FORM 6-K
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Report of Foreign Issuer
Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934
For the month of May, 2019
Commission File Number: 001-12518
Banco Santander, S.A.
(Exact name of registrant as specified in its charter)
Ciudad Grupo Santander
28660 Boadilla del Monte (Madrid) Spain
(Address of principal executive office)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:
Form 20-F ☒ Form 40-F ☐
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):
Yes ☐ No ☒
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):
Yes ☐ No ☒
Banco Santander, S.A.
Santander earns 1,840 million in attributable profit for the first quarter of 2019
Profit before tax increased by 3% in constant euros to 3,684 million
Madrid, 30 April 2019 - PRESS RELEASE
∎ | Attributable profit fell by 10% year-on-year after a net charge of 108 million relating to restructuring costs in UK and Poland, asset sales and disposals. |
∎ | Underlying business trends were solid in the quarter, with net interest income increasing by 3% to 8,682 million, and expenses falling by 2% in real terms. Lending and customer funds increased by 4% and 5% respectively year-on-year in constant euros (i.e. excluding the impact of FX). |
∎ | The number of customers using Santander as their primary bank continued to grow, with loyal customers increasing by 1.8 million year-on-year to 20.2 million. In total the Group now serves 144 million customers, more than any bank in Europe and the Americas. |
∎ | Digital adoption also continued to accelerate, with 33.9 million customers now using digital services (+6.5 million year-on-year). This has helped the bank maintain a top-three position for customer satisfaction in seven of its main countries. |
∎ | Credit quality improved further, with the non-performing loan ratio falling by 40 basis points (bps) to 3.62% year-on-year and loan-loss provisions reducing by 5% to 2,172 million. Cost of credit was seven basis points lower year-on-year at 0.97%, the lowest level since 2008. |
∎ | These positive trends were offset, however, by a fall in market related revenues; an adjustment for high inflation in Argentina; and the adoption of IFRS 16. As a result, underlying profit fell by 2% year-on-year in constant euros to 1,948 million. |
∎ | Strong organic capital generation in the quarter (+20 bps) partially offset the regulatory impacts, allowing the Group to maintain a CET1 capital ratio of 11.25%. |
∎ | The Group remains among the most profitable and efficient banks in its peer group, with a statutory return on tangible equity (RoTE) of 11.2%, and a cost-to-income ratio of 47.6%. Tangible net asset value per share increased by 3% during the quarter to 4.30. |
Banco Santander Group Executive Chairman, Ana Botín, said:
The number of loyal and digital customers increased by 1.8 million and 6.5 million respectively since Q1 2018, helping to increase customer revenues during the first quarter of this year, while credit quality and costs performed well.
Underlying profit has increased in seven of our ten core markets, with the US our fastest growing market again, increasing attributable profit by 46% year-on-year, while Brazil and Mexico are maintaining the positive momentum established in recent years. This has been achieved despite a difficult operating environment, particularly in the UK and Europe.
Corporate Communications | 1 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
The bottom line was impacted by restructuring charges and assets sales, however, we have continued to deliver strong organic capital generation while increasing shareholder value, growing TNAV per share by 3% in the quarter.
Looking forward, we continue to invest in digital transformation, which together with our unique geographic footprint creates significant opportunities for profitable growth. We are confident we will achieve our medium-term targets, including a RoTE of 13-15%.
Results Summary (Q119 v Q118)
Q119 (m)
|
Q119 v Q118
|
Q119 v Q118 (EX FX)
| ||||
Total income | 12,085 | -1% | +2% | |||
Operating expenses | -5,758 | 0% | +2% | |||
Net operating income | 6,327 | -1% | +1% | |||
Net loan-loss provisions | 2,172 | -5% | -4% | |||
Profit before tax | 3,684 | 0% | +3% | |||
Tax | -1,326 | +4% | +7% | |||
Underlying profit | 1,948 | -5% | -2% | |||
Net capital gains and provisions | -108 | - | - | |||
Attributable Profit | 1,840 | -10% | -8% |
The Groups achieved an attributable profit of 1,840 million during the first quarter of 2019, down 10% year-on-year (-8% in constant euros) after the Group incurred a net charge of 108 million relating to asset sales and restructuring. The charge reflected a 150 million gain from the sale of 51% of the Groups stake in Prisma in Argentina, offset by a 180 million loss from the sale of a portfolio of residential properties in Spain and a 78 million charge relating to restructuring costs in the UK and Poland.
During the quarter the bank saw solid customer trends, with net interest income increasing by 3% year-on-year (+5% in constant euros) and lending and funds increasing by 4% and 5% respectively over the same period in constant euros. The number of loyal customers (customer using Santander as their primary bank) has increased by 1.8 million since Q1 2018, while total customers have increased by five million to 144 million over the same period.
These positive trends were offset, however, by a fall in market related revenues, an adjustment for high inflation in Argentina, and the impact of IFRS 16 (which changed the accounting treatment for sale and lease-backs), as well as a 7% increase in taxes in constant euros. As a result, underlying profit fell by 2% year-on-year in constant euros to 1,948 million, while profit before tax increased by 3%, also in constant euros.
Adoption of digital products and services continued to accelerate in the quarter, with the number of digital customers increasing by 24% year-on-year to 33.9 million. Openbank, the largest full service digital bank in Europe by assets, began testing in Germany during the quarter and plans to launch in the Netherlands and Portugal later this year.
Corporate Communications | 2 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
The Groups ongoing investment in digital helped the bank maintain a top-three ranking for customer satisfaction in seven of its core countries, while also improving operational efficiency. Santanders cost-to-income ratio remained among the lowest of its peers at 47.6%, with operating expenses falling by 2% in real terms due to synergies from integrations.
The Groups geographic diversification remained one of its key strengths with the Americas contributing 52% of Group underlying profit and Europe 48%. Brazil remained the largest contributor with 29% of total Group attributable profit, followed by Spain with 16%, Santander Consumer Finance with 13% and the UK with 11%.
Credit quality improved further in the quarter, with the non-performing loan ratio falling by 40 bps to 3.62% year-on-year and loan-loss provisions reducing by 5% to 2,172 million. Cost of credit (the rate at which the bank needs to provision when lending money) was seven basis points lower than Q1 2018 at 0.97%, the lowest level since 2008.
Organic CET1 capital generation in the quarter was strong (+20 bps), offsetting in part the impact of various regulatory changes, including IFRS 16 (-19 bps), the phase in of IFRS 9 (-3 bps), changes to capital models in Spain (-2 bps) and the adoption of TRIM (-5 bps). As a result, the Group maintained a CET1 ratio of 11.25%, in line with its medium-term target of 11-12%.
Tangible net asset value per share, a key measure of shareholder value, increased by 3% during the quarter to 4.30, while the Group maintained one of the highest statutory return on tangible equity among its peers at 11.2%.
Country Summary (Q119 v Q118)
In Brazil, earnings continued to grow, with attributable profit increasing by 7% to 724 million (+15% in constant euros), as the bank remained focused on customer loyalty and satisfaction, while keeping costs under control. As a result, ROTE was 21% in the first quarter. Lending remained strong, with double digit growth in retail loans and consumer finance, while deposits were 14% higher year-on-year in constant euros. Santander Brazil continued to progress in its digital and commercial transformation, with the launch of Santander On, an app which helps customers in their financial decisions, and Pi, a digital investment platform. Digital customers grew 35% year on year and loyal clients increased by 15%.
In Spain, the migration of Popular to the Santander platform continued during the quarter, with the resulting synergies helping drive a reduction in expenses of 5.7% year-on-year. Attributable profit reduced by 11% year-on-year to 403 million after Q1 2018 benefited from debt sales and more favourable markets. A reduction in wholesale banking activity led to a fall in fee income of 8.7% year-on-year, despite good business trends overall.
New lending increased by 3% year-on-year driven by good growth in SMEs, business and retail, while our strategic focus on companies led to an increase in loyal business customers of 20% over the same period. Interest income was up 6%, with the cost of deposits falling to 0.12%. Deposits were up 5% year-on-year, while lending was down 3%, due to the deleveraging of large corporates and a drop in the stock of mortgages.
Corporate Communications | 3 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
Santander Consumer Finance, a leader in consumer finance in Europe, increased attributable profit by 1% during the period to 325 million (+1% in constant euros), driven by higher net interest income (+3% in constant euros), combined with strong cost control and historically low NPLs and cost of credit.
In Mexico attributable profit increased by 18% to 206 million (+12% in constant euros) as the bank increased loyal customers by 28% and digital customers by 57%. Strong growth in lending across all segments led to an increase in interest income of 12% year-on-year in constant euros. This, combined with strong credit quality, resulted in an increase in RoTE of 65 basis points to 20.2%. On April 12th, the Group announced its intention to acquire the 25% stake in Santander Mexico that it doesnt already control through an exchange offer.
In the UK attributable profit fell by 36% to 205 million (-37% in constant euros) following a 66 million charge for restructuring costs. Excluding the impact of this, underlying profit fell by 15% (16% in constant euros) as a highly competitive environment placed pressure on revenues, and costs increased due to higher investments in strategic, digital transformation and regulatory projects. Lending and customer funds both increased by 1%.
Santander US registered a very positive quarter, with attributable profit increasing by 46% to 182 million (+35% in constant euros) due to positive trends across all main lines. Total income increased by 6% in constant euros, supported by higher balances and yields at SBNA, and higher volumes and leasing activity in SCUSA, while the cost trend continued to improve due to the implantation of cost optimisation measures. Loan loss provisions fell by 2% in constant euros, while the cost of credit and NPL ratio also improved year-on-year.
In Argentina, attributable profit was 161 million, up 143% (377% in constant euros) following the sale in February of 51% of the banks stake in payments company Prisma Medios de Pago, which generated a net capital gain of 150 million. Excluding this transaction, underlying profit was down 84% (68% in constant euros), to 11 million, as a result of the negative impact of high inflation adjustments and a challenging business environment
In Chile, attributable profit fell by 1% to 149 million (+1% in constant euros). Interest income fell by 8% in constant euros due to low inflation and an interest rate rise in the quarter, which affects short term spreads, but was offset by growth in business volumes in core products, cost control and improved credit quality. Lending and deposits increased by 8% and 4% respectively year-on-year in constant euros.
In Portugal, attributable profit increased by 7% to 135 million with income increasing by 5% and costs declining by 1%. Growth in new lending was strong, with market shares in new loans to companies and mortgages of around 20%, while the cost of credit fell to 0.03%.
In Poland, business volumes reflected the integration of Deutsche Bank Polskas retail and SMEs businesses, which was completed at the end of 2018, with lending growing by 29% and deposits by 32%, both in constant euros. Attributable profit fell by 21% (18% in constant euros), to 50 million, as the bank took a charge for restructuring costs of 12 million. Underlying profit fell by 2% (+1% in constant euros) due to an increased contribution to the Bank Guarantee Fund and Banking Tax.
Corporate Communications | 4 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
About Banco Santander
Banco Santander is the largest bank in the Eurozone with a market capitalisation of 67,292 million at 31 March 2019. It has a strong and focused presence in ten core markets across Europe and the Americas with more than 4 million shareholders and 200,000 employees serving 144 million customers.
Corporate Communications | 5 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
Key consolidated data (from Q1 2019 financial report)
BALANCE SHEET (EUR million) | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
Total assets |
1,506,151 | 1,459,271 | 3.2 | 1,438,470 | 4.7 | 1,459,271 | ||||||||||||||||||
Loans and advances to customers |
910,195 | 882,921 | 3.1 | 856,628 | 6.3 | 882,921 | ||||||||||||||||||
Customer deposits |
808,361 | 780,496 | 3.6 | 767,340 | 5.3 | 780,496 | ||||||||||||||||||
Total funds |
1,019,878 | 980,562 | 4.0 | 977,488 | 4.3 | 980,562 | ||||||||||||||||||
Total equity |
110,365 | 107,361 | 2.8 | 105,466 | 4.6 | 107,361 | ||||||||||||||||||
Note: Total funds includes customer deposits, mutual funds, pension funds and managed portfolios
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| |||||||||||||||||||||||
INCOME STATEMENT (EUR million) | Q119 | Q418 | % | Q118 | % | 2018 | ||||||||||||||||||
Net interest income |
8,682 | 9,061 | (4.2 | ) | 8,454 | 2.7 | 34,341 | |||||||||||||||||
Total income |
12,085 | 12,542 | (3.6 | ) | 12,151 | (0.5 | ) | 48,424 | ||||||||||||||||
Net operating income |
6,327 | 6,606 | (4.2 | ) | 6,387 | (0.9 | ) | 25,645 | ||||||||||||||||
Underlying profit before tax (1) |
3,684 | 3,546 | 3.9 | 3,689 | (0.1 | ) | 14,776 | |||||||||||||||||
Underlying attributable profit to the parent (1) |
1,948 | 2,022 | (3.7 | ) | 2,054 | (5.2 | ) | 8,064 | ||||||||||||||||
Attributable profit to the parent |
1,840 | 2,068 | (11.0 | ) | 2,054 | (10.4 | ) | 7,810 | ||||||||||||||||
Variations in constant euros: Q119 / Q418: NII: -3.7%; Total income: -2.9%; Net operating income: -4.2%; Underlying attributable profit: -4.1%; Attributable profit: -11.4% Q119 / Q118: NII: +4.5%; Total income: +1.6%; Net operating income: +1.4%; Underlying attributable profit: -2.2%; Attributable profit: -7.7%
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EPS, PROFITABILITY AND EFFICIENCY (%) | Q119 | Q418 | % | Q118 | % | 2018 | ||||||||||||||||||
Underlying EPS (euros) (1) |
0.111 | 0.116 | (4.2 | ) | 0.120 | (7.3 | ) | 0.465 | ||||||||||||||||
EPS (euros) |
0.104 | 0.119 | (12.2 | ) | 0.120 | (12.9 | ) | 0.449 | ||||||||||||||||
RoE |
7.85 | 8.46 | 8.67 | 8.21 | ||||||||||||||||||||
Underlying RoTE (1) |
11.31 | 11.93 | 12.42 | 12.08 | ||||||||||||||||||||
RoTE |
11.15 | 12.00 | 12.42 | 11.70 | ||||||||||||||||||||
RoA |
0.63 | 0.65 | 0.67 | 0.64 | ||||||||||||||||||||
Underlying RoRWA (1) |
1.56 | 1.60 | 1.59 | 1.59 | ||||||||||||||||||||
RoRWA |
1.54 | 1.60 | 1.59 | 1.55 | ||||||||||||||||||||
Efficiency ratio |
47.6 | 47.3 | 47.4 | 47.0 | ||||||||||||||||||||
SOLVENCY AND NPL RATIOS (%) | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
CET1 (2) |
11.25 | 11.30 | 11.00 | 11.30 | ||||||||||||||||||||
Fully-loaded total capital ratio (2) |
14.84 | 14.77 | 14.43 | 14.77 | ||||||||||||||||||||
NPL ratio |
3.62 | 3.73 | 4.02 | 3.73 | ||||||||||||||||||||
Coverage ratio |
68 | 67 | 70 | 67 | ||||||||||||||||||||
MARKET CAPITALISATION AND SHARES | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
Shares (millions) |
16,237 | 16,237 | | 16,136 | 0.6 | 16,237 | ||||||||||||||||||
Share price (euros) |
4.145 | 3.973 | 4.3 | 5.295 | (21.7 | ) | 3.973 | |||||||||||||||||
Market capitalisation (EUR million) |
67,292 | 64,508 | 4.3 | 85,441 | (21.2 | ) | 64,508 | |||||||||||||||||
Tangible book value per share (euros) |
4.30 | 4.19 | 4.12 | 4.19 | ||||||||||||||||||||
Price / Tangible book value per share (X) |
0.96 | 0.95 | 1.29 | 0.95 | ||||||||||||||||||||
P/E ratio (X) |
9.94 | 8.84 | 11.06 | 8.84 | ||||||||||||||||||||
OTHER DATA | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
Number of shareholders |
4,089,097 | 4,131,489 | (1.0 | ) | 4,108,798 | (0.5 | ) | 4,131,489 | ||||||||||||||||
Number of employees |
202,484 | 202,713 | (0.1 | ) | 201,900 | 0.3 | 202,713 | |||||||||||||||||
Number of branches |
13,277 | 13,217 | 0.5 | 13,637 | (2.6 | ) | 13,217 |
(1) | In addition to IFRS measures, in this document we present certain financial measures that constitute alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (Non-IFRS Measures), including the figures related to underlying results, which exclude items outside the ordinary course performance of our business, as they are recorded in the separate line of net capital gains and provisions, above the Line of attributable profit to the parent. These underlying measures allow in our view a better period-on-period comparability. Further details on that Line are provided in pages 13 and 14 of this report. |
For further details of the APMs and Non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see 2018 Annual Financial Report, published as Relevant Fact on 28 February 2019, as well as the section Alternative performance measures of the annex to this report. These documents are available on Santanders website (www.santander.com). |
(2) | 2019 and 2018 data applying the IFRS 9 transitional arrangements. |
Note: The financial information in this report was approved by the Board of Directors, following a favourable report from the Audit Committee.
Corporate Communications | 6 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
IMPORTANT INFORMATION
Non-IFRS and alternative performance measures
In addition to the financial information prepared in accordance with International Financial Reporting Standards (IFRS), this press release contains certain financial measures that constitute alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (Non-IFRS Measures). The financial measures contained in this press release that qualify as APMs and non-IFRS measures have been calculated using the financial information from Santander Group but are not defined or detailed in the applicable financial reporting framework and have neither been audited nor reviewed by our auditors. We use these APMs and non-IFRS measures when planning, monitoring and evaluating our performance. We consider these APMs and non-IFRS measures to be useful metrics for management and investors to facilitate operating performance comparisons from period to period. While we believe that these APMs and non-IFRS measures are useful in evaluating our business, this information should be considered as supplemental in nature and is not meant as a substitute of IFRS measures. In addition, other companies, including companies in our industry, may calculate or use such measures differently, which reduces their usefulness as comparative measures. For further details of the APMs and Non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see 2018 Annual Financial Report, published as Relevant Fact on 28 February 2019, as well as the section Alternative performance measures of the annex to the Santander 2019 1Q Financial Report, published as Relevant Fact on 30 April 2019. These documents are available on Santanders website (www.santander.com).
The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries
Forward-looking statements
Santander cautions that this press release contains statements that constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as expect, project, anticipate, should, intend, probability, risk, VaR, RoRAC, RoRWA, TNAV, target, goal, objective, estimate, future and similar expressions. These forward-looking statements are found in various places throughout this press release and include, without limitation, statements concerning our future business development and economic performance and our shareholder remuneration policy. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. The following important factors, in addition to those discussed elsewhere in this press release and in our annual report on Form 20-F for the year ended December 31, 2018, filed with the U.S. Securities and Exchange Commission, could affect our future results and could cause outcomes to differ materially from those anticipated in any forward-looking statement: (1) general economic or industry conditions in areas in which we have significant business activities or investments, including a worsening of the economic environment, increasing in the volatility of the capital markets, inflation or deflation, and changes in demographics, consumer spending, investment or saving habits; (2) exposure to various types of market risks, principally including interest rate risk, foreign exchange rate risk, equity price risk and risks associated with the replacement of benchmark indices; (3) potential losses associated with prepayment of our loan and investment portfolio, declines in the value of collateral securing our loan portfolio, and counterparty risk; (4) political stability in Spain, the UK, other European countries, Latin America and the US (5) changes in laws, regulations or taxes, including changes in regulatory capital and liquidity requirements, including as a result of the UK exiting the European Union and increased regulation in light of the global financial crisis; (6) our ability to integrate successfully our acquisitions and the challenges inherent in diverting managements focus and resources from other strategic opportunities and from operational matters while we integrate these acquisitions; and (7) changes in our ability to access liquidity and funding on acceptable terms, including as a result of changes in our credit spreads or a downgrade in our credit ratings or those of our more significant subsidiaries. Numerous factors could affect the future results of Santander and could result in those results deviating materially from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements.
Forward-looking statements speak only as of the date of this press release and are based on the knowledge, information available and views taken on such date; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.
No offer
The information contained in this press release is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such persons own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in this press release. No investment activity should be undertaken on the basis of the information contained in this press release. In making this press release available Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever.
Neither this press release nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this press release is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000.
Historical performance is not indicative of future results
Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior period. Nothing in this press release should be construed as a profit forecast.
Corporate Communications | 7 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
Financial Report First quarter 2019 Simple Personal Fair
Financial report First quarter 2019 KEY CONSOLIDATED DATA 3 SANTANDER AIM AND CORPORATE CULTURE 4 INVESTOR DAY AND EVENTS SINCE QUARTER END 6 GROUP FINANCIAL INFORMATION 9 Group performance and main businesss areas 10 Income statement and balance sheet 13 Solvency ratios 21 Risk management 22 BUSINESS INFORMATION 25 Geographic businesses 28 Global businesses 40 RESPONSIBLE BANKING 43 CORPORATE GOVERNANCE 44 THE SANTANDER SHARE 46 APPENDIX 48 Financial information 49 Alternative Performance Measures 66 Condensed consolidated financial statements 72 Glossary 75 Important information 76 All can customers, use Santanders shareholders communication and the general channels public in all the countries in which the Bank operates.
Responsible banking |
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Investor Day and |
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corporate culture |
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events since quarter end |
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Key consolidated data
BALANCE SHEET (EUR million) | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
Total assets |
1,506,151 | 1,459,271 | 3.2 | 1,438,470 | 4.7 | 1,459,271 | ||||||||||||||||||
Loans and advances to customers |
910,195 | 882,921 | 3.1 | 856,628 | 6.3 | 882,921 | ||||||||||||||||||
Customer deposits |
808,361 | 780,496 | 3.6 | 767,340 | 5.3 | 780,496 | ||||||||||||||||||
Total funds |
1,019,878 | 980,562 | 4.0 | 977,488 | 4.3 | 980,562 | ||||||||||||||||||
Total equity |
110,365 | 107,361 | 2.8 | 105,466 | 4.6 | 107,361 | ||||||||||||||||||
Note: Total funds includes customer deposits, mutual funds, pension funds and managed portfolios. |
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INCOME STATEMENT (EUR million) | Q119 | Q418 | % | Q118 | % | 2018 | ||||||||||||||||||
Net interest income |
8,682 | 9,061 | (4.2) | 8,454 | 2.7 | 34,341 | ||||||||||||||||||
Total income |
12,085 | 12,542 | (3.6) | 12,151 | (0.5) | 48,424 | ||||||||||||||||||
Net operating income |
6,327 | 6,606 | (4.2) | 6,387 | (0.9) | 25,645 | ||||||||||||||||||
Underlying profit before tax (1) |
3,684 | 3,546 | 3.9 | 3,689 | (0.1) | 14,776 | ||||||||||||||||||
Underlying attributable profit to the parent (1) |
1,948 | 2,022 | (3.7) | 2,054 | (5.2) | 8,064 | ||||||||||||||||||
Attributable profit to the parent |
1,840 | 2,068 | (11.0) | 2,054 | (10.4) | 7,810 | ||||||||||||||||||
Variations in constant euros: Q119 / Q418: NII: -3.7%; Total income: -2.9%; Net operating income: -4.2%; Underlying attributable profit: -4.1%; Attributable profit: -11.4% |
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Q119 / Q118: NII: +4.5%; Total income: +1.6%; Net operating income: +1.4%; Underlying attributable profit: -2.2%; Attributable profit: -7.7% |
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EPS, PROFITABILITY AND EFFICIENCY (%) | Q119 | Q418 | % | Q118 | % | 2018 | ||||||||||||||||||
Underlying EPS (euros) (1) |
0.111 | 0.116 | (4.2) | 0.120 | (7.3) | 0.465 | ||||||||||||||||||
EPS (euros) |
0.104 | 0.119 | (12.2) | 0.120 | (12.9) | 0.449 | ||||||||||||||||||
RoE |
7.85 | 8.46 | 8.67 | 8.21 | ||||||||||||||||||||
Underlying RoTE (1) |
11.31 | 11.93 | 12.42 | 12.08 | ||||||||||||||||||||
RoTE |
11.15 | 12.00 | 12.42 | 11.70 | ||||||||||||||||||||
RoA |
0.63 | 0.65 | 0.67 | 0.64 | ||||||||||||||||||||
Underlying RoRWA (1) |
1.56 | 1.60 | 1.59 | 1.59 | ||||||||||||||||||||
RoRWA |
1.54 | 1.60 | 1.59 | 1.55 | ||||||||||||||||||||
Efficiency ratio |
47.6 | 47.3 | 47.4 | 47.0 | ||||||||||||||||||||
SOLVENCY AND NPL RATIOS (%) | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
CET1 (2) |
11.25 | 11.30 | 11.00 | 11.30 | ||||||||||||||||||||
Fully-loaded total capital ratio (2) |
14.84 | 14.77 | 14.43 | 14.77 | ||||||||||||||||||||
NPL ratio |
3.62 | 3.73 | 4.02 | 3.73 | ||||||||||||||||||||
Coverage ratio |
68 | 67 | 70 | 67 | ||||||||||||||||||||
MARKET CAPITALISATION AND SHARES | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
Shares (millions) |
16,237 | 16,237 | | 16,136 | 0.6 | 16,237 | ||||||||||||||||||
Share price (euros) |
4.145 | 3.973 | 4.3 | 5.295 | (21.7) | 3.973 | ||||||||||||||||||
Market capitalisation (EUR million) |
67,292 | 64,508 | 4.3 | 85,441 | (21.2) | 64,508 | ||||||||||||||||||
Tangible book value per share (euros) |
4.30 | 4.19 | 4.12 | 4.19 | ||||||||||||||||||||
Price / Tangible book value per share (X) |
0.96 | 0.95 | 1.29 | 0.95 | ||||||||||||||||||||
P/E ratio (X) |
9.94 | 8.84 | 11.06 | 8.84 | ||||||||||||||||||||
OTHER DATA | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
Number of shareholders |
4,089,097 | 4,131,489 | (1.0) | 4,108,798 | (0.5) | 4,131,489 | ||||||||||||||||||
Number of employees |
202,484 | 202,713 | (0.1) | 201,900 | 0.3 | 202,713 | ||||||||||||||||||
Number of branches |
13,277 | 13,217 | 0.5 | 13,637 | (2.6) | 13,217 |
(1) In addition to IFRS measures, in this document we present certain financial measures that constitute alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (Non-IFRS Measures), including the figures related to underlying results, which exclude items outside the ordinary course performance of our business, as they are recorded in the separate line of net capital gains and provisions, above the line of attributable profit to the parent. These underlying measures allow in our view a better period-on-period comparability. Further details on that line are provided in pages 13 and 14 of this report.
For further details of the APMs and Non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see 2018 Annual Financial Report, published as Relevant Fact on 28 February 2019, as well as the section Alternative performance measures of the annex to this report. These documents are available on Santanders website (www.santander.com).
(2) 2019 and 2018 data applying the IFRS 9 transitional arrangements.
Note: The financial information in this report was approved by the Board of Directors, following a favourable report from the Audit Committee.
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SANTANDER AIM AND CORPORATE CULTURE
Our success is based on a clear purpose, aim and approach to business. | We help people get access to finance and financial services. | |
We are building a more responsible bank |
Guaranteeing access for all segments |
Strong corporate culture.
The Santander Way is our global culture, fully aligned to our corporate strategy. It includes our purpose, our aim, and how we do business.
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Generating confidence and operating responsibly, we contribute value to all our stakeholders
People In order to better identify the talent needed by the Group and quantify the skills required for the future, we are progressing with the Strategic Workforce Planning in more countries following the first pilot phase. We also completed the development and design of the Workday platform of the OneTeam programme and began the testing phase in the first countries which will launch the global talent management system this year, to strengthen our employer brand and improve the experience of our professionals. We strengthened The Santander Way, our global culture, with a new series of Leadership Commitments defined from the contribution of more than 300 colleagues from 28 Group units: be open and inclusive; inspire and implement transformation; lead by example; support the team in progressing. The first Young Leaders Summit was held, at which 280 very talented young people from all countries had the opportunity to expand their networking, strengthen their strategic vision and develop leadership, creativity and communication skills. Customers We continued our digital transformation in order to improve customer experience and loyalty. Progress was reflected in the increase of 1.8 million loyal customers and 6.5 million digital customers in the 12 months since March 2018, as well as being among the Top 3 in customer satisfaction in seven of our main countries. Of note among these measures were those performed by our consumer business, such as the signing in Mexico of an agreement with Suzuki to be its main financial partner, and in Germany, the agreement to acquire 51% of Hyundai Kias financial entity. We continued to strengthen our traditional branches and develop new models (SMART, Sper gil and Work Caf), while investing in new generation ATMs and in our Contact Centres. In digitalisation, progress was made in all countries in apps, platforms, products and services. Particularly noteworthy at the global level was the expansion of Openbank with its next launch of testing in Germany. The next two countries for Openbanks expansion this year are the Netherlands and Portugal. Shareholders In the 2019 annual ordinary general meeting, held on 12 April, a new record quorum of 68.5% was reached, in which one million shareholders including ADR and CDI holders participated. In line with the Groups digital strategy, online participation increased 73% compared to last year and blockchain technology was used to facilitate the participation of institutional and retail shareholders. We held an Investor Day in London, where the Groups strategy was set out, announcing our medium-term objectives and how they will be executed. Santander is the first bank in the world to obtain AENORs certification for sustainable events management for its Investor Day, a recognition which has been given to its annual general meeting since 2017. The magazine Institutional Investor recognised Santander as one of Europes best companies. Our Chief Financial Officer was also recognised as one of the Top 3 CFOs in Europe, our head of shareholder and investor relations as among the Top 3 in that category and his team as the second best in its category. Community The World Bank recognised the Groups leadership in climate change and gender equality matters. As regards the latter, we obtained the highest score for the second straight year in the Bloomberg Gender Index out of 230 companies, and we launched the ninth edition of the Santander UCLA Business School W50 programme for high performance training of female executives. The British International Finance magazine awarded Santander Mexico for the third time its prize as the Most Socially Responsible Bank in Mexico, as a part of the International Finance Banking Awards.
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INVESTOR DAY
Grupo Santander held an Investor Day on 3 April, where part of the management team reviewed the progress made in the last three years and announced the new medium-term Strategic Plan, explaining the current strengths, challenges and opportunities. |
The Groups strategy and the medium-term objectives announced are part of our aim: to be the best open financial services platform by acting responsibly and earning the lasting loyalty of all our stakeholders, guided by our Simple, Personal and Fair values in everything we do.
Santanders new medium-term Strategic Plan is based on three pillars for increasing profitability:
1. | Improving operating performance. We will follow a tailor-made management approach for each of the regions in which we operate: |
Europe (Spain, SCF, Portugal, Poland and the UK). European markets are unlikely to be integrated in the short term and interest rates may remain low for longer. In this context, the strategy will focus on changing cost management in the region, moving away from a country-by-country basis and working on a cross-border focus with higher operational integration and shared services, which we believe will allow us to generate c. EUR 1 billion of efficiencies. |
Continued market share gains will be a priority, as well as increasing loyal customers as a percentage of active customers from 33% to 40% and the number of digital customers by 27%, while maintaining the Groups top position in customer satisfaction. We aim to improve our RoTE to 12-14% and the efficiency ratio to a target of 47-49%.
Latin America. We believe this region offers a structural growth opportunity as it remains underbanked. Given this positive outlook, Santander expects to continue to increase capital deployment in the coming years. |
The focus will be on continued market share gain thanks to the Banks digital proposition and loyalty strategy. The aim is to increase the number of loyal customers as a percentage of active customers from 28% to 31% and to increase digital customers by 45%.
We expect this strategy to result in higher growth and returns, targeting a RoTE of 20-22% and an improvement in the efficiency ratio to a target of 33-35%, supported by higher revenues and expected savings of approximately EUR 300 million from digital transformation processes and IT&O areas.
United States. We believe the US market shows attractive market dynamics, better risk-return and close links to Europe and Latin America. In this context, we think that Santander US is well positioned to capture the banking opportunity that the US offers as it has the necessary businesses in the country to build a solid regional franchise. It will leverage the Groups scale (Digital and IT&O, Consumer/Wealth Management/SCIB business) and will pursue further integrations among US operations. |
The strategy will continue to focus on market share gains, increasing the number of loyal and digital customers and improving profitability (target RoTE adjusted for excess of capital to 11-13%) and a target efficiency ratio of 39-41%.
2. | Accelerate digitisation and build an open financial services platform. Thanks to Santanders global businesses and shared capabilities, value and profit capacity can the delivered to the local banks, creating a competitive advantage relative to their local peers. Moreover, we plan to invest more than EUR 20 billion in digital transformation and technology over the next few years in order to improve customer experience, trust and loyalty as well as reduce costs. To transform the Bank into the best open financial platform, two approaches are combined: |
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Transform our core banks (Supertankers). We aim for full digitalisation and to leverage common capabilities as a Group. |
The growth of the existing global businesses of Corporate and Investment Banking (SCIB), Wealth Management (WM), and Consumer Finance is key to bring significant value to our local banks and to the Group. They create revenue synergies through know-how sharing and leverage economies of scale by increasing the Groups purchasing power and by using a common approach to digitalisation.
The targets for these global business are revenue CAGR of approximately 8% for SCIB, around 10% for WM (including Insurance) and approximately 3% for Consumer Finance (including SCF, the UK, the US and Latin America).
The investment in global digital, technology and procurement will continue, in order to increase the competitiveness of the Groups core banks, which are estimated to generate additional recurring efficiencies for the Group of close to EUR 1.2 billion, of which EUR 1 billion would come from IT&O and around EUR 220 million from shared services and others. By countries, we expect that approx. 85% of these efficiencies will be generated in Europe.
Accelerate through high growth ventures (Speedboats). The aim is to provide the Groups core banks with new solutions while competing in the open market to attract new customers. |
Openbank and Superdigital are being expanded to more countries. Simultaneously, Santander Global Payments businesses will be launched to capture the opportunities that exist within payment servicing, including two new global platforms, Global Merchant Services and Global Trade Services, that will complement One Pay FX.
3. | Continue to improve our capital allocation. Santander expects to drive further improvements in profitability through the following levers which are all oriented to improve capital allocation. |
Firstly, Santander is improving its capital allocation by natural re-weighting, as it is deploying more capital to the most profitable geographies. Minimum profitability thresholds are being set in all segments as well as a faster asset rotation in order to improve capital efficiency. Lastly, senior management remuneration is being further aligned with capital goals.
In summary, the Group aims to reach a target underlying RoTE of 13-15% and a target underlying RoRWA of 1.8-2.0%, which we believe should ultimately lead to higher capital generation capacity, reaching a target CET1 ratio of 11-12%, with a target pay-out ratio of 40-50%.
Finally, regarding People and Communities, we aim to become a top 10 company to work for in six of our geographies and financially empower 10 million customers between 2019 and 2025.
We believe this strategy should allow Santander to continue to grow loyal customers, increase EPS and TNAV per share. The Group has set some ambitious goals for the medium term in order to continue creating value for our shareholders and deliver further growth, profitability and strength. |
Our medium-term goals and targets
1. | CSAT: Customer Satisfaction internal benchmark of active customers experience and satisfaction audited by Stiga / Deloitte. In the medium term, we will be also following NPS as indicator; Excludes the US. |
2. | Underlying. |
3. | Cumulative number of people whom we serve with our financial empowerment and inclusion initiatives in any of our geographies during the period 2019-2025. These initiatives target mostly unbanked, underbanked and vulnerable groups. |
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After quarter end, the Group announced two transactions, in line with the strategy presented at the last Investor Day of better capital allocation to countries with greater growth and profitability and less capital intensive businesses.
Offer to acquire all shares of Banco Santander (México) S.A. |
| On 12 April, the Group announced that it intends to make an offer to acquire, in the second half of the year, all shares of Banco Santander (Mexico), S.A. (Santander Mexico) not already held by the Santander Group, representing up to approximately 25% of Santander Mexicos share capital, to be exchanged with newly issued shares of Banco Santander, S.A. |
| The offer1, will be voluntary and, therefore, minority shareholders of Santander Mexico may choose whether or not to participate in the transaction, which will not be subject to a minimum acceptance level. |
| Shareholders who accept the offer at the expected consideration would receive 0.337 newly issued shares of Banco Santander for every share of Santander Mexico. If all shares held by minority shareholders were tendered in the offer, given such consideration, Banco Santander would have to issue approximately 572 million shares, which represent 3.5% of Banco Santanders2 current share capital. |
| The transaction is consistent with the Santander Groups strategy of increasing its weight in growth markets and reflects Banco Santanders confidence in Mexico and its Mexican subsidiary as well as their growth potential. For the shareholders of Banco Santander, the transaction is expected to have a return on investment (RoI) of approximately 14.5%, to be neutral on EPS, and to positively contribute to the Groups CET1 ratio. |
| For shareholders of Santander Mexico who accept the offer, it implies a 14% premium over the 11 April 2019 closing price through Banco Santanders shares, while continuing to benefit from exposure to Mexico as well as from a security with high geographic diversification. |
(1) | Commencement of the offer and the offer itself will be subject to customary conditions in this type of transaction, including regulatory authorisations from the Mexican Comisión Nacional Bancaria y de Valores and the U.S. Securities and Exchange Commission, the absence of any material adverse change in the financial condition, results of operations or prospects of Santander Mexico, as well as approval at Banco Santanders general shareholders meeting. |
(2) | Taking into account the market price of Banco Santander at closing on 11 April 2019, an exchange rate MXN/EUR of 21.2826 on that date and the maximum number of shares that can be tendered in the offer mentioned in footnote 1 above. |
Santander communicated that it has signed a memorandum of understanding with Crédit Agricole S.A. to build a global depositary and custody company |
| On 17 April 2019, Santander communicated that it has signed a memorandum of understanding with Crédit Agricole S.A. (CASA) with the purpose of combining CACEIS and its subsidiaries (the CACEIS Group), which is wholly-owned by CASA, with Santander Securities Services, S.A. and its subsidiaries (the S3 Group), which is wholly-owned by Santander. |
| Both the CACEIS Group and the S3 Group provide depositary, custody and related asset servicing services. The CACEIS Group is present in France, Germany, Belgium, Canada, Hong Kong, Ireland, Italy, Luxembourg, the Netherlands, Switzerland and the United Kingdom and the S3 Group is present in Spain, Brazil, Mexico and Colombia. |
| Under the transaction Santander Group would contribute 100% of the S3 Groups operations in Spain and 49.99% of its operations in Latin America to CACEIS, in exchange for 30.5% of the share capital and voting rights of CACEIS. The remaining 69.5% would continue to be held by CASA. The Latin American business of S3 Group will be under the joint control of CACEIS and Santander Group. |
| This integration will combine highly complementary businesses, expand offering for clients and provide a better positioning to capture growth in high potential markets (Asia and Latin America). |
| If the transaction is carried out, it is estimated that it will result in a capital gain of approximately EUR 700 million for the Santander Group, have a slightly positive impact (3 basis points) in core equity tier 1 and would be slightly accretive in ordinary earnings per share. The Group expects to apply the aforementioned capital gain to extraordinary charges and provisions. |
| The signing of the final agreements requires prior consultation with the relevant works councils at CASA and the CACEIS Group and, if a final agreement is reached, the completion of the transaction is expected to take place in 2019 and will be subject to customary closing conditions, including obtaining the necessary regulatory approvals. |
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GENERAL BACKGROUND
Grupo Santander carried out its business in an environment of slower economic growth. The softening of growth that began last spring, which was expected to lead to more sustainable growth rates, has in fact intensified over the last few months. The outlook for 2019 points to a drop in global growth from 3.7% in 2018 to 3.4%. The mature economies where the Bank operates grew less, particularly in Europe, while developing ones also slowed down. Monetary policies adopted a more cautious stance, against a backdrop of lower inflation and a downward bias on the economy, while interest rates remained stable in most countries.
The euro depreciated in the first quarter against most of the currencies in the countries where the Group operates.
Country | GDP change 1 |
Economic performance | ||||
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Eurozone |
+1.8% |
Growth weakened as 2018 advanced, particularly in Germany and Italy. Inflation remained low (1.4% in March). The European Central Bank delayed the moment when it might make the first rise in interest rates until 2020.
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Spain |
+2.6% |
Economic growth slowed in 2018 but still showed greater strength than the Eurozone as a whole. The unemployment rate declined to 14.45% in the fourth quarter without sparking inflationary pressures (1.3% in March).
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Poland |
+5.1% |
GDP growth picked up in 2018 and remained balanced. The pace of job creation reduced unemployment to a historic low of 3.8% in the fourth quarter of 2018 and inflation was 1.7% in March, well below the central banks target of 2.5%. The benchmark interest rate continued to be 1.5%.
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Portugal |
+2.1% |
Growth remained solid although on a downward path as with job creation, which decelerated. The jobless rate was 6.7% in the fourth quarter of 2018 and with no inflationary pressures (0.8% in March). The fiscal deficit was 0.7% of GDP.
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United Kingdom |
+1.4% |
In 2018, the economy grew less strongly than in 2017 because of the decline in business investment as a result of the uncertainty over Brexit. Inflation dropped below the Bank of Englands target (to 1.9% in March). The 3.9% unemployment rate signified full employment and the Bank of Englands base rate has stood at 0.75% since last August.
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Brazil |
+1.1% |
Growth moderated in the fourth quarter of 2018 due to the fiscal adjustment and lower investment. Inflation picked up to 4.6% in March due to transitory factors. Projections remain below the 4.25% target. The central bank has held its benchmark Selic rate at 6.50%, a historic low, since March 2018.
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Mexico |
+2.0% |
The economy slowed in the fourth quarter of 2018. Inflation eased to 4.0% in March and medium-term expectations remained anchored at around 3.5%. The central bank kept its benchmark rate unchanged during the first quarter of 2019 at 8.25%.
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Chile |
+4.0% |
GDP growth accelerated in the fourth quarter of 2018, spurred by investment and exports. The central bank increased its benchmark rate by 25 bps in January to 3.0%, but with low inflation (2.0% in March) said it would maintain the monetary stimulus for longer.
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Argentina |
-2.5% |
The economy continued its adjustment process in order to reduce inflation and the fiscal and external imbalances. Activity is beginning to show signs of stabilising while monetary and fiscal policies became more restrictive. Inflation rose in the first quarter because of the increase in the main prices.
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United States |
+2.9% |
GDP growth slipped to 2.2% in the fourth quarter of 2018. The jobless rate remained very low (3.8% in March), but inflation still shows no signs of upward pressure, and remained below 2% (1.9% in March). The Federal Reserve kept is interest rates unchanged at 2.25-2.5%.
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(1) Year-on-year change 2018
EXCHANGE RATES: 1 EURO / CURRENCY PARITY |
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Average (Income statement) | Period-end (balance sheet) | |||||||||||||||||||||||
Q119 | Q118 | Mar-19 | Dec-18 | Mar-18 | ||||||||||||||||||||
US dollar |
1.136 | 1.229 | 1.124 | 1.145 | 1.232 | |||||||||||||||||||
Pound sterling |
0.872 | 0.883 | 0.858 | 0.895 | 0.875 | |||||||||||||||||||
Brazilian real |
4.277 | 3.988 | 4.387 | 4.444 | 4.094 | |||||||||||||||||||
Mexican peso |
21.804 | 23.036 | 21.691 | 22.492 | 22.525 | |||||||||||||||||||
Chilean peso |
757.486 | 739.794 | 764.435 | 794.630 | 743.240 | |||||||||||||||||||
Argentine peso |
44.208 | 24.184 | 48.659 | 43.121 | 24.803 | |||||||||||||||||||
Polish zloty |
4.302 | 4.179 | 4.301 | 4.301 | 4.211 |
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GROUP PERFORMANCE
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(Greater detail on pages 26 to 42 and in the appendix)
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GRUPO SANTANDER RESULTS
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First quarter attributable profit of EUR 1,840 million, after recording net charges of EUR 108 million (net of tax) recorded in the net capital gains and provisions line.
Excluding these charges, underlying profit was 4% lower than in the fourth quarter at EUR 1,948 million (-4% in constant euros) and 5% below the first quarter of 2018 (-2% in constant euros). This result was affected by the negative performance of markets in the first quarter, the impact of applying IFRS 16 and the high inflation adjustment in Argentina.
Year-on-year the underlying P&L trends remained solid, with customer revenue growing, costs beginning to reflect the synergies obtained in various units and lower provisions.
The efficiency ratio at the end of March was among the sectors best at 47.6%, the cost of credit was at a low of 0.97% and profitability ratios were high. RoTE of 11.2% (underlying RoTE of 11.3%) and RoRWA of 1.54% (underlying RoRWA of 1.56%). | |
Grupo Santander. Income statement
EUR million
Change | Change | |||||||||||||||||||||||||||
Q119 | Q418 | % | % excl. FX | Q118 | % | % excl. FX | ||||||||||||||||||||||
Net interest income | 8,682 | 9,061 | (4.2) | (3.7) | 8,454 | 2.7 | 4.5 | |||||||||||||||||||||
Net fee income | 2,931 | 2,956 | (0.8) | 1.1 | 2,955 | (0.8) | 2.7 | |||||||||||||||||||||
Gains (losses) on financial transactions and exchange differences | 277 | 438 | (36.8) | (32.1) | 493 | (43.8) | (41.7) | |||||||||||||||||||||
Other operating income | 195 | 87 | 124.1 | 56.0 | 249 | (21.7) | (25.3) | |||||||||||||||||||||
Dividend income |
66 | 78 | (15.4) | (15.3) | 35 | 88.6 | 87.8 | |||||||||||||||||||||
Share of results of entities accounted for using the equity method |
153 | 205 | (25.4) | (24.4) | 178 | (14.0) | (12.0) | |||||||||||||||||||||
Other operating income/expenses |
(24) | (196) | (87.8) | (84.5) | 36 | | | |||||||||||||||||||||
Total income | 12,085 | 12,542 | (3.6) | (2.9) | 12,151 | (0.5) | 1.6 | |||||||||||||||||||||
Operating expenses | (5,758) | (5,936) | (3.0) | (1.5) | (5,764) | (0.1) | 1.8 | |||||||||||||||||||||
Administrative expenses |
(5,011) | (5,285) | (5.2) | (3.7) | (5,151) | (2.7) | (0.9) | |||||||||||||||||||||
Staff costs |
(3,006) | (3,068) | (2.0) | (0.9) | (3,000) | 0.2 | 1.9 | |||||||||||||||||||||
Other general administrative expenses |
(2,005) | (2,217) | (9.6) | (7.8) | (2,151) | (6.8) | (4.7) | |||||||||||||||||||||
Depreciation and amortisation |
(747) | (651) | 14.7 | 16.8 | (613) | 21.9 | 24.0 | |||||||||||||||||||||
Net operating income | 6,327 | 6,606 | (4.2) | (4.2) | 6,387 | (0.9) | 1.4 | |||||||||||||||||||||
Net loan-loss provisions | (2,172) | (2,455) | (11.5) | (11.4) | (2,282) | (4.8) | (3.8) | |||||||||||||||||||||
Impairment losses on other assets | (20) | (100) | (80.0) | (80.2) | (24) | (16.7) | (13.6) | |||||||||||||||||||||
Other gains (losses) and provisions | (451) | (505) | (10.7) | (10.0) | (392) | 15.1 | 19.6 | |||||||||||||||||||||
Underlying profit before tax | 3,684 | 3,546 | 3.9 | 3.7 | 3,689 | (0.1) | 2.8 | |||||||||||||||||||||
Tax on profit | (1,326) | (1,177) | 12.7 | 13.3 | (1,280) | 3.6 | 7.1 | |||||||||||||||||||||
Underlying profit from continuing operations | 2,358 | 2,369 | (0.5) | (1.0) | 2,409 | (2.1) | 0.5 | |||||||||||||||||||||
Net profit from discontinued operations | | | | | | | | |||||||||||||||||||||
Underlying consolidated profit | 2,358 | 2,369 | (0.5) | (1.0) | 2,409 | (2.1) | 0.5 | |||||||||||||||||||||
Non-controlling interests | (410) | (347) | 18.2 | 16.8 | (355) | 15.5 | 16.0 | |||||||||||||||||||||
Underlying attributable profit to the parent | 1,948 | 2,022 | (3.7) | (4.1) | 2,054 | (5.2) | (2.2) | |||||||||||||||||||||
Net capital gains and provisions (1) | (108) | 46 | | | | | | |||||||||||||||||||||
Attributable profit to the parent | 1,840 | 2,068 | (11.0) | (11.4) | 2,054 | (10.4) | (7.7) | |||||||||||||||||||||
Underlying EPS (euros) | 0.111 | 0.116 | (4.2) | 0.120 | (7.3) | |||||||||||||||||||||||
Underlying diluted EPS (euros) | 0.111 | 0.116 | (4.2) | 0.119 | (7.2) | |||||||||||||||||||||||
EPS (euros) | 0.104 | 0.119 | (12.2) | 0.120 | (12.9) | |||||||||||||||||||||||
Diluted EPS (euros) | 0.104 | 0.118 | (12.2) | 0.119 | (12.8) | |||||||||||||||||||||||
Pro memoria: | ||||||||||||||||||||||||||||
Average total assets |
1,488,505 | 1,459,756 | 2.0 | 1,439,732 | 3.4 | |||||||||||||||||||||||
Average stockholders equity |
97,886 | 96,187 | 1.8 | 94,793 | 3.3 |
(1) | In Q119, capital gains from Prisma (EUR 150 million), capital losses due to property sales (EUR -180 million) and restructuring costs in UK and Poland (EUR -78 million). In Q418, badwill in Poland for the integration of Deutsche Bank Polskas retail and SME businesses (EUR -45 million). |
Our reported results are prepared in accordance with IFRS and the analysis of our financial situation and performance in this consolidated report is mainly based on those IFRS results. However, to measure our performance we also use non-IFRS measures and APMs or Alternative Performance Measures. For more information see the section titled Alternative Performance Measures in the Appendix of this report.
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Quarterly income statement
EUR million
Q118 | Q218 | Q318 | Q418 | Q119 | ||||||||||||||||
Net interest income | 8,454 | 8,477 | 8,349 | 9,061 | 8,682 | |||||||||||||||
Net fee income | 2,955 | 2,934 | 2,640 | 2,956 | 2,931 | |||||||||||||||
Gains (losses) on financial transactions and exchange differences | 493 | 361 | 505 | 438 | 277 | |||||||||||||||
Other operating income | 249 | 239 | 226 | 87 | 195 | |||||||||||||||
Dividend income |
35 | 229 | 28 | 78 | 66 | |||||||||||||||
Share of results of entities accounted for using the equity method |
178 | 176 | 178 | 205 | 153 | |||||||||||||||
Other operating income/expenses |
36 | (166) | 20 | (196) | (24) | |||||||||||||||
Total income | 12,151 | 12,011 | 11,720 | 12,542 | 12,085 | |||||||||||||||
Operating expenses | (5,764) | (5,718) | (5,361) | (5,936) | (5,758) | |||||||||||||||
Administrative expenses |
(5,151) | (5,114) | (4,804) | (5,285) | (5,011) | |||||||||||||||
Staff costs |
(3,000) | (2,960) | (2,837) | (3,068) | (3,006) | |||||||||||||||
Other general administrative expenses |
(2,151) | (2,154) | (1,967) | (2,217) | (2,005) | |||||||||||||||
Depreciation and amortisation |
(613) | (604) | (557) | (651) | (747) | |||||||||||||||
Net operating income | 6,387 | 6,293 | 6,359 | 6,606 | 6,327 | |||||||||||||||
Net loan-loss provisions | (2,282) | (2,015) | (2,121) | (2,455) | (2,172) | |||||||||||||||
Impairment losses on other assets | (24) | (34) | (49) | (100) | (20) | |||||||||||||||
Other gains (losses) and provisions | (392) | (453) | (439) | (505) | (451) | |||||||||||||||
Underlying profit before tax | 3,689 | 3,791 | 3,750 | 3,546 | 3,684 | |||||||||||||||
Tax on profit | (1,280) | (1,379) | (1,394) | (1,177) | (1,326) | |||||||||||||||
Underlying profit from continuing operations | 2,409 | 2,412 | 2,356 | 2,369 | 2,358 | |||||||||||||||
Net profit from discontinued operations | | | | | | |||||||||||||||
Underlying consolidated profit | 2,409 | 2,412 | 2,356 | 2,369 | 2,358 | |||||||||||||||
Non-controlling interests | (355) | (414) | (366) | (347) | (410) | |||||||||||||||
Underlying attributable profit to the parent | 2,054 | 1,998 | 1,990 | 2,022 | 1,948 | |||||||||||||||
Net capital gains and provisions (1) | | (300) | | 46 | (108) | |||||||||||||||
Attributable profit to the parent | 2,054 | 1,698 | 1,990 | 2,068 | 1,840 | |||||||||||||||
Underlying EPS (euros) | 0.120 | 0.115 | 0.115 | 0.116 | 0.111 | |||||||||||||||
Underlying diluted EPS (euros) | 0.119 | 0.115 | 0.114 | 0.116 | 0.111 | |||||||||||||||
EPS (euros) | 0.120 | 0.096 | 0.115 | 0.119 | 0.104 | |||||||||||||||
Diluted EPS (euros) | 0.119 | 0.096 | 0.114 | 0.118 | 0.104 |
(1) Including the following amounts net of tax:
| In Q218, costs associated to integrations (mainly restructuring costs), net of tax impacts, in Spain (EUR -280 million), Corporate Centre (EUR -40 million) and Portugal (EUR 20 million). |
| In Q418, badwill in Poland for the integration of Deutsche Bank Polskas retail and SME businesses (EUR -45 million). |
| In Q119, capital gains from Prisma (EUR 150 million), capital losses due to property sales (EUR -180 million) and restructuring costs in UK and Poland (EUR -78 million). |
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First quarter results compared to the fourth quarter of 2018
The first quarter attributable profit was 11% lower in current euros and constant euros than the fourth quarters at EUR 1,840 million.
Negative results recorded in the first quarter in the net capital gains and provisions line (net of tax) amounting to EUR 108 million, while in the fourth quarter there were positive results of EUR 46 million, corresponding mainly to badwill from the integration of Deutsche Bank Polska.
The capital gains in 2019 correspond to Prisma (EUR 150 million), losses from the sale of properties (EUR -180 million) and restructuring costs in the United Kingdom and Poland (EUR -78 million).
Excluding these results, the underlying attributable profit was EUR 1,948 million, 4% less than in the fourth quarter of 2018 and partly due to higher taxes and minority interests, as pre-tax profit was 4% higher. This performance is explained in detail below, with changes excluding the exchange rate impact as is usual, in order to offer a better analysis and comparison of the management.
Performance of the main lines:
| Total income was affected by the fall in net interest income and gains on financial transactions: |
| Net interest income declined for three reasons: the first is the change in methodology in the accrual of TDRs (Troubled debt restructuring) in the US (compensated in loan-loss provisions), the second is the IFRS 16 application and the third is the impact of two fewer days in the quarter. Eliminating these factors, net interest income would have risen 1%. |
| Net fee income increased 1%, after absorbing the fall from wholesale markets as well as seasonal factors in Brazil, where the fourth quarter included the annual recording of net fee income from insurance. |
| Gains on financial transactions fell because of the higher cost of foreign currency hedging and lower activity in wholesale markets. |
| Costs were down 1%, with falls in most countries, particularly Brazil (-7%) after a seasonally high fourth quarter (marketing campaigns, implementing the salary agreement) and Spain (-3%) due to integration synergies. On the other hand, costs in the UK rose 4% because of higher expenses for projects and technology, and in Argentina (+12%) because of the inflationary environment. |
| Loan-loss provisions declined 11%, mainly due to the United States where they fell heavily at SC USA, partly due to the counterbalancing of the previously mentioned TDR impact and partly for seasonal reasons, as the first quarter tends to have the lowest provisions and the fourth the highest. Additionally, there were also falls in the main Latin American countries. The only rises were in Spain and SCF which returned to more normal levels, after a fourth quarter when they were lower than the average for the year, and also in Argentina. |
| Lastly, Impairment losses on other assets and Other gains (losses) and provisions were less negative in the first quarter, mainly because higher charges were recorded in the fourth quarter of 2018 in the United Kingdom (a charge of historical probate and bereavement processes and additional provision for consumer credit business operations) and in SCF (charges related to the anticipated deterioration of intangible assets and transformation projects). |
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Evolution of results compared to the first quarter of 2018
Compared to the first quarter of 2018, the underlying trends of the P&L remained solid, with customer revenue growing (mainly net interest income), costs beginning to reflect the synergies obtained in various units and lower provisions, reflected in a cost of credit that continued to be at historic lows.
This good performance is not reflected in the year-on-year change in attributable profit (-10% in euros and -8% in constant euros), as it was affected by the results recorded in the line Net capital gains and provisions previously mentioned, nor in the evolution of underlying profit (-5% in euros and -2% in constant euros) due to the negative evolution of markets in the quarter, the impact of applying IFRS 16 and Argentinas high inflation adjustment.
The performance by lines (changes without the FX effect) was as follows:
Revenue
| Our revenue structure, where net interest income and net fee income generate more than 96% of total income in 2019, well above the average of our competitors, enables us to grow consistently and recurrently, limiting the impact that bouts of high volatility could have on our results from financial operations. Total income grew 2%, as follows: |
| Net interest income rose 5%, due to greater lending and increased deposits, mainly in developing countries where, overall, they increased at double-digit rates in constant euros, and management of spreads in a low interest rate environment and which fell in some countries in the last 12 months. There was also a negative impact of EUR 80 million from IFRS 16 application. |
All units rose except the UK, affected by the pressure of spreads in new mortgage loans and SVR balances (Standard Variable Rate), and Chile, due to low inflation and a rise in interest rates in the first quarter, which affected spreads in the short term. |
| Net fee income increased 3%, reflecting the greater loyalty of our customers, combined with the growth strategy in services and higher value-added products. Of note was the growth in the most transactional businesses from cards, insurance, custody, foreign currency and cheques and transfers. On the other hand, decline in net fee income from advising operations and guarantees, affected by reduced activity in the markets, while that from asset management and funds remained basically flat. |
| Gains on financial transactions and other operating income (dividends, equity method income and others), which accounted for less than 4% of total income, fell 36% due to reduced activity in the first quarter, a higher cost of foreign currency hedging compared to a very good first quarter in 2018 in the markets and higher income from the ALCO portfolio sales in 2018. |
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Costs
| Costs grew 2% as a result of investments in transformation and digitalisation, the improvements made to the distribution networks, the slight perimeter impact from the integration of the retail and SME businesses acquired from Deutsche Bank Polska and the effect in Argentina from high inflation. |
| In real terms (excluding inflation), costs were 2% lower, as they reflected the first synergies from integrations in Europe and the improvement in the USs operating leverage, while keeping costs under control in the units in which we are investing in order to increase the distribution capacity, such as Mexico. |
| The Groups objective, as announced at the recent Investor Day, is to improve our operational capacity and at the same time manage our costs more efficiently, via an exemplary execution of the integrations currently underway and fostering the use of shared services, mainly in Europe. This should enable us to keep on improving the customer experience and our efficiency, which was the sectors reference at the end of March at 47.6%, very similar to the 47.4% in the first quarter of 2018. |
Loan-loss provisions
| Provisions fell 4%, with declines in seven of the 10 core units, mainly in the US. The increases were in Spain, where the fourth quarter of 2018 was well below the years quarterly average, although one should note the continued reduction in non-performing loans and in the cost of credit; at SCF, due to reduced sales of portfolios, although the cost of credit remained at below the standards for its business; and lastly Argentina, reflecting the deterioration in the economic environment, mainly in medium and low income segments, and two one-off cases in companies. |
| The cost of credit dropped from 1.04% in the first quarter of 2018 to 0.97% a year later, with an improvement in most countries. |
Other results and provisions
| Other income and provisions recorded a loss of EUR 471 million, higher than in the first quarter of 2018 but slightly below the years average. This line records a wide variety of provisions, as well as capital gains and losses and asset impairment. |
Profit and profitability
| Underlying profit before tax was 3% higher at EUR 3,684 million. A higher tax rate for the Group as a whole (36.0% as against 34.7% in the first quarter of 2018) and the 16% increase in minority interests, mainly from the sharp rise at SC USA, resulted in an underlying attributable profit of EUR 1,948 million, as mentioned above. |
Profitability was lower year-on-year and on the year as a whole, although it remained high (underlying RoTE of 11.3% and underlying RoRWA of 1.56%). Underlying earnings per share was EUR 0.111, 7% lower year-on-year in euros.
| Including the results recorded in the net capital gains and provisions line, the first quarter attributable profit to the parent was EUR 1,840 million, the RoTE 11.2% and the RoRWA 1.54%. Earnings per share were EUR 0.104, 13% lower year-on-year in euros. |
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Balance sheet |
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Grupo Santander. Balance sheet
EUR million
Assets | Mar-19 | Mar-18 | Absolute change |
% | Dec-18 | |||||||||||||||
Cash, cash balances at central banks and other demand deposits | 103,500 | 100,673 | 2,827 | 2.8 | 113,663 | |||||||||||||||
Financial assets held for trading | 98,592 | 124,591 | (25,999) | (20.9) | 92,879 | |||||||||||||||
Debt securities |
30,162 | 32,059 | (1,897) | (5.9) | 27,800 | |||||||||||||||
Equity instruments |
11,982 | 17,941 | (5,959) | (33.2) | 8,938 | |||||||||||||||
Loans and advances to customers |
241 | 10,630 | (10,389) | (97.7) | 202 | |||||||||||||||
Loans and advances to central banks and credit institutions |
| 8,394 | (8,394) | (100.0) | | |||||||||||||||
Derivatives |
56,207 | 55,567 | 640 | 1.2 | 55,939 | |||||||||||||||
Financial assets designated at fair value through profit or loss | 82,149 | 58,214 | 23,935 | 41.1 | 68,190 | |||||||||||||||
Loans and advances to customers |
24,535 | 20,716 | 3,819 | 18.4 | 23,796 | |||||||||||||||
Loans and advances to central banks and credit institutions |
48,250 | 29,658 | 18,592 | 62.7 | 32,325 | |||||||||||||||
Other (debt securities an equity instruments) |
9,364 | 7,840 | 1,524 | 19.4 | 12,069 | |||||||||||||||
Financial assets at fair value through other comprehensive income | 116,359 | 123,285 | (6,926) | (5.6) | 121,091 | |||||||||||||||
Debt securities |
111,519 | 119,267 | (7,748) | (6.5) | 116,819 | |||||||||||||||
Equity instruments |
2,590 | 2,929 | (339) | (11.6) | 2,671 | |||||||||||||||
Loans and advances to customers |
2,250 | 1,089 | 1,161 | 106.6 | 1,601 | |||||||||||||||
Loans and advances to central banks and credit institutions |
| | | | | |||||||||||||||
Financial assets measured at amortised cost | 980,733 | 915,454 | 65,279 | 7.1 | 946,099 | |||||||||||||||
Debt securities |
39,895 | 41,047 | (1,152) | (2.8) | 37,696 | |||||||||||||||
Loans and advances to customers |
883,169 | 824,193 | 58,976 | 7.2 | 857,322 | |||||||||||||||
Loans and advances to central banks and credit institutions |
57,669 | 50,214 | 7,455 | 14.8 | 51,081 | |||||||||||||||
Investments in subsidiaries, joint ventures and associates | 7,726 | 9,155 | (1,429) | (15.6) | 7,588 | |||||||||||||||
Tangible assets | 33,246 | 21,912 | 11,334 | 51.7 | 26,157 | |||||||||||||||
Intangible assets | 29,114 | 28,523 | 591 | 2.1 | 28,560 | |||||||||||||||
Goodwill |
25,989 | 25,612 | 377 | 1.5 | 25,466 | |||||||||||||||
Other intangible assets |
3,125 | 2,911 | 214 | 7.4 | 3,094 | |||||||||||||||
Other assets | 54,732 | 56,663 | (1,931) | (3.4) | 55,044 | |||||||||||||||
Total assets | 1,506,151 | 1,438,470 | 67,681 | 4.7 | 1,459,271 | |||||||||||||||
Liabilities and shareholders equity | ||||||||||||||||||||
Financial liabilities held for trading | 67,994 | 95,172 | (27,178) | (28.6) | 70,343 | |||||||||||||||
Customer deposits |
| 18,881 | (18,881) | (100.0) | | |||||||||||||||
Debt securities issued |
| | | | | |||||||||||||||
Deposits by central banks and credit institutions |
| 1,654 | (1,654) | (100.0) | | |||||||||||||||
Derivatives |
56,509 | 54,163 | 2,346 | 4.3 | 55,341 | |||||||||||||||
Other |
11,485 | 20,474 | (8,989) | (43.9) | 15,002 | |||||||||||||||
Financial liabilities designated at fair value through profit or loss | 74,426 | 59,706 | 14,720 | 24.7 | 68,058 | |||||||||||||||
Customer deposits |
41,063 | 32,477 | 8,586 | 26.4 | 39,597 | |||||||||||||||
Debt securities issued |
2,709 | 2,445 | 264 | 10.8 | 2,305 | |||||||||||||||
Deposits by central banks and credit institutions |
30,525 | 24,784 | 5,741 | 23.2 | 25,707 | |||||||||||||||
Other |
129 | | 129 | | 449 | |||||||||||||||
Financial liabilities measured at amortized cost | 1,211,981 | 1,134,513 | 77,468 | 6.8 | 1,171,630 | |||||||||||||||
Customer deposits |
767,298 | 715,981 | 51,317 | 7.2 | 740,899 | |||||||||||||||
Debt securities issued |
247,552 | 221,540 | 26,012 | 11.7 | 244,314 | |||||||||||||||
Deposits by central banks and credit institutions |
165,811 | 166,925 | (1,114) | (0.7) | 162,202 | |||||||||||||||
Other |
31,320 | 30,067 | 1,253 | 4.2 | 24,215 | |||||||||||||||
Liabilities under insurance contracts | 751 | 850 | (99) | (11.6) | 765 | |||||||||||||||
Provisions | 13,449 | 14,284 | (835) | (5.8) | 13,225 | |||||||||||||||
Other liabilities | 27,185 | 28,479 | (1,294) | (4.5) | 27,889 | |||||||||||||||
Total liabilities | 1,395,786 | 1,333,004 | 62,782 | 4.7 | 1,351,910 | |||||||||||||||
Shareholders equity | 119,837 | 117,451 | 2,386 | 2.0 | 118,613 | |||||||||||||||
Capital stock |
8,118 | 8,068 | 50 | 0.6 | 8,118 | |||||||||||||||
Reserves |
112,116 | 107,329 | 4,787 | 4.5 | 104,922 | |||||||||||||||
Attributable profit to the Group |
1,840 | 2,054 | (214) | (10.4) | 7,810 | |||||||||||||||
Less: dividends |
(2,237) | | (2,237) | | (2,237) | |||||||||||||||
Other comprehensive income | (20,992) | (22,483) | 1,491 | (6.6) | (22,141) | |||||||||||||||
Minority interests | 11,520 | 10,498 | 1,022 | 9.7 | 10,889 | |||||||||||||||
Total equity | 110,365 | 105,466 | 4,899 | 4.6 | 107,361 | |||||||||||||||
Total liabilities and equity | 1,506,151 | 1,438,470 | 67,681 | 4.7 | 1,459,271 |
18 January - March 2019
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GRUPO SANTANDER BALANCE SHEET
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Both loans and advances and customer deposits, grew 3% in the first quarter, in both cases with a positive exchange rate impact of around 2 percentage points. Mutual funds recovered strongly in the last three months (+5% in constant euros) due to better market sentiment.
Compared to March 2018, assets and liabilities grew, with minimal impact from exchange rate movements.
Loans and advances to customers excluding reverse repos rose 4% year-on-year (excluding the exchange rate impact), with growth in eight of the 10 core countries, particularly in developing markets (+13%).
Customer funds increased 5% year-on-year (excluding the exchange rate impact), with rises in the 10 core units. Deposits grew in all units and mutual funds in most of them, thanks to the better performance in recent months. Demand and time deposits also grew. |
Loans and advances to customers
The loan portfolio maintained a balanced structure: individuals (47%), consumer credit (16%), SMEs and companies (25%) and SCIB (12%).
| Quarter-on-quarter, loans and advances to customers increased 3%. Gross loans and advances to customers excluding the exchange rate impact and reverse repos increased 1%. All main units remained stable or increased, notably Argentina (+20% due to high inflation), the United States (+3% driven by SBNA) and Mexico (+2%). |
| Compared to March 2018, loans and advances to customers increased 6%. Gross loans and advances to customers excluding the exchange rate impact and reverse repos increased 4%, with the following evolution by countries: |
| Increase in eight of the 10 core units, particularly all developing countries, which overall grew 13%: Argentina (+50%), due to peso balances as well as the impact of the currencys depreciation on dollar balances, Poland (+29%), partly because of the increased perimeter, Brazil (+10%), Mexico (+10%) and Chile (+8%). |
| As regards mature markets, notable growth in the United States (+11%, with growth in SBNA and SC USA) and Santander Consumer Finance (+7%) with rises in almost all countries. More moderate growth in the United Kingdom (+1%), where mortgage and other retail loan growth was partially offset by the reduction of commercial real estate exposure. |
| The only declines were in Portugal and Spain, markets that continued to deleverage and in which lending fell by around 3%. Portugal was down due to the sale of non-productive portfolios, and Spain affected by lower wholesale balances and with institutions. |
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Balance sheet |
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Customer funds
Customer funds, deposits (excluding repos) and mutual funds, are well diversified by products: 60% are demand deposits, 22% time deposits and 18% mutual funds.
| In the first quarter, customer funds increased 3%, excluding exchange rate impacts the increase was 2%. Deposits grew 1% and mutual funds increased 5% following the markets recovery. By countries, in local currency rises in seven of the 10 core units, with the following detail by product: |
| As regards deposits, notable growth in the United States, Portugal, Mexico and Spain (between +2% and +3%) due to the strong growth in time deposits, except Spain where growth was from demand deposits. The only declines were in Chile, Poland and the United Kingdom (-1% each). |
| Mutual funds grew strongly in all the units except Chile, which decreased 3% due to the outflow of monetary funds. |
| Compared to March 2018, deposits (excluding repos) and mutual funds increased 5%. Excluding the exchange rate impact, growth was also 5%, as follows: |
| By units, total funds rose in all units. The largest increases were in Argentina (+55%), Poland (+28%) and Brazil (+11%). More moderate growth of between 4% and 8% in Portugal, the United States, Mexico, Chile and Spain. In Santander Consumer Finance and the United Kingdom balances hardly changed as the sharp fall in time deposits (and savings in the UKs case) offset the growth in current accounts (+4% and +2%, respectively). |
| Demand deposits increased 7%, with growth in all units except the United States. Time deposits rose 3% due to Latin American countries, particularly Brazil, which grew 15% under its strategy of replacing letras financeiras with customer deposits in order to optimise the cost of funds. Mutual funds rose 3%, recovering growth in 2019 after the fall in markets in 2018. |
As well as capturing customer deposits, Grupo Santander, for strategic reasons, maintains a selective policy of issuing securities in the international fixed income markets and strives to adapt the frequency and volume of its market operations to the structural liquidity needs of each unit, as well as to the receptiveness of each market.
| In the first quarter, the Group issued: |
| Medium- and long-term senior debt amounting to EUR 4,134 million and covered bonds placed in the market of EUR 1,436 million. |
| There were EUR 3,513 million of securitisations placed in the market. |
| Issuances to meet the TLAC (Total Loss-Absorbing Capacity) requirement amounting to EUR 1,056 million, in order to strengthen the Groups situation, consisting entirely of preferred debt. |
| Maturities of medium- and long-term debt of EUR 7,364 million. |
| The net loan-to-deposit ratio was 113% (112% in March 2018). The ratio of deposits plus medium- and long-term funding to the Groups loans was 113%, underscoring the comfortable funding structure. |
20 January - March 2019
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Solvency ratios |
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SOLVENCY RATIOS
|
The CET1 ratio reached 11.25% following the organic generation of 20 bps in the first quarter and absorbing -29 bps of negative accounting and regulatory impacts (due to the application of IFRS 16 and TRIM).
Tangible equity per share was EUR 4.30, an increase of 3% in the quarter.
The fully loaded leverage ratio was 5.1%, almost the same as in December 2018. |
At the end of March, the total phased-in capital ratio stood at 14.87% and the CET1 ratio (phased-in and fully loaded) at 11.25%, comfortably meeting the minimum levels required by the European Central Bank on a consolidated basis (13.185% for the total capital ratio and 9.685% for the CET1 ratio).
The CET1 ratio was 11.25% (11.30% at the end of 2018), as it was affected by accounting and regulatory impacts (-29 bps). On 1 January 2019 the IFRS 16 came into force, which implied several accounting changes affecting the capital ratios (negative impact in the first quarter of 19 bps). In addition, there were -3 bps from the IFRS 9 calendar, -2 bps from models in Spain and -5 bps from TRIM (Targeted Review of Internal Models).
On the other hand, the organic generation in the first quarter was 20 bps, well above quarterly average, from profits and proactive risk weighted asset management. There were also slightly positive impacts from perimeter (+2 bps including the sale of Prisma in Argentina) and another 2 bps from markets and other.
Had the IFRS 9 transitional arrangement not been applied, the total impact on the CET1 would have been -23 bps.
In April, the European Central Bank published the aggregate result of its Supervisory Review and Evaluation Process (SREP) carried out in 2018. This showed that Santander has lower capital requirements than the average of SSM banks. This positive differential was wider in 2018 than in 2017.
January - March 2019 21
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Risk management |
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RISK MANAGEMENT
|
In a context of increased volatility, Santander maintains its medium-low risk profile based on improving credit risk indicators, low risk market activities focused on servicing our customers and minimisation of the exposure to operational risk events.
The Groups positive trend in credit quality continued, with an improved cost of credit at .0.97% (-3 bps in the quarter), a NPL ratio of 3.62% (-11 bps in the quarter) and coverage of 68% (+40 bps in the quarter) ,
Market risk exposure remained at low levels despite volatility and uncertainty.
The operational risk profile remained stable, maintaining distribution of losses by category in the quarter. |
Credit risk management
22 January - March 2019
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Risk management |
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Non-performing loans by quarter | ||||||||||||||||||||
EUR million | ||||||||||||||||||||
Q118 | Q218 | Q318 | Q418 | Q119 | ||||||||||||||||
Balance at beginning of period |
37,596 | 37,407 | 36,654 | 36,332 | 35,692 | |||||||||||||||
Net additions |
2,340 | 2,906 | 2,528 | 3,136 | 2,147 | |||||||||||||||
Increase in scope of consolidation |
| | | 177 | | |||||||||||||||
Exchange rate differences and other |
361 | (409) | (140) | (130) | 479 | |||||||||||||||
Write-offs |
(2,890) | (3,250) | (2,710) | (3,823) | (2,728) | |||||||||||||||
Balance at period-end |
37,407 | 36,654 | 36,332 | 35,692 | 35,590 |
January - March 2019 23
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Risk management |
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Structural and liquidity risk
| As regards structural exchange rate risk, Santanders CET1 ratio coverage remained around 100% to protect it from foreign currency movements. |
| In structural interest rate risk, during the first quarter a positive impact was generated in the structural debt portfolio, mainly in Europe and the US, with less pressure on interest rates following the decisions taken by the ECB and the Fed, as well as in Brazil based on the proposed economic reforms. |
| In liquidity risk during the first quarter, the Groups LCR ratio remained around 150%, underscoring a comfortable liquidity position, backed by our commercial strength and the model of autonomous subsidiaries, with high levels of customer deposits and solid liquid asset buffers. |
Operational risk
| The operational risk profile remained stable. The volume of losses was similar to that in the first quarter of 2018 and in line with expectations. There were no new events of a significant financial impact in the first quarter. |
| In relative terms, levels of losses by Basel categories were similar, mainly those derived from civil claims with customers and external fraud. |
| Operational losses represented less than 2.5% of total income, and capital consumption related to operational risk is only 10% of the total. |
| Management focused during the first quarter on strengthening our risk-monitoring frameworks (suppliers, significant change management processes, etc.). |
| In order to improve our services offered to our customers, adapt to multichannel demands and increase productivity we continue working on the digitalisation and automation of all our processes. |
| Cybersecurity, a key area for the Group, continues to improve as we continue our cybersecurity transformation programme in order to strengthen the detection, response and protection mechanisms. |
24 January - March 2019
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Businesses |
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DESCRIPTION OF BUSINESS
In the first quarter of 2019, Grupo Santander maintained the same general criteria applied in 2018, as well as the same business segments.
The operating business areas are structured into two levels:
Geographic businesses. The operating units are segmented by geographical areas. This coincides with the Groups first level of management and reflects Santanders positioning in the worlds three main currency areas (euro, sterling and dollar). The segments reported on are: |
| Continental Europe. This covers all businesses in the area. Detailed financial information is provided on Spain, Portugal, Poland and Santander Consumer Finance (which incorporates all the regions business, including the three countries mentioned herewith). |
| United Kingdom. This includes the businesses developed by the Groups various units and branches in the country. |
| Latin America. This embraces all the Groups financial activities conducted via its banks and subsidiaries in the region. The financial statements of Brazil, Mexico, Chile and Argentina are provided. |
| United States. Includes the holding Santander Holdings USA (SHUSA) and its subsidiaries Santander Bank, Banco Santander Puerto Rico, Santander Consumer USA, Banco Santander International, Santander Investment Securities and the New York branch. |
Global businesses. The activity of the operating units is distributed by the type of business: Retail Banking, Corporate & Investment Banking, Wealth Management and Spain Real Estate Activity. |
| Retail Banking. This covers all customer banking businesses, including consumer finance, except those of corporate banking, which are managed through SCIB, and asset management and private banking, which are managed by Wealth Management. The results of the hedging positions in each country are also included, conducted within the sphere of each ones Assets and Liabilities Committee. |
| Corporate & Investment Banking (SCIB). This business reflects the revenues from global corporate banking, investment banking and markets worldwide including treasuries managed globally (always after the appropriate distribution with Retail Banking customers), as well as equities business. |
| Wealth Management. Includes the asset management business (Santander Asset Management), the new corporate unit of Private Banking and International Private Banking in Miami and Switzerland. |
In addition to these operating units, which report by geographic area and by businesses, the Group continues to maintain the area of Corporate Centre. This area incorporates the centralised activities relating to equity stakes in financial companies, financial management of the structural exchange rate position, assumed within the sphere of the Groups Assets and Liabilities Committee, as well as management of liquidity and of shareholders equity via issuances.
As the Groups holding entity, this area manages all capital and reserves and allocations of capital and liquidity with the rest of businesses. It also incorporates amortisation of goodwill but not the costs related to the Groups central services (charged to the areas), except for corporate and institutional expenses related to the Groups functioning.
The businesses included in each of the business areas in this report and the accounting principles under which their results are presented here may differ from the businesses included and accounting principles applied in the financial information separately prepared and disclosed by our subsidiaries (some of which are publicly listed) which in name or geographical description may seem to correspond to the business areas covered in this report. Accordingly, the results of operations and trends shown for our business areas in this document may differ materially from those of such subsidiaries. |
January - March 2019 25
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Net operating income
EUR million
/ Q418 | / Q118 | |||||||||||||||||||||||||||
Geographic businesses | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Europa continental |
1,900 | (2.1) | (2.0) | (0.8) | (0.5) | |||||||||||||||||||||||
Spain |
858 | 11.5 | 11.5 | (6.5) | (6.5) | |||||||||||||||||||||||
Santander Consumer Finance |
660 | (4.7) | (4.6) | 4.6 | 5.0 | |||||||||||||||||||||||
Poland |
205 | (9.0) | (8.9) | 14.4 | 17.7 | |||||||||||||||||||||||
Portugal |
201 | 16.7 | 16.7 | 9.8 | 9.8 | |||||||||||||||||||||||
Rest |
(24) | | | | | |||||||||||||||||||||||
United Kingdom |
497 | (16.2) | (17.5) | (15.1) | (16.1) | |||||||||||||||||||||||
Latin America |
3,393 | 2.1 | 2.8 | 0.1 | 6.9 | |||||||||||||||||||||||
Brazil |
2,292 | 3.9 | 2.3 | 0.5 | 7.8 | |||||||||||||||||||||||
Mexico |
544 | 4.4 | 0.8 | 10.8 | 4.9 | |||||||||||||||||||||||
Chile |
345 | (5.2) | (7.5) | (9.7) | (7.5) | |||||||||||||||||||||||
Argentina |
129 | (13.1) | 101.7 | (18.6) | 59.8 | |||||||||||||||||||||||
Rest |
83 | (1.7) | (2.1) | 5.8 | 9.7 | |||||||||||||||||||||||
United States |
1,040 | (11.2) | (12.2) | 23.4 | 14.1 | |||||||||||||||||||||||
Operating areas |
6,830 | (2.8) | (2.8) | 1.4 | 3.7 | |||||||||||||||||||||||
Corporate Centre |
(503) | 18.9 | 18.9 | 44.8 | 44.8 | |||||||||||||||||||||||
Total Group |
6,327 | (4.2) | (4.2) | (0.9) | 1.4 | |||||||||||||||||||||||
Global businesses | ||||||||||||||||||||||||||||
Retail Banking |
5,919 | (2.7) | (3.4) | 2.3 | 4.2 | |||||||||||||||||||||||
Corporate & Investment Banking |
736 | (7.0) | (1.9) | (8.6) | (3.8) | |||||||||||||||||||||||
Wealth Management |
209 | (1.6) | (0.3) | 6.2 | 7.4 | |||||||||||||||||||||||
Real Estate Activity Spain |
(34) | (40.2) | (40.2) | (36.7) | (36.7) | |||||||||||||||||||||||
Operating areas |
6,830 | (2.8) | (2.8) | 1.4 | 3.7 | |||||||||||||||||||||||
Corporate Centre |
(503) | 18.9 | 18.9 | 44.8 | 44.8 | |||||||||||||||||||||||
Total Group |
6,327 | (4.2) | (4.2) | (0.9) | 1.4 |
Attributable profit to the parent
EUR million
/ Q418 | / Q118 | |||||||||||||||||||||||||||
Geographic businesses | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Continental Europe (1) |
871 | (7.9) | (7.8) | (6.5) | (6.2) | |||||||||||||||||||||||
Spain |
403 | (6.7) | (6.7) | (11.4) | (11.4) | |||||||||||||||||||||||
Santander Consumer Finance |
325 | 9.8 | 10.2 | 0.7 | 1.1 | |||||||||||||||||||||||
Poland (1) |
62 | 0.6 | 0.4 | (1.9) | 1.0 | |||||||||||||||||||||||
Portugal |
135 | (0.4) | (0.4) | 6.7 | 6.7 | |||||||||||||||||||||||
Other |
(54) | | | 49.2 | 52.8 | |||||||||||||||||||||||
United Kingdom (1) |
271 | (5.1) | (6.7) | (15.2) | (16.3) | |||||||||||||||||||||||
Latin America (1) |
1,137 | 6.5 | 5.8 | 3.5 | 10.9 | |||||||||||||||||||||||
Brazil |
724 | 9.3 | 7.7 | 7.0 | 14.8 | |||||||||||||||||||||||
Mexico |
206 | 0.3 | (3.2) | 18.3 | 12.0 | |||||||||||||||||||||||
Chile |
149 | (2.9) | (5.2) | (1.1) | 1.3 | |||||||||||||||||||||||
Argentina (1) |
11 | (36.5) | 357.4 | (83.7) | (67.9) | |||||||||||||||||||||||
Other |
47 | 62.1 | 60.4 | 51.9 | 59.7 | |||||||||||||||||||||||
US |
182 | 98.2 | 102.5 | 45.8 | 34.7 | |||||||||||||||||||||||
Operating areas (1) |
2,462 | 3.0 | 2.6 | (0.5) | 2.0 | |||||||||||||||||||||||
Corporate Centre (1) |
(514) | 39.2 | 39.2 | 22.1 | 22.1 | |||||||||||||||||||||||
Total Group (1) |
1,948 | (3.7) | (4.1) | (5.2) | (2.2) | |||||||||||||||||||||||
Net capital gains and provisions |
(108) | | | | | |||||||||||||||||||||||
Total Group |
1,840 | (11.0) | (11.4) | (10.4) | (7.7) | |||||||||||||||||||||||
Global businesses | ||||||||||||||||||||||||||||
Retail Banking (1) |
1,920 | 3.1 | 0.9 | (0.6) | 1.2 | |||||||||||||||||||||||
Corporate & Investment Banking |
457 | 2.1 | 9.2 | (5.4) | (0.3) | |||||||||||||||||||||||
Wealth Management |
142 | 4.1 | 5.6 | 12.9 | 14.2 | |||||||||||||||||||||||
Real Estate Activity Spain |
(56) | 2.7 | 2.7 | (13.9) | (13.9) | |||||||||||||||||||||||
Operating areas (1) |
2,462 | 3.0 | 2.6 | (0.5) | 2.0 | |||||||||||||||||||||||
Corporate Centre (1) |
(514) | 39.2 | 39.2 | 22.1 | 22.1 | |||||||||||||||||||||||
Total Group (1) |
1,948 | (3.7) | (4.1) | (5.2) | (2.2) | |||||||||||||||||||||||
Net capital gains and provisions |
(108) | | | | | |||||||||||||||||||||||
Total Group |
1,840 | (11.0) | (11.4) | (10.4) | (7.7) |
(1) | Underlying attributable profit (excluding net capital gains and provisions). |
26 January - March 2019
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Gross loans and advances to customers excluding reverse repos
EUR million
/ Q418 | / Q118 | |||||||||||||||||||||||||||
Geographic businesses | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Continental Europe |
393,071 | 0.6 | 0.4 | 2.6 | 2.6 | |||||||||||||||||||||||
Spain |
209,608 | (0.0) | (0.0) | (3.4) | (3.4) | |||||||||||||||||||||||
Santander Consumer Finance |
98,144 | 0.4 | 0.0 | 6.5 | 6.6 | |||||||||||||||||||||||
Poland |
29,319 | 1.0 | 1.0 | 26.6 | 29.3 | |||||||||||||||||||||||
Portugal |
36,478 | (0.2) | (0.2) | (2.5) | (2.5) | |||||||||||||||||||||||
Other |
19,522 | 9.3 | 8.6 | 45.5 | 40.8 | |||||||||||||||||||||||
United Kingdom |
246,820 | 4.7 | 0.5 | 3.3 | 1.3 | |||||||||||||||||||||||
Latin America |
161,902 | 3.1 | 1.1 | 4.1 | 10.3 | |||||||||||||||||||||||
Brazil |
76,336 | 1.4 | 0.1 | 3.1 | 10.4 | |||||||||||||||||||||||
Mexico |
32,866 | 5.4 | 1.6 | 14.5 | 10.3 | |||||||||||||||||||||||
Chile |
40,795 | 4.6 | 0.6 | 4.6 | 7.6 | |||||||||||||||||||||||
Argentina |
5,906 | 6.0 | 19.6 | (23.7) | 49.7 | |||||||||||||||||||||||
Other |
5,999 | 0.7 | (0.7) | (0.9) | 0.7 | |||||||||||||||||||||||
US |
87,759 | 4.9 | 2.9 | 21.4 | 10.7 | |||||||||||||||||||||||
Operating areas |
889,553 | 2.6 | 0.8 | 4.7 | 4.3 | |||||||||||||||||||||||
Corporate Centre |
6,390 | (3.9) | (3.9) | 1.8 | 1.8 | |||||||||||||||||||||||
Total Group |
895,943 | 2.5 | 0.8 | 4.6 | 4.3 | |||||||||||||||||||||||
Customer funds (customer deposits excluding repos + mutual funds) EUR million
|
| |||||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||||||
Geographic businesses | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Continental Europe |
448,785 | 2.7 | 2.7 | 5.7 | 5.8 | |||||||||||||||||||||||
Spain |
324,903 | 3.0 | 3.0 | 3.7 | 3.7 | |||||||||||||||||||||||
Santander Consumer Finance |
36,849 | 0.9 | 0.4 | 0.0 | 0.1 | |||||||||||||||||||||||
Poland |
35,186 | (1.0) | (1.1) | 25.2 | 27.9 | |||||||||||||||||||||||
Portugal |
40,242 | 2.8 | 2.8 | 8.1 | 8.1 | |||||||||||||||||||||||
Other |
11,606 | 12.3 | 11.9 | 28.8 | 26.2 | |||||||||||||||||||||||
United Kingdom |
212,786 | 3.0 | (1.2) | 2.6 | 0.7 | |||||||||||||||||||||||
Latin America |
205,651 | 4.1 | 2.5 | 1.9 | 9.2 | |||||||||||||||||||||||
Brazil |
113,769 | 3.2 | 1.9 | 3.3 | 10.6 | |||||||||||||||||||||||
Mexico |
41,624 | 7.8 | 3.9 | 9.3 | 5.2 | |||||||||||||||||||||||
Chile |
34,166 | 2.7 | (1.2) | 0.8 | 3.7 | |||||||||||||||||||||||
Argentina |
10,385 | 1.9 | 15.0 | (21.0) | 55.1 | |||||||||||||||||||||||
Other |
5,707 | 8.6 | 8.7 | (11.5) | (8.3) | |||||||||||||||||||||||
US |
67,968 | 5.8 | 3.8 | 15.9 | 5.6 | |||||||||||||||||||||||
Operating areas |
935,190 | 3.3 | 1.8 | 4.8 | 5.3 | |||||||||||||||||||||||
Corporate Centre |
176 | (27.9) | (27.9) | (18.8) | (18.8) | |||||||||||||||||||||||
Total Group |
935,365 | 3.3 | 1.8 | 4.8 | 5.3 |
January - March 2019 27
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Spain
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Highlights
The migration of Popular to the Santander platform was completed at the end of April in Galicia, Asturias, Cantabria, the Basque Country, Catalonia and the Canary Islands.
Strong activity with double-digit growth in new production by number of transactions (+14%) and significant improvement in new lending yields.
Further improvement in the customer spread (+31 bps year-on-year), spurred by the lower cost of funds (-23 bps) and the higher return on loans (+8 bps).
First quarter underlying profit of EUR 403 million, 11% lower year-on-year, mainly due to reduced gains on financial transactions and net fee income from wholesale business. |
28 January - March 2019
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Santander Consumer Finance
| |||
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Highlights (changes in constant euros)
SCF continues to be the European consumer finance leader, with 7% growth in loans and a 2% increase in new lending.
Total income up 3%, largely due to net interest income, and cost control pushed up net operating income by 5%.
Underlying attributable profit was 1% higher year-on-year at EUR 325 million, due to greater net interest income. Cost of credit remained at low levels for this business.
Continued high profitability: RoTE of around 15% and RoRWA of more than 2%. |
January - March 2019 29
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Poland
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Highlights (changes in constant euros)
Santander is the second largest bank in Poland in terms of assets following the integration of Deutsche Bank Polskas retail and SME business at the end of 2018.
The main management focus is on increasing business revenue in a competitive environment and obtaining synergies from the integration.
Profit in the quarter was impacted by the greater BFG and Banking Tax contributions. Of note in other lines was an increase in revenue and costs (partly due to perimeter) as well as a strong improvement in the cost of credit. |
30 January - March 2019
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Highlights
Business continued to grow strongly, with high market shares in new lending to companies and mortgages of around 20%.
Standard & Poors upgraded the Banks rating in March to BBB, emphasising its strong competitive position in the country and the quality of its assets.
Santander is the banking brand with the best reputation in Portugal, according to the RepScore Global Pulse study conducted by On Strategy 2019.
Attributable profit increased 7% year-on-year, reflecting revenue growth, lower costs and a reduced cost of credit. |
January - March 2019 31
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Highlights (changes in constant euros)
Good business evolution: growth in mortgages and other retail loans in a highly competitive market, while continuing to reduce commercial real estate exposure.
Underlying profit decreased 16% year-on-year in Q1 2019. These results reflect the competitive income pressures and the uncertainty stemming from Brexit affecting revenue, as well as increased costs related to technology and projects.
In the quarter, the results include EUR 66 million of restructuring costs. |
32 January - March 2019
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Our business model focusing on the customer experience and satisfaction enables us to keep on capturing innovative opportunities in the market.
Consistent and recurring revenue growth, underpinned by higher volumes, while costs remained under control, which helped to improve efficiency.
The solid risk management produced the fall in provisions and the good evolution of the cost of credit.
Profit growing sustainably quarter after quarter as a result of the selective increase in market share, to EUR 724 million (+15% year-on-year), with a RoTE of 21%. |
January - March 2019 33
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The strategy continued to focus on the transformation of retail baking, improving the customer attention models and driving digitalisation, which was reflected in greater customer attraction and increased loyalty and in the launch of new businesses.
Faster growth in lending, notably to large companies (+20%) and payroll credit (+13%). The rise in funds continued to be spurred by the deposits from individuals and SMEs.
Attributable profit was up 12%, underpinned by the good performance of net interest income and loan-loss provisions, which more than offset the rise in costs. |
34 January - March 2019
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Highlights (changes in constant euros)
We continued the commercial and branch network transformation, based on technological developments in order to attract new customers and boost loyalty.
Growth in business volumes, at a faster pace mainly in the individual customers segment.
Underlying attributable profit increased 1% year-on-year, affected by lower inflation which impacted net interest income (EUR -45 million). Costs remained stable and better performance of provisions. |
January - March 2019 35
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Highlights (changes in constant euros)
In February, 51% of Prisma Medios de Pago S.A. was sold and the remaining 49% was revaluated, generating a capital gain of EUR 150 million net of tax, which had an immaterial capital impact (+3 bps).
The focus on the digital transformation and the customer experience was reflected in high levels of loyal customers and digital penetration.
First quarter attributable profit of EUR 161 million leveraged by the Prisma operation. Excluding it, underlying profit was EUR 11 million, impacted by high inflation and the pesos depreciation. |
36 January - March 2019
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Highlights (changes in constant euros)
The Group continued to be the countrys leading privately owned bank, focused on growing in retail banking, improving efficiency and enhancing the quality of service.
Underlying attributable profit rose 21%, spurred by the good performance of net interest income and greater cost control. | ||
Commercial activity and business performance
| Santander continued to focus on improving customer satisfaction and increasing loyalty. Loyal customers rose 21%. |
| We continued to advance in our digital transformation strategy and in modernising channels. The number of digital customers increased 17% (penetration of 59%, up from 52% in March 2018). Transactions via digital channels rose 38% year-on-year. |
| Loans and advances grew in target segments, products and currencies: +16% in consumer credit and cards and +18% in the national currency portfolio. Peso deposits grew 12% and foreign currency ones rose 2% year-on-year. |
Results
First quarter underlying attributable profit of EUR 36 million, 21% higher year-on-year.
| Total income rose 15%, driven by net interest income. The efficiency ratio improved to 43%, 1.4 pp better than in the first quarter of 2018. |
| The NPL ratio remained at a low level (3.35%), coverage was high (114%) and the cost of credit was 2.72%. |
Peru Highlights (changes in constant euros)
| The strategy remained focused on the corporate segment, the countrys large companies and the Groups global customers. |
| The auto loan financial entity continued to expand its business. |
| First quarter attributable profit of EUR 9 million (+7% year-on-year). Total income rose due to higher net interest income, net fee income and gains on financial transactions. Costs remained stable and the efficiency ratio improved to 33%. |
| The NPL ratio was 0.79%, coverage remained very high and cost of credit was only 0.14%. |
Colombia Highlights (changes in constant euros)
| Activity in Colombia remained focused on SCIB clients, large companies and corporates, contributing solutions in treasury, risk hedging, foreign trade, confirming, custody and development of investment banking products supporting the countrys infrastructure plan. |
| In auto finance, the origination share reached 2.5% (+100 bps in 12 months), in line with the strategy to attain the critical mass needed to consolidate ourselves in this market. |
| Lending rose 122% year-on-year, with growth in all segments. Of note was auto finance, which rose sevenfold and reached 4% of total loans. Deposits grew 67%, mainly due to time deposits. |
| The first quarter attributable profit was EUR 2 million (EUR 1 million in the same period of 2018). Total income grew 65%, underpinned by the growth in net interest income, net fee income and gains on financial transactions. |
January - March 2019 37
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Highlights (changes in constant euros)
Volume trend improvement. After rising for the fourth consecutive quarter, lending rose 11% year-on-year spurred by auto loans and Commercial & Industrial lending. Customer funds increased 6% driven by SBNA and wholesale balances at the New York branch.
Attributable profit grew strongly year-on-year up to EUR 182 million due to the good performance of revenue, costs and provisions. Strong growth in the quarter favoured by lower provisions due to seasonal factors.
The growth rates of net interest income and provisions were affected by methodological changes in the accrual of TDRs, with almost no impact on bottom line results. |
38 January - March 2019
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Highlights
The Corporate Centres objective is to aid the operating units by contributing added value and carrying out the corporate function of oversight and control. It also carries out functions related to financial and capital management.
The underlying attributable loss was 22% higher compared to the first quarter of 2018, mainly due to higher costs related to foreign currency hedging and increased stock of issuances. |
Strategy and functions
The Corporate Centre contributes value to the Group in various ways:
| It makes the Groups governance more solid, through global control frameworks and supervision. |
| Fostering the exchange of best practices in management of costs and economies of scale. This enables us to be one of the most efficient banks. |
| The Corporate Centre contributes to the Groups revenue growth, by sharing the best commercial practices, launching global commercial initiatives and accelerating the digital transformation simultaneously in all countries. |
It also coordinates the relationship with European regulators and develops functions related to financial and capital management, as follows:
| Financial Management functions: |
| Structural management of liquidity risk associated with funding the Groups recurring activity, stakes of a financial nature and management of net liquidity related to the needs of some business units. |
| This activity is carried out by diversifying the different funding sources (issuances and other), always maintaining an adequate profile in volumes, maturities and costs. The price at which these operations are made with other Group units is the market rate (Euribor or swap) plus the premium, which in liquidity terms, the Group supports by immobilising funds during the term of the operation. |
| Interest rate risk is also actively managed in order to soften the impact of interest rate changes on net interest income, conducted via high credit quality, very liquid and low capital consumption derivatives. |
| Strategic management of the exposure to exchange rates in equity and dynamic in the countervalue of the units results in euros for the next 12 months. Net investments in equity are currently covered by EUR 23,628 million (mainly Brazil, the UK, Mexico, Chile, the US, Poland and Norway) with different instruments (spot, fx, forwards). |
| Management of total capital and reserves: capital allocated to each of the units. |
Results
First quarter attributable loss of EUR 694 million, versus EUR -421 million in the same period of 2018. The 2019 figure includes a loss of EUR 180 million, following the agreement reached in the third quarter of 2018 to sell a portfolio of real estate assets to a subsidiary of Cerberus Capital Management. This transaction had an immaterial capital impact.
January - March 2019 39
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Retail Banking
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Highlights (changes in constant euros)
The Group continued to focus on customer loyalty and digital transformation. We continued to launch new products and services that cover the needs of our customers. As at end March, the Group had 20 million loyal customers and almost 34 million digital customers.
Underlying attributable profit of EUR 1,920 million in the first quarter, 1% higher than in the same period of 2018, affected by higher taxes and minority interests.
The good dynamics in customer revenue, controlled costs and stable provisions were reflected in the 6% increase in profit before tax. |
40 January - March 2019
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Corporate & Investment Banking
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Highlights (changes in constant euros)
Santander is among the leaders in Latin America and Europe, particularly in Export & Agency Finance and Structured Financing, and in Europe in Debt Capital Markets for corporates.
We continued to advance in our mission to help our global customers in their capital issuances, providing them with financing solutions and transaction services. We also continued to adapt our product offering to the Banks digital transformation.
Attributable profit remained stable year-on-year, due to reduced activity in markets which was offset by the good evolution of value-added businesses. |
January - March 2019 41
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Wealth Management - Asset Management and Private Banking
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Highlights (changes in constant euros)
Attributable profit rose 14% compared to the first quarter of 2018.
Total contribution (net profit + net fee income) amounted to EUR 260 million, 6% more than in the first quarter of 2018.
Collaboration volumes between countries grew 41% year-on-year to EUR 3,593 million.
Assets under management amounted to EUR 348 billion (+3% year-on-year). |
42 January - March 2019
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RESPONSIBLE BANKING
First quarter highlights | ||
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This year, in order to present the Groups financial and non-financial information more clearly and facilitate its understanding, in February we included a report on sustainable banking in the 2018 Annual Report. This report follows the GRI standards and incorporates the information requested by Law 11/2018 on non-financial matters and diversity. | |
|
Santander Spain and the European Investment Bank will make EUR 50 million available to companies and the self-employed to improve energy efficiency. This new line of financing is aimed at replacing inefficient lighting with LED lighting. An online app will enable the energy savings generated to be estimated in order to calculate the period of amortisation of the investment in new equipment. | |
|
SCIB led Germanys first syndicated sustainable corporate credit, linked to the environmental, social and good corporate governance performance of Henkel, the borrower. It also participated as joint bookrunner in the last two issues of Iberdrolas green hybrid bonds in 2019, and the first public green bond issued by the telecoms sector (Telefónica). | |
|
Santander Universities launched the ninth edition of the W50 programme together with UCLA Business School in order to provide high performance training to female executives throughout the world who have great leadership capacity, so that they can hold positions in senior management and on company boards. | |
|
Santander is participating in a plan promoted by the Chilean government that will benefit 16 vulnerable groups in the country. The Bank forms part of this project and together with the Education Ministry, AIEP, Corp GMas Escuelas del Cariño and Crece Chile will support more than five million Chileans over the age of 18 who have not finished their basic education. | |
|
Santander received the Top Employers Europe 2018 certification and is in the Top 3 of the best banks to work for in Latin America in 2018, according to Great Place to Work. | |
|
The World Bank recognises Santanders leadership in the sphere of gender equality and climate financing. The head of the Groups Responsible Banking received the Gender CEO prize awarded by MIGA, the Multilateral Investment Guarantee Agency. | |
For the second consecutive year, Santander obtained the highest score among the 230 companies that form the Bloomberg Gender Index (95.32 out of 100), which assesses companies performance in gender equality matters. | ||
|
The British International Finance magazine awarded Santander Mexico for the third time its International Finance Banking Award as the most socially responsible bank in Mexico. |
January - March 2019 43
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CORPORATE GOVERNANCE
Changes to the boards regulations |
The board of directors approved at its meeting on 26 February changes to its regulations in order to adapt them to the guidelines in the Guía Técnica 1/2019 of the National Securities Market Commission (CNMV) on appointments and remuneration committees, and in order to comply at all times with the highest corporate governance standards. The main changes are:
| The appointments committee will assume the powers and functions in corporate governance matters that until now were the powers of the risk supervision, regulation and compliance committee. Among other powers, the committee will provide support and advice to the board on corporate governance policy and internal governance; supervise and assess the communication strategy and relations with shareholders and investors or proxy advisors; inform the general meeting of shareholders on the committees activities during the year and on any proposal to change the boards rules and regulations. |
| The director responsible for co-ordinating must always be a member of the appointments committee. When members are appointed to the committee, their knowledge and experience in corporate governance areas will be taken into account. |
| All members of the audit committee must be independent and the committee is responsible for supervising not only the financial information but also the non-financial and diversity information. |
| The responsible banking, sustainability and culture committee will mainly comprise independent directors and will always be presided by a director of this nature. |
Changes in the board |
Mr. Juan Miguel Villar Mir left the board as of 1 January, 2019.
The Bank announced on 3 April that Mr. Rodrigo Echenique Gordillo will cease his executive functions as of 1 May and will continue to be a member of the board and chairman of Santander Spain.
The AGM appointed Mr. Henrique de Castro as an independent director. Once the required authorisation of the supervisor is obtained and this appointment is effective, the board will have 15 members.
Changes in the composition of the boards committees |
As of 1 January, 2019 Mr. Bruce Carnegie-Brown ceased to be a member of the risk supervision, regulation and compliance committee.
44 January - March 2019
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Changes in the organisational structure of the Groups senior management |
A new global unit focused on payments services called Santander Global Payments Services was created on 3 April. The board appointed Mr. Javier San Félix García to head it, subject to the supervisors authorisation.
In order to improve co-operation and decision-taking in the execution of the Groups global strategy, the Groups organisational structure was streamlined and three new key posts were created that will report to the CEO:
| Europe. Gerry Byrne will head this area and those in charge of Spain, Portugal, the UK, Poland and Consumer Finance will report to him. |
| South America. Sergio Rial will head this area and those in charge of Chile, Argentina, Uruguay and the Andean region will report to him. |
| North America. Héctor Grisi and Scott Powell will jointly head this area and at the same time continue to be in charge of Mexico and the US, respectively. |
Annual General Meeting |
All the proposed agreements, the reports of administrators and other legal documentation regarding the AGM were published on the Groups website on April 4 when the meeting was called. The documentation includes the 2018 Annual Report which has a section on corporate governance setting out the main activities of the board and of its committees in 2018, including detailed information on the regulations and procedures on which the Banks corporate governance system is based, as well as the annual report on directors remuneration.
In addition as the appointment of Mr. Henrique de Castro as a new director, the board approved the re-election of Mr. José Antonio Álvarez Álvarez as an executive director, Mr. Javier Botín-Sanz de Sautuola y OShea as a non-executive director neither proprietary nor independent and Mr. Bruce Carnegie-Brown, Mr. Ramiro Mato García-Ansorena and Ms. Belén Romana García as independent directors.
Full information on the agreements approved by the annual general meeting can be found at www.santander.com.
January - March 2019 45
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48 January - March 2019
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Financial information Group |
∎ Net fee income. Consolidated |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Q119 | Q418 | Chg. % | Q118 | Chg. % | ||||||||||||||||
Fees from services |
1,779 | 1,829 | (2.7) | 1,807 | (1.6) | |||||||||||||||
Wealth management and marketing of customer funds |
936 | 940 | (0.4) | 944 | (0.9) | |||||||||||||||
Securities and custody |
216 | 187 | 15.5 | 203 | 6.2 | |||||||||||||||
Net fee income |
2,931 | 2,956 | (0.8) | 2,955 | (0.8) | |||||||||||||||
∎ Operating expenses. Consolidated |
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EUR million |
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Q119 | Q418 | Chg. % | Q118 | Chg. % | ||||||||||||||||
Staff costs |
3,006 | 3,068 | (2.0) | 3,000 | 0.2 | |||||||||||||||
Other general administrative expenses |
2,005 | 2,217 | (9.6) | 2,151 | (6.8) | |||||||||||||||
Information technology |
551 | 441 | 25.0 | 366 | 50.3 | |||||||||||||||
Communications |
132 | 145 | (8.8) | 132 | (0.3) | |||||||||||||||
Advertising |
157 | 193 | (18.9) | 150 | 4.9 | |||||||||||||||
Buildings and premises(1) |
211 | 492 | (57.2) | 477 | (55.7) | |||||||||||||||
Printed and office material |
32 | 33 | (2.0) | 31 | 4.4 | |||||||||||||||
Taxes (other than tax on profits) |
126 | 152 | (17.0) | 142 | (11.6) | |||||||||||||||
Other expenses |
796 | 761 | 4.6 | 853 | (6.6) | |||||||||||||||
Administrative expenses |
5,011 | 5,285 | (5.2) | 5,151 | (2.7) | |||||||||||||||
Depreciation and amortisation(1) |
747 | 651 | 14.7 | 613 | 21.9 | |||||||||||||||
Operating expenses |
5,758 | 5,936 | (3.0) | 5,764 | (0.1) |
(1) In Q119, impact of the IFRS 16 application.
∎ Operating means. Consolidated |
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Employees | Branches | |||||||||||||||||||||||||||
Mar-19 | Mar-18 | Var. | Mar-19 | Mar-18 | Var. | |||||||||||||||||||||||
Continental Europe |
67,607 | 67,153 | 454 | 5,942 | 6,241 | (299) | ||||||||||||||||||||||
of which: Spain |
32,366 | 32,611 | (245) | 4,366 | 4,481 | (115) | ||||||||||||||||||||||
Santander Consumer Finance |
14,796 | 14,980 | (184) | 433 | 509 | (76) | ||||||||||||||||||||||
Poland |
12,551 | 11,514 | 1,037 | 571 | 565 | 6 | ||||||||||||||||||||||
Portugal |
6,735 | 7,018 | (283) | 561 | 676 | (115) | ||||||||||||||||||||||
United Kingdom |
25,778 | 26,229 | (451) | 755 | 800 | (45) | ||||||||||||||||||||||
Latin America |
89,843 | 89,527 | 316 | 5,921 | 5,917 | 4 | ||||||||||||||||||||||
of which: Brazil |
46,793 | 47,375 | (582) | 3,562 | 3,484 | 78 | ||||||||||||||||||||||
Mexico |
19,870 | 18,586 | 1,284 | 1,412 | 1,401 | 11 | ||||||||||||||||||||||
Chile |
11,888 | 12,018 | (130) | 380 | 429 | (49) | ||||||||||||||||||||||
Argentina |
9,271 | 9,177 | 94 | 468 | 482 | (14) | ||||||||||||||||||||||
US |
17,279 | 17,247 | 32 | 659 | 679 | (20) | ||||||||||||||||||||||
Operating areas |
200,507 | 200,156 | 351 | 13,277 | 13,637 | (360) | ||||||||||||||||||||||
Corporate Centre |
1,977 | 1,744 | 233 | |||||||||||||||||||||||||
Total Group |
202,484 | 201,900 | 584 | 13,277 | 13,637 | (360) |
∎ Net loan-loss provisions. Consolidated |
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EUR million |
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Q119 | Q418 | Chg. % | Q118 | Chg. % | ||||||||||||||||
Non-performing loans |
2,515 | 2,919 | (13.8) | 2,617 | (3.9) | |||||||||||||||
Country-risk |
1 | (5) | | 11 | (90.8) | |||||||||||||||
Recovery of written-off assets |
(344) | (460) | (25.2) | (345) | (0.4) | |||||||||||||||
Net loan-loss provisions |
2,172 | 2,455 | (11.5) | 2,282 | (4.8) |
January - March 2019 49
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|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information Group |
∎ Loans and advances to customers. Consolidated |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Change | ||||||||||||||||||||
Mar-19 | Mar-18 | Amount | % | Dec-18 | ||||||||||||||||
Commercial bills |
31,980 | 28,071 | 3,909 | 13.9 | 33,301 | |||||||||||||||
Secured loans |
495,005 | 474,458 | 20,547 | 4.3 | 478,068 | |||||||||||||||
Other term loans |
269,908 | 259,644 | 10,264 | 4.0 | 265,696 | |||||||||||||||
Finance leases |
34,030 | 28,901 | 5,129 | 17.7 | 30,758 | |||||||||||||||
Receivable on demand |
8,247 | 8,167 | 80 | 1.0 | 8,794 | |||||||||||||||
Credit cards receivable |
22,687 | 20,990 | 1,697 | 8.1 | 23,083 | |||||||||||||||
Impaired assets |
34,086 | 35,966 | (1,880) | (5.2) | 34,218 | |||||||||||||||
Gross loans and advances to customers (excl. reverse repos) |
895,943 | 856,197 | 39,746 | 4.6 | 873,918 | |||||||||||||||
Reverse repos |
37,696 | 25,780 | 11,916 | 46.2 | 32,310 | |||||||||||||||
Gross loans and advances to customers |
933,639 | 881,977 | 51,662 | 5.9 | 906,228 | |||||||||||||||
Loan-loss allowances |
23,444 | 25,349 | (1,905) | (7.5) | 23,307 | |||||||||||||||
Loans and advances to customers |
910,195 | 856,628 | 53,567 | 6.3 | 882,921 | |||||||||||||||
∎ Total funds. Consolidated |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Change | ||||||||||||||||||||
Mar-19 | Mar-18 | Amount | % | Dec-18 | ||||||||||||||||
Demand deposits |
565,477 | 525,817 | 39,660 | 7.5 | 548,711 | |||||||||||||||
Time deposits |
202,018 | 198,955 | 3,063 | 1.5 | 199,025 | |||||||||||||||
Mutual funds |
167,870 | 167,816 | 54 | 0.0 | 157,888 | |||||||||||||||
Customer funds |
935,365 | 892,588 | 42,777 | 4.8 | 905,624 | |||||||||||||||
Pension funds |
15,623 | 16,046 | (423) | (2.6) | 15,393 | |||||||||||||||
Managed portfolios |
28,024 | 26,286 | 1,738 | 6.6 | 26,785 | |||||||||||||||
Repos |
40,866 | 42,568 | (1,702) | (4.0) | 32,760 | |||||||||||||||
Total funds |
1,019,878 | 977,488 | 42,390 | 4.3 | 980,562 | |||||||||||||||
∎ Eligible capital (fully loaded) |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Change | ||||||||||||||||||||
Mar-19 | Mar-18 | Amount | % | Dec-18 | ||||||||||||||||
Capital stock and reserves |
117,837 | 116,450 | 1,387 | 1.2 | 114,147 | |||||||||||||||
Attributable profit |
1,840 | 2,054 | (214) | (10.4) | 7,810 | |||||||||||||||
Dividends |
(780) | (813) | 33 | (4.0) | (3,292) | |||||||||||||||
Other retained earnings |
(22,286) | (23,716) | 1,430 | (6.0) | (23,606) | |||||||||||||||
Minority interests |
7,138 | 7,304 | (166) | (2.3) | 6,981 | |||||||||||||||
Goodwill and intangible assets |
(29,218) | (29,455) | 237 | (0.8) | (28,644) | |||||||||||||||
Other deductions |
(6,300) | (5,781) | (519) | 9.0 | (6,492) | |||||||||||||||
Core CET1 |
68,230 | 66,043 | 2,188 | 3.3 | 66,904 | |||||||||||||||
Preferred shares and other eligible T1 |
10,059 | 8,884 | 1,175 | 13.2 | 8,934 | |||||||||||||||
Tier 1 |
78,289 | 74,926 | 3,362 | 4.5 | 75,838 | |||||||||||||||
Generic funds and eligible T2 instruments |
11,694 | 11,696 | (2) | (0.0) | 11,669 | |||||||||||||||
Eligible capital |
89,983 | 86,623 | 3,361 | 3.9 | 87,506 | |||||||||||||||
Risk-weighted assets |
606,300 | 600,129 | 6,170 | 1.0 | 592,319 | |||||||||||||||
|
||||||||||||||||||||
CET1 capital ratio |
11.25 | 11.00 | 0.25 | 11.30 | ||||||||||||||||
T1 capital ratio |
12.91 | 12.49 | 0.42 | 12.80 | ||||||||||||||||
Total capital ratio |
14.84 | 14.43 | 0.41 | 14.77 |
50 January - March 2019
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information Businesses |
∎ Continental Europe |
||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||
Net interest income |
2,570 | (1.5) | (1.4) | 3.7 | 4.0 | |||||||||||||||||||
Net fee income |
1,082 | 0.8 | 0.9 | (4.3) | (4.1) | |||||||||||||||||||
Gains (losses) on financial transactions |
165 | (40.0) | (40.1) | (37.6) | (37.7) | |||||||||||||||||||
Other operating income |
131 | 197.3 | 196.3 | (2.5) | (3.5) | |||||||||||||||||||
Total income |
3,948 | (1.3) | (1.3) | (1.5) | (1.3) | |||||||||||||||||||
Operating expenses |
(2,049) | (0.6) | (0.6) | (2.2) | (2.0) | |||||||||||||||||||
Net operating income |
1,900 | (2.1) | (2.0) | (0.8) | (0.5) | |||||||||||||||||||
Net loan-loss provisions |
(392) | 49.5 | 49.2 | 0.5 | 0.9 | |||||||||||||||||||
Other gains (losses) and provisions |
(163) | (41.8) | (41.6) | 22.6 | 22.9 | |||||||||||||||||||
Underlying profit before tax |
1,344 | (3.8) | (3.7) | (3.4) | (3.1) | |||||||||||||||||||
Tax on profit |
(375) | 4.1 | 4.2 | 1.9 | 2.2 | |||||||||||||||||||
Underlying profit from continuing operations |
969 | (6.6) | (6.5) | (5.4) | (5.1) | |||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||
Underlying consolidated profit |
969 | (6.6) | (6.5) | (5.4) | (5.1) | |||||||||||||||||||
Non-controlling interests |
(98) | 7.2 | 7.2 | 5.6 | 6.7 | |||||||||||||||||||
Underlying attributable profit to the parent |
871 | (7.9) | (7.8) | (6.5) | (6.2) | |||||||||||||||||||
Net capital gains and provisions (1) |
(12) | | | | | |||||||||||||||||||
Attributable profit to the parent |
859 | (13.4) | (13.3) | (7.7) | (7.5) | |||||||||||||||||||
(1) In Q119, restructuring costs in Poland (EUR -12 million). In Q418, badwill in Poland (EUR 45 million).
|
| |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||
Loans and advances to customers |
385,980 | 0.8 | 0.6 | 1.7 | 1.7 | |||||||||||||||||||
Cash, central banks and credit institutions |
143,978 | 0.8 | 0.8 | 19.3 | 19.2 | |||||||||||||||||||
Debt instruments |
89,525 | 0.6 | 0.5 | (6.2) | (6.1) | |||||||||||||||||||
Other financial assets |
40,464 | 12.4 | 12.3 | 8.9 | 8.8 | |||||||||||||||||||
Other asset accounts |
34,447 | 11.1 | 10.9 | (5.5) | (5.7) | |||||||||||||||||||
Total assets |
694,393 | 1.8 | 1.7 | 3.8 | 3.7 | |||||||||||||||||||
Customer deposits |
376,332 | 1.8 | 1.7 | 7.2 | 7.3 | |||||||||||||||||||
Central banks and credit institutions |
163,726 | 3.1 | 3.0 | 0.7 | 0.4 | |||||||||||||||||||
Marketable debt securities |
61,611 | (0.7) | (0.9) | 5.9 | 6.0 | |||||||||||||||||||
Other financial liabilities |
39,812 | 7.2 | 7.2 | (7.9) | (8.0) | |||||||||||||||||||
Other liabilities accounts |
13,820 | (6.8) | (6.9) | (15.2) | (15.2) | |||||||||||||||||||
Total liabilities |
655,300 | 2.0 | 1.9 | 3.8 | 3.7 | |||||||||||||||||||
Total equity |
39,093 | (0.8) | (1.0) | 3.7 | 3.7 | |||||||||||||||||||
Other managed customer funds |
102,387 | 4.7 | 4.7 | (0.6) | (0.6) | |||||||||||||||||||
Mutual funds |
74,787 | 6.0 | 6.0 | (0.1) | 0.0 | |||||||||||||||||||
Pension funds |
15,526 | 1.5 | 1.5 | (3.2) | (3.2) | |||||||||||||||||||
Managed portfolios |
12,074 | 1.3 | 1.2 | (0.0) | (0.6) | |||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
393,071 | 0.6 | 0.4 | 2.6 | 2.6 | |||||||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
448,785 | 2.7 | 2.7 | 5.7 | 5.8 | |||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||
Underlying RoTE |
10.07 | (0.87) | (0.83) | |||||||||||||||||||||
Efficiency ratio |
51.9 | 0.4 | (0.3) | |||||||||||||||||||||
NPL ratio |
5.17 | (0.08) | (0.64) | |||||||||||||||||||||
NPL coverage |
52.1 | (0.1) | (4.7) | |||||||||||||||||||||
Number of employees |
67,607 | 0.1 | 0.7 | |||||||||||||||||||||
Number of branches |
5,942 | (0.9) | (4.8) |
January - March 2019 51
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information Businesses |
∎ Spain |
||||||||||||
EUR million |
||||||||||||
/Q418 | /Q118 | |||||||||||
Income statement | Q119 | % | % | |||||||||
Net interest income |
1,098 | (4.5) | 6.0 | |||||||||
Net fee income |
614 | (3.0) | (8.7) | |||||||||
Gains (losses) on financial transactions |
70 | (26.0) | (65.8) | |||||||||
Other operating income |
155 | | 4.7 | |||||||||
Total income |
1,938 | 3.1 | (6.1) | |||||||||
Operating expenses |
(1,079) | (2.8) | (5.7) | |||||||||
Net operating income |
858 | 11.5 | (6.5) | |||||||||
Net loan-loss provisions |
(218) | 69.2 | 5.3 | |||||||||
Other gains (losses) and provisions |
(97) | 38.6 | (6.6) | |||||||||
Underlying profit before tax |
544 | (4.8) | (10.5) | |||||||||
Tax on profit |
(141) | 1.5 | (7.8) | |||||||||
Underlying profit from continuing operations |
403 | (6.8) | (11.5) | |||||||||
Net profit from discontinued operations |
| | | |||||||||
Underlying consolidated profit |
403 | (6.8) | (11.5) | |||||||||
Non-controlling interests |
0 | | | |||||||||
Underlying attributable profit to the parent |
403 | (6.7) | (11.4) | |||||||||
Net capital gains and provisions |
| | | |||||||||
Attributable profit to the parent |
403 | (6.7) | (11.4) | |||||||||
Balance sheet | ||||||||||||
Loans and advances to customers |
207,417 | 0.3 | (5.4) | |||||||||
Cash, central banks and credit institutions |
117,102 | (0.1) | 17.3 | |||||||||
Debt instruments |
59,658 | (1.7) | (15.9) | |||||||||
Other financial assets |
37,416 | 14.3 | 10.7 | |||||||||
Other asset accounts |
20,906 | 25.6 | (0.8) | |||||||||
Total assets |
442,498 | 1.9 | (0.5) | |||||||||
Customer deposits |
260,616 | 2.0 | 4.7 | |||||||||
Central banks and credit institutions |
98,591 | 5.0 | (4.9) | |||||||||
Marketable debt securities |
23,369 | (5.0) | (6.5) | |||||||||
Other financial liabilities |
37,034 | 5.6 | (9.3) | |||||||||
Other liabilities accounts |
7,468 | (15.9) | (26.8) | |||||||||
Total liabilities |
427,078 | 2.2 | (0.3) | |||||||||
Total equity |
15,420 | (5.3) | (5.5) | |||||||||
Other managed customer funds |
90,139 | 4.8 | (0.4) | |||||||||
Mutual funds |
65,248 | 6.3 | 0.3 | |||||||||
Pension funds |
14,350 | 1.5 | (3.6) | |||||||||
Managed portfolios |
10,540 | 1.1 | (0.4) | |||||||||
Pro memoria: |
||||||||||||
Gross loans and advances to customers excl. reverse repos |
209,608 | (0.0) | (3.4) | |||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
324,903 | 3.0 | 3.7 | |||||||||
Ratios (%) and operating means | ||||||||||||
Underlying RoTE |
10.50 | (0.33) | (0.62) | |||||||||
Efficiency ratio |
55.7 | (3.4) | 0.2 | |||||||||
NPL ratio |
6.19 | | (0.08) | |||||||||
NPL coverage |
44.1 | (0.9) | (7.0) | |||||||||
Number of employees |
32,366 | 0.2 | (0.8) | |||||||||
Number of branches |
4,366 | | (2.6) |
52 January - March 2019
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial
information |
∎ Santander Consumer Finance |
||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||
Net interest income |
941 | (0.2) | (0.0) | 2.8 | 3.3 | |||||||||||||||||||
Net fee income |
214 | 13.4 | 13.4 | (0.3) | (0.1) | |||||||||||||||||||
Gains (losses) on financial transactions |
2 | (95.5) | (95.5) | (61.9) | (61.5) | |||||||||||||||||||
Other operating income |
11 | (47.2) | (47.5) | 78.2 | 72.5 | |||||||||||||||||||
Total income |
1,167 | (1.7) | (1.5) | 2.4 | 2.8 | |||||||||||||||||||
Operating expenses |
(507) | 2.6 | 2.8 | (0.3) | (0.0) | |||||||||||||||||||
Net operating income |
660 | (4.7) | (4.6) | 4.6 | 5.0 | |||||||||||||||||||
Net loan-loss provisions |
(122) | 161.3 | 158.1 | 1.3 | 1.6 | |||||||||||||||||||
Other gains (losses) and provisions |
24 | | | (0.6) | (1.2) | |||||||||||||||||||
Underlying profit before tax |
562 | 17.1 | 17.4 | 5.1 | 5.5 | |||||||||||||||||||
Tax on profit |
(159) | 30.4 | 30.7 | 8.7 | 9.1 | |||||||||||||||||||
Underlying profit from continuing operations |
403 | 12.6 | 12.9 | 3.8 | 4.2 | |||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||
Underlying consolidated profit |
403 | 12.6 | 12.9 | 3.8 | 4.2 | |||||||||||||||||||
Non-controlling interests |
(78) | 25.5 | 25.5 | 18.9 | 19.3 | |||||||||||||||||||
Underlying attributable profit to the parent |
325 | 9.8 | 10.2 | 0.7 | 1.1 | |||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||
Attributable profit to the parent |
325 | 9.8 | 10.2 | 0.7 | 1.1 | |||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||
Loans and advances to customers |
95,770 | 0.4 | 0.0 | 6.7 | 6.8 | |||||||||||||||||||
Cash, central banks and credit institutions |
6,299 | 3.3 | 2.8 | 5.6 | 5.6 | |||||||||||||||||||
Debt instruments |
3,443 | 3.6 | 2.9 | 4.3 | 4.6 | |||||||||||||||||||
Other financial assets |
33 | 5.8 | 5.0 | 76.0 | 76.1 | |||||||||||||||||||
Other asset accounts |
3,730 | 29.1 | 28.5 | 3.4 | 3.4 | |||||||||||||||||||
Total assets |
109,275 | 1.5 | 1.0 | 6.5 | 6.5 | |||||||||||||||||||
Customer deposits |
36,898 | 0.9 | 0.4 | 0.0 | 0.1 | |||||||||||||||||||
Central banks and credit institutions |
24,755 | (0.8) | (1.2) | 6.2 | 6.1 | |||||||||||||||||||
Marketable debt securities |
32,070 | 2.5 | 2.1 | 14.0 | 14.1 | |||||||||||||||||||
Other financial liabilities |
1,194 | 54.8 | 54.7 | 17.9 | 18.1 | |||||||||||||||||||
Other liabilities accounts |
3,755 | 6.7 | 6.4 | (1.3) | (1.3) | |||||||||||||||||||
Total liabilities |
98,672 | 1.6 | 1.2 | 5.9 | 6.0 | |||||||||||||||||||
Total equity |
10,603 | 0.1 | (0.5) | 12.1 | 12.2 | |||||||||||||||||||
Other managed customer funds |
| | | (100.0) | (100.0) | |||||||||||||||||||
Mutual funds |
| | | (100.0) | (100.0) | |||||||||||||||||||
Pension funds |
| | | (100.0) | (100.0) | |||||||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
98,144 | 0.4 | 0.0 | 6.5 | 6.6 | |||||||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
36,849 | 0.9 | 0.4 | 0.0 | 0.1 | |||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||
Underlying RoTE |
14.88 | 1.18 | (1.76) | |||||||||||||||||||||
Efficiency ratio |
43.4 | 1.8 | (1.2) | |||||||||||||||||||||
NPL ratio |
2.33 | 0.04 | (0.15) | |||||||||||||||||||||
NPL coverage |
105.3 | (1.1) | (1.9) | |||||||||||||||||||||
Number of employees |
14,796 | (0.5) | (1.2) | |||||||||||||||||||||
Number of branches |
433 | (1.1) | (14.9) |
January - March 2019 53
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial
information |
∎ Poland |
||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||
Net interest income |
281 | 6.0 | 6.2 | 14.0 | 17.3 | |||||||||||||||||||
Net fee income |
113 | (1.1) | (1.0) | 1.0 | 4.0 | |||||||||||||||||||
Gains (losses) on financial transactions |
18 | 97.9 | 97.6 | 393.7 | 408.1 | |||||||||||||||||||
Other operating income |
(36) | | | 20.3 | 23.8 | |||||||||||||||||||
Total income |
377 | (3.2) | (3.1) | 13.3 | 16.6 | |||||||||||||||||||
Operating expenses |
(172) | 4.7 | 4.8 | 12.1 | 15.4 | |||||||||||||||||||
Net operating income |
205 | (9.0) | (8.9) | 14.4 | 17.7 | |||||||||||||||||||
Net loan-loss provisions |
(43) | 4.7 | 4.8 | (5.6) | (2.9) | |||||||||||||||||||
Other gains (losses) and provisions |
(34) | (44.9) | (44.5) | 156.9 | 164.4 | |||||||||||||||||||
Underlying profit before tax |
128 | 4.2 | 4.1 | 6.5 | 9.6 | |||||||||||||||||||
Tax on profit |
(38) | 10.1 | 10.2 | 22.6 | 26.1 | |||||||||||||||||||
Underlying profit from continuing operations |
90 | 1.9 | 1.7 | 0.9 | 3.9 | |||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||
Underlying consolidated profit |
90 | 1.9 | 1.7 | 0.9 | 3.9 | |||||||||||||||||||
Non-controlling interests |
(28) | 4.8 | 4.7 | 7.6 | 10.8 | |||||||||||||||||||
Underlying attributable profit to the parent |
62 | 0.6 | 0.4 | (1.9) | 1.0 | |||||||||||||||||||
Net capital gains and provisions (1) |
(12) | | | | | |||||||||||||||||||
Attributable profit to the parent |
50 | (53.1) | (53.0) | (20.7) | (18.4) | |||||||||||||||||||
(1) In Q119, restructuring costs (EUR -12 million). In Q418, badwill (EUR 45 million). |
||||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||
Loans and advances to customers |
28,421 | 0.9 | 0.9 | 27.3 | 30.0 | |||||||||||||||||||
Cash, central banks and credit institutions |
2,671 | (18.1) | (18.1) | 48.4 | 51.6 | |||||||||||||||||||
Debt instruments |
11,262 | 6.5 | 6.5 | 51.1 | 54.4 | |||||||||||||||||||
Other financial assets |
544 | 1.9 | 1.9 | 8.4 | 10.7 | |||||||||||||||||||
Other asset accounts |
1,309 | 14.8 | 14.8 | 25.8 | 28.5 | |||||||||||||||||||
Total assets |
44,208 | 1.2 | 1.2 | 33.5 | 36.3 | |||||||||||||||||||
Customer deposits |
32,439 | (2.9) | (2.9) | 29.8 | 32.6 | |||||||||||||||||||
Central banks and credit institutions |
3,348 | 54.8 | 54.7 | 107.9 | 112.3 | |||||||||||||||||||
Marketable debt securities |
1,794 | 0.3 | 0.2 | 180.8 | 186.8 | |||||||||||||||||||
Other financial liabilities |
749 | 34.2 | 34.2 | 131.4 | 136.4 | |||||||||||||||||||
Other liabilities accounts |
820 | 1.3 | 1.3 | 16.1 | 18.6 | |||||||||||||||||||
Total liabilities |
39,149 | 1.1 | 1.0 | 38.5 | 41.5 | |||||||||||||||||||
Total equity |
5,058 | 2.5 | 2.5 | 4.2 | 6.4 | |||||||||||||||||||
Other managed customer funds |
4,457 | 1.6 | 1.6 | 10.0 | 12.3 | |||||||||||||||||||
Mutual funds |
4,069 | 1.4 | 1.4 | 3.3 | 5.5 | |||||||||||||||||||
Pension funds |
| | | | | |||||||||||||||||||
Managed portfolios |
388 | 4.1 | 4.1 | 246.4 | 253.8 | |||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
29,319 | 1.0 | 1.0 | 26.6 | 29.3 | |||||||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
35,186 | (1.0) | (1.1) | 25.2 | 27.9 | |||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||
Underlying RoTE |
7.84 | (0.36) | (1.09) | |||||||||||||||||||||
Efficiency ratio |
45.7 | 3.5 | (0.5) | |||||||||||||||||||||
NPL ratio |
4.39 | 0.11 | (0.38) | |||||||||||||||||||||
NPL coverage |
67.6 | 0.5 | (4.4) | |||||||||||||||||||||
Number of employees |
12,551 | 0.3 | 9.0 | |||||||||||||||||||||
Number of branches |
571 | (6.5) | 1.1 |
54 January - March 2019
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial
information |
∎ Portugal |
||||||||||||
EUR million |
||||||||||||
/ Q418 | / Q118 | |||||||||||
Income statement | Q119 | % | % | |||||||||
Net interest income |
216 | 2.1 | (2.7) | |||||||||
Net fee income |
98 | 2.3 | 0.3 | |||||||||
Gains (losses) on financial transactions |
50 | 311.6 | 124.3 | |||||||||
Other operating income |
(6) | | | |||||||||
Total income |
357 | 7.1 | 4.8 | |||||||||
Operating expenses |
(157) | (3.0) | (1.1) | |||||||||
Net operating income |
201 | 16.7 | 9.8 | |||||||||
Net loan-loss provisions |
13 | | | |||||||||
Other gains (losses) and provisions |
(20) | | 129.7 | |||||||||
Underlying profit before tax |
194 | (0.9) | 16.8 | |||||||||
Tax on profit |
(58) | (1.6) | 50.7 | |||||||||
Underlying profit from continuing operations |
136 | (0.6) | 6.5 | |||||||||
Net profit from discontinued operations |
| | | |||||||||
Underlying consolidated profit |
136 | (0.6) | 6.5 | |||||||||
Non-controlling interests |
(0) | (25.5) | (30.5) | |||||||||
Underlying attributable profit to the parent |
135 | (0.4) | 6.7 | |||||||||
Net capital gains and provisions |
| | | |||||||||
Attributable profit to the parent |
135 | (0.4) | 6.7 | |||||||||
Balance sheet | ||||||||||||
Loans and advances to customers |
35,417 | (0.2) | (0.9) | |||||||||
Cash, central banks and credit institutions |
4,193 | 21.4 | 74.0 | |||||||||
Debt instruments |
13,198 | 7.3 | 9.5 | |||||||||
Other financial assets |
1,841 | (1.9) | (7.6) | |||||||||
Other asset accounts |
1,971 | 3.6 | (12.7) | |||||||||
Total assets |
56,620 | 2.9 | 4.0 | |||||||||
Customer deposits |
38,242 | 2.8 | 8.9 | |||||||||
Central banks and credit institutions |
8,155 | 1.8 | (12.9) | |||||||||
Marketable debt securities |
4,232 | (0.6) | (3.4) | |||||||||
Other financial liabilities |
285 | 11.3 | 21.4 | |||||||||
Other liabilities accounts |
1,418 | 18.5 | 14.5 | |||||||||
Total liabilities |
52,332 | 2.7 | 4.0 | |||||||||
Total equity |
4,287 | 5.3 | 4.4 | |||||||||
Other managed customer funds |
3,662 | 3.4 | (6.2) | |||||||||
Mutual funds |
2,000 | 3.8 | (6.0) | |||||||||
Pension funds |
1,176 | 2.0 | 1.5 | |||||||||
Managed portfolios |
486 | 5.2 | (21.5) | |||||||||
Pro memoria: |
||||||||||||
Gross loans and advances to customers excl. reverse repos |
36,478 | (0.2) | (2.5) | |||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
40,242 | 2.8 | 8.1 | |||||||||
Ratios (%) and operating means | ||||||||||||
Underlying RoTE |
13.09 | (0.41) | 0.39 | |||||||||
Efficiency ratio |
43.9 | (4.6) | (2.6) | |||||||||
NPL ratio |
5.77 | (0.17) | (2.52) | |||||||||
NPL coverage |
50.7 | 0.2 | (3.2) | |||||||||
Number of employees |
6,735 | 0.4 | (4.0) | |||||||||
Number of branches |
561 | (1.9) | (17.0) |
January - March 2019 55
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information |
∎ United Kingdom |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||
Net interest income |
1,001 | (3.1) | (4.7) | (2.9) | (4.2) | |||||||||||||||
Net fee income |
243 | (5.5) | (7.0) | 0.4 | (0.9) | |||||||||||||||
Gains (losses) on financial transactions |
19 | 21.0 | 18.2 | (67.0) | (67.4) | |||||||||||||||
Other operating income |
17 | (34.6) | (35.6) | (8.1) | (9.3) | |||||||||||||||
Total income |
1,280 | (3.9) | (5.4) | (5.1) | (6.3) | |||||||||||||||
Operating expenses |
(783) | 6.0 | 4.3 | 2.5 | 1.2 | |||||||||||||||
Net operating income |
497 | (16.2) | (17.5) | (15.1) | (16.1) | |||||||||||||||
Net loan-loss provisions |
(64) | 43.5 | 41.1 | (3.8) | (5.0) | |||||||||||||||
Other gains (losses) and provisions |
(53) | (65.6) | (66.1) | (14.6) | (15.7) | |||||||||||||||
Underlying profit before tax |
380 | (3.4) | (5.1) | (16.8) | (17.8) | |||||||||||||||
Tax on profit |
(104) | 1.0 | (0.7) | (20.7) | (21.7) | |||||||||||||||
Underlying profit from continuing operations |
276 | (5.0) | (6.6) | (15.2) | (16.2) | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Underlying consolidated profit |
276 | (5.0) | (6.6) | (15.2) | (16.2) | |||||||||||||||
Non-controlling interests |
(5) | 0.6 | (1.1) | (14.8) | (15.9) | |||||||||||||||
Underlying attributable profit to the parent |
271 | (5.1) | (6.7) | (15.2) | (16.3) | |||||||||||||||
Net capital gains and provisions (1) |
(66) | | | | | |||||||||||||||
Attributable profit to the parent |
205 | (28.3) | (29.6) | (36.0) | (36.8) | |||||||||||||||
(1) In Q119, restructuring costs (EUR -66 million). |
| |||||||||||||||||||
Balance sheet | ||||||||||||||||||||
Loans and advances to customers |
270,409 | 5.1 | 0.8 | 7.1 | 5.1 | |||||||||||||||
Cash, central banks and credit institutions |
41,636 | 4.5 | 0.3 | (12.7) | (14.3) | |||||||||||||||
Debt instruments |
26,758 | (8.3) | (12.0) | 5.0 | 3.0 | |||||||||||||||
Other financial assets |
14,136 | 5.5 | 1.2 | (35.3) | (36.6) | |||||||||||||||
Other asset accounts |
10,500 | 8.9 | 4.5 | (3.1) | (5.0) | |||||||||||||||
Total assets |
363,439 | 4.0 | (0.2) | 1.4 | (0.5) | |||||||||||||||
Customer deposits |
219,837 | 4.5 | 0.3 | (0.6) | (2.5) | |||||||||||||||
Central banks and credit institutions |
32,760 | (2.0) | (6.0) | 11.7 | 9.6 | |||||||||||||||
Marketable debt securities |
67,536 | (0.0) | (4.1) | 4.5 | 2.5 | |||||||||||||||
Other financial liabilities |
20,497 | 23.6 | 18.6 | (4.0) | (5.8) | |||||||||||||||
Other liabilities accounts |
4,673 | 11.8 | 7.2 | (8.9) | (10.7) | |||||||||||||||
Total liabilities |
345,303 | 4.0 | (0.2) | 1.0 | (0.9) | |||||||||||||||
Total equity |
18,135 | 5.3 | 1.1 | 9.4 | 7.3 | |||||||||||||||
Other managed customer funds |
8,387 | 9.3 | 4.9 | (2.4) | (4.2) | |||||||||||||||
Mutual funds |
8,281 | 9.3 | 4.9 | (2.4) | (4.2) | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
106 | 10.8 | 6.3 | (1.3) | (3.2) | |||||||||||||||
Pro memoria: |
||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
246,820 | 4.7 | 0.5 | 3.3 | 1.3 | |||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
212,786 | 3.0 | (1.2) | 2.6 | 0.7 | |||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||
Underlying RoTE |
6.99 | (0.71) | (2.09) | |||||||||||||||||
Efficiency ratio |
61.1 | 5.7 | 4.5 | |||||||||||||||||
NPL ratio |
1.14 | 0.09 | (0.03) | |||||||||||||||||
NPL coverage |
31.0 | (2.0) | (3.6) | |||||||||||||||||
Number of employees |
25,778 | (0.4) | (1.7) | |||||||||||||||||
Number of branches |
755 | (0.1) | (5.6) |
56 January - March 2019
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information Businesses |
∎Latin America |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||
Net interest income |
3,988 | (3.1) | (1.4) | 1.0 | 7.9 | |||||||||||||||
Net fee income |
1,382 | (3.7) | 0.7 | 0.4 | 9.9 | |||||||||||||||
Gains (losses) on financial transactions |
156 | 11.6 | 42.4 | 9.7 | 28.6 | |||||||||||||||
Other operating income |
(100) | (35.2) | (15.8) | 313.1 | 313.6 | |||||||||||||||
Total income |
5,426 | (2.0) | 0.3 | (0.3) | 7.4 | |||||||||||||||
Operating expenses |
(2,033) | (8.2) | (3.5) | (0.8) | 8.4 | |||||||||||||||
Net operating income |
3,393 | 2.1 | 2.8 | 0.1 | 6.9 | |||||||||||||||
Net loan-loss provisions |
(1,096) | (7.3) | (5.5) | (9.4) | (3.7) | |||||||||||||||
Other gains (losses) and provisions |
(160) | (0.1) | 3.1 | 2.8 | 16.5 | |||||||||||||||
Underlying profit before tax |
2,137 | 7.9 | 7.6 | 5.5 | 12.5 | |||||||||||||||
Tax on profit |
(772) | 11.0 | 12.1 | 7.3 | 14.9 | |||||||||||||||
Underlying profit from continuing operations |
1,366 | 6.2 | 5.2 | 4.5 | 11.2 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Underlying consolidated profit |
1,366 | 6.2 | 5.2 | 4.5 | 11.2 | |||||||||||||||
Non-controlling interests |
(228) | 4.5 | 2.2 | 10.2 | 12.7 | |||||||||||||||
Underlying attributable profit to the parent |
1,137 | 6.5 | 5.8 | 3.5 | 10.9 | |||||||||||||||
Net capital gains and provisions (1) |
150 | | | | | |||||||||||||||
Attributable profit to the parent |
1,287 | 20.6 | 19.8 | 17.1 | 25.5 | |||||||||||||||
(1) In Q119, capital gains in Argentina from Prisma (EUR 150 million). |
||||||||||||||||||||
Balance sheet | ||||||||||||||||||||
Loans and advances to customers |
156,368 | 3.9 | 1.8 | 4.7 | 11.0 | |||||||||||||||
Cash, central banks and credit institutions |
59,078 | (2.7) | (3.5) | 6.6 | 15.1 | |||||||||||||||
Debt instruments |
57,135 | (3.8) | (5.5) | (6.8) | (2.0) | |||||||||||||||
Other financial assets |
13,878 | (7.4) | (9.9) | (4.8) | (2.7) | |||||||||||||||
Other asset accounts |
19,020 | 7.3 | 5.6 | 9.2 | 16.3 | |||||||||||||||
Total assets |
305,480 | 0.7 | (1.0) | 2.5 | 8.7 | |||||||||||||||
Customer deposits |
147,181 | 3.2 | 1.7 | 2.3 | 9.4 | |||||||||||||||
Central banks and credit institutions |
49,127 | 2.1 | 0.1 | 13.7 | 19.4 | |||||||||||||||
Marketable debt securities |
36,840 | (2.3) | (4.4) | 1.0 | 5.9 | |||||||||||||||
Other financial liabilities |
33,171 | (10.0) | (11.6) | (7.3) | (2.1) | |||||||||||||||
Other liabilities accounts |
10,850 | (0.2) | (1.7) | (1.7) | 3.8 | |||||||||||||||
Total liabilities |
277,170 | 0.4 | (1.3) | 2.5 | 8.8 | |||||||||||||||
Total equity |
28,309 | 3.8 | 2.0 | 1.9 | 7.7 | |||||||||||||||
Other managed customer funds |
83,232 | 6.3 | 4.5 | 0.6 | 7.4 | |||||||||||||||
Mutual funds |
75,694 | 5.8 | 4.0 | (1.0) | 5.9 | |||||||||||||||
Pension funds |
97 | (0.9) | (4.5) | | | |||||||||||||||
Managed portfolios |
7,441 | 11.8 | 9.4 | 18.5 | 24.9 | |||||||||||||||
Pro memoria: |
||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
161,902 | 3.1 | 1.1 | 4.1 | 10.3 | |||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
205,651 | 4.1 | 2.5 | 1.9 | 9.2 | |||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||
Underlying RoTE |
19.81 | 0.73 | 0.55 | |||||||||||||||||
Efficiency ratio |
37.5 | (2.5) | (0.2) | |||||||||||||||||
NPL ratio |
4.28 | (0.06) | (0.15) | |||||||||||||||||
NPL coverage |
97.7 | 0.4 | (0.7) | |||||||||||||||||
Number of employees |
89,843 | (0.4) | 0.4 | |||||||||||||||||
Number of branches |
5,921 | 2.0 | 0.1 |
January - March 2019 57
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information Businesses |
∎ Brazil |
||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||
Net interest income |
2,459 | (0.6) | (2.1) | (0.9) | 6.2 | |||||||||||||||||||
Net fee income |
931 | 0.1 | (1.3) | 1.1 | 8.4 | |||||||||||||||||||
Gains (losses) on financial transactions |
58 | 168.5 | 162.1 | 14.9 | 23.2 | |||||||||||||||||||
Other operating income |
(36) | 24.6 | 23.8 | 367.9 | 401.8 | |||||||||||||||||||
Total income |
3,411 | 0.4 | (1.1) | (1.0) | 6.2 | |||||||||||||||||||
Operating expenses |
(1,119) | (6.0) | (7.4) | (3.9) | 3.1 | |||||||||||||||||||
Net operating income |
2,292 | 3.9 | 2.3 | 0.5 | 7.8 | |||||||||||||||||||
Net loan-loss provisions |
(710) | (2.2) | (3.8) | (13.6) | (7.3) | |||||||||||||||||||
Other gains (losses) and provisions |
(167) | (15.5) | (16.6) | 8.7 | 16.6 | |||||||||||||||||||
Underlying profit before tax |
1,414 | 10.4 | 8.7 | 8.4 | 16.3 | |||||||||||||||||||
Tax on profit |
(594) | 12.2 | 10.4 | 9.2 | 17.2 | |||||||||||||||||||
Underlying profit from continuing operations |
820 | 9.1 | 7.5 | 7.8 | 15.6 | |||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||
Underlying consolidated profit |
820 | 9.1 | 7.5 | 7.8 | 15.6 | |||||||||||||||||||
Non-controlling interests |
(96) | 7.4 | 5.9 | 14.2 | 22.5 | |||||||||||||||||||
Underlying attributable profit to the parent |
724 | 9.3 | 7.7 | 7.0 | 14.8 | |||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||
Attributable profit to the parent |
724 | 9.3 | 7.7 | 7.0 | 14.8 | |||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||
Loans and advances to customers |
71,724 | 1.2 | (0.1) | 3.0 | 10.4 | |||||||||||||||||||
Cash, central banks and credit institutions |
33,329 | (10.0) | (11.1) | (0.2) | 6.9 | |||||||||||||||||||
Debt instruments |
41,047 | 0.8 | (0.5) | (4.1) | 2.7 | |||||||||||||||||||
Other financial assets |
5,671 | (7.5) | (8.7) | (11.0) | (4.7) | |||||||||||||||||||
Other asset accounts |
11,856 | 4.7 | 3.4 | 0.7 | 7.9 | |||||||||||||||||||
Total assets |
163,627 | (1.5) | (2.7) | (0.2) | 6.9 | |||||||||||||||||||
Customer deposits |
70,257 | 2.9 | 1.5 | 2.3 | 9.6 | |||||||||||||||||||
Central banks and credit institutions |
29,666 | (0.3) | (1.6) | 6.9 | 14.5 | |||||||||||||||||||
Marketable debt securities |
19,996 | (5.8) | (7.0) | (2.8) | 4.2 | |||||||||||||||||||
Other financial liabilities |
21,278 | (12.2) | (13.4) | (12.6) | (6.3) | |||||||||||||||||||
Other liabilities accounts |
7,231 | (0.1) | (1.4) | (2.2) | 4.8 | |||||||||||||||||||
Total liabilities |
148,428 | (1.5) | (2.8) | (0.2) | 7.0 | |||||||||||||||||||
Total equity |
15,199 | (0.5) | (1.8) | (0.5) | 6.6 | |||||||||||||||||||
Other managed customer funds |
60,144 | 5.2 | 3.8 | 1.9 | 9.2 | |||||||||||||||||||
Mutual funds |
55,400 | 4.9 | 3.5 | 0.2 | 7.4 | |||||||||||||||||||
Pension funds |
| | | | | |||||||||||||||||||
Managed portfolios |
4,744 | 8.7 | 7.3 | 27.8 | 36.9 | |||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
76,336 | 1.4 | 0.1 | 3.1 | 10.4 | |||||||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
113,769 | 3.2 | 1.9 | 3.3 | 10.6 | |||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||
Underlying RoTE |
21.08 | 1.78 | 1.23 | |||||||||||||||||||||
Efficiency ratio |
32.8 | (2.3) | (1.0) | |||||||||||||||||||||
NPL ratio |
5.26 | 0.01 | | |||||||||||||||||||||
NPL coverage |
107.7 | 0.8 | (2.7) | |||||||||||||||||||||
Number of employees |
46,793 | (0.3) | (1.2) | |||||||||||||||||||||
Number of branches |
3,562 | 3.6 | 2.2 |
58 January - March 2019
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information Businesses |
∎ Mexico |
||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||
Net interest income |
766 | 4.5 | 0.8 | 18.1 | 11.8 | |||||||||||||||||||
Net fee income |
204 | 12.6 | 8.7 | 9.2 | 3.3 | |||||||||||||||||||
Gains (losses) on financial transactions |
(4) | | | | | |||||||||||||||||||
Other operating income |
(28) | 40.8 | 36.0 | 22.6 | 16.0 | |||||||||||||||||||
Total income |
939 | 4.7 | 1.0 | 13.0 | 6.9 | |||||||||||||||||||
Operating expenses |
(395) | 5.0 | 1.3 | 16.2 | 9.9 | |||||||||||||||||||
Net operating income |
544 | 4.4 | 0.8 | 10.8 | 4.9 | |||||||||||||||||||
Net loan-loss provisions |
(193) | (10.1) | (13.2) | (3.5) | (8.6) | |||||||||||||||||||
Other gains (losses) and provisions |
(6) | | | 75.4 | 66.0 | |||||||||||||||||||
Underlying profit before tax |
345 | 6.9 | 3.2 | 20.0 | 13.6 | |||||||||||||||||||
Tax on profit |
(78) | 27.3 | 22.9 | 23.7 | 17.0 | |||||||||||||||||||
Underlying profit from continuing operations |
268 | 2.2 | (1.4) | 19.0 | 12.6 | |||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||
Underlying consolidated profit |
268 | 2.2 | (1.4) | 19.0 | 12.6 | |||||||||||||||||||
Non-controlling interests |
(61) | 9.0 | 5.2 | 21.3 | 14.8 | |||||||||||||||||||
Underlying attributable profit to the parent |
206 | 0.3 | (3.2) | 18.3 | 12.0 | |||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||
Attributable profit to the parent |
206 | 0.3 | (3.2) | 18.3 | 12.0 | |||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||
Loans and advances to customers |
33,055 | 7.9 | 4.1 | 17.1 | 12.7 | |||||||||||||||||||
Cash, central banks and credit institutions |
14,655 | 18.2 | 13.9 | 27.5 | 22.7 | |||||||||||||||||||
Debt instruments |
11,144 | (21.2) | (24.0) | (8.9) | (12.2) | |||||||||||||||||||
Other financial assets |
4,918 | (13.5) | (16.6) | (5.5) | (9.0) | |||||||||||||||||||
Other asset accounts |
3,266 | 8.3 | 4.4 | 25.1 | 20.5 | |||||||||||||||||||
Total assets |
67,037 | 1.8 | (1.9) | 12.1 | 8.0 | |||||||||||||||||||
Customer deposits |
35,687 | 4.0 | 0.3 | 10.7 | 6.6 | |||||||||||||||||||
Central banks and credit institutions |
10,326 | 8.3 | 4.4 | 26.6 | 21.9 | |||||||||||||||||||
Marketable debt securities |
5,835 | (5.8) | (9.1) | 5.0 | 1.2 | |||||||||||||||||||
Other financial liabilities |
7,264 | (12.3) | (15.4) | 7.3 | 3.3 | |||||||||||||||||||
Other liabilities accounts |
1,942 | (10.4) | (13.6) | 5.4 | 1.5 | |||||||||||||||||||
Total liabilities |
61,054 | 0.9 | (2.7) | 11.9 | 7.8 | |||||||||||||||||||
Total equity |
5,983 | 11.4 | 7.5 | 14.7 | 10.5 | |||||||||||||||||||
Other managed customer funds |
11,580 | 15.5 | 11.4 | 9.2 | 5.2 | |||||||||||||||||||
Mutual funds |
11,210 | 13.0 | 8.9 | 5.7 | 1.8 | |||||||||||||||||||
Pension funds |
97 | (0.9) | (4.5) | | | |||||||||||||||||||
Managed portfolios |
273 | | | | | |||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
32,866 | 5.4 | 1.6 | 14.5 | 10.3 | |||||||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
41,624 | 7.8 | 3.9 | 9.3 | 5.2 | |||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||
Underlying RoTE |
20.23 | (1.09) | 0.65 | |||||||||||||||||||||
Efficiency ratio |
42.1 | 0.1 | 1.2 | |||||||||||||||||||||
NPL ratio |
2.12 | (0.31) | (0.56) | |||||||||||||||||||||
NPL coverage |
130.1 | 10.4 | 16.6 | |||||||||||||||||||||
Number of employees |
19,870 | 0.1 | 6.9 | |||||||||||||||||||||
Number of branches |
1,412 | (0.4) | 0.8 |
January - March 2019 59
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information Businesses |
∎Chile |
||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||
Net interest income |
440 | (7.8) | (10.0) | (10.2) | (8.0) | |||||||||||||||||||
Net fee income |
103 | 8.4 | 5.5 | (6.8) | (4.6) | |||||||||||||||||||
Gains (losses) on financial transactions |
54 | 17.1 | 15.2 | 81.2 | 85.5 | |||||||||||||||||||
Other operating income |
2 | (34.0) | (36.8) | (79.7) | (79.3) | |||||||||||||||||||
Total income |
600 | (3.6) | (5.9) | (6.3) | (4.1) | |||||||||||||||||||
Operating expenses |
(255) | (1.3) | (3.6) | (1.4) | 1.0 | |||||||||||||||||||
Net operating income |
345 | (5.2) | (7.5) | (9.7) | (7.5) | |||||||||||||||||||
Net loan-loss provisions |
(102) | (14.7) | (16.6) | (15.7) | (13.7) | |||||||||||||||||||
Other gains (losses) and provisions |
37 | 22.4 | 20.2 | 72.9 | 77.1 | |||||||||||||||||||
Underlying profit before tax |
280 | 2.0 | (0.4) | (0.8) | 1.6 | |||||||||||||||||||
Tax on profit |
(60) | 24.4 | 21.1 | 1.5 | 3.9 | |||||||||||||||||||
Underlying profit from continuing operations |
220 | (2.9) | (5.1) | (1.4) | 1.0 | |||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||
Underlying consolidated profit |
220 | (2.9) | (5.1) | (1.4) | 1.0 | |||||||||||||||||||
Non-controlling interests |
(71) | (2.7) | (4.9) | (2.1) | 0.3 | |||||||||||||||||||
Underlying attributable profit to the parent |
149 | (2.9) | (5.2) | (1.1) | 1.3 | |||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||
Attributable profit to the parent |
149 | (2.9) | (5.2) | (1.1) | 1.3 | |||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||
Loans and advances to customers |
39,656 | 4.6 | 0.6 | 4.9 | 7.9 | |||||||||||||||||||
Cash, central banks and credit institutions |
4,005 | (5.7) | (9.3) | (0.2) | 2.6 | |||||||||||||||||||
Debt instruments |
3,781 | 21.7 | 17.1 | (11.1) | (8.6) | |||||||||||||||||||
Other financial assets |
3,166 | 0.1 | (3.7) | 7.0 | 10.1 | |||||||||||||||||||
Other asset accounts |
2,908 | 16.9 | 12.5 | 37.2 | 41.1 | |||||||||||||||||||
Total assets |
53,517 | 5.1 | 1.1 | 4.6 | 7.6 | |||||||||||||||||||
Customer deposits |
26,746 | 3.2 | (0.7) | 1.3 | 4.2 | |||||||||||||||||||
Central banks and credit institutions |
5,981 | 2.0 | (1.9) | 25.7 | 29.3 | |||||||||||||||||||
Marketable debt securities |
10,703 | 9.1 | 5.0 | 9.0 | 12.1 | |||||||||||||||||||
Other financial liabilities |
3,730 | 5.5 | 1.5 | (0.5) | 2.4 | |||||||||||||||||||
Other liabilities accounts |
1,059 | 15.3 | 10.9 | (20.0) | (17.7) | |||||||||||||||||||
Total liabilities |
48,220 | 4.7 | 0.8 | 4.7 | 7.7 | |||||||||||||||||||
Total equity |
5,297 | 8.6 | 4.5 | 3.6 | 6.6 | |||||||||||||||||||
Other managed customer funds |
9,906 | 2.0 | (1.9) | (2.1) | 0.7 | |||||||||||||||||||
Mutual funds |
7,482 | 0.9 | (3.0) | (0.9) | 1.9 | |||||||||||||||||||
Pension funds |
| | | | | |||||||||||||||||||
Managed portfolios |
2,424 | 5.7 | 1.7 | (5.5) | (2.8) | |||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
40,795 | 4.6 | 0.6 | 4.6 | 7.6 | |||||||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
34,166 | 2.7 | (1.2) | 0.8 | 3.7 | |||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||
Underlying RoTE |
16.41 | (1.89) | (0.78) | |||||||||||||||||||||
Efficiency ratio |
42.4 | 1.0 | 2.1 | |||||||||||||||||||||
NPL ratio |
4.67 | 0.01 | (0.33) | |||||||||||||||||||||
NPL coverage |
59.7 | (0.9) | (1.3) | |||||||||||||||||||||
Number of employees |
11,888 | (1.0) | (1.1) | |||||||||||||||||||||
Number of branches |
380 | (0.3) | (11.4) |
60 January - March 2019
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information Businesses |
∎Argentina |
||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||
Net interest income |
213 | (34.7) | 18.9 | (0.3) | 95.6 | |||||||||||||||||||
Net fee income |
116 | (39.8) | 9.2 | (10.4) | 75.8 | |||||||||||||||||||
Gains (losses) on financial transactions |
37 | (37.1) | 34.0 | 4.4 | 104.9 | |||||||||||||||||||
Other operating income |
(35) | (66.6) | (49.2) | | | |||||||||||||||||||
Total income |
331 | (29.9) | 35.9 | (12.2) | 72.3 | |||||||||||||||||||
Operating expenses |
(202) | (37.7) | 12.4 | (7.6) | 81.3 | |||||||||||||||||||
Net operating income |
129 | (13.1) | 101.7 | (18.6) | 59.8 | |||||||||||||||||||
Net loan-loss provisions |
(73) | (27.1) | 31.6 | 46.6 | 187.6 | |||||||||||||||||||
Other gains (losses) and provisions |
(22) | | | 32.2 | 159.5 | |||||||||||||||||||
Underlying profit before tax |
34 | (41.0) | 41.6 | (62.9) | (27.2) | |||||||||||||||||||
Tax on profit |
(23) | (43.3) | 6.0 | (9.4) | 77.8 | |||||||||||||||||||
Underlying profit from continuing operations |
11 | (35.4) | 397.6 | (83.6) | (67.7) | |||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||
Underlying consolidated profit |
11 | (35.4) | 397.6 | (83.6) | (67.7) | |||||||||||||||||||
Non-controlling interests |
(0) | | | (68.7) | (38.5) | |||||||||||||||||||
Underlying attributable profit to the parent |
11 | (36.5) | 357.4 | (83.7) | (67.9) | |||||||||||||||||||
Net capital gains and provisions (1) |
150 | | | | | |||||||||||||||||||
Attributable profit to the parent |
161 | 844.5 | | 143.0 | 376.9 | |||||||||||||||||||
(1) In Q119, capital gains from Prisma (EUR 150 million). |
| |||||||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||
Loans and advances to customers |
6,073 | 13.9 | 28.5 | (22.7) | 51.6 | |||||||||||||||||||
Cash, central banks and credit institutions |
4,818 | (5.5) | 6.7 | 13.9 | 123.5 | |||||||||||||||||||
Debt instruments |
428 | (48.1) | (41.5) | (49.4) | (0.8) | |||||||||||||||||||
Other financial assets |
114 | | | 809.9 | | |||||||||||||||||||
Other asset accounts |
810 | 9.2 | 23.2 | 26.2 | 147.5 | |||||||||||||||||||
Total assets |
12,244 | 2.0 | 15.1 | (9.9) | 76.8 | |||||||||||||||||||
Customer deposits |
8,817 | 0.1 | 12.9 | (12.5) | 71.6 | |||||||||||||||||||
Central banks and credit institutions |
963 | 13.6 | 28.2 | 6.7 | 109.3 | |||||||||||||||||||
Marketable debt securities |
246 | (41.7) | (34.2) | (50.3) | (2.5) | |||||||||||||||||||
Other financial liabilities |
852 | 14.6 | 29.3 | (1.8) | 92.6 | |||||||||||||||||||
Other liabilities accounts |
395 | 28.6 | 45.1 | 77.3 | 247.9 | |||||||||||||||||||
Total liabilities |
11,273 | 1.3 | 14.3 | (10.3) | 75.9 | |||||||||||||||||||
Total equity |
970 | 11.2 | 25.5 | (4.6) | 87.2 | |||||||||||||||||||
Other managed customer funds |
1,568 | 13.5 | 28.1 | (48.7) | 0.6 | |||||||||||||||||||
Mutual funds |
1,568 | 13.5 | 28.1 | (48.7) | 0.6 | |||||||||||||||||||
Pension funds |
| | | | | |||||||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
5,906 | 6.0 | 19.6 | (23.7) | 49.7 | |||||||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
10,385 | 1.9 | 15.0 | (21.0) | 55.1 | |||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||
Underlying RoTE |
5.31 | 3.88 | (23.06) | |||||||||||||||||||||
Efficiency ratio |
60.9 | (7.6) | 3.1 | |||||||||||||||||||||
NPL ratio |
3.50 | 0.33 | 0.96 | |||||||||||||||||||||
NPL coverage |
118.6 | (16.4) | (2.7) | |||||||||||||||||||||
Number of employees |
9,271 | (0.6) | 1.0 | |||||||||||||||||||||
Number of branches |
468 | | (2.9) |
January - March 2019 61
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information Businesses |
∎ UNITED STATES |
||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||
Net interest income |
1,407 | (9.4) | (10.2) | 15.3 | 6.5 | |||||||||||||||||||
Net fee income |
234 | 7.8 | 7.4 | 9.3 | 1.0 | |||||||||||||||||||
Gains (losses) on financial transactions |
16 | 43.3 | 47.2 | (1.5) | (9.0) | |||||||||||||||||||
Other operating income |
158 | (14.9) | (15.7) | 24.0 | 14.6 | |||||||||||||||||||
Total income |
1,815 | (7.7) | (8.5) | 15.0 | 6.2 | |||||||||||||||||||
Operating expenses |
(774) | (2.6) | (3.1) | 5.3 | (2.7) | |||||||||||||||||||
Net operating income |
1,040 | (11.2) | (12.2) | 23.4 | 14.1 | |||||||||||||||||||
Net loan-loss provisions |
(611) | (35.3) | (36.4) | 5.5 | (2.5) | |||||||||||||||||||
Other gains (losses) and provisions |
(58) | 2.0 | 1.1 | 155.9 | 136.5 | |||||||||||||||||||
Underlying profit before tax |
371 | 117.9 | 124.1 | 54.0 | 42.3 | |||||||||||||||||||
Tax on profit |
(111) | 133.6 | 142.5 | 65.5 | 53.0 | |||||||||||||||||||
Underlying profit from continuing operations |
260 | 111.8 | 117.1 | 49.6 | 38.2 | |||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||
Underlying consolidated profit |
260 | 111.8 | 117.1 | 49.6 | 38.2 | |||||||||||||||||||
Non-controlling interests |
(78) | 152.2 | 161.0 | 59.2 | 47.1 | |||||||||||||||||||
Underlying attributable profit to the parent |
182 | 98.2 | 102.5 | 45.8 | 34.7 | |||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||
Attributable profit to the parent |
182 | 98.2 | 102.5 | 45.8 | 34.7 | |||||||||||||||||||
Balance sheet | ||||||||||||||||||||||||
Loans and advances to customers |
91,324 | 6.7 | 4.7 | 32.2 | 20.5 | |||||||||||||||||||
Cash, central banks and credit institutions |
18,067 | 9.9 | 7.8 | 54.5 | 40.9 | |||||||||||||||||||
Debt instruments |
13,433 | 2.1 | 0.2 | (1.6) | (10.3) | |||||||||||||||||||
Other financial assets |
3,546 | (17.4) | (18.9) | 10.7 | 0.9 | |||||||||||||||||||
Other asset accounts |
16,951 | 8.8 | 6.7 | 42.2 | 29.6 | |||||||||||||||||||
Total assets |
143,321 | 6.1 | 4.1 | 30.8 | 19.3 | |||||||||||||||||||
Customer deposits |
64,849 | 12.6 | 10.5 | 27.5 | 16.2 | |||||||||||||||||||
Central banks and credit institutions |
13,046 | (21.0) | (22.4) | 9.0 | (0.6) | |||||||||||||||||||
Marketable debt securities |
40,833 | 8.7 | 6.7 | 60.3 | 46.1 | |||||||||||||||||||
Other financial liabilities |
3,644 | 17.6 | 15.4 | 33.1 | 21.3 | |||||||||||||||||||
Other liabilities accounts |
3,688 | (2.9) | (4.7) | 11.8 | 2.0 | |||||||||||||||||||
Total liabilities |
126,060 | 6.4 | 4.4 | 33.6 | 21.8 | |||||||||||||||||||
Total equity |
17,261 | 4.5 | 2.6 | 13.4 | 3.4 | |||||||||||||||||||
Other managed customer funds |
17,498 | 7.4 | 5.4 | 10.7 | 0.9 | |||||||||||||||||||
Mutual funds |
9,095 | 11.2 | 9.2 | 13.9 | 3.9 | |||||||||||||||||||
Pension funds |
| | | | | |||||||||||||||||||
Managed portfolios |
8,403 | 3.5 | 1.6 | 7.4 | (2.1) | |||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
87,759 | 4.9 | 2.9 | 21.4 | 10.7 | |||||||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
67,968 | 5.8 | 3.8 | 15.9 | 5.6 | |||||||||||||||||||
Ratios (%) and operating means | ||||||||||||||||||||||||
Underlying RoTE |
5.09 | 2.51 | 1.16 | |||||||||||||||||||||
Efficiency ratio |
42.7 | 2.3 | (3.9) | |||||||||||||||||||||
NPL ratio |
2.41 | (0.51) | (0.45) | |||||||||||||||||||||
NPL coverage |
161.0 | 18.2 | (8.1) | |||||||||||||||||||||
Number of employees |
17,279 | (0.2) | 0.2 | |||||||||||||||||||||
Number of branches |
659 | (0.2) | (2.9) |
62 January - March 2019
Responsible banking |
||||||||||||||||
Santander aim and |
Investor Day and |
Financial |
Corporate governance |
|||||||||||||
corporate culture |
|
events since quarter end |
|
information |
|
Santander share |
|
Appendix | ||||||||
|
|
|
|
Financial information Businesses |
∎ CORPORATE CENTRE |
||||||||||||||||||||
EUR million |
||||||||||||||||||||
Income statement | Q119 | Q418 | % | Q118 | % | |||||||||||||||
Net interest income |
(284) | (249) | 14.0 | (224) | 26.6 | |||||||||||||||
Net fee income |
(11) | (28) | (60.7) | (9) | 26.3 | |||||||||||||||
Gains (losses) on financial transactions |
(79) | (4) | | 12 | | |||||||||||||||
Other operating income |
(10) | (14) | (25.8) | (6) | 68.9 | |||||||||||||||
Total income |
(384) | (295) | 30.3 | (227) | 69.5 | |||||||||||||||
Operating expenses |
(119) | (128) | (7.1) | (121) | (1.3) | |||||||||||||||
Net operating income |
(503) | (423) | 18.9 | (348) | 44.8 | |||||||||||||||
Net loan-loss provisions |
(9) | (21) | (56.6) | (37) | (75.4) | |||||||||||||||
Other gains (losses) and provisions |
(37) | 47 | | (43) | (13.7) | |||||||||||||||
Underlying profit before tax |
(549) | (397) | 38.3 | (427) | 28.7 | |||||||||||||||
Tax on profit |
36 | 29 | 23.4 | 6 | 530.4 | |||||||||||||||
Underlying profit from continuing operations |
(513) | (368) | 39.5 | (421) | 21.9 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Underlying consolidated profit |
(513) | (368) | 39.5 | (421) | 21.9 | |||||||||||||||
Non-controlling interests |
(1) | (1) | (47.0) | (0) | | |||||||||||||||
Underlying attributable profit to the parent |
(514) | (369) | 39.2 | (421) | 22.1 | |||||||||||||||
Net capital gains and provisions (1) |
(180) | | | | | |||||||||||||||
Attributable profit to the parent |
(694) | (369) | 87.8 | (421) | 64.7 | |||||||||||||||
(1) In Q119, capital losses due to property sales (EUR -180 million). |
| |||||||||||||||||||
Balance sheet | ||||||||||||||||||||
Loans and advances to customers |
6,114 | 6,508 | (6.1) | 6,186 | (1.2) | |||||||||||||||
Cash, central banks and credit institutions |
20,571 | 6,141 | 235.0 | 7,395 | 178.2 | |||||||||||||||
Debt instruments |
637 | 377 | 68.6 | 1,691 | (62.3) | |||||||||||||||
Other financial assets |
2,207 | 2,113 | 4.4 | 2,321 | (4.9) | |||||||||||||||
Other asset accounts |
133,735 | 124,494 | 7.4 | 124,409 | 7.5 | |||||||||||||||
Total assets |
163,263 | 139,634 | 16.9 | 142,002 | 15.0 | |||||||||||||||
Customer deposits |
163 | 234 | (30.6) | 214 | (23.9) | |||||||||||||||
Central banks and credit institutions |
11,588 | 1 | | 154 | | |||||||||||||||
Marketable debt securities |
43,441 | 41,783 | 4.0 | 39,223 | 10.8 | |||||||||||||||
Other financial liabilities |
2,320 | 1,333 | 74.0 | 1,592 | 45.7 | |||||||||||||||
Other liabilities accounts |
8,354 | 8,206 | 1.8 | 7,849 | 6.4 | |||||||||||||||
Total liabilities |
65,866 | 51,557 | 27.8 | 49,031 | 34.3 | |||||||||||||||
Total equity |
97,398 | 88,077 | 10.6 | 92,971 | 4.8 | |||||||||||||||
Other managed customer funds |
13 | 7 | 95.0 | 2 | 438.7 | |||||||||||||||
Mutual funds |
13 | 7 | 95.0 | 2 | 438.7 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Pro memoria: |
||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
6,390 | 6,652 | (3.9) | 6,277 | 1.8 | |||||||||||||||
Customer funds (customer deposits excl. repos + mutual funds) |
176 | 243 | (27.9) | 216 | (18.8) | |||||||||||||||
Resources | ||||||||||||||||||||
Number of employees |
1,977 | 1,764 | 12.1 | 1,744 | 13.4 |
January - March 2019 63
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Santander share |
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Appendix | ||||||||
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Financial information Businesses |
∎ RETAIL BANKING |
||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||
Net interest income |
8,213 | (3.4) | (3.2) | 2.2 | 3.9 | |||||||||||||||||||
Net fee income |
2,303 | (1.4) | 0.9 | 0.8 | 4.9 | |||||||||||||||||||
Gains (losses) on financial transactions |
102 | (57.1) | (55.4) | (21.0) | (22.3) | |||||||||||||||||||
Other operating income |
150 | 340.1 | 107.9 | (33.0) | (36.3) | |||||||||||||||||||
Total income |
10,768 | (3.0) | (2.7) | 0.9 | 2.9 | |||||||||||||||||||
Operating expenses |
(4,849) | (3.5) | (1.9) | (0.8) | 1.4 | |||||||||||||||||||
Net operating income |
5,919 | (2.7) | (3.4) | 2.3 | 4.2 | |||||||||||||||||||
Net loan-loss provisions |
(2,136) | (9.3) | (9.1) | (1.1) | (0.1) | |||||||||||||||||||
Other gains (losses) and provisions |
(374) | (38.5) | (38.2) | 9.9 | 15.7 | |||||||||||||||||||
Underlying profit before tax |
3,409 | 9.3 | 7.5 | 3.8 | 5.8 | |||||||||||||||||||
Tax on profit |
(1,117) | 16.3 | 15.4 | 7.0 | 10.0 | |||||||||||||||||||
Underlying profit from continuing operations |
2,292 | 6.2 | 4.0 | 2.3 | 3.9 | |||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||
Underlying consolidated profit |
2,292 | 6.2 | 4.0 | 2.3 | 3.9 | |||||||||||||||||||
Non-controlling interests |
(372) | 25.6 | 24.1 | 20.6 | 20.5 | |||||||||||||||||||
Underlying attributable profit to the parent |
1,920 | 3.1 | 0.9 | (0.6) | 1.2 | |||||||||||||||||||
Net capital gains and provisions (1) |
72 | 55.7 | 57.2 | | | |||||||||||||||||||
Attributable profit to the parent |
1,991 | 4.3 | 2.2 | 3.1 | 5.0 | |||||||||||||||||||
(1)In Q119, capital gains in Argentina from Prisma (EUR 150 million) and restructuring costs in UK and Poland (EUR -78 million). In Q418, badwill in Poland for the integration of the retail and SME business of Deutsche Bank Polska (EUR 45 million). |
|
∎ Corporate & Investment Banking |
||||||||||||||||||||||||
EUR million |
||||||||||||||||||||||||
/ Q418 | / Q118 | |||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||
Net interest income |
644 | (9.6) | (6.3) | 16.8 | 20.9 | |||||||||||||||||||
Net fee income |
362 | (4.5) | (3.2) | (10.5) | (8.4) | |||||||||||||||||||
Gains (losses) on financial transactions |
233 | 30.2 | 46.9 | (31.8) | (27.6) | |||||||||||||||||||
Other operating income |
57 | (21.3) | (21.1) | 65.0 | 65.1 | |||||||||||||||||||
Total income |
1,296 | (3.5) | 0.3 | (2.7) | 0.9 | |||||||||||||||||||
Operating expenses |
(560) | 1.6 | 3.3 | 6.3 | 7.9 | |||||||||||||||||||
Net operating income |
736 | (7.0) | (1.9) | (8.6) | (3.8) | |||||||||||||||||||
Net loan-loss provisions |
(10) | (83.0) | (83.4) | (86.5) | (86.0) | |||||||||||||||||||
Other gains (losses) and provisions |
(21) | (51.4) | (51.6) | | 611.8 | |||||||||||||||||||
Underlying profit before tax |
706 | 1.9 | 8.6 | (3.7) | 1.6 | |||||||||||||||||||
Tax on profit |
(209) | 1.8 | 9.4 | (1.3) | 4.6 | |||||||||||||||||||
Underlying profit from continuing operations |
497 | 1.9 | 8.3 | (4.6) | 0.4 | |||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||
Underlying consolidated profit |
497 | 1.9 | 8.3 | (4.6) | 0.4 | |||||||||||||||||||
Non-controlling interests |
(41) | (0.5) | (1.4) | 5.6 | 9.6 | |||||||||||||||||||
Underlying attributable profit to the parent |
457 | 2.1 | 9.2 | (5.4) | (0.3) | |||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||
Attributable profit to the parent |
457 | 2.1 | 9.2 | (5.4) | (0.3) |
64 January - March 2019
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Financial |
Corporate governance |
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corporate culture |
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events since quarter end |
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information |
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Santander share |
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Appendix | ||||||||
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Financial information Businesses |
∎ Wealth Management |
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EUR million |
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/ Q418 | / Q118 | |||||||||||||||||||||||||||
Income statement | Q119 | % | % excl. FX | % | % excl. FX | |||||||||||||||||||||||
Net interest income |
113 | 3.7 | 5.4 | 12.3 | 11.1 | |||||||||||||||||||||||
Net fee income |
277 | 2.3 | 2.7 | 0.2 | 0.5 | |||||||||||||||||||||||
Gains (losses) on financial transactions |
21 | (16.2) | (15.4) | 126.9 | 133.8 | |||||||||||||||||||||||
Other operating income |
(8) | (24.2) | (24.0) | 18.5 | 25.3 | |||||||||||||||||||||||
Total income |
402 | 2.3 | 3.1 | 6.1 | 6.0 | |||||||||||||||||||||||
Operating expenses |
(193) | 6.8 | 7.0 | 6.1 | 4.5 | |||||||||||||||||||||||
Net operating income |
209 | (1.6) | (0.3) | 6.2 | 7.4 | |||||||||||||||||||||||
Net loan-loss provisions |
7 | | | | | |||||||||||||||||||||||
Other gains (losses) and provisions |
(3) | | | 159.1 | 161.1 | |||||||||||||||||||||||
Underlying profit before tax |
213 | 1.7 | 3.1 | 11.4 | 12.8 | |||||||||||||||||||||||
Tax on profit |
(64) | 0.1 | 1.6 | 12.5 | 13.9 | |||||||||||||||||||||||
Underlying profit from continuing operations |
149 | 2.4 | 3.7 | 11.0 | 12.3 | |||||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||||||||||
Underlying consolidated profit |
149 | 2.4 | 3.7 | 11.0 | 12.3 | |||||||||||||||||||||||
Non-controlling interests |
(7) | (23.2) | (24.2) | (18.3) | (15.9) | |||||||||||||||||||||||
Underlying attributable profit to the parent |
142 | 4.1 | 5.6 | 12.9 | 14.2 | |||||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||||||||||
Attributable profit to the parent |
142 | 4.1 | 5.6 | 12.9 | 14.2 |
January - March 2019 65
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Santander share |
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Appendix | ||||||||
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Alternative performance measures |
ALTERNATIVE PERFORMANCE MEASURES (APM)
Ratio |
Formula | Relevance of the metric | ||
|
|
| ||
RoE (Return on equity) |
Attributable profit to the parent Average stockholders equity (1) (excl. minority interests) |
This ratio measures the return that shareholders obtain on the funds invested in the entity and as such measures the companys ability to pay shareholders. | ||
RoTE (Return on tangible equity) |
Attributable profit to the parent Average stockholders equity (1) (excl. minority interests) - intangible assets |
This is a very common indicator, used to evaluate the profitability of the company as a percentage of its tangible equity. Its measured as the return that shareholders receive as a percentage of the funds invested in the entity less intangible assets. | ||
Underlying RoTE | Attributable profit to the parent Average stockholders equity 1 (excl. minority interests) - intangible assets |
This indicator measures the profitability of the tangible equity of a company arising from ordinary activities, i.e. excluding results from non-recurring operations. | ||
RoA (Return on assets) |
Consolidated profit Average total assets |
This metric, commonly used by analysts, measures the profitability of a company as a percentage of its total assets. It is an indicator that reflects the efficiency of the companys total funds in generating profit over a given period. | ||
RoRWA (Return on risk weighted assets) |
Consolidated profit Average risk weighted assets |
The return adjusted for risk is an derivative of the RoA metric. The difference is that RoRWA measures profit in relation to the banks risk weighted assets. | ||
Underlying RoRWA | Underlying consolidated profit Average risk weighted assets |
This relates the underlying profit (excluding non-recurring results) to the banks risk weighted assets. | ||
Efficiency ratio | Operating expenses (2) Total income |
One of the most commonly used indicators when comparing productivity of different financial entities. It measures the amount of funds used to generate the banks operating income. |
(1) | Stockholders equity = Capital and Reserves + Accumulated other comprehensive income + Attributable profit to the parent + Dividends. |
(2) | Operating expenses = Administrative expenses + amortisations. |
66 January - March 2019
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Santander share |
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Appendix | ||||||||
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Alternative performance measures |
Underlying results
Additionally, for informational purposes, the following table reconciles attributable profit by isolating the non-recurring impacts in the given periods. Further information on net capital gains and provisions is included on pages 13 and 14.
Adjusted attributable profit to the parent
EUR million |
||||||||||||||||||||
Q119 | Q418 | Chg. (%) | Q118 | Chg. (%) | ||||||||||||||||
Attributable profit to the parent |
1,840 | 2,068 | (11.0) | 2,054 | (10.4) | |||||||||||||||
(-) Net capital gains and provisions |
(108) | 46 | | | | |||||||||||||||
Underlying attributable profit to the parent |
1,948 | 2,022 | (3.7) | 2,054 | (5.2) |
Profitability and efficiency (1) (2) (3) (4) | Q119 | Q418 | Q118 | |||||||||
RoE |
7.85 | % | 8.46 | % | 8.67 | % | ||||||
Attributable profit to the parent |
7,684 | 8,134 | 8,216 | |||||||||
Average stockholders equity (excluding minority interests) |
97,886 | 96,187 | 94,793 | |||||||||
RoTE |
11.15 | % | 12.00 | % | 12.42 | % | ||||||
Attributable profit to the parent |
7,684 | 8,134 | 8,216 | |||||||||
Average stockholders equity (excluding minority interests) |
97,886 | 96,187 | 94,793 | |||||||||
(-) Average intangible assets |
28,978 | 28,372 | 28,630 | |||||||||
Average stockholders equity (excl. minority interests) - intangible assets |
68,908 | 67,815 | 66,163 | |||||||||
Underlying RoTE |
11.31 | % | 11.93 | % | 12.42 | % | ||||||
Attributable profit to the parent |
7,684 | 8,134 | 8,216 | |||||||||
(-) Management adjustments |
(108) | 46 | | |||||||||
Underlying attributable profit to the parent |
7,792 | 8,088 | 8,216 | |||||||||
Average stockholders equity (excl. minority interests) - intangible assets |
68,908 | 67,815 | 66,163 | |||||||||
RoA |
0.63 | % | 0.65 | % | 0.67 | % | ||||||
Consolidated profit |
9,318 | 9,545 | 9,636 | |||||||||
Average total assets |
1,488,505 | 1,459,756 | 1,439,732 | |||||||||
RoRWA |
1.54 | % | 1.60 | % | 1.59 | % | ||||||
Consolidated profit |
9,318 | 9,545 | 9,636 | |||||||||
Average risk weighted assets |
603,340 | 593,562 | 604,296 | |||||||||
Underlying RoRWA |
1.56 | % | 1.60 | % | 1.59 | % | ||||||
Consolidated profit |
9,318 | 9,545 | 9,636 | |||||||||
(-) Management adjustments |
(113) | 69 | | |||||||||
Underlying consolidated profit |
9,431 | 9,476 | 9,636 | |||||||||
Average risk weighted assets |
603,340 | 593,562 | 604,296 | |||||||||
Efficiency ratio |
47.6 | % | 47.3 | % | 47.4 | % | ||||||
Underlying operating expenses |
5,758 | 5,936 | 5,764 | |||||||||
Operating expenses |
5,758 | 5,936 | 5,764 | |||||||||
Management adjustments impact in operating expenses |
| | | |||||||||
Underlying total income |
12,085 | 12,542 | 12,151 | |||||||||
Total income |
12,085 | 12,542 | 12,151 | |||||||||
Management adjustments impact in total income |
| | |
(1) | Averages included in the RoE, RoTE, RoA and RoRWA denominators are calculated using 4 months worth of data in the case of quarterly figures (from December to March in Q1 and September to December in Q4) |
(2) | For periods less than one year, and if there are results in the net capital gains and provisions line, the profit used to calculate RoE and RoTE is the annualised underlying attributable profit to which said results are added without annualising. |
(3) | For periods less than one year, and if there are results in the net capital gains and provisions line, the profit used to calculate RoA and RoRWA is the annualised underlying consolidated profit, to which said results are added without annualising. |
(4) | The risk weighted assets included in the denominator of the RoRWA metric are calculated in line with the criteria laid out in the CRR (Capital Requirements Regulation). |
January - March 2019 67
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Appendix | ||||||||
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Alternative performance measures |
Efficiency ratio by business areas
Q119 | Q118 | |||||||||||||||||||||||||||
% | Total income |
Operating expenses |
% | Total income |
Operating expenses |
|||||||||||||||||||||||
Continental Europe |
51.9 | 3,948 | 2,049 | 52.2 | 4,009 | 2,094 | ||||||||||||||||||||||
Spain |
55.7 | 1,938 | 1,079 | 55.5 | 2,063 | 1,145 | ||||||||||||||||||||||
Santander Consumer Finance |
43.4 | 1,167 | 507 | 44.6 | 1,140 | 509 | ||||||||||||||||||||||
Poland |
45.7 | 377 | 172 | 46.2 | 333 | 154 | ||||||||||||||||||||||
Portugal |
43.9 | 357 | 157 | 46.4 | 341 | 158 | ||||||||||||||||||||||
United Kingdom |
61.1 | 1,280 | 783 | 56.6 | 1,349 | 764 | ||||||||||||||||||||||
Latin America |
37.5 | 5,426 | 2,033 | 37.7 | 5,441 | 2,050 | ||||||||||||||||||||||
Brazil |
32.8 | 3,411 | 1,119 | 33.8 | 3,445 | 1,165 | ||||||||||||||||||||||
Mexico |
42.1 | 939 | 395 | 40.9 | 831 | 340 | ||||||||||||||||||||||
Chile |
42.4 | 600 | 255 | 40.3 | 640 | 258 | ||||||||||||||||||||||
Argentina |
60.9 | 331 | 202 | 57.9 | 377 | 218 | ||||||||||||||||||||||
US |
42.7 | 1,815 | 774 | 46.6 | 1,578 | 735 | ||||||||||||||||||||||
Underlying RoTE by business areas |
| |||||||||||||||||||||||||||
Q119 | Q118 | |||||||||||||||||||||||||||
% | Underlying attributable profit to the parent |
Average stockholders equity (excl. minority interests) - intangible assets |
% | Underlying attributable profit to the parent |
Average stockholders equity (excl. minority interests) - intangible assets |
|||||||||||||||||||||||
Continental Europe |
10.07 | 3,485 | 34,618 | 10.90 | 3,726 | 34,178 | ||||||||||||||||||||||
Spain |
10.50 | 1,610 | 15,337 | 11.12 | 1,819 | 16,358 | ||||||||||||||||||||||
Santander Consumer Finance |
14.88 | 1,300 | 8,734 | 16.64 | 1,291 | 7,756 | ||||||||||||||||||||||
Poland |
7.84 | 248 | 3,162 | 8.93 | 253 | 2,829 | ||||||||||||||||||||||
Portugal |
13.09 | 541 | 4,136 | 12.70 | 508 | 3,995 | ||||||||||||||||||||||
United Kingdom |
6.99 | 1,085 | 15,526 | 9.07 | 1,279 | 14,098 | ||||||||||||||||||||||
Latin America |
19.81 | 4,549 | 22,963 | 19.26 | 4,396 | 22,820 | ||||||||||||||||||||||
Brazil |
21.08 | 2,898 | 13,744 | 19.85 | 2,708 | 13,640 | ||||||||||||||||||||||
Mexico |
20.23 | 826 | 4,082 | 19.58 | 698 | 3,566 | ||||||||||||||||||||||
Chile |
16.41 | 596 | 3,631 | 17.19 | 602 | 3,503 | ||||||||||||||||||||||
Argentina |
5.31 | 43 | 814 | 28.37 | 264 | 932 | ||||||||||||||||||||||
US |
5.09 | 729 | 14,306 | 3.93 | 500 | 12,719 |
Credit risk indicators
The credit risk indicators measure the quality of the credit portfolio and the percentage of non-performing loans covered by provisions.
Ratio |
Formula | Relevance of the metric | ||
|
|
| ||
NPL ratio (Non-performing loans) |
Non-performing loans and advances to customers, customer guarantees and customer commitments granted Total Risk (1) |
The NPL ratio is an important variable regarding financial institutions activity since it gives an indication of the level of risk the entities are exposed to. It calculates risks that are, in accounting terms, declared to be non-performing as a percentage of the total outstanding amount of customer credit and contingent liabilities. | ||
Coverage ratio | Provisions to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments granted Non-performing loans and advances to customers, customer guarantees and customer commitments granted |
The coverage ratio is a fundamental metric in the financial sector. It reflects the level of provisions as a percentage of the non-performing assets (credit risk). Therefore it is a good indicator of the entitys solvency against client defaults both present and future. | ||
Cost of Credit | Allowances for loan-loss provisions over the last 12 months Average loans and advances to customers over the last 12 months |
This ratio quantifies loan-loss provisions arising from credit risk over a defined period of time for a given loan portfolio. As such, it acts as an indicator of credit quality. |
(1) | Total risk = Total loans and advances and guarantees to customers (performing and non-performing) + non-performing contingent liabilities. |
68 January - March 2019
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events since quarter end |
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Appendix | ||||||||
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Alternative performance measures |
Credit risk | Mar-19 | Dec-18 | Mar-18 | |||||||||
NPL ratio |
3.62 | % | 3.73 | % | 4.02 | % | ||||||
Non-performing loans and advances to customers customer guarantees and customer commitments granted |
35,590 | 35,692 | 37,408 | |||||||||
Total risk |
983,790 | 958,153 | 930,477 | |||||||||
Coverage ratio |
68 | % | 67 | % | 70 | % | ||||||
Provisions to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments granted |
24,129 | 24,061 | 26,173 | |||||||||
Non-performing loans and advances to customers customer guarantees and customer commitments granted |
35,590 | 35,692 | 37,408 | |||||||||
Cost of credit |
0.97 | % | 1.00 | % | 1.04 | % | ||||||
Allowances for loan-loss provisions over the last 12 months |
8,762 | 8,873 | 8,994 | |||||||||
Average loans and advances to customers over the last 12 months |
899,201 | 887,028 | 868,747 |
NPL ratio by business areas
Mar-19 | Mar-18 | |||||||||||||||||||||||||||
% | Non- performing loans and advances to customers customer guarantees and customer commitments granted |
Total risk | % | Non- performing loans and advances to customers customer guarantees and customer commitments granted |
Total risk | |||||||||||||||||||||||
Continental Europe |
5.17 | 22,193 | 429,353 | 5.81 | 24,777 | 426,286 | ||||||||||||||||||||||
Spain |
6.19 | 14,729 | 237,872 | 6.27 | 15,839 | 252,425 | ||||||||||||||||||||||
Santander Consumer Finance |
2.33 | 2,295 | 98,373 | 2.48 | 2,292 | 92,306 | ||||||||||||||||||||||
Poland |
4.39 | 1,364 | 31,066 | 4.77 | 1,171 | 24,575 | ||||||||||||||||||||||
Portugal |
5.77 | 2,201 | 38,129 | 8.29 | 3,257 | 39,270 | ||||||||||||||||||||||
United Kingdom |
1.14 | 3,126 | 274,875 | 1.17 | 2,996 | 257,059 | ||||||||||||||||||||||
Latin America |
4.28 | 7,605 | 177,824 | 4.43 | 7,502 | 169,211 | ||||||||||||||||||||||
Brazil |
5.26 | 4,477 | 85,096 | 5.26 | 4,329 | 82,273 | ||||||||||||||||||||||
Mexico |
2.12 | 765 | 36,067 | 2.68 | 826 | 30,841 | ||||||||||||||||||||||
Chile |
4.67 | 2,013 | 43,127 | 5.00 | 2,053 | 41,050 | ||||||||||||||||||||||
Argentina |
3.50 | 224 | 6,398 | 2.54 | 208 | 8,187 | ||||||||||||||||||||||
US |
2.41 | 2,353 | 97,820 | 2.86 | 2,117 | 74,138 | ||||||||||||||||||||||
Coverage ratio by business areas |
| |||||||||||||||||||||||||||
Mar-19 | Mar-18 | |||||||||||||||||||||||||||
% | Provisions to cover |
Non- performing loans and advances to customers customer guarantees and customer commitments granted |
% | Provisions to cover |
Non- performing loans and advances to customers customer guarantees and customer commitments granted |
|||||||||||||||||||||||
Continental Europe |
52.1 | 11,558 | 22,193 | 56.8 | 14,079 | 24,777 | ||||||||||||||||||||||
Spain |
44.1 | 6,499 | 14,729 | 51.1 | 8,086 | 15,839 | ||||||||||||||||||||||
Santander Consumer Finance |
105.3 | 2,416 | 2,295 | 107.2 | 2,458 | 2,292 | ||||||||||||||||||||||
Poland |
67.6 | 922 | 1,364 | 72.0 | 843 | 1,171 | ||||||||||||||||||||||
Portugal |
50.7 | 1,116 | 2,201 | 53.9 | 1,757 | 3,257 | ||||||||||||||||||||||
United Kingdom |
31.0 | 969 | 3,126 | 34.6 | 1,036 | 2,996 | ||||||||||||||||||||||
Latin America |
97.7 | 7,434 | 7,605 | 98.4 | 7,381 | 7,502 | ||||||||||||||||||||||
Brazil |
107.7 | 4,822 | 4,477 | 110.4 | 4,778 | 4,329 | ||||||||||||||||||||||
Mexico |
130.1 | 994 | 765 | 113.5 | 937 | 826 | ||||||||||||||||||||||
Chile |
59.7 | 1,202 | 2,013 | 61.0 | 1,252 | 2,053 | ||||||||||||||||||||||
Argentina |
118.6 | 266 | 224 | 121.3 | 252 | 208 | ||||||||||||||||||||||
US |
161.0 | 3,788 | 2,353 | 169.1 | 3,580 | 2,117 |
January - March 2019 69
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Alternative performance measures |
Other indicators
Ratio |
Formula | Relevance of the metric | ||
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TNAV per share (Tangible net asset value per share) |
Tangible book value (1) Number of shares excluding treasury stock |
This is a very commonly used ratio used to measure the companys accounting value per share having deducted the intangible assets. It is useful in evaluating the amount each shareholder would receive if the company were to enter into liquidation and had to sell all the companys tangible assets. | ||
Price / tangible book value per share (X) |
Share price TNAV per share |
Is one of the most commonly used ratios by market participants for the valuation of listed companies both in absolute terms and relative to other entities. This ratio measures the relationship between the price paid for a company and its accounting equity value. | ||
LTD (Loan-to-deposit) |
Net loans and advances to customers Customer deposits |
This is an indicator of the banks liquidity. It measures the total (net) loans and advances to customers as a percentage of customer funds. | ||
Loans and advances (excl. reverse repos) | Gross loans and advances to customers excluding reverse repos | In order to aid analysis of the commercial banking activity, reverse repos are excluded as they are highly volatile treasury products. | ||
Deposits (excl. repos) | Customer deposits excluding repos | In order to aid analysis of the commercial banking activity, repos are excluded as they are highly volatile treasury products. | ||
PAT + After tax fees paid to SAN (in Wealth Management) |
Net profit + fees paid from Santander Asset Management to Santander, net of taxes, excluding Private Banking customers | Metric to assess Wealth Managements total contribution to Grupo Santander profit. |
(1) | Tangible book value = Stockholders equity - intangible assets |
Others | Mar-19 | Dec-18 | Mar-18 | |||||||||
TNAV (tangible book value) per share |
4.30 | 4.19 | 4.12 | |||||||||
Tangible book value |
69,731 | 67,912 | 66,445 | |||||||||
Number of shares excl. treasury stock (million) |
16,235 | 16,224 | 16,129 | |||||||||
Price / Tangible book value per share (X) |
0.96 | 0.95 | 1.29 | |||||||||
Share price (euros) |
4.14 | 3.97 | 5.30 | |||||||||
TNAV (tangible book value) per share |
4.30 | 4.19 | 4.12 | |||||||||
Loan-to-deposit ratio |
113 | % | 113 | % | 112 | % | ||||||
Net loans and advances to customers |
910,195 | 882,921 | 856,628 | |||||||||
Customer deposits |
808,361 | 780,496 | 767,340 | |||||||||
Q119 | Q418 | Q118 | ||||||||||
PAT + After tax fees paid to SAN (in Wealth Management) (Constant EUR million) |
260 | 254 | 246 | |||||||||
Profit after tax |
149 | 143 | 132 | |||||||||
Net fee income net of tax |
111 | 111 | 114 |
70 January - March 2019
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Alternative performance measures |
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Condensed consolidated financial statements |
CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
CONSOLIDATED BALANCE SHEET
CONSOLIDATED INCOME STATEMENT
NOTE: | The financial information for the first quarter 2019 and 2018 (attached herewith) corresponds to that included in the consolidated summarised financial statements at these dates, drawn up in accordance with the International Accounting Standards (IAS) 34, Interim Financial Information. The accounting policies and methods used are those established by the International Financial Reporting Standards adopted by the European Union (IFRS-EU), Circular 4/2017 of the Bank of Spain, which replaces Circular 4/2004 for those years starting as of 1 January 2018, and the International Financial Reporting Standards issued by the International Accounting Standards Board (IFRS-IASB). |
Condensed consolidated balance sheet
EUR million
Assets | Mar-19 | Dec-18 | Mar-18 | |||||||||
Cash, cash balances at central banks and other deposits on demand |
103,500 | 113,663 | 100,673 | |||||||||
Financial assets held for trading |
98,592 | 92,879 | 124,591 | |||||||||
Non-trading financial assets mandatorily at fair value through profit or loss |
6,661 | 10,730 | 5,082 | |||||||||
Financial assets designated at fair value through profit or loss |
75,488 | 57,460 | 53,132 | |||||||||
Financial assets at fair value through other comprehensive income |
116,359 | 121,091 | 123,285 | |||||||||
Financial assets at amortised cost |
980,733 | 946,099 | 915,454 | |||||||||
Hedging derivatives |
7,270 | 8,607 | 7,718 | |||||||||
Changes in the fair value of hedged items in portfolio hedges of interest risk |
1,435 | 1,088 | 1,136 | |||||||||
Investments |
7,726 | 7,588 | 9,155 | |||||||||
Joint ventures companies |
956 | 979 | 1,997 | |||||||||
Associated entities |
6,770 | 6,609 | 7,158 | |||||||||
Assets under insurance or reinsurance contracts |
332 | 324 | 347 | |||||||||
Tangible assets |
33,246 | 26,157 | 21,912 | |||||||||
Property, plant and equipment |
32,149 | 24,594 | 20,201 | |||||||||
For own-use |
14,771 | 8,150 | 8,073 | |||||||||
Leased out under an operating lease |
17,378 | 16,444 | 12,128 | |||||||||
Investment property |
1,097 | 1,563 | 1,711 | |||||||||
Of which Leased out under an operating lease |
786 | 1,195 | 1,313 | |||||||||
Intangible assets |
29,114 | 28,560 | 28,523 | |||||||||
Goodwill |
25,989 | 25,466 | 25,612 | |||||||||
Other intangible assets |
3,125 | 3,094 | 2,911 | |||||||||
Tax assets |
29,634 | 30,251 | 29,667 | |||||||||
Current tax assets |
6,415 | 6,993 | 5,950 | |||||||||
Deferred tax assets |
23,219 | 23,258 | 23,717 | |||||||||
Other assets |
11,501 | 9,348 | 11,887 | |||||||||
Insurance contracts linked to pensions |
204 | 210 | 233 | |||||||||
Inventories |
4 | 147 | 156 | |||||||||
Other |
11,293 | 8,991 | 11,498 | |||||||||
Non-current assets held for sale |
4,560 | 5,426 | 5,908 | |||||||||
TOTAL ASSETS |
1,506,151 | 1,459,271 | 1,438,470 |
72 January - March 2019
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Appendix | ||||||||
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Condensed consolidated financial statements |
Condensed consolidated balance sheet
EUR million
Liabilities | Mar-19 | Dec-18 | Mar-18 | |||||||||
Financial liabilities held for trading |
67,994 | 70,343 | 95,172 | |||||||||
Financial liabilities designated at fair value through profit or loss |
74,426 | 68,058 | 59,706 | |||||||||
Financial liabilities at amortised cost |
1,211,981 | 1,171,630 | 1,134,513 | |||||||||
Hedging derivatives |
7,273 | 6,363 | 8,073 | |||||||||
Changes in the fair value of hedged items in portfolio hedges of interest rate risk |
313 | 303 | 327 | |||||||||
Liabilities under insurance or reinsurance contracts |
751 | 765 | 850 | |||||||||
Provisions |
13,449 | 13,225 | 14,284 | |||||||||
Pensions and other post-retirement obligations |
5,737 | 5,558 | 6,177 | |||||||||
Other long term employee benefits |
1,160 | 1,239 | 1,498 | |||||||||
Taxes and other legal contingencies |
3,205 | 3,174 | 3,210 | |||||||||
Contingent liabilities and commitments |
710 | 779 | 848 | |||||||||
Other provisions |
2,637 | 2,475 | 2,551 | |||||||||
Tax liabilities |
8,783 | 8,135 | 7,901 | |||||||||
Current tax liabilities |
2,699 | 2,567 | 2,750 | |||||||||
Deferred tax liabilities |
6,084 | 5,568 | 5,151 | |||||||||
Other liabilities |
10,816 | 13,088 | 12,178 | |||||||||
Liabilities associated with non-current assets held for sale |
| | | |||||||||
TOTAL LIABILITIES |
1,395,786 | 1,351,910 | 1,333,004 | |||||||||
EQUITY |
||||||||||||
Shareholders´ equity |
119,837 | 118,613 | 117,451 | |||||||||
Capital |
8,118 | 8,118 | 8,068 | |||||||||
Called up paid capital |
8,118 | 8,118 | 8,068 | |||||||||
Unpaid capital which has been called up |
| | | |||||||||
Share premium |
50,993 | 50,992 | 51,053 | |||||||||
Equity instruments issued other than capital |
573 | 565 | 533 | |||||||||
Equity component of the compound financial instrument |
| | | |||||||||
Other equity instruments issued |
573 | 565 | 533 | |||||||||
Other equity |
172 | 234 | 203 | |||||||||
Accumulated retained earnings |
64,346 | 56,756 | 56,971 | |||||||||
Revaluation reserves |
| | | |||||||||
Other reserves |
(3,962) | (3,566) | (1,395) | |||||||||
(-) Own shares |
(6) | (59) | (36) | |||||||||
Profit attributable to shareholders of the parent |
1,840 | 7,810 | 2,054 | |||||||||
(-) Interim dividends |
(2,237) | (2,237) | | |||||||||
Other comprehensive income |
(20,992) | (22,141) | (22,483) | |||||||||
Items not reclassified to profit or loss |
(3,469) | (2,936) | (3,235) | |||||||||
Items that may be reclassified to profit or loss |
(17,523) | (19,205) | (19,248) | |||||||||
Non-controlling interest |
11,520 | 10,889 | 10,498 | |||||||||
Other comprehensive income |
(1,137) | (1,292) | (1,226) | |||||||||
Other elements |
12,657 | 12,181 | 11,724 | |||||||||
TOTAL EQUITY |
110,365 | 107,361 | 105,466 | |||||||||
TOTAL LIABILITIES AND EQUITY |
1,506,151 | 1,459,271 | 1,438,470 | |||||||||
MEMORANDUM ITEMS |
||||||||||||
Loans commitment granted |
221,305 | 218,083 | 217,319 | |||||||||
Financial guarantees granted |
12,265 | 11,723 | 16,221 | |||||||||
Other commitments granted |
79,472 | 74,389 | 63,670 |
January - March 2019 73
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Condensed consolidated financial statements |
Condensed consolidated income statement
EUR million
Q119 | Q118 | |||||||
Interest income |
14,280 | 13,340 | ||||||
Financial assets at fair value through other comprehensive income |
1,022 | 963 | ||||||
Financial assets at amortised cost |
11,987 | 11,525 | ||||||
Other interest income |
1,271 | 852 | ||||||
Interest expense |
(5,598) | (4,886) | ||||||
Net interest income |
8,682 | 8,454 | ||||||
Dividend income |
66 | 35 | ||||||
Share of results of entities accounted for using the equity method |
153 | 178 | ||||||
Commission income |
3,746 | 3,738 | ||||||
Commission expense |
(815) | (784) | ||||||
Gain or losses on financial assets and liabilities not measured at fair value through profit or loss, net |
116 | 127 | ||||||
Financial assets at amortised cost |
5 | 9 | ||||||
Other financial assets and liabilities |
111 | 118 | ||||||
Gain or losses on financial assets and liabilities held for trading, net |
28 | 449 | ||||||
Reclassification of financial assets at fair value through other comprehensive income |
| | ||||||
Reclassification of financial assets at amortised cost |
| | ||||||
Other gains (losses) |
28 | 449 | ||||||
Gains or losses on non-trading financial assets and liabilities mandatorily at fair value through profit or loss |
131 | 5 | ||||||
Reclassification of financial assets at fair value through other comprehensive income |
| | ||||||
Reclassification of financial assets at amortised cost |
| | ||||||
Other gains (losses) |
131 | 5 | ||||||
Gain or losses on financial assets and liabilities measured at fair value through profit or loss, net |
(76) | 16 | ||||||
Gain or losses from hedge accounting, net |
(29) | (29) | ||||||
Exchange differences, net |
107 | (73) | ||||||
Other operating income |
419 | 411 | ||||||
Other operating expenses |
(469) | (390) | ||||||
Income from assets under insurance and reinsurance contracts |
882 | 910 | ||||||
Expenses from liabilities under insurance and reinsurance contracts |
(856) | (896) | ||||||
Total income |
12,085 | 12,151 | ||||||
Administrative expenses |
(5,011) | (5,151) | ||||||
Staff costs |
(3,006) | (3,000) | ||||||
Other general administrative expenses |
(2,005) | (2,151) | ||||||
Depreciation and amortisation cost |
(747) | (613) | ||||||
Provisions or reversal of provisions, net |
(465) | (370) | ||||||
Impairment or reversal of impairment at financial assets not measured at fair value through profit or loss, net |
(2,246) | (2,297) | ||||||
Financial assets at fair value with changes in other comprehensive income |
(3) | (10) | ||||||
Financial assets at amortised cost |
(2,243) | (2,287) | ||||||
Impairment of investments in subsidiaries, joint ventures and associates, net |
| | ||||||
Impairment on non-financial assets, net |
(20) | (9) | ||||||
Tangible assets |
(20) | (10) | ||||||
Intangible assets |
(1) | | ||||||
Others |
1 | 1 | ||||||
Gain or losses on non financial assets and investments, net |
219 | 20 | ||||||
Negative goodwill recognised in results |
| | ||||||
Gains or losses on non-current assets held for sale not classified as discontinued operations |
(213) | (42) | ||||||
Profit or loss before tax from continuing operations |
3,602 | 3,689 | ||||||
Tax expense or income from continuing operations |
(1,357) | (1,280) | ||||||
Profit for the period from continuing operations |
2,245 | 2,409 | ||||||
Profit or loss after tax from discontinued operations |
| | ||||||
Profit for the period |
2,245 | 2,409 | ||||||
Profit attributable to non-controlling interests |
405 | 355 | ||||||
Profit attributable to the parent |
1,840 | 2,054 | ||||||
Earnings per share |
||||||||
Basic |
0.104 | 0.120 | ||||||
Diluted |
0.104 | 0.119 |
74 January - March 2019
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Glossary |
GLOSSARY
January - March 2019 75
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Important information |
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Important information |
Non-IFRS and alternative performance measures
In addition to the financial information prepared in accordance with International Financial Reporting Standards (IFRS), this report contains certain financial measures that constitute alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (Non-IFRS Measures). The financial measures contained in this report that qualify as APMs and non-IFRS measures have been calculated using the financial information from Santander Group but are not defined or detailed in the applicable financial reporting framework and have neither been audited nor reviewed by our auditors. We use these APMs and non-IFRS measures when planning, monitoring and evaluating our performance. We consider these APMs and non-IFRS measures to be useful metrics for management and investors to facilitate operating performance comparisons from period to period. While we believe that these APMs and non-IFRS measures are useful in evaluating our business, this information should be considered as supplemental in nature and is not meant as a substitute of IFRS measures. In addition, other companies, including companies in our industry, may calculate or use such measures differently, which reduces their usefulness as comparative measures. For further details of the APMs and non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see 2018 Annual Financial Report, published as Relevant Fact on 28 February 2019, as well as the section Alternative performance measures of the annex to this report. These documents are available on Santanders website (www.santander.com).
The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries.
Forward-looking statements
Santander cautions that this report contains statements that constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as expect, project, anticipate, should, intend, probability, risk, VaR, RoRAC, RoRWA, TNAV, target, goal, objective, estimate, future and similar expressions. These forward-looking statements are found in various places throughout this report and include, without limitation, statements concerning our future business development and economic performance and our shareholder remuneration policy. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. The following important factors, in addition to those discussed elsewhere in this report, and in our annual report on Form 20-F for the year ended December 31, 2018, filed with the U.S. Securities and Exchange Commission, could affect our future results and could cause outcomes to differ materially from those anticipated in any forward-looking statement: (1) general economic or industry conditions in areas in which we have significant business activities or investments, including a worsening of the economic environment, increasing in the volatility of the capital markets, inflation or deflation, and changes in demographics, consumer spending, investment or saving habits; (2) exposure to various types of market risks, principally including interest rate risk, foreign exchange rate risk, equity price risk and risks associated with the replacement of benchmark indices; (3) potential losses associated with prepayment of our loan and investment portfolio, declines in the value of collateral securing our loan portfolio, and counterparty risk; (4) political stability in Spain, the UK, other European countries, Latin America and the US (5) changes in laws, regulations or taxes, including changes in regulatory capital and liquidity requirements, including as a result of the UK exiting the European Union and increased regulation in light of the global financial crisis; (6) our ability to integrate successfully our acquisitions and the challenges inherent in diverting managements focus and resources from other strategic opportunities and from operational matters while we integrate these acquisitions; and (7) changes in our ability to access liquidity and funding on acceptable terms, including as a result of changes in our credit spreads or a downgrade in our credit ratings or those of our more significant subsidiaries. Numerous factors could affect the future results of Santander and could result in those results deviating materially from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements.
76 January - March 2019
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Important Information |
Forward-looking statements speak only as of the date of this report and are based on the knowledge, information available and views taken on such date; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.
No offer
The information contained in this report is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such persons own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in this report. No investment activity should be undertaken on the basis of the information contained in this report. In making this report available Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever.
Neither this report nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this report is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000.
Historical performance is not indicative of future results
Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior period. Nothing in this report should be construed as a profit forecast.
This document is a translation of a document originally issued in Spanish. Should there be any discrepancies between the English and the Spanish versions, only the original Spanish version should be binding.
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January - March 2019 77
Investor Relations
Ciudad Grupo Santander Edificio Pereda, 2nd floor Avda de Cantabria s/n 28660 Boadilla del Monte Madrid (Spain) Tel: +34 (91) 259 65 14 / +34 (91) 259 65 20 Fax: +34 (91) 257 02 45 e-mail: [email protected]
Legal Head Office: Paseo Pereda 9-12, Santander (Spain) Tel: +34 (942) 20 61 00 |
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Operational Head Office: Ciudad Grupo Santander Avda. de Cantabria s/n 28660 Boadilla del Monte, Madrid (Spain)
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www.santander.com |
30 April 2019 Q119 Earnings Presentation Here to help you prosper
Important Information Non-IFRS and alternative performance measures In addition to the financial information prepared in accordance with International Financial Reporting Standards (IFRS), this presentation contains certain financial measures that constitute alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (Non-IFRS Measures). The financial measures contained in this presentation that qualify as APMs and non-IFRS measures have been calculated using the financial information from Santander Group but are not defined or detailed in the applicable financial reporting framework and have neither been audited nor reviewed by our auditors. We use these APMs and non-IFRS measures when planning, monitoring and evaluating our performance. We consider these APMs and non-IFRS measures to be useful metrics for management and investors to facilitate operating performance comparisons from period to period. While we believe that these APMs and non-IFRS measures are useful in evaluating our business, this information should be considered as supplemental in nature and is not meant as a substitute of IFRS measures. In addition, other companies, including companies in our industry, may calculate or use such measures differently, which reduces their usefulness as comparative measures. For further details of the APMs and non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see Q1 2019 Financial Report, published as Relevant Fact on 30 April 2019 and 2018 Annual Financial Report, published as Relevant Fact on 28 February 2019. These documents are available on Santanders website (www.santander.com). The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries Forward-looking statements Santander cautions that this presentation contains statements that constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as expect, project, anticipate, should, intend, probability, risk, VaR, RoRAC, RoRWA, TNAV, target, goal, objective, estimate, future and similar expressions. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance and our shareholder remuneration policy. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. The following important factors, in addition to those discussed elsewhere in this presentation, could affect our future results and could cause outcomes to differ materially from those anticipated in any forward-looking statement: (1) general economic or industry conditions in areas in which we have significant business activities or investments, including a worsening of the economic environment, increasing in the volatility of the capital markets, inflation or deflation, and changes in demographics, consumer spending, investment or saving habits; (2) exposure to various types of market risks, principally including interest rate risk, foreign exchange rate risk, equity price risk and risks associated with the replacement of benchmark indices; (3) potential losses associated with prepayment of our loan and investment portfolio, declines in the value of collateral securing our loan portfolio, and counterparty risk; (4) political stability in Spain, the UK, other European countries, Latin America and the US (5) changes in laws, regulations or taxes, including changes in regulatory capital and liquidity requirements, including as a result of the UK exiting the European Union and increased regulation in light of the global financial crisis; (6) our ability to integrate successfully our acquisitions and the challenges inherent in diverting managements focus and resources from other strategic opportunities and from operational matters while we integrate these acquisitions; and (7) changes in our ability to access liquidity and funding on acceptable terms, including as a result of changes in our credit spreads or a downgrade in our credit ratings or those of our more significant subsidiaries. Numerous factors could affect the future results of Santander and could result in those results deviating materially from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements. Forward-looking statements speak only as of the date of this presentation and are based on the knowledge, information available and views taken on such date; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. 2
Important Information No offer The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such persons own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in this presentation. No investment activity should be undertaken on the basis of the information contained in this presentation. In making this presentation available Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever. Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. Historical performance is not indicative of future results Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior period. Nothing in this presentation should be construed as a profit forecast. 3
Index 1. Group performance Q119 2. Business areas performance Q119 3. Concluding remarks 4. Appendix 5. Glossary 4
Group performance Q119 01
Q119 Highlights Commercial Our loyal and digital customer base continues to grow transformationVolumes expanded QoQ and YoY in loans, deposits and mutual funds Q119 attributable profit: EUR 1,840 mn, impacted by EUR -108 mn1 of net capital gains and provisionsUnderlying profit: EUR 1,948 mn supported by higher customer revenue, cost control and lower Results provisions Results affected by market environment, accounting impacts and high inflation adjustment in Argentina High profitability: 11.3% underlying RoTE Profitability Strong organic capital generation in Q119: +20 bps and solvency CET12 Mar-19: 11.25% absorbing -29 bps of accounting and regulatory effects OutlookWe announced our mid-term targets and strategy at the Santander Investor Day2019 macroeconomic environment of lower for longer interest rates, Brexit uncertainties Note: YoY changes in constant euros (1) Details on page 11 (2) Data calculated using the IFRS 9 transitional arrangements 6
Q119 Highlights YoY changes Growth Profitability Strength Loyal: +10% Customer revenue: +4% CET12: 11.25% (+25 bps) Customers Results Solvency Digital: +24% Underlying att. profit: -2% TNAVps: 4.30 (+4%) Loans: +4% RoTE: 11.3% NPL: 3.62% (-40 bps) Profitability Credit Volumes ratios1 quality Customer funds: +5% RoRWA: 1.56% Cost of credit: 0.97% (-7 bps) Note: Results and volume changes in constant euros. Loans excluding reverse repos. Customer funds: deposits excluding repos + marketed mutual funds 7 (1) Underlying (2) Data calculated using the IFRS 9 transitional arrangements
Our successful commercial and digital transformation plans are reflected in a larger customer base and increased loyal and digital penetration Active Loyal Digital 68.5 mn (+8%) 20.2 mn (+10%) 33.9 mn (+24%) Active customers Loyal customers Digital customers +2.2 mn 30% +1.8 mn active customers loyal / active customers digital customers QoQ QoQ Note: YoY changes 8
General widespread YoY increase in loans and customer funds, boosted by developing markets Loans and advances to customers EUR bn and YoY change in constant EUR 247 +1% 210 -3% 98 +7% 88 +11% 76 +10% 41 +8% 36 -3% 33 +10% 29 +29% 6 +50% 896 +4% Customer funds EUR bn and YoY change in constant EUR 325 +4% 213 +1% 114 +11% 68 +6% 42 +5% 40 +8% 37 0% 35 +28% 34 +4% 10 +55% 935 +5% Note: Loans excluding reverse repos. Customer funds: deposits excluding repos + marketed mutual funds 9
Q119 results impacted by one-offs, negative effects from the market environment, accounting impacts and the high inflation adjustment in Argentina Attributable profit (EUR million) 2,054 1,990 2,068 1,840 1,698 Q118 Q218 Q318 Q418 Q119 Q119 vs Q418 (EUR million) 2,068 +9 2,077 1,840 -154 -83 -4% Q418 FX Constant Net capital Underlying Q119 EUR gains and profit provisions1 Q119 vs Q118 (EUR million) 2,054 1,993 1,840 -61 -108 -45 -2% Q118 FX Constant Net capital Underlying Q119 EUR gains and profit provisions1 (1) Details on next slide 10
Q119 P&L YoY performance change vs Q118 Constant EUR EUR million Q119 % EUR Amount % Net interest income 8,682 +3 +375 +5 Net fee income 2,931 -1 +76 +3 Gains on fin. trans. and other 472 -36 -264 -36 Total income 12,085 -1 +187 +2 Operating expenses -5,758 0 -101 +2 Net operating income 6,327 -1 +85 +1 Loan-loss provisions -2,172 -5 +85 -4 Other results -471 +13 -71 +18 PBT 3,684 0 +99 +3 Tax -1,326 +4 -87 +7 Minority interests -410 +15 -57 +16 Underlying profit 1,948 -5 -45 -2 Net capital gains and provisions -108 -108 Attributable profit 1,840 -10 -153 -8 (1) Capital gains due to the sale of part of our stake in Prisma in Argentina (2) Santander sold a Spanish portfolio of residential properties to Cerberus Higher customer revenue due to increased business volumes and spread management Lower market revenues and higher cost of FX hedging Cost control with an individualised and targeted cost management across the board Good credit quality evolution, with better cost of credit and NPL ratio Prisma sale1 (EUR 150 mn), real estate disposal2 (EUR -180 mn) and restructuring costs in the UK and Poland (EUR -78 mn) 11
Revenue YoY growth driven by stronger customer activity. QoQ drop due to non-business related impacts Net interest income 9,019 8,682 8,307 Net fee income 2,855 2,898 2,931 Other revenue1 736 533 472 Q118 Q2 Q3 Q4 Q119 YoY growth due to higher volumes and spread management, with improvement in 7 of our 10 core markets QoQ decrease as Q418 was favoured by TDR2 reclassification in the US and Q119 was impacted by IFRS 16 YoY increase in the majority of our main markets QoQ improvement boosted by SCF, the US and Mexico Brazil lower QoQ due to insurance seasonality in Q4 Q119 affected by markets environment and lower ALCO sales Q119 FX hedging costs of EUR 60 mn Very low weight as a percentage of total income (<4%) Note: Constant euros (1) Other revenue includes gains/losses on financial transactions, income from the equity accounted method, dividends and other operating results. Contribution to the SRF recorded in Q218. Contribution to the DGF in Spain recorded in Q418 (2) TDR (Troubled Debt Restructuring) 12
Higher NII due to increased business volumes and wider spreads in mature markets Organic growth Lower cost of deposits Mature +2% +3% +2 bps Q119 vs. Q118 markets +2% Loans Customer funds NIM Net interest income +5% Organic growth Lower rates Developing markets +13% +16% -26 bps +8% Loans Customer funds NIM Note: YoY change in constant euros. Average volumes. 13
Higher net fee income YoY driven by Retail Banking. SCIB and WM affected by markets Loyal customers Individuals (mn) Companies (k) +10% +9% 18.5 1,708 16.9 1,566 Mar-18 Mar-19 Mar-18 Mar-19 Activity growth1 mutual fund balances card turnover insurance premiums +3% +12% +17% Net fee income growth by market1 Developing Mature markets markets +9% -3% Net fee income growth by segment1 SCIB -8% Wealth Management Retail +1% Banking +5% (1) YoY change in constant euros 14
Cost management reflects integration synergies, maintaining a best-in-class cost-to-income, whilst enhancing customer experience Cost evolution Q119 vs. Q118, % Nominal In real terms1 -5.7 -7.4 -1.1 -2.0 0.0 -1.8 15.42 13.82 1.2 -1.1 -2.7 -5.0 3.1 -0.9 9.9 5.3 1.0 -1.6 81.3 40.9 -1.3 -3.1 Targeted cost management by geographies: Synergies from integrations in Europe Better operational leverage in the US Costs under control in the units where we are investing to update distribution capacity, such as in Mexico Costs in real terms Cost-to-income -2% YoY 47.6% in Q119 Note: Constant euros (1) Excluding inflation (2) Impacted by DB Polska integration. Efficiency ratio improved 0.5 pp 15
Continued credit quality improvement on a YoY and QoQ basis -7 bps % 1.04 1.00 0.97 Cost of credit -40 bps 4.02 3.73 3.62 NPL ratio -2 pp 70 67 68 Coverage ratio Mar-18 Dec-18 Mar-19 YoY cost of credit ratio improved, maintaining low levels in Q119 NPL ratio fell YoY in most units High level of allowances to total loans: strong first line of defense Note: Exposure and coverage ratio by stage in appendix, page 50 16
Strong organic capital generation in Q1 (+20 bps). CET1 ratio impacted by accounting and regulatory effects (mainly IFRS 16 and TRIM) CET1 ratio % 11.30 +0.20 +0.02 +0.02 11.25 11.00 11.01 -0.29 Mar-18 Dec-18 Regulatory Organic Perimeter2 Others Mar-19 impacts1 generation YoY Mar-19 change FL Total capital ratio 14.84% +41 bps FL Tier 1 capital ratio 12.91% +42 bps Leverage ratio 5.1% 0 bp Santander currently complies with MREL requirement3 (1) IFRS 16: -19 bps; IFRS 9 phased-in: -3 bps; models in Spain (-2 bps) and TRIM (-5 bps) (2) Mainly Prisma (+2 bps) (3) Parent bank. Preliminary data Note: data calculated using the IFRS 9 transitional arrangements 17
Creating shareholder value whilst maintaining high profitability TNAV per share EUR 4.30 4.19 4.12 Mar-18 Dec-18 Mar-19 Profitability ratios Underlying RoTE1 12.1% 11.3% 2018 Q119 Underlying RoRWA1 1.59% 1.56% 2018 Q119 (1) Statutory RoTE 2018 11.7% and Q119 11.2%. Statutory RoRWA 2018 1.55% and Q119 1.54% Notes: The averages for the Q1 RoTE and RoRWA denominators are calculated on the basis of 4 months from December to March. For periods of less than a year, and in the event of non-recurring results existing, the profit used to calculate the statutory RoTE is the annualised underlying attributable profit (excluding non-recurring results), to which are added non-recurring results without annualising them. For periods of less than a year, and in the event of non-recurring results existing, the profit used to calculate the statutory RoRWA is the annualised underlying consolidated result (excluding non-recurring results), to which is added non-recurring results without annualising them. 18
Business areas performance Q119 02
Increased weight of the Americas in Group profit Q119 Underlying attributable profit1 Americas Europe 52% 48% Other Latam, 2% Chile, 6% UK, 11% Spain; 16% Brazil, 29% SCF, 13% Mexico, 8% Portugal, 5% US, 7% Poland, 3% Q119 Underlying attributable profit in core markets EUR mn and % change vs. Q118 in constant euros 724 +15% 403 -11% 325 +1% 271 -16% 206 +12% 182 +35% 149 +1% 135 +7% 62 +1% 11 -68% (1) Excluding Corporate Centre and Real Estate Activity Spain 20
Brazil: YoY double-digit profit growth, higher RoTE (21%) and better customer service and satisfaction. QoQ revenue impacted by seasonality, IFRS 16 and market related income P&L* Q119 % Q418 % Q118 NII 2,459 -2.1 6.2 Net fee income 931 -1.3 8.4 Total income 3,411 -1.1 6.2 Operating expenses -1,119 -7.4 3.1 LLPs -710 -3.8 -7.3 PBT 1,414 8.7 16.3 Attributable profit 724 7.7 14.8 (*) EUR mn and % change in constant euros ACTIVITY Volumes in EUR bn and % change in constant euros 114 15.64% 16.08% 15.62% 15.73% 15.80% +2% Yield on loans 76 0% QoQ 10.62% 11.16% 11.09% QoQ +11% Cost of deposits +10% YoY 5.02% 4.44% 4.66% 4.57% 4.71% YoY Loans Funds Q118 Q2 Q3 Q4 Q119 +15% +35% Loyal Digital customers customers 3.88% 5.26% (-47 bps) (0 bps) Cost of NPL ratio credit 32.8% 21% Efficiency RoTE ratio Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds Customers and credit quality ratios YoY change. Underlying RoTE 21
Spain: revenue affected by lower ALCO sales, market related revenues and IFRS 16. Cost improvement reflects integration synergies. Stable credit quality P&L* Q119 % Q418 % Q118 NII 1,098 -4.5 6.0 Net fee income 614 -3.0 -8.7 Total income 1,938 3.1 -6.1 Operating expenses -1,079 -2.8 -5.7 LLPs -218 69.2 5.3 PBT 544 -4.8 -10.5 Attributable profit 403 -6.7 -11.4 (*) EUR mn Note: Q418 DGF contribution of EUR 226 mn ACTIVITY Volumes in EUR bn 325 210 1.96% 1.96% 1.97% 2.02% 2.04% +3% Yield on loans 0% QoQ QoQ 1.61% 1.82% 1.92% +4% -3% Cost of deposits YoY YoY 0.35% 0.27% 0.21% 0.20% 0.12% Loans Funds Q118 Q2 Q3 Q4 Q119 Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds Customers and credit quality ratios YoY change. Underlying RoTE +1% +25% Loyal Digital customers customers 0.34% 6.19% (+5 bps) (-8 bps) Cost of NPL ratio credit 55.7% 11% Efficiency RoTE ratio 22
SCF: leadership in Europe with best-in-class profitability (RoRWA: 2.3%) and efficiency. Historically low NPL ratio and cost of credit P&L* Q119 % Q418 % Q118 NII 941 0.0 3.3 Net fee income 214 13.4 -0.1 Total income 1,167 -1.5 2.8 Operating expenses -507 2.8 0.0 LLPs -122 158.1 1.6 PBT 562 17.4 5.5 Attributable profit 325 10.2 1.1 (*) EUR mn and % change in constant euros ACTIVITY Volumes in EUR bn and % change in constant euros 98 11 0% 4.60% 4.55% 4.51% 4.45% 4.51% 0% Yield on loans QoQ QoQ +7% +2% YoY YoY Loans New lending Q118 Q2 Q3 Q4 Q119 19.4 mn 43.4% Active Efficiency customers ratio 0.38% 2.33% (+2 bps) (-15 bps) Cost of NPL ratio credit 2.3% 15% RoRWA RoTE Note: Loans excluding reverse repos . Credit quality ratios YoY change.Underlying RoTE Excluding Santander Consumer UK profit, which is recorded in Santander UK results. Including it, Q119 attributable profit: EUR 358 mn (+2% vs. Q118 and +8% vs. Q418) 23
UK: underlying results reflect competitive pressure on revenue, the current uncertain environment and higher technology and projects costs. Non-recurring restructuring charges in Q119 P&L* Q119 % Q418 % Q118 NII 1,001 -4.7 -4.2 Net fee income 243 -7.0 -0.9 Total income 1,280 -5.4 -6.3 Operating expenses -783 4.3 1.2 LLPs -64 41.1 -5.0 PBT 380 -5.1 -17.8 Underlying att. profit 271 -6.7 -16.3 Net capital gains and provisions¹ -66 -- -- Attributable profit 205 -29.6 -36.8 (*) EUR mn and % change in constant euros (1) Restructuring costs after tax ACTIVITY Volumes in EUR bn and % change in constant euros 247 2.81% 2.75% 2.76% 2.77% 2.69% 213 Yield on loans 0% -1% QoQ QoQ 2.17% 2.10% 2.02% +1% Cost of deposits +1% YoY 0.64% 0.64% 0.64% 0.67% 0.67% YoY Loans Funds Q118 Q2 Q3 Q4 Q119 +3% +8% Loyal Digital customers customers 0.07% 1.14% (-3 bps) (-3 bps) Cost of NPL ratio credit 61.1% 7% Efficiency RoTE ratio Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds Customers and credit quality ratios YoY change. Underlying RoTE 24
Other units: larger customer base, higher profits and better credit quality Continued to strengthen our distribution model, reflected in an increase in customer base, volumes and profitability Double-digit profit growth due to higher customer revenue and lower cost of credit Very positive quarter for Santander US, with strong business and profit growth SBNA increased volumes with higher NIM. SC USA maintained high RoTE (18%1) Double QoQ profit, as Q418 was affected by seasonal factors. NII and LLPs comparison impacted by reclassification of TDRs, mainly QoQ Business volumes grew at a faster pace in core products Profit up driven by cost control and improved credit quality. NII affected by flat inflation (UF) Attributable profit RoTE EUR 206 mn 20% +12% EUR 182 mn 5%1 +35% EUR 149 mn 16% +1% Note: % change YoY in constant euros. Underlying RoTE (1) Adjusted RoTE for 11.30% CET1: Santander US 9% and SC USA 27% 25
Other units: larger customer base and integration processes Strong new lending, widespread market share gains Profit growth thanks to ALCO sales, lower costs due to integration synergies and LLPs release (strong improvement in NPL ratio: -252 bps YoY) YoY volume growth across all key products boosted by DBP integration QoQ volumes affected by liquidity and cost of deposits management PBT increase QoQ and YoY absorbing higher BFG1 and Banking Tax Profit hit by high inflation adjustments2 and increased provisions The partial sale of our stake in Prisma generated a capital gain of EUR 150 mn Attributable profit RoTE EUR 135 mn 13% +7% EUR 62 mn3 8%4 +1% EUR 11 mn3 5% -68% Note: % change YoY in constant euros. Underlying RoTE (1) Bank Guarantee Fund (2) Total impact EUR -53 mn (monetary adjustment EUR -38 mn; use of fixing exchange rates instead of average rates EUR -15 mn) (3) Underlying attributable profit (4) Adjusted RoTE for 11.30% CET1, 14% 26
Corporate Centre P&L* Q119 Q118 NII -284 -224 Gains/Losses on FT -79 12 Operating expenses -119 -121 Provisions and other income -46 -79 Tax and minority interests 35 6 Underlying att. profit -514 -421 Net capital gains and provisions -180 0 Attributable profit -694 -421 (*) EUR mn Greater loss in NII due to higher stock of issuances and IFRS 16 impact Higher FX hedging cost reflected in results from financial transactions Operating expenses reflect two impacts: on one hand, streamlining and simplification measures and, on the other hand, investment in global projects for the Groups digital transformation Real estate disposal1 in Q119 (1) Santander sold a Spanish portfolio of residential properties to Cerberus 27
Concluding remarks 03
Main takeaways for the short-term ? In an challenging market, we have increased our customer base and volumes Q119 ? Solid underlying trends in the income statement: YoY growth in customer revenue, cost control and lower LLPs summary ? Strong organic capital generation and TNAVps increase ? 11.3% underlying RoTE affected by market weakness and accounting impacts ? In a scenario of lower economic growth, all our core markets are projected to grow (except Argentina until 2020). In Santanders footprint, 1.9% GDP1 growth in 2019 ? In an environment with mixed trends in volumes, we expect to grow in revenue supported by higher volumes (mainly in the Americas) and larger customer base (active, loyal and digital customers) Short-term ? We expect controlled costs, capturing synergies and efficiencies, and a cost of credit which should remain at view low levels ? We aim to gain market share, improve our profitability and strengthen our capital management ? We have announced two operations, in line with our strategy of improving our profitability and deploying capital to countries with the highest growth & profitability and to capital light businesses (1) GDP April 2019 WEO IMF estimated as a weighted average of countries in our footprint 29
Voluntary offer to acquire all shares of Banco Santander Mexico not already held by the Santander Group (c. 25% of Santander Mexicos share capital) Attractive transaction for as well as for Santander Mexico Santander Group shareholders shareholders Rationale of the transaction Opportunity to monetise at a 14% Transaction is consistent premium shareholders for Santander 1 Mexico with Santander Group EPS neutral Implied 22% premium based on strategy past 1 month volume weighted average price Mexico has attractive RoI in euros fundamentals Santander offer price is higher c. 14.5% than current consensus target price at MXN 30 per share2 Santander: a leading bank in Mexico that remains a key component of Gaining exposure to a Santanders growth history Slightly positive impact global and well diversified leading on Group CET1 ratio financial institutions with in LatAm predictable earnings potential Increase our presence in high growth markets (1) Taking into account the market price of Banco Santander and Santander Mexico at closing on 11 April 2019 and an exchange rate MXN/EUR of 21.2826 on that date (2) Based on the average of the target price per share of Santander Mexico published by research analysts that cover Santander Mexico Note: transaction is expected to be completed in the second half of the year. Launch of the offer and the offer itself subject to customary conditions, including regulatory authorisations, absence of any material adverse change in Santander Mexico and the approval at our shareholders meeting 30
Crédit Agricole and Santander to join1 forces and create a major global player in custody and asset servicing The new entity EUR 3.3 trillion in assets under custody Rationale of the transaction will have EUR 1.8 trillion in assets under administration Transaction is consistent The transaction would combine2 two strong custody and asset servicing players with Santander Group to form a truly global player with enhanced growth prospects strategy Geographical and product range complementarity The combined entity is present in Spain, France, Germany, the UK, Belgium, Ireland, Italy, Luxembourg, improving the the Netherlands, Switzerland, Brazil, Mexico, Colombia, Canada and Hong Kong offering to customers The enlarged group would be better placed to capture growth Build a Top 2 player in in high potential markets (Latin America and Asia) Europe by profit, while remaining a regional player in LatAm The new entity will improve revenue diversification, providing scope for savings and cost reductions Santander Groups One-off positive impact of Slightly accretive in Capital generation of financial impact3 c.+€700mn4 in P&L ordinary earnings per share 3 bps in CET1 ratio (1) Signed a Memorandum of Understanding. The signing of the final agreements between Crédit Agricole S.A. and Santander requires prior consultation with the relevant works councils (2) Crédit Agricole S.A. and Santander would hold 69.5% and 30.5% respectively of the combined entity that will keep the name CACEIS (3) Estimated data and under condition that the transaction is carried out (4) The Group expects to apply the referred capital gain to extraordinary charges and provisions 31
We are making progress towards our medium-term goals: Medium-term goals We are confident our RoTE1 FL CET1 strategy will drive 13-15% 11-12% further loyal Dividend customers growth Efficiency pay-out ratio while increasing EPS 42-45% 40-50% and TNAV per share Growth Profitability Strength (1) Underlying. 32
Appendix 04
Appendix Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 34
Mexico: continued to increase customer base, volumes and profitability. Double-digit profit growth due to higher customer revenue and lower cost of credit P&L* Q119 % Q418 % Q118 NII 766 0.8 11.8 Net fee income 204 8.7 3.3 Total income 939 1.0 6.9 Operating expenses -395 1.3 9.9 LLPs -193 -13.2 -8.6 PBT 345 3.2 13.6 Attributable profit 206 -3.2 12.0 (*) EUR mn and % change in constant euros ACTIVITY Volumes in EUR bn and % change in constant euros 42 12.09% 12.35% 12.49% 12.66% 12.74% 33 +4% Yield on loans +2% QoQ 8.61% 9.00% 8.79% QoQ +10% +5% 3.48% 3.57% 3.64% 3.66% 3.95% Cost of deposits YoY YoY Loans Funds Q118 Q2 Q3 Q4 Q119 +28% +57% Loyal Digital customers customers 2.62% 2.12% (-33 bps) (-56 bps) Cost of NPL ratio credit 42.1% 20% Efficiency RoTE ratio Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds Customers and credit quality ratios YoY change. Underlying RoTE 35
USA: very positive quarter for Santander US, with strong business and profit growth. NII and LLP comparison impacted by reclassification of TDRs, mainly QoQ P&L* Q119 % Q418 % Q118 NII 1,407 -10.2 -1% 6.5 +3% Net fee income 234 7.4 1.0 Total income 1,815 -8.5 -1% 6.2 +4% Operating expenses -774 -3.1 -2.7 LLPs -611 -36.4 -24% -2.5 -9% PBT 371 124.1 42.3 Attributable profit 182 102.5 34.7 (*) EUR mn and % change in constant euros Changes excluding TDRs impact ACTIVITY Volumes in EUR bn and % change in constant euros Santander Bank Santander Consumer USA 52 48 47 41 +4% +2% +1% -2% QoQ QoQ QoQ QoQ +15% +2% +15% +13% YoY YoY YoY YoY Loans Funds Loans¹ Managed assets +7% +13% Loyal Digital customers customers 3.11% 2.41% (-18 bps) (-45 bps) Cost of NPL ratio credit 42.7% 5% Efficiency RoTE2 ratio SC USA RoTE: 18%2 Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds Customers and credit quality ratios YoY change Santander Banks customers (1) Includes leasing (2) Adjusted RoTE for 11.30% CET1: Santander US 9% and SC USA 27% 36
Chile: faster growth in core products. NII affected by flat inflation (UF). Better performance of costs and credit quality P&L* Q119 % Q418 % Q118 NII 440 -10.0 -8.0 Net fee income 103 5.5 -4.6 Total income 600 -5.9 -4.1 Operating expenses -255 -3.6 1.0 LLPs -102 -16.6 -13.7 PBT 280 -0.4 1.6 Attributable profit 149 -5.2 1.3 (*) EUR mn and % change in constant euros ACTIVITY Volumes in EUR bn and % change in constant euros 41 34 7.52% 7.53% 7.35% 7.43% 7.43% +1% -1% Yield on loans QoQ QoQ 5.74% 5.59% 5.81% +8% +4% Cost of deposits YoY YoY 1.78% 1.73% 1.75% 1.84% 1.62% Loa Funds Q118 Q2 Q3 Q4 Q119 +6% +6% Loyal Digital customers customers 1.13% 4.67% (-9 bps) (-33 bps) Cost of NPL ratio credit 42.4% 16% Efficiency RoTE ratio Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds Customers and credit quality ratios YoY change. Underlying RoTE 37
Portugal: Profit growth thanks to ALCO sales, lower costs due to integration synergies and LLP release (strong improvement in credit quality). Market share gains P&L* Q119 % Q418 % Q118 NII 216 2.1 -2.7 Net fee income 98 2.3 0.3 Total income 357 7.1 4.8 Operating expenses -157 -3.0 -1.1 LLPs 13 -- -- PBT 194 -0.9 16.8 Attributable profit 135 -0.4 6.7 (*) EUR mn ACTIVITY Volumes in EUR bn 40 36 0% +3% 1.86% 1.81% 1.74% 1.83% 1.79% Yield on loans QoQ QoQ 1.68% 1.65% 1.65% -3% +8% YoY Cost of deposits YoY 0.18% 0.18% 0.15% 0.18% 0.14% Loans Funds Q118 Q2 Q3 Q4 Q119 +7% +16% Loyal Digital customers customers 0.03% 5.77% (-5 bps) (-252 bps) Cost of NPL ratio credit 43.9% 13% Efficiency RoTE ratio Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds. Underlying RoTE Customers and credit quality ratios YoY change. Underlying RoTE 38
Poland: YoY volume growth boosted by DBP integration (QoQ affected by liquidity and cost of deposits management). PBT increase QoQ and YoY absorbing higher BFG1 and Banking Tax1 P&L* Q119 % Q418 % Q118 NII 281 6.2 17.3 Net fee income 113 -1.0 4.0 Total income 377 -3.1 16.6 Operating expenses -172 4.8 15.4 LLPs -43 4.8 -2.9 PBT 128 4.1 9.6 Underlying att. profit 62 0.4 1.0 Net capital gains and provisions² -12 -- -- Attributable profit 50 -53.0 -18.4 (*) EUR mn and % change in constant euros (2) Restructuring costs in Q119 and DBP badwill in Q418 ACTIVITY Volumes in EUR bn and % change in constant euros 35 4.18% 4.13% 4.10% 4.07% 4.14% 29 Yield on loans -1% +1% QoQ 3.50% 3.18% 3.25% oQ +29% +28% Cost of deposits YoY YoY 0.68% 0.78% 0.83% 0.89% 0.89% Loans ds Q118 Q2 Q3 Q4 Q119 Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds. Underlying RoTE (1) Higher contribution to BFG and Banking Tax YoY due to DBP integration Customers and credit quality ratios YoY change (3) Adjusted RoTE for 11.30% CET1, 14% +12% +14% Loyal Digital customers customers 0.61% 4.39% (-9 bps) (-38 bps) Cost of NPL ratio credit 45.7% 8%3 Efficiency RoTE ratio 39
Argentina: Profit hit by high inflation adjustments and increased provisions. The partial disposal of our stake in Prisma generated a capital gain of EUR 150 mn P&L* Q119 % Q418 % Q118 NII 213 18.9 95.6 Net fee income 116 9.2 75.8 Total income 331 35.9 72.3 Operating expenses -202 12.4 81.3 LLPs -73 31.6 187.6 PBT 34 -- -27.2 Underlying att. profit 11 -- -67.9 Net capital gains and provisions¹ 150 -- -- Attributable profit 161 -- -- (*) EUR mn and % change in constant euros (1) Capital gains due to the disposal of part of our stake in Prisma ACTIVITY Volumes in EUR bn and % change in constant euros 24.54% 24.23% 20.57% Yield on loans 10 18.65% 19.03% 13.29% 14.31% +15% 6 13.40% +20% QoQ Cost of deposits 11.25% QoQ 9.92% 7.79% +50% +55% 5.25% 6.32% YoY YoY Loans Funds Q118 Q2 Q3 Q4 Q119 -1% +4% Loyal Digital customers customers 4.02% 3.50% (+196 bps) (+96 bps) Cost of NPL ratio credit 60.9% 5% Efficiency RoTE ratio Note: Loans excluding reverse repos. Funds: deposits excluding repos + marketed mutual funds Customers and credit quality ratios YoY change. Efficiency ratio and RoTE impacted by high inflation adjustments account. Underlying RoTE 40
Other Latin American countries URUGUAY Attributable profit in constant EUR mn +21% 36 30 28% RoTE Q118 Q119 PERU Attributable profit in constant EUR mn +7% 17% 8 9 RoTE Q118 Q119 Focusing on loyalty, transactions and target segments Uruguays profit driven by higher customer revenues, with improved C/I Perus higher revenue more than offset the cost and LLP increases Note: Underlying RoTE 41
Appendix Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 42
Appendix Retail Banking: Continued focus on customer loyalty and digital transformation. We continued to launch new products and services that cover the needs of our customers P&L* Q119 % Q418 % Q118 NII 8,213 -3.2 3.9 Net fee income 2,303 0.9 4.9 Total income 10,768 -2.7 2.9 +10% +24% Loyal Digital Operating expenses -4,849 -1.9 1.4 customers customers LLPs -2,136 -9.1 -0.1 YoY YoY PBT 3,409 7.5 5.8 Underlying att. profit 1,920 0.9 1.2 Net capital gains and provisions¹ 72 57.2 Attributable profit 1,991 2.2 5.0 (*) EUR mn and % change in constant euros ACTIVITY EUR bn and % change in constant euros 769 711 Underlying attributable profit rose 1% YoY, driven by the good dynamics in customer revenue (+4%), with controlled costs and 0% -2% stable provisions QoQ QoQ +3% +1% Of note were the performance of Latin America and the US YoY YoY Loans Funds (1) In Q119, capital gains for Prisma in Argentina and restructuring costs in UK and 43 Poland. In Q418, badwill in Poland.
Appendix Corporate & Investment Banking: Profit remained stable YoY with good evolution of value- added businesses, offset by reduced activity in markets P&L* Q119 % Q418 % Q118 NII 644 -6.3 20.9 Net fee income 362 -3.2 -8.4 Gains or losses on financ. trans. 233 46.9 -27.6 +23% Total income 1,296 0.3 0.9 1.9% Collaboration Operating expenses -560 3.3 7.9 RoRWA revenue YoY (constant euros) LLPs -10 -83.4 -86.0 PBT 706 8.6 1.6 Attributable profit 457 9.2 -0.3 (*) EUR mn and % change in constant euros REVENUE Constant EUR mn TOTAL 1,284 +1% 1,296 Leading positions in Latin America and Europe, particularly in Capital & Other 91 +44% 131 Export & Agency Finance and Structured Financing Global Markets 482 -16% 404 Continued support to global customers in their capital issuances, Global Debt 318 +2% 322 with financing solutions and transactional services Financing Banking Global Transaction 393 +11% 438 Q118 Q119 44
Appendix Wealth Management: Continued to develop the strategic initiatives launched in our first year: development of Private Bankings global and digital platform and strengthening SAMs value proposition P&L* Q119 % Q418 % Q118 NII 113 5.4 11.1 Net fee income 277 2.7 0.5 Total income 402 3.1 6.0 Operating expenses -193 7.0 4.5 LLPs 7 PBT 213 3.1 12.8 Attributable profit 142 5.6 14.2 (*) EUR mn and % change in constant euros Total contribution to Cross-border Groups profit1 collaboration volumes EUR 260 mn EUR 3,593 mn +6% +41% YoY (1) Profit after tax + total fee income generated by this business ACTIVITY Constant EUR bn and % change YoY Total Assets Under 348 +3% Management Funds and 213 +1% investments * - SAM 178 +1% - Private Banking 59 -1% Custody of customer funds 87 +4% Customer deposits 48 +13% Customer loans 15 +17% (*) Total adjusted for funds from private banking customers managed by SAM Note: Total assets marketed and/or managed in 2019 and 2018 Profit growth driven by increases in loans and recovery of AuM volumes in the last few months Insurance business, which generated EUR 348 million of total contribution to profit in the first quarter, will be added to this division during 2019 45
Appendix Real Estate Activity Spain: Management continued to be aimed at reducing these assets, particularly loans and foreclosed assets Real estate exposure1 EUR bn 7.8 4.0 3.8 Gross value Provisions Net value Mar-19 Mar-19 Net value EUR bn Mar-19 Real estate assets 3.0 Foreclosed assets 2.3 Rental assets 0.7 RE non-performing loans (NPLs) 0.8 RE assets + RE non-performing loans 3.8 Gross volume fell EUR 1.5 bn QoQ mainly due to the completion of the agreement reached in 2018 with a subsidiary of Cerberus Capital Management to sell a portfolio of residential properties Loss of EUR 56 million in Q119 vs loss of EUR 65 million in Q118 (1) Real Estate Activity Spain 46
Appendix Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 47
Appendix Solid liquidity ratios with funding plans designed to adequately manage balance sheet structure and cover debt maturities Key liquidity ratios Mar-19 Net loan-to-deposit ratio (LTD): 113% Deposits + M/LT funding / net loans: 113% Liquidity Coverage Ratio (LCR)1: 150% Comfortable liquidity position (Group and subsidiaries) Funding plan - issuances Jan-Mar 19 Group issuances2 EUR 6.6bn (~EUR 1bn TLAC-eligible) Main issuers Parent bank, SCF and UK Main issuance currencies EUR, USD, GBP Focus on managing our funding structure, following our decentralised liquidity and funding model (1) Provisional data (2) Excluding securitisations 48
Appendix Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 49
Appendix Coverage ratio by stage Exposure1 Coverage EUR bn Mar-19 Mar-19 Mar-18 Stage 1 870 0.5% 0.5% Stage 2 54 9.1% 8.6% Stage 3 36 42.4% 44.6% (1) Exposure subject to impairment expressed in EUR bn. Additionally, there are EUR 24 bn in customer loans not subject to impairment recorded at mark to market with changes through P&L 50
Appendix NPL ratio % Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Continental Europe 5.81 5.68 5.57 5.25 5.17 Spain 6.27 6.24 6.23 6.19 6.19 Santander Consumer Finance 2.48 2.44 2.45 2.29 2.33 Poland 4.77 4.58 4.23 4.28 4.39 Portugal 8.29 7.55 7.43 5.94 5.77 United Kingdom 1.17 1.12 1.10 1.05 1.14 Latin America 4.43 4.40 4.33 4.34 4.28 Brazil 5.26 5.26 5.26 5.25 5.26 Mexico 2.68 2.58 2.41 2.43 2.12 Chile 5.00 4.86 4.78 4.66 4.67 Argentina 2.54 2.40 2.47 3.17 3.50 US 2.86 2.91 3.00 2.92 2.41 Operating Areas 4.04 3.94 3.87 3.71 3.60 Total Group 4.02 3.92 3.87 3.73 3.62 51
Appendix Coverage ratio % Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Continental Europe 56.8 55.2 54.4 52.2 52.1 Spain 51.1 49.0 47.7 45.0 44.1 Santander Consumer Finance 107.2 107.7 106.4 106.4 105.3 Poland 72.0 72.1 71.6 67.1 67.6 Portugal 53.9 52.7 53.4 50.5 50.7 United Kingdom 34.6 34.0 33.1 33.0 31.0 Latin America 98.4 96.8 97.1 97.3 97.7 Brazil 110.4 108.7 109.1 106.9 107.7 Mexico 113.5 116.1 120.5 119.7 130.1 Chile 61.0 60.0 59.6 60.6 59.7 Argentina 121.3 121.5 124.0 135.0 118.6 US 169.1 156.9 145.5 142.8 161.0 Operating Areas 69.7 68.3 67.6 67.1 67.3 Total Group 70.0 68.6 67.9 67.4 67.8 52
Appendix Non-performing loans and loan-loss allowances. March 2019 Non-performing loans 100%: EUR 35,590 million Other, 5% US, 6% Argentina, 1% Spain, 42% Chile, 6% Mexico, 2% Brazil, 13% UK, 9% SCF*, 6% Portugal, 6% Poland, 4% Loan-loss allowances 100%: EUR 24,129 million Other, 3% US, 16% Spain, 28% Argentina, 1% Chile, 5% Mexico, 4% SCF*, 10% Brazil, 20% Poland, 4% Portugal, UK, 4% 5% Percentage over Groups total (*) Excluding SCF UK 53
Appendix Cost of credit % Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Continental Europe 0.32 0.34 0.37 0.36 0.36 Spain 0.29 0.31 0.35 0.33 0.34 Santander Consumer Finance 0.36 0.37 0.40 0.38 0.38 Poland 0.69 0.71 0.69 0.65 0.61 Portugal 0.08 0.10 0.03 0.09 0.03 United Kingdom 0.10 0.10 0.08 0.07 0.07 Latin America 3.12 3.04 2.94 2.95 2.83 Brazil 4.35 4.30 4.17 4.06 3.88 Mexico 2.95 2.78 2.72 2.75 2.62 Chile 1.22 1.18 1.18 1.19 1.13 Argentina 2.06 2.47 2.92 3.45 4.02 US 3.29 3.02 3.00 3.27 3.11 Operating Areas 1.03 0.99 0.97 0.99 0.97 Total Group 1.04 0.99 0.98 1.00 0.97 54
Appendix Other countries results Global business results Liquidity NPL and coverage ratios and cost of credit Quarterly income statements 55
Appendix Grupo Santander EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 11,409 11,411 10,989 12,017 11,613 Total income 12,151 12,011 11,720 12,542 12,085 Operating expenses (5,764) (5,718) (5,361) (5,936) (5,758) Net operating income 6,387 6,293 6,359 6,606 6,327 Net loan-loss provisions (2,282) (2,015) (2,121) (2,455) (2,172) Other (416) (487) (488) (605) (471) Underlying profit before tax 3,689 3,791 3,750 3,546 3,684 Underlying consolidated profit 2,409 2,412 2,356 2,369 2,358 Underlying attributable profit 2,054 1,998 1,990 2,022 1,948 Net capital gains and provisions* (300) 46 (108) Attributable profit 2,054 1,698 1,990 2,068 1,840 (*) Including: in Q218 costs associated to integrations (mainly restructuring costs), net of tax impacts, in Spain, Corporate Centre and Portugal in Q418 badwill in Poland for the integration of Deutsche Bank Polskas retail and SME businesses in Q119, capital gains from Prisma, capital losses due to property sales and restructuring costs 56
Appendix Grupo Santander Constant EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 11,162 11,368 11,571 11,917 11,613 Total income 11,898 11,950 12,354 12,450 12,085 Operating expenses (5,657) (5,686) (5,642) (5,845) (5,758) Net operating income 6,242 6,265 6,712 6,605 6,327 Net loan-loss provisions (2,257) (2,013) (2,244) (2,451) (2,172) Other (400) (473) (524) (602) (471) Underlying profit before tax 3,585 3,779 3,944 3,552 3,684 Underlying consolidated profit 2,346 2,406 2,481 2,382 2,358 Underlying attributable profit 1,993 1,986 2,107 2,031 1,948 Net capital gains and provisions* (300) 46 (108) Attributable profit 1,993 1,686 2,107 2,077 1,840 (*) Including: in Q218 costs associated to integrations (mainly restructuring costs), net of tax impacts, in Spain, Corporate Centre and Po rtugal in Q418 badwill in Poland for the integration of Deutsche Bank Polskas retail and SME businesses in Q119, capital gains from Prisma, capital losses due to property sales and restructuring costs 57
Appendix Spain EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 1,710 1,729 1,769 1,783 1,713 Total income 2,063 1,837 2,114 1,880 1,938 Operating expenses (1,145) (1,123) (1,103) (1,110) (1,079) Net operating income 918 714 1,012 770 858 Net loan-loss provisions (207) (196) (197) (129) (218) Other (104) (86) (102) (70) (97) Underlying profit before tax 608 432 713 571 544 Underlying consolidated profit 455 326 526 432 403 Underlying attributable profit 455 325 526 432 403 Net capital gains and provisions* (280) Attributable profit 455 45 526 432 403 (*) Including: in Q218 restructuring costs 58
Appendix Santander Consumer Finance EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 1,130 1,116 1,143 1,132 1,155 Total income 1,140 1,126 1,157 1,187 1,167 Operating expenses (509) (507) (475) (494) (507) Net operating income 631 619 682 693 660 Net loan-loss provisions (120) (69) (124) (47) (122) Other 24 13 5 (166) 24 Underlying profit before tax 535 563 562 480 562 Underlying consolidated profit 388 412 405 358 403 Underlying attributable profit 323 346 332 296 325 Net capital gains and provisions Attributable profit 323 346 332 296 325 59
Appendix Santander Consumer Finance Constant EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 1,125 1,112 1,141 1,130 1,155 Total income 1,136 1,122 1,154 1,186 1,167 Operating expenses (507) (506) (474) (494) (507) Net operating income 629 617 680 692 660 Net loan-loss provisions (120) (69) (123) (47) (122) Other 24 13 5 (166) 24 Underlying profit before tax 533 560 562 479 562 Underlying consolidated profit 387 410 405 357 403 Underlying attributable profit 321 344 331 295 325 Net capital gains and provisions Attributable profit 321 344 331 295 325 60
Appendix Poland EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 359 355 354 380 395 Total income 333 398 367 390 377 Operating expenses (154) (162) (156) (165) (172) Net operating income 179 236 211 225 205 Net loan-loss provisions (46) (41) (33) (41) (43) Other (13) (34) (26) (61) (34) Underlying profit before tax 120 161 151 123 128 Underlying consolidated profit 89 132 114 88 90 Underlying attributable profit 63 93 80 62 62 Net capital gains and provisions* 45 (12) Attributable profit 63 93 80 107 50 (*) Including: in in Q119 Q418 badwill restructuring for the costs integration of Deutsche Bank Polskas retail and SME businesses 61
Appendix Poland PLN million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 1,500 1,512 1,525 1,632 1,697 Total income 1,390 1,695 1,579 1,674 1,622 Operating expenses (642) (690) (672) (707) (741) Net operating income 748 1,005 907 967 881 Net loan-loss provisions (191) (175) (143) (177) (186) Other (55) (146) (113) (261) (145) Underlying profit before tax 502 684 651 528 550 Underlying consolidated profit 373 560 491 381 388 Underlying attributable profit 264 393 346 265 267 Net capital gains and provisions* 193 (51) Attributable profit 264 393 346 458 215 (*) Including: in in Q119 Q418 badwill restructuring for the costs integration of Deutsche Bank Polskas retail and SME businesses 62
Appendix Portugal EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 320 305 303 307 314 Total income 341 346 323 334 357 Operating expenses (158) (165) (157) (162) (157) Net operating income 183 182 166 172 201 Net loan-loss provisions (8) (0) (11) (12) 13 Other (9) (22) 13 36 (20) Underlying profit before tax 166 159 167 196 194 Underlying consolidated profit 128 104 115 137 136 Underlying attributable profit 127 103 114 136 135 Net capital gains and provisions* 20 Attributable profit 127 123 114 136 135 (*) Including: in Q218 provisions and restructuring costs associated with inorganic operations, net of tax impacts 63
Appendix United Kingdom EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 1,274 1,304 1,291 1,290 1,244 Total income 1,349 1,373 1,367 1,332 1,280 Operating expenses (764) (763) (730) (738) (783) Net operating income 586 610 637 593 497 Net loan-loss provisions (66) (37) (26) (44) (64) Other (62) (47) (62) (155) (53) Underlying profit before tax 457 526 549 394 380 Underlying consolidated profit 326 380 391 291 276 Underlying attributable profit 320 372 385 286 271 Net capital gains and provisions* (66) Attributable profit 320 372 385 286 205 (*) Including: in Q119 restructuring costs 64
Appendix United Kingdom GBP million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 1,125 1,142 1,152 1,144 1,085 Total income 1,192 1,203 1,220 1,181 1,117 Operating expenses (675) (669) (651) (655) (683) Net operating income 517 534 568 526 434 Net loan-loss provisions (58) (32) (23) (39) (56) Other (55) (41) (56) (137) (46) Underlying profit before tax 404 461 490 350 332 Underlying consolidated profit 288 333 348 258 241 Underlying attributable profit 282 326 343 254 237 Net capital gains and provisions* (58) Attributable profit 282 326 343 254 179 (*) Including: in Q119 restructuring costs 65
Appendix Brazil EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 3,403 3,296 3,153 3,404 3,390 Total income 3,445 3,323 3,180 3,396 3,411 Operating expenses (1,165) (1,095) (1,031) (1,191) (1,119) Net operating income 2,280 2,228 2,149 2,205 2,292 Net loan-loss provisions (822) (750) (665) (726) (710) Other (154) (170) (174) (198) (167) Underlying profit before tax 1,304 1,308 1,310 1,281 1,414 Underlying consolidated profit 761 730 698 752 820 Underlying attributable profit 677 647 619 663 724 Net capital gains and provisions Attributable profit 677 647 619 663 724 66
Appendix Brazil BRL million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 13,568 14,121 14,451 14,779 14,496 Total income 13,737 14,241 14,579 14,747 14,587 Operating expenses (4,644) (4,697) (4,736) (5,169) (4,786) Net operating income 9,093 9,544 9,843 9,579 9,800 Net loan-loss provisions (3,276) (3,220) (3,070) (3,155) (3,037) Other (615) (727) (793) (859) (716) Underlying profit before tax 5,202 5,597 5,981 5,564 6,047 Underlying consolidated profit 3,034 3,127 3,200 3,264 3,508 Underlying attributable profit 2,699 2,772 2,837 2,877 3,098 Net capital gains and provisions Attributable profit 2,699 2,772 2,837 2,877 3,098 67
Appendix Mexico EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 836 841 927 915 970 Total income 831 868 931 897 939 Operating expenses (340) (363) (384) (376) (395) Net operating income 491 505 547 521 544 Net loan-loss provisions (200) (189) (227) (215) (193) Other (3) (12) (5) 17 (6) Underlying profit before tax 288 305 315 323 345 Underlying consolidated profit 225 238 250 262 268 Underlying attributable profit 175 184 195 206 206 Net capital gains and provisions Attributable profit 175 184 195 206 206 68
Appendix Mexico MXN million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 19,257 19,435 20,475 20,671 21,158 Total income 19,143 20,058 20,546 20,264 20,471 Operating expenses (7,832) (8,381) (8,467) (8,497) (8,612) Net operating income 11,310 11,678 12,079 11,767 11,859 Net loan-loss provisions (4,610) (4,357) (5,020) (4,853) (4,211) Other (72) (272) (115) 383 (120) Underlying profit before tax 6,628 7,049 6,944 7,296 7,528 Underlying consolidated profit 5,181 5,511 5,516 5,918 5,834 Underlying attributable profit 4,021 4,259 4,306 4,652 4,502 Net capital gains and provisions Attributable profit 4,021 4,259 4,306 4,652 4,502 69
Appendix Chile EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 601 612 582 573 543 Total income 640 642 632 622 600 Operating expenses (258) (272) (257) (258) (255) Net operating income 382 370 375 364 345 Net loan-loss provisions (121) (115) (117) (120) (102) Other 22 32 19 31 37 Underlying profit before tax 282 287 276 275 280 Underlying consolidated profit 223 232 221 226 220 Underlying attributable profit 151 158 153 153 149 Net capital gains and provisions Attributable profit 151 158 153 153 149 70
Appendix Chile CLP million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 444,260 453,403 449,145 444,368 411,449 Total income 473,564 475,595 486,844 482,500 454,162 Operating expenses (190,863) (201,511) (198,000) (199,964) (192,782) Net operating income 282,700 274,084 288,844 282,536 261,380 Net loan-loss provisions (89,852) (84,920) (90,252) (93,034) (77,584) Other 16,034 23,790 14,617 23,614 28,393 Underlying profit before tax 208,882 212,954 213,209 213,115 212,189 Underlying consolidated profit 164,822 171,559 170,114 175,302 166,410 Underlying attributable profit 111,380 116,945 117,586 118,954 112,816 Net capital gains and provisions Attributable profit 111,380 116,945 117,586 118,954 112,816 71
Appendix Argentina EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 343 367 (12) 518 329 Total income 377 430 (70) 472 331 Operating expenses (218) (207) (0) (323) (202) Net operating income 159 223 (70) 149 129 Net loan-loss provisions (49) (75) (7) (99) (73) Other (17) (41) 4 9 (22) Underlying profit before tax 92 107 (73) 58 34 Underlying consolidated profit 67 72 (71) 17 11 Underlying attributable profit 66 71 (71) 17 11 Net capital gains and provisions* 150 Attributable profit 66 71 (71) 17 161 (*) Including: in Q119 capital gains for Prisma 72
Appendix Argentina ARS million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 8,293 10,046 12,292 13,530 15,602 Total income 9,117 11,729 11,492 11,557 15,704 Operating expenses (5,278) (5,707) (7,693) (8,516) (9,570) Net operating income 3,840 6,022 3,800 3,042 6,134 Net loan-loss provisions (1,196) (2,021) (2,546) (2,615) (3,441) Other (411) (1,077) (849) 721 (1,067) Underlying profit before tax 2,232 2,923 404 1,148 1,626 Underlying consolidated profit 1,610 1,961 (612) 104 519 Underlying attributable profit 1,599 1,946 (618) 112 513 Net capital gains and provisions* 7,112 Attributable profit 1,599 1,946 (618) 112 7,625 (*) Including: in Q119 capital gains for Prisma 73
Appendix United States EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 1,435 1,500 1,545 1,770 1,641 Total income 1,578 1,670 1,735 1,967 1,815 Operating expenses (735) (737) (748) (795) (774) Net operating income 843 932 987 1,172 1,040 Net loan-loss provisions (579) (445) (649) (945) (611) Other (23) (50) (69) (57) (58) Underlying profit before tax 241 437 269 170 371 Underlying consolidated profit 174 298 175 123 260 Underlying attributable profit 125 210 125 92 182 Net capital gains and provisions Attributable profit 125 210 125 92 182 74
Appendix United States USD million Q118 Q218 Q318 Q418 Q119 NII + Net fee income 1,764 1,787 1,796 2,028 1,864 Total income 1,940 1,990 2,018 2,252 2,061 Operating expenses (904) (878) (868) (907) (879) Net operating income 1,036 1,112 1,149 1,345 1,181 Net loan-loss provisions (712) (528) (758) (1,092) (694) Other (28) (60) (81) (65) (66) Underlying profit before tax 296 524 310 188 422 Underlying consolidated profit 214 357 201 136 296 Underlying attributable profit 154 252 144 102 207 Net capital gains and provisions Attributable profit 154 252 144 102 207 75
Appendix Corporate Centre EUR million Q118 Q218 Q318 Q418 Q119 NII + Net fee income (233) (241) (265) (277) (295) Total income (227) (250) (257) (295) (384) Operating expenses (121) (122) (123) (128) (119) Net operating income (348) (372) (380) (423) (503) Net loan-loss provisions (37) (30) (28) (21) (9) Other (43) (50) (55) 47 (37) Underlying profit before tax (427) (452) (463) (397) (549) Underlying consolidated profit (421) (474) (456) (368) (513) Underlying attributable profit (421) (475) (456) (369) (514) Net capital gains and provisions* (40) (180) Attributable profit (421) (515) (456) (369) (694) (*) Including: in Q218 restructuring costs in Q119 capital losses due to property sales 76
Glossary 05
Glossary - Acronyms AFS: Available for sale AuM: Assets under Management bn: Billion CET1: Common equity tier 1 C&I: Commercial and Industrial CIB: Corporate & Investment Bank DGF: Deposit guarantee fund GDP: Gross domestic product FL: Fully-loaded FX: Foreign exchange EPS: Earning per share LTV: Loan to Value LLPs: Loan-loss provisions M/LT: Medium- and long-term mn: million MXN: Mexican Pesos n.a.: Not available NII: Net interest income NIM: Net interest margin n.m.: Not meaningful NPL: Non-performing loans PBT: Profit before tax P&L: Profit and loss PPP: Pre-provision profit QoQ: Quarter-on-Quarter RE: Real Estate Repos: Repurchase agreements ROF: Gains on financial transactions RoRWA: Return on risk-weighted assets RoTE: Return on tangible equity RWA: Risk-weighted assets SBNA: Santander Bank NA SCF: Santander Consumer Finance SC USA: Santander Consumer USA SME: Small and Medium Enterprises SRF: Single Resolution Fund ST: Short term SVR: Standard variable rate TDR: Troubled debt restructuring TLAC: Total loss absorbing capacity TNAV: Tangible net asset value UF: Unidad de fomento (Chile) YoY: Year-on-Year UK: United Kingdom US: United States 78
Glossary definitions PROFITABILITY AND EFFICIENCY RoTE: Return on tangible capital: Group attributable profit / average of: net equity (excluding minority interests) intangible assets (including goodwill) RoRWA: Return on risk-weighted assets: consolidated profit / average risk-weighted assets Efficiency: Operating expenses / gross income. Operating expenses defined as general administrative expenses + amortisations CREDIT RISK NPL ratio: Non-performing loans and customer advances, customer guarantees and contingent liabilities / total risk. Total risk is defined as: normal and non-performing balances of customer loans and advances, customer guarantees and contingent liabilities NPL coverage ratio: Provisions to cover losses due to impairment of customer loans and advances, customer guarantees and contingent liabilities / non-performing balances of customer loans and advances, customer guarantees and contingent liabilities Cost of credit: Provisions to cover losses due to impairment of loans in the last 12 months / average customer loans and advances of the last 12 months CAPITALISATION Tangible net asset value per share TNAV: Tangible stockholders equity / number of shares (excluding treasury shares). Tangible stockholders equity calculated as shareholders equity + accumulated other comprehensive income - intangible assets Notes: 1) The averages for the RoTE and RoRWA denominators are calculated on the basis of 4 months from December to March. 2) For periods of less than a year, and in the event of non-recurring results existing, the profit used to calculate the Statutory RoTE is the annualised underlying attributable profit (excluding non-recurring results), to which are added non-recurring results without annualising them. 3) For periods of less than a year, and in the event of non-recurring results existing, the profit used to calculate the Statutory RoRWA is the annualised underlying consolidated result (excluding non- recurring results), to which is added non-recurring results without annualising them. 4) The risk-weighted assets included in the RoRWA denominator are calculated in accordance with the criteria defined by the Capital Requirements Regulation (CRR). 79
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BUSINESS PERFORMANCE
Results Summary (Q119 v Q118)
Q119 (m)
|
Q119 v Q118
|
Q119 v Q118 (EX FX)
| ||||
Total income | 12,085 | -1% | +2% | |||
Operating expenses | -5,758 | 0% | +2% | |||
Net operating income | 6,327 | -1% | +1% | |||
Net loan-loss provisions | 2,172 | -5% | -4% | |||
Profit before tax | 3,684 | 0% | +3% | |||
Tax | -1,326 | +4% | +7% | |||
Underlying profit | 1,948 | -5% | -2% | |||
Net capital gains and provisions | -108 | - | - | |||
Attributable Profit | 1,840 | -10% | -8% |
The Groups achieved an attributable profit of 1,840 million during the first quarter of 2019, down 10% year-on-year (-8% in constant euros) after the Group incurred a net charge of 108 million relating to asset sales and restructuring. The charge reflected a 150 million gain from the sale of 51% of the Groups stake in Prisma in Argentina, offset by a 180 million loss from the sale of a portfolio of residential properties in Spain and a 78 million charge relating to restructuring costs in the UK and Poland.
During the quarter the bank saw solid customer trends, with net interest income increasing by 3% year-on-year (+5% in constant euros) and lending and funds increasing by 4% and 5% respectively over the same period in constant euros. The number of loyal customers (customer using Santander as their primary bank) has increased by 1.8 million since Q1 2018, while total customers have increased by five million to 144 million over the same period.
These positive trends were offset, however, by a fall in market related revenues, an adjustment for high inflation in Argentina, and the impact of IFRS 16 (which changed the accounting treatment for sale and lease-backs), as well as a 7% increase in taxes in constant euros. As a result, underlying profit fell by 2% year-on-year in constant euros to 1,948 million, while profit before tax increased by 3%, also in constant euros.
Adoption of digital products and services continued to accelerate in the quarter, with the number of digital customers increasing by 24% year-on-year to 33.9 million. Openbank, the largest full service digital bank in Europe by assets, began testing in Germany during the quarter and plans to launch in the Netherlands and Portugal later this year.
The Groups ongoing investment in digital helped the bank maintain a top-three ranking for customer satisfaction in seven of its core countries, while also improving operational efficiency. Santanders cost-to-income ratio remained among the lowest of its peers at 47.6%, with operating expenses falling by 2% in real terms due to synergies from integrations.
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The Groups geographic diversification remained one of its key strengths with the Americas contributing 52% of Group underlying profit and Europe 48%. Brazil remained the largest contributor with 29% of total Group attributable profit, followed by Spain with 16%, Santander Consumer Finance with 13% and the UK with 11%.
Credit quality improved further in the quarter, with the non-performing loan ratio falling by 40 bps to 3.62% year-on-year and loan-loss provisions reducing by 5% to 2,172 million. Cost of credit (the rate at which the bank needs to provision when lending money) was seven basis points lower than Q1 2018 at 0.97%, the lowest level since 2008.
Organic CET1 capital generation in the quarter was strong (+20 bps), offsetting in part the impact of various regulatory changes, including IFRS 16 (-19 bps), the phase in of IFRS 9 (-3 bps), changes to capital models in Spain (-2 bps) and the adoption of TRIM (-5 bps). As a result, the Group maintained a CET1 ratio of 11.25%, in line with its medium-term target of 11-12%.
Tangible net asset value per share, a key measure of shareholder value, increased by 3% during the quarter to 4.30, while the Group maintained one of the highest statutory return on tangible equity among its peers at 11.2%.
Country Summary (Q119 v Q118)
In Brazil, earnings continued to grow, with attributable profit increasing by 7% to 724 million (+15% in constant euros), as the bank remained focused on customer loyalty and satisfaction, while keeping costs under control. As a result, ROTE was 21% in the first quarter. Lending remained strong, with double digit growth in retail loans and consumer finance, while deposits were 14% higher year-on-year in constant euros. Santander Brazil continued to progress in its digital and commercial transformation, with the launch of Santander On, an app which helps customers in their financial decisions, and Pi, a digital investment platform. Digital customers grew 35% year on year and loyal clients increased by 15%.
In Spain, the migration of Popular to the Santander platform continued during the quarter, with the resulting synergies helping drive a reduction in expenses of 5.7% year-on-year. Attributable profit reduced by 11% year-on-year to 403 million after Q1 2018 benefited from debt sales and more favourable markets. A reduction in wholesale banking activity led to a fall in fee income of 8.7% year-on-year, despite good business trends overall.
New lending increased by 3% year-on-year driven by good growth in SMEs, business and retail, while our strategic focus on companies led to an increase in loyal business customers of 20% over the same period. Interest income was up 6%, with the cost of deposits falling to 0.12%. Deposits were up 5% year-on-year, while lending was down 3%, due to the deleveraging of large corporates and a drop in the stock of mortgages.
Santander Consumer Finance, a leader in consumer finance in Europe, increased attributable profit by 1% during the period to 325 million (+1% in constant euros), driven by higher net interest income (+3% in constant euros), combined with strong cost control and historically low NPLs and cost of credit.
In Mexico attributable profit increased by 18% to 206 million (+12% in constant euros) as the bank increased loyal customers by 28% and digital customers by 57%. Strong growth in lending across all segments led to an increase in interest income of 12% year-on-year in constant euros. This, combined with strong credit quality, resulted in an increase in RoTE of 65 basis points to 20.2%. On April 12th, the Group announced its intention to acquire the 25% stake in Santander Mexico that it doesnt already control through an exchange offer.
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In the UK attributable profit fell by 36% to 205 million (-37% in constant euros) following a 66 million charge for restructuring costs. Excluding the impact of this, underlying profit fell by 15% (16% in constant euros) as a highly competitive environment placed pressure on revenues, and costs increased due to higher investments in strategic, digital transformation and regulatory projects. Lending and customer funds both increased by 1%.
Santander US registered a very positive quarter, with attributable profit increasing by 46% to 182 million (+35% in constant euros) due to positive trends across all main lines. Total income increased by 6% in constant euros, supported by higher balances and yields at SBNA, and higher volumes and leasing activity in SCUSA, while the cost trend continued to improve due to the implantation of cost optimisation measures. Loan loss provisions fell by 2% in constant euros, while the cost of credit and NPL ratio also improved year-on-year.
In Argentina, attributable profit was 161 million, up 143% (377% in constant euros) following the sale in February of 51% of the banks stake in payments company Prisma Medios de Pago, which generated a net capital gain of 150 million. Excluding this transaction, underlying profit was down 84% (68% in constant euros), to 11 million, as a result of the negative impact of high inflation adjustments and a challenging business environment
In Chile, attributable profit fell by 1% to 149 million (+1% in constant euros). Interest income fell by 8% in constant euros due to low inflation and an interest rate rise in the quarter, which affects short term spreads, but was offset by growth in business volumes in core products, cost control and improved credit quality. Lending and deposits increased by 8% and 4% respectively year-on-year in constant euros.
In Portugal, attributable profit increased by 7% to 135 million with income increasing by 5% and costs declining by 1%. Growth in new lending was strong, with market shares in new loans to companies and mortgages of around 20%, while the cost of credit fell to 0.03%.
In Poland, business volumes reflected the integration of Deutsche Bank Polskas retail and SMEs businesses, which was completed at the end of 2018, with lending growing by 29% and deposits by 32%, both in constant euros. Attributable profit fell by 21% (18% in constant euros), to 50 million, as the bank took a charge for restructuring costs of 12 million. Underlying profit fell by 2% (+1% in constant euros) due to an increased contribution to the Bank Guarantee Fund and Banking Tax.
About Banco Santander
Banco Santander is the largest bank in the Eurozone with a market capitalisation of 67,292 million at 31 March 2019. It has a strong and focused presence in ten core markets across Europe and the Americas with more than 4 million shareholders and 200,000 employees serving 144 million customers.
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www.santander.com - Twitter: @bancosantander |
Key consolidated data (from Q1 2019 financial report)
BALANCE SHEET (EUR million) | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
Total assets |
1,506,151 | 1,459,271 | 3.2 | 1,438,470 | 4.7 | 1,459,271 | ||||||||||||||||||
Loans and advances to customers |
910,195 | 882,921 | 3.1 | 856,628 | 6.3 | 882,921 | ||||||||||||||||||
Customer deposits |
808,361 | 780,496 | 3.6 | 767,340 | 5.3 | 780,496 | ||||||||||||||||||
Total funds |
1,019,878 | 980,562 | 4.0 | 977,488 | 4.3 | 980,562 | ||||||||||||||||||
Total equity |
110,365 | 107,361 | 2.8 | 105,466 | 4.6 | 107,361 | ||||||||||||||||||
Note: Total funds includes customer deposits, mutual funds, pension funds and managed portfolios.
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INCOME STATEMENT (EUR million) | Q119 | Q418 | % | Q118 | % | 2018 | ||||||||||||||||||
Net interest income |
8,682 | 9,061 | (4.2 | ) | 8,454 | 2.7 | 34,341 | |||||||||||||||||
Total income |
12,085 | 12,542 | (3.6 | ) | 12,151 | (0.5 | ) | 48,424 | ||||||||||||||||
Net operating income |
6,327 | 6,606 | (4.2 | ) | 6,387 | (0.9 | ) | 25,645 | ||||||||||||||||
Underlying profit before tax(1) |
3,684 | 3,546 | 3.9 | 3,689 | (0.1 | ) | 14,776 | |||||||||||||||||
Underlying attributable profit to the parent (1) |
1,948 | 2,022 | (3.7 | ) | 2,054 | (5.2 | ) | 8,064 | ||||||||||||||||
Attributable profit to the parent |
1,840 | 2,068 | (11.0 | ) | 2,054 | (10.4 | ) | 7,810 | ||||||||||||||||
Variations in constant euros: Q119 / Q418: NII: -3.7%; Total income: -2.9%; Net operating income: -4.2%; Underlying attributable profit: -4.1%; Attributable profit: -11.4% Q119 / Q118: NII: +4.5%; Total income: +1.6%; Net operating income: +1.4%; Underlying attributable profit: -2.2%; Attributable profit: -7.7%
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| |||||||||||||||||||||||
EPS, PROFITABILITY AND EFFICIENCY (%) | Q119 | Q418 | % | Q118 | % | 2018 | ||||||||||||||||||
Underlying EPS (euros) (1) |
0.111 | 0.116 | (4.2 | ) | 0.120 | (7.3 | ) | 0.465 | ||||||||||||||||
EPS (euros) |
0.104 | 0.119 | (12.2 | ) | 0.120 | (12.9 | ) | 0.449 | ||||||||||||||||
RoE |
7.85 | 8.46 | 8.67 | 8.21 | ||||||||||||||||||||
Underlying RoTE(1) |
11.31 | 11.93 | 12.42 | 12.08 | ||||||||||||||||||||
RoTE |
11.15 | 12.00 | 12.42 | 11.70 | ||||||||||||||||||||
RoA |
0.63 | 0.65 | 0.67 | 0.64 | ||||||||||||||||||||
Underlying RoRWA(1) |
1.56 | 1.60 | 1.59 | 1.59 | ||||||||||||||||||||
RoRWA |
1.54 | 1.60 | 1.59 | 1.55 | ||||||||||||||||||||
Efficiency ratio |
47.6 | 47.3 | 474 | 47.0 | ||||||||||||||||||||
SOLVENCY AND NPL RATIOS (%) | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
CET1(2) |
11.25 | 11.30 | 11.00 | 11.30 | ||||||||||||||||||||
Fully-Loaded total capital ratio(2) |
14.84 | 14.77 | 14.43 | 14.77 | ||||||||||||||||||||
NPL ratio |
3.62 | 3.73 | 4.02 | 3.73 | ||||||||||||||||||||
Coverage ratio |
68 | 67 | 70 | 67 | ||||||||||||||||||||
MARKET CAPITALISATION AND SHARES | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
Shares (millions) |
16,237 | 16,237 | | 16,136 | 0.6 | 16,237 | ||||||||||||||||||
Share price (euros) |
4.145 | 3.973 | 4.3 | 5.295 | (21.7 | ) | 3.973 | |||||||||||||||||
Market capitalisation (EUR million) |
67,292 | 64,508 | 4.3 | 85,441 | (21.2 | ) | 64,508 | |||||||||||||||||
Tangible book value per share (euros) |
4.30 | 4.19 | 4.12 | 4.19 | ||||||||||||||||||||
Price / Tangible book value per share (X) |
0.96 | 0.95 | 1.29 | 0.95 | ||||||||||||||||||||
P/E ratio (X) |
9.94 | 8.84 | 11.06 | 8.84 | ||||||||||||||||||||
OTHER DATA | Mar-19 | Dec-18 | % | Mar-18 | % | Dec-18 | ||||||||||||||||||
Number of shareholders |
4,089,097 | 4,131,489 | (1.0 | ) | 4,108,798 | (0.5 | ) | 4,131,489 | ||||||||||||||||
Number of employees |
202,484 | 202,713 | (0.1 | ) | 201,900 | 0.3 | 202,713 | |||||||||||||||||
Number of branches |
13,277 | 13,217 | 0.5 | 13,637 | (2.6 | ) | 13,217 |
(1) | In addition to IFRS measures, in this document we present certain financial measures that constitute alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (Non-IFRS Measures), including the figures related to underlying results, which exclude items outside the ordinary course performance of our business, as they are recorded in the separate line of net capital gains and provisions, above the line of attributable profit to the parent. These underlying measures allow in our view a better period-on-period comparability. Further details on that line are provided in pages 13 and 14 of this report. |
For further details of the APMs and Non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated Financial statements prepared under IFRS, please see 2018 Annual Financial Report, published as Relevant Fact on 28 February 2019, as well as the section Alternative performance measures of the annex to this report. These documents are available on Santanders website (www.santander.com). |
(2) | 2019 and 2018 data applying the IFRS 9 transitional arrangements. |
Note: The financial information in this report was approved by the Board of Directors, following a favourable report from the Audit Committee.
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www.santander.com - Twitter: @bancosantander |
IMPORTANT INFORMATION
Non-IFRS and alternative performance measures
In addition to the financial information prepared in accordance with International Financial Reporting Standards (IFRS), this press release contains certain financial measures that constitute alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (Non-IFRS Measures). The financial measures contained in this press release that qualify as APMs and non-IFRS measures have been calculated using the financial information from Santander Group but are not defined or detailed in the applicable financial reporting framework and have neither been audited nor reviewed by our auditors. We use these APMs and non-IFRS measures when planning, monitoring and evaluating our performance. We consider these APMs and non-IFRS measures to be useful metrics for management and investors to facilitate operating performance comparisons from period to period. While we believe that these APMs and non-IFRS measures are useful in evaluating our business, this information should be considered as supplemental in nature and is not meant as a substitute of IFRS measures. In addition, other companies, including companies in our industry, may calculate or use such measures differently, which reduces their usefulness as comparative measures. For further details of the APMs and Non-IFRS Measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see 2018 Annual Financial Report, published as Relevant Fact on 28 February 2019, as well as the section Alternative performance measures of the annex to the Santander 2019 1Q Financial Report, published as Relevant Fact on 30 April 2019. These documents are available on Santanders website (www.santander.com).
The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments may differ materially from those of such subsidiaries
Forward-looking statements
Santander cautions that this press release contains statements that constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as expect, project, anticipate, should, intend, probability, risk, VaR, RoRAC, RoRWA, TNAV, target, goal, objective, estimate, future and similar expressions. These forward-looking statements are found in various places throughout this press release and include, without limitation, statements concerning our future business development and economic performance and our shareholder remuneration policy. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. The following important factors, in addition to those discussed elsewhere in this press release and in our annual report on Form 20-F for the year ended December 31, 2018, filed with the U.S. Securities and Exchange Commission, could affect our future results and could cause outcomes to differ materially from those anticipated in any forward-looking statement: (1) general economic or industry conditions in areas in which we have significant business activities or investments, including a worsening of the economic environment, increasing in the volatility of the capital markets, inflation or deflation, and changes in demographics, consumer spending, investment or saving habits; (2) exposure to various types of market risks, principally including interest rate risk, foreign exchange rate risk, equity price risk and risks associated with the replacement of benchmark indices; (3) potential losses associated with prepayment of our loan and investment portfolio, declines in the value of collateral securing our loan portfolio, and counterparty risk; (4) political stability in Spain, the UK, other European countries, Latin America and the US (5) changes in laws, regulations or taxes, including changes in regulatory capital and liquidity requirements, including as a result of the UK exiting the European Union and increased regulation in light of the global financial crisis; (6) our ability to integrate successfully our acquisitions and the challenges inherent in diverting managements focus and resources from other strategic opportunities and from operational matters while we integrate these acquisitions; and (7) changes in our ability to access liquidity and funding on acceptable terms, including as a result of changes in our credit spreads or a downgrade in our credit ratings or those of our more significant subsidiaries. Numerous factors could affect the future results of Santander and could result in those results deviating materially from those anticipated in the forward-looking statements. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements.
Forward-looking statements speak only as of the date of this press release and are based on the knowledge, information available and views taken on such date; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.
No offer
The information contained in this press release is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such persons own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in this press release. No investment activity should be undertaken on the basis of the information contained in this press release. In making this press release available Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever.
Neither this press release nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this press release is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000.
Historical performance is not indicative of future results
Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior period. Nothing in this press release should be construed as a profit forecast.
Corporate Communications | 5 | |||
Ciudad Grupo Santander, edificio Arrecife, planta 2 | ||||
28660 Boadilla del Monte (Madrid). Tel. +34 91 2895211 | ||||
[email protected] | ||||
www.santander.com - Twitter: @bancosantander |
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Banco Santander, S.A. | ||||||||
Date: May 2, 2019 | By: | /s/ José García Cantera | ||||||
Name: | José García Cantera | |||||||
Title: | Chief Financial Officer |