 1,453 | 10.4 | 8.5 | 4,361 | 3,311 | 31.7 | 44.7 | ||||||||||||||||||||||||
EPS (euros) |
0.131 | 0.122 | 7.6 | 0.367 | 0.309 | 18.6 | ||||||||||||||||||||||||||
Diluted EPS (euros) |
0.131 | 0.122 | 7.7 | 0.366 | 0.308 | 19.0 | ||||||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||||||
Average total assets |
1,217,552 | 1,179,715 | 3.2 | 1,185,361 | 1,250,065 | (5.2 | ) | |||||||||||||||||||||||||
Average shareholders equity |
84,052 | 84,224 | (0.2 | ) | 83,834 | 80,577 | 4.0 |
JANUARY - SEPTEMBER |
|
8 | FINANCIAL REPORT 2014 | CONSOLIDATED FINANCIAL REPORT |
n QUARTERLY INCOME STATEMENT (EUR million)
1Q13 | 2Q13 | 3Q13 | 4Q13 | 1Q14 | 2Q14 | 3Q14 | ||||||||||||||||||||||
Net interest income |
7,206 | 7,339 | 6,944 | 6,930 | 6,992 | 7,370 | 7,471 | |||||||||||||||||||||
Net fees |
2,484 | 2,494 | 2,300 | 2,345 | 2,331 | 2,403 | 2,439 | |||||||||||||||||||||
Gains (losses) on financial transactions |
967 | 880 | 995 | 653 | 767 | 511 | 952 | |||||||||||||||||||||
Other operating income |
66 | 134 | 94 | 100 | 34 | 204 | 99 | |||||||||||||||||||||
Dividends |
59 | 145 | 72 | 102 | 31 | 220 | 72 | |||||||||||||||||||||
Income from equity-accounted method |
66 | 58 | 80 | 79 | 65 | 42 | 72 | |||||||||||||||||||||
Other operating income/expenses |
(59 | ) | (69 | ) | (58 | ) | (81 | ) | (63 | ) | (58 | ) | (45 | ) | ||||||||||||||
Gross income |
10,722 | 10,847 | 10,333 | 10,029 | 10,124 | 10,488 | 10,961 | |||||||||||||||||||||
Operating expenses |
(5,068 | ) | (5,088 | ) | (4,943 | ) | (5,060 | ) | (4,847 | ) | (4,906 | ) | (5,070 | ) | ||||||||||||||
General administrative expenses |
(4,497 | ) | (4,485 | ) | (4,381 | ) | (4,395 | ) | (4,256 | ) | (4,360 | ) | (4,509 | ) | ||||||||||||||
Personnel |
(2,631 | ) | (2,606 | ) | (2,478 | ) | (2,559 | ) | (2,455 | ) | (2,515 | ) | (2,572 | ) | ||||||||||||||
Other general administrative expenses |
(1,865 | ) | (1,879 | ) | (1,902 | ) | (1,836 | ) | (1,801 | ) | (1,844 | ) | (1,937 | ) | ||||||||||||||
Depreciation and amortisation |
(571 | ) | (602 | ) | (562 | ) | (665 | ) | (590 | ) | (546 | ) | (560 | ) | ||||||||||||||
Net operating income |
5,655 | 5,760 | 5,390 | 4,968 | 5,277 | 5,582 | 5,891 | |||||||||||||||||||||
Net loan-loss provisions |
(3,142 | ) | (3,399 | ) | (3,025 | ) | (2,774 | ) | (2,695 | ) | (2,638 | ) | (2,777 | ) | ||||||||||||||
Impairment losses on other assets |
(110 | ) | (126 | ) | (141 | ) | (146 | ) | (87 | ) | (71 | ) | (67 | ) | ||||||||||||||
Other income |
(262 | ) | (422 | ) | (368 | ) | (220 | ) | (347 | ) | (438 | ) | (491 | ) | ||||||||||||||
Ordinary profit before taxes |
2,141 | 1,812 | 1,856 | 1,828 | 2,149 | 2,435 | 2,556 | |||||||||||||||||||||
Tax on profit |
(577 | ) | (453 | ) | (518 | ) | (526 | ) | (569 | ) | (664 | ) | (649 | ) | ||||||||||||||
Ordinary profit from continuing operations |
1,564 | 1,359 | 1,338 | 1,302 | 1,579 | 1,771 | 1,908 | |||||||||||||||||||||
Net profit from discontinued operations |
| (14 | ) | (0 | ) | (1 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Ordinary consolidated profit |
1,564 | 1,345 | 1,337 | 1,301 | 1,579 | 1,771 | 1,901 | |||||||||||||||||||||
Minority interests |
359 | 294 | 282 | 242 | 277 | 318 | 296 | |||||||||||||||||||||
Ordinary attributable profit to the Group |
1,205 | 1,050 | 1,055 | 1,060 | 1,303 | 1,453 | 1,605 | |||||||||||||||||||||
Net capital gains and provisions |
| | | | | | ||||||||||||||||||||||
Attributable profit to the Group |
1,205 | 1,050 | 1,055 | 1,060 | 1,303 | 1,453 | 1,605 | |||||||||||||||||||||
EPS (euros) |
0.116 | 0.098 | 0.096 | 0.094 | 0.113 | 0.122 | 0.131 | |||||||||||||||||||||
Diluted EPS (euros) |
0.115 | 0.098 | 0.095 | 0.094 | 0.113 | 0.122 | 0.131 |
|
JANUARY - SEPTEMBER |
CONSOLIDATED FINANCIAL REPORT | FINANCIAL REPORT 2014 | 9 |
JANUARY - SEPTEMBER |
10 | FINANCIAL REPORT 2014 | CONSOLIDATED FINANCIAL REPORT |
JANUARY - SEPTEMBER |
CONSOLIDATED FINANCIAL REPORT | FINANCIAL REPORT 2014 | 11 |
n BALANCE SHEET (EUR million)
30.09.14 | 30.09.13 | Variation Amount |
(%) | 31.12.13 | ||||||||||||||||
ASSETS |
||||||||||||||||||||
Cash on hand and deposits at central banks |
76,478 | 88,099 | (11,621 | ) | (13.2 | ) | 77,103 | |||||||||||||
Trading portfolio |
142,840 | 153,312 | (10,472 | ) | (6.8 | ) | 115,309 | |||||||||||||
Debt securities |
58,325 | 43,179 | 15,147 | 35.1 | 40,841 | |||||||||||||||
Customer loans |
524 | 9,998 | (9,474 | ) | (94.8 | ) | 5,079 | |||||||||||||
Equities |
9,770 | 6,080 | 3,690 | 60.7 | 4,967 | |||||||||||||||
Trading derivatives |
71,533 | 79,689 | (8,156 | ) | (10.2 | ) | 58,920 | |||||||||||||
Deposits from credit institutions |
2,688 | 14,367 | (11,680 | ) | (81.3 | ) | 5,503 | |||||||||||||
Other financial assets at fair value |
35,925 | 38,660 | (2,735 | ) | (7.1 | ) | 31,441 | |||||||||||||
Customer loans |
10,266 | 11,878 | (1,612 | ) | (13.6 | ) | 13,255 | |||||||||||||
Other (deposits at credit institutions, debt securities and equities) |
25,659 | 26,782 | (1,123 | ) | (4.2 | ) | 18,185 | |||||||||||||
Available-for-sale financial assets |
99,226 | 93,346 | 5,880 | 6.3 | 83,799 | |||||||||||||||
Debt securities |
94,333 | 88,929 | 5,404 | 6.1 | 79,844 | |||||||||||||||
Equities |
4,893 | 4,417 | 476 | 10.8 | 3,955 | |||||||||||||||
Loans |
784,406 | 743,030 | 41,376 | 5.6 | 731,420 | |||||||||||||||
Deposits at credit institutions |
65,372 | 54,167 | 11,205 | 20.7 | 57,178 | |||||||||||||||
Customer loans |
711,198 | 680,952 | 30,246 | 4.4 | 666,356 | |||||||||||||||
Debt securities |
7,836 | 7,911 | (75 | ) | (0.9 | ) | 7,886 | |||||||||||||
Investments |
3,619 | 2,879 | 740 | 25.7 | 3,377 | |||||||||||||||
Intangible assets and property and equipment |
21,431 | 17,784 | 3,647 | 20.5 | 18,137 | |||||||||||||||
Goodwill |
27,364 | 24,732 | 2,633 | 10.6 | 24,263 | |||||||||||||||
Other |
49,689 | 48,356 | 1,333 | 2.8 | 49,154 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Total assets |
1,240,979 | 1,210,198 | 30,781 | 2.5 | 1,134,003 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
LIABILITIES AND SHAREHOLDERS EQUITY |
||||||||||||||||||||
Trading portfolio |
107,225 | 128,994 | (21,769 | ) | (16.9 | ) | 94,695 | |||||||||||||
Customer deposits |
9,101 | 15,085 | (5,984 | ) | (39.7 | ) | 8,500 | |||||||||||||
Marketable debt securities |
197 | 1 | 197 | | 1 | |||||||||||||||
Trading derivatives |
71,858 | 79,827 | (7,969 | ) | (10.0 | ) | 58,910 | |||||||||||||
Other |
26,068 | 34,081 | (8,013 | ) | (23.5 | ) | 27,285 | |||||||||||||
Other financial liabilities at fair value |
62,969 | 48,996 | 13,973 | 28.5 | 42,311 | |||||||||||||||
Customer deposits |
35,247 | 28,633 | 6,614 | 23.1 | 26,484 | |||||||||||||||
Marketable debt securities |
4,048 | 6,475 | (2,426 | ) | (37.5 | ) | 4,086 | |||||||||||||
Due to central banks and credit institutions |
23,674 | 13,889 | 9,785 | 70.5 | 11,741 | |||||||||||||||
Financial liabilities at amortized cost |
939,586 | 913,433 | 26,154 | 2.9 | 880,115 | |||||||||||||||
Due to central banks and credit institutions |
106,229 | 104,755 | 1,474 | 1.4 | 92,390 | |||||||||||||||
Customer deposits |
601,983 | 589,716 | 12,267 | 2.1 | 572,853 | |||||||||||||||
Marketable debt securities |
191,349 | 186,070 | 5,279 | 2.8 | 182,234 | |||||||||||||||
Subordinated debt |
17,334 | 15,300 | 2,034 | 13.3 | 16,139 | |||||||||||||||
Other financial liabilities |
22,692 | 17,592 | 5,100 | 29.0 | 16,499 | |||||||||||||||
Insurance liabilities |
1,671 | 1,324 | 348 | 26.3 | 1,430 | |||||||||||||||
Provisions |
14,475 | 14,671 | (196 | ) | (1.3 | ) | 14,485 | |||||||||||||
Other liability accounts |
26,769 | 20,496 | 6,273 | 30.6 | 20,409 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Total liabilities |
1,152,695 | 1,127,914 | 24,781 | 2.2 | 1,053,444 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Shareholders equity |
88,154 | 83,954 | 4,200 | 5.0 | 84,740 | |||||||||||||||
Capital stock |
5,994 | 5,546 | 448 | 8.1 | 5,667 | |||||||||||||||
Reserves |
78,025 | 75,320 | 2,705 | 3.6 | 75,109 | |||||||||||||||
Attributable profit to the Group |
4,361 | 3,311 | 1,050 | 31.7 | 4,370 | |||||||||||||||
Less: dividends |
(226 | ) | (223 | ) | (3 | ) | 1.4 | (406 | ) | |||||||||||
Equity adjustments by valuation |
(10,567 | ) | (12,133 | ) | 1,565 | (12.9 | ) | (14,152 | ) | |||||||||||
Minority interests |
10,697 | 10,463 | 234 | 2.2 | 9,972 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Total equity |
88,284 | 82,284 | 6,000 | 7.3 | 80,559 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Total liabilities and equity |
1,240,979 | 1,210,198 | 30,781 | 2.5 | 1,134,003 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
JANUARY - SEPTEMBER |
12 | FINANCIAL REPORT 2014 | CONSOLIDATED FINANCIAL REPORT |
n CUSTOMER LOANS (EUR million)
30.09.14 | 30.09.13 | Variation Amount |
(%) | 31.12.13 | ||||||||||||||||
Spanish Public sector |
16,204 | 17,331 | (1,127 | ) | (6.5 | ) | 13,374 | |||||||||||||
Other residents |
158,190 | 165,571 | (7,381 | ) | (4.5 | ) | 160,478 | |||||||||||||
Commercial bills |
6,459 | 6,612 | (153 | ) | (2.3 | ) | 7,301 | |||||||||||||
Secured loans |
97,753 | 97,619 | 134 | 0.1 | 96,420 | |||||||||||||||
Other loans |
53,978 | 61,340 | (7,362 | ) | (12.0 | ) | 56,757 | |||||||||||||
Non-resident sector |
575,032 | 547,267 | 27,765 | 5.1 | 537,587 | |||||||||||||||
Secured loans |
351,910 | 324,631 | 27,279 | 8.4 | 320,629 | |||||||||||||||
Other loans |
223,122 | 222,636 | 486 | 0.2 | 216,958 | |||||||||||||||
Gross customer loans |
749,426 | 730,169 | 19,257 | 2.6 | 711,439 | |||||||||||||||
Loan-loss allowances |
27,438 | 27,341 | 97 | 0.4 | 26,749 | |||||||||||||||
Net customer loans |
721,988 | 702,828 | 19,161 | 2.7 | 684,690 | |||||||||||||||
Pro memoria: Doubtful loans |
40,440 | 40,876 | (436 | ) | (1.1 | ) | 41,088 | |||||||||||||
Public sector |
167 | 172 | (6 | ) | (3.2 | ) | 99 | |||||||||||||
Other residents |
20,360 | 20,566 | (207 | ) | (1.0 | ) | 21,763 | |||||||||||||
Non-resident sector |
19,914 | 20,137 | (224 | ) | (1.1 | ) | 19,226 |
JANUARY - SEPTEMBER |
CONSOLIDATED FINANCIAL REPORT | FINANCIAL REPORT 2014 | 13 |
JANUARY - SEPTEMBER |
14 | FINANCIAL REPORT 2014 | CONSOLIDATED FINANCIAL REPORT |
MANAGED AND MARKETED CUSTOMER FUNDS (EUR million)
30.09.14 | 30.09.13 | Variation Amount |
(%) | 31.12.13 | ||||||||||||||||
Resident public sector |
9,689 | 12,893 | (3,204 | ) | (24.8 | ) | 7,745 | |||||||||||||
Other residents |
162,313 | 164,101 | (1,788 | ) | (1.1 | ) | 161,649 | |||||||||||||
Demand deposits |
82,530 | 74,878 | 7,653 | 10.2 | 74,969 | |||||||||||||||
Time deposits |
75,837 | 83,798 | (7,962 | ) | (9.5 | ) | 80,146 | |||||||||||||
Other |
3,945 | 5,425 | (1,479 | ) | (27.3 | ) | 6,535 | |||||||||||||
Non-resident sector |
474,329 | 456,440 | 17,889 | 3.9 | 438,442 | |||||||||||||||
Demand deposits |
259,141 | 232,721 | 26,421 | 11.4 | 230,715 | |||||||||||||||
Time deposits |
156,448 | 165,506 | (9,059 | ) | (5.5 | ) | 161,300 | |||||||||||||
Other |
58,739 | 58,213 | 527 | 0.9 | 46,427 | |||||||||||||||
Customer deposits |
646,331 | 633,433 | 12,897 | 2.0 | 607,836 | |||||||||||||||
Debt securities* |
195,595 | 192,545 | 3,049 | 1.6 | 186,321 | |||||||||||||||
Subordinated debt |
17,334 | 15,300 | 2,034 | 13.3 | 16,139 | |||||||||||||||
On-balance-sheet customer funds |
859,259 | 841,278 | 17,980 | 2.1 | 810,296 | |||||||||||||||
Mutual funds |
124,911 | 105,148 | 19,763 | 18.8 | 103,967 | |||||||||||||||
Pension funds |
11,341 | 10,427 | 914 | 8.8 | 10,879 | |||||||||||||||
Managed portfolios |
24,923 | 20,925 | 3,998 | 19.1 | 21,068 | |||||||||||||||
Other managed and marketed customer funds |
161,174 | 136,500 | 24,674 | 18.1 | 135,914 | |||||||||||||||
Managed and marketed customer funds |
1,020,433 | 977,778 | 42,655 | 4.4 | 946,210 |
(*).- | Including retail commercial paper (EUR million): 663 in September 2014, 4,820 in September 2013 and 3,553 in December 2013 |
JANUARY - SEPTEMBER |
CONSOLIDATED FINANCIAL REPORT | FINANCIAL REPORT 2014 | 15 |
JANUARY - SEPTEMBER |
16 | FINANCIAL REPORT 2014 | CONSOLIDATED FINANCIAL REPORT |
n TOTAL EQUITY AND CAPITAL WITH THE NATURE OF FINANCIAL LIABILITIES (EUR million)
30.09.14 | 30.09.13 | Variation Amount |
(%) | 31.12.13 | ||||||||||||||||
Capital stock |
5,994 | 5,546 | 448 | 8.1 | 5,667 | |||||||||||||||
Additional paid-in surplus |
36,411 | 36,949 | (538 | ) | (1.5 | ) | 36,804 | |||||||||||||
Reserves |
41,672 | 38,476 | 3,196 | 8.3 | 38,314 | |||||||||||||||
Treasury stock |
(58 | ) | (105 | ) | 47 | (44.7 | ) | (9 | ) | |||||||||||
Shareholders equity (before profit and dividends) |
84,019 | 80,866 | 3,153 | 3.9 | 80,776 | |||||||||||||||
Attributable profit |
4,361 | 3,311 | 1,050 | 31.7 | 4,370 | |||||||||||||||
Interim dividend distributed |
(226 | ) | (223 | ) | (3 | ) | 1.4 | (406 | ) | |||||||||||
Interim dividend not distributed |
| | | | (438 | ) | ||||||||||||||
Shareholders equity (after retained profit) |
88,154 | 83,954 | 4,200 | 5.0 | 84,302 | |||||||||||||||
Valuation adjustments |
(10,567 | ) | (12,133 | ) | 1,565 | (12.9 | ) | (14,152 | ) | |||||||||||
Minority interests |
10,697 | 10,463 | 234 | 2.2 | 9,972 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Total equity (after retained profit) |
88,284 | 82,284 | 6,000 | 7.3 | 80,122 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Preferred shares and securities in subordinated debt |
6,827 | 4,247 | 2,580 | 60.7 | 4,053 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Total equity and capital with the nature of financial liabilities |
95,111 | 86,531 | 8,580 | 9.9 | 84,175 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
JANUARY - SEPTEMBER |
CONSOLIDATED FINANCIAL REPORT | FINANCIAL REPORT 2014 | 17 |
Rating agencies
JANUARY - SEPTEMBER |
18 | FINANCIAL REPORT 2014 | ECB COMPREHENSIVE ASSESSMENT |
ECB COMPREHENSIVE ASSESSMENT
The European Central Bank began in October 2013 its comprehensive assessment with a view to launching as of November 4, 2014 the Single Supervisory Mechanism. This exercise submitted banks to an assessment of their risk, an analysis of their asset quality and a stress test. Its objective is to enhance transparency, control and credibility, so that the results strengthen private sector confidence in the solvency of European banks and in the quality of their balance sheets.
The EUs main banks participated, on the basis of meeting at least one of the following criteria: (1) Assets of more than EUR 30,000 million, (2) assets of more than 20% of the GDP of their country of origin and (3) being one of the three largest banks in a Member State.
The comprehensive assessment was based on three pillars:
| Risk Assessment: prior evaluation of the business model and the main risks, including those related to liquidity, leverage and funding. Each banks risk profile was taken into account, their relationship with other banks and their vulnerability to external factors. |
| Asset Quality Review-AQR: qualitative and quantitative analysis of credit and market exposure at the end of 2013, including off-balance sheet assets, non-performing loans, refinancings and sovereign risk. Its objective is to assess whether the provisions and valuation of the collateral of credit exposure are adequate, as well as assess the complex instruments and high-risk assets. It was structured in three phases: |
| Portfolio selection: at the proposal of each countrys authorities, the portfolios to be included in the analysis were selected, complying with criteria on coverage at the bank level. |
| Execution: validation of the integrity of the data provided, assessment of the guarantees, and recalculation of the provisions and risk weighted assets. |
| Verification: analysis of the consistency in order to ensure the comparability of the results of all the portfolios and all banks in the European Union. Also included was an analysis of the control of quality, guidelines and definitions. |
| Stress Test: analysis of the capacity of each bank to withstand an adverse scenario, carried out in conjunction with the European Banking Authority. |
The exercise establishes baseline and adverse scenarios which impact a banks performance, including its risks (credit, market, sovereign, securitisation and cost of funding), with a three-year time scale (2014-2016), using data at the end of 2013 and adjusted by the asset quality review. The adverse macroeconomic scenario took into account some systemic risks for the banking sector such as an increase in global bond yields, especially those linked to emerging economies or a further deterioration of asset quality in countries with weaker fundamentals and vulnerable financial sectors.
The minimum capital (CET1) is set at 8% in the baseline scenario and 5.5% in the adverse scenario, in accordance with the definition of Basel III (CRD IV/CRR) and its gradual schedule of introduction (phase-in).
The stress test results are based on scenarios defined in the methodology and are not forecasts of financial performance or capital ratios. The stress test is based on common methodology designed by the European Banking Authority, which includes a key hypothesis for simplifying the exercise (for example, a static balance sheet, a dividend distribution similar to the average of the last three years and valuation adjustments in public debt).
STRESS TEST 2014 BASIC DATA FOR THE EUROPEAN UNION AS A WHOLE (EBA PERIMETER)
JANUARY - SEPTEMBER |
ECB COMPREHENSIVE ASSESSMENT | FINANCIAL REPORT 2014 | 19 |
RESULTS OF THE ECBS COMPREHENSIVE ASSESSMENT FOR BANCO SANTANDER
Furthermore, in terms of level 3 assets we are the bank with the least weight among the large European banks (0.13% of total assets), resulting from the low complexity of our balance sheet and our retail banking model.
As regards the stress tests, Santander comfortably exceeded the scenarios, particularly the adverse (and unlikely) one.
In the baseline scenario, Santander is one of the Banks that generates the most capital in the three-year period (+161 b.p.). Its CET1 ratio reaches 12% in 2016. The surplus of capital over the minimum required in this scenario (8%) is close to EUR 22,000 million, among the highest.
In the adverse scenario, Santander is the bank with the least negative impact among the big Banks. Its CET1 ratio in 2016 drops by 143 b.p. to 8.95%, which represents a surplus of 345 b.p. or EUR 19,456 million over the minimum requirement (5.5%). This is also among the systems highest.
In short, the marginal adjustments of the AQR, the low impact in the stress test scenarios and the surplus of capital make us stand out among our peers and confirm that Grupo Santander operates with the adequate capital levels for its business model and low risk profile.
(1) | European listed banks with assets of more than EUR 500,000 million at the end of 2013. |
In the adverse scenario we have EUR 19.5 bill. surplus over the minimum required
JANUARY - SEPTEMBER |
20 | FINANCIAL REPORT 2014 | RISK MANAGEMENT |
Credit risk management
JANUARY - SEPTEMBER |
RISK MANAGEMENT | FINANCIAL REPORT 2014 | 21 |
JANUARY - SEPTEMBER |
22 | FINANCIAL REPORT 2014 | RISK MANAGEMENT |
n NON-PERFORMING LOANS BY QUARTER (EUR million)
1Q13 | 2Q13 | 3Q13 | 4Q13 | 1Q14 | 2Q14 | 3Q14 | ||||||||||||||||||||||
Balance at beginning of period |
36,761 | 38,693 | 40,712 | 41,899 | 42,420 | 42,300 | 42,334 | |||||||||||||||||||||
Net additions |
4,167 | 6,294 | 4,722 | 4,517 | 2,536 | 2,535 | 1,959 | |||||||||||||||||||||
Increase in scope of consolidation |
743 | | | | 148 | | | |||||||||||||||||||||
Exchange differences |
300 | (1,283 | ) | (447 | ) | (781 | ) | 96 | 293 | 463 | ||||||||||||||||||
Write-offs |
(3,278 | ) | (2,991 | ) | (3,088 | ) | (3,215 | ) | (2,900 | ) | (2,793 | ) | (3,029 | ) | ||||||||||||||
Balance at period-end |
38,693 | 40,712 | 41,899 | 42,420 | 42,300 | 42,334 | 41,727 |
JANUARY - SEPTEMBER |
THE SANTANDER SHARE | FINANCIAL REPORT 2014 | 23 |
JANUARY - SEPTEMBER |
24 | FINANCIAL REPORT 2014 | INFORMATION BY SEGMENTS |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 25 |
n NET OPERATING INCOME (EUR million)
o/ 2Q14 | o/ 9M13 | |||||||||||||||||||||||
3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | |||||||||||||||||||
Continental Europe |
1,582 | (5.5 | ) | (5.4 | ) | 4,844 | 5.1 | 5.3 | ||||||||||||||||
o/w: Spain |
878 | (3.4 | ) | (3.4 | ) | 2,685 | 7.9 | 7.9 | ||||||||||||||||
Portugal |
108 | (7.0 | ) | (7.0 | ) | 330 | 2.0 | 2.0 | ||||||||||||||||
Poland |
192 | (6.4 | ) | (6.3 | ) | 585 | 4.4 | 3.8 | ||||||||||||||||
Santander Consumer Finance |
467 | (0.6 | ) | (0.6 | ) | 1,371 | 4.3 | 4.3 | ||||||||||||||||
United Kingdom |
687 | 4.9 | 2.2 | 1,977 | 22.1 | 16.4 | ||||||||||||||||||
Latin America |
2,864 | 2.2 | 0.8 | 8,304 | (12.8 | ) | (1.4 | ) | ||||||||||||||||
o/w: Brazil |
1,900 | 6.1 | 4.5 | 5,410 | (16.4 | ) | (6.7 | ) | ||||||||||||||||
Mexico |
471 | 1.7 | (0.8 | ) | 1,341 | (4.6 | ) | 1.6 | ||||||||||||||||
Chile |
288 | (15.4 | ) | (14.8 | ) | 961 | (1.4 | ) | 16.6 | |||||||||||||||
USA |
941 | 6.2 | 2.7 | 2,658 | 20.5 | 24.0 | ||||||||||||||||||
Operating areas |
6,074 | 1.0 | (0.5 | ) | 17,783 | (1.0 | ) | 5.5 | ||||||||||||||||
Corporate Activities |
(183 | ) | (57.8 | ) | (57.8 | ) | (1,033 | ) | (10.3 | ) | (10.3 | ) | ||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total Group |
5,891 | 5.5 | 4.0 | 16,750 | (0.3 | ) | 6.6 | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
n ATTRIBUTABLE PROFIT (EUR million)
Continental Europe |
472 | (5.4 | ) | (5.3 | ) | 1,434 | 72.1 | 72.9 | ||||||||||||||||
o/w: Spain |
309 | 18.4 | 18.4 | 822 | 123.6 | 123.6 | ||||||||||||||||||
Portugal |
42 | 7.2 | 7.2 | 116 | 50.0 | 50.0 | ||||||||||||||||||
Poland |
91 | 4.2 | 4.4 | 264 | 1.1 | 0.5 | ||||||||||||||||||
Santander Consumer Finance |
170 | (28.4 | ) | (28.4 | ) | 626 | 7.0 | 7.0 | ||||||||||||||||
United Kingdom |
411 | 2.9 | 0.2 | 1,186 | 49.6 | 42.5 | ||||||||||||||||||
Latin America |
786 | (1.8 | ) | (3.1 | ) | 2,298 | (9.0 | ) | 4.0 | |||||||||||||||
o/w: Brazil |
409 | 3.6 | 1.9 | 1,167 | (8.6 | ) | 1.9 | |||||||||||||||||
Mexico |
167 | (0.8 | ) | (3.4 | ) | 474 | (15.9 | ) | (10.4 | ) | ||||||||||||||
Chile |
92 | (30.1 | ) | (29.5 | ) | 347 | 9.8 | 29.9 | ||||||||||||||||
USA |
195 | (1.7 | ) | (5.0 | ) | 552 | (15.3 | ) | (12.9 | ) | ||||||||||||||
Operating areas |
1,864 | (1.7 | ) | (3.2 | ) | 5,469 | 13.9 | 21.4 | ||||||||||||||||
Corporate Activities |
(259 | ) | (41.6 | ) | (41.6 | ) | (1,108 | ) | (25.7 | ) | (25.7 | ) | ||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total Group |
1,605 | 10.4 | 8.5 | 4,361 | 31.7 | 44.7 | ||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
n CUSTOMER LOANS (EUR million)
Continental Europe |
264,280 | (1.0 | ) | (1.1 | ) | 264,280 | (2.8 | ) | (2.9 | ) | ||||||||||||||
o/w: Spain |
156,390 | (1.8 | ) | (1.8 | ) | 156,390 | (5.1 | ) | (5.1 | ) | ||||||||||||||
Portugal |
23,333 | (3.2 | ) | (3.2 | ) | 23,333 | (5.6 | ) | (5.6 | ) | ||||||||||||||
Poland |
17,217 | 0.9 | 1.4 | 17,217 | 5.6 | 4.4 | ||||||||||||||||||
Santander Consumer Finance |
58,596 | 0.9 | 0.9 | 58,596 | 4.8 | 4.8 | ||||||||||||||||||
United Kingdom |
248,940 | 4.1 | 0.9 | 248,940 | 5.0 | (2.4 | ) | |||||||||||||||||
Latin America |
140,656 | 3.2 | 3.4 | 140,656 | 6.7 | 10.0 | ||||||||||||||||||
o/w: Brazil |
72,918 | 2.0 | 4.8 | 72,918 | 5.1 | 6.5 | ||||||||||||||||||
Mexico |
26,162 | 6.7 | 2.4 | 26,162 | 24.5 | 18.6 | ||||||||||||||||||
Chile |
29,057 | 1.2 | 1.5 | 29,057 | (2.2 | ) | 8.3 | |||||||||||||||||
USA |
63,729 | 6.2 | (2.2 | ) | 63,729 | 9.5 | 2.0 | |||||||||||||||||
Operating areas |
717,605 | 2.1 | 0.4 | 717,605 | 2.7 | 0.0 | ||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total Group |
721,988 | 2.1 | 0.4 | 721,988 | 2.7 | 0.1 | ||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
n CUSTOMER DEPOSITS (EUR million)
Continental Europe |
259,166 | 1.6 | 1.7 | 259,166 | (1.4 | ) | (1.5 | ) | ||||||||||||||||
o/w: Spain |
182,273 | 0.7 | 0.7 | 182,273 | (3.5 | ) | (3.5 | ) | ||||||||||||||||
Portugal |
24,131 | 3.8 | 3.8 | 24,131 | (0.2 | ) | (0.2 | ) | ||||||||||||||||
Poland |
20,224 | 10.4 | 10.9 | 20,224 | 16.2 | 14.8 | ||||||||||||||||||
Santander Consumer Finance |
30,571 | (0.5 | ) | (0.5 | ) | 30,571 | (0.5 | ) | (0.5 | ) | ||||||||||||||
United Kingdom |
203,721 | 5.3 | 2.1 | 203,721 | 3.3 | (4.0 | ) | |||||||||||||||||
Latin America |
137,480 | 7.5 | 7.6 | 137,480 | 7.1 | 9.9 | ||||||||||||||||||
o/w: Brazil |
70,892 | 3.6 | 6.4 | 70,892 | 7.7 | 9.2 | ||||||||||||||||||
Mexico |
28,691 | 15.7 | 11.0 | 28,691 | 11.3 | 6.0 | ||||||||||||||||||
Chile |
21,294 | 6.9 | 7.1 | 21,294 | (3.5 | ) | 6.8 | |||||||||||||||||
USA |
44,298 | 11.1 | 2.3 | 44,298 | 10.8 | 3.2 | ||||||||||||||||||
Operating areas |
644,666 | 4.6 | 3.1 | 644,666 | 2.6 | 0.2 | ||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total Group |
646,331 | 4.6 | 3.1 | 646,331 | 2.0 | (0.3 | ) | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
JANUARY - SEPTEMBER |
26 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
n CONTINENTAL EUROPE (EUR million)
o/ 2Q14 | o/ 9M13 | |||||||||||||||||||||||
3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | |||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
2,175 | (0.6 | ) | (0.6 | ) | 6,456 | 6.3 | 6.6 | ||||||||||||||||
Net fees |
838 | (5.7 | ) | (5.7 | ) | 2,607 | (0.3 | ) | (0.3 | ) | ||||||||||||||
Gains (losses) on financial transactions |
118 | 88.2 | 88.3 | 414 | (37.6 | ) | (37.7 | ) | ||||||||||||||||
Other operating income* |
8 | (93.2 | ) | (93.2 | ) | 114 | (15.7 | ) | (15.7 | ) | ||||||||||||||
Gross income |
3,139 | (3.6 | ) | (3.6 | ) | 9,591 | 1.1 | 1.2 | ||||||||||||||||
Operating expenses |
(1,557 | ) | (1.6 | ) | (1.6 | ) | (4,746 | ) | (2.7 | ) | (2.6 | ) | ||||||||||||
General administrative expenses |
(1,387 | ) | (1.8 | ) | (1.8 | ) | (4,218 | ) | (2.7 | ) | (2.6 | ) | ||||||||||||
Personnel |
(818 | ) | (1.3 | ) | (1.2 | ) | (2,487 | ) | (5.1 | ) | (5.0 | ) | ||||||||||||
Other general administrative expenses |
(569 | ) | (2.5 | ) | (2.5 | ) | (1,730 | ) | 0.9 | 1.0 | ||||||||||||||
Depreciation and amortisation |
(170 | ) | (0.1 | ) | (0.1 | ) | (529 | ) | (2.4 | ) | (2.3 | ) | ||||||||||||
Net operating income |
1,582 | (5.5 | ) | (5.4 | ) | 4,844 | 5.1 | 5.3 | ||||||||||||||||
Net loan-loss provisions |
(737 | ) | (4.3 | ) | (4.3 | ) | (2,297 | ) | (19.1 | ) | (19.0 | ) | ||||||||||||
Other income |
(151 | ) | (22.8 | ) | (22.8 | ) | (499 | ) | (13.1 | ) | (13.1 | ) | ||||||||||||
Profit before taxes |
694 | (1.9 | ) | (1.8 | ) | 2,048 | 71.6 | 72.3 | ||||||||||||||||
Tax on profit |
(170 | ) | (0.7 | ) | (0.6 | ) | (488 | ) | 99.5 | 100.8 | ||||||||||||||
Profit from continuing operations |
524 | (2.3 | ) | (2.2 | ) | 1,560 | 64.4 | 65.0 | ||||||||||||||||
Net profit from discontinued operations |
(7 | ) | | | (7 | ) | | | ||||||||||||||||
Consolidated profit |
518 | (3.5 | ) | (3.4 | ) | 1,553 | 63.8 | 64.3 | ||||||||||||||||
Minority interests |
45 | 21.4 | 21.6 | 119 | 3.5 | 2.9 | ||||||||||||||||||
Attributable profit to the Group |
472 | (5.4 | ) | (5.3 | ) | 1,434 | 72.1 | 72.9 | ||||||||||||||||
BALANCE SHEET |
||||||||||||||||||||||||
Customer loans** |
264,280 | (1.0 | ) | (1.1 | ) | 264,280 | (2.8 | ) | (2.9 | ) | ||||||||||||||
Trading portfolio (w/o loans) |
63,548 | 7.5 | 7.5 | 63,548 | 3.0 | 3.0 | ||||||||||||||||||
Available-for-sale financial assets |
47,764 | 17.0 | 17.1 | 47,764 | 15.2 | 15.0 | ||||||||||||||||||
Due from credit institutions** |
60,295 | 12.7 | 12.6 | 60,295 | 8.7 | 8.7 | ||||||||||||||||||
Intangible assets and property and equipment |
5,946 | 8.1 | 8.1 | 5,946 | (2.3 | ) | (2.3 | ) | ||||||||||||||||
Other assets |
23,748 | (13.9 | ) | (13.9 | ) | 23,748 | (19.9 | ) | (20.0 | ) | ||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total assets/liabilities & shareholders equity |
465,581 | 2.6 | 2.6 | 465,581 | (0.1 | ) | (0.2 | ) | ||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Customer deposits** |
259,166 | 1.6 | 1.7 | 259,166 | (1.4 | ) | (1.5 | ) | ||||||||||||||||
Marketable debt securities** |
19,909 | 6.1 | 5.6 | 19,909 | 27.8 | 27.8 | ||||||||||||||||||
Subordinated debt** |
403 | (1.5 | ) | (1.1 | ) | 403 | 10.4 | 9.2 | ||||||||||||||||
Insurance liabilities |
1,671 | 4.3 | 4.3 | 1,671 | 26.3 | 26.3 | ||||||||||||||||||
Due to credit institutions** |
75,260 | 7.2 | 7.0 | 75,260 | 7.9 | 7.9 | ||||||||||||||||||
Other liabilities |
84,113 | 2.2 | 2.2 | 84,113 | (7.6 | ) | (7.6 | ) | ||||||||||||||||
Shareholders equity*** |
25,058 | (0.9 | ) | (1.0 | ) | 25,058 | (0.5 | ) | (0.6 | ) | ||||||||||||||
Other managed and marketed customer funds |
64,129 | 3.2 | 3.3 | 64,129 | 21.2 | 21.1 | ||||||||||||||||||
Mutual and pension funds |
56,990 | 3.4 | 3.5 | 56,990 | 23.9 | 23.8 | ||||||||||||||||||
Managed portfolios |
7,139 | 1.6 | 1.6 | 7,139 | 2.8 | 2.8 | ||||||||||||||||||
Managed and marketed customer funds |
343,607 | 2.2 | 2.2 | 343,607 | 3.5 | 3.5 | ||||||||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||||||||||
ROE |
7.57 | (0.27 p. | ) | 7.57 | 3.29 p. | |||||||||||||||||||
Efficiency ratio (with amortisations) |
49.6 | 1.0 p. | 49.5 | (1.9 p. | ) | |||||||||||||||||||
NPL ratio |
8.96 | (0.08 p. | ) | 8.96 | 0.48 p. | |||||||||||||||||||
NPL coverage |
58.1 | (0.2 p. | ) | 58.1 | (3.0 p. | ) | ||||||||||||||||||
Number of employees |
55,781 | (0.9 | ) | 55,781 | (6.0 | ) | ||||||||||||||||||
Number of branches |
5,616 | (0.4 | ) | 5,616 | (16.2 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 27 |
JANUARY - SEPTEMBER |
28 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
n SPAIN (EUR million)
3Q14 | % o/ 2Q14 | 9M14 | %o/ 9M13 | |||||||||||||
INCOME STATEMENT |
||||||||||||||||
Net interest income |
1,210 | 1.4 | 3,549 | 9.0 | ||||||||||||
Net fees |
425 | (9.4 | ) | 1,350 | (4.2 | ) | ||||||||||
Gains (losses) on financial transactions |
95 | 224.8 | 329 | (36.5 | ) | |||||||||||
Other operating income* |
3 | (96.6 | ) | 79 | (41.5 | ) | ||||||||||
Gross income |
1,733 | (2.8 | ) | 5,307 | (0.2 | ) | ||||||||||
Operating expenses |
(855 | ) | (2.1 | ) | (2,622 | ) | (7.4 | ) | ||||||||
General administrative expenses |
(769 | ) | (2.3 | ) | (2,357 | ) | (7.9 | ) | ||||||||
Personnel |
(475 | ) | (2.6 | ) | (1,461 | ) | (8.7 | ) | ||||||||
Other general administrative expenses |
(294 | ) | (2.0 | ) | (896 | ) | (6.5 | ) | ||||||||
Depreciation and amortisation |
(86 | ) | 0.4 | (265 | ) | (2.5 | ) | |||||||||
Net operating income |
878 | (3.4 | ) | 2,685 | 7.9 | |||||||||||
Net loan-loss provisions |
(429 | ) | (12.0 | ) | (1,425 | ) | (22.4 | ) | ||||||||
Other income |
(9 | ) | (82.6 | ) | (93 | ) | (25.3 | ) | ||||||||
Profit before taxes |
440 | 18.7 | 1,168 | 120.9 | ||||||||||||
Tax on profit |
(130 | ) | 18.4 | (344 | ) | 115.9 | ||||||||||
Profit from continuing operations |
310 | 18.8 | 824 | 123.1 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
310 | 18.8 | 824 | 123.1 | ||||||||||||
Minority interests |
1 | | 2 | 22.3 | ||||||||||||
Attributable profit to the Group |
309 | 18.4 | 822 | 123.6 | ||||||||||||
BALANCE SHEET |
||||||||||||||||
Customer loans** |
156,390 | (1.8 | ) | 156,390 | (5.1 | ) | ||||||||||
Trading portfolio (w/o loans) |
60,300 | 7.4 | 60,300 | 6.7 | ||||||||||||
Available-for-sale financial assets |
32,549 | 15.3 | 32,549 | 7.6 | ||||||||||||
Due from credit institutions** |
42,614 | 21.1 | 42,614 | 16.1 | ||||||||||||
Intangible assets and property and equipment |
3,542 | (1.6 | ) | 3,542 | (11.9 | ) | ||||||||||
Other assets |
5,749 | (42.1 | ) | 5,749 | (54.6 | ) | ||||||||||
|
|
|
|
|
|
|
|
|||||||||
Total assets/liabilities & shareholders equity |
301,144 | 3.0 | 301,144 | (1.2 | ) | |||||||||||
|
|
|
|
|
|
|
|
|||||||||
Customer deposits** |
182,273 | 0.7 | 182,273 | (3.5 | ) | |||||||||||
Marketable debt securities** |
1,077 | (18.8 | ) | 1,077 | (77.7 | ) | ||||||||||
Subordinated debt** |
1 | (90.4 | ) | 1 | (96.6 | ) | ||||||||||
Insurance liabilities |
504 | (4.1 | ) | 504 | (8.9 | ) | ||||||||||
Due to credit institutions** |
38,449 | 21.2 | 38,449 | 44.7 | ||||||||||||
Other liabilities |
68,177 | 2.4 | 68,177 | (6.5 | ) | |||||||||||
Shareholders equity*** |
10,664 | (3.9 | ) | 10,664 | (4.7 | ) | ||||||||||
Other managed and marketed customer funds |
57,278 | 3.4 | 57,278 | 26.3 | ||||||||||||
Mutual and pension funds |
51,040 | 3.7 | 51,040 | 26.1 | ||||||||||||
Managed portfolios |
6,238 | 1.1 | 6,238 | 28.0 | ||||||||||||
Managed and marketed customer funds |
240,629 | 1.2 | 240,629 | 0.7 | ||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||
ROE |
11.47 | 2.06 p. | 9.97 | 5.79 p. | ||||||||||||
Efficiency ratio (with amortisations) |
49.3 | 0.3 p. | 49.4 | (3.8 p. | ) | |||||||||||
NPL ratio |
7.57 | (0.02 p. | ) | 7.57 | 1.17 p. | |||||||||||
NPL coverage |
45.5 | 0.6 p. | 45.5 | 0.5 p. | ||||||||||||
Number of employees |
25,136 | (1.3 | ) | 25,136 | (10.7 | ) | ||||||||||
Number of branches |
3,611 | 0.1 | 3,611 | (21.0 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 29 |
JANUARY - SEPTEMBER |
30 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 31 |
n PORTUGAL (EUR million)
3Q14 | % o/ 2Q14 | 9M14 | % o/ 9M13 | |||||||||||||
INCOME STATEMENT |
||||||||||||||||
Net interest income |
136 | (1.7 | ) | 403 | 5.2 | |||||||||||
Net fees |
70 | 5.6 | 209 | (16.7 | ) | |||||||||||
Gains (losses) on financial transactions |
13 | (37.8 | ) | 53 | 33.5 | |||||||||||
Other operating income* |
11 | (4.8 | ) | 31 | 58.1 | |||||||||||
Gross income |
230 | (3.1 | ) | 695 | 0.4 | |||||||||||
Operating expenses |
(122 | ) | 0.6 | (365 | ) | (1.1 | ) | |||||||||
General administrative expenses |
(104 | ) | 0.3 | (311 | ) | 0.4 | ||||||||||
Personnel |
(73 | ) | (0.1 | ) | (219 | ) | (1.7 | ) | ||||||||
Other general administrative expenses |
(31 | ) | 1.3 | (92 | ) | 5.8 | ||||||||||
Depreciation and amortisation |
(18 | ) | 2.7 | (54 | ) | (8.8 | ) | |||||||||
Net operating income |
108 | (7.0 | ) | 330 | 2.0 | |||||||||||
Net loan-loss provisions |
(32 | ) | (21.3 | ) | (106 | ) | (41.4 | ) | ||||||||
Other income |
(20 | ) | (32.1 | ) | (79 | ) | 119.6 | |||||||||
Profit before taxes |
57 | 20.9 | 145 | 36.5 | ||||||||||||
Tax on profit |
(15 | ) | 58.3 | (33 | ) | 15.1 | ||||||||||
Profit from continuing operations |
42 | 11.5 | 112 | 44.5 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
42 | 11.5 | 112 | 44.5 | ||||||||||||
Minority interests |
(0 | ) | (89.4 | ) | (4 | ) | | |||||||||
Attributable profit to the Group |
42 | 7.2 | 116 | 50.0 | ||||||||||||
BALANCE SHEET |
||||||||||||||||
Customer loans** |
23,333 | (3.2 | ) | 23,333 | (5.6 | ) | ||||||||||
Trading portfolio (w/o loans) |
1,998 | 6.2 | 1,998 | 11.7 | ||||||||||||
Available-for-sale financial assets |
8,060 | 13.2 | 8,060 | 72.9 | ||||||||||||
Due from credit institutions** |
2,466 | (1.0 | ) | 2,466 | (10.7 | ) | ||||||||||
Intangible assets and property and equipment |
749 | (1.8 | ) | 749 | (16.4 | ) | ||||||||||
Other assets |
6,708 | 6.9 | 6,708 | 1.5 | ||||||||||||
|
|
|
|
|
|
|
|
|||||||||
Total assets/liabilities & shareholders equity |
43,313 | 1.6 | 43,313 | 4.5 | ||||||||||||
|
|
|
|
|
|
|
|
|||||||||
Customer deposits** |
24,131 | 3.8 | 24,131 | (0.2 | ) | |||||||||||
Marketable debt securities** |
3,793 | (0.5 | ) | 3,793 | 59.7 | |||||||||||
Subordinated debt** |
0 | (1.3 | ) | 0 | 209.7 | |||||||||||
Insurance liabilities |
80 | (0.7 | ) | 80 | (8.9 | ) | ||||||||||
Due to credit institutions** |
12,070 | (1.6 | ) | 12,070 | 1.6 | |||||||||||
Other liabilities |
620 | (3.4 | ) | 620 | 73.1 | |||||||||||
Shareholders equity*** |
2,619 | 1.4 | 2,619 | 2.9 | ||||||||||||
Other managed and marketed customer funds |
2,347 | (2.1 | ) | 2,347 | 14.9 | |||||||||||
Mutual and pension funds |
2,095 | (3.7 | ) | 2,095 | 9.3 | |||||||||||
Managed portfolios |
252 | 13.7 | 252 | 99.5 | ||||||||||||
Managed and marketed customer funds |
30,271 | 2.8 | 30,271 | 5.8 | ||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||
ROE |
6.42 | 0.47 p. | 5.92 | 1.85 p. | ||||||||||||
Efficiency ratio (with amortisations) |
53.0 | 2.0 p. | 52.5 | (0.8 p. | ) | |||||||||||
NPL ratio |
8.49 | 0.33 p. | 8.49 | 0.63 p. | ||||||||||||
NPL coverage |
53.9 | 0.8 p. | 53.9 | 2.0 p. | ||||||||||||
Number of employees |
5,515 | | 5,515 | (1.5 | ) | |||||||||||
Number of branches |
620 | (1.0 | ) | 620 | (4.2 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
JANUARY - SEPTEMBER |
32 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 33 |
n POLAND (EUR million)
o/ 2Q14 | o/ 9M13 | |||||||||||||||||||||||
3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | |||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
215 | (1.3 | ) | (1.1 | ) | 639 | 11.5 | 10.8 | ||||||||||||||||
Net fees |
107 | (3.0 | ) | (2.8 | ) | 328 | 10.6 | 9.9 | ||||||||||||||||
Gains (losses) on financial transactions |
13 | 93.5 | 94.1 | 31 | (69.7 | ) | (69.9 | ) | ||||||||||||||||
Other operating income* |
0 | (98.9 | ) | (98.9 | ) | 24 | 19.8 | 19.0 | ||||||||||||||||
Gross income |
335 | (5.0 | ) | (4.8 | ) | 1,023 | 2.9 | 2.3 | ||||||||||||||||
Operating expenses |
(143 | ) | (3.0 | ) | (2.8 | ) | (438 | ) | 0.9 | 0.3 | ||||||||||||||
General administrative expenses |
(131 | ) | (3.2 | ) | (3.0 | ) | (402 | ) | 2.2 | 1.6 | ||||||||||||||
Personnel |
(77 | ) | 0.3 | 0.5 | (230 | ) | (1.3 | ) | (1.9 | ) | ||||||||||||||
Other general administrative expenses |
(55 | ) | (7.8 | ) | (7.6 | ) | (172 | ) | 7.4 | 6.7 | ||||||||||||||
Depreciation and amortisation |
(12 | ) | 0.0 | 0.2 | (36 | ) | (11.9 | ) | (12.5 | ) | ||||||||||||||
Net operating income |
192 | (6.4 | ) | (6.3 | ) | 585 | 4.4 | 3.8 | ||||||||||||||||
Net loan-loss provisions |
(44 | ) | 5.3 | 5.5 | (129 | ) | 0.4 | (0.2 | ) | |||||||||||||||
Other income |
8 | | | (11 | ) | 788.5 | 783.2 | |||||||||||||||||
Profit before taxes |
156 | 5.6 | 5.8 | 445 | 3.4 | 2.8 | ||||||||||||||||||
Tax on profit |
(33 | ) | 20.9 | 21.1 | (88 | ) | 6.9 | 6.3 | ||||||||||||||||
Profit from continuing operations |
122 | 2.1 | 2.3 | 358 | 2.6 | 2.0 | ||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
Consolidated profit |
122 | 2.1 | 2.3 | 358 | 2.6 | 2.0 | ||||||||||||||||||
Minority interests |
31 | (3.6 | ) | (3.4 | ) | 94 | 7.1 | 6.5 | ||||||||||||||||
Attributable profit to the Group |
91 | 4.2 | 4.4 | 264 | 1.1 | 0.5 | ||||||||||||||||||
BALANCE SHEET |
||||||||||||||||||||||||
Customer loans** |
17,217 | 0.9 | 1.4 | 17,217 | 5.6 | 4.4 | ||||||||||||||||||
Trading portfolio (w/o loans) |
795 | (0.5 | ) | 0.0 | 795 | 41.7 | 40.0 | |||||||||||||||||
Available-for-sale financial assets |
5,920 | 40.5 | 41.2 | 5,920 | 21.8 | 20.3 | ||||||||||||||||||
Due from credit institutions** |
952 | 56.8 | 57.6 | 952 | 16.0 | 14.6 | ||||||||||||||||||
Intangible assets and property and equipment |
224 | 4.9 | 5.5 | 224 | 2.3 | 1.0 | ||||||||||||||||||
Other assets |
2,257 | (12.2 | ) | (11.7 | ) | 2,257 | 10.3 | 9.0 | ||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total assets/liabilities & shareholders equity |
27,364 | 7.5 | 8.0 | 27,364 | 10.3 | 9.0 | ||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Customer deposits** |
20,224 | 10.4 | 10.9 | 20,224 | 16.2 | 14.8 | ||||||||||||||||||
Marketable debt securities** |
236 | 95.6 | 96.6 | 236 | | | ||||||||||||||||||
Subordinated debt** |
337 | 0.3 | 0.8 | 337 | 1.2 | (0.1 | ) | |||||||||||||||||
Insurance liabilities |
79 | 0.1 | 0.6 | 79 | | | ||||||||||||||||||
Due to credit institutions** |
1,072 | (31.4 | ) | (31.0 | ) | 1,072 | (58.4 | ) | (58.9 | ) | ||||||||||||||
Other liabilities |
3,452 | 11.0 | 11.5 | 3,452 | 30.1 | 28.5 | ||||||||||||||||||
Shareholders equity*** |
1,964 | 1.6 | 2.1 | 1,964 | 6.9 | 5.6 | ||||||||||||||||||
Other managed and marketed customer funds |
3,782 | 3.7 | 4.2 | 3,782 | 6.8 | 5.6 | ||||||||||||||||||
Mutual and pension funds |
3,692 | 3.8 | 4.3 | 3,692 | 7.6 | 6.3 | ||||||||||||||||||
Managed portfolios |
90 | (0.9 | ) | (0.4 | ) | 90 | (17.0 | ) | (18.0 | ) | ||||||||||||||
Managed and marketed customer funds |
24,579 | 9.6 | 10.1 | 24,579 | 15.5 | 14.1 | ||||||||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||||||||||
ROE |
18.73 | 0.94 p. | 17.75 | (0.63 p. | ) | |||||||||||||||||||
Efficiency ratio (with amortisations) |
42.7 | 0.9 p. | 42.8 | (0.8 p. | ) | |||||||||||||||||||
NPL ratio |
7.43 | 0.01 p. | 7.43 | (0.32 p. | ) | |||||||||||||||||||
NPL coverage |
65.8 | 0.5 p. | 65.8 | 1.7 p. | ||||||||||||||||||||
Number of employees |
11,894 | (1.4 | ) | 11,894 | (4.8 | ) | ||||||||||||||||||
Number of branches |
803 | (1.7 | ) | 803 | (3.9 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
JANUARY - SEPTEMBER |
34 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 35 |
n SANTANDER CONSUMER FINANCE (EUR million)
3Q14 | % o/ 2Q14 | 9M14 | % o/ 9M13 | |||||||||||||
INCOME STATEMENT |
||||||||||||||||
Net interest income |
615 | 0.5 | 1,807 | 2.6 | ||||||||||||
Net fees |
207 | (1.7 | ) | 638 | 6.8 | |||||||||||
Gains (losses) on financial transactions |
(2 | ) | | (1 | ) | | ||||||||||
Other operating income* |
1 | (76.2 | ) | 4 | | |||||||||||
Gross income |
821 | (0.7 | ) | 2,447 | 4.0 | |||||||||||
Operating expenses |
(354 | ) | (0.8 | ) | (1,076 | ) | 3.7 | |||||||||
General administrative expenses |
(305 | ) | (0.5 | ) | (917 | ) | 4.1 | |||||||||
Personnel |
(164 | ) | 1.1 | (491 | ) | 1.6 | ||||||||||
Other general administrative expenses |
(141 | ) | (2.2 | ) | (426 | ) | 7.2 | |||||||||
Depreciation and amortisation |
(49 | ) | (2.6 | ) | (159 | ) | 1.4 | |||||||||
Net operating income |
467 | (0.6 | ) | 1,371 | 4.3 | |||||||||||
Net loan-loss provisions |
(149 | ) | 21.3 | (401 | ) | (12.8 | ) | |||||||||
Other income |
(71 | ) | 314.1 | (102 | ) | 57.4 | ||||||||||
Profit before taxes |
247 | (25.1 | ) | 868 | 9.9 | |||||||||||
Tax on profit |
(57 | ) | (33.3 | ) | (208 | ) | 16.5 | |||||||||
Profit from continuing operations |
190 | (22.3 | ) | 660 | 8.0 | |||||||||||
Net profit from discontinued operations |
(7 | ) | | (7 | ) | | ||||||||||
Consolidated profit |
184 | (24.9 | ) | 653 | 6.9 | |||||||||||
Minority interests |
14 | 91.7 | 27 | 6.4 | ||||||||||||
Attributable profit to the Group |
170 | (28.4 | ) | 626 | 7.0 | |||||||||||
BALANCE SHEET |
||||||||||||||||
Customer loans** |
58,596 | 0.9 | 58,596 | 4.8 | ||||||||||||
Trading portfolio (w/o loans) |
41 | (84.9 | ) | 41 | (95.5 | ) | ||||||||||
Available-for-sale financial assets |
603 | 2.1 | 603 | 0.9 | ||||||||||||
Due from credit institutions** |
5,544 | (15.1 | ) | 5,544 | (25.4 | ) | ||||||||||
Intangible assets and property and equipment |
783 | (1.6 | ) | 783 | (16.7 | ) | ||||||||||
Other assets |
3,355 | 9.2 | 3,355 | 40.6 | ||||||||||||
|
|
|
|
|
|
|
|
|||||||||
Total assets/liabilities & shareholders equity |
68,921 | (0.6 | ) | 68,921 | 1.1 | |||||||||||
|
|
|
|
|
|
|
|
|||||||||
Customer deposits** |
30,571 | (0.5 | ) | 30,571 | (0.5 | ) | ||||||||||
Marketable debt securities** |
14,803 | 9.6 | 14,803 | 76.6 | ||||||||||||
Subordinated debt** |
65 | 0.0 | 65 | 544.9 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions** |
12,124 | (12.0 | ) | 12,124 | (31.2 | ) | ||||||||||
Other liabilities |
3,373 | (0.1 | ) | 3,373 | (12.5 | ) | ||||||||||
Shareholders equity*** |
7,985 | 1.6 | 7,985 | 5.7 | ||||||||||||
Other managed and marketed customer funds |
7 | 2.4 | 7 | 10.0 | ||||||||||||
Mutual and pension funds |
7 | 2.4 | 7 | 10.0 | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
45,446 | 2.6 | 45,446 | 16.2 | ||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||
ROE |
8.70 | (3.35 p. | ) | 10.72 | 0.57 p. | |||||||||||
Efficiency ratio (with amortisations) |
43.1 | (0.0 p. | ) | 44.0 | (0.1 p. | ) | ||||||||||
NPL ratio |
3.97 | (0.10 p. | ) | 3.97 | 0.01 p. | |||||||||||
NPL coverage |
106.4 | 1.2 p. | 106.4 | (2.8 p. | ) | |||||||||||
Number of employees |
12,254 | (0.1 | ) | 12,254 | 3.2 | |||||||||||
Number of branches |
572 | (0.7 | ) | 572 | (9.9 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
JANUARY - SEPTEMBER |
36 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 37 |
n UNITED KINGDOM (EUR million)
o/ 2Q14 | o/ 9M13 | |||||||||||||||||||||||
3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | |||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
1,089 | 5.2 | 2.4 | 3,113 | 25.1 | 19.2 | ||||||||||||||||||
Net fees |
260 | 5.2 | 2.5 | 754 | 0.8 | (4.0 | ) | |||||||||||||||||
Gains (losses) on financial transactions |
58 | (15.8 | ) | (18.6 | ) | 206 | (35.3 | ) | (38.4 | ) | ||||||||||||||
Other operating income* |
9 | 122.4 | 120.6 | 28 | 58.5 | 51.0 | ||||||||||||||||||
Gross income |
1,417 | 4.5 | 1.7 | 4,101 | 14.8 | 9.3 | ||||||||||||||||||
Operating expenses |
(730 | ) | 4.1 | 1.3 | (2,125 | ) | 8.7 | 3.5 | ||||||||||||||||
General administrative expenses |
(636 | ) | 6.7 | 3.9 | (1,810 | ) | 9.0 | 3.9 | ||||||||||||||||
Personnel |
(424 | ) | 9.5 | 6.8 | (1,190 | ) | 15.2 | 9.8 | ||||||||||||||||
Other general administrative expenses |
(212 | ) | 1.5 | (1.3 | ) | (620 | ) | (1.2 | ) | (5.8 | ) | |||||||||||||
Depreciation and amortisation |
(94 | ) | (10.9 | ) | (13.6 | ) | (314 | ) | 6.7 | 1.7 | ||||||||||||||
Net operating income |
687 | 4.9 | 2.2 | 1,977 | 22.1 | 16.4 | ||||||||||||||||||
Net loan-loss provisions |
(89 | ) | 1.8 | (1.1 | ) | (296 | ) | (32.1 | ) | (35.3 | ) | |||||||||||||
Other income |
(73 | ) | 16.2 | 13.4 | (182 | ) | 7.3 | 2.2 | ||||||||||||||||
Profit before taxes |
525 | 4.1 | 1.4 | 1,498 | 47.9 | 40.9 | ||||||||||||||||||
Tax on profit |
(114 | ) | 8.6 | 5.9 | (313 | ) | 51.6 | 44.5 | ||||||||||||||||
Profit from continuing operations |
411 | 2.9 | 0.2 | 1,186 | 47.0 | 40.0 | ||||||||||||||||||
Net profit from discontinued operations |
| | | | (100.0 | ) | (100.0 | ) | ||||||||||||||||
Consolidated profit |
411 | 2.9 | 0.2 | 1,186 | 49.6 | 42.5 | ||||||||||||||||||
Minority interests |
| | | | (100.0 | ) | (100.0 | ) | ||||||||||||||||
Attributable profit to the Group |
411 | 2.9 | 0.2 | 1,186 | 49.6 | 42.5 | ||||||||||||||||||
BALANCE SHEET |
||||||||||||||||||||||||
Customer loans** |
248,940 | 4.1 | 0.9 | 248,940 | 5.0 | (2.4 | ) | |||||||||||||||||
Trading portfolio (w/o loans) |
35,264 | 10.8 | 7.5 | 35,264 | (1.1 | ) | (8.0 | ) | ||||||||||||||||
Available-for-sale financial assets |
10,736 | 11.0 | 7.6 | 10,736 | 99.3 | 85.3 | ||||||||||||||||||
Due from credit institutions** |
16,766 | 16.5 | 13.0 | 16,766 | (29.6 | ) | (34.5 | ) | ||||||||||||||||
Intangible assets and property and equipment |
2,502 | 6.6 | 3.4 | 2,502 | 4.0 | (3.3 | ) | |||||||||||||||||
Other assets |
40,269 | 1.4 | (1.6 | ) | 40,269 | (15.0 | ) | (21.0 | ) | |||||||||||||||
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Total assets/liabilities & shareholders equity |
354,478 | 5.1 | 2.0 | 354,478 | 0.8 | (6.3 | ) | |||||||||||||||||
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Customer deposits** |
203,721 | 5.3 | 2.1 | 203,721 | 3.3 | (4.0 | ) | |||||||||||||||||
Marketable debt securities** |
70,402 | 7.0 | 3.7 | 70,402 | 4.9 | (2.4 | ) | |||||||||||||||||
Subordinated debt** |
6,121 | 3.2 | 0.1 | 6,121 | 31.9 | 22.7 | ||||||||||||||||||
Insurance liabilities |
| | | | | | ||||||||||||||||||
Due to credit institutions** |
25,544 | (6.5 | ) | (9.3 | ) | 25,544 | (21.2 | ) | (26.8 | ) | ||||||||||||||
Other liabilities |
33,945 | 11.2 | 7.9 | 33,945 | (8.8 | ) | (15.2 | ) | ||||||||||||||||
Shareholders equity*** |
14,745 | 4.2 | 1.0 | 14,745 | 12.2 | 4.3 | ||||||||||||||||||
Other managed and marketed customer funds |
9,994 | 1.1 | (1.9 | ) | 9,994 | 4.4 | (2.9 | ) | ||||||||||||||||
Mutual and pension funds |
9,849 | 1.1 | (1.9 | ) | 9,849 | 2.9 | (4.3 | ) | ||||||||||||||||
Managed portfolios |
145 | 0.3 | (2.8 | ) | 145 | | | |||||||||||||||||
Managed and marketed customer funds |
290,238 | 5.5 | 2.3 | 290,238 | 4.2 | (3.1 | ) | |||||||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||||||||||
ROE |
11.44 | 0.14 p. | 11.24 | 3.14 p. | ||||||||||||||||||||
Efficiency ratio (with amortisations) |
51.5 | (0.2 p. | ) | 51.8 | (2.9 p. | ) | ||||||||||||||||||
NPL ratio |
1.80 | (0.11 p. | ) | 1.80 | (0.18 p. | ) | ||||||||||||||||||
NPL coverage |
43.4 | 2.3 p. | 43.4 | 1.8 p. | ||||||||||||||||||||
Number of employees |
25,305 | (2.3 | ) | 25,305 | (0.4 | ) | ||||||||||||||||||
Number of branches |
950 | (11.3 | ) | 950 | (20.2 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
JANUARY - SEPTEMBER |
38 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 39 |
JANUARY - SEPTEMBER |
40 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
n LATIN AMERICA (EUR million)
3Q14 | o/ 2Q14 | 9M14 | o/ 9M13 | |||||||||||||||||||||
% | % w/o FX | % | % w/o FX | |||||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
3,484 | (0.4 | ) | (1.8 | ) | 10,326 | (9.6 | ) | 2.2 | |||||||||||||||
Net fees |
1,176 | 6.9 | 5.3 | 3,324 | (5.7 | ) | 7.6 | |||||||||||||||||
Gains (losses) on financial transactions |
257 | 123.3 | 123.4 | 498 | (43.6 | ) | (35.3 | ) | ||||||||||||||||
Other operating income* |
21 | (50.5 | ) | (52.3 | ) | 60 | 35.2 | 57.5 | ||||||||||||||||
Gross income |
4,938 | 3.9 | 2.4 | 14,208 | (10.5 | ) | 1.4 | |||||||||||||||||
Operating expenses |
(2,073 | ) | 6.2 | 4.7 | (5,904 | ) | (7.0 | ) | 5.7 | |||||||||||||||
General administrative expenses |
(1,864 | ) | 5.4 | 3.9 | (5,310 | ) | (6.3 | ) | 6.4 | |||||||||||||||
Personnel |
(1,032 | ) | 4.1 | 2.7 | (2,956 | ) | (6.8 | ) | 6.0 | |||||||||||||||
Other general administrative expenses |
(832 | ) | 7.1 | 5.6 | (2,354 | ) | (5.8 | ) | 7.0 | |||||||||||||||
Depreciation and amortisation |
(210 | ) | 13.9 | 12.4 | (594 | ) | (12.5 | ) | (0.8 | ) | ||||||||||||||
Net operating income |
2,864 | 2.2 | 0.8 | 8,304 | (12.8 | ) | (1.4 | ) | ||||||||||||||||
Net loan-loss provisions |
(1,340 | ) | 4.6 | 3.1 | (3,860 | ) | (23.6 | ) | (14.4 | ) | ||||||||||||||
Other income |
(231 | ) | 28.6 | 27.2 | (571 | ) | 63.3 | 88.0 | ||||||||||||||||
Profit before taxes |
1,293 | (3.6 | ) | (4.9 | ) | 3,873 | (6.0 | ) | 7.4 | |||||||||||||||
Tax on profit |
(304 | ) | (6.9 | ) | (8.2 | ) | (958 | ) | 4.3 | 21.3 | ||||||||||||||
Profit from continuing operations |
990 | (2.5 | ) | (3.8 | ) | 2,915 | (9.0 | ) | 3.5 | |||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
Consolidated profit |
990 | (2.5 | ) | (3.8 | ) | 2,915 | (9.0 | ) | 3.5 | |||||||||||||||
Minority interests |
204 | (5.3 | ) | (6.5 | ) | 618 | (8.8 | ) | 1.9 | |||||||||||||||
Attributable profit to the Group |
786 | (1.8 | ) | (3.1 | ) | 2,298 | (9.0 | ) | 4.0 | |||||||||||||||
BALANCE SHEET |
||||||||||||||||||||||||
Customer loans** |
140,656 | 3.2 | 3.4 | 140,656 | 6.7 | 10.0 | ||||||||||||||||||
Trading portfolio (w/o loans) |
37,417 | 10.2 | 9.3 | 37,417 | 39.5 | 37.1 | ||||||||||||||||||
Available-for-sale financial assets |
22,724 | (9.3 | ) | (8.2 | ) | 22,724 | 21.3 | 23.7 | ||||||||||||||||
Due from credit institutions** |
31,225 | 39.1 | 38.0 | 31,225 | 24.7 | 24.8 | ||||||||||||||||||
Intangible assets and property and equipment |
3,890 | 1.0 | 2.1 | 3,890 | (0.6 | ) | 2.6 | |||||||||||||||||
Other assets |
45,020 | 0.9 | 1.6 | 45,020 | 0.9 | 2.8 | ||||||||||||||||||
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Total assets/liabilities & shareholders equity |
280,932 | 5.5 | 5.7 | 280,932 | 11.9 | 14.2 | ||||||||||||||||||
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Customer deposits** |
137,480 | 7.5 | 7.6 | 137,480 | 7.1 | 9.9 | ||||||||||||||||||
Marketable debt securities** |
32,935 | 3.6 | 5.0 | 32,935 | 15.7 | 18.8 | ||||||||||||||||||
Subordinated debt** |
6,574 | (2.8 | ) | (1.5 | ) | 6,574 | 69.3 | 75.3 | ||||||||||||||||
Insurance liabilities |
| | | | | | ||||||||||||||||||
Due to credit institutions** |
29,652 | (1.9 | ) | (1.8 | ) | 29,652 | 16.5 | 18.3 | ||||||||||||||||
Other liabilities |
53,033 | 10.3 | 10.2 | 53,033 | 22.5 | 22.8 | ||||||||||||||||||
Shareholders equity*** |
21,258 | (1.1 | ) | (1.3 | ) | 21,258 | (1.3 | ) | 0.0 | |||||||||||||||
Other managed and marketed customer funds |
80,196 | 4.9 | 5.0 | 80,196 | 17.2 | 17.7 | ||||||||||||||||||
Mutual and pension funds |
67,981 | 4.1 | 5.0 | 67,981 | 15.0 | 15.9 | ||||||||||||||||||
Managed portfolios |
12,215 | 9.7 | 5.3 | 12,215 | 31.2 | 28.8 | ||||||||||||||||||
Managed and marketed customer funds |
257,185 | 5.9 | 6.2 | 257,185 | 12.3 | 14.4 | ||||||||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||||||||||
ROE |
14.72 | (0.23 p. | ) | 14.54 | 0.06 p. | |||||||||||||||||||
Efficiency ratio (with amortisations) |
42.0 | 0.9 p. | 41.6 | 1.6 p. | ||||||||||||||||||||
NPL ratio |
4.98 | (0.05 p. | ) | 4.98 | (0.31 p. | ) | ||||||||||||||||||
NPL coverage |
83.5 | (2.8 p. | ) | 83.5 | (0.1 p. | ) | ||||||||||||||||||
Number of employees |
84,050 | 0.9 | 84,050 | (2.2 | ) | |||||||||||||||||||
Number of branches |
5,689 | (0.3 | ) | 5,689 | (2.7 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 41 |
JANUARY - SEPTEMBER |
42 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
n LATIN AMERICA. INCOME STATEMENT (EUR million)
Net operating income | Attibutable profit to the Group | |||||||||||||||||||||||||||||||||||||||||||||||
o/ 2Q14 | o/ 9M13 | o/ 2Q14 | o/ 9M13 | |||||||||||||||||||||||||||||||||||||||||||||
3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | 3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | |||||||||||||||||||||||||||||||||||||
Brazil |
1,900 | 6.1 | 4.5 | 5,410 | (16.4 | ) | (6.7 | ) | 409 | 3.6 | 1.9 | 1,167 | (8.6 | ) | 1.9 | |||||||||||||||||||||||||||||||||
Mexico |
471 | 1.7 | (0.8 | ) | 1,341 | (4.6 | ) | 1.6 | 167 | (0.8 | ) | (3.4 | ) | 474 | (15.9 | ) | (10.4 | ) | ||||||||||||||||||||||||||||||
Chile |
288 | (15.4 | ) | (14.8 | ) | 961 | (1.4 | ) | 16.6 | 92 | (30.1 | ) | (29.5 | ) | 347 | 9.8 | 29.9 | |||||||||||||||||||||||||||||||
Argentina |
150 | (8.4 | ) | (8.2 | ) | 441 | (15.0 | ) | 32.2 | 85 | 7.4 | 7.6 | 220 | (13.1 | ) | 35.2 | ||||||||||||||||||||||||||||||||
Uruguay |
26 | 17.5 | 16.7 | 71 | (0.0 | ) | 17.6 | 15 | 26.5 | 25.4 | 40 | (5.8 | ) | 10.8 | ||||||||||||||||||||||||||||||||||
Peru |
9 | 6.1 | 3.6 | 24 | 22.4 | 32.3 | 6 | 5.4 | 3.0 | 16 | 18.8 | 28.4 | ||||||||||||||||||||||||||||||||||||
Rest |
(18 | ) | (2.0 | ) | (5.2 | ) | (48 | ) | (15.9 | ) | (13.8 | ) | (15 | ) | (0.5 | ) | (3.9 | ) | (40 | ) | 12.6 | 16.5 | ||||||||||||||||||||||||||
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Subtotal |
2,826 | 2.0 | 0.6 | 8,200 | (12.8 | ) | (1.2 | ) | 759 | (2.3 | ) | (3.5 | ) | 2,224 | (8.5 | ) | 5.0 | |||||||||||||||||||||||||||||||
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Santander Private Banking |
38 | 21.0 | 17.1 | 104 | (13.6 | ) | (11.1 | ) | 27 | 15.5 | 11.7 | 73 | (22.3 | ) | (20.1 | ) | ||||||||||||||||||||||||||||||||
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Total |
2,864 | 2.2 | 0.8 | 8,304 | (12.8 | ) | (1.4 | ) | 786 | (1.8 | ) | (3.1 | ) | 2,298 | (9.0 | ) | 4.0 | |||||||||||||||||||||||||||||||
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JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 43 |
n BRAZIL (EUR million)
o/ 2Q14 | o/ 9M13 | |||||||||||||||||||||||
3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | |||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
2,277 | (0.8 | ) | (2.4 | ) | 6,771 | (13.0 | ) | (2.9 | ) | ||||||||||||||
Net fees |
741 | 8.3 | 6.7 | 2,055 | (5.1 | ) | 5.8 | |||||||||||||||||
Gains (losses) on financial transactions |
147 | | | 127 | (73.5 | ) | (70.4 | ) | ||||||||||||||||
Other operating income* |
26 | (40.7 | ) | (43.1 | ) | 77 | 256.3 | 297.4 | ||||||||||||||||
Gross income |
3,192 | 6.9 | 5.3 | 9,029 | (13.6 | ) | (3.6 | ) | ||||||||||||||||
Operating expenses |
(1,291 | ) | 8.0 | 6.5 | (3,620 | ) | (9.0 | ) | 1.5 | |||||||||||||||
General administrative expenses |
(1,154 | ) | 7.5 | 5.9 | (3,234 | ) | (8.6 | ) | 2.0 | |||||||||||||||
Personnel |
(621 | ) | 5.1 | 3.4 | (1,761 | ) | (8.2 | ) | 2.4 | |||||||||||||||
Other general administrative expenses |
(533 | ) | 10.4 | 8.9 | (1,472 | ) | (9.1 | ) | 1.4 | |||||||||||||||
Depreciation and amortisation |
(137 | ) | 12.8 | 11.5 | (386 | ) | (12.5 | ) | (2.5 | ) | ||||||||||||||
Net operating income |
1,900 | 6.1 | 4.5 | 5,410 | (16.4 | ) | (6.7 | ) | ||||||||||||||||
Net loan-loss provisions |
(958 | ) | 2.7 | 1.1 | (2,795 | ) | (28.5 | ) | (20.2 | ) | ||||||||||||||
Other income |
(253 | ) | 52.8 | 51.6 | (561 | ) | 66.7 | 86.0 | ||||||||||||||||
Profit before taxes |
689 | (0.5 | ) | (2.1 | ) | 2,053 | (7.7 | ) | 2.9 | |||||||||||||||
Tax on profit |
(170 | ) | (9.8 | ) | (11.4 | ) | (560 | ) | (3.1 | ) | 8.1 | |||||||||||||
Profit from continuing operations |
520 | 3.0 | 1.4 | 1,493 | (9.3 | ) | 1.1 | |||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
Consolidated profit |
520 | 3.0 | 1.4 | 1,493 | (9.3 | ) | 1.1 | |||||||||||||||||
Minority interests |
111 | 0.9 | (0.7 | ) | 326 | (11.8 | ) | (1.7 | ) | |||||||||||||||
Attributable profit to the Group |
409 | 3.6 | 1.9 | 1,167 | (8.6 | ) | 1.9 | |||||||||||||||||
BALANCE SHEET |
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Customer loans** |
72,918 | 2.0 | 4.8 | 72,918 | 5.1 | 6.5 | ||||||||||||||||||
Trading portfolio (w/o loans) |
18,130 | 6.9 | 9.9 | 18,130 | 55.4 | 57.6 | ||||||||||||||||||
Available-for-sale financial assets |
15,290 | (16.7 | ) | (14.4 | ) | 15,290 | 24.6 | 26.3 | ||||||||||||||||
Due from credit institutions** |
14,982 | 47.9 | 51.9 | 14,982 | 28.3 | 30.0 | ||||||||||||||||||
Intangible assets and property and equipment |
2,742 | (1.9 | ) | 0.8 | 2,742 | (4.2 | ) | (2.9 | ) | |||||||||||||||
Other assets |
30,763 | (2.7 | ) | (0.0 | ) | 30,763 | (1.6 | ) | (0.3 | ) | ||||||||||||||
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Total assets/liabilities & shareholders equity |
154,824 | 2.3 | 5.1 | 154,824 | 11.3 | 12.8 | ||||||||||||||||||
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Customer deposits** |
70,892 | 3.6 | 6.4 | 70,892 | 7.7 | 9.2 | ||||||||||||||||||
Marketable debt securities** |
22,999 | 5.6 | 8.5 | 22,999 | 15.0 | 16.6 | ||||||||||||||||||
Subordinated debt** |
4,372 | (9.3 | ) | (6.8 | ) | 4,372 | 52.9 | 55.0 | ||||||||||||||||
Insurance liabilities |
| | | | | | ||||||||||||||||||
Due to credit institutions** |
16,651 | 3.3 | 6.1 | 16,651 | 14.0 | 15.6 | ||||||||||||||||||
Other liabilities |
28,368 | 1.4 | 4.2 | 28,368 | 21.8 | 23.5 | ||||||||||||||||||
Shareholders equity*** |
11,542 | (5.2 | ) | (2.6 | ) | 11,542 | (8.4 | ) | (7.1 | ) | ||||||||||||||
Other managed and marketed customer funds |
50,864 | 2.6 | 5.4 | 50,864 | 11.6 | 13.1 | ||||||||||||||||||
Mutual and pension funds |
47,513 | 2.4 | 5.2 | 47,513 | 11.9 | 13.5 | ||||||||||||||||||
Managed portfolios |
3,351 | 4.8 | 7.6 | 3,351 | 7.2 | 8.7 | ||||||||||||||||||
Managed and marketed customer funds |
149,127 | 3.1 | 5.9 | 149,127 | 11.1 | 12.6 | ||||||||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||||||||||
ROE |
13.73 | 0.56 p. | 13.21 | 0.66 p. | ||||||||||||||||||||
Efficiency ratio (with amortisations) |
40.5 | 0.4 p. | 40.1 | 2.0 p. | ||||||||||||||||||||
NPL ratio |
5.64 | (0.14 p. | ) | 5.64 | (0.48 p. | ) | ||||||||||||||||||
NPL coverage |
91.4 | (3.4 p. | ) | 91.4 | (0.6 p. | ) | ||||||||||||||||||
Number of employees |
46,621 | (1.2 | ) | 46,621 | (7.4 | ) | ||||||||||||||||||
Number of branches |
3,427 | (0.6 | ) | 3,427 | (6.4 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
JANUARY - SEPTEMBER |
44 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
n BRAZIL (all changes in local currency)
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 45 |
JANUARY - SEPTEMBER |
46 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
n MEXICO (EUR million)
o/ 2Q14 | o/ 9M13 | |||||||||||||||||||||||
3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | |||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
561 | 6.0 | 3.4 | 1,599 | 0.6 | 7.1 | ||||||||||||||||||
Net fees |
192 | 0.4 | (2.2 | ) | 573 | (3.8 | ) | 2.5 | ||||||||||||||||
Gains (losses) on financial transactions |
53 | (14.6 | ) | (16.9 | ) | 142 | (1.2 | ) | 5.2 | |||||||||||||||
Other operating income* |
(15 | ) | 111.9 | 109.5 | (34 | ) | 177.2 | 195.3 | ||||||||||||||||
Gross income |
791 | 2.0 | (0.6 | ) | 2,279 | (1.6 | ) | 4.8 | ||||||||||||||||
Operating expenses |
(319 | ) | 2.3 | (0.3 | ) | (938 | ) | 3.0 | 9.8 | |||||||||||||||
General administrative expenses |
(286 | ) | 1.8 | (0.8 | ) | (840 | ) | 2.8 | 9.6 | |||||||||||||||
Personnel |
(156 | ) | 5.8 | 3.1 | (446 | ) | (1.5 | ) | 4.9 | |||||||||||||||
Other general administrative expenses |
(130 | ) | (2.5 | ) | (5.1 | ) | (395 | ) | 8.3 | 15.3 | ||||||||||||||
Depreciation and amortisation |
(33 | ) | 6.8 | 4.2 | (97 | ) | 4.7 | 11.5 | ||||||||||||||||
Net operating income |
471 | 1.7 | (0.8 | ) | 1,341 | (4.6 | ) | 1.6 | ||||||||||||||||
Net loan-loss provisions |
(210 | ) | 10.1 | 7.4 | (579 | ) | (0.6 | ) | 5.9 | |||||||||||||||
Other income |
6 | | | 2 | (88.3 | ) | (87.5 | ) | ||||||||||||||||
Profit before taxes |
267 | (1.2 | ) | (3.8 | ) | 764 | (9.4 | ) | (3.5 | ) | ||||||||||||||
Tax on profit |
(50 | ) | (10.2 | ) | (12.7 | ) | (155 | ) | 48.8 | 58.5 | ||||||||||||||
Profit from continuing operations |
217 | 1.1 | (1.4 | ) | 609 | (17.6 | ) | (12.3 | ) | |||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
Consolidated profit |
217 | 1.1 | (1.4 | ) | 609 | (17.6 | ) | (12.3 | ) | |||||||||||||||
Minority interests |
49 | 8.3 | 5.7 | 135 | (23.2 | ) | (18.2 | ) | ||||||||||||||||
Attributable profit to the Group |
167 | (0.8 | ) | (3.4 | ) | 474 | (15.9 | ) | (10.4 | ) | ||||||||||||||
BALANCE SHEET |
||||||||||||||||||||||||
Customer loans** |
26,162 | 6.7 | 2.4 | 26,162 | 24.5 | 18.6 | ||||||||||||||||||
Trading portfolio (w/o loans) |
12,469 | 7.5 | 3.1 | 12,469 | 21.0 | 15.2 | ||||||||||||||||||
Available-for-sale financial assets |
4,097 | 3.9 | (0.3 | ) | 4,097 | 31.5 | 25.3 | |||||||||||||||||
Due from credit institutions** |
9,606 | 37.7 | 32.2 | 9,606 | 27.8 | 21.7 | ||||||||||||||||||
Intangible assets and property and equipment |
392 | (1.2 | ) | (5.1 | ) | 392 | 3.9 | (1.0 | ) | |||||||||||||||
Other assets |
5,463 | (0.6 | ) | (4.6 | ) | 5,463 | 10.8 | 5.5 | ||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total assets/liabilities & shareholders equity |
58,189 | 9.9 | 5.5 | 58,189 | 23.1 | 17.3 | ||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Customer deposits** |
28,691 | 15.7 | 11.0 | 28,691 | 11.3 | 6.0 | ||||||||||||||||||
Marketable debt securities** |
3,791 | (0.7 | ) | (4.7 | ) | 3,791 | 54.4 | 47.0 | ||||||||||||||||
Subordinated debt** |
1,027 | 5.8 | 1.5 | 1,027 | | | ||||||||||||||||||
Insurance liabilities |
| | | | | | ||||||||||||||||||
Due to credit institutions** |
6,576 | (16.1 | ) | (19.5 | ) | 6,576 | 47.0 | 40.1 | ||||||||||||||||
Other liabilities |
14,142 | 21.0 | 16.2 | 14,142 | 28.2 | 22.1 | ||||||||||||||||||
Shareholders equity*** |
3,962 | 4.0 | (0.2 | ) | 3,962 | 12.7 | 7.4 | |||||||||||||||||
Other managed and marketed customer funds |
12,406 | 5.8 | 1.5 | 12,406 | 20.5 | 14.8 | ||||||||||||||||||
Mutual and pension funds |
12,406 | 5.8 | 1.5 | 12,406 | 20.5 | 14.8 | ||||||||||||||||||
Managed portfolios |
| | | | | | ||||||||||||||||||
Managed and marketed customer funds |
45,915 | 11.1 | 6.6 | 45,915 | 19.2 | 13.5 | ||||||||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||||||||||
ROE |
17.29 | (0.49 p. | ) | 17.04 | (1.83 p. | ) | ||||||||||||||||||
Efficiency ratio (with amortisations) |
40.4 | 0.1 p. | 41.2 | 1.9 p. | ||||||||||||||||||||
NPL ratio |
3.74 | 0.22 p. | 3.74 | 0.16 p. | ||||||||||||||||||||
NPL coverage |
90.1 | (6.5 p. | ) | 90.1 | (8.9 p. | ) | ||||||||||||||||||
Number of employees |
15,889 | 6.9 | 15,889 | 10.0 | ||||||||||||||||||||
Number of branches |
1,299 | 0.5 | 1,299 | 5.7 |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 47 |
JANUARY - SEPTEMBER |
48 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
n CHILE (EUR million)
o/ 2Q14 | o/ 9M13 | |||||||||||||||||||||||
3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | |||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
387 | (13.5 | ) | (12.8 | ) | 1,243 | (1.5 | ) | 16.5 | |||||||||||||||
Net fees |
83 | 5.9 | 6.5 | 243 | (14.7 | ) | 1.0 | |||||||||||||||||
Gains (losses) on financial transactions |
30 | 50.4 | 50.9 | 88 | (27.5 | ) | (14.2 | ) | ||||||||||||||||
Other operating income* |
5 | (2.6 | ) | (2.0 | ) | 15 | 0.3 | 18.7 | ||||||||||||||||
Gross income |
505 | (8.3 | ) | (7.7 | ) | 1,589 | (5.6 | ) | 11.7 | |||||||||||||||
Operating expenses |
(217 | ) | 3.1 | 3.7 | (628 | ) | (11.3 | ) | 4.9 | |||||||||||||||
General administrative expenses |
(197 | ) | 0.2 | 0.8 | (574 | ) | (8.2 | ) | 8.7 | |||||||||||||||
Personnel |
(122 | ) | (0.7 | ) | (0.0 | ) | (353 | ) | (8.5 | ) | 8.2 | |||||||||||||
Other general administrative expenses |
(75 | ) | 1.6 | 2.2 | (221 | ) | (7.5 | ) | 9.4 | |||||||||||||||
Depreciation and amortisation |
(20 | ) | 46.4 | 47.0 | (54 | ) | (35.0 | ) | (23.1 | ) | ||||||||||||||
Net operating income |
288 | (15.4 | ) | (14.8 | ) | 961 | (1.4 | ) | 16.6 | |||||||||||||||
Net loan-loss provisions |
(131 | ) | 11.0 | 11.6 | (365 | ) | (19.9 | ) | (5.2 | ) | ||||||||||||||
Other income |
3 | | | (7 | ) | | | |||||||||||||||||
Profit before taxes |
160 | (27.2 | ) | (26.6 | ) | 589 | 11.8 | 32.3 | ||||||||||||||||
Tax on profit |
(25 | ) | (13.9 | ) | (13.3 | ) | (86 | ) | 17.9 | 39.5 | ||||||||||||||
Profit from continuing operations |
136 | (29.2 | ) | (28.6 | ) | 503 | 10.9 | 31.2 | ||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
Consolidated profit |
136 | (29.2 | ) | (28.6 | ) | 503 | 10.9 | 31.2 | ||||||||||||||||
Minority interests |
43 | (27.2 | ) | (26.6 | ) | 156 | 13.4 | 34.1 | ||||||||||||||||
Attributable profit to the Group |
92 | (30.1 | ) | (29.5 | ) | 347 | 9.8 | 29.9 | ||||||||||||||||
BALANCE SHEET |
||||||||||||||||||||||||
Customer loans** |
29,057 | 1.2 | 1.5 | 29,057 | (2.2 | ) | 8.3 | |||||||||||||||||
Trading portfolio (w/o loans) |
2,723 | 29.3 | 29.6 | 2,723 | 150.9 | 177.7 | ||||||||||||||||||
Available-for-sale financial assets |
2,192 | 22.0 | 22.3 | 2,192 | (11.8 | ) | (2.3 | ) | ||||||||||||||||
Due from credit institutions** |
3,630 | 27.3 | 27.6 | 3,630 | 25.7 | 39.1 | ||||||||||||||||||
Intangible assets and property and equipment |
295 | 5.0 | 5.2 | 295 | (8.8 | ) | 0.9 | |||||||||||||||||
Other assets |
2,749 | 31.5 | 31.8 | 2,749 | (16.0 | ) | (7.1 | ) | ||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total assets/liabilities & shareholders equity |
40,647 | 7.5 | 7.7 | 40,647 | 2.2 | 13.2 | ||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Customer deposits** |
21,294 | 6.9 | 7.1 | 21,294 | (3.5 | ) | 6.8 | |||||||||||||||||
Marketable debt securities** |
6,047 | (1.6 | ) | (1.4 | ) | 6,047 | 1.6 | 12.5 | ||||||||||||||||
Subordinated debt** |
1,152 | 21.6 | 21.8 | 1,152 | 14.6 | 26.8 | ||||||||||||||||||
Insurance liabilities |
| | | | | | ||||||||||||||||||
Due to credit institutions** |
5,129 | 10.5 | 10.7 | 5,129 | 11.1 | 23.0 | ||||||||||||||||||
Other liabilities |
4,812 | 22.1 | 22.4 | 4,812 | 23.6 | 36.8 | ||||||||||||||||||
Shareholders equity*** |
2,213 | (0.3 | ) | (0.0 | ) | 2,213 | (0.0 | ) | 10.7 | |||||||||||||||
Other managed and marketed customer funds |
6,777 | 6.8 | 7.0 | 6,777 | 19.5 | 32.3 | ||||||||||||||||||
Mutual and pension funds |
5,194 | 7.1 | 7.4 | 5,194 | 21.1 | 34.0 | ||||||||||||||||||
Managed portfolios |
1,583 | 5.8 | 6.0 | 1,583 | 14.7 | 26.9 | ||||||||||||||||||
Managed and marketed customer funds |
35,270 | 5.7 | 5.9 | 35,270 | 1.6 | 12.5 | ||||||||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||||||||||
ROE |
16.89 | (6.38 p. | ) | 20.40 | 3.01 p. | |||||||||||||||||||
Efficiency ratio (with amortisations) |
42.9 | 4.8 p. | 39.5 | (2.6 p. | ) | |||||||||||||||||||
NPL ratio |
5.98 | 0.04 p. | 5.98 | (0.02 p. | ) | |||||||||||||||||||
NPL coverage |
52.3 | 0.6 p. | 52.3 | 2.6 p. | ||||||||||||||||||||
Number of employees |
12,093 | 1.0 | 12,093 | (1.0 | ) | |||||||||||||||||||
Number of branches |
476 | (1.0 | ) | 476 | (2.5 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 49 |
JANUARY - SEPTEMBER |
50 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 51 |
JANUARY - SEPTEMBER |
|
52 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
n UNITED STATES (EUR million
3Q14 | o/ 2Q14 | 9M14 | o/ 9M13 | |||||||||||||||||||||
% | % w/o FX | % | % w/o FX | |||||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
1,185 | 4.1 | 0.5 | 3,422 | 10.0 | 13.1 | ||||||||||||||||||
Net fees |
169 | (1.9 | ) | (5.4 | ) | 506 | 15.0 | 18.3 | ||||||||||||||||
Gains (losses) on financial transactions |
62 | 297.5 | 289.2 | 105 | 85.4 | 90.7 | ||||||||||||||||||
Other operating income* |
41 | 28.0 | 24.8 | 90 | | | ||||||||||||||||||
Gross income |
1,457 | 7.2 | 3.6 | 4,123 | 14.7 | 18.0 | ||||||||||||||||||
Operating expenses |
(516 | ) | 9.1 | 5.4 | (1,465 | ) | 5.5 | 8.5 | ||||||||||||||||
General administrative expenses |
(459 | ) | 7.4 | 3.8 | (1,304 | ) | 3.8 | 6.8 | ||||||||||||||||
Personnel |
(259 | ) | 5.0 | 1.5 | (741 | ) | 2.3 | 5.3 | ||||||||||||||||
Other general administrative expenses |
(200 | ) | 10.6 | 7.0 | (563 | ) | 5.9 | 8.9 | ||||||||||||||||
Depreciation and amortisation |
(57 | ) | 24.7 | 20.4 | (162 | ) | 21.1 | 24.6 | ||||||||||||||||
Net operating income |
941 | 6.2 | 2.7 | 2,658 | 20.5 | 24.0 | ||||||||||||||||||
Net loan-loss provisions |
(611 | ) | 22.5 | 18.5 | (1,657 | ) | 60.3 | 64.9 | ||||||||||||||||
Other income |
(14 | ) | 345.3 | 337.8 | (19 | ) | (66.4 | ) | (65.4 | ) | ||||||||||||||
Profit before taxes |
317 | (17.6 | ) | (20.6 | ) | 982 | (11.9 | ) | (9.4 | ) | ||||||||||||||
Tax on profit |
(72 | ) | (40.0 | ) | (42.7 | ) | (271 | ) | (14.4 | ) | (12.0 | ) | ||||||||||||
Profit from continuing operations |
244 | (7.4 | ) | (10.6 | ) | 710 | (10.9 | ) | (8.4 | ) | ||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
Consolidated profit |
244 | (7.4 | ) | (10.6 | ) | 710 | (10.9 | ) | (8.4 | ) | ||||||||||||||
Minority interests |
49 | (24.7 | ) | (27.6 | ) | 159 | 8.4 | 11.5 | ||||||||||||||||
Attributable profit to the Group |
195 | (1.7 | ) | (5.0 | ) | 552 | (15.3 | ) | (12.9 | ) | ||||||||||||||
BALANCE SHEET |
||||||||||||||||||||||||
Customer loans** |
63,729 | 6.2 | (2.2 | ) | 63,729 | 9.5 | 2.0 | |||||||||||||||||
Trading portfolio (w/o loans) |
240 | (3.1 | ) | (10.8 | ) | 240 | 14.5 | 6.7 | ||||||||||||||||
Available-for-sale financial assets |
11,627 | 41.3 | 30.2 | 11,627 | 27.7 | 19.0 | ||||||||||||||||||
Due from credit institutions** |
2,341 | 5.1 | (3.2 | ) | 2,341 | 24.7 | 16.1 | |||||||||||||||||
Intangible assets and property and equipment |
5,966 | 29.9 | 19.7 | 5,966 | 284.3 | 258.1 | ||||||||||||||||||
Other assets |
5,723 | (12.8 | ) | (19.6 | ) | 5,723 | (13.0 | ) | (19.0 | ) | ||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total assets/liabilities & shareholders equity |
89,626 | 9.5 | 0.9 | 89,626 | 15.6 | 7.7 | ||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Customer deposits** |
44,298 | 11.1 | 2.3 | 44,298 | 10.8 | 3.2 | ||||||||||||||||||
Marketable debt securities** |
15,810 | 10.0 | 1.3 | 15,810 | 28.8 | 20.0 | ||||||||||||||||||
Subordinated debt** |
755 | 11.1 | 2.3 | 755 | (58.5 | ) | (61.3 | ) | ||||||||||||||||
Insurance liabilities |
| | | | | | ||||||||||||||||||
Due to credit institutions** |
13,717 | 9.0 | 0.5 | 13,717 | 15.7 | 7.8 | ||||||||||||||||||
Other liabilities |
4,950 | (2.3 | ) | (10.0 | ) | 4,950 | 39.6 | 30.1 | ||||||||||||||||
Shareholders equity*** |
10,096 | 8.7 | 0.2 | 10,096 | 25.1 | 16.5 | ||||||||||||||||||
Other managed and marketed customer funds |
6,855 | 19.6 | 10.2 | 6,855 | 23.3 | 14.9 | ||||||||||||||||||
Mutual and pension funds |
1,431 | 69.5 | 56.2 | 1,431 | 61.5 | 50.5 | ||||||||||||||||||
Managed portfolios |
5,424 | 11.0 | 2.2 | 5,424 | 16.1 | 8.2 | ||||||||||||||||||
Managed and marketed customer funds |
67,718 | 11.6 | 2.8 | 67,718 | 13.6 | 5.8 | ||||||||||||||||||
RATIOS (%) Y OPERATING MEANS |
||||||||||||||||||||||||
ROE |
8.11 | (0.43 p. | ) | 8.11 | (2.59 p. | ) | ||||||||||||||||||
Efficiency ratio (with amortisations) |
35.4 | 0.6 p. | 35.5 | (3.1 p. | ) | |||||||||||||||||||
NPL ratio |
2.68 | (0.25 p. | ) | 2.68 | (0.36 p. | ) | ||||||||||||||||||
NPL coverage |
184.1 | 19.1 p. | 184.1 | 35.2 p. | ||||||||||||||||||||
Number of employees |
15,795 | 1.3 | 15,795 | 5.0 | ||||||||||||||||||||
Number of branches |
812 | 0.1 | 812 | (1.1 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
(**) | Including all on-balance sheet balances for this item |
(***) | Not including profit of the year |
|
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 53 |
JANUARY - SEPTEMBER |
|
54 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
JANUARY - SEPTEMBER |
INFORMATION BY PRINCIPAL SEGMENTS | FINANCIAL REPORT 2014 | 55 |
n CORPORATE ACTIVITIES (EUR million)
3Q14 | 2Q14 | % | 9M14 | 9M13 | % | |||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
(461 | ) | (489 | ) | (5.7 | ) | (1,484 | ) | (1,606 | ) | (7.6 | ) | ||||||||||||
Net fees |
(5 | ) | (6 | ) | (15.0 | ) | (19 | ) | (49 | ) | (61.4 | ) | ||||||||||||
Gains (losses) on financial transactions |
456 | 248 | 83.8 | 1,007 | 921 | 9.2 | ||||||||||||||||||
Other operating income |
20 | 10 | 105.2 | 45 | 111 | (58.9 | ) | |||||||||||||||||
Dividends |
11 | 10 | 6.8 | 25 | 31 | (19.0 | ) | |||||||||||||||||
Income from equity-accounted method |
(10 | ) | (15 | ) | (35.8 | ) | (25 | ) | (12 | ) | 113.1 | |||||||||||||
Other operating income/expenses |
19 | 15 | 26.6 | 45 | 91 | (50.4 | ) | |||||||||||||||||
Gross income |
10 | (237 | ) | | (451 | ) | (623 | ) | (27.6 | ) | ||||||||||||||
Operating expenses |
(194 | ) | (197 | ) | (1.9 | ) | (582 | ) | (529 | ) | 10.1 | |||||||||||||
General administrative expenses |
(163 | ) | (156 | ) | 4.7 | (483 | ) | (442 | ) | 9.4 | ||||||||||||||
Personnel |
(39 | ) | (62 | ) | (36.8 | ) | (168 | ) | (168 | ) | (0.1 | ) | ||||||||||||
Other general administrative expenses |
(124 | ) | (94 | ) | 31.9 | (316 | ) | (274 | ) | 15.3 | ||||||||||||||
Depreciation and amortisation |
(30 | ) | (41 | ) | (26.6 | ) | (99 | ) | (87 | ) | 13.7 | |||||||||||||
Net operating income |
(183 | ) | (434 | ) | (57.8 | ) | (1,033 | ) | (1,152 | ) | (10.3 | ) | ||||||||||||
Net loan-loss provisions |
0 | (1 | ) | | 0 | (203 | ) | | ||||||||||||||||
Other income |
(90 | ) | (67 | ) | 33.7 | (229 | ) | (279 | ) | (17.9 | ) | |||||||||||||
Ordinary profit before taxes |
(273 | ) | (502 | ) | (45.7 | ) | (1,262 | ) | (1,634 | ) | (22.8 | ) | ||||||||||||
Tax on profit |
11 | 59 | (81.0 | ) | 148 | 138 | 7.4 | |||||||||||||||||
Ordinary profit from continuing operations |
(262 | ) | (444 | ) | (41.1 | ) | (1,113 | ) | (1,495 | ) | (25.6 | ) | ||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
Ordinary consolidated profit |
(262 | ) | (444 | ) | (41.1 | ) | (1,113 | ) | (1,495 | ) | (25.6 | ) | ||||||||||||
Minority interests |
(2 | ) | (0 | ) | | (5 | ) | (4 | ) | 39.6 | ||||||||||||||
Ordinary attributable profit to the Group |
(259 | ) | (444 | ) | (41.6 | ) | (1,108 | ) | (1,492 | ) | (25.7 | ) | ||||||||||||
Net capital gains and provisions |
| | | | | | ||||||||||||||||||
Attributable profit to the Group |
(259 | ) | (444 | ) | (41.6 | ) | (1,108 | ) | (1,492 | ) | (25.7 | ) | ||||||||||||
BALANCE SHEET |
||||||||||||||||||||||||
Trading portfolio (w/o loans) |
3,934 | 3,297 | 19.3 | 3,934 | 4,772 | (17.6 | ) | |||||||||||||||||
Available-for-sale financial assets |
6,375 | 6,863 | (7.1 | ) | 6,375 | 18,655 | (65.8 | ) | ||||||||||||||||
Investments |
593 | 542 | 9.4 | 593 | 237 | 150.0 | ||||||||||||||||||
Goodwill |
27,364 | 26,663 | 2.6 | 27,364 | 24,729 | 10.7 | ||||||||||||||||||
Liquidity lent to the Group |
26,437 | 24,882 | 6.3 | 26,437 | 23,866 | 10.8 | ||||||||||||||||||
Capital assigned to Group areas |
71,157 | 70,229 | 1.3 | 71,157 | 67,927 | 4.8 | ||||||||||||||||||
Other assets |
52,007 | 53,467 | (2.7 | ) | 52,007 | 62,225 | (16.4 | ) | ||||||||||||||||
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|
|
|
|
|
|
|
|
|
|||||||||||||
Total assets/liabilities & shareholders equity |
187,867 | 185,943 | 1.0 | 187,867 | 202,411 | (7.2 | ) | |||||||||||||||||
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Customer deposits* |
1,665 | 1,563 | 6.5 | 1,665 | 4,916 | (66.1 | ) | |||||||||||||||||
Marketable debt securities* |
56,539 | 60,754 | (6.9 | ) | 56,539 | 69,149 | (18.2 | ) | ||||||||||||||||
Subordinated debt* |
3,481 | 5,263 | (33.9 | ) | 3,481 | 4,593 | (24.2 | ) | ||||||||||||||||
Other liabilities |
42,164 | 34,084 | 23.7 | 42,164 | 42,888 | (1.7 | ) | |||||||||||||||||
Group capital and reserves** |
84,019 | 84,279 | (0.3 | ) | 84,019 | 80,866 | 3.9 | |||||||||||||||||
Other managed and marketed customer funds |
| | | | | | ||||||||||||||||||
Mutual and pension funds |
| | | | | | ||||||||||||||||||
Managed portfolios |
| | | | | | ||||||||||||||||||
Managed and marketed customer funds |
61,685 | 67,580 | (8.7 | ) | 61,685 | 78,657 | (21.6 | ) | ||||||||||||||||
OPERATING MEANS |
||||||||||||||||||||||||
Number of employees |
2,603 | 2,556 | 1.8 | 2,603 | 2,513 | 3.6 |
(*) | Including all on-balance sheet balances for this item |
(**) | Not including profit of the year |
JANUARY - SEPTEMBER |
56 | FINANCIAL REPORT 2014 | INFORMATION BY PRINCIPAL SEGMENTS |
JANUARY - SEPTEMBER |
INFORMATION BY SECONDARY SEGMENTS | FINANCIAL REPORT 2014 | 57 |
n RETAIL BANKING (EUR million)
o/ 2Q14 | o/ 9M13 | |||||||||||||||||||||||
3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | |||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
7,195 | 1.4 | (0.2 | ) | 21,121 | 0.8 | 6.7 | |||||||||||||||||
Net fees |
1,945 | 3.0 | 1.7 | 5,690 | (3.9 | ) | 2.2 | |||||||||||||||||
Gains (losses) on financial transactions |
209 | 162.1 | 162.1 | 396 | (57.0 | ) | (54.4 | ) | ||||||||||||||||
Other operating income* |
(51 | ) | 91.4 | 100.9 | (158 | ) | (39.4 | ) | (36.6 | ) | ||||||||||||||
Gross income |
9,299 | 2.8 | 1.4 | 27,048 | (1.8 | ) | 4.1 | |||||||||||||||||
Operating expenses |
(4,209 | ) | 3.5 | 2.1 | (12,296 | ) | (3.0 | ) | 2.1 | |||||||||||||||
Net operating income |
5,090 | 2.3 | 0.7 | 14,752 | (0.7 | ) | 5.8 | |||||||||||||||||
Net loan-loss provisions |
(2,582 | ) | 8.8 | 7.3 | (7,441 | ) | (10.4 | ) | (4.2 | ) | ||||||||||||||
Other income |
(404 | ) | 19.6 | 18.3 | (1,009 | ) | 34.3 | 41.6 | ||||||||||||||||
Profit before taxes |
2,104 | (7.1 | ) | (8.7 | ) | 6,302 | 8.5 | 15.3 | ||||||||||||||||
Tax on profit |
(475 | ) | (15.3 | ) | (16.9 | ) | (1,509 | ) | 16.4 | 24.5 | ||||||||||||||
Profit from continuing operations |
1,629 | (4.4 | ) | (6.0 | ) | 4,793 | 6.2 | 12.6 | ||||||||||||||||
Net profit from discontinued operations |
(7 | ) | | | (7 | ) | (52.8 | ) | (55.0 | ) | ||||||||||||||
Consolidated profit |
1,622 | (4.8 | ) | (6.3 | ) | 4,786 | 6.4 | 12.9 | ||||||||||||||||
Minority interests |
228 | (10.2 | ) | (11.7 | ) | 700 | (9.0 | ) | (1.8 | ) | ||||||||||||||
Attributable profit to the Group |
1,394 | (3.9 | ) | (5.4 | ) | 4,086 | 9.6 | 15.9 | ||||||||||||||||
BUSINESS VOLUMES |
||||||||||||||||||||||||
Customer loans |
621,898 | 2.0 | 0.1 | 621,898 | 4.4 | 1.5 | ||||||||||||||||||
Customer deposits |
519,873 | 2.2 | 0.6 | 519,873 | (0.1 | ) | (2.8 | ) |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
JANUARY - SEPTEMBER |
58 | FINANCIAL REPORT 2014 | INFORMATION BY SECONDARY SEGMENTS |
n RETAIL BANKING. INCOME STATEMENT (EUR million)
Net operating income | Attibutable profit to the Group | |||||||||||||||||||||||||||||||||||||||||||||||
3Q14 | o/ 2Q14 | 9M14 | o/ 9M13 | 3Q14 | o/ 2Q14 | 9M14 | o/ 9M13 | |||||||||||||||||||||||||||||||||||||||||
% | % w/o FX | % | % w/o FX | % | % w/o FX | % | % w/o FX | |||||||||||||||||||||||||||||||||||||||||
Continental Europe |
1,223 | (2.0 | ) | (2.0 | ) | 3,614 | 10.6 | 10.9 | 363 | (4.8 | ) | (4.7 | ) | 1,093 | 44.5 | 45.3 | ||||||||||||||||||||||||||||||||
United Kingdom |
636 | 6.2 | 3.4 | 1,814 | 24.4 | 18.5 | 374 | 5.8 | 3.1 | 1,062 | 58.6 | 51.1 | ||||||||||||||||||||||||||||||||||||
Latin America |
2,320 | 2.5 | 1.1 | 6,748 | (16.0 | ) | (5.0 | ) | 468 | (8.7 | ) | (10.0 | ) | 1,411 | (18.2 | ) | (6.6 | ) | ||||||||||||||||||||||||||||||
USA |
911 | 5.3 | 1.7 | 2,577 | 22.3 | 25.8 | 188 | (6.9 | ) | (9.9 | ) | 521 | (9.7 | ) | (7.1 | ) | ||||||||||||||||||||||||||||||||
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|
|||||||||||||||||||||||||
Total Retail Banking |
5,090 | 2.3 | 0.7 | 14,752 | (0.7 | ) | 5.8 | 1,394 | (3.9 | ) | (5.4 | ) | 4,086 | 9.6 | 15.9 | |||||||||||||||||||||||||||||||||
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JANUARY - SEPTEMBER |
INFORMATION BY SECONDARY SEGMENTS | FINANCIAL REPORT 2014 | 59 |
n GLOBAL WHOLESALE BANKING (EUR million)
o/ 2Q14 | o/ 9M13 | |||||||||||||||||||||||
3Q14 | % | % w/o FX | 9M14 | % | % w/o FX | |||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
619 | (5.6 | ) | (6.6 | ) | 1,854 | 7.5 | 14.9 | ||||||||||||||||
Net fees |
342 | (7.8 | ) | (8.9 | ) | 1,053 | 7.0 | 12.1 | ||||||||||||||||
Gains (losses) on financial transactions |
280 | 63.3 | 61.8 | 801 | (16.9 | ) | (12.9 | ) | ||||||||||||||||
Other operating income* |
43 | (68.7 | ) | (68.7 | ) | 210 | 4.7 | 4.8 | ||||||||||||||||
Gross income |
1,284 | (3.8 | ) | (4.8 | ) | 3,918 | 1.1 | 6.7 | ||||||||||||||||
Operating expenses |
(468 | ) | 5.0 | 3.8 | (1,353 | ) | 1.8 | 6.0 | ||||||||||||||||
Net operating income |
816 | (8.3 | ) | (9.2 | ) | 2,564 | 0.8 | 7.0 | ||||||||||||||||
Net loan-loss provisions |
(130 | ) | (34.9 | ) | (35.9 | ) | (438 | ) | (44.6 | ) | (43.3 | ) | ||||||||||||
Other income |
(3 | ) | (86.7 | ) | (87.2 | ) | (41 | ) | (9.8 | ) | (10.1 | ) | ||||||||||||
Profit before taxes |
683 | 1.9 | 1.1 | 2,085 | 22.2 | 32.2 | ||||||||||||||||||
Tax on profit |
(193 | ) | 5.5 | 4.8 | (576 | ) | 22.1 | 33.6 | ||||||||||||||||
Profit from continuing operations |
491 | 0.6 | (0.2 | ) | 1,509 | 22.2 | 31.6 | |||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
Consolidated profit |
491 | 0.6 | (0.2 | ) | 1,509 | 22.2 | 31.6 | |||||||||||||||||
Minority interests |
65 | 8.3 | 7.0 | 181 | 19.3 | 33.3 | ||||||||||||||||||
Attributable profit to the Group |
426 | (0.5 | ) | (1.3 | ) | 1,328 | 22.6 | 31.4 | ||||||||||||||||
BUSINESS VOLUMES |
||||||||||||||||||||||||
Customer loans |
81,942 | 3.5 | 2.9 | 81,942 | (7.8 | ) | (8.6 | ) | ||||||||||||||||
Customer deposits |
89,248 | 21.8 | 21.2 | 89,248 | 21.7 | 21.6 |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
JANUARY - SEPTEMBER |
60 | FINANCIAL REPORT 2014 | INFORMATION BY SECONDARY SEGMENTS |
JANUARY - SEPTEMBER |
INFORMATION BY SECONDARY SEGMENTS | FINANCIAL REPORT 2014 | 61 |
n PRIVATE BANKING, ASSET MANAGEMENT AND INSURANCE (EUR million)
3Q14 | o/ 2Q14 | 9M14 | o/ 9M13 | |||||||||||||||||||||
% | % w/o FX | % | % w/o FX | |||||||||||||||||||||
INCOME STATEMENT |
||||||||||||||||||||||||
Net interest income |
119 | 9.1 | 7.9 | 346 | (7.2 | ) | (4.5 | ) | ||||||||||||||||
Net fees |
154 | 4.5 | 3.0 | 441 | 8.3 | 11.9 | ||||||||||||||||||
Gains (losses) on financial transactions |
6 | (46.8 | ) | (48.5 | ) | 26 | (27.7 | ) | (25.0 | ) | ||||||||||||||
Other operating income* |
99 | 3.8 | 2.9 | 279 | (3.9 | ) | 1.7 | |||||||||||||||||
Gross income |
378 | 4.1 | 2.8 | 1,092 | (1.3 | ) | 2.5 | |||||||||||||||||
Operating expenses |
(147 | ) | 2.1 | 0.7 | (432 | ) | 0.6 | 3.3 | ||||||||||||||||
Net operating income |
232 | 5.3 | 4.2 | 660 | (2.5 | ) | 2.0 | |||||||||||||||||
Net loan-loss provisions |
18 | 52.9 | 52.9 | 4 | | | ||||||||||||||||||
Other income |
(2 | ) | 264.5 | 294.0 | (6 | ) | (0.1 | ) | 8.6 | |||||||||||||||
Profit before taxes |
248 | 7.1 | 6.0 | 659 | 4.5 | 9.5 | ||||||||||||||||||
Tax on profit |
(53 | ) | 13.1 | 11.9 | (139 | ) | 7.1 | 10.0 | ||||||||||||||||
Profit from continuing operations |
194 | 5.5 | 4.4 | 520 | 3.8 | 9.4 | ||||||||||||||||||
Net profit from discontinued operations |
| | | | | | ||||||||||||||||||
Consolidated profit |
194 | 5.5 | 4.4 | 520 | 3.8 | 9.4 | ||||||||||||||||||
Minority interests |
5 | 34.5 | 34.5 | 15 | (15.6 | ) | (6.3 | ) | ||||||||||||||||
Attributable profit to the Group |
189 | 4.9 | 3.8 | 506 | 4.5 | 9.9 |
(*) | Including dividends, income from the equity-accounted method and other operating income/expenses |
JANUARY - SEPTEMBER |
62 | FINANCIAL REPORT 2014 | INFORMATION BY SECONDARY SEGMENTS |
n PRIVATE BANKING, ASSET MANAGEMENT AND INSURANCE. INCOME STATEMENT (EUR million)
Net operating income | Attibutable profit to the Group | |||||||||||||||||||||||||||||||||||||||||||||||
3Q14 | o/ 2Q14 | 9M14 | o/ 9M13 | 3Q14 | o/ 2Q14 | 9M14 | o/ 9M13 | |||||||||||||||||||||||||||||||||||||||||
% | % w/o FX | % | % w/o FX | % | % w/o FX | % | % w/o FX | |||||||||||||||||||||||||||||||||||||||||
Private Banking |
121 | 12.3 | 10.9 | 346 | (5.7 | ) | (3.5 | ) | 94 | 16.2 | 14.9 | 234 | 5.2 | 7.8 | ||||||||||||||||||||||||||||||||||
Asset Management |
28 | (12.7 | ) | (13.6 | ) | 79 | (9.2 | ) | (5.7 | ) | 28 | (15.9 | ) | (16.8 | ) | 79 | (10.3 | ) | (6.9 | ) | ||||||||||||||||||||||||||||
Insurance |
82 | 3.2 | 2.3 | 235 | 5.5 | 14.7 | 67 | 1.3 | 0.3 | 193 | 11.1 | 21.9 | ||||||||||||||||||||||||||||||||||||
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|||||||||||||||||||||||||
Total |
232 | 5.3 | 4.2 | 660 | (2.5 | ) | 2.0 | 189 | 4.9 | 3.8 | 506 | 4.5 | 9.9 | |||||||||||||||||||||||||||||||||||
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JANUARY - SEPTEMBER |
CORPORATE GOVERNANCE | FINANCIAL REPORT 2014 | 63 |
Corporate Governance
JANUARY - SEPTEMBER |
64 | FINANCIAL REPORT 2014 | SIGNIFICANT EVENTS IN THE QUARTER |
Significant events in the quarter and subsequent ones
JANUARY - SEPTEMBER |
CORPORATE SOCIAL RESPONSIBILITY | FINANCIAL REPORT 2014 | 65 |
Corporate Social Responsibility
JANUARY - SEPTEMBER |
Variation | ||||||||||||||||||||
9M 14 | 9M 13 | Amount | % | 2013 | ||||||||||||||||
Balance sheet (EUR million) |
||||||||||||||||||||
Total assets |
1,240,979 | 1,210,198 | 30,781 | 2.5 | 1,134,003 | |||||||||||||||
Net customer loans |
721,988 | 702,828 | 19,161 | 2.7 | 684,690 | |||||||||||||||
Customer deposits |
646,331 | 633,433 | 12,897 | 2.0 | 607,836 | |||||||||||||||
Managed and marketed customer funds |
1,020,433 | 977,778 | 42,655 | 4.4 | 946,210 | |||||||||||||||
Shareholders equity |
88,154 | 83,954 | 4,200 | 5.0 | 84,302 | |||||||||||||||
Total managed and marketed funds |
1,402,153 | 1,346,697 | 55,455 | 4.1 | 1,269,917 | |||||||||||||||
Income statement * (EUR million) |
||||||||||||||||||||
Net interest income |
21,834 | 21,489 | 345 | 1.6 | 28,419 | |||||||||||||||
Gross income |
31,572 | 31,903 | (330 | ) | (1.0 | ) | 41,931 | |||||||||||||
Pre-provision profit (net operating income) |
16,750 | 16,804 | (55 | ) | (0.3 | ) | 21,773 | |||||||||||||
Profit before taxes |
7,140 | 5,808 | 1,331 | 22.9 | 7,637 | |||||||||||||||
Attributable profit to the Group |
4,361 | 3,311 | 1,050 | 31.7 | 4,370 |
(*).- | Variations w/o exchange rate |
Net interest income: +8.1%; Gross income: +4.9%; Pre-provision profit: +6.6%; Attributable profit: +44.7%
EPS, profitability and efficiency (%) |
||||||||||||||||||||
EPS (euro) |
0.367 | 0.309 | 0.058 | 18.6 | 0.403 | |||||||||||||||
ROE |
6.94 | 5.48 | 5.42 | |||||||||||||||||
ROTE |
10.10 | 7.98 | 7.87 | |||||||||||||||||
ROA |
0.59 | 0.45 | 0.45 | |||||||||||||||||
RoRWA |
1.28 | |||||||||||||||||||
Efficiency ratio (with amortisations) |
46.95 | 47.33 | 48.07 | |||||||||||||||||
Solvency and NPL ratios (%) |
||||||||||||||||||||
CET1** |
11.44 | |||||||||||||||||||
NPL ratio |
5.28 | 5.40 | 5.61 | |||||||||||||||||
Coverage ratio |
67.5 | 67.1 | 64.9 | |||||||||||||||||
Market capitalisation and shares |
||||||||||||||||||||
Shares (millions at period-end) |
11,988 | 11,092 | 896 | 8.1 | 11,333 | |||||||||||||||
Share price (euros) |
7.611 | 6.028 | 1.583 | 26.3 | 6.506 | |||||||||||||||
Market capitalisation (EUR million) |
91,241 | 66,863 | 24,378 | 36.5 | 73,735 | |||||||||||||||
Book value (euro) |
7.36 | 7.58 | 7.44 | |||||||||||||||||
Price / Book value (X) |
1.03 | 0.79 | 0.87 | |||||||||||||||||
P/E ratio (X) |
15.55 | 14.61 | 16.13 | |||||||||||||||||
Other data |
||||||||||||||||||||
Number of shareholders |
3,229,672 | 3,281,450 | (51,778 | ) | (1.6 | ) | 3,299,026 | |||||||||||||
Number of employees |
183,534 | 188,265 | (4,731 | ) | (2.5 | ) | 186,540 | |||||||||||||
Number of branches |
13,067 | 14,561 | (1,494 | ) | (10.3 | ) | 13,927 |
(**).- | Including impact from the Alternative Standard Approach (ASA) model of Brazils operational risk, approved by BACEN (0.29 p.p.) but pending authorization from the regulator on the consolidated Group. |
Note: The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on October, 23 2014, following a favourable report from the Audit Committee on October, 20 2014. The Audit Committee verified that the information for 2014 was based on the same principles and practices as those used to draw up the annual financial statements.
Income statement
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Net interest income |
21,834 | 21,489 | 345 | 1.6 | ||||||||||||
Net fees |
7,172 | 7,277 | (106 | ) | (1.5 | ) | ||||||||||
Gains (losses) on financial transactions |
2,229 | 2,842 | (613 | ) | (21.6 | ) | ||||||||||
Other operating income |
337 | 294 | 43 | 14.8 | ||||||||||||
Dividends |
323 | 276 | 47 | 17.0 | ||||||||||||
Income from equity-accounted method |
180 | 204 | (24 | ) | (11.9 | ) | ||||||||||
Other operating income/expenses |
(166 | ) | (186 | ) | 21 | (11.1 | ) | |||||||||
Gross income |
31,572 | 31,903 | (330 | ) | (1.0 | ) | ||||||||||
Operating expenses |
(14,822 | ) | (15,098 | ) | 276 | (1.8 | ) | |||||||||
General administrative expenses |
(13,125 | ) | (13,363 | ) | 237 | (1.8 | ) | |||||||||
Personnel |
(7,543 | ) | (7,716 | ) | 174 | (2.3 | ) | |||||||||
Other general administrative expenses |
(5,583 | ) | (5,646 | ) | 64 | (1.1 | ) | |||||||||
Depreciation and amortisation |
(1,697 | ) | (1,735 | ) | 38 | (2.2 | ) | |||||||||
Net operating income |
16,750 | 16,804 | (55 | ) | (0.3 | ) | ||||||||||
Net loan-loss provisions |
(8,110 | ) | (9,566 | ) | 1,456 | (15.2 | ) | |||||||||
Impairment losses on other assets |
(225 | ) | (378 | ) | 153 | (40.6 | ) | |||||||||
Other income |
(1,275 | ) | (1,052 | ) | (223 | ) | 21.2 | |||||||||
Ordinary profit before taxes |
7,140 | 5,808 | 1,331 | 22.9 | ||||||||||||
Tax on profit |
(1,882 | ) | (1,548 | ) | (333 | ) | 21.5 | |||||||||
Ordinary profit from continuing operations |
5,258 | 4,260 | 998 | 23.4 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (14 | ) | 8 | (52.8 | ) | |||||||||
Ordinary consolidated profit |
5,252 | 4,246 | 1,006 | 23.7 | ||||||||||||
Minority interests |
891 | 935 | (45 | ) | (4.8 | ) | ||||||||||
Ordinary attributable profit to the Group |
4,361 | 3,311 | 1,050 | 31.7 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
4,361 | 3,311 | 1,050 | 31.7 | ||||||||||||
EPS (euros) |
0.367 | 0.309 | 0.058 | 18.6 | ||||||||||||
Diluted EPS (euros) |
0.366 | 0.308 | 0.058 | 19.0 | ||||||||||||
Pro memoria: |
||||||||||||||||
Average total assets |
1,185,361 | 1,250,065 | (64,704 | ) | (5.2 | ) | ||||||||||
Average shareholders equity |
83,834 | 80,577 | 3,256 | 4.0 |
Quarterly income statement
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Net interest income |
7,206 | 7,339 | 6,944 | 6,930 | 6,992 | 7,370 | 7,471 | |||||||||||||||||||||
Net fees |
2,484 | 2,494 | 2,300 | 2,345 | 2,331 | 2,403 | 2,439 | |||||||||||||||||||||
Gains (losses) on financial transactions |
967 | 880 | 995 | 653 | 767 | 511 | 952 | |||||||||||||||||||||
Other operating income |
66 | 134 | 94 | 100 | 34 | 204 | 99 | |||||||||||||||||||||
Dividends |
59 | 145 | 72 | 102 | 31 | 220 | 72 | |||||||||||||||||||||
Income from equity-accounted method |
66 | 58 | 80 | 79 | 65 | 42 | 72 | |||||||||||||||||||||
Other operating income/expenses |
(59 | ) | (69 | ) | (58 | ) | (81 | ) | (63 | ) | (58 | ) | (45 | ) | ||||||||||||||
Gross income |
10,722 | 10,847 | 10,333 | 10,029 | 10,124 | 10,488 | 10,961 | |||||||||||||||||||||
Operating expenses |
(5,068 | ) | (5,088 | ) | (4,943 | ) | (5,060 | ) | (4,847 | ) | (4,906 | ) | (5,070 | ) | ||||||||||||||
General administrative expenses |
(4,497 | ) | (4,485 | ) | (4,381 | ) | (4,395 | ) | (4,256 | ) | (4,360 | ) | (4,509 | ) | ||||||||||||||
Personnel |
(2,631 | ) | (2,606 | ) | (2,478 | ) | (2,559 | ) | (2,455 | ) | (2,515 | ) | (2,572 | ) | ||||||||||||||
Other general administrative expenses |
(1,865 | ) | (1,879 | ) | (1,902 | ) | (1,836 | ) | (1,801 | ) | (1,844 | ) | (1,937 | ) | ||||||||||||||
Depreciation and amortisation |
(571 | ) | (602 | ) | (562 | ) | (665 | ) | (590 | ) | (546 | ) | (560 | ) | ||||||||||||||
Net operating income |
5,655 | 5,760 | 5,390 | 4,968 | 5,277 | 5,582 | 5,891 | |||||||||||||||||||||
Net loan-loss provisions |
(3,142 | ) | (3,399 | ) | (3,025 | ) | (2,774 | ) | (2,695 | ) | (2,638 | ) | (2,777 | ) | ||||||||||||||
Impairment losses on other assets |
(110 | ) | (126 | ) | (141 | ) | (146 | ) | (87 | ) | (71 | ) | (67 | ) | ||||||||||||||
Other income |
(262 | ) | (422 | ) | (368 | ) | (220 | ) | (347 | ) | (438 | ) | (491 | ) | ||||||||||||||
Ordinary profit before taxes |
2,141 | 1,812 | 1,856 | 1,828 | 2,149 | 2,435 | 2,556 | |||||||||||||||||||||
Tax on profit |
(577 | ) | (453 | ) | (518 | ) | (526 | ) | (569 | ) | (664 | ) | (649 | ) | ||||||||||||||
Ordinary profit from continuing operations |
1,564 | 1,359 | 1,338 | 1,302 | 1,579 | 1,771 | 1,908 | |||||||||||||||||||||
Net profit from discontinued operations |
| (14 | ) | (0 | ) | (1 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Ordinary consolidated profit |
1,564 | 1,345 | 1,337 | 1,301 | 1,579 | 1,771 | 1,901 | |||||||||||||||||||||
Minority interests |
359 | 294 | 282 | 242 | 277 | 318 | 296 | |||||||||||||||||||||
Ordinary attributable profit to the Group |
1,205 | 1,050 | 1,055 | 1,060 | 1,303 | 1,453 | 1,605 | |||||||||||||||||||||
Net capital gains and provisions |
| | | | | | | |||||||||||||||||||||
Attributable profit to the Group |
1,205 | 1,050 | 1,055 | 1,060 | 1,303 | 1,453 | 1,605 | |||||||||||||||||||||
EPS (euros) |
0.116 | 0.098 | 0.096 | 0.094 | 0.113 | 0.122 | 0.131 | |||||||||||||||||||||
Diluted EPS (euros) |
0.115 | 0.098 | 0.095 | 0.094 | 0.113 | 0.122 | 0.131 |
Income statement
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Net interest income |
21,834 | 20,199 | 1,634 | 8.1 | ||||||||||||
Net fees |
7,172 | 6,869 | 303 | 4.4 | ||||||||||||
Gains (losses) on financial transactions |
2,229 | 2,745 | (515 | ) | (18.8 | ) | ||||||||||
Other operating income |
337 | 289 | 48 | 16.7 | ||||||||||||
Dividends |
323 | 271 | 53 | 19.4 | ||||||||||||
Income from equity-accounted method |
180 | 182 | (3 | ) | (1.4 | ) | ||||||||||
Other operating income/expenses |
(166 | ) | (164 | ) | (2 | ) | 1.0 | |||||||||
Gross income |
31,572 | 30,102 | 1,470 | 4.9 | ||||||||||||
Operating expenses |
(14,822 | ) | (14,392 | ) | (431 | ) | 3.0 | |||||||||
General administrative expenses |
(13,125 | ) | (12,726 | ) | (399 | ) | 3.1 | |||||||||
Personnel |
(7,543 | ) | (7,365 | ) | (178 | ) | 2.4 | |||||||||
Other general administrative expenses |
(5,583 | ) | (5,361 | ) | (221 | ) | 4.1 | |||||||||
Depreciation and amortisation |
(1,697 | ) | (1,666 | ) | (31 | ) | 1.9 | |||||||||
Net operating income |
16,750 | 15,710 | 1,040 | 6.6 | ||||||||||||
Net loan-loss provisions |
(8,110 | ) | (9,011 | ) | 901 | (10.0 | ) | |||||||||
Impairment losses on other assets |
(225 | ) | (376 | ) | 151 | (40.3 | ) | |||||||||
Other income |
(1,275 | ) | (1,015 | ) | (260 | ) | 25.7 | |||||||||
Ordinary profit before taxes |
7,140 | 5,308 | 1,832 | 34.5 | ||||||||||||
Tax on profit |
(1,882 | ) | (1,419 | ) | (462 | ) | 32.6 | |||||||||
Ordinary profit from continuing operations |
5,258 | 3,889 | 1,370 | 35.2 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (15 | ) | 8 | (55.0 | ) | |||||||||
Ordinary consolidated profit |
5,252 | 3,874 | 1,378 | 35.6 | ||||||||||||
Minority interests |
891 | 861 | 30 | 3.5 | ||||||||||||
Ordinary attributable profit to the Group |
4,361 | 3,013 | 1,348 | 44.7 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
4,361 | 3,013 | 1,348 | 44.7 |
Quarterly income statement
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Net interest income |
6,608 | 6,789 | 6,803 | 6,888 | 7,126 | 7,362 | 7,346 | |||||||||||||||||||||
Net fees |
2,300 | 2,320 | 2,249 | 2,316 | 2,366 | 2,400 | 2,406 | |||||||||||||||||||||
Gains (losses) on financial transactions |
919 | 857 | 968 | 649 | 768 | 511 | 949 | |||||||||||||||||||||
Other operating income |
64 | 133 | 92 | 101 | 35 | 205 | 98 | |||||||||||||||||||||
Dividends |
58 | 142 | 71 | 102 | 32 | 220 | 71 | |||||||||||||||||||||
Income from equity-accounted method |
57 | 49 | 76 | 76 | 67 | 42 | 70 | |||||||||||||||||||||
Other operating income/expenses |
(51 | ) | (58 | ) | (55 | ) | (76 | ) | (64 | ) | (57 | ) | (44 | ) | ||||||||||||||
Gross income |
9,891 | 10,098 | 10,112 | 9,954 | 10,295 | 10,478 | 10,798 | |||||||||||||||||||||
Operating expenses |
(4,754 | ) | (4,790 | ) | (4,848 | ) | (5,013 | ) | (4,917 | ) | (4,903 | ) | (5,002 | ) | ||||||||||||||
General administrative expenses |
(4,216 | ) | (4,217 | ) | (4,293 | ) | (4,351 | ) | (4,318 | ) | (4,358 | ) | (4,450 | ) | ||||||||||||||
Personnel |
(2,475 | ) | (2,458 | ) | (2,432 | ) | (2,540 | ) | (2,490 | ) | (2,515 | ) | (2,538 | ) | ||||||||||||||
Other general administrative expenses |
(1,741 | ) | (1,760 | ) | (1,861 | ) | (1,811 | ) | (1,828 | ) | (1,843 | ) | (1,912 | ) | ||||||||||||||
Depreciation and amortisation |
(539 | ) | (572 | ) | (555 | ) | (663 | ) | (599 | ) | (546 | ) | (552 | ) | ||||||||||||||
Net operating income |
5,137 | 5,309 | 5,264 | 4,940 | 5,378 | 5,575 | 5,797 | |||||||||||||||||||||
Net loan-loss provisions |
(2,875 | ) | (3,160 | ) | (2,977 | ) | (2,771 | ) | (2,746 | ) | (2,633 | ) | (2,731 | ) | ||||||||||||||
Impairment losses on other assets |
(109 | ) | (125 | ) | (142 | ) | (142 | ) | (87 | ) | (70 | ) | (67 | ) | ||||||||||||||
Other income |
(251 | ) | (406 | ) | (357 | ) | (216 | ) | (353 | ) | (437 | ) | (485 | ) | ||||||||||||||
Ordinary profit before taxes |
1,902 | 1,618 | 1,788 | 1,812 | 2,192 | 2,435 | 2,513 | |||||||||||||||||||||
Tax on profit |
(519 | ) | (405 | ) | (496 | ) | (519 | ) | (581 | ) | (663 | ) | (637 | ) | ||||||||||||||
Ordinary profit from continuing operations |
1,384 | 1,213 | 1,292 | 1,293 | 1,611 | 1,772 | 1,876 | |||||||||||||||||||||
Net profit from discontinued operations |
| (15 | ) | (0 | ) | (0 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Ordinary consolidated profit |
1,384 | 1,198 | 1,292 | 1,293 | 1,611 | 1,771 | 1,869 | |||||||||||||||||||||
Minority interests |
322 | 266 | 273 | 240 | 282 | 317 | 291 | |||||||||||||||||||||
Ordinary attributable profit to the Group |
1,062 | 932 | 1,019 | 1,053 | 1,329 | 1,454 | 1,578 | |||||||||||||||||||||
Net capital gains and provisions |
| | | | | | | |||||||||||||||||||||
Attributable profit to the Group |
1,062 | 932 | 1,019 | 1,053 | 1,329 | 1,454 | 1,578 |
Exchange rates: 1 euro / currency parity
Average (income statement) | Period-end (balance sheet) | |||||||||||||||||||
9M 14 | 9M 13 | 30.09.14 | 31.12.13 | 30.09.13 | ||||||||||||||||
US$ |
1.354 | 1.317 | 1.258 | 1.379 | 1.351 | |||||||||||||||
Pound sterling |
0.812 | 0.852 | 0.777 | 0.834 | 0.836 | |||||||||||||||
Brazilian real |
3.099 | 2.779 | 3.082 | 3.258 | 3.041 | |||||||||||||||
Mexican peso |
17.766 | 16.678 | 16.998 | 18.073 | 17.846 | |||||||||||||||
Chilean peso |
759.987 | 642.322 | 755.823 | 724.579 | 682.880 | |||||||||||||||
Argentine peso |
10.787 | 6.934 | 10.672 | 8.990 | 7.823 | |||||||||||||||
Polish zloty |
4.175 | 4.200 | 4.178 | 4.154 | 4.229 |
Net fees
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Fees from services |
4,303 | 4,409 | (107 | ) | (2.4 | ) | ||||||||||
Mutual & pension funds |
667 | 638 | 29 | 4.6 | ||||||||||||
Securities and custody |
577 | 496 | 81 | 16.4 | ||||||||||||
Insurance |
1,625 | 1,734 | (109 | ) | (6.3 | ) | ||||||||||
Net fee income |
7,172 | 7,277 | (106 | ) | (1.5 | ) |
Operating expenses
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Personnel expenses |
7,543 | 7,716 | (174 | ) | (2.3 | ) | ||||||||||
General expenses |
5,583 | 5,646 | (64 | ) | (1.1 | ) | ||||||||||
Information technology |
680 | 742 | (62 | ) | (8.3 | ) | ||||||||||
Communications |
381 | 476 | (96 | ) | (20.0 | ) | ||||||||||
Advertising |
454 | 440 | 14 | 3.2 | ||||||||||||
Buildings and premises |
1,341 | 1,375 | (34 | ) | (2.4 | ) | ||||||||||
Printed and office material |
113 | 124 | (11 | ) | (9.1 | ) | ||||||||||
Taxes (other than profit tax) |
341 | 336 | 5 | 1.4 | ||||||||||||
Other expenses |
2,272 | 2,153 | 120 | 5.6 | ||||||||||||
Personnel and general expenses |
13,125 | 13,363 | (237 | ) | (1.8 | ) | ||||||||||
Depreciation and amortisation |
1,697 | 1,735 | (38 | ) | (2.2 | ) | ||||||||||
Total operating expenses |
14,822 | 15,098 | (276 | ) | (1.8 | ) |
Net loan-loss provisions
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Non performing loans |
9,069 | 11,070 | (2,001 | ) | (18.1 | ) | ||||||||||
Country-risk |
(4 | ) | 2 | (5 | ) | | ||||||||||
Recovery of written-off assets |
(956 | ) | (1,506 | ) | 550 | (36.5 | ) | |||||||||
Total |
8,110 | 9,566 | (1,456 | ) | (15.2 | ) |
Balance sheet
EUR million
Variation | ||||||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | 31.12.13 | ||||||||||||||||
Assets |
||||||||||||||||||||
Cash on hand and deposits at central banks |
76,478 | 88,099 | (11,621 | ) | (13.2 | ) | 77,103 | |||||||||||||
Trading portfolio |
142,840 | 153,312 | (10,472 | ) | (6.8 | ) | 115,309 | |||||||||||||
Debt securities |
58,325 | 43,179 | 15,147 | 35.1 | 40,841 | |||||||||||||||
Customer loans |
524 | 9,998 | (9,474 | ) | (94.8 | ) | 5,079 | |||||||||||||
Equities |
9,770 | 6,080 | 3,690 | 60.7 | 4,967 | |||||||||||||||
Trading derivatives |
71,533 | 79,689 | (8,156 | ) | (10.2 | ) | 58,920 | |||||||||||||
Deposits from credit institutions |
2,688 | 14,367 | (11,680 | ) | (81.3 | ) | 5,503 | |||||||||||||
Other financial assets at fair value |
35,925 | 38,660 | (2,735 | ) | (7.1 | ) | 31,441 | |||||||||||||
Customer loans |
10,266 | 11,878 | (1,612 | ) | (13.6 | ) | 13,255 | |||||||||||||
Other (deposits at credit institutions, debt securities and |
25,659 | 26,782 | (1,123 | ) | (4.2 | ) | 18,185 | |||||||||||||
Available-for-sale financial assets |
99,226 | 93,346 | 5,880 | 6.3 | 83,799 | |||||||||||||||
Debt securities |
94,333 | 88,929 | 5,404 | 6.1 | 79,844 | |||||||||||||||
Equities |
4,893 | 4,417 | 476 | 10.8 | 3,955 | |||||||||||||||
Loans |
784,406 | 743,030 | 41,376 | 5.6 | 731,420 | |||||||||||||||
Deposits at credit institutions |
65,372 | 54,167 | 11,205 | 20.7 | 57,178 | |||||||||||||||
Customer loans |
711,198 | 680,952 | 30,246 | 4.4 | 666,356 | |||||||||||||||
Debt securities |
7,836 | 7,911 | (75 | ) | (0.9 | ) | 7,886 | |||||||||||||
Investments |
3,619 | 2,879 | 740 | 25.7 | 3,377 | |||||||||||||||
Intangible assets and property and equipment |
21,431 | 17,784 | 3,647 | 20.5 | 18,137 | |||||||||||||||
Goodwill |
27,364 | 24,732 | 2,633 | 10.6 | 24,263 | |||||||||||||||
Other |
49,689 | 48,356 | 1,333 | 2.8 | 49,154 | |||||||||||||||
Total assets |
1,240,979 | 1,210,198 | 30,781 | 2.5 | 1,134,003 | |||||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||
Trading portfolio |
107,225 | 128,994 | (21,769 | ) | (16.9 | ) | 94,695 | |||||||||||||
Customer deposits |
9,101 | 15,085 | (5,984 | ) | (39.7 | ) | 8,500 | |||||||||||||
Marketable debt securities |
197 | 1 | 197 | | 1 | |||||||||||||||
Trading derivatives |
71,858 | 79,827 | (7,969 | ) | (10.0 | ) | 58,910 | |||||||||||||
Other |
26,068 | 34,081 | (8,013 | ) | (23.5 | ) | 27,285 | |||||||||||||
Other financial liabilities at fair value |
62,969 | 48,996 | 13,973 | 28.5 | 42,311 | |||||||||||||||
Customer deposits |
35,247 | 28,633 | 6,614 | 23.1 | 26,484 | |||||||||||||||
Marketable debt securities |
4,048 | 6,475 | (2,426 | ) | (37.5 | ) | 4,086 | |||||||||||||
Due to central banks and credit institutions |
23,674 | 13,889 | 9,785 | 70.5 | 11,741 | |||||||||||||||
Financial liabilities at amortized cost |
939,586 | 913,433 | 26,154 | 2.9 | 880,115 | |||||||||||||||
Due to central banks and credit institutions |
106,229 | 104,755 | 1,474 | 1.4 | 92,390 | |||||||||||||||
Customer deposits |
601,983 | 589,716 | 12,267 | 2.1 | 572,853 | |||||||||||||||
Marketable debt securities |
191,349 | 186,070 | 5,279 | 2.8 | 182,234 | |||||||||||||||
Subordinated debt |
17,334 | 15,300 | 2,034 | 13.3 | 16,139 | |||||||||||||||
Other financial liabilities |
22,692 | 17,592 | 5,100 | 29.0 | 16,499 | |||||||||||||||
Insurance liabilities |
1,671 | 1,324 | 348 | 26.3 | 1,430 | |||||||||||||||
Provisions |
14,475 | 14,671 | (196 | ) | (1.3 | ) | 14,485 | |||||||||||||
Other liability accounts |
26,769 | 20,496 | 6,273 | 30.6 | 20,409 | |||||||||||||||
Total liabilities |
1,152,695 | 1,127,914 | 24,781 | 2.2 | 1,053,444 | |||||||||||||||
Shareholders equity |
88,154 | 83,954 | 4,200 | 5.0 | 84,740 | |||||||||||||||
Capital stock |
5,994 | 5,546 | 448 | 8.1 | 5,667 | |||||||||||||||
Reserves |
78,025 | 75,320 | 2,705 | 3.6 | 75,109 | |||||||||||||||
Attributable profit to the Group |
4,361 | 3,311 | 1,050 | 31.7 | 4,370 | |||||||||||||||
Less: dividends |
(226 | ) | (223 | ) | (3 | ) | 1.4 | (406 | ) | |||||||||||
Equity adjustments by valuation |
(10,567 | ) | (12,133 | ) | 1,565 | (12.9 | ) | (14,152 | ) | |||||||||||
Minority interests |
10,697 | 10,463 | 234 | 2.2 | 9,972 | |||||||||||||||
Total equity |
88,284 | 82,284 | 6,000 | 7.3 | 80,559 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Total liabilities and equity |
1,240,979 | 1,210,198 | 30,781 | 2.5 | 1,134,003 |
Balance sheet
EUR million
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Assets |
||||||||||||||||||||||||||||
Cash on hand and deposits at central banks |
79,202 | 81,673 | 88,099 | 77,103 | 82,402 | 83,877 | 76,478 | |||||||||||||||||||||
Trading portfolio |
184,803 | 169,729 | 153,312 | 115,309 | 128,631 | 130,773 | 142,840 | |||||||||||||||||||||
Debt securities |
49,703 | 51,275 | 43,179 | 40,841 | 48,765 | 54,115 | 58,325 | |||||||||||||||||||||
Customer loans |
13,089 | 13,776 | 9,998 | 5,079 | 5,902 | 1,637 | 524 | |||||||||||||||||||||
Equities |
5,294 | 5,090 | 6,080 | 4,967 | 8,200 | 9,399 | 9,770 | |||||||||||||||||||||
Trading derivatives |
105,391 | 91,437 | 79,689 | 58,920 | 60,252 | 64,335 | 71,533 | |||||||||||||||||||||
Deposits from credit institutions |
11,326 | 8,151 | 14,367 | 5,503 | 5,511 | 1,287 | 2,688 | |||||||||||||||||||||
Other financial assets at fair value |
44,972 | 40,118 | 38,660 | 31,441 | 38,992 | 30,421 | 35,925 | |||||||||||||||||||||
Customer loans |
13,821 | 14,389 | 11,878 | 13,255 | 11,054 | 11,031 | 10,266 | |||||||||||||||||||||
Other (deposits at credit institutions, debt securities and |
31,151 | 25,728 | 26,782 | 18,185 | 27,939 | 19,390 | 25,659 | |||||||||||||||||||||
Available-for-sale financial assets |
107,184 | 105,661 | 93,346 | 83,799 | 90,889 | 90,637 | 99,226 | |||||||||||||||||||||
Debt securities |
102,570 | 100,855 | 88,929 | 79,844 | 86,849 | 85,773 | 94,333 | |||||||||||||||||||||
Equities |
4,614 | 4,805 | 4,417 | 3,955 | 4,039 | 4,864 | 4,893 | |||||||||||||||||||||
Loans |
780,819 | 746,773 | 743,030 | 731,420 | 731,597 | 755,264 | 784,406 | |||||||||||||||||||||
Deposits at credit institutions |
63,258 | 52,132 | 54,167 | 57,178 | 46,357 | 53,232 | 65,372 | |||||||||||||||||||||
Customer loans |
710,044 | 686,858 | 680,952 | 666,356 | 677,639 | 694,231 | 711,198 | |||||||||||||||||||||
Debt securities |
7,517 | 7,784 | 7,911 | 7,886 | 7,600 | 7,801 | 7,836 | |||||||||||||||||||||
Investments |
2,524 | 2,917 | 2,879 | 3,377 | 3,502 | 3,603 | 3,619 | |||||||||||||||||||||
Intangible assets and property and equipment |
17,280 | 17,445 | 17,784 | 18,137 | 19,035 | 19,739 | 21,431 | |||||||||||||||||||||
Goodwill |
26,127 | 24,913 | 24,732 | 24,263 | 26,056 | 26,663 | 27,364 | |||||||||||||||||||||
Other |
52,883 | 50,186 | 48,356 | 49,154 | 47,613 | 47,066 | 49,689 | |||||||||||||||||||||
Total assets |
1,295,794 | 1,239,415 | 1,210,198 | 1,134,003 | 1,168,718 | 1,188,043 | 1,240,979 | |||||||||||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||||||||||
Trading portfolio |
154,092 | 139,906 | 128,994 | 94,695 | 105,947 | 96,621 | 107,225 | |||||||||||||||||||||
Customer deposits |
13,200 | 17,569 | 15,085 | 8,500 | 13,197 | 5,250 | 9,101 | |||||||||||||||||||||
Marketable debt securities |
1 | 1 | 1 | 1 | 1 | | 197 | |||||||||||||||||||||
Trading derivatives |
105,627 | 89,937 | 79,827 | 58,910 | 59,664 | 64,255 | 71,858 | |||||||||||||||||||||
Other |
35,264 | 32,399 | 34,081 | 27,285 | 33,084 | 27,116 | 26,068 | |||||||||||||||||||||
Other financial liabilities at fair value |
59,422 | 54,779 | 48,996 | 42,311 | 51,500 | 50,446 | 62,969 | |||||||||||||||||||||
Customer deposits |
31,473 | 32,427 | 28,633 | 26,484 | 33,683 | 32,103 | 35,247 | |||||||||||||||||||||
Marketable debt securities |
5,650 | 6,154 | 6,475 | 4,086 | 5,088 | 3,864 | 4,048 | |||||||||||||||||||||
Deposits at credit institutions |
22,298 | 16,198 | 13,889 | 11,741 | 12,730 | 14,479 | 23,674 | |||||||||||||||||||||
Financial liabilities at amortized cost |
956,059 | 925,497 | 913,433 | 880,115 | 889,288 | 914,107 | 939,586 | |||||||||||||||||||||
Due to central banks and credit institutions |
106,002 | 103,360 | 104,755 | 92,390 | 98,113 | 104,111 | 106,229 | |||||||||||||||||||||
Customer deposits |
608,555 | 594,938 | 589,716 | 572,853 | 573,255 | 580,408 | 601,983 | |||||||||||||||||||||
Marketable debt securities |
205,384 | 192,441 | 186,070 | 182,234 | 179,446 | 187,631 | 191,349 | |||||||||||||||||||||
Subordinated debt |
17,828 | 16,118 | 15,300 | 16,139 | 17,738 | 19,043 | 17,334 | |||||||||||||||||||||
Other financial liabilities |
18,290 | 18,640 | 17,592 | 16,499 | 20,735 | 22,914 | 22,692 | |||||||||||||||||||||
Insurance liabilities |
1,263 | 1,091 | 1,324 | 1,430 | 1,548 | 1,602 | 1,671 | |||||||||||||||||||||
Provisions |
16,039 | 15,148 | 14,671 | 14,485 | 14,900 | 15,205 | 14,475 | |||||||||||||||||||||
Other liability accounts |
23,727 | 21,005 | 20,496 | 20,409 | 23,014 | 24,346 | 26,769 | |||||||||||||||||||||
Total liabilities |
1,210,601 | 1,157,425 | 1,127,914 | 1,053,444 | 1,086,197 | 1,102,327 | 1,152,695 | |||||||||||||||||||||
Shareholders equity |
82,158 | 83,202 | 83,954 | 84,740 | 85,631 | 87,035 | 88,154 | |||||||||||||||||||||
Capital stock |
5,269 | 5,405 | 5,546 | 5,667 | 5,781 | 5,889 | 5,994 | |||||||||||||||||||||
Reserves |
75,683 | 75,542 | 75,320 | 75,109 | 78,548 | 78,390 | 78,025 | |||||||||||||||||||||
Attributable profit to the Group |
1,205 | 2,255 | 3,311 | 4,370 | 1,303 | 2,756 | 4,361 | |||||||||||||||||||||
Less: dividends |
| | (223 | ) | (406 | ) | | | (226 | ) | ||||||||||||||||||
Equity adjustments by valuation |
(9,013 | ) | (11,903 | ) | (12,133 | ) | (14,152 | ) | (13,253 | ) | (11,857 | ) | (10,567 | ) | ||||||||||||||
Minority interests |
12,048 | 10,691 | 10,463 | 9,972 | 10,142 | 10,538 | 10,697 | |||||||||||||||||||||
Total equity |
85,193 | 81,990 | 82,284 | 80,559 | 82,520 | 85,716 | 88,284 | |||||||||||||||||||||
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Total liabilities and equity |
1,295,794 | 1,239,415 | 1,210,198 | 1,134,003 | 1,168,718 | 1,188,043 | 1,240,979 |
Customer loans
EUR million
Variation | ||||||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | 31.12.13 | ||||||||||||||||
Spanish Public sector |
16,204 | 17,331 | (1,127 | ) | (6.5 | ) | 13,374 | |||||||||||||
Other residents |
158,190 | 165,571 | (7,381 | ) | (4.5 | ) | 160,478 | |||||||||||||
Commercial bills |
6,459 | 6,612 | (153 | ) | (2.3 | ) | 7,301 | |||||||||||||
Secured loans |
97,753 | 97,619 | 134 | 0.1 | 96,420 | |||||||||||||||
Other loans |
53,978 | 61,340 | (7,362 | ) | (12.0 | ) | 56,757 | |||||||||||||
Non-resident sector |
575,032 | 547,267 | 27,765 | 5.1 | 537,587 | |||||||||||||||
Secured loans |
351,910 | 324,631 | 27,279 | 8.4 | 320,629 | |||||||||||||||
Other loans |
223,122 | 222,636 | 486 | 0.2 | 216,958 | |||||||||||||||
Gross customer loans |
749,426 | 730,169 | 19,257 | 2.6 | 711,439 | |||||||||||||||
Loan-loss allowances |
27,438 | 27,341 | 97 | 0.4 | 26,749 | |||||||||||||||
Net customer loans |
721,988 | 702,828 | 19,161 | 2.7 | 684,690 | |||||||||||||||
Pro memoria: Doubtful loans |
40,440 | 40,876 | (436 | ) | (1.1 | ) | 41,088 | |||||||||||||
Public sector |
167 | 172 | (6 | ) | (3.2 | ) | 99 | |||||||||||||
Other residents |
20,360 | 20,566 | (207 | ) | (1.0 | ) | 21,763 | |||||||||||||
Non-resident sector |
19,914 | 20,137 | (224 | ) | (1.1 | ) | 19,226 |
Customer loans
EUR million
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Spanish Public sector |
17,561 | 17,634 | 17,331 | 13,374 | 15,409 | 16,227 | 16,204 | |||||||||||||||||||||
Other residents |
178,460 | 171,494 | 165,571 | 160,478 | 162,693 | 162,352 | 158,190 | |||||||||||||||||||||
Commercial bills |
8,007 | 7,654 | 6,612 | 7,301 | 6,797 | 6,689 | 6,459 | |||||||||||||||||||||
Secured loans |
101,863 | 97,997 | 97,619 | 96,420 | 97,648 | 98,962 | 97,753 | |||||||||||||||||||||
Other loans |
68,590 | 65,843 | 61,340 | 56,757 | 58,248 | 56,701 | 53,978 | |||||||||||||||||||||
Non-resident sector |
568,772 | 553,546 | 547,267 | 537,587 | 543,753 | 555,784 | 575,032 | |||||||||||||||||||||
Secured loans |
340,486 | 329,471 | 324,631 | 320,629 | 323,789 | 339,213 | 351,910 | |||||||||||||||||||||
Other loans |
228,287 | 224,075 | 222,636 | 216,958 | 219,964 | 216,571 | 223,122 | |||||||||||||||||||||
Gross customer loans |
764,793 | 742,675 | 730,169 | 711,439 | 721,856 | 734,363 | 749,426 | |||||||||||||||||||||
Loan-loss allowances |
27,839 | 27,652 | 27,341 | 26,749 | 27,261 | 27,464 | 27,438 | |||||||||||||||||||||
Net customer loans |
736,954 | 715,023 | 702,828 | 684,690 | 694,595 | 706,899 | 721,988 | |||||||||||||||||||||
Pro memoria: Doubtful loans |
37,780 | 39,681 | 40,876 | 41,088 | 41,101 | 40,948 | 40,440 | |||||||||||||||||||||
Public sector |
103 | 117 | 172 | 99 | 88 | 126 | 167 | |||||||||||||||||||||
Other residents |
16,613 | 19,201 | 20,566 | 21,763 | 21,741 | 21,003 | 20,360 | |||||||||||||||||||||
Non-resident sector |
21,064 | 20,363 | 20,137 | 19,226 | 19,272 | 19,819 | 19,914 |
Credit risk management *
EUR million
Variation | ||||||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | 31.12.13 | ||||||||||||||||
Non-performing loans |
41,727 | 41,899 | (172 | ) | (0.4 | ) | 42,420 | |||||||||||||
NPL ratio (%) |
5.28 | 5.40 | (0.12 p. | ) | 5.61 | |||||||||||||||
Loan-loss allowances |
28,174 | 28,096 | 79 | 0.3 | 27,526 | |||||||||||||||
Specific |
22,156 | 22,809 | (653 | ) | (2.9 | ) | 22,433 | |||||||||||||
Generic |
6,018 | 5,287 | 732 | 13.8 | 5,093 | |||||||||||||||
Coverage ratio (%) |
67.5 | 67.1 | 0.5 p. | 64.9 | ||||||||||||||||
Cost of credit (%) ** |
1.52 | 1.89 | (0.37 p. | ) | 1.69 |
(*).- Excluding country-risk
(**).- 12 months net loan-loss provisions / average lending?
Note: NPL ratio: Non-performing loans / computable assets
Credit risk management *
EUR million
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Non-performing loans |
38,693 | 40,712 | 41,899 | 42,420 | 42,300 | 42,334 | 41,727 | |||||||||||||||||||||
NPL ratio (%) |
4.75 | 5.15 | 5.40 | 5.61 | 5.52 | 5.45 | 5.28 | |||||||||||||||||||||
Loan-loss allowances |
28,652 | 28,373 | 28,096 | 27,526 | 28,037 | 28,256 | 28,174 | |||||||||||||||||||||
Specific |
22,950 | 22,988 | 22,809 | 22,433 | 22,562 | 22,660 | 22,156 | |||||||||||||||||||||
Generic |
5,702 | 5,385 | 5,287 | 5,093 | 5,475 | 5,596 | 6,018 | |||||||||||||||||||||
Coverage ratio (%) |
74.1 | 69.7 | 67.1 | 64.9 | 66.3 | 66.7 | 67.5 | |||||||||||||||||||||
Cost of credit (%) ** |
2.45 | 2.14 | 1.89 | 1.69 | 1.65 | 1.56 | 1.52 |
(*).- Excluding country-risk
(**).- 12 months net loan-loss provisions / average lending?
Note: NPL ratio: Non-performing loans / computable assets
Non-performing loans by quarter
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Balance at beginning of period |
36,761 | 38,693 | 40,712 | 41,899 | 42,420 | 42,300 | 42,334 | |||||||||||||||||||||
Net additions |
4,167 | 6,294 | 4,722 | 4,517 | 2,536 | 2,535 | 1,959 | |||||||||||||||||||||
Increase in scope of consolidation |
743 | | | | 148 | | | |||||||||||||||||||||
Exchange differences |
300 | (1,283 | ) | (447 | ) | (781 | ) | 96 | 293 | 463 | ||||||||||||||||||
Write-offs |
(3,278 | ) | (2,991 | ) | (3,088 | ) | (3,215 | ) | (2,900 | ) | (2,793 | ) | (3,029 | ) | ||||||||||||||
Balance at period-end |
38,693 | 40,712 | 41,899 | 42,420 | 42,300 | 42,334 | 41,727 |
Managed and marketed customer funds
EUR million
Variation | ||||||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | 31.12.13 | ||||||||||||||||
Resident public sector |
9,689 | 12,893 | (3,204 | ) | (24.8 | ) | 7,745 | |||||||||||||
Other residents |
162,313 | 164,101 | (1,788 | ) | (1.1 | ) | 161,649 | |||||||||||||
Demand deposits |
82,530 | 74,878 | 7,653 | 10.2 | 74,969 | |||||||||||||||
Time deposits |
75,837 | 83,798 | (7,962 | ) | (9.5 | ) | 80,146 | |||||||||||||
Other |
3,945 | 5,425 | (1,479 | ) | (27.3 | ) | 6,535 | |||||||||||||
Non-resident sector |
474,329 | 456,440 | 17,889 | 3.9 | 438,442 | |||||||||||||||
Demand deposits |
259,141 | 232,721 | 26,421 | 11.4 | 230,715 | |||||||||||||||
Time deposits |
156,448 | 165,506 | (9,059 | ) | (5.5 | ) | 161,300 | |||||||||||||
Other |
58,739 | 58,213 | 527 | 0.9 | 46,427 | |||||||||||||||
Customer deposits |
646,331 | 633,433 | 12,897 | 2.0 | 607,836 | |||||||||||||||
Debt securities* |
195,595 | 192,545 | 3,049 | 1.6 | 186,321 | |||||||||||||||
Subordinated debt |
17,334 | 15,300 | 2,034 | 13.3 | 16,139 | |||||||||||||||
On-balance-sheet customer funds |
859,259 | 841,278 | 17,980 | 2.1 | 810,296 | |||||||||||||||
Mutual funds |
124,911 | 105,148 | 19,763 | 18.8 | 103,967 | |||||||||||||||
Pension funds |
11,341 | 10,427 | 914 | 8.8 | 10,879 | |||||||||||||||
Managed portfolios |
24,923 | 20,925 | 3,998 | 19.1 | 21,068 | |||||||||||||||
Other managed and marketed customer funds |
161,174 | 136,500 | 24,674 | 18.1 | 135,914 | |||||||||||||||
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Managed and marketed customer funds |
1,020,433 | 977,778 | 42,655 | 4.4 | 946,210 |
(*).- | Including retail commercial paper (EUR million): 663 in September 2014, 4,820 in September 2013 and 3,553 in December 2013 |
Managed and marketed mutual funds
EUR million
Variation | ||||||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | 31.12.13 | ||||||||||||||||
Spain |
40,712 | 30,989 | 9,723 | 31.4 | 33,104 | |||||||||||||||
Portugal |
1,246 | 1,141 | 105 | 9.2 | 1,050 | |||||||||||||||
Poland |
3,692 | 3,431 | 261 | 7.6 | 3,525 | |||||||||||||||
United Kingdom |
9,849 | 9,572 | 277 | 2.9 | 9,645 | |||||||||||||||
Latin America |
67,981 | 59,129 | 8,852 | 15.0 | 55,835 | |||||||||||||||
USA |
1,431 | 886 | 545 | 61.5 | 807 | |||||||||||||||
Total |
124,911 | 105,148 | 19,763 | 18.8 | 103,967 |
Managed and marketed pension funds
EUR million
Variation | ||||||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | 31.12.13 | ||||||||||||||||
Spain |
10,491 | 9,650 | 841 | 8.7 | 10,030 | |||||||||||||||
Portugal |
849 | 776 | 73 | 9.4 | 848 | |||||||||||||||
Total |
11,341 | 10,427 | 914 | 8.8 | 10,879 |
Managed and marketed customer funds
EUR million
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Resident public sector |
13,198 | 10,734 | 12,893 | 7,745 | 7,856 | 7,357 | 9,689 | |||||||||||||||||||||
Other residents |
164,090 | 167,266 | 164,101 | 161,649 | 158,292 | 163,548 | 162,313 | |||||||||||||||||||||
Demand deposits |
73,015 | 76,274 | 74,878 | 74,969 | 76,468 | 79,661 | 82,530 | |||||||||||||||||||||
Time deposits |
82,772 | 83,227 | 83,798 | 80,146 | 76,823 | 77,913 | 75,837 | |||||||||||||||||||||
Other |
8,302 | 7,764 | 5,425 | 6,535 | 5,000 | 5,974 | 3,945 | |||||||||||||||||||||
Non-resident sector |
475,940 | 466,934 | 456,440 | 438,442 | 453,988 | 446,855 | 474,329 | |||||||||||||||||||||
Demand deposits |
235,522 | 232,969 | 232,721 | 230,715 | 232,123 | 244,068 | 259,141 | |||||||||||||||||||||
Time deposits |
179,587 | 168,611 | 165,506 | 161,300 | 163,845 | 155,736 | 156,448 | |||||||||||||||||||||
Other |
60,831 | 65,354 | 58,213 | 46,427 | 58,020 | 47,052 | 58,739 | |||||||||||||||||||||
Customer deposits |
653,228 | 644,934 | 633,433 | 607,836 | 620,135 | 617,761 | 646,331 | |||||||||||||||||||||
Debt securities* |
211,035 | 198,595 | 192,545 | 186,321 | 184,534 | 191,495 | 195,595 | |||||||||||||||||||||
Subordinated debt |
17,828 | 16,118 | 15,300 | 16,139 | 17,738 | 19,043 | 17,334 | |||||||||||||||||||||
On-balance-sheet customer funds |
882,091 | 859,647 | 841,278 | 810,296 | 822,408 | 828,299 | 859,259 | |||||||||||||||||||||
Mutual funds |
107,393 | 101,598 | 105,148 | 103,967 | 111,392 | 119,739 | 124,911 | |||||||||||||||||||||
Pension funds |
10,181 | 10,135 | 10,427 | 10,879 | 11,064 | 11,258 | 11,341 | |||||||||||||||||||||
Managed portfolios |
20,988 | 20,393 | 20,925 | 21,068 | 21,839 | 23,198 | 24,923 | |||||||||||||||||||||
Other managed and marketed customer funds |
138,562 | 132,127 | 136,500 | 135,914 | 144,296 | 154,195 | 161,174 | |||||||||||||||||||||
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Managed and marketed customer funds |
1,020,653 | 991,774 | 977,778 | 946,210 | 966,704 | 982,494 | 1,020,433 |
(*).- | Including retail commercial paper (in EUR million): 10,153 in March 2013, 7,471 in June 2013, 4.820 in September 2013, 3,553 in December 2013, 2,015 in March 2014, 1.318 in June 2014 and 663 in September 2014 |
Managed and marketed mutual funds
EUR million
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Spain |
27,361 | 28,497 | 30,989 | 33,104 | 36,164 | 38,973 | 40,712 | |||||||||||||||||||||
Portugal |
1,437 | 1,281 | 1,141 | 1,050 | 1,185 | 1,311 | 1,246 | |||||||||||||||||||||
Poland |
3,342 | 3,294 | 3,431 | 3,525 | 3,455 | 3,556 | 3,692 | |||||||||||||||||||||
United Kingdom |
12,638 | 10,687 | 9,572 | 9,645 | 9,490 | 9,740 | 9,849 | |||||||||||||||||||||
Latin America |
61,256 | 56,411 | 59,129 | 55,835 | 60,256 | 65,315 | 67,981 | |||||||||||||||||||||
USA |
1,360 | 1,429 | 886 | 807 | 843 | 844 | 1,431 | |||||||||||||||||||||
Total |
107,393 | 101,598 | 105,148 | 103,967 | 111,392 | 119,739 | 124,911 |
Managed and marketed pension funds
EUR million
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Spain |
9,401 | 9,366 | 9,650 | 10,030 | 10,202 | 10,394 | 10,491 | |||||||||||||||||||||
Portugal |
780 | 768 | 776 | 848 | 862 | 864 | 849 | |||||||||||||||||||||
Total |
10,181 | 10,135 | 10,427 | 10,879 | 11,064 | 11,258 | 11,341 |
Total equity and capital with the nature of financial liabilities
EUR million
Variation | ||||||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | 31.12.13 | ||||||||||||||||
Capital stock |
5,994 | 5,546 | 448 | 8.1 | 5,667 | |||||||||||||||
Additional paid-in surplus |
36,411 | 36,949 | (538 | ) | (1.5 | ) | 36,804 | |||||||||||||
Reserves |
41,672 | 38,476 | 3,196 | 8.3 | 38,314 | |||||||||||||||
Treasury stock |
(58 | ) | (105 | ) | 47 | (44.7 | ) | (9 | ) | |||||||||||
Shareholders equity (before profit and dividends) |
84,019 | 80,866 | 3,153 | 3.9 | 80,776 | |||||||||||||||
Attributable profit |
4,361 | 3,311 | 1,050 | 31.7 | 4,370 | |||||||||||||||
Interim dividend distributed |
(226 | ) | (223 | ) | (3 | ) | 1.4 | (406 | ) | |||||||||||
Interim dividend not distributed |
| | | | (438 | ) | ||||||||||||||
Shareholders equity (after retained profit) |
88,154 | 83,954 | 4,200 | 5.0 | 84,302 | |||||||||||||||
Valuation adjustments |
(10,567 | ) | (12,133 | ) | 1,565 | (12.9 | ) | (14,152 | ) | |||||||||||
Minority interests |
10,697 | 10,463 | 234 | 2.2 | 9,972 | |||||||||||||||
Total equity (after retained profit) |
88,284 | 82,284 | 6,000 | 7.3 | 80,122 | |||||||||||||||
Preferred shares and securities in subordinated debt |
6,827 | 4,247 | 2,580 | 60.7 | 4,053 | |||||||||||||||
Total equity and capital with the nature of financial liabilities |
95,111 | 86,531 | 8,580 | 9.9 | 84,175 |
Computable capital
EUR million
30.09.14 | ||||
CET1 |
64,206 | |||
Basic capital |
64,206 | |||
Computable capital |
70,674 | |||
Risk-weighted assets |
561,454 | |||
CET1 capital ratio (1) |
11.44 | |||
T1 capital ratio |
11.44 | |||
BIS ratio |
12.59 | |||
Shareholders equity surplus |
25,758 |
(1).- | Including impact from the Alternative Standard Approach (ASA) model of Brazils operational risk, approved by BACEN (0.29 p.p.) but pending authorization from the regulator on the consolidated Group |
Key data by principal segments
Net operating income | Attributable profit to the Group | Efficiency ratio (%) | ROE (%) | |||||||||||||||||||||||||||||||||||||
9M 14 | 9M 13 | Var (%) | 9M 14 | 9M 13 | Var (%) | 9M 14 | 9M 13 | 9M 14 | 9M 13 | |||||||||||||||||||||||||||||||
Income statement (EUR million) |
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Continental Europe |
4,844 | 4,608 | 5.1 | 1,434 | 833 | 72.1 | 49.5 | 51.4 | 7.57 | 4.29 | ||||||||||||||||||||||||||||||
o/w: Spain |
2,685 | 2,488 | 7.9 | 822 | 368 | 123.6 | 49.4 | 53.2 | 9.97 | 4.18 | ||||||||||||||||||||||||||||||
Portugal |
330 | 324 | 2.0 | 116 | 77 | 50.0 | 52.5 | 53.3 | 5.92 | 4.06 | ||||||||||||||||||||||||||||||
Poland |
585 | 560 | 4.4 | 264 | 261 | 1.1 | 42.8 | 43.6 | 17.75 | 18.39 | ||||||||||||||||||||||||||||||
Santander Consumer Finance |
1,371 | 1,315 | 4.3 | 626 | 585 | 7.0 | 44.0 | 44.1 | 10.72 | 10.15 | ||||||||||||||||||||||||||||||
United Kingdom |
1,977 | 1,618 | 22.1 | 1,186 | 793 | 49.6 | 51.8 | 54.7 | 11.24 | 8.09 | ||||||||||||||||||||||||||||||
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Latin America |
8,304 | 9,524 | (12.8 | ) | 2,298 | 2,525 | (9.0 | ) | 41.6 | 40.0 | 14.54 | 14.48 | ||||||||||||||||||||||||||||
o/w: Brazil |
5,410 | 6,470 | (16.4 | ) | 1,167 | 1,277 | (8.6 | ) | 40.1 | 38.1 | 13.21 | 12.55 | ||||||||||||||||||||||||||||
Mexico |
1,341 | 1,406 | (4.6 | ) | 474 | 564 | (15.9 | ) | 41.2 | 39.3 | 17.04 | 18.88 | ||||||||||||||||||||||||||||
Chile |
961 | 975 | (1.4 | ) | 347 | 316 | 9.8 | 39.5 | 42.1 | 20.40 | 17.39 | |||||||||||||||||||||||||||||
USA |
2,658 | 2,206 | 20.5 | 552 | 651 | (15.3 | ) | 35.5 | 38.6 | 8.11 | 10.69 | |||||||||||||||||||||||||||||
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Operating areas |
17,783 | 17,956 | (1.0 | ) | 5,469 | 4,802 | 13.9 | 44.5 | 44.8 | 7.57 | 4.29 | |||||||||||||||||||||||||||||
Corporate Activities |
(1,033 | ) | (1,152 | ) | (10.3 | ) | (1,108 | ) | (1,492 | ) | (25.7 | ) | ||||||||||||||||||||||||||||
Total Group |
16,750 | 16,804 | (0.3 | ) | 4,361 | 3,310 | 31.7 | 46.9 | 47.3 | 6.94 | 5.48 |
Net customer loans | Customer deposits | NPL ratio (%) | NPL coverage (%) | |||||||||||||||||||||||||||||||||||||
30.09.14 | 30.09.13 | Var (%) | 30.09.14 | 30.09.13 | Var (%) | 30.09.14 | 30.09.13 | 30.09.14 | 30.09.13 | |||||||||||||||||||||||||||||||
Activity (EUR million) |
||||||||||||||||||||||||||||||||||||||||
Continental Europe |
264,280 | 271,834 | (2.8 | ) | 259,166 | 262,970 | (1.4 | ) | 8.96 | 8.48 | 58.1 | 61.1 | ||||||||||||||||||||||||||||
o/w: Spain |
156,390 | 164,775 | (5.1 | ) | 182,273 | 188,824 | (3.5 | ) | 7.57 | 6.40 | 45.5 | 45.0 | ||||||||||||||||||||||||||||
Portugal |
23,333 | 24,712 | (5.6 | ) | 24,131 | 24,185 | (0.2 | ) | 8.49 | 7.86 | 53.9 | 51.9 | ||||||||||||||||||||||||||||
Poland |
17,217 | 16,298 | 5.6 | 20,224 | 17,404 | 16.2 | 7.43 | 7.75 | 65.8 | 64.1 | ||||||||||||||||||||||||||||||
Santander Consumer Finance |
58,596 | 55,898 | 4.8 | 30,571 | 30,726 | (0.5 | ) | 3.97 | 3.96 | 106.4 | 109.2 | |||||||||||||||||||||||||||||
United Kingdom |
248,940 | 237,138 | 5.0 | 203,721 | 197,252 | 3.3 | 1.80 | 1.98 | 43.4 | 41.6 | ||||||||||||||||||||||||||||||
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|
|||||||||||||||||||||
Latin America |
140,656 | 131,809 | 6.7 | 137,480 | 128,319 | 7.1 | 4.98 | 5.29 | 83.5 | 83.6 | ||||||||||||||||||||||||||||||
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|
|||||||||||||||||||||
o/w: Brazil |
72,918 | 69,395 | 5.1 | 70,892 | 65,801 | 7.7 | 5.64 | 6.12 | 91.4 | 92.0 | ||||||||||||||||||||||||||||||
Mexico |
26,162 | 21,007 | 24.5 | 28,691 | 25,783 | 11.3 | 3.74 | 3.58 | 90.1 | 99.0 | ||||||||||||||||||||||||||||||
Chile |
29,057 | 29,697 | (2.2 | ) | 21,294 | 22,076 | (3.5 | ) | 5.98 | 6.00 | 52.3 | 49.7 | ||||||||||||||||||||||||||||
USA |
63,729 | 58,214 | 9.5 | 44,298 | 39,977 | 10.8 | 2.68 | 3.04 | 184.1 | 148.9 | ||||||||||||||||||||||||||||||
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|
|
|||||||||||||||||||||
Operating areas |
717,605 | 698,995 | 2.7 | 644,666 | 628,518 | 2.6 | 5.29 | 5.39 | 67.0 | 67.2 | ||||||||||||||||||||||||||||||
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|
|||||||||||||||||||||
Total Group |
721,988 | 702,828 | 2.7 | 646,331 | 633,433 | 2.0 | 5.28 | 5.40 | 67.5 | 67.1 |
Employees | Branches | |||||||||||||||
30.09.14 | 30.09.13 | 30.09.14 | 30.09.13 | |||||||||||||
Operating means |
||||||||||||||||
Continental Europe |
55,781 | 59,317 | 5,616 | 6,701 | ||||||||||||
o/w: Spain |
25,136 | 28,138 | 3,611 | 4,573 | ||||||||||||
Portugal |
5,515 | 5,600 | 620 | 647 | ||||||||||||
Poland |
11,894 | 12,499 | 803 | 836 | ||||||||||||
Santander Consumer Finance |
12,254 | 11,869 | 572 | 635 | ||||||||||||
United Kingdom |
25,305 | 25,419 | 950 | 1,191 | ||||||||||||
|
|
|
|
|
|
|
|
|||||||||
Latin America |
84,050 | 85,968 | 5,689 | 5,848 | ||||||||||||
o/w: Brazil |
46,621 | 50,322 | 3,427 | 3,661 | ||||||||||||
Mexico |
15,889 | 14,441 | 1,299 | 1,229 | ||||||||||||
Chile |
12,093 | 12,211 | 476 | 488 | ||||||||||||
USA |
15,795 | 15,048 | 812 | 821 | ||||||||||||
|
|
|
|
|
|
|
|
|||||||||
Operating areas |
180,931 | 185,752 | 13,067 | 14,561 | ||||||||||||
Corporate Activities |
2,603 | 2,513 | ||||||||||||||
Total Group |
183,534 | 188,265 | 13,067 | 14,561 |
Operating areas
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
23,318 | 23,095 | 223 | 1.0 | ||||||||||||
Net fees |
7,191 | 7,326 | (135 | ) | (1.8 | ) | ||||||||||
Gains (losses) on financial transactions |
1,223 | 1,921 | (698 | ) | (36.3 | ) | ||||||||||
Other operating income * |
292 | 183 | 109 | 59.3 | ||||||||||||
Gross income |
32,023 | 32,525 | (503 | ) | (1.5 | ) | ||||||||||
Operating expenses |
(14,240 | ) | (14,569 | ) | 329 | (2.3 | ) | |||||||||
General administrative expenses |
(12,642 | ) | (12,921 | ) | 279 | (2.2 | ) | |||||||||
Personnel |
(7,375 | ) | (7,548 | ) | 173 | (2.3 | ) | |||||||||
Other general administrative expenses |
(5,267 | ) | (5,373 | ) | 106 | (2.0 | ) | |||||||||
Depreciation and amortisation |
(1,598 | ) | (1,649 | ) | 50 | (3.1 | ) | |||||||||
Net operating income |
17,783 | 17,956 | (173 | ) | (1.0 | ) | ||||||||||
Net loan-loss provisions |
(8,110 | ) | (9,362 | ) | 1,252 | (13.4 | ) | |||||||||
Other income |
(1,271 | ) | (1,151 | ) | (120 | ) | 10.4 | |||||||||
Profit before taxes |
8,402 | 7,442 | 960 | 12.9 | ||||||||||||
Tax on profit |
(2,030 | ) | (1,687 | ) | (343 | ) | 20.4 | |||||||||
Profit from continuing operations |
6,372 | 5,755 | 616 | 10.7 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (14 | ) | 8 | (52.8 | ) | |||||||||
Consolidated profit |
6,365 | 5,741 | 624 | 10.9 | ||||||||||||
Minority interests |
896 | 939 | (43 | ) | (4.6 | ) | ||||||||||
Attributable profit to the Group |
5,469 | 4,802 | 667 | 13.9 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
717,605 | 698,995 | 18,610 | 2.7 | ||||||||||||
Trading portfolio (w/o loans) |
136,469 | 124,380 | 12,089 | 9.7 | ||||||||||||
Available-for-sale financial assets |
92,851 | 74,690 | 18,161 | 24.3 | ||||||||||||
Due from credit institutions ** |
110,627 | 106,193 | 4,434 | 4.2 | ||||||||||||
Intangible assets and property and equipment |
18,304 | 13,954 | 4,350 | 31.2 | ||||||||||||
Other assets |
114,760 | 128,235 | (13,475 | ) | (10.5 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
1,190,617 | 1,146,448 | 44,169 | 3.9 | ||||||||||||
Customer deposits ** |
644,666 | 628,518 | 16,148 | 2.6 | ||||||||||||
Marketable debt securities ** |
139,056 | 123,397 | 15,659 | 12.7 | ||||||||||||
Subordinated debt ** |
13,853 | 10,707 | 3,146 | 29.4 | ||||||||||||
Insurance liabilities |
1,671 | 1,324 | 348 | 26.3 | ||||||||||||
Due to credit institutions ** |
144,173 | 139,458 | 4,716 | 3.4 | ||||||||||||
Other liabilities |
176,041 | 175,118 | 922 | 0.5 | ||||||||||||
Shareholders equity *** |
71,157 | 67,927 | 3,230 | 4.8 | ||||||||||||
Other managed and marketed customer funds |
161,174 | 136,500 | 24,674 | 18.1 | ||||||||||||
Mutual funds |
124,911 | 105,148 | 19,763 | 18.8 | ||||||||||||
Pension funds |
11,341 | 10,427 | 914 | 8.8 | ||||||||||||
Managed portfolios |
24,923 | 20,925 | 3,998 | 19.1 | ||||||||||||
Managed and marketed customer funds |
958,748 | 899,121 | 59,627 | 6.6 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
Ratios (%) and other data |
||||||||||||||||
ROE |
7.57 | 4.29 | 3.29 p. | |||||||||||||
Efficiency ratio (with amortisations) |
44.5 | 44.8 | (0.3 p. | ) | ||||||||||||
NPL ratio |
5.29 | 5.39 | (0.10 p. | ) | ||||||||||||
NPL coverage |
67.0 | 67.2 | (0.2 p. | ) | ||||||||||||
Number of employees |
180,931 | 185,752 | (4,821 | ) | (2.6 | ) | ||||||||||
Number of branches |
13,067 | 14,561 | (1,494 | ) | (10.3 | ) |
Operating areas
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
7,781 | 7,846 | 7,467 | 7,547 | 7,526 | 7,859 | 7,933 | |||||||||||||||||||||
Net fees |
2,496 | 2,512 | 2,318 | 2,346 | 2,339 | 2,409 | 2,444 | |||||||||||||||||||||
Gains (losses) on financial transactions |
736 | 521 | 663 | 388 | 465 | 263 | 495 | |||||||||||||||||||||
Other operating income * |
31 | 106 | 47 | 61 | 18 | 194 | 79 | |||||||||||||||||||||
Gross income |
11,044 | 10,985 | 10,496 | 10,343 | 10,348 | 10,724 | 10,950 | |||||||||||||||||||||
Operating expenses |
(4,891 | ) | (4,912 | ) | (4,767 | ) | (4,893 | ) | (4,655 | ) | (4,709 | ) | (4,876 | ) | ||||||||||||||
General administrative expenses |
(4,341 | ) | (4,357 | ) | (4,223 | ) | (4,282 | ) | (4,092 | ) | (4,204 | ) | (4,346 | ) | ||||||||||||||
Personnel |
(2,564 | ) | (2,543 | ) | (2,441 | ) | (2,506 | ) | (2,388 | ) | (2,453 | ) | (2,533 | ) | ||||||||||||||
Other general administrative expenses |
(1,777 | ) | (1,813 | ) | (1,782 | ) | (1,776 | ) | (1,704 | ) | (1,750 | ) | (1,813 | ) | ||||||||||||||
Depreciation and amortisation |
(549 | ) | (555 | ) | (544 | ) | (610 | ) | (563 | ) | (505 | ) | (530 | ) | ||||||||||||||
Net operating income |
6,153 | 6,073 | 5,729 | 5,450 | 5,693 | 6,016 | 6,074 | |||||||||||||||||||||
Net loan-loss provisions |
(3,112 | ) | (3,211 | ) | (3,039 | ) | (2,777 | ) | (2,696 | ) | (2,637 | ) | (2,777 | ) | ||||||||||||||
Other income |
(306 | ) | (460 | ) | (386 | ) | (471 | ) | (361 | ) | (441 | ) | (469 | ) | ||||||||||||||
Profit before taxes |
2,735 | 2,403 | 2,304 | 2,202 | 2,635 | 2,937 | 2,829 | |||||||||||||||||||||
Tax on profit |
(628 | ) | (524 | ) | (535 | ) | (526 | ) | (648 | ) | (722 | ) | (660 | ) | ||||||||||||||
Profit from continuing operations |
2,107 | 1,879 | 1,769 | 1,676 | 1,987 | 2,215 | 2,169 | |||||||||||||||||||||
Net profit from discontinued operations |
| (14 | ) | (0 | ) | (1 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Consolidated profit |
2,107 | 1,865 | 1,769 | 1,675 | 1,987 | 2,215 | 2,163 | |||||||||||||||||||||
Minority interests |
359 | 296 | 284 | 231 | 279 | 318 | 299 | |||||||||||||||||||||
Attributable profit to the Group |
1,748 | 1,570 | 1,485 | 1,444 | 1,708 | 1,897 | 1,864 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
733,717 | 711,374 | 698,995 | 683,460 | 687,983 | 702,640 | 717,605 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
154,901 | 143,239 | 124,380 | 102,395 | 114,653 | 125,128 | 136,469 | |||||||||||||||||||||
Available-for-sale financial assets |
89,663 | 83,168 | 74,690 | 73,123 | 83,996 | 83,773 | 92,851 | |||||||||||||||||||||
Due from credit institutions ** |
117,584 | 97,012 | 106,193 | 85,405 | 97,654 | 92,561 | 110,627 | |||||||||||||||||||||
Intangible assets and property and equipment |
13,220 | 13,474 | 13,954 | 14,685 | 15,404 | 16,294 | 18,304 | |||||||||||||||||||||
Other assets |
116,931 | 123,688 | 128,235 | 124,959 | 123,799 | 118,478 | 114,760 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
1,226,017 | 1,171,955 | 1,146,448 | 1,084,025 | 1,123,490 | 1,138,874 | 1,190,617 | |||||||||||||||||||||
Customer deposits ** |
649,288 | 637,275 | 628,518 | 604,985 | 618,756 | 616,197 | 644,666 | |||||||||||||||||||||
Marketable debt securities ** |
132,728 | 125,384 | 123,397 | 121,850 | 122,433 | 130,742 | 139,056 | |||||||||||||||||||||
Subordinated debt ** |
13,358 | 11,706 | 10,707 | 12,268 | 13,565 | 13,780 | 13,853 | |||||||||||||||||||||
Insurance liabilities |
1,263 | 1,091 | 1,324 | 1,430 | 1,548 | 1,602 | 1,671 | |||||||||||||||||||||
Due to credit institutions ** |
148,856 | 135,910 | 139,458 | 122,777 | 133,264 | 140,361 | 144,173 | |||||||||||||||||||||
Other liabilities |
206,491 | 190,486 | 175,118 | 155,627 | 163,381 | 165,962 | 176,041 | |||||||||||||||||||||
Shareholders equity *** |
74,035 | 70,103 | 67,927 | 65,088 | 70,542 | 70,229 | 71,157 | |||||||||||||||||||||
Other managed and marketed customer funds |
138,562 | 132,127 | 136,500 | 135,914 | 144,296 | 154,195 | 161,174 | |||||||||||||||||||||
Mutual funds |
107,393 | 101,598 | 105,148 | 103,967 | 111,392 | 119,739 | 124,911 | |||||||||||||||||||||
Pension funds |
10,181 | 10,135 | 10,427 | 10,879 | 11,064 | 11,258 | 11,341 | |||||||||||||||||||||
Managed portfolios |
20,988 | 20,393 | 20,925 | 21,068 | 21,839 | 23,198 | 24,923 | |||||||||||||||||||||
Managed and marketed customer funds |
933,934 | 906,492 | 899,121 | 875,018 | 899,050 | 914,914 | 958,748 |
(**).- Including all on-balance sheet balances for this item
(***).- Not including profit of the year
Other information |
||||||||||||||||||||||||||||
NPL ratio |
4.70 | 5.13 | 5.39 | 5.61 | 5.54 | 5.46 | 5.29 | |||||||||||||||||||||
NPL coverage |
75.0 | 69.6 | 67.2 | 64.6 | 66.0 | 66.4 | 67.0 | |||||||||||||||||||||
Cost of credit |
2.49 | 2.15 | 1.85 | 1.65 | 1.61 | 1.55 | 1.50 |
Operating areas
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
23,318 | 21,805 | 1,512 | 6.9 | ||||||||||||
Net fees |
7,191 | 6,918 | 273 | 3.9 | ||||||||||||
Gains (losses) on financial transactions |
1,223 | 1,823 | (600 | ) | (32.9 | ) | ||||||||||
Other operating income * |
292 | 178 | 114 | 63.7 | ||||||||||||
Gross income |
32,023 | 30,724 | 1,298 | 4.2 | ||||||||||||
Operating expenses |
(14,240 | ) | (13,863 | ) | (377 | ) | 2.7 | |||||||||
General administrative expenses |
(12,642 | ) | (12,284 | ) | (358 | ) | 2.9 | |||||||||
Personnel |
(7,375 | ) | (7,197 | ) | (178 | ) | 2.5 | |||||||||
Other general administrative expenses |
(5,267 | ) | (5,088 | ) | (180 | ) | 3.5 | |||||||||
Depreciation and amortisation |
(1,598 | ) | (1,579 | ) | (19 | ) | 1.2 | |||||||||
Net operating income |
17,783 | 16,861 | 921 | 5.5 | ||||||||||||
Net loan-loss provisions |
(8,110 | ) | (8,808 | ) | 698 | (7.9 | ) | |||||||||
Other income |
(1,271 | ) | (1,112 | ) | (159 | ) | 14.3 | |||||||||
Profit before taxes |
8,402 | 6,942 | 1,460 | 21.0 | ||||||||||||
Tax on profit |
(2,030 | ) | (1,557 | ) | (473 | ) | 30.3 | |||||||||
Profit from continuing operations |
6,372 | 5,384 | 987 | 18.3 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (15 | ) | 8 | (55.0 | ) | |||||||||
Consolidated profit |
6,365 | 5,369 | 996 | 18.5 | ||||||||||||
Minority interests |
896 | 865 | 31 | 3.6 | ||||||||||||
Attributable profit to the Group |
5,469 | 4,504 | 965 | 21.4 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
717,605 | 717,433 | 172 | 0.0 | ||||||||||||
Trading portfolio (w/o loans) |
136,469 | 127,578 | 8,891 | 7.0 | ||||||||||||
Available-for-sale financial assets |
92,851 | 75,461 | 17,390 | 23.0 | ||||||||||||
Due from credit institutions ** |
110,627 | 108,113 | 2,514 | 2.3 | ||||||||||||
Intangible assets and property and equipment |
18,304 | 14,132 | 4,172 | 29.5 | ||||||||||||
Other assets |
114,760 | 131,467 | (16,707 | ) | (12.7 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
1,190,617 | 1,174,184 | 16,432 | 1.4 | ||||||||||||
Customer deposits ** |
644,666 | 643,396 | 1,270 | 0.2 | ||||||||||||
Marketable debt securities ** |
139,056 | 128,637 | 10,419 | 8.1 | ||||||||||||
Subordinated debt ** |
13,853 | 11,061 | 2,792 | 25.2 | ||||||||||||
Insurance liabilities |
1,671 | 1,324 | 348 | 26.3 | ||||||||||||
Due to credit institutions ** |
144,173 | 142,424 | 1,749 | 1.2 | ||||||||||||
Other liabilities |
176,041 | 178,098 | (2,058 | ) | (1.2 | ) | ||||||||||
Shareholders equity *** |
71,157 | 69,245 | 1,912 | 2.8 | ||||||||||||
Other managed and marketed customer funds |
161,174 | 137,353 | 23,821 | 17.3 | ||||||||||||
Mutual funds |
124,911 | 105,481 | 19,430 | 18.4 | ||||||||||||
Pension funds |
11,341 | 10,427 | 914 | 8.8 | ||||||||||||
Managed portfolios |
24,923 | 21,445 | 3,477 | 16.2 | ||||||||||||
Managed and marketed customer funds |
958,748 | 920,446 | 38,302 | 4.2 |
(**).- Including all on-balance sheet balances for this item
(***).- Not including profit of the year
Operating areas
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
7,183 | 7,296 | 7,326 | 7,505 | 7,660 | 7,851 | 7,807 | |||||||||||||||||||||
Net fees |
2,312 | 2,338 | 2,267 | 2,318 | 2,374 | 2,406 | 2,411 | |||||||||||||||||||||
Gains (losses) on financial transactions |
688 | 498 | 637 | 384 | 467 | 263 | 493 | |||||||||||||||||||||
Other operating income * |
29 | 104 | 45 | 62 | 19 | 195 | 78 | |||||||||||||||||||||
Gross income |
10,213 | 10,236 | 10,275 | 10,268 | 10,520 | 10,715 | 10,788 | |||||||||||||||||||||
Operating expenses |
(4,577 | ) | (4,614 | ) | (4,672 | ) | (4,846 | ) | (4,726 | ) | (4,706 | ) | (4,808 | ) | ||||||||||||||
General administrative expenses |
(4,060 | ) | (4,089 | ) | (4,136 | ) | (4,238 | ) | (4,154 | ) | (4,202 | ) | (4,286 | ) | ||||||||||||||
Personnel |
(2,407 | ) | (2,395 | ) | (2,395 | ) | (2,487 | ) | (2,423 | ) | (2,453 | ) | (2,499 | ) | ||||||||||||||
Other general administrative expenses |
(1,653 | ) | (1,694 | ) | (1,740 | ) | (1,751 | ) | (1,731 | ) | (1,749 | ) | (1,788 | ) | ||||||||||||||
Depreciation and amortisation |
(517 | ) | (525 | ) | (536 | ) | (608 | ) | (572 | ) | (504 | ) | (522 | ) | ||||||||||||||
Net operating income |
5,636 | 5,623 | 5,603 | 5,422 | 5,794 | 6,009 | 5,980 | |||||||||||||||||||||
Net loan-loss provisions |
(2,845 | ) | (2,971 | ) | (2,991 | ) | (2,773 | ) | (2,747 | ) | (2,632 | ) | (2,731 | ) | ||||||||||||||
Other income |
(294 | ) | (442 | ) | (376 | ) | (463 | ) | (368 | ) | (440 | ) | (463 | ) | ||||||||||||||
Profit before taxes |
2,496 | 2,209 | 2,236 | 2,185 | 2,679 | 2,937 | 2,786 | |||||||||||||||||||||
Tax on profit |
(569 | ) | (475 | ) | (513 | ) | (519 | ) | (660 | ) | (722 | ) | (649 | ) | ||||||||||||||
Profit from continuing operations |
1,927 | 1,734 | 1,724 | 1,667 | 2,019 | 2,215 | 2,137 | |||||||||||||||||||||
Net profit from discontinued operations |
| (15 | ) | (0 | ) | (0 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Consolidated profit |
1,927 | 1,719 | 1,723 | 1,667 | 2,019 | 2,215 | 2,131 | |||||||||||||||||||||
Minority interests |
322 | 268 | 275 | 229 | 285 | 318 | 293 | |||||||||||||||||||||
Attributable profit to the Group |
1,605 | 1,451 | 1,449 | 1,438 | 1,734 | 1,898 | 1,837 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
732,149 | 728,545 | 717,433 | 709,291 | 712,240 | 715,032 | 717,605 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
154,899 | 145,981 | 127,578 | 105,801 | 117,838 | 126,423 | 136,469 | |||||||||||||||||||||
Available-for-sale financial assets |
86,563 | 82,970 | 75,461 | 75,254 | 85,952 | 84,463 | 92,851 | |||||||||||||||||||||
Due from credit institutions ** |
115,044 | 97,609 | 108,113 | 88,172 | 99,847 | 93,416 | 110,627 | |||||||||||||||||||||
Intangible assets and property and equipment |
12,679 | 13,451 | 14,132 | 15,198 | 15,960 | 16,717 | 18,304 | |||||||||||||||||||||
Other assets |
113,466 | 126,066 | 131,467 | 129,992 | 128,334 | 119,952 | 114,760 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
1,214,800 | 1,194,621 | 1,174,184 | 1,123,707 | 1,160,171 | 1,156,003 | 1,190,617 | |||||||||||||||||||||
Customer deposits ** |
644,990 | 650,266 | 643,396 | 625,901 | 638,751 | 625,482 | 644,666 | |||||||||||||||||||||
Marketable debt securities ** |
133,728 | 130,572 | 128,637 | 128,782 | 128,501 | 133,677 | 139,056 | |||||||||||||||||||||
Subordinated debt ** |
12,896 | 12,007 | 11,061 | 12,974 | 14,147 | 13,933 | 13,853 | |||||||||||||||||||||
Insurance liabilities |
1,263 | 1,091 | 1,324 | 1,429 | 1,548 | 1,602 | 1,671 | |||||||||||||||||||||
Due to credit institutions ** |
146,423 | 137,747 | 142,424 | 126,964 | 137,034 | 142,381 | 144,173 | |||||||||||||||||||||
Other liabilities |
204,000 | 192,494 | 178,098 | 160,086 | 167,169 | 167,408 | 176,041 | |||||||||||||||||||||
Shareholders equity *** |
71,500 | 70,446 | 69,245 | 67,570 | 73,019 | 71,520 | 71,157 | |||||||||||||||||||||
Other managed and marketed customer funds |
129,989 | 130,415 | 137,353 | 140,511 | 147,579 | 154,861 | 161,174 | |||||||||||||||||||||
Mutual funds |
99,530 | 99,868 | 105,481 | 107,495 | 113,597 | 119,522 | 124,911 | |||||||||||||||||||||
Pension funds |
10,181 | 10,135 | 10,427 | 10,879 | 11,064 | 11,258 | 11,341 | |||||||||||||||||||||
Managed portfolios |
20,278 | 20,412 | 21,445 | 22,137 | 22,918 | 24,082 | 24,923 | |||||||||||||||||||||
Managed and marketed customer funds |
921,603 | 923,259 | 920,446 | 908,168 | 928,978 | 927,953 | 958,748 |
(**).- Including all on-balance sheet balances for this item
(***).- Not including profit of the year
Continental Europe
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
6,456 | 6,072 | 384 | 6.3 | ||||||||||||
Net fees |
2,607 | 2,614 | (8 | ) | (0.3 | ) | ||||||||||
Gains (losses) on financial transactions |
414 | 664 | (250 | ) | (37.6 | ) | ||||||||||
Other operating income * |
114 | 135 | (21 | ) | (15.7 | ) | ||||||||||
Gross income |
9,591 | 9,485 | 105 | 1.1 | ||||||||||||
Operating expenses |
(4,746 | ) | (4,877 | ) | 131 | (2.7 | ) | |||||||||
General administrative expenses |
(4,218 | ) | (4,335 | ) | 118 | (2.7 | ) | |||||||||
Personnel |
(2,487 | ) | (2,621 | ) | 133 | (5.1 | ) | |||||||||
Other general administrative expenses |
(1,730 | ) | (1,714 | ) | (16 | ) | 0.9 | |||||||||
Depreciation and amortisation |
(529 | ) | (542 | ) | 13 | (2.4 | ) | |||||||||
Net operating income |
4,844 | 4,608 | 236 | 5.1 | ||||||||||||
Net loan-loss provisions |
(2,297 | ) | (2,840 | ) | 543 | (19.1 | ) | |||||||||
Other income |
(499 | ) | (574 | ) | 75 | (13.1 | ) | |||||||||
Profit before taxes |
2,048 | 1,193 | 855 | 71.6 | ||||||||||||
Tax on profit |
(488 | ) | (245 | ) | (243 | ) | 99.5 | |||||||||
Profit from continuing operations |
1,560 | 949 | 611 | 64.4 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (0 | ) | (6 | ) | | |||||||||
Consolidated profit |
1,553 | 949 | 605 | 63.8 | ||||||||||||
Minority interests |
119 | 115 | 4 | 3.5 | ||||||||||||
Attributable profit to the Group |
1,434 | 833 | 601 | 72.1 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
264,280 | 271,834 | (7,554 | ) | (2.8 | ) | ||||||||||
Trading portfolio (w/o loans) |
63,548 | 61,710 | 1,838 | 3.0 | ||||||||||||
Available-for-sale financial assets |
47,764 | 41,455 | 6,309 | 15.2 | ||||||||||||
Due from credit institutions ** |
60,295 | 55,455 | 4,840 | 8.7 | ||||||||||||
Intangible assets and property and equipment |
5,946 | 6,084 | (138 | ) | (2.3 | ) | ||||||||||
Other assets |
23,748 | 29,646 | (5,898 | ) | (19.9 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
465,581 | 466,183 | (603 | ) | (0.1 | ) | ||||||||||
Customer deposits ** |
259,166 | 262,970 | (3,804 | ) | (1.4 | ) | ||||||||||
Marketable debt securities ** |
19,909 | 15,578 | 4,330 | 27.8 | ||||||||||||
Subordinated debt ** |
403 | 365 | 38 | 10.4 | ||||||||||||
Insurance liabilities |
1,671 | 1,324 | 348 | 26.3 | ||||||||||||
Due to credit institutions ** |
75,260 | 69,727 | 5,533 | 7.9 | ||||||||||||
Other liabilities |
84,113 | 91,044 | (6,931 | ) | (7.6 | ) | ||||||||||
Shareholders equity *** |
25,058 | 25,175 | (117 | ) | (0.5 | ) | ||||||||||
Other managed and marketed customer funds |
64,129 | 52,931 | 11,198 | 21.2 | ||||||||||||
Mutual funds |
45,649 | 35,561 | 10,089 | 28.4 | ||||||||||||
Pension funds |
11,341 | 10,427 | 914 | 8.8 | ||||||||||||
Managed portfolios |
7,139 | 6,943 | 195 | 2.8 | ||||||||||||
Managed and marketed customer funds |
343,607 | 331,844 | 11,763 | 3.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Not including profit of the year
Ratios (%) and other data |
||||||||||||||||
ROE |
7.57 | 4.29 | 3.29 p. | |||||||||||||
Efficiency ratio (with amortisations) |
49.5 | 51.4 | (1.9 p. | ) | ||||||||||||
NPL ratio |
8.96 | 8.48 | 0.48 p. | |||||||||||||
NPL coverage |
58.1 | 61.1 | (3.0 p. | ) | ||||||||||||
Number of employees |
55,781 | 59,317 | (3,536 | ) | (6.0 | ) | ||||||||||
Number of branches |
5,616 | 6,701 | (1,085 | ) | (16.2 | ) |
Continental Europe
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
1,999 | 2,063 | 2,010 | 2,035 | 2,093 | 2,188 | 2,175 | |||||||||||||||||||||
Net fees |
879 | 887 | 849 | 805 | 880 | 889 | 838 | |||||||||||||||||||||
Gains (losses) on financial transactions |
264 | 131 | 268 | 110 | 233 | 63 | 118 | |||||||||||||||||||||
Other operating income * |
29 | 82 | 25 | 28 | (10 | ) | 116 | 8 | ||||||||||||||||||||
Gross income |
3,171 | 3,163 | 3,152 | 2,979 | 3,196 | 3,256 | 3,139 | |||||||||||||||||||||
Operating expenses |
(1,651 | ) | (1,619 | ) | (1,607 | ) | (1,618 | ) | (1,607 | ) | (1,582 | ) | (1,557 | ) | ||||||||||||||
General administrative expenses |
(1,470 | ) | (1,437 | ) | (1,428 | ) | (1,402 | ) | (1,417 | ) | (1,413 | ) | (1,387 | ) | ||||||||||||||
Personnel |
(896 | ) | (867 | ) | (859 | ) | (867 | ) | (841 | ) | (829 | ) | (818 | ) | ||||||||||||||
Other general administrative expenses |
(575 | ) | (571 | ) | (569 | ) | (535 | ) | (577 | ) | (584 | ) | (569 | ) | ||||||||||||||
Depreciation and amortisation |
(180 | ) | (182 | ) | (180 | ) | (216 | ) | (189 | ) | (170 | ) | (170 | ) | ||||||||||||||
Net operating income |
1,520 | 1,543 | 1,545 | 1,361 | 1,589 | 1,673 | 1,582 | |||||||||||||||||||||
Net loan-loss provisions |
(901 | ) | (993 | ) | (946 | ) | (763 | ) | (791 | ) | (770 | ) | (737 | ) | ||||||||||||||
Other income |
(192 | ) | (194 | ) | (188 | ) | (185 | ) | (152 | ) | (196 | ) | (151 | ) | ||||||||||||||
Profit before taxes |
427 | 356 | 411 | 413 | 647 | 707 | 694 | |||||||||||||||||||||
Tax on profit |
(96 | ) | (66 | ) | (83 | ) | (106 | ) | (148 | ) | (171 | ) | (170 | ) | ||||||||||||||
Profit from continuing operations |
331 | 290 | 328 | 307 | 500 | 536 | 524 | |||||||||||||||||||||
Net profit from discontinued operations |
| (0 | ) | (0 | ) | (6 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Consolidated profit |
331 | 290 | 327 | 301 | 499 | 536 | 518 | |||||||||||||||||||||
Minority interests |
29 | 42 | 45 | 20 | 37 | 37 | 45 | |||||||||||||||||||||
Attributable profit to the Group |
303 | 248 | 283 | 282 | 463 | 499 | 472 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
287,156 | 278,512 | 271,834 | 266,355 | 265,216 | 267,071 | 264,280 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
84,960 | 78,032 | 61,710 | 50,317 | 55,733 | 59,106 | 63,548 | |||||||||||||||||||||
Available-for-sale financial assets |
45,367 | 44,188 | 41,455 | 37,319 | 39,969 | 40,818 | 47,764 | |||||||||||||||||||||
Due from credit institutions ** |
59,434 | 55,652 | 55,455 | 38,547 | 55,163 | 53,500 | 60,295 | |||||||||||||||||||||
Intangible assets and property and equipment |
5,662 | 6,099 | 6,084 | 6,148 | 5,801 | 5,500 | 5,946 | |||||||||||||||||||||
Other assets |
21,520 | 23,517 | 29,646 | 39,902 | 30,987 | 27,596 | 23,748 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
504,098 | 485,999 | 466,183 | 438,589 | 452,869 | 453,591 | 465,581 | |||||||||||||||||||||
Customer deposits ** |
272,221 | 267,427 | 262,970 | 256,138 | 258,043 | 254,985 | 259,166 | |||||||||||||||||||||
Marketable debt securities ** |
19,990 | 16,916 | 15,578 | 16,781 | 15,783 | 18,761 | 19,909 | |||||||||||||||||||||
Subordinated debt ** |
351 | 349 | 365 | 406 | 407 | 409 | 403 | |||||||||||||||||||||
Insurance liabilities |
1,263 | 1,091 | 1,324 | 1,430 | 1,548 | 1,602 | 1,671 | |||||||||||||||||||||
Due to credit institutions ** |
74,813 | 67,974 | 69,727 | 59,440 | 66,716 | 70,234 | 75,260 | |||||||||||||||||||||
Other liabilities |
109,065 | 106,641 | 91,044 | 79,309 | 84,544 | 82,307 | 84,113 | |||||||||||||||||||||
Shareholders equity *** |
26,394 | 25,601 | 25,175 | 25,086 | 25,827 | 25,292 | 25,058 | |||||||||||||||||||||
Other managed and marketed customer funds |
48,709 | 49,642 | 52,931 | 55,278 | 58,443 | 62,125 | 64,129 | |||||||||||||||||||||
Mutual funds |
32,140 | 33,072 | 35,561 | 37,680 | 40,804 | 43,840 | 45,649 | |||||||||||||||||||||
Pension funds |
10,181 | 10,135 | 10,427 | 10,879 | 11,064 | 11,258 | 11,341 | |||||||||||||||||||||
Managed portfolios |
6,388 | 6,435 | 6,943 | 6,719 | 6,574 | 7,027 | 7,139 | |||||||||||||||||||||
Managed and marketed customer funds |
341,271 | 334,334 | 331,844 | 328,602 | 332,675 | 336,280 | 343,607 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item |
| |||||||||||||||||||||||||||
(***).- Not including profit of the year |
| |||||||||||||||||||||||||||
Other information
|
||||||||||||||||||||||||||||
NPL ratio |
6.62 | 7.83 | 8.48 | 9.13 | 9.12 | 9.04 | 8.96 | |||||||||||||||||||||
NPL coverage |
71.0 | 63.3 | 61.1 | 57.3 | 58.0 | 58.3 | 58.1 | |||||||||||||||||||||
Cost of credit |
3.13 | 2.33 | 1.71 | 1.23 | 1.21 | 1.14 | 1.08 |
Continental Europe
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
6,456 | 6,058 | 398 | 6.6 | ||||||||||||
Net fees |
2,607 | 2,616 | (9 | ) | (0.3 | ) | ||||||||||
Gains (losses) on financial transactions |
414 | 664 | (250 | ) | (37.7 | ) | ||||||||||
Other operating income * |
114 | 135 | (21 | ) | (15.7 | ) | ||||||||||
Gross income |
9,591 | 9,474 | 117 | 1.2 | ||||||||||||
Operating expenses |
(4,746 | ) | (4,873 | ) | 127 | (2.6 | ) | |||||||||
General administrative expenses |
(4,218 | ) | (4,332 | ) | 115 | (2.6 | ) | |||||||||
Personnel |
(2,487 | ) | (2,619 | ) | 132 | (5.0 | ) | |||||||||
Other general administrative expenses |
(1,730 | ) | (1,713 | ) | (17 | ) | 1.0 | |||||||||
Depreciation and amortisation |
(529 | ) | (541 | ) | 13 | (2.3 | ) | |||||||||
Net operating income |
4,844 | 4,600 | 244 | 5.3 | ||||||||||||
Net loan-loss provisions |
(2,297 | ) | (2,837 | ) | 540 | (19.0 | ) | |||||||||
Other income |
(499 | ) | (574 | ) | 75 | (13.1 | ) | |||||||||
Profit before taxes |
2,048 | 1,189 | 860 | 72.3 | ||||||||||||
Tax on profit |
(488 | ) | (243 | ) | (245 | ) | 100.8 | |||||||||
Profit from continuing operations |
1,560 | 946 | 615 | 65.0 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (0 | ) | (6 | ) | | |||||||||
Consolidated profit |
1,553 | 945 | 608 | 64.3 | ||||||||||||
Minority interests |
119 | 116 | 3 | 2.9 | ||||||||||||
Attributable profit to the Group |
1,434 | 829 | 605 | 72.9 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
264,280 | 272,061 | (7,781 | ) | (2.9 | ) | ||||||||||
Trading portfolio (w/o loans) |
63,548 | 61,716 | 1,831 | 3.0 | ||||||||||||
Available-for-sale financial assets |
47,764 | 41,520 | 6,244 | 15.0 | ||||||||||||
Due from credit institutions ** |
60,295 | 55,466 | 4,829 | 8.7 | ||||||||||||
Intangible assets and property and equipment |
5,946 | 6,087 | (141 | ) | (2.3 | ) | ||||||||||
Other assets |
23,748 | 29,670 | (5,922 | ) | (20.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
465,581 | 466,521 | (940 | ) | (0.2 | ) | ||||||||||
Customer deposits ** |
259,166 | 263,202 | (4,035 | ) | (1.5 | ) | ||||||||||
Marketable debt securities ** |
19,909 | 15,583 | 4,326 | 27.8 | ||||||||||||
Subordinated debt ** |
403 | 369 | 34 | 9.2 | ||||||||||||
Insurance liabilities |
1,671 | 1,324 | 348 | 26.3 | ||||||||||||
Due to credit institutions ** |
75,260 | 69,762 | 5,498 | 7.9 | ||||||||||||
Other liabilities |
84,113 | 91,080 | (6,967 | ) | (7.6 | ) | ||||||||||
Shareholders equity *** |
25,058 | 25,201 | (143 | ) | (0.6 | ) | ||||||||||
Other managed and marketed customer funds |
64,129 | 52,974 | 11,155 | 21.1 | ||||||||||||
Mutual funds |
45,649 | 35,603 | 10,047 | 28.2 | ||||||||||||
Pension funds |
11,341 | 10,427 | 914 | 8.8 | ||||||||||||
Managed portfolios |
7,139 | 6,945 | 194 | 2.8 | ||||||||||||
Managed and marketed customer funds |
343,607 | 332,128 | 11,479 | 3.5 | ||||||||||||
(**).- Including all on-balance sheet balances for this item |
||||||||||||||||
(***).- Not including profit of the year |
Continental Europe
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
1,990 | 2,058 | 2,011 | 2,035 | 2,095 | 2,187 | 2,174 | |||||||||||||||||||||
Net fees |
878 | 887 | 851 | 806 | 880 | 888 | 838 | |||||||||||||||||||||
Gains (losses) on financial transactions |
264 | 131 | 269 | 110 | 233 | 63 | 118 | |||||||||||||||||||||
Other operating income * |
29 | 82 | 25 | 28 | (10 | ) | 116 | 8 | ||||||||||||||||||||
Gross income |
3,160 | 3,158 | 3,155 | 2,980 | 3,198 | 3,254 | 3,139 | |||||||||||||||||||||
Operating expenses |
(1,646 | ) | (1,618 | ) | (1,609 | ) | (1,618 | ) | (1,607 | ) | (1,582 | ) | (1,557 | ) | ||||||||||||||
General administrative expenses |
(1,467 | ) | (1,436 | ) | (1,429 | ) | (1,402 | ) | (1,418 | ) | (1,412 | ) | (1,387 | ) | ||||||||||||||
Personnel |
(894 | ) | (866 | ) | (860 | ) | (867 | ) | (841 | ) | (828 | ) | (818 | ) | ||||||||||||||
Other general administrative expenses |
(573 | ) | (570 | ) | (570 | ) | (535 | ) | (577 | ) | (584 | ) | (569 | ) | ||||||||||||||
Depreciation and amortisation |
(180 | ) | (182 | ) | (180 | ) | (216 | ) | (189 | ) | (170 | ) | (170 | ) | ||||||||||||||
Net operating income |
1,514 | 1,540 | 1,546 | 1,362 | 1,590 | 1,672 | 1,582 | |||||||||||||||||||||
Net loan-loss provisions |
(899 | ) | (993 | ) | (946 | ) | (764 | ) | (791 | ) | (770 | ) | (737 | ) | ||||||||||||||
Other income |
(192 | ) | (194 | ) | (188 | ) | (185 | ) | (152 | ) | (196 | ) | (151 | ) | ||||||||||||||
Profit before taxes |
423 | 353 | 413 | 413 | 648 | 707 | 694 | |||||||||||||||||||||
Tax on profit |
(95 | ) | (65 | ) | (84 | ) | (106 | ) | (148 | ) | (171 | ) | (170 | ) | ||||||||||||||
Profit from continuing operations |
328 | 288 | 329 | 307 | 500 | 536 | 524 | |||||||||||||||||||||
Net profit from discontinued operations |
| (0 | ) | (0 | ) | (5 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Consolidated profit |
328 | 288 | 329 | 302 | 500 | 536 | 518 | |||||||||||||||||||||
Minority interests |
29 | 42 | 45 | 20 | 37 | 37 | 45 | |||||||||||||||||||||
Attributable profit to the Group |
300 | 246 | 284 | 282 | 463 | 499 | 472 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
286,640 | 279,016 | 272,061 | 266,467 | 265,314 | 267,239 | 264,280 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
84,959 | 78,056 | 61,716 | 50,315 | 55,732 | 59,103 | 63,548 | |||||||||||||||||||||
Available-for-sale financial assets |
45,370 | 44,376 | 41,520 | 37,291 | 39,964 | 40,799 | 47,764 | |||||||||||||||||||||
Due from credit institutions ** |
59,395 | 55,658 | 55,466 | 38,560 | 55,169 | 53,527 | 60,295 | |||||||||||||||||||||
Intangible assets and property and equipment |
5,658 | 6,108 | 6,087 | 6,148 | 5,801 | 5,500 | 5,946 | |||||||||||||||||||||
Other assets |
21,510 | 23,562 | 29,670 | 39,893 | 30,986 | 27,588 | 23,748 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
503,533 | 486,776 | 466,521 | 438,673 | 452,968 | 453,756 | 465,581 | |||||||||||||||||||||
Customer deposits ** |
272,223 | 268,104 | 263,202 | 256,059 | 258,039 | 254,940 | 259,166 | |||||||||||||||||||||
Marketable debt securities ** |
19,860 | 16,885 | 15,583 | 16,849 | 15,821 | 18,850 | 19,909 | |||||||||||||||||||||
Subordinated debt ** |
351 | 362 | 369 | 404 | 406 | 407 | 403 | |||||||||||||||||||||
Insurance liabilities |
1,263 | 1,091 | 1,324 | 1,429 | 1,548 | 1,602 | 1,671 | |||||||||||||||||||||
Due to credit institutions ** |
74,439 | 67,922 | 69,762 | 59,540 | 66,773 | 70,350 | 75,260 | |||||||||||||||||||||
Other liabilities |
109,049 | 106,749 | 91,080 | 79,300 | 84,544 | 82,301 | 84,113 | |||||||||||||||||||||
Shareholders equity *** |
26,348 | 25,663 | 25,201 | 25,092 | 25,837 | 25,306 | 25,058 | |||||||||||||||||||||
Other managed and marketed customer funds |
48,711 | 49,772 | 52,974 | 55,257 | 58,438 | 62,106 | 64,129 | |||||||||||||||||||||
Mutual funds |
32,142 | 33,198 | 35,603 | 37,660 | 40,799 | 43,823 | 45,649 | |||||||||||||||||||||
Pension funds |
10,181 | 10,135 | 10,427 | 10,879 | 11,064 | 11,258 | 11,341 | |||||||||||||||||||||
Managed portfolios |
6,388 | 6,439 | 6,945 | 6,719 | 6,574 | 7,026 | 7,139 | |||||||||||||||||||||
Managed and marketed customer funds |
341,145 | 335,123 | 332,128 | 328,569 | 332,703 | 336,303 | 343,607 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
Spain
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,549 | 3,257 | 293 | 9.0 | ||||||||||||
Net fees |
1,350 | 1,410 | (60 | ) | (4.2 | ) | ||||||||||
Gains (losses) on financial transactions |
329 | 519 | (189 | ) | (36.5 | ) | ||||||||||
Other operating income * |
79 | 135 | (56 | ) | (41.5 | ) | ||||||||||
Gross income |
5,307 | 5,319 | (12 | ) | (0.2 | ) | ||||||||||
Operating expenses |
(2,622 | ) | (2,831 | ) | 209 | (7.4 | ) | |||||||||
General administrative expenses |
(2,357 | ) | (2,559 | ) | 202 | (7.9 | ) | |||||||||
Personnel |
(1,461 | ) | (1,601 | ) | 140 | (8.7 | ) | |||||||||
Other general administrative expenses |
(896 | ) | (958 | ) | 62 | (6.5 | ) | |||||||||
Depreciation and amortisation |
(265 | ) | (272 | ) | 7 | (2.5 | ) | |||||||||
Net operating income |
2,685 | 2,488 | 197 | 7.9 | ||||||||||||
Net loan-loss provisions |
(1,425 | ) | (1,836 | ) | 411 | (22.4 | ) | |||||||||
Other income |
(93 | ) | (124 | ) | 31 | (25.3 | ) | |||||||||
Profit before taxes |
1,168 | 529 | 639 | 120.9 | ||||||||||||
Tax on profit |
(344 | ) | (159 | ) | (185 | ) | 115.9 | |||||||||
Profit from continuing operations |
824 | 369 | 455 | 123.1 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
824 | 369 | 455 | 123.1 | ||||||||||||
Minority interests |
2 | 2 | 0 | 22.3 | ||||||||||||
Attributable profit to the Group |
822 | 368 | 454 | 123.6 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
156,390 | 164,775 | (8,385 | ) | (5.1 | ) | ||||||||||
Trading portfolio (w/o loans) |
60,300 | 56,508 | 3,792 | 6.7 | ||||||||||||
Available-for-sale financial assets |
32,549 | 30,246 | 2,303 | 7.6 | ||||||||||||
Due from credit institutions ** |
42,614 | 36,702 | 5,912 | 16.1 | ||||||||||||
Intangible assets and property and equipment |
3,542 | 4,019 | (477 | ) | (11.9 | ) | ||||||||||
Other assets |
5,749 | 12,661 | (6,911 | ) | (54.6 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
301,144 | 304,910 | (3,765 | ) | (1.2 | ) | ||||||||||
Customer deposits ** |
182,273 | 188,824 | (6,551 | ) | (3.5 | ) | ||||||||||
Marketable debt securities ** |
1,077 | 4,821 | (3,743 | ) | (77.7 | ) | ||||||||||
Subordinated debt ** |
1 | 22 | (21 | ) | (96.6 | ) | ||||||||||
Insurance liabilities |
504 | 554 | (49 | ) | (8.9 | ) | ||||||||||
Due to credit institutions ** |
38,449 | 26,574 | 11,875 | 44.7 | ||||||||||||
Other liabilities |
68,177 | 72,921 | (4,744 | ) | (6.5 | ) | ||||||||||
Shareholders equity *** |
10,664 | 11,195 | (531 | ) | (4.7 | ) | ||||||||||
Other managed and marketed customer funds |
57,278 | 45,355 | 11,924 | 26.3 | ||||||||||||
Mutual funds |
40,555 | 30,834 | 9,721 | 31.5 | ||||||||||||
Pension funds |
10,486 | 9,645 | 840 | 8.7 | ||||||||||||
Managed portfolios |
6,238 | 4,875 | 1,363 | 28.0 | ||||||||||||
Managed and marketed customer funds |
240,629 | 239,021 | 1,608 | 0.7 | ||||||||||||
(**).- Including all on-balance sheet balances for this item |
||||||||||||||||
(***).- Not including profit of the year
|
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
9.97 | 4.18 | 5.79 p. | |||||||||||||
Efficiency ratio (with amortisations) |
49.4 | 53.2 | (3.8 p. | ) | ||||||||||||
NPL ratio |
7.57 | 6.40 | 1.17 p. | |||||||||||||
NPL coverage |
45.5 | 45.0 | 0.5 p. | |||||||||||||
Number of employees |
25,136 | 28,138 | (3,002 | ) | (10.7 | ) | ||||||||||
Number of branches |
3,611 | 4,573 | (962 | ) | (21.0 | ) |
Spain
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
1,073 | 1,119 | 1,065 | 1,101 | 1,146 | 1,193 | 1,210 | |||||||||||||||||||||
Net fees |
484 | 483 | 443 | 423 | 456 | 469 | 425 | |||||||||||||||||||||
Gains (losses) on financial transactions |
206 | 96 | 217 | 92 | 205 | 29 | 95 | |||||||||||||||||||||
Other operating income * |
35 | 82 | 17 | 19 | (15 | ) | 91 | 3 | ||||||||||||||||||||
Gross income |
1,798 | 1,780 | 1,742 | 1,634 | 1,792 | 1,782 | 1,733 | |||||||||||||||||||||
Operating expenses |
(953 | ) | (941 | ) | (936 | ) | (902 | ) | (894 | ) | (873 | ) | (855 | ) | ||||||||||||||
General administrative expenses |
(863 | ) | (850 | ) | (847 | ) | (790 | ) | (801 | ) | (787 | ) | (769 | ) | ||||||||||||||
Personnel |
(548 | ) | (532 | ) | (521 | ) | (514 | ) | (499 | ) | (488 | ) | (475 | ) | ||||||||||||||
Other general administrative expenses |
(315 | ) | (318 | ) | (326 | ) | (276 | ) | (302 | ) | (300 | ) | (294 | ) | ||||||||||||||
Depreciation and amortisation |
(91 | ) | (92 | ) | (90 | ) | (112 | ) | (93 | ) | (86 | ) | (86 | ) | ||||||||||||||
Net operating income |
844 | 838 | 805 | 732 | 898 | 909 | 878 | |||||||||||||||||||||
Net loan-loss provisions |
(516 | ) | (690 | ) | (630 | ) | (575 | ) | (507 | ) | (488 | ) | (429 | ) | ||||||||||||||
Other income |
(36 | ) | (29 | ) | (59 | ) | (11 | ) | (33 | ) | (51 | ) | (9 | ) | ||||||||||||||
Profit before taxes |
293 | 119 | 116 | 145 | 358 | 370 | 440 | |||||||||||||||||||||
Tax on profit |
(89 | ) | (35 | ) | (35 | ) | (48 | ) | (104 | ) | (110 | ) | (130 | ) | ||||||||||||||
Profit from continuing operations |
204 | 84 | 81 | 98 | 253 | 261 | 310 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | 0 | | | | |||||||||||||||||||||
Consolidated profit |
204 | 84 | 81 | 98 | 253 | 261 | 310 | |||||||||||||||||||||
Minority interests |
1 | 1 | 0 | (1 | ) | 2 | (0 | ) | 1 | |||||||||||||||||||
Attributable profit to the Group |
203 | 84 | 81 | 98 | 251 | 261 | 309 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
176,431 | 171,176 | 164,775 | 159,753 | 157,458 | 159,264 | 156,390 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
73,971 | 70,625 | 56,508 | 47,062 | 51,605 | 56,119 | 60,300 | |||||||||||||||||||||
Available-for-sale financial assets |
33,228 | 32,908 | 30,246 | 25,608 | 26,932 | 28,230 | 32,549 | |||||||||||||||||||||
Due from credit institutions ** |
37,557 | 36,946 | 36,702 | 25,092 | 37,314 | 35,178 | 42,614 | |||||||||||||||||||||
Intangible assets and property and equipment |
4,033 | 3,995 | 4,019 | 4,111 | 3,856 | 3,600 | 3,542 | |||||||||||||||||||||
Other assets |
3,794 | 8,171 | 12,661 | 21,183 | 13,969 | 9,936 | 5,749 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
329,013 | 323,821 | 304,910 | 282,808 | 291,134 | 292,328 | 301,144 | |||||||||||||||||||||
Customer deposits ** |
197,464 | 194,330 | 188,824 | 181,117 | 183,196 | 181,065 | 182,273 | |||||||||||||||||||||
Marketable debt securities ** |
10,153 | 7,471 | 4,821 | 3,953 | 2,196 | 1,327 | 1,077 | |||||||||||||||||||||
Subordinated debt ** |
7 | 7 | 22 | 8 | 8 | 8 | 1 | |||||||||||||||||||||
Insurance liabilities |
708 | 475 | 554 | 525 | 551 | 526 | 504 | |||||||||||||||||||||
Due to credit institutions ** |
21,224 | 22,933 | 26,574 | 22,759 | 25,847 | 31,736 | 38,449 | |||||||||||||||||||||
Other liabilities |
87,567 | 87,042 | 72,921 | 62,926 | 68,088 | 66,570 | 68,177 | |||||||||||||||||||||
Shareholders equity *** |
11,891 | 11,562 | 11,195 | 11,521 | 11,249 | 11,095 | 10,664 | |||||||||||||||||||||
Other managed and marketed customer funds |
40,902 | 42,112 | 45,355 | 48,267 | 51,969 | 55,383 | 57,278 | |||||||||||||||||||||
Mutual funds |
27,199 | 28,337 | 30,834 | 32,951 | 36,018 | 38,827 | 40,555 | |||||||||||||||||||||
Pension funds |
9,396 | 9,362 | 9,645 | 10,025 | 10,197 | 10,388 | 10,486 | |||||||||||||||||||||
Managed portfolios |
4,307 | 4,413 | 4,875 | 5,291 | 5,754 | 6,167 | 6,238 | |||||||||||||||||||||
Managed and marketed customer funds |
248,525 | 243,921 | 239,021 | 233,344 | 237,369 | 237,783 | 240,629 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
| |||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||
NPL ratio |
4.12 | 5.75 | 6.40 | 7.49 | 7.61 | 7.59 | 7.57 | |||||||||||||||||||||
NPL coverage |
50.3 | 43.1 | 45.0 | 44.0 | 44.6 | 44.9 | 45.5 | |||||||||||||||||||||
Cost of credit |
1.23 | 1.26 | 1.36 | 1.36 | 1.37 | 1.31 | 1.21 | |||||||||||||||||||||
Spread (Retail Banking) |
2.37 | 2.54 | 2.48 | 2.63 | 2.84 | 2.83 | 2.78 | |||||||||||||||||||||
Loan spreads |
2.21 | 2.26 | 2.33 | 2.43 | 2.39 | 2.36 | 2.37 | |||||||||||||||||||||
Deposit spreads |
0.16 | 0.28 | 0.15 | 0.20 | 0.45 | 0.47 | 0.41 |
Portugal
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
403 | 383 | 20 | 5.2 | ||||||||||||
Net fees |
209 | 251 | (42 | ) | (16.7 | ) | ||||||||||
Gains (losses) on financial transactions |
53 | 40 | 13 | 33.5 | ||||||||||||
Other operating income * |
31 | 19 | 11 | 58.1 | ||||||||||||
Gross income |
695 | 693 | 3 | 0.4 | ||||||||||||
Operating expenses |
(365 | ) | (369 | ) | 4 | (1.1 | ) | |||||||||
General administrative expenses |
(311 | ) | (310 | ) | (1 | ) | 0.4 | |||||||||
Personnel |
(219 | ) | (223 | ) | 4 | (1.7 | ) | |||||||||
Other general administrative expenses |
(92 | ) | (87 | ) | (5 | ) | 5.8 | |||||||||
Depreciation and amortisation |
(54 | ) | (59 | ) | 5 | (8.8 | ) | |||||||||
Net operating income |
330 | 324 | 7 | 2.0 | ||||||||||||
Net loan-loss provisions |
(106 | ) | (182 | ) | 75 | (41.4 | ) | |||||||||
Other income |
(79 | ) | (36 | ) | (43 | ) | 119.6 | |||||||||
Profit before taxes |
145 | 106 | 39 | 36.5 | ||||||||||||
Tax on profit |
(33 | ) | (29 | ) | (4 | ) | 15.1 | |||||||||
Profit from continuing operations |
112 | 77 | 34 | 44.5 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
112 | 77 | 34 | 44.5 | ||||||||||||
Minority interests |
(4 | ) | 0 | (4 | ) | | ||||||||||
Attributable profit to the Group |
116 | 77 | 39 | 50.0 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
23,333 | 24,712 | (1,380 | ) | (5.6 | ) | ||||||||||
Trading portfolio (w/o loans) |
1,998 | 1,788 | 210 | 11.7 | ||||||||||||
Available-for-sale financial assets |
8,060 | 4,662 | 3,398 | 72.9 | ||||||||||||
Due from credit institutions ** |
2,466 | 2,761 | (295 | ) | (10.7 | ) | ||||||||||
Intangible assets and property and equipment |
749 | 896 | (147 | ) | (16.4 | ) | ||||||||||
Other assets |
6,708 | 6,610 | 98 | 1.5 | ||||||||||||
Total assets/liabilities & shareholders equity |
43,313 | 41,429 | 1,884 | 4.5 | ||||||||||||
Customer deposits ** |
24,131 | 24,185 | (54 | ) | (0.2 | ) | ||||||||||
Marketable debt securities ** |
3,793 | 2,375 | 1,418 | 59.7 | ||||||||||||
Subordinated debt ** |
0 | 0 | 0 | 209.7 | ||||||||||||
Insurance liabilities |
80 | 88 | (8 | ) | (8.9 | ) | ||||||||||
Due to credit institutions ** |
12,070 | 11,880 | 191 | 1.6 | ||||||||||||
Other liabilities |
620 | 358 | 262 | 73.1 | ||||||||||||
Shareholders equity *** |
2,619 | 2,544 | 75 | 2.9 | ||||||||||||
Other managed and marketed customer funds |
2,347 | 2,043 | 304 | 14.9 | ||||||||||||
Mutual funds |
1,246 | 1,141 | 105 | 9.2 | ||||||||||||
Pension funds |
849 | 776 | 73 | 9.4 | ||||||||||||
Managed portfolios |
252 | 126 | 126 | 99.5 | ||||||||||||
Managed and marketed customer funds |
30,271 | 28,603 | 1,668 | 5.8 | ||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
| |||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
5.92 | 4.06 | 1.85 p. | |||||||||||||
Efficiency ratio (with amortisations) |
52.5 | 53.3 | (0.8 p. | ) | ||||||||||||
NPL ratio |
8.49 | 7.86 | 0.63 p. | |||||||||||||
NPL coverage |
53.9 | 51.9 | 2.0 p. | |||||||||||||
Number of employees |
5,515 | 5,600 | (85 | ) | (1.5 | ) | ||||||||||
Number of branches |
620 | 647 | (27 | ) | (4.2 | ) |
Portugal
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
117 | 134 | 132 | 131 | 129 | 138 | 136 | |||||||||||||||||||||
Net fees |
85 | 87 | 79 | 67 | 73 | 66 | 70 | |||||||||||||||||||||
Gains (losses) on financial transactions |
23 | 7 | 10 | 11 | 18 | 22 | 13 | |||||||||||||||||||||
Other operating income * |
6 | 6 | 7 | 15 | 9 | 11 | 11 | |||||||||||||||||||||
Gross income |
231 | 233 | 228 | 224 | 228 | 237 | 230 | |||||||||||||||||||||
Operating expenses |
(124 | ) | (122 | ) | (123 | ) | (126 | ) | (122 | ) | (121 | ) | (122 | ) | ||||||||||||||
General administrative expenses |
(104 | ) | (102 | ) | (103 | ) | (107 | ) | (103 | ) | (104 | ) | (104 | ) | ||||||||||||||
Personnel |
(75 | ) | (74 | ) | (74 | ) | (76 | ) | (73 | ) | (73 | ) | (73 | ) | ||||||||||||||
Other general administrative expenses |
(29 | ) | (28 | ) | (29 | ) | (31 | ) | (30 | ) | (31 | ) | (31 | ) | ||||||||||||||
Depreciation and amortisation |
(20 | ) | (20 | ) | (20 | ) | (19 | ) | (19 | ) | (17 | ) | (18 | ) | ||||||||||||||
Net operating income |
107 | 112 | 105 | 97 | 106 | 116 | 108 | |||||||||||||||||||||
Net loan-loss provisions |
(64 | ) | (62 | ) | (56 | ) | (11 | ) | (34 | ) | (40 | ) | (32 | ) | ||||||||||||||
Other income |
(13 | ) | (17 | ) | (6 | ) | (42 | ) | (30 | ) | (29 | ) | (20 | ) | ||||||||||||||
Profit before taxes |
31 | 32 | 44 | 44 | 42 | 47 | 57 | |||||||||||||||||||||
Tax on profit |
(10 | ) | (7 | ) | (12 | ) | (15 | ) | (9 | ) | (9 | ) | (15 | ) | ||||||||||||||
Profit from continuing operations |
21 | 25 | 32 | 29 | 33 | 37 | 42 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
21 | 25 | 32 | 29 | 33 | 37 | 42 | |||||||||||||||||||||
Minority interests |
0 | 0 | (0 | ) | (8 | ) | (2 | ) | (2 | ) | (0 | ) | ||||||||||||||||
Attributable profit to the Group |
21 | 25 | 32 | 37 | 36 | 39 | 42 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
25,518 | 25,210 | 24,712 | 24,482 | 24,240 | 24,111 | 23,333 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
1,905 | 1,794 | 1,788 | 1,831 | 1,884 | 1,880 | 1,998 | |||||||||||||||||||||
Available-for-sale financial assets |
4,675 | 4,934 | 4,662 | 4,724 | 6,711 | 7,119 | 8,060 | |||||||||||||||||||||
Due from credit institutions ** |
3,447 | 3,566 | 2,761 | 2,895 | 2,540 | 2,491 | 2,466 | |||||||||||||||||||||
Intangible assets and property and equipment |
392 | 906 | 896 | 821 | 800 | 763 | 749 | |||||||||||||||||||||
Other assets |
6,198 | 5,829 | 6,610 | 7,096 | 5,810 | 6,276 | 6,708 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
42,136 | 42,239 | 41,429 | 41,848 | 41,986 | 42,640 | 43,313 | |||||||||||||||||||||
Customer deposits ** |
23,703 | 23,577 | 24,185 | 24,191 | 23,586 | 23,253 | 24,131 | |||||||||||||||||||||
Marketable debt securities ** |
3,411 | 2,396 | 2,375 | 2,329 | 2,248 | 3,811 | 3,793 | |||||||||||||||||||||
Subordinated debt ** |
0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||||||||
Insurance liabilities |
88 | 87 | 88 | 75 | 80 | 80 | 80 | |||||||||||||||||||||
Due to credit institutions ** |
12,203 | 13,336 | 11,880 | 12,319 | 12,915 | 12,271 | 12,070 | |||||||||||||||||||||
Other liabilities |
180 | 296 | 358 | 356 | 501 | 641 | 620 | |||||||||||||||||||||
Shareholders equity *** |
2,550 | 2,547 | 2,544 | 2,579 | 2,656 | 2,583 | 2,619 | |||||||||||||||||||||
Other managed and marketed customer funds |
2,316 | 2,158 | 2,043 | 2,041 | 2,227 | 2,396 | 2,347 | |||||||||||||||||||||
Mutual funds |
1,437 | 1,281 | 1,141 | 1,050 | 1,185 | 1,311 | 1,246 | |||||||||||||||||||||
Pension funds |
780 | 768 | 776 | 848 | 862 | 864 | 849 | |||||||||||||||||||||
Managed portfolios |
99 | 109 | 126 | 142 | 179 | 222 | 252 | |||||||||||||||||||||
Managed and marketed customer funds |
29,430 | 28,131 | 28,603 | 28,560 | 28,061 | 29,460 | 30,271 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
| |||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||
NPL ratio |
6.88 | 7.41 | 7.86 | 8.12 | 8.26 | 8.16 | 8.49 | |||||||||||||||||||||
NPL coverage |
52.9 | 52.4 | 51.9 | 50.0 | 50.6 | 53.1 | 53.9 | |||||||||||||||||||||
Cost of credit |
1.18 | 1.10 | 0.93 | 0.73 | 0.63 | 0.55 | 0.47 | |||||||||||||||||||||
Spread (Retail Banking) |
1.22 | 1.26 | 1.38 | 1.43 | 1.51 | 1.55 | 1.47 | |||||||||||||||||||||
Loan spreads |
2.44 | 2.44 | 2.44 | 2.42 | 2.44 | 2.39 | 2.36 | |||||||||||||||||||||
Deposit spreads |
(1.22 | ) | (1.18 | ) | (1.06 | ) | (0.99 | ) | (0.93 | ) | (0.84 | ) | (0.89 | ) |
Poland
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
639 | 574 | 66 | 11.5 | ||||||||||||
Net fees |
328 | 296 | 31 | 10.6 | ||||||||||||
Gains (losses) on financial transactions |
31 | 104 | (72 | ) | (69.7 | ) | ||||||||||
Other operating income * |
24 | 20 | 4 | 19.8 | ||||||||||||
Gross income |
1,023 | 994 | 29 | 2.9 | ||||||||||||
Operating expenses |
(438 | ) | (434 | ) | (4 | ) | 0.9 | |||||||||
General administrative expenses |
(402 | ) | (393 | ) | (9 | ) | 2.2 | |||||||||
Personnel |
(230 | ) | (233 | ) | 3 | (1.3 | ) | |||||||||
Other general administrative expenses |
(172 | ) | (160 | ) | (12 | ) | 7.4 | |||||||||
Depreciation and amortisation |
(36 | ) | (41 | ) | 5 | (11.9 | ) | |||||||||
Net operating income |
585 | 560 | 25 | 4.4 | ||||||||||||
Net loan-loss provisions |
(129 | ) | (128 | ) | (0 | ) | 0.4 | |||||||||
Other income |
(11 | ) | (1 | ) | (10 | ) | 788.5 | |||||||||
Profit before taxes |
445 | 431 | 15 | 3.4 | ||||||||||||
Tax on profit |
(88 | ) | (82 | ) | (6 | ) | 6.9 | |||||||||
Profit from continuing operations |
358 | 349 | 9 | 2.6 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
358 | 349 | 9 | 2.6 | ||||||||||||
Minority interests |
94 | 87 | 6 | 7.1 | ||||||||||||
Attributable profit to the Group |
264 | 261 | 3 | 1.1 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
17,217 | 16,298 | 919 | 5.6 | ||||||||||||
Trading portfolio (w/o loans) |
795 | 561 | 234 | 41.7 | ||||||||||||
Available-for-sale financial assets |
5,920 | 4,861 | 1,059 | 21.8 | ||||||||||||
Due from credit institutions ** |
952 | 821 | 131 | 16.0 | ||||||||||||
Intangible assets and property and equipment |
224 | 220 | 5 | 2.3 | ||||||||||||
Other assets |
2,257 | 2,046 | 211 | 10.3 | ||||||||||||
Total assets/liabilities & shareholders equity |
27,364 | 24,805 | 2,559 | 10.3 | ||||||||||||
Customer deposits ** |
20,224 | 17,404 | 2,821 | 16.2 | ||||||||||||
Marketable debt securities ** |
236 | | 236 | | ||||||||||||
Subordinated debt ** |
337 | 333 | 4 | 1.2 | ||||||||||||
Insurance liabilities |
79 | | 79 | | ||||||||||||
Due to credit institutions ** |
1,072 | 2,577 | (1,505 | ) | (58.4 | ) | ||||||||||
Other liabilities |
3,452 | 2,654 | 799 | 30.1 | ||||||||||||
Shareholders equity *** |
1,964 | 1,837 | 127 | 6.9 | ||||||||||||
Other managed and marketed customer funds |
3,782 | 3,540 | 242 | 6.8 | ||||||||||||
Mutual funds |
3,692 | 3,431 | 261 | 7.6 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
90 | 109 | (18 | ) | (17.0 | ) | ||||||||||
Managed and marketed customer funds |
24,579 | 21,277 | 3,302 | 15.5 | ||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year
|
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
17.75 | 18.39 | (0.63 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
42.8 | 43.6 | (0.8 p. | ) | ||||||||||||
NPL ratio |
7.43 | 7.75 | (0.32 p. | ) | ||||||||||||
NPL coverage |
65.8 | 64.1 | 1.7 p. | |||||||||||||
Number of employees |
11,894 | 12,499 | (605 | ) | (4.8 | ) | ||||||||||
Number of branches |
803 | 836 | (33 | ) | (3.9 | ) |
Poland
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
180 | 191 | 203 | 206 | 208 | 217 | 215 | |||||||||||||||||||||
Net fees |
98 | 100 | 99 | 104 | 109 | 111 | 107 | |||||||||||||||||||||
Gains (losses) on financial transactions |
35 | 29 | 39 | 15 | 11 | 7 | 13 | |||||||||||||||||||||
Other operating income * |
2 | 17 | 1 | (1 | ) | 6 | 18 | 0 | ||||||||||||||||||||
Gross income |
315 | 337 | 342 | 323 | 334 | 353 | 335 | |||||||||||||||||||||
Operating expenses |
(156 | ) | (142 | ) | (136 | ) | (159 | ) | (147 | ) | (148 | ) | (143 | ) | ||||||||||||||
General administrative expenses |
(142 | ) | (128 | ) | (123 | ) | (146 | ) | (135 | ) | (136 | ) | (131 | ) | ||||||||||||||
Personnel |
(83 | ) | (76 | ) | (74 | ) | (79 | ) | (77 | ) | (76 | ) | (77 | ) | ||||||||||||||
Other general administrative expenses |
(59 | ) | (52 | ) | (50 | ) | (67 | ) | (58 | ) | (59 | ) | (55 | ) | ||||||||||||||
Depreciation and amortisation |
(14 | ) | (14 | ) | (13 | ) | (13 | ) | (12 | ) | (12 | ) | (12 | ) | ||||||||||||||
Net operating income |
159 | 195 | 206 | 165 | 188 | 205 | 192 | |||||||||||||||||||||
Net loan-loss provisions |
(42 | ) | (51 | ) | (35 | ) | (39 | ) | (43 | ) | (42 | ) | (44 | ) | ||||||||||||||
Other income |
(5 | ) | 6 | (2 | ) | (4 | ) | (3 | ) | (16 | ) | 8 | ||||||||||||||||
Profit before taxes |
112 | 149 | 169 | 121 | 142 | 147 | 156 | |||||||||||||||||||||
Tax on profit |
(22 | ) | (27 | ) | (34 | ) | (25 | ) | (27 | ) | (28 | ) | (33 | ) | ||||||||||||||
Profit from continuing operations |
90 | 123 | 135 | 96 | 115 | 120 | 122 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
90 | 123 | 135 | 96 | 115 | 120 | 122 | |||||||||||||||||||||
Minority interests |
20 | 32 | 35 | 24 | 31 | 32 | 31 | |||||||||||||||||||||
Attributable profit to the Group |
70 | 91 | 100 | 72 | 85 | 88 | 91 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
16,188 | 15,983 | 16,298 | 16,214 | 16,728 | 17,064 | 17,217 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
665 | 658 | 561 | 532 | 809 | 799 | 795 | |||||||||||||||||||||
Available-for-sale financial assets |
5,150 | 4,596 | 4,861 | 5,325 | 5,127 | 4,214 | 5,920 | |||||||||||||||||||||
Due from credit institutions ** |
352 | 421 | 821 | 667 | 1,256 | 607 | 952 | |||||||||||||||||||||
Intangible assets and property and equipment |
242 | 223 | 220 | 273 | 223 | 214 | 224 | |||||||||||||||||||||
Other assets |
1,938 | 1,252 | 2,046 | 2,095 | 2,286 | 2,570 | 2,257 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
24,535 | 23,133 | 24,805 | 25,106 | 26,428 | 25,467 | 27,364 | |||||||||||||||||||||
Customer deposits ** |
17,794 | 16,591 | 17,404 | 18,503 | 18,803 | 18,325 | 20,224 | |||||||||||||||||||||
Marketable debt securities ** |
| | | 121 | 121 | 120 | 236 | |||||||||||||||||||||
Subordinated debt ** |
335 | 331 | 333 | 333 | 335 | 336 | 337 | |||||||||||||||||||||
Insurance liabilities |
| | | 84 | 81 | 79 | 79 | |||||||||||||||||||||
Due to credit institutions ** |
1,578 | 1,712 | 2,577 | 1,206 | 2,217 | 1,562 | 1,072 | |||||||||||||||||||||
Other liabilities |
2,839 | 2,708 | 2,654 | 2,984 | 2,772 | 3,111 | 3,452 | |||||||||||||||||||||
Shareholders equity *** |
1,989 | 1,791 | 1,837 | 1,875 | 2,099 | 1,933 | 1,964 | |||||||||||||||||||||
Other managed and marketed customer funds |
3,468 | 3,396 | 3,540 | 3,631 | 3,555 | 3,647 | 3,782 | |||||||||||||||||||||
Mutual funds |
3,342 | 3,294 | 3,431 | 3,525 | 3,455 | 3,556 | 3,692 | |||||||||||||||||||||
Pension funds |
| | | | | | | |||||||||||||||||||||
Managed portfolios |
126 | 102 | 109 | 106 | 101 | 91 | 90 | |||||||||||||||||||||
Managed and marketed customer funds |
21,597 | 20,319 | 21,277 | 22,588 | 22,815 | 22,429 | 24,579 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year
|
| |||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||
NPL ratio |
7.39 | 8.08 | 7.75 | 7.84 | 7.35 | 7.42 | 7.43 | |||||||||||||||||||||
NPL coverage |
67.6 | 59.3 | 64.1 | 61.8 | 64.6 | 65.3 | 65.8 | |||||||||||||||||||||
Cost of credit |
1.22 | 1.18 | 1.09 | 1.01 | 0.98 | 0.92 | 0.95 | |||||||||||||||||||||
Spread (Retail Banking) |
3.14 | 3.17 | 3.16 | 3.51 | 3.63 | 3.69 | 3.61 | |||||||||||||||||||||
Loan spreads |
2.41 | 2.45 | 2.43 | 2.53 | 2.51 | 2.47 | 2.45 | |||||||||||||||||||||
Deposit spreads |
0.73 | 0.72 | 0.73 | 0.98 | 1.12 | 1.22 | 1.16 |
Poland
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
639 | 577 | 62 | 10.8 | ||||||||||||
Net fees |
328 | 298 | 29 | 9.9 | ||||||||||||
Gains (losses) on financial transactions |
31 | 104 | (73 | ) | (69.9 | ) | ||||||||||
Other operating income * |
24 | 20 | 4 | 19.0 | ||||||||||||
Gross income |
1,023 | 1,000 | 23 | 2.3 | ||||||||||||
Operating expenses |
(438 | ) | (436 | ) | (1 | ) | 0.3 | |||||||||
General administrative expenses |
(402 | ) | (395 | ) | (6 | ) | 1.6 | |||||||||
Personnel |
(230 | ) | (235 | ) | 5 | (1.9 | ) | |||||||||
Other general administrative expenses |
(172 | ) | (161 | ) | (11 | ) | 6.7 | |||||||||
Depreciation and amortisation |
(36 | ) | (41 | ) | 5 | (12.5 | ) | |||||||||
Net operating income |
585 | 564 | 21 | 3.8 | ||||||||||||
Net loan-loss provisions |
(129 | ) | (129 | ) | 0 | (0.2 | ) | |||||||||
Other income |
(11 | ) | (1 | ) | (10 | ) | 783.2 | |||||||||
Profit before taxes |
445 | 433 | 12 | 2.8 | ||||||||||||
Tax on profit |
(88 | ) | (82 | ) | (5 | ) | 6.3 | |||||||||
Profit from continuing operations |
358 | 351 | 7 | 2.0 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
358 | 351 | 7 | 2.0 | ||||||||||||
Minority interests |
94 | 88 | 6 | 6.5 | ||||||||||||
Attributable profit to the Group |
264 | 263 | 1 | 0.5 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
17,217 | 16,498 | 719 | 4.4 | ||||||||||||
Trading portfolio (w/o loans) |
795 | 568 | 227 | 40.0 | ||||||||||||
Available-for-sale financial assets |
5,920 | 4,920 | 1,000 | 20.3 | ||||||||||||
Due from credit institutions ** |
952 | 831 | 121 | 14.6 | ||||||||||||
Intangible assets and property and equipment |
224 | 222 | 2 | 1.0 | ||||||||||||
Other assets |
2,257 | 2,071 | 186 | 9.0 | ||||||||||||
Total assets/liabilities & shareholders equity |
27,364 | 25,109 | 2,255 | 9.0 | ||||||||||||
Customer deposits ** |
20,224 | 17,617 | 2,607 | 14.8 | ||||||||||||
Marketable debt securities ** |
236 | | 236 | | ||||||||||||
Subordinated debt ** |
337 | 337 | (0 | ) | (0.1 | ) | ||||||||||
Insurance liabilities |
79 | | 79 | | ||||||||||||
Due to credit institutions ** |
1,072 | 2,609 | (1,537 | ) | (58.9 | ) | ||||||||||
Other liabilities |
3,452 | 2,686 | 766 | 28.5 | ||||||||||||
Shareholders equity *** |
1,964 | 1,860 | 104 | 5.6 | ||||||||||||
Other managed and marketed customer funds |
3,782 | 3,583 | 199 | 5.6 | ||||||||||||
Mutual funds |
3,692 | 3,473 | 219 | 6.3 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
90 | 110 | (20 | ) | (18.0 | ) | ||||||||||
Managed and marketed customer funds |
24,579 | 21,537 | 3,042 | 14.1 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
Poland
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
179 | 191 | 207 | 206 | 208 | 217 | 215 | |||||||||||||||||||||
Net fees |
97 | 100 | 100 | 104 | 110 | 111 | 107 | |||||||||||||||||||||
Gains (losses) on financial transactions |
35 | 29 | 40 | 15 | 11 | 7 | 13 | |||||||||||||||||||||
Other operating income * |
2 | 17 | 1 | (1 | ) | 6 | 18 | 0 | ||||||||||||||||||||
Gross income |
313 | 338 | 348 | 324 | 335 | 352 | 335 | |||||||||||||||||||||
Operating expenses |
(155 | ) | (142 | ) | (139 | ) | (159 | ) | (147 | ) | (147 | ) | (143 | ) | ||||||||||||||
General administrative expenses |
(141 | ) | (128 | ) | (126 | ) | (146 | ) | (135 | ) | (135 | ) | (131 | ) | ||||||||||||||
Personnel |
(83 | ) | (77 | ) | (75 | ) | (79 | ) | (77 | ) | (76 | ) | (77 | ) | ||||||||||||||
Other general administrative expenses |
(58 | ) | (52 | ) | (50 | ) | (67 | ) | (58 | ) | (59 | ) | (55 | ) | ||||||||||||||
Depreciation and amortisation |
(14 | ) | (14 | ) | (13 | ) | (13 | ) | (12 | ) | (12 | ) | (12 | ) | ||||||||||||||
Net operating income |
158 | 196 | 209 | 165 | 188 | 205 | 192 | |||||||||||||||||||||
Net loan-loss provisions |
(42 | ) | (52 | ) | (36 | ) | (39 | ) | (43 | ) | (42 | ) | (44 | ) | ||||||||||||||
Other income |
(5 | ) | 6 | (2 | ) | (4 | ) | (3 | ) | (16 | ) | 8 | ||||||||||||||||
Profit before taxes |
112 | 150 | 172 | 122 | 142 | 147 | 156 | |||||||||||||||||||||
Tax on profit |
(22 | ) | (27 | ) | (34 | ) | (25 | ) | (27 | ) | (28 | ) | (33 | ) | ||||||||||||||
Profit from continuing operations |
90 | 123 | 138 | 96 | 116 | 120 | 122 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
90 | 123 | 138 | 96 | 116 | 120 | 122 | |||||||||||||||||||||
Minority interests |
20 | 32 | 36 | 24 | 31 | 32 | 31 | |||||||||||||||||||||
Attributable profit to the Group |
70 | 91 | 102 | 73 | 85 | 88 | 91 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
16,199 | 16,595 | 16,498 | 16,124 | 16,705 | 16,979 | 17,217 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
666 | 683 | 568 | 529 | 808 | 795 | 795 | |||||||||||||||||||||
Available-for-sale financial assets |
5,154 | 4,772 | 4,920 | 5,295 | 5,120 | 4,193 | 5,920 | |||||||||||||||||||||
Due from credit institutions ** |
352 | 437 | 831 | 663 | 1,254 | 604 | 952 | |||||||||||||||||||||
Intangible assets and property and equipment |
243 | 231 | 222 | 271 | 223 | 213 | 224 | |||||||||||||||||||||
Other assets |
1,939 | 1,300 | 2,071 | 2,083 | 2,283 | 2,557 | 2,257 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
24,551 | 24,019 | 25,109 | 24,966 | 26,392 | 25,340 | 27,364 | |||||||||||||||||||||
Customer deposits ** |
17,806 | 17,227 | 17,617 | 18,400 | 18,778 | 18,234 | 20,224 | |||||||||||||||||||||
Marketable debt securities ** |
| | | 120 | 121 | 120 | 236 | |||||||||||||||||||||
Subordinated debt ** |
335 | 344 | 337 | 331 | 334 | 335 | 337 | |||||||||||||||||||||
Insurance liabilities |
| | | 83 | 81 | 78 | 79 | |||||||||||||||||||||
Due to credit institutions ** |
1,579 | 1,777 | 2,609 | 1,199 | 2,214 | 1,554 | 1,072 | |||||||||||||||||||||
Other liabilities |
2,841 | 2,811 | 2,686 | 2,968 | 2,768 | 3,096 | 3,452 | |||||||||||||||||||||
Shareholders equity *** |
1,990 | 1,859 | 1,860 | 1,865 | 2,096 | 1,924 | 1,964 | |||||||||||||||||||||
Other managed and marketed customer funds |
3,470 | 3,526 | 3,583 | 3,611 | 3,551 | 3,629 | 3,782 | |||||||||||||||||||||
Mutual funds |
3,344 | 3,420 | 3,473 | 3,506 | 3,450 | 3,538 | 3,692 | |||||||||||||||||||||
Pension funds |
| | | | | | | |||||||||||||||||||||
Managed portfolios |
126 | 106 | 110 | 105 | 100 | 90 | 90 | |||||||||||||||||||||
Managed and marketed customer funds |
21,612 | 21,097 | 21,537 | 22,462 | 22,784 | 22,317 | 24,579 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
Santander Consumer Finance
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,807 | 1,761 | 46 | 2.6 | ||||||||||||
Net fees |
638 | 597 | 41 | 6.8 | ||||||||||||
Gains (losses) on financial transactions |
(1 | ) | 1 | (2 | ) | | ||||||||||
Other operating income * |
4 | (7 | ) | 11 | | |||||||||||
Gross income |
2,447 | 2,352 | 95 | 4.0 | ||||||||||||
Operating expenses |
(1,076 | ) | (1,038 | ) | (38 | ) | 3.7 | |||||||||
General administrative expenses |
(917 | ) | (881 | ) | (36 | ) | 4.1 | |||||||||
Personnel |
(491 | ) | (483 | ) | (8 | ) | 1.6 | |||||||||
Other general administrative expenses |
(426 | ) | (398 | ) | (29 | ) | 7.2 | |||||||||
Depreciation and amortisation |
(159 | ) | (157 | ) | (2 | ) | 1.4 | |||||||||
Net operating income |
1,371 | 1,315 | 57 | 4.3 | ||||||||||||
Net loan-loss provisions |
(401 | ) | (460 | ) | 59 | (12.8 | ) | |||||||||
Other income |
(102 | ) | (65 | ) | (37 | ) | 57.4 | |||||||||
Profit before taxes |
868 | 790 | 78 | 9.9 | ||||||||||||
Tax on profit |
(208 | ) | (179 | ) | (30 | ) | 16.5 | |||||||||
Profit from continuing operations |
660 | 611 | 49 | 8.0 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (0 | ) | (6 | ) | | |||||||||
Consolidated profit |
653 | 611 | 42 | 6.9 | ||||||||||||
Minority interests |
27 | 26 | 2 | 6.4 | ||||||||||||
Attributable profit to the Group |
626 | 585 | 41 | 7.0 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
58,596 | 55,898 | 2,698 | 4.8 | ||||||||||||
Trading portfolio (w/o loans) |
41 | 904 | (863 | ) | (95.5 | ) | ||||||||||
Available-for-sale financial assets |
603 | 598 | 6 | 0.9 | ||||||||||||
Due from credit institutions ** |
5,544 | 7,426 | (1,883 | ) | (25.4 | ) | ||||||||||
Intangible assets and property and equipment |
783 | 940 | (157 | ) | (16.7 | ) | ||||||||||
Other assets |
3,355 | 2,386 | 969 | 40.6 | ||||||||||||
Total assets/liabilities & shareholders equity |
68,921 | 68,152 | 769 | 1.1 | ||||||||||||
Customer deposits ** |
30,571 | 30,726 | (155 | ) | (0.5 | ) | ||||||||||
Marketable debt securities ** |
14,803 | 8,380 | 6,422 | 76.6 | ||||||||||||
Subordinated debt ** |
65 | 10 | 55 | 544.9 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
12,124 | 17,627 | (5,503 | ) | (31.2 | ) | ||||||||||
Other liabilities |
3,373 | 3,853 | (480 | ) | (12.5 | ) | ||||||||||
Shareholders equity *** |
7,985 | 7,554 | 431 | 5.7 | ||||||||||||
Other managed and marketed customer funds |
7 | 6 | 1 | 10.0 | ||||||||||||
Mutual funds |
2 | 2 | 0 | 3.5 | ||||||||||||
Pension funds |
5 | 4 | 1 | 12.8 | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
45,446 | 39,123 | 6,323 | 16.2 | ||||||||||||
(**).- Including all on-balance sheet balances for this item |
| |||||||||||||||
(***).- Not including profit of the year |
| |||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
10.72 | 10.15 | 0.57 p. | |||||||||||||
Efficiency ratio (with amortisations) |
44.0 | 44.1 | (0.1 p. | ) | ||||||||||||
NPL ratio |
3.97 | 3.96 | 0.01 p. | |||||||||||||
NPL coverage |
106.4 | 109.2 | (2.8 p. | ) | ||||||||||||
Number of employees |
12,254 | 11,869 | 385 | 3.2 | ||||||||||||
Number of branches |
572 | 635 | (63 | ) | (9.9 | ) |
Santander Consumer Finance
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
587 | 582 | 592 | 573 | 580 | 612 | 615 | |||||||||||||||||||||
Net fees |
192 | 197 | 207 | 190 | 220 | 211 | 207 | |||||||||||||||||||||
Gains (losses) on financial transactions |
0 | (1 | ) | 2 | (8 | ) | 0 | 1 | (2 | ) | ||||||||||||||||||
Other operating income * |
(3 | ) | (4 | ) | (0 | ) | 5 | (1 | ) | 4 | 1 | |||||||||||||||||
Gross income |
776 | 775 | 801 | 759 | 800 | 827 | 821 | |||||||||||||||||||||
Operating expenses |
(351 | ) | (341 | ) | (345 | ) | (353 | ) | (366 | ) | (357 | ) | (354 | ) | ||||||||||||||
General administrative expenses |
(300 | ) | (288 | ) | (292 | ) | (291 | ) | (305 | ) | (307 | ) | (305 | ) | ||||||||||||||
Personnel |
(161 | ) | (159 | ) | (163 | ) | (162 | ) | (164 | ) | (163 | ) | (164 | ) | ||||||||||||||
Other general administrative expenses |
(139 | ) | (129 | ) | (130 | ) | (129 | ) | (141 | ) | (144 | ) | (141 | ) | ||||||||||||||
Depreciation and amortisation |
(51 | ) | (53 | ) | (53 | ) | (63 | ) | (60 | ) | (50 | ) | (49 | ) | ||||||||||||||
Net operating income |
425 | 434 | 456 | 405 | 434 | 470 | 467 | |||||||||||||||||||||
Net loan-loss provisions |
(171 | ) | (131 | ) | (158 | ) | (105 | ) | (130 | ) | (123 | ) | (149 | ) | ||||||||||||||
Other income |
(21 | ) | (29 | ) | (15 | ) | (5 | ) | (14 | ) | (17 | ) | (71 | ) | ||||||||||||||
Profit before taxes |
233 | 274 | 283 | 295 | 291 | 330 | 247 | |||||||||||||||||||||
Tax on profit |
(49 | ) | (64 | ) | (66 | ) | (76 | ) | (66 | ) | (85 | ) | (57 | ) | ||||||||||||||
Profit from continuing operations |
184 | 210 | 217 | 219 | 225 | 245 | 190 | |||||||||||||||||||||
Net profit from discontinued operations |
| (0 | ) | (0 | ) | (6 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Consolidated profit |
184 | 210 | 217 | 213 | 225 | 245 | 184 | |||||||||||||||||||||
Minority interests |
7 | 9 | 9 | 5 | 6 | 7 | 14 | |||||||||||||||||||||
Attributable profit to the Group |
176 | 201 | 208 | 209 | 219 | 237 | 170 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
56,241 | 55,995 | 55,898 | 56,024 | 57,433 | 58,058 | 58,596 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
1,224 | 925 | 904 | 864 | 878 | 270 | 41 | |||||||||||||||||||||
Available-for-sale financial assets |
553 | 606 | 598 | 705 | 478 | 591 | 603 | |||||||||||||||||||||
Due from credit institutions ** |
6,796 | 6,931 | 7,426 | 8,158 | 7,245 | 6,528 | 5,544 | |||||||||||||||||||||
Intangible assets and property and equipment |
984 | 966 | 940 | 934 | 913 | 795 | 783 | |||||||||||||||||||||
Other assets |
2,704 | 2,596 | 2,386 | 3,723 | 3,165 | 3,073 | 3,355 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
68,501 | 68,019 | 68,152 | 70,409 | 70,112 | 69,315 | 68,921 | |||||||||||||||||||||
Customer deposits ** |
31,496 | 30,986 | 30,726 | 30,878 | 30,611 | 30,736 | 30,571 | |||||||||||||||||||||
Marketable debt securities ** |
6,420 | 7,045 | 8,380 | 10,377 | 11,217 | 13,503 | 14,803 | |||||||||||||||||||||
Subordinated debt ** |
9 | 11 | 10 | 64 | 64 | 65 | 65 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
18,839 | 18,668 | 17,627 | 18,060 | 16,598 | 13,772 | 12,124 | |||||||||||||||||||||
Other liabilities |
3,898 | 3,695 | 3,853 | 3,901 | 3,711 | 3,378 | 3,373 | |||||||||||||||||||||
Shareholders equity *** |
7,839 | 7,614 | 7,554 | 7,128 | 7,911 | 7,861 | 7,985 | |||||||||||||||||||||
Other managed and marketed customer funds |
6 | 6 | 6 | 6 | 7 | 7 | 7 | |||||||||||||||||||||
Mutual funds |
2 | 2 | 2 | 2 | 2 | 2 | 2 | |||||||||||||||||||||
Pension funds |
4 | 4 | 4 | 5 | 5 | 5 | 5 | |||||||||||||||||||||
Managed portfolios |
| | | | | | | |||||||||||||||||||||
Managed and marketed customer funds |
37,931 | 38,049 | 39,123 | 41,326 | 41,899 | 44,310 | 45,446 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item |
| |||||||||||||||||||||||||||
(***).- Not including profit of the year |
||||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||
NPL ratio |
3.98 | 4.04 | 3.96 | 4.01 | 4.14 | 4.07 | 3.97 | |||||||||||||||||||||
NPL coverage |
108.7 | 106.9 | 109.2 | 105.3 | 105.1 | 105.2 | 106.4 | |||||||||||||||||||||
Cost of credit |
1.26 | 1.15 | 1.13 | 0.96 | 0.89 | 0.87 | 0.85 | |||||||||||||||||||||
Loan spreads |
4.76 | 4.83 | 4.93 | 4.91 | 5.04 | 5.03 | 5.06 |
Spains run-off real estate
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
(3 | ) | 37 | (39 | ) | | ||||||||||
Net fees |
6 | 14 | (8 | ) | (55.2 | ) | ||||||||||
Gains (losses) on financial transactions |
0 | 1 | (1 | ) | (87.5 | ) | ||||||||||
Other operating income * |
(39 | ) | (46 | ) | 7 | (16.0 | ) | |||||||||
Gross income |
(35 | ) | 6 | (41 | ) | | ||||||||||
Operating expenses |
(159 | ) | (131 | ) | (28 | ) | 21.3 | |||||||||
General administrative expenses |
(150 | ) | (124 | ) | (26 | ) | 20.5 | |||||||||
Personnel |
(28 | ) | (33 | ) | 5 | (14.4 | ) | |||||||||
Other general administrative expenses |
(122 | ) | (92 | ) | (30 | ) | 33.0 | |||||||||
Depreciation and amortisation |
(9 | ) | (6 | ) | (2 | ) | 35.3 | |||||||||
Net operating income |
(194 | ) | (125 | ) | (68 | ) | 54.6 | |||||||||
Net loan-loss provisions |
(235 | ) | (230 | ) | (6 | ) | 2.4 | |||||||||
Other income |
(215 | ) | (349 | ) | 133 | (38.3 | ) | |||||||||
Profit before taxes |
(644 | ) | (704 | ) | 59 | (8.4 | ) | |||||||||
Tax on profit |
193 | 211 | (18 | ) | (8.4 | ) | ||||||||||
Profit from continuing operations |
(451 | ) | (493 | ) | 42 | (8.4 | ) | |||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
(451 | ) | (493 | ) | 42 | (8.4 | ) | |||||||||
Minority interests |
| | | | ||||||||||||
Attributable profit to the Group |
(451 | ) | (493 | ) | 42 | (8.4 | ) | |||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
|
|||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
4,330 | 6,246 | (1,916 | ) | (30.7 | ) | ||||||||||
Trading portfolio (w/o loans) |
| | | | ||||||||||||
Available-for-sale financial assets |
207 | 207 | | | ||||||||||||
Due from credit institutions ** |
| | | | ||||||||||||
Intangible assets and property and equipment |
| | | | ||||||||||||
Other assets |
4,725 | 4,966 | (241 | ) | (4.9 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
9,262 | 11,420 | (2,157 | ) | (18.9 | ) | ||||||||||
Customer deposits ** |
192 | 217 | (25 | ) | (11.7 | ) | ||||||||||
Marketable debt securities ** |
| 2 | (2 | ) | (100.0 | ) | ||||||||||
Subordinated debt ** |
| | | | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
0 | 0 | 0 | 40.0 | ||||||||||||
Other liabilities |
7,882 | 9,743 | (1,862 | ) | (19.1 | ) | ||||||||||
Shareholders equity *** |
1,189 | 1,457 | (268 | ) | (18.4 | ) | ||||||||||
Other managed and marketed customer funds |
156 | 154 | 2 | 1.3 | ||||||||||||
Mutual funds |
155 | 153 | 2 | 1.3 | ||||||||||||
Pension funds |
1 | 1 | 0 | 13.4 | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
347 | 373 | (26 | ) | (6.9 | ) |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
Spains run-off real estate
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
27 | 12 | (3 | ) | 1 | 3 | (5 | ) | (1 | ) | ||||||||||||||||||
Net fees |
9 | 2 | 3 | 1 | 2 | 2 | 2 | |||||||||||||||||||||
Gains (losses) on financial transactions |
1 | (0 | ) | (0 | ) | 0 | 0 | 0 | 0 | |||||||||||||||||||
Other operating income * |
(16 | ) | (23 | ) | (8 | ) | (2 | ) | (13 | ) | (13 | ) | (13 | ) | ||||||||||||||
Gross income |
22 | (8 | ) | (8 | ) | 1 | (8 | ) | (16 | ) | (11 | ) | ||||||||||||||||
Operating expenses |
(40 | ) | (49 | ) | (41 | ) | (44 | ) | (52 | ) | (54 | ) | (53 | ) | ||||||||||||||
General administrative expenses |
(38 | ) | (47 | ) | (39 | ) | (38 | ) | (49 | ) | (51 | ) | (50 | ) | ||||||||||||||
Personnel |
(11 | ) | (10 | ) | (11 | ) | (15 | ) | (10 | ) | (9 | ) | (9 | ) | ||||||||||||||
Other general administrative expenses |
(26 | ) | (37 | ) | (28 | ) | (23 | ) | (39 | ) | (42 | ) | (41 | ) | ||||||||||||||
Depreciation and amortisation |
(2 | ) | (2 | ) | (2 | ) | (7 | ) | (3 | ) | (3 | ) | (3 | ) | ||||||||||||||
Net operating income |
(19 | ) | (57 | ) | (50 | ) | (44 | ) | (59 | ) | (70 | ) | (64 | ) | ||||||||||||||
Net loan-loss provisions |
(114 | ) | (49 | ) | (67 | ) | (32 | ) | (77 | ) | (76 | ) | (82 | ) | ||||||||||||||
Other income |
(118 | ) | (125 | ) | (106 | ) | (128 | ) | (72 | ) | (83 | ) | (60 | ) | ||||||||||||||
Profit before taxes |
(250 | ) | (231 | ) | (222 | ) | (204 | ) | (208 | ) | (230 | ) | (206 | ) | ||||||||||||||
Tax on profit |
75 | 69 | 67 | 61 | 62 | 69 | 62 | |||||||||||||||||||||
Profit from continuing operations |
(175 | ) | (162 | ) | (156 | ) | (143 | ) | (146 | ) | (161 | ) | (144 | ) | ||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
(175 | ) | (162 | ) | (156 | ) | (143 | ) | (146 | ) | (161 | ) | (144 | ) | ||||||||||||||
Minority interests |
| | | | | | | |||||||||||||||||||||
Attributable profit to the Group |
(175 | ) | (162 | ) | (156 | ) | (143 | ) | (146 | ) | (161 | ) | (144 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
6,844 | 6,507 | 6,246 | 5,735 | 5,208 | 4,876 | 4,330 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
| | | | | | | |||||||||||||||||||||
Available-for-sale financial assets |
207 | 207 | 207 | 207 | 207 | 207 | 207 | |||||||||||||||||||||
Due from credit institutions ** |
| | | | | | | |||||||||||||||||||||
Intangible assets and property and equipment |
| | | | | | | |||||||||||||||||||||
Other assets |
4,885 | 4,866 | 4,966 | 4,839 | 4,857 | 4,735 | 4,725 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
11,936 | 11,580 | 11,420 | 10,781 | 10,273 | 9,818 | 9,262 | |||||||||||||||||||||
Customer deposits ** |
225 | 199 | 217 | 210 | 204 | 195 | 192 | |||||||||||||||||||||
Marketable debt securities ** |
6 | 4 | 2 | 2 | 1 | 0 | | |||||||||||||||||||||
Subordinated debt ** |
| | | | | | | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
0 | 0 | 0 | 200 | 0 | 0 | 0 | |||||||||||||||||||||
Other liabilities |
10,150 | 9,864 | 9,743 | 8,979 | 8,786 | 8,361 | 7,882 | |||||||||||||||||||||
Shareholders equity *** |
1,555 | 1,513 | 1,457 | 1,390 | 1,282 | 1,262 | 1,189 | |||||||||||||||||||||
Other managed and marketed customer funds |
161 | 159 | 154 | 153 | 145 | 145 | 156 | |||||||||||||||||||||
Mutual funds |
160 | 158 | 153 | 152 | 144 | 144 | 155 | |||||||||||||||||||||
Pension funds |
1 | 0 | 1 | 1 | 1 | 1 | 1 | |||||||||||||||||||||
Managed portfolios |
| | | | | | | |||||||||||||||||||||
Managed and marketed customer funds |
392 | 361 | 373 | 365 | 350 | 340 | 347 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
United Kingdom
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,113 | 2,489 | 624 | 25.1 | ||||||||||||
Net fees |
754 | 749 | 6 | 0.8 | ||||||||||||
Gains (losses) on financial transactions |
206 | 318 | (112 | ) | (35.3 | ) | ||||||||||
Other operating income * |
28 | 18 | 10 | 58.5 | ||||||||||||
Gross income |
4,101 | 3,573 | 528 | 14.8 | ||||||||||||
Operating expenses |
(2,125 | ) | (1,955 | ) | (170 | ) | 8.7 | |||||||||
General administrative expenses |
(1,810 | ) | (1,661 | ) | (150 | ) | 9.0 | |||||||||
Personnel |
(1,190 | ) | (1,033 | ) | (157 | ) | 15.2 | |||||||||
Other general administrative expenses |
(620 | ) | (627 | ) | 7 | (1.2 | ) | |||||||||
Depreciation and amortisation |
(314 | ) | (294 | ) | (20 | ) | 6.7 | |||||||||
Net operating income |
1,977 | 1,618 | 358 | 22.1 | ||||||||||||
Net loan-loss provisions |
(296 | ) | (436 | ) | 140 | (32.1 | ) | |||||||||
Other income |
(182 | ) | (170 | ) | (12 | ) | 7.3 | |||||||||
Profit before taxes |
1,498 | 1,013 | 485 | 47.9 | ||||||||||||
Tax on profit |
(313 | ) | (206 | ) | (106 | ) | 51.6 | |||||||||
Profit from continuing operations |
1,186 | 807 | 379 | 47.0 | ||||||||||||
Net profit from discontinued operations |
| (14 | ) | 14 | (100.0 | ) | ||||||||||
Consolidated profit |
1,186 | 793 | 393 | 49.6 | ||||||||||||
Minority interests |
| 0 | (0 | ) | (100.0 | ) | ||||||||||
Attributable profit to the Group |
1,186 | 793 | 393 | 49.6 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
248,940 | 237,138 | 11,801 | 5.0 | ||||||||||||
Trading portfolio (w/o loans) |
35,264 | 35,645 | (382 | ) | (1.1 | ) | ||||||||||
Available-for-sale financial assets |
10,736 | 5,387 | 5,349 | 99.3 | ||||||||||||
Due from credit institutions ** |
16,766 | 23,814 | (7,047 | ) | (29.6 | ) | ||||||||||
Intangible assets and property and equipment |
2,502 | 2,406 | 96 | 4.0 | ||||||||||||
Other assets |
40,269 | 47,379 | (7,110 | ) | (15.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
354,478 | 351,771 | 2,707 | 0.8 | ||||||||||||
Customer deposits ** |
203,721 | 197,252 | 6,469 | 3.3 | ||||||||||||
Marketable debt securities ** |
70,402 | 67,086 | 3,316 | 4.9 | ||||||||||||
Subordinated debt ** |
6,121 | 4,640 | 1,481 | 31.9 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
25,544 | 32,434 | (6,889 | ) | (21.2 | ) | ||||||||||
Other liabilities |
33,945 | 37,221 | (3,276 | ) | (8.8 | ) | ||||||||||
Shareholders equity *** |
14,745 | 13,138 | 1,607 | 12.2 | ||||||||||||
Other managed and marketed customer funds |
9,994 | 9,572 | 422 | 4.4 | ||||||||||||
Mutual funds |
9,849 | 9,572 | 277 | 2.9 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
145 | | 145 | | ||||||||||||
Managed and marketed customer funds |
290,238 | 278,550 | 11,688 | 4.2 | ||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
| |||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
11.24 | 8.09 | 3.14 p. | |||||||||||||
Efficiency ratio (with amortisations) |
51.8 | 54.7 | (2.9 p. | ) | ||||||||||||
NPL ratio |
1.80 | 1.98 | (0.18 p. | ) | ||||||||||||
NPL coverage |
43.4 | 41.6 | 1.8 p. | |||||||||||||
Number of employees |
25,305 | 25,419 | (114 | ) | (0.4 | ) | ||||||||||
Number of branches |
950 | 1,191 | (241 | ) | (20.2 | ) |
United Kingdom
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
803 | 809 | 877 | 962 | 989 | 1,035 | 1,089 | |||||||||||||||||||||
Net fees |
249 | 256 | 243 | 244 | 247 | 247 | 260 | |||||||||||||||||||||
Gains (losses) on financial transactions |
86 | 161 | 71 | 85 | 78 | 69 | 58 | |||||||||||||||||||||
Other operating income * |
6 | 7 | 6 | 18 | 15 | 4 | 9 | |||||||||||||||||||||
Gross income |
1,144 | 1,233 | 1,197 | 1,308 | 1,329 | 1,356 | 1,417 | |||||||||||||||||||||
Operating expenses |
(658 | ) | (667 | ) | (630 | ) | (650 | ) | (693 | ) | (701 | ) | (730 | ) | ||||||||||||||
General administrative expenses |
(560 | ) | (571 | ) | (529 | ) | (520 | ) | (579 | ) | (596 | ) | (636 | ) | ||||||||||||||
Personnel |
(354 | ) | (352 | ) | (327 | ) | (368 | ) | (380 | ) | (387 | ) | (424 | ) | ||||||||||||||
Other general administrative expenses |
(206 | ) | (219 | ) | (202 | ) | (153 | ) | (200 | ) | (209 | ) | (212 | ) | ||||||||||||||
Depreciation and amortisation |
(98 | ) | (96 | ) | (100 | ) | (130 | ) | (114 | ) | (106 | ) | (94 | ) | ||||||||||||||
Net operating income |
486 | 566 | 567 | 657 | 635 | 654 | 687 | |||||||||||||||||||||
Net loan-loss provisions |
(160 | ) | (121 | ) | (154 | ) | (145 | ) | (120 | ) | (87 | ) | (89 | ) | ||||||||||||||
Other income |
(42 | ) | (103 | ) | (25 | ) | (66 | ) | (46 | ) | (63 | ) | (73 | ) | ||||||||||||||
Profit before taxes |
284 | 342 | 387 | 447 | 469 | 504 | 525 | |||||||||||||||||||||
Tax on profit |
(60 | ) | (65 | ) | (81 | ) | (95 | ) | (93 | ) | (105 | ) | (114 | ) | ||||||||||||||
Profit from continuing operations |
224 | 277 | 306 | 352 | 376 | 399 | 411 | |||||||||||||||||||||
Net profit from discontinued operations |
| (14 | ) | (0 | ) | 5 | | | | |||||||||||||||||||
Consolidated profit |
224 | 263 | 306 | 357 | 376 | 399 | 411 | |||||||||||||||||||||
Minority interests |
0 | | 0 | (0 | ) | | | | ||||||||||||||||||||
Attributable profit to the Group |
224 | 263 | 306 | 357 | 376 | 399 | 411 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
242,425 | 238,223 | 237,138 | 231,046 | 233,937 | 239,237 | 248,940 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
37,669 | 34,501 | 35,645 | 28,831 | 31,492 | 31,814 | 35,264 | |||||||||||||||||||||
Available-for-sale financial assets |
6,400 | 6,041 | 5,387 | 6,003 | 8,358 | 9,675 | 10,736 | |||||||||||||||||||||
Due from credit institutions ** |
21,002 | 16,081 | 23,814 | 17,136 | 17,772 | 14,391 | 16,766 | |||||||||||||||||||||
Intangible assets and property and equipment |
2,445 | 2,379 | 2,406 | 2,498 | 2,510 | 2,347 | 2,502 | |||||||||||||||||||||
Other assets |
44,836 | 49,670 | 47,379 | 38,229 | 44,325 | 39,704 | 40,269 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
354,778 | 346,894 | 351,771 | 323,743 | 338,393 | 337,169 | 354,478 | |||||||||||||||||||||
Customer deposits ** |
194,378 | 195,995 | 197,252 | 187,467 | 194,923 | 193,431 | 203,721 | |||||||||||||||||||||
Marketable debt securities ** |
69,625 | 66,940 | 67,086 | 64,092 | 66,366 | 65,816 | 70,402 | |||||||||||||||||||||
Subordinated debt ** |
5,369 | 5,197 | 4,640 | 5,805 | 5,814 | 5,931 | 6,121 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
28,579 | 28,207 | 32,434 | 26,882 | 29,008 | 27,320 | 25,544 | |||||||||||||||||||||
Other liabilities |
43,596 | 37,458 | 37,221 | 26,855 | 28,164 | 30,517 | 33,945 | |||||||||||||||||||||
Shareholders equity *** |
13,231 | 13,097 | 13,138 | 12,642 | 14,118 | 14,153 | 14,745 | |||||||||||||||||||||
Other managed and marketed customer funds |
12,638 | 10,687 | 9,572 | 9,645 | 9,630 | 9,885 | 9,994 | |||||||||||||||||||||
Mutual funds |
12,638 | 10,687 | 9,572 | 9,645 | 9,490 | 9,740 | 9,849 | |||||||||||||||||||||
Pension funds |
| | | | | | | |||||||||||||||||||||
Managed portfolios |
| | | | 140 | 145 | 145 | |||||||||||||||||||||
Managed and marketed customer funds |
282,009 | 278,820 | 278,550 | 267,010 | 276,734 | 275,063 | 290,238 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
| |||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||
NPL ratio |
2.03 | 2.01 | 1.98 | 1.98 | 1.88 | 1.91 | 1.80 | |||||||||||||||||||||
NPL coverage |
42.1 | 42.1 | 41.6 | 41.6 | 42.9 | 41.1 | 43.4 | |||||||||||||||||||||
Cost of credit |
0.29 | 0.26 | 0.26 | 0.24 | 0.23 | 0.22 | 0.19 | |||||||||||||||||||||
Spread (Retail Banking) |
1.53 | 1.63 | 1.85 | 1.98 | 2.01 | 2.06 | 2.08 | |||||||||||||||||||||
Loan spreads |
2.78 | 2.80 | 2.85 | 2.84 | 2.83 | 2.76 | 2.69 | |||||||||||||||||||||
Deposit spreads |
(1.25 | ) | (1.17 | ) | (1.00 | ) | (0.86 | ) | (0.82 | ) | (0.70 | ) | (0.61 | ) |
United Kingdom
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,113 | 2,613 | 500 | 19.2 | ||||||||||||
Net fees |
754 | 786 | (31 | ) | (4.0 | ) | ||||||||||
Gains (losses) on financial transactions |
206 | 334 | (128 | ) | (38.4 | ) | ||||||||||
Other operating income * |
28 | 19 | 9 | 51.0 | ||||||||||||
Gross income |
4,101 | 3,751 | 350 | 9.3 | ||||||||||||
Operating expenses |
(2,125 | ) | (2,052 | ) | (73 | ) | 3.5 | |||||||||
General administrative expenses |
(1,810 | ) | (1,743 | ) | (67 | ) | 3.9 | |||||||||
Personnel |
(1,190 | ) | (1,085 | ) | (106 | ) | 9.8 | |||||||||
Other general administrative expenses |
(620 | ) | (658 | ) | 38 | (5.8 | ) | |||||||||
Depreciation and amortisation |
(314 | ) | (309 | ) | (5 | ) | 1.7 | |||||||||
Net operating income |
1,977 | 1,699 | 278 | 16.4 | ||||||||||||
Net loan-loss provisions |
(296 | ) | (457 | ) | 161 | (35.3 | ) | |||||||||
Other income |
(182 | ) | (178 | ) | (4 | ) | 2.2 | |||||||||
Profit before taxes |
1,498 | 1,063 | 435 | 40.9 | ||||||||||||
Tax on profit |
(313 | ) | (216 | ) | (96 | ) | 44.5 | |||||||||
Profit from continuing operations |
1,186 | 847 | 339 | 40.0 | ||||||||||||
Net profit from discontinued operations |
| (15 | ) | 15 | (100.0 | ) | ||||||||||
Consolidated profit |
1,186 | 832 | 354 | 42.5 | ||||||||||||
Minority interests |
| 0 | (0 | ) | (100.0 | ) | ||||||||||
Attributable profit to the Group |
1,186 | 832 | 354 | 42.5 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
248,940 | 255,062 | (6,122 | ) | (2.4 | ) | ||||||||||
Trading portfolio (w/o loans) |
35,264 | 38,340 | (3,076 | ) | (8.0 | ) | ||||||||||
Available-for-sale financial assets |
10,736 | 5,795 | 4,941 | 85.3 | ||||||||||||
Due from credit institutions ** |
16,766 | 25,614 | (8,847 | ) | (34.5 | ) | ||||||||||
Intangible assets and property and equipment |
2,502 | 2,588 | (86 | ) | (3.3 | ) | ||||||||||
Other assets |
40,269 | 50,960 | (10,691 | ) | (21.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
354,478 | 378,358 | (23,880 | ) | (6.3 | ) | ||||||||||
Customer deposits ** |
203,721 | 212,161 | (8,440 | ) | (4.0 | ) | ||||||||||
Marketable debt securities ** |
70,402 | 72,156 | (1,755 | ) | (2.4 | ) | ||||||||||
Subordinated debt ** |
6,121 | 4,990 | 1,130 | 22.7 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
25,544 | 34,885 | (9,341 | ) | (26.8 | ) | ||||||||||
Other liabilities |
33,945 | 40,035 | (6,089 | ) | (15.2 | ) | ||||||||||
Shareholders equity *** |
14,745 | 14,131 | 614 | 4.3 | ||||||||||||
Other managed and marketed customer funds |
9,994 | 10,296 | (301 | ) | (2.9 | ) | ||||||||||
Mutual funds |
9,849 | 10,296 | (447 | ) | (4.3 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
145 | | 145 | | ||||||||||||
Managed and marketed customer funds |
290,238 | 299,603 | (9,366 | ) | (3.1 | ) | ||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
|
United Kingdom
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
842 | 848 | 923 | 997 | 1,009 | 1,039 | 1,065 | |||||||||||||||||||||
Net fees |
261 | 268 | 256 | 252 | 252 | 248 | 254 | |||||||||||||||||||||
Gains (losses) on financial transactions |
90 | 169 | 75 | 87 | 80 | 69 | 57 | |||||||||||||||||||||
Other operating income * |
6 | 7 | 6 | 19 | 15 | 4 | 9 | |||||||||||||||||||||
Gross income |
1,199 | 1,292 | 1,260 | 1,355 | 1,355 | 1,361 | 1,385 | |||||||||||||||||||||
Operating expenses |
(690 | ) | (699 | ) | (663 | ) | (673 | ) | (707 | ) | (704 | ) | (713 | ) | ||||||||||||||
General administrative expenses |
(587 | ) | (599 | ) | (557 | ) | (538 | ) | (591 | ) | (598 | ) | (622 | ) | ||||||||||||||
Personnel |
(371 | ) | (369 | ) | (344 | ) | (381 | ) | (387 | ) | (388 | ) | (415 | ) | ||||||||||||||
Other general administrative expenses |
(216 | ) | (230 | ) | (213 | ) | (157 | ) | (204 | ) | (210 | ) | (207 | ) | ||||||||||||||
Depreciation and amortisation |
(103 | ) | (100 | ) | (106 | ) | (135 | ) | (117 | ) | (106 | ) | (92 | ) | ||||||||||||||
Net operating income |
509 | 593 | 597 | 682 | 648 | 657 | 671 | |||||||||||||||||||||
Net loan-loss provisions |
(168 | ) | (126 | ) | (163 | ) | (150 | ) | (123 | ) | (87 | ) | (86 | ) | ||||||||||||||
Other income |
(44 | ) | (108 | ) | (27 | ) | (68 | ) | (47 | ) | (63 | ) | (72 | ) | ||||||||||||||
Profit before taxes |
297 | 359 | 407 | 464 | 478 | 507 | 513 | |||||||||||||||||||||
Tax on profit |
(62 | ) | (69 | ) | (85 | ) | (99 | ) | (95 | ) | (106 | ) | (112 | ) | ||||||||||||||
Profit from continuing operations |
235 | 290 | 322 | 365 | 383 | 401 | 402 | |||||||||||||||||||||
Net profit from discontinued operations |
| (15 | ) | (0 | ) | 5 | | | | |||||||||||||||||||
Consolidated profit |
235 | 276 | 321 | 370 | 383 | 401 | 402 | |||||||||||||||||||||
Minority interests |
0 | (0 | ) | 0 | (0 | ) | | | | |||||||||||||||||||
Attributable profit to the Group |
235 | 276 | 321 | 370 | 383 | 401 | 402 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
263,726 | 262,710 | 255,062 | 247,810 | 249,256 | 246,686 | 248,940 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
40,979 | 38,047 | 38,340 | 30,923 | 33,554 | 32,804 | 35,264 | |||||||||||||||||||||
Available-for-sale financial assets |
6,963 | 6,662 | 5,795 | 6,439 | 8,906 | 9,977 | 10,736 | |||||||||||||||||||||
Due from credit institutions ** |
22,848 | 17,734 | 25,614 | 18,379 | 18,935 | 14,839 | 16,766 | |||||||||||||||||||||
Intangible assets and property and equipment |
2,660 | 2,623 | 2,588 | 2,679 | 2,674 | 2,420 | 2,502 | |||||||||||||||||||||
Other assets |
48,775 | 54,776 | 50,960 | 41,003 | 47,227 | 40,940 | 40,269 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
385,951 | 382,552 | 378,358 | 347,233 | 360,552 | 347,666 | 354,478 | |||||||||||||||||||||
Customer deposits ** |
211,457 | 216,142 | 212,161 | 201,069 | 207,688 | 199,453 | 203,721 | |||||||||||||||||||||
Marketable debt securities ** |
75,743 | 73,821 | 72,156 | 68,743 | 70,712 | 67,865 | 70,402 | |||||||||||||||||||||
Subordinated debt ** |
5,841 | 5,731 | 4,990 | 6,226 | 6,195 | 6,116 | 6,121 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
31,090 | 31,106 | 34,885 | 28,833 | 30,907 | 28,171 | 25,544 | |||||||||||||||||||||
Other liabilities |
47,427 | 41,308 | 40,035 | 28,803 | 30,008 | 31,467 | 33,945 | |||||||||||||||||||||
Shareholders equity *** |
14,394 | 14,443 | 14,131 | 13,559 | 15,042 | 14,594 | 14,745 | |||||||||||||||||||||
Other managed and marketed customer funds |
13,748 | 11,785 | 10,296 | 10,345 | 10,261 | 10,193 | 9,994 | |||||||||||||||||||||
Mutual funds |
13,748 | 11,785 | 10,296 | 10,345 | 10,111 | 10,044 | 9,849 | |||||||||||||||||||||
Pension funds |
| | | | | | | |||||||||||||||||||||
Managed portfolios |
| | | | 150 | 149 | 145 | |||||||||||||||||||||
Managed and marketed customer funds |
306,789 | 307,480 | 299,603 | 286,384 | 294,855 | 283,627 | 290,238 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
United Kingdom
£ million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,526 | 2,120 | 406 | 19.2 | ||||||||||||
Net fees |
612 | 638 | (25 | ) | (4.0 | ) | ||||||||||
Gains (losses) on financial transactions |
167 | 271 | (104 | ) | (38.4 | ) | ||||||||||
Other operating income * |
23 | 15 | 8 | 51.0 | ||||||||||||
Gross income |
3,328 | 3,044 | 284 | 9.3 | ||||||||||||
Operating expenses |
(1,724 | ) | (1,665 | ) | (59 | ) | 3.5 | |||||||||
General administrative expenses |
(1,469 | ) | (1,415 | ) | (55 | ) | 3.9 | |||||||||
Personnel |
(966 | ) | (880 | ) | (86 | ) | 9.8 | |||||||||
Other general administrative expenses |
(503 | ) | (534 | ) | 31 | (5.8 | ) | |||||||||
Depreciation and amortisation |
(255 | ) | (251 | ) | (4 | ) | 1.7 | |||||||||
Net operating income |
1,604 | 1,379 | 225 | 16.4 | ||||||||||||
Net loan-loss provisions |
(240 | ) | (371 | ) | 131 | (35.3 | ) | |||||||||
Other income |
(148 | ) | (145 | ) | (3 | ) | 2.2 | |||||||||
Profit before taxes |
1,216 | 863 | 353 | 40.9 | ||||||||||||
Tax on profit |
(254 | ) | (176 | ) | (78 | ) | 44.5 | |||||||||
Profit from continuing operations |
962 | 687 | 275 | 40.0 | ||||||||||||
Net profit from discontinued operations |
| (12 | ) | 12 | (100.0 | ) | ||||||||||
Consolidated profit |
962 | 675 | 287 | 42.5 | ||||||||||||
Minority interests |
| 0 | (0 | ) | (100.0 | ) | ||||||||||
Attributable profit to the Group |
962 | 675 | 287 | 42.5 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
193,501 | 198,260 | (4,759 | ) | (2.4 | ) | ||||||||||
Trading portfolio (w/o loans) |
27,411 | 29,801 | (2,391 | ) | (8.0 | ) | ||||||||||
Available-for-sale financial assets |
8,345 | 4,504 | 3,841 | 85.3 | ||||||||||||
Due from credit institutions ** |
13,033 | 19,910 | (6,877 | ) | (34.5 | ) | ||||||||||
Intangible assets and property and equipment |
1,945 | 2,012 | (67 | ) | (3.3 | ) | ||||||||||
Other assets |
31,301 | 39,611 | (8,310 | ) | (21.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
275,536 | 294,098 | (18,562 | ) | (6.3 | ) | ||||||||||
Customer deposits ** |
158,352 | 164,913 | (6,561 | ) | (4.0 | ) | ||||||||||
Marketable debt securities ** |
54,723 | 56,087 | (1,364 | ) | (2.4 | ) | ||||||||||
Subordinated debt ** |
4,758 | 3,879 | 879 | 22.7 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
19,856 | 27,116 | (7,261 | ) | (26.8 | ) | ||||||||||
Other liabilities |
26,386 | 31,119 | (4,733 | ) | (15.2 | ) | ||||||||||
Shareholders equity *** |
11,461 | 10,984 | 477 | 4.3 | ||||||||||||
Other managed and marketed customer funds |
7,769 | 8,003 | (234 | ) | (2.9 | ) | ||||||||||
Mutual funds |
7,656 | 8,003 | (347 | ) | (4.3 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
113 | | 113 | | ||||||||||||
Managed and marketed customer funds |
225,602 | 232,882 | (7,280 | ) | (3.1 | ) |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
United Kingdom
£ million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
683 | 688 | 749 | 809 | 819 | 844 | 864 | |||||||||||||||||||||
Net fees |
212 | 218 | 208 | 205 | 205 | 201 | 206 | |||||||||||||||||||||
Gains (losses) on financial transactions |
73 | 137 | 61 | 71 | 65 | 56 | 46 | |||||||||||||||||||||
Other operating income * |
5 | 6 | 5 | 15 | 12 | 3 | 7 | |||||||||||||||||||||
Gross income |
973 | 1,048 | 1,022 | 1,100 | 1,100 | 1,105 | 1,124 | |||||||||||||||||||||
Operating expenses |
(560 | ) | (567 | ) | (538 | ) | (547 | ) | (574 | ) | (571 | ) | (579 | ) | ||||||||||||||
General administrative expenses |
(476 | ) | (486 | ) | (452 | ) | (437 | ) | (479 | ) | (485 | ) | (505 | ) | ||||||||||||||
Personnel |
(301 | ) | (300 | ) | (279 | ) | (309 | ) | (314 | ) | (315 | ) | (337 | ) | ||||||||||||||
Other general administrative expenses |
(175 | ) | (186 | ) | (173 | ) | (128 | ) | (165 | ) | (170 | ) | (168 | ) | ||||||||||||||
Depreciation and amortisation |
(83 | ) | (81 | ) | (86 | ) | (110 | ) | (95 | ) | (86 | ) | (74 | ) | ||||||||||||||
Net operating income |
413 | 481 | 484 | 553 | 526 | 533 | 545 | |||||||||||||||||||||
Net loan-loss provisions |
(137 | ) | (103 | ) | (132 | ) | (121 | ) | (99 | ) | (71 | ) | (70 | ) | ||||||||||||||
Other income |
(35 | ) | (87 | ) | (22 | ) | (55 | ) | (38 | ) | (51 | ) | (58 | ) | ||||||||||||||
Profit before taxes |
241 | 291 | 330 | 377 | 388 | 411 | 417 | |||||||||||||||||||||
Tax on profit |
(51 | ) | (56 | ) | (69 | ) | (80 | ) | (77 | ) | (86 | ) | (91 | ) | ||||||||||||||
Profit from continuing operations |
191 | 235 | 261 | 296 | 311 | 325 | 326 | |||||||||||||||||||||
Net profit from discontinued operations |
| (12 | ) | (0 | ) | 4 | | | | |||||||||||||||||||
Consolidated profit |
191 | 224 | 261 | 301 | 311 | 325 | 326 | |||||||||||||||||||||
Minority interests |
0 | (0 | ) | 0 | (0 | ) | | | | |||||||||||||||||||
Attributable profit to the Group |
191 | 224 | 261 | 301 | 311 | 325 | 326 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
204,994 | 204,204 | 198,260 | 192,623 | 193,746 | 191,749 | 193,501 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
31,853 | 29,574 | 29,801 | 24,037 | 26,082 | 25,499 | 27,411 | |||||||||||||||||||||
Available-for-sale financial assets |
5,412 | 5,178 | 4,504 | 5,005 | 6,922 | 7,755 | 8,345 | |||||||||||||||||||||
Due from credit institutions ** |
17,759 | 13,784 | 19,910 | 14,286 | 14,718 | 11,534 | 13,033 | |||||||||||||||||||||
Intangible assets and property and equipment |
2,068 | 2,039 | 2,012 | 2,082 | 2,078 | 1,881 | 1,945 | |||||||||||||||||||||
Other assets |
37,913 | 42,577 | 39,611 | 31,871 | 36,710 | 31,823 | 31,301 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
300,000 | 297,358 | 294,098 | 269,904 | 280,257 | 270,241 | 275,536 | |||||||||||||||||||||
Customer deposits ** |
164,366 | 168,007 | 164,913 | 156,291 | 161,436 | 155,035 | 158,352 | |||||||||||||||||||||
Marketable debt securities ** |
58,875 | 57,381 | 56,087 | 53,434 | 54,964 | 52,751 | 54,723 | |||||||||||||||||||||
Subordinated debt ** |
4,540 | 4,455 | 3,879 | 4,840 | 4,815 | 4,754 | 4,758 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
24,166 | 24,179 | 27,116 | 22,412 | 24,024 | 21,897 | 19,856 | |||||||||||||||||||||
Other liabilities |
36,865 | 32,109 | 31,119 | 22,389 | 23,325 | 24,460 | 26,386 | |||||||||||||||||||||
Shareholders equity *** |
11,188 | 11,227 | 10,984 | 10,539 | 11,692 | 11,344 | 11,461 | |||||||||||||||||||||
Other managed and marketed customer funds |
10,686 | 9,161 | 8,003 | 8,041 | 7,976 | 7,923 | 7,769 | |||||||||||||||||||||
Mutual funds |
10,686 | 9,161 | 8,003 | 8,041 | 7,859 | 7,807 | 7,656 | |||||||||||||||||||||
Pension funds |
| | | | | | | |||||||||||||||||||||
Managed portfolios |
| | | | 116 | 116 | 113 | |||||||||||||||||||||
Managed and marketed customer funds |
238,467 | 239,004 | 232,882 | 222,606 | 229,191 | 220,463 | 225,602 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
Latin America
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
10,326 | 11,422 | (1,096 | ) | (9.6 | ) | ||||||||||
Net fees |
3,324 | 3,524 | (199 | ) | (5.7 | ) | ||||||||||
Gains (losses) on financial transactions |
498 | 882 | (385 | ) | (43.6 | ) | ||||||||||
Other operating income * |
60 | 44 | 16 | 35.2 | ||||||||||||
Gross income |
14,208 | 15,872 | (1,664 | ) | (10.5 | ) | ||||||||||
Operating expenses |
(5,904 | ) | (6,348 | ) | 444 | (7.0 | ) | |||||||||
General administrative expenses |
(5,310 | ) | (5,669 | ) | 359 | (6.3 | ) | |||||||||
Personnel |
(2,956 | ) | (3,170 | ) | 214 | (6.8 | ) | |||||||||
Other general administrative expenses |
(2,354 | ) | (2,499 | ) | 145 | (5.8 | ) | |||||||||
Depreciation and amortisation |
(594 | ) | (679 | ) | 85 | (12.5 | ) | |||||||||
Net operating income |
8,304 | 9,524 | (1,220 | ) | (12.8 | ) | ||||||||||
Net loan-loss provisions |
(3,860 | ) | (5,053 | ) | 1,193 | (23.6 | ) | |||||||||
Other income |
(571 | ) | (349 | ) | (221 | ) | 63.3 | |||||||||
Profit before taxes |
3,873 | 4,121 | (248 | ) | (6.0 | ) | ||||||||||
Tax on profit |
(958 | ) | (919 | ) | (39 | ) | 4.3 | |||||||||
Profit from continuing operations |
2,915 | 3,202 | (287 | ) | (9.0 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
2,915 | 3,202 | (287 | ) | (9.0 | ) | ||||||||||
Minority interests |
618 | 677 | (59 | ) | (8.8 | ) | ||||||||||
Attributable profit to the Group |
2,298 | 2,525 | (227 | ) | (9.0 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
140,656 | 131,809 | 8,847 | 6.7 | ||||||||||||
Trading portfolio (w/o loans) |
37,417 | 26,816 | 10,602 | 39.5 | ||||||||||||
Available-for-sale financial assets |
22,724 | 18,741 | 3,983 | 21.3 | ||||||||||||
Due from credit institutions ** |
31,225 | 25,046 | 6,179 | 24.7 | ||||||||||||
Intangible assets and property and equipment |
3,890 | 3,912 | (22 | ) | (0.6 | ) | ||||||||||
Other assets |
45,020 | 44,628 | 391 | 0.9 | ||||||||||||
Total assets/liabilities & shareholders equity |
280,932 | 250,952 | 29,980 | 11.9 | ||||||||||||
Customer deposits ** |
137,480 | 128,319 | 9,162 | 7.1 | ||||||||||||
Marketable debt securities ** |
32,935 | 28,455 | 4,480 | 15.7 | ||||||||||||
Subordinated debt ** |
6,574 | 3,884 | 2,690 | 69.3 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
29,652 | 25,445 | 4,207 | 16.5 | ||||||||||||
Other liabilities |
53,033 | 43,308 | 9,725 | 22.5 | ||||||||||||
Shareholders equity *** |
21,258 | 21,541 | (284 | ) | (1.3 | ) | ||||||||||
Other managed and marketed customer funds |
80,196 | 68,439 | 11,757 | 17.2 | ||||||||||||
Mutual funds |
67,981 | 59,129 | 8,852 | 15.0 | ||||||||||||
Pension funds |
| (0 | ) | 0 | (100.0 | ) | ||||||||||
Managed portfolios |
12,215 | 9,310 | 2,905 | 31.2 | ||||||||||||
Managed and marketed customer funds |
257,185 | 229,096 | 28,089 | 12.3 | ||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
| |||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
14.54 | 14.48 | 0.06 p. | |||||||||||||
Efficiency ratio (with amortisations) |
41.6 | 40.0 | 1.6 p. | |||||||||||||
NPL ratio |
4.98 | 5.29 | (0.31 p. | ) | ||||||||||||
NPL coverage |
83.5 | 83.6 | (0.1 p. | ) | ||||||||||||
Number of employees |
84,050 | 85,968 | (1,918 | ) | (2.2 | ) | ||||||||||
Number of branches |
5,689 | 5,848 | (159 | ) | (2.7 | ) |
Latin America
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
3,991 | 3,927 | 3,503 | 3,491 | 3,346 | 3,496 | 3,484 | |||||||||||||||||||||
Net fees |
1,228 | 1,223 | 1,073 | 1,137 | 1,048 | 1,100 | 1,176 | |||||||||||||||||||||
Gains (losses) on financial transactions |
337 | 212 | 333 | 155 | 126 | 115 | 257 | |||||||||||||||||||||
Other operating income * |
8 | 22 | 14 | 6 | (2 | ) | 42 | 21 | ||||||||||||||||||||
Gross income |
5,564 | 5,385 | 4,923 | 4,789 | 4,517 | 4,753 | 4,938 | |||||||||||||||||||||
Operating expenses |
(2,138 | ) | (2,162 | ) | (2,049 | ) | (2,127 | ) | (1,879 | ) | (1,952 | ) | (2,073 | ) | ||||||||||||||
General administrative expenses |
(1,907 | ) | (1,928 | ) | (1,834 | ) | (1,911 | ) | (1,679 | ) | (1,768 | ) | (1,864 | ) | ||||||||||||||
Personnel |
(1,080 | ) | (1,078 | ) | (1,012 | ) | (1,037 | ) | (933 | ) | (991 | ) | (1,032 | ) | ||||||||||||||
Other general administrative expenses |
(827 | ) | (850 | ) | (822 | ) | (874 | ) | (746 | ) | (777 | ) | (832 | ) | ||||||||||||||
Depreciation and amortisation |
(231 | ) | (234 | ) | (214 | ) | (216 | ) | (200 | ) | (184 | ) | (210 | ) | ||||||||||||||
Net operating income |
3,426 | 3,223 | 2,874 | 2,662 | 2,638 | 2,802 | 2,864 | |||||||||||||||||||||
Net loan-loss provisions |
(1,795 | ) | (1,743 | ) | (1,515 | ) | (1,382 | ) | (1,239 | ) | (1,281 | ) | (1,340 | ) | ||||||||||||||
Other income |
(62 | ) | (144 | ) | (144 | ) | (194 | ) | (161 | ) | (179 | ) | (231 | ) | ||||||||||||||
Profit before taxes |
1,569 | 1,336 | 1,216 | 1,087 | 1,238 | 1,341 | 1,293 | |||||||||||||||||||||
Tax on profit |
(331 | ) | (291 | ) | (297 | ) | (247 | ) | (328 | ) | (326 | ) | (304 | ) | ||||||||||||||
Profit from continuing operations |
1,238 | 1,045 | 919 | 840 | 910 | 1,015 | 990 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | 0 | | | | |||||||||||||||||||||
Consolidated profit |
1,238 | 1,045 | 919 | 840 | 910 | 1,015 | 990 | |||||||||||||||||||||
Minority interests |
270 | 210 | 198 | 184 | 199 | 215 | 204 | |||||||||||||||||||||
Attributable profit to the Group |
969 | 835 | 721 | 656 | 712 | 800 | 786 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
144,798 | 135,931 | 131,809 | 128,684 | 129,743 | 136,325 | 140,656 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
31,914 | 30,457 | 26,816 | 23,097 | 27,301 | 33,960 | 37,417 | |||||||||||||||||||||
Available-for-sale financial assets |
23,437 | 21,541 | 18,741 | 20,822 | 26,698 | 25,052 | 22,724 | |||||||||||||||||||||
Due from credit institutions ** |
35,184 | 23,601 | 25,046 | 28,073 | 22,655 | 22,442 | 31,225 | |||||||||||||||||||||
Intangible assets and property and equipment |
4,454 | 4,019 | 3,912 | 3,895 | 3,848 | 3,852 | 3,890 | |||||||||||||||||||||
Other assets |
45,951 | 44,133 | 44,628 | 40,354 | 43,344 | 44,619 | 45,020 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
285,738 | 259,683 | 250,952 | 244,925 | 253,589 | 266,251 | 280,932 | |||||||||||||||||||||
Customer deposits ** |
138,957 | 132,214 | 128,319 | 122,176 | 126,239 | 127,903 | 137,480 | |||||||||||||||||||||
Marketable debt securities ** |
31,978 | 30,717 | 28,455 | 28,987 | 27,848 | 31,792 | 32,935 | |||||||||||||||||||||
Subordinated debt ** |
5,622 | 4,190 | 3,884 | 4,833 | 6,661 | 6,760 | 6,574 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
32,951 | 26,345 | 25,445 | 24,489 | 25,487 | 30,227 | 29,652 | |||||||||||||||||||||
Other liabilities |
50,405 | 43,021 | 43,308 | 44,999 | 45,949 | 48,071 | 53,033 | |||||||||||||||||||||
Shareholders equity *** |
25,824 | 23,196 | 21,541 | 19,442 | 21,405 | 21,497 | 21,258 | |||||||||||||||||||||
Other managed and marketed customer funds |
70,913 | 65,527 | 68,439 | 65,599 | 70,867 | 76,454 | 80,196 | |||||||||||||||||||||
Mutual funds |
61,256 | 56,411 | 59,129 | 55,835 | 60,256 | 65,315 | 67,981 | |||||||||||||||||||||
Pension funds |
0 | | (0 | ) | 0 | | | | ||||||||||||||||||||
Managed portfolios |
9,657 | 9,116 | 9,310 | 9,764 | 10,611 | 11,140 | 12,215 | |||||||||||||||||||||
Managed and marketed customer funds |
247,469 | 232,647 | 229,096 | 221,595 | 231,615 | 242,910 | 257,185 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item |
| |||||||||||||||||||||||||||
(***).- Not including profit of the year |
| |||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||
NPL ratio |
5.40 | 5.23 | 5.29 | 5.00 | 5.06 | 5.03 | 4.98 | |||||||||||||||||||||
NPL coverage |
87.4 | 86.1 | 83.6 | 85.4 | 86.1 | 86.3 | 83.5 | |||||||||||||||||||||
Cost of credit |
5.07 | 4.87 | 4.73 | 4.53 | 4.24 | 3.95 | 3.77 |
Latin America
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
10,326 | 10,109 | 217 | 2.2 | ||||||||||||
Net fees |
3,324 | 3,089 | 235 | 7.6 | ||||||||||||
Gains (losses) on financial transactions |
498 | 770 | (272 | ) | (35.3 | ) | ||||||||||
Other operating income * |
60 | 38 | 22 | 57.5 | ||||||||||||
Gross income |
14,208 | 14,006 | 202 | 1.4 | ||||||||||||
Operating expenses |
(5,904 | ) | (5,588 | ) | (316 | ) | 5.7 | |||||||||
General administrative expenses |
(5,310 | ) | (4,989 | ) | (321 | ) | 6.4 | |||||||||
Personnel |
(2,956 | ) | (2,790 | ) | (167 | ) | 6.0 | |||||||||
Other general administrative expenses |
(2,354 | ) | (2,199 | ) | (155 | ) | 7.0 | |||||||||
Depreciation and amortisation |
(594 | ) | (599 | ) | 5 | (0.8 | ) | |||||||||
Net operating income |
8,304 | 8,418 | (114 | ) | (1.4 | ) | ||||||||||
Net loan-loss provisions |
(3,860 | ) | (4,509 | ) | 649 | (14.4 | ) | |||||||||
Other income |
(571 | ) | (303 | ) | (267 | ) | 88.0 | |||||||||
Profit before taxes |
3,873 | 3,606 | 267 | 7.4 | ||||||||||||
Tax on profit |
(958 | ) | (790 | ) | (168 | ) | 21.3 | |||||||||
Profit from continuing operations |
2,915 | 2,816 | 99 | 3.5 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
2,915 | 2,816 | 99 | 3.5 | ||||||||||||
Minority interests |
618 | 606 | 11 | 1.9 | ||||||||||||
Attributable profit to the Group |
2,298 | 2,210 | 87 | 4.0 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
140,656 | 127,830 | 12,826 | 10.0 | ||||||||||||
Trading portfolio (w/o loans) |
37,417 | 27,297 | 10,120 | 37.1 | ||||||||||||
Available-for-sale financial assets |
22,724 | 18,373 | 4,351 | 23.7 | ||||||||||||
Due from credit institutions ** |
31,225 | 25,018 | 6,207 | 24.8 | ||||||||||||
Intangible assets and property and equipment |
3,890 | 3,791 | 99 | 2.6 | ||||||||||||
Other assets |
45,020 | 43,773 | 1,247 | 2.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
280,932 | 246,082 | 34,850 | 14.2 | ||||||||||||
Customer deposits ** |
137,480 | 125,127 | 12,353 | 9.9 | ||||||||||||
Marketable debt securities ** |
32,935 | 27,721 | 5,214 | 18.8 | ||||||||||||
Subordinated debt ** |
6,574 | 3,750 | 2,824 | 75.3 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
29,652 | 25,057 | 4,596 | 18.3 | ||||||||||||
Other liabilities |
53,033 | 43,179 | 9,854 | 22.8 | ||||||||||||
Shareholders equity *** |
21,258 | 21,249 | 9 | 0.0 | ||||||||||||
Other managed and marketed customer funds |
80,196 | 68,118 | 12,078 | 17.7 | ||||||||||||
Mutual funds |
67,981 | 58,631 | 9,350 | 15.9 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
12,215 | 9,487 | 2,728 | 28.8 | ||||||||||||
Managed and marketed customer funds |
257,185 | 224,716 | 32,469 | 14.4 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
Latin America
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
3,389 | 3,381 | 3,339 | 3,409 | 3,446 | 3,471 | 3,408 | |||||||||||||||||||||
Net fees |
1,037 | 1,042 | 1,010 | 1,099 | 1,076 | 1,095 | 1,153 | |||||||||||||||||||||
Gains (losses) on financial transactions |
286 | 182 | 302 | 148 | 126 | 115 | 257 | |||||||||||||||||||||
Other operating income * |
7 | 20 | 12 | 7 | (2 | ) | 42 | 20 | ||||||||||||||||||||
Gross income |
4,718 | 4,625 | 4,663 | 4,663 | 4,646 | 4,724 | 4,839 | |||||||||||||||||||||
Operating expenses |
(1,808 | ) | (1,850 | ) | (1,930 | ) | (2,056 | ) | (1,929 | ) | (1,941 | ) | (2,033 | ) | ||||||||||||||
General administrative expenses |
(1,613 | ) | (1,649 | ) | (1,727 | ) | (1,847 | ) | (1,723 | ) | (1,759 | ) | (1,828 | ) | ||||||||||||||
Personnel |
(914 | ) | (922 | ) | (953 | ) | (1,003 | ) | (957 | ) | (986 | ) | (1,013 | ) | ||||||||||||||
Other general administrative expenses |
(699 | ) | (727 | ) | (774 | ) | (844 | ) | (766 | ) | (772 | ) | (815 | ) | ||||||||||||||
Depreciation and amortisation |
(195 | ) | (201 | ) | (202 | ) | (209 | ) | (206 | ) | (183 | ) | (205 | ) | ||||||||||||||
Net operating income |
2,910 | 2,775 | 2,733 | 2,607 | 2,716 | 2,782 | 2,805 | |||||||||||||||||||||
Net loan-loss provisions |
(1,529 | ) | (1,511 | ) | (1,469 | ) | (1,375 | ) | (1,281 | ) | (1,270 | ) | (1,310 | ) | ||||||||||||||
Other income |
(48 | ) | (122 | ) | (133 | ) | (183 | ) | (167 | ) | (178 | ) | (226 | ) | ||||||||||||||
Profit before taxes |
1,332 | 1,142 | 1,132 | 1,049 | 1,268 | 1,335 | 1,270 | |||||||||||||||||||||
Tax on profit |
(274 | ) | (244 | ) | (271 | ) | (234 | ) | (337 | ) | (324 | ) | (297 | ) | ||||||||||||||
Profit from continuing operations |
1,058 | 898 | 861 | 815 | 932 | 1,011 | 973 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | 0 | | | | |||||||||||||||||||||
Consolidated profit |
1,058 | 898 | 861 | 815 | 932 | 1,011 | 973 | |||||||||||||||||||||
Minority interests |
234 | 183 | 189 | 182 | 204 | 214 | 200 | |||||||||||||||||||||
Attributable profit to the Group |
824 | 714 | 672 | 633 | 728 | 797 | 773 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
121,398 | 125,791 | 127,830 | 132,132 | 132,924 | 135,976 | 140,656 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
28,597 | 29,619 | 27,297 | 24,400 | 28,413 | 34,247 | 37,417 | |||||||||||||||||||||
Available-for-sale financial assets |
19,515 | 20,083 | 18,373 | 21,684 | 27,253 | 24,756 | 22,724 | |||||||||||||||||||||
Due from credit institutions ** |
30,802 | 22,472 | 25,018 | 29,426 | 23,479 | 22,631 | 31,225 | |||||||||||||||||||||
Intangible assets and property and equipment |
3,690 | 3,704 | 3,791 | 4,021 | 3,929 | 3,810 | 3,890 | |||||||||||||||||||||
Other assets |
38,473 | 41,109 | 43,773 | 42,000 | 44,484 | 44,304 | 45,020 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
242,476 | 242,779 | 246,082 | 253,662 | 260,482 | 265,724 | 280,932 | |||||||||||||||||||||
Customer deposits ** |
116,807 | 122,735 | 125,127 | 125,804 | 129,687 | 127,804 | 137,480 | |||||||||||||||||||||
Marketable debt securities ** |
26,795 | 28,627 | 27,721 | 30,050 | 28,342 | 31,362 | 32,935 | |||||||||||||||||||||
Subordinated debt ** |
4,652 | 3,865 | 3,750 | 5,002 | 6,798 | 6,673 | 6,574 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
28,161 | 24,806 | 25,057 | 25,477 | 26,147 | 30,206 | 29,652 | |||||||||||||||||||||
Other liabilities |
44,039 | 40,938 | 43,179 | 47,090 | 47,440 | 48,140 | 53,033 | |||||||||||||||||||||
Shareholders equity *** |
22,022 | 21,807 | 21,249 | 20,241 | 22,068 | 21,539 | 21,258 | |||||||||||||||||||||
Other managed and marketed customer funds |
61,116 | 62,339 | 68,118 | 68,999 | 73,011 | 76,341 | 80,196 | |||||||||||||||||||||
Mutual funds |
52,256 | 53,400 | 58,631 | 58,606 | 61,763 | 64,740 | 67,981 | |||||||||||||||||||||
Pension funds |
0 | | | 0 | | | | |||||||||||||||||||||
Managed portfolios |
8,860 | 8,939 | 9,487 | 10,393 | 11,248 | 11,602 | 12,215 | |||||||||||||||||||||
Managed and marketed customer funds |
209,370 | 217,567 | 224,716 | 229,854 | 237,838 | 242,179 | 257,185 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
Latin America. Results | ||||||||||||||||||
EUR million |
Gross income | Net operating income | Attributable profit to the Group | ||||||||||||||||||||||||||||||||||
9M 14 | 9M 13 | Var. (%) | 9M 14 | 9M 13 | Var. (%) | 9M 14 | 9M 13 | Var. (%) | ||||||||||||||||||||||||||||
Brazil |
9,029 | 10,448 | (13.6 | ) | 5,410 | 6,470 | (16.4 | ) | 1,167 | 1,277 | (8.6 | ) | ||||||||||||||||||||||||
Mexico |
2,279 | 2,316 | (1.6 | ) | 1,341 | 1,406 | (4.6 | ) | 474 | 564 | (15.9 | ) | ||||||||||||||||||||||||
Chile |
1,589 | 1,683 | (5.6 | ) | 961 | 975 | (1.4 | ) | 347 | 316 | 9.8 | |||||||||||||||||||||||||
Argentina |
854 | 967 | (11.8 | ) | 441 | 519 | (15.0 | ) | 220 | 254 | (13.1 | ) | ||||||||||||||||||||||||
Uruguay |
187 | 192 | (2.4 | ) | 71 | 71 | (0.0 | ) | 40 | 42 | (5.8 | ) | ||||||||||||||||||||||||
Peru |
36 | 30 | 19.9 | 24 | 20 | 22.4 | 16 | 14 | 18.8 | |||||||||||||||||||||||||||
Rest |
21 | 8 | 164.0 | (48 | ) | (57 | ) | (15.9 | ) | (40 | ) | (36 | ) | 12.6 | ||||||||||||||||||||||
Subtotal |
13,995 | 15,644 | (10.5 | ) | 8,200 | 9,403 | (12.8 | ) | 2,224 | 2,431 | (8.5 | ) | ||||||||||||||||||||||||
Santander Private Banking |
213 | 228 | (6.7 | ) | 104 | 121 | (13.6 | ) | 73 | 94 | (22.3 | ) | ||||||||||||||||||||||||
Total |
14,208 | 15,872 | (10.5 | ) | 8,304 | 9,524 | (12.8 | ) | 2,298 | 2,525 | (9.0 | ) |
Latin America. Results | ||||||||||||||||||
Constant EUR million |
Gross income | Net operating income | Attributable profit to the Group | ||||||||||||||||||||||||||||||||||
9M 14 | 9M 13 | Var. (%) | 9M 14 | 9M 13 | Var. (%) | 9M 14 | 9M 13 | Var. (%) | ||||||||||||||||||||||||||||
Brazil |
9,029 | 9,367 | (3.6 | ) | 5,410 | 5,801 | (6.7 | ) | 1,167 | 1,145 | 1.9 | |||||||||||||||||||||||||
Mexico |
2,279 | 2,174 | 4.8 | 1,341 | 1,320 | 1.6 | 474 | 529 | (10.4 | ) | ||||||||||||||||||||||||||
Chile |
1,589 | 1,422 | 11.7 | 961 | 824 | 16.6 | 347 | 267 | 29.9 | |||||||||||||||||||||||||||
Argentina |
854 | 622 | 37.3 | 441 | 334 | 32.2 | 220 | 163 | 35.2 | |||||||||||||||||||||||||||
Uruguay |
187 | 163 | 14.7 | 71 | 60 | 17.6 | 40 | 36 | 10.8 | |||||||||||||||||||||||||||
Peru |
36 | 28 | 29.7 | 24 | 18 | 32.3 | 16 | 13 | 28.4 | |||||||||||||||||||||||||||
Rest |
21 | 7 | 183.3 | (48 | ) | (55 | ) | (13.8 | ) | (40 | ) | (35 | ) | 16.5 | ||||||||||||||||||||||
Subtotal |
13,995 | 13,784 | 1.5 | 8,200 | 8,301 | (1.2 | ) | 2,224 | 2,118 | 5.0 | ||||||||||||||||||||||||||
Santander Private Banking |
213 | 222 | (4.0 | ) | 104 | 117 | (11.1 | ) | 73 | 92 | (20.1 | ) | ||||||||||||||||||||||||
Total |
14,208 | 14,006 | 1.4 | 8,304 | 8,418 | (1.4 | ) | 2,298 | 2,210 | 4.0 |
Brazil
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
6,771 | 7,780 | (1,009 | ) | (13.0 | ) | ||||||||||
Net fees |
2,055 | 2,166 | (111 | ) | (5.1 | ) | ||||||||||
Gains (losses) on financial transactions |
127 | 481 | (353 | ) | (73.5 | ) | ||||||||||
Other operating income * |
77 | 21 | 55 | 256.3 | ||||||||||||
Gross income |
9,029 | 10,448 | (1,418 | ) | (13.6 | ) | ||||||||||
Operating expenses |
(3,620 | ) | (3,978 | ) | 358 | (9.0 | ) | |||||||||
General administrative expenses |
(3,234 | ) | (3,536 | ) | 303 | (8.6 | ) | |||||||||
Personnel |
(1,761 | ) | (1,918 | ) | 156 | (8.2 | ) | |||||||||
Other general administrative expenses |
(1,472 | ) | (1,619 | ) | 147 | (9.1 | ) | |||||||||
Depreciation and amortisation |
(386 | ) | (441 | ) | 55 | (12.5 | ) | |||||||||
Net operating income |
5,410 | 6,470 | (1,060 | ) | (16.4 | ) | ||||||||||
Net loan-loss provisions |
(2,795 | ) | (3,908 | ) | 1,113 | (28.5 | ) | |||||||||
Other income |
(561 | ) | (336 | ) | (225 | ) | 66.7 | |||||||||
Profit before taxes |
2,053 | 2,225 | (172 | ) | (7.7 | ) | ||||||||||
Tax on profit |
(560 | ) | (578 | ) | 18 | (3.1 | ) | |||||||||
Profit from continuing operations |
1,493 | 1,647 | (154 | ) | (9.3 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,493 | 1,647 | (154 | ) | (9.3 | ) | ||||||||||
Minority interests |
326 | 370 | (44 | ) | (11.8 | ) | ||||||||||
Attributable profit to the Group |
1,167 | 1,277 | (110 | ) | (8.6 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
72,918 | 69,395 | 3,523 | 5.1 | ||||||||||||
Trading portfolio (w/o loans) |
18,130 | 11,663 | 6,466 | 55.4 | ||||||||||||
Available-for-sale financial assets |
15,290 | 12,273 | 3,017 | 24.6 | ||||||||||||
Due from credit institutions ** |
14,982 | 11,681 | 3,301 | 28.3 | ||||||||||||
Intangible assets and property and equipment |
2,742 | 2,863 | (121 | ) | (4.2 | ) | ||||||||||
Other assets |
30,763 | 31,265 | (502 | ) | (1.6 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
154,824 | 139,140 | 15,684 | 11.3 | ||||||||||||
Customer deposits ** |
70,892 | 65,801 | 5,092 | 7.7 | ||||||||||||
Marketable debt securities ** |
22,999 | 20,000 | 2,999 | 15.0 | ||||||||||||
Subordinated debt ** |
4,372 | 2,858 | 1,513 | 52.9 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
16,651 | 14,601 | 2,050 | 14.0 | ||||||||||||
Other liabilities |
28,368 | 23,286 | 5,082 | 21.8 | ||||||||||||
Shareholders equity *** |
11,542 | 12,595 | (1,053 | ) | (8.4 | ) | ||||||||||
Other managed and marketed customer funds |
50,864 | 45,571 | 5,292 | 11.6 | ||||||||||||
Mutual funds |
47,513 | 42,445 | 5,067 | 11.9 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
3,351 | 3,126 | 225 | 7.2 | ||||||||||||
Managed and marketed customer funds |
149,127 | 134,230 | 14,897 | 11.1 | ||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
| |||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
13.21 | 12.55 | 0.66 p. | |||||||||||||
Efficiency ratio (with amortisations) |
40.1 | 38.1 | 2.0 p. | |||||||||||||
NPL ratio |
5.64 | 6.12 | (0.48 p. | ) | ||||||||||||
NPL coverage |
91.4 | 92.0 | (0.6 p. | ) | ||||||||||||
Number of employees |
46,621 | 50,322 | (3,701 | ) | (7.4 | ) | ||||||||||
Number of branches |
3,427 | 3,661 | (234 | ) | (6.4 | ) |
Brazil
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
2,801 | 2,712 | 2,266 | 2,287 | 2,199 | 2,295 | 2,277 | |||||||||||||||||||||
Net fees |
762 | 772 | 633 | 705 | 629 | 685 | 741 | |||||||||||||||||||||
Gains (losses) on financial transactions |
215 | 62 | 203 | 60 | 17 | (37 | ) | 147 | ||||||||||||||||||||
Other operating income * |
3 | 6 | 12 | 19 | 7 | 44 | 26 | |||||||||||||||||||||
Gross income |
3,781 | 3,552 | 3,115 | 3,070 | 2,851 | 2,986 | 3,192 | |||||||||||||||||||||
Operating expenses |
(1,359 | ) | (1,356 | ) | (1,263 | ) | (1,346 | ) | (1,133 | ) | (1,196 | ) | (1,291 | ) | ||||||||||||||
General administrative expenses |
(1,207 | ) | (1,202 | ) | (1,127 | ) | (1,207 | ) | (1,006 | ) | (1,074 | ) | (1,154 | ) | ||||||||||||||
Personnel |
(674 | ) | (647 | ) | (597 | ) | (645 | ) | (550 | ) | (591 | ) | (621 | ) | ||||||||||||||
Other general administrative expenses |
(534 | ) | (555 | ) | (530 | ) | (561 | ) | (456 | ) | (483 | ) | (533 | ) | ||||||||||||||
Depreciation and amortisation |
(152 | ) | (154 | ) | (136 | ) | (139 | ) | (127 | ) | (122 | ) | (137 | ) | ||||||||||||||
Net operating income |
2,422 | 2,196 | 1,852 | 1,724 | 1,719 | 1,791 | 1,900 | |||||||||||||||||||||
Net loan-loss provisions |
(1,471 | ) | (1,372 | ) | (1,065 | ) | (985 | ) | (905 | ) | (933 | ) | (958 | ) | ||||||||||||||
Other income |
(78 | ) | (133 | ) | (126 | ) | (162 | ) | (143 | ) | (166 | ) | (253 | ) | ||||||||||||||
Profit before taxes |
873 | 691 | 661 | 577 | 671 | 693 | 689 | |||||||||||||||||||||
Tax on profit |
(221 | ) | (165 | ) | (192 | ) | (185 | ) | (202 | ) | (188 | ) | (170 | ) | ||||||||||||||
Profit from continuing operations |
652 | 525 | 469 | 392 | 469 | 504 | 520 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
652 | 525 | 469 | 392 | 469 | 504 | 520 | |||||||||||||||||||||
Minority interests |
154 | 105 | 111 | 91 | 106 | 110 | 111 | |||||||||||||||||||||
Attributable profit to the Group |
499 | 420 | 358 | 301 | 364 | 395 | 409 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
77,918 | 71,296 | 69,395 | 66,446 | 68,518 | 71,475 | 72,918 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
11,824 | 12,276 | 11,663 | 10,321 | 11,314 | 16,954 | 18,130 | |||||||||||||||||||||
Available-for-sale financial assets |
16,766 | 14,848 | 12,273 | 14,175 | 19,790 | 18,352 | 15,290 | |||||||||||||||||||||
Due from credit institutions ** |
15,402 | 11,171 | 11,681 | 14,734 | 9,048 | 10,129 | 14,982 | |||||||||||||||||||||
Intangible assets and property and equipment |
3,330 | 2,965 | 2,863 | 2,793 | 2,797 | 2,796 | 2,742 | |||||||||||||||||||||
Other assets |
33,640 | 32,258 | 31,265 | 25,456 | 29,629 | 31,608 | 30,763 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
158,880 | 144,814 | 139,140 | 133,925 | 141,097 | 151,315 | 154,824 | |||||||||||||||||||||
Customer deposits ** |
75,162 | 69,199 | 65,801 | 61,490 | 65,934 | 68,450 | 70,892 | |||||||||||||||||||||
Marketable debt securities ** |
21,850 | 21,453 | 20,000 | 20,002 | 19,898 | 21,772 | 22,999 | |||||||||||||||||||||
Subordinated debt ** |
4,438 | 3,130 | 2,858 | 2,734 | 4,585 | 4,821 | 4,372 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
18,084 | 14,571 | 14,601 | 12,929 | 13,824 | 16,122 | 16,651 | |||||||||||||||||||||
Other liabilities |
24,354 | 23,075 | 23,286 | 25,229 | 25,066 | 27,974 | 28,368 | |||||||||||||||||||||
Shareholders equity *** |
14,992 | 13,386 | 12,595 | 11,542 | 11,789 | 12,176 | 11,542 | |||||||||||||||||||||
Other managed and marketed customer funds |
45,783 | 41,585 | 45,571 | 42,640 | 45,749 | 49,593 | 50,864 | |||||||||||||||||||||
Mutual funds |
42,227 | 38,469 | 42,445 | 39,675 | 42,602 | 46,394 | 47,513 | |||||||||||||||||||||
Pension funds |
0 | | | | | | | |||||||||||||||||||||
Managed portfolios |
3,556 | 3,116 | 3,126 | 2,965 | 3,147 | 3,199 | 3,351 | |||||||||||||||||||||
Managed and marketed customer funds |
147,233 | 135,368 | 134,230 | 126,866 | 136,165 | 144,636 | 149,127 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
| |||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||
NPL ratio |
6.90 | 6.49 | 6.12 | 5.64 | 5.74 | 5.78 | 5.64 | |||||||||||||||||||||
NPL coverage |
90.4 | 91.3 | 92.0 | 95.1 | 95.2 | 94.8 | 91.4 | |||||||||||||||||||||
Cost of credit |
7.46 | 7.07 | 6.72 | 6.34 | 5.82 | 5.38 | 5.14 | |||||||||||||||||||||
Spread (Retail Banking) |
13.81 | 13.26 | 12.77 | 12.77 | 12.66 | 12.52 | 11.98 | |||||||||||||||||||||
Loan spreads |
13.09 | 12.51 | 11.93 | 11.82 | 11.76 | 11.60 | 10.98 | |||||||||||||||||||||
Deposit spreads |
0.72 | 0.75 | 0.84 | 0.95 | 0.90 | 0.92 | 1.00 |
Brazil
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
6,771 | 6,975 | (204 | ) | (2.9 | ) | ||||||||||
Net fees |
2,055 | 1,942 | 113 | 5.8 | ||||||||||||
Gains (losses) on financial transactions |
127 | 431 | (304 | ) | (70.4 | ) | ||||||||||
Other operating income * |
77 | 19 | 57 | 297.4 | ||||||||||||
Gross income |
9,029 | 9,367 | (338 | ) | (3.6 | ) | ||||||||||
Operating expenses |
(3,620 | ) | (3,566 | ) | (53 | ) | 1.5 | |||||||||
General administrative expenses |
(3,234 | ) | (3,171 | ) | (63 | ) | 2.0 | |||||||||
Personnel |
(1,761 | ) | (1,719 | ) | (42 | ) | 2.4 | |||||||||
Other general administrative expenses |
(1,472 | ) | (1,451 | ) | (21 | ) | 1.4 | |||||||||
Depreciation and amortisation |
(386 | ) | (396 | ) | 10 | (2.5 | ) | |||||||||
Net operating income |
5,410 | 5,801 | (391 | ) | (6.7 | ) | ||||||||||
Net loan-loss provisions |
(2,795 | ) | (3,504 | ) | 709 | (20.2 | ) | |||||||||
Other income |
(561 | ) | (302 | ) | (259 | ) | 86.0 | |||||||||
Profit before taxes |
2,053 | 1,995 | 58 | 2.9 | ||||||||||||
Tax on profit |
(560 | ) | (518 | ) | (42 | ) | 8.1 | |||||||||
Profit from continuing operations |
1,493 | 1,477 | 17 | 1.1 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,493 | 1,477 | 17 | 1.1 | ||||||||||||
Minority interests |
326 | 332 | (5 | ) | (1.7 | ) | ||||||||||
Attributable profit to the Group |
1,167 | 1,145 | 22 | 1.9 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
72,918 | 68,460 | 4,457 | 6.5 | ||||||||||||
Trading portfolio (w/o loans) |
18,130 | 11,506 | 6,623 | 57.6 | ||||||||||||
Available-for-sale financial assets |
15,290 | 12,108 | 3,182 | 26.3 | ||||||||||||
Due from credit institutions ** |
14,982 | 11,523 | 3,458 | 30.0 | ||||||||||||
Intangible assets and property and equipment |
2,742 | 2,825 | (83 | ) | (2.9 | ) | ||||||||||
Other assets |
30,763 | 30,844 | (81 | ) | (0.3 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
154,824 | 137,267 | 17,557 | 12.8 | ||||||||||||
Customer deposits ** |
70,892 | 64,915 | 5,978 | 9.2 | ||||||||||||
Marketable debt securities ** |
22,999 | 19,731 | 3,269 | 16.6 | ||||||||||||
Subordinated debt ** |
4,372 | 2,820 | 1,552 | 55.0 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
16,651 | 14,404 | 2,246 | 15.6 | ||||||||||||
Other liabilities |
28,368 | 22,972 | 5,396 | 23.5 | ||||||||||||
Shareholders equity *** |
11,542 | 12,425 | (883 | ) | (7.1 | ) | ||||||||||
Other managed and marketed customer funds |
50,864 | 44,958 | 5,906 | 13.1 | ||||||||||||
Mutual funds |
47,513 | 41,874 | 5,639 | 13.5 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
3,351 | 3,084 | 267 | 8.7 | ||||||||||||
Managed and marketed customer funds |
149,127 | 132,423 | 16,704 | 12.6 | ||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
|
Brazil
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
2,382 | 2,357 | 2,236 | 2,288 | 2,298 | 2,263 | 2,209 | |||||||||||||||||||||
Net fees |
648 | 670 | 624 | 700 | 657 | 676 | 721 | |||||||||||||||||||||
Gains (losses) on financial transactions |
183 | 55 | 193 | 66 | 17 | (38 | ) | 148 | ||||||||||||||||||||
Other operating income * |
3 | 5 | 11 | 18 | 7 | 44 | 25 | |||||||||||||||||||||
Gross income |
3,215 | 3,088 | 3,064 | 3,072 | 2,980 | 2,946 | 3,103 | |||||||||||||||||||||
Operating expenses |
(1,156 | ) | (1,178 | ) | (1,233 | ) | (1,332 | ) | (1,184 | ) | (1,180 | ) | (1,256 | ) | ||||||||||||||
General administrative expenses |
(1,027 | ) | (1,044 | ) | (1,100 | ) | (1,194 | ) | (1,051 | ) | (1,060 | ) | (1,122 | ) | ||||||||||||||
Personnel |
(573 | ) | (563 | ) | (584 | ) | (639 | ) | (574 | ) | (583 | ) | (603 | ) | ||||||||||||||
Other general administrative expenses |
(454 | ) | (482 | ) | (516 | ) | (555 | ) | (477 | ) | (477 | ) | (519 | ) | ||||||||||||||
Depreciation and amortisation |
(129 | ) | (134 | ) | (133 | ) | (139 | ) | (133 | ) | (120 | ) | (134 | ) | ||||||||||||||
Net operating income |
2,060 | 1,910 | 1,831 | 1,739 | 1,796 | 1,767 | 1,847 | |||||||||||||||||||||
Net loan-loss provisions |
(1,251 | ) | (1,193 | ) | (1,060 | ) | (999 | ) | (946 | ) | (920 | ) | (930 | ) | ||||||||||||||
Other income |
(66 | ) | (115 | ) | (121 | ) | (157 | ) | (149 | ) | (164 | ) | (248 | ) | ||||||||||||||
Profit before taxes |
743 | 602 | 651 | 583 | 702 | 683 | 669 | |||||||||||||||||||||
Tax on profit |
(188 | ) | (144 | ) | (187 | ) | (184 | ) | (211 | ) | (185 | ) | (164 | ) | ||||||||||||||
Profit from continuing operations |
555 | 458 | 464 | 399 | 490 | 498 | 505 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
555 | 458 | 464 | 399 | 490 | 498 | 505 | |||||||||||||||||||||
Minority interests |
131 | 92 | 109 | 93 | 110 | 108 | 108 | |||||||||||||||||||||
Attributable profit to the Group |
424 | 366 | 355 | 307 | 380 | 390 | 397 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses | ||||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
64,979 | 66,850 | 68,460 | 70,230 | 69,530 | 69,576 | 72,918 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
9,861 | 11,510 | 11,506 | 10,909 | 11,481 | 16,504 | 18,130 | |||||||||||||||||||||
Available-for-sale financial assets |
13,982 | 13,923 | 12,108 | 14,982 | 20,083 | 17,865 | 15,290 | |||||||||||||||||||||
Due from credit institutions ** |
12,844 | 10,474 | 11,523 | 15,573 | 9,182 | 9,860 | 14,982 | |||||||||||||||||||||
Intangible assets and property and equipment |
2,777 | 2,780 | 2,825 | 2,952 | 2,839 | 2,722 | 2,742 | |||||||||||||||||||||
Other assets |
28,054 | 30,246 | 30,844 | 26,906 | 30,066 | 30,768 | 30,763 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
132,497 | 135,784 | 137,267 | 141,551 | 143,180 | 147,294 | 154,824 | |||||||||||||||||||||
Customer deposits ** |
62,681 | 64,884 | 64,915 | 64,991 | 66,907 | 66,631 | 70,892 | |||||||||||||||||||||
Marketable debt securities ** |
18,221 | 20,115 | 19,731 | 21,141 | 20,192 | 21,194 | 22,999 | |||||||||||||||||||||
Subordinated debt ** |
3,701 | 2,935 | 2,820 | 2,890 | 4,652 | 4,693 | 4,372 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
15,081 | 13,662 | 14,404 | 13,665 | 14,028 | 15,693 | 16,651 | |||||||||||||||||||||
Other liabilities |
20,310 | 21,636 | 22,972 | 26,665 | 25,437 | 27,230 | 28,368 | |||||||||||||||||||||
Shareholders equity *** |
12,503 | 12,551 | 12,425 | 12,199 | 11,963 | 11,853 | 11,542 | |||||||||||||||||||||
Other managed and marketed customer funds |
38,181 | 38,992 | 44,958 | 45,068 | 46,424 | 48,275 | 50,864 | |||||||||||||||||||||
Mutual funds |
35,215 | 36,070 | 41,874 | 41,934 | 43,231 | 45,161 | 47,513 | |||||||||||||||||||||
Pension funds |
0 | | | | | | | |||||||||||||||||||||
Managed portfolios |
2,966 | 2,922 | 3,084 | 3,134 | 3,193 | 3,114 | 3,351 | |||||||||||||||||||||
Managed and marketed customer funds |
122,784 | 126,926 | 132,423 | 134,090 | 138,176 | 140,793 | 149,127 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Not including profit of the year |
|
Mexico
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,599 | 1,590 | 9 | 0.6 | ||||||||||||
Net fees |
573 | 595 | (22 | ) | (3.8 | ) | ||||||||||
Gains (losses) on financial transactions |
142 | 144 | (2 | ) | (1.2 | ) | ||||||||||
Other operating income * |
(34 | ) | (12 | ) | (22 | ) | 177.2 | |||||||||
Gross income |
2,279 | 2,316 | (37 | ) | (1.6 | ) | ||||||||||
Operating expenses |
(938 | ) | (910 | ) | (28 | ) | 3.0 | |||||||||
General administrative expenses |
(840 | ) | (817 | ) | (23 | ) | 2.8 | |||||||||
Personnel |
(446 | ) | (452 | ) | 7 | (1.5 | ) | |||||||||
Other general administrative expenses |
(395 | ) | (365 | ) | (30 | ) | 8.3 | |||||||||
Depreciation and amortisation |
(97 | ) | (93 | ) | (4 | ) | 4.7 | |||||||||
Net operating income |
1,341 | 1,406 | (65 | ) | (4.6 | ) | ||||||||||
Net loan-loss provisions |
(579 | ) | (583 | ) | 4 | (0.6 | ) | |||||||||
Other income |
2 | 21 | (19 | ) | (88.3 | ) | ||||||||||
Profit before taxes |
764 | 844 | (80 | ) | (9.4 | ) | ||||||||||
Tax on profit |
(155 | ) | (104 | ) | (51 | ) | 48.8 | |||||||||
Profit from continuing operations |
609 | 740 | (130 | ) | (17.6 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
609 | 740 | (130 | ) | (17.6 | ) | ||||||||||
Minority interests |
135 | 176 | (41 | ) | (23.2 | ) | ||||||||||
Attributable profit to the Group |
474 | 564 | (90 | ) | (15.9 | ) | ||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
26,162 | 21,007 | 5,155 | 24.5 | ||||||||||||
Trading portfolio (w/o loans) |
12,469 | 10,306 | 2,164 | 21.0 | ||||||||||||
Available-for-sale financial assets |
4,097 | 3,116 | 982 | 31.5 | ||||||||||||
Due from credit institutions ** |
9,606 | 7,518 | 2,088 | 27.8 | ||||||||||||
Intangible assets and property and equipment |
392 | 377 | 15 | 3.9 | ||||||||||||
Other assets |
5,463 | 4,931 | 533 | 10.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
58,189 | 47,254 | 10,935 | 23.1 | ||||||||||||
Customer deposits ** |
28,691 | 25,783 | 2,908 | 11.3 | ||||||||||||
Marketable debt securities ** |
3,791 | 2,456 | 1,335 | 54.4 | ||||||||||||
Subordinated debt ** |
1,027 | | 1,027 | | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
6,576 | 4,472 | 2,104 | 47.0 | ||||||||||||
Other liabilities |
14,142 | 11,028 | 3,114 | 28.2 | ||||||||||||
Shareholders equity *** |
3,962 | 3,515 | 448 | 12.7 | ||||||||||||
Other managed and marketed customer funds |
12,406 | 10,293 | 2,112 | 20.5 | ||||||||||||
Mutual funds |
12,406 | 10,293 | 2,112 | 20.5 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
45,915 | 38,532 | 7,383 | 19.2 | ||||||||||||
(**).- Including all on-balance sheet balances for this item |
| |||||||||||||||
(***).- Not including profit of the year |
| |||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
17.04 | 18.88 | (1.83 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
41.2 | 39.3 | 1.9 p. | |||||||||||||
NPL ratio |
3.74 | 3.58 | 0.16 p. | |||||||||||||
NPL coverage |
90.1 | 99.0 | (8.9 p. | ) | ||||||||||||
Number of employees |
15,889 | 14,441 | 1,448 | 10.0 | ||||||||||||
Number of branches |
1,299 | 1,229 | 70 | 5.7 |
Mexico
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
516 | 541 | 533 | 531 | 509 | 529 | 561 | |||||||||||||||||||||
Net fees |
208 | 189 | 197 | 188 | 190 | 191 | 192 | |||||||||||||||||||||
Gains (losses) on financial transactions |
54 | 59 | 31 | (3 | ) | 27 | 62 | 53 | ||||||||||||||||||||
Other operating income * |
(8 | ) | 5 | (10 | ) | (11 | ) | (12 | ) | (7 | ) | (15 | ) | |||||||||||||||
Gross income |
770 | 795 | 751 | 705 | 713 | 775 | 791 | |||||||||||||||||||||
Operating expenses |
(299 | ) | (304 | ) | (307 | ) | (315 | ) | (307 | ) | (312 | ) | (319 | ) | ||||||||||||||
General administrative expenses |
(268 | ) | (272 | ) | (277 | ) | (288 | ) | (273 | ) | (281 | ) | (286 | ) | ||||||||||||||
Personnel |
(147 | ) | (151 | ) | (155 | ) | (141 | ) | (142 | ) | (148 | ) | (156 | ) | ||||||||||||||
Other general administrative expenses |
(122 | ) | (121 | ) | (122 | ) | (148 | ) | (131 | ) | (133 | ) | (130 | ) | ||||||||||||||
Depreciation and amortisation |
(30 | ) | (33 | ) | (30 | ) | (27 | ) | (33 | ) | (31 | ) | (33 | ) | ||||||||||||||
Net operating income |
472 | 490 | 444 | 390 | 407 | 463 | 471 | |||||||||||||||||||||
Net loan-loss provisions |
(142 | ) | (184 | ) | (257 | ) | (218 | ) | (179 | ) | (191 | ) | (210 | ) | ||||||||||||||
Other income |
26 | (2 | ) | (3 | ) | (4 | ) | (2 | ) | (2 | ) | 6 | ||||||||||||||||
Profit before taxes |
355 | 305 | 184 | 168 | 226 | 271 | 267 | |||||||||||||||||||||
Tax on profit |
(40 | ) | (42 | ) | (22 | ) | 25 | (48 | ) | (56 | ) | (50 | ) | |||||||||||||||
Profit from continuing operations |
315 | 263 | 162 | 193 | 178 | 214 | 217 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
315 | 263 | 162 | 193 | 178 | 214 | 217 | |||||||||||||||||||||
Minority interests |
74 | 63 | 39 | 44 | 40 | 46 | 49 | |||||||||||||||||||||
Attributable profit to the Group |
241 | 199 | 123 | 149 | 138 | 169 | 167 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
23,279 | 22,440 | 21,007 | 22,269 | 22,381 | 24,516 | 26,162 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
14,661 | 12,644 | 10,306 | 8,685 | 11,293 | 11,603 | 12,469 | |||||||||||||||||||||
Available-for-sale financial assets |
2,386 | 3,192 | 3,116 | 3,387 | 3,475 | 3,944 | 4,097 | |||||||||||||||||||||
Due from credit institutions ** |
12,927 | 5,857 | 7,518 | 7,975 | 8,347 | 6,975 | 9,606 | |||||||||||||||||||||
Intangible assets and property and equipment |
400 | 380 | 377 | 402 | 395 | 397 | 392 | |||||||||||||||||||||
Other assets |
5,131 | 4,774 | 4,931 | 5,681 | 5,637 | 5,494 | 5,463 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
58,785 | 49,287 | 47,254 | 48,398 | 51,529 | 52,928 | 58,189 | |||||||||||||||||||||
Customer deposits ** |
26,014 | 26,497 | 25,783 | 24,663 | 25,592 | 24,803 | 28,691 | |||||||||||||||||||||
Marketable debt securities ** |
3,642 | 3,214 | 2,456 | 2,896 | 2,496 | 3,818 | 3,791 | |||||||||||||||||||||
Subordinated debt ** |
| | | 931 | 946 | 971 | 1,027 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
8,085 | 4,828 | 4,472 | 5,494 | 5,922 | 7,840 | 6,576 | |||||||||||||||||||||
Other liabilities |
16,580 | 10,676 | 11,028 | 11,601 | 12,808 | 11,684 | 14,142 | |||||||||||||||||||||
Shareholders equity *** |
4,463 | 4,072 | 3,515 | 2,814 | 3,765 | 3,812 | 3,962 | |||||||||||||||||||||
Other managed and marketed customer funds |
11,300 | 10,789 | 10,293 | 10,349 | 11,016 | 11,724 | 12,406 | |||||||||||||||||||||
Mutual funds |
11,300 | 10,789 | 10,293 | 10,349 | 11,016 | 11,724 | 12,406 | |||||||||||||||||||||
Pension funds |
| | | 0 | | | | |||||||||||||||||||||
Managed portfolios |
| | | | | | | |||||||||||||||||||||
Managed and marketed customer funds |
40,957 | 40,500 | 38,532 | 38,838 | 40,049 | 41,316 | 45,915 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item |
| |||||||||||||||||||||||||||
(***).- Not including profit of the year |
| |||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||
NPL ratio |
1.92 | 2.20 | 3.58 | 3.66 | 3.62 | 3.52 | 3.74 | |||||||||||||||||||||
NPL coverage |
157.1 | 142.7 | 99.0 | 97.5 | 98.6 | 96.6 | 90.1 | |||||||||||||||||||||
Cost of credit |
2.46 | 2.73 | 3.27 | 3.47 | 3.59 | 3.58 | 3.26 | |||||||||||||||||||||
Spread (Retail Banking) |
10.32 | 10.05 | 9.90 | 9.74 | 9.69 | 9.29 | 9.07 | |||||||||||||||||||||
Loan spreads |
8.46 | 8.41 | 8.34 | 8.23 | 8.17 | 7.83 | 7.69 | |||||||||||||||||||||
Deposit spreads |
1.86 | 1.64 | 1.56 | 1.51 | 1.52 | 1.46 | 1.38 |
Mexico
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,599 | 1,492 | 106 | 7.1 | ||||||||||||
Net fees |
573 | 559 | 14 | 2.5 | ||||||||||||
Gains (losses) on financial transactions |
142 | 135 | 7 | 5.2 | ||||||||||||
Other operating income * |
(34 | ) | (12 | ) | (23 | ) | 195.3 | |||||||||
Gross income |
2,279 | 2,174 | 105 | 4.8 | ||||||||||||
Operating expenses |
(938 | ) | (854 | ) | (83 | ) | 9.8 | |||||||||
General administrative expenses |
(840 | ) | (767 | ) | (73 | ) | 9.6 | |||||||||
Personnel |
(446 | ) | (425 | ) | (21 | ) | 4.9 | |||||||||
Other general administrative expenses |
(395 | ) | (342 | ) | (52 | ) | 15.3 | |||||||||
Depreciation and amortisation |
(97 | ) | (87 | ) | (10 | ) | 11.5 | |||||||||
Net operating income |
1,341 | 1,320 | 21 | 1.6 | ||||||||||||
Net loan-loss provisions |
(579 | ) | (547 | ) | (32 | ) | 5.9 | |||||||||
Other income |
2 | 20 | (17 | ) | (87.5 | ) | ||||||||||
Profit before taxes |
764 | 792 | (28 | ) | (3.5 | ) | ||||||||||
Tax on profit |
(155 | ) | (98 | ) | (57 | ) | 58.5 | |||||||||
Profit from continuing operations |
609 | 694 | (85 | ) | (12.3 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
609 | 694 | (85 | ) | (12.3 | ) | ||||||||||
Minority interests |
135 | 165 | (30 | ) | (18.2 | ) | ||||||||||
Attributable profit to the Group |
474 | 529 | (55 | ) | (10.4 | ) | ||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
26,162 | 22,055 | 4,107 | 18.6 | ||||||||||||
Trading portfolio (w/o loans) |
12,469 | 10,820 | 1,649 | 15.2 | ||||||||||||
Available-for-sale financial assets |
4,097 | 3,271 | 826 | 25.3 | ||||||||||||
Due from credit institutions ** |
9,606 | 7,893 | 1,712 | 21.7 | ||||||||||||
Intangible assets and property and equipment |
392 | 396 | (4 | ) | (1.0 | ) | ||||||||||
Other assets |
5,463 | 5,177 | 286 | 5.5 | ||||||||||||
Total assets/liabilities & shareholders equity |
58,189 | 49,613 | 8,577 | 17.3 | ||||||||||||
Customer deposits ** |
28,691 | 27,070 | 1,621 | 6.0 | ||||||||||||
Marketable debt securities ** |
3,791 | 2,579 | 1,212 | 47.0 | ||||||||||||
Subordinated debt ** |
1,027 | | 1,027 | | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
6,576 | 4,695 | 1,881 | 40.1 | ||||||||||||
Other liabilities |
14,142 | 11,578 | 2,563 | 22.1 | ||||||||||||
Shareholders equity *** |
3,962 | 3,690 | 272 | 7.4 | ||||||||||||
Other managed and marketed customer funds |
12,406 | 10,807 | 1,598 | 14.8 | ||||||||||||
Mutual funds |
12,406 | 10,807 | 1,598 | 14.8 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
45,915 | 40,456 | 5,459 | 13.5 | ||||||||||||
(**).- Including all on-balance sheet balances for this item |
| |||||||||||||||
(***).- Not including profit of the year |
|
Mexico
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
485 | 495 | 512 | 529 | 520 | 531 | 549 | |||||||||||||||||||||
Net fees |
196 | 173 | 190 | 187 | 193 | 192 | 187 | |||||||||||||||||||||
Gains (losses) on financial transactions |
50 | 54 | 30 | (1 | ) | 27 | 63 | 52 | ||||||||||||||||||||
Other operating income * |
(8 | ) | 5 | (9 | ) | (10 | ) | (13 | ) | (7 | ) | (15 | ) | |||||||||||||||
Gross income |
724 | 727 | 723 | 705 | 728 | 778 | 773 | |||||||||||||||||||||
Operating expenses |
(281 | ) | (279 | ) | (295 | ) | (313 | ) | (313 | ) | (313 | ) | (312 | ) | ||||||||||||||
General administrative expenses |
(252 | ) | (248 | ) | (267 | ) | (286 | ) | (279 | ) | (282 | ) | (280 | ) | ||||||||||||||
Personnel |
(138 | ) | (138 | ) | (149 | ) | (140 | ) | (145 | ) | (148 | ) | (153 | ) | ||||||||||||||
Other general administrative expenses |
(114 | ) | (110 | ) | (118 | ) | (146 | ) | (134 | ) | (134 | ) | (127 | ) | ||||||||||||||
Depreciation and amortisation |
(29 | ) | (30 | ) | (29 | ) | (27 | ) | (34 | ) | (31 | ) | (32 | ) | ||||||||||||||
Net operating income |
443 | 449 | 428 | 392 | 415 | 465 | 461 | |||||||||||||||||||||
Net loan-loss provisions |
(133 | ) | (169 | ) | (245 | ) | (216 | ) | (182 | ) | (191 | ) | (206 | ) | ||||||||||||||
Other income |
24 | (2 | ) | (3 | ) | (3 | ) | (2 | ) | (2 | ) | 6 | ||||||||||||||||
Profit before taxes |
334 | 278 | 180 | 172 | 231 | 272 | 261 | |||||||||||||||||||||
Tax on profit |
(38 | ) | (39 | ) | (21 | ) | 22 | (49 | ) | (56 | ) | (49 | ) | |||||||||||||||
Profit from continuing operations |
296 | 240 | 159 | 195 | 182 | 215 | 212 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
296 | 240 | 159 | 195 | 182 | 215 | 212 | |||||||||||||||||||||
Minority interests |
69 | 58 | 38 | 45 | 41 | 46 | 48 | |||||||||||||||||||||
Attributable profit to the Group |
227 | 182 | 121 | 150 | 141 | 170 | 164 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
21,658 | 22,498 | 22,055 | 23,678 | 23,720 | 25,547 | 26,162 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
13,640 | 12,676 | 10,820 | 9,234 | 11,969 | 12,091 | 12,469 | |||||||||||||||||||||
Available-for-sale financial assets |
2,220 | 3,200 | 3,271 | 3,601 | 3,683 | 4,110 | 4,097 | |||||||||||||||||||||
Due from credit institutions ** |
12,028 | 5,872 | 7,893 | 8,479 | 8,847 | 7,268 | 9,606 | |||||||||||||||||||||
Intangible assets and property and equipment |
373 | 381 | 396 | 427 | 419 | 413 | 392 | |||||||||||||||||||||
Other assets |
4,774 | 4,786 | 5,177 | 6,040 | 5,974 | 5,725 | 5,463 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
54,693 | 49,413 | 49,613 | 51,460 | 54,612 | 55,154 | 58,189 | |||||||||||||||||||||
Customer deposits ** |
24,204 | 26,565 | 27,070 | 26,223 | 27,123 | 25,846 | 28,691 | |||||||||||||||||||||
Marketable debt securities ** |
3,389 | 3,222 | 2,579 | 3,079 | 2,645 | 3,979 | 3,791 | |||||||||||||||||||||
Subordinated debt ** |
| | | 990 | 1,003 | 1,011 | 1,027 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
7,523 | 4,840 | 4,695 | 5,841 | 6,277 | 8,170 | 6,576 | |||||||||||||||||||||
Other liabilities |
15,426 | 10,704 | 11,578 | 12,335 | 13,575 | 12,175 | 14,142 | |||||||||||||||||||||
Shareholders equity *** |
4,152 | 4,082 | 3,690 | 2,992 | 3,990 | 3,972 | 3,962 | |||||||||||||||||||||
Other managed and marketed customer funds |
10,513 | 10,816 | 10,807 | 11,004 | 11,675 | 12,217 | 12,406 | |||||||||||||||||||||
Mutual funds |
10,513 | 10,816 | 10,807 | 11,004 | 11,675 | 12,217 | 12,406 | |||||||||||||||||||||
Pension funds |
| | | 0 | | | | |||||||||||||||||||||
Managed portfolios |
| | | | | | | |||||||||||||||||||||
Managed and marketed customer funds |
38,106 | 40,604 | 40,456 | 41,296 | 42,445 | 43,053 | 45,915 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item |
| |||||||||||||||||||||||||||
(***).- Not including profit of the year |
|
Chile
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,243 | 1,262 | (19 | ) | (1.5 | ) | ||||||||||
Net fees |
243 | 284 | (42 | ) | (14.7 | ) | ||||||||||
Gains (losses) on financial transactions |
88 | 122 | (33 | ) | (27.5 | ) | ||||||||||
Other operating income * |
15 | 15 | 0 | 0.3 | ||||||||||||
Gross income |
1,589 | 1,683 | (94 | ) | (5.6 | ) | ||||||||||
Operating expenses |
(628 | ) | (708 | ) | 80 | (11.3 | ) | |||||||||
General administrative expenses |
(574 | ) | (625 | ) | 51 | (8.2 | ) | |||||||||
Personnel |
(353 | ) | (386 | ) | 33 | (8.5 | ) | |||||||||
Other general administrative expenses |
(221 | ) | (239 | ) | 18 | (7.5 | ) | |||||||||
Depreciation and amortisation |
(54 | ) | (83 | ) | 29 | (35.0 | ) | |||||||||
Net operating income |
961 | 975 | (14 | ) | (1.4 | ) | ||||||||||
Net loan-loss provisions |
(365 | ) | (456 | ) | 91 | (19.9 | ) | |||||||||
Other income |
(7 | ) | 8 | (14 | ) | | ||||||||||
Profit before taxes |
589 | 527 | 62 | 11.8 | ||||||||||||
Tax on profit |
(86 | ) | (73 | ) | (13 | ) | 17.9 | |||||||||
Profit from continuing operations |
503 | 454 | 49 | 10.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
503 | 454 | 49 | 10.9 | ||||||||||||
Minority interests |
156 | 137 | 18 | 13.4 | ||||||||||||
Attributable profit to the Group |
347 | 316 | 31 | 9.8 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
|
|||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
29,057 | 29,697 | (640 | ) | (2.2 | ) | ||||||||||
Trading portfolio (w/o loans) |
2,723 | 1,086 | 1,638 | 150.9 | ||||||||||||
Available-for-sale financial assets |
2,192 | 2,485 | (292 | ) | (11.8 | ) | ||||||||||
Due from credit institutions ** |
3,630 | 2,888 | 742 | 25.7 | ||||||||||||
Intangible assets and property and equipment |
295 | 324 | (29 | ) | (8.8 | ) | ||||||||||
Other assets |
2,749 | 3,274 | (525 | ) | (16.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
40,647 | 39,753 | 894 | 2.2 | ||||||||||||
Customer deposits ** |
21,294 | 22,076 | (782 | ) | (3.5 | ) | ||||||||||
Marketable debt securities ** |
6,047 | 5,949 | 98 | 1.6 | ||||||||||||
Subordinated debt ** |
1,152 | 1,005 | 147 | 14.6 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
5,129 | 4,615 | 514 | 11.1 | ||||||||||||
Other liabilities |
4,812 | 3,894 | 917 | 23.6 | ||||||||||||
Shareholders equity *** |
2,213 | 2,213 | (1 | ) | (0.0 | ) | ||||||||||
Other managed and marketed customer funds |
6,777 | 5,670 | 1,107 | 19.5 | ||||||||||||
Mutual funds |
5,194 | 4,290 | 905 | 21.1 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
1,583 | 1,380 | 203 | 14.7 | ||||||||||||
Managed and marketed customer funds |
35,270 | 34,700 | 570 | 1.6 | ||||||||||||
(**).- Including all on-balance sheet balances for this item |
||||||||||||||||
(***).- Not including profit of the year |
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
20.40 | 17.39 | 3.01 p. | |||||||||||||
Efficiency ratio (with amortisations) |
39.5 | 42.1 | (2.6 p. | ) | ||||||||||||
NPL ratio |
5.98 | 6.00 | (0.02 p. | ) | ||||||||||||
NPL coverage |
52.3 | 49.7 | 2.6 p. | |||||||||||||
Number of employees |
12,093 | 12,211 | (118 | ) | (1.0 | ) | ||||||||||
Number of branches |
476 | 488 | (12 | ) | (2.5 | ) |
Chile
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
410 | 406 | 446 | 434 | 408 | 447 | 387 | |||||||||||||||||||||
Net fees |
102 | 96 | 87 | 87 | 81 | 78 | 83 | |||||||||||||||||||||
Gains (losses) on financial transactions |
31 | 53 | 38 | 45 | 39 | 20 | 30 | |||||||||||||||||||||
Other operating income * |
7 | 5 | 2 | (0 | ) | 5 | 5 | 5 | ||||||||||||||||||||
Gross income |
550 | 560 | 573 | 566 | 533 | 551 | 505 | |||||||||||||||||||||
Operating expenses |
(232 | ) | (245 | ) | (231 | ) | (218 | ) | (201 | ) | (210 | ) | (217 | ) | ||||||||||||||
General administrative expenses |
(203 | ) | (219 | ) | (203 | ) | (194 | ) | (180 | ) | (197 | ) | (197 | ) | ||||||||||||||
Personnel |
(124 | ) | (136 | ) | (126 | ) | (121 | ) | (108 | ) | (123 | ) | (122 | ) | ||||||||||||||
Other general administrative expenses |
(78 | ) | (83 | ) | (78 | ) | (73 | ) | (72 | ) | (74 | ) | (75 | ) | ||||||||||||||
Depreciation and amortisation |
(29 | ) | (27 | ) | (27 | ) | (24 | ) | (21 | ) | (13 | ) | (20 | ) | ||||||||||||||
Net operating income |
319 | 314 | 342 | 348 | 332 | 341 | 288 | |||||||||||||||||||||
Net loan-loss provisions |
(155 | ) | (147 | ) | (153 | ) | (142 | ) | (116 | ) | (118 | ) | (131 | ) | ||||||||||||||
Other income |
(1 | ) | 3 | 6 | (4 | ) | (7 | ) | (3 | ) | 3 | |||||||||||||||||
Profit before taxes |
163 | 170 | 194 | 203 | 209 | 220 | 160 | |||||||||||||||||||||
Tax on profit |
(15 | ) | (30 | ) | (28 | ) | (34 | ) | (33 | ) | (29 | ) | (25 | ) | ||||||||||||||
Profit from continuing operations |
148 | 140 | 166 | 169 | 176 | 192 | 136 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
148 | 140 | 166 | 169 | 176 | 192 | 136 | |||||||||||||||||||||
Minority interests |
44 | 43 | 50 | 50 | 53 | 59 | 43 | |||||||||||||||||||||
Attributable profit to the Group |
103 | 97 | 116 | 119 | 123 | 132 | 92 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
31,615 | 30,085 | 29,697 | 28,783 | 27,993 | 28,701 | 29,057 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
1,549 | 1,470 | 1,086 | 1,388 | 1,764 | 2,106 | 2,723 | |||||||||||||||||||||
Available-for-sale financial assets |
3,133 | 2,368 | 2,485 | 2,385 | 2,454 | 1,796 | 2,192 | |||||||||||||||||||||
Due from credit institutions ** |
3,720 | 3,122 | 2,888 | 2,599 | 2,922 | 2,851 | 3,630 | |||||||||||||||||||||
Intangible assets and property and equipment |
376 | 341 | 324 | 327 | 313 | 281 | 295 | |||||||||||||||||||||
Other assets |
2,764 | 2,661 | 3,274 | 3,072 | 2,562 | 2,091 | 2,749 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
43,156 | 40,046 | 39,753 | 38,553 | 38,009 | 37,826 | 40,647 | |||||||||||||||||||||
Customer deposits ** |
23,224 | 21,961 | 22,076 | 20,988 | 20,436 | 19,929 | 21,294 | |||||||||||||||||||||
Marketable debt securities ** |
6,461 | 6,026 | 5,949 | 6,022 | 5,399 | 6,146 | 6,047 | |||||||||||||||||||||
Subordinated debt ** |
1,164 | 1,039 | 1,005 | 1,147 | 1,110 | 948 | 1,152 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
5,284 | 4,691 | 4,615 | 4,253 | 4,548 | 4,643 | 5,129 | |||||||||||||||||||||
Other liabilities |
4,174 | 4,015 | 3,894 | 4,021 | 4,041 | 3,941 | 4,812 | |||||||||||||||||||||
Shareholders equity *** |
2,849 | 2,313 | 2,213 | 2,122 | 2,476 | 2,219 | 2,213 | |||||||||||||||||||||
Other managed and marketed customer funds |
6,286 | 5,686 | 5,670 | 5,469 | 5,864 | 6,346 | 6,777 | |||||||||||||||||||||
Mutual funds |
4,844 | 4,349 | 4,290 | 4,067 | 4,427 | 4,850 | 5,194 | |||||||||||||||||||||
Pension funds |
| | | | | | | |||||||||||||||||||||
Managed portfolios |
1,442 | 1,337 | 1,380 | 1,402 | 1,437 | 1,496 | 1,583 | |||||||||||||||||||||
Managed and marketed customer funds |
37,135 | 34,712 | 34,700 | 33,626 | 32,808 | 33,368 | 35,270 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item |
|
|||||||||||||||||||||||||||
(***).- Not including profit of the year |
|
|||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||
NPL ratio |
5.51 | 5.81 | 6.00 | 5.91 | 5.99 | 5.94 | 5.98 | |||||||||||||||||||||
NPL coverage |
53.9 | 49.9 | 49.7 | 51.1 | 50.7 | 51.7 | 52.3 | |||||||||||||||||||||
Cost of credit |
1.95 | 2.00 | 1.96 | 1.92 | 1.82 | 1.76 | 1.71 | |||||||||||||||||||||
Spread (Retail Banking) |
6.70 | 6.74 | 6.43 | 6.29 | 6.33 | 6.37 | 6.32 | |||||||||||||||||||||
Loan spreads |
4.31 | 4.27 | 4.01 | 3.98 | 3.98 | 4.00 | 3.97 | |||||||||||||||||||||
Deposit spreads |
2.39 | 2.47 | 2.42 | 2.31 | 2.35 | 2.37 | 2.35 |
Chile
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,243 | 1,066 | 176 | 16.5 | ||||||||||||
Net fees |
243 | 240 | 2 | 1.0 | ||||||||||||
Gains (losses) on financial transactions |
88 | 103 | (15 | ) | (14.2 | ) | ||||||||||
Other operating income * |
15 | 12 | 2 | 18.7 | ||||||||||||
Gross income |
1,589 | 1,422 | 166 | 11.7 | ||||||||||||
Operating expenses |
(628 | ) | (598 | ) | (30 | ) | 4.9 | |||||||||
General administrative expenses |
(574 | ) | (528 | ) | (46 | ) | 8.7 | |||||||||
Personnel |
(353 | ) | (326 | ) | (27 | ) | 8.2 | |||||||||
Other general administrative expenses |
(221 | ) | (202 | ) | (19 | ) | 9.4 | |||||||||
Depreciation and amortisation |
(54 | ) | (70 | ) | 16 | (23.1 | ) | |||||||||
Net operating income |
961 | 824 | 137 | 16.6 | ||||||||||||
Net loan-loss provisions |
(365 | ) | (385 | ) | 20 | (5.2 | ) | |||||||||
Other income |
(7 | ) | 7 | (13 | ) | | ||||||||||
Profit before taxes |
589 | 445 | 144 | 32.3 | ||||||||||||
Tax on profit |
(86 | ) | (62 | ) | (24 | ) | 39.5 | |||||||||
Profit from continuing operations |
503 | 383 | 120 | 31.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
503 | 383 | 120 | 31.2 | ||||||||||||
Minority interests |
156 | 116 | 40 | 34.1 | ||||||||||||
Attributable profit to the Group |
347 | 267 | 80 | 29.9 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
29,057 | 26,831 | 2,226 | 8.3 | ||||||||||||
Trading portfolio (w/o loans) |
2,723 | 981 | 1,742 | 177.7 | ||||||||||||
Available-for-sale financial assets |
2,192 | 2,245 | (53 | ) | (2.3 | ) | ||||||||||
Due from credit institutions ** |
3,630 | 2,609 | 1,021 | 39.1 | ||||||||||||
Intangible assets and property and equipment |
295 | 293 | 3 | 0.9 | ||||||||||||
Other assets |
2,749 | 2,958 | (209 | ) | (7.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
40,647 | 35,917 | 4,730 | 13.2 | ||||||||||||
Customer deposits ** |
21,294 | 19,946 | 1,349 | 6.8 | ||||||||||||
Marketable debt securities ** |
6,047 | 5,375 | 672 | 12.5 | ||||||||||||
Subordinated debt ** |
1,152 | 908 | 244 | 26.8 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
5,129 | 4,170 | 959 | 23.0 | ||||||||||||
Other liabilities |
4,812 | 3,518 | 1,293 | 36.8 | ||||||||||||
Shareholders equity *** |
2,213 | 2,000 | 213 | 10.7 | ||||||||||||
Other managed and marketed customer funds |
6,777 | 5,123 | 1,654 | 32.3 | ||||||||||||
Mutual funds |
5,194 | 3,876 | 1,319 | 34.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
1,583 | 1,247 | 336 | 26.9 | ||||||||||||
Managed and marketed customer funds |
35,270 | 31,352 | 3,919 | 12.5 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
Chile
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
336 | 338 | 392 | 399 | 406 | 447 | 390 | |||||||||||||||||||||
Net fees |
84 | 80 | 77 | 80 | 81 | 78 | 84 | |||||||||||||||||||||
Gains (losses) on financial transactions |
26 | 44 | 34 | 41 | 39 | 20 | 30 | |||||||||||||||||||||
Other operating income * |
6 | 5 | 2 | (0 | ) | 4 | 5 | 5 | ||||||||||||||||||||
Gross income |
452 | 466 | 505 | 521 | 530 | 551 | 508 | |||||||||||||||||||||
Operating expenses |
(190 | ) | (204 | ) | (204 | ) | (202 | ) | (200 | ) | (210 | ) | (218 | ) | ||||||||||||||
General administrative expenses |
(166 | ) | (182 | ) | (180 | ) | (179 | ) | (179 | ) | (197 | ) | (198 | ) | ||||||||||||||
Personnel |
(102 | ) | (113 | ) | (111 | ) | (112 | ) | (107 | ) | (123 | ) | (123 | ) | ||||||||||||||
Other general administrative expenses |
(64 | ) | (69 | ) | (69 | ) | (67 | ) | (72 | ) | (74 | ) | (75 | ) | ||||||||||||||
Depreciation and amortisation |
(24 | ) | (22 | ) | (24 | ) | (23 | ) | (21 | ) | (13 | ) | (20 | ) | ||||||||||||||
Net operating income |
262 | 261 | 301 | 319 | 330 | 341 | 290 | |||||||||||||||||||||
Net loan-loss provisions |
(127 | ) | (123 | ) | (135 | ) | (131 | ) | (115 | ) | (118 | ) | (132 | ) | ||||||||||||||
Other income |
(1 | ) | 3 | 5 | (3 | ) | (7 | ) | (3 | ) | 3 | |||||||||||||||||
Profit before taxes |
134 | 142 | 170 | 185 | 208 | 220 | 161 | |||||||||||||||||||||
Tax on profit |
(13 | ) | (25 | ) | (24 | ) | (30 | ) | (33 | ) | (29 | ) | (25 | ) | ||||||||||||||
Profit from continuing operations |
121 | 117 | 146 | 155 | 175 | 192 | 137 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
121 | 117 | 146 | 155 | 175 | 192 | 137 | |||||||||||||||||||||
Minority interests |
36 | 36 | 44 | 46 | 53 | 59 | 44 | |||||||||||||||||||||
Attributable profit to the Group |
85 | 81 | 102 | 109 | 122 | 132 | 93 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
|
|||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
25,295 | 26,331 | 26,831 | 27,593 | 28,250 | 28,634 | 29,057 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
1,239 | 1,286 | 981 | 1,331 | 1,781 | 2,101 | 2,723 | |||||||||||||||||||||
Available-for-sale financial assets |
2,506 | 2,072 | 2,245 | 2,286 | 2,476 | 1,792 | 2,192 | |||||||||||||||||||||
Due from credit institutions ** |
2,976 | 2,733 | 2,609 | 2,491 | 2,949 | 2,845 | 3,630 | |||||||||||||||||||||
Intangible assets and property and equipment |
301 | 298 | 293 | 313 | 316 | 281 | 295 | |||||||||||||||||||||
Other assets |
2,211 | 2,329 | 2,958 | 2,945 | 2,586 | 2,086 | 2,749 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
34,528 | 35,049 | 35,917 | 36,960 | 38,357 | 37,738 | 40,647 | |||||||||||||||||||||
Customer deposits ** |
18,581 | 19,221 | 19,946 | 20,120 | 20,623 | 19,882 | 21,294 | |||||||||||||||||||||
Marketable debt securities ** |
5,169 | 5,275 | 5,375 | 5,773 | 5,448 | 6,131 | 6,047 | |||||||||||||||||||||
Subordinated debt ** |
931 | 910 | 908 | 1,100 | 1,120 | 946 | 1,152 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
4,227 | 4,106 | 4,170 | 4,077 | 4,589 | 4,632 | 5,129 | |||||||||||||||||||||
Other liabilities |
3,340 | 3,514 | 3,518 | 3,855 | 4,078 | 3,932 | 4,812 | |||||||||||||||||||||
Shareholders equity *** |
2,279 | 2,025 | 2,000 | 2,034 | 2,498 | 2,214 | 2,213 | |||||||||||||||||||||
Other managed and marketed customer funds |
5,029 | 4,976 | 5,123 | 5,243 | 5,917 | 6,331 | 6,777 | |||||||||||||||||||||
Mutual funds |
3,875 | 3,807 | 3,876 | 3,899 | 4,468 | 4,838 | 5,194 | |||||||||||||||||||||
Pension funds |
| | | | | | | |||||||||||||||||||||
Managed portfolios |
1,154 | 1,170 | 1,247 | 1,344 | 1,450 | 1,492 | 1,583 | |||||||||||||||||||||
Managed and marketed customer funds |
29,711 | 30,382 | 31,352 | 32,236 | 33,109 | 33,290 | 35,270 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item |
|
|||||||||||||||||||||||||||
(***).- Not including profit of the year |
USA
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,422 | 3,112 | 310 | 10.0 | ||||||||||||
Net fees |
506 | 440 | 66 | 15.0 | ||||||||||||
Gains (losses) on financial transactions |
105 | 57 | 48 | 85.4 | ||||||||||||
Other operating income * |
90 | (14 | ) | 104 | | |||||||||||
Gross income |
4,123 | 3,595 | 528 | 14.7 | ||||||||||||
Operating expenses |
(1,465 | ) | (1,389 | ) | (76 | ) | 5.5 | |||||||||
General administrative expenses |
(1,304 | ) | (1,256 | ) | (48 | ) | 3.8 | |||||||||
Personnel |
(741 | ) | (724 | ) | (17 | ) | 2.3 | |||||||||
Other general administrative expenses |
(563 | ) | (532 | ) | (31 | ) | 5.9 | |||||||||
Depreciation and amortisation |
(162 | ) | (133 | ) | (28 | ) | 21.1 | |||||||||
Net operating income |
2,658 | 2,206 | 452 | 20.5 | ||||||||||||
Net loan-loss provisions |
(1,657 | ) | (1,033 | ) | (623 | ) | 60.3 | |||||||||
Other income |
(19 | ) | (58 | ) | 38 | (66.4 | ) | |||||||||
Profit before taxes |
982 | 1,115 | (133 | ) | (11.9 | ) | ||||||||||
Tax on profit |
(271 | ) | (317 | ) | 46 | (14.4 | ) | |||||||||
Profit from continuing operations |
710 | 798 | (87 | ) | (10.9 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
710 | 798 | (87 | ) | (10.9 | ) | ||||||||||
Minority interests |
159 | 146 | 12 | 8.4 | ||||||||||||
Attributable profit to the Group |
552 | 651 | (100 | ) | (15.3 | ) | ||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
|
|||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
63,729 | 58,214 | 5,514 | 9.5 | ||||||||||||
Trading portfolio (w/o loans) |
240 | 210 | 31 | 14.5 | ||||||||||||
Available-for-sale financial assets |
11,627 | 9,106 | 2,521 | 27.7 | ||||||||||||
Due from credit institutions ** |
2,341 | 1,878 | 463 | 24.7 | ||||||||||||
Intangible assets and property and equipment |
5,966 | 1,553 | 4,414 | 284.3 | ||||||||||||
Other assets |
5,723 | 6,582 | (859 | ) | (13.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
89,626 | 77,542 | 12,084 | 15.6 | ||||||||||||
Customer deposits ** |
44,298 | 39,977 | 4,322 | 10.8 | ||||||||||||
Marketable debt securities ** |
15,810 | 12,277 | 3,533 | 28.8 | ||||||||||||
Subordinated debt ** |
755 | 1,818 | (1,063 | ) | (58.5 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
13,717 | 11,852 | 1,864 | 15.7 | ||||||||||||
Other liabilities |
4,950 | 3,545 | 1,405 | 39.6 | ||||||||||||
Shareholders equity *** |
10,096 | 8,072 | 2,024 | 25.1 | ||||||||||||
Other managed and marketed customer funds |
6,855 | 5,558 | 1,297 | 23.3 | ||||||||||||
Mutual funds |
1,431 | 886 | 545 | 61.5 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
5,424 | 4,672 | 752 | 16.1 | ||||||||||||
Managed and marketed customer funds |
67,718 | 59,630 | 8,088 | 13.6 | ||||||||||||
(**).- Including all on-balance sheet balances for this item |
||||||||||||||||
(***).- Not including profit of the year |
||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
8.11 | 10.69 | (2.59 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
35.5 | 38.6 | (3.1 p. | ) | ||||||||||||
NPL ratio |
2.68 | 3.04 | (0.36 p. | ) | ||||||||||||
NPL coverage |
184.1 | 148.9 | 35.2 p. | |||||||||||||
Number of employees |
15,795 | 15,048 | 747 | 5.0 | ||||||||||||
Number of branches |
812 | 821 | (9 | ) | (1.1 | ) |
USA
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
988 | 1,047 | 1,078 | 1,059 | 1,098 | 1,139 | 1,185 | |||||||||||||||||||||
Net fees |
139 | 146 | 154 | 160 | 164 | 173 | 169 | |||||||||||||||||||||
Gains (losses) on financial transactions |
50 | 17 | (10 | ) | 39 | 28 | 15 | 62 | ||||||||||||||||||||
Other operating income * |
(12 | ) | (5 | ) | 3 | 8 | 16 | 32 | 41 | |||||||||||||||||||
Gross income |
1,165 | 1,205 | 1,225 | 1,267 | 1,306 | 1,359 | 1,457 | |||||||||||||||||||||
Operating expenses |
(444 | ) | (464 | ) | (481 | ) | (498 | ) | (476 | ) | (473 | ) | (516 | ) | ||||||||||||||
General administrative expenses |
(404 | ) | (420 | ) | (432 | ) | (450 | ) | (417 | ) | (428 | ) | (459 | ) | ||||||||||||||
Personnel |
(234 | ) | (246 | ) | (244 | ) | (235 | ) | (235 | ) | (247 | ) | (259 | ) | ||||||||||||||
Other general administrative expenses |
(170 | ) | (174 | ) | (188 | ) | (215 | ) | (182 | ) | (181 | ) | (200 | ) | ||||||||||||||
Depreciation and amortisation |
(40 | ) | (43 | ) | (49 | ) | (48 | ) | (60 | ) | (45 | ) | (57 | ) | ||||||||||||||
Net operating income |
721 | 741 | 744 | 769 | 830 | 886 | 941 | |||||||||||||||||||||
Net loan-loss provisions |
(256 | ) | (353 | ) | (424 | ) | (487 | ) | (547 | ) | (499 | ) | (611 | ) | ||||||||||||||
Other income |
(10 | ) | (19 | ) | (29 | ) | (27 | ) | (2 | ) | (3 | ) | (14 | ) | ||||||||||||||
Profit before taxes |
455 | 369 | 291 | 255 | 281 | 384 | 317 | |||||||||||||||||||||
Tax on profit |
(142 | ) | (102 | ) | (74 | ) | (78 | ) | (79 | ) | (120 | ) | (72 | ) | ||||||||||||||
Profit from continuing operations |
313 | 268 | 217 | 177 | 202 | 264 | 244 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
313 | 268 | 217 | 177 | 202 | 264 | 244 | |||||||||||||||||||||
Minority interests |
61 | 44 | 41 | 27 | 44 | 65 | 49 | |||||||||||||||||||||
Attributable profit to the Group |
252 | 224 | 175 | 150 | 158 | 199 | 195 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
59,339 | 58,708 | 58,214 | 57,374 | 59,088 | 60,006 | 63,729 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
358 | 249 | 210 | 149 | 127 | 248 | 240 | |||||||||||||||||||||
Available-for-sale financial assets |
14,459 | 11,399 | 9,106 | 8,978 | 8,971 | 8,228 | 11,627 | |||||||||||||||||||||
Due from credit institutions ** |
1,964 | 1,679 | 1,878 | 1,649 | 2,065 | 2,228 | 2,341 | |||||||||||||||||||||
Intangible assets and property and equipment |
659 | 977 | 1,553 | 2,144 | 3,245 | 4,594 | 5,966 | |||||||||||||||||||||
Other assets |
4,625 | 6,367 | 6,582 | 6,474 | 5,144 | 6,559 | 5,723 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
81,404 | 79,380 | 77,542 | 76,768 | 78,639 | 81,864 | 89,626 | |||||||||||||||||||||
Customer deposits ** |
43,732 | 41,639 | 39,977 | 39,206 | 39,551 | 39,878 | 44,298 | |||||||||||||||||||||
Marketable debt securities ** |
11,135 | 10,811 | 12,277 | 11,989 | 12,436 | 14,373 | 15,810 | |||||||||||||||||||||
Subordinated debt ** |
2,016 | 1,970 | 1,818 | 1,225 | 683 | 680 | 755 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
12,513 | 13,384 | 11,852 | 11,966 | 12,053 | 12,580 | 13,717 | |||||||||||||||||||||
Other liabilities |
3,425 | 3,366 | 3,545 | 4,464 | 4,725 | 5,067 | 4,950 | |||||||||||||||||||||
Shareholders equity *** |
8,585 | 8,209 | 8,072 | 7,918 | 9,192 | 9,287 | 10,096 | |||||||||||||||||||||
Other managed and marketed customer funds |
6,303 | 6,271 | 5,558 | 5,392 | 5,356 | 5,731 | 6,855 | |||||||||||||||||||||
Mutual funds |
1,360 | 1,429 | 886 | 807 | 843 | 844 | 1,431 | |||||||||||||||||||||
Pension funds |
| | | | | | | |||||||||||||||||||||
Managed portfolios |
4,943 | 4,842 | 4,672 | 4,585 | 4,514 | 4,887 | 5,424 | |||||||||||||||||||||
Managed and marketed customer funds |
63,184 | 60,691 | 59,630 | 57,811 | 58,025 | 60,661 | 67,718 | |||||||||||||||||||||
(**).- Including all on-balance sheet balances for this item |
| |||||||||||||||||||||||||||
(***).- Notincluding profit of the year |
||||||||||||||||||||||||||||
Other information |
||||||||||||||||||||||||||||
NPL ratio |
3.01 | 2.96 | 3.04 | 3.09 | 2.88 | 2.93 | 2.68 | |||||||||||||||||||||
NPL coverage |
149.6 | 156.5 | 148.9 | 148.1 | 163.3 | 165.0 | 184.1 | |||||||||||||||||||||
Cost of credit |
1.89 | 1.95 | 2.17 | 2.48 | 2.94 | 3.15 | 3.40 | |||||||||||||||||||||
Spread (Retail Banking) |
2.85 | 2.85 | 3.09 | 2.90 | 3.17 | 3.22 | 3.25 | |||||||||||||||||||||
Loan spreads |
2.51 | 2.52 | 2.52 | 2.49 | 2.44 | 2.57 | 2.61 | |||||||||||||||||||||
Deposit spreads |
0.34 | 0.33 | 0.57 | 0.41 | 0.73 | 0.65 | 0.64 |
USA
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,422 | 3,026 | 397 | 13.1 | ||||||||||||
Net fees |
506 | 427 | 78 | 18.3 | ||||||||||||
Gains (losses) on financial transactions |
105 | 55 | 50 | 90.7 | ||||||||||||
Other operating income * |
90 | (14 | ) | 104 | | |||||||||||
Gross income |
4,123 | 3,494 | 629 | 18.0 | ||||||||||||
Operating expenses |
(1,465 | ) | (1,350 | ) | (115 | ) | 8.5 | |||||||||
General administrative expenses |
(1,304 | ) | (1,221 | ) | (83 | ) | 6.8 | |||||||||
Personnel |
(741 | ) | (703 | ) | (37 | ) | 5.3 | |||||||||
Other general administrative expenses |
(563 | ) | (517 | ) | (46 | ) | 8.9 | |||||||||
Depreciation and amortisation |
(162 | ) | (130 | ) | (32 | ) | 24.6 | |||||||||
Net operating income |
2,658 | 2,144 | 514 | 24.0 | ||||||||||||
Net loan-loss provisions |
(1,657 | ) | (1,005 | ) | (652 | ) | 64.9 | |||||||||
Other income |
(19 | ) | (56 | ) | 37 | (65.4 | ) | |||||||||
Profit before taxes |
982 | 1,084 | (102 | ) | (9.4 | ) | ||||||||||
Tax on profit |
(271 | ) | (308 | ) | 37 | (12.0 | ) | |||||||||
Profit from continuing operations |
710 | 775 | (65 | ) | (8.4 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
710 | 775 | (65 | ) | (8.4 | ) | ||||||||||
Minority interests |
159 | 142 | 16 | 11.5 | ||||||||||||
Attributable profit to the Group |
552 | 633 | (81 | ) | (12.9 | ) | ||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
63,729 | 62,480 | 1,249 | 2.0 | ||||||||||||
Trading portfolio (w/o loans) |
240 | 225 | 15 | 6.7 | ||||||||||||
Available-for-sale financial assets |
11,627 | 9,773 | 1,854 | 19.0 | ||||||||||||
Due from credit institutions ** |
2,341 | 2,016 | 325 | 16.1 | ||||||||||||
Intangible assets and property and equipment |
5,966 | 1,666 | 4,300 | 258.1 | ||||||||||||
Other assets |
5,723 | 7,064 | (1,341 | ) | (19.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
89,626 | 83,224 | 6,402 | 7.7 | ||||||||||||
Customer deposits ** |
44,298 | 42,906 | 1,392 | 3.2 | ||||||||||||
Marketable debt securities ** |
15,810 | 13,177 | 2,633 | 20.0 | ||||||||||||
Subordinated debt ** |
755 | 1,952 | (1,197 | ) | (61.3 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
13,717 | 12,721 | 996 | 7.8 | ||||||||||||
Other liabilities |
4,950 | 3,805 | 1,145 | 30.1 | ||||||||||||
Shareholders equity *** |
10,096 | 8,664 | 1,432 | 16.5 | ||||||||||||
Other managed and marketed customer funds |
6,855 | 5,965 | 890 | 14.9 | ||||||||||||
Mutual funds |
1,431 | 951 | 480 | 50.5 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
5,424 | 5,014 | 410 | 8.2 | ||||||||||||
Managed and marketed customer funds |
67,718 | 64,000 | 3,719 | 5.8 | ||||||||||||
(**).- Including all on-balance sheet balances for this item |
||||||||||||||||
(***).- Notincluding profit of the year |
USA
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
963 | 1,009 | 1,054 | 1,063 | 1,110 | 1,153 | 1,159 | |||||||||||||||||||||
Net fees |
136 | 141 | 150 | 161 | 166 | 175 | 165 | |||||||||||||||||||||
Gains (losses) on financial transactions |
48 | 16 | (9 | ) | 38 | 29 | 16 | 61 | ||||||||||||||||||||
Other operating income * |
(12 | ) | (5 | ) | 3 | 8 | 17 | 33 | 41 | |||||||||||||||||||
Gross income |
1,136 | 1,161 | 1,197 | 1,270 | 1,321 | 1,376 | 1,426 | |||||||||||||||||||||
Operating expenses |
(433 | ) | (447 | ) | (470 | ) | (499 | ) | (482 | ) | (479 | ) | (505 | ) | ||||||||||||||
General administrative expenses |
(394 | ) | (405 | ) | (422 | ) | (451 | ) | (421 | ) | (433 | ) | (449 | ) | ||||||||||||||
Personnel |
(228 | ) | (237 | ) | (238 | ) | (236 | ) | (237 | ) | (250 | ) | (253 | ) | ||||||||||||||
Other general administrative expenses |
(166 | ) | (168 | ) | (184 | ) | (215 | ) | (184 | ) | (183 | ) | (196 | ) | ||||||||||||||
Depreciation and amortisation |
(39 | ) | (42 | ) | (48 | ) | (48 | ) | (60 | ) | (46 | ) | (55 | ) | ||||||||||||||
Net operating income |
703 | 714 | 727 | 772 | 839 | 897 | 921 | |||||||||||||||||||||
Net loan-loss provisions |
(249 | ) | (341 | ) | (414 | ) | (485 | ) | (553 | ) | (505 | ) | (599 | ) | ||||||||||||||
Other income |
(10 | ) | (18 | ) | (28 | ) | (27 | ) | (2 | ) | (3 | ) | (14 | ) | ||||||||||||||
Profit before taxes |
443 | 355 | 285 | 259 | 284 | 389 | 309 | |||||||||||||||||||||
Tax on profit |
(138 | ) | (98 | ) | (72 | ) | (79 | ) | (80 | ) | (122 | ) | (70 | ) | ||||||||||||||
Profit from continuing operations |
305 | 258 | 212 | 180 | 204 | 267 | 239 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
305 | 258 | 212 | 180 | 204 | 267 | 239 | |||||||||||||||||||||
Minority interests |
60 | 42 | 40 | 28 | 44 | 66 | 48 | |||||||||||||||||||||
Attributable profit to the Group |
246 | 215 | 172 | 152 | 160 | 201 | 191 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
60,386 | 61,027 | 62,480 | 62,882 | 64,746 | 65,132 | 63,729 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
364 | 259 | 225 | 163 | 139 | 269 | 240 | |||||||||||||||||||||
Available-for-sale financial assets |
14,714 | 11,849 | 9,773 | 9,840 | 9,830 | 8,931 | 11,627 | |||||||||||||||||||||
Due from credit institutions ** |
1,999 | 1,745 | 2,016 | 1,807 | 2,262 | 2,419 | 2,341 | |||||||||||||||||||||
Intangible assets and property and equipment |
671 | 1,016 | 1,666 | 2,349 | 3,556 | 4,986 | 5,966 | |||||||||||||||||||||
Other assets |
4,707 | 6,619 | 7,064 | 7,096 | 5,636 | 7,120 | 5,723 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
82,841 | 82,515 | 83,224 | 84,138 | 86,170 | 88,857 | 89,626 | |||||||||||||||||||||
Customer deposits ** |
44,503 | 43,284 | 42,906 | 42,970 | 43,338 | 43,285 | 44,298 | |||||||||||||||||||||
Marketable debt securities ** |
11,331 | 11,238 | 13,177 | 13,140 | 13,626 | 15,601 | 15,810 | |||||||||||||||||||||
Subordinated debt ** |
2,051 | 2,048 | 1,952 | 1,342 | 748 | 738 | 755 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
12,733 | 13,913 | 12,721 | 13,115 | 13,207 | 13,655 | 13,717 | |||||||||||||||||||||
Other liabilities |
3,486 | 3,499 | 3,805 | 4,893 | 5,177 | 5,500 | 4,950 | |||||||||||||||||||||
Shareholders equity *** |
8,736 | 8,533 | 8,664 | 8,679 | 10,073 | 10,080 | 10,096 | |||||||||||||||||||||
Other managed and marketed customer funds |
6,414 | 6,518 | 5,965 | 5,909 | 5,869 | 6,221 | 6,855 | |||||||||||||||||||||
Mutual funds |
1,384 | 1,485 | 951 | 884 | 923 | 916 | 1,431 | |||||||||||||||||||||
Pension funds |
| | | | | | | |||||||||||||||||||||
Managed portfolios |
5,030 | 5,033 | 5,014 | 5,025 | 4,946 | 5,305 | 5,424 | |||||||||||||||||||||
Managed and marketed customer funds |
64,299 | 63,089 | 64,000 | 63,361 | 63,582 | 65,844 | 67,718 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
USA
US$ million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
4,635 | 4,098 | 537 | 13.1 | ||||||||||||
Net fees |
685 | 579 | 106 | 18.3 | ||||||||||||
Gains (losses) on financial transactions |
143 | 75 | 68 | 90.7 | ||||||||||||
Other operating income * |
122 | (19 | ) | 140 | | |||||||||||
Gross income |
5,585 | 4,733 | 852 | 18.0 | ||||||||||||
Operating expenses |
(1,985 | ) | (1,829 | ) | (156 | ) | 8.5 | |||||||||
General administrative expenses |
(1,766 | ) | (1,653 | ) | (113 | ) | 6.8 | |||||||||
Personnel |
(1,003 | ) | (953 | ) | (50 | ) | 5.3 | |||||||||
Other general administrative expenses |
(763 | ) | (700 | ) | (63 | ) | 8.9 | |||||||||
Depreciation and amortisation |
(219 | ) | (176 | ) | (43 | ) | 24.6 | |||||||||
Net operating income |
3,600 | 2,904 | 696 | 24.0 | ||||||||||||
Net loan-loss provisions |
(2,244 | ) | (1,361 | ) | (883 | ) | 64.9 | |||||||||
Other income |
(26 | ) | (76 | ) | 50 | (65.4 | ) | |||||||||
Profit before taxes |
1,330 | 1,468 | (138 | ) | (9.4 | ) | ||||||||||
Tax on profit |
(368 | ) | (418 | ) | 50 | (12.0 | ) | |||||||||
Profit from continuing operations |
962 | 1,050 | (88 | ) | (8.4 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
962 | 1,050 | (88 | ) | (8.4 | ) | ||||||||||
Minority interests |
215 | 193 | 22 | 11.5 | ||||||||||||
Attributable profit to the Group |
747 | 857 | (110 | ) | (12.9 | ) | ||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
80,190 | 78,618 | 1,571 | 2.0 | ||||||||||||
Trading portfolio (w/o loans) |
302 | 283 | 19 | 6.7 | ||||||||||||
Available-for-sale financial assets |
14,630 | 12,298 | 2,333 | 19.0 | ||||||||||||
Due from credit institutions ** |
2,946 | 2,536 | 410 | 16.1 | ||||||||||||
Intangible assets and property and equipment |
7,507 | 2,097 | 5,411 | 258.1 | ||||||||||||
Other assets |
7,201 | 8,888 | (1,687 | ) | (19.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
112,777 | 104,721 | 8,056 | 7.7 | ||||||||||||
Customer deposits ** |
55,740 | 53,988 | 1,752 | 3.2 | ||||||||||||
Marketable debt securities ** |
19,894 | 16,581 | 3,313 | 20.0 | ||||||||||||
Subordinated debt ** |
950 | 2,456 | (1,506 | ) | (61.3 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
17,260 | 16,007 | 1,253 | 7.8 | ||||||||||||
Other liabilities |
6,228 | 4,787 | 1,441 | 30.1 | ||||||||||||
Shareholders equity *** |
12,704 | 10,902 | 1,802 | 16.5 | ||||||||||||
Other managed and marketed customer funds |
8,626 | 7,506 | 1,120 | 14.9 | ||||||||||||
Mutual funds |
1,801 | 1,197 | 604 | 50.5 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
6,825 | 6,309 | 516 | 8.2 | ||||||||||||
Managed and marketed customer funds |
85,210 | 80,531 | 4,679 | 5.8 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
USA
US$ million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
1,304 | 1,367 | 1,427 | 1,440 | 1,504 | 1,562 | 1,570 | |||||||||||||||||||||
Net fees |
184 | 191 | 204 | 218 | 224 | 237 | 224 | |||||||||||||||||||||
Gains (losses) on financial transactions |
66 | 22 | (13 | ) | 52 | 39 | 21 | 83 | ||||||||||||||||||||
Other operating income * |
(16 | ) | (7 | ) | 4 | 11 | 22 | 44 | 55 | |||||||||||||||||||
Gross income |
1,538 | 1,573 | 1,622 | 1,721 | 1,789 | 1,864 | 1,931 | |||||||||||||||||||||
Operating expenses |
(586 | ) | (605 | ) | (637 | ) | (676 | ) | (652 | ) | (649 | ) | (684 | ) | ||||||||||||||
General administrative expenses |
(533 | ) | (549 | ) | (571 | ) | (611 | ) | (571 | ) | (587 | ) | (609 | ) | ||||||||||||||
Personnel |
(308 | ) | (322 | ) | (323 | ) | (319 | ) | (321 | ) | (338 | ) | (343 | ) | ||||||||||||||
Other general administrative expenses |
(225 | ) | (227 | ) | (249 | ) | (292 | ) | (249 | ) | (248 | ) | (266 | ) | ||||||||||||||
Depreciation and amortisation |
(53 | ) | (57 | ) | (65 | ) | (65 | ) | (82 | ) | (62 | ) | (75 | ) | ||||||||||||||
Net operating income |
952 | 968 | 985 | 1,045 | 1,137 | 1,215 | 1,248 | |||||||||||||||||||||
Net loan-loss provisions |
(337 | ) | (462 | ) | (561 | ) | (657 | ) | (749 | ) | (684 | ) | (811 | ) | ||||||||||||||
Other income |
(14 | ) | (24 | ) | (38 | ) | (37 | ) | (3 | ) | (4 | ) | (19 | ) | ||||||||||||||
Profit before taxes |
601 | 481 | 386 | 351 | 385 | 527 | 418 | |||||||||||||||||||||
Tax on profit |
(187 | ) | (132 | ) | (98 | ) | (107 | ) | (108 | ) | (165 | ) | (94 | ) | ||||||||||||||
Profit from continuing operations |
413 | 349 | 288 | 244 | 276 | 362 | 324 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
413 | 349 | 288 | 244 | 276 | 362 | 324 | |||||||||||||||||||||
Minority interests |
81 | 57 | 55 | 38 | 60 | 90 | 65 | |||||||||||||||||||||
Attributable profit to the Group |
333 | 292 | 233 | 206 | 216 | 272 | 259 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses |
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Customer loans ** |
75,983 | 76,791 | 78,618 | 79,125 | 81,470 | 81,956 | 80,190 | |||||||||||||||||||||
Trading portfolio (w/o loans) |
458 | 326 | 283 | 205 | 174 | 339 | 302 | |||||||||||||||||||||
Available-for-sale financial assets |
18,515 | 14,910 | 12,298 | 12,382 | 12,369 | 11,238 | 14,630 | |||||||||||||||||||||
Due from credit institutions ** |
2,515 | 2,196 | 2,536 | 2,274 | 2,847 | 3,043 | 2,946 | |||||||||||||||||||||
Intangible assets and property and equipment |
844 | 1,278 | 2,097 | 2,956 | 4,475 | 6,274 | 7,507 | |||||||||||||||||||||
Other assets |
5,923 | 8,328 | 8,888 | 8,928 | 7,092 | 8,959 | 7,201 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
104,238 | 103,829 | 104,721 | 105,871 | 108,427 | 111,809 | 112,777 | |||||||||||||||||||||
Customer deposits ** |
55,998 | 54,464 | 53,988 | 54,069 | 54,532 | 54,465 | 55,740 | |||||||||||||||||||||
Marketable debt securities ** |
14,258 | 14,141 | 16,581 | 16,535 | 17,146 | 19,630 | 19,894 | |||||||||||||||||||||
Subordinated debt ** |
2,581 | 2,577 | 2,456 | 1,689 | 941 | 928 | 950 | |||||||||||||||||||||
Insurance liabilities |
| | | | | | | |||||||||||||||||||||
Due to credit institutions ** |
16,022 | 17,506 | 16,007 | 16,502 | 16,619 | 17,182 | 17,260 | |||||||||||||||||||||
Other liabilities |
4,386 | 4,402 | 4,787 | 6,157 | 6,514 | 6,920 | 6,228 | |||||||||||||||||||||
Shareholders equity *** |
10,993 | 10,738 | 10,902 | 10,920 | 12,674 | 12,684 | 12,704 | |||||||||||||||||||||
Other managed and marketed customer funds |
8,070 | 8,202 | 7,506 | 7,436 | 7,385 | 7,828 | 8,626 | |||||||||||||||||||||
Mutual funds |
1,741 | 1,869 | 1,197 | 1,112 | 1,162 | 1,153 | 1,801 | |||||||||||||||||||||
Pension funds |
| | | | | | | |||||||||||||||||||||
Managed portfolios |
6,329 | 6,333 | 6,309 | 6,323 | 6,224 | 6,675 | 6,825 | |||||||||||||||||||||
Managed and marketed customer funds |
80,908 | 79,384 | 80,531 | 79,728 | 80,005 | 82,851 | 85,210 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Not including profit of the year |
Corporate Activities
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
(1,484 | ) | (1,606 | ) | 122 | (7.6 | ) | |||||||||
Net fees |
(19 | ) | (49 | ) | 30 | (61.4 | ) | |||||||||
Gains (losses) on financial transactions |
1,007 | 921 | 85 | 9.2 | ||||||||||||
Other operating income |
45 | 111 | (65 | ) | (58.9 | ) | ||||||||||
Dividends |
25 | 31 | (6 | ) | (19.0 | ) | ||||||||||
Income from equity-accounted method |
(25 | ) | (12 | ) | (13 | ) | 113.1 | |||||||||
Other operating income/expenses |
45 | 91 | (46 | ) | (50.4 | ) | ||||||||||
Gross income |
(451 | ) | (623 | ) | 172 | (27.6 | ) | |||||||||
Operating expenses |
(582 | ) | (529 | ) | (54 | ) | 10.1 | |||||||||
General administrative expenses |
(483 | ) | (442 | ) | (42 | ) | 9.4 | |||||||||
Personnel |
(168 | ) | (168 | ) | 0 | (0.1 | ) | |||||||||
Other general administrative expenses |
(316 | ) | (274 | ) | (42 | ) | 15.3 | |||||||||
Depreciation and amortisation |
(99 | ) | (87 | ) | (12 | ) | 13.7 | |||||||||
Net operating income |
(1,033 | ) | (1,152 | ) | 118 | (10.3 | ) | |||||||||
Net loan-loss provisions |
0 | (203 | ) | 203 | | |||||||||||
Other income |
(229 | ) | (279 | ) | 50 | (17.9 | ) | |||||||||
Ordinary profit before taxes |
(1,262 | ) | (1,634 | ) | 372 | (22.8 | ) | |||||||||
Tax on profit |
148 | 138 | 10 | 7.4 | ||||||||||||
Ordinary profit from continuing operations |
(1,113 | ) | (1,495 | ) | 382 | (25.6 | ) | |||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Ordinary consolidated profit |
(1,113 | ) | (1,495 | ) | 382 | (25.6 | ) | |||||||||
Minority interests |
(5 | ) | (4 | ) | (1 | ) | 39.6 | |||||||||
Ordinary attributable profit to the Group |
(1,108 | ) | (1,492 | ) | 384 | (25.7 | ) | |||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
(1,108 | ) | (1,492 | ) | 384 | (25.7 | ) | |||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Trading portfolio (w/o loans) |
3,934 | 4,772 | (839 | ) | (17.6 | ) | ||||||||||
Available-for-sale financial assets |
6,375 | 18,655 | (12,281 | ) | (65.8 | ) | ||||||||||
Investments |
593 | 237 | 356 | 150.0 | ||||||||||||
Goodwill |
27,364 | 24,729 | 2,635 | 10.7 | ||||||||||||
Liquidity lent to the Group |
26,437 | 23,866 | 2,571 | 10.8 | ||||||||||||
Capital assigned to Group areas |
71,157 | 67,927 | 3,230 | 4.8 | ||||||||||||
Other assets |
52,007 | 62,225 | (10,218 | ) | (16.4 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
187,867 | 202,411 | (14,544 | ) | (7.2 | ) | ||||||||||
Customer deposits * |
1,665 | 4,916 | (3,251 | ) | (66.1 | ) | ||||||||||
Marketable debt securities * |
56,539 | 69,149 | (12,610 | ) | (18.2 | ) | ||||||||||
Subordinated debt |
3,481 | 4,593 | (1,112 | ) | (24.2 | ) | ||||||||||
Other liabilities |
42,164 | 42,888 | (724 | ) | (1.7 | ) | ||||||||||
Group capital and reserves ** |
84,019 | 80,866 | 3,153 | 3.9 | ||||||||||||
Other managed and marketed customer funds |
| | | | ||||||||||||
Mutual funds |
| | | | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
61,685 | 78,657 | (16,973 | ) | (21.6 | ) | ||||||||||
(*).- Including all on-balance sheet balances for this item (**).- Not including profit of the year |
| |||||||||||||||
Resources |
||||||||||||||||
Number of employees |
2,603 | 2,513 | 90 | 3.6 |
Corporate Activities
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
(576 | ) | (507 | ) | (523 | ) | (617 | ) | (534 | ) | (489 | ) | (461 | ) | ||||||||||||||
Net fees |
(12 | ) | (19 | ) | (18 | ) | (1 | ) | (8 | ) | (6 | ) | (5 | ) | ||||||||||||||
Gains (losses) on financial transactions |
231 | 359 | 331 | 265 | 302 | 248 | 456 | |||||||||||||||||||||
Other operating income |
35 | 29 | 47 | 39 | 16 | 10 | 20 | |||||||||||||||||||||
Dividends |
4 | 4 | 23 | 4 | 5 | 10 | 11 | |||||||||||||||||||||
Income from equity-accounted method |
(3 | ) | (3 | ) | (6 | ) | 1 | 0 | (15 | ) | (10 | ) | ||||||||||||||||
Other operating income/expenses |
34 | 27 | 30 | 34 | 10 | 15 | 19 | |||||||||||||||||||||
Gross income |
(322 | ) | (138 | ) | (163 | ) | (314 | ) | (224 | ) | (237 | ) | 10 | |||||||||||||||
Operating expenses |
(177 | ) | (176 | ) | (176 | ) | (167 | ) | (191 | ) | (197 | ) | (194 | ) | ||||||||||||||
General administrative expenses |
(155 | ) | (129 | ) | (158 | ) | (113 | ) | (164 | ) | (156 | ) | (163 | ) | ||||||||||||||
Personnel |
(68 | ) | (63 | ) | (37 | ) | (53 | ) | (67 | ) | (62 | ) | (39 | ) | ||||||||||||||
Other general administrative expenses |
(88 | ) | (66 | ) | (120 | ) | (60 | ) | (97 | ) | (94 | ) | (124 | ) | ||||||||||||||
Depreciation and amortisation |
(21 | ) | (47 | ) | (18 | ) | (54 | ) | (27 | ) | (41 | ) | (30 | ) | ||||||||||||||
Net operating income |
(499 | ) | (314 | ) | (339 | ) | (482 | ) | (416 | ) | (434 | ) | (183 | ) | ||||||||||||||
Net loan-loss provisions |
(29 | ) | (189 | ) | 14 | 2 | 1 | (1 | ) | 0 | ||||||||||||||||||
Other income |
(66 | ) | (89 | ) | (124 | ) | 106 | (72 | ) | (67 | ) | (90 | ) | |||||||||||||||
Ordinary profit before taxes |
(594 | ) | (591 | ) | (448 | ) | (374 | ) | (487 | ) | (502 | ) | (273 | ) | ||||||||||||||
Tax on profit |
51 | 71 | 17 | (0 | ) | 79 | 59 | 11 | ||||||||||||||||||||
Ordinary profit from continuing operations |
(543 | ) | (521 | ) | (432 | ) | (374 | ) | (408 | ) | (444 | ) | (262 | ) | ||||||||||||||
Net profit from discontinued operations |
| | | (0 | ) | | | | ||||||||||||||||||||
Ordinary consolidated profit |
(543 | ) | (521 | ) | (432 | ) | (374 | ) | (408 | ) | (444 | ) | (262 | ) | ||||||||||||||
Minority interests |
(0 | ) | (2 | ) | (2 | ) | 11 | (3 | ) | (0 | ) | (2 | ) | |||||||||||||||
Ordinary attributable profit to the Group |
(543 | ) | (519 | ) | (430 | ) | (384 | ) | (405 | ) | (444 | ) | (259 | ) | ||||||||||||||
Net capital gains and provisions |
| | | | | | | |||||||||||||||||||||
Attributable profit to the Group |
(543 | ) | (519 | ) | (430 | ) | (384 | ) | (405 | ) | (444 | ) | (259 | ) | ||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Balance sheet |
||||||||||||||||||||||||||||
Trading portfolio (w/o loans) |
6,167 | 5,291 | 4,772 | 2,743 | 2,947 | 3,297 | 3,934 | |||||||||||||||||||||
Available-for-sale financial assets |
17,521 | 22,492 | 18,655 | 10,676 | 6,892 | 6,863 | 6,375 | |||||||||||||||||||||
Investments |
83 | 206 | 237 | 477 | 276 | 542 | 593 | |||||||||||||||||||||
Goodwill |
26,124 | 24,910 | 24,729 | 24,254 | 26,056 | 26,663 | 27,364 | |||||||||||||||||||||
Liquidity lent to the Group |
26,732 | 30,605 | 23,866 | 17,712 | 28,985 | 24,882 | 26,437 | |||||||||||||||||||||
Capital assigned to Group areas |
74,035 | 70,103 | 67,927 | 65,088 | 70,542 | 70,229 | 71,157 | |||||||||||||||||||||
Other assets |
72,248 | 57,661 | 62,225 | 61,755 | 49,007 | 53,467 | 52,007 | |||||||||||||||||||||
Total assets/liabilities & shareholders equity |
222,911 | 211,269 | 202,411 | 182,704 | 184,706 | 185,943 | 187,867 | |||||||||||||||||||||
Customer deposits* |
3,940 | 7,658 | 4,916 | 2,851 | 1,379 | 1,563 | 1,665 | |||||||||||||||||||||
Marketable debt securities* |
78,308 | 73,211 | 69,149 | 64,470 | 62,102 | 60,754 | 56,539 | |||||||||||||||||||||
Subordinated debt |
4,471 | 4,412 | 4,593 | 3,871 | 4,173 | 5,263 | 3,481 | |||||||||||||||||||||
Other liabilities |
55,239 | 45,040 | 42,888 | 30,736 | 32,724 | 34,084 | 42,164 | |||||||||||||||||||||
Group capital and reserves** |
80,953 | 80,947 | 80,866 | 80,776 | 84,328 | 84,279 | 84,019 | |||||||||||||||||||||
Other managed and marketed customer funds |
0 | | | | | | | |||||||||||||||||||||
Mutual funds |
| | | | | | | |||||||||||||||||||||
Pension funds |
0 | | | | | | | |||||||||||||||||||||
Managed portfolios |
0 | | | | | | | |||||||||||||||||||||
Managed and marketed customer funds |
86,719 | 85,282 | 78,657 | 71,192 | 67,654 | 67,580 | 61,685 | |||||||||||||||||||||
(*).- Including all on-balance sheet balances for this item |
| |||||||||||||||||||||||||||
(**).- Not including profit of the year |
|
Retail Banking
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
21,121 | 20,961 | 160 | 0.8 | ||||||||||||
Net fees |
5,690 | 5,920 | (231 | ) | (3.9 | ) | ||||||||||
Gains (losses) on financial transactions |
396 | 920 | (524 | ) | (57.0 | ) | ||||||||||
Other operating income * |
(158 | ) | (261 | ) | 103 | (39.4 | ) | |||||||||
Gross income |
27,048 | 27,540 | (492 | ) | (1.8 | ) | ||||||||||
Operating expenses |
(12,296 | ) | (12,679 | ) | 383 | (3.0 | ) | |||||||||
General administrative expenses |
(10,901 | ) | (11,213 | ) | 312 | (2.8 | ) | |||||||||
Personnel |
(6,335 | ) | (6,515 | ) | 180 | (2.8 | ) | |||||||||
Other general administrative expenses |
(4,566 | ) | (4,698 | ) | 132 | (2.8 | ) | |||||||||
Depreciation and amortisation |
(1,395 | ) | (1,466 | ) | 71 | (4.9 | ) | |||||||||
Net operating income |
14,752 | 14,861 | (109 | ) | (0.7 | ) | ||||||||||
Net loan-loss provisions |
(7,441 | ) | (8,301 | ) | 860 | (10.4 | ) | |||||||||
Other income |
(1,009 | ) | (752 | ) | (258 | ) | 34.3 | |||||||||
Profit before taxes |
6,302 | 5,808 | 493 | 8.5 | ||||||||||||
Tax on profit |
(1,509 | ) | (1,297 | ) | (212 | ) | 16.4 | |||||||||
Profit from continuing operations |
4,793 | 4,512 | 281 | 6.2 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (14 | ) | 8 | (52.8 | ) | |||||||||
Consolidated profit |
4,786 | 4,497 | 289 | 6.4 | ||||||||||||
Minority interests |
700 | 770 | (70 | ) | (9.0 | ) | ||||||||||
Attributable profit to the Group |
4,086 | 3,727 | 359 | 9.6 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Business volumes |
||||||||||||||||
Customer loans |
621,898 | 595,423 | 26,475 | 4.4 | ||||||||||||
Customer deposits |
519,873 | 520,638 | (766 | ) | (0.1 | ) |
Retail Banking
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
7,019 | 7,126 | 6,816 | 6,784 | 6,826 | 7,099 | 7,195 | |||||||||||||||||||||
Net fees |
1,995 | 2,029 | 1,896 | 1,897 | 1,855 | 1,889 | 1,945 | |||||||||||||||||||||
Gains (losses) on financial transactions |
372 | 334 | 214 | 191 | 107 | 80 | 209 | |||||||||||||||||||||
Other operating income * |
(108 | ) | (75 | ) | (79 | ) | (69 | ) | (81 | ) | (26 | ) | (51 | ) | ||||||||||||||
Gross income |
9,279 | 9,414 | 8,847 | 8,803 | 8,707 | 9,041 | 9,299 | |||||||||||||||||||||
Operating expenses |
(4,265 | ) | (4,270 | ) | (4,144 | ) | (4,269 | ) | (4,022 | ) | (4,065 | ) | (4,209 | ) | ||||||||||||||
General administrative expenses |
(3,778 | ) | (3,776 | ) | (3,659 | ) | (3,730 | ) | (3,523 | ) | (3,629 | ) | (3,749 | ) | ||||||||||||||
Personnel |
(2,212 | ) | (2,201 | ) | (2,103 | ) | (2,170 | ) | (2,049 | ) | (2,107 | ) | (2,179 | ) | ||||||||||||||
Other general administrative expenses |
(1,566 | ) | (1,575 | ) | (1,557 | ) | (1,559 | ) | (1,475 | ) | (1,521 | ) | (1,570 | ) | ||||||||||||||
Depreciation and amortisation |
(487 | ) | (494 | ) | (485 | ) | (539 | ) | (499 | ) | (437 | ) | (459 | ) | ||||||||||||||
Net operating income |
5,013 | 5,145 | 4,703 | 4,534 | 4,685 | 4,976 | 5,090 | |||||||||||||||||||||
Net loan-loss provisions |
(2,827 | ) | (2,991 | ) | (2,483 | ) | (2,573 | ) | (2,486 | ) | (2,372 | ) | (2,582 | ) | ||||||||||||||
Other income |
(171 | ) | (320 | ) | (261 | ) | (305 | ) | (267 | ) | (338 | ) | (404 | ) | ||||||||||||||
Profit before taxes |
2,015 | 1,834 | 1,959 | 1,656 | 1,932 | 2,266 | 2,104 | |||||||||||||||||||||
Tax on profit |
(441 | ) | (385 | ) | (471 | ) | (381 | ) | (472 | ) | (561 | ) | (475 | ) | ||||||||||||||
Profit from continuing operations |
1,574 | 1,449 | 1,489 | 1,275 | 1,460 | 1,704 | 1,629 | |||||||||||||||||||||
Net profit from discontinued operations |
| (14 | ) | (0 | ) | (1 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Consolidated profit |
1,574 | 1,435 | 1,488 | 1,274 | 1,460 | 1,704 | 1,622 | |||||||||||||||||||||
Minority interests |
297 | 238 | 234 | 182 | 217 | 254 | 228 | |||||||||||||||||||||
Attributable profit to the Group |
1,277 | 1,196 | 1,254 | 1,092 | 1,242 | 1,450 | 1,394 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Business volumes |
||||||||||||||||||||||||||||
Customer loans |
627,341 | 599,271 | 595,423 | 583,915 | 594,689 | 609,679 | 621,898 | |||||||||||||||||||||
Customer deposits |
537,261 | 521,124 | 520,638 | 508,237 | 515,856 | 508,459 | 519,873 |
Retail Banking
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
21,121 | 19,793 | 1,328 | 6.7 | ||||||||||||
Net fees |
5,690 | 5,570 | 120 | 2.2 | ||||||||||||
Gains (losses) on financial transactions |
396 | 868 | (473 | ) | (54.4 | ) | ||||||||||
Other operating income * |
(158 | ) | (250 | ) | 91 | (36.6 | ) | |||||||||
Gross income |
27,048 | 25,981 | 1,067 | 4.1 | ||||||||||||
Operating expenses |
(12,296 | ) | (12,038 | ) | (258 | ) | 2.1 | |||||||||
General administrative expenses |
(10,901 | ) | (10,634 | ) | (268 | ) | 2.5 | |||||||||
Personnel |
(6,335 | ) | (6,201 | ) | (134 | ) | 2.2 | |||||||||
Other general administrative expenses |
(4,566 | ) | (4,433 | ) | (133 | ) | 3.0 | |||||||||
Depreciation and amortisation |
(1,395 | ) | (1,404 | ) | 9 | (0.6 | ) | |||||||||
Net operating income |
14,752 | 13,943 | 808 | 5.8 | ||||||||||||
Net loan-loss provisions |
(7,441 | ) | (7,764 | ) | 324 | (4.2 | ) | |||||||||
Other income |
(1,009 | ) | (713 | ) | (297 | ) | 41.6 | |||||||||
Profit before taxes |
6,302 | 5,466 | 835 | 15.3 | ||||||||||||
Tax on profit |
(1,509 | ) | (1,211 | ) | (297 | ) | 24.5 | |||||||||
Profit from continuing operations |
4,793 | 4,255 | 538 | 12.6 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (15 | ) | 8 | (55.0 | ) | |||||||||
Consolidated profit |
4,786 | 4,240 | 547 | 12.9 | ||||||||||||
Minority interests |
700 | 713 | (13 | ) | (1.8 | ) | ||||||||||
Attributable profit to the Group |
4,086 | 3,527 | 560 | 15.9 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Business volumes |
||||||||||||||||
Customer loans |
621,898 | 612,862 | 9,035 | 1.5 | ||||||||||||
Customer deposits |
519,873 | 535,094 | (15,221 | ) | (2.8 | ) |
Retail Banking
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
6,474 | 6,624 | 6,694 | 6,761 | 6,950 | 7,092 | 7,078 | |||||||||||||||||||||
Net fees |
1,838 | 1,881 | 1,851 | 1,869 | 1,884 | 1,886 | 1,919 | |||||||||||||||||||||
Gains (losses) on financial transactions |
334 | 330 | 204 | 187 | 107 | 80 | 209 | |||||||||||||||||||||
Other operating income * |
(101 | ) | (70 | ) | (79 | ) | (67 | ) | (83 | ) | (25 | ) | (51 | ) | ||||||||||||||
Gross income |
8,544 | 8,766 | 8,671 | 8,748 | 8,859 | 9,033 | 9,155 | |||||||||||||||||||||
Operating expenses |
(3,979 | ) | (3,999 | ) | (4,059 | ) | (4,227 | ) | (4,086 | ) | (4,063 | ) | (4,148 | ) | ||||||||||||||
General administrative expenses |
(3,521 | ) | (3,532 | ) | (3,580 | ) | (3,689 | ) | (3,579 | ) | (3,626 | ) | (3,696 | ) | ||||||||||||||
Personnel |
(2,071 | ) | (2,068 | ) | (2,062 | ) | (2,153 | ) | (2,079 | ) | (2,107 | ) | (2,149 | ) | ||||||||||||||
Other general administrative expenses |
(1,450 | ) | (1,464 | ) | (1,519 | ) | (1,537 | ) | (1,499 | ) | (1,520 | ) | (1,547 | ) | ||||||||||||||
Depreciation and amortisation |
(459 | ) | (467 | ) | (479 | ) | (538 | ) | (507 | ) | (436 | ) | (452 | ) | ||||||||||||||
Net operating income |
4,565 | 4,767 | 4,612 | 4,521 | 4,774 | 4,971 | 5,007 | |||||||||||||||||||||
Net loan-loss provisions |
(2,562 | ) | (2,762 | ) | (2,440 | ) | (2,572 | ) | (2,537 | ) | (2,366 | ) | (2,538 | ) | ||||||||||||||
Other income |
(159 | ) | (303 | ) | (251 | ) | (295 | ) | (274 | ) | (337 | ) | (398 | ) | ||||||||||||||
Profit before taxes |
1,844 | 1,702 | 1,921 | 1,654 | 1,963 | 2,268 | 2,071 | |||||||||||||||||||||
Tax on profit |
(401 | ) | (354 | ) | (456 | ) | (378 | ) | (481 | ) | (562 | ) | (467 | ) | ||||||||||||||
Profit from continuing operations |
1,443 | 1,348 | 1,464 | 1,276 | 1,482 | 1,706 | 1,605 | |||||||||||||||||||||
Net profit from discontinued operations |
| (15 | ) | (0 | ) | (0 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Consolidated profit |
1,443 | 1,333 | 1,464 | 1,275 | 1,482 | 1,706 | 1,598 | |||||||||||||||||||||
Minority interests |
268 | 218 | 227 | 181 | 221 | 254 | 225 | |||||||||||||||||||||
Attributable profit to the Group |
1,175 | 1,115 | 1,236 | 1,095 | 1,261 | 1,452 | 1,374 | |||||||||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||||||||||
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Business volumes |
||||||||||||||||||||||||||||
Customer loans |
629,152 | 616,074 | 612,862 | 607,325 | 617,061 | 621,352 | 621,898 | |||||||||||||||||||||
Customer deposits |
538,461 | 534,875 | 535,094 | 527,237 | 533,986 | 516,911 | 519,873 |
Retail Banking Continental Europe
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
5,527 | 5,021 | 506 | 10.1 | ||||||||||||
Net fees |
1,933 | 2,077 | (143 | ) | (6.9 | ) | ||||||||||
Gains (losses) on financial transactions |
127 | 287 | (160 | ) | (55.7 | ) | ||||||||||
Other operating income * |
(166 | ) | (150 | ) | (16 | ) | 10.6 | |||||||||
Gross income |
7,422 | 7,235 | 187 | 2.6 | ||||||||||||
Operating expenses |
(3,808 | ) | (3,968 | ) | 160 | (4.0 | ) | |||||||||
General administrative expenses |
(3,404 | ) | (3,531 | ) | 127 | (3.6 | ) | |||||||||
Personnel |
(2,065 | ) | (2,191 | ) | 126 | (5.8 | ) | |||||||||
Other general administrative expenses |
(1,339 | ) | (1,340 | ) | 0 | (0.0 | ) | |||||||||
Depreciation and amortisation |
(403 | ) | (437 | ) | 34 | (7.7 | ) | |||||||||
Net operating income |
3,614 | 3,267 | 347 | 10.6 | ||||||||||||
Net loan-loss provisions |
(1,781 | ) | (1,980 | ) | 198 | (10.0 | ) | |||||||||
Other income |
(246 | ) | (189 | ) | (57 | ) | 30.2 | |||||||||
Profit before taxes |
1,587 | 1,099 | 488 | 44.4 | ||||||||||||
Tax on profit |
(375 | ) | (229 | ) | (146 | ) | 63.7 | |||||||||
Profit from continuing operations |
1,212 | 870 | 342 | 39.3 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (0 | ) | (6 | ) | | |||||||||
Consolidated profit |
1,205 | 869 | 336 | 38.6 | ||||||||||||
Minority interests |
112 | 113 | (1 | ) | (0.6 | ) | ||||||||||
Attributable profit to the Group |
1,093 | 757 | 336 | 44.5 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Continental Europe
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
1,614 | 1,715 | 1,692 | 1,701 | 1,793 | 1,875 | 1,859 | |||||||||||||||||||||
Net fees |
685 | 710 | 682 | 637 | 661 | 643 | 629 | |||||||||||||||||||||
Gains (losses) on financial transactions |
70 | 111 | 106 | 39 | 37 | 48 | 41 | |||||||||||||||||||||
Other operating income * |
(56 | ) | (40 | ) | (53 | ) | (52 | ) | (53 | ) | (50 | ) | (63 | ) | ||||||||||||||
Gross income |
2,313 | 2,496 | 2,426 | 2,326 | 2,439 | 2,517 | 2,466 | |||||||||||||||||||||
Operating expenses |
(1,351 | ) | (1,308 | ) | (1,309 | ) | (1,333 | ) | (1,296 | ) | (1,269 | ) | (1,243 | ) | ||||||||||||||
General administrative expenses |
(1,206 | ) | (1,161 | ) | (1,164 | ) | (1,162 | ) | (1,147 | ) | (1,141 | ) | (1,116 | ) | ||||||||||||||
Personnel |
(747 | ) | (725 | ) | (719 | ) | (736 | ) | (700 | ) | (686 | ) | (678 | ) | ||||||||||||||
Other general administrative expenses |
(459 | ) | (436 | ) | (444 | ) | (426 | ) | (447 | ) | (455 | ) | (438 | ) | ||||||||||||||
Depreciation and amortisation |
(145 | ) | (147 | ) | (145 | ) | (171 | ) | (149 | ) | (128 | ) | (127 | ) | ||||||||||||||
Net operating income |
962 | 1,188 | 1,117 | 993 | 1,143 | 1,248 | 1,223 | |||||||||||||||||||||
Net loan-loss provisions |
(634 | ) | (846 | ) | (499 | ) | (635 | ) | (594 | ) | (601 | ) | (587 | ) | ||||||||||||||
Other income |
(64 | ) | (60 | ) | (65 | ) | (16 | ) | (62 | ) | (95 | ) | (88 | ) | ||||||||||||||
Profit before taxes |
264 | 281 | 553 | 341 | 487 | 552 | 548 | |||||||||||||||||||||
Tax on profit |
(50 | ) | (48 | ) | (132 | ) | (84 | ) | (104 | ) | (135 | ) | (136 | ) | ||||||||||||||
Profit from continuing operations |
214 | 233 | 422 | 257 | 383 | 417 | 412 | |||||||||||||||||||||
Net profit from discontinued operations |
| (0 | ) | (0 | ) | (6 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Consolidated profit |
214 | 233 | 422 | 251 | 383 | 417 | 405 | |||||||||||||||||||||
Minority interests |
28 | 41 | 44 | 20 | 34 | 35 | 42 | |||||||||||||||||||||
Attributable profit to the Group |
187 | 192 | 378 | 232 | 349 | 381 | 363 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Continental Europe
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
5,527 | 5,008 | 519 | 10.4 | ||||||||||||
Net fees |
1,933 | 2,078 | (144 | ) | (6.9 | ) | ||||||||||
Gains (losses) on financial transactions |
127 | 287 | (160 | ) | (55.8 | ) | ||||||||||
Other operating income * |
(166 | ) | (150 | ) | (16 | ) | 10.5 | |||||||||
Gross income |
7,422 | 7,223 | 199 | 2.8 | ||||||||||||
Operating expenses |
(3,808 | ) | (3,964 | ) | 156 | (3.9 | ) | |||||||||
General administrative expenses |
(3,404 | ) | (3,527 | ) | 123 | (3.5 | ) | |||||||||
Personnel |
(2,065 | ) | (2,189 | ) | 125 | (5.7 | ) | |||||||||
Other general administrative expenses |
(1,339 | ) | (1,338 | ) | (1 | ) | 0.1 | |||||||||
Depreciation and amortisation |
(403 | ) | (436 | ) | 33 | (7.6 | ) | |||||||||
Net operating income |
3,614 | 3,259 | 355 | 10.9 | ||||||||||||
Net loan-loss provisions |
(1,781 | ) | (1,977 | ) | 195 | (9.9 | ) | |||||||||
Other income |
(246 | ) | (189 | ) | (57 | ) | 30.2 | |||||||||
Profit before taxes |
1,587 | 1,094 | 493 | 45.1 | ||||||||||||
Tax on profit |
(375 | ) | (228 | ) | (148 | ) | 64.8 | |||||||||
Profit from continuing operations |
1,212 | 866 | 346 | 39.9 | ||||||||||||
Net profit from discontinued operations |
(7 | ) | (0 | ) | (6 | ) | | |||||||||
Consolidated profit |
1,205 | 866 | 339 | 39.2 | ||||||||||||
Minority interests |
112 | 113 | (1 | ) | (1.2 | ) | ||||||||||
Attributable profit to the Group |
1,093 | 752 | 341 | 45.3 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Continental Europe
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
1,605 | 1,710 | 1,693 | 1,702 | 1,794 | 1,874 | 1,859 | |||||||||||||||||||||
Net fees |
685 | 710 | 683 | 637 | 661 | 643 | 629 | |||||||||||||||||||||
Gains (losses) on financial transactions |
69 | 112 | 106 | 39 | 37 | 48 | 41 | |||||||||||||||||||||
Other operating income * |
(56 | ) | (40 | ) | (53 | ) | (52 | ) | (53 | ) | (50 | ) | (63 | ) | ||||||||||||||
Gross income |
2,302 | 2,491 | 2,429 | 2,326 | 2,440 | 2,516 | 2,466 | |||||||||||||||||||||
Operating expenses |
(1,347 | ) | (1,307 | ) | (1,311 | ) | (1,333 | ) | (1,296 | ) | (1,269 | ) | (1,243 | ) | ||||||||||||||
General administrative expenses |
(1,202 | ) | (1,160 | ) | (1,165 | ) | (1,162 | ) | (1,148 | ) | (1,141 | ) | (1,116 | ) | ||||||||||||||
Personnel |
(745 | ) | (725 | ) | (720 | ) | (736 | ) | (701 | ) | (686 | ) | (678 | ) | ||||||||||||||
Other general administrative expenses |
(458 | ) | (435 | ) | (445 | ) | (426 | ) | (447 | ) | (455 | ) | (438 | ) | ||||||||||||||
Depreciation and amortisation |
(144 | ) | (147 | ) | (146 | ) | (171 | ) | (149 | ) | (128 | ) | (127 | ) | ||||||||||||||
Net operating income |
956 | 1,185 | 1,118 | 993 | 1,144 | 1,247 | 1,223 | |||||||||||||||||||||
Net loan-loss provisions |
(632 | ) | (846 | ) | (499 | ) | (636 | ) | (594 | ) | (600 | ) | (587 | ) | ||||||||||||||
Other income |
(64 | ) | (60 | ) | (65 | ) | (16 | ) | (62 | ) | (95 | ) | (88 | ) | ||||||||||||||
Profit before taxes |
260 | 279 | 554 | 341 | 488 | 552 | 548 | |||||||||||||||||||||
Tax on profit |
(49 | ) | (47 | ) | (132 | ) | (84 | ) | (104 | ) | (135 | ) | (136 | ) | ||||||||||||||
Profit from continuing operations |
211 | 232 | 423 | 257 | 384 | 416 | 412 | |||||||||||||||||||||
Net profit from discontinued operations |
| (0 | ) | (0 | ) | (5 | ) | (0 | ) | (0 | ) | (7 | ) | |||||||||||||||
Consolidated profit |
211 | 232 | 423 | 251 | 383 | 416 | 405 | |||||||||||||||||||||
Minority interests |
28 | 41 | 44 | 20 | 34 | 35 | 42 | |||||||||||||||||||||
Attributable profit to the Group |
184 | 190 | 378 | 232 | 349 | 381 | 363 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking United Kingdom
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,058 | 2,454 | 605 | 24.6 | ||||||||||||
Net fees |
591 | 609 | (18 | ) | (2.9 | ) | ||||||||||
Gains (losses) on financial transactions |
36 | 147 | (111 | ) | (75.5 | ) | ||||||||||
Other operating income * |
14 | 8 | 6 | 68.2 | ||||||||||||
Gross income |
3,699 | 3,218 | 482 | 15.0 | ||||||||||||
Operating expenses |
(1,886 | ) | (1,759 | ) | (126 | ) | 7.2 | |||||||||
General administrative expenses |
(1,575 | ) | (1,468 | ) | (107 | ) | 7.3 | |||||||||
Personnel |
(1,042 | ) | (911 | ) | (131 | ) | 14.4 | |||||||||
Other general administrative expenses |
(533 | ) | (557 | ) | 24 | (4.3 | ) | |||||||||
Depreciation and amortisation |
(310 | ) | (291 | ) | (19 | ) | 6.4 | |||||||||
Net operating income |
1,814 | 1,459 | 355 | 24.4 | ||||||||||||
Net loan-loss provisions |
(294 | ) | (423 | ) | 129 | (30.5 | ) | |||||||||
Other income |
(173 | ) | (164 | ) | (9 | ) | 5.2 | |||||||||
Profit before taxes |
1,348 | 872 | 476 | 54.6 | ||||||||||||
Tax on profit |
(286 | ) | (188 | ) | (98 | ) | 51.9 | |||||||||
Profit from continuing operations |
1,062 | 684 | 378 | 55.3 | ||||||||||||
Net profit from discontinued operations |
| (14 | ) | 14 | (100.0 | ) | ||||||||||
Consolidated profit |
1,062 | 669 | 392 | 58.6 | ||||||||||||
Minority interests |
| 0 | (0 | ) | (100.0 | ) | ||||||||||
Attributable profit to the Group |
1,062 | 669 | 392 | 58.6 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking United Kingdom
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
795 | 796 | 862 | 936 | 972 | 1,015 | 1,072 | |||||||||||||||||||||
Net fees |
202 | 198 | 209 | 187 | 197 | 192 | 202 | |||||||||||||||||||||
Gains (losses) on financial transactions |
16 | 145 | (14 | ) | 28 | 21 | 19 | (4 | ) | |||||||||||||||||||
Other operating income * |
2 | 3 | 3 | 7 | 7 | 0 | 7 | |||||||||||||||||||||
Gross income |
1,015 | 1,143 | 1,060 | 1,158 | 1,198 | 1,226 | 1,276 | |||||||||||||||||||||
Operating expenses |
(592 | ) | (602 | ) | (565 | ) | (577 | ) | (619 | ) | (626 | ) | (640 | ) | ||||||||||||||
General administrative expenses |
(495 | ) | (507 | ) | (465 | ) | (448 | ) | (506 | ) | (522 | ) | (547 | ) | ||||||||||||||
Personnel |
(313 | ) | (312 | ) | (285 | ) | (320 | ) | (334 | ) | (341 | ) | (368 | ) | ||||||||||||||
Other general administrative expenses |
(182 | ) | (195 | ) | (180 | ) | (129 | ) | (173 | ) | (181 | ) | (179 | ) | ||||||||||||||
Depreciation and amortisation |
(97 | ) | (95 | ) | (100 | ) | (129 | ) | (113 | ) | (105 | ) | (93 | ) | ||||||||||||||
Net operating income |
422 | 541 | 495 | 581 | 578 | 599 | 636 | |||||||||||||||||||||
Net loan-loss provisions |
(154 | ) | (122 | ) | (147 | ) | (137 | ) | (116 | ) | (91 | ) | (87 | ) | ||||||||||||||
Other income |
(37 | ) | (100 | ) | (27 | ) | (58 | ) | (43 | ) | (60 | ) | (70 | ) | ||||||||||||||
Profit before taxes |
232 | 319 | 321 | 385 | 419 | 449 | 480 | |||||||||||||||||||||
Tax on profit |
(49 | ) | (69 | ) | (70 | ) | (84 | ) | (86 | ) | (95 | ) | (105 | ) | ||||||||||||||
Profit from continuing operations |
182 | 250 | 251 | 301 | 333 | 354 | 374 | |||||||||||||||||||||
Net profit from discontinued operations |
| (14 | ) | (0 | ) | 5 | | | | |||||||||||||||||||
Consolidated profit |
182 | 236 | 251 | 306 | 333 | 354 | 374 | |||||||||||||||||||||
Minority interests |
0 | | 0 | (0 | ) | | | | ||||||||||||||||||||
Attributable profit to the Group |
182 | 236 | 251 | 306 | 333 | 354 | 374 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking United Kingdom
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,058 | 2,575 | 483 | 18.7 | ||||||||||||
Net fees |
591 | 639 | (48 | ) | (7.5 | ) | ||||||||||
Gains (losses) on financial transactions |
36 | 154 | (118 | ) | (76.7 | ) | ||||||||||
Other operating income * |
14 | 9 | 5 | 60.3 | ||||||||||||
Gross income |
3,699 | 3,378 | 322 | 9.5 | ||||||||||||
Operating expenses |
(1,886 | ) | (1,847 | ) | (39 | ) | 2.1 | |||||||||
General administrative expenses |
(1,575 | ) | (1,541 | ) | (35 | ) | 2.2 | |||||||||
Personnel |
(1,042 | ) | (956 | ) | (86 | ) | 9.0 | |||||||||
Other general administrative expenses |
(533 | ) | (585 | ) | 52 | (8.8 | ) | |||||||||
Depreciation and amortisation |
(310 | ) | (306 | ) | (4 | ) | 1.4 | |||||||||
Net operating income |
1,814 | 1,531 | 283 | 18.5 | ||||||||||||
Net loan-loss provisions |
(294 | ) | (444 | ) | 150 | (33.8 | ) | |||||||||
Other income |
(173 | ) | (172 | ) | (0 | ) | 0.2 | |||||||||
Profit before taxes |
1,348 | 915 | 433 | 47.3 | ||||||||||||
Tax on profit |
(286 | ) | (198 | ) | (88 | ) | 44.7 | |||||||||
Profit from continuing operations |
1,062 | 717 | 344 | 48.0 | ||||||||||||
Net profit from discontinued operations |
| (15 | ) | 15 | (100.0 | ) | ||||||||||
Consolidated profit |
1,062 | 703 | 359 | 51.1 | ||||||||||||
Minority interests |
| 0 | (0 | ) | (100.0 | ) | ||||||||||
Attributable profit to the Group |
1,062 | 703 | 359 | 51.1 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking United Kingdom
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
833 | 834 | 908 | 970 | 991 | 1,019 | 1,048 | |||||||||||||||||||||
Net fees |
211 | 208 | 220 | 194 | 201 | 192 | 197 | |||||||||||||||||||||
Gains (losses) on financial transactions |
17 | 152 | (14 | ) | 29 | 21 | 19 | (4 | ) | |||||||||||||||||||
Other operating income * |
3 | 4 | 3 | 7 | 8 | 0 | 6 | |||||||||||||||||||||
Gross income |
1,064 | 1,198 | 1,116 | 1,200 | 1,222 | 1,231 | 1,247 | |||||||||||||||||||||
Operating expenses |
(621 | ) | (631 | ) | (595 | ) | (598 | ) | (632 | ) | (629 | ) | (625 | ) | ||||||||||||||
General administrative expenses |
(519 | ) | (532 | ) | (490 | ) | (464 | ) | (517 | ) | (524 | ) | (535 | ) | ||||||||||||||
Personnel |
(329 | ) | (327 | ) | (300 | ) | (331 | ) | (340 | ) | (342 | ) | (359 | ) | ||||||||||||||
Other general administrative expenses |
(191 | ) | (204 | ) | (190 | ) | (133 | ) | (176 | ) | (181 | ) | (175 | ) | ||||||||||||||
Depreciation and amortisation |
(102 | ) | (99 | ) | (105 | ) | (134 | ) | (115 | ) | (105 | ) | (90 | ) | ||||||||||||||
Net operating income |
443 | 567 | 521 | 603 | 590 | 602 | 622 | |||||||||||||||||||||
Net loan-loss provisions |
(161 | ) | (128 | ) | (155 | ) | (142 | ) | (119 | ) | (91 | ) | (84 | ) | ||||||||||||||
Other income |
(39 | ) | (105 | ) | (29 | ) | (60 | ) | (44 | ) | (60 | ) | (69 | ) | ||||||||||||||
Profit before taxes |
243 | 334 | 338 | 400 | 427 | 451 | 469 | |||||||||||||||||||||
Tax on profit |
(52 | ) | (72 | ) | (74 | ) | (88 | ) | (87 | ) | (95 | ) | (103 | ) | ||||||||||||||
Profit from continuing operations |
191 | 262 | 264 | 312 | 340 | 355 | 366 | |||||||||||||||||||||
Net profit from discontinued operations |
| (15 | ) | (0 | ) | 5 | | | | |||||||||||||||||||
Consolidated profit |
191 | 248 | 264 | 317 | 340 | 355 | 366 | |||||||||||||||||||||
Minority interests |
0 | (0 | ) | 0 | (0 | ) | | | | |||||||||||||||||||
Attributable profit to the Group |
191 | 248 | 264 | 317 | 340 | 355 | 366 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking United Kingdom
£ million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,482 | 2,090 | 392 | 18.7 | ||||||||||||
Net fees |
480 | 518 | (39 | ) | (7.5 | ) | ||||||||||
Gains (losses) on financial transactions |
29 | 125 | (96 | ) | (76.7 | ) | ||||||||||
Other operating income * |
12 | 7 | 4 | 60.3 | ||||||||||||
Gross income |
3,002 | 2,741 | 261 | 9.5 | ||||||||||||
Operating expenses |
(1,530 | ) | (1,499 | ) | (32 | ) | 2.1 | |||||||||
General administrative expenses |
(1,278 | ) | (1,250 | ) | (28 | ) | 2.2 | |||||||||
Personnel |
(846 | ) | (776 | ) | (70 | ) | 9.0 | |||||||||
Other general administrative expenses |
(433 | ) | (475 | ) | 42 | (8.8 | ) | |||||||||
Depreciation and amortisation |
(252 | ) | (248 | ) | (3 | ) | 1.4 | |||||||||
Net operating income |
1,472 | 1,242 | 230 | 18.5 | ||||||||||||
Net loan-loss provisions |
(238 | ) | (360 | ) | 122 | (33.8 | ) | |||||||||
Other income |
(140 | ) | (140 | ) | (0 | ) | 0.2 | |||||||||
Profit before taxes |
1,094 | 743 | 351 | 47.3 | ||||||||||||
Tax on profit |
(232 | ) | (160 | ) | (72 | ) | 44.7 | |||||||||
Profit from continuing operations |
862 | 582 | 279 | 48.0 | ||||||||||||
Net profit from discontinued operations |
| (12 | ) | 12 | (100.0 | ) | ||||||||||
Consolidated profit |
862 | 570 | 291 | 51.1 | ||||||||||||
Minority interests |
| 0 | (0 | ) | (100.0 | ) | ||||||||||
Attributable profit to the Group |
862 | 570 | 291 | 51.1 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking United Kingdom
£ million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
676 | 677 | 737 | 787 | 804 | 827 | 850 | |||||||||||||||||||||
Net fees |
171 | 169 | 178 | 157 | 163 | 156 | 160 | |||||||||||||||||||||
Gains (losses) on financial transactions |
13 | 123 | (12 | ) | 23 | 17 | 15 | (4 | ) | |||||||||||||||||||
Other operating income * |
2 | 3 | 2 | 6 | 6 | 0 | 5 | |||||||||||||||||||||
Gross income |
863 | 972 | 906 | 974 | 991 | 999 | 1,012 | |||||||||||||||||||||
Operating expenses |
(504 | ) | (512 | ) | (483 | ) | (485 | ) | (513 | ) | (510 | ) | (507 | ) | ||||||||||||||
General administrative expenses |
(421 | ) | (431 | ) | (398 | ) | (377 | ) | (419 | ) | (425 | ) | (434 | ) | ||||||||||||||
Personnel |
(267 | ) | (266 | ) | (244 | ) | (269 | ) | (276 | ) | (278 | ) | (292 | ) | ||||||||||||||
Other general administrative expenses |
(155 | ) | (166 | ) | (154 | ) | (108 | ) | (143 | ) | (147 | ) | (142 | ) | ||||||||||||||
Depreciation and amortisation |
(83 | ) | (81 | ) | (85 | ) | (109 | ) | (93 | ) | (85 | ) | (73 | ) | ||||||||||||||
Net operating income |
359 | 460 | 423 | 489 | 479 | 488 | 505 | |||||||||||||||||||||
Net loan-loss provisions |
(131 | ) | (104 | ) | (126 | ) | (115 | ) | (96 | ) | (74 | ) | (68 | ) | ||||||||||||||
Other income |
(31 | ) | (85 | ) | (23 | ) | (49 | ) | (35 | ) | (49 | ) | (56 | ) | ||||||||||||||
Profit before taxes |
197 | 271 | 274 | 324 | 347 | 366 | 381 | |||||||||||||||||||||
Tax on profit |
(42 | ) | (59 | ) | (60 | ) | (71 | ) | (71 | ) | (77 | ) | (84 | ) | ||||||||||||||
Profit from continuing operations |
155 | 213 | 214 | 253 | 276 | 288 | 297 | |||||||||||||||||||||
Net profit from discontinued operations |
| (12 | ) | (0 | ) | 4 | | | | |||||||||||||||||||
Consolidated profit |
155 | 201 | 214 | 258 | 276 | 288 | 297 | |||||||||||||||||||||
Minority interests |
0 | (0 | ) | 0 | (0 | ) | | | | |||||||||||||||||||
Attributable profit to the Group |
155 | 201 | 214 | 258 | 276 | 288 | 297 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Latin America
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
9,173 | 10,437 | (1,264 | ) | (12.1 | ) | ||||||||||
Net fees |
2,714 | 2,849 | (135 | ) | (4.7 | ) | ||||||||||
Gains (losses) on financial transactions |
137 | 439 | (302 | ) | (68.7 | ) | ||||||||||
Other operating income * |
(93 | ) | (95 | ) | 2 | (1.9 | ) | |||||||||
Gross income |
11,931 | 13,630 | (1,699 | ) | (12.5 | ) | ||||||||||
Operating expenses |
(5,184 | ) | (5,601 | ) | 418 | (7.5 | ) | |||||||||
General administrative expenses |
(4,663 | ) | (4,996 | ) | 333 | (6.7 | ) | |||||||||
Personnel |
(2,516 | ) | (2,714 | ) | 198 | (7.3 | ) | |||||||||
Other general administrative expenses |
(2,146 | ) | (2,282 | ) | 135 | (5.9 | ) | |||||||||
Depreciation and amortisation |
(521 | ) | (606 | ) | 85 | (14.0 | ) | |||||||||
Net operating income |
6,748 | 8,029 | (1,281 | ) | (16.0 | ) | ||||||||||
Net loan-loss provisions |
(3,757 | ) | (4,868 | ) | 1,111 | (22.8 | ) | |||||||||
Other income |
(572 | ) | (342 | ) | (230 | ) | 67.4 | |||||||||
Profit before taxes |
2,419 | 2,819 | (401 | ) | (14.2 | ) | ||||||||||
Tax on profit |
(578 | ) | (584 | ) | 6 | (1.0 | ) | |||||||||
Profit from continuing operations |
1,840 | 2,235 | (395 | ) | (17.7 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,840 | 2,235 | (395 | ) | (17.7 | ) | ||||||||||
Minority interests |
430 | 511 | (81 | ) | (15.9 | ) | ||||||||||
Attributable profit to the Group |
1,411 | 1,725 | (314 | ) | (18.2 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Latin America
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
3,645 | 3,590 | 3,202 | 3,106 | 2,982 | 3,089 | 3,102 | |||||||||||||||||||||
Net fees |
991 | 990 | 868 | 927 | 854 | 897 | 963 | |||||||||||||||||||||
Gains (losses) on financial transactions |
240 | 66 | 133 | 99 | 23 | (0 | ) | 114 | ||||||||||||||||||||
Other operating income * |
(39 | ) | (28 | ) | (28 | ) | (34 | ) | (51 | ) | (10 | ) | (33 | ) | ||||||||||||||
Gross income |
4,836 | 4,619 | 4,175 | 4,098 | 3,809 | 3,975 | 4,147 | |||||||||||||||||||||
Operating expenses |
(1,890 | ) | (1,908 | ) | (1,804 | ) | (1,879 | ) | (1,645 | ) | (1,712 | ) | (1,826 | ) | ||||||||||||||
General administrative expenses |
(1,684 | ) | (1,699 | ) | (1,612 | ) | (1,687 | ) | (1,468 | ) | (1,552 | ) | (1,643 | ) | ||||||||||||||
Personnel |
(926 | ) | (924 | ) | (864 | ) | (890 | ) | (789 | ) | (843 | ) | (884 | ) | ||||||||||||||
Other general administrative expenses |
(758 | ) | (776 | ) | (749 | ) | (797 | ) | (679 | ) | (709 | ) | (759 | ) | ||||||||||||||
Depreciation and amortisation |
(206 | ) | (209 | ) | (191 | ) | (193 | ) | (177 | ) | (160 | ) | (184 | ) | ||||||||||||||
Net operating income |
2,947 | 2,711 | 2,371 | 2,219 | 2,164 | 2,263 | 2,320 | |||||||||||||||||||||
Net loan-loss provisions |
(1,788 | ) | (1,669 | ) | (1,411 | ) | (1,318 | ) | (1,225 | ) | (1,211 | ) | (1,321 | ) | ||||||||||||||
Other income |
(60 | ) | (142 | ) | (140 | ) | (203 | ) | (160 | ) | (180 | ) | (232 | ) | ||||||||||||||
Profit before taxes |
1,099 | 900 | 820 | 697 | 778 | 873 | 768 | |||||||||||||||||||||
Tax on profit |
(208 | ) | (175 | ) | (201 | ) | (138 | ) | (209 | ) | (207 | ) | (163 | ) | ||||||||||||||
Profit from continuing operations |
891 | 725 | 620 | 560 | 569 | 666 | 605 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | 0 | | | | |||||||||||||||||||||
Consolidated profit |
891 | 725 | 620 | 560 | 569 | 666 | 605 | |||||||||||||||||||||
Minority interests |
208 | 153 | 149 | 135 | 139 | 153 | 137 | |||||||||||||||||||||
Attributable profit to the Group |
683 | 572 | 470 | 425 | 430 | 513 | 468 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Latin America
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
9,173 | 9,246 | (73 | ) | (0.8 | ) | ||||||||||
Net fees |
2,714 | 2,478 | 237 | 9.5 | ||||||||||||
Gains (losses) on financial transactions |
137 | 381 | (243 | ) | (63.9 | ) | ||||||||||
Other operating income * |
(93 | ) | (85 | ) | (9 | ) | 10.3 | |||||||||
Gross income |
11,931 | 12,020 | (89 | ) | (0.7 | ) | ||||||||||
Operating expenses |
(5,184 | ) | (4,914 | ) | (269 | ) | 5.5 | |||||||||
General administrative expenses |
(4,663 | ) | (4,381 | ) | (282 | ) | 6.4 | |||||||||
Personnel |
(2,516 | ) | (2,376 | ) | (141 | ) | 5.9 | |||||||||
Other general administrative expenses |
(2,146 | ) | (2,005 | ) | (141 | ) | 7.0 | |||||||||
Depreciation and amortisation |
(521 | ) | (533 | ) | 12 | (2.3 | ) | |||||||||
Net operating income |
6,748 | 7,106 | (358 | ) | (5.0 | ) | ||||||||||
Net loan-loss provisions |
(3,757 | ) | (4,342 | ) | 585 | (13.5 | ) | |||||||||
Other income |
(572 | ) | (296 | ) | (276 | ) | 93.1 | |||||||||
Profit before taxes |
2,419 | 2,468 | (49 | ) | (2.0 | ) | ||||||||||
Tax on profit |
(578 | ) | (499 | ) | (79 | ) | 15.8 | |||||||||
Profit from continuing operations |
1,840 | 1,968 | (128 | ) | (6.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,840 | 1,968 | (128 | ) | (6.5 | ) | ||||||||||
Minority interests |
430 | 458 | (28 | ) | (6.1 | ) | ||||||||||
Attributable profit to the Group |
1,411 | 1,511 | (100 | ) | (6.6 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking Latin America
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
3,094 | 3,093 | 3,059 | 3,044 | 3,074 | 3,065 | 3,034 | |||||||||||||||||||||
Net fees |
827 | 837 | 813 | 892 | 877 | 892 | 945 | |||||||||||||||||||||
Gains (losses) on financial transactions |
203 | 55 | 122 | 93 | 22 | (0 | ) | 115 | ||||||||||||||||||||
Other operating income * |
(33 | ) | (23 | ) | (28 | ) | (32 | ) | (52 | ) | (9 | ) | (32 | ) | ||||||||||||||
Gross income |
4,091 | 3,962 | 3,966 | 3,997 | 3,921 | 3,947 | 4,062 | |||||||||||||||||||||
Operating expenses |
(1,590 | ) | (1,627 | ) | (1,697 | ) | (1,815 | ) | (1,691 | ) | (1,702 | ) | (1,792 | ) | ||||||||||||||
General administrative expenses |
(1,417 | ) | (1,448 | ) | (1,517 | ) | (1,629 | ) | (1,508 | ) | (1,543 | ) | (1,611 | ) | ||||||||||||||
Personnel |
(778 | ) | (785 | ) | (812 | ) | (859 | ) | (810 | ) | (839 | ) | (868 | ) | ||||||||||||||
Other general administrative expenses |
(638 | ) | (662 | ) | (705 | ) | (770 | ) | (698 | ) | (705 | ) | (744 | ) | ||||||||||||||
Depreciation and amortisation |
(174 | ) | (179 | ) | (180 | ) | (186 | ) | (183 | ) | (158 | ) | (180 | ) | ||||||||||||||
Net operating income |
2,501 | 2,336 | 2,269 | 2,182 | 2,231 | 2,246 | 2,271 | |||||||||||||||||||||
Net loan-loss provisions |
(1,523 | ) | (1,447 | ) | (1,371 | ) | (1,313 | ) | (1,268 | ) | (1,198 | ) | (1,291 | ) | ||||||||||||||
Other income |
(47 | ) | (120 | ) | (129 | ) | (191 | ) | (166 | ) | (179 | ) | (227 | ) | ||||||||||||||
Profit before taxes |
931 | 768 | 769 | 678 | 797 | 869 | 753 | |||||||||||||||||||||
Tax on profit |
(170 | ) | (146 | ) | (184 | ) | (131 | ) | (215 | ) | (205 | ) | (158 | ) | ||||||||||||||
Profit from continuing operations |
761 | 622 | 585 | 547 | 582 | 664 | 594 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | 0 | | | | |||||||||||||||||||||
Consolidated profit |
761 | 622 | 585 | 547 | 582 | 664 | 594 | |||||||||||||||||||||
Minority interests |
181 | 134 | 143 | 133 | 143 | 153 | 134 | |||||||||||||||||||||
Attributable profit to the Group |
580 | 488 | 442 | 414 | 439 | 511 | 460 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking USA
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,362 | 3,049 | 314 | 10.3 | ||||||||||||
Net fees |
451 | 386 | 65 | 16.8 | ||||||||||||
Gains (losses) on financial transactions |
96 | 47 | 48 | 102.7 | ||||||||||||
Other operating income * |
87 | (25 | ) | 111 | | |||||||||||
Gross income |
3,996 | 3,457 | 538 | 15.6 | ||||||||||||
Operating expenses |
(1,419 | ) | (1,351 | ) | (69 | ) | 5.1 | |||||||||
General administrative expenses |
(1,259 | ) | (1,219 | ) | (40 | ) | 3.3 | |||||||||
Personnel |
(712 | ) | (699 | ) | (12 | ) | 1.8 | |||||||||
Other general administrative expenses |
(547 | ) | (519 | ) | (28 | ) | 5.3 | |||||||||
Depreciation and amortisation |
(160 | ) | (132 | ) | (28 | ) | 21.5 | |||||||||
Net operating income |
2,577 | 2,107 | 470 | 22.3 | ||||||||||||
Net loan-loss provisions |
(1,608 | ) | (1,031 | ) | (578 | ) | 56.1 | |||||||||
Other income |
(19 | ) | (58 | ) | 38 | (66.3 | ) | |||||||||
Profit before taxes |
949 | 1,019 | (70 | ) | (6.8 | ) | ||||||||||
Tax on profit |
(270 | ) | (295 | ) | 26 | (8.7 | ) | |||||||||
Profit from continuing operations |
679 | 723 | (44 | ) | (6.1 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
679 | 723 | (44 | ) | (6.1 | ) | ||||||||||
Minority interests |
159 | 146 | 12 | 8.4 | ||||||||||||
Attributable profit to the Group |
521 | 577 | (56 | ) | (9.7 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking USA
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
966 | 1,024 | 1,059 | 1,041 | 1,079 | 1,120 | 1,163 | |||||||||||||||||||||
Net fees |
118 | 131 | 138 | 145 | 143 | 157 | 151 | |||||||||||||||||||||
Gains (losses) on financial transactions |
46 | 12 | (11 | ) | 25 | 26 | 13 | 57 | ||||||||||||||||||||
Other operating income * |
(15 | ) | (10 | ) | 0 | 10 | 15 | 33 | 39 | |||||||||||||||||||
Gross income |
1,115 | 1,156 | 1,186 | 1,221 | 1,262 | 1,323 | 1,411 | |||||||||||||||||||||
Operating expenses |
(432 | ) | (451 | ) | (467 | ) | (480 | ) | (462 | ) | (458 | ) | (500 | ) | ||||||||||||||
General administrative expenses |
(393 | ) | (408 | ) | (418 | ) | (433 | ) | (402 | ) | (413 | ) | (444 | ) | ||||||||||||||
Personnel |
(225 | ) | (240 | ) | (235 | ) | (225 | ) | (226 | ) | (236 | ) | (249 | ) | ||||||||||||||
Other general administrative expenses |
(168 | ) | (168 | ) | (183 | ) | (208 | ) | (176 | ) | (177 | ) | (194 | ) | ||||||||||||||
Depreciation and amortisation |
(40 | ) | (43 | ) | (49 | ) | (46 | ) | (60 | ) | (45 | ) | (56 | ) | ||||||||||||||
Net operating income |
683 | 705 | 719 | 742 | 800 | 865 | 911 | |||||||||||||||||||||
Net loan-loss provisions |
(252 | ) | (353 | ) | (426 | ) | (482 | ) | (550 | ) | (470 | ) | (588 | ) | ||||||||||||||
Other income |
(10 | ) | (19 | ) | (29 | ) | (27 | ) | (2 | ) | (3 | ) | (14 | ) | ||||||||||||||
Profit before taxes |
420 | 333 | 265 | 232 | 248 | 392 | 309 | |||||||||||||||||||||
Tax on profit |
(134 | ) | (93 | ) | (69 | ) | (75 | ) | (73 | ) | (125 | ) | (72 | ) | ||||||||||||||
Profit from continuing operations |
287 | 240 | 196 | 157 | 174 | 267 | 237 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
287 | 240 | 196 | 157 | 174 | 267 | 237 | |||||||||||||||||||||
Minority interests |
61 | 44 | 41 | 27 | 44 | 65 | 49 | |||||||||||||||||||||
Attributable profit to the Group |
225 | 196 | 155 | 130 | 130 | 202 | 188 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking USA
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,362 | 2,964 | 399 | 13.5 | ||||||||||||
Net fees |
451 | 375 | 76 | 20.2 | ||||||||||||
Gains (losses) on financial transactions |
96 | 46 | 50 | 108.6 | ||||||||||||
Other operating income * |
87 | (24 | ) | 111 | | |||||||||||
Gross income |
3,996 | 3,361 | 635 | 18.9 | ||||||||||||
Operating expenses |
(1,419 | ) | (1,313 | ) | (106 | ) | 8.1 | |||||||||
General administrative expenses |
(1,259 | ) | (1,184 | ) | (74 | ) | 6.3 | |||||||||
Personnel |
(712 | ) | (680 | ) | (32 | ) | 4.7 | |||||||||
Other general administrative expenses |
(547 | ) | (505 | ) | (42 | ) | 8.4 | |||||||||
Depreciation and amortisation |
(160 | ) | (128 | ) | (32 | ) | 25.0 | |||||||||
Net operating income |
2,577 | 2,048 | 529 | 25.8 | ||||||||||||
Net loan-loss provisions |
(1,608 | ) | (1,002 | ) | (607 | ) | 60.5 | |||||||||
Other income |
(19 | ) | (56 | ) | 37 | (65.4 | ) | |||||||||
Profit before taxes |
949 | 990 | (41 | ) | (4.2 | ) | ||||||||||
Tax on profit |
(270 | ) | (287 | ) | 18 | (6.1 | ) | |||||||||
Profit from continuing operations |
679 | 703 | (24 | ) | (3.4 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
679 | 703 | (24 | ) | (3.4 | ) | ||||||||||
Minority interests |
159 | 142 | 16 | 11.5 | ||||||||||||
Attributable profit to the Group |
521 | 561 | (40 | ) | (7.1 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking USA
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
942 | 987 | 1,035 | 1,045 | 1,091 | 1,134 | 1,137 | |||||||||||||||||||||
Net fees |
115 | 126 | 134 | 145 | 144 | 159 | 148 | |||||||||||||||||||||
Gains (losses) on financial transactions |
45 | 11 | (10 | ) | 25 | 26 | 13 | 57 | ||||||||||||||||||||
Other operating income * |
(14 | ) | (10 | ) | 0 | 9 | 15 | 33 | 39 | |||||||||||||||||||
Gross income |
1,087 | 1,114 | 1,159 | 1,225 | 1,276 | 1,340 | 1,380 | |||||||||||||||||||||
Operating expenses |
(422 | ) | (435 | ) | (456 | ) | (481 | ) | (467 | ) | (464 | ) | (489 | ) | ||||||||||||||
General administrative expenses |
(383 | ) | (393 | ) | (409 | ) | (434 | ) | (407 | ) | (418 | ) | (434 | ) | ||||||||||||||
Personnel |
(219 | ) | (231 | ) | (230 | ) | (226 | ) | (229 | ) | (239 | ) | (244 | ) | ||||||||||||||
Other general administrative expenses |
(163 | ) | (162 | ) | (179 | ) | (208 | ) | (178 | ) | (179 | ) | (190 | ) | ||||||||||||||
Depreciation and amortisation |
(39 | ) | (42 | ) | (48 | ) | (47 | ) | (60 | ) | (45 | ) | (55 | ) | ||||||||||||||
Net operating income |
665 | 680 | 703 | 744 | 809 | 876 | 891 | |||||||||||||||||||||
Net loan-loss provisions |
(246 | ) | (341 | ) | (415 | ) | (481 | ) | (556 | ) | (476 | ) | (576 | ) | ||||||||||||||
Other income |
(10 | ) | (18 | ) | (28 | ) | (27 | ) | (2 | ) | (3 | ) | (14 | ) | ||||||||||||||
Profit before taxes |
409 | 321 | 260 | 236 | 250 | 397 | 302 | |||||||||||||||||||||
Tax on profit |
(130 | ) | (89 | ) | (67 | ) | (76 | ) | (74 | ) | (126 | ) | (69 | ) | ||||||||||||||
Profit from continuing operations |
279 | 231 | 192 | 160 | 176 | 271 | 232 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
279 | 231 | 192 | 160 | 176 | 271 | 232 | |||||||||||||||||||||
Minority interests |
60 | 42 | 40 | 28 | 44 | 66 | 48 | |||||||||||||||||||||
Attributable profit to the Group |
220 | 189 | 152 | 132 | 132 | 204 | 184 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking USA
US$ million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
4,554 | 4,014 | 540 | 13.5 | ||||||||||||
Net fees |
611 | 508 | 103 | 20.2 | ||||||||||||
Gains (losses) on financial transactions |
129 | 62 | 67 | 108.6 | ||||||||||||
Other operating income * |
118 | (32 | ) | 150 | | |||||||||||
Gross income |
5,412 | 4,552 | 860 | 18.9 | ||||||||||||
Operating expenses |
(1,922 | ) | (1,778 | ) | (144 | ) | 8.1 | |||||||||
General administrative expenses |
(1,705 | ) | (1,604 | ) | (100 | ) | 6.3 | |||||||||
Personnel |
(964 | ) | (921 | ) | (43 | ) | 4.7 | |||||||||
Other general administrative expenses |
(741 | ) | (684 | ) | (57 | ) | 8.4 | |||||||||
Depreciation and amortisation |
(217 | ) | (174 | ) | (43 | ) | 25.0 | |||||||||
Net operating income |
3,490 | 2,774 | 716 | 25.8 | ||||||||||||
Net loan-loss provisions |
(2,178 | ) | (1,357 | ) | (821 | ) | 60.5 | |||||||||
Other income |
(26 | ) | (76 | ) | 50 | (65.4 | ) | |||||||||
Profit before taxes |
1,285 | 1,341 | (56 | ) | (4.2 | ) | ||||||||||
Tax on profit |
(365 | ) | (389 | ) | 24 | (6.1 | ) | |||||||||
Profit from continuing operations |
920 | 952 | (32 | ) | (3.4 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
920 | 952 | (32 | ) | (3.4 | ) | ||||||||||
Minority interests |
215 | 193 | 22 | 11.5 | ||||||||||||
Attributable profit to the Group |
705 | 759 | (54 | ) | (7.1 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Retail Banking USA
US$ million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
1,275 | 1,337 | 1,402 | 1,415 | 1,478 | 1,536 | 1,540 | |||||||||||||||||||||
Net fees |
156 | 170 | 182 | 197 | 195 | 215 | 200 | |||||||||||||||||||||
Gains (losses) on financial transactions |
60 | 16 | (14 | ) | 34 | 35 | 18 | 77 | ||||||||||||||||||||
Other operating income * |
(19 | ) | (13 | ) | 0 | 12 | 20 | 45 | 52 | |||||||||||||||||||
Gross income |
1,472 | 1,509 | 1,570 | 1,659 | 1,728 | 1,814 | 1,869 | |||||||||||||||||||||
Operating expenses |
(571 | ) | (589 | ) | (618 | ) | (651 | ) | (632 | ) | (628 | ) | (662 | ) | ||||||||||||||
General administrative expenses |
(518 | ) | (533 | ) | (553 | ) | (588 | ) | (551 | ) | (566 | ) | (588 | ) | ||||||||||||||
Personnel |
(297 | ) | (313 | ) | (311 | ) | (307 | ) | (310 | ) | (324 | ) | (330 | ) | ||||||||||||||
Other general administrative expenses |
(221 | ) | (220 | ) | (242 | ) | (282 | ) | (241 | ) | (242 | ) | (258 | ) | ||||||||||||||
Depreciation and amortisation |
(53 | ) | (56 | ) | (65 | ) | (63 | ) | (82 | ) | (62 | ) | (74 | ) | ||||||||||||||
Net operating income |
901 | 920 | 952 | 1,007 | 1,096 | 1,186 | 1,207 | |||||||||||||||||||||
Net loan-loss provisions |
(333 | ) | (462 | ) | (563 | ) | (651 | ) | (754 | ) | (645 | ) | (780 | ) | ||||||||||||||
Other income |
(14 | ) | (24 | ) | (38 | ) | (37 | ) | (3 | ) | (4 | ) | (19 | ) | ||||||||||||||
Profit before taxes |
555 | 435 | 352 | 320 | 339 | 537 | 408 | |||||||||||||||||||||
Tax on profit |
(176 | ) | (121 | ) | (91 | ) | (103 | ) | (100 | ) | (171 | ) | (94 | ) | ||||||||||||||
Profit from continuing operations |
378 | 313 | 260 | 216 | 239 | 367 | 314 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
378 | 313 | 260 | 216 | 239 | 367 | 314 | |||||||||||||||||||||
Minority interests |
81 | 57 | 55 | 38 | 60 | 90 | 65 | |||||||||||||||||||||
Attributable profit to the Group |
298 | 256 | 206 | 179 | 179 | 277 | 249 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Global Wholesale Banking
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,854 | 1,725 | 129 | 7.5 | ||||||||||||
Net fees |
1,053 | 985 | 69 | 7.0 | ||||||||||||
Gains (losses) on financial transactions |
801 | 964 | (163 | ) | (16.9 | ) | ||||||||||
Other operating income * |
210 | 200 | 9 | 4.7 | ||||||||||||
Gross income |
3,918 | 3,873 | 44 | 1.1 | ||||||||||||
Operating expenses |
(1,353 | ) | (1,330 | ) | (23 | ) | 1.8 | |||||||||
General administrative expenses |
(1,201 | ) | (1,192 | ) | (9 | ) | 0.7 | |||||||||
Personnel |
(759 | ) | (749 | ) | (10 | ) | 1.4 | |||||||||
Other general administrative expenses |
(442 | ) | (444 | ) | 2 | (0.4 | ) | |||||||||
Depreciation and amortisation |
(153 | ) | (138 | ) | (15 | ) | 10.8 | |||||||||
Net operating income |
2,564 | 2,543 | 21 | 0.8 | ||||||||||||
Net loan-loss provisions |
(438 | ) | (791 | ) | 353 | (44.6 | ) | |||||||||
Other income |
(41 | ) | (45 | ) | 4 | (9.8 | ) | |||||||||
Profit before taxes |
2,085 | 1,707 | 378 | 22.2 | ||||||||||||
Tax on profit |
(576 | ) | (472 | ) | (104 | ) | 22.1 | |||||||||
Profit from continuing operations |
1,509 | 1,235 | 274 | 22.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,509 | 1,235 | 274 | 22.2 | ||||||||||||
Minority interests |
181 | 152 | 29 | 19.3 | ||||||||||||
Attributable profit to the Group |
1,328 | 1,083 | 245 | 22.6 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Business volumes |
||||||||||||||||
Customer loans |
81,942 | 88,842 | (6,899 | ) | (7.8 | ) | ||||||||||
Customer deposits |
89,248 | 73,338 | 15,910 | 21.7 |
Global Wholesale Banking
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
609 | 584 | 532 | 636 | 579 | 656 | 619 | |||||||||||||||||||||
Net fees |
355 | 338 | 292 | 308 | 342 | 370 | 342 | |||||||||||||||||||||
Gains (losses) on financial transactions |
353 | 170 | 441 | 191 | 349 | 172 | 280 | |||||||||||||||||||||
Other operating income * |
54 | 105 | 42 | 79 | 29 | 138 | 43 | |||||||||||||||||||||
Gross income |
1,371 | 1,196 | 1,306 | 1,214 | 1,298 | 1,335 | 1,284 | |||||||||||||||||||||
Operating expenses |
(441 | ) | (450 | ) | (440 | ) | (434 | ) | (440 | ) | (445 | ) | (468 | ) | ||||||||||||||
General administrative expenses |
(394 | ) | (402 | ) | (396 | ) | (382 | ) | (391 | ) | (394 | ) | (415 | ) | ||||||||||||||
Personnel |
(256 | ) | (249 | ) | (244 | ) | (245 | ) | (247 | ) | (251 | ) | (261 | ) | ||||||||||||||
Other general administrative expenses |
(138 | ) | (153 | ) | (152 | ) | (138 | ) | (144 | ) | (143 | ) | (155 | ) | ||||||||||||||
Depreciation and amortisation |
(47 | ) | (47 | ) | (44 | ) | (51 | ) | (49 | ) | (51 | ) | (52 | ) | ||||||||||||||
Net operating income |
930 | 747 | 866 | 780 | 858 | 890 | 816 | |||||||||||||||||||||
Net loan-loss provisions |
(165 | ) | (154 | ) | (473 | ) | (161 | ) | (108 | ) | (200 | ) | (130 | ) | ||||||||||||||
Other income |
(17 | ) | (13 | ) | (15 | ) | (25 | ) | (19 | ) | (19 | ) | (3 | ) | ||||||||||||||
Profit before taxes |
749 | 579 | 378 | 594 | 731 | 670 | 683 | |||||||||||||||||||||
Tax on profit |
(214 | ) | (158 | ) | (99 | ) | (165 | ) | (200 | ) | (183 | ) | (193 | ) | ||||||||||||||
Profit from continuing operations |
535 | 421 | 279 | 429 | 531 | 488 | 491 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
535 | 421 | 279 | 429 | 531 | 488 | 491 | |||||||||||||||||||||
Minority interests |
57 | 51 | 44 | 45 | 57 | 60 | 65 | |||||||||||||||||||||
Attributable profit to the Group |
478 | 370 | 236 | 384 | 474 | 428 | 426 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Business volumes |
||||||||||||||||||||||||||||
Customer loans |
90,824 | 96,918 | 88,842 | 85,390 | 79,645 | 79,191 | 81,942 | |||||||||||||||||||||
Customer deposits |
79,484 | 81,786 | 73,338 | 61,427 | 67,851 | 73,272 | 89,248 |
Global Wholesale Banking
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,854 | 1,614 | 240 | 14.9 | ||||||||||||
Net fees |
1,053 | 940 | 114 | 12.1 | ||||||||||||
Gains (losses) on financial transactions |
801 | 919 | (118 | ) | (12.9 | ) | ||||||||||
Other operating income * |
210 | 200 | 10 | 4.8 | ||||||||||||
Gross income |
3,918 | 3,673 | 245 | 6.7 | ||||||||||||
Operating expenses |
(1,353 | ) | (1,276 | ) | (77 | ) | 6.0 | |||||||||
General administrative expenses |
(1,201 | ) | (1,145 | ) | (56 | ) | 4.9 | |||||||||
Personnel |
(759 | ) | (719 | ) | (40 | ) | 5.6 | |||||||||
Other general administrative expenses |
(442 | ) | (426 | ) | (16 | ) | 3.7 | |||||||||
Depreciation and amortisation |
(153 | ) | (131 | ) | (21 | ) | 16.3 | |||||||||
Net operating income |
2,564 | 2,396 | 168 | 7.0 | ||||||||||||
Net loan-loss provisions |
(438 | ) | (773 | ) | 335 | (43.3 | ) | |||||||||
Other income |
(41 | ) | (46 | ) | 5 | (10.1 | ) | |||||||||
Profit before taxes |
2,085 | 1,578 | 507 | 32.2 | ||||||||||||
Tax on profit |
(576 | ) | (431 | ) | (145 | ) | 33.6 | |||||||||
Profit from continuing operations |
1,509 | 1,147 | 363 | 31.6 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,509 | 1,147 | 363 | 31.6 | ||||||||||||
Minority interests |
181 | 136 | 45 | 33.3 | ||||||||||||
Attributable profit to the Group |
1,328 | 1,011 | 317 | 31.4 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
30.09.14 | 30.09.13 | Amount | % | |||||||||||||
Business volumes |
||||||||||||||||
Customer loans |
81,942 | 89,622 | (7,679 | ) | (8.6 | ) | ||||||||||
Customer deposits |
89,248 | 73,395 | 15,854 | 21.6 |
Global Wholesale Banking
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
561 | 539 | 513 | 618 | 587 | 655 | 612 | |||||||||||||||||||||
Net fees |
334 | 318 | 287 | 308 | 347 | 370 | 337 | |||||||||||||||||||||
Gains (losses) on financial transactions |
344 | 151 | 424 | 190 | 351 | 172 | 278 | |||||||||||||||||||||
Other operating income * |
53 | 104 | 42 | 80 | 29 | 138 | 43 | |||||||||||||||||||||
Gross income |
1,292 | 1,113 | 1,268 | 1,195 | 1,314 | 1,334 | 1,270 | |||||||||||||||||||||
Operating expenses |
(418 | ) | (427 | ) | (432 | ) | (429 | ) | (446 | ) | (445 | ) | (462 | ) | ||||||||||||||
General administrative expenses |
(374 | ) | (382 | ) | (389 | ) | (378 | ) | (396 | ) | (394 | ) | (410 | ) | ||||||||||||||
Personnel |
(242 | ) | (236 | ) | (240 | ) | (243 | ) | (250 | ) | (251 | ) | (257 | ) | ||||||||||||||
Other general administrative expenses |
(132 | ) | (146 | ) | (149 | ) | (136 | ) | (146 | ) | (143 | ) | (153 | ) | ||||||||||||||
Depreciation and amortisation |
(44 | ) | (44 | ) | (43 | ) | (51 | ) | (50 | ) | (51 | ) | (52 | ) | ||||||||||||||
Net operating income |
874 | 686 | 836 | 766 | 868 | 889 | 807 | |||||||||||||||||||||
Net loan-loss provisions |
(163 | ) | (143 | ) | (467 | ) | (159 | ) | (108 | ) | (201 | ) | (129 | ) | ||||||||||||||
Other income |
(17 | ) | (13 | ) | (15 | ) | (26 | ) | (19 | ) | (19 | ) | (2 | ) | ||||||||||||||
Profit before taxes |
694 | 530 | 353 | 581 | 741 | 668 | 676 | |||||||||||||||||||||
Tax on profit |
(197 | ) | (143 | ) | (91 | ) | (160 | ) | (203 | ) | (182 | ) | (191 | ) | ||||||||||||||
Profit from continuing operations |
497 | 387 | 263 | 421 | 538 | 486 | 485 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
497 | 387 | 263 | 421 | 538 | 486 | 485 | |||||||||||||||||||||
Minority interests |
50 | 44 | 42 | 44 | 58 | 59 | 63 | |||||||||||||||||||||
Attributable profit to the Group |
447 | 343 | 221 | 376 | 480 | 427 | 421 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Business volumes |
||||||||||||||||||||||||||||
Customer loans |
87,481 | 97,196 | 89,622 | 87,484 | 81,193 | 79,597 | 81,942 | |||||||||||||||||||||
Customer deposits |
74,774 | 81,166 | 73,395 | 62,512 | 69,014 | 73,651 | 89,248 |
Private Banking, Asset Management and Insurance
EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
346 | 373 | (27 | ) | (7.2 | ) | ||||||||||
Net fees |
441 | 407 | 34 | 8.3 | ||||||||||||
Gains (losses) on financial transactions |
26 | 36 | (10 | ) | (27.7 | ) | ||||||||||
Other operating income * |
279 | 290 | (11 | ) | (3.9 | ) | ||||||||||
Gross income |
1,092 | 1,106 | (14 | ) | (1.3 | ) | ||||||||||
Operating expenses |
(432 | ) | (429 | ) | (3 | ) | 0.6 | |||||||||
General administrative expenses |
(390 | ) | (391 | ) | 1 | (0.3 | ) | |||||||||
Personnel |
(253 | ) | (252 | ) | (1 | ) | 0.4 | |||||||||
Other general administrative expenses |
(137 | ) | (139 | ) | 2 | (1.4 | ) | |||||||||
Depreciation and amortisation |
(42 | ) | (38 | ) | (4 | ) | 9.5 | |||||||||
Net operating income |
660 | 677 | (17 | ) | (2.5 | ) | ||||||||||
Net loan-loss provisions |
4 | (40 | ) | 45 | | |||||||||||
Other income |
(6 | ) | (6 | ) | 0 | (0.1 | ) | |||||||||
Profit before taxes |
659 | 631 | 28 | 4.5 | ||||||||||||
Tax on profit |
(139 | ) | (130 | ) | (9 | ) | 7.1 | |||||||||
Profit from continuing operations |
520 | 501 | 19 | 3.8 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
520 | 501 | 19 | 3.8 | ||||||||||||
Minority interests |
15 | 17 | (3 | ) | (15.6 | ) | ||||||||||
Attributable profit to the Group |
506 | 484 | 22 | 4.5 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Private Banking, Asset Management and Insurance
EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
126 | 124 | 123 | 125 | 118 | 109 | 119 | |||||||||||||||||||||
Net fees |
136 | 143 | 128 | 140 | 140 | 148 | 154 | |||||||||||||||||||||
Gains (losses) on financial transactions |
10 | 17 | 9 | 7 | 8 | 11 | 6 | |||||||||||||||||||||
Other operating income * |
100 | 99 | 91 | 53 | 84 | 96 | 99 | |||||||||||||||||||||
Gross income |
372 | 383 | 351 | 325 | 350 | 364 | 378 | |||||||||||||||||||||
Operating expenses |
(144 | ) | (144 | ) | (141 | ) | (146 | ) | (141 | ) | (144 | ) | (147 | ) | ||||||||||||||
General administrative expenses |
(131 | ) | (131 | ) | (129 | ) | (132 | ) | (129 | ) | (130 | ) | (132 | ) | ||||||||||||||
Personnel |
(85 | ) | (83 | ) | (83 | ) | (76 | ) | (83 | ) | (86 | ) | (85 | ) | ||||||||||||||
Other general administrative expenses |
(46 | ) | (48 | ) | (45 | ) | (56 | ) | (46 | ) | (44 | ) | (47 | ) | ||||||||||||||
Depreciation and amortisation |
(13 | ) | (13 | ) | (13 | ) | (13 | ) | (13 | ) | (14 | ) | (15 | ) | ||||||||||||||
Net operating income |
228 | 239 | 210 | 180 | 209 | 220 | 232 | |||||||||||||||||||||
Net loan-loss provisions |
(7 | ) | (17 | ) | (17 | ) | (10 | ) | (26 | ) | 12 | 18 | ||||||||||||||||
Other income |
(0 | ) | (1 | ) | (4 | ) | (14 | ) | (2 | ) | (1 | ) | (2 | ) | ||||||||||||||
Profit before taxes |
221 | 221 | 189 | 156 | 180 | 231 | 248 | |||||||||||||||||||||
Tax on profit |
(48 | ) | (50 | ) | (32 | ) | (41 | ) | (38 | ) | (47 | ) | (53 | ) | ||||||||||||||
Profit from continuing operations |
173 | 172 | 157 | 115 | 142 | 184 | 194 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
173 | 172 | 157 | 115 | 142 | 184 | 194 | |||||||||||||||||||||
Minority interests |
5 | 7 | 6 | 4 | 5 | 4 | 5 | |||||||||||||||||||||
Attributable profit to the Group |
168 | 165 | 151 | 110 | 137 | 180 | 189 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Private Banking, Asset Management and Insurance
Constant EUR million
Variation | ||||||||||||||||
9M 14 | 9M 13 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
346 | 362 | (16 | ) | (4.5 | ) | ||||||||||
Net fees |
441 | 395 | 47 | 11.9 | ||||||||||||
Gains (losses) on financial transactions |
26 | 35 | (9 | ) | (25.0 | ) | ||||||||||
Other operating income * |
279 | 274 | 5 | 1.7 | ||||||||||||
Gross income |
1,092 | 1,066 | 26 | 2.5 | ||||||||||||
Operating expenses |
(432 | ) | (418 | ) | (14 | ) | 3.3 | |||||||||
General administrative expenses |
(390 | ) | (381 | ) | (9 | ) | 2.3 | |||||||||
Personnel |
(253 | ) | (244 | ) | (8 | ) | 3.4 | |||||||||
Other general administrative expenses |
(137 | ) | (137 | ) | (0 | ) | 0.2 | |||||||||
Depreciation and amortisation |
(42 | ) | (37 | ) | (5 | ) | 13.3 | |||||||||
Net operating income |
660 | 647 | 13 | 2.0 | ||||||||||||
Net loan-loss provisions |
4 | (40 | ) | 45 | | |||||||||||
Other income |
(6 | ) | (5 | ) | (0 | ) | 8.6 | |||||||||
Profit before taxes |
659 | 602 | 57 | 9.5 | ||||||||||||
Tax on profit |
(139 | ) | (126 | ) | (13 | ) | 10.0 | |||||||||
Profit from continuing operations |
520 | 476 | 45 | 9.4 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
520 | 476 | 45 | 9.4 | ||||||||||||
Minority interests |
15 | 16 | (1 | ) | (6.3 | ) | ||||||||||
Attributable profit to the Group |
506 | 460 | 46 | 9.9 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Private Banking, Asset Management and Insurance
Constant EUR million
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Income statement |
||||||||||||||||||||||||||||
Net interest income |
121 | 120 | 121 | 125 | 119 | 109 | 118 | |||||||||||||||||||||
Net fees |
131 | 137 | 126 | 140 | 141 | 148 | 152 | |||||||||||||||||||||
Gains (losses) on financial transactions |
10 | 16 | 9 | 7 | 9 | 11 | 6 | |||||||||||||||||||||
Other operating income * |
93 | 92 | 89 | 51 | 85 | 95 | 98 | |||||||||||||||||||||
Gross income |
355 | 365 | 345 | 323 | 354 | 364 | 374 | |||||||||||||||||||||
Operating expenses |
(140 | ) | (139 | ) | (140 | ) | (146 | ) | (143 | ) | (144 | ) | (145 | ) | ||||||||||||||
General administrative expenses |
(127 | ) | (127 | ) | (127 | ) | (133 | ) | (130 | ) | (130 | ) | (130 | ) | ||||||||||||||
Personnel |
(82 | ) | (80 | ) | (82 | ) | (77 | ) | (83 | ) | (86 | ) | (84 | ) | ||||||||||||||
Other general administrative expenses |
(45 | ) | (47 | ) | (45 | ) | (56 | ) | (47 | ) | (44 | ) | (46 | ) | ||||||||||||||
Depreciation and amortisation |
(13 | ) | (12 | ) | (12 | ) | (13 | ) | (13 | ) | (14 | ) | (15 | ) | ||||||||||||||
Net operating income |
215 | 227 | 205 | 178 | 211 | 220 | 229 | |||||||||||||||||||||
Net loan-loss provisions |
(7 | ) | (17 | ) | (17 | ) | (10 | ) | (26 | ) | 12 | 18 | ||||||||||||||||
Other income |
(0 | ) | (1 | ) | (4 | ) | (14 | ) | (3 | ) | (1 | ) | (2 | ) | ||||||||||||||
Profit before taxes |
208 | 209 | 185 | 154 | 183 | 231 | 245 | |||||||||||||||||||||
Tax on profit |
(46 | ) | (48 | ) | (32 | ) | (41 | ) | (38 | ) | (47 | ) | (53 | ) | ||||||||||||||
Profit from continuing operations |
162 | 161 | 153 | 113 | 144 | 184 | 192 | |||||||||||||||||||||
Net profit from discontinued operations |
| | | | | | | |||||||||||||||||||||
Consolidated profit |
162 | 161 | 153 | 113 | 144 | 184 | 192 | |||||||||||||||||||||
Minority interests |
4 | 6 | 6 | 4 | 5 | 4 | 5 | |||||||||||||||||||||
Attributable profit to the Group |
158 | 155 | 147 | 109 | 139 | 180 | 187 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
NPL ratio
%
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Continental Europe |
6.62 | 7.83 | 8.48 | 9.13 | 9.12 | 9.04 | 8.96 | |||||||||||||||||||||
Spain |
4.12 | 5.75 | 6.40 | 7.49 | 7.61 | 7.59 | 7.57 | |||||||||||||||||||||
Portugal |
6.88 | 7.41 | 7.86 | 8.12 | 8.26 | 8.16 | 8.49 | |||||||||||||||||||||
Poland |
7.39 | 8.08 | 7.75 | 7.84 | 7.35 | 7.42 | 7.43 | |||||||||||||||||||||
Santander Consumer Finance |
3.98 | 4.04 | 3.96 | 4.01 | 4.14 | 4.07 | 3.97 | |||||||||||||||||||||
United Kingdom |
2.03 | 2.01 | 1.98 | 1.98 | 1.88 | 1.91 | 1.80 | |||||||||||||||||||||
Latin America |
5.40 | 5.23 | 5.29 | 5.00 | 5.06 | 5.03 | 4.98 | |||||||||||||||||||||
Brazil |
6.90 | 6.49 | 6.12 | 5.64 | 5.74 | 5.78 | 5.64 | |||||||||||||||||||||
Mexico |
1.92 | 2.20 | 3.58 | 3.66 | 3.62 | 3.52 | 3.74 | |||||||||||||||||||||
Chile |
5.51 | 5.81 | 6.00 | 5.91 | 5.99 | 5.94 | 5.98 | |||||||||||||||||||||
USA |
3.01 | 2.96 | 3.04 | 3.09 | 2.88 | 2.93 | 2.68 | |||||||||||||||||||||
Operating Areas |
4.70 | 5.13 | 5.39 | 5.61 | 5.54 | 5.46 | 5.29 | |||||||||||||||||||||
Total Group |
4.75 | 5.15 | 5.40 | 5.61 | 5.52 | 5.45 | 5.28 |
Coverage ratio
%
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Continental Europe |
71.0 | 63.3 | 61.1 | 57.3 | 58.0 | 58.3 | 58.1 | |||||||||||||||||||||
Spain |
50.3 | 43.1 | 45.0 | 44.0 | 44.6 | 44.9 | 45.5 | |||||||||||||||||||||
Portugal |
52.9 | 52.4 | 51.9 | 50.0 | 50.6 | 53.1 | 53.9 | |||||||||||||||||||||
Poland |
67.6 | 59.3 | 64.1 | 61.8 | 64.6 | 65.3 | 65.8 | |||||||||||||||||||||
Santander Consumer Finance |
108.7 | 106.9 | 109.2 | 105.3 | 105.1 | 105.2 | 106.4 | |||||||||||||||||||||
United Kingdom |
42.1 | 42.1 | 41.6 | 41.6 | 42.9 | 41.1 | 43.4 | |||||||||||||||||||||
Latin America |
87.4 | 86.1 | 83.6 | 85.4 | 86.1 | 86.3 | 83.5 | |||||||||||||||||||||
Brazil |
90.4 | 91.3 | 92.0 | 95.1 | 95.2 | 94.8 | 91.4 | |||||||||||||||||||||
Mexico |
157.1 | 142.7 | 99.0 | 97.5 | 98.6 | 96.6 | 90.1 | |||||||||||||||||||||
Chile |
53.9 | 49.9 | 49.7 | 51.1 | 50.7 | 51.7 | 52.3 | |||||||||||||||||||||
USA |
149.6 | 156.5 | 148.9 | 148.1 | 163.3 | 165.0 | 184.1 | |||||||||||||||||||||
Operating Areas |
75.0 | 69.6 | 67.2 | 64.6 | 66.0 | 66.4 | 67.0 | |||||||||||||||||||||
Total Group |
74.1 | 69.7 | 67.1 | 64.9 | 66.3 | 66.7 | 67.5 |
Cost of credit
%
31.03.13 | 30.06.13 | 30.09.13 | 31.12.13 | 31.03.14 | 30.06.14 | 30.09.14 | ||||||||||||||||||||||
Continental Europe |
3.13 | 2.33 | 1.71 | 1.23 | 1.21 | 1.14 | 1.08 | |||||||||||||||||||||
Spain |
1.23 | 1.26 | 1.36 | 1.36 | 1.37 | 1.31 | 1.21 | |||||||||||||||||||||
Portugal |
1.18 | 1.10 | 0.93 | 0.73 | 0.63 | 0.55 | 0.47 | |||||||||||||||||||||
Poland |
1.22 | 1.18 | 1.09 | 1.01 | 0.98 | 0.92 | 0.95 | |||||||||||||||||||||
Santander Consumer Finance |
1.26 | 1.15 | 1.13 | 0.96 | 0.89 | 0.87 | 0.85 | |||||||||||||||||||||
United Kingdom |
0.29 | 0.26 | 0.26 | 0.24 | 0.23 | 0.22 | 0.19 | |||||||||||||||||||||
Latin America |
5.07 | 4.87 | 4.73 | 4.53 | 4.24 | 3.95 | 3.77 | |||||||||||||||||||||
Brazil |
7.46 | 7.07 | 6.72 | 6.34 | 5.82 | 5.38 | 5.14 | |||||||||||||||||||||
Mexico |
2.46 | 2.73 | 3.27 | 3.47 | 3.59 | 3.58 | 3.26 | |||||||||||||||||||||
Chile |
1.95 | 2.00 | 1.96 | 1.92 | 1.82 | 1.76 | 1.71 | |||||||||||||||||||||
USA |
1.89 | 1.95 | 2.17 | 2.48 | 2.94 | 3.15 | 3.40 | |||||||||||||||||||||
Operating Areas |
2.49 | 2.15 | 1.85 | 1.65 | 1.61 | 1.55 | 1.50 | |||||||||||||||||||||
Total Group |
2.45 | 2.14 | 1.89 | 1.69 | 1.65 | 1.56 | 1.52 |
Spreads on loans and deposits
%
1Q 13 | 2Q 13 | 3Q 13 | 4Q 13 | 1Q 14 | 2Q 14 | 3Q 14 | ||||||||||||||||||||||
Retail Banking Spain |
||||||||||||||||||||||||||||
Loan spreads |
2.21 | 2.26 | 2.33 | 2.43 | 2.39 | 2.36 | 2.37 | |||||||||||||||||||||
Deposit spreads |
0.16 | 0.28 | 0.15 | 0.20 | 0.45 | 0.47 | 0.41 | |||||||||||||||||||||
TOTAL |
2.37 | 2.54 | 2.48 | 2.63 | 2.84 | 2.83 | 2.78 | |||||||||||||||||||||
Retail Banking Portugal |
||||||||||||||||||||||||||||
Loan spreads |
2.44 | 2.44 | 2.44 | 2.42 | 2.44 | 2.39 | 2.36 | |||||||||||||||||||||
Deposit spreads |
(1.22 | ) | (1.18 | ) | (1.06 | ) | (0.99 | ) | (0.93 | ) | (0.84 | ) | (0.89 | ) | ||||||||||||||
TOTAL |
1.22 | 1.26 | 1.38 | 1.43 | 1.51 | 1.55 | 1.47 | |||||||||||||||||||||
Retail Banking Poland |
||||||||||||||||||||||||||||
Loan spreads |
2.41 | 2.45 | 2.43 | 2.53 | 2.51 | 2.47 | 2.45 | |||||||||||||||||||||
Deposit spreads |
0.73 | 0.72 | 0.73 | 0.98 | 1.12 | 1.22 | 1.16 | |||||||||||||||||||||
TOTAL |
3.14 | 3.17 | 3.16 | 3.51 | 3.63 | 3.69 | 3.61 | |||||||||||||||||||||
Santander Consumer Finance |
||||||||||||||||||||||||||||
Loan spreads |
4.76 | 4.83 | 4.93 | 4.91 | 5.04 | 5.03 | 5.06 | |||||||||||||||||||||
Retail Banking United Kingdom |
||||||||||||||||||||||||||||
Loan spreads |
2.78 | 2.80 | 2.85 | 2.84 | 2.83 | 2.76 | 2.69 | |||||||||||||||||||||
Deposit spreads |
(1.25 | ) | (1.17 | ) | (1.00 | ) | (0.86 | ) | (0.82 | ) | (0.70 | ) | (0.61 | ) | ||||||||||||||
TOTAL |
1.53 | 1.63 | 1.85 | 1.98 | 2.01 | 2.06 | 2.08 | |||||||||||||||||||||
Retail Banking Brazil |
||||||||||||||||||||||||||||
Loan spreads |
13.09 | 12.51 | 11.93 | 11.82 | 11.76 | 11.60 | 10.98 | |||||||||||||||||||||
Deposit spreads |
0.72 | 0.75 | 0.84 | 0.95 | 0.90 | 0.92 | 1.00 | |||||||||||||||||||||
TOTAL |
13.81 | 13.26 | 12.77 | 12.77 | 12.66 | 12.52 | 11.98 | |||||||||||||||||||||
Retail Banking Mexico |
||||||||||||||||||||||||||||
Loan spreads |
8.46 | 8.41 | 8.34 | 8.23 | 8.17 | 7.83 | 7.69 | |||||||||||||||||||||
Deposit spreads |
1.86 | 1.64 | 1.56 | 1.51 | 1.52 | 1.46 | 1.38 | |||||||||||||||||||||
TOTAL |
10.32 | 10.05 | 9.90 | 9.74 | 9.69 | 9.29 | 9.07 | |||||||||||||||||||||
Retail Banking Chile |
||||||||||||||||||||||||||||
Loan spreads |
4.31 | 4.27 | 4.01 | 3.98 | 3.98 | 4.00 | 3.97 | |||||||||||||||||||||
Deposit spreads |
2.39 | 2.47 | 2.42 | 2.31 | 2.35 | 2.37 | 2.35 | |||||||||||||||||||||
TOTAL |
6.70 | 6.74 | 6.43 | 6.29 | 6.33 | 6.37 | 6.32 | |||||||||||||||||||||
Retail Banking USA |
||||||||||||||||||||||||||||
Loan spreads |
2.51 | 2.52 | 2.52 | 2.49 | 2.44 | 2.57 | 2.61 | |||||||||||||||||||||
Deposit spreads |
0.34 | 0.33 | 0.57 | 0.41 | 0.73 | 0.65 | 0.64 | |||||||||||||||||||||
TOTAL |
2.85 | 2.85 | 3.09 | 2.90 | 3.17 | 3.22 | 3.25 |
Risk-weighted assets
EUR million
31.03.14 (1) | 30.06.14 | 30.09.14 | ||||||||||
Continental Europe |
208,030 | 207,629 | 205,734 | |||||||||
Spain |
110,020 | 109,401 | 107,570 | |||||||||
Portugal |
16,646 | 16,776 | 16,266 | |||||||||
Poland |
16,131 | 16,285 | 16,575 | |||||||||
Santander Consumer Finance |
49,191 | 49,420 | 49,908 | |||||||||
Spains run-off real estate |
10,913 | 10,834 | 10,085 | |||||||||
United Kingdom |
95,469 | 99,475 | 103,264 | |||||||||
Latin America |
142,647 | 151,654 | 154,565 | |||||||||
Brazil |
80,300 | 86,235 | 84,846 | |||||||||
Mexico |
23,666 | 25,841 | 27,742 | |||||||||
Chile |
25,158 | 26,013 | 27,220 | |||||||||
USA |
57,490 | 60,771 | 67,442 | |||||||||
Operating Areas |
503,636 | 519,529 | 531,005 | |||||||||
Corporate Activities |
36,199 | 39,365 | 30,449 | |||||||||
Total Group |
539,835 | 558,894 | 561,454 |
(1).- | Considering Spanish regulation on intangibles homogeneous with European one applied as from 2Q14 |
4 November 2014 |
Important information 2 Banco Santander, S.A. (Santander) cautions that this presentation contains forward-looking statements. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macroeconomic, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. The risk factors that we have indicated in our past and future filings and reports, including those with the Securities and Exchange Commission of the United States of America (the SEC) could adversely affect our business and financial performance. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements. Forward-looking statements speak only as of the date on which they are made and are based on the knowledge, information available and views taken on the date on which they are made; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such persons own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in the presentation. In making this presentation available, Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever. Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. Note: Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast. The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments my differ materially from those of such subsidiaries. |
Group performance 9M14 Highlights Results Business areas performance 9M14 Conclusions Appendix |
INCOME STATEMENT Sharp increase in 3Q14: EUR 1,605 mill. (+10% / 2Q14) ATTRIBUTABLE PROFIT 9M14: EUR 4,361 mill. (+32% / 9M13) Higher gross income and lower costs NII + fee income (+1%) and provisions / 9M13 costs (-2%) and provisions (-15%) BALANCE SHEET VOLUMES consolidate trend with Loans: +2% Deposits: +3% further increase over 2Q14 Mutual funds: +4% Improved CREDIT QUALITY NPL ratio: 5.28% (5.45% in June14) and lower cost of credit in 3Q CET1 ratio: 11.44% Total BIS ratio: 12.59% Solid CAPITAL and LIQUIDITY ratios LTD: 112% NOTE: Loans and deposits excluding repos |
Income statement |
Profit recovery over previous quarters continues EUR million Quarterly attributable profit Year-to-date attributable profit +10%* +32%* 4,361 1,605 1,453 1,303 3,310 1,205 1,050 1,055 1,060 1Q13 2Q 3Q 4Q 1Q14 2Q 3Q 9M13 9M14 (*) Excluding fx impact: +9% vs. 2Q14 (*) Excluding fx impact: +45% |
Further GROSS INCOME growth in the third quarter, with the most commercial revenues stable and higher trading gains Gross incomeGroup Net interest income and fee incomeGroup Constant EUR million 10,798 10,295 10,478 9,891 10,098 10,112 9,954 7,126 7,362 7,346 6,608 6,789 6,803 6,888 10,847 10,961 Net interest income 10,722 10,488 10,333 10,029 10,124 2,366 2,400 2,406 2,300 2,320 2,249 2,316 Fee income 1Q13 2Q 3Q 4Q 1Q14 2Q 3Q 1Q13 2Q 3Q 4Q 1Q14 2Q 3Q EUR million Constant EUR million |
The Groups OPERATING EXPENSES reflected integration synergies and the results of productivity and efficiency plans Group operating expenses 9M14 / 9M13 change by principal unit % in constant euros 4,848 5,013 4,917 4,903 5,002 4,754 4,790 Costs Average Costs (nominal) inflation1 (real terms) Spain -7.4 0.0 -7.4 5,068 5,088 4,943 5,060 4,906 5,070 4,847 Portugal -1.1 -0.3 -0.8 Poland 0.3 0.3 0.0 Brazil 1.5 6.3 -4.8 SCF (excl. perimeter) 0.1 0.5 -0.4 UK 3.5 1.6 1.9 Mexico 9.8 4.0 5.8 Chile 4.9 4.1 0.8 1Q13 2Q 3Q 4Q 1Q14 2Q 3Q USA 8.5 1.8 6.7 EUR million Constant EUR million (1) Average year-on-year inflation for the period JanuarySeptember (Source: Thomson Datastream) |
9 2014-16 efficiency and productivity Plan: we raised the 2016 target to EUR 2.0 bill. after surpassing 2014 expectations EUR million Efficiency plan target Expected savings for 2014(e) Brazil 430 (in real terms) 2,000 Spain 300 1,600 (integration and efficiency plan) Sep14: 1,500 EUR 710 reached 1,250 Central Services / Holding 50 1,000 (Zero base) 750 Other units 220 (Poland integration, UK plan, etc.) 1,000 2014 2015 2016 Initial* Revised Group target: grow below inflation in the coming years (*) Including integrations synergies Note: Savings calculated over 2013 costs plus vegetative evolution (inflation, upward/downward movements, ongoing investments). Excluding perimeter and new projects |
Sustained improvement of COST OF CREDIT due to widespread reduction in provisions over 2013 Loan-loss provisions Cost of credit (%) 2.45 2.14 3,399 1.89 3,142 3,025 1.69 1.65 1.56 2,774 2,695 2,638 2,777 1.52 1Q13 2Q 3Q 4Q 1Q14 2Q 3Q 1Q13 2Q 3Q 4Q 1Q14 2Q 3Q EUR million Constant EUR million Note: Cost of credit = 12 month loan-loss provisions / average lending, calculated in current euros |
Grupo Santander P&L 11 In short, profit growth driven by higher net operating income and normalisation of loan-loss provisions 3Q14 Var. / 2Q14 9M14 Var. / 9M13 % %* % %* NII + fee income 9,910 1.4 -0.1 29,006 0.8 7.2 Gross income 10,961 4.5 3.1 31,572 -1.0 4.9 Operating expenses -5,070 3.3 2.0 -14,822 -1.8 3.0 Net operating income 5,891 5.5 4.0 16,750 -0.3 6.6 Loan-loss provisions -2,777 5.2 3.7 -8,110 -15.2 -10.0 PBT 2,556 5.0 3.2 7,140 22.9 34.5 Attributable profit 1,605 10.4 8.5 4,361 31.7 44.7 (*) Changes excluding fx impact Note: Attributable profit does not include the net capital gains expected from the announced transactions of Custody (EUR 410 mill.) and Insurance (EUR 250 mill.), Both transactions are expected to be closed in 4Q14. |
Balance sheet |
Recovery in loans and faster growth in funds continued in 3Q14 Gross loans Deposits + Mutual funds % Var. Sep14 / Jun14 in constant euros1 % Var. Sep14 / Jun14 in constant euros1 Spain -1% Spain +2% Portugal -3% Portugal +6% Poland +2% Poland +10% SCF +1% UK 0% UK +1% USA +4% USA(2) +1% Brazil +3% Brazil +4% Mexico +1% Mexico +4% Chile +6% Chile +2% Group Total +1% Group Total +2% Group: +3.0% Group: +4.7% / Dec13 / Dec13 (1) Excluding repos (2) Excluding portfolio and securitisation disposals: Including them: -2% |
Further improvement in the Groups credit quality in 3Q14 NPL ratio (%) Coverage ratio (%) 67 66 67 68 65 5.61 5.52 5.40 5.45 5.28 S13 D13 M14 J14 S14 S13 D13 M14 J14 S14 ¡ NPL ratio on downward trend ¡ Increased coverage ratio in every ¡ Sharp drop of NPL entries in recent quarter of 2014 quarters |
Widespread NPL ratio improvement by unit The Groups four largest units Net loans to customers % Spain UK Other LatAm Chile 4% 2% Spain Mexico 4% 22% 7.49 7.61 7.59 7.57 6.40 Brazil 10% 1.98 1.98 1.88 1.91 1.80 Portugal 3% USA S13 D13 M14 J14 S14 S13 D13 M14 J14 S14 9% Poland 2% Germany 4% Run-off real Brazil USA estate 1% Other Europe UK 4% 35% 6.12 5.64 5.74 5.78 5.64 3.04 3.09 2.88 2.93 2.68 S13 D13 M14 J14 S14 S13 D13 M14 J14 S14 |
High ratios of solvency, leverage and liquidity Capital ratios Capital 12.59% 12.05% 12.07% ratio 1.15% Tier2 1.28% 1.15% 52 b.p. more in the quarter 11.44% CET12 10.77% 10.92% ¡ Organic capital generation ¡ AT1 issuance Mar141 Jun14 Sep14 Above 100% in the Group Leverage ratio September 14: 4.5% LCR and principal units CRDIV (stable in the quarter) (vs. 60% required by Oct.1, 2015) (1) Considering Spanish regulation on intangibles homogeneous with European one applied as from 2Q14. (2) Including impact from the Alternative Standard Approach (ASA) model of Brazils operational risk, approved by BACEN (0.29 p.p.) but pending authorization from the regulator on the consolidated Group. |
ECB Comprehensive Assessment. Summary 17 The test results underscored the Groups good management and balance sheet quality, as well as the diversification benefits AQR ratio (%) ST Baseline ratio (%) ST Adverse ratio (%) + 161 bp 11.99% 10.38%4 bp 10.34% 10.38%143 bp 10.38% 8.95% CET1 ratio Adjustment Adjusted CET1 ratio Impact CET1 ratio CET1 ratio Impact CET1 ratio Dec13 CET1 ratio Dec13 Dec16 Dec13 Dec16 Dec13 Accurate valuation of Reduced impact due to Strong capital assets and adequate low risk profile and generation provisions diversification In the adverse scenario we have a EUR 19.4 bill. surplus over the minimum required |
AQR. Adjustments resulting from balance sheet review 18 Santander registered the lowest adjustment among its peers, which shows risks correctly classified and adequate coverage ratios AQR impact on CET1 (b.p.) AQR impact on CET1 (EUR mill.) Santander -4 Santander -201 Deutsche -7 Deutsche -252 BNP -15 Intesa Sp. -662 C. Agricole -18 BBVA -676 UniCredit -19 UniCredit -736 BBVA -21 S. Generale -739 S. Generale -22 ING -781 Intesa Sp. -25 BNP -839 ING -29 C. Agricole -865 Commerzbank -55 Commerzbank -1,068 Listed EU entities with assets > EUR 500,000 million (Dec13). Note. AQR exercise considers only euro zone entities |
Stress test. Impact on CET1 in baseline and adverse scenarios (2013-2016) 19 In the baseline scenario, Santander is among the banks generating the most capital. In the adverse scenario, is the one with the lowest impact among peers Stress test impact* on CET1 baseline scenario (b.p.) Stress test impact* on CET1 adverse scenario (b.p.) Lloyds 338 Santander -143 Nordea 165 HSBC -149 Santander 161 Nordea -156 HSBC 121 ING -172 RBS 110 BBVA -178 ING 100 RBS -189 C. Agricole 93 Barclays -195 Barclays 72 C. Agricole -214 Commer. 32 BNP -261 BNP -14 S. Generale -274 BBVA -14 UniCredit -298 UniCredit -16 Commer. -343 S. Generale -32 Intesa Sp. -364 Intesa Sp. -72 Lloyds -399 Deutsche -73 Deutsche -453 (*) Difference between CET1 pre AQR 2013 and CET1 2016 baseline scenario (*) Difference between CET1 pre AQR 2013 and CET1 2016 adverse scenario Listed EU entities with assets > EUR 500,000 million (Dec13). |
Stress test. 2016 surplus / shortfall over minimum CET1 requirement 20 Both, in the baseline and adverse scenarios, Santander is among the banks with the largest capital surplus Surplus / Shortfall over 8% Surplus / Shortfall over 5.5% of baseline scenario (EUR mill.) of adverse scenario (EUR mill.) HSBC 36,948 HSBC 41,061 C. Agricole 22,351 C. Agricole 20,714 Santander 21,982 Santander 19,456 Lloyds 18,852 BNP 17,595 Deutsche 17,561 Deutsche 15,857 BNP 16,331 BBVA 13,223 Nordea 11,885 Nordea 11,311 ING 10,938 ING 10,847 Barclays 10,024 Barclays 10,607 Intesa Sp. 9,419 S. Generale 9,981 BBVA 9,341 Intesa Sp. 8,724 S. Generale 9,122 Commerzbank 6,011 Commerzbank 7,711 RBS 5,622 RBS 7,513 UniCredit 5,580 UniCredit 6,658 Lloyds 2,705 Listed EU entities with assets > EUR 500,000 million (Dec13). |
Stress test. Impact on fully loaded CET1 in baseline and adverse scenarios (2013-2016) 21 Santander performed better than peers also in fully loaded, reflecting a lower risk and more diversified business model Stress test impact* on fully loaded CET1 Stress test impact* on fully loaded CET1 baseline scenario (b.p.) adverse scenario (b.p.) Lloyds 353 Santander -33 Santander 291 BBVA -102 Nordea 165 ING -142 Commer. 164 Nordea -156 ING 147 HSBC -160 Deutsche 136 RBS -189 HSBC 121 Barclays -199 RBS 110 Commer. -200 C. Agricole 96 Deutsche -214 BBVA 73 C. Agricole -225 Barclays 68 UniCredit -250 UniCredit 34 S. Generale -253 S. Generale 12 BNP -272 BNP 4 Intesa Sp. -300 Intesa Sp. 1 Lloyds -410 (*) Difference between fully loaded CET1 2013 and fully loaded CET1 2016 (*) Difference between fully loaded CET1 2013 and fully loaded CET1 2016 baseline scenario adverse scenario Listed EU entities with assets > EUR 500,000 million (Dec13). |
Agenda Group performance 9M14 Highlights Results Business areas performance 9M14 Conclusions Appendix Santander
Santander
Business areas
23 High diversification by country in profit generation Attributable profit by country in 9M14 Portugal, 2% Poland, 6% Spain, 14% Germany, 4% Brazil, 20% Other Europe, 6% Mexico, 8% UK, 20% Chile, 6% Other LatAm, 5% USA, 9% Percentage over
operating areas attributable profit, excluding Spains run-off real estate
Santander
Spain 24
Activity P&L EUR million Volumes1 Cost of new time deposits Var. Sep14 / Sep13 3Q14 %2Q14 9M14 %9M13 NII + Fee income 1,635 -1.7 4,899 5.0 -1% +2% 1.41% 1.36% Gross income 1,733 -2.8 5,307 -0.2 / 2Q14 /
2Q14 Operating expenses -855 -2.1 -2,622 -7.4 4% 0.91% Net op. income 878 -3.4 2,685 7.9 0.75% -2% 0.55% LLPs -429 -12.0 -1,425 -22.4 Loans Funds 3Q13 4Q 1Q14 2Q 3Q Attributable profit 309 18.4 822 123.6 Rise in deposits consistent
with lower cost of funds. Lending impacted by seasonal factors Higher profit driven by lower costs (integration and efficiency plan) and provisions Gross income registered lower trading gains and dividend income from wholesale business Net interest
income rose over 2Q14 and grew at a faster pace year-on-year (+9%) (1) Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds
Santander
Spain 25 Gross
loans Deposits EUR billion EUR billion Loans Deposits 2 178 (excl. repos1) 162 (excl. repos ) 159 160 160 1 15 Retail commercial paper Public sector 13 14 15 Household 78 mortgages 50 50 50 48 Time deposits Other individuals loans to 13 13 12 12
Spain LTD: 99 85% Companies 83 83 85 85 Demand deposits Dec13 Mar14 Jun14 Sep14 Sep14(1) Repos 7 4 3 2 (2) Repos 5 Higher lending in 2014: +1,600 mill. (excl. repos) Growth in funds with focus on profitability
driven by companies and institutions Higher deposits driven by demand deposits Increased new lending* in SMEs (+34%, due to (EUR 5,200 mill. in 3Q14) Santander Advance) and large corporates (+23%) Mutual funds continued to increase (+4%
q-o-q; Higher new lending of home mortgages (+73%) +32% y-o-y), gaining market share although it did not offset the maturities (*) Excluding commercial bills
Santander
Spain. NPL
ratio and entries 26 NPL and coverage ratios (%) NPL entries1 > 90 days Base 100: 2008 45 44 45 45 45 Companies w/o real estate purpose Coverage ratio 170 179 179 142 141 123 100 NPL ratio Mortgages to individuals 7.49 7.61 7.59 7.57 6.40
100 102 74 83 78 71 51 Sep13 Dec13 Mar14 Jun14 Sep14Individuals Cards + Consumer loans 100 97 Sharp fall in net entries (-94% /9M13) 53 44 42 35 28 NPL ratio improved in recent quarters 2008 2009 2010 2011 2012
2013 9M14(1) Gross NPL entries by date (before recoveries), annualised. Provisional
Santander
Portugal 27
Activity P&L EUR million Volumes1 Cost of new term deposits Var. Sep14/Sep13 3Q14 %2Q14 9M14 %9M13 NII + Fee income 206 0.7 612 -3.5 -3% +6% / 2Q14 / 2Q14 Gross income 230 -3.1 695 0.4 1.84% 1.70%
1.72% 1.69% +4% 1.36% Operating expenses -122 0.6 -365 -1.1 Net op. income 108 -7.0 330 2.0 -5% LLPs -32 -21.3 -106 -41.4 Loans Funds 3Q13 4Q 1Q14 2Q 3Q Attributable profit 42 7.2 116 50.0 Sharp deposit capturing in the quarter with
further reduction of the cost of funding Profit continues to normalise. 50% increase year-on-year Commercial revenues driven by lower cost of funds Costs under control and sustained trend in cost of credit reduction (1) Loans excluding repos.
Funds: deposits excluding repos + marketed mutual funds
Santander
Poland 28
Activity P&L EUR million Volumes1 Stock deposit cost Var. Sep14/Sep13 3Q14 %2Q14* 9M14 %9M13* NII + Fee income 322 -1.7 967 10.5 +2% +10% / 2Q14 / 2Q14 Gross income 335 -4.8 1,023 2.3 1.81% 1.69%
1.69% +13% 1.56% 1.64% Operating expenses -143 -2.8 -438 0.3 Net op. income 192 -6.3 585 3.8 +5% LLPs -44 5.5 -129 -0.2 3Q13 4Q 1Q14 2Q 3Q Attributable profit 91 4.4 264 0.5 Loans Funds(*) Changes excluding fx impact Integration
completed with enhanced productivity and commercial activity Higher loans and deposits in the quarter reflected the success of the business strategy Management of NII in a lower interest rate environment. Lower dividend income over 2Q14 Lower
costs (integration) and cost of credit (drop in NPL ratio) (1) Local currency. Loans excluding repos. Funds: deposits excluding repos + mutual funds
Santander
Santander
Consumer Finance Continental Europe 29 Activity P&L EUR million Volumes NII Provisions / ATAs 3Q14 %2Q14 9M14 %9M13 Var. Sep14 / Sep13 NII + Fee income 822 0.0 2,444 3.7 +1% +2% 2.8% 2.7% 2.6%
2.7% 2.6% / 2Q14 / 2Q14 Gross income 821 -0.7 2,447 4.0 Operating expenses -354 -0.8 -1,076 3.7 +13% Net op. income 467 -0.6 1,371 4.3 +5% 3Q13 4Q 1Q14 2Q 3Q LLPs -149 21.3 -401 -12.8 Gross loans New loans NII 3.48% 3.31%
3.33% 3.50% 3.54% Attributable profit 170 -28.4 626 7.0 Prov. 0.93% 0.61% 0.74% 0.70% 0.86% Double-digit growth in new lending enabled market share gain in a recovering market In the area as a whole: solid gross income, costs under control and lower
cost of credit The main units improved net operating income after provisions over 2013 Higher provisions in 3Q14 (partly due to portfolio sales in 2Q14) Strategic agreements (GE Nordics and PSA) will drive future growth Note: Not
including Santander Consumer UK profit, as it is recorded in Santander UK results. If included, attributable profit in 3Q14: EUR 196 mill. (-26% q-o-q); 9M14: EUR 713 mill. (+7% y-o-y)
Santander
Spain run-off
real estate 30 Total balance sheet Coverage ratio EUR billion Net loans Net foreclosures Equity stakes 11.4 10.8 10.3 9.8 9.3 56% 3.7 53% 3.6 3.6 Buildings: 3.5 3.5 43% 6.2 5.7 5.2 4.9 Land: 4.3 62% Sep13 Dec13 Mar14 Jun14
Sep14 Loans Foreclosures Total exposure dropped 19% in the last twelve months (loans -31%) Coverage ratios for loans and foreclosures rose in the quarter 9M14 attributable profit: -EUR 451 mill. (-EUR 493 mill. in 9M13)
Santander
United Kingdom
31 Activity P&L £ million Volumes1 Banking NIM2 Var. Sep14 / Sep13 3Q14 %2Q14 9M14 %9M13 1.81% 1.82% NII + Fee income 1,070 2.4 3,139 13.8 1.79% +1% 0% 1.71% Gross income 1,124 1.7 3,328 9.3 / 2Q14
/ 2Q14 +2% 1.59% Operating expenses -579 1.3 -1,724 3.5 Net op. income 545 2.2 1,604 16.4 -1% LLPs -70 -1.1 -240 -35.3 3Q13 4Q 1Q14 2Q 3Q Attributable profit 326 0.2 962 42.5 Loans Funds Continuing transformation of our retail and
commercial banking franchise, reflected in the results Improving volume trends Higher commercial revenues due to reduced cost of deposits and increased lending Costs efficiency accommodating investment in the business transformation Provisions
reflect good management and a benign credit environment in the UK (1) Volumes in local currency. Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds (2) In local criteria
Santander
United Kingdom
32 Boosting retail customers
and corporates 1|2|3 World Customers Current accounts Corporate loans Business centres / Relationship Managers Million £ billion £ billion 3.3 37.9 709 Launch C/A 23.5 582 (March12) 21.5
2.2 24.6 19.3 503 1|2|3 58 14.4 +54% 37 1.1 +9% +11% 35 +71% Sep12 Sep13 Sep14 Sep12 Sep13 Sep14 Sep12 Sep13 Sep14 Sep12 Sep13 Sep14 Business Relationship centres Managers
Further progress in business diversification; First choice for customers switching1 their growth in loans, in a contracting market, and current account provider to Santander UK (almost 1 in 4) increased deposits Total deposits held by primary
banking Building our capability; additional investment in customers up 36% over 12 months business centres and rollout of enhanced platform (1) Since the introduction in Sep13 of the new system to guarantee customers with their current
account switching
Santander
USA 33 Activity
P&L US$ million Santander Bank1 SCUSA Var. Sep14 / Sep13 Var. Sep14 / Sep13 3Q14 %2Q14 9M14 %9M13 +1% +4% +0.5% +7% NII + Fee income 1,794 -0.3 5,320 13.8 / 2Q14 / 2Q14 / 2Q14 /
2Q14 Gross income 1,931 3.6 5,585 18.0 +34% +5% Operating expenses -684 5.4 -1,985 8.5 +4% +11% Net op. income 1,248 2.7 3,600 24.0 LLPs -811 18.5 -2,244 64.9 Gross loans New loans Attributable profit 259 -5.0 747 -12.9 Loans 2 Funds In
activity, growth of SCUSA new lending and improved trend of Santander Bank Gross income driven by volume growth Costs impacted by the various regulatory processes Higher provisions due to larger SCUSA volumes (coverage ratio: 296%) (1) Local
currency. Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds. (2) Excluding repositioning transactions. Including them: -2% /2Q14; +2% /Sep13
Santander
Brazil 34
Activity P&L EUR million Volumes1 NII Provisions / ATAs Var. Sep14/Sep13 3Q14 %2Q14* 9M14 %9M13* 3.5% 3.7% 3.8% 3.7% +4% +3% 3.4% NII + Fee income 3,018 -0.3 8,826 -1.0 / 2Q14 / 2Q14 Gross
income 3,192 5.3 9,029 -3.6 +8% Operating expenses -1,291 6.5 -3,620 1.5 +6% 3Q13 4Q 1Q14 2Q 3Q Net op. income 1,900 4.5 5,410 -6.7 NII 6.56% 6.59% 6.48% 6.27% 5.88% LLPs -958 1.1 -2,795 -20.2 Prov. Loans Funds 3.11% 2.88% 2.67% 2.55%
2.47% Attributable profit 409 1.9 1,167 1.9 (*) Changes excluding fx impact In 3Q14 funds continued to increase and lending grew at a faster pace Profit registered growth in the year-to-date after rising for the third straight quarter:
Costs well below inflation (higher in 3Q14 due to GetNet and anticipation of salary agreement) Cost of credit continued to decline Stable commercial revenues, with trading gains reflecting management of hedging 13.65%
participated in the voluntary tender offer (Grupo Santander stake after that: 88.30%) (1) Local currency. Loans excluding repos. Funds: deposits excluding repos + marketed mutual funds
Santander
Brazil 35 Net
Interest Income Credit quality NII and loan spreads NPL ratio (%) Constant EUR million 2,382 2,357 2,288 2,298 2,236 2,263 2,209 11.1 10.5 6.90 9.9 9.8 9.9 9.8 6.49 9.1 6.12 5.64 5.74 5.78 5.64 1Q13 2Q 3Q 4Q 1Q14 2Q 3Q M13
J13 S13 D13 M14 J14 S14 Net interest income Loan spreads Lending portfolio LLPs and cost of credit Constant EUR million Var. Sep14/Jun14 1,251 +11% 1,193 1,060 +8% 999 946 920 930 7.5% +4% 7.1% 6.7%
6.3% 5.8% 5.4% 5.1% -0.1% 0% Mortgages Other 1 SMEs / Large Total 1Q13 2Q 3Q 4Q 1Q14 2Q 3Q individuals Companies companies Net loan-loss provisions Cost of credit Net interest income still affected by Lower cost of credit, driven by
reduced lending growth and change of mix improved credit quality (1) Rest = Consumer, payrolls, auto, cards, cheque and personal loans
Santander
Mexico 36
Activity P&L EUR million Volumes1 NII Provisions / ATAs Var. Sep14/Sep13 3Q14 %2Q14* 9M14 %9M13* NII + Fee income 752 1.9 2,171 5.9 +1% +4% 2.7% 2.6% 2.5% 2.5% / 2Q14 / 2Q14 2.3% Gross
income 791 -0.6 2,279 4.8 Operating expenses -319 -0.3 -938 9.8 +17% Net op. income 471 -0.8 1,341 1.6 +10% 3Q13 4Q 1Q14 2Q 3Q LLPs -210 7.4 -579 5.9 NII 4.37% 4.42% 4.10% 3.98% 3.98% BAI 267 -3.8 764 -3.5 Prov. Loans Funds 2.09% 1.81%
1.44% 1.43% 1.49% Attributable profit 167 -3.4 474 -10.4 (*) Changes excluding fx impact Expansion plan reflected in market share gain y-o-y in loans and demand deposits Higher commercial revenues absorbing historically low interest rates and
change of mix Costs grew year-on-year due to expansion plan Provisions grew at a slower pace than loans Profit affected in the year-on-year comparison due to the higher tax rate (1) Local currency. Loans excluding repos. Funds: deposits
excluding repos + marketed mutual funds
Santander
Chile 37
Activity P&L EUR million Volumes1 NII Provisions / ATAs Var. Sep14/Sep13 3Q14 %2Q14* 9M14 %9M13* 3.5% 2.9% 2.9% 3.0% +2% +6% 2.6% NII + Fee income 470 -10.0 1,486 13.7 / 2Q14 / 2Q14 Gross
income 505 -7.7 1,589 11.7 +12% Operating expenses -217 3.7 -628 4.9 +8% 3Q13 4Q 1Q14 2Q 3Q Net op. income 288 -14.8 961 16.6 NII 4.39% 4.38% 4.26% 4.69% 3.97% LLPs -131 11.6 -365 -5.2 Prov. Loans Funds 1.52% 1.44% 1.21% 1.24% 1.34%
Attributable profit 92 -29.5 347 29.9 (*) Changes excluding fx impact The effort in business transformation is reflected in market share gains in target segments Higher profit growth over 2013 driven by higher gross income (volumes, cost of
funds and inflation) and lower cost of credit In 3Q14 profit impacted by lower inflation (already anticipated). Net interest income excluding UF remained at its highest (1) Local currency. Loans excluding repos. Funds: deposits excluding
repos + marketed mutual funds
Other Latin American countries 38 Attributable profit Constant EUR million Argentina Uruguay Peru 220 163 40 36 13 16 9M13 9M14 9M13 9M14 9M13 9M14 Focus on linkage, transactional business and target segments Volumes growing at double-digit rates P&L driven by higher gross income
Santander
Corporate
Activities 39 P&L EUR million 9M14 9M13 Gross income -451 -623 Operating expenses -582 -529 Provisions, tax and minority interests -75 -340 Attributable profit -1,108 -1,492 Lower losses than in 9M13, when a charge for the
integration of the banks in Spain was recorded Higher net interest income due to lower issuance costs Higher trading gains due to management of interest and exchange rates hedging
Santander
Agenda Group
performance 9M14 Highlights Results Business areas performance 9M14 Conclusions Appendix
Santander
Third quarter
summary 41 The Groups profit rose offering better-quality results OPERATING PROFIT - GROUP (Net operating income after provisions) Year-on-year change in constant euros Solid gross income trend amid an environment of lower interest rates and
some economic slowdown. Drivers: +29.0% - Lending growth Lower cost of funds - Good performance of operating expenses -9.5% -18.2% Provisions on a downward trend, with leeway towards normalisation 2012 / 2011 2013 / 2012 9M14/9M13
Current euros -18.1% -16.2% +19.4% Plans to improve productivity, efficiency and linkage Business portfolio and ongoing transactions offer future growth potential
Santander
42 1 Actions to
enhance integrated customer view Targets Improve data quality and analytical capacities Maximize business effectiveness with powerful commercial tools More custom-fit value proposals for each customer Actions Improve data quality together with
IT & Operations and Risk Data Aggregator (RDA) Implement advanced business management tools (Front/Neo) Create specialised models for value segments
Santander
43 1 We are
leveraging Chiles Neo CRM as an advanced business tool model (commercial front) Chile Neo CRM 360º customer view Channels integration Business intelligence Useful and user-friendly Being implemented: Brazil USA UK Spain In 2015 Improved
commercial productivity (53% in Chile) and management teams satisfaction Mexico Poland Portugal
Santander
1 Actions to
enhance integrated customer view Targets Improve data quality and analytical capacities Maximize business effectiveness with powerful commercial tools More custom-fit value proposals for each customer Actions Improve data quality together with
IT & Operations and Risk Data Aggregator (RDA) Implement advanced business management tools (Front/Neo) Create specialised models for value segments 44 2 Distribution models updating Targets Redefine the branch model as a more valuable
channel Enhance digital channels Evolve to a simple banking model, to improve customer experience Actions Review branch model Corporate projects to develop channels Projects to improve the critical processes experienced by customers every day (such
as account openings)
45 2 Update distribution models with multichannel transformation plans implemented across all countries, in order to serve customers via their channel of choice Mobile First Branch model 2H15: 1. Personal Finance Manager 03/15 2. mWallet 4Q14 Prototype 4Q15 4Q14 OPB1Q15 1H15 2H15 2Q15 3. Notifications and Alerts Others 6: 2015 4. Wall 3Q14 4Q14 Contact Center 4Q14 2H15 1. Voice print 2Q15 2H15 ATM / Self-service 2. Speech analytics 2Q15 2Q15 PTC Multichannel 2Q14 4Q14 2Q15 4Q15 Digitizing banking services Internet 1. Channel analysis 11/14 2H15 2. Pull sales 4Q14 OPB 1H15 01/15 Mobile 4Q14 Web 2015 2H15 Digital companies platform / SMEs WiFi in branches New Home: Mobile App 2014: 2H15 Empresas 4Q14 2H15 2015: extent of pilot tests
Santander
Agenda Group
performance 9M14 Highlights Results Business areas performance 9M14 Conclusions Appendix
Santander
Appendix Group
balance sheet Liquidity and funding Secondary segment results NPL, coverage ratios and cost of credit Spreads Quarterly income statements
Santander
48 Group
balance sheet
Santander
Highlights of
the Group balance sheet 49 Retail balance sheet, appropriate for a low risk business model, liquid and well capitalised EUR billion Balance sheet at September 2014 1 Lending: 58% of balance sheet 1,241 1,241 Credit Cash and credit 137 institutions
182 2 institutions 2 Cash, central banks and credit Derivatives 99 institutions: 15% Derivatives 79 3 Other 42 AFS portfolio 83 4 Trading portfolio 68 3 5 Derivatives (with counterparty on the Other* 107 6 liabilities side): 6% of balance sheet
Customer deposits 646 4 Available for sale portfolio (AFS): 7% Net loans to 722 1 customers 5 Issues and Trading portfolio: 5% subordinated 213 liabilities Shareholders equity 104 6 & fixed liabilities Other (goodwill, fixed assets,
accruals): Assets Liabilities 9% (*) Other assets: Goodwill EUR 27 bn., tangible and intangible assets EUR 21 bn., other capital instruments at fair value EUR 1 bn., accruals and other accounts EUR 58 bn.
Santander
50 Liquidity
and funding
Santander
Liquidity and
funding 51 Well-funded balance sheet with high structural liquidity surplus September 2014. EUR billion Santander Group liquidity balance sheet Net loans to 646 Deposits customers 722 Commercial Gap: EUR 76 bill. 62 Securitisations Structural
liquidity1 surplus: Fixed assets 72 EUR 166 bill. (17% net liabilities) & other 137 M/L term funding Financial assets 190 115 Equity (86) and other (27) 24 ST Funding Assets Liabilities Note: Liquidity balance sheet for management
purposes (net of trading derivatives and interbank balances). Provisional (1) Financial assets short term wholesale funding markets
Santander
Liquidity and
funding 52 Adequate liquidity structure of stand-alone units September 2014 Main units and liquidity ratios LTD ratio Deposits + M/L term funding / (net loans / deposits) net loans Spain 85% 155% Portugal 97% 119% Santander Consumer Finance 192% 75%
Poland 85% 121% UK 122% 109% Brazil 103% 128% Mexico 91% 115% Chile 136% 97% Argentina 81% 126% USA* 144% 106% Group Total 112% 117% (*) Including Santander Bank, Puerto Rico and SCUSA
Santander
Liquidity and
funding 53 Higher recourse to wholesale funding at the start of the year, backed by improved markets conditions September 2014 Diversified issuances 9M2014 39 27 US$ Total area, Sterling 27 27% area, 30% 16 Euro M/L term issuance area, 43% 1
11 12 Securitisations 9M13 9M14 (1) Placed in the market and including structured finance Note: 2013 data on a like-for-like basis
Santander
54 Secondary
segment results
Santander
Retail Banking
55 Activity P&L EUR billion EUR million Net loans Deposits 3Q14 %2Q14* 9M14 %9M13* NII + Fee income 9,141 0.2 26,810 5.7 +4%* 0%* 622 Gross income 9,299 1.4 27,048 4.1 521 520 595 Operating expenses -4,209 2.1 -12,296 2.1
Net op. income 5,090 0.7 14,752 5.8 Sep13 Sep14 Sep13 Sep14 LLPs -2,582 7.3 -7,441 -4.2 (*) +1% excluding FX impact (*) -3% excluding FX impact Attributable profit 1,394 -5.4 4,086 15.9 Gross income
(*) excluding FX impact EUR million Sharp exchange rate impact in recent quarters 9,279 9,414 8,847 8,803 8,707 9,041 9,299 Excluding this impact:Recovery of net interest income + fee income, (+6% / 9M13)Costs below inflation
1Q13 2Q 3Q 4Q 1Q14 2Q 3QProvisions: lower year-on-year
Santander
Consumer
Business 56 Includes Continental Europe, United Kingdom and USA (SCUSA) Basic data Gross loans (Sep14): EUR 87 bn. EUR billion Top 31 in Continental12 countries 61 14 Countries Europe Agreements with manufacturers UK 5 67 for
captive financing USA (SCUSA) 21 19.0 Million customers Attributable profit 9M14: EUR 967mill. 157,000 Dealers-participants EUR million 87,509 EUR million in loans Continental 626 Europe 30,571 EUR million in deposits UK 87 967 EUR
million in 9M14 USA (SCUSA) 254 attributable profit (1) Market share of new auto-lending and/or durable goods loans
Santander
Global
Wholesale Banking (GBM) 57 Gross income P&L EUR million EUR million * 3Q14 %2Q14* 9M14 %9M13* +1%TOTAL 3,873 3,918 Trading and capital NII + Fee income 961 -7.4 2,907 13.9 394 527 Gross income 1,284 -4.8 3,918 6.7 Global
Markets 1,344 -8% 1,237 Operating expenses -468 3.8 -1,353 6.0 Financing solutions +9% Customers Net op. income 816 -9.2 2,564 7.0 & advisory 780 850 -3%* Global Transaction LLPs -130 -35.9 -438 -43.3 Services 1,356 -4% 1,304 Attributable
profit 426 -1.3 1,328 31.4 (*) excluding FX impact 9M13 9M14(*) Excluding FX impact: total revenues: +7%; customer revenues +2% TOTAL Customer revenues account for 87% 1,371 1,335 1,306 1,298 of the total Trading 1,196 1,214 1,284
and capital Gross income growth in constant euros (+7% / 9M13) Customers 1,253 1,169 1,168 1,174 1,057 1,092 1,049 Excellent efficiency ratio: 35% Provisions normalising 1Q13 2Q 3Q 4Q 1Q14 2Q 3Q 57
Santander
Private
Banking, Asset Management and Insurance 58 Total revenues for the Group1 P&L EUR million EUR million 3Q14 %2Q14* 9M14 %9M13* -2%2 TOTAL 3,399 3,320 NII + Fee income 273 5.1 787 4.0 Insurance 2,002 -4% 1,920 Gross income
378 2.8 1,092 2.5 Operating expenses -147 0.7 -432 3.3 Asset Management 722 +4% 753 Net op. income 232 4.2 660 2.0 Private Banking 675 -4% 647 LLPs 18 52.9 4 9M13 9M14 Attributable profit 189 3.8 506 9.9 (2) At constant
perimeter and FX rates: Total +3%; Insurance 1%; Asset Mgmt.+14%: (*) excluding FX impact Private Banking: -2% TOTAL 1,161 1,161 1,107 1,133 1,078 1,044 1,080 Impacted by fx rates and reduced perimeter due to sale of 50% of mgmt. companies
Insurance 706 678 631 648 641 618 643 High gross income contribution to the Asset Group (10% of operating areas total) Management 234 246 243 233 251 269 195 At fx rates, constant perimeter and Private Banking 221 237 217 206 215 208 224 total gross
income for the Group increased 1Q13 2Q 3Q 4Q 1Q14 2Q 3Q (+3% / 9M13) (1) Including fees paid to the Group retail networks
Santander
59 NPL,
coverage ratios and cost of credit
Santander
60 NPL ratio
%31.03.13 30.06.13 30.09.13 31.12.13 31.03.14 30.06.14 30.09.14 Continental Europe 6.62 7.83 8.48 9.13 9.12 9.04 8.96 Spain 4.12 5.75 6.40 7.49 7.61 7.59 7.57 Portugal 6.88 7.41 7.86 8.12 8.26 8.16 8.49 Poland 7.39 8.08 7.75 7.84 7.35 7.42 7.43
Santander Consumer Finance 3.98 4.04 3.96 4.01 4.14 4.07 3.97 United Kingdom 2.03 2.01 1.98 1.98 1.88 1.91 1.80 Latin America 5.40 5.23 5.29 5.00 5.06 5.03 4.98 Brazil 6.90 6.49 6.12 5.64 5.74 5.78 5.64 Mexico 1.92 2.20 3.58 3.66 3.62 3.52 3.74
Chile 5.51 5.81 6.00 5.91 5.99 5.94 5.98 USA 3.01 2.96 3.04 3.09 2.88 2.93 2.68 Operating Areas 4.70 5.13 5.39 5.61 5.54 5.46 5.29 Total Group 4.75 5.15 5.40 5.61 5.52 5.45 5.28
Santander
61 Coverage
ratio % 31.03.13 30.06.13 30.09.13 31.12.13 31.03.14 30.06.14 30.09.14 Continental Europe 71.0 63.3 61.1 57.3 58.0 58.3 58.1 Spain 50.3 43.1 45.0 44.0 44.6 44.9 45.5 Portugal 52.9 52.4 51.9 50.0 50.6 53.1 53.9 Poland 67.6 59.3 64.1 61.8 64.6 65.3
65.8 Santander Consumer Finance 108.7 106.9 109.2 105.3 105.1 105.2 106.4 United Kingdom 42.1 42.1 41.6 41.6 42.9 41.1 43.4 Latin America 87.4 86.1 83.6 85.4 86.1 86.3 83.5 Brazil 90.4 91.3 92.0 95.1 95.2 94.8 91.4 Mexico 157.1 142.7 99.0 97.5 98.6
96.6 90.1 Chile 53.9 49.9 49.7 51.1 50.7 51.7 52.3 USA 149.6 156.5 148.9 148.1 163.3 165.0 184.1 Operating Areas 75.0 69.6 67.2 64.6 66.0 66.4 67.0 Total Group 74.1 69.7 67.1 64.9 66.3 66.7 67.5
Santander
62 Cost of
credit%31.03.13 30.06.13 30.09.13 31.12.13 31.03.14 30.06.14 30.09.14 Continental Europe 3.13 2.33 1.71 1.23 1.21 1.14 1.08 Spain 1.23 1.26 1.36 1.36 1.37 1.31 1.21 Portugal 1.18 1.10 0.93 0.73 0.63 0.55 0.47 Poland 1.22 1.18 1.09 1.01 0.98 0.92
0.95 Santander Consumer Finance 1.26 1.15 1.13 0.96 0.89 0.87 0.85 United Kingdom 0.29 0.26 0.26 0.24 0.23 0.22 0.19Latin America 5.07 4.87 4.73 4.53 4.24 3.95 3.77 Brazil 7.46 7.07 6.72 6.34 5.82 5.38 5.14 Mexico 2.46 2.73 3.27 3.47 3.59 3.58 3.26
Chile 1.95 2.00 1.96 1.92 1.82 1.76 1.71 USA 1.89 1.95 2.17 2.48 2.94 3.15 3.40Operating Areas 2.49 2.15 1.85 1.65 1.61 1.55 1.50Total Group 2.45 2.14 1.89 1.69 1.65 1.56 1.52Cost of credit = 12 month loan-loss provisions / average lending
Santander
Spain run-off
real estate. Exposure and coverage ratios 63 Coverage by borrowers situation Total coverage (September 2014) (problematic assets + performing loans) EUR Million provisions / exposure (%) 54% Total real estate Gross risk Coverage Net
exposure Fund Risk Non-performing 7,235 4,251 2,984 Substandard1 1,775 636 1,139 Sep14 Foreclosed real estate 7,946 4,416 3,530 Non-performing 59% Substandard1 36% Total problematic assets 16,956 9,303 7,653 2 Foreclosed real estate 56%
Performing loans 207 0 207 Total problematic assets 55% Real estate exposure 17,163 9,303 7,860 Performing loans2 0% (1) 100% up-to-date with payments (2) Performing loans: loans up-to-date with payments
Santander
Spain run-off
real estate. Loans and foreclosures 64 LOANS with real estate purpose Foreclosed REAL ESTATE (Sep. 2014) EUR Million EUR Million Gross Net amount Coverage amount Sep14 Dec13 Var. Finished buildings 3,850 4,673 -823 Finished buildings
2,329 43% 1,335 Buildings under constr. 345 614 -269 Buildings under constr. 559 47% 298 Developed land 2,949 3,124 -175 Developed land 2,523 61% 988 Building and other land 803 1,116 -313 Building land 2,467 64% 884 Non mortgage guarantee 1,270
1,828 -558 Other land 68 62% 25 Total 9,217 11,355 -2,138 Total 7,946 56% 3,530
Santander
65 Spreads
Santander
66 Spreads on
loans and deposits % 1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 Retail Banking Spain Loan spreads 2.21 2.26 2.33 2.43 2.39 2.36 2.37 Deposit spreads 0.16 0.28 0.15 0.20 0.45 0.47 0.41 TOTAL 2.37 2.54 2.48 2.63 2.84 2.83 2.78 Retail Banking Portugal
Loan spreads 2.44 2.44 2.44 2.42 2.44 2.39 2.36 Deposit spreads (1.22) (1.18) (1.06) (0.99) (0.93) (0.84) (0.89) TOTAL 1.22 1.26 1.38 1.43 1.51 1.55 1.47 Retail Banking Poland Loan spreads 2.41 2.45 2.43 2.53 2.51 2.47 2.45 Deposit
spreads 0.73 0.72 0.73 0.98 1.12 1.22 1.16 TOTAL 3.14 3.17 3.16 3.51 3.63 3.69 3.61 Santander Consumer Finance Loan spreads 4.76 4.83 4.93 4.91 5.04 5.03 5.06 Retail Banking United Kingdom Loan spreads 2.78 2.80 2.85 2.84 2.83 2.76 2.69 Deposit
spreads (1.25) (1.17) (1.00) (0.86) (0.82) (0.70) (0.61) TOTAL 1.53 1.63 1.85 1.98 2.01 2.06 2.08
Santander
67 Spreads on
loans and deposits%1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 Retail Banking Brazil Loan spreads 13.09 12.51 11.93 11.82 11.76 11.60 10.98 Deposit spreads 0.72 0.75 0.84 0.95 0.90 0.92 1.00 TOTAL 13.81 13.26 12.77 12.77 12.66 12.52 11.98Retail
Banking Mexico Loan spreads 8.46 8.41 8.34 8.23 8.17 7.83 7.69 Deposit spreads 1.86 1.64 1.56 1.51 1.52 1.46 1.38 TOTAL 10.32 10.05 9.90 9.74 9.69 9.29 9.07Retail Banking Chile Loan spreads 4.31 4.27 4.01 3.98 3.98 4.00 3.97 Deposit spreads 2.39
2.47 2.42 2.31 2.35 2.37 2.35 TOTAL 6.70 6.74 6.43 6.29 6.33 6.37 6.32Retail Banking USA Loan spreads 2.51 2.52 2.52 2.49 2.44 2.57 2.61 Deposit spreads 0.34 0.33 0.57 0.41 0.73 0.65 0.64 TOTAL 2.85 2.85 3.09 2.90 3.17 3.22 3.25
Santander
68 Quarterly
Income Statements
Santander
69 Santander
Group EUR million1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 9,689 9,833 9,245 9,275 9,323 9,773 9,910 28,766 29,006 Gross income 10,722 10,847 10,333 10,029 10,124 10,488 10,961 31,903 31,572 Operating expenses
(5,068) (5,088) (4,943) (5,060) (4,847) (4,906) (5,070) (15,098) (14,822) Net operating income 5,655 5,760 5,390 4,968 5,277 5,582 5,891 16,804 16,750 Net loan-loss provisions
(3,142) (3,399) (3,025) (2,774) (2,695) (2,638) (2,777) (9,566) (8,110) Other (372) (549) (509) (366) (433) (508) (558) (1,430) (1,500) Profit before taxes
2,141 1,812 1,856 1,828 2,149 2,435 2,556 5,808 7,140Consolidated profit 1,564 1,345 1,337 1,301 1,579 1,771 1,901 4,246 5,252Attributable profit 1,205 1,050 1,055 1,060 1,303 1,453 1,605 3,310 4,361
Santander
70 Santander
Group Constant EUR million1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 8,908 9,109 9,052 9,204 9,492 9,762 9,751 27,068 29,006 Gross income 9,891 10,098 10,112 9,954 10,295 10,478 10,798 30,102 31,572 Operating expenses
(4,754) (4,790) (4,848) (5,013) (4,917) (4,903) (5,002) (14,392) (14,822) Net operating income 5,137 5,309 5,264 4,940 5,378 5,575 5,797 15,710 16,750 Net loan-loss provisions
(2,875) (3,160) (2,977) (2,771) (2,746) (2,633) (2,731) (9,011) (8,110) Other (360) (531) (500) (358) (440) (507) (552) (1,391) (1,500) Profit before taxes
1,902 1,618 1,788 1,812 2,192 2,435 2,513 5,308 7,140Consolidated profit 1,384 1,198 1,292 1,293 1,611 1,771 1,869 3,874 5,252Attributable profit 1,062 932 1,019 1,053 1,329 1,454 1,578 3,013 4,361
Santander
71 Continental
Europe EUR million1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 2,878 2,950 2,859 2,841 2,973 3,077 3,013 8,686 9,063 Gross income 3,171 3,163 3,152 2,979 3,196 3,256 3,139 9,485 9,591 Operating expenses
(1,651) (1,619) (1,607) (1,618) (1,607) (1,582) (1,557) (4,877) (4,746) Net operating income 1,520 1,543 1,545 1,361 1,589 1,673 1,582 4,608 4,844 Net loan-loss provisions
(901) (993) (946) (763) (791) (770) (737) (2,840) (2,297) Other (192) (194) (188) (185) (152) (196) (151) (574) (499) Profit before taxes 427 356 411 413 647
707 694 1,193 2,048Consolidated profit 331 290 327 301 499 536 518 949 1,553Attributable profit 303 248 283 282 463 499 472 833 1,434
Santander
72 Spain EUR
million1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 1,557 1,602 1,508 1,524 1,602 1,663 1,635 4,666 4,899 Gross income 1,798 1,780 1,742 1,634 1,792 1,782 1,733 5,319 5,307 Operating expenses
(953) (941) (936) (902) (894) (873) (855) (2,831) (2,622) Net operating income 844 838 805 732 898 909 878 2,488 2,685 Net loan-loss provisions
(516) (690) (630) (575) (507) (488) (429) (1,836) (1,425) Other (36) (29) (59) (11) (33) (51) (9) (124) (93) Profit before taxes 293 119 116 145 358 370 440
529 1,168Consolidated profit 204 84 81 98 253 261 310 369 824Attributable profit 203 84 81 98 251 261 309 368 822
Santander
73 Portugal EUR
million1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 202 221 211 198 202 204 206 634 612 Gross income 231 233 228 224 228 237 230 693 695 Operating expenses
(124) (122) (123) (126) (122) (121) (122) (369) (365) Net operating income 107 112 105 97 106 116 108 324 330 Net loan-loss provisions
(64) (62) (56) (11) (34) (40) (32) (182) (106) Other (13) (17) (6) (42) (30) (29) (20) (36) (79) Profit before taxes 31 32 44 44 42 47 57 106 145Consolidated
profit 21 25 32 29 33 37 42 77 112Attributable profit 21 25 32 37 36 39 42 77 116
Santander
74 Poland EUR
million1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 278 290 302 310 317 328 322 870 967 Gross income 315 337 342 323 334 353 335 994 1,023 Operating expenses
(156) (142) (136) (159) (147) (148) (143) (434) (438) Net operating income 159 195 206 165 188 205 192 560 585 Net loan-loss provisions
(42) (51) (35) (39) (43) (42) (44) (128) (129) Other (5) 6 (2) (4) (3) (16) 8 (1) (11) Profit before taxes 112 149 169 121 142 147 156 431 445Consolidated profit 90 123
135 96 115 120 122 349 358Attributable profit 70 91 100 72 85 88 91 261 264
Santander
75 Poland
Constant EUR million1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 276 292 307 310 318 327 322 875 967 Gross income 313 338 348 324 335 352 335 1,000 1,023 Operating expenses
(155) (142) (139) (159) (147) (147) (143) (436) (438) Net operating income 158 196 209 165 188 205 192 564 585 Net loan-loss provisions
(42) (52) (36) (39) (43) (42) (44) (129) (129) Other (5) 6 (2) (4) (3) (16) 8 (1) (11) Profit before taxes 112 150 172 122 142 147 156 433 445Consolidated profit 90 123
138 96 116 120 122 351 358Attributable profit 70 91 102 73 85 88 91 263 264
Santander
76 Santander
Consumer Finance EUR million1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 779 779 799 762 800 822 822 2,358 2,444 Gross income 776 775 801 759 800 827 821 2,352 2,447 Operating expenses
(351) (341) (345) (353) (366) (357) (354) (1,038) (1,076) Net operating income 425 434 456 405 434 470 467 1,315 1,371 Net loan-loss provisions
(171) (131) (158) (105) (130) (123) (149) (460) (401) Other (21) (29) (15) (5) (14) (17) (71) (65) (102) Profit before taxes 233 274 283 295 291 330 247 790
868Consolidated profit 184 210 217 213 225 245 184 611 653Attributable profit 176 201 208 209 219 237 170 585 626
Santander
77 United
Kingdom GBP million1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 896 906 956 1,014 1,023 1,045 1,070 2,758 3,139 Gross income 973 1,048 1,022 1,100 1,100 1,105 1,124 3,044 3,328 Operating expenses
(560) (567) (538) (547) (574) (571) (579) (1,665) (1,724) Net operating income 413 481 484 553 526 533 545 1,379 1,604 Net loan-loss provisions
(137) (103) (132) (121) (99) (71) (70) (371) (240) Other (35) (87) (22) (55) (38) (51) (58) (145) (148) Profit before taxes 241 291 330 377 388 411 417 863
1,216Consolidated profit 191 224 261 301 311 325 326 675 962Attributable profit 191 224 261 301 311 325 326 675 962
Santander
78 United
States USD million 1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 1,488 1,558 1,631 1,658 1,728 1,798 1,794 4,677 5,320 Gross income 1,538 1,573 1,622 1,721 1,789 1,864 1,931 4,733 5,585 Operating expenses
(586) (605) (637) (676) (652) (649) (684) (1,829) (1,985) Net operating income 952 968 985 1,045 1,137 1,215 1,248 2,904 3,600 Net loan-loss provisions
(337) (462) (561) (657) (749) (684) (811) (1,361) (2,244) Other (14) (24) (38) (37) (3) (4) (19) (76) (26) Profit before taxes 601 481 386 351 385 527 418
1,468 1,330 Consolidated profit 413 349 288 244 276 362 324 1,050 962 Attributable profit 333 292 233 206 216 272 259 857 747
Santander
79 Brazil EUR
million 1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 3,563 3,484 2,899 2,992 2,828 2,979 3,018 9,946 8,826 Gross income 3,781 3,552 3,115 3,070 2,851 2,986 3,192 10,448 9,029 Operating expenses
(1,359) (1,356) (1,263) (1,346) (1,133) (1,196) (1,291) (3,978) (3,620) Net operating income 2,422 2,196 1,852 1,724 1,719 1,791 1,900 6,470 5,410 Net loan-loss provisions
(1,471) (1,372) (1,065) (985) (905) (933) (958) (3,908) (2,795) Other (78) (133) (126) (162) (143) (166) (253) (336) (561) Profit before taxes 873 691 661 577
671 693 689 2,225 2,053 Consolidated profit 652 525 469 392 469 504 520 1,647 1,493 Attributable profit 499 420 358 301 364 395 409 1,277 1,167
Santander
80 Brazil
Constant EUR million 1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 3,030 3,027 2,860 2,987 2,956 2,940 2,930 8,917 8,826 Gross income 3,215 3,088 3,064 3,072 2,980 2,946 3,103 9,367 9,029 Operating expenses
(1,156) (1,178) (1,233) (1,332) (1,184) (1,180) (1,256) (3,566) (3,620) Net operating income 2,060 1,910 1,831 1,739 1,796 1,767 1,847 5,801 5,410 Net loan-loss provisions
(1,251) (1,193) (1,060) (999) (946) (920) (930) (3,504) (2,795) Other (66) (115) (121) (157) (149) (164) (248) (302) (561) Profit before taxes 743 602 651 583
702 683 669 1,995 2,053 Consolidated profit 555 458 464 399 490 498 505 1,477 1,493 Attributable profit 424 366 355 307 380 390 397 1,145 1,167
Santander
81 Mexico EUR
million 1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 725 730 730 718 699 720 752 2,185 2,171 Gross income 770 795 751 705 713 775 791 2,316 2,279 Operating expenses
(299) (304) (307) (315) (307) (312) (319) (910) (938) Net operating income 472 490 444 390 407 463 471 1,406 1,341 Net loan-loss provisions
(142) (184) (257) (218) (179) (191) (210) (583) (579) Other 26 (2) (3) (4) (2) (2) 6 21 2 Profit before taxes 355 305 184 168 226 271 267 844 764 Consolidated profit 315 263 162
193 178 214 217 740 609 Attributable profit 241 199 123 149 138 169 167 564 474
Santander
82 Mexico
Constant EUR million 1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 681 668 702 716 713 722 736 2,051 2,171 Gross income 724 727 723 705 728 778 773 2,174 2,279 Operating expenses
(281) (279) (295) (313) (313) (313) (312) (854) (938) Net operating income 443 449 428 392 415 465 461 1,320 1,341 Net loan-loss provisions
(133) (169) (245) (216) (182) (191) (206) (547) (579) Other 24 (2) (3) (3) (2) (2) 6 20 2 Profit before taxes 334 278 180 172 231 272 261 792 764 Consolidated profit 296 240 159
195 182 215 212 694 609 Attributable profit 227 182 121 150 141 170 164 529 474
Santander
83 Chile EUR
million 1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 512 502 533 521 489 526 470 1,546 1,486 Gross income 550 560 573 566 533 551 505 1,683 1,589 Operating expenses
(232) (245) (231) (218) (201) (210) (217) (708) (628) Net operating income 319 314 342 348 332 341 288 975 961 Net loan-loss provisions
(155) (147) (153) (142) (116) (118) (131) (456) (365) Other (1) 3 6 (4) (7) (3) 3 8 (7) Profit before taxes 163 170 194 203 209 220 160 527 589 Consolidated profit 148 140 166 169
176 192 136 454 503 Attributable profit 103 97 116 119 123 132 92 316 347
Santander
84 Chile
Constant EUR million 1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income 420 417 469 479 486 526 473 1,307 1,486 Gross income 452 466 505 521 530 551 508 1,422 1,589 Operating expenses
(190) (204) (204) (202) (200) (210) (218) (598) (628) Net operating income 262 261 301 319 330 341 290 824 961 Net loan-loss provisions
(127) (123) (135) (131) (115) (118) (132) (385) (365) Other (1) 3 5 (3) (7) (3) 3 7 (7) Profit before taxes 134 142 170 185 208 220 161 445 589 Consolidated profit 121 117 146 155
175 192 137 383 503 Attributable profit 85 81 102 109 122 132 93 267 347
Santander
85 Corporate
Activities EUR million1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 9M 13 9M 14 NII + Fee income (588) (526) (541) (618) (542) (495) (466) (1,655) (1,503) Gross income
(322) (138) (163) (314) (224) (237) 10 (623) (451) Operating expenses (177) (176) (176) (167) (191) (197) (194) (529) (582) Net operating income
(499) (314) (339) (482) (416) (434) (183) (1,152) (1,033) Net loan-loss provisions (29) (189) 14 2 1 (1) 0 (203) 0 Other (66) (89) (124) 106
(72) (67) (90) (279) (229) Ordinary profit before taxes (594) (591) (448) (374) (487) (502) (273) (1,634) (1,262)Ordinary consolidated profit
(543) (521) (432) (374) (408) (444) (262) (1,495) (1,113) Ordinary attributable profit (543) (519) (430) (384) (405) (444) (259) (1,492) (1,108) Attributable
profit (543) (519) (430) (384) (405) (444) (259) (1,492) (1,108)
Santander
Santander a
bank for your ideas Dow Jones Sustainability Indexes Member 2011/12 FTSE4Good
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Banco Santander, S.A. | ||||||||
Date: November 5, 2014 | By: | /s/ José Antonio Álvarez | ||||||
Name: | José Antonio Álvarez | |||||||
Title: | Executive Vice President |