FORM 6-K
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Report of Foreign Issuer
Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934
For the month of April, 2015
Commission File Number: 001-12518
Banco Santander, S.A.
(Exact name of registrant as specified in its charter)
Ciudad Grupo Santander
28660 Boadilla del Monte (Madrid) Spain
(Address of principal executive office)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:
Form 20-F x Form 40-F ¨
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):
Yes ¨ No x
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):
Yes ¨ No x
Banco Santander, S.A.
INCORPORATION BY REFERENCE
Items 2 and 3 of this report on Form 6-K shall be deemed to be incorporated by reference into the registration statement on Form F-3 (Registration Number: 333-185153) of Banco Santander, S.A. and to be a part thereof from the date on which this report is filed, to the extent not superseded by documents or reports subsequently filed or furnished.
Item 1
FIRST QUARTER 2015 RESULTS
Banco Santander made a profit EUR 1.717
billion, 32% more than a year earlier
Santanders strong increase in lending reflects our commitment to helping our customers grow. When we raised capital in January, we said our goal was to target organic growth in our core markets forecasted to achieve strong economic recovery.
Ana Botín, Chairman of Banco Santander
|
| BUSINESS. Lending reached EUR 813,260 million, EUR 100,000 million and 14% more than the same period last year. Deposits and mutual funds also grew 14% and now total 780,020 million. Customer funds increased in the ten key markets as did lending in all countries, except Portugal. |
| EFFICIENCY. Revenues grew two points more than costs, 13% compared to 11%, allowing a 0.9 point improvement in the efficiency ratio which, at 47.0%, is one of the best in the sector. |
| PROFITABILITY. The growth in profit brought an improvement in ROTE of 1.1 points, to 11.5%, and a 6% increase in earnings per share. |
| DIVERSIFICATION. Profit grew in nine of the ten markets. Europe contributed 52% of group profit (United Kingdom 20% and Spain 15%), Latin America 38% (Brazil 21% and Mexico 7%) and U.S., 10%. |
| Spain: Attributable profit reached EUR 357 million (+42%). Net interest income grew almost 2% and costs fell 5%. Lending increased 1% and customer funds 7% over March of last year. |
| U.K.: Attributable profit totaled EUR 477 million (355 million pounds, +14%). Net interest income grew 8% and costs 5%. Credit increased 5%, and customer funds, 3%. |
| Brazil: Attributable profit amounted to 516 million (BRL 1,657 million, +41%). Basic revenues and costs remained practically flat. Loans were up 17% and customer funds 12%. |
Madrid, April 28, 2015. Banco Santander made attributable profit of EUR 1,717 million in the first quarter, 32% more than the same period of 2014. Of the ten core markets in which the group operates, only Chile showed a decline in profit. The strong growth was supported by the banks three largest markets, Spain, UK and Brazil.
Comunicación Externa. | 1 |
| ||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] |
Results
Exchange rates, marked by the euro-dollar and euro-pound depreciation, had a positive impact on growth rates in the balance sheet and results for the first quarter of 2015, adding to the favourable trend in the business and in group revenues. Attributable profit for the quarter grew 32%, a change that would have been 22% without the exchange rate effect. Revenues increased 13%, 7% without the exchange rate factor; and lending grew 14%, 7% without the exchange rate variation.
These results are produced in a context of uneven economic performance for the different countries in which the group operates. Countries such as U.S., Mexico and Poland are expected to grow more than 3% this year; Spain, U.K. and Chile, more than 2.5%; and Germany and Portugal, over 1.5%. Meanwhile, Brazil and Argentina will register a fall in economic growth. Official interest rates in euros, dollars and pounds are at historic lows.
The improvement in profits are a result of an increase in basic revenue of 13%, a change that is two points greater than costs, which grew 11%. This performance allows continued improvement in the efficiency ratio of almost one point, to 47.0%, which positions Banco Santander among the most efficient financial institutions in the world.
Net operating income, the difference between income and costs, stood at EUR 6,067 million, with growth of 15%. This increase, together with the decrease in loan loss provisions of 5%, means that the final result shows a 32% improvement.
Emerging economies (Latin America and Poland) accounted for 42% of profit and mature markets contributed 58%. By country, the largest contribution was from Brazil (21%), followed by U.K. (20%), Spain (15%), U.S. (10%), Mexico (7%), Chile (5%), Poland (4%), Argentina (3%) and Portugal (2%). Santander Consumer Finance contributed 10% to total profit.
Comunicación Externa. | 2 |
| ||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] |
Balance sheet
Banco Santander closed March 2015 with total assets of EUR 1.37 trillion, 17% more than March of 2014. The business shows balanced growth, since both new loans and deposits grew 14%.
At the end of March, 2015, the loan portfolio reached EUR 813,260 million, 14% more than the year before (7% without the exchange rate effect), which means the credit balances increased by more than EUR 100,000 in one year. Of the ten key markets in which the group operates, credit grew in all except Portugal.
In Spain, the total loan portfolio reached EUR 161,023 million, with an increase slightly above 1% compared to the close of March, 2014, after subtracting repos. New lending to companies grew 24% and to individuals, 36%, with mortgages increasing 23%. These increases in new credit exceed redemptions generating growth in final balances of financing to companies, consumer lending to individuals and to the public administration. However, in mortgages, amounts redeemed exceeded new transactions.
In U.K., the loan portfolio stood at EUR 275,654 million, with growth of 20% over the first quarter of 2014. Without the exchange rate effect, in pounds, the increase in lending is 5%, boosted by financing to companies, which grew 9% year-on-year, mortgages, which grew 1%, and the addition of GBP 2,500 million in automobile loans as a result of the agreement with the French group PSA.
Comunicación Externa. | 3 |
| ||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] |
In Brazil, the loan portfolio reached EUR 76,336 million, with growth of 5%, which is 17% without the exchange rate effect. Financing to companies was responsible for most of the growth, 39%, as well as in mortgages, which increased 35%. Financing to SMEs also showed marked improvement, and grew 6% year-on-year.
As for customer funds, total deposits and mutual funds of Grupo Santander is 780,020 million, with growth of 14% (8% without the exchange rate effect), which represents an addition of EUR 96,000 million in one year. Deposits reached 644,766 million and mutual funds 135,254 million, with growth of 11% and 21%, respectively, for the year. All markets gained resources.
Current accounts, which make up more than half of these deposits, showed positive growth in the groups ten key markets. The current account balance reached EUR 393,588 million at the close of the first quarter of the year, with growth of 28% compared with the end of March, 2014. This means that in twelve months 85,000 million was added to these accounts. The current account is key to the strategy of increasing the loyalty of the banks customers, since it is the conduit for most transactions, centralizing income and costs.
In Spain, total customer funds (deposits plus mutual funds) amounted to 229,377 million at the end of March of this year, with an increase of 7% for the year. Demand deposits grew 18%, compared to a fall of 16% for time deposits, and assets in mutual funds rose 28%.
In U.K., the volume of deposits plus mutual funds reached EUR 223,932 million and grew 17% for the year, 3% without the exchange rate effect. The improvement is centred on growth in current accounts to individuals, the balance of which increased 40% in twelve months, with a rate of increase of one billion pounds per month. The 1|2|3 products have attracted 4 million customers, 1.3 million in the last year and for 94% of them, Santander is their primary bank.
Comunicación Externa. | 4 |
| ||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] |
In Brazil, the total of deposits and mutual funds reached 85,802 million, with growth of 12% without the exchange rate effect. Total deposits grew 7% and funds, 17%.
Spain, U.K. and Brazil represented 69% of customer funds managed and commercialised by the group and 63% of the loan portfolio. Loan portfolio quality improved in the three countries, which determines the groups NPL performance, which was at 4.85% at the close of the first quarter, with a decrease of 0.67 point in one year, of which more than half (0.34 point) occurred in the quarter. Meanwhile, the group continued to increase coverage, which is now at 69% compared to 66% a year earlier.
The NPL ratio in Spain is at 7.25%, 0.13 points less than last December and 0.36 points lower than one year ago. In U.K., the NPL ratio is very low, 1.75%, and even so decreased 0.13 point in one year. Brazil closed with a NPL ratio of 4.90% and managed to cut NPLs 0.15 point for the quarter and 0.84 points for the year.
Capital
At the beginning of the year the bank carried out a rights issue for EUR 7,500 million via an accelerated bookbuilding offer among institutional investors. At the close of the first quarter, Banco Santanders total equity stood at EUR 91,915 million, 27% more than one year before. The banks capital ratio is 12%, with core capital of 9.7%, both fully loaded.
Comunicación Externa. | 5 |
| ||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] |
The 32% growth in profit meant that despite an increase of 22% in the number of shares as a result of the rights issue and the scrip dividend, earnings per share grew 6%. Likewise, the return on tangible equity (ROTE) increased 1.1 points, to 11.5%.
Along with the rights issues, the banks board of directors announced its new dividend policy against fiscal year 2015, which consists of the payment of four dividends for EUR 0.05 per share, of which three will be paid in cash and one in shares or cash, per the shareholders choice. This years August dividend payment will be made entirely in cash.
Banco Santander has a market capitalization of more than EUR 90,000 million, making it the first bank in the Euro zone and eleventh-largest in the world. Santander has 3,230,808 shareholders and 187,262 employees serving over 100 million customers through 12,920 branches.
More information at: www.santander.com
Comunicación Externa. | 6 |
| ||
Ciudad Grupo Santander Edificio Arrecife Pl. 2 | ||||
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 | ||||
email:[email protected] |
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
KEY CONSOLIDATED DATA
Balance sheet (EUR million) | Mar15 | Dec14 | % | Mar14 | % | 2014 | ||||||||||||||||||
Total assets |
1,369,689 | 1,266,296 | 8.2 | 1,168,842 | 17.2 | 1,266,296 | ||||||||||||||||||
Net customer loans |
793,965 | 734,711 | 8.1 | 694,595 | 14.3 | 734,711 | ||||||||||||||||||
Customer deposits |
687,362 | 647,628 | 6.1 | 620,135 | 10.8 | 647,628 | ||||||||||||||||||
Managed and marketed customer funds |
1,091,174 | 1,023,437 | 6.6 | 966,704 | 12.9 | 1,023,437 | ||||||||||||||||||
Stockholders equity |
91,915 | 80,806 | 13.7 | 72,117 | 27.5 | 80,806 | ||||||||||||||||||
Total managed and marketed funds |
1,545,444 | 1,428,083 | 8.2 | 1,313,138 | 17.7 | 1,428,083 | ||||||||||||||||||
Income statement* (EUR million) | 1Q15 | 4Q14 | % | 1Q14 | % | 2014 | ||||||||||||||||||
Net interest income |
8,038 | 7,714 | 4.2 | 6,992 | 15.0 | 29,548 | ||||||||||||||||||
Gross income |
11,444 | 11,040 | 3.7 | 10,124 | 13.0 | 42,612 | ||||||||||||||||||
Pre-provision profit (net operating income) |
6,067 | 5,824 | 4.2 | 5,277 | 15.0 | 22,574 | ||||||||||||||||||
Profit before taxes |
2,990 | 2,580 | 15.9 | 2,149 | 39.1 | 9,720 | ||||||||||||||||||
Attributable profit to the Group |
1,717 | 1,455 | 18.0 | 1,303 | 31.8 | 5,816 |
(*).- Variations w/o exchange rate
Quarterly: Net interest income: +0.9%; Gross income: +0.7%; Pre-provision profit:+1.0%; Attributable profit:+12.1%
Year-on-year: Net interest income: +7.9%; Gross income: +6.8%; Pre-provision profit: +8.1%; Attributable profit: +21.8%
EPS, profitability and efficiency (%) | 1Q15 | 4Q14 | % | 1Q14 | % | 2014 | ||||||||||||||||||
EPS (euro) |
0.121 | 0.112 | 7.3 | 0.113 | 6.4 | 0.479 | ||||||||||||||||||
RoE (1) |
7.6 | 6.7 | 6.6 | 7.0 | ||||||||||||||||||||
RoTE (1) |
11.5 | 10.2 | 10.4 | 11.0 | ||||||||||||||||||||
RoA |
0.6 | 0.6 | 0.5 | 0.6 | ||||||||||||||||||||
RoRWA |
1.4 | 1.2 | 1.2 | 1.3 | ||||||||||||||||||||
Efficiency ratio (with amortisations) |
47.0 | 47.2 | 47.9 | 47.0 | ||||||||||||||||||||
Solvency and NPL ratios (%) | Mar15 | Dec14 | % | Mar14 | % | 2014 | ||||||||||||||||||
CET1 fully-loaded (1) |
9.7 | 9.7 | 9.7 | |||||||||||||||||||||
CET1 phase-in (1) |
11.9 | 12.2 | 10.8 | 12.2 | ||||||||||||||||||||
NPL ratio |
4.85 | 5.19 | 5.52 | 5.19 | ||||||||||||||||||||
Coverage ratio |
68.9 | 67.2 | 66.3 | 67.2 | ||||||||||||||||||||
Market capitalisation and shares | Mar15 | Dec14 | % | Mar14 | % | 2014 | ||||||||||||||||||
Shares (millions at period-end) |
14,061 | 12,584 | 11.7 | 11,561 | 21.6 | 12,584 | ||||||||||||||||||
Share price (euros) |
7.017 | 6.996 | 0.3 | 6.921 | 1.4 | 6.996 | ||||||||||||||||||
Market capitalisation (EUR million) |
98,663 | 88,041 | 12.1 | 80,014 | 23.3 | 88,041 | ||||||||||||||||||
Book value (euro) |
6.55 | 6.42 | 6.24 | 6.42 | ||||||||||||||||||||
Price / Book value (X) |
1.07 | 1.09 | 1.11 | 1.09 | ||||||||||||||||||||
P/E ratio (X) |
14.54 | 14.59 | 15.26 | 14.59 | ||||||||||||||||||||
Other data | Mar15 | Dec14 | % | Mar14 | % | 2014 | ||||||||||||||||||
Number of shareholders |
3,230,808 | 3,240,395 | (0.3 | ) | 3,299,097 | (2.1 | ) | 3,240,395 | ||||||||||||||||
Number of employees |
187,262 | 185,405 | 1.0 | 185,165 | 1.1 | 185,405 | ||||||||||||||||||
Number of branches |
12,920 | 12,951 | (0.2 | ) | 13,590 | (4.9 | ) | 12,951 |
(1).- | In 2014, pro-forma taking into account the January 2015 capital increase |
Note: | The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on April, 23 2015, following a favourable report from the Audit Committee on April, 21 2015. The Audit Committee verified that the information for 2015 was based on the same principles and practices as those used to draw up the annual financial statements. |
Item 2
Financial report
At Banco Santander, we take advantage of new
communication technologies and the social
networks to improve dialogue with our
stakeholders
FINANCIAL REPORT 2015 | JANUARY - MARCH |
Balance sheet (EUR million) | Mar15 | Dec14 | % | Mar14 | % | 2014 | ||||||||||||||||||
Total assets |
1,369,689 | 1,266,296 | 8.2 | 1,168,842 | 17.2 | 1,266,296 | ||||||||||||||||||
Net customer loans |
793,965 | 734,711 | 8.1 | 694,595 | 14.3 | 734,711 | ||||||||||||||||||
Customer deposits |
687,362 | 647,628 | 6.1 | 620,135 | 10.8 | 647,628 | ||||||||||||||||||
Managed and marketed customer funds |
1,091,174 | 1,023,437 | 6.6 | 966,704 | 12.9 | 1,023,437 | ||||||||||||||||||
Stockholders equity |
91,915 | 80,806 | 13.7 | 72,117 | 27.5 | 80,806 | ||||||||||||||||||
Total managed and marketed funds |
1,545,444 | 1,428,083 | 8.2 | 1,313,138 | 17.7 | 1,428,083 | ||||||||||||||||||
Income statement* (EUR million) | 1Q15 | 4Q14 | % | 1Q14 | % | 2014 | ||||||||||||||||||
Net interest income |
8,038 | 7,714 | 4.2 | 6,992 | 15.0 | 29,548 | ||||||||||||||||||
Gross income |
11,444 | 11,040 | 3.7 | 10,124 | 13.0 | 42,612 | ||||||||||||||||||
Pre-provision profit (net operating income) |
6,067 | 5,824 | 4.2 | 5,277 | 15.0 | 22,574 | ||||||||||||||||||
Profit before taxes |
2,990 | 2,580 | 15.9 | 2,149 | 39.1 | 9,720 | ||||||||||||||||||
Attributable profit to the Group |
1,717 | 1,455 | 18.0 | 1,303 | 31.8 | 5,816 |
(*).- Variations w/o exchange rate
Quarterly: Net interest income: +0.9%; Gross income: +0.7%; Pre-provision profit:+1.0%; Attributable profit:+12.1%
Year-on-year: Net interest income: +7.9%; Gross income: +6.8%; Pre-provision profit: +8.1%; Attributable profit: +21.8%
EPS, profitability and efficiency (%) | 1Q15 | 4Q14 | % | 1Q14 | % | 2014 | ||||||||||||||||||
EPS (euro) |
0.121 | 0.112 | 7.3 | 0.113 | 6.4 | 0.479 | ||||||||||||||||||
RoE (1) |
7.6 | 6.7 | 6.6 | 7.0 | ||||||||||||||||||||
RoTE (1) |
11.5 | 10.2 | 10.4 | 11.0 | ||||||||||||||||||||
RoA |
0.6 | 0.6 | 0.5 | 0.6 | ||||||||||||||||||||
RoRWA |
1.4 | 1.2 | 1.2 | 1.3 | ||||||||||||||||||||
Efficiency ratio (with amortisations) |
47.0 | 47.2 | 47.9 | 47.0 | ||||||||||||||||||||
Solvency and NPL ratios (%) | Mar15 | Dec14 | % | Mar14 | % | 2014 | ||||||||||||||||||
CET1 fully-loaded (1) |
9.7 | 9.7 | 9.7 | |||||||||||||||||||||
CET1 phase-in (1) |
11.9 | 12.2 | 10.8 | 12.2 | ||||||||||||||||||||
NPL ratio |
4.85 | 5.19 | 5.52 | 5.19 | ||||||||||||||||||||
Coverage ratio |
68.9 | 67.2 | 66.3 | 67.2 | ||||||||||||||||||||
Market capitalisation and shares | Mar15 | Dec14 | % | Mar14 | % | 2014 | ||||||||||||||||||
Shares (millions at period-end) |
14,061 | 12,584 | 11.7 | 11,561 | 21.6 | 12,584 | ||||||||||||||||||
Share price (euros) |
7.017 | 6.996 | 0.3 | 6.921 | 1.4 | 6.996 | ||||||||||||||||||
Market capitalisation (EUR million) |
98,663 | 88,041 | 12.1 | 80,014 | 23.3 | 88,041 | ||||||||||||||||||
Book value (euro) |
6.55 | 6.42 | 6.24 | 6.42 | ||||||||||||||||||||
Price / Book value (X) |
1.07 | 1.09 | 1.11 | 1.09 | ||||||||||||||||||||
P/E ratio (X) |
14.54 | 14.59 | 15.26 | 14.59 | ||||||||||||||||||||
Other data | Mar15 | Dec14 | % | Mar14 | % | 2014 | ||||||||||||||||||
Number of shareholders |
3,230,808 | 3,240,395 | (0.3 | ) | 3,299,097 | (2.1 | ) | 3,240,395 | ||||||||||||||||
Number of employees |
187,262 | 185,405 | 1.0 | 185,165 | 1.1 | 185,405 | ||||||||||||||||||
Number of branches |
12,920 | 12,951 | (0.2 | ) | 13,590 | (4.9 | ) | 12,951 |
(1).- | In 2014, pro-forma taking into account the January 2015 capital increase |
Note: | The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on April, 23 2015, following a favourable report from the Audit Committee on April, 21 2015. The Audit Committee verified that the information for 2015 was based on the same principles and practices as those used to draw up the annual financial statements. |
3 |
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
HIGHLIGHTS OF THE PERIOD |
g Profit growth and improved profitability | ||
Attributable profit of 1,717 million, 32% more than in the first quarter of 2014: |
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Positive impact of exchange rates performance. |
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Solid commercial revenues, driven more by net interest income. |
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Operating expenses excluding the change in perimeter fell in real terms, due to savings from the efficiency plan. |
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Improved cost of credit (1.38% vs. 1.65% in March 2014). |
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Higher profitability year-on-year and quarter-on-quarter: |
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Efficiency ratio of 47.0% (0.9 p.p. better year-on-year). |
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Earnings per share up 6% year-on-year and RoTE rose by 1.1 p.p. to 11.5%.
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g The growth in volumes reflects the strategy followed in segments, products and countries | ||
Positive impact of 7 p.p. of exchange rates year-on-year. |
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Lending increased 7% in constant euros, with growth in all countries except for Portugal. Perimeter impact: +1.5 p.p. |
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In funds, 8% rise in constant euros. Of note Latin America and US. |
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Solid funding structure and liquidity maintained. Net loan-to-deposit ratio of 115%.
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g High solvency and improved credit quality of Grupo Santander | ||
Solvency reinforced by Januarys capital increase and the organic generation of capital in the quarter. The latter, partially absorbed by the incorporation of new businesses. |
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Fully loaded CET1 ratio of 9.7% and total capital ratio 12.0%. |
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Fully loaded leverage ratio of 4.6%. |
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Non-performing loan (NPL) entries, isolating the perimeter and exchange rate effects, were 20% lower than in the first quarter of 2014. |
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The NPL ratio continued to decline in the quarter, notably in Spain, Brazil, SCF, Mexico and the US.
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g Progress in the commercial transformation programme and in the multi-channel distribution model |
The transformation of our retail banking model to one that is increasingly more simple, personal and fair continuned. |
In order to improve productivity and customer satisfaction, use of the new NEO CRM tool is being extended. |
Of note among the specialised solutions for individual customers: extension of the 1/2/3 product range to other countries, introducing Santander Select in all countries for the high-income segment and homogenous private banking model. |
Among the specialised solutions for companies: geographic expansion and new offer proposals of Santander Advance, Santander Passport and Santander Trade continued. |
Further progress in strengthening multi-channels with new commercial websites, new apps for mobile phones, etc.
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4
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
HIGHLIGHTS OF THE PERIOD |
g Business areas: (more detail on pages 18-33) |
Continental Europe: first quarter attributable profit of 664 million, 3% more than in the fourth quarter of 2014 and 44% year-on-year. Gross income was higher than in the first quarter of 2014, costs were controlled and provisions lower. All units performed well in general terms. |
United Kingdom: attributable profit of £355 million, which continued to grow on a sustained basis (+15% quarter-on-quarter and +14% year-on-year). Higher gross income than in the first quarter of 2014, spurred by net interest income, greater costs due to investment programmes and a fall in provisions, reflected the better quality of the balance sheet. |
Latin America: attributable profit of 914 million, 4.5% more than the fourth quarter of 2014 and 23% year-on-year (without the forex impact). Gross income was higher than in the first quarter of 2014 with the exception of Chile (UF impact), costs were up due to the greater installed capacity and new commercial projects launched. Lower provisions because of Brazil. |
United States: attributable profit of $277 million, 12% lower quarter-on-quarter and 28% higher year-on-year. Over the first quarter of 2014, gross income growth and lower provisions, in both cases due to SCUSA, and increased costs in order to meet regulatory requirements.
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g The Santander share: (more detail on page 35) |
The Santander share stood at 7.017 at the end of March (+0.3% in the quarter). Its rise since the capital increase, at 6.18 per share, was 13.5%. |
In January, and under the Santander Dividendo Elección programme (scrip dividend), shareholders were able to opt to receive in cash or in shares the amount equivalent to the third dividend (0.146 per share). |
In April, shareholders were also able to receive the amount equivalent to the fourth dividend (0.151) in cash or in shares.
|
g Other significant events: |
From April 1 and until the release of this report, a significant event occurred with a possible impact on the Groups activity and business: |
Banco Santander and its partners Warburg Pincus and General Atlantic have reached a preliminary and exclusive agreement, subject to the signing of final terms, to merge Santander Asset Management and Pioneer Investments to create a leading global asset manager in Europe and Latin America |
The transaction values Santander Asset Management at 2.6 billion and Pioneer Investment at 2.75 billion. |
More detail can be found on the website of the National Securities Market Commission (www.cnmv.es) and on Santanders website (www.santander.com) in the section on Investor Relations.
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5
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
SANTANDER AIM |
Our purpose is to help people and businesses prosper to achieve this, Santander has a customer-focused business model, unique among the major international banks.
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Our aim is to be the best retail and commercial bank, earning the lasting loyalty of our people, customers, shareholders and communities
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Best bank for our employees |
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Best bank for our customers | ||
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Attract, engage and retain the best talent, capable of providing the best service to our customers and guarantee the business success and sustainability. | Build long-term customer relationships providing simple and tailor-made solutions, a fair and equal treatment and excellent service in our branches and digital channels, in order to enhance their satisfaction and engagement with the Bank. | |||
Best bank for communities |
Best bank for our shareholders | |||
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Conduct our banking activity contributing to the economic and social progress of the communities in which we operate, in a responsible and sustainable way, and particularly committed to the field of higher education. | Generate an attractive and sustainable return for our shareholders based on a business model with a high degree of recurring revenues, prudent risks, efficient, with disciplined use of capital and financial strength. | |||
We continue to make progress in implementing our strategy to become a more simple, personal and fair
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6
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
SANTANDER AIM |
Simple | Personal | Fair
g | Employees |
The Human Resources Strategic Plan is being reviewed to ensure it meets the needs of the new working culture and contributes to the Groups different strategic lines.
Of note among the initiatives taken during the quarter were:
| The introduction of the 180º assessment for managers, including team members feedback. |
| The development of a talent management tool that makes performance evaluation and assessment of each employees potential easier, thereby enhancing management of our professionals. |
| The launch of the Flexiworking initiative to promote new ways of working, simplify processes and adjust management schemes and structures to the organisation. |
g | Customers |
We continued to transform our commercial banking model and make it more personalised and modern.
Several initiatives were launched during the quarter to increase customer satisfaction and loyalty:
| Extending the new NEO CRM tool across units continued. This tool allows us to cover client needs in an integral way. It is already installed in Chile, Brazil, US and Spain. |
| In the segment of individual customers, the 1|2|3 range of products was extended to Portugal, Poland and Germany following its success in UK. Moreover, the range of products offered under the Santander Select program was widened. |
| In the companies segment, under the Santander Advance program, new initiatives were launched, such as TPV virtual and Conecta tu Pyme, giving customers a virtual showcase and even an online shop. |
In addition, the Bank continued to advance in strengthening multi-channels with new and better commercial websites, new applications and capabilities for mobile phones (Santander Wallet in Spain, app for tablet), as well as programmes to encourage clients to join digital channels in Spain, UK, Brazil and Portugal.
g | Shareholders |
Several steps were taken during the quarter to enhance transparency with our shareholders and make it easier for them to exercise their rights. Particularly noteworthy was the 53% increase in meetings with shareholders, the implementation of an app to facilitate participation in General Shareholders Meetings by electronic devices (which multiplied by a factor of 7) and redesigning the commercial web Yo Soy Accionista. Recent data shows that 94% of shareholders that use our off-site assistance services would recommend it.
g | Communities |
Grupo Santander continued to strengthen its commitment to society, with the following notable initiatives during the quarter:
| Santander UK launched the Santander Universities portal for companies. This new tool allows users to connect with other entrepreneurs, exchange best practices, and acquire knowledge on how to realize a business idea and launch it on the market. |
| Ana Botín, the Groups executive chairman, signed an agreement with the Carlos III University to create a pioneering research institute in Big Data for financial services. |
| Under the new corporate framework, Santanders CEO, José Antonio Alvarez, opened the Tus finanzas, tu futuro programme. This initiative is part of the the European Money Week framework and is promoted by the Spanish Banking Association (AEB) and Junior Achievement. The aim of the programme is to improve young peoples financial education. More than 40 Santander employees volunteered to teach basic financial knowledge in various educational centres throughout Spain. |
7
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
GENERAL BACKGROUND |
Grupo Santander conducted its business in the first quarter in a more favourable economic environment in developed countries and also in many of the emerging markets where it operates. The expansion remained firm in the US and UK and in the euro zone the recovery began to consolidate, particularly in Germany and Spain. Among the emerging economies growth in Brazil, hit by adjustment policies, drought and some waning of confidence, slowed. Mexico and Chile, on the other hand, picked up and Poland kept up a satisfactory growth rate.
United States: growth moderated in the first quarter, although the trend remains close to 3%. Inflation, affected by the fall in oil prices, was around 0%, but the Federal Reserve, more attentive to the situation on the ground (underlying inflation of 1.3%) is preparing the market for a rise in interest rates that could begin in the summer.
Latin American economies performed to varying degrees:
| Brazil: GDP grew 0.3% in the fourth quarter of 2014 (+0.1% in the year). The jobless rate remains low (5.9% in February 2015). The Selic rate was 12.75%, after rising 50 b.p. in March, 100 b.p. since the end of 2014 and 200 b.p. in 12 months. These hikes aim to contain inflation, which was 8.1% in March, above the upper target range (6.5%). The real depreciated 20% against the dollar in the first quarter, partly reflecting the dollars appreciation and the weaker growth, and 7% against the euro. |
| Mexico: the economy secured its recovery in the fourth quarter and grew 2.1% in the whole of 2014. The expectations of a gradual strengthening during 2015 and 2016 remained, backed by more investment and structural reforms. With inflation under control, Banxico has held its benchmark rate at 3% since June 2014. The peso depreciated 3% against the dollar in the first quarter of 2015 and appreciated 8% against the euro. |
| Chile: the economy showed clear signs of recovery in the fourth quarter, lifting growth for the year to 1.8%. Growth in 2015 is forecast at close to 3%. The expectations of moderate inflation have enabled the central bank to keep its key interest rate at 3% since October 2014. The peso depreciated 3% against the dollar in the first quarter and appreciated 9% against the euro. |
Euro zone growth accelerated in the fourth quarter of 2014 to 0.3% quarter-on-quarter (0.9% year-on-year). The figures at the start of 2015 confirm the trend of a gradual upswing, although varying by country. Inflation has been negative since December, exerting downward pressure on inflation expectations. This led the ECB to approve a bond-buying programme between March 2015 and September 2016, which is favouring a softening of financial conditions and brought the euro to $1.08/1.
| Germany: notable performance, with GDP growth in the fourth quarter of 0.7% quarter-on-quarter due to the strong contribution of consumption, spurred by solid fundamentals and real disposable incomes. |
| Spain: faster pace of growth in the first quarter (+0.8% Bank of Spain estimate), a trend which will continue to be supported by domestic demand and private consumption. Factors behind this are the international environment (oil price, euro), the net job creation shown by the rise in social security contributors and the better financial conditions for the private sector. |
| Portugal: ended 2014 with faster growth of 0.5% quarter-on-quarter, spurred by exports. |
United Kingdom: growth still robust, due the impact of lower oil prices on consumption, an increase in household incomes, inflation at 0% and sterlings appreciation. The evolution of inflation once again cooled expectations of interest rate rises in the markets in the middle of 2016.
Poland: GDP in the fourth quarter rose 0.7% quarter-on-quarter (3.1% year-on-year). Economic fundamentals remain solid. Inflation reached a floor in February (-1.6%) and in March began to rise. The central bank lowered interest rates (key rate at 1.5%) and the cycle of cuts is estimated to have ended.
Exchange rates: 1 euro / currency parity
Average (income statement) | Period-end (balance sheet) | |||||||||||||||||||
1Q15 | 1Q14 | 31.03.15 | 31.12.14 | 31.03.14 | ||||||||||||||||
US$ |
1.125 | 1.370 | 1.076 | 1.214 | 1.379 | |||||||||||||||
Pound sterling |
0.743 | 0.828 | 0.727 | 0.779 | 0.828 | |||||||||||||||
Brazilian real |
3.215 | 3.239 | 3.496 | 3.221 | 3.128 | |||||||||||||||
Mexican peso |
16.820 | 18.128 | 16.512 | 17.868 | 18.015 | |||||||||||||||
Chilean peso |
702.753 | 755.324 | 675.880 | 737.323 | 762.752 | |||||||||||||||
Argentine peso |
9.774 | 10.351 | 9.483 | 10.277 | 11.035 | |||||||||||||||
Polish zloty |
4.191 | 4.184 | 4.085 | 4.273 | 4.172 |
8
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
CONSOLIDATED FINANCIAL REPORT |
u Grupo Santander results
First quarter highlights
g | Attributable profit of 1,717 million, 32% more than the first quarter of 2014 (+18% quarter-on-quarter) and mainly due to: |
| Positive impact of exchange rates performance. |
| Solid commercial revenues, driven more by net interest income. |
| Operating expenses down in real terms (excluding the perimeter effect) thanks to the efficiency plan savings. |
| Lower cost of credit (1.38% vs. 1.65% in March 2014) due to the reduction in provisions. |
g | The efficiency ratio improved by 0.9 p.p. year-on-year to 47.0%. |
g | Improved profitability year-on-year and quarter-on-quarter. Earnings per share up 6% over the first quarter of 2014 and RoTE of 11.5% (+1.1 p.p.). |
Variation | Variation | |||||||||||||||||||||||||||
1Q15 | 4Q14 | % | % w/o FX | 1Q14 | % | % w/o FX | ||||||||||||||||||||||
Net interest income |
8,038 | 7,714 | 4.2 | 0.9 | 6,992 | 15.0 | 7.9 | |||||||||||||||||||||
Net fees |
2,524 | 2,524 | 0.0 | (2.1 | ) | 2,331 | 8.3 | 3.6 | ||||||||||||||||||||
Gains (losses) on financial transactions |
695 | 620 | 12.1 | 9.8 | 767 | (9.3 | ) | (12.0 | ) | |||||||||||||||||||
Other operating income |
186 | 182 | 2.3 | (2.3 | ) | 34 | 446.1 | 382.4 | ||||||||||||||||||||
Dividends |
33 | 112 | (70.3 | ) | (70.5 | ) | 31 | 5.7 | 1.3 | |||||||||||||||||||
Income from equity-accounted method |
99 | 64 | 56.2 | 54.0 | 65 | 51.8 | 45.5 | |||||||||||||||||||||
Other operating income/expenses |
53 | 6 | 745.2 | 312.0 | (63 | ) | | | ||||||||||||||||||||
Gross income |
11,444 | 11,040 | 3.7 | 0.7 | 10,124 | 13.0 | 6.8 | |||||||||||||||||||||
Operating expenses |
(5,377 | ) | (5,216 | ) | 3.1 | 0.3 | (4,847 | ) | 10.9 | 5.4 | ||||||||||||||||||
General administrative expenses |
(4,785 | ) | (4,656 | ) | 2.8 | 0.0 | (4,256 | ) | 12.4 | 6.8 | ||||||||||||||||||
Personnel |
(2,755 | ) | (2,670 | ) | 3.2 | 0.2 | (2,455 | ) | 12.2 | 6.4 | ||||||||||||||||||
Other general administrative expenses |
(2,030 | ) | (1,985 | ) | 2.3 | (0.2 | ) | (1,801 | ) | 12.7 | 7.4 | |||||||||||||||||
Depreciation and amortisation |
(592 | ) | (560 | ) | 5.7 | 2.7 | (590 | ) | 0.3 | (5.0 | ) | |||||||||||||||||
Net operating income |
6,067 | 5,824 | 4.2 | 1.0 | 5,277 | 15.0 | 8.1 | |||||||||||||||||||||
Net loan-loss provisions |
(2,563 | ) | (2,452 | ) | 4.5 | 1.6 | (2,695 | ) | (4.9 | ) | (10.3 | ) | ||||||||||||||||
Impairment losses on other assets |
(60 | ) | (151 | ) | (60.2 | ) | (60.5 | ) | (87 | ) | (30.9 | ) | (31.4 | ) | ||||||||||||||
Other income |
(454 | ) | (642 | ) | (29.2 | ) | (29.4 | ) | (347 | ) | 31.1 | 28.3 | ||||||||||||||||
Ordinary profit before taxes |
2,990 | 2,580 | 15.9 | 11.1 | 2,149 | 39.1 | 29.3 | |||||||||||||||||||||
Tax on profit |
(922 | ) | (814 | ) | 13.3 | 10.5 | (569 | ) | 62.1 | 51.5 | ||||||||||||||||||
Ordinary profit from continuing operations |
2,067 | 1,766 | 17.1 | 11.3 | 1,579 | 30.9 | 21.3 | |||||||||||||||||||||
Net profit from discontinued operations |
| (19 | ) | | | (0 | ) | | | |||||||||||||||||||
Ordinary consolidated profit |
2,067 | 1,746 | 18.4 | 12.5 | 1,579 | 30.9 | 21.3 | |||||||||||||||||||||
Minority interests |
350 | 291 | 20.2 | 14.5 | 277 | 26.5 | 19.1 | |||||||||||||||||||||
Ordinary attributable profit to the Group |
1,717 | 1,455 | 18.0 | 12.1 | 1,303 | 31.8 | 21.8 | |||||||||||||||||||||
Net capital gains and provisions |
| | | | | | | |||||||||||||||||||||
Attributable profit to the Group |
1,717 | 1,455 | 18.0 | 12.1 | 1,303 | 31.8 | 21.8 | |||||||||||||||||||||
EPS (euros) |
0.121 | 0.112 | 7.3 | 0.113 | 6.4 | |||||||||||||||||||||||
Diluted EPS (euros) |
0.120 | 0.112 | 7.3 | 0.113 | 6.5 | |||||||||||||||||||||||
Pro memoria: |
||||||||||||||||||||||||||||
Average total assets |
1,334,337 | 1,257,156 | 6.1 | 1,155,451 | 15.5 | |||||||||||||||||||||||
Average stockholders equity* |
90,896 | 87,368 | 4.0 | 78,573 | 15.7 |
(*).- Stockholders equity: Shareholders equity + equity adjustments by valuation. In 2014, pro-forma taking into account the January 2015 capital increase.
9
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
CONSOLIDATED FINANCIAL REPORT |
Gross income
| Gross income increased 4% in the first quarter, due to higher net interest income and benefiting from the positive impact of exchange rates. |
| Growth of 13% year-on-year in current euros and 7% in constant euros, as follows: |
| Net interest income was 8% higher, mainly due to the lower cost of funds and growth in lending. |
Of note was Brazil which, for the second straight quarter rose and its year-on-year growth rate is already positive. Net interest income also increased in the UK, the US (due to the good performance of SCUSA), Santander Consumer Finance (favoured by the acquisitions and agreements), Spain and Mexico.
Chiles net interest income, on the other hand, fell because of lower inflation in the quarter and Poland, due to the fall in interest rates.
| Fee income grew 4%, but with an uneven performance by units because of countries different economic cycles and, in some case, regulatory changes that limited revenues, chiefly in insurance and cards. |
| Of note in the rest of revenues was the 12% fall in trading gains, determined by higher gains in 2014 derived from management of interest rate and exchange rate hedging portfolios. |
There was a positive impact in other operating results driven by revenues from leasing operations, mainly in the US.
Also, as a result of the change in accounting rules, the ordinary contribution to the Deposit Guarantee Fund in Spain is recorded when accruing interest, which is at the end of the year and so there was no charge for this item in the first quarter.
Operating expenses
| Operating expenses rose 11% (+5% in constant euros over the first quarter of 2014; +0.3% over the fourth quarter). This was due to several factors: the evolution of inflation in Latin America, the investment programmes to improve future efficiency, the impact of the measures taken by the Bank as a result of the new regulatory requirements, particularly in the US, and the change in perimeter. |
| Once adjusted for the perimeter, costs were 3.2% higher and below the average inflation rate for the period (3.9%). This reflects the first results of the three-year efficiency and productivity plan launched at the end of 2013. |
Of note by countries was the fall in real terms in Brazil (-3.8%), Spain (-4.3%) and Portugal (-0.4%). Also, Santander Consumer Finance would register negative growth rates if the incorporations carried out in the quarter were excluded.
| The efficiency ratio improved by 0.9 p.p. to 47.0%. |
Loan-loss provisions
| Loan-loss provisions were 5% lower (-10% in constant euros), with significant falls in Spain, UK, Brazil and the US, among other. The decline was due to the improvement in the quality of portfolios, thanks to active risk management coupled, in some cases, with a better macroeconomic environment. |
10
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
CONSOLIDATED FINANCIAL REPORT |
| Lower provisions, combined with higher lending, further reduced the Groups cost of credit from 1.65% in March 2014 to 1.38% a year later. Most units improved. |
Net operating income net of provisions
| Net operating income net of provisions increased 36% (+27% in constant euros) and is the driver of the Groups profit growth, as it increased in nine of the 10 core units, and in eight of them at double-digit rates. |
Other results and provisions
| Other results and provisions recorded a negative figure that was slightly worse that in the first quarter of 2014 but was significantly better than the fourth quarter when this line recorded the charges for the claims related to handling fees in Germany. |
Profit
| Pre-tax profit increased 39% (+29% in constant euros). |
| The tax charge rose, to a larger extent, due to greater tax pressure in some units such as Mexico, Chile and Brazil. |
| Minority interests increased at a lower rate than profits because of the repurchase in Brazil in the fourth quarter. |
| Attributable profit was 1,717 million, 32% higher year-on-year (+22% in constant euros) and due to higher net operating income and lower provisions. |
Nine of the 10 core units posted significant growth in their profits in costant euros. Of note were: Spain (+42%), Brazil (+41%), UK (+14%) and US (+28%).
| RoTE was 11.5% (+1.1 p.p. year-on-year). |
| EPS rose 6% to 0.12, due to the increase in the number of shares in the period. |
Note: | For easier comparison with previous periods, non-recurring capital gains and provisions are recorded separately as Net capital gains and provisions. |
| The first quarter of 2015 does not included any amount for these concepts. |
| The first quarter of 2014 included the capital gains obtained from the Altamira transaction (385 million net) and SCUSAs IPO (730 million net). A similar amount for restructuring costs and impairment of intangible assets was recorded. The impact of these amounts on profits was zero. |
| The fourth quarter of 2014 recorded capital gains from the Insurance transaction (250 million) and charges for a similar amount for non-recurring restructuring costs and provisions. The impact on profits was thus zero. |
11
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
CONSOLIDATED FINANCIAL REPORT |
Assets | 31.03.15 | 31.03.14 | Variation amount |
% | 31.12.14 | |||||||||||||||
Cash on hand and deposits at central banks |
67,741 | 82,402 | (14,661 | ) | (17.8 | ) | 69,428 | |||||||||||||
Trading portfolio |
168,709 | 128,631 | 40,078 | 31.2 | 148,888 | |||||||||||||||
Debt securities |
53,564 | 48,765 | 4,799 | 9.8 | 54,374 | |||||||||||||||
Customer loans |
5,726 | 5,902 | (176 | ) | (3.0 | ) | 2,921 | |||||||||||||
Equities |
15,412 | 8,200 | 7,212 | 88.0 | 12,920 | |||||||||||||||
Trading derivatives |
89,305 | 60,252 | 29,052 | 48.2 | 76,858 | |||||||||||||||
Deposits from credit institutions |
4,702 | 5,511 | (810 | ) | (14.7 | ) | 1,815 | |||||||||||||
Other financial assets at fair value |
48,892 | 38,992 | 9,899 | 25.4 | 42,673 | |||||||||||||||
Customer loans |
10,201 | 11,054 | (852 | ) | (7.7 | ) | 8,971 | |||||||||||||
Other (deposits at credit institutions, debt securities and equities) |
38,691 | 27,939 | 10,752 | 38.5 | 33,702 | |||||||||||||||
Available-for-sale financial assets |
124,536 | 90,889 | 33,648 | 37.0 | 115,251 | |||||||||||||||
Debt securities |
118,974 | 86,849 | 32,125 | 37.0 | 110,249 | |||||||||||||||
Equities |
5,562 | 4,039 | 1,523 | 37.7 | 5,001 | |||||||||||||||
Loans |
847,887 | 731,597 | 116,290 | 15.9 | 781,635 | |||||||||||||||
Deposits at credit institutions |
62,600 | 46,357 | 16,242 | 35.0 | 51,306 | |||||||||||||||
Customer loans |
778,038 | 677,639 | 100,398 | 14.8 | 722,819 | |||||||||||||||
Debt securities |
7,250 | 7,600 | (351 | ) | (4.6 | ) | 7,510 | |||||||||||||
Investments |
3,564 | 3,502 | 61 | 1.8 | 3,471 | |||||||||||||||
Intangible assets and property and equipment |
27,238 | 19,035 | 8,203 | 43.1 | 26,109 | |||||||||||||||
Goodwill |
28,667 | 26,056 | 2,610 | 10.0 | 27,548 | |||||||||||||||
Other |
52,455 | 47,738 | 4,717 | 9.9 | 51,293 | |||||||||||||||
Total assets |
1,369,689 | 1,168,842 | 200,846 | 17.2 | 1,266,296 | |||||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||
Trading portfolio |
125,507 | 105,947 | 19,560 | 18.5 | 109,792 | |||||||||||||||
Customer deposits |
6,794 | 13,197 | (6,403 | ) | (48.5 | ) | 5,544 | |||||||||||||
Marketable debt securities |
| 1 | (1 | ) | (100.0 | ) | | |||||||||||||
Trading derivatives |
92,439 | 59,664 | 32,775 | 54.9 | 79,048 | |||||||||||||||
Other |
26,273 | 33,084 | (6,811 | ) | (20.6 | ) | 25,200 | |||||||||||||
Other financial liabilities at fair value |
64,078 | 51,500 | 12,577 | 24.4 | 62,318 | |||||||||||||||
Customer deposits |
40,190 | 33,683 | 6,508 | 19.3 | 33,127 | |||||||||||||||
Marketable debt securities |
3,958 | 5,088 | (1,129 | ) | (22.2 | ) | 3,830 | |||||||||||||
Due to central banks and credit institutions |
19,929 | 12,730 | 7,199 | 56.6 | 25,360 | |||||||||||||||
Financial liabilities at amortized cost |
1,031,385 | 889,288 | 142,097 | 16.0 | 961,053 | |||||||||||||||
Due to central banks and credit institutions |
142,133 | 98,113 | 44,020 | 44.9 | 122,437 | |||||||||||||||
Customer deposits |
640,378 | 573,255 | 67,122 | 11.7 | 608,956 | |||||||||||||||
Marketable debt securities |
204,353 | 179,446 | 24,907 | 13.9 | 193,059 | |||||||||||||||
Subordinated debt |
19,746 | 17,738 | 2,007 | 11.3 | 17,132 | |||||||||||||||
Other financial liabilities |
24,775 | 20,735 | 4,040 | 19.5 | 19,468 | |||||||||||||||
Insurance liabilities |
670 | 1,548 | (878 | ) | (56.7 | ) | 713 | |||||||||||||
Provisions |
15,452 | 15,014 | 438 | 2.9 | 15,376 | |||||||||||||||
Other liability accounts |
30,492 | 23,286 | 7,207 | 30.9 | 27,331 | |||||||||||||||
Total liabilities |
1,267,584 | 1,086,583 | 181,001 | 16.7 | 1,176,581 | |||||||||||||||
Shareholders equity |
99,987 | 85,371 | 14,616 | 17.1 | 91,664 | |||||||||||||||
Capital stock |
7,030 | 5,781 | 1,250 | 21.6 | 6,292 | |||||||||||||||
Reserves |
91,240 | 78,288 | 12,952 | 16.5 | 80,026 | |||||||||||||||
Attributable profit to the Group |
1,717 | 1,303 | 415 | 31.8 | 5,816 | |||||||||||||||
Less: dividends |
| | | | (471 | ) | ||||||||||||||
Equity adjustments by valuation |
(8,072 | ) | (13,254 | ) | 5,182 | (39.1 | ) | (10,858 | ) | |||||||||||
Minority interests |
10,190 | 10,142 | 47 | 0.5 | 8,909 | |||||||||||||||
Total equity |
102,105 | 82,259 | 19,846 | 24.1 | 89,714 | |||||||||||||||
Total liabilities and equity |
1,369,689 | 1,168,842 | 200,846 | 17.2 | 1,266,296 |
12
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
CONSOLIDATED FINANCIAL REPORT |
u Group balance sheet
First quarter highlights
g | Positive impact of exchange rates on balances in both the first quarter (+4 p.p.) and year-on-year (+7 p.p.). |
g | The growth trend in lending and customer funds was maintained in the first quarter in constant euros. The Groups net loan-to-deposit ratio remained at 115%, following acquisitions and agreements in SCF. |
g | In relation to March 2014 and in constant currency: |
| Lending grew 7%, with general rises in all countries except for Portugal. |
| Customer funds increased 8%. Of note were Latin American countries and the US. |
g | The fully loaded CET1 was 9.7% and the total capital ratio 12.0%. |
g | The fully loaded leverage ratio was 4.6%. |
| Total business managed and marketed at the end of March stood at 1,545,444 million, of which 1,369,689 million was on balance sheet and the rest mutual and pension funds and administered portfolios. |
| Positive impact of around +4 p.p. in the quarter and +7 p.p. year-on-year of exchange rates on the evolution of the balances of loans and customer funds. |
| Positive perimeter effect on loans of 1.5 p.p., mainly in the consumer area due to the acquisition of GE Nordics and Carfinco, and the launch of the agreement with PSA in France and UK. |
Gross customer loans (excluding repos)
| Loans increased 7% in the first quarter and 3% after eliminating the exchange rate impact, with the following distribution: |
| Growth of 3% in Poland, UK and Chile, 4% in Mexico and US and 6% in Brazil. Stronger growth at Santander Consumer Finance (+13%), favoured by the acquisitions and agreements. |
| Slight drop, less than 1%, both in Spain and Portugal, where deleveraging continues. |
| Loans were 14% higher than in March 2014. Eliminating the exchange rate impact, growth for the whole Group was 7%: |
| Rises in all the main countries, except for Portugal, more so in Latin America, SCF and Poland and more moderately in UK and the US (the latter affected by the sale of assets in the second half of 2014). Spains loans rose 1% because of those to companies and instututions. |
| Generally speaking, growth to companies, benefiting from the Advance strategy. |
| As regards run-off real estate activity in Spain, net lending was down 32%. |
13
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
CONSOLIDATED FINANCIAL REPORT |
Managed and marketed customer funds
| Total funds (deposits without repos and mutual funds) increased 7% in the first quarter (+4% excluding the forex impact). All countries rose, except for Poland and Portugal. |
| Savings were 14% higher than in March 2014 (customer deposits without repos: +13% and mutual funds: +21%). Excluding the forex impact, 8% growth, as follows: |
| Increase of more than 10% in Latin America and US. |
| Growth of between 6% and 7% in Spain, Portugal and Poland, and 3% in the UK. |
| The general strategy is to grow in demand deposits and mutual funds. All countries did so in both items, except for mutual funds in the UK, and reduce expensive deposits. |
| Pension plans rose 8% in Spain and 12% in Portugal, the only countries where this product is marketed. |
| As well as capturing customer deposits, Grupo Santander attaches strategic importance to maintaining a selective issuance policy in international fixed income markets, seeking to adapt the frequency and volume of market operations to each units structural liquidity needs, as well as to the receptiveness of each market. |
| In the first quarter of 2015: |
| Medium- and long-term senior debt issues of 13,897 million and 1,500 million of subordinated debt. |
| 3,245 million of securitisations placed in the market. |
| 14,126 million of maturities of medium- and long-term debt. |
| The net loan-to-deposit ratio at the end of March was 115%. The ratio of deposits plus medium- and long-term funding to lending was 114%, underscoring a comfortable funding structure. |
Other balance sheet items
| Financial assets available for sale amounted to 124,536 million, 33,648 million more than in March 2014 due to increased debt positions in Spain, Portugal, Brazil, UK and US (the latter two with a notable forex impact). |
| Trading derivatives amounted to 89,305 million in assets and 92,439 million in liabilities, higher year-on-year due to the fall in interest rates in the long-term curve. |
| Goodwill was 28,667 million, up 2,610 million since March 2014, due to the incorporations in the first quarter, and the euros depreciation against the dollar and sterling. |
| Lastly, tangible and intangible assets amounted to 27,238 million, 8,203 million more than a year earlier, due to the rises in Spain, the UK and mainly, the US (the latter partly due to the exchange rate and to assets associated with leasing business). |
14
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
CONSOLIDATED FINANCIAL REPORT |
Shareholders equity and solvency ratios
| The Groups total shareholders equity stood at 91,915 million at the end of March, 14% more than the end of 2014 and 27% year-on-year. |
| The eligible capital (fully-loaded) amounted to 74,299 million, higher than at the end of 2014 due to the 7,500 million capital increase in January, the first quarters profit and the improvement in valuation adjustments. |
| The common equity Tier 1 (CET1) ratio was 9.7% and the total ratio 12.0%. The rise in the CET1 in the first quarter and compared with December (taking into account the capital increase in January 2015) from internal capital generation was neutralised by the incorporation of consumer units, while the increase in the total ratio was due to the parent banks T2 issue. |
| This issue amounted to 1,500 million (demand of 8,300 million and from many countries) and bolstered the total capital ratio. |
| From a qualitative standpoint, the Group has solid ratios appropriate for its business model, balance sheet structure and Grupo Santanders risk profile. |
Rating agencies |
| |||||||||||||||
|
||||||||||||||||
In the first quarter of 2015:
|
Long term |
Short term |
Outlook | |||||||||||||
|
||||||||||||||||
The rating agency Scope upgraded the long-term rating |
DBRS |
A | R1 (high) | Negative | ||||||||||||
|
||||||||||||||||
from A to A+. |
Fitch Ratings |
A- | F2 | Stable | ||||||||||||
|
||||||||||||||||
Moodys, due to changes in its bank rating methodology, placed the Bank under review for an upgrade of the long-term senior debt. |
GBB Rating |
A+ | Stable | |||||||||||||
|
||||||||||||||||
Moodys |
Baa1 | P-2 | Under review* | |||||||||||||
|
||||||||||||||||
Standard & Poor´s |
BBB+ | A-2 | Stable | |||||||||||||
|
||||||||||||||||
Scope |
A+ | Stable | ||||||||||||||
|
||||||||||||||||
(*) for upgrade
|
|
15
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
RISK MANAGEMENT |
First quarter highlights
g | Net entries of non-performing loans were 23% lower quarter-on-quarter and down 20% year-on-year. |
g | The Groups NPL ratio was 4.85% (-34 b.p. in the quarter). Of note were Spain, Brazil, SCF, Mexico and the US. |
g | Loan-loss provisions were 2,563 million, 5% lower than in the first quarter of 2014 (-10% excluding the fx impact). |
g | The cost of credit continued to improve to 1.38%. |
Credit risk management
| Net entries of non-performing loans in the first quarter, isolating the perimeter and exchange rate effects, were 2,017 million (around 20% lower in the quarter and year-on-year). The latter fall was largely due to Spain and Brazil. |
| Bad and doubtful loans amounted to 41,919 million at the end of March, 1% lower year-on-year and affected by exchange rates. The fall in constant euros was 3%. The Groups NPL ratio was 4.85%, 34 b.p. lower than in the fourth quarter of 2014 and 67 b.p. below that in the first quarter. |
| Loan-loss provisions stood at 28,894 million, of which 8,467 million correspond to the collectively determined fund. The total amount was 3% higher in the quarter and the coverage ratio was 69% at the end of March. In order to qualify this figure, one has to take into account that the UKs and Spains NPL ratios are affected by the weight of mortgage balances, which require fewer provisions as they have guarantees. |
| The improvement in credit quality is reflected in the reduction in loan-loss provisions (5% below the first quarter of 2014), and in the consequent reduction in the cost of credit (from 1.65% at the end of March 2014 to 1.38% a year later). |
The NPL and coverage ratios of the main countries where the Group operates are set out below:
| Spains NPL ratio was 7.25% at the end of March (-13 b.p. in the quarter). The fall was mainly due to the good performance in companies. Coverage rose to 47%. |
| Real estate activity in Spain ended the quarter with a NPL ratio of 80% and coverage of 62%. The total coverage ratio, including the outstanding balance, was 55% the same as that of foreclosed assets. |
| Portugals NPL ratio was 8.96% (7 b.p. more than at the end of 2014), due to the increase in the NPLs of individual borrowers, as well as the decline in lending. The coverage ratio was 52%, in line with the fourth quarter of 2014. |
| Polands NPL ratio was 7.33% (-9 b.p. in the quarter), due to the favourable evolution of lending and portfolio management. Coverage was 62%, 2 p.p. higher than at the end of 2014. |
| Santander Consumer Finances NPL ratio was 4.52%, significantly lower than at the end of 2014 (-30 b.p.), due to a good general performance in all countries. The coverage ratio was 104% (+4 p.p. over December 2014). |
16
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
RISK MANAGEMENT |
Non-performing loans by quarter
EUR million
2014 | 2015 | |||||||||||||||||||
|
|
|
|
|||||||||||||||||
1Q |
2Q | 3Q | 4Q | 1Q | ||||||||||||||||
|
||||||||||||||||||||
Balance at beginning of period |
|
42,420 |
|
42,300 | 42,334 | 41,727 | 41,709 | |||||||||||||
|
||||||||||||||||||||
Net additions |
|
2,536 |
|
2,535 | 1,959 | 2,623 | 2,017 | |||||||||||||
|
||||||||||||||||||||
Increase in scope of consolidation |
|
148 |
|
| | 763 | 54 | |||||||||||||
|
||||||||||||||||||||
Exchange differences |
|
96 |
|
293 | 463 | (299 | ) | 853 | ||||||||||||
|
||||||||||||||||||||
Write-offs |
|
(2,900 |
) |
(2,793 | ) | (3,029 | ) | (3,105 | ) | (2,715 | ) | |||||||||
|
||||||||||||||||||||
Balance at period-end |
|
42,300 |
|
42,334 | 41,727 | 41,709 | 41,919 | |||||||||||||
|
| In the UK, the NPL ratio was 1.75%, 4 b.p. lower than at the end of 2014 due largely to a good performance of corporates and consumer credit in a better macroeconomic environment, against a backdrop of very low interest rates. The coverage ratio was 41%. |
| Brazils NPL ratio was 4.90% at the end of March (-15 b.p. than at the end of 2014), due to the good performance of individual borrowers and SMEs and the growth in lending. The coverage ratio remained at 95%. |
| Mexicos NPL ratio was 3.71%, 13 b.p. lower than at the end of 2014, largely due to lower net entries and the growth in lending. The coverage ratio was 88%. |
| Chiles NPL ratio was 5.88%; 9 b.p. better than in the fourth quarter of 2014, and coverage 52% (stable in the quarter). |
| In the US, the NPL ratio was 2.30% (-24 b.p. over December 2014) and coverage 211%. |
- | Santander Banks NPL ratio was 1.32%, 9 b.p. below the end of 2014, with a good performance of the retail and company portfolios as their NPL entries were significantly contained. Coverage was 114%. |
- | SCUSAs NPL ratio was 59 b.p. lower at 3.38%, due to credit growth. Coverage remained very high at 337%, up 41 p.p. from the end of 2014. |
17
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
BUSINESS INFORMATION |
Description of the businesses
Grupo Santander is maintaining in 2015 the general criteria applied in 2014, as well as the business units with the following exceptions:
1) In the global businesses by re-ordering:
The business of Private Banking, Asset Management and Insurance, which previously appeared as an independent global business, is now integrated into Retail Banking.
2) Other adjustments:
Annual adjustment of the perimeter of the Global Customer Relationship Model between Retail Banking and Global Banking and Markets. This change has no impact on the businesses by geographic area.
For comparison purposes, the figures of previous periods of the global businesses have been re-expressed to include the changes in the affected areas.
The financial statements of each business unit have been drawn up by aggregating the Groups basic operating units. The information relates to both the accounting data of the legal units integrated in each business unit, as well as that provided by the management information systems. In all cases, the same general principles as those used in the Group are applied.
The operating business areas are structured into two levels:
Business by geographic area. Segments the activity of the Groups operating units by geographic area. This coincides with the Groups first level of management and reflects Santanders positioning in the worlds three main currency areas (euro, sterling and dollar). The segments reported on are:
| Continental Europe. This covers all retail banking business, consumer banking, wholesale banking, and private banking, asset management and insurance conducted in this region, as well as the unit of run-off real estate activity in Spain. Detailed financial information is provided on Spain, Portugal, Poland and Santander Consumer Finance (which incorporates all the regions business, including the three countries mentioned herewith). |
| United Kingdom. This includes retail banking, consumer banking, wholesale banking, and private banking, asset management and insurance conducted by the Groups various units and branches in the country. |
| Latin America. This embraces all the Groups financial activities conducted via its subsidiary banks and subsidiaries. It also includes the specialised units of Santander Private Banking, as an independent and globally managed unit, and New Yorks business. The financial statements of Brazil, Mexico and Chile are also provided. |
| United States. Includes the holding entity (SHUSA) and the businesses of Santander Bank, Santander Consumer USA and Puerto Rico. |
Global business. This segments the activity of the operating units by type of business. The segments are: retail banking, global wholesale banking and the unit of run-off real estate activity in Spain.
| Retail Banking. This covers all customer banking businesses, including consumer banking, and excluding those of corporate banking, managed through the Global Customer Relationship Model. The results of the hedging positions in each country are also included, conducted within the sphere of each ones Assets and Liabilities Committee. |
| Global Wholesale Banking (GBM). This business reflects the revenues from global corporate banking, investment banking and markets worldwide, including all treasuries managed globally, both trading and distribution to customers (always after the appropriate distribution with Retail Banking customers), as well as equities business. |
As well as these operating units, which cover everything by geographic area and by business, the Group continues to maintain the area of Corporate Activities. This area incorporates the centralised activities relating to equity stakes in financial companies, financial management of the structural exchange rate position, within the scope of the Groups corporate Assets and Liabilities Management Committee, and of the parent banks structural interest rate risk, as well as management of liquidity and of shareholders equity through issues and securitisations.
As the Groups holding entity, this area manages all capital and reserves and allocations of capital and liquidity. It also incorporates amortisation of goodwill but not the costs related to the Groups central services (charged to the areas), except for corporate and institutional expenses related to the Groups functioning.
The figures of the Groups various units have been drawn up in accordance with these criteria, and so do not coincide individually with those published by each unit.
|
18
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
BUSINESS INFORMATION BY GEOGRAPHY |
Net operating income | o/ 4Q14 | o/ 1Q14 | ||||||||||||||||||
|
|
|
|
|||||||||||||||||
EUR million | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Continental Europe |
1,751 | 6.8 | 6.8 | 10.2 | 10.3 | |||||||||||||||
|
||||||||||||||||||||
o/w: Spain |
913 | 10.0 | 10.0 | 1.6 | 1.6 | |||||||||||||||
|
||||||||||||||||||||
Santander Consumer Finance |
561 | 15.5 | 15.5 | 29.3 | 29.3 | |||||||||||||||
|
||||||||||||||||||||
Poland |
191 | (8.8 | ) | (9.2 | ) | 1.9 | 2.0 | |||||||||||||
|
||||||||||||||||||||
Portugal |
117 | (13.2 | ) | (13.2 | ) | 10.1 | 10.1 | |||||||||||||
|
||||||||||||||||||||
United Kingdom |
736 | 9.2 | 2.8 | 15.8 | 3.9 | |||||||||||||||
|
||||||||||||||||||||
Latin America |
2,902 | 5.7 | 4.3 | 10.0 | 6.6 | |||||||||||||||
|
||||||||||||||||||||
o/w: Brazil |
1,870 | 11.2 | 12.4 | 8.8 | 8.0 | |||||||||||||||
|
||||||||||||||||||||
Mexico |
484 | 2.7 | (0.2 | ) | 19.0 | 10.4 | ||||||||||||||
|
||||||||||||||||||||
Chile |
320 | (16.2 | ) | (21.4 | ) | (3.6 | ) | (10.3 | ) | |||||||||||
|
||||||||||||||||||||
USA |
1,136 | 19.2 | 7.5 | 36.9 | 12.4 | |||||||||||||||
|
||||||||||||||||||||
Operating areas |
6,526 | 8.5 | 5.3 | 14.6 | 8.2 | |||||||||||||||
|
||||||||||||||||||||
Corporate Activities |
(460 | ) | 144.3 | 144.3 | 10.5 | 10.5 | ||||||||||||||
|
||||||||||||||||||||
Total Group |
6,067 | 4.2 | 1.0 | 15.0 | 8.1 | |||||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group | o/ 4Q14 | o/ 1Q14 | ||||||||||||||||||
|
|
|
|
|||||||||||||||||
EUR million | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Continental Europe |
664 | 3.1 | 3.1 | 43.5 | 43.7 | |||||||||||||||
|
||||||||||||||||||||
o/w: Spain |
357 | 19.5 | 19.5 | 42.1 | 42.1 | |||||||||||||||
|
||||||||||||||||||||
Santander Consumer Finance |
242 | (8.7 | ) | (8.7 | ) | 10.8 | 10.8 | |||||||||||||
|
||||||||||||||||||||
Poland |
90 | (4.1 | ) | (4.5 | ) | 6.1 | 6.3 | |||||||||||||
|
||||||||||||||||||||
Portugal |
56 | (22.9 | ) | (22.9 | ) | 58.0 | 58.0 | |||||||||||||
|
||||||||||||||||||||
United Kingdom |
477 | 22.2 | 15.2 | 27.0 | 14.0 | |||||||||||||||
|
||||||||||||||||||||
Latin America |
914 | 7.2 | 4.5 | 28.5 | 23.2 | |||||||||||||||
|
||||||||||||||||||||
o/w: Brazil |
516 | 31.9 | 33.6 | 41.8 | 40.8 | |||||||||||||||
|
||||||||||||||||||||
Mexico |
167 | (9.9 | ) | (12.6 | ) | 21.3 | 12.5 | |||||||||||||
|
||||||||||||||||||||
Chile |
109 | (32.7 | ) | (37.0 | ) | (11.2 | ) | (17.4 | ) | |||||||||||
|
||||||||||||||||||||
USA |
246 | (0.9 | ) | (11.7 | ) | 55.9 | 28.1 | |||||||||||||
|
||||||||||||||||||||
Operating areas |
2,302 | 7.8 | 4.0 | 34.8 | 26.8 | |||||||||||||||
|
||||||||||||||||||||
Corporate Activities |
(585 | ) | (14.1 | ) | (14.1 | ) | 44.2 | 44.2 | ||||||||||||
|
||||||||||||||||||||
Total Group |
1,717 | 18.0 | 12.1 | 31.8 | 21.8 | |||||||||||||||
|
||||||||||||||||||||
Customer loans w/o repos | o/ 4Q14 | o/ 1Q14 | ||||||||||||||||||
|
|
|
|
|||||||||||||||||
EUR million | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Continental Europe |
290,817 | 3.2 | 2.6 | 5.1 | 4.9 | |||||||||||||||
|
||||||||||||||||||||
o/w: Spain |
161,023 | (0.8 | ) | (0.8 | ) | 1.3 | 1.3 | |||||||||||||
|
||||||||||||||||||||
Santander Consumer Finance |
72,059 | 13.5 | 13.5 | 20.0 | 20.0 | |||||||||||||||
|
||||||||||||||||||||
Poland |
19,132 | 7.4 | 2.7 | 9.8 | 7.5 | |||||||||||||||
|
||||||||||||||||||||
Portugal |
24,226 | (0.5 | ) | (0.5 | ) | (4.4 | ) | (4.4 | ) | |||||||||||
|
||||||||||||||||||||
United Kingdom |
275,654 | 10.2 | 2.9 | 19.8 | 5.2 | |||||||||||||||
|
||||||||||||||||||||
Latin America |
157,894 | 4.8 | 4.7 | 16.5 | 16.3 | |||||||||||||||
|
||||||||||||||||||||
o/w: Brazil |
76,336 | (2.7 | ) | 5.6 | 5.1 | 17.5 | ||||||||||||||
|
||||||||||||||||||||
Mexico |
29,827 | 12.5 | 4.0 | 29.7 | 18.9 | |||||||||||||||
|
||||||||||||||||||||
Chile |
35,567 | 12.9 | 3.5 | 23.4 | 9.3 | |||||||||||||||
|
||||||||||||||||||||
USA |
82,751 | 17.2 | 3.9 | 33.5 | 4.2 | |||||||||||||||
|
||||||||||||||||||||
Operating areas |
807,116 | 7.2 | 3.3 | 14.6 | 7.0 | |||||||||||||||
|
||||||||||||||||||||
Total Group |
813,260 | 7.3 | 3.4 | 14.4 | 6.8 | |||||||||||||||
|
||||||||||||||||||||
Funds (deposits w/o repos + mutual funds) | o/ 4Q14 |
o/ 1Q14 |
||||||||||||||||||
|
|
|
|
|||||||||||||||||
EUR million | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Continental Europe |
311,900 | 4.2 | 3.8 | 6.4 | 6.2 | |||||||||||||||
|
||||||||||||||||||||
o/w: Spain |
229,377 | 5.6 | 5.6 | 6.8 | 6.8 | |||||||||||||||
|
||||||||||||||||||||
Santander Consumer Finance |
30,991 | 0.5 | 0.5 | 1.2 | 1.2 | |||||||||||||||
|
||||||||||||||||||||
Poland |
24,227 | 2.9 | (1.6 | ) | 9.1 | 6.9 | ||||||||||||||
|
||||||||||||||||||||
Portugal |
25,058 | (0.9 | ) | (0.9 | ) | 6.0 | 6.0 | |||||||||||||
|
||||||||||||||||||||
United Kingdom |
223,932 | 8.7 | 1.5 | 17.0 | 2.8 | |||||||||||||||
|
||||||||||||||||||||
Latin America |
181,443 | 2.6 | 2.4 | 13.9 | 13.5 | |||||||||||||||
|
||||||||||||||||||||
o/w: Brazil |
85,802 | (6.4 | ) | 1.5 | 0.2 | 12.0 | ||||||||||||||
|
||||||||||||||||||||
Mexico |
39,540 | 8.9 | 0.7 | 21.6 | 11.4 | |||||||||||||||
|
||||||||||||||||||||
Chile |
32,109 | 11.9 | 2.6 | 30.3 | 15.5 | |||||||||||||||
|
||||||||||||||||||||
USA |
60,145 | 25.5 | 11.2 | 49.9 | 17.0 | |||||||||||||||
|
||||||||||||||||||||
Operating areas |
777,421 | 6.5 | 3.3 | 13.7 | 7.6 | |||||||||||||||
|
||||||||||||||||||||
Total Group |
780,020 | 6.7 | 3.5 | 14.0 | 7.8 | |||||||||||||||
|
19
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u Main units of Continental Europe. Spain
First quarter highlights
g | More new lending than in the first quarter of 2014, with that to individuals up 36% and 24% to companies. |
g | The strategy in customer funds produced a 7% rise year-on-year, compatible with the reduction in the funding cost. |
g | Attributable profit of 357 million, 42% more year-on-year and 20% above the fourth quarter of 2014. |
g | Significant improvement in provisions, good performance in costs and revenues impacted by trading gains. |
Strategy and Activity
| The Spanish economy continued to recover firmly with improved financial conditions. |
| The integration of the commercial networks was followed in the first quarter by focusing on branch specialization in order to facilitate a more personalized customer attention service, with, for example, the creation of 5 Select offices. |
| Big push in the Santander Advance strategy in order to make us the reference bank for SMEs. New lending to Advance customers increased 36% and 1,981 companies took part in non-financial activities. |
| Lending continued to recover with a greater generation of new loans, both to individuals (+36%) as well as to companies (+24%). New loans to the public sector declined 42% due to the refinancing of the payment programme for suppliers in the first quarter of 2014. |
| The balance of gross loans to customers rose by 2,027 million over the last 12 months (+1.3%), setting us apart from most of our competitors and the sector. |
| On the funding side, the aggregate of deposits and mutual funds increased by 7% year-on-year. The strategy of growing demand deposits (+18%) and mutual funds (+28%) and reducing time deposits (-16%) was maintained. |
| This strategy lowered the cost of the deposits stock by 60 b.p. year-on-year. |
Results
Attributable profit was 42% higher year-on-year at 357 million and 20% more than the fourth quarter of 2014.
| Gross income declined 1.5% year-on-year in an environment of low interest rates and tough competition in lending. The rise in net interest income was offset by lower trading gains and fee income. |
| Operating expenses declined 5%, thanks to the synergies achieved in the merger process and the optimization plans implemented. |
| Loan-loss provisions continued to normalize (-28% year-on-year) due to the better economic situation and have been the main driver behind the improvement in profits. |
| The NPL ratio was 7.25% (-36 b.p. year-on-year). Of note was the fall of NPLs in the first quarter due to negative NPL entries. The coverage ratio increased by two percentage points to 47%. |
The rise in attributable profit in the quarter was due to higher gross income and cost control.
Spain. EUR million
o/4Q14 | o/1Q14 | |||||||||||||
|
|
|
|
|||||||||||
1Q15 | % | % | ||||||||||||
|
||||||||||||||
Gross income |
1,764 | 4.4 | (1.5 | ) | ||||||||||
|
||||||||||||||
Net operating income |
913 | 10.0 | 1.6 | |||||||||||
|
||||||||||||||
Attributable profit to the Group |
357 | 19.5 | 42.1 | |||||||||||
|
||||||||||||||
Loans w/o repos |
161,023 | (0.8 | ) | 1.3 | ||||||||||
|
||||||||||||||
Funds |
229,377 | 5.6 | 6.8 | |||||||||||
|
||||||||||||||
Efficiency ratio (with amortisations) (%) |
48.3 | (2.6 | ) | (1.6 | ) | |||||||||
|
||||||||||||||
NPL ratio (%) |
7.25 | (0.13 | ) | (0.36 | ) | |||||||||
|
||||||||||||||
NPL coverage (%) |
46.6 | 1.1 | 2.0 | |||||||||||
|
20
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u Main units of Continental Europe. Santander Consumer Finance
First quarter highlights
g | The agreement with PSA Finance and the recent integrations in the Nordic countries boost the growth potential. |
g | Year-on-year growth in lending in the core countries: Spain, Germany and Nordic countries. |
g | Attributable profit of 242 million, 11% more than in the first quarter of 2014. |
g | Good performance of gross income which offset the increase in operating expenses and provisions. All with perimeter impact. |
Strategy and Activity
| The units of Santander Consumer Finance (SCF) in continental Europe conducted their business in an environment of an upturn in consumption and car sales (+8% year-on-year in our footprint). |
| The focuses this year are: progress in integrating the latest acquisitions, step up new lending and cross selling on the basis of each market, as well as business expansion through our competitive advantages. |
| The agreement with Banque PSA Finance will consolidate our auto finance leadership and the acquisition of GE Nordics will increase the weight of direct credit in the business mix. |
| Gross lending at March stood at 72,059 million (+20% year-on-year), mostly due to the incorporations. |
| New lending increased 22% in the last 12 months (+9% excluding perimeter), fuelled by cards and used auto finance. Of note in local currency terms were the Nordic countries (+27%). The countries on the periphery of Europe grew (Spain and Portugal above the average). |
| Of note on the funding side was the stability of customer deposits (at around 31,000 million), something that distinguishes Santander among its competitors. Growth is comfortably funded via senior debt issues and securitisations (+1,444 million). |
| Customer deposits, and medium and long-term issues-securitisations in the market covered 69% of net lending. |
Results
| Attributable profit of 242 million, 11% higher than the first quarter of 2014. |
| The income statement was affected by the perimeter impact of the units incorporated (GE business in Nordic countries, PSA in France and Carfinco). |
| Gross income increased thanks to the strong growth in net interest income (+29%). Operating expenses rose at a much slower pace (+14%), but dropped at constant perimeter. |
| The better evolution of revenues than costs improved the efficiency ratio by 3.1 p.p. over the first quarter of 2014 to 42.6%. |
| Provisions rose 29%, partly due to the perimeter and because in the first quarter of 2014 provisions were released from some units. |
| The NPL ratio was 4.52%, 30 b.p. lower in the quarter and coverage was 104%, 4 p.p. higher than in the fourth quarter. |
| Of note by units was the good performance of the Nordic countries profits (+66%; +15% excluding perimeter). |
| The UK (included in Santander UK for accounting purposes) posted an attributable profit of 36 million. The joint venture with PSA joined this unit during the first quarter. |
Santander Consumer Finance. EUR million
o/4Q14 | o/1Q14 |
| ||||||||||||
|
|
|
|
|||||||||||
1Q15 | % | % | ||||||||||||
|
||||||||||||||
Gross income |
978 | 13.5 | 22.3 | |||||||||||
|
||||||||||||||
Net operating income |
561 | 15.5 | 29.3 | |||||||||||
|
||||||||||||||
Attributable profit to the Group |
242 | (8.7) | 10.8 | |||||||||||
|
||||||||||||||
Loans w/o repos |
72,059 | 13.5 | 20.0 | |||||||||||
|
||||||||||||||
Funds |
30,991 | 0.5 | 1.2 | |||||||||||
|
||||||||||||||
Efficiency ratio (with amortisations) (%) |
42.6 | (1.0 | ) | (3.1 | ) | |||||||||
|
||||||||||||||
NPL ratio (%) |
4.52 | (0.30 | ) | 0.38 | ||||||||||
|
||||||||||||||
NPL coverage (%) |
103.6 | 3.5 | (1.5 | ) | ||||||||||
|
21
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u Main units of Continental Europe. Poland (changes in local currency)
First quarter highlights
g | Higher loans, with positive economic forecasts and European funds. |
g | Santander still the market leader in cards, mobile and online banking. Focus on large companies, SME and leasing. |
g | Deposits performance reflected the successful commercial strategy of recent quarters. |
g | In results, management of revenues in an environment of declining interest rates and lower provisions. |
Strategy and Activity
| Growth in loans and deposits, maintaining a solid funding structure, as underscored by a net loan-to-deposit ratio of 89%. |
| Loans rose 8% over the first quarter of 2014, backed by the Banks target segments: SMEs (+11%), companies (+9%), GBM (+14%), SME (+11%) and leasing (+16%). |
| In funds, and following the sharp increase underpinned by the successful commercial campaigns in the second half of 2014, the first quarters strategy was centred on management of spreads. |
| We continue to be the market leader in cards, mobile and online banking, marketing various products and initiatives, such as the BZWBK24 mobile channel, which has become more relevant with sales via this channel increasing six times in the last 12 months. |
| The Bank also continued the Next Generation Bank programme to develop at all levels. Its main goal is to become the bank of first choice. The board, all businesses and product segments are involved in this programme. |
Results
Attributable profit was 6% higher year-on-year at 90 million:
| Gross income rose 2% due to the impact of the following: |
- | On the one hand, the reduction of interest rates (-50 b.p. in the quarter) mainly affecting consumer interest rates due to the maximum established by the Lombard rate, and tougher regulation, were reflected in lower year-on-year net interest income (stabilising in the first quarter) and fee income. |
- | On the other, trading gains rose sharply backed by a strategy of interest rate hedging to offset the drop in net interest income. |
| Operating expenses reflected the impact of higher general and personnel costs, partly due to the variable remuneration plan approved. |
| Loan-loss provisions decreased over the first and the fourth quarters of 2014. Credit quality improved in the first quarter and the NPL ratio was 9 b.p. lower. |
| Our bank in Poland continues to produce better-quality results than its peers, according to the latest data available, underscored by the success of the commercial strategy and increased productivity. |
Poland. EUR million
o/ 4Q14 | o/ 1Q14 |
| ||||||||||||||||||||
|
|
|
|
|||||||||||||||||||
1Q15 | % | % w/o FX | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||
Gross income |
340 | (3.6 | ) | (4.0 | ) | 1.8 | 2.0 | |||||||||||||||
|
||||||||||||||||||||||
Net operating income |
191 | (8.8 | ) | (9.2 | ) | 1.9 | 2.0 | |||||||||||||||
|
||||||||||||||||||||||
Attributable profit to the Group |
90 | (4.1 | ) | (4.5 | ) | 6.1 | 6.3 | |||||||||||||||
|
||||||||||||||||||||||
Loans w/o repos |
19,132 | 7.4 | 2.7 | 9.8 | 7.5 | |||||||||||||||||
|
||||||||||||||||||||||
Funds |
24,227 | 2.9 | (1.6 | ) | 9.1 | 6.9 | ||||||||||||||||
|
||||||||||||||||||||||
Efficiency ratio (with amortisations) (%) |
43.8 | 3.2 | (0.0 | ) | ||||||||||||||||||
|
||||||||||||||||||||||
NPL ratio (%) |
7.33 | (0.09 | ) | (0.02 | ) | |||||||||||||||||
|
||||||||||||||||||||||
NPL coverage (%) |
61.6 | 1.3 | (3.0 | ) | ||||||||||||||||||
|
22
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u Main units of Continental Europe. Portugal
First quarter highlights
g | Attributable profit was 58% higher year-on-year, driven by net interest income and lower provisions. |
g | Funds increased, particularly mutual funds and demand deposits. |
g | In a still deleveraging market, credit has been stabilizing in the last few quarters. |
Strategy and Activity
| Loans declined 4% year-on-year, slowing the downward trend in the first quarter of 2015 (-0.5%). By segments, better performance in companies than the sector. On a like-for-like basis, Santander fell 0.2% compared to the 5% drop in the market. |
| Funds rose 6%, especially mutual funds (+29%) and demand deposits (+23%). The evolution of volumes improved the net loan-to-deposit ratio to 98%. |
| The banks strategy continues to focus on gaining more market share, particularly in companies, controlling NPLs, improving efficiency, cutting the funding cost and managing spreads on loans. |
| Of note in the first quarter among the main commercial actions was the launch of the Mundo 1/2/3 product in order to grow in the markets medium segment. This product includes a series of innovative solutions based on a current account that is linked to a card and a protection insurance policy. |
| As regards companies, the bank is still very focused on boosting lending and capturing new customers, backed by the Santander Advance programme launched at the end of 2014 and which has turned into a key tool. |
Results
Attributable profit increased 58% year-on-year to 56 million, due to the good performance of all the main lines of the income statement:
| Gross income was 4% higher, mainly because of net interest income where the funding cost improved, |
| Costs declined 1%, due to the commercial networks optimization on the basis of the business environment. |
| Loan-loss provisions were 36% lower and the cost of credit improved to 0.5%. In local criteria, the NPL and coverage ratios continued to be better than the systems average. |
The first quarter profit was clearly higher than in all the quarters of 2014, except for the fourth quarters when capital gains were generated from the sale of portfolios and provisions were below the quarterly average of last year.
Portugal. EUR million
o/4Q14 | o/1Q14 | |||||||||||||
|
|
|
|
|||||||||||
1Q15 | % | % | ||||||||||||
|
||||||||||||||
Gross income |
238 | (8.7 | ) | 4.4 | ||||||||||
|
||||||||||||||
Net operating income |
117 | (13.2 | ) | 10.1 | ||||||||||
|
||||||||||||||
Attributable profit to the Group |
56 | (22.9 | ) | 58.0 | ||||||||||
|
||||||||||||||
Loans w/o repos |
24,226 | (0.5 | ) | (4.4 | ) | |||||||||
|
||||||||||||||
Funds |
25,058 | (0.9 | ) | 6.0 | ||||||||||
|
||||||||||||||
Efficiency ratio (with amortisations) (%) |
50.9 | 2.5 | (2.6 | ) | ||||||||||
|
||||||||||||||
NPL ratio (%) |
8.96 | 0.07 | 0.70 | |||||||||||
|
||||||||||||||
NPL coverage (%) |
52.4 | 0.6 | 1.8 | |||||||||||
|
23
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u United Kingdom (changes in sterling)
First quarter highlights
g | Growth in business activity, both in retail (current account and mortgages) and corporate loans. |
g | Attributable profit up 14% year-on-year, fuelled by net interest income and drop in provisions. Over the fourth quarter up 15%. |
g | Investment programmes continued to drive customer satisfaction and underpin future efficiency improvement. |
g | The 1/2/3 World customers continued to grow, improving risk profile, customer loyalty and levels of activity. |
Strategy and Activity
| Lending increased 5% compared to March 2014, largely due to corporates (+9%) and mortgages (+1%). The PSA Finance UK limited joint venture completed in February, with a portfolio of £2,500 million at March 2015. |
| New gross mortgage lending was £5,000 million, including £990 million to first time buyers and £148 million of Help to Buy. Growth is expected to be in line with the market. |
| Support for UK businesses continued, with lending to corporates up 9% (+5% over the fourth quarter), in a contracting market. This performance is underpinned by the broader product suite and larger distribution capacity. |
| Deposits rose 3% year-on-year, driven by 40% increase in current accounts (+8% over the fourth quarter), growing at a rate of £1bn per month. Furthermore, opening of current accounts by corporates rose 24% while GBM and savings product balances decreased. |
| 1/2/3 World customers increased to 4.0 million, up 1.3 million in the last 12 months. Santander UK remained first choice for current account switchers since September 2013 with 94% of 1/2/3 Current Account customers having their primary bank account with us. |
| Improved customer satisfaction reflected the investments made in branch refurbishments, digital technology and new corporate business centres. |
| Santander UK is focussed on maintaining a strong balance sheet. At the end of March 2015, the CRD IV end point Common Equity Tier 1 capital ratio stood at 11.6% and leverage ratio was 3.7%. |
Results
The results showed higher profitability and attributable profit which amounted to 477 million as it continues to register sustained growth (+14% over the first quarter of 2014 and +15% over the fourth quarter).
| Net interest income rose 8% year-on-year, underpinned by improved margins (reduced cost of liabilities) and higher volumes. Net interest income / average customer assets improved to 1.87% in the first quarter of 2015, from 1.79% in the same period of 2014. |
| Operating expenses increased as a result of investment programmes in retail and corporate banking. These strategic investments underpin future efficiency improvements. |
| Loan-loss provisions fell 43%, with improved credit quality across the loan portfolios, conservative loan-to-value criteria, and supported by a benign economic environment. |
United Kingdom. EUR million
o/4Q14 | o/ 1Q14 | |||||||||||||||||||||
|
|
|
|
|||||||||||||||||||
1Q15 | % | % w/o FX | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||
Gross income |
1,551 | 7.7 | 1.4 | 16.7 | 4.7 | |||||||||||||||||
|
||||||||||||||||||||||
Net operating income |
736 | 9.2 | 2.8 | 15.8 | 3.9 | |||||||||||||||||
|
||||||||||||||||||||||
Attributable profit to the Group |
477 | 22.2 | 15.2 | 27.0 | 14.0 | |||||||||||||||||
|
||||||||||||||||||||||
Loans w/o repos |
275,654 | 10.2 | 2.9 | 19.8 | 5.2 | |||||||||||||||||
|
||||||||||||||||||||||
Funds |
223,932 | 8.7 | 1.5 | 17.0 | 2.8 | |||||||||||||||||
|
||||||||||||||||||||||
Efficiency ratio (with amortisations) (%) |
52.5 | (0.6 | ) | 0.4 | ||||||||||||||||||
|
||||||||||||||||||||||
NPL ratio (%) |
1.75 | (0.04 | ) | (0.13 | ) | |||||||||||||||||
|
||||||||||||||||||||||
NPL coverage (%) |
41.2 | (0.7 | ) | (1.7 | ) | |||||||||||||||||
|
24
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u Main units of Latin America. Brazil (changes in local currency)
First quarter highlights
g | Strategy to boost commercial activity, customer loyalty and more sustainable revenues with less risk. |
g | Lending and funds remained dynamic. |
g | Attributable profit rose 41% year-on-year due to higher gross income, cost control, and lower provisions and minority interests. |
g | Higher revenues, particularly net interest income which grew for the second quarter running. |
Strategy and Activity
| Lending rose 17% year-on-year (+6% in the first quarter). Both periods registered the exchange rate impact on the dollar portfolios and the entry of Bonsucesso. Excluding them, loans increased 11% year-on-year and 2% quarter-on-quarter. |
Strong rises in corporates and large companies (+39%, partly due to balances in dollars), mortgages (+35%) and BNDES (+21%).
| Better trend in loans to SMEs which increased 6% year-on-year compared to flat growth the previous year. |
| Customer funds grew 12%. Mutual funds performed better and increased 17%, and demand and savings deposits 7%, in order to increase customer loyalty and transactions. |
Strategic priorities are being focused on business with individual customers and SMEs, to move forward with a more flexible business model, adapted to each individual customers needs. In SMEs, we are strengthening adquirencia, while we continued with the gradual introduction of Santander Negocios & Empresas, which offers a wide and complete range of products and services to customers.
| Also, focusing on customers we are prioritizing multi-channel activity, with more accessible and easy-to-operate electronic channels, speeding up the opening of current accounts and implementing the new business model CERTO which improves and increases the commercial capacity, efficiency and customer relationships. In addition, the start-up of the association with Banco Bonsucesso, S.A., boosted payroll business. |
Results
Pre-tax profit was 23% higher. After taxes and minority interests, which are lower as a result of last Octobers acquisition, attributable profit increased 41% year-on-year to 516 million:
| Gross income rose 6% year-on-year. Net interest income performed well, and so did fee income which grew 12%, notably from insurance and cards. |
| Operating expenses increased 3% (lower than inflation), following the investments made over the last few years to improve operational efficiency. |
| Loan-loss provisions declined 9%, as a result of selective growth in the portfolio (profitability/risk mix). Credit quality indicators continued to improve: the cost of credit dropped 120 b.p. to 4.6% from 5.8% in the first quarter of 2014 and the NPL ratio improved by 84 b.p. to 4.90% (-15 b.p. in the quarter). |
Attributable profit was 34% more than the fourth quarters, with similar trends in the main lines: rising revenues, and costs and provisions falling.
Brazil. EUR million
o/ 4Q14 | o/ 1Q14 |
| ||||||||||||||||||||
|
|
|
|
|||||||||||||||||||
1Q15 | % | % w/o FX | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||
Gross income |
3,046 | 2.3 | 3.5 | 6.8 | 6.0 | |||||||||||||||||
|
||||||||||||||||||||||
Net operating income |
1,870 | 11.2 | 12.4 | 8.8 | 8.0 | |||||||||||||||||
|
||||||||||||||||||||||
Attributable profit to the Group |
516 | 31.9 | 33.6 | 41.8 | 40.8 | |||||||||||||||||
|
||||||||||||||||||||||
Loans w/o repos |
76,336 | (2.7 | ) | 5.6 | 5.1 | 17.5 | ||||||||||||||||
|
||||||||||||||||||||||
Funds |
85,802 | (6.4 | ) | 1.5 | 0.2 | 12.0 | ||||||||||||||||
|
||||||||||||||||||||||
Efficiency ratio (with amortisations) (%) |
38.6 | (4.9 | ) | (1.1 | ) | |||||||||||||||||
|
||||||||||||||||||||||
NPL ratio (%) |
4.90 | (0.15 | ) | (0.84 | ) | |||||||||||||||||
|
||||||||||||||||||||||
NPL coverage (%) |
95.2 | (0.2 | ) | | ||||||||||||||||||
|
25
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u Main units of Latin America. Mexico (changes in local currency)
First quarter highlights
g | The expansion plan and commercial strategy are reflected in commercial activity and market share gains. |
g | Focus on the most profitable segments: Select, SMEs, companies and infrastructure. |
g | Attributable profit rose 13% year-on-year due to higher gross income and a lower cost of credit. |
g | The improvement in commercial revenues absorbed interest rates at lows and the portfolios change of mix. |
Strategy and Activity
| Lending increased 19% and deposits without repos 12%. This spurt in growth was due to the greater installed capacity, combined with more products and better sales platforms. |
| Lending growth was mainly due to SMEs (+24%), benefiting from the launch of products such as Pyme tasa fija and Pyme total, mortgages (+15%) and consumer credit (+20%). Credit cards is the segment of least growth (+4%), but outperformed a subdued market. Various campaigns were launched in the first quarter to place and use credit cards. |
| Deposits grew and their structure improved, as more focus was placed on the demand deposits of individuals (+17%). Mutual funds increased 10%. |
| The expansion plan begun in 2012 has already seen the opening of 194 new branches (nine in the first quarter), many of them specialised by segments. The plan to open 200 branches is expected to be completed by the end of June. |
| Multi-channel activity continued to be fostered (new ATMs, mobile and online banking initiatives) and the creation of strategic alliances such as that with 7-Eleven, which provides basic banking services via its network of 1,853 shops. |
Results
Pre-tax profit increased 15%. After deducting taxes (higher charge of 23%) and minority interests, attributable profit was 167 million (+13% year-on-year).
| Gross income rose 8% year-on-year. Net interest income was 11% higher due to growth in lending, which offset interest rates still at low levels and the change of mix of the credit portfolio. Trading gains also rose, though from a 2014 first quarter when they were low. |
| Fee income, on the other hand, declined 5% due to the weak revenues from means of payment and investment banking. |
| Operating expenses grew 6% year-on-year due to new commercial projects and the greater installed capacity. These strategic initiatives contribute competitive advantages and are aligned with the efficiency plans underway. |
| Loan-loss provisions increased 10%, well below the growth in lending, as a result of which the cost of credit improved by 67 b.p. Credit quality remained stable. |
Profit was lower over the fourth quarter due to the impact of seasonal factors on gross income and costs, and higher provisions and tax charge.
Mexico. EUR million
o/ 4Q14 | o/1Q14 |
| ||||||||||||||||||||
|
|
|
|
|||||||||||||||||||
1Q15 | % | % w/o FX | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||
Gross income |
833 | 5.0 | 2.1 | 16.9 | 8.4 | |||||||||||||||||
|
||||||||||||||||||||||
Net operating income |
484 | 2.7 | (0.2 | ) | 19.0 | 10.4 | ||||||||||||||||
|
||||||||||||||||||||||
Attributable profit to the Group |
167 | (9.9 | ) | (12.6 | ) | 21.3 | 12.5 | |||||||||||||||
|
||||||||||||||||||||||
Loans w/o repos |
29,827 | 12.5 | 4.0 | 29.7 | 18.9 | |||||||||||||||||
|
||||||||||||||||||||||
Funds |
39,540 | 8.9 | 0.7 | 21.6 | 11.4 | |||||||||||||||||
|
||||||||||||||||||||||
Efficiency ratio (with amortisations) (%) |
41.9 | 1.3 | (1.0 | ) | ||||||||||||||||||
|
||||||||||||||||||||||
NPL ratio (%) |
3.71 | (0.13 | ) | 0.09 | ||||||||||||||||||
|
||||||||||||||||||||||
NPL coverage (%) |
88.4 | 2.3 | (10.2 | ) | ||||||||||||||||||
|
26
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u Main units of Latin America. Chile (changes in local currency)
First quarter highlights
g | The commercial transformation is reflected in greater activity in target segments in lending and funds. |
g | Increase in transactions with loyalty customers. Customer attention quality maintained and migration to Select. |
g | Profit of 109 million, with year-on-year and quarter-on-quarter comparisons affected by lower inflation. |
Strategy and Activity
| Santander is the leading bank in Chile in terms of assets and customers and has a marked retail focus (individuals and SMEs). The group maintains its strategy of improving long-term profitability in a scenario of lower spreads and greater regulation. |
| Lending increased 9% year-on-year, with a greater advance in target segments: companies (+9%) and high income clients (+13%). |
| Funds rose 15%, with similar performance of deposits (+15%) and mutual funds (+16%). |
| The focus in the first quarter was on the special features of the summer holidays. The quality of customer attention, business dynamism and the increase in loyalty customers were maintained. This strategy is supported by the use of NEO CRM and channels such as VOX and Internet. |
| High-income clients continued to migrate to Select (it tends to 41% of potential customers). The medium-income segment is progressing with the reconversion of traditional branches to the new attention model. There are currently five pilot branches, which have shown advances and been well received by customers. |
Results
Attributable profit was 17% lower year-on-year, largely because of reduced revenues from the UF inflation-indexed portfolio:
| The UF was -0.02% in the first quarter (+1.3% a year earlier). This impact was partly offset by greater lending and a better mix of deposits, as well as by higher trading gains due to the good dynamics of customer activity and greater results from the asset and liability management portfolio. |
| Operating expenses were up 8% due to the indexation of contracts, rentals and salaries to year-on-year inflation, as well as the impact of the pesos depreciation on dollar- and euro-indexed IT service contracts. |
| Loan-loss provisions rose 5%, which represented an improvement in terms of the cost of credit. |
Attributable profit was 37% lower than in the fourth quarter, a period when net interest income was particularly high (quarterly UF change of 1.9%) and taxes were released due to the tax reform.
Chile. EUR million
o/4Q14 | o/1Q14 | |||||||||||||||||||||
|
|
|
|
|||||||||||||||||||
1Q15 | % | % w/o FX | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||
Gross income |
554 | (8.9 | ) | (14.4 | ) | 4.0 | (3.3 | ) | ||||||||||||||
|
||||||||||||||||||||||
Net operating income |
320 | (16.2 | ) | (21.4 | ) | (3.6 | ) | (10.3 | ) | |||||||||||||
|
||||||||||||||||||||||
Attributable profit to the Group |
109 | (32.7 | ) | (37.0 | ) | (11.2 | ) | (17.4 | ) | |||||||||||||
|
||||||||||||||||||||||
Loans w/o repos |
35,567 | 12.9 | 3.5 | 23.4 | 9.3 | |||||||||||||||||
|
||||||||||||||||||||||
Funds |
32,109 | 11.9 | 2.6 | 30.3 | 15.5 | |||||||||||||||||
|
||||||||||||||||||||||
Efficiency ratio (with amortisations) (%) |
42.3 | 5.1 | 4.5 | |||||||||||||||||||
|
||||||||||||||||||||||
NPL ratio (%) |
5.88 | (0.09 | ) | (0.11 | ) | |||||||||||||||||
|
||||||||||||||||||||||
NPL coverage (%) |
52.0 | (0.4 | ) | 1.3 | ||||||||||||||||||
|
27
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u Other units of Latin America. Argentina (changes in local currency)
First quarter highlights
g | Growth and trends in lending and deposits very aligned with the market. |
g | Profit was 36% higher year-on-year, spurred by gross income. |
g | Commercial revenues increased due to more business and transactions (collections, means of payment, etc). |
g | Operating expenses increased because of the opening of more branches and transformation projects. |
Strategy and Activity
| Loans increased 26% year-on-year, notably those to large companies and consumer credit. Deposits rose 33% (time: +31% and demand:+35%). |
| The Banks strategy continued to focus on strengthening penetration and loyalty with high-income clients and SMEs. The Select products were strengthened for the high-income segment and new spaces and specialised corners continued to be opened, which boosted cross-selling to these customers. |
| The expansion and transformation plan remained in place. Twelve new branches were opened in the first quarter and 91 were totally transformed. Some 200,000 customers are now using the Santander Rio Mobile app. |
Results
| Attributable profit was 80 million, 36% more than the first quarter of 2014. |
| The commercial strategy is reflected in a 33% rise in gross income, most notably in net interest income (+44%). |
| Operating expenses rose 49% due to the increase in the number of branches, the transformation and technology projects and anticipating the review of the collective bargaining agreement. Net operating income was 17% higher. |
| Loan-loss provisions were down 15%. Credit quality is high: cost of credit of 2.32%, NPL ratio of 1.59% and coverage of 143%. |
| Profit was 4% lower than in the fourth quarter of 2014, due to the higher costs already pointed out, as gross income was up 12% and provisions were virtually unchanged. |
u Other Latin American units. Peru (changes in local currency)
First quarter highlights
g | Business remained strong, both lending and deposits. |
g | Attributable profit rose 36% year-on-year due to higher gross income. |
Strategy and Activity
| Lending increased 23% year-on-year and deposits 26%, complemented by growth in stable medium-term funding. |
| The strategy continued to be aimed at boosting lending to the corporate segment, global customers and the countrys large companies, as well as providing investment banking advisory services in public infrastructure. |
| Particular importance is given to a close relationship with customers and quality of service, taking advantage of synergies with other Group units. |
Results
| Profit was 7 million spurred by the rise in net operating income (+46% year-on-year). |
| Loan-loss provisions declined 21%, due to the good performance of the portfolio (NPL ratio of 0.24% and very high coverage). |
28
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u Other units of Latin America. Uruguay (changes in local currency)
First quarter highlights
g | Double-digit growth in loans and deposits. |
g | Attributable profit up 23% year-on-year and 14% quarter-on-quarter. Both rises due to higher revenues and lower costs. |
Strategy and Activity
| The Group continues to be the countrys leading private sector bank, with a strategy to grow in retail banking, improve efficiency and the quality of service. |
| Lending rose 10% year-on-year, notably consumer credit (+21%) and SMEs (+24%). Deposits increased 17%. |
| Noteworthy in the first quarter was the launch of Select Experience, which increased deposits by 24% in this segment, the Advance programme for SMEs and the structuring and placement of sovereign bonds in the international market. |
| The number of complaints came down in the quarter and response time improved. |
Results
| Attributable profit of 18 million, up year-on-year and quarter-on-quarter, fuelled by net operating income (+33% and +19%, respectively). |
| Over the first quarter, good performance of net interest income (+9%) and fee income (+20%), combined with cost down 3% as a result of the efficiency plan developed in 2014. |
| Loan-loss provisions increased, although from a small base, and credit quality remained excellent (NPL ratio of 1.08% and coverage of 240%). |
u Other units of Latin America. Colombia
| Banco Santander de Negocios Colombia, a new Group subsidiary, began to operate in January 2014. The new bank has a banking licence and capital of $100 million. As a second-tier bank, its target market is the corporate and business one, with a special emphasis on global customers, customers of the Groups International Desk and those local customers becoming more international. |
| It focuses on offering investment banking, treasury and risk hedging products, foreign trade financing and working capital products in local currency, such as confirming. |
29
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
BUSINESS INFORMATION BY GEOGRAPHY |
u United States (changes in dollars)
First quarter highlights
g | Santander Bank grew selectively in deposits and loans. |
g | SCUSA continued its strong growth in lending and servicing activity. |
g | Attributable profit was 28% higher year-on-year (+56% in euros), mainly due to SCUSAs revenue growth. |
g | Further investments to improve commercial activity and comply with regulatory requirements. |
Strategy and Activity
| Santander in the United States includes the holding SHUSA, retail banking via Santander Bank and Banco Santander Puerto Rico, as well as the specialised consumer finance activity of Santander Consumer USA (SCUSA). |
| Santander Banks credit strategy centres on companies and auto finance (backed by synergies with SCUSA). Total lending increased 5% quarter-on-quarter and 9% year-on-year, excluding the impact of portfolio sales and securitisations for an amount of $4,100 million since June 2014. |
| The strategy in funds is to increase core deposits and reduce balances of the more expensive time deposits. Penetration of the public institutions segment continued. Total deposits excluding repos increased 4% in the quarter and 10% year-on-year. |
| Deleveraging continued in Puerto Rico in order to reduce balance sheet risk. |
| SCUSA continued to optimize its business mix between assets retained on the balance sheet, assets sold and more servicing of portfolios (agreements with Bank of America and Citizens Bank). Strong origination business continued, backed by the agreement with Chrysler and personal credit. |
| The Group continued to invest in human resources and technology in order to improve commercial activity and comply with the regulators requirements. |
| We are strengthening our executive teams, risk management models, data bases and basic control functions. This is part of a multi-annual project to improve the bank and meet the regulators expectations. |
Results
Attributable profit was 246 million, 28% more than the first quarter of 2014 thanks to higher gross income and lower provisions.
| Gross income rose 11%, mainly due to SCUSA, as a result of greater originations, which spurred net interest income, as well as sales of portfolios and servicing in other revenues. Santander Banks net interest income is under pressure from lower than expected interest rates, partly offset by balance sheet repositioning in the last part of 2014. |
| Operating expenses increased 9%, very affected by the efforts made in regulatory compliance and investments in technology. |
| Loan-loss provisions declined 4% thanks to SCUSA, reflecting the enhanced credit quality. Normalisation trend at Santander Bank after recording very low levels in 2014 (recovery in the first quarter). |
Attributable profit was lower than in the fourth quarter of 2014, because that quarter registered the capital gains from the sale of assets due to optimisation of Santander Banks balance sheet.
United States. EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||||
1Q15 | % | % w/o FX | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||
Gross income |
1,766 | 16.3 | 4.7 | 35.2 | 11.1 | |||||||||||||||||
|
||||||||||||||||||||||
Net operating income |
1,136 | 19.2 | 7.5 | 36.9 | 12.4 | |||||||||||||||||
|
||||||||||||||||||||||
Attributable profit to the Group |
246 | (0.9 | ) | (11.7 | ) | 55.9 | 28.1 | |||||||||||||||
|
||||||||||||||||||||||
Loans w/o repos |
82,751 | 17.2 | 3.9 | 33.5 | 4.2 | |||||||||||||||||
|
||||||||||||||||||||||
Funds |
60,145 | 25.5 | 11.2 | 49.9 | 17.0 | |||||||||||||||||
|
||||||||||||||||||||||
Efficiency ratio (with amortisations) (%) |
35.7 | (1.6 | ) | (0.8 | ) | |||||||||||||||||
|
||||||||||||||||||||||
NPL ratio (%) | 2.30 | (0.24 | ) | (0.58 | ) | |||||||||||||||||
|
||||||||||||||||||||||
NPL coverage (%) |
210.7 | 17.9 | 47.4 | |||||||||||||||||||
|
30
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
BUSINESS INFORMATION BY GEOGRAPHY |
First quarter highlights
g | This area incorporates the functions of the Group balance sheet management, and management of capital and reserves, as well as the parent bank financial stakes. |
g | Adequate management of each risk (balance sheet, liquidity and exchange rate) is carried out by the Groups corporate centre, using diversified instruments of high quality and liquidity, and optimising costs. |
g | Reduced revenues year-on-year from the assets portfolio and lower cost of liabilities, higher regulatory costs and lower recovery of taxes. |
g | Lower losses than in the fourth quarter due to reduced provisions. |
Strategy / Functions and Activity
| Global balance sheet management functions developed by the Financial Management area: |
- | Active management of interest rate risk to ease the impact of interest rate changes on net interest income, conducted via positions in bonds and derivatives of high credit quality, very liquid and low capital consumption. |
- | Structural management of liquidity risk to finance the Groups recurring activity. This is achieved by diversifying the various funding sources (issues and securitisations) and maintaining an adequate profile (volumes, maturities and costs). |
- | Dynamic management of the exposure to exchange rates on equity and on the counter value of units results in euros for the next 12 months. Net investments in equity covered by 16,833 million (Brazil, UK, Mexico, Chile, US, Poland and Norway) with various instruments (spot, fx, forwards and tunnels of options). |
| Total management of capital and reserves: capital assigned to each unit, as well as injecting the liquidity that some business units might need. The price at which these operations are conducted is the market rate (euribor or swap) plus the premium which, in concept of liquidity, the Group supports by immobilizing funds during the tenor of the operation. |
| Lastly, and marginally, Corporate Activities reflects the stakes of a financial nature that the Group has under its policy of optimizing investments. Of note in 2015 is Metrovacesa stake which until December 2014 was recorded by the equity accounted for method. |
Results
In year-on-year terms:
| Lower revenues due to reduced results from centralized management of interest rate and exchange rate risk, which was partly offset by the lower funding cost of issuances from the fall in interest rates. |
| Increased operating expenses because of expenses related to corporate operations underway (recorded in this area until in effect) and higher costs resulting from regulatory requirements. |
| Other income which records real estate provisions and various contingencies posted losses of 117 million, 44 million higher than in the first quarter of 2014. |
| Lastly, lower recovery of taxes due to the better business evolution in Spain. |
| In relation to the fourth quarter, the lower losses were due the fact that in the fourth quarter higher provisions for contingencies were recorded and a higher allocation for taxes. |
Corporate Activities. EUR million
1Q15 | 4Q14 | % Var, | 1Q14 | % Var, | ||||||||||||||||
|
||||||||||||||||||||
Gross income |
(252 | ) | (7 | ) | | (224 | ) | 12.1 | ||||||||||||
|
||||||||||||||||||||
Net operating income |
(460 | ) | (188 | ) | 144.3 | (416 | ) | 10.5 | ||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
(585 | ) | (681 | ) | (14.1 | ) | (405 | ) | 44.2 | |||||||||||
|
31
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
INFORMATION BY GLOBAL BUSINESS |
First quarter highlights
g | The transformation of our retail banking model to one that is increasingly more simple, personal and fair continued. |
g | Customer-focused, developing specialised models, ranges of simple products and global proposals. |
g | Drive in multi-channels, particularly digital ones. |
g | Attributable profit of 1,933 million, 41% more than in the first quarter of 2014 (+32% excluding the forex effect). |
Strategy and Activity
Significant progress continued to be made in the programme to transform retail banks based on the following principals: improved knowledge of our customers and of their satisfaction, specialised management of each segment, global proposals and development of a multi-channel distribution model with the thrust of digital channels. The main actions are set out below.
In order to improve customer productivity and satisfaction, use of the new commercial tool NEO CRM is being extended. It is already installed in Chile (the origin of this best practice), Brazil, US and Spain, and will be transferred to other units this year.
Specialised solutions were launched for individual customers with different income levels, including:
| Innovative products with a greater degree of engagement: continued success of the 1|2|3 World range in the UK, launch of the Mundo 1|2|3 in Portugal and similar products in Poland and Germany. |
| Expansion of the Santander Select offer, specialised attention model for high-income clients. Installed in all countries and providing service to more than two million customers. |
| In Private Banking, homogeneous model that provides integral solutions via specialised units. This model was recognised by the magazine Euromoney as the best private bank in 2015 in Argentina, Chile and Portugal. |
Specialised solutions were also launched for companies of all sizes and sectors:
| Santander Advance: innovative proposal value for SMEs, with the launch in the quarter of new initiatives such as TPV virtual and Conecta tu Pyme, where customers can have a virtual showcase and even an online shop. |
| Santander Passport: specialised attention model for companies with international activity. Already launched in eight countries and in China through the agreement with the Bank of Shanghai. |
| Santander Trade: unique portal in the financial system that helps to internationalise companies activity. Reinforced with Santander Trade Club, an online community that enables the Banks clients in different countries to get in touch with one another and which already has 10,000 companies in 11 countries. |
The digital transformation is a strategic priority, and the Bank continues to advance in strengthening multi-channels with new and better commercial websites, new applications and capabilities for mobile phones (Santander Wallet in Spain, app for tablet), as well as programmes to encourage clients to join digital channels in Spain, UK, Brazil and Portugal.
Results
Attributable profit of 1,933 million (+41% year-on-year and 32% higher excluding the forex impact).
| This performance was due to the main lines of the income statement: 7% rise in gross income, mainly due to net interest income; control of costs, which only rose 1% in real terms, and 13% drop in loan-loss provisions. All excluding the exchange rate impact. |
Retail Banking. EUR million
o/4Q14 |
o/1Q14 |
|||||||||||||||||||||
1Q15 | % | % w/o FX | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||
Gross income |
10,298 | 2.9 | (0.1 | ) | 13.5 | 7.0 | ||||||||||||||||
|
||||||||||||||||||||||
Net operating income |
5,680 | 3.3 | 0.2 | 15.7 | 8.7 | |||||||||||||||||
|
||||||||||||||||||||||
Attributable profit to the Group |
1,933 | (2.1 | ) | (5.2 | ) | 40.6 | 31.7 | |||||||||||||||
|
||||||||||||||||||||||
Loans w/o repos |
706,301 | 7.5 | 3.2 | 14.3 | 6.1 | |||||||||||||||||
|
||||||||||||||||||||||
Funds |
711,716 | 5.8 | 2.5 | 13.8 | 7.3 | |||||||||||||||||
|
32
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
INFORMATION BY GLOBAL BUSINESS |
u Global Wholesale Banking (SGB&M)
First quarter highlights
g | Attributable profit of 464 million (-6% year-on-year and 52% quarter-on-quarter in constant euros). |
g | Positive evolution of gross income, higher provisions and operating expenses due to investments in franchises underway. |
g | Reference position in Europe and Latin America in sindicated corporate loans, project finance and issues, among others. |
Strategy and Activity
| SGB&M maintained the lines of action begun in 2014: develop the sale of products to all the Banks clients, foster transaction business, further the construction of the customer franchise in the UK, US and Poland and deepen our coverage in Asia and the Andean region, in line with the Groups expansion in these areas. |
Noteworthy developments, among others:
| Trade finance, increased in most countries, particularly in Spain, the rest of continental Europe and Brazil. The Group held its leadership in export finance and strong growth in Working Capital Solutions. Of note was the Carnival operation with a 450 million financing, guaranteed by the Italian export credit agency. SGB&M was the mandated lead arranger with a 150 million participation. |
| Cash management, made a solid contribution, particularly in Brazil, Mexico, Chile and UK, with higher volumes and more active customers in transaction business. |
| In syndicated corporate loans, we continued to be a reference in Europe and Latin America. Of note in the first quarter was the syndicated loan for Sacyr to refinance the acquisition of 20% of Repsol for $2,265 million, among other operations. In Project Finance, where we remained the leader in Latin America and Spain, we provided finance to First Reserve for several wind-power plants in the US and participated as underwriter and mandated lead manager of the light rail network in Sydney, Australia. |
| Of note in Corporate Finance, was the big rise in activity in equity capital markets, where Santander participated in the stock market listing of AENA (Spain) and Abengoas Yieldco (US), among other. |
| In the capital markets, Santander continued to consolidate its business in Europe with strong activity in all segments, while in Latin America it was involved in the regions key operations. |
| As for markets activity, positive evolution of revenues from sales business (growth in UK and Latin America). Smaller year-on-year contribution from management of books. |
Results (in constant euros)
SGB&Ms results were supported by the strength and diversification of customer revenues (83% of the total).
| The area generated in the first quarter 12% of the total gross income of the Groups operating areas and 19% of attributable profit. |
| Gross income increased 5% year-on-year due to net interest income and fee income (+17% combined). Mixed performance by activity. Global Transaction Banking rose 5% against a backdrop of contained spreads and low interest rates. Financing Solutions and Advisory up 10%, reflecting the soundness of various businesses. Lastly, customer revenues in Global Markets were 19% lower because of the reduced contribution of the European units. |
| Operating expenses increased due to investments in high potential markets, particularly UK, Poland and Asia, and loan-loss provisions increased, mainly in Brazil. |
Gross income was 28% higher than in the fourth quarter and attributable profit up 52%.
Global Wholesale Banking. EUR million
o/ 4Q14 |
o/ 1Q14 |
|||||||||||||||||||||
1Q15 | % | % w/o FX | % | % w/o FX | ||||||||||||||||||
|
||||||||||||||||||||||
Gross income |
1,398 | 30.9 | 27.6 | 9.1 | 5.4 | |||||||||||||||||
|
||||||||||||||||||||||
Net operating income |
898 | 49.7 | 46.3 | 6.6 | 3.9 | |||||||||||||||||
|
||||||||||||||||||||||
Attributable profit to the Group |
464 | 58.5 | 52.4 | (3.1 | ) | (6.0 | ) | |||||||||||||||
|
||||||||||||||||||||||
Loans w/o repos |
92,987 | 5.8 | 4.7 | 22.8 | 19.0 | |||||||||||||||||
|
||||||||||||||||||||||
Funds |
65,459 | 15.3 | 13.4 | 13.1 | 10.8 | |||||||||||||||||
|
33
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
CORPORATE GOVERNANCE |
| Institutional information |
In order to foster the informed participation of shareholders at the Annual General Meeting, all the proposed agreements, the relevant reports of administrators and other documentation were published on February 25, 2015 on the Groups website (www.santander.com), as well as the Groups 2014 Annual Report and the reports of the committees of auditing, appointments, remuneration and risk supervision, regulation and compliance.
These reports set out the main activities of the board and its committees in 2014, including detailed information on the rules and procedures on which the Banks corporate governance model is based.
| Annual General Shareholders Meeting |
The Banks ordinary AGM was held on March 27 and attended by a total of 471,628 shareholders (in person and represented) holding 8,397,610,313 shares (59.72% of the Banks share capital).
The agreements submitted to a vote received on average 93.71% of votes in favour, having approved with 95.02% of votes the Banks management during 2014.
For the first time the directors remuneration policy was submitted to the AGMs binding approval; the policy for 2015 and 2016 obtained 91.66% of votes in favour. This policy covers the remuneration of directors as such and the performance of executive functions for these years, including the amount of the annual fixed remuneration and its change in the period to which the policy refers, as well as the various parameters for setting the variable remuneration components. It also includes the main terms and conditions of executive directors contracts.
Investors and analysts positively viewed, among other things, that a portion of the variable remuneration for 2015 and 2016 depends on meeting certain multi-annual objectives such as customer satisfaction and loyalty and the satisfaction of employees.
Among the agreements adopted by the meeting was the ratification as directors of Mr. José Antonio Álvarez Álvarez, Mr. Bruce Carnegie-Brown, Mr. Carlos Fernández González and Ms. Sol Daurella Comadran the first one as the Chief Executive Officer and the other three as independent directors - , as well as the re-election of Mr. Juan Rodríguez Inciarte, Mr. Matias Rodríguez Inciarte, Mr. Juan Miguel Villar Mir and Mr. Guillermo de la Dehesa Romero as directors, the first two as executive directors, the third as an independent director and Mr. de la Dehesa Romero as a non-executive director (neither proprietary nor independent), as his continuation in the post for more than 12 years at the expiry of his mandate prevented him from re-election as an independent director.
As a result of these ratification and re-election agreements for a period of three years, the board has 15 members, five of whom are executive and 10 non-executive. Of the latter, eight are independent, one proprietary and one neither proprietary nor independent.
The website (www.santander.com) has full information of the agreements adopted at the AGM.
34
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
CORPORATE SOCIAL RESPONSIBILITY |
Corporate Social Responsibility
Grupo Santander continues to develop initiatives under its commitment to Corporate Social Responsibility. The main events in the first quarter are set out below:
Santander, a responsible and committed Bank
| Banco Santanders mission is to help people and businesses prosper and be the best retail and commercial bank that earns the lasting confidence of our people, customers, shareholders and society, as a Simple, Personal and Fair institution. |
Sustainability Report
| Santander published its 2014 Sustainability Report (available at www.santander.com). This report covers the Groups sustainability strategy and the main initiatives in this sphere at the corporate level, as well as those developed in each of the countries where Santander operates. It is the Groups key communication tool in sustainability, and has been verified by Deloitte. |
The report is part of the annual report and its contents are fully aligned with Grupo Santanders new corporate strategy and culture. It deals with the aspects demanded by the various stakeholders and sustainability indices, such as corporate governance, employees, customers, shareholders, suppliers, the environment and the community.
The report was drawn up after internal and external studies to identify the priority economic, social and environmental aspects of stakeholders and so be able to respond to their main demands.
| For the first time, the objectives set by the Group for the main stakeholders (employees, customers, shareholders and society) are made public. |
| In the sphere of the environment, the three main lines of action are listed: control and reduction of in-house consumption, financial products with environmental criteria and incorporation of social and environmental criteria for risk analysis in large loans, in accordance with the Equator Principles. |
As regards the main environmental indicators, the Groups electricity consumption was 3% lower in 2014 than in 2013 and emission of greenhouse gases was down 5%.
Investment in the community
| Santander UK supported the sixth edition of the 2015 Student Enterprise Conference, Europes most important meeting of student entrepreneurs. The event attracted more than 800 university students and the Banks professionals in the UK and at it the Santander Universities Company Portal was presented. This is a new tool which enables users to connect with other entrepreneurs, exchange good practices and acquire knowledge on how to put into effect a business idea and launch it on the market. |
| Ana Botín, executive chairman of Santander Group, and the rector of the Carlos III University in Madrid signed an agreement to create a pioneering research institute in Big Data for financial services. |
| Under the corporate framework of financial education, Mr. José Antonio Álvarez, chief executive officer of Banco Santander, inaugurated the programme Tus finanzas, tu futuro, an initiative that is part of the European Money Week and promoted by the Spanish Banking Association (AEB) and Junior Achievement. The programme aims to improve the financial education of young people and incorporates more than 40 Banco Santander employees on a voluntary basis who give sessions on basic financial knowledge in various schools around Spain. |
| As regards the participation of the Banks teams in initiatives supporting the community, the VII call for social projects ended in March. This event enables the Banks employees in Spain to propose projects developed by NGOs in the spheres of childrens education, social exclusion, health and disability, and international co-operation. |
| The 10 winning projects, chosen by employees votes, are financed thanks to the contributions of the Banks professionals who participate in the programme Euros de tu nómina, which are matched by the Bank. Contributions totaled more than 368,000 and were handed in on April 13. |
35
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
THE SANTANDER SHARE |
Shareholder remuneration
| Under the 2014 Santander Dividendo Elección programme (scrip dividend), shareholders could opt in January to receive in cash or in shares the amount equivalent to the third dividend (0.146 per share). In order to tend to those who chose the latter option (83.7% of the capital), 262,578,993 new shares were issued. |
| In April, and also under the same programme, shareholders were able to opt to receive the amount equivalent to the fourth dividend in cash or in shares. Every shareholder received a free allotment of new shares for each share they own. |
| Shareholders were able to sell the rights to the Bank at a set price (0.151 gross per right), to the stock market between April 14 and 28 at the market price, or receive new shares in the proportion of one new share for every 46 rights (in the last two cases without withholding tax*). In order to meet the request for new shares, a capital increase was carried out for a maximum of 152,832,455 (represented by 305,664,910 shares). |
| The total shareholder remuneration for 2014 was 0.60 per share. |
Performance of the Santander share
| Stock markets ended higher, mainly due to the European Central Banks stimulus programme. |
| The Santander share ended March at 7.017 per share (+0.3% since the end of 2014), a smaller rise than the Ibex-35 (+12.1%), the DJ Stoxx Banks (+13.5%) and the DJ Stoxx 50 (+14.3%). |
Capitalisation and trading
| At the end of March, Santander was the largest bank in the euro zone by market capitalization (98,663 million) and the 11th in the world. The shares weighting in the DJ Stoxx 50 was 2.6%, 8.8% in the DJ Stoxx Banks and 17.9% in the Ibex-35. |
| A total of 7,950 million Santander shares were traded in the first quarter with an effective value of 49,961 million, among the highest of the EuroStoxx, and a liquidity ratio of 57%. The number of shares traded daily was 126.2 million (793.0 million). |
Shareholder base
| The total number of shareholders at the end of March was 3,230,808, of which 2,981,057 are European (83.03% of the capital stock) and 232,971 from the Americas (16.53%). |
| Excluding the Banks board, which holds 1.31% of the capital, retail shareholders have 41.75% and institutional ones 56.94%. |
(*) | The options, maturities and procedures indicated could present special features for shareholders holding Santander shares in the various foreign stock markets where the Bank is listed. |
36
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
FINANCIAL INFORMATION |
37
JANUARY - MARCH | FINANCIAL REPORT 2015 | APPENDIX | ||
FINANCIAL INFORMATION |
Quarterly Income statement. Consolidated
EUR million
2014 | 2015 | |||||||||||||||||||
|
|
|
|
|||||||||||||||||
1Q | 2T | 3T | 4Q | 1Q | ||||||||||||||||
|
||||||||||||||||||||
Net interest income | 6,992 | 7,370 | 7,471 | 7,714 | 8,038 | |||||||||||||||
|
||||||||||||||||||||
Net fees |
2,331 | 2,403 | 2,439 | 2,524 | 2,524 | |||||||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
767 | 511 | 952 | 620 | 695 | |||||||||||||||
|
||||||||||||||||||||
Other operating income |
34 | 204 | 99 | 182 | 186 | |||||||||||||||
|
||||||||||||||||||||
Dividends |
31 | 220 | 72 | 112 | 33 | |||||||||||||||
|
||||||||||||||||||||
Income from equity-accounted method |
65 | 42 | 72 | 64 | 99 | |||||||||||||||
|
||||||||||||||||||||
Other operating income/expenses |
(63 | ) | (58 | ) | (45 | ) | 6 | 53 | ||||||||||||
|
||||||||||||||||||||
Gross income |
10,124 | 10,488 | 10,961 | 11,040 | 11,444 | |||||||||||||||
|
||||||||||||||||||||
Operating expenses |
(4,847 | ) | (4,906 | ) | (5,070 | ) | (5,216 | ) | (5,377 | ) | ||||||||||
|
||||||||||||||||||||
General administrative expenses |
(4,256 | ) | (4,360 | ) | (4,509 | ) | (4,656 | ) | (4,785 | ) | ||||||||||
|
||||||||||||||||||||
Personnel |
(2,455 | ) | (2,515 | ) | (2,572 | ) | (2,670 | ) | (2,755 | ) | ||||||||||
|
||||||||||||||||||||
Other general administrative expenses |
(1,801 | ) | (1,844 | ) | (1,937 | ) | (1,985 | ) | (2,030 | ) | ||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
(590 | ) | (546 | ) | (560 | ) | (560 | ) | (592 | ) | ||||||||||
|
||||||||||||||||||||
Net operating income |
5,277 | 5,582 | 5,891 | 5,824 | 6,067 | |||||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(2,695 | ) | (2,638 | ) | (2,777 | ) | (2,452 | ) | (2,563 | ) | ||||||||||
|
||||||||||||||||||||
Impairment losses on other assets |
(87 | ) | (71 | ) | (67 | ) | (151 | ) | (60 | ) | ||||||||||
|
||||||||||||||||||||
Other income |
(347 | ) | (438 | ) | (491 | ) | (642 | ) | (454 | ) | ||||||||||
|
||||||||||||||||||||
Ordinary profit before taxes |
2,149 | 2,435 | 2,556 | 2,580 | 2,990 | |||||||||||||||
|
||||||||||||||||||||
Tax on profit |
(569 | ) | (664 | ) | (649 | ) | (814 | ) | (922 | ) | ||||||||||
|
||||||||||||||||||||
Ordinary profit from continuing operations |
1,579 | 1,771 | 1,908 | 1,766 | 2,067 | |||||||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
|
||||||||||||||||||||
Ordinary consolidated profit |
1,579 | 1,771 | 1,901 | 1,746 | 2,067 | |||||||||||||||
|
||||||||||||||||||||
Minority interests |
277 | 318 | 296 | 291 | 350 | |||||||||||||||
|
||||||||||||||||||||
Ordinary attributable profit to the Group |
1,303 | 1,453 | 1,605 | 1,455 | 1,717 | |||||||||||||||
|
||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
1,303 | 1,453 | 1,605 | 1,455 | 1,717 | |||||||||||||||
|
||||||||||||||||||||
EPS (euros) |
0.113 | 0.122 | 0.131 | 0.112 | 0.121 | |||||||||||||||
|
||||||||||||||||||||
Diluted EPS (euros) |
0.113 | 0.122 | 0.131 | 0.112 | 0.120 | |||||||||||||||
|
Net fees. Consolidated
EUR million
1Q15 | 4Q14 | Var. % | 1Q14 | Var. % | ||||||||||||||||
|
||||||||||||||||||||
Fees from services |
1,510 | 1,525 | (1.0 | ) | 1,392 | 8.5 | ||||||||||||||
|
||||||||||||||||||||
Mutual & pension funds |
240 | 246 | (2.4 | ) | 213 | 12.6 | ||||||||||||||
|
||||||||||||||||||||
Securities and custody |
216 | 186 | 16.1 | 186 | 16.0 | |||||||||||||||
|
||||||||||||||||||||
Insurance |
559 | 568 | (1.6 | ) | 540 | 3.6 | ||||||||||||||
|
||||||||||||||||||||
Net fee income |
2,524 | 2,524 | 0.0 | 2,331 | 8.3 | |||||||||||||||
|
38
APPENDIX | FINANCIAL REPORT 2015 | JANUARY - MARCH | ||
FINANCIAL INFORMATION |
Operating expenses. Consolidated
EUR million
1Q15 | 4Q14 | Var. % | 1Q14 | Var. % | ||||||||||||||||
|
||||||||||||||||||||
Personnel expenses |
2,755 | 2,670 | 3.2 | 2,455 | 12.2 | |||||||||||||||
|
||||||||||||||||||||
General expenses |
2,030 | 1,985 | 2.3 | 1,801 | 12.7 | |||||||||||||||
|
||||||||||||||||||||
Information technology |
287 | 256 | 12.0 | 243 | 18.3 | |||||||||||||||
|
||||||||||||||||||||
Communications |
133 | 108 | 23.6 | 123 | 8.1 | |||||||||||||||
|
||||||||||||||||||||
Advertising |
156 | 200 | (22.0 | ) | 125 | 24.9 | ||||||||||||||
|
||||||||||||||||||||
Buildings and premises |
475 | 433 | 9.6 | 448 | 6.0 | |||||||||||||||
|
||||||||||||||||||||
Printed and office material |
38 | 42 | (9.9 | ) | 36 | 4.7 | ||||||||||||||
|
||||||||||||||||||||
Taxes (other than profit tax) |
134 | 119 | 12.8 | 109 | 23.3 | |||||||||||||||
|
||||||||||||||||||||
Other expenses |
806 | 826 | (2.4 | ) | 717 | 12.5 | ||||||||||||||
|
||||||||||||||||||||
Personnel and general expenses |
4,785 | 4,656 | 2.8 | 4,256 | 12.4 | |||||||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
592 | 560 | 5.7 | 590 | 0.3 | |||||||||||||||
|
||||||||||||||||||||
Total operating expenses |
5,377 | 5,216 | 3.1 | 4,847 | 10.9 | |||||||||||||||
|
Operating means Consolidated
EUR million
Empleados | Oficinas | |||||||||||||||||||||||
31.03.15 | 31.03.14 | Var. | 31.03.15 | 31.03.14 | Var. | |||||||||||||||||||
|
||||||||||||||||||||||||
Continental Europe |
56,776 | 57,235 | (459 | ) | 5,470 | 6,050 | (580 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
o/w: Spain |
24,744 | 26,327 | (1,583 | ) | 3,511 | 4,000 | (489 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Santander Consumer Finance |
14,161 | 12,222 | 1,939 | 575 | 577 | (2 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Poland |
11,896 | 12,167 | (271 | ) | 784 | 830 | (46 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Portugal |
5,408 | 5,512 | (104 | ) | 584 | 633 | (49 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
United Kingdom |
26,209 | 25,642 | 567 | 921 | 999 | (78 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Latin America |
85,279 | 84,325 | 954 | 5,725 | 5,726 | (1 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
o/w: Brazil |
46,505 | 48,312 | (1,807 | ) | 3,391 | 3,489 | (98 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
Mexico |
16,944 | 14,837 | 2,107 | 1,350 | 1,279 | 71 | ||||||||||||||||||
|
||||||||||||||||||||||||
Chile |
12,095 | 12,104 | (9 | ) | 476 | 485 | (9 | ) | ||||||||||||||||
|
||||||||||||||||||||||||
USA |
16,145 | 15,436 | 709 | 804 | 815 | (11 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Operating areas |
184,409 | 182,638 | 1,771 | 12,920 | 13,590 | (670 | ) | |||||||||||||||||
|
||||||||||||||||||||||||
Corporate Activities |
2,853 | 2,527 | 326 | |||||||||||||||||||||
|
||||||||||||||||||||||||
Total Group |
187,262 | 185,165 | 2,097 | 12,920 | 13,590 | (670 | ) | |||||||||||||||||
|
Net loan-loss provisions. Consolidated
EUR million
1Q15 | 4Q14 | Var. % | 1Q14 | Var. % | ||||||||||||||||
|
||||||||||||||||||||
Non performing loans |
2,906 | 2,852 | 1.9 | 3,284 | (11.5 | ) | ||||||||||||||
|
||||||||||||||||||||
Country-risk |
1 | (20 | ) | | (0 | ) | | |||||||||||||
|
||||||||||||||||||||
Recovery of written-off assets |
(343 | ) | (380 | ) | (9.6 | ) | (589 | ) | (41.7 | ) | ||||||||||
|
||||||||||||||||||||
Total |
2,563 | 2,452 | 4.5 | 2,695 | (4.9 | ) | ||||||||||||||
|
39
JANUARY - MARCH | FINANCIAL REPORT 2015 | APPENDIX | ||
FINANCIAL INFORMATION |
Customer loans. Consolidated
EUR million
Variation | ||||||||||||||||||||
31.03.15 | 31.03.14 | amount | % | 31.12.14 | ||||||||||||||||
|
||||||||||||||||||||
Spanish Public sector |
17,392 | 15,409 | 1,983 | 12.9 | 17,465 | |||||||||||||||
|
||||||||||||||||||||
Other residents |
155,846 | 162,693 | (6,847 | ) | (4.2 | ) | 154,905 | |||||||||||||
|
||||||||||||||||||||
Commercial bills |
8,188 | 6,797 | 1,391 | 20.5 | 7,293 | |||||||||||||||
|
||||||||||||||||||||
Secured loans |
96,271 | 97,648 | (1,378 | ) | (1.4 | ) | 96,426 | |||||||||||||
|
||||||||||||||||||||
Other loans |
51,387 | 58,248 | (6,861 | ) | (11.8 | ) | 51,187 | |||||||||||||
|
||||||||||||||||||||
Non-resident sector |
648,820 | 543,753 | 105,067 | 19.3 | 589,557 | |||||||||||||||
|
||||||||||||||||||||
Secured loans |
403,085 | 323,789 | 79,296 | 24.5 | 369,266 | |||||||||||||||
|
||||||||||||||||||||
Other loans |
245,736 | 219,964 | 25,772 | 11.7 | 220,291 | |||||||||||||||
|
||||||||||||||||||||
Gross customer loans |
822,059 | 721,856 | 100,203 | 13.9 | 761,928 | |||||||||||||||
|
||||||||||||||||||||
Loan-loss allowances |
28,094 | 27,261 | 833 | 3.1 | 27,217 | |||||||||||||||
|
||||||||||||||||||||
Net customer loans |
793,965 | 694,595 | 99,370 | 14.3 | 734,711 | |||||||||||||||
|
||||||||||||||||||||
Pro memoria: Doubtful loans |
40,711 | 41,101 | (390 | ) | (0.9 | ) | 40,424 | |||||||||||||
|
||||||||||||||||||||
Public sector |
169 | 88 | 80 | 91.3 | 167 | |||||||||||||||
|
||||||||||||||||||||
Other residents |
19,327 | 21,741 | (2,414 | ) | (11.1 | ) | 19,951 | |||||||||||||
|
||||||||||||||||||||
Non-resident sector |
21,215 | 19,272 | 1,943 | 10.1 | 20,306 | |||||||||||||||
|
Managed and marketed customer funds. Consolidated
EUR million
Variation | ||||||||||||||||||||
31.03.15 | 31.03.14 | amount | % | 31.12.14 | ||||||||||||||||
|
||||||||||||||||||||
Resident public sector |
12,706 | 7,856 | 4,850 | 61.7 | 9,349 | |||||||||||||||
|
||||||||||||||||||||
Other residents |
163,702 | 158,292 | 5,410 | 3.4 | 163,340 | |||||||||||||||
|
||||||||||||||||||||
Demand deposits |
94,580 | 76,468 | 18,111 | 23.7 | 88,312 | |||||||||||||||
|
||||||||||||||||||||
Time deposits |
65,118 | 76,823 | (11,706 | ) | (15.2 | ) | 67,495 | |||||||||||||
|
||||||||||||||||||||
Other |
4,005 | 5,000 | (995 | ) | (19.9 | ) | 7,532 | |||||||||||||
|
||||||||||||||||||||
Non-resident sector |
510,954 | 453,988 | 56,966 | 12.5 | 474,939 | |||||||||||||||
|
||||||||||||||||||||
Demand deposits |
299,008 | 232,123 | 66,885 | 28.8 | 273,889 | |||||||||||||||
|
||||||||||||||||||||
Time deposits |
156,089 | 163,845 | (7,755 | ) | (4.7 | ) | 151,113 | |||||||||||||
|
||||||||||||||||||||
Other |
55,856 | 58,020 | (2,164 | ) | (3.7 | ) | 49,937 | |||||||||||||
|
||||||||||||||||||||
Customer deposits |
687,362 | 620,135 | 67,227 | 10.8 | 647,628 | |||||||||||||||
|
||||||||||||||||||||
Debt securities |
208,312 | 184,534 | 23,777 | 12.9 | 196,890 | |||||||||||||||
|
||||||||||||||||||||
Subordinated debt |
19,746 | 17,738 | 2,007 | 11.3 | 17,132 | |||||||||||||||
|
||||||||||||||||||||
On-balance-sheet customer funds |
915,419 | 822,408 | 93,012 | 11.3 | 861,649 | |||||||||||||||
|
||||||||||||||||||||
Mutual funds |
135,254 | 111,392 | 23,862 | 21.4 | 124,708 | |||||||||||||||
|
||||||||||||||||||||
Pension funds |
11,960 | 11,064 | 896 | 8.1 | 11,481 | |||||||||||||||
|
||||||||||||||||||||
Managed portfolios |
28,541 | 21,839 | 6,701 | 30.7 | 25,599 | |||||||||||||||
|
||||||||||||||||||||
Other managed and marketed customer funds |
175,755 | 144,296 | 31,459 | 21.8 | 161,788 | |||||||||||||||
|
||||||||||||||||||||
Managed and marketed customer funds |
1,091,174 | 966,704 | 124,471 | 12.9 | 1,023,437 | |||||||||||||||
|
40
APPENDIX | FINANCIAL REPORT 2015 | JANUARY - MARCH | ||
FINANCIAL INFORMATION |
Eligible capital (fully loaded)*
EUR million
Variation | ||||||||||||||||
31.03.15 | 31.12.14 | amount | % | |||||||||||||
|
||||||||||||||||
Capital stock and reserves |
98,558 | 93,748 | 4,810 | 5.1 | ||||||||||||
|
||||||||||||||||
Attributable profit |
1,717 | 5,816 | (4,099 | ) | (70.5 | ) | ||||||||||
|
||||||||||||||||
Dividends |
(576 | ) | (1,014 | ) | 438 | (43.2 | ) | |||||||||
|
||||||||||||||||
Other retained earnings |
(8,418 | ) | (11,468 | ) | 3,050 | (26.6 | ) | |||||||||
|
||||||||||||||||
Minority interests |
4,829 | 4,131 | 698 | 16.9 | ||||||||||||
|
||||||||||||||||
Goodwill and intangible assets |
(30,303 | ) | (29,164 | ) | (1,139 | ) | 3.9 | |||||||||
|
||||||||||||||||
Treasury stock and other deductions |
(6,057 | ) | (5,767 | ) | (290 | ) | 5.0 | |||||||||
|
||||||||||||||||
Core CET1 |
59,750 | 56,282 | 3,468 | 6.2 | ||||||||||||
|
||||||||||||||||
Preferred shares and other eligibles T1 |
4,902 | 4,728 | 174 | 3.7 | ||||||||||||
|
||||||||||||||||
Tier 1 |
64,652 | 61,010 | 3,642 | 6.0 | ||||||||||||
|
||||||||||||||||
Generic funds and eligible T2 instruments |
9,646 | 7,561 | 2,085 | 27.6 | ||||||||||||
|
||||||||||||||||
Eligible capital |
74,299 | 68,571 | 5,728 | 8.4 | ||||||||||||
|
||||||||||||||||
Risk-weighted assets |
617,574 | 583,366 | 34,208 | 5.9 | ||||||||||||
|
||||||||||||||||
CET1 capital ratio |
9.7 | 9.7 | | |||||||||||||
|
||||||||||||||||
T1 capital ratio |
10.5 | 10.5 | | |||||||||||||
|
||||||||||||||||
BIS ratio |
12.0 | 11.8 | 0.3 | |||||||||||||
|
(*).- | In 2014, pro-forma data taking into account the January 2015 capital increase |
41
JANUARY - MARCH | FINANCIAL REPORT 2015 | APPENDIX | ||
FINANCIAL INFORMATION |
Continental Europe
EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||
Income statement | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
2,285 | 0.5 | 0.5 | 9.1 | 9.2 | |||||||||||||||
|
||||||||||||||||||||
Net fees |
842 | (1.1 | ) | (1.2 | ) | (4.4 | ) | (4.4 | ) | |||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
166 | 326.1 | 335.0 | (28.8 | ) | (28.6 | ) | |||||||||||||
|
||||||||||||||||||||
Other operating income* |
87 | 25.2 | 24.7 | | | |||||||||||||||
|
||||||||||||||||||||
Gross income |
3,379 | 4.6 | 4.5 | 5.7 | 5.8 | |||||||||||||||
|
||||||||||||||||||||
Operating expenses |
(1,627 | ) | 2.3 | 2.2 | 1.3 | 1.3 | ||||||||||||||
|
||||||||||||||||||||
General administrative expenses |
(1,454 | ) | 2.8 | 2.7 | 2.6 | 2.5 | ||||||||||||||
|
||||||||||||||||||||
Personnel |
(840 | ) | 1.4 | 1.2 | (0.1 | ) | (0.1 | ) | ||||||||||||
|
||||||||||||||||||||
Other general administrative expenses |
(614 | ) | 4.9 | 4.9 | 6.4 | 6.4 | ||||||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
(174 | ) | (2.0 | ) | (2.0 | ) | (8.3 | ) | (8.2 | ) | ||||||||||
|
||||||||||||||||||||
Net operating income |
1,751 | 6.8 | 6.8 | 10.2 | 10.3 | |||||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(638 | ) | 9.6 | 9.7 | (19.3 | ) | (19.2 | ) | ||||||||||||
|
||||||||||||||||||||
Other income |
(120 | ) | 56.8 | 55.1 | (20.7 | ) | (20.7 | ) | ||||||||||||
|
||||||||||||||||||||
Profit before taxes |
993 | 1.2 | 1.2 | 53.5 | 53.7 | |||||||||||||||
|
||||||||||||||||||||
Tax on profit |
(259 | ) | (3.6 | ) | (3.5 | ) | 75.5 | 75.9 | ||||||||||||
|
||||||||||||||||||||
Profit from continuing operations |
734 | 3.0 | 3.0 | 47.0 | 47.2 | |||||||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
0 | | | | | |||||||||||||||
|
||||||||||||||||||||
Consolidated profit |
734 | 5.9 | 5.9 | 47.0 | 47.2 | |||||||||||||||
|
||||||||||||||||||||
Minority interests |
70 | 42.9 | 42.4 | 91.9 | 92.1 | |||||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
664 | 3.1 | 3.1 | 43.5 | 43.7 | |||||||||||||||
|
||||||||||||||||||||
Balance sheet |
||||||||||||||||||||
|
||||||||||||||||||||
Customer loans** |
277,834 | 4.1 | 3.5 | 4.8 | 4.5 | |||||||||||||||
|
||||||||||||||||||||
Trading portfolio (w/o loans) |
76,180 | 15.7 | 15.6 | 36.7 | 36.3 | |||||||||||||||
|
||||||||||||||||||||
Available-for-sale financial assets |
56,290 | 6.5 | 5.8 | 40.8 | 40.1 | |||||||||||||||
|
||||||||||||||||||||
Due from credit institutions** |
83,481 | 27.0 | 26.3 | 51.3 | 50.2 | |||||||||||||||
|
||||||||||||||||||||
Intangible assets and property and equipment |
5,367 | (8.1 | ) | (9.6 | ) | (7.5 | ) | (7.5 | ) | |||||||||||
|
||||||||||||||||||||
Other assets |
21,346 | (5.2 | ) | (5.8 | ) | (31.1 | ) | (31.2 | ) | |||||||||||
|
||||||||||||||||||||
Total assets/liabilities & shareholders equity |
520,498 | 8.5 | 7.9 | 14.9 | 14.5 | |||||||||||||||
|
||||||||||||||||||||
Customer deposits** |
266,841 | 4.3 | 3.9 | 3.4 | 3.2 | |||||||||||||||
|
||||||||||||||||||||
Marketable debt securities** |
22,440 | 15.5 | 14.6 | 42.2 | 43.1 | |||||||||||||||
|
||||||||||||||||||||
Subordinated debt** |
441 | 7.7 | 3.8 | 8.4 | 6.6 | |||||||||||||||
|
||||||||||||||||||||
Insurance liabilities |
669 | (6.1 | ) | (6.5 | ) | (56.8 | ) | (56.8 | ) | |||||||||||
|
||||||||||||||||||||
Due to credit institutions** |
102,240 | 33.0 | 31.4 | 53.2 | 51.2 | |||||||||||||||
|
||||||||||||||||||||
Other liabilities |
101,520 | 0.9 | 0.7 | 19.8 | 19.5 | |||||||||||||||
|
||||||||||||||||||||
Stockholders equity*** |
26,347 | 1.9 | 1.1 | 2.7 | 2.3 | |||||||||||||||
|
||||||||||||||||||||
Other managed and marketed customer funds |
70,750 | 8.4 | 8.1 | 21.1 | 20.9 | |||||||||||||||
|
||||||||||||||||||||
Mutual and pension funds |
63,379 | 8.6 | 8.3 | 22.2 | 22.0 | |||||||||||||||
|
||||||||||||||||||||
Managed portfolios |
7,372 | 6.7 | 6.7 | 12.1 | 12.1 | |||||||||||||||
|
||||||||||||||||||||
Managed and marketed customer funds |
360,472 | 5.8 | 5.3 | 8.4 | 8.2 | |||||||||||||||
|
||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||
|
||||||||||||||||||||
ROE |
10.23 | 0.38 | 2.90 | |||||||||||||||||
|
||||||||||||||||||||
Efficiency ratio (with amortisations) |
48.2 | (1.1 | ) | (2.1 | ) | |||||||||||||||
|
||||||||||||||||||||
NPL ratio |
8.57 | (0.36 | ) | (0.55 | ) | |||||||||||||||
|
||||||||||||||||||||
NPL coverage |
58.6 | 1.4 | 0.6 | |||||||||||||||||
|
||||||||||||||||||||
Number of employees |
56,776 | 0.9 | (0.8 | ) | ||||||||||||||||
|
||||||||||||||||||||
Number of branches |
5,470 | (0.2 | ) | (9.6 | ) | |||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
42
APPENDIX | FINANCIAL REPORT 2015 | JANUARY - MARCH | ||
FINANCIAL INFORMATION |
Spain
EUR million
Income statement | 1Q15 | % o/ 4Q14 | % o/ 1Q14 | |||||||||
|
||||||||||||
Net interest income |
1,163 | (4.6 | ) | 1.5 | ||||||||
|
||||||||||||
Net fees |
427 | (4.2 | ) | (6.3 | ) | |||||||
|
||||||||||||
Gains (losses) on financial transactions |
108 | | (47.2 | ) | ||||||||
|
||||||||||||
Other operating income* |
66 | (6.0 | ) | | ||||||||
|
||||||||||||
Gross income |
1,764 | 4.4 | (1.5 | ) | ||||||||
|
||||||||||||
Operating expenses |
(852 | ) | (0.9 | ) | (4.7 | ) | ||||||
|
||||||||||||
General administrative expenses |
(764 | ) | (1.2 | ) | (4.6 | ) | ||||||
|
||||||||||||
Personnel |
(458 | ) | (2.1 | ) | (8.2 | ) | ||||||
|
||||||||||||
Other general administrative expenses |
(306 | ) | 0.2 | 1.3 | ||||||||
|
||||||||||||
Depreciation and amortisation |
(88 | ) | 1.8 | (5.4 | ) | |||||||
|
||||||||||||
Net operating income |
913 | 10.0 | 1.6 | |||||||||
|
||||||||||||
Net loan-loss provisions |
(367 | ) | 14.7 | (27.6 | ) | |||||||
|
||||||||||||
Other income |
(32 | ) | (59.9 | ) | (2.1 | ) | ||||||
|
||||||||||||
Profit before taxes |
513 | 19.6 | 43.3 | |||||||||
|
||||||||||||
Tax on profit |
(150 | ) | 19.8 | 44.1 | ||||||||
|
||||||||||||
Profit from continuing operations |
362 | 19.5 | 42.9 | |||||||||
|
||||||||||||
Net profit from discontinued operations |
| | | |||||||||
|
||||||||||||
Consolidated profit |
362 | 19.5 | 42.9 | |||||||||
|
||||||||||||
Minority interests |
5 | 18.8 | 150.7 | |||||||||
|
||||||||||||
Attributable profit to the Group |
357 | 19.5 | 42.1 | |||||||||
|
||||||||||||
Balance sheet |
||||||||||||
|
||||||||||||
Customer loans** |
157,709 | 0.4 | 0.2 | |||||||||
|
||||||||||||
Trading portfolio (w/o loans) |
72,674 | 16.3 | 40.8 | |||||||||
|
||||||||||||
Available-for-sale financial assets |
41,926 | 9.3 | 55.7 | |||||||||
|
||||||||||||
Due from credit institutions** |
65,380 | 33.8 | 75.2 | |||||||||
|
||||||||||||
Intangible assets and property and equipment |
2,866 | (16.3 | ) | (25.7 | ) | |||||||
|
||||||||||||
Other assets |
4,489 | (13.1 | ) | (67.9 | ) | |||||||
|
||||||||||||
Total assets/liabilities & shareholders equity |
345,043 | 9.4 | 18.5 | |||||||||
|
||||||||||||
Customer deposits** |
189,734 | 6.3 | 3.6 | |||||||||
|
||||||||||||
Marketable debt securities** |
553 | (21.5 | ) | (74.8 | ) | |||||||
|
||||||||||||
Subordinated debt** |
0 | (100.0 | ) | (100.0 | ) | |||||||
|
||||||||||||
Insurance liabilities |
566 | 5.0 | 2.8 | |||||||||
|
||||||||||||
Due to credit institutions** |
57,378 | 49.0 | 122.0 | |||||||||
|
||||||||||||
Other liabilities |
85,621 | 0.3 | 25.9 | |||||||||
|
||||||||||||
Stockholders equity*** |
11,191 | (4.9 | ) | (1.2 | ) | |||||||
|
||||||||||||
Other managed and marketed customer funds |
63,173 | 7.9 | 21.6 | |||||||||
|
||||||||||||
Mutual and pension funds |
56,928 | 8.2 | 23.2 | |||||||||
|
||||||||||||
Managed portfolios |
6,244 | 5.0 | 8.5 | |||||||||
|
||||||||||||
Managed and marketed customer funds |
253,459 | 6.6 | 6.8 | |||||||||
|
||||||||||||
Ratios (%) and operating means |
||||||||||||
|
||||||||||||
ROE |
12.58 | 2.27 | 3.64 | |||||||||
|
||||||||||||
Efficiency ratio (with amortisations) |
48.3 | (2.6 | ) | (1.6 | ) | |||||||
|
||||||||||||
NPL ratio |
7.25 | (0.13 | ) | (0.36 | ) | |||||||
|
||||||||||||
NPL coverage |
46.6 | 1.1 | 2.0 | |||||||||
|
||||||||||||
Number of employees |
24,744 | (0.9 | ) | (6.0 | ) | |||||||
|
||||||||||||
Number of branches |
3,511 | | (12.2 | ) | ||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
43
JANUARY - MARCH | FINANCIAL REPORT 2015 | APPENDIX | ||
FINANCIAL INFORMATION |
Santander Consumer Finance
EUR million
Income statement | 1Q15 | % o/ 4Q14 | % o/ 1Q14 | |||||||||
|
||||||||||||
Net interest income |
750 | 14.9 | 29.1 | |||||||||
|
||||||||||||
Net fees |
219 | 10.5 | (0.4 | ) | ||||||||
|
||||||||||||
Gains (losses) on financial transactions |
0 | (97.6 | ) | (66.8 | ) | |||||||
|
||||||||||||
Other operating income* |
10 | 13.7 | | |||||||||
|
||||||||||||
Gross income |
978 | 13.5 | 22.3 | |||||||||
|
||||||||||||
Operating expenses |
(417 | ) | 10.8 | 14.0 | ||||||||
|
||||||||||||
General administrative expenses |
(362 | ) | 13.5 | 18.7 | ||||||||
|
||||||||||||
Personnel |
(198 | ) | 14.1 | 20.7 | ||||||||
|
||||||||||||
Other general administrative expenses |
(165 | ) | 12.8 | 16.5 | ||||||||
|
||||||||||||
Depreciation and amortisation |
(54 | ) | (4.5 | ) | (10.0 | ) | ||||||
|
||||||||||||
Net operating income |
561 | 15.5 | 29.3 | |||||||||
|
||||||||||||
Net loan-loss provisions |
(168 | ) | 17.6 | 29.3 | ||||||||
|
||||||||||||
Other income |
(22 | ) | | 63.5 | ||||||||
|
||||||||||||
Profit before taxes |
372 | (9.0 | ) | 27.7 | ||||||||
|
||||||||||||
Tax on profit |
(98 | ) | (12.8 | ) | 48.8 | |||||||
|
||||||||||||
Profit from continuing operations |
274 | (7.6 | ) | 21.6 | ||||||||
|
||||||||||||
Net profit from discontinued operations |
0 | | | |||||||||
|
||||||||||||
Consolidated profit |
274 | (1.1 | ) | 21.6 | ||||||||
|
||||||||||||
Minority interests |
31 | 176.2 | 385.9 | |||||||||
|
||||||||||||
Attributable profit to the Group |
242 | (8.7 | ) | 10.8 | ||||||||
|
||||||||||||
Balance sheet |
||||||||||||
|
||||||||||||
Customer loans** |
68,690 | 13.6 | 19.6 | |||||||||
|
||||||||||||
Trading portfolio (w/o loans) |
31 | (64.8 | ) | (96.5 | ) | |||||||
|
||||||||||||
Available-for-sale financial assets |
1,122 | 13.5 | 134.9 | |||||||||
|
||||||||||||
Due from credit institutions** |
5,551 | 1.4 | (23.4 | ) | ||||||||
|
||||||||||||
Intangible assets and property and equipment |
779 | (0.9 | ) | (14.7 | ) | |||||||
|
||||||||||||
Other assets |
4,220 | 13.0 | 33.3 | |||||||||
|
||||||||||||
Total assets/liabilities & shareholders equity |
80,392 | 12.4 | 14.7 | |||||||||
|
||||||||||||
Customer deposits** |
30,989 | 0.5 | 1.2 | |||||||||
|
||||||||||||
Marketable debt securities** |
18,915 | 20.9 | 68.6 | |||||||||
|
||||||||||||
Subordinated debt** |
69 | 4.4 | 7.8 | |||||||||
|
||||||||||||
Insurance liabilities |
| | | |||||||||
|
||||||||||||
Due to credit institutions** |
17,442 | 30.8 | 5.1 | |||||||||
|
||||||||||||
Other liabilities |
4,273 | 27.8 | 19.5 | |||||||||
|
||||||||||||
Stockholders equity*** |
8,704 | 5.1 | 8.2 | |||||||||
|
||||||||||||
Other managed and marketed customer funds |
7 | 3.6 | 10.8 | |||||||||
|
||||||||||||
Mutual and pension funds |
7 | 3.6 | 10.8 | |||||||||
|
||||||||||||
Managed portfolios |
| | | |||||||||
|
||||||||||||
Managed and marketed customer funds |
49,980 | 7.3 | 19.3 | |||||||||
|
||||||||||||
Ratios (%) and operating means |
||||||||||||
|
||||||||||||
ROE |
11.58 | (0.96 | ) | 0.56 | ||||||||
|
||||||||||||
Efficiency ratio (with amortisations) |
42.6 | (1.0 | ) | (3.1 | ) | |||||||
|
||||||||||||
NPL ratio |
4.52 | (0.30 | ) | 0.38 | ||||||||
|
||||||||||||
NPL coverage |
103.6 | 3.5 | (1.5 | ) | ||||||||
|
||||||||||||
Number of employees |
14,161 | 8.5 | 15.9 | |||||||||
|
||||||||||||
Number of branches |
575 | (0.7 | ) | (0.3 | ) | |||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
44
APPENDIX | FINANCIAL REPORT 2015 | JANUARY - MARCH | ||
FINANCIAL INFORMATION |
Poland
EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||
Income statement | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
191 | (1.8 | ) | (2.3 | ) | (8.0 | ) | (7.8 | ) | |||||||||||
|
||||||||||||||||||||
Net fees |
100 | (6.5 | ) | (7.0 | ) | (8.5 | ) | (8.4 | ) | |||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
54 | 12.4 | 12.4 | 374.0 | 374.9 | |||||||||||||||
|
||||||||||||||||||||
Other operating income* |
(4 | ) | | | | | ||||||||||||||
|
||||||||||||||||||||
Gross income |
340 | (3.6 | ) | (4.0 | ) | 1.8 | 2.0 | |||||||||||||
|
||||||||||||||||||||
Operating expenses |
(149 | ) | 4.1 | 3.6 | 1.8 | 2.0 | ||||||||||||||
|
||||||||||||||||||||
General administrative expenses |
(137 | ) | 5.0 | 4.5 | 1.9 | 2.1 | ||||||||||||||
|
||||||||||||||||||||
Personnel |
(81 | ) | 2.3 | 1.8 | 5.3 | 5.5 | ||||||||||||||
|
||||||||||||||||||||
Other general administrative expenses |
(56 | ) | 9.1 | 8.5 | (2.6 | ) | (2.4 | ) | ||||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
(12 | ) | (5.0 | ) | (5.5 | ) | 0.5 | 0.7 | ||||||||||||
|
||||||||||||||||||||
Net operating income |
191 | (8.8 | ) | (9.2 | ) | 1.9 | 2.0 | |||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(39 | ) | (31.0 | ) | (31.2 | ) | (8.9 | ) | (8.8 | ) | ||||||||||
|
||||||||||||||||||||
Other income |
(1 | ) | | | (71.3 | ) | (71.3 | ) | ||||||||||||
|
||||||||||||||||||||
Profit before taxes |
151 | (13.4 | ) | (13.7 | ) | 6.6 | 6.8 | |||||||||||||
|
||||||||||||||||||||
Tax on profit |
(28 | ) | (41.6 | ) | (41.7 | ) | 4.8 | 4.9 | ||||||||||||
|
||||||||||||||||||||
Profit from continuing operations |
123 | (2.8 | ) | (3.2 | ) | 7.0 | 7.2 | |||||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Consolidated profit |
123 | (2.8 | ) | (3.2 | ) | 7.0 | 7.2 | |||||||||||||
|
||||||||||||||||||||
Minority interests |
33 | 0.8 | 0.3 | 9.5 | 9.7 | |||||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
90 | (4.1 | ) | (4.5 | ) | 6.1 | 6.3 | |||||||||||||
|
||||||||||||||||||||
Balance sheet |
||||||||||||||||||||
|
||||||||||||||||||||
Customer loans** |
18,303 | 7.8 | 3.1 | 9.4 | 7.1 | |||||||||||||||
|
||||||||||||||||||||
Trading portfolio (w/o loans) |
1,258 | 7.9 | 3.2 | 55.5 | 52.3 | |||||||||||||||
|
||||||||||||||||||||
Available-for-sale financial assets |
5,355 | (7.9 | ) | (12.0 | ) | 4.4 | 2.3 | |||||||||||||
|
||||||||||||||||||||
Due from credit institutions** |
1,223 | 15.3 | 10.3 | (2.6 | ) | (4.6 | ) | |||||||||||||
|
||||||||||||||||||||
Intangible assets and property and equipment |
241 | 2.1 | (2.4 | ) | 7.9 | 5.7 | ||||||||||||||
|
||||||||||||||||||||
Other assets |
2,168 | (14.6 | ) | (18.4 | ) | (5.2 | ) | (7.1 | ) | |||||||||||
|
||||||||||||||||||||
Total assets/liabilities & shareholders equity |
28,548 | 2.7 | (1.8 | ) | 8.0 | 5.8 | ||||||||||||||
|
||||||||||||||||||||
Customer deposits** |
20,481 | 1.7 | (2.8 | ) | 8.9 | 6.7 | ||||||||||||||
|
||||||||||||||||||||
Marketable debt securities** |
240 | 4.5 | (0.1 | ) | 98.5 | 94.4 | ||||||||||||||
|
||||||||||||||||||||
Subordinated debt** |
372 | 10.4 | 5.5 | 11.0 | 8.7 | |||||||||||||||
|
||||||||||||||||||||
Insurance liabilities |
| (100.0 | ) | (100.0 | ) | (100.0 | ) | (100.0 | ) | |||||||||||
|
||||||||||||||||||||
Due to credit institutions** |
1,267 | 0.4 | (4.0 | ) | (42.9 | ) | (44.0 | ) | ||||||||||||
|
||||||||||||||||||||
Other liabilities |
3,786 | 9.2 | 4.4 | 41.6 | 38.7 | |||||||||||||||
|
||||||||||||||||||||
Stockholders equity*** |
2,403 | 5.5 | 0.9 | 9.3 | 7.1 | |||||||||||||||
|
||||||||||||||||||||
Other managed and marketed customer funds |
3,960 | 12.7 | 7.7 | 11.4 | 9.1 | |||||||||||||||
|
||||||||||||||||||||
Mutual and pension funds |
3,813 | 11.2 | 6.3 | 10.4 | 8.1 | |||||||||||||||
|
||||||||||||||||||||
Managed portfolios |
147 | 73.0 | 65.4 | 46.2 | 43.1 | |||||||||||||||
|
||||||||||||||||||||
Managed and marketed customer funds |
25,053 | 3.4 | (1.1 | ) | 9.8 | 7.5 | ||||||||||||||
|
||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||
|
||||||||||||||||||||
ROE |
15.34 | (0.94 | ) | (0.24 | ) | |||||||||||||||
|
||||||||||||||||||||
Efficiency ratio (with amortisations) |
43.8 | 3.2 | (0.0 | ) | ||||||||||||||||
|
||||||||||||||||||||
NPL ratio |
7.33 | (0.09 | ) | (0.02 | ) | |||||||||||||||
|
||||||||||||||||||||
NPL coverage |
61.6 | 1.3 | (3.0 | ) | ||||||||||||||||
|
||||||||||||||||||||
Number of employees |
11,896 | (0.6 | ) | (2.2 | ) | |||||||||||||||
|
||||||||||||||||||||
Number of branches |
784 | (0.5 | ) | (5.5 | ) | |||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
45
JANUARY - MARCH | FINANCIAL REPORT 2015 | APPENDIX | ||
FINANCIAL INFORMATION |
Portugal
EUR million
Income statement | 1Q15 | % o/ 4Q14 | % o/ 1Q14 | |||||||||
|
||||||||||||
Net interest income |
142 | (0.7 | ) | 10.4 | ||||||||
|
||||||||||||
Net fees |
68 | (4.0 | ) | (5.9 | ) | |||||||
|
||||||||||||
Gains (losses) on financial transactions |
15 | (57.1 | ) | (17.9 | ) | |||||||
|
||||||||||||
Other operating income* |
13 | 7.3 | 47.4 | |||||||||
|
||||||||||||
Gross income |
238 | (8.7 | ) | 4.4 | ||||||||
|
||||||||||||
Operating expenses |
(121 | ) | (3.9 | ) | (0.7 | ) | ||||||
|
||||||||||||
General administrative expenses |
(106 | ) | (2.6 | ) | 3.1 | |||||||
|
||||||||||||
Personnel |
(73 | ) | (6.4 | ) | 0.0 | |||||||
|
||||||||||||
Other general administrative expenses |
(33 | ) | 6.8 | 10.5 | ||||||||
|
||||||||||||
Depreciation and amortisation |
(15 | ) | (12.0 | ) | (20.5 | ) | ||||||
|
||||||||||||
Net operating income |
117 | (13.2 | ) | 10.1 | ||||||||
|
||||||||||||
Net loan-loss provisions |
(22 | ) | 27.1 | (35.6 | ) | |||||||
|
||||||||||||
Other income |
(21 | ) | 5.5 | (29.3 | ) | |||||||
|
||||||||||||
Profit before taxes |
74 | (24.2 | ) | 75.3 | ||||||||
|
||||||||||||
Tax on profit |
(17 | ) | (28.1 | ) | 93.4 | |||||||
|
||||||||||||
Profit from continuing operations |
56 | (23.0 | ) | 70.4 | ||||||||
|
||||||||||||
Net profit from discontinued operations |
| | | |||||||||
|
||||||||||||
Consolidated profit |
56 | (23.0 | ) | 70.4 | ||||||||
|
||||||||||||
Minority interests |
0 | (30.5 | ) | | ||||||||
|
||||||||||||
Attributable profit to the Group |
56 | (22.9 | ) | 58.0 | ||||||||
|
||||||||||||
Balance sheet |
||||||||||||
|
||||||||||||
Customer loans** |
23,045 | (0.6 | ) | (4.9 | ) | |||||||
|
||||||||||||
Trading portfolio (w/o loans) |
2,160 | 3.7 | 14.6 | |||||||||
|
||||||||||||
Available-for-sale financial assets |
6,877 | (1.9 | ) | 2.5 | ||||||||
|
||||||||||||
Due from credit institutions** |
2,173 | 0.4 | (14.5 | ) | ||||||||
|
||||||||||||
Intangible assets and property and equipment |
700 | (3.9 | ) | (12.5 | ) | |||||||
|
||||||||||||
Other assets |
5,857 | (9.2 | ) | 0.8 | ||||||||
|
||||||||||||
Total assets/liabilities & shareholders equity |
40,813 | (1.9 | ) | (2.8 | ) | |||||||
|
||||||||||||
Customer deposits** |
23,529 | (2.0 | ) | (0.2 | ) | |||||||
|
||||||||||||
Marketable debt securities** |
2,732 | (4.3 | ) | 21.5 | ||||||||
|
||||||||||||
Subordinated debt** |
| | | |||||||||
|
||||||||||||
Insurance liabilities |
30 | 8.1 | (62.8 | ) | ||||||||
|
||||||||||||
Due to credit institutions** |
11,042 | (4.3 | ) | (14.5 | ) | |||||||
|
||||||||||||
Other liabilities |
888 | 12.8 | 3.6 | |||||||||
|
||||||||||||
Stockholders equity*** |
2,593 | 8.4 | 12.7 | |||||||||
|
||||||||||||
Other managed and marketed customer funds |
2,870 | 14.8 | 28.9 | |||||||||
|
||||||||||||
Mutual and pension funds |
2,491 | 13.9 | 21.7 | |||||||||
|
||||||||||||
Managed portfolios |
379 | 20.7 | 111.3 | |||||||||
|
||||||||||||
Managed and marketed customer funds |
29,131 | (0.8 | ) | 3.8 | ||||||||
|
||||||||||||
Ratios (%) and operating means |
||||||||||||
|
||||||||||||
ROE |
9.09 | (2.75 | ) | 2.64 | ||||||||
|
||||||||||||
Efficiency ratio (with amortisations) |
50.9 | 2.5 | (2.6 | ) | ||||||||
|
||||||||||||
NPL ratio |
8.96 | 0.07 | 0.70 | |||||||||
|
||||||||||||
NPL coverage |
52.4 | 0.6 | 1.8 | |||||||||
|
||||||||||||
Number of employees |
5,408 | (0.0 | ) | (1.9 | ) | |||||||
|
||||||||||||
Number of branches |
584 | (1.7 | ) | (7.7 | ) | |||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
46
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
APPENDIX | FINANCIAL INFORMATION |
United Kingdom
EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||
Income statement | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
1,194 | 6.5 | 0.2 | 20.7 | 8.3 | |||||||||||||||
|
||||||||||||||||||||
Net fees |
287 | 4.8 | (1.4 | ) | 16.0 | 4.0 | ||||||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
60 | 70.1 | 63.6 | (23.2 | ) | (31.1 | ) | |||||||||||||
|
||||||||||||||||||||
Other operating income* |
10 | 5.0 | (1.1 | ) | (31.5 | ) | (38.6 | ) | ||||||||||||
|
||||||||||||||||||||
Gross income |
1,551 | 7.7 | 1.4 | 16.7 | 4.7 | |||||||||||||||
|
||||||||||||||||||||
Operating expenses |
(815 | ) | 6.4 | 0.1 | 17.5 | 5.4 | ||||||||||||||
|
||||||||||||||||||||
General administrative expenses |
(697 | ) | 7.6 | 1.2 | 20.3 | 7.9 | ||||||||||||||
|
||||||||||||||||||||
Personnel |
(457 | ) | 8.1 | 1.8 | 20.3 | 7.9 | ||||||||||||||
|
||||||||||||||||||||
Other general administrative expenses |
(240 | ) | 6.6 | 0.2 | 20.2 | 7.9 | ||||||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
(118 | ) | 0.1 | (5.9 | ) | 3.4 | (7.2 | ) | ||||||||||||
|
||||||||||||||||||||
Net operating income |
736 | 9.2 | 2.8 | 15.8 | 3.9 | |||||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(76 | ) | 109.3 | 105.0 | (36.9 | ) | (43.4 | ) | ||||||||||||
|
||||||||||||||||||||
Other income |
(56 | ) | (59.0 | ) | (61.8 | ) | 19.8 | 7.5 | ||||||||||||
|
||||||||||||||||||||
Profit before taxes |
605 | 20.3 | 13.4 | 29.0 | 15.7 | |||||||||||||||
|
||||||||||||||||||||
Tax on profit |
(120 | ) | 6.7 | 0.4 | 28.2 | 15.1 | ||||||||||||||
|
||||||||||||||||||||
Profit from continuing operations |
485 | 24.2 | 17.1 | 29.1 | 15.9 | |||||||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Consolidated profit |
485 | 24.2 | 17.1 | 29.1 | 15.9 | |||||||||||||||
|
||||||||||||||||||||
Minority interests |
8 | | | | | |||||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
477 | 22.2 | 15.2 | 27.0 | 14.0 | |||||||||||||||
|
||||||||||||||||||||
Balance sheet |
||||||||||||||||||||
|
||||||||||||||||||||
Customer loans** |
279,334 | 11.2 | 3.8 | 19.4 | 4.9 | |||||||||||||||
|
||||||||||||||||||||
Trading portfolio (w/o loans) |
42,850 | 8.9 | 1.7 | 36.1 | 19.5 | |||||||||||||||
|
||||||||||||||||||||
Available-for-sale financial assets |
12,937 | 15.5 | 7.9 | 54.8 | 35.9 | |||||||||||||||
|
||||||||||||||||||||
Due from credit institutions** |
19,885 | 41.1 | 31.7 | 11.9 | (1.7 | ) | ||||||||||||||
|
||||||||||||||||||||
Intangible assets and property and equipment |
3,094 | 14.6 | 7.0 | 23.3 | 8.3 | |||||||||||||||
|
||||||||||||||||||||
Other assets |
34,749 | (2.6 | ) | (9.1 | ) | (21.6 | ) | (31.2 | ) | |||||||||||
|
||||||||||||||||||||
Total assets/liabilities & shareholders equity |
392,848 | 10.9 | 3.6 | 16.1 | 1.9 | |||||||||||||||
|
||||||||||||||||||||
Customer deposits** |
220,684 | 9.1 | 1.8 | 13.2 | (0.6 | ) | ||||||||||||||
|
||||||||||||||||||||
Marketable debt securities** |
78,569 | 12.9 | 5.4 | 18.4 | 4.0 | |||||||||||||||
|
||||||||||||||||||||
Subordinated debt** |
5,787 | 7.6 | 0.5 | (0.5 | ) | (12.6 | ) | |||||||||||||
|
||||||||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Due to credit institutions** |
26,258 | (1.7 | ) | (8.2 | ) | (9.5 | ) | (20.5 | ) | |||||||||||
|
||||||||||||||||||||
Other liabilities |
45,703 | 31.0 | 22.3 | 58.8 | 39.4 | |||||||||||||||
|
||||||||||||||||||||
Stockholders equity*** |
15,847 | 3.2 | (3.7 | ) | 17.4 | 3.1 | ||||||||||||||
|
||||||||||||||||||||
Other managed and marketed customer funds |
10,469 | 8.3 | 1.1 | 8.7 | (4.5 | ) | ||||||||||||||
|
||||||||||||||||||||
Mutual and pension funds |
10,313 | 8.3 | 1.1 | 8.7 | (4.6 | ) | ||||||||||||||
|
||||||||||||||||||||
Managed portfolios |
156 | 8.9 | 1.7 | 11.0 | (2.6 | ) | ||||||||||||||
|
||||||||||||||||||||
Managed and marketed customer funds |
315,509 | 10.0 | 2.7 | 14.0 | 0.1 | |||||||||||||||
|
||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||
|
||||||||||||||||||||
ROE |
12.39 | 2.17 | 0.72 | |||||||||||||||||
|
||||||||||||||||||||
Efficiency ratio (with amortisations) |
52.5 | (0.6 | ) | 0.4 | ||||||||||||||||
|
||||||||||||||||||||
NPL ratio |
1.75 | (0.04 | ) | (0.13 | ) | |||||||||||||||
|
||||||||||||||||||||
NPL coverage |
41.2 | (0.7 | ) | (1.7 | ) | |||||||||||||||
|
||||||||||||||||||||
Number of employees |
26,209 | 2.4 | 2.2 | |||||||||||||||||
|
||||||||||||||||||||
Number of branches |
921 | (0.9 | ) | (7.8 | ) | |||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
47
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
FINANCIAL INFORMATION | APPENDIX |
Latin America
EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||
Income statement | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
3,622 | 1.9 | 0.5 | 8.2 | 4.9 | |||||||||||||||
|
||||||||||||||||||||
Net fees |
1,191 | (4.0 | ) | (5.3 | ) | 13.7 | 9.3 | |||||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
189 | 370.2 | 317.2 | 50.2 | 39.7 | |||||||||||||||
|
||||||||||||||||||||
Other operating income* |
(2 | ) | | | (38.3 | ) | (52.0 | ) | ||||||||||||
|
||||||||||||||||||||
Gross income |
5,000 | 2.9 | 1.5 | 10.7 | 7.0 | |||||||||||||||
|
||||||||||||||||||||
Operating expenses |
(2,097 | ) | (0.7 | ) | (2.1 | ) | 11.6 | 7.5 | ||||||||||||
|
||||||||||||||||||||
General administrative expenses |
(1,890 | ) | (1.4 | ) | (2.8 | ) | 12.6 | 8.4 | ||||||||||||
|
||||||||||||||||||||
Personnel |
(1,061 | ) | 0.5 | (1.1 | ) | 13.7 | 9.3 | |||||||||||||
|
||||||||||||||||||||
Other general administrative expenses |
(829 | ) | (3.7 | ) | (4.8 | ) | 11.2 | 7.3 | ||||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
(207 | ) | 5.3 | 3.9 | 3.4 | (0.1 | ) | |||||||||||||
|
||||||||||||||||||||
Net operating income |
2,902 | 5.7 | 4.3 | 10.0 | 6.6 | |||||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(1,210 | ) | (3.9 | ) | (4.5 | ) | (2.3 | ) | (4.8 | ) | ||||||||||
|
||||||||||||||||||||
Other income |
(203 | ) | (24.1 | ) | (23.4 | ) | 26.5 | 24.7 | ||||||||||||
|
||||||||||||||||||||
Profit before taxes |
1,489 | 22.3 | 19.1 | 20.3 | 15.6 | |||||||||||||||
|
||||||||||||||||||||
Tax on profit |
(430 | ) | 122.8 | 119.1 | 31.1 | 26.5 | ||||||||||||||
|
||||||||||||||||||||
Profit from continuing operations |
1,059 | 3.3 | 0.4 | 16.4 | 11.6 | |||||||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Consolidated profit |
1,059 | 3.3 | 0.4 | 16.4 | 11.6 | |||||||||||||||
|
||||||||||||||||||||
Minority interests |
145 | (15.9 | ) | (19.4 | ) | (27.1 | ) | (29.8 | ) | |||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
914 | 7.2 | 4.5 | 28.5 | 23.2 | |||||||||||||||
|
||||||||||||||||||||
Balance sheet |
||||||||||||||||||||
|
||||||||||||||||||||
Customer loans** |
152,014 | 5.0 | 4.8 | 17.2 | 16.7 | |||||||||||||||
|
||||||||||||||||||||
Trading portfolio (w/o loans) |
35,970 | 0.2 | (0.4 | ) | 31.8 | 27.8 | ||||||||||||||
|
||||||||||||||||||||
Available-for-sale financial assets |
31,065 | (0.5 | ) | 3.2 | 16.4 | 22.3 | ||||||||||||||
|
||||||||||||||||||||
Due from credit institutions** |
27,890 | 16.7 | 14.8 | 23.1 | 19.3 | |||||||||||||||
|
||||||||||||||||||||
Intangible assets and property and equipment |
4,175 | 5.2 | 7.8 | 8.5 | 13.2 | |||||||||||||||
|
||||||||||||||||||||
Other assets |
46,855 | 10.2 | 12.5 | 8.1 | 10.9 | |||||||||||||||
|
||||||||||||||||||||
Total assets/liabilities & shareholders equity |
297,969 | 5.6 | 6.0 | 17.5 | 17.7 | |||||||||||||||
|
||||||||||||||||||||
Customer deposits** |
142,779 | 3.7 | 3.2 | 13.1 | 12.3 | |||||||||||||||
|
||||||||||||||||||||
Marketable debt securities** |
34,578 | 8.3 | 11.3 | 24.2 | 29.6 | |||||||||||||||
|
||||||||||||||||||||
Subordinated debt** |
6,771 | 4.7 | 7.4 | 1.6 | 5.6 | |||||||||||||||
|
||||||||||||||||||||
Insurance liabilities |
1 | | | | | |||||||||||||||
|
||||||||||||||||||||
Due to credit institutions** |
37,711 | 6.9 | 9.1 | 48.0 | 48.7 | |||||||||||||||
|
||||||||||||||||||||
Other liabilities |
51,003 | 11.3 | 11.5 | 11.1 | 11.4 | |||||||||||||||
|
||||||||||||||||||||
Stockholders equity*** |
25,126 | 0.6 | 0.3 | 17.2 | 15.3 | |||||||||||||||
|
||||||||||||||||||||
Other managed and marketed customer funds |
81,763 | 3.1 | 4.4 | 15.4 | 16.7 | |||||||||||||||
|
||||||||||||||||||||
Mutual and pension funds |
67,503 | 1.3 | 4.2 | 12.0 | 16.6 | |||||||||||||||
|
||||||||||||||||||||
Managed portfolios |
14,261 | 12.8 | 5.4 | 34.4 | 17.3 | |||||||||||||||
|
||||||||||||||||||||
Managed and marketed customer funds |
265,891 | 4.1 | 4.7 | 14.8 | 15.5 | |||||||||||||||
|
||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||
|
||||||||||||||||||||
ROE |
14.37 | 0.32 | 1.06 | |||||||||||||||||
|
||||||||||||||||||||
Efficiency ratio (with amortisations) |
41.9 | (1.5 | ) | 0.3 | ||||||||||||||||
|
||||||||||||||||||||
NPL ratio |
4.49 | (0.16 | ) | (0.57 | ) | |||||||||||||||
|
||||||||||||||||||||
NPL coverage |
83.9 | (0.8 | ) | (2.2 | ) | |||||||||||||||
|
||||||||||||||||||||
Number of employees |
85,279 | 0.3 | 1.1 | |||||||||||||||||
|
||||||||||||||||||||
Number of branches |
5,725 | (0.1 | ) | (0.0 | ) | |||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
48
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
APPENDIX | FINANCIAL INFORMATION |
Brazil
EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||
Income statement | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
2,289 | 4.6 | 5.9 | 4.1 | 3.3 | |||||||||||||||
|
||||||||||||||||||||
Net fees |
708 | (9.4 | ) | (8.1 | ) | 12.5 | 11.7 | |||||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
28 | | | 69.4 | 68.2 | |||||||||||||||
|
||||||||||||||||||||
Other operating income* |
21 | (48.9 | ) | (47.9 | ) | 212.9 | 210.6 | |||||||||||||
|
||||||||||||||||||||
Gross income |
3,046 | 2.3 | 3.5 | 6.8 | 6.0 | |||||||||||||||
|
||||||||||||||||||||
Operating expenses |
(1,176 | ) | (9.3 | ) | (8.1 | ) | 3.8 | 3.0 | ||||||||||||
|
||||||||||||||||||||
General administrative expenses |
(1,055 | ) | (10.1 | ) | (8.8 | ) | 4.9 | 4.1 | ||||||||||||
|
||||||||||||||||||||
Personnel |
(581 | ) | (7.1 | ) | (5.8 | ) | 5.7 | 4.9 | ||||||||||||
|
||||||||||||||||||||
Other general administrative expenses |
(474 | ) | (13.6 | ) | (12.3 | ) | 3.9 | 3.2 | ||||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
(120 | ) | (1.9 | ) | (0.8 | ) | (5.1 | ) | (5.8 | ) | ||||||||||
|
||||||||||||||||||||
Net operating income |
1,870 | 11.2 | 12.4 | 8.8 | 8.0 | |||||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(826 | ) | (6.8 | ) | (5.7 | ) | (8.7 | ) | (9.3 | ) | ||||||||||
|
||||||||||||||||||||
Other income |
(209 | ) | (14.4 | ) | (13.0 | ) | 46.6 | 45.5 | ||||||||||||
|
||||||||||||||||||||
Profit before taxes |
835 | 51.5 | 52.7 | 24.3 | 23.4 | |||||||||||||||
|
||||||||||||||||||||
Tax on profit |
(264 | ) | 123.4 | 123.9 | 30.6 | 29.6 | ||||||||||||||
|
||||||||||||||||||||
Profit from continuing operations |
571 | 31.8 | 33.2 | 21.6 | 20.7 | |||||||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Consolidated profit |
571 | 31.8 | 33.2 | 21.6 | 20.7 | |||||||||||||||
|
||||||||||||||||||||
Minority interests |
55 | 31.4 | 29.4 | (47.9 | ) | (48.3 | ) | |||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
516 | 31.9 | 33.6 | 41.8 | 40.8 | |||||||||||||||
|
||||||||||||||||||||
Balance sheet |
||||||||||||||||||||
|
||||||||||||||||||||
Customer loans** |
72,492 | (2.5 | ) | 5.8 | 5.8 | 18.3 | ||||||||||||||
|
||||||||||||||||||||
Trading portfolio (w/o loans) |
14,720 | (19.4 | ) | (12.5 | ) | 30.1 | 45.4 | |||||||||||||
|
||||||||||||||||||||
Available-for-sale financial assets |
23,071 | 0.6 | 9.2 | 16.6 | 30.3 | |||||||||||||||
|
||||||||||||||||||||
Due from credit institutions** |
11,351 | 10.5 | 19.9 | 25.5 | 40.2 | |||||||||||||||
|
||||||||||||||||||||
Intangible assets and property and equipment |
2,683 | 1.7 | 10.3 | (4.1 | ) | 7.2 | ||||||||||||||
|
||||||||||||||||||||
Other assets |
29,622 | 6.5 | 15.6 | (0.0 | ) | 11.7 | ||||||||||||||
|
||||||||||||||||||||
Total assets/liabilities & shareholders equity |
153,938 | (1.5 | ) | 6.9 | 9.1 | 21.9 | ||||||||||||||
|
||||||||||||||||||||
Customer deposits** |
65,221 | (4.8 | ) | 3.3 | (1.1 | ) | 10.6 | |||||||||||||
|
||||||||||||||||||||
Marketable debt securities** |
22,597 | 3.2 | 12.0 | 13.6 | 26.9 | |||||||||||||||
|
||||||||||||||||||||
Subordinated debt** |
4,471 | 2.4 | 11.1 | (2.5 | ) | 9.0 | ||||||||||||||
|
||||||||||||||||||||
Insurance liabilities |
1 | | | | | |||||||||||||||
|
||||||||||||||||||||
Due to credit institutions** |
21,014 | (7.9 | ) | (0.1 | ) | 52.0 | 69.9 | |||||||||||||
|
||||||||||||||||||||
Other liabilities |
28,360 | 11.0 | 20.5 | 9.4 | 22.3 | |||||||||||||||
|
||||||||||||||||||||
Stockholders equity*** |
12,274 | (6.3 | ) | 1.7 | 12.3 | 25.5 | ||||||||||||||
|
||||||||||||||||||||
Other managed and marketed customer funds |
47,664 | (4.3 | ) | 3.9 | 4.2 | 16.5 | ||||||||||||||
|
||||||||||||||||||||
Mutual and pension funds |
44,589 | (4.2 | ) | 4.0 | 4.7 | 17.0 | ||||||||||||||
|
||||||||||||||||||||
Managed portfolios |
3,075 | (5.3 | ) | 2.8 | (2.3 | ) | 9.2 | |||||||||||||
|
||||||||||||||||||||
Managed and marketed customer funds |
139,953 | (3.2 | ) | 5.0 | 2.8 | 14.9 | ||||||||||||||
|
||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||
|
||||||||||||||||||||
ROE |
15.78 | 3.62 | 2.78 | |||||||||||||||||
|
||||||||||||||||||||
Efficiency ratio (with amortisations) |
38.6 | (4.9 | ) | (1.1 | ) | |||||||||||||||
|
||||||||||||||||||||
NPL ratio |
4.90 | (0.15 | ) | (0.84 | ) | |||||||||||||||
|
||||||||||||||||||||
NPL coverage |
95.2 | (0.2 | ) | | ||||||||||||||||
|
||||||||||||||||||||
Number of employees |
46,505 | 0.1 | (3.7 | ) | ||||||||||||||||
|
||||||||||||||||||||
Number of branches |
3,391 | (0.6 | ) | (2.8 | ) | |||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
49
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
FINANCIAL INFORMATION | APPENDIX |
Mexico
EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||
Income statement | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
610 | 4.5 | 1.4 | 19.8 | 11.1 | |||||||||||||||
|
||||||||||||||||||||
Net fees |
195 | (1.5 | ) | (4.2 | ) | 2.6 | (4.8 | ) | ||||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
44 | 93.1 | 92.1 | 63.8 | 52.0 | |||||||||||||||
|
||||||||||||||||||||
Other operating income* |
(15 | ) | 41.6 | 38.0 | 20.2 | 11.5 | ||||||||||||||
|
||||||||||||||||||||
Gross income |
833 | 5.0 | 2.1 | 16.9 | 8.4 | |||||||||||||||
|
||||||||||||||||||||
Operating expenses |
(349 | ) | 8.4 | 5.4 | 14.0 | 5.8 | ||||||||||||||
|
||||||||||||||||||||
General administrative expenses |
(309 | ) | 7.3 | 4.3 | 13.2 | 5.0 | ||||||||||||||
|
||||||||||||||||||||
Personnel |
(171 | ) | 5.7 | 2.7 | 20.3 | 11.6 | ||||||||||||||
|
||||||||||||||||||||
Other general administrative expenses |
(139 | ) | 9.3 | 6.4 | 5.6 | (2.0 | ) | |||||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
(40 | ) | 17.5 | 14.2 | 20.5 | 11.8 | ||||||||||||||
|
||||||||||||||||||||
Net operating income |
484 | 2.7 | (0.2 | ) | 19.0 | 10.4 | ||||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(211 | ) | 19.0 | 15.9 | 18.0 | 9.5 | ||||||||||||||
|
||||||||||||||||||||
Other income |
8 | | | | | |||||||||||||||
|
||||||||||||||||||||
Profit before taxes |
281 | (4.2 | ) | (7.1 | ) | 24.0 | 15.1 | |||||||||||||
|
||||||||||||||||||||
Tax on profit |
(65 | ) | 27.0 | 23.6 | 35.1 | 25.3 | ||||||||||||||
|
||||||||||||||||||||
Profit from continuing operations |
215 | (10.8 | ) | (13.6 | ) | 21.0 | 12.3 | |||||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Consolidated profit |
215 | (10.8 | ) | (13.6 | ) | 21.0 | 12.3 | |||||||||||||
|
||||||||||||||||||||
Minority interests |
48 | (13.9 | ) | (16.6 | ) | 20.1 | 11.4 | |||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
167 | (9.9 | ) | (12.6 | ) | 21.3 | 12.5 | |||||||||||||
|
||||||||||||||||||||
Balance sheet |
||||||||||||||||||||
|
||||||||||||||||||||
Customer loans** |
29,112 | 12.5 | 4.0 | 30.1 | 19.2 | |||||||||||||||
|
||||||||||||||||||||
Trading portfolio (w/o loans) |
16,677 | 63.7 | 51.3 | 47.7 | 35.4 | |||||||||||||||
|
||||||||||||||||||||
Available-for-sale financial assets |
4,065 | (12.1 | ) | (18.8 | ) | 17.0 | 7.2 | |||||||||||||
|
||||||||||||||||||||
Due from credit institutions** |
8,447 | 19.7 | 10.6 | 1.2 | (7.2 | ) | ||||||||||||||
|
||||||||||||||||||||
Intangible assets and property and equipment |
493 | 12.1 | 3.6 | 24.8 | 14.4 | |||||||||||||||
|
||||||||||||||||||||
Other assets |
6,323 | 14.0 | 5.4 | 12.2 | 2.8 | |||||||||||||||
|
||||||||||||||||||||
Total assets/liabilities & shareholders equity |
65,118 | 21.2 | 12.0 | 26.4 | 15.8 | |||||||||||||||
|
||||||||||||||||||||
Customer deposits** |
30,965 | 8.2 | (0.0 | ) | 21.0 | 10.9 | ||||||||||||||
|
||||||||||||||||||||
Marketable debt securities** |
4,492 | 37.6 | 27.1 | 80.0 | 65.0 | |||||||||||||||
|
||||||||||||||||||||
Subordinated debt** |
1,202 | 10.4 | 2.1 | 27.1 | 16.5 | |||||||||||||||
|
||||||||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Due to credit institutions** |
9,974 | 62.1 | 49.8 | 68.4 | 54.4 | |||||||||||||||
|
||||||||||||||||||||
Other liabilities |
13,608 | 38.9 | 28.4 | 13.3 | 3.9 | |||||||||||||||
|
||||||||||||||||||||
Stockholders equity*** |
4,877 | 1.7 | (6.1 | ) | 6.9 | (2.0 | ) | |||||||||||||
|
||||||||||||||||||||
Other managed and marketed customer funds |
13,222 | 14.7 | 6.0 | 20.0 | 10.0 | |||||||||||||||
|
||||||||||||||||||||
Mutual and pension funds |
13,222 | 14.7 | 6.0 | 20.0 | 10.0 | |||||||||||||||
|
||||||||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Managed and marketed customer funds |
49,881 | 12.1 | 3.6 | 24.5 | 14.2 | |||||||||||||||
|
||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||
|
||||||||||||||||||||
ROE |
13.90 | (1.61 | ) | 1.35 | ||||||||||||||||
|
||||||||||||||||||||
Efficiency ratio (with amortisations) |
41.9 | 1.3 | (1.0 | ) | ||||||||||||||||
|
||||||||||||||||||||
NPL ratio |
3.71 | (0.13 | ) | 0.09 | ||||||||||||||||
|
||||||||||||||||||||
NPL coverage |
88.4 | 2.3 | (10.2 | ) | ||||||||||||||||
|
||||||||||||||||||||
Number of employees |
16,944 | 0.1 | 14.2 | |||||||||||||||||
|
||||||||||||||||||||
Number of branches |
1,350 | 0.2 | 5.6 | |||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
50
FINANCIAL REPORT 2015 | JANUARY - MARCH | |||
APPENDIX | FINANCIAL INFORMATION |
Chile
EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||
|
|
|
|
|||||||||||||||||
Income statement | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
398 | (18.9 | ) | (23.9 | ) | (2.5 | ) | (9.3 | ) | |||||||||||
|
||||||||||||||||||||
Net fees |
87 | 0.5 | (5.5 | ) | 6.9 | (0.5 | ) | |||||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
66 | 134.6 | 120.9 | 68.4 | 56.7 | |||||||||||||||
|
||||||||||||||||||||
Other operating income* |
4 | 33.9 | 27.3 | (17.7 | ) | (23.5 | ) | |||||||||||||
|
||||||||||||||||||||
Gross income |
554 | (8.9 | ) | (14.4 | ) | 4.0 | (3.3 | ) | ||||||||||||
|
||||||||||||||||||||
Operating expenses |
(234 | ) | 3.5 | (2.7 | ) | 16.4 | 8.3 | |||||||||||||
|
||||||||||||||||||||
General administrative expenses |
(213 | ) | 2.1 | (4.1 | ) | 18.3 | 10.0 | |||||||||||||
|
||||||||||||||||||||
Personnel |
(129 | ) | (1.0 | ) | (7.0 | ) | 19.8 | 11.5 | ||||||||||||
|
||||||||||||||||||||
Other general administrative expenses |
(84 | ) | 7.2 | 0.8 | 15.9 | 7.9 | ||||||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
(21 | ) | 21.2 | 14.0 | 0.9 | (6.1 | ) | |||||||||||||
|
||||||||||||||||||||
Net operating income |
320 | (16.2 | ) | (21.4 | ) | (3.6 | ) | (10.3 | ) | |||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(132 | ) | (15.5 | ) | (20.7 | ) | 13.4 | 5.5 | ||||||||||||
|
||||||||||||||||||||
Other income |
6 | | | | | |||||||||||||||
|
||||||||||||||||||||
Profit before taxes |
195 | (6.7 | ) | (12.3 | ) | (6.9 | ) | (13.4 | ) | |||||||||||
|
||||||||||||||||||||
Tax on profit |
(44 | ) | | | 33.8 | 24.5 | ||||||||||||||
|
||||||||||||||||||||
Profit from continuing operations |
150 | (36.3 | ) | (40.3 | ) | (14.5 | ) | (20.5 | ) | |||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Consolidated profit |
150 | (36.3 | ) | (40.3 | ) | (14.5 | ) | (20.5 | ) | |||||||||||
|
||||||||||||||||||||
Minority interests |
41 | (44.2 | ) | (47.7 | ) | (22.1 | ) | (27.5 | ) | |||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
109 | (32.7 | ) | (37.0 | ) | (11.2 | ) | (17.4 | ) | |||||||||||
|
||||||||||||||||||||
Balance sheet |
||||||||||||||||||||
|
||||||||||||||||||||
Customer loans** |
34,510 | 13.0 | 3.5 | 23.3 | 9.2 | |||||||||||||||
|
||||||||||||||||||||
Trading portfolio (w/o loans) |
2,940 | (4.4 | ) | (12.4 | ) | 66.6 | 47.6 | |||||||||||||
|
||||||||||||||||||||
Available-for-sale financial assets |
2,290 | 0.7 | (7.7 | ) | (6.7 | ) | (17.3 | ) | ||||||||||||
|
||||||||||||||||||||
Due from credit institutions** |
4,599 | 19.9 | 9.9 | 57.4 | 39.5 | |||||||||||||||
|
||||||||||||||||||||
Intangible assets and property and equipment |
382 | 10.2 | 1.0 | 22.3 | 8.3 | |||||||||||||||
|
||||||||||||||||||||
Other assets |
3,564 | 33.0 | 21.9 | 39.1 | 23.3 | |||||||||||||||
|
||||||||||||||||||||
Total assets/liabilities & shareholders equity |
48,285 | 12.9 | 3.5 | 27.0 | 12.6 | |||||||||||||||
|
||||||||||||||||||||
Customer deposits** |
26,499 | 13.5 | 4.0 | 29.7 | 14.9 | |||||||||||||||
|
||||||||||||||||||||
Marketable debt securities** |
7,404 | 11.3 | 2.1 | 37.1 | 21.5 | |||||||||||||||
|
||||||||||||||||||||
Subordinated debt** |
1,070 | 8.7 | (0.4 | ) | (3.6 | ) | (14.6 | ) | ||||||||||||
|
||||||||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Due to credit institutions** |
4,404 | 0.5 | (7.9 | ) | (3.1 | ) | (14.2 | ) | ||||||||||||
|
||||||||||||||||||||
Other liabilities |
5,712 | 28.7 | 18.0 | 46.4 | 29.7 | |||||||||||||||
|
||||||||||||||||||||
Stockholders equity*** |
3,196 | 8.1 | (0.9 | ) | 22.2 | 8.3 | ||||||||||||||
|
||||||||||||||||||||
Other managed and marketed customer funds |
7,871 | 8.5 | (0.6 | ) | 34.2 | 18.9 | ||||||||||||||
|
||||||||||||||||||||
Mutual and pension funds |
5,793 | 4.1 | (4.5 | ) | 30.9 | 16.0 | ||||||||||||||
|
||||||||||||||||||||
Managed portfolios |
2,078 | 22.8 | 12.5 | 44.6 | 28.2 | |||||||||||||||
|
||||||||||||||||||||
Managed and marketed customer funds |
42,845 | 12.0 | 2.7 | 30.6 | 15.7 | |||||||||||||||
|
||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||
|
||||||||||||||||||||
ROE |
14.15 | (9.79 | ) | (4.84 | ) | |||||||||||||||
|
||||||||||||||||||||
Efficiency ratio (with amortisations) |
42.3 | 5.1 | 4.5 | |||||||||||||||||
|
||||||||||||||||||||
NPL ratio |
5.88 | (0.09 | ) | (0.11 | ) | |||||||||||||||
|
||||||||||||||||||||
NPL coverage |
52.0 | (0.4 | ) | 1.3 | ||||||||||||||||
|
||||||||||||||||||||
Number of employees |
12,095 | 0.1 | (0.1 | ) | ||||||||||||||||
|
||||||||||||||||||||
Number of branches |
476 | 0.2 | (1.9 | ) | ||||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
51
JANUARY - MARCH | FINANCIAL REPORT 2015 | |||
FINANCIAL INFORMATION | APPENDIX |
United States
EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||
Income statement | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
1,421 | 16.5 | 5.1 | 29.4 | 6.3 | |||||||||||||||
|
||||||||||||||||||||
Net fees |
220 | 23.9 | 11.9 | 34.2 | 10.2 | |||||||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
34 | (39.7 | ) | (46.7 | ) | 21.2 | (0.4 | ) | ||||||||||||
|
||||||||||||||||||||
Other operating income* |
91 | 40.4 | 22.7 | 459.2 | 359.3 | |||||||||||||||
|
||||||||||||||||||||
Gross income |
1,766 | 16.3 | 4.7 | 35.2 | 11.1 | |||||||||||||||
|
||||||||||||||||||||
Operating expenses |
(630 | ) | 11.3 | (0.0 | ) | 32.3 | 8.7 | |||||||||||||
|
||||||||||||||||||||
General administrative expenses |
(561 | ) | 10.3 | (1.0 | ) | 34.7 | 10.7 | |||||||||||||
|
||||||||||||||||||||
Personnel |
(328 | ) | 13.7 | 2.0 | 39.9 | 14.9 | ||||||||||||||
|
||||||||||||||||||||
Other general administrative expenses |
(233 | ) | 5.9 | (5.0 | ) | 28.1 | 5.2 | |||||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
(69 | ) | 20.4 | 8.7 | 15.2 | (5.4 | ) | |||||||||||||
|
||||||||||||||||||||
Net operating income |
1,136 | 19.2 | 7.5 | 36.9 | 12.4 | |||||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(639 | ) | 10.9 | 0.2 | 16.9 | (4.0 | ) | |||||||||||||
|
||||||||||||||||||||
Other income |
(18 | ) | | | 690.4 | 549.2 | ||||||||||||||
|
||||||||||||||||||||
Profit before taxes |
479 | 17.6 | 5.2 | 70.3 | 39.9 | |||||||||||||||
|
||||||||||||||||||||
Tax on profit |
(133 | ) | 35.4 | 22.1 | 67.8 | 37.8 | ||||||||||||||
|
||||||||||||||||||||
Profit from continuing operations |
346 | 11.9 | (0.2 | ) | 71.3 | 40.7 | ||||||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Consolidated profit |
346 | 11.9 | (0.2 | ) | 71.3 | 40.7 | ||||||||||||||
|
||||||||||||||||||||
Minority interests |
100 | 64.6 | 47.9 | 126.6 | 86.1 | |||||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
246 | (0.9 | ) | (11.7 | ) | 55.9 | 28.1 | |||||||||||||
|
||||||||||||||||||||
Balance sheet |
||||||||||||||||||||
|
||||||||||||||||||||
Customer loans** |
78,763 | 17.3 | 3.9 | 33.3 | 4.0 | |||||||||||||||
|
||||||||||||||||||||
Trading portfolio (w/o loans) |
357 | (61.5 | ) | (65.9 | ) | 182.1 | 120.1 | |||||||||||||
|
||||||||||||||||||||
Available-for-sale financial assets |
16,497 | 29.9 | 15.2 | 83.9 | 43.5 | |||||||||||||||
|
||||||||||||||||||||
Due from credit institutions** |
3,549 | 44.1 | 27.7 | 71.9 | 34.1 | |||||||||||||||
|
||||||||||||||||||||
Intangible assets and property and equipment |
7,925 | 15.6 | 2.4 | 144.2 | 90.6 | |||||||||||||||
|
||||||||||||||||||||
Other assets |
6,653 | (3.1 | ) | (14.1 | ) | 29.3 | 0.9 | |||||||||||||
|
||||||||||||||||||||
Total assets/liabilities & shareholders equity |
113,744 | 17.3 | 3.9 | 44.6 | 12.9 | |||||||||||||||
|
||||||||||||||||||||
Customer deposits** |
54,462 | 16.9 | 3.6 | 37.7 | 7.5 | |||||||||||||||
|
||||||||||||||||||||
Marketable debt securities** |
19,221 | 20.1 | 6.5 | 54.6 | 20.6 | |||||||||||||||
|
||||||||||||||||||||
Subordinated debt** |
891 | 15.4 | 2.3 | 30.5 | 1.8 | |||||||||||||||
|
||||||||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Due to credit institutions** |
23,437 | 35.8 | 20.4 | 94.5 | 51.7 | |||||||||||||||
|
||||||||||||||||||||
Other liabilities |
5,843 | (0.4 | ) | (11.8 | ) | 52.8 | 19.2 | |||||||||||||
|
||||||||||||||||||||
Stockholders equity*** |
9,889 | (5.9 | ) | (16.6 | ) | (2.0 | ) | (23.5 | ) | |||||||||||
|
||||||||||||||||||||
Other managed and marketed customer funds |
12,773 | 69.1 | 49.9 | 138.5 | 86.1 | |||||||||||||||
|
||||||||||||||||||||
Mutual and pension funds |
6,020 | 267.1 | 225.3 | 614.5 | 457.5 | |||||||||||||||
|
||||||||||||||||||||
Managed portfolios |
6,753 | 14.2 | 1.2 | 49.6 | 16.7 | |||||||||||||||
|
||||||||||||||||||||
Managed and marketed customer funds |
87,347 | 23.2 | 9.2 | 50.5 | 17.5 | |||||||||||||||
|
||||||||||||||||||||
Ratios (%) and operating means |
||||||||||||||||||||
|
||||||||||||||||||||
ROE |
9.82 | 0.31 | 3.06 | |||||||||||||||||
|
||||||||||||||||||||
Efficiency ratio (with amortisations) |
35.7 | (1.6 | ) | (0.8 | ) | |||||||||||||||
|
||||||||||||||||||||
NPL ratio |
2.30 | (0.24 | ) | (0.58 | ) | |||||||||||||||
|
||||||||||||||||||||
NPL coverage |
210.7 | 17.9 | 47.4 | |||||||||||||||||
|
||||||||||||||||||||
Number of employees |
16,145 | 1.4 | 4.6 | |||||||||||||||||
|
||||||||||||||||||||
Number of branches |
804 | (0.9 | ) | (1.3 | ) | |||||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
52
APPENDIX | FINANCIAL REPORT 2015 | JANUARY - MARCH | ||
FINANCIAL INFORMATION |
Corporate Activities
EUR million
Income statement | 1Q15 | 4Q14 | % | 1Q14 | % | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
(483 | ) | (453 | ) | 6.6 | (534 | ) | (9.5 | ) | |||||||||||
|
||||||||||||||||||||
Net fees |
(15 | ) | (18 | ) | (19.9 | ) | (8 | ) | 78.7 | |||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
247 | 449 | (45.1 | ) | 302 | (18.2 | ) | |||||||||||||
|
||||||||||||||||||||
Other operating income |
(1 | ) | 14 | | 16 | | ||||||||||||||
|
||||||||||||||||||||
Dividends |
1 | 5 | (76.4 | ) | 5 | (77.8 | ) | |||||||||||||
|
||||||||||||||||||||
Income from equity-accounted method |
(12 | ) | (3 | ) | 296.9 | 0 | | |||||||||||||
|
||||||||||||||||||||
Other operating income/expenses |
10 | 13 | (19.1 | ) | 10 | (0.7 | ) | |||||||||||||
|
||||||||||||||||||||
Gross income |
(252 | ) | (7 | ) | | (224 | ) | 12.1 | ||||||||||||
|
||||||||||||||||||||
Operating expenses |
(208 | ) | (181 | ) | 15.0 | (191 | ) | 8.7 | ||||||||||||
|
||||||||||||||||||||
General administrative expenses |
(183 | ) | (169 | ) | 8.2 | (164 | ) | 11.6 | ||||||||||||
|
||||||||||||||||||||
Personnel |
(69 | ) | (75 | ) | (8.5 | ) | (67 | ) | 2.8 | |||||||||||
|
||||||||||||||||||||
Other general administrative expenses |
(115 | ) | (94 | ) | 21.6 | (97 | ) | 17.6 | ||||||||||||
|
||||||||||||||||||||
Depreciation and amortisation |
(25 | ) | (12 | ) | 113.1 | (27 | ) | (9.0 | ) | |||||||||||
|
||||||||||||||||||||
Net operating income |
(460 | ) | (188 | ) | 144.3 | (416 | ) | 10.5 | ||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
0 | 2 | (91.0 | ) | 1 | (89.6 | ) | |||||||||||||
|
||||||||||||||||||||
Other income |
(117 | ) | (342 | ) | (65.9 | ) | (72 | ) | 61.4 | |||||||||||
|
||||||||||||||||||||
Ordinary profit before taxes |
(576 | ) | (529 | ) | 9.0 | (487 | ) | 18.4 | ||||||||||||
|
||||||||||||||||||||
Tax on profit |
19 | (143 | ) | | 79 | (76.0 | ) | |||||||||||||
|
||||||||||||||||||||
Ordinary profit from continuing operations |
(557 | ) | (671 | ) | (17.0 | ) | (408 | ) | 36.6 | |||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
0 | | | | | |||||||||||||||
|
||||||||||||||||||||
Ordinary consolidated profit |
(557 | ) | (671 | ) | (17.0 | ) | (408 | ) | 36.6 | |||||||||||
|
||||||||||||||||||||
Minority interests |
27 | 9 | 198.3 | (3 | ) | | ||||||||||||||
|
||||||||||||||||||||
Ordinary attributable profit to the Group |
(585 | ) | (681 | ) | (14.1 | ) | (405 | ) | 44.2 | |||||||||||
|
||||||||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
(585 | ) | (681 | ) | (14.1 | ) | (405 | ) | 44.2 | |||||||||||
|
||||||||||||||||||||
Balance sheet |
||||||||||||||||||||
|
||||||||||||||||||||
Trading portfolio (w/o loans) |
3,866 | 2,916 | 32.6 | 2,947 | 31.2 | |||||||||||||||
|
||||||||||||||||||||
Available-for-sale financial assets |
7,748 | 7,285 | 6.3 | 6,892 | 12.4 | |||||||||||||||
|
||||||||||||||||||||
Investments |
816 | 643 | 26.9 | 276 | 195.8 | |||||||||||||||
|
||||||||||||||||||||
Goodwill |
28,667 | 27,548 | 4.1 | 26,056 | 10.0 | |||||||||||||||
|
||||||||||||||||||||
Liquidity lent to the Group |
34,627 | 42,130 | (17.8 | ) | 28,985 | 19.5 | ||||||||||||||
|
||||||||||||||||||||
Capital assigned to Group areas |
80,711 | 72,189 | 11.8 | 70,542 | 14.4 | |||||||||||||||
|
||||||||||||||||||||
Other assets |
63,459 | 56,131 | 13.1 | 49,132 | 29.2 | |||||||||||||||
|
||||||||||||||||||||
Total assets/liabilities & shareholders equity |
219,894 | 208,842 | 5.3 | 184,831 | 19.0 | |||||||||||||||
|
||||||||||||||||||||
Customer deposits* |
2,597 | 5,279 | (50.8 | ) | 1,379 | 88.3 | ||||||||||||||
|
||||||||||||||||||||
Marketable debt securities* |
53,504 | 59,954 | (10.8 | ) | 62,102 | (13.8 | ) | |||||||||||||
|
||||||||||||||||||||
Subordinated debt* |
5,855 | 4,107 | 42.6 | 4,173 | 40.3 | |||||||||||||||
|
||||||||||||||||||||
Other liabilities |
62,520 | 63,229 | (1.1 | ) | 45,195 | 38.3 | ||||||||||||||
|
||||||||||||||||||||
Stockholders equity*** |
95,418 | 76,272 | 25.1 | 71,982 | 32.6 | |||||||||||||||
|
||||||||||||||||||||
Other managed and marketed customer funds |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Mutual and pension funds |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Managed and marketed customer funds |
61,956 | 69,340 | (10.6 | ) | 67,654 | (8.4 | ) | |||||||||||||
|
||||||||||||||||||||
|
||||||||||||||||||||
|
||||||||||||||||||||
Operating means |
||||||||||||||||||||
Number of employees |
||||||||||||||||||||
|
||||||||||||||||||||
2,853 | 2,633 | 8.4 | 2,527 | 12.9 | ||||||||||||||||
|
(*).- | Including all on-balance sheet balances for this item |
(**).- | Capital + reserves + profit + valuation adjustments |
53
JANUARY - MARCH | FINANCIAL REPORT 2015 | APPENDIX | ||
FINANCIAL INFORMATION |
Retail Banking
EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||
|
|
|
|
|||||||||||||||||
Income statement | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
7,786 | 3.8 | 0.6 | 11.9 | 5.3 | |||||||||||||||
|
||||||||||||||||||||
Net fees |
2,185 | (0.1 | ) | (2.1 | ) | 9.2 | 4.4 | |||||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
162 | (26.4 | ) | (28.5 | ) | 38.6 | 25.5 | |||||||||||||
|
||||||||||||||||||||
Other operating income* |
165 | 61.5 | 49.4 | | | |||||||||||||||
|
||||||||||||||||||||
Gross income |
10,298 | 2.9 | (0.1 | ) | 13.5 | 7.0 | ||||||||||||||
|
||||||||||||||||||||
Operating expenses |
(4,618 | ) | 2.4 | (0.5 | ) | 10.9 | 5.0 | |||||||||||||
|
||||||||||||||||||||
Net operating income |
5,680 | 3.3 | 0.2 | 15.7 | 8.7 | |||||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(2,323 | ) | 0.9 | (2.2 | ) | (7.5 | ) | (13.2 | ) | |||||||||||
|
||||||||||||||||||||
Other income |
(360 | ) | 9.6 | 9.0 | 33.5 | 29.7 | ||||||||||||||
|
||||||||||||||||||||
Profit before taxes |
2,998 | 4.5 | 1.2 | 40.8 | 32.0 | |||||||||||||||
|
||||||||||||||||||||
Tax on profit |
(781 | ) | 25.9 | 22.7 | 53.2 | 43.5 | ||||||||||||||
|
||||||||||||||||||||
Profit from continuing operations |
2,217 | (1.4 | ) | (4.7 | ) | 36.9 | 28.3 | |||||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Consolidated profit |
2,217 | (0.5 | ) | (3.9 | ) | 37.0 | 28.3 | |||||||||||||
|
||||||||||||||||||||
Minority interests |
283 | 11.9 | 6.2 | 16.5 | 9.3 | |||||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
1,933 | (2.1 | ) | (5.2 | ) | 40.6 | 31.7 | |||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
54
APPENDIX | FINANCIAL REPORT 2015 | JANUARY - MARCH | ||
FINANCIAL INFORMATION |
Global Wholesale Banking
EUR million
o/ 4Q14 | o/ 1Q14 | |||||||||||||||||||
|
|
|
|
|||||||||||||||||
Income statement | 1Q15 | % | % w/o FX | % | % w/o FX | |||||||||||||||
|
||||||||||||||||||||
Net interest income |
737 | 10.2 | 8.4 | 30.2 | 26.0 | |||||||||||||||
|
||||||||||||||||||||
Net fees |
352 | (0.3 | ) | (2.9 | ) | 5.0 | 0.8 | |||||||||||||
|
||||||||||||||||||||
Gains (losses) on financial transactions |
286 | | | (17.6 | ) | (20.3 | ) | |||||||||||||
|
||||||||||||||||||||
Other operating income* |
22 | (76.9 | ) | (76.9 | ) | (31.5 | ) | (32.8 | ) | |||||||||||
|
||||||||||||||||||||
Gross income |
1,398 | 30.9 | 27.6 | 9.1 | 5.4 | |||||||||||||||
|
||||||||||||||||||||
Operating expenses |
(500 | ) | 6.8 | 3.8 | 13.8 | 8.1 | ||||||||||||||
|
||||||||||||||||||||
Net operating income |
898 | 49.7 | 46.3 | 6.6 | 3.9 | |||||||||||||||
|
||||||||||||||||||||
Net loan-loss provisions |
(198 | ) | 87.9 | 95.2 | 84.5 | 83.6 | ||||||||||||||
|
||||||||||||||||||||
Other income |
4 | | | | | |||||||||||||||
|
||||||||||||||||||||
Profit before taxes |
704 | 64.0 | 57.8 | (1.6 | ) | (4.4 | ) | |||||||||||||
|
||||||||||||||||||||
Tax on profit |
(201 | ) | 86.2 | 78.9 | 0.2 | (2.2 | ) | |||||||||||||
|
||||||||||||||||||||
Profit from continuing operations |
503 | 56.5 | 50.6 | (2.3 | ) | (5.3 | ) | |||||||||||||
|
||||||||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
|
||||||||||||||||||||
Consolidated profit |
503 | 56.5 | 50.6 | (2.3 | ) | (5.3 | ) | |||||||||||||
|
||||||||||||||||||||
Minority interests |
39 | 36.7 | 32.3 | 8.8 | 4.7 | |||||||||||||||
|
||||||||||||||||||||
Attributable profit to the Group |
464 | 58.5 | 52.4 | (3.1 | ) | (6.0 | ) | |||||||||||||
|
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
(1) | Global Transaction Banking: includes the business of cash management, trade finance, basic financing and custody. |
(2) | Financing Solutions & Advisory: includes the units of origination and distribution of corporate loans and structured financings, bond and securitisation origination teams, corporate finance units (mergers and acquisitions, primary markets of equities, investment solutions for corporate clients via derivatives), and asset & capital structuring. |
(3) | Global Markets: includes the sale and distribution of fixed income and equity derivatives, interest rates and inflation; the trading and hedging of exchange rates, and short-term money markets for the Group»s wholesale and retail clients; management of books associated with distribution; and brokerage of equities, and derivatives for investment and hedging solutions. |
55
Item 3
Variation | ||||||||||||||||||||
1Q15 | 1Q14 | Amount | % | 2014 | ||||||||||||||||
Balance sheet (EUR million) |
||||||||||||||||||||
Total assets |
1,369,689 | 1,168,842 | 200,846 | 17.2 | 1,266,296 | |||||||||||||||
Net customer loans |
793,965 | 694,595 | 99,370 | 14.3 | 734,711 | |||||||||||||||
Customer deposits |
687,362 | 620,135 | 67,227 | 10.8 | 647,628 | |||||||||||||||
Managed and marketed customer funds |
1,091,174 | 966,704 | 124,471 | 12.9 | 1,023,437 | |||||||||||||||
Stockholders equity |
91,915 | 72,117 | 19,799 | 27.5 | 80,806 | |||||||||||||||
Total managed and marketed funds |
1,545,444 | 1,313,138 | 232,305 | 17.7 | 1,428,083 | |||||||||||||||
Income statement * (EUR million) |
||||||||||||||||||||
Net interest income |
8,038 | 6,992 | 1,046 | 15.0 | 29,548 | |||||||||||||||
Gross income |
11,444 | 10,124 | 1,320 | 13.0 | 42,612 | |||||||||||||||
Pre-provision profit (net operating income) |
6,067 | 5,277 | 790 | 15.0 | 22,574 | |||||||||||||||
Profit before taxes |
2,990 | 2,149 | 841 | 39.1 | 9,720 | |||||||||||||||
Attributable profit to the Group |
1,717 | 1,303 | 415 | 31.8 | 5,816 | |||||||||||||||
(*).- Variations w/o exchange rate |
||||||||||||||||||||
Net interest income: +7.9%; Gross income: +6.8%; Pre-provision profit: +8.1%; Attributable profit: +21.8% |
| |||||||||||||||||||
EPS, profitability and efficiency (%) |
||||||||||||||||||||
EPS (euro) |
0.121 | 0.113 | 0.007 | 6.4 | 0.479 | |||||||||||||||
RoE (1) |
7.6 | 6.6 | 7.0 | |||||||||||||||||
RoTE (1) |
11.5 | 10.4 | 11.0 | |||||||||||||||||
RoA |
0.6 | 0.5 | 0.6 | |||||||||||||||||
RoRWA |
1.4 | 1.2 | 1.3 | |||||||||||||||||
Efficiency ratio (with amortisations) |
47.0 | 47.9 | 47.0 | |||||||||||||||||
Solvency and NPL ratios (%) |
||||||||||||||||||||
CET1 fully-loaded (1) |
9.7 | 9.7 | ||||||||||||||||||
CET1 phase-in (1) |
11.9 | 10.8 | 12.2 | |||||||||||||||||
NPL ratio |
4.85 | 5.52 | 5.19 | |||||||||||||||||
Coverage ratio |
68.9 | 66.3 | 67.2 | |||||||||||||||||
Market capitalisation and shares |
||||||||||||||||||||
Shares (millions at period-end) |
14,061 | 11,561 | 2,500 | 21.6 | 12,584 | |||||||||||||||
Share price (euros) |
7.017 | 6.921 | 0.096 | 1.4 | 6.996 | |||||||||||||||
Market capitalisation (EUR million) |
98,663 | 80,014 | 18,649 | 23.3 | 88,041 | |||||||||||||||
Book value (euro) |
6.55 | 6.24 | 6.42 | |||||||||||||||||
Price / Book value (X) |
1.07 | 1.11 | 1.09 | |||||||||||||||||
P/E ratio (X) |
14.54 | 15.26 | 14.59 | |||||||||||||||||
Other data |
||||||||||||||||||||
Number of shareholders |
3,230,808 | 3,299,097 | (68,289 | ) | (2.1 | ) | 3,240,395 | |||||||||||||
Number of employees |
187,262 | 185,165 | 2,097 | 1.1 | 185,405 | |||||||||||||||
Number of branches |
12,920 | 13,590 | (670 | ) | (4.9 | ) | 12,951 |
(1).- | In 2014, pro-forma taking into account the January 2015 capital increase |
Note: The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on April, 23 2015, following a favourable report from the Audit Committee on April, 21 2015. The Audit Committee verified that the information for 2015 was based on the same principles and practices as those used to draw up the annual financial statements.
1
Income statement
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
|
||||||||||||||||
Net interest income |
8,038 | 6,992 | 1,046 | 15.0 | ||||||||||||
Net fees |
2,524 | 2,331 | 194 | 8.3 | ||||||||||||
Gains (losses) on financial transactions |
695 | 767 | (71 | ) | (9.3 | ) | ||||||||||
Other operating income |
186 | 34 | 152 | 446.1 | ||||||||||||
Dividends |
33 | 31 | 2 | 5.7 | ||||||||||||
Income from equity-accounted method |
99 | 65 | 34 | 51.8 | ||||||||||||
Other operating income/expenses |
53 | (63 | ) | 116 | | |||||||||||
Gross income |
11,444 | 10,124 | 1,320 | 13.0 | ||||||||||||
Operating expenses |
(5,377 | ) | (4,847 | ) | (531 | ) | 10.9 | |||||||||
General administrative expenses |
(4,785 | ) | (4,256 | ) | (529 | ) | 12.4 | |||||||||
Personnel |
(2,755 | ) | (2,455 | ) | (300 | ) | 12.2 | |||||||||
Other general administrative expenses |
(2,030 | ) | (1,801 | ) | (229 | ) | 12.7 | |||||||||
Depreciation and amortisation |
(592 | ) | (590 | ) | (2 | ) | 0.3 | |||||||||
Net operating income |
6,067 | 5,277 | 790 | 15.0 | ||||||||||||
Net loan-loss provisions |
(2,563 | ) | (2,695 | ) | 132 | (4.9 | ) | |||||||||
Impairment losses on other assets |
(60 | ) | (87 | ) | 27 | (30.9 | ) | |||||||||
Other income |
(454 | ) | (347 | ) | (108 | ) | 31.1 | |||||||||
Ordinary profit before taxes |
2,990 | 2,149 | 841 | 39.1 | ||||||||||||
Tax on profit |
(922 | ) | (569 | ) | (353 | ) | 62.1 | |||||||||
Ordinary profit from continuing operations |
2,067 | 1,579 | 488 | 30.9 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Ordinary consolidated profit |
2,067 | 1,579 | 488 | 30.9 | ||||||||||||
Minority interests |
350 | 277 | 73 | 26.5 | ||||||||||||
Ordinary attributable profit to the Group |
1,717 | 1,303 | 415 | 31.8 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
1,717 | 1,303 | 415 | 31.8 | ||||||||||||
|
||||||||||||||||
EPS (euros) |
0.121 | 0.113 | 0.007 | 6.4 | ||||||||||||
Diluted EPS (euros) |
0.120 | 0.113 | 0.007 | 6.5 | ||||||||||||
Pro memoria: |
||||||||||||||||
Average total assets |
1,334,337 | 1,155,451 | 178,886 | 15.5 | ||||||||||||
Average stockholders equity* |
90,896 | 78,573 | 12,323 | 15.7 |
(*).- | Stockholders equity: Sharedholders equity + Equity adjustments by valuation. In 2014, pro-forma taking into account the January 2015 capital increase |
2
Quarterly income statement
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
|
||||||||||||||||||||
Net interest income |
6,992 | 7,370 | 7,471 | 7,714 | 8,038 | |||||||||||||||
Net fees |
2,331 | 2,403 | 2,439 | 2,524 | 2,524 | |||||||||||||||
Gains (losses) on financial transactions |
767 | 511 | 952 | 620 | 695 | |||||||||||||||
Other operating income |
34 | 204 | 99 | 182 | 186 | |||||||||||||||
Dividends |
31 | 220 | 72 | 112 | 33 | |||||||||||||||
Income from equity-accounted method |
65 | 42 | 72 | 64 | 99 | |||||||||||||||
Other operating income/expenses |
(63 | ) | (58 | ) | (45 | ) | 6 | 53 | ||||||||||||
Gross income |
10,124 | 10,488 | 10,961 | 11,040 | 11,444 | |||||||||||||||
Operating expenses |
(4,847 | ) | (4,906 | ) | (5,070 | ) | (5,216 | ) | (5,377 | ) | ||||||||||
General administrative expenses |
(4,256 | ) | (4,360 | ) | (4,509 | ) | (4,656 | ) | (4,785 | ) | ||||||||||
Personnel |
(2,455 | ) | (2,515 | ) | (2,572 | ) | (2,670 | ) | (2,755 | ) | ||||||||||
Other general administrative expenses |
(1,801 | ) | (1,844 | ) | (1,937 | ) | (1,985 | ) | (2,030 | ) | ||||||||||
Depreciation and amortisation |
(590 | ) | (546 | ) | (560 | ) | (560 | ) | (592 | ) | ||||||||||
Net operating income |
5,277 | 5,582 | 5,891 | 5,824 | 6,067 | |||||||||||||||
Net loan-loss provisions |
(2,695 | ) | (2,638 | ) | (2,777 | ) | (2,452 | ) | (2,563 | ) | ||||||||||
Impairment losses on other assets |
(87 | ) | (71 | ) | (67 | ) | (151 | ) | (60 | ) | ||||||||||
Other income |
(347 | ) | (438 | ) | (491 | ) | (642 | ) | (454 | ) | ||||||||||
Ordinary profit before taxes |
2,149 | 2,435 | 2,556 | 2,580 | 2,990 | |||||||||||||||
Tax on profit |
(569 | ) | (664 | ) | (649 | ) | (814 | ) | (922 | ) | ||||||||||
Ordinary profit from continuing operations |
1,579 | 1,771 | 1,908 | 1,766 | 2,067 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Ordinary consolidated profit |
1,579 | 1,771 | 1,901 | 1,746 | 2,067 | |||||||||||||||
Minority interests |
277 | 318 | 296 | 291 | 350 | |||||||||||||||
Ordinary attributable profit to the Group |
1,303 | 1,453 | 1,605 | 1,455 | 1,717 | |||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||
Attributable profit to the Group |
1,303 | 1,453 | 1,605 | 1,455 | 1,717 | |||||||||||||||
|
||||||||||||||||||||
EPS (euros) |
0.113 | 0.122 | 0.131 | 0.112 | 0.121 | |||||||||||||||
Diluted EPS (euros) |
0.113 | 0.122 | 0.131 | 0.112 | 0.120 |
3
Income statement
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
|
||||||||||||||||
Net interest income |
8,038 | 7,450 | 589 | 7.9 | ||||||||||||
Net fees |
2,524 | 2,436 | 88 | 3.6 | ||||||||||||
Gains (losses) on financial transactions |
695 | 791 | (95 | ) | (12.0 | ) | ||||||||||
Other operating income |
186 | 39 | 147 | 382.4 | ||||||||||||
Dividends |
33 | 33 | 0 | 1.3 | ||||||||||||
Income from equity-accounted method |
99 | 68 | 31 | 45.5 | ||||||||||||
Other operating income/expenses |
53 | (63 | ) | 116 | | |||||||||||
Gross income |
11,444 | 10,715 | 729 | 6.8 | ||||||||||||
Operating expenses |
(5,377 | ) | (5,102 | ) | (275 | ) | 5.4 | |||||||||
General administrative expenses |
(4,785 | ) | (4,479 | ) | (307 | ) | 6.8 | |||||||||
Personnel |
(2,755 | ) | (2,588 | ) | (167 | ) | 6.4 | |||||||||
Other general administrative expenses |
(2,030 | ) | (1,890 | ) | (140 | ) | 7.4 | |||||||||
Depreciation and amortisation |
(592 | ) | (623 | ) | 31 | (5.0 | ) | |||||||||
Net operating income |
6,067 | 5,613 | 454 | 8.1 | ||||||||||||
Net loan-loss provisions |
(2,563 | ) | (2,858 | ) | 296 | (10.3 | ) | |||||||||
Impairment losses on other assets |
(60 | ) | (87 | ) | 27 | (31.4 | ) | |||||||||
Other income |
(454 | ) | (354 | ) | (100 | ) | 28.3 | |||||||||
Ordinary profit before taxes |
2,990 | 2,313 | 677 | 29.3 | ||||||||||||
Tax on profit |
(922 | ) | (609 | ) | (314 | ) | 51.5 | |||||||||
Ordinary profit from continuing operations |
2,067 | 1,704 | 363 | 21.3 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Ordinary consolidated profit |
2,067 | 1,704 | 363 | 21.3 | ||||||||||||
Minority interests |
350 | 294 | 56 | 19.1 | ||||||||||||
Ordinary attributable profit to the Group |
1,717 | 1,410 | 307 | 21.8 | ||||||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
1,717 | 1,410 | 307 | 21.8 |
4
Quarterly income statement
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Net interest income |
7,450 | 7,703 | 7,691 | 7,966 | 8,038 | |||||||||||||||
Net fees |
2,436 | 2,472 | 2,476 | 2,578 | 2,524 | |||||||||||||||
Gains (losses) on financial transactions |
791 | 537 | 970 | 634 | 695 | |||||||||||||||
Other operating income |
39 | 210 | 106 | 190 | 186 | |||||||||||||||
Dividends |
33 | 221 | 73 | 113 | 33 | |||||||||||||||
Income from equity-accounted method |
68 | 43 | 71 | 65 | 99 | |||||||||||||||
Other operating income/expenses |
(63 | ) | (53 | ) | (37 | ) | 13 | 53 | ||||||||||||
Gross income |
10,715 | 10,922 | 11,243 | 11,368 | 11,444 | |||||||||||||||
Operating expenses |
(5,102 | ) | (5,089 | ) | (5,192 | ) | (5,360 | ) | (5,377 | ) | ||||||||||
General administrative expenses |
(4,479 | ) | (4,524 | ) | (4,619 | ) | (4,783 | ) | (4,785 | ) | ||||||||||
Personnel |
(2,588 | ) | (2,617 | ) | (2,643 | ) | (2,749 | ) | (2,755 | ) | ||||||||||
Other general administrative expenses |
(1,890 | ) | (1,906 | ) | (1,976 | ) | (2,035 | ) | (2,030 | ) | ||||||||||
Depreciation and amortisation |
(623 | ) | (566 | ) | (573 | ) | (577 | ) | (592 | ) | ||||||||||
Net operating income |
5,613 | 5,833 | 6,052 | 6,008 | 6,067 | |||||||||||||||
Net loan-loss provisions |
(2,858 | ) | (2,735 | ) | (2,853 | ) | (2,521 | ) | (2,563 | ) | ||||||||||
Impairment losses on other assets |
(87 | ) | (71 | ) | (67 | ) | (152 | ) | (60 | ) | ||||||||||
Other income |
(354 | ) | (438 | ) | (484 | ) | (643 | ) | (454 | ) | ||||||||||
Ordinary profit before taxes |
2,313 | 2,589 | 2,648 | 2,692 | 2,990 | |||||||||||||||
Tax on profit |
(609 | ) | (703 | ) | (668 | ) | (835 | ) | (922 | ) | ||||||||||
Ordinary profit from continuing operations |
1,704 | 1,886 | 1,980 | 1,857 | 2,067 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Ordinary consolidated profit |
1,704 | 1,886 | 1,974 | 1,837 | 2,067 | |||||||||||||||
Minority interests |
294 | 334 | 303 | 306 | 350 | |||||||||||||||
Ordinary attributable profit to the Group |
1,410 | 1,552 | 1,671 | 1,532 | 1,717 | |||||||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||
Attributable profit to the Group |
1,410 | 1,552 | 1,671 | 1,532 | 1,717 |
5
Exchange rates: 1 euro / currency parity
Average (income statement) | Period-end (balance sheet) | |||||||||||||||||||
1Q 15 | 1Q 14 | 31.03.15 | 31.12.14 | 31.03.14 | ||||||||||||||||
US$ |
1.125 | 1.370 | 1.076 | 1.214 | 1.379 | |||||||||||||||
Pound sterling |
0.743 | 0.828 | 0.727 | 0.779 | 0.828 | |||||||||||||||
Brazilian real |
3.215 | 3.239 | 3.496 | 3.221 | 3.128 | |||||||||||||||
Mexican peso |
16.820 | 18.128 | 16.512 | 17.868 | 18.015 | |||||||||||||||
Chilean peso |
702.753 | 755.324 | 675.880 | 737.323 | 762.752 | |||||||||||||||
Argentine peso |
9.774 | 10.351 | 9.483 | 10.277 | 11.035 | |||||||||||||||
Polish zloty |
4.191 | 4.184 | 4.085 | 4.273 | 4.172 |
6
Net fees
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Fees from services |
1,510 | 1,392 | 118 | 8.5 | ||||||||||||
Mutual & pension funds |
240 | 213 | 27 | 12.6 | ||||||||||||
Securities and custody |
216 | 186 | 30 | 16.0 | ||||||||||||
Insurance |
559 | 540 | 19 | 3.6 | ||||||||||||
Net fee income |
2,524 | 2,331 | 194 | 8.3 |
7
Operating expenses
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Personnel expenses |
2,755 | 2,455 | 300 | 12.2 | ||||||||||||
General expenses |
2,030 | 1,801 | 229 | 12.7 | ||||||||||||
Information technology |
287 | 243 | 44 | 18.3 | ||||||||||||
Communications |
133 | 123 | 10 | 8.1 | ||||||||||||
Advertising |
156 | 125 | 31 | 24.9 | ||||||||||||
Buildings and premises |
475 | 448 | 27 | 6.0 | ||||||||||||
Printed and office material |
38 | 36 | 2 | 4.7 | ||||||||||||
Taxes (other than profit tax) |
134 | 109 | 25 | 23.3 | ||||||||||||
Other expenses |
806 | 717 | 89 | 12.5 | ||||||||||||
Personnel and general expenses |
4,785 | 4,256 | 529 | 12.4 | ||||||||||||
Depreciation and amortisation |
592 | 590 | 2 | 0.3 | ||||||||||||
Total operating expenses |
5,377 | 4,847 | 531 | 10.9 |
8
Net loan-loss provisions
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Non performing loans |
2,906 | 3,284 | (379 | ) | (11.5 | ) | ||||||||||
Country-risk |
1 | (0 | ) | 1 | | |||||||||||
Recovery of written-off assets |
(343 | ) | (589 | ) | 246 | (41.7 | ) | |||||||||
Total |
2,563 | 2,695 | (132 | ) | (4.9 | ) |
9
Balance sheet
EUR million
Variation | ||||||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | 31.12.14 | ||||||||||||||||
Assets |
||||||||||||||||||||
Cash on hand and deposits at central banks |
67,741 | 82,402 | (14,661 | ) | (17.8 | ) | 69,428 | |||||||||||||
Trading portfolio |
168,709 | 128,631 | 40,078 | 31.2 | 148,888 | |||||||||||||||
Debt securities |
53,564 | 48,765 | 4,799 | 9.8 | 54,374 | |||||||||||||||
Customer loans |
5,726 | 5,902 | (176 | ) | (3.0 | ) | 2,921 | |||||||||||||
Equities |
15,412 | 8,200 | 7,212 | 88.0 | 12,920 | |||||||||||||||
Trading derivatives |
89,305 | 60,252 | 29,052 | 48.2 | 76,858 | |||||||||||||||
Deposits from credit institutions |
4,702 | 5,511 | (810 | ) | (14.7 | ) | 1,815 | |||||||||||||
Other financial assets at fair value |
48,892 | 38,992 | 9,899 | 25.4 | 42,673 | |||||||||||||||
Customer loans |
10,201 | 11,054 | (852 | ) | (7.7 | ) | 8,971 | |||||||||||||
Other (deposits at credit institutions, debt securities and |
38,691 | 27,939 | 10,752 | 38.5 | 33,702 | |||||||||||||||
Available-for-sale financial assets |
124,536 | 90,889 | 33,648 | 37.0 | 115,251 | |||||||||||||||
Debt securities |
118,974 | 86,849 | 32,125 | 37.0 | 110,249 | |||||||||||||||
Equities |
5,562 | 4,039 | 1,523 | 37.7 | 5,001 | |||||||||||||||
Loans |
847,887 | 731,597 | 116,290 | 15.9 | 781,635 | |||||||||||||||
Deposits at credit institutions |
62,600 | 46,357 | 16,242 | 35.0 | 51,306 | |||||||||||||||
Customer loans |
778,038 | 677,639 | 100,398 | 14.8 | 722,819 | |||||||||||||||
Debt securities |
7,250 | 7,600 | (351 | ) | (4.6 | ) | 7,510 | |||||||||||||
Investments |
3,564 | 3,502 | 61 | 1.8 | 3,471 | |||||||||||||||
Intangible assets and property and equipment |
27,238 | 19,035 | 8,203 | 43.1 | 26,109 | |||||||||||||||
Goodwill |
28,667 | 26,056 | 2,610 | 10.0 | 27,548 | |||||||||||||||
Other |
52,455 | 47,738 | 4,717 | 9.9 | 51,293 | |||||||||||||||
Total assets |
1,369,689 | 1,168,842 | 200,846 | 17.2 | 1,266,296 | |||||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||
Trading portfolio |
125,507 | 105,947 | 19,560 | 18.5 | 109,792 | |||||||||||||||
Customer deposits |
6,794 | 13,197 | (6,403 | ) | (48.5 | ) | 5,544 | |||||||||||||
Marketable debt securities |
| 1 | (1 | ) | (100.0 | ) | | |||||||||||||
Trading derivatives |
92,439 | 59,664 | 32,775 | 54.9 | 79,048 | |||||||||||||||
Other |
26,273 | 33,084 | (6,811 | ) | (20.6 | ) | 25,200 | |||||||||||||
Other financial liabilities at fair value |
64,078 | 51,500 | 12,577 | 24.4 | 62,318 | |||||||||||||||
Customer deposits |
40,190 | 33,683 | 6,508 | 19.3 | 33,127 | |||||||||||||||
Marketable debt securities |
3,958 | 5,088 | (1,129 | ) | (22.2 | ) | 3,830 | |||||||||||||
Due to central banks and credit institutions |
19,929 | 12,730 | 7,199 | 56.6 | 25,360 | |||||||||||||||
Financial liabilities at amortized cost |
1,031,385 | 889,288 | 142,097 | 16.0 | 961,053 | |||||||||||||||
Due to central banks and credit institutions |
142,133 | 98,113 | 44,020 | 44.9 | 122,437 | |||||||||||||||
Customer deposits |
640,378 | 573,255 | 67,122 | 11.7 | 608,956 | |||||||||||||||
Marketable debt securities |
204,353 | 179,446 | 24,907 | 13.9 | 193,059 | |||||||||||||||
Subordinated debt |
19,746 | 17,738 | 2,007 | 11.3 | 17,132 | |||||||||||||||
Other financial liabilities |
24,775 | 20,735 | 4,040 | 19.5 | 19,468 | |||||||||||||||
Insurance liabilities |
670 | 1,548 | (878 | ) | (56.7 | ) | 713 | |||||||||||||
Provisions |
15,452 | 15,014 | 438 | 2.9 | 15,376 | |||||||||||||||
Other liability accounts |
30,492 | 23,286 | 7,207 | 30.9 | 27,331 | |||||||||||||||
Total liabilities |
1,267,584 | 1,086,583 | 181,001 | 16.7 | 1,176,581 | |||||||||||||||
Shareholders equity |
99,987 | 85,371 | 14,616 | 17.1 | 91,664 | |||||||||||||||
Capital stock |
7,030 | 5,781 | 1,250 | 21.6 | 6,292 | |||||||||||||||
Reserves |
91,240 | 78,288 | 12,952 | 16.5 | 80,026 | |||||||||||||||
Attributable profit to the Group |
1,717 | 1,303 | 415 | 31.8 | 5,816 | |||||||||||||||
Less: dividends |
| | | | (471 | ) | ||||||||||||||
Equity adjustments by valuation |
(8,072 | ) | (13,254 | ) | 5,182 | (39.1 | ) | (10,858 | ) | |||||||||||
Minority interests |
10,190 | 10,142 | 47 | 0.5 | 8,909 | |||||||||||||||
Total equity |
102,105 | 82,259 | 19,846 | 24.1 | 89,714 | |||||||||||||||
Total liabilities and equity |
1,369,689 | 1,168,842 | 200,846 | 17.2 | 1,266,296 |
10
Balance sheet
EUR million
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Assets |
||||||||||||||||||||
Cash on hand and deposits at central banks |
82,402 | 83,877 | 76,478 | 69,428 | 67,741 | |||||||||||||||
Trading portfolio |
128,631 | 130,773 | 142,840 | 148,888 | 168,709 | |||||||||||||||
Debt securities |
48,765 | 54,115 | 58,325 | 54,374 | 53,564 | |||||||||||||||
Customer loans |
5,902 | 1,637 | 524 | 2,921 | 5,726 | |||||||||||||||
Equities |
8,200 | 9,400 | 9,770 | 12,920 | 15,412 | |||||||||||||||
Trading derivatives |
60,252 | 64,335 | 71,533 | 76,858 | 89,305 | |||||||||||||||
Deposits from credit institutions |
5,511 | 1,287 | 2,688 | 1,815 | 4,702 | |||||||||||||||
Other financial assets at fair value |
38,992 | 30,421 | 35,925 | 42,673 | 48,892 | |||||||||||||||
Customer loans |
11,054 | 11,031 | 10,266 | 8,971 | 10,201 | |||||||||||||||
Other (deposits at credit institutions, debt securities and |
27,939 | 19,390 | 25,659 | 33,702 | 38,691 | |||||||||||||||
Available-for-sale financial assets |
90,889 | 90,636 | 99,226 | 115,251 | 124,536 | |||||||||||||||
Debt securities |
86,849 | 85,773 | 94,333 | 110,249 | 118,974 | |||||||||||||||
Equities |
4,039 | 4,864 | 4,893 | 5,001 | 5,562 | |||||||||||||||
Loans |
731,597 | 755,264 | 784,406 | 781,635 | 847,887 | |||||||||||||||
Deposits at credit institutions |
46,357 | 53,232 | 65,372 | 51,306 | 62,600 | |||||||||||||||
Customer loans |
677,639 | 694,231 | 711,198 | 722,819 | 778,038 | |||||||||||||||
Debt securities |
7,600 | 7,801 | 7,836 | 7,510 | 7,250 | |||||||||||||||
Investments |
3,502 | 3,604 | 3,619 | 3,471 | 3,564 | |||||||||||||||
Intangible assets and property and equipment |
19,035 | 19,739 | 21,431 | 26,109 | 27,238 | |||||||||||||||
Goodwill |
26,056 | 26,663 | 27,364 | 27,548 | 28,667 | |||||||||||||||
Other |
47,738 | 47,191 | 49,814 | 51,293 | 52,455 | |||||||||||||||
Total assets |
1,168,842 | 1,188,169 | 1,241,104 | 1,266,296 | 1,369,689 | |||||||||||||||
Liabilities and shareholders equity |
||||||||||||||||||||
Trading portfolio |
105,947 | 96,621 | 107,225 | 109,792 | 125,507 | |||||||||||||||
Customer deposits |
13,197 | 5,250 | 9,101 | 5,544 | 6,794 | |||||||||||||||
Marketable debt securities |
1 | | 197 | | | |||||||||||||||
Trading derivatives |
59,664 | 64,255 | 71,858 | 79,048 | 92,439 | |||||||||||||||
Other |
33,084 | 27,116 | 26,068 | 25,200 | 26,273 | |||||||||||||||
Other financial liabilities at fair value |
51,500 | 50,446 | 62,969 | 62,318 | 64,078 | |||||||||||||||
Customer deposits |
33,683 | 32,103 | 35,247 | 33,127 | 40,190 | |||||||||||||||
Marketable debt securities |
5,088 | 3,864 | 4,048 | 3,830 | 3,958 | |||||||||||||||
Deposits at credit institutions |
12,730 | 14,479 | 23,674 | 25,360 | 19,929 | |||||||||||||||
Financial liabilities at amortized cost |
889,288 | 914,107 | 939,586 | 961,053 | 1,031,385 | |||||||||||||||
Due to central banks and credit institutions |
98,113 | 104,111 | 106,229 | 122,437 | 142,133 | |||||||||||||||
Customer deposits |
573,255 | 580,408 | 601,983 | 608,956 | 640,378 | |||||||||||||||
Marketable debt securities |
179,446 | 187,631 | 191,349 | 193,059 | 204,353 | |||||||||||||||
Subordinated debt |
17,738 | 19,043 | 17,334 | 17,132 | 19,746 | |||||||||||||||
Other financial liabilities |
20,735 | 22,914 | 22,692 | 19,468 | 24,775 | |||||||||||||||
Insurance liabilities |
1,548 | 1,602 | 1,671 | 713 | 670 | |||||||||||||||
Provisions |
15,014 | 15,319 | 14,589 | 15,376 | 15,452 | |||||||||||||||
Other liability accounts |
23,286 | 24,619 | 27,041 | 27,331 | 30,492 | |||||||||||||||
Total liabilities |
1,086,583 | 1,102,715 | 1,153,081 | 1,176,581 | 1,267,584 | |||||||||||||||
Shareholders equity |
85,371 | 86,774 | 87,893 | 91,664 | 99,987 | |||||||||||||||
Capital stock |
5,781 | 5,889 | 5,994 | 6,292 | 7,030 | |||||||||||||||
Reserves |
78,288 | 78,129 | 77,764 | 80,026 | 91,240 | |||||||||||||||
Attributable profit to the Group |
1,303 | 2,756 | 4,361 | 5,816 | 1,717 | |||||||||||||||
Less: dividends |
| | (226 | ) | (471 | ) | | |||||||||||||
Equity adjustments by valuation |
(13,254 | ) | (11,858 | ) | (10,568 | ) | (10,858 | ) | (8,072 | ) | ||||||||||
Minority interests |
10,142 | 10,538 | 10,697 | 8,909 | 10,190 | |||||||||||||||
Total equity |
82,259 | 85,455 | 88,023 | 89,714 | 102,105 | |||||||||||||||
Total liabilities and equity |
1,168,842 | 1,188,169 | 1,241,104 | 1,266,296 | 1,369,689 |
11
Customer loans
EUR million
Variation | ||||||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | 31.12.14 | ||||||||||||||||
Spanish Public sector |
17,392 | 15,409 | 1,983 | 12.9 | 17,465 | |||||||||||||||
Other residents |
155,846 | 162,693 | (6,847 | ) | (4.2 | ) | 154,905 | |||||||||||||
Commercial bills |
8,188 | 6,797 | 1,391 | 20.5 | 7,293 | |||||||||||||||
Secured loans |
96,271 | 97,648 | (1,378 | ) | (1.4 | ) | 96,426 | |||||||||||||
Other loans |
51,387 | 58,248 | (6,861 | ) | (11.8 | ) | 51,187 | |||||||||||||
Non-resident sector |
648,820 | 543,753 | 105,067 | 19.3 | 589,557 | |||||||||||||||
Secured loans |
403,085 | 323,789 | 79,296 | 24.5 | 369,266 | |||||||||||||||
Other loans |
245,736 | 219,964 | 25,772 | 11.7 | 220,291 | |||||||||||||||
Gross customer loans |
822,059 | 721,856 | 100,203 | 13.9 | 761,928 | |||||||||||||||
Loan-loss allowances |
28,094 | 27,261 | 833 | 3.1 | 27,217 | |||||||||||||||
Net customer loans |
793,965 | 694,595 | 99,370 | 14.3 | 734,711 | |||||||||||||||
Pro memoria: Doubtful loans |
40,711 | 41,101 | (390 | ) | (0.9 | ) | 40,424 | |||||||||||||
Public sector |
169 | 88 | 80 | 91.3 | 167 | |||||||||||||||
Other residents |
19,327 | 21,741 | (2,414 | ) | (11.1 | ) | 19,951 | |||||||||||||
Non-resident sector |
21,215 | 19,272 | 1,943 | 10.1 | 20,306 |
12
Customer loans
EUR million
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Spanish Public sector |
15,409 | 16,227 | 16,204 | 17,465 | 17,392 | |||||||||||||||
Other residents |
162,693 | 162,352 | 158,190 | 154,905 | 155,846 | |||||||||||||||
Commercial bills |
6,797 | 6,689 | 6,459 | 7,293 | 8,188 | |||||||||||||||
Secured loans |
97,648 | 98,962 | 97,753 | 96,426 | 96,271 | |||||||||||||||
Other loans |
58,248 | 56,701 | 53,978 | 51,187 | 51,387 | |||||||||||||||
Non-resident sector |
543,753 | 555,784 | 575,032 | 589,557 | 648,820 | |||||||||||||||
Secured loans |
323,789 | 339,213 | 351,910 | 369,266 | 403,085 | |||||||||||||||
Other loans |
219,964 | 216,571 | 223,122 | 220,291 | 245,736 | |||||||||||||||
Gross customer loans |
721,856 | 734,363 | 749,426 | 761,928 | 822,059 | |||||||||||||||
Loan-loss allowances |
27,261 | 27,464 | 27,438 | 27,217 | 28,094 | |||||||||||||||
Net customer loans |
694,595 | 706,899 | 721,988 | 734,711 | 793,965 | |||||||||||||||
Pro memoria: Doubtful loans |
41,101 | 40,948 | 40,440 | 40,424 | 40,711 | |||||||||||||||
Public sector |
88 | 126 | 167 | 167 | 169 | |||||||||||||||
Other residents |
21,741 | 21,003 | 20,360 | 19,951 | 19,327 | |||||||||||||||
Non-resident sector |
19,272 | 19,819 | 19,914 | 20,306 | 21,215 |
13
Credit risk management *
EUR million
Variation | ||||||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | 31.12.14 | ||||||||||||||||
Non-performing loans |
41,919 | 42,300 | (381 | ) | (0.9 | ) | 41,709 | |||||||||||||
NPL ratio (%) |
4.85 | 5.52 | (0.67 p. | ) | 5.19 | |||||||||||||||
Loan-loss allowances |
28,894 | 28,037 | 858 | 3.1 | 28,046 | |||||||||||||||
Specific |
20,427 | 22,562 | (2,134 | ) | (9.5 | ) | 21,784 | |||||||||||||
Generic |
8,467 | 5,475 | 2,992 | 54.6 | 6,262 | |||||||||||||||
Coverage ratio (%) |
68.9 | 66.3 | 2.7 p. | 67.2 | ||||||||||||||||
Cost of credit (%) ** |
1.38 | 1.65 | (0.27 p. | ) | 1.43 |
(*).- | Excluding country-risk |
(**).- | 12 months net loan-loss provisions / average lending |
Note: NPL ratio: Non-performing loans / computable assets
14
Credit risk management *
EUR million
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Non-performing loans |
42,300 | 42,334 | 41,727 | 41,709 | 41,919 | |||||||||||||||
NPL ratio (%) |
5.52 | 5.45 | 5.28 | 5.19 | 4.85 | |||||||||||||||
Loan-loss allowances |
28,037 | 28,256 | 28,174 | 28,046 | 28,894 | |||||||||||||||
Specific |
22,562 | 22,660 | 22,156 | 21,784 | 20,427 | |||||||||||||||
Generic |
5,475 | 5,596 | 6,018 | 6,262 | 8,467 | |||||||||||||||
Coverage ratio (%) |
66.3 | 66.8 | 67.5 | 67.2 | 68.9 | |||||||||||||||
Cost of credit (%) ** |
1.65 | 1.56 | 1.52 | 1.43 | 1.38 |
(*).- | Excluding country-risk |
(**).- | 12 months net loan-loss provisions / average lending |
Note: NPL ratio: Non-performing loans / computable assets
15
Non-performing loans by quarter
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Balance at beginning of period |
42,420 | 42,300 | 42,334 | 41,727 | 41,709 | |||||||||||||||
Net additions |
2,536 | 2,535 | 1,959 | 2,623 | 2,017 | |||||||||||||||
Increase in scope of consolidation |
148 | | | 763 | 54 | |||||||||||||||
Exchange differences |
96 | 293 | 463 | (299 | ) | 853 | ||||||||||||||
Write-offs |
(2,900 | ) | (2,793 | ) | (3,029 | ) | (3,105 | ) | (2,715 | ) | ||||||||||
Balance at period-end |
42,300 | 42,334 | 41,727 | 41,709 | 41,919 |
16
Managed and marketed customer funds
EUR million
Variation | ||||||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | 31.12.14 | ||||||||||||||||
Resident public sector |
12,706 | 7,856 | 4,850 | 61.7 | 9,349 | |||||||||||||||
Other residents |
163,702 | 158,292 | 5,410 | 3.4 | 163,340 | |||||||||||||||
Demand deposits |
94,580 | 76,468 | 18,111 | 23.7 | 88,312 | |||||||||||||||
Time deposits |
65,118 | 76,823 | (11,706 | ) | (15.2 | ) | 67,495 | |||||||||||||
Other |
4,005 | 5,000 | (995 | ) | (19.9 | ) | 7,532 | |||||||||||||
Non-resident sector |
510,954 | 453,988 | 56,966 | 12.5 | 474,939 | |||||||||||||||
Demand deposits |
299,008 | 232,123 | 66,885 | 28.8 | 273,889 | |||||||||||||||
Time deposits |
156,089 | 163,845 | (7,755 | ) | (4.7 | ) | 151,113 | |||||||||||||
Other |
55,856 | 58,020 | (2,164 | ) | (3.7 | ) | 49,937 | |||||||||||||
Customer deposits |
687,362 | 620,135 | 67,227 | 10.8 | 647,628 | |||||||||||||||
Debt securities |
208,312 | 184,534 | 23,777 | 12.9 | 196,890 | |||||||||||||||
Subordinated debt |
19,746 | 17,738 | 2,007 | 11.3 | 17,132 | |||||||||||||||
On-balance-sheet customer funds |
915,419 | 822,408 | 93,012 | 11.3 | 861,649 | |||||||||||||||
Mutual funds |
135,254 | 111,392 | 23,862 | 21.4 | 124,708 | |||||||||||||||
Pension funds |
11,960 | 11,064 | 896 | 8.1 | 11,481 | |||||||||||||||
Managed portfolios |
28,541 | 21,839 | 6,701 | 30.7 | 25,599 | |||||||||||||||
Other managed and marketed customer funds |
175,755 | 144,296 | 31,459 | 21.8 | 161,788 | |||||||||||||||
Managed and marketed customer funds |
1,091,174 | 966,704 | 124,471 | 12.9 | 1,023,437 |
17
Managed and marketed customer funds
EUR million
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Resident public sector |
7,856 | 7,357 | 9,689 | 9,349 | 12,706 | |||||||||||||||
Other residents |
158,292 | 163,548 | 162,313 | 163,340 | 163,702 | |||||||||||||||
Demand deposits |
76,468 | 79,661 | 82,530 | 88,312 | 94,580 | |||||||||||||||
Time deposits |
76,823 | 77,913 | 75,837 | 67,495 | 65,118 | |||||||||||||||
Other |
5,000 | 5,974 | 3,945 | 7,532 | 4,005 | |||||||||||||||
Non-resident sector |
453,988 | 446,855 | 474,329 | 474,939 | 510,954 | |||||||||||||||
Demand deposits |
232,123 | 244,068 | 259,141 | 273,889 | 299,008 | |||||||||||||||
Time deposits |
163,845 | 155,736 | 156,448 | 151,113 | 156,089 | |||||||||||||||
Other |
58,020 | 47,052 | 58,739 | 49,937 | 55,856 | |||||||||||||||
Customer deposits |
620,135 | 617,761 | 646,331 | 647,628 | 687,362 | |||||||||||||||
Debt securities |
184,534 | 191,495 | 195,595 | 196,890 | 208,312 | |||||||||||||||
Subordinated debt |
17,738 | 19,043 | 17,334 | 17,132 | 19,746 | |||||||||||||||
On-balance-sheet customer funds |
822,408 | 828,299 | 859,259 | 861,649 | 915,419 | |||||||||||||||
Mutual funds |
111,392 | 119,739 | 124,911 | 124,708 | 135,254 | |||||||||||||||
Pension funds |
11,064 | 11,258 | 11,341 | 11,481 | 11,960 | |||||||||||||||
Managed portfolios |
21,839 | 23,198 | 24,923 | 25,599 | 28,541 | |||||||||||||||
Other managed and marketed customer funds |
144,296 | 154,195 | 161,174 | 161,788 | 175,755 | |||||||||||||||
Managed and marketed customer funds |
966,704 | 982,494 | 1,020,433 | 1,023,437 | 1,091,174 |
18
Eligible capital. March 2015
EUR million
Phase-in | Fully loaded | |||||||
CET1 |
73,596 | 59,750 | ||||||
Basic capital |
73,596 | 64,652 | ||||||
Eligible capital |
81,971 | 74,299 | ||||||
Risk-weighted assets |
617,951 | 617,574 | ||||||
CET1 capital ratio |
11.9 | 9.7 | ||||||
T1 capital ratio |
11.9 | 10.5 | ||||||
BIS ratio |
13.3 | 12.0 |
19
Eligible capital (fully loaded)*
EUR million
Variation | ||||||||||||||||
31.03.15 | 31.12.14 | Amount | % | |||||||||||||
Capital stock and reserves |
98,558 | 93,748 | 4,810 | 5.1 | ||||||||||||
Attributable profit |
1,717 | 5,816 | (4,099 | ) | (70.5 | ) | ||||||||||
Dividends |
(576 | ) | (1,014 | ) | 438 | (43.2 | ) | |||||||||
Other retained earnings |
(8,418 | ) | (11,468 | ) | 3,050 | (26.6 | ) | |||||||||
Minority interests |
4,829 | 4,131 | 698 | 16.9 | ||||||||||||
Goodwill and intangible assets |
(30,303 | ) | (29,164 | ) | (1,139 | ) | 3.9 | |||||||||
Treasury stock and other deductions |
(6,057 | ) | (5,767 | ) | (290 | ) | 5.0 | |||||||||
Core CET1 |
59,750 | 56,282 | 3,468 | 6.2 | ||||||||||||
Preferred shares and other eligibles T1 |
4,902 | 4,728 | 174 | 3.7 | ||||||||||||
Tier 1 |
64,652 | 61,010 | 3,642 | 6.0 | ||||||||||||
Generic funds and eligible T2 instruments |
9,646 | 7,561 | 2,085 | 27.6 | ||||||||||||
Eligible capital |
74,299 | 68,571 | 5,728 | 8.4 | ||||||||||||
Risk-weighted assets |
617,574 | 583,366 | 34,208 | 5.9 | ||||||||||||
CET1 capital ratio |
9.7 | 9.7 | | |||||||||||||
T1 capital ratio |
10.5 | 10.5 | | |||||||||||||
BIS ratio |
12.0 | 11.8 | 0.3 |
(*).- | In 2014, pro-forma data taking into account the January 2015 capital increase |
20
Key data by principal segments
Net operating income | Attributable profit to the Group | Efficiency ratio (%) | ROE (%) | |||||||||||||||||||||||||||||||||||||
1Q 15 | 1Q 14 | Var (%) | 1Q 15 | 1Q 14 | Var (%) | 1Q 15 | 1Q 14 | 1Q 15 | 1Q 14 | |||||||||||||||||||||||||||||||
Income statement (EUR million) |
||||||||||||||||||||||||||||||||||||||||
Continental Europe |
1,751 | 1,589 | 10.2 | 664 | 463 | 43.5 | 48.2 | 50.3 | 10.23 | 7.32 | ||||||||||||||||||||||||||||||
o/w: Spain |
913 | 898 | 1.6 | 357 | 251 | 42.1 | 48.3 | 49.9 | 12.58 | 8.93 | ||||||||||||||||||||||||||||||
Santander Consumer Finance |
561 | 434 | 29.3 | 242 | 219 | 10.8 | 42.6 | 45.7 | 11.58 | 11.02 | ||||||||||||||||||||||||||||||
Poland |
191 | 188 | 1.9 | 90 | 85 | 6.1 | 43.8 | 43.8 | 15.34 | 15.58 | ||||||||||||||||||||||||||||||
Portugal |
117 | 106 | 10.1 | 56 | 36 | 58.0 | 50.9 | 53.5 | 9.09 | 6.45 | ||||||||||||||||||||||||||||||
United Kingdom |
736 | 635 | 15.8 | 477 | 376 | 27.0 | 52.5 | 52.2 | 12.39 | 11.67 | ||||||||||||||||||||||||||||||
Latin America |
2,902 | 2,638 | 10.0 | 914 | 712 | 28.5 | 41.9 | 41.6 | 14.37 | 13.31 | ||||||||||||||||||||||||||||||
o/w: Brazil |
1,870 | 1,719 | 8.8 | 516 | 364 | 41.8 | 38.6 | 39.7 | 15.78 | 13.00 | ||||||||||||||||||||||||||||||
Mexico |
484 | 407 | 19.0 | 167 | 138 | 21.3 | 41.9 | 43.0 | 13.90 | 12.55 | ||||||||||||||||||||||||||||||
Chile |
320 | 332 | (3.6 | ) | 109 | 123 | (11.2 | ) | 42.3 | 37.7 | 14.15 | 18.99 | ||||||||||||||||||||||||||||
USA |
1,136 | 830 | 36.9 | 246 | 158 | 55.9 | 35.7 | 36.5 | 9.82 | 6.76 | ||||||||||||||||||||||||||||||
Operating areas |
6,526 | 5,693 | 14.6 | 2,302 | 1,708 | 34.8 | 44.2 | 45.0 | 10.23 | 7.32 | ||||||||||||||||||||||||||||||
Corporate Activities |
(460 | ) | (416 | ) | 10.5 | (585 | ) | (405 | ) | 44.2 | ||||||||||||||||||||||||||||||
Total Group |
6,067 | 5,277 | 15.0 | 1,717 | 1,303 | 31.8 | 47.0 | 47.9 | 7.56 | 6.63 |
Net customer loans | Customer deposits | NPL ratio (%) | NPL coverage (%) | |||||||||||||||||||||||||||||||||||||
31.03.15 | 31.03.14 | Var (%) | 31.03.15 | 31.03.14 | Var (%) | 31.03.15 | 31.03.14 | 31.03.15 | 31.03.14 | |||||||||||||||||||||||||||||||
Activity (EUR million) |
||||||||||||||||||||||||||||||||||||||||
Continental Europe |
277,834 | 265,216 | 4.8 | 266,841 | 258,043 | 3.4 | 8.57 | 9.12 | 58.6 | 58.0 | ||||||||||||||||||||||||||||||
o/w: Spain |
157,709 | 157,458 | 0.2 | 189,734 | 183,196 | 3.6 | 7.25 | 7.61 | 46.6 | 44.6 | ||||||||||||||||||||||||||||||
Santander Consumer Finance |
68,690 | 57,433 | 19.6 | 30,989 | 30,611 | 1.2 | 4.52 | 4.14 | 103.6 | 105.1 | ||||||||||||||||||||||||||||||
Poland |
18,303 | 16,728 | 9.4 | 20,481 | 18,803 | 8.9 | 7.33 | 7.35 | 61.6 | 64.6 | ||||||||||||||||||||||||||||||
Portugal |
23,045 | 24,240 | (4.9 | ) | 23,529 | 23,586 | (0.2 | ) | 8.96 | 8.26 | 52.4 | 50.6 | ||||||||||||||||||||||||||||
United Kingdom |
279,334 | 233,937 | 19.4 | 220,684 | 194,923 | 13.2 | 1.75 | 1.88 | 41.2 | 42.9 | ||||||||||||||||||||||||||||||
Latin America |
152,014 | 129,743 | 17.2 | 142,779 | 126,239 | 13.1 | 4.49 | 5.06 | 83.9 | 86.1 | ||||||||||||||||||||||||||||||
o/w: Brazil |
72,492 | 68,518 | 5.8 | 65,221 | 65,934 | (1.1 | ) | 4.90 | 5.74 | 95.2 | 95.2 | |||||||||||||||||||||||||||||
Mexico |
29,112 | 22,381 | 30.1 | 30,965 | 25,592 | 21.0 | 3.71 | 3.62 | 88.4 | 98.6 | ||||||||||||||||||||||||||||||
Chile |
34,510 | 27,993 | 23.3 | 26,499 | 20,436 | 29.7 | 5.88 | 5.99 | 52.0 | 50.7 | ||||||||||||||||||||||||||||||
USA |
78,763 | 59,088 | 33.3 | 54,462 | 39,551 | 37.7 | 2.30 | 2.88 | 210.7 | 163.3 | ||||||||||||||||||||||||||||||
Operating areas |
787,945 | 687,983 | 14.5 | 684,766 | 618,756 | 10.7 | 4.87 | 5.54 | 68.4 | 66.0 | ||||||||||||||||||||||||||||||
Total Group |
793,965 | 694,595 | 14.3 | 687,362 | 620,135 | 10.8 | 4.85 | 5.52 | 68.9 | 66.3 |
Employees | Branches | |||||||||||||||
31.03.15 | 31.03.14 | 31.03.15 | 31.03.14 | |||||||||||||
Operating means |
||||||||||||||||
Continental Europe |
56,776 | 57,235 | 5,470 | 6,050 | ||||||||||||
o/w: Spain |
24,744 | 26,327 | 3,511 | 4,000 | ||||||||||||
Santander Consumer Finance |
14,161 | 12,222 | 575 | 577 | ||||||||||||
Poland |
11,896 | 12,167 | 784 | 830 | ||||||||||||
Portugal |
5,408 | 5,512 | 584 | 633 | ||||||||||||
United Kingdom |
26,209 | 25,642 | 921 | 999 | ||||||||||||
Latin America |
85,279 | 84,325 | 5,725 | 5,726 | ||||||||||||
o/w: Brazil |
46,505 | 48,312 | 3,391 | 3,489 | ||||||||||||
Mexico |
16,944 | 14,837 | 1,350 | 1,279 | ||||||||||||
Chile |
12,095 | 12,104 | 476 | 485 | ||||||||||||
USA |
16,145 | 15,436 | 804 | 815 | ||||||||||||
Operating areas |
184,409 | 182,638 | 12,920 | 13,590 | ||||||||||||
Corporate Activities |
2,853 | 2,527 | ||||||||||||||
Total Group |
187,262 | 185,165 | 12,920 | 13,590 |
21
Operating areas
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
8,521 | 7,526 | 995 | 13.2 | ||||||||||||
Net fees |
2,539 | 2,339 | 200 | 8.6 | ||||||||||||
Gains (losses) on financial transactions |
449 | 465 | (16 | ) | (3.5 | ) | ||||||||||
Other operating income * |
187 | 18 | 169 | 914.5 | ||||||||||||
Gross income |
11,695 | 10,348 | 1,348 | 13.0 | ||||||||||||
Operating expenses |
(5,169 | ) | (4,655 | ) | (514 | ) | 11.0 | |||||||||
General administrative expenses |
(4,602 | ) | (4,092 | ) | (510 | ) | 12.5 | |||||||||
Personnel |
(2,686 | ) | (2,388 | ) | (298 | ) | 12.5 | |||||||||
Other general administrative expenses |
(1,916 | ) | (1,704 | ) | (212 | ) | 12.4 | |||||||||
Depreciation and amortisation |
(567 | ) | (563 | ) | (4 | ) | 0.7 | |||||||||
Net operating income |
6,526 | 5,693 | 834 | 14.6 | ||||||||||||
Net loan-loss provisions |
(2,563 | ) | (2,696 | ) | 133 | (4.9 | ) | |||||||||
Other income |
(398 | ) | (361 | ) | (36 | ) | 10.1 | |||||||||
Profit before taxes |
3,566 | 2,635 | 930 | 35.3 | ||||||||||||
Tax on profit |
(941 | ) | (648 | ) | (293 | ) | 45.3 | |||||||||
Profit from continuing operations |
2,624 | 1,987 | 637 | 32.1 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Consolidated profit |
2,624 | 1,987 | 637 | 32.1 | ||||||||||||
Minority interests |
322 | 279 | 43 | 15.5 | ||||||||||||
Attributable profit to the Group |
2,302 | 1,708 | 594 | 34.8 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
787,945 | 687,983 | 99,962 | 14.5 | ||||||||||||
Trading portfolio (w/o loans) |
155,357 | 114,653 | 40,704 | 35.5 | ||||||||||||
Available-for-sale financial assets |
116,788 | 83,996 | 32,792 | 39.0 | ||||||||||||
Due from credit institutions ** |
134,805 | 97,654 | 37,151 | 38.0 | ||||||||||||
Intangible assets and property and equipment |
20,561 | 15,404 | 5,157 | 33.5 | ||||||||||||
Other assets |
109,602 | 123,799 | (14,197 | ) | (11.5 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
1,325,059 | 1,123,490 | 201,569 | 17.9 | ||||||||||||
Customer deposits ** |
684,766 | 618,756 | 66,009 | 10.7 | ||||||||||||
Marketable debt securities ** |
154,807 | 122,433 | 32,374 | 26.4 | ||||||||||||
Subordinated debt ** |
13,890 | 13,565 | 325 | 2.4 | ||||||||||||
Insurance liabilities |
670 | 1,548 | (878 | ) | (56.7 | ) | ||||||||||
Due to credit institutions ** |
189,647 | 133,264 | 56,383 | 42.3 | ||||||||||||
Other liabilities |
204,070 | 163,246 | 40,824 | 25.0 | ||||||||||||
Stockholders equity *** |
77,208 | 70,677 | 6,531 | 9.2 | ||||||||||||
Other managed and marketed customer funds |
175,755 | 144,296 | 31,459 | 21.8 | ||||||||||||
Mutual funds |
135,254 | 111,392 | 23,862 | 21.4 | ||||||||||||
Pension funds |
11,960 | 11,064 | 896 | 8.1 | ||||||||||||
Managed portfolios |
28,541 | 21,839 | 6,701 | 30.7 | ||||||||||||
Managed and marketed customer funds |
1,029,218 | 899,050 | 130,168 | 14.5 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
Ratios (%) and other data |
||||||||||||||||
ROE |
10.23 | 7.32 | 2.90 p. | |||||||||||||
Efficiency ratio (with amortisations) |
44.2 | 45.0 | (0.8 p. | ) | ||||||||||||
NPL ratio |
4.87 | 5.54 | (0.67 p. | ) | ||||||||||||
NPL coverage |
68.4 | 66.0 | 2.4 p. | |||||||||||||
Number of employees |
184,409 | 182,638 | 1,771 | 1.0 | ||||||||||||
Number of branches |
12,920 | 13,590 | (670 | ) | (4.9 | ) |
22
Operating areas
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
7,526 | 7,859 | 7,933 | 8,167 | 8,521 | |||||||||||||||
Net fees |
2,339 | 2,409 | 2,444 | 2,542 | 2,539 | |||||||||||||||
Gains (losses) on financial transactions |
465 | 263 | 495 | 171 | 449 | |||||||||||||||
Other operating income * |
18 | 194 | 79 | 167 | 187 | |||||||||||||||
Gross income |
10,348 | 10,724 | 10,950 | 11,048 | 11,695 | |||||||||||||||
Operating expenses |
(4,655 | ) | (4,709 | ) | (4,876 | ) | (5,035 | ) | (5,169 | ) | ||||||||||
General administrative expenses |
(4,092 | ) | (4,204 | ) | (4,346 | ) | (4,486 | ) | (4,602 | ) | ||||||||||
Personnel |
(2,388 | ) | (2,453 | ) | (2,533 | ) | (2,595 | ) | (2,686 | ) | ||||||||||
Other general administrative expenses |
(1,704 | ) | (1,750 | ) | (1,813 | ) | (1,891 | ) | (1,916 | ) | ||||||||||
Depreciation and amortisation |
(563 | ) | (505 | ) | (530 | ) | (549 | ) | (567 | ) | ||||||||||
Net operating income |
5,693 | 6,016 | 6,074 | 6,013 | 6,526 | |||||||||||||||
Net loan-loss provisions |
(2,696 | ) | (2,637 | ) | (2,777 | ) | (2,454 | ) | (2,563 | ) | ||||||||||
Other income |
(361 | ) | (441 | ) | (469 | ) | (450 | ) | (398 | ) | ||||||||||
Profit before taxes |
2,635 | 2,937 | 2,829 | 3,109 | 3,566 | |||||||||||||||
Tax on profit |
(648 | ) | (722 | ) | (660 | ) | (672 | ) | (941 | ) | ||||||||||
Profit from continuing operations |
1,987 | 2,215 | 2,169 | 2,437 | 2,624 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Consolidated profit |
1,987 | 2,215 | 2,163 | 2,418 | 2,624 | |||||||||||||||
Minority interests |
279 | 318 | 299 | 282 | 322 | |||||||||||||||
Attributable profit to the Group |
1,708 | 1,897 | 1,864 | 2,136 | 2,302 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
687,983 | 702,640 | 717,605 | 729,908 | 787,945 | |||||||||||||||
Trading portfolio (w/o loans) |
114,653 | 125,128 | 136,469 | 142,031 | 155,357 | |||||||||||||||
Available-for-sale financial assets |
83,996 | 83,773 | 92,851 | 107,966 | 116,788 | |||||||||||||||
Due from credit institutions ** |
97,654 | 92,561 | 110,627 | 106,208 | 134,805 | |||||||||||||||
Intangible assets and property and equipment |
15,404 | 16,294 | 18,304 | 19,363 | 20,561 | |||||||||||||||
Other assets |
123,799 | 118,478 | 114,760 | 107,587 | 109,602 | |||||||||||||||
Total assets/liabilities & shareholders equity |
1,123,490 | 1,138,874 | 1,190,617 | 1,213,062 | 1,325,059 | |||||||||||||||
Customer deposits ** |
618,756 | 616,197 | 644,666 | 642,348 | 684,766 | |||||||||||||||
Marketable debt securities ** |
122,433 | 130,742 | 139,056 | 136,936 | 154,807 | |||||||||||||||
Subordinated debt ** |
13,565 | 13,780 | 13,853 | 13,025 | 13,890 | |||||||||||||||
Insurance liabilities |
1,548 | 1,602 | 1,671 | 713 | 670 | |||||||||||||||
Due to credit institutions ** |
133,264 | 140,361 | 144,174 | 156,105 | 189,647 | |||||||||||||||
Other liabilities |
163,246 | 164,252 | 173,521 | 187,213 | 204,070 | |||||||||||||||
Stockholders equity *** |
70,677 | 71,940 | 73,677 | 76,722 | 77,208 | |||||||||||||||
Other managed and marketed customer funds |
144,296 | 154,195 | 161,174 | 161,788 | 175,755 | |||||||||||||||
Mutual funds |
111,392 | 119,739 | 124,911 | 124,708 | 135,254 | |||||||||||||||
Pension funds |
11,064 | 11,258 | 11,341 | 11,481 | 11,960 | |||||||||||||||
Managed portfolios |
21,839 | 23,198 | 24,923 | 25,599 | 28,541 | |||||||||||||||
Managed and marketed customer funds |
899,050 | 914,914 | 958,748 | 954,097 | 1,029,218 |
(**).- | Including all on-balance sheet balances for this item |
(***).- | Capital + reserves + profit + valuation adjustments |
Other information |
||||||||||||||||||||
NPL ratio |
5.54 | 5.46 | 5.29 | 5.19 | 4.87 | |||||||||||||||
NPL coverage |
66.0 | 66.4 | 67.0 | 66.6 | 68.4 | |||||||||||||||
Cost of credit |
1.61 | 1.55 | 1.50 | 1.44 | 1.38 |
23
Operating areas
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
8,521 | 7,983 | 538 | 6.7 | ||||||||||||
Net fees |
2,539 | 2,444 | 94 | 3.9 | ||||||||||||
Gains (losses) on financial transactions |
449 | 489 | (40 | ) | (8.2 | ) | ||||||||||
Other operating income * |
187 | 23 | 164 | 715.5 | ||||||||||||
Gross income |
11,695 | 10,939 | 756 | 6.9 | ||||||||||||
Operating expenses |
(5,169 | ) | (4,910 | ) | (259 | ) | 5.3 | |||||||||
General administrative expenses |
(4,602 | ) | (4,314 | ) | (288 | ) | 6.7 | |||||||||
Personnel |
(2,686 | ) | (2,521 | ) | (165 | ) | 6.5 | |||||||||
Other general administrative expenses |
(1,916 | ) | (1,793 | ) | (123 | ) | 6.8 | |||||||||
Depreciation and amortisation |
(567 | ) | (596 | ) | 29 | (4.8 | ) | |||||||||
Net operating income |
6,526 | 6,029 | 497 | 8.2 | ||||||||||||
Net loan-loss provisions |
(2,563 | ) | (2,860 | ) | 297 | (10.4 | ) | |||||||||
Other income |
(398 | ) | (369 | ) | (28 | ) | 7.7 | |||||||||
Profit before taxes |
3,566 | 2,800 | 766 | 27.4 | ||||||||||||
Tax on profit |
(941 | ) | (688 | ) | (254 | ) | 36.9 | |||||||||
Profit from continuing operations |
2,624 | 2,112 | 512 | 24.2 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Consolidated profit |
2,624 | 2,112 | 512 | 24.3 | ||||||||||||
Minority interests |
322 | 297 | 26 | 8.7 | ||||||||||||
Attributable profit to the Group |
2,302 | 1,816 | 486 | 26.8 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
787,945 | 738,316 | 49,628 | 6.7 | ||||||||||||
Trading portfolio (w/o loans) |
155,357 | 120,068 | 35,290 | 29.4 | ||||||||||||
Available-for-sale financial assets |
116,788 | 86,583 | 30,205 | 34.9 | ||||||||||||
Due from credit institutions ** |
134,805 | 101,854 | 32,951 | 32.4 | ||||||||||||
Intangible assets and property and equipment |
20,561 | 16,508 | 4,053 | 24.6 | ||||||||||||
Other assets |
109,602 | 130,358 | (20,756 | ) | (15.9 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
1,325,059 | 1,193,687 | 131,371 | 11.0 | ||||||||||||
Customer deposits ** |
684,766 | 658,232 | 26,534 | 4.0 | ||||||||||||
Marketable debt securities ** |
154,807 | 133,870 | 20,937 | 15.6 | ||||||||||||
Subordinated debt ** |
13,890 | 14,322 | (432 | ) | (3.0 | ) | ||||||||||
Insurance liabilities |
670 | 1,550 | (880 | ) | (56.8 | ) | ||||||||||
Due to credit institutions ** |
189,647 | 141,452 | 48,195 | 34.1 | ||||||||||||
Other liabilities |
204,070 | 168,399 | 35,671 | 21.2 | ||||||||||||
Stockholders equity *** |
77,208 | 75,861 | 1,347 | 1.8 | ||||||||||||
Other managed and marketed customer funds |
175,755 | 146,409 | 29,346 | 20.0 | ||||||||||||
Mutual funds |
135,254 | 110,663 | 24,591 | 22.2 | ||||||||||||
Pension funds |
11,960 | 11,064 | 896 | 8.1 | ||||||||||||
Managed portfolios |
28,541 | 24,682 | 3,859 | 15.6 | ||||||||||||
Managed and marketed customer funds |
1,029,218 | 952,833 | 76,385 | 8.0 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
24
Operating areas
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
7,983 | 8,192 | 8,152 | 8,419 | 8,521 | |||||||||||||||
Net fees |
2,444 | 2,478 | 2,481 | 2,596 | 2,539 | |||||||||||||||
Gains (losses) on financial transactions |
489 | 288 | 514 | 184 | 449 | |||||||||||||||
Other operating income * |
23 | 200 | 86 | 176 | 187 | |||||||||||||||
Gross income |
10,939 | 11,159 | 11,233 | 11,376 | 11,695 | |||||||||||||||
Operating expenses |
(4,910 | ) | (4,892 | ) | (4,998 | ) | (5,179 | ) | (5,169 | ) | ||||||||||
General administrative expenses |
(4,314 | ) | (4,368 | ) | (4,456 | ) | (4,614 | ) | (4,602 | ) | ||||||||||
Personnel |
(2,521 | ) | (2,556 | ) | (2,604 | ) | (2,673 | ) | (2,686 | ) | ||||||||||
Other general administrative expenses |
(1,793 | ) | (1,812 | ) | (1,852 | ) | (1,941 | ) | (1,916 | ) | ||||||||||
Depreciation and amortisation |
(596 | ) | (524 | ) | (543 | ) | (565 | ) | (567 | ) | ||||||||||
Net operating income |
6,029 | 6,267 | 6,235 | 6,196 | 6,526 | |||||||||||||||
Net loan-loss provisions |
(2,860 | ) | (2,733 | ) | (2,853 | ) | (2,523 | ) | (2,563 | ) | ||||||||||
Other income |
(369 | ) | (442 | ) | (461 | ) | (453 | ) | (398 | ) | ||||||||||
Profit before taxes |
2,800 | 3,092 | 2,920 | 3,221 | 3,566 | |||||||||||||||
Tax on profit |
(688 | ) | (762 | ) | (679 | ) | (692 | ) | (941 | ) | ||||||||||
Profit from continuing operations |
2,112 | 2,330 | 2,242 | 2,528 | 2,624 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Consolidated profit |
2,112 | 2,330 | 2,235 | 2,509 | 2,624 | |||||||||||||||
Minority interests |
297 | 334 | 305 | 296 | 322 | |||||||||||||||
Attributable profit to the Group |
1,816 | 1,995 | 1,930 | 2,212 | 2,302 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
738,316 | 740,958 | 743,061 | 758,295 | 787,945 | |||||||||||||||
Trading portfolio (w/o loans) |
120,068 | 127,984 | 138,241 | 145,230 | 155,357 | |||||||||||||||
Available-for-sale financial assets |
86,583 | 85,166 | 94,436 | 109,644 | 116,788 | |||||||||||||||
Due from credit institutions ** |
101,854 | 95,279 | 111,911 | 108,277 | 134,805 | |||||||||||||||
Intangible assets and property and equipment |
16,508 | 17,538 | 19,380 | 20,439 | 20,561 | |||||||||||||||
Other assets |
130,358 | 121,632 | 116,273 | 110,285 | 109,602 | |||||||||||||||
Total assets/liabilities & shareholders equity |
1,193,687 | 1,188,558 | 1,223,303 | 1,252,170 | 1,325,059 | |||||||||||||||
Customer deposits ** |
658,232 | 644,291 | 663,882 | 664,485 | 684,766 | |||||||||||||||
Marketable debt securities ** |
133,870 | 139,161 | 144,498 | 143,235 | 154,807 | |||||||||||||||
Subordinated debt ** |
14,322 | 14,077 | 14,062 | 13,359 | 13,890 | |||||||||||||||
Insurance liabilities |
1,550 | 1,604 | 1,673 | 716 | 670 | |||||||||||||||
Due to credit institutions ** |
141,452 | 146,692 | 147,849 | 160,408 | 189,647 | |||||||||||||||
Other liabilities |
168,399 | 166,749 | 175,177 | 190,536 | 204,070 | |||||||||||||||
Stockholders equity *** |
75,861 | 75,986 | 76,162 | 79,431 | 77,208 | |||||||||||||||
Other managed and marketed customer funds |
146,409 | 153,682 | 159,938 | 162,623 | 175,755 | |||||||||||||||
Mutual funds |
110,663 | 116,437 | 121,719 | 123,883 | 135,254 | |||||||||||||||
Pension funds |
11,064 | 11,258 | 11,341 | 11,481 | 11,960 | |||||||||||||||
Managed portfolios |
24,682 | 25,987 | 26,879 | 27,259 | 28,541 | |||||||||||||||
Managed and marketed customer funds |
952,833 | 951,210 | 982,381 | 983,702 | 1,029,218 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
25
Continental Europe
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,285 | 2,093 | 191 | 9.1 | ||||||||||||
Net fees |
842 | 880 | (38 | ) | (4.4 | ) | ||||||||||
Gains (losses) on financial transactions |
166 | 233 | (67 | ) | (28.8 | ) | ||||||||||
Other operating income * |
87 | (10 | ) | 97 | | |||||||||||
Gross income |
3,379 | 3,196 | 183 | 5.7 | ||||||||||||
Operating expenses |
(1,627 | ) | (1,607 | ) | (21 | ) | 1.3 | |||||||||
General administrative expenses |
(1,454 | ) | (1,417 | ) | (36 | ) | 2.6 | |||||||||
Personnel |
(840 | ) | (841 | ) | 0 | (0.1 | ) | |||||||||
Other general administrative expenses |
(614 | ) | (577 | ) | (37 | ) | 6.4 | |||||||||
Depreciation and amortisation |
(174 | ) | (189 | ) | 16 | (8.3 | ) | |||||||||
Net operating income |
1,751 | 1,589 | 162 | 10.2 | ||||||||||||
Net loan-loss provisions |
(638 | ) | (791 | ) | 153 | (19.3 | ) | |||||||||
Other income |
(120 | ) | (152 | ) | 31 | (20.7 | ) | |||||||||
Profit before taxes |
993 | 647 | 346 | 53.5 | ||||||||||||
Tax on profit |
(259 | ) | (148 | ) | (111 | ) | 75.5 | |||||||||
Profit from continuing operations |
734 | 500 | 235 | 47.0 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Consolidated profit |
734 | 499 | 235 | 47.0 | ||||||||||||
Minority interests |
70 | 37 | 34 | 91.9 | ||||||||||||
Attributable profit to the Group |
664 | 463 | 201 | 43.5 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
277,834 | 265,216 | 12,619 | 4.8 | ||||||||||||
Trading portfolio (w/o loans) |
76,180 | 55,733 | 20,447 | 36.7 | ||||||||||||
Available-for-sale financial assets |
56,290 | 39,969 | 16,321 | 40.8 | ||||||||||||
Due from credit institutions ** |
83,481 | 55,163 | 28,318 | 51.3 | ||||||||||||
Intangible assets and property and equipment |
5,367 | 5,801 | (434 | ) | (7.5 | ) | ||||||||||
Other assets |
21,346 | 30,987 | (9,641 | ) | (31.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
520,498 | 452,869 | 67,629 | 14.9 | ||||||||||||
Customer deposits ** |
266,841 | 258,043 | 8,798 | 3.4 | ||||||||||||
Marketable debt securities ** |
22,440 | 15,783 | 6,657 | 42.2 | ||||||||||||
Subordinated debt ** |
441 | 407 | 34 | 8.4 | ||||||||||||
Insurance liabilities |
669 | 1,548 | (879 | ) | (56.8 | ) | ||||||||||
Due to credit institutions ** |
102,240 | 66,716 | 35,524 | 53.2 | ||||||||||||
Other liabilities |
101,520 | 84,718 | 16,802 | 19.8 | ||||||||||||
Stockholders equity *** |
26,347 | 25,653 | 694 | 2.7 | ||||||||||||
Other managed and marketed customer funds |
70,750 | 58,443 | 12,308 | 21.1 | ||||||||||||
Mutual funds |
51,419 | 40,804 | 10,615 | 26.0 | ||||||||||||
Pension funds |
11,960 | 11,064 | 896 | 8.1 | ||||||||||||
Managed portfolios |
7,372 | 6,574 | 797 | 12.1 | ||||||||||||
Managed and marketed customer funds |
360,472 | 332,675 | 27,796 | 8.4 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Ratios (%) and other data | ||||||||||||||||
ROE |
10.23 | 7.32 | 2.90 p. | |||||||||||||
Efficiency ratio (with amortisations) |
48.2 | 50.3 | (2.1 p. | ) | ||||||||||||
NPL ratio |
8.57 | 9.12 | (0.55 p. | ) | ||||||||||||
NPL coverage |
58.6 | 58.0 | 0.6 p. | |||||||||||||
Number of employees |
56,776 | 57,235 | (459 | ) | (0.8 | ) | ||||||||||
Number of branches |
5,470 | 6,050 | (580 | ) | (9.6 | ) |
26
Continental Europe
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
2,093 | 2,188 | 2,175 | 2,272 | 2,285 | |||||||||||||||
Net fees |
880 | 889 | 838 | 850 | 842 | |||||||||||||||
Gains (losses) on financial transactions |
233 | 63 | 118 | 39 | 166 | |||||||||||||||
Other operating income * |
(10 | ) | 116 | 8 | 70 | 87 | ||||||||||||||
Gross income |
3,196 | 3,256 | 3,139 | 3,231 | 3,379 | |||||||||||||||
Operating expenses |
(1,607 | ) | (1,582 | ) | (1,557 | ) | (1,591 | ) | (1,627 | ) | ||||||||||
General administrative expenses |
(1,417 | ) | (1,413 | ) | (1,387 | ) | (1,414 | ) | (1,454 | ) | ||||||||||
Personnel |
(841 | ) | (829 | ) | (818 | ) | (829 | ) | (840 | ) | ||||||||||
Other general administrative expenses |
(577 | ) | (584 | ) | (569 | ) | (585 | ) | (614 | ) | ||||||||||
Depreciation and amortisation |
(189 | ) | (170 | ) | (170 | ) | (177 | ) | (174 | ) | ||||||||||
Net operating income |
1,589 | 1,673 | 1,582 | 1,640 | 1,751 | |||||||||||||||
Net loan-loss provisions |
(791 | ) | (770 | ) | (737 | ) | (582 | ) | (638 | ) | ||||||||||
Other income |
(152 | ) | (196 | ) | (151 | ) | (77 | ) | (120 | ) | ||||||||||
Profit before taxes |
647 | 707 | 694 | 981 | 993 | |||||||||||||||
Tax on profit |
(148 | ) | (171 | ) | (170 | ) | (268 | ) | (259 | ) | ||||||||||
Profit from continuing operations |
500 | 536 | 524 | 713 | 734 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Consolidated profit |
499 | 536 | 518 | 693 | 734 | |||||||||||||||
Minority interests |
37 | 37 | 45 | 49 | 70 | |||||||||||||||
Attributable profit to the Group |
463 | 499 | 472 | 644 | 664 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
265,216 | 267,071 | 264,280 | 266,827 | 277,834 | |||||||||||||||
Trading portfolio (w/o loans) |
55,733 | 59,106 | 63,548 | 65,859 | 76,180 | |||||||||||||||
Available-for-sale financial assets |
39,969 | 40,818 | 47,764 | 52,858 | 56,290 | |||||||||||||||
Due from credit institutions ** |
55,163 | 53,500 | 60,295 | 65,754 | 83,481 | |||||||||||||||
Intangible assets and property and equipment |
5,801 | 5,500 | 5,946 | 5,838 | 5,367 | |||||||||||||||
Other assets |
30,987 | 27,596 | 23,748 | 22,523 | 21,346 | |||||||||||||||
Total assets/liabilities & shareholders equity |
452,869 | 453,591 | 465,581 | 479,659 | 520,498 | |||||||||||||||
Customer deposits ** |
258,043 | 254,985 | 259,166 | 255,719 | 266,841 | |||||||||||||||
Marketable debt securities ** |
15,783 | 18,761 | 19,909 | 19,435 | 22,440 | |||||||||||||||
Subordinated debt ** |
407 | 409 | 403 | 409 | 441 | |||||||||||||||
Insurance liabilities |
1,548 | 1,602 | 1,671 | 713 | 669 | |||||||||||||||
Due to credit institutions ** |
66,716 | 70,234 | 75,260 | 76,889 | 102,240 | |||||||||||||||
Other liabilities |
84,718 | 81,920 | 83,204 | 100,626 | 101,520 | |||||||||||||||
Stockholders equity *** |
25,653 | 25,679 | 25,967 | 25,867 | 26,347 | |||||||||||||||
Other managed and marketed customer funds |
58,443 | 62,125 | 64,129 | 65,275 | 70,750 | |||||||||||||||
Mutual funds |
40,804 | 43,840 | 45,649 | 46,888 | 51,419 | |||||||||||||||
Pension funds |
11,064 | 11,258 | 11,341 | 11,481 | 11,960 | |||||||||||||||
Managed portfolios |
6,574 | 7,027 | 7,139 | 6,906 | 7,372 | |||||||||||||||
Managed and marketed customer funds |
332,675 | 336,280 | 343,607 | 340,839 | 360,472 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Other information |
||||||||||||||||||||
NPL ratio |
9.12 | 9.04 | 8.96 | 8.93 | 8.57 | |||||||||||||||
NPL coverage |
58.0 | 58.3 | 58.1 | 57.2 | 58.6 | |||||||||||||||
Cost of credit |
1.21 | 1.14 | 1.08 | 1.02 | 0.96 |
27
Continental Europe
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,285 | 2,093 | 192 | 9.2 | ||||||||||||
Net fees |
842 | 880 | (39 | ) | (4.4 | ) | ||||||||||
Gains (losses) on financial transactions |
166 | 232 | (66 | ) | (28.6 | ) | ||||||||||
Other operating income * |
87 | (10 | ) | 97 | | |||||||||||
Gross income |
3,379 | 3,195 | 184 | 5.8 | ||||||||||||
Operating expenses |
(1,627 | ) | (1,607 | ) | (20 | ) | 1.3 | |||||||||
General administrative expenses |
(1,454 | ) | (1,418 | ) | (36 | ) | 2.5 | |||||||||
Personnel |
(840 | ) | (842 | ) | 1 | (0.1 | ) | |||||||||
Other general administrative expenses |
(614 | ) | (577 | ) | (37 | ) | 6.4 | |||||||||
Depreciation and amortisation |
(174 | ) | (189 | ) | 16 | (8.2 | ) | |||||||||
Net operating income |
1,751 | 1,588 | 164 | 10.3 | ||||||||||||
Net loan-loss provisions |
(638 | ) | (790 | ) | 152 | (19.2 | ) | |||||||||
Other income |
(120 | ) | (152 | ) | 31 | (20.7 | ) | |||||||||
Profit before taxes |
993 | 646 | 347 | 53.7 | ||||||||||||
Tax on profit |
(259 | ) | (147 | ) | (112 | ) | 75.9 | |||||||||
Profit from continuing operations |
734 | 499 | 235 | 47.2 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Consolidated profit |
734 | 499 | 235 | 47.2 | ||||||||||||
Minority interests |
70 | 36 | 34 | 92.1 | ||||||||||||
Attributable profit to the Group |
664 | 462 | 202 | 43.7 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
277,834 | 265,905 | 11,929 | 4.5 | ||||||||||||
Trading portfolio (w/o loans) |
76,180 | 55,906 | 20,274 | 36.3 | ||||||||||||
Available-for-sale financial assets |
56,290 | 40,179 | 16,111 | 40.1 | ||||||||||||
Due from credit institutions ** |
83,481 | 55,583 | 27,898 | 50.2 | ||||||||||||
Intangible assets and property and equipment |
5,367 | 5,804 | (437 | ) | (7.5 | ) | ||||||||||
Other assets |
21,346 | 31,031 | (9,685 | ) | (31.2 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
520,498 | 454,409 | 66,090 | 14.5 | ||||||||||||
Customer deposits ** |
266,841 | 258,463 | 8,377 | 3.2 | ||||||||||||
Marketable debt securities ** |
22,440 | 15,678 | 6,762 | 43.1 | ||||||||||||
Subordinated debt ** |
441 | 414 | 27 | 6.6 | ||||||||||||
Insurance liabilities |
669 | 1,550 | (881 | ) | (56.8 | ) | ||||||||||
Due to credit institutions ** |
102,240 | 67,619 | 34,622 | 51.2 | ||||||||||||
Other liabilities |
101,520 | 84,926 | 16,594 | 19.5 | ||||||||||||
Stockholders equity *** |
26,347 | 25,758 | 588 | 2.3 | ||||||||||||
Other managed and marketed customer funds |
70,750 | 58,518 | 12,232 | 20.9 | ||||||||||||
Mutual funds |
51,419 | 40,877 | 10,541 | 25.8 | ||||||||||||
Pension funds |
11,960 | 11,064 | 896 | 8.1 | ||||||||||||
Managed portfolios |
7,372 | 6,576 | 795 | 12.1 | ||||||||||||
Managed and marketed customer funds |
360,472 | 333,073 | 27,399 | 8.2 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
28
Continental Europe
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
2,093 | 2,186 | 2,172 | 2,273 | 2,285 | |||||||||||||||
Net fees |
880 | 889 | 838 | 852 | 842 | |||||||||||||||
Gains (losses) on financial transactions |
232 | 64 | 118 | 38 | 166 | |||||||||||||||
Other operating income * |
(10 | ) | 116 | 8 | 70 | 87 | ||||||||||||||
Gross income |
3,195 | 3,254 | 3,136 | 3,232 | 3,379 | |||||||||||||||
Operating expenses |
(1,607 | ) | (1,582 | ) | (1,557 | ) | (1,592 | ) | (1,627 | ) | ||||||||||
General administrative expenses |
(1,418 | ) | (1,412 | ) | (1,387 | ) | (1,415 | ) | (1,454 | ) | ||||||||||
Personnel |
(842 | ) | (829 | ) | (818 | ) | (830 | ) | (840 | ) | ||||||||||
Other general administrative expenses |
(577 | ) | (583 | ) | (569 | ) | (585 | ) | (614 | ) | ||||||||||
Depreciation and amortisation |
(189 | ) | (170 | ) | (170 | ) | (177 | ) | (174 | ) | ||||||||||
Net operating income |
1,588 | 1,672 | 1,580 | 1,640 | 1,751 | |||||||||||||||
Net loan-loss provisions |
(790 | ) | (769 | ) | (735 | ) | (581 | ) | (638 | ) | ||||||||||
Other income |
(152 | ) | (196 | ) | (151 | ) | (77 | ) | (120 | ) | ||||||||||
Profit before taxes |
646 | 708 | 693 | 981 | 993 | |||||||||||||||
Tax on profit |
(147 | ) | (171 | ) | (169 | ) | (268 | ) | (259 | ) | ||||||||||
Profit from continuing operations |
499 | 537 | 524 | 713 | 734 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Consolidated profit |
499 | 537 | 517 | 694 | 734 | |||||||||||||||
Minority interests |
36 | 37 | 45 | 49 | 70 | |||||||||||||||
Attributable profit to the Group |
462 | 500 | 472 | 644 | 664 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
265,905 | 267,586 | 264,546 | 268,422 | 277,834 | |||||||||||||||
Trading portfolio (w/o loans) |
55,906 | 59,130 | 63,635 | 65,922 | 76,180 | |||||||||||||||
Available-for-sale financial assets |
40,179 | 40,972 | 47,943 | 53,220 | 56,290 | |||||||||||||||
Due from credit institutions ** |
55,583 | 54,161 | 60,641 | 66,104 | 83,481 | |||||||||||||||
Intangible assets and property and equipment |
5,804 | 5,536 | 6,058 | 5,935 | 5,367 | |||||||||||||||
Other assets |
31,031 | 27,642 | 23,800 | 22,664 | 21,346 | |||||||||||||||
Total assets/liabilities & shareholders equity |
454,409 | 455,026 | 466,622 | 482,266 | 520,498 | |||||||||||||||
Customer deposits ** |
258,463 | 255,321 | 259,592 | 256,867 | 266,841 | |||||||||||||||
Marketable debt securities ** |
15,678 | 18,682 | 19,714 | 19,585 | 22,440 | |||||||||||||||
Subordinated debt ** |
414 | 415 | 411 | 425 | 441 | |||||||||||||||
Insurance liabilities |
1,550 | 1,604 | 1,673 | 716 | 669 | |||||||||||||||
Due to credit institutions ** |
67,619 | 71,253 | 75,876 | 77,787 | 102,240 | |||||||||||||||
Other liabilities |
84,926 | 81,989 | 83,336 | 100,814 | 101,520 | |||||||||||||||
Stockholders equity *** |
25,758 | 25,763 | 26,020 | 26,072 | 26,347 | |||||||||||||||
Other managed and marketed customer funds |
58,518 | 62,188 | 64,214 | 65,437 | 70,750 | |||||||||||||||
Mutual funds |
40,877 | 43,902 | 45,733 | 47,046 | 51,419 | |||||||||||||||
Pension funds |
11,064 | 11,258 | 11,341 | 11,481 | 11,960 | |||||||||||||||
Managed portfolios |
6,576 | 7,028 | 7,141 | 6,910 | 7,372 | |||||||||||||||
Managed and marketed customer funds |
333,073 | 336,606 | 343,930 | 342,314 | 360,472 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
29
Spain
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,163 | 1,146 | 17 | 1.5 | ||||||||||||
Net fees |
427 | 456 | (29 | ) | (6.3 | ) | ||||||||||
Gains (losses) on financial transactions |
108 | 205 | (97 | ) | (47.2 | ) | ||||||||||
Other operating income * |
66 | (15 | ) | 81 | | |||||||||||
Gross income |
1,764 | 1,792 | (28 | ) | (1.5 | ) | ||||||||||
Operating expenses |
(852 | ) | (894 | ) | 42 | (4.7 | ) | |||||||||
General administrative expenses |
(764 | ) | (801 | ) | 37 | (4.6 | ) | |||||||||
Personnel |
(458 | ) | (499 | ) | 41 | (8.2 | ) | |||||||||
Other general administrative expenses |
(306 | ) | (302 | ) | (4 | ) | 1.3 | |||||||||
Depreciation and amortisation |
(88 | ) | (93 | ) | 5 | (5.4 | ) | |||||||||
Net operating income |
913 | 898 | 14 | 1.6 | ||||||||||||
Net loan-loss provisions |
(367 | ) | (507 | ) | 140 | (27.6 | ) | |||||||||
Other income |
(32 | ) | (33 | ) | 1 | (2.1 | ) | |||||||||
Profit before taxes |
513 | 358 | 155 | 43.3 | ||||||||||||
Tax on profit |
(150 | ) | (104 | ) | (46 | ) | 44.1 | |||||||||
Profit from continuing operations |
362 | 253 | 109 | 42.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
362 | 253 | 109 | 42.9 | ||||||||||||
Minority interests |
5 | 2 | 3 | 150.7 | ||||||||||||
Attributable profit to the Group |
357 | 251 | 106 | 42.1 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
157,709 | 157,458 | 250 | 0.2 | ||||||||||||
Trading portfolio (w/o loans) |
72,674 | 51,605 | 21,069 | 40.8 | ||||||||||||
Available-for-sale financial assets |
41,926 | 26,932 | 14,994 | 55.7 | ||||||||||||
Due from credit institutions ** |
65,380 | 37,314 | 28,066 | 75.2 | ||||||||||||
Intangible assets and property and equipment |
2,866 | 3,856 | (990 | ) | (25.7 | ) | ||||||||||
Other assets |
4,489 | 13,969 | (9,480 | ) | (67.9 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
345,043 | 291,134 | 53,909 | 18.5 | ||||||||||||
Customer deposits ** |
189,734 | 183,196 | 6,538 | 3.6 | ||||||||||||
Marketable debt securities ** |
553 | 2,196 | (1,644 | ) | (74.8 | ) | ||||||||||
Subordinated debt ** |
0 | 8 | (8 | ) | (100.0 | ) | ||||||||||
Insurance liabilities |
566 | 551 | 16 | 2.8 | ||||||||||||
Due to credit institutions ** |
57,378 | 25,847 | 31,531 | 122.0 | ||||||||||||
Other liabilities |
85,621 | 68,010 | 17,611 | 25.9 | ||||||||||||
Stockholders equity *** |
11,191 | 11,327 | (135 | ) | (1.2 | ) | ||||||||||
Other managed and marketed customer funds |
63,173 | 51,969 | 11,204 | 21.6 | ||||||||||||
Mutual funds |
45,936 | 36,018 | 9,918 | 27.5 | ||||||||||||
Pension funds |
10,992 | 10,197 | 796 | 7.8 | ||||||||||||
Managed portfolios |
6,244 | 5,754 | 490 | 8.5 | ||||||||||||
Managed and marketed customer funds |
253,459 | 237,369 | 16,090 | 6.8 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Ratios (%) and other data |
||||||||||||||||
ROE |
12.58 | 8.93 | 3.64 p. | |||||||||||||
Efficiency ratio (with amortisations) |
48.3 | 49.9 | (1.6 p. | ) | ||||||||||||
NPL ratio |
7.25 | 7.61 | (0.36 p. | ) | ||||||||||||
NPL coverage |
46.6 | 44.6 | 2.0 p. | |||||||||||||
Number of employees |
24,744 | 26,327 | (1,583 | ) | (6.0 | ) | ||||||||||
Number of branches |
3,511 | 4,000 | (489 | ) | (12.2 | ) |
30
Spain
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,146 | 1,193 | 1,210 | 1,219 | 1,163 | |||||||||||||||
Net fees |
456 | 469 | 425 | 446 | 427 | |||||||||||||||
Gains (losses) on financial transactions |
205 | 29 | 95 | (46 | ) | 108 | ||||||||||||||
Other operating income * |
(15 | ) | 91 | 3 | 70 | 66 | ||||||||||||||
Gross income |
1,792 | 1,782 | 1,733 | 1,690 | 1,764 | |||||||||||||||
Operating expenses |
(894 | ) | (873 | ) | (855 | ) | (860 | ) | (852 | ) | ||||||||||
General administrative expenses |
(801 | ) | (787 | ) | (769 | ) | (773 | ) | (764 | ) | ||||||||||
Personnel |
(499 | ) | (488 | ) | (475 | ) | (468 | ) | (458 | ) | ||||||||||
Other general administrative expenses |
(302 | ) | (300 | ) | (294 | ) | (305 | ) | (306 | ) | ||||||||||
Depreciation and amortisation |
(93 | ) | (86 | ) | (86 | ) | (86 | ) | (88 | ) | ||||||||||
Net operating income |
898 | 909 | 878 | 830 | 913 | |||||||||||||||
Net loan-loss provisions |
(507 | ) | (488 | ) | (429 | ) | (320 | ) | (367 | ) | ||||||||||
Other income |
(33 | ) | (51 | ) | (9 | ) | (81 | ) | (32 | ) | ||||||||||
Profit before taxes |
358 | 370 | 440 | 429 | 513 | |||||||||||||||
Tax on profit |
(104 | ) | (110 | ) | (130 | ) | (126 | ) | (150 | ) | ||||||||||
Profit from continuing operations |
253 | 261 | 310 | 303 | 362 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
253 | 261 | 310 | 303 | 362 | |||||||||||||||
Minority interests |
2 | (0 | ) | 1 | 4 | 5 | ||||||||||||||
Attributable profit to the Group |
251 | 261 | 309 | 299 | 357 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
157,458 | 159,264 | 156,390 | 157,047 | 157,709 | |||||||||||||||
Trading portfolio (w/o loans) |
51,605 | 56,119 | 60,300 | 62,470 | 72,674 | |||||||||||||||
Available-for-sale financial assets |
26,932 | 28,230 | 32,549 | 38,353 | 41,926 | |||||||||||||||
Due from credit institutions ** |
37,314 | 35,178 | 42,614 | 48,881 | 65,380 | |||||||||||||||
Intangible assets and property and equipment |
3,856 | 3,600 | 3,542 | 3,423 | 2,866 | |||||||||||||||
Other assets |
13,969 | 9,936 | 5,749 | 5,166 | 4,489 | |||||||||||||||
Total assets/liabilities & shareholders equity |
291,134 | 292,328 | 301,144 | 315,340 | 345,043 | |||||||||||||||
Customer deposits ** |
183,196 | 181,065 | 182,273 | 178,446 | 189,734 | |||||||||||||||
Marketable debt securities ** |
2,196 | 1,327 | 1,077 | 704 | 553 | |||||||||||||||
Subordinated debt ** |
8 | 8 | 1 | 6 | 0 | |||||||||||||||
Insurance liabilities |
551 | 526 | 504 | 539 | 566 | |||||||||||||||
Due to credit institutions ** |
25,847 | 31,736 | 38,449 | 38,519 | 57,378 | |||||||||||||||
Other liabilities |
68,010 | 66,269 | 67,580 | 85,362 | 85,621 | |||||||||||||||
Stockholders equity *** |
11,327 | 11,396 | 11,260 | 11,764 | 11,191 | |||||||||||||||
Other managed and marketed customer funds |
51,969 | 55,383 | 57,278 | 58,554 | 63,173 | |||||||||||||||
Mutual funds |
36,018 | 38,827 | 40,555 | 42,041 | 45,936 | |||||||||||||||
Pension funds |
10,197 | 10,388 | 10,486 | 10,564 | 10,992 | |||||||||||||||
Managed portfolios |
5,754 | 6,167 | 6,238 | 5,949 | 6,244 | |||||||||||||||
Managed and marketed customer funds |
237,369 | 237,783 | 240,629 | 237,710 | 253,459 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Other information |
||||||||||||||||||||
NPL ratio |
7.61 | 7.59 | 7.57 | 7.38 | 7.25 | |||||||||||||||
NPL coverage |
44.6 | 44.9 | 45.5 | 45.5 | 46.6 | |||||||||||||||
Cost of credit |
1.37 | 1.31 | 1.21 | 1.06 | 0.97 |
31
Santander Consumer Finance
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
750 | 580 | 169 | 29.1 | ||||||||||||
Net fees |
219 | 220 | (1 | ) | (0.4 | ) | ||||||||||
Gains (losses) on financial transactions |
0 | 0 | (0 | ) | (66.8 | ) | ||||||||||
Other operating income * |
10 | (1 | ) | 10 | | |||||||||||
Gross income |
978 | 800 | 178 | 22.3 | ||||||||||||
Operating expenses |
(417 | ) | (366 | ) | (51 | ) | 14.0 | |||||||||
General administrative expenses |
(362 | ) | (305 | ) | (57 | ) | 18.7 | |||||||||
Personnel |
(198 | ) | (164 | ) | (34 | ) | 20.7 | |||||||||
Other general administrative expenses |
(165 | ) | (141 | ) | (23 | ) | 16.5 | |||||||||
Depreciation and amortisation |
(54 | ) | (60 | ) | 6 | (10.0 | ) | |||||||||
Net operating income |
561 | 434 | 127 | 29.3 | ||||||||||||
Net loan-loss provisions |
(168 | ) | (130 | ) | (38 | ) | 29.3 | |||||||||
Other income |
(22 | ) | (14 | ) | (9 | ) | 63.5 | |||||||||
Profit before taxes |
372 | 291 | 81 | 27.7 | ||||||||||||
Tax on profit |
(98 | ) | (66 | ) | (32 | ) | 48.8 | |||||||||
Profit from continuing operations |
274 | 225 | 49 | 21.6 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Consolidated profit |
274 | 225 | 49 | 21.6 | ||||||||||||
Minority interests |
31 | 6 | 25 | 385.9 | ||||||||||||
Attributable profit to the Group |
242 | 219 | 24 | 10.8 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
68,690 | 57,433 | 11,257 | 19.6 | ||||||||||||
Trading portfolio (w/o loans) |
31 | 878 | (847 | ) | (96.5 | ) | ||||||||||
Available-for-sale financial assets |
1,122 | 478 | 644 | 134.9 | ||||||||||||
Due from credit institutions ** |
5,551 | 7,245 | (1,695 | ) | (23.4 | ) | ||||||||||
Intangible assets and property and equipment |
779 | 913 | (134 | ) | (14.7 | ) | ||||||||||
Other assets |
4,220 | 3,165 | 1,055 | 33.3 | ||||||||||||
Total assets/liabilities & shareholders equity |
80,392 | 70,112 | 10,280 | 14.7 | ||||||||||||
Customer deposits ** |
30,989 | 30,611 | 379 | 1.2 | ||||||||||||
Marketable debt securities ** |
18,915 | 11,217 | 7,697 | 68.6 | ||||||||||||
Subordinated debt ** |
69 | 64 | 5 | 7.8 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
17,442 | 16,598 | 844 | 5.1 | ||||||||||||
Other liabilities |
4,273 | 3,577 | 696 | 19.5 | ||||||||||||
Stockholders equity *** |
8,704 | 8,045 | 660 | 8.2 | ||||||||||||
Other managed and marketed customer funds |
7 | 7 | 1 | 10.8 | ||||||||||||
Mutual funds |
2 | 2 | 0 | 1.2 | ||||||||||||
Pension funds |
5 | 5 | 1 | 14.6 | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
49,980 | 41,899 | 8,082 | 19.3 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Ratios (%) and other data |
||||||||||||||||
ROE |
11.58 | 11.02 | 0.56 p. | |||||||||||||
Efficiency ratio (with amortisations) |
42.6 | 45.7 | (3.1 p. | ) | ||||||||||||
NPL ratio |
4.52 | 4.14 | 0.38 p. | |||||||||||||
NPL coverage |
103.6 | 105.1 | (1.5 p. | ) | ||||||||||||
Number of employees |
14,161 | 12,222 | 1,939 | 15.9 | ||||||||||||
Number of branches |
575 | 577 | (2 | ) | (0.3 | ) |
32
Santander Consumer Finance
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
580 | 612 | 615 | 652 | 750 | |||||||||||||||
Net fees |
220 | 211 | 207 | 198 | 219 | |||||||||||||||
Gains (losses) on financial transactions |
0 | 1 | (2 | ) | 3 | 0 | ||||||||||||||
Other operating income * |
(1 | ) | 4 | 1 | 8 | 10 | ||||||||||||||
Gross income |
800 | 827 | 821 | 862 | 978 | |||||||||||||||
Operating expenses |
(366 | ) | (357 | ) | (354 | ) | (376 | ) | (417 | ) | ||||||||||
General administrative expenses |
(305 | ) | (307 | ) | (305 | ) | (319 | ) | (362 | ) | ||||||||||
Personnel |
(164 | ) | (163 | ) | (164 | ) | (173 | ) | (198 | ) | ||||||||||
Other general administrative expenses |
(141 | ) | (144 | ) | (141 | ) | (146 | ) | (165 | ) | ||||||||||
Depreciation and amortisation |
(60 | ) | (50 | ) | (49 | ) | (57 | ) | (54 | ) | ||||||||||
Net operating income |
434 | 470 | 467 | 486 | 561 | |||||||||||||||
Net loan-loss provisions |
(130 | ) | (123 | ) | (149 | ) | (143 | ) | (168 | ) | ||||||||||
Other income |
(14 | ) | (17 | ) | (71 | ) | 65 | (22 | ) | |||||||||||
Profit before taxes |
291 | 330 | 247 | 408 | 372 | |||||||||||||||
Tax on profit |
(66 | ) | (85 | ) | (57 | ) | (112 | ) | (98 | ) | ||||||||||
Profit from continuing operations |
225 | 245 | 190 | 296 | 274 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Consolidated profit |
225 | 245 | 184 | 277 | 274 | |||||||||||||||
Minority interests |
6 | 7 | 14 | 11 | 31 | |||||||||||||||
Attributable profit to the Group |
219 | 237 | 170 | 265 | 242 | |||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
57,433 | 58,058 | 58,596 | 60,448 | 68,690 | |||||||||||||||
Trading portfolio (w/o loans) |
878 | 270 | 41 | 87 | 31 | |||||||||||||||
Available-for-sale financial assets |
478 | 591 | 603 | 988 | 1,122 | |||||||||||||||
Due from credit institutions ** |
7,245 | 6,528 | 5,544 | 5,476 | 5,551 | |||||||||||||||
Intangible assets and property and equipment |
913 | 795 | 783 | 786 | 779 | |||||||||||||||
Other assets |
3,165 | 3,073 | 3,355 | 3,734 | 4,220 | |||||||||||||||
Total assets/liabilities & shareholders equity |
70,112 | 69,315 | 68,921 | 71,520 | 80,392 | |||||||||||||||
Customer deposits ** |
30,611 | 30,736 | 30,571 | 30,847 | 30,989 | |||||||||||||||
Marketable debt securities ** |
11,217 | 13,503 | 14,803 | 15,646 | 18,915 | |||||||||||||||
Subordinated debt ** |
64 | 65 | 65 | 66 | 69 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
16,598 | 13,772 | 12,124 | 13,333 | 17,442 | |||||||||||||||
Other liabilities |
3,577 | 2,996 | 2,873 | 3,343 | 4,273 | |||||||||||||||
Stockholders equity *** |
8,045 | 8,242 | 8,485 | 8,284 | 8,704 | |||||||||||||||
Other managed and marketed customer funds |
7 | 7 | 7 | 7 | 7 | |||||||||||||||
Mutual funds |
2 | 2 | 2 | 2 | 2 | |||||||||||||||
Pension funds |
5 | 5 | 5 | 5 | 5 | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Managed and marketed customer funds |
41,899 | 44,310 | 45,446 | 46,566 | 49,980 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Other information | ||||||||||||||||||||
NPL ratio |
4.14 | 4.07 | 3.97 | 4.82 | 4.52 | |||||||||||||||
NPL coverage |
105.1 | 105.2 | 106.4 | 100.1 | 103.6 | |||||||||||||||
Cost of credit |
0.89 | 0.87 | 0.85 | 0.90 | 0.94 |
33
Poland
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
191 | 208 | (17 | ) | (8.0 | ) | ||||||||||
Net fees |
100 | 109 | (9 | ) | (8.5 | ) | ||||||||||
Gains (losses) on financial transactions |
54 | 11 | 42 | 374.0 | ||||||||||||
Other operating income * |
(4 | ) | 6 | (10 | ) | | ||||||||||
Gross income |
340 | 334 | 6 | 1.8 | ||||||||||||
Operating expenses |
(149 | ) | (147 | ) | (3 | ) | 1.8 | |||||||||
General administrative expenses |
(137 | ) | (135 | ) | (3 | ) | 1.9 | |||||||||
Personnel |
(81 | ) | (77 | ) | (4 | ) | 5.3 | |||||||||
Other general administrative expenses |
(56 | ) | (58 | ) | 2 | (2.6 | ) | |||||||||
Depreciation and amortisation |
(12 | ) | (12 | ) | (0 | ) | 0.5 | |||||||||
Net operating income |
191 | 188 | 3 | 1.9 | ||||||||||||
Net loan-loss provisions |
(39 | ) | (43 | ) | 4 | (8.9 | ) | |||||||||
Other income |
(1 | ) | (3 | ) | 2 | (71.3 | ) | |||||||||
Profit before taxes |
151 | 142 | 9 | 6.6 | ||||||||||||
Tax on profit |
(28 | ) | (27 | ) | (1 | ) | 4.8 | |||||||||
Profit from continuing operations |
123 | 115 | 8 | 7.0 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
123 | 115 | 8 | 7.0 | ||||||||||||
Minority interests |
33 | 31 | 3 | 9.5 | ||||||||||||
Attributable profit to the Group |
90 | 85 | 5 | 6.1 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
18,303 | 16,728 | 1,575 | 9.4 | ||||||||||||
Trading portfolio (w/o loans) |
1,258 | 809 | 449 | 55.5 | ||||||||||||
Available-for-sale financial assets |
5,355 | 5,127 | 228 | 4.4 | ||||||||||||
Due from credit institutions ** |
1,223 | 1,256 | (32 | ) | (2.6 | ) | ||||||||||
Intangible assets and property and equipment |
241 | 223 | 18 | 7.9 | ||||||||||||
Other assets |
2,168 | 2,286 | (118 | ) | (5.2 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
28,548 | 26,428 | 2,120 | 8.0 | ||||||||||||
Customer deposits ** |
20,481 | 18,803 | 1,677 | 8.9 | ||||||||||||
Marketable debt securities ** |
240 | 121 | 119 | 98.5 | ||||||||||||
Subordinated debt ** |
372 | 335 | 37 | 11.0 | ||||||||||||
Insurance liabilities |
| 81 | (81 | ) | (100.0 | ) | ||||||||||
Due to credit institutions ** |
1,267 | 2,217 | (950 | ) | (42.9 | ) | ||||||||||
Other liabilities |
3,786 | 2,674 | 1,112 | 41.6 | ||||||||||||
Stockholders equity *** |
2,403 | 2,198 | 205 | 9.3 | ||||||||||||
Other managed and marketed customer funds |
3,960 | 3,555 | 405 | 11.4 | ||||||||||||
Mutual funds |
3,813 | 3,455 | 358 | 10.4 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
147 | 101 | 46 | 46.2 | ||||||||||||
Managed and marketed customer funds |
25,053 | 22,815 | 2,238 | 9.8 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Ratios (%) and other data | ||||||||||||||||
ROE |
15.34 | 15.58 | (0.24 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
43.8 | 43.8 | (0.0 p. | ) | ||||||||||||
NPL ratio |
7.33 | 7.35 | (0.02 p. | ) | ||||||||||||
NPL coverage |
61.6 | 64.6 | (3.0 p. | ) | ||||||||||||
Number of employees |
11,896 | 12,167 | (271 | ) | (2.2 | ) | ||||||||||
Number of branches |
784 | 830 | (46 | ) | (5.5 | ) |
34
Poland
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
208 | 217 | 215 | 194 | 191 | |||||||||||||||
Net fees |
109 | 111 | 107 | 107 | 100 | |||||||||||||||
Gains (losses) on financial transactions |
11 | 7 | 13 | 48 | 54 | |||||||||||||||
Other operating income * |
6 | 18 | 0 | 4 | (4 | ) | ||||||||||||||
Gross income |
334 | 353 | 335 | 353 | 340 | |||||||||||||||
Operating expenses |
(147 | ) | (148 | ) | (143 | ) | (143 | ) | (149 | ) | ||||||||||
General administrative expenses |
(135 | ) | (136 | ) | (131 | ) | (131 | ) | (137 | ) | ||||||||||
Personnel |
(77 | ) | (76 | ) | (77 | ) | (79 | ) | (81 | ) | ||||||||||
Other general administrative expenses |
(58 | ) | (59 | ) | (55 | ) | (52 | ) | (56 | ) | ||||||||||
Depreciation and amortisation |
(12 | ) | (12 | ) | (12 | ) | (13 | ) | (12 | ) | ||||||||||
Net operating income |
188 | 205 | 192 | 210 | 191 | |||||||||||||||
Net loan-loss provisions |
(43 | ) | (42 | ) | (44 | ) | (57 | ) | (39 | ) | ||||||||||
Other income |
(3 | ) | (16 | ) | 8 | 22 | (1 | ) | ||||||||||||
Profit before taxes |
142 | 147 | 156 | 175 | 151 | |||||||||||||||
Tax on profit |
(27 | ) | (28 | ) | (33 | ) | (48 | ) | (28 | ) | ||||||||||
Profit from continuing operations |
115 | 120 | 122 | 127 | 123 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
115 | 120 | 122 | 127 | 123 | |||||||||||||||
Minority interests |
31 | 32 | 31 | 33 | 33 | |||||||||||||||
Attributable profit to the Group |
85 | 88 | 91 | 94 | 90 | |||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
16,728 | 17,064 | 17,217 | 16,976 | 18,303 | |||||||||||||||
Trading portfolio (w/o loans) |
809 | 799 | 795 | 1,166 | 1,258 | |||||||||||||||
Available-for-sale financial assets |
5,127 | 4,214 | 5,920 | 5,816 | 5,355 | |||||||||||||||
Due from credit institutions ** |
1,256 | 607 | 952 | 1,061 | 1,223 | |||||||||||||||
Intangible assets and property and equipment |
223 | 214 | 224 | 236 | 241 | |||||||||||||||
Other assets |
2,286 | 2,570 | 2,257 | 2,540 | 2,168 | |||||||||||||||
Total assets/liabilities & shareholders equity |
26,428 | 25,467 | 27,364 | 27,794 | 28,548 | |||||||||||||||
Customer deposits ** |
18,803 | 18,325 | 20,224 | 20,144 | 20,481 | |||||||||||||||
Marketable debt securities ** |
121 | 120 | 236 | 230 | 240 | |||||||||||||||
Subordinated debt ** |
335 | 336 | 337 | 337 | 372 | |||||||||||||||
Insurance liabilities |
81 | 79 | 79 | 77 | | |||||||||||||||
Due to credit institutions ** |
2,217 | 1,562 | 1,072 | 1,261 | 1,267 | |||||||||||||||
Other liabilities |
2,674 | 2,872 | 3,101 | 3,467 | 3,786 | |||||||||||||||
Stockholders equity *** |
2,198 | 2,172 | 2,316 | 2,277 | 2,403 | |||||||||||||||
Other managed and marketed customer funds |
3,555 | 3,647 | 3,782 | 3,515 | 3,960 | |||||||||||||||
Mutual funds |
3,455 | 3,556 | 3,692 | 3,430 | 3,813 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
101 | 91 | 90 | 85 | 147 | |||||||||||||||
Managed and marketed customer funds |
22,815 | 22,429 | 24,579 | 24,226 | 25,053 | |||||||||||||||
(**).- Including all on-balance sheet balances for this item (***).- Capital + reserves + profit + valuation adjustments
|
|
|||||||||||||||||||
Other information | ||||||||||||||||||||
NPL ratio |
7.35 | 7.42 | 7.43 | 7.42 | 7.33 | |||||||||||||||
NPL coverage |
64.6 | 65.3 | 65.8 | 60.3 | 61.6 | |||||||||||||||
Cost of credit |
0.98 | 0.92 | 0.95 | 1.04 | 1.00 |
35
Poland
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
191 | 207 | (16 | ) | (7.8 | ) | ||||||||||
Net fees |
100 | 109 | (9 | ) | (8.4 | ) | ||||||||||
Gains (losses) on financial transactions |
54 | 11 | 42 | 374.9 | ||||||||||||
Other operating income * |
(4 | ) | 6 | (10 | ) | | ||||||||||
Gross income |
340 | 334 | 7 | 2.0 | ||||||||||||
Operating expenses |
(149 | ) | (146 | ) | (3 | ) | 2.0 | |||||||||
General administrative expenses |
(137 | ) | (134 | ) | (3 | ) | 2.1 | |||||||||
Personnel |
(81 | ) | (77 | ) | (4 | ) | 5.5 | |||||||||
Other general administrative expenses |
(56 | ) | (58 | ) | 1 | (2.4 | ) | |||||||||
Depreciation and amortisation |
(12 | ) | (12 | ) | (0 | ) | 0.7 | |||||||||
Net operating income |
191 | 187 | 4 | 2.0 | ||||||||||||
Net loan-loss provisions |
(39 | ) | (43 | ) | 4 | (8.8 | ) | |||||||||
Other income |
(1 | ) | (3 | ) | 2 | (71.3 | ) | |||||||||
Profit before taxes |
151 | 142 | 10 | 6.8 | ||||||||||||
Tax on profit |
(28 | ) | (27 | ) | (1 | ) | 4.9 | |||||||||
Profit from continuing operations |
123 | 115 | 8 | 7.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
123 | 115 | 8 | 7.2 | ||||||||||||
Minority interests |
33 | 31 | 3 | 9.7 | ||||||||||||
Attributable profit to the Group |
90 | 85 | 5 | 6.3 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
18,303 | 17,082 | 1,221 | 7.1 | ||||||||||||
Trading portfolio (w/o loans) |
1,258 | 826 | 432 | 52.3 | ||||||||||||
Available-for-sale financial assets |
5,355 | 5,235 | 119 | 2.3 | ||||||||||||
Due from credit institutions ** |
1,223 | 1,282 | (59 | ) | (4.6 | ) | ||||||||||
Intangible assets and property and equipment |
241 | 228 | 13 | 5.7 | ||||||||||||
Other assets |
2,168 | 2,335 | (166 | ) | (7.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
28,548 | 26,988 | 1,560 | 5.8 | ||||||||||||
Customer deposits ** |
20,481 | 19,201 | 1,279 | 6.7 | ||||||||||||
Marketable debt securities ** |
240 | 124 | 117 | 94.4 | ||||||||||||
Subordinated debt ** |
372 | 342 | 30 | 8.7 | ||||||||||||
Insurance liabilities |
| 82 | (82 | ) | (100.0 | ) | ||||||||||
Due to credit institutions ** |
1,267 | 2,264 | (997 | ) | (44.0 | ) | ||||||||||
Other liabilities |
3,786 | 2,730 | 1,055 | 38.7 | ||||||||||||
Stockholders equity *** |
2,403 | 2,244 | 159 | 7.1 | ||||||||||||
Other managed and marketed customer funds |
3,960 | 3,631 | 329 | 9.1 | ||||||||||||
Mutual funds |
3,813 | 3,528 | 285 | 8.1 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
147 | 103 | 44 | 43.1 | ||||||||||||
Managed and marketed customer funds |
25,053 | 23,298 | 1,755 | 7.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
36
Poland
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
207 | 216 | 214 | 196 | 191 | |||||||||||||||
Net fees |
109 | 110 | 107 | 108 | 100 | |||||||||||||||
Gains (losses) on financial transactions |
11 | 7 | 13 | 48 | 54 | |||||||||||||||
Other operating income * |
6 | 18 | 0 | 4 | (4 | ) | ||||||||||||||
Gross income |
334 | 351 | 334 | 355 | 340 | |||||||||||||||
Operating expenses |
(146 | ) | (147 | ) | (143 | ) | (144 | ) | (149 | ) | ||||||||||
General administrative expenses |
(134 | ) | (135 | ) | (131 | ) | (131 | ) | (137 | ) | ||||||||||
Personnel |
(77 | ) | (76 | ) | (76 | ) | (80 | ) | (81 | ) | ||||||||||
Other general administrative expenses |
(58 | ) | (59 | ) | (54 | ) | (52 | ) | (56 | ) | ||||||||||
Depreciation and amortisation |
(12 | ) | (12 | ) | (12 | ) | (13 | ) | (12 | ) | ||||||||||
Net operating income |
187 | 204 | 191 | 211 | 191 | |||||||||||||||
Net loan-loss provisions |
(43 | ) | (42 | ) | (44 | ) | (57 | ) | (39 | ) | ||||||||||
Other income |
(3 | ) | (16 | ) | 8 | 22 | (1 | ) | ||||||||||||
Profit before taxes |
142 | 147 | 155 | 175 | 151 | |||||||||||||||
Tax on profit |
(27 | ) | (27 | ) | (33 | ) | (48 | ) | (28 | ) | ||||||||||
Profit from continuing operations |
115 | 119 | 122 | 128 | 123 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
115 | 119 | 122 | 128 | 123 | |||||||||||||||
Minority interests |
31 | 32 | 31 | 33 | 33 | |||||||||||||||
Attributable profit to the Group |
85 | 87 | 91 | 94 | 90 | |||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
17,082 | 17,362 | 17,605 | 17,756 | 18,303 | |||||||||||||||
Trading portfolio (w/o loans) |
826 | 812 | 813 | 1,219 | 1,258 | |||||||||||||||
Available-for-sale financial assets |
5,235 | 4,288 | 6,053 | 6,083 | 5,355 | |||||||||||||||
Due from credit institutions ** |
1,282 | 617 | 973 | 1,109 | 1,223 | |||||||||||||||
Intangible assets and property and equipment |
228 | 218 | 230 | 247 | 241 | |||||||||||||||
Other assets |
2,335 | 2,615 | 2,308 | 2,657 | 2,168 | |||||||||||||||
Total assets/liabilities & shareholders equity |
26,988 | 25,912 | 27,982 | 29,072 | 28,548 | |||||||||||||||
Customer deposits ** |
19,201 | 18,645 | 20,681 | 21,070 | 20,481 | |||||||||||||||
Marketable debt securities ** |
124 | 123 | 241 | 241 | 240 | |||||||||||||||
Subordinated debt ** |
342 | 342 | 345 | 352 | 372 | |||||||||||||||
Insurance liabilities |
82 | 80 | 81 | 81 | | |||||||||||||||
Due to credit institutions ** |
2,264 | 1,589 | 1,096 | 1,319 | 1,267 | |||||||||||||||
Other liabilities |
2,730 | 2,922 | 3,171 | 3,627 | 3,786 | |||||||||||||||
Stockholders equity *** |
2,244 | 2,210 | 2,368 | 2,382 | 2,403 | |||||||||||||||
Other managed and marketed customer funds |
3,631 | 3,711 | 3,867 | 3,676 | 3,960 | |||||||||||||||
Mutual funds |
3,528 | 3,618 | 3,775 | 3,587 | 3,813 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
103 | 92 | 92 | 89 | 147 | |||||||||||||||
Managed and marketed customer funds |
23,298 | 22,821 | 25,134 | 25,340 | 25,053 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
37
Poland
PLN million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
800 | 868 | (68 | ) | (7.8 | ) | ||||||||||
Net fees |
420 | 458 | (38 | ) | (8.4 | ) | ||||||||||
Gains (losses) on financial transactions |
226 | 47 | 178 | 374.9 | ||||||||||||
Other operating income * |
(19 | ) | 25 | (44 | ) | | ||||||||||
Gross income |
1,427 | 1,399 | 28 | 2.0 | ||||||||||||
Operating expenses |
(625 | ) | (613 | ) | (12 | ) | 2.0 | |||||||||
General administrative expenses |
(575 | ) | (563 | ) | (12 | ) | 2.1 | |||||||||
Personnel |
(339 | ) | (322 | ) | (18 | ) | 5.5 | |||||||||
Other general administrative expenses |
(236 | ) | (242 | ) | 6 | (2.4 | ) | |||||||||
Depreciation and amortisation |
(50 | ) | (50 | ) | (0 | ) | 0.7 | |||||||||
Net operating income |
802 | 786 | 16 | 2.0 | ||||||||||||
Net loan-loss provisions |
(164 | ) | (180 | ) | 16 | (8.8 | ) | |||||||||
Other income |
(3 | ) | (12 | ) | 8 | (71.3 | ) | |||||||||
Profit before taxes |
634 | 594 | 40 | 6.8 | ||||||||||||
Tax on profit |
(117 | ) | (111 | ) | (5 | ) | 4.9 | |||||||||
Profit from continuing operations |
517 | 483 | 35 | 7.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
517 | 483 | 35 | 7.2 | ||||||||||||
Minority interests |
140 | 128 | 12 | 9.7 | ||||||||||||
Attributable profit to the Group |
377 | 355 | 22 | 6.3 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
74,776 | 69,787 | 4,989 | 7.1 | ||||||||||||
Trading portfolio (w/o loans) |
5,141 | 3,375 | 1,766 | 52.3 | ||||||||||||
Available-for-sale financial assets |
21,876 | 21,388 | 488 | 2.3 | ||||||||||||
Due from credit institutions ** |
4,997 | 5,238 | (241 | ) | (4.6 | ) | ||||||||||
Intangible assets and property and equipment |
984 | 931 | 53 | 5.7 | ||||||||||||
Other assets |
8,859 | 9,538 | (679 | ) | (7.1 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
116,632 | 110,257 | 6,375 | 5.8 | ||||||||||||
Customer deposits ** |
83,671 | 78,446 | 5,226 | 6.7 | ||||||||||||
Marketable debt securities ** |
982 | 505 | 477 | 94.4 | ||||||||||||
Subordinated debt ** |
1,519 | 1,397 | 122 | 8.7 | ||||||||||||
Insurance liabilities |
| 337 | (337 | ) | (100.0 | ) | ||||||||||
Due to credit institutions ** |
5,176 | 9,248 | (4,073 | ) | (44.0 | ) | ||||||||||
Other liabilities |
15,466 | 11,154 | 4,312 | 38.7 | ||||||||||||
Stockholders equity *** |
9,817 | 9,169 | 648 | 7.1 | ||||||||||||
Other managed and marketed customer funds |
16,179 | 14,833 | 1,346 | 9.1 | ||||||||||||
Mutual funds |
15,578 | 14,413 | 1,165 | 8.1 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
601 | 420 | 181 | 43.1 | ||||||||||||
Managed and marketed customer funds |
102,352 | 95,181 | 7,170 | 7.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
38
Poland
PLN million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
868 | 906 | 896 | 820 | 800 | |||||||||||||||
Net fees |
458 | 462 | 448 | 451 | 420 | |||||||||||||||
Gains (losses) on financial transactions |
47 | 28 | 55 | 201 | 226 | |||||||||||||||
Other operating income * |
25 | 75 | 1 | 15 | (19 | ) | ||||||||||||||
Gross income |
1,399 | 1,471 | 1,400 | 1,487 | 1,427 | |||||||||||||||
Operating expenses |
(613 | ) | (615 | ) | (598 | ) | (604 | ) | (625 | ) | ||||||||||
General administrative expenses |
(563 | ) | (565 | ) | (548 | ) | (551 | ) | (575 | ) | ||||||||||
Personnel |
(322 | ) | (319 | ) | (320 | ) | (333 | ) | (339 | ) | ||||||||||
Other general administrative expenses |
(242 | ) | (247 | ) | (228 | ) | (217 | ) | (236 | ) | ||||||||||
Depreciation and amortisation |
(50 | ) | (50 | ) | (50 | ) | (53 | ) | (50 | ) | ||||||||||
Net operating income |
786 | 855 | 802 | 883 | 802 | |||||||||||||||
Net loan-loss provisions |
(180 | ) | (174 | ) | (184 | ) | (238 | ) | (164 | ) | ||||||||||
Other income |
(12 | ) | (66 | ) | 33 | 90 | (3 | ) | ||||||||||||
Profit before taxes |
594 | 615 | 650 | 735 | 634 | |||||||||||||||
Tax on profit |
(111 | ) | (115 | ) | (139 | ) | (200 | ) | (117 | ) | ||||||||||
Profit from continuing operations |
483 | 500 | 511 | 535 | 517 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
483 | 500 | 511 | 535 | 517 | |||||||||||||||
Minority interests |
128 | 134 | 129 | 140 | 140 | |||||||||||||||
Attributable profit to the Group |
355 | 366 | 382 | 395 | 377 | |||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
69,787 | 70,930 | 71,924 | 72,541 | 74,776 | |||||||||||||||
Trading portfolio (w/o loans) |
3,375 | 3,319 | 3,319 | 4,982 | 5,141 | |||||||||||||||
Available-for-sale financial assets |
21,388 | 17,517 | 24,731 | 24,851 | 21,876 | |||||||||||||||
Due from credit institutions ** |
5,238 | 2,523 | 3,976 | 4,532 | 4,997 | |||||||||||||||
Intangible assets and property and equipment |
931 | 889 | 938 | 1,008 | 984 | |||||||||||||||
Other assets |
9,538 | 10,682 | 9,429 | 10,856 | 8,859 | |||||||||||||||
Total assets/liabilities & shareholders equity |
110,257 | 105,860 | 114,317 | 118,769 | 116,632 | |||||||||||||||
Customer deposits ** |
78,446 | 76,173 | 84,489 | 86,080 | 83,671 | |||||||||||||||
Marketable debt securities ** |
505 | 501 | 984 | 984 | 982 | |||||||||||||||
Subordinated debt ** |
1,397 | 1,398 | 1,409 | 1,440 | 1,519 | |||||||||||||||
Insurance liabilities |
337 | 328 | 330 | 331 | | |||||||||||||||
Due to credit institutions ** |
9,248 | 6,492 | 4,477 | 5,390 | 5,176 | |||||||||||||||
Other liabilities |
11,154 | 11,940 | 12,953 | 14,816 | 15,466 | |||||||||||||||
Stockholders equity *** |
9,169 | 9,030 | 9,674 | 9,730 | 9,817 | |||||||||||||||
Other managed and marketed customer funds |
14,833 | 15,160 | 15,799 | 15,018 | 16,179 | |||||||||||||||
Mutual funds |
14,413 | 14,782 | 15,423 | 14,655 | 15,578 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
420 | 378 | 376 | 363 | 601 | |||||||||||||||
Managed and marketed customer funds |
95,181 | 93,232 | 102,681 | 103,522 | 102,352 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
39
Portugal
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
142 | 129 | 13 | 10.4 | ||||||||||||
Net fees |
68 | 73 | (4 | ) | (5.9 | ) | ||||||||||
Gains (losses) on financial transactions |
15 | 18 | (3 | ) | (17.9 | ) | ||||||||||
Other operating income * |
13 | 9 | 4 | 47.4 | ||||||||||||
Gross income |
238 | 228 | 10 | 4.4 | ||||||||||||
Operating expenses |
(121 | ) | (122 | ) | 1 | (0.7 | ) | |||||||||
General administrative expenses |
(106 | ) | (103 | ) | (3 | ) | 3.1 | |||||||||
Personnel |
(73 | ) | (73 | ) | (0 | ) | 0.0 | |||||||||
Other general administrative expenses |
(33 | ) | (30 | ) | (3 | ) | 10.5 | |||||||||
Depreciation and amortisation |
(15 | ) | (19 | ) | 4 | (20.5 | ) | |||||||||
Net operating income |
117 | 106 | 11 | 10.1 | ||||||||||||
Net loan-loss provisions |
(22 | ) | (34 | ) | 12 | (35.6 | ) | |||||||||
Other income |
(21 | ) | (30 | ) | 9 | (29.3 | ) | |||||||||
Profit before taxes |
74 | 42 | 32 | 75.3 | ||||||||||||
Tax on profit |
(17 | ) | (9 | ) | (8 | ) | 93.4 | |||||||||
Profit from continuing operations |
56 | 33 | 23 | 70.4 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
56 | 33 | 23 | 70.4 | ||||||||||||
Minority interests |
0 | (2 | ) | 3 | | |||||||||||
Attributable profit to the Group |
56 | 36 | 21 | 58.0 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
23,045 | 24,240 | (1,195 | ) | (4.9 | ) | ||||||||||
Trading portfolio (w/o loans) |
2,160 | 1,884 | 276 | 14.6 | ||||||||||||
Available-for-sale financial assets |
6,877 | 6,711 | 166 | 2.5 | ||||||||||||
Due from credit institutions ** |
2,173 | 2,540 | (368 | ) | (14.5 | ) | ||||||||||
Intangible assets and property and equipment |
700 | 800 | (100 | ) | (12.5 | ) | ||||||||||
Other assets |
5,857 | 5,810 | 47 | 0.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
40,813 | 41,986 | (1,173 | ) | (2.8 | ) | ||||||||||
Customer deposits ** |
23,529 | 23,586 | (57 | ) | (0.2 | ) | ||||||||||
Marketable debt securities ** |
2,732 | 2,248 | 484 | 21.5 | ||||||||||||
Subordinated debt ** |
(0 | ) | 0 | (0 | ) | | ||||||||||
Insurance liabilities |
30 | 80 | (50 | ) | (62.8 | ) | ||||||||||
Due to credit institutions ** |
11,042 | 12,915 | (1,873 | ) | (14.5 | ) | ||||||||||
Other liabilities |
888 | 857 | 31 | 3.6 | ||||||||||||
Stockholders equity *** |
2,593 | 2,300 | 292 | 12.7 | ||||||||||||
Other managed and marketed customer funds |
2,870 | 2,227 | 644 | 28.9 | ||||||||||||
Mutual funds |
1,530 | 1,185 | 344 | 29.1 | ||||||||||||
Pension funds |
962 | 862 | 100 | 11.6 | ||||||||||||
Managed portfolios |
379 | 179 | 199 | 111.3 | ||||||||||||
Managed and marketed customer funds |
29,131 | 28,061 | 1,070 | 3.8 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Ratios (%) and other data | ||||||||||||||||
ROE |
9.09 | 6.45 | 2.64 p. | |||||||||||||
Efficiency ratio (with amortisations) |
50.9 | 53.5 | (2.6 p. | ) | ||||||||||||
NPL ratio |
8.96 | 8.26 | 0.70 p. | |||||||||||||
NPL coverage |
52.4 | 50.6 | 1.8 p. | |||||||||||||
Number of employees |
5,408 | 5,512 | (104 | ) | (1.9 | ) | ||||||||||
Number of branches |
584 | 633 | (49 | ) | (7.7 | ) |
40
Portugal
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
129 | 138 | 136 | 143 | 142 | |||||||||||||||
Net fees |
73 | 66 | 70 | 71 | 68 | |||||||||||||||
Gains (losses) on financial transactions |
18 | 22 | 13 | 35 | 15 | |||||||||||||||
Other operating income * |
9 | 11 | 11 | 12 | 13 | |||||||||||||||
Gross income |
228 | 237 | 230 | 261 | 238 | |||||||||||||||
Operating expenses |
(122 | ) | (121 | ) | (122 | ) | (126 | ) | (121 | ) | ||||||||||
General administrative expenses |
(103 | ) | (104 | ) | (104 | ) | (109 | ) | (106 | ) | ||||||||||
Personnel |
(73 | ) | (73 | ) | (73 | ) | (78 | ) | (73 | ) | ||||||||||
Other general administrative expenses |
(30 | ) | (31 | ) | (31 | ) | (31 | ) | (33 | ) | ||||||||||
Depreciation and amortisation |
(19 | ) | (17 | ) | (18 | ) | (18 | ) | (15 | ) | ||||||||||
Net operating income |
106 | 116 | 108 | 135 | 117 | |||||||||||||||
Net loan-loss provisions |
(34 | ) | (40 | ) | (32 | ) | (17 | ) | (22 | ) | ||||||||||
Other income |
(30 | ) | (29 | ) | (20 | ) | (20 | ) | (21 | ) | ||||||||||
Profit before taxes |
42 | 47 | 57 | 97 | 74 | |||||||||||||||
Tax on profit |
(9 | ) | (9 | ) | (15 | ) | (24 | ) | (17 | ) | ||||||||||
Profit from continuing operations |
33 | 37 | 42 | 73 | 56 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
33 | 37 | 42 | 73 | 56 | |||||||||||||||
Minority interests |
(2 | ) | (2 | ) | (0 | ) | 0 | 0 | ||||||||||||
Attributable profit to the Group |
36 | 39 | 42 | 73 | 56 | |||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
24,240 | 24,111 | 23,333 | 23,180 | 23,045 | |||||||||||||||
Trading portfolio (w/o loans) |
1,884 | 1,880 | 1,998 | 2,082 | 2,160 | |||||||||||||||
Available-for-sale financial assets |
6,711 | 7,119 | 8,060 | 7,011 | 6,877 | |||||||||||||||
Due from credit institutions ** |
2,540 | 2,491 | 2,466 | 2,163 | 2,173 | |||||||||||||||
Intangible assets and property and equipment |
800 | 763 | 749 | 729 | 700 | |||||||||||||||
Other assets |
5,810 | 6,276 | 6,708 | 6,450 | 5,857 | |||||||||||||||
Total assets/liabilities & shareholders equity |
41,986 | 42,640 | 43,313 | 41,616 | 40,813 | |||||||||||||||
Customer deposits ** |
23,586 | 23,253 | 24,131 | 24,016 | 23,529 | |||||||||||||||
Marketable debt securities ** |
2,248 | 3,811 | 3,793 | 2,855 | 2,732 | |||||||||||||||
Subordinated debt ** |
0 | 0 | 0 | 0 | (0 | ) | ||||||||||||||
Insurance liabilities |
80 | 80 | 80 | 27 | 30 | |||||||||||||||
Due to credit institutions ** |
12,915 | 12,271 | 12,070 | 11,538 | 11,042 | |||||||||||||||
Other liabilities |
857 | 922 | 769 | 787 | 888 | |||||||||||||||
Stockholders equity *** |
2,300 | 2,302 | 2,469 | 2,393 | 2,593 | |||||||||||||||
Other managed and marketed customer funds |
2,227 | 2,396 | 2,347 | 2,501 | 2,870 | |||||||||||||||
Mutual funds |
1,185 | 1,311 | 1,246 | 1,276 | 1,530 | |||||||||||||||
Pension funds |
862 | 864 | 849 | 911 | 962 | |||||||||||||||
Managed portfolios |
179 | 222 | 252 | 314 | 379 | |||||||||||||||
Managed and marketed customer funds |
28,061 | 29,460 | 30,271 | 29,372 | 29,131 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Other information | ||||||||||||||||||||
NPL ratio |
8.26 | 8.16 | 8.49 | 8.89 | 8.96 | |||||||||||||||
NPL coverage |
50.6 | 53.1 | 53.9 | 51.8 | 52.4 | |||||||||||||||
Cost of credit |
0.63 | 0.55 | 0.47 | 0.50 | 0.45 |
41
Spains run-off real estate
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
(1 | ) | 3 | (4 | ) | | ||||||||||
Net fees |
1 | 2 | (1 | ) | (31.4 | ) | ||||||||||
Gains (losses) on financial transactions |
0 | 0 | (0 | ) | (90.1 | ) | ||||||||||
Other operating income * |
(0 | ) | (13 | ) | 13 | (99.0 | ) | |||||||||
Gross income |
(0 | ) | (8 | ) | 8 | (98.5 | ) | |||||||||
Operating expenses |
(51 | ) | (52 | ) | 0 | (0.3 | ) | |||||||||
General administrative expenses |
(48 | ) | (49 | ) | 0 | (0.7 | ) | |||||||||
Personnel |
(9 | ) | (10 | ) | 1 | (6.4 | ) | |||||||||
Other general administrative expenses |
(39 | ) | (39 | ) | (0 | ) | 0.7 | |||||||||
Depreciation and amortisation |
(3 | ) | (3 | ) | (0 | ) | 7.1 | |||||||||
Net operating income |
(52 | ) | (59 | ) | 8 | (13.3 | ) | |||||||||
Net loan-loss provisions |
(42 | ) | (77 | ) | 34 | (45.0 | ) | |||||||||
Other income |
(42 | ) | (72 | ) | 30 | (41.8 | ) | |||||||||
Profit before taxes |
(136 | ) | (208 | ) | 72 | (34.8 | ) | |||||||||
Tax on profit |
41 | 62 | (22 | ) | (34.8 | ) | ||||||||||
Profit from continuing operations |
(95 | ) | (146 | ) | 51 | (34.8 | ) | |||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
(95 | ) | (146 | ) | 51 | (34.8 | ) | |||||||||
Minority interests |
| | | | ||||||||||||
Attributable profit to the Group |
(95 | ) | (146 | ) | 51 | (34.8 | ) | |||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
3,550 | 5,208 | (1,658 | ) | (31.8 | ) | ||||||||||
Trading portfolio (w/o loans) |
| | | | ||||||||||||
Available-for-sale financial assets |
167 | 207 | (40 | ) | (19.5 | ) | ||||||||||
Due from credit institutions ** |
| | | | ||||||||||||
Intangible assets and property and equipment |
| | | | ||||||||||||
Other assets |
4,082 | 4,857 | (775 | ) | (16.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
7,799 | 10,273 | (2,474 | ) | (24.1 | ) | ||||||||||
Customer deposits ** |
107 | 204 | (97 | ) | (47.5 | ) | ||||||||||
Marketable debt securities ** |
| 1 | (1 | ) | (100.0 | ) | ||||||||||
Subordinated debt ** |
| | | | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
0 | 0 | | | ||||||||||||
Other liabilities |
6,772 | 8,932 | (2,160 | ) | (24.2 | ) | ||||||||||
Stockholders equity *** |
920 | 1,136 | (216 | ) | (19.1 | ) | ||||||||||
Other managed and marketed customer funds |
139 | 145 | (6 | ) | (4.3 | ) | ||||||||||
Mutual funds |
138 | 144 | (6 | ) | (4.2 | ) | ||||||||||
Pension funds |
1 | 1 | (0 | ) | (25.7 | ) | ||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
246 | 350 | (104 | ) | (29.7 | ) |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
42
Spains run-off real estate
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
3 | (5 | ) | (1 | ) | (1 | ) | (1 | ) | |||||||||||
Net fees |
2 | 2 | 2 | 2 | 1 | |||||||||||||||
Gains (losses) on financial transactions |
0 | 0 | 0 | 0 | 0 | |||||||||||||||
Other operating income * |
(13 | ) | (13 | ) | (13 | ) | (30 | ) | (0 | ) | ||||||||||
Gross income |
(8 | ) | (16 | ) | (11 | ) | (28 | ) | (0 | ) | ||||||||||
Operating expenses |
(52 | ) | (54 | ) | (53 | ) | (57 | ) | (51 | ) | ||||||||||
General administrative expenses |
(49 | ) | (51 | ) | (50 | ) | (55 | ) | (48 | ) | ||||||||||
Personnel |
(10 | ) | (9 | ) | (9 | ) | (10 | ) | (9 | ) | ||||||||||
Other general administrative expenses |
(39 | ) | (42 | ) | (41 | ) | (45 | ) | (39 | ) | ||||||||||
Depreciation and amortisation |
(3 | ) | (3 | ) | (3 | ) | (2 | ) | (3 | ) | ||||||||||
Net operating income |
(59 | ) | (70 | ) | (64 | ) | (86 | ) | (52 | ) | ||||||||||
Net loan-loss provisions |
(77 | ) | (76 | ) | (82 | ) | (46 | ) | (42 | ) | ||||||||||
Other income |
(72 | ) | (83 | ) | (60 | ) | (57 | ) | (42 | ) | ||||||||||
Profit before taxes |
(208 | ) | (230 | ) | (206 | ) | (189 | ) | (136 | ) | ||||||||||
Tax on profit |
62 | 69 | 62 | 57 | 41 | |||||||||||||||
Profit from continuing operations |
(146 | ) | (161 | ) | (144 | ) | (132 | ) | (95 | ) | ||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
(146 | ) | (161 | ) | (144 | ) | (132 | ) | (95 | ) | ||||||||||
Minority interests |
| | | | | |||||||||||||||
Attributable profit to the Group |
(146 | ) | (161 | ) | (144 | ) | (132 | ) | (95 | ) | ||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
5,208 | 4,876 | 4,330 | 3,787 | 3,550 | |||||||||||||||
Trading portfolio (w/o loans) |
| | | | | |||||||||||||||
Available-for-sale financial assets |
207 | 207 | 207 | 207 | 167 | |||||||||||||||
Due from credit institutions ** |
| | | | | |||||||||||||||
Intangible assets and property and equipment |
| | | | | |||||||||||||||
Other assets |
4,857 | 4,735 | 4,725 | 4,120 | 4,082 | |||||||||||||||
Total assets/liabilities & shareholders equity |
10,273 | 9,818 | 9,262 | 8,114 | 7,799 | |||||||||||||||
Customer deposits ** |
204 | 195 | 192 | 119 | 107 | |||||||||||||||
Marketable debt securities ** |
1 | 0 | | | | |||||||||||||||
Subordinated debt ** |
| | | | | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
0 | 0 | 0 | 0 | 0 | |||||||||||||||
Other liabilities |
8,932 | 8,668 | 8,333 | 7,499 | 6,772 | |||||||||||||||
Stockholders equity *** |
1,136 | 955 | 738 | 497 | 920 | |||||||||||||||
Other managed and marketed customer funds |
145 | 145 | 156 | 140 | 139 | |||||||||||||||
Mutual funds |
144 | 144 | 155 | 140 | 138 | |||||||||||||||
Pension funds |
1 | 1 | 1 | 1 | 1 | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Managed and marketed customer funds |
350 | 340 | 347 | 259 | 246 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
43
United Kingdom
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,194 | 989 | 205 | 20.7 | ||||||||||||
Net fees |
287 | 247 | 39 | 16.0 | ||||||||||||
Gains (losses) on financial transactions |
60 | 78 | (18 | ) | (23.2 | ) | ||||||||||
Other operating income * |
10 | 15 | (5 | ) | (31.5 | ) | ||||||||||
Gross income |
1,551 | 1,329 | 222 | 16.7 | ||||||||||||
Operating expenses |
(815 | ) | (693 | ) | (121 | ) | 17.5 | |||||||||
General administrative expenses |
(697 | ) | (579 | ) | (117 | ) | 20.3 | |||||||||
Personnel |
(457 | ) | (380 | ) | (77 | ) | 20.3 | |||||||||
Other general administrative expenses |
(240 | ) | (200 | ) | (40 | ) | 20.2 | |||||||||
Depreciation and amortisation |
(118 | ) | (114 | ) | (4 | ) | 3.4 | |||||||||
Net operating income |
736 | 635 | 101 | 15.8 | ||||||||||||
Net loan-loss provisions |
(76 | ) | (120 | ) | 44 | (36.9 | ) | |||||||||
Other income |
(56 | ) | (46 | ) | (9 | ) | 19.8 | |||||||||
Profit before taxes |
605 | 469 | 136 | 29.0 | ||||||||||||
Tax on profit |
(120 | ) | (93 | ) | (26 | ) | 28.2 | |||||||||
Profit from continuing operations |
485 | 376 | 109 | 29.1 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
485 | 376 | 109 | 29.1 | ||||||||||||
Minority interests |
8 | | 8 | | ||||||||||||
Attributable profit to the Group |
477 | 376 | 102 | 27.0 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
279,334 | 233,937 | 45,397 | 19.4 | ||||||||||||
Trading portfolio (w/o loans) |
42,850 | 31,492 | 11,357 | 36.1 | ||||||||||||
Available-for-sale financial assets |
12,937 | 8,358 | 4,579 | 54.8 | ||||||||||||
Due from credit institutions ** |
19,885 | 17,772 | 2,113 | 11.9 | ||||||||||||
Intangible assets and property and equipment |
3,094 | 2,510 | 585 | 23.3 | ||||||||||||
Other assets |
34,749 | 44,325 | (9,576 | ) | (21.6 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
392,848 | 338,393 | 54,455 | 16.1 | ||||||||||||
Customer deposits ** |
220,684 | 194,923 | 25,760 | 13.2 | ||||||||||||
Marketable debt securities ** |
78,569 | 66,366 | 12,203 | 18.4 | ||||||||||||
Subordinated debt ** |
5,787 | 5,814 | (27 | ) | (0.5 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
26,258 | 29,008 | (2,749 | ) | (9.5 | ) | ||||||||||
Other liabilities |
45,703 | 28,783 | 16,920 | 58.8 | ||||||||||||
Stockholders equity *** |
15,847 | 13,498 | 2,348 | 17.4 | ||||||||||||
Other managed and marketed customer funds |
10,469 | 9,630 | 839 | 8.7 | ||||||||||||
Mutual funds |
10,313 | 9,490 | 823 | 8.7 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
156 | 140 | 15 | 11.0 | ||||||||||||
Managed and marketed customer funds |
315,509 | 276,734 | 38,775 | 14.0 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Ratios (%) and other data | ||||||||||||||||
ROE |
12.39 | 11.67 | 0.72 p. | |||||||||||||
Efficiency ratio (with amortisations) |
52.5 | 52.2 | 0.4 p. | |||||||||||||
NPL ratio |
1.75 | 1.88 | (0.13 p. | ) | ||||||||||||
NPL coverage |
41.2 | 42.9 | (1.7 p. | ) | ||||||||||||
Number of employees |
26,209 | 25,642 | 567 | 2.2 | ||||||||||||
Number of branches |
921 | 999 | (78 | ) | (7.8 | ) |
44
United Kingdom
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
989 | 1,035 | 1,089 | 1,121 | 1,194 | |||||||||||||||
Net fees |
247 | 247 | 260 | 273 | 287 | |||||||||||||||
Gains (losses) on financial transactions |
78 | 69 | 58 | 35 | 60 | |||||||||||||||
Other operating income * |
15 | 4 | 9 | 9 | 10 | |||||||||||||||
Gross income |
1,329 | 1,356 | 1,417 | 1,440 | 1,551 | |||||||||||||||
Operating expenses |
(693 | ) | (701 | ) | (730 | ) | (765 | ) | (815 | ) | ||||||||||
General administrative expenses |
(579 | ) | (596 | ) | (636 | ) | (647 | ) | (697 | ) | ||||||||||
Personnel |
(380 | ) | (387 | ) | (424 | ) | (422 | ) | (457 | ) | ||||||||||
Other general administrative expenses |
(200 | ) | (209 | ) | (212 | ) | (225 | ) | (240 | ) | ||||||||||
Depreciation and amortisation |
(114 | ) | (106 | ) | (94 | ) | (118 | ) | (118 | ) | ||||||||||
Net operating income |
635 | 654 | 687 | 674 | 736 | |||||||||||||||
Net loan-loss provisions |
(120 | ) | (87 | ) | (89 | ) | (36 | ) | (76 | ) | ||||||||||
Other income |
(46 | ) | (63 | ) | (73 | ) | (136 | ) | (56 | ) | ||||||||||
Profit before taxes |
469 | 504 | 525 | 503 | 605 | |||||||||||||||
Tax on profit |
(93 | ) | (105 | ) | (114 | ) | (112 | ) | (120 | ) | ||||||||||
Profit from continuing operations |
376 | 399 | 411 | 391 | 485 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
376 | 399 | 411 | 391 | 485 | |||||||||||||||
Minority interests |
| | | | 8 | |||||||||||||||
Attributable profit to the Group |
376 | 399 | 411 | 391 | 477 | |||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
233,937 | 239,237 | 248,940 | 251,191 | 279,334 | |||||||||||||||
Trading portfolio (w/o loans) |
31,492 | 31,814 | 35,264 | 39,360 | 42,850 | |||||||||||||||
Available-for-sale financial assets |
8,358 | 9,675 | 10,736 | 11,197 | 12,937 | |||||||||||||||
Due from credit institutions ** |
17,772 | 14,391 | 16,766 | 14,093 | 19,885 | |||||||||||||||
Intangible assets and property and equipment |
2,510 | 2,347 | 2,502 | 2,700 | 3,094 | |||||||||||||||
Other assets |
44,325 | 39,704 | 40,269 | 35,695 | 34,749 | |||||||||||||||
Total assets/liabilities & shareholders equity |
338,393 | 337,169 | 354,478 | 354,235 | 392,848 | |||||||||||||||
Customer deposits ** |
194,923 | 193,431 | 203,721 | 202,328 | 220,684 | |||||||||||||||
Marketable debt securities ** |
66,366 | 65,816 | 70,402 | 69,581 | 78,569 | |||||||||||||||
Subordinated debt ** |
5,814 | 5,931 | 6,121 | 5,376 | 5,787 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
29,008 | 27,320 | 25,544 | 26,700 | 26,258 | |||||||||||||||
Other liabilities |
28,783 | 30,561 | 33,665 | 34,887 | 45,703 | |||||||||||||||
Stockholders equity *** |
13,498 | 14,109 | 15,025 | 15,362 | 15,847 | |||||||||||||||
Other managed and marketed customer funds |
9,630 | 9,885 | 9,994 | 9,667 | 10,469 | |||||||||||||||
Mutual funds |
9,490 | 9,740 | 9,849 | 9,524 | 10,313 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
140 | 145 | 145 | 143 | 156 | |||||||||||||||
Managed and marketed customer funds |
276,734 | 275,063 | 290,238 | 286,953 | 315,509 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Other information | ||||||||||||||||||||
NPL ratio |
1.88 | 1.91 | 1.80 | 1.79 | 1.75 | |||||||||||||||
NPL coverage |
42.9 | 41.1 | 43.4 | 41.9 | 41.2 | |||||||||||||||
Cost of credit |
0.23 | 0.22 | 0.19 | 0.14 | 0.11 |
45
United Kingdom
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,194 | 1,102 | 92 | 8.3 | ||||||||||||
Net fees |
287 | 275 | 11 | 4.0 | ||||||||||||
Gains (losses) on financial transactions |
60 | 87 | (27 | ) | (31.1 | ) | ||||||||||
Other operating income * |
10 | 16 | (6 | ) | (38.6 | ) | ||||||||||
Gross income |
1,551 | 1,481 | 70 | 4.7 | ||||||||||||
Operating expenses |
(815 | ) | (773 | ) | (42 | ) | 5.4 | |||||||||
General administrative expenses |
(697 | ) | (645 | ) | (51 | ) | 7.9 | |||||||||
Personnel |
(457 | ) | (423 | ) | (34 | ) | 7.9 | |||||||||
Other general administrative expenses |
(240 | ) | (222 | ) | (17 | ) | 7.9 | |||||||||
Depreciation and amortisation |
(118 | ) | (127 | ) | 9 | (7.2 | ) | |||||||||
Net operating income |
736 | 708 | 28 | 3.9 | ||||||||||||
Net loan-loss provisions |
(76 | ) | (134 | ) | 58 | (43.4 | ) | |||||||||
Other income |
(56 | ) | (52 | ) | (4 | ) | 7.5 | |||||||||
Profit before taxes |
605 | 523 | 82 | 15.7 | ||||||||||||
Tax on profit |
(120 | ) | (104 | ) | (16 | ) | 15.1 | |||||||||
Profit from continuing operations |
485 | 419 | 66 | 15.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
485 | 419 | 66 | 15.9 | ||||||||||||
Minority interests |
8 | | 8 | | ||||||||||||
Attributable profit to the Group |
477 | 419 | 59 | 14.0 | ||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
279,334 | 266,391 | 12,943 | 4.9 | ||||||||||||
Trading portfolio (w/o loans) |
42,850 | 35,861 | 6,988 | 19.5 | ||||||||||||
Available-for-sale financial assets |
12,937 | 9,518 | 3,419 | 35.9 | ||||||||||||
Due from credit institutions ** |
19,885 | 20,237 | (353 | ) | (1.7 | ) | ||||||||||
Intangible assets and property and equipment |
3,094 | 2,858 | 236 | 8.3 | ||||||||||||
Other assets |
34,749 | 50,474 | (15,725 | ) | (31.2 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
392,848 | 385,339 | 7,509 | 1.9 | ||||||||||||
Customer deposits ** |
220,684 | 221,966 | (1,282 | ) | (0.6 | ) | ||||||||||
Marketable debt securities ** |
78,569 | 75,573 | 2,996 | 4.0 | ||||||||||||
Subordinated debt ** |
5,787 | 6,621 | (833 | ) | (12.6 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
26,258 | 33,032 | (6,774 | ) | (20.5 | ) | ||||||||||
Other liabilities |
45,703 | 32,777 | 12,927 | 39.4 | ||||||||||||
Stockholders equity *** |
15,847 | 15,371 | 476 | 3.1 | ||||||||||||
Other managed and marketed customer funds |
10,469 | 10,966 | (497 | ) | (4.5 | ) | ||||||||||
Mutual funds |
10,313 | 10,806 | (493 | ) | (4.6 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
156 | 160 | (4 | ) | (2.6 | ) | ||||||||||
Managed and marketed customer funds |
315,509 | 315,126 | 383 | 0.1 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
46
United Kingdom
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,102 | 1,136 | 1,163 | 1,192 | 1,194 | |||||||||||||||
Net fees |
275 | 271 | 278 | 291 | 287 | |||||||||||||||
Gains (losses) on financial transactions |
87 | 76 | 62 | 37 | 60 | |||||||||||||||
Other operating income * |
16 | 4 | 10 | 10 | 10 | |||||||||||||||
Gross income |
1,481 | 1,487 | 1,513 | 1,529 | 1,551 | |||||||||||||||
Operating expenses |
(773 | ) | (769 | ) | (779 | ) | (814 | ) | (815 | ) | ||||||||||
General administrative expenses |
(645 | ) | (653 | ) | (679 | ) | (688 | ) | (697 | ) | ||||||||||
Personnel |
(423 | ) | (424 | ) | (453 | ) | (449 | ) | (457 | ) | ||||||||||
Other general administrative expenses |
(222 | ) | (229 | ) | (226 | ) | (239 | ) | (240 | ) | ||||||||||
Depreciation and amortisation |
(127 | ) | (116 | ) | (100 | ) | (126 | ) | (118 | ) | ||||||||||
Net operating income |
708 | 718 | 734 | 716 | 736 | |||||||||||||||
Net loan-loss provisions |
(134 | ) | (95 | ) | (94 | ) | (37 | ) | (76 | ) | ||||||||||
Other income |
(52 | ) | (69 | ) | (78 | ) | (146 | ) | (56 | ) | ||||||||||
Profit before taxes |
523 | 554 | 561 | 533 | 605 | |||||||||||||||
Tax on profit |
(104 | ) | (115 | ) | (122 | ) | (119 | ) | (120 | ) | ||||||||||
Profit from continuing operations |
419 | 438 | 439 | 414 | 485 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
419 | 438 | 439 | 414 | 485 | |||||||||||||||
Minority interests |
| | | | 8 | |||||||||||||||
Attributable profit to the Group |
419 | 438 | 439 | 414 | 477 | |||||||||||||||
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
|
| |||||||||||||||||||
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
266,391 | 263,645 | 266,054 | 269,013 | 279,334 | |||||||||||||||
Trading portfolio (w/o loans) |
35,861 | 35,059 | 37,688 | 42,152 | 42,850 | |||||||||||||||
Available-for-sale financial assets |
9,518 | 10,662 | 11,474 | 11,991 | 12,937 | |||||||||||||||
Due from credit institutions ** |
20,237 | 15,859 | 17,919 | 15,093 | 19,885 | |||||||||||||||
Intangible assets and property and equipment |
2,858 | 2,587 | 2,674 | 2,891 | 3,094 | |||||||||||||||
Other assets |
50,474 | 43,755 | 43,038 | 38,227 | 34,749 | |||||||||||||||
Total assets/liabilities & shareholders equity |
385,339 | 371,567 | 378,847 | 379,367 | 392,848 | |||||||||||||||
Customer deposits ** |
221,966 | 213,165 | 217,726 | 216,683 | 220,684 | |||||||||||||||
Marketable debt securities ** |
75,573 | 72,531 | 75,242 | 74,518 | 78,569 | |||||||||||||||
Subordinated debt ** |
6,621 | 6,536 | 6,541 | 5,758 | 5,787 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
33,032 | 30,108 | 27,301 | 28,595 | 26,258 | |||||||||||||||
Other liabilities |
32,777 | 33,679 | 35,980 | 37,362 | 45,703 | |||||||||||||||
Stockholders equity *** |
15,371 | 15,549 | 16,058 | 16,452 | 15,847 | |||||||||||||||
Other managed and marketed customer funds |
10,966 | 10,894 | 10,681 | 10,353 | 10,469 | |||||||||||||||
Mutual funds |
10,806 | 10,734 | 10,526 | 10,199 | 10,313 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
160 | 160 | 155 | 153 | 156 | |||||||||||||||
Managed and marketed customer funds |
315,126 | 303,126 | 310,191 | 307,311 | 315,509 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
47
United Kingdom
£ million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
887 | 819 | 68 | 8.3 | ||||||||||||
Net fees |
213 | 205 | 8 | 4.0 | ||||||||||||
Gains (losses) on financial transactions |
45 | 65 | (20 | ) | (31.1 | ) | ||||||||||
Other operating income * |
7 | 12 | (5 | ) | (38.6 | ) | ||||||||||
Gross income |
1,152 | 1,100 | 52 | 4.7 | ||||||||||||
Operating expenses |
(605 | ) | (574 | ) | (31 | ) | 5.4 | |||||||||
General administrative expenses |
(517 | ) | (479 | ) | (38 | ) | 7.9 | |||||||||
Personnel |
(339 | ) | (314 | ) | (25 | ) | 7.9 | |||||||||
Other general administrative expenses |
(178 | ) | (165 | ) | (13 | ) | 7.9 | |||||||||
Depreciation and amortisation |
(88 | ) | (95 | ) | 7 | (7.2 | ) | |||||||||
Net operating income |
547 | 526 | 21 | 3.9 | ||||||||||||
Net loan-loss provisions |
(56 | ) | (99 | ) | 43 | (43.4 | ) | |||||||||
Other income |
(41 | ) | (38 | ) | (3 | ) | 7.5 | |||||||||
Profit before taxes |
449 | 388 | 61 | 15.7 | ||||||||||||
Tax on profit |
(89 | ) | (77 | ) | (12 | ) | 15.1 | |||||||||
Profit from continuing operations |
360 | 311 | 49 | 15.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
360 | 311 | 49 | 15.9 | ||||||||||||
Minority interests |
6 | | 6 | | ||||||||||||
Attributable profit to the Group |
355 | 311 | 43 | 14.0 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
203,159 | 193,746 | 9,413 | 4.9 | ||||||||||||
Trading portfolio (w/o loans) |
31,165 | 26,082 | 5,083 | 19.5 | ||||||||||||
Available-for-sale financial assets |
9,409 | 6,922 | 2,487 | 35.9 | ||||||||||||
Due from credit institutions ** |
14,462 | 14,718 | (256 | ) | (1.7 | ) | ||||||||||
Intangible assets and property and equipment |
2,250 | 2,078 | 172 | 8.3 | ||||||||||||
Other assets |
25,273 | 36,710 | (11,437 | ) | (31.2 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
285,718 | 280,257 | 5,461 | 1.9 | ||||||||||||
Customer deposits ** |
160,503 | 161,436 | (932 | ) | (0.6 | ) | ||||||||||
Marketable debt securities ** |
57,143 | 54,964 | 2,179 | 4.0 | ||||||||||||
Subordinated debt ** |
4,209 | 4,815 | (606 | ) | (12.6 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
19,098 | 24,024 | (4,927 | ) | (20.5 | ) | ||||||||||
Other liabilities |
33,240 | 23,838 | 9,402 | 39.4 | ||||||||||||
Stockholders equity *** |
11,525 | 11,179 | 346 | 3.1 | ||||||||||||
Other managed and marketed customer funds |
7,614 | 7,976 | (362 | ) | (4.5 | ) | ||||||||||
Mutual funds |
7,501 | 7,859 | (359 | ) | (4.6 | ) | ||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
113 | 116 | (3 | ) | (2.6 | ) | ||||||||||
Managed and marketed customer funds |
229,470 | 229,191 | 278 | 0.1 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
48
United Kingdom
£ million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
819 | 844 | 864 | 885 | 887 | |||||||||||||||
Net fees |
205 | 201 | 206 | 216 | 213 | |||||||||||||||
Gains (losses) on financial transactions |
65 | 56 | 46 | 27 | 45 | |||||||||||||||
Other operating income * |
12 | 3 | 7 | 7 | 7 | |||||||||||||||
Gross income |
1,100 | 1,105 | 1,124 | 1,136 | 1,152 | |||||||||||||||
Operating expenses |
(574 | ) | (571 | ) | (579 | ) | (604 | ) | (605 | ) | ||||||||||
General administrative expenses |
(479 | ) | (485 | ) | (505 | ) | (511 | ) | (517 | ) | ||||||||||
Personnel |
(314 | ) | (315 | ) | (337 | ) | (333 | ) | (339 | ) | ||||||||||
Other general administrative expenses |
(165 | ) | (170 | ) | (168 | ) | (178 | ) | (178 | ) | ||||||||||
Depreciation and amortisation |
(95 | ) | (86 | ) | (74 | ) | (93 | ) | (88 | ) | ||||||||||
Net operating income |
526 | 533 | 545 | 532 | 547 | |||||||||||||||
Net loan-loss provisions |
(99 | ) | (71 | ) | (70 | ) | (27 | ) | (56 | ) | ||||||||||
Other income |
(38 | ) | (51 | ) | (58 | ) | (108 | ) | (41 | ) | ||||||||||
Profit before taxes |
388 | 411 | 417 | 396 | 449 | |||||||||||||||
Tax on profit |
(77 | ) | (86 | ) | (91 | ) | (88 | ) | (89 | ) | ||||||||||
Profit from continuing operations |
311 | 325 | 326 | 308 | 360 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
311 | 325 | 326 | 308 | 360 | |||||||||||||||
Minority interests |
| | | | 6 | |||||||||||||||
Attributable profit to the Group |
311 | 325 | 326 | 308 | 355 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
193,746 | 191,749 | 193,501 | 195,653 | 203,159 | |||||||||||||||
Trading portfolio (w/o loans) |
26,082 | 25,499 | 27,411 | 30,657 | 31,165 | |||||||||||||||
Available-for-sale financial assets |
6,922 | 7,755 | 8,345 | 8,721 | 9,409 | |||||||||||||||
Due from credit institutions ** |
14,718 | 11,534 | 13,033 | 10,977 | 14,462 | |||||||||||||||
Intangible assets and property and equipment |
2,078 | 1,881 | 1,945 | 2,103 | 2,250 | |||||||||||||||
Other assets |
36,710 | 31,823 | 31,301 | 27,803 | 25,273 | |||||||||||||||
Total assets/liabilities & shareholders equity |
280,257 | 270,241 | 275,536 | 275,913 | 285,718 | |||||||||||||||
Customer deposits ** |
161,436 | 155,035 | 158,352 | 157,593 | 160,503 | |||||||||||||||
Marketable debt securities ** |
54,964 | 52,751 | 54,723 | 54,197 | 57,143 | |||||||||||||||
Subordinated debt ** |
4,815 | 4,754 | 4,758 | 4,188 | 4,209 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
24,024 | 21,897 | 19,856 | 20,797 | 19,098 | |||||||||||||||
Other liabilities |
23,838 | 24,495 | 26,168 | 27,173 | 33,240 | |||||||||||||||
Stockholders equity *** |
11,179 | 11,309 | 11,679 | 11,965 | 11,525 | |||||||||||||||
Other managed and marketed customer funds |
7,976 | 7,923 | 7,769 | 7,529 | 7,614 | |||||||||||||||
Mutual funds |
7,859 | 7,807 | 7,656 | 7,418 | 7,501 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
116 | 116 | 113 | 112 | 113 | |||||||||||||||
Managed and marketed customer funds |
229,191 | 220,463 | 225,602 | 223,508 | 229,470 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
49
Latin America
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,622 | 3,346 | 276 | 8.2 | ||||||||||||
Net fees |
1,191 | 1,048 | 143 | 13.7 | ||||||||||||
Gains (losses) on financial transactions |
189 | 126 | 63 | 50.2 | ||||||||||||
Other operating income * |
(2 | ) | (2 | ) | 1 | (38.3 | ) | |||||||||
Gross income |
5,000 | 4,517 | 483 | 10.7 | ||||||||||||
Operating expenses |
(2,097 | ) | (1,879 | ) | (218 | ) | 11.6 | |||||||||
General administrative expenses |
(1,890 | ) | (1,679 | ) | (211 | ) | 12.6 | |||||||||
Personnel |
(1,061 | ) | (933 | ) | (128 | ) | 13.7 | |||||||||
Other general administrative expenses |
(829 | ) | (746 | ) | (83 | ) | 11.2 | |||||||||
Depreciation and amortisation |
(207 | ) | (200 | ) | (7 | ) | 3.4 | |||||||||
Net operating income |
2,902 | 2,638 | 265 | 10.0 | ||||||||||||
Net loan-loss provisions |
(1,210 | ) | (1,239 | ) | 29 | (2.3 | ) | |||||||||
Other income |
(203 | ) | (161 | ) | (43 | ) | 26.5 | |||||||||
Profit before taxes |
1,489 | 1,238 | 251 | 20.3 | ||||||||||||
Tax on profit |
(430 | ) | (328 | ) | (102 | ) | 31.1 | |||||||||
Profit from continuing operations |
1,059 | 910 | 149 | 16.4 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,059 | 910 | 149 | 16.4 | ||||||||||||
Minority interests |
145 | 199 | (54 | ) | (27.1 | ) | ||||||||||
Attributable profit to the Group |
914 | 712 | 203 | 28.5 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
152,014 | 129,743 | 22,271 | 17.2 | ||||||||||||
Trading portfolio (w/o loans) |
35,970 | 27,301 | 8,669 | 31.8 | ||||||||||||
Available-for-sale financial assets |
31,065 | 26,698 | 4,367 | 16.4 | ||||||||||||
Due from credit institutions ** |
27,890 | 22,655 | 5,235 | 23.1 | ||||||||||||
Intangible assets and property and equipment |
4,175 | 3,848 | 327 | 8.5 | ||||||||||||
Other assets |
46,855 | 43,344 | 3,511 | 8.1 | ||||||||||||
Total assets/liabilities & shareholders equity |
297,969 | 253,589 | 44,379 | 17.5 | ||||||||||||
Customer deposits ** |
142,779 | 126,239 | 16,539 | 13.1 | ||||||||||||
Marketable debt securities ** |
34,578 | 27,848 | 6,730 | 24.2 | ||||||||||||
Subordinated debt ** |
6,771 | 6,661 | 110 | 1.6 | ||||||||||||
Insurance liabilities |
1 | | 1 | | ||||||||||||
Due to credit institutions ** |
37,711 | 25,487 | 12,224 | 48.0 | ||||||||||||
Other liabilities |
51,003 | 45,920 | 5,083 | 11.1 | ||||||||||||
Stockholders equity *** |
25,126 | 21,434 | 3,692 | 17.2 | ||||||||||||
Other managed and marketed customer funds |
81,763 | 70,867 | 10,896 | 15.4 | ||||||||||||
Mutual funds |
67,503 | 60,256 | 7,247 | 12.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
14,261 | 10,611 | 3,650 | 34.4 | ||||||||||||
Managed and marketed customer funds |
265,891 | 231,615 | 34,275 | 14.8 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Ratios (%) and other data |
||||||||||||||||
ROE |
14.37 | 13.31 | 1.06 p. | |||||||||||||
Efficiency ratio (with amortisations) |
41.9 | 41.6 | 0.3 p. | |||||||||||||
NPL ratio |
4.49 | 5.06 | (0.57 p. | ) | ||||||||||||
NPL coverage |
83.9 | 86.1 | (2.2 p. | ) | ||||||||||||
Number of employees |
85,279 | 84,325 | 954 | 1.1 | ||||||||||||
Number of branches |
5,725 | 5,726 | (1 | ) | (0.0 | ) |
50
Latin America
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
3,346 | 3,496 | 3,484 | 3,553 | 3,622 | |||||||||||||||
Net fees |
1,048 | 1,100 | 1,176 | 1,241 | 1,191 | |||||||||||||||
Gains (losses) on financial transactions |
126 | 115 | 257 | 40 | 189 | |||||||||||||||
Other operating income * |
(2 | ) | 42 | 21 | 23 | (2 | ) | |||||||||||||
Gross income |
4,517 | 4,753 | 4,938 | 4,857 | 5,000 | |||||||||||||||
Operating expenses |
(1,879 | ) | (1,952 | ) | (2,073 | ) | (2,113 | ) | (2,097 | ) | ||||||||||
General administrative expenses |
(1,679 | ) | (1,768 | ) | (1,864 | ) | (1,916 | ) | (1,890 | ) | ||||||||||
Personnel |
(933 | ) | (991 | ) | (1,032 | ) | (1,055 | ) | (1,061 | ) | ||||||||||
Other general administrative expenses |
(746 | ) | (777 | ) | (832 | ) | (861 | ) | (829 | ) | ||||||||||
Depreciation and amortisation |
(200 | ) | (184 | ) | (210 | ) | (197 | ) | (207 | ) | ||||||||||
Net operating income |
2,638 | 2,802 | 2,864 | 2,745 | 2,902 | |||||||||||||||
Net loan-loss provisions |
(1,239 | ) | (1,281 | ) | (1,340 | ) | (1,259 | ) | (1,210 | ) | ||||||||||
Other income |
(161 | ) | (179 | ) | (231 | ) | (268 | ) | (203 | ) | ||||||||||
Profit before taxes |
1,238 | 1,341 | 1,293 | 1,218 | 1,489 | |||||||||||||||
Tax on profit |
(328 | ) | (326 | ) | (304 | ) | (193 | ) | (430 | ) | ||||||||||
Profit from continuing operations |
910 | 1,015 | 990 | 1,025 | 1,059 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
910 | 1,015 | 990 | 1,025 | 1,059 | |||||||||||||||
Minority interests |
199 | 215 | 204 | 172 | 145 | |||||||||||||||
Attributable profit to the Group |
712 | 800 | 786 | 853 | 914 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
129,743 | 136,325 | 140,656 | 144,714 | 152,014 | |||||||||||||||
Trading portfolio (w/o loans) |
27,301 | 33,960 | 37,417 | 35,886 | 35,970 | |||||||||||||||
Available-for-sale financial assets |
26,698 | 25,052 | 22,724 | 31,216 | 31,065 | |||||||||||||||
Due from credit institutions ** |
22,655 | 22,442 | 31,225 | 23,899 | 27,890 | |||||||||||||||
Intangible assets and property and equipment |
3,848 | 3,852 | 3,890 | 3,967 | 4,175 | |||||||||||||||
Other assets |
43,344 | 44,619 | 45,020 | 42,505 | 46,855 | |||||||||||||||
Total assets/liabilities & shareholders equity |
253,589 | 266,251 | 280,932 | 282,187 | 297,969 | |||||||||||||||
Customer deposits ** |
126,239 | 127,903 | 137,480 | 137,726 | 142,779 | |||||||||||||||
Marketable debt securities ** |
27,848 | 31,792 | 32,935 | 31,920 | 34,578 | |||||||||||||||
Subordinated debt ** |
6,661 | 6,760 | 6,574 | 6,467 | 6,771 | |||||||||||||||
Insurance liabilities |
| | | | 1 | |||||||||||||||
Due to credit institutions ** |
25,487 | 30,227 | 29,652 | 35,263 | 37,711 | |||||||||||||||
Other liabilities |
45,920 | 47,713 | 51,928 | 45,831 | 51,003 | |||||||||||||||
Stockholders equity *** |
21,434 | 21,855 | 22,362 | 24,980 | 25,126 | |||||||||||||||
Other managed and marketed customer funds |
70,867 | 76,454 | 80,196 | 79,294 | 81,763 | |||||||||||||||
Mutual funds |
60,256 | 65,315 | 67,981 | 66,657 | 67,503 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
10,611 | 11,140 | 12,215 | 12,637 | 14,261 | |||||||||||||||
Managed and marketed customer funds |
231,615 | 242,910 | 257,185 | 255,407 | 265,891 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Other information | ||||||||||||||||||||
NPL ratio |
5.06 | 5.03 | 4.98 | 4.65 | 4.49 | |||||||||||||||
NPL coverage |
86.1 | 86.3 | 83.5 | 84.7 | 83.9 | |||||||||||||||
Cost of credit |
4.24 | 3.95 | 3.77 | 3.59 | 3.42 |
51
Latin America
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,622 | 3,452 | 170 | 4.9 | ||||||||||||
Net fees |
1,191 | 1,089 | 101 | 9.3 | ||||||||||||
Gains (losses) on financial transactions |
189 | 135 | 54 | 39.7 | ||||||||||||
Other operating income * |
(2 | ) | (3 | ) | 2 | (52.0 | ) | |||||||||
Gross income |
5,000 | 4,673 | 326 | 7.0 | ||||||||||||
Operating expenses |
(2,097 | ) | (1,951 | ) | (146 | ) | 7.5 | |||||||||
General administrative expenses |
(1,890 | ) | (1,743 | ) | (147 | ) | 8.4 | |||||||||
Personnel |
(1,061 | ) | (971 | ) | (90 | ) | 9.3 | |||||||||
Other general administrative expenses |
(829 | ) | (773 | ) | (57 | ) | 7.3 | |||||||||
Depreciation and amortisation |
(207 | ) | (207 | ) | 0 | (0.1 | ) | |||||||||
Net operating income |
2,902 | 2,722 | 180 | 6.6 | ||||||||||||
Net loan-loss provisions |
(1,210 | ) | (1,271 | ) | 61 | (4.8 | ) | |||||||||
Other income |
(203 | ) | (163 | ) | (40 | ) | 24.7 | |||||||||
Profit before taxes |
1,489 | 1,289 | 200 | 15.6 | ||||||||||||
Tax on profit |
(430 | ) | (340 | ) | (90 | ) | 26.5 | |||||||||
Profit from continuing operations |
1,059 | 949 | 110 | 11.6 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,059 | 949 | 110 | 11.6 | ||||||||||||
Minority interests |
145 | 207 | (62 | ) | (29.8 | ) | ||||||||||
Attributable profit to the Group |
914 | 742 | 172 | 23.2 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
152,014 | 130,297 | 21,717 | 16.7 | ||||||||||||
Trading portfolio (w/o loans) |
35,970 | 28,138 | 7,833 | 27.8 | ||||||||||||
Available-for-sale financial assets |
31,065 | 25,391 | 5,674 | 22.3 | ||||||||||||
Due from credit institutions ** |
27,890 | 23,387 | 4,503 | 19.3 | ||||||||||||
Intangible assets and property and equipment |
4,175 | 3,688 | 487 | 13.2 | ||||||||||||
Other assets |
46,855 | 42,261 | 4,594 | 10.9 | ||||||||||||
Total assets/liabilities & shareholders equity |
297,969 | 253,162 | 44,807 | 17.7 | ||||||||||||
Customer deposits ** |
142,779 | 127,117 | 15,661 | 12.3 | ||||||||||||
Marketable debt securities ** |
34,578 | 26,682 | 7,896 | 29.6 | ||||||||||||
Subordinated debt ** |
6,771 | 6,413 | 358 | 5.6 | ||||||||||||
Insurance liabilities |
1 | | 1 | | ||||||||||||
Due to credit institutions ** |
37,711 | 25,355 | 12,356 | 48.7 | ||||||||||||
Other liabilities |
51,003 | 45,795 | 5,208 | 11.4 | ||||||||||||
Stockholders equity *** |
25,126 | 21,799 | 3,327 | 15.3 | ||||||||||||
Other managed and marketed customer funds |
81,763 | 70,061 | 11,702 | 16.7 | ||||||||||||
Mutual funds |
67,503 | 57,900 | 9,603 | 16.6 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
14,261 | 12,161 | 2,100 | 17.3 | ||||||||||||
Managed and marketed customer funds |
265,891 | 230,273 | 35,618 | 15.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
52
Latin America
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
3,452 | 3,482 | 3,421 | 3,602 | 3,622 | |||||||||||||||
Net fees |
1,089 | 1,107 | 1,166 | 1,257 | 1,191 | |||||||||||||||
Gains (losses) on financial transactions |
135 | 130 | 261 | 45 | 189 | |||||||||||||||
Other operating income * |
(3 | ) | 40 | 19 | 22 | (2 | ) | |||||||||||||
Gross income |
4,673 | 4,760 | 4,867 | 4,926 | 5,000 | |||||||||||||||
Operating expenses |
(1,951 | ) | (1,964 | ) | (2,055 | ) | (2,143 | ) | (2,097 | ) | ||||||||||
General administrative expenses |
(1,743 | ) | (1,780 | ) | (1,848 | ) | (1,944 | ) | (1,890 | ) | ||||||||||
Personnel |
(971 | ) | (1,001 | ) | (1,027 | ) | (1,073 | ) | (1,061 | ) | ||||||||||
Other general administrative expenses |
(773 | ) | (779 | ) | (821 | ) | (871 | ) | (829 | ) | ||||||||||
Depreciation and amortisation |
(207 | ) | (183 | ) | (206 | ) | (199 | ) | (207 | ) | ||||||||||
Net operating income |
2,722 | 2,796 | 2,812 | 2,783 | 2,902 | |||||||||||||||
Net loan-loss provisions |
(1,271 | ) | (1,261 | ) | (1,303 | ) | (1,267 | ) | (1,210 | ) | ||||||||||
Other income |
(163 | ) | (173 | ) | (215 | ) | (266 | ) | (203 | ) | ||||||||||
Profit before taxes |
1,289 | 1,362 | 1,295 | 1,251 | 1,489 | |||||||||||||||
Tax on profit |
(340 | ) | (329 | ) | (303 | ) | (196 | ) | (430 | ) | ||||||||||
Profit from continuing operations |
949 | 1,033 | 992 | 1,054 | 1,059 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
949 | 1,033 | 992 | 1,054 | 1,059 | |||||||||||||||
Minority interests |
207 | 217 | 202 | 180 | 145 | |||||||||||||||
Attributable profit to the Group |
742 | 816 | 789 | 875 | 914 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
130,297 | 133,554 | 137,929 | 145,057 | 152,014 | |||||||||||||||
Trading portfolio (w/o loans) |
28,138 | 33,480 | 36,637 | 36,111 | 35,970 | |||||||||||||||
Available-for-sale financial assets |
25,391 | 23,086 | 21,421 | 30,107 | 31,065 | |||||||||||||||
Due from credit institutions ** |
23,387 | 22,431 | 30,614 | 24,301 | 27,890 | |||||||||||||||
Intangible assets and property and equipment |
3,688 | 3,584 | 3,670 | 3,873 | 4,175 | |||||||||||||||
Other assets |
42,261 | 41,909 | 42,743 | 41,649 | 46,855 | |||||||||||||||
Total assets/liabilities & shareholders equity |
253,162 | 258,043 | 273,013 | 281,098 | 297,969 | |||||||||||||||
Customer deposits ** |
127,117 | 125,182 | 134,756 | 138,378 | 142,779 | |||||||||||||||
Marketable debt securities ** |
26,682 | 29,703 | 31,052 | 31,077 | 34,578 | |||||||||||||||
Subordinated debt ** |
6,413 | 6,263 | 6,227 | 6,306 | 6,771 | |||||||||||||||
Insurance liabilities |
| | | | 1 | |||||||||||||||
Due to credit institutions ** |
25,355 | 29,362 | 28,630 | 34,557 | 37,711 | |||||||||||||||
Other liabilities |
45,795 | 45,930 | 50,337 | 45,738 | 51,003 | |||||||||||||||
Stockholders equity *** |
21,799 | 21,604 | 22,011 | 25,043 | 25,126 | |||||||||||||||
Other managed and marketed customer funds |
70,061 | 73,324 | 77,026 | 78,312 | 81,763 | |||||||||||||||
Mutual funds |
57,900 | 60,729 | 63,786 | 64,787 | 67,503 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
12,161 | 12,596 | 13,240 | 13,525 | 14,261 | |||||||||||||||
Managed and marketed customer funds |
230,273 | 234,472 | 249,061 | 254,073 | 265,891 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
53
Latin America. Results
EUR million
Gross income | Net operating income | Attributable profit to the Group | ||||||||||||||||||||||||||||||||||
1Q 15 | 1Q 14 | Var. (%) | 1Q 15 | 1Q 14 | Var. (%) | 1Q 15 | 1Q 14 | Var. (%) | ||||||||||||||||||||||||||||
Brazil |
3,046 | 2,851 | 6.8 | 1,870 | 1,719 | 8.8 | 516 | 364 | 41.8 | |||||||||||||||||||||||||||
Mexico |
833 | 713 | 16.9 | 484 | 407 | 19.0 | 167 | 138 | 21.3 | |||||||||||||||||||||||||||
Chile |
554 | 533 | 4.0 | 320 | 332 | (3.6 | ) | 109 | 123 | (11.2 | ) | |||||||||||||||||||||||||
Argentina |
372 | 263 | 41.2 | 158 | 128 | 23.8 | 80 | 56 | 44.3 | |||||||||||||||||||||||||||
Uruguay |
77 | 64 | 19.2 | 33 | 23 | 44.2 | 18 | 13 | 33.3 | |||||||||||||||||||||||||||
Peru |
17 | 11 | 54.8 | 12 | 7 | 63.2 | 7 | 5 | 52.6 | |||||||||||||||||||||||||||
Rest |
17 | 11 | 63.6 | (13 | ) | (12 | ) | 8.1 | (9 | ) | (10 | ) | (10.1 | ) | ||||||||||||||||||||||
Subtotal |
4,916 | 4,446 | 10.6 | 2,865 | 2,603 | 10.0 | 888 | 688 | 29.1 | |||||||||||||||||||||||||||
Santander Private Banking |
84 | 71 | 18.7 | 38 | 35 | 9.7 | 26 | 24 | 10.5 | |||||||||||||||||||||||||||
Total |
5,000 | 4,517 | 10.7 | 2,902 | 2,638 | 10.0 | 914 | 712 | 28.5 |
54
Latin America. Results
Constant EUR million
Gross income | Net operating income | Attributable profit to the Group | ||||||||||||||||||||||||||||||||||
1Q 15 | 1Q 14 | Var. (%) | 1Q 15 | 1Q 14 | Var. (%) | 1Q 15 | 1Q 14 | Var. (%) | ||||||||||||||||||||||||||||
Brazil |
3,046 | 2,873 | 6.0 | 1,870 | 1,732 | 8.0 | 516 | 366 | 40.8 | |||||||||||||||||||||||||||
Mexico |
833 | 769 | 8.4 | 484 | 438 | 10.4 | 167 | 149 | 12.5 | |||||||||||||||||||||||||||
Chile |
554 | 573 | (3.3 | ) | 320 | 357 | (10.3 | ) | 109 | 132 | (17.4 | ) | ||||||||||||||||||||||||
Argentina |
372 | 279 | 33.4 | 158 | 136 | 16.9 | 80 | 59 | 36.3 | |||||||||||||||||||||||||||
Uruguay |
77 | 69 | 10.3 | 33 | 25 | 33.5 | 18 | 14 | 23.4 | |||||||||||||||||||||||||||
Peru |
17 | 12 | 38.4 | 12 | 8 | 45.9 | 7 | 5 | 36.4 | |||||||||||||||||||||||||||
Rest |
17 | 13 | 37.6 | (13 | ) | (15 | ) | (11.0 | ) | (9 | ) | (12 | ) | (25.3 | ) | |||||||||||||||||||||
Subtotal |
4,916 | 4,587 | 7.2 | 2,865 | 2,680 | 6.9 | 888 | 713 | 24.5 | |||||||||||||||||||||||||||
Santander Private Banking |
84 | 86 | (2.5 | ) | 38 | 42 | (9.9 | ) | 26 | 29 | (9.2 | ) | ||||||||||||||||||||||||
Total |
5,000 | 4,673 | 7.0 | 2,902 | 2,722 | 6.6 | 914 | 742 | 23.2 |
55
Brazil
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,289 | 2,199 | 90 | 4.1 | ||||||||||||
Net fees |
708 | 629 | 79 | 12.5 | ||||||||||||
Gains (losses) on financial transactions |
28 | 17 | 11 | 69.4 | ||||||||||||
Other operating income * |
21 | 7 | 14 | 212.9 | ||||||||||||
Gross income |
3,046 | 2,851 | 194 | 6.8 | ||||||||||||
Operating expenses |
(1,176 | ) | (1,133 | ) | (43 | ) | 3.8 | |||||||||
General administrative expenses |
(1,055 | ) | (1,006 | ) | (49 | ) | 4.9 | |||||||||
Personnel |
(581 | ) | (550 | ) | (31 | ) | 5.7 | |||||||||
Other general administrative expenses |
(474 | ) | (456 | ) | (18 | ) | 3.9 | |||||||||
Depreciation and amortisation |
(120 | ) | (127 | ) | 6 | (5.1 | ) | |||||||||
Net operating income |
1,870 | 1,719 | 151 | 8.8 | ||||||||||||
Net loan-loss provisions |
(826 | ) | (905 | ) | 78 | (8.7 | ) | |||||||||
Other income |
(209 | ) | (143 | ) | (66 | ) | 46.6 | |||||||||
Profit before taxes |
835 | 671 | 163 | 24.3 | ||||||||||||
Tax on profit |
(264 | ) | (202 | ) | (62 | ) | 30.6 | |||||||||
Profit from continuing operations |
571 | 469 | 101 | 21.6 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
571 | 469 | 101 | 21.6 | ||||||||||||
Minority interests |
55 | 106 | (51 | ) | (47.9 | ) | ||||||||||
Attributable profit to the Group |
516 | 364 | 152 | 41.8 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
72,492 | 68,518 | 3,973 | 5.8 | ||||||||||||
Trading portfolio (w/o loans) |
14,720 | 11,314 | 3,406 | 30.1 | ||||||||||||
Available-for-sale financial assets |
23,071 | 19,790 | 3,280 | 16.6 | ||||||||||||
Due from credit institutions ** |
11,351 | 9,048 | 2,303 | 25.5 | ||||||||||||
Intangible assets and property and equipment |
2,683 | 2,797 | (114 | ) | (4.1 | ) | ||||||||||
Other assets |
29,622 | 29,629 | (7 | ) | (0.0 | ) | ||||||||||
Total assets/liabilities & shareholders equity |
153,938 | 141,097 | 12,841 | 9.1 | ||||||||||||
Customer deposits ** |
65,221 | 65,934 | (713 | ) | (1.1 | ) | ||||||||||
Marketable debt securities ** |
22,597 | 19,898 | 2,699 | 13.6 | ||||||||||||
Subordinated debt ** |
4,471 | 4,585 | (114 | ) | (2.5 | ) | ||||||||||
Insurance liabilities |
1 | | 1 | | ||||||||||||
Due to credit institutions ** |
21,014 | 13,824 | 7,190 | 52.0 | ||||||||||||
Other liabilities |
28,360 | 25,927 | 2,433 | 9.4 | ||||||||||||
Stockholders equity *** |
12,274 | 10,928 | 1,346 | 12.3 | ||||||||||||
Other managed and marketed customer funds |
47,664 | 45,749 | 1,916 | 4.2 | ||||||||||||
Mutual funds |
44,589 | 42,602 | 1,988 | 4.7 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
3,075 | 3,147 | (72 | ) | (2.3 | ) | ||||||||||
Managed and marketed customer funds |
139,953 | 136,165 | 3,788 | 2.8 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Ratios (%) and other data |
||||||||||||||||
ROE |
15.78 | 13.00 | 2.78 p. | |||||||||||||
Efficiency ratio (with amortisations) |
38.6 | 39.7 | (1.1 p. | ) | ||||||||||||
NPL ratio |
4.90 | 5.74 | (0.84 p. | ) | ||||||||||||
NPL coverage |
95.2 | 95.2 | | |||||||||||||
Number of employees |
46,505 | 48,312 | (1,807 | ) | (3.7 | ) | ||||||||||
Number of branches |
3,391 | 3,489 | (98 | ) | (2.8 | ) |
56
Brazil
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
2,199 | 2,295 | 2,277 | 2,188 | 2,289 | |||||||||||||||
Net fees |
629 | 685 | 741 | 781 | 708 | |||||||||||||||
Gains (losses) on financial transactions |
17 | (37 | ) | 147 | (31 | ) | 28 | |||||||||||||
Other operating income * |
7 | 44 | 26 | 40 | 21 | |||||||||||||||
Gross income |
2,851 | 2,986 | 3,192 | 2,978 | 3,046 | |||||||||||||||
Operating expenses |
(1,133 | ) | (1,196 | ) | (1,291 | ) | (1,296 | ) | (1,176 | ) | ||||||||||
General administrative expenses |
(1,006 | ) | (1,074 | ) | (1,154 | ) | (1,174 | ) | (1,055 | ) | ||||||||||
Personnel |
(550 | ) | (591 | ) | (621 | ) | (625 | ) | (581 | ) | ||||||||||
Other general administrative expenses |
(456 | ) | (483 | ) | (533 | ) | (549 | ) | (474 | ) | ||||||||||
Depreciation and amortisation |
(127 | ) | (122 | ) | (137 | ) | (123 | ) | (120 | ) | ||||||||||
Net operating income |
1,719 | 1,791 | 1,900 | 1,682 | 1,870 | |||||||||||||||
Net loan-loss provisions |
(905 | ) | (933 | ) | (958 | ) | (887 | ) | (826 | ) | ||||||||||
Other income |
(143 | ) | (166 | ) | (253 | ) | (244 | ) | (209 | ) | ||||||||||
Profit before taxes |
671 | 693 | 689 | 551 | 835 | |||||||||||||||
Tax on profit |
(202 | ) | (188 | ) | (170 | ) | (118 | ) | (264 | ) | ||||||||||
Profit from continuing operations |
469 | 504 | 520 | 433 | 571 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
469 | 504 | 520 | 433 | 571 | |||||||||||||||
Minority interests |
106 | 110 | 111 | 42 | 55 | |||||||||||||||
Attributable profit to the Group |
364 | 395 | 409 | 391 | 516 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
68,518 | 71,475 | 72,918 | 74,373 | 72,492 | |||||||||||||||
Trading portfolio (w/o loans) |
11,314 | 16,954 | 18,130 | 18,256 | 14,720 | |||||||||||||||
Available-for-sale financial assets |
19,790 | 18,352 | 15,290 | 22,939 | 23,071 | |||||||||||||||
Due from credit institutions ** |
9,048 | 10,129 | 14,982 | 10,276 | 11,351 | |||||||||||||||
Intangible assets and property and equipment |
2,797 | 2,796 | 2,742 | 2,640 | 2,683 | |||||||||||||||
Other assets |
29,629 | 31,608 | 30,763 | 27,803 | 29,622 | |||||||||||||||
Total assets/liabilities & shareholders equity |
141,097 | 151,315 | 154,824 | 156,287 | 153,938 | |||||||||||||||
Customer deposits ** |
65,934 | 68,450 | 70,892 | 68,539 | 65,221 | |||||||||||||||
Marketable debt securities ** |
19,898 | 21,772 | 22,999 | 21,903 | 22,597 | |||||||||||||||
Subordinated debt ** |
4,585 | 4,821 | 4,372 | 4,368 | 4,471 | |||||||||||||||
Insurance liabilities |
| | | | 1 | |||||||||||||||
Due to credit institutions ** |
13,824 | 16,122 | 16,651 | 22,826 | 21,014 | |||||||||||||||
Other liabilities |
25,927 | 28,792 | 28,645 | 25,548 | 28,360 | |||||||||||||||
Stockholders equity *** |
10,928 | 11,358 | 11,266 | 13,104 | 12,274 | |||||||||||||||
Other managed and marketed customer funds |
45,749 | 49,593 | 50,864 | 49,806 | 47,664 | |||||||||||||||
Mutual funds |
42,602 | 46,394 | 47,513 | 46,559 | 44,589 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
3,147 | 3,199 | 3,351 | 3,248 | 3,075 | |||||||||||||||
Managed and marketed customer funds |
136,165 | 144,636 | 149,127 | 144,616 | 139,953 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Other information | ||||||||||||||||||||
NPL ratio |
5.74 | 5.78 | 5.64 | 5.05 | 4.90 | |||||||||||||||
NPL coverage |
95.2 | 94.8 | 91.4 | 95.4 | 95.2 | |||||||||||||||
Cost of credit |
5.82 | 5.38 | 5.14 | 4.91 | 4.63 |
57
Brazil
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,289 | 2,216 | 74 | 3.3 | ||||||||||||
Net fees |
708 | 634 | 74 | 11.7 | ||||||||||||
Gains (losses) on financial transactions |
28 | 17 | 11 | 68.2 | ||||||||||||
Other operating income * |
21 | 7 | 14 | 210.6 | ||||||||||||
Gross income |
3,046 | 2,873 | 173 | 6.0 | ||||||||||||
Operating expenses |
(1,176 | ) | (1,141 | ) | (34 | ) | 3.0 | |||||||||
General administrative expenses |
(1,055 | ) | (1,013 | ) | (42 | ) | 4.1 | |||||||||
Personnel |
(581 | ) | (554 | ) | (27 | ) | 4.9 | |||||||||
Other general administrative expenses |
(474 | ) | (460 | ) | (15 | ) | 3.2 | |||||||||
Depreciation and amortisation |
(120 | ) | (128 | ) | 7 | (5.8 | ) | |||||||||
Net operating income |
1,870 | 1,732 | 138 | 8.0 | ||||||||||||
Net loan-loss provisions |
(826 | ) | (911 | ) | 85 | (9.3 | ) | |||||||||
Other income |
(209 | ) | (144 | ) | (65 | ) | 45.5 | |||||||||
Profit before taxes |
835 | 676 | 158 | 23.4 | ||||||||||||
Tax on profit |
(264 | ) | (204 | ) | (60 | ) | 29.6 | |||||||||
Profit from continuing operations |
571 | 473 | 98 | 20.7 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
571 | 473 | 98 | 20.7 | ||||||||||||
Minority interests |
55 | 106 | (51 | ) | (48.3 | ) | ||||||||||
Attributable profit to the Group |
516 | 366 | 149 | 40.8 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
72,492 | 61,302 | 11,190 | 18.3 | ||||||||||||
Trading portfolio (w/o loans) |
14,720 | 10,122 | 4,598 | 45.4 | ||||||||||||
Available-for-sale financial assets |
23,071 | 17,706 | 5,365 | 30.3 | ||||||||||||
Due from credit institutions ** |
11,351 | 8,095 | 3,256 | 40.2 | ||||||||||||
Intangible assets and property and equipment |
2,683 | 2,503 | 180 | 7.2 | ||||||||||||
Other assets |
29,622 | 26,508 | 3,114 | 11.7 | ||||||||||||
Total assets/liabilities & shareholders equity |
153,938 | 126,236 | 27,703 | 21.9 | ||||||||||||
Customer deposits ** |
65,221 | 58,989 | 6,231 | 10.6 | ||||||||||||
Marketable debt securities ** |
22,597 | 17,802 | 4,795 | 26.9 | ||||||||||||
Subordinated debt ** |
4,471 | 4,102 | 369 | 9.0 | ||||||||||||
Insurance liabilities |
1 | | 1 | | ||||||||||||
Due to credit institutions ** |
21,014 | 12,368 | 8,646 | 69.9 | ||||||||||||
Other liabilities |
28,360 | 23,197 | 5,163 | 22.3 | ||||||||||||
Stockholders equity *** |
12,274 | 9,777 | 2,497 | 25.5 | ||||||||||||
Other managed and marketed customer funds |
47,664 | 40,930 | 6,734 | 16.5 | ||||||||||||
Mutual funds |
44,589 | 38,115 | 6,475 | 17.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
3,075 | 2,815 | 260 | 9.2 | ||||||||||||
Managed and marketed customer funds |
139,953 | 121,824 | 18,130 | 14.9 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
58
Brazil
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
2,216 | 2,182 | 2,129 | 2,162 | 2,289 | |||||||||||||||
Net fees |
634 | 652 | 695 | 770 | 708 | |||||||||||||||
Gains (losses) on financial transactions |
17 | (36 | ) | 142 | (30 | ) | 28 | |||||||||||||
Other operating income * |
7 | 43 | 24 | 40 | 21 | |||||||||||||||
Gross income |
2,873 | 2,840 | 2,991 | 2,942 | 3,046 | |||||||||||||||
Operating expenses |
(1,141 | ) | (1,137 | ) | (1,211 | ) | (1,279 | ) | (1,176 | ) | ||||||||||
General administrative expenses |
(1,013 | ) | (1,022 | ) | (1,082 | ) | (1,157 | ) | (1,055 | ) | ||||||||||
Personnel |
(554 | ) | (562 | ) | (582 | ) | (617 | ) | (581 | ) | ||||||||||
Other general administrative expenses |
(460 | ) | (459 | ) | (500 | ) | (541 | ) | (474 | ) | ||||||||||
Depreciation and amortisation |
(128 | ) | (116 | ) | (129 | ) | (121 | ) | (120 | ) | ||||||||||
Net operating income |
1,732 | 1,703 | 1,780 | 1,663 | 1,870 | |||||||||||||||
Net loan-loss provisions |
(911 | ) | (887 | ) | (896 | ) | (876 | ) | (826 | ) | ||||||||||
Other income |
(144 | ) | (158 | ) | (239 | ) | (240 | ) | (209 | ) | ||||||||||
Profit before taxes |
676 | 658 | 645 | 546 | 835 | |||||||||||||||
Tax on profit |
(204 | ) | (178 | ) | (158 | ) | (118 | ) | (264 | ) | ||||||||||
Profit from continuing operations |
473 | 480 | 487 | 429 | 571 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
473 | 480 | 487 | 429 | 571 | |||||||||||||||
Minority interests |
106 | 104 | 104 | 43 | 55 | |||||||||||||||
Attributable profit to the Group |
366 | 376 | 383 | 386 | 516 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
61,302 | 61,342 | 64,288 | 68,521 | 72,492 | |||||||||||||||
Trading portfolio (w/o loans) |
10,122 | 14,551 | 15,984 | 16,819 | 14,720 | |||||||||||||||
Available-for-sale financial assets |
17,706 | 15,750 | 13,480 | 21,134 | 23,071 | |||||||||||||||
Due from credit institutions ** |
8,095 | 8,693 | 13,209 | 9,467 | 11,351 | |||||||||||||||
Intangible assets and property and equipment |
2,503 | 2,400 | 2,418 | 2,432 | 2,683 | |||||||||||||||
Other assets |
26,508 | 27,127 | 27,122 | 25,615 | 29,622 | |||||||||||||||
Total assets/liabilities & shareholders equity |
126,236 | 129,863 | 136,502 | 143,988 | 153,938 | |||||||||||||||
Customer deposits ** |
58,989 | 58,746 | 62,503 | 63,145 | 65,221 | |||||||||||||||
Marketable debt securities ** |
17,802 | 18,686 | 20,277 | 20,179 | 22,597 | |||||||||||||||
Subordinated debt ** |
4,102 | 4,137 | 3,854 | 4,024 | 4,471 | |||||||||||||||
Insurance liabilities |
| | | | 1 | |||||||||||||||
Due to credit institutions ** |
12,368 | 13,836 | 14,680 | 21,029 | 21,014 | |||||||||||||||
Other liabilities |
23,197 | 24,710 | 25,255 | 23,537 | 28,360 | |||||||||||||||
Stockholders equity *** |
9,777 | 9,748 | 9,932 | 12,072 | 12,274 | |||||||||||||||
Other managed and marketed customer funds |
40,930 | 42,562 | 44,845 | 45,887 | 47,664 | |||||||||||||||
Mutual funds |
38,115 | 39,817 | 41,890 | 42,895 | 44,589 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
2,815 | 2,745 | 2,955 | 2,992 | 3,075 | |||||||||||||||
Managed and marketed customer funds |
121,824 | 124,131 | 131,479 | 133,235 | 139,953 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
59
Brazil
R$ million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
7,360 | 7,124 | 236 | 3.3 | ||||||||||||
Net fees |
2,275 | 2,037 | 238 | 11.7 | ||||||||||||
Gains (losses) on financial transactions |
90 | 53 | 36 | 68.2 | ||||||||||||
Other operating income * |
67 | 21 | 45 | 210.6 | ||||||||||||
Gross income |
9,792 | 9,236 | 556 | 6.0 | ||||||||||||
Operating expenses |
(3,779 | ) | (3,669 | ) | (111 | ) | 3.0 | |||||||||
General administrative expenses |
(3,392 | ) | (3,258 | ) | (134 | ) | 4.1 | |||||||||
Personnel |
(1,868 | ) | (1,780 | ) | (88 | ) | 4.9 | |||||||||
Other general administrative expenses |
(1,525 | ) | (1,478 | ) | (47 | ) | 3.2 | |||||||||
Depreciation and amortisation |
(387 | ) | (411 | ) | 24 | (5.8 | ) | |||||||||
Net operating income |
6,012 | 5,567 | 445 | 8.0 | ||||||||||||
Net loan-loss provisions |
(2,657 | ) | (2,930 | ) | 274 | (9.3 | ) | |||||||||
Other income |
(672 | ) | (462 | ) | (210 | ) | 45.5 | |||||||||
Profit before taxes |
2,683 | 2,175 | 509 | 23.4 | ||||||||||||
Tax on profit |
(849 | ) | (655 | ) | (194 | ) | 29.6 | |||||||||
Profit from continuing operations |
1,834 | 1,520 | 315 | 20.7 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
1,834 | 1,520 | 315 | 20.7 | ||||||||||||
Minority interests |
177 | 342 | (165 | ) | (48.3 | ) | ||||||||||
Attributable profit to the Group |
1,657 | 1,178 | 480 | 40.8 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
253,417 | 214,298 | 39,119 | 18.3 | ||||||||||||
Trading portfolio (w/o loans) |
51,459 | 35,386 | 16,072 | 45.4 | ||||||||||||
Available-for-sale financial assets |
80,650 | 61,896 | 18,754 | 30.3 | ||||||||||||
Due from credit institutions ** |
39,680 | 28,299 | 11,382 | 40.2 | ||||||||||||
Intangible assets and property and equipment |
9,380 | 8,749 | 631 | 7.2 | ||||||||||||
Other assets |
103,552 | 92,667 | 10,885 | 11.7 | ||||||||||||
Total assets/liabilities & shareholders equity |
538,138 | 441,295 | 96,843 | 21.9 | ||||||||||||
Customer deposits ** |
227,998 | 206,215 | 21,783 | 10.6 | ||||||||||||
Marketable debt securities ** |
78,994 | 62,233 | 16,761 | 26.9 | ||||||||||||
Subordinated debt ** |
15,630 | 14,339 | 1,291 | 9.0 | ||||||||||||
Insurance liabilities |
3 | | 3 | | ||||||||||||
Due to credit institutions ** |
73,462 | 43,237 | 30,225 | 69.9 | ||||||||||||
Other liabilities |
99,141 | 81,091 | 18,050 | 22.3 | ||||||||||||
Stockholders equity *** |
42,908 | 34,180 | 8,728 | 25.5 | ||||||||||||
Other managed and marketed customer funds |
166,625 | 143,083 | 23,542 | 16.5 | ||||||||||||
Mutual funds |
155,875 | 133,241 | 22,634 | 17.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
10,750 | 9,842 | 908 | 9.2 | ||||||||||||
Managed and marketed customer funds |
489,248 | 425,871 | 63,377 | 14.9 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
60
Brazil
R$ million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
7,124 | 7,015 | 6,845 | 6,951 | 7,360 | |||||||||||||||
Net fees |
2,037 | 2,096 | 2,235 | 2,474 | 2,275 | |||||||||||||||
Gains (losses) on financial transactions |
53 | (117 | ) | 458 | (95 | ) | 90 | |||||||||||||
Other operating income * |
21 | 137 | 78 | 128 | 67 | |||||||||||||||
Gross income |
9,236 | 9,132 | 9,617 | 9,458 | 9,792 | |||||||||||||||
Operating expenses |
(3,669 | ) | (3,657 | ) | (3,893 | ) | (4,111 | ) | (3,779 | ) | ||||||||||
General administrative expenses |
(3,258 | ) | (3,285 | ) | (3,479 | ) | (3,721 | ) | (3,392 | ) | ||||||||||
Personnel |
(1,780 | ) | (1,808 | ) | (1,870 | ) | (1,982 | ) | (1,868 | ) | ||||||||||
Other general administrative expenses |
(1,478 | ) | (1,477 | ) | (1,608 | ) | (1,738 | ) | (1,525 | ) | ||||||||||
Depreciation and amortisation |
(411 | ) | (371 | ) | (414 | ) | (390 | ) | (387 | ) | ||||||||||
Net operating income |
5,567 | 5,475 | 5,724 | 5,347 | 6,012 | |||||||||||||||
Net loan-loss provisions |
(2,930 | ) | (2,850 | ) | (2,882 | ) | (2,818 | ) | (2,657 | ) | ||||||||||
Other income |
(462 | ) | (508 | ) | (770 | ) | (772 | ) | (672 | ) | ||||||||||
Profit before taxes |
2,175 | 2,117 | 2,072 | 1,757 | 2,683 | |||||||||||||||
Tax on profit |
(655 | ) | (573 | ) | (508 | ) | (379 | ) | (849 | ) | ||||||||||
Profit from continuing operations |
1,520 | 1,544 | 1,564 | 1,378 | 1,834 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
1,520 | 1,544 | 1,564 | 1,378 | 1,834 | |||||||||||||||
Minority interests |
342 | 336 | 333 | 137 | 177 | |||||||||||||||
Attributable profit to the Group |
1,178 | 1,208 | 1,231 | 1,241 | 1,657 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
214,298 | 214,440 | 224,739 | 239,534 | 253,417 | |||||||||||||||
Trading portfolio (w/o loans) |
35,386 | 50,867 | 55,877 | 58,797 | 51,459 | |||||||||||||||
Available-for-sale financial assets |
61,896 | 55,060 | 47,125 | 73,879 | 80,650 | |||||||||||||||
Due from credit institutions ** |
28,299 | 30,390 | 46,175 | 33,096 | 39,680 | |||||||||||||||
Intangible assets and property and equipment |
8,749 | 8,389 | 8,452 | 8,501 | 9,380 | |||||||||||||||
Other assets |
92,667 | 94,830 | 94,815 | 89,545 | 103,552 | |||||||||||||||
Total assets/liabilities & shareholders equity |
441,295 | 453,975 | 477,183 | 503,353 | 538,138 | |||||||||||||||
Customer deposits ** |
206,215 | 205,364 | 218,497 | 220,744 | 227,998 | |||||||||||||||
Marketable debt securities ** |
62,233 | 65,322 | 70,886 | 70,543 | 78,994 | |||||||||||||||
Subordinated debt ** |
14,339 | 14,463 | 13,473 | 14,067 | 15,630 | |||||||||||||||
Insurance liabilities |
| | | | 3 | |||||||||||||||
Due to credit institutions ** |
43,237 | 48,368 | 51,319 | 73,515 | 73,462 | |||||||||||||||
Other liabilities |
81,091 | 86,382 | 88,286 | 82,281 | 99,141 | |||||||||||||||
Stockholders equity *** |
34,180 | 34,076 | 34,722 | 42,203 | 42,908 | |||||||||||||||
Other managed and marketed customer funds |
143,083 | 148,788 | 156,768 | 160,410 | 166,625 | |||||||||||||||
Mutual funds |
133,241 | 139,191 | 146,439 | 149,951 | 155,875 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
9,842 | 9,597 | 10,329 | 10,459 | 10,750 | |||||||||||||||
Managed and marketed customer funds |
425,871 | 433,937 | 459,623 | 465,765 | 489,248 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
61
Mexico
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
610 | 509 | 101 | 19.8 | ||||||||||||
Net fees |
195 | 190 | 5 | 2.6 | ||||||||||||
Gains (losses) on financial transactions |
44 | 27 | 17 | 63.8 | ||||||||||||
Other operating income * |
(15 | ) | (12 | ) | (2 | ) | 20.2 | |||||||||
Gross income |
833 | 713 | 120 | 16.9 | ||||||||||||
Operating expenses |
(349 | ) | (307 | ) | (43 | ) | 14.0 | |||||||||
General administrative expenses |
(309 | ) | (273 | ) | (36 | ) | 13.2 | |||||||||
Personnel |
(171 | ) | (142 | ) | (29 | ) | 20.3 | |||||||||
Other general administrative expenses |
(139 | ) | (131 | ) | (7 | ) | 5.6 | |||||||||
Depreciation and amortisation |
(40 | ) | (33 | ) | (7 | ) | 20.5 | |||||||||
Net operating income |
484 | 407 | 77 | 19.0 | ||||||||||||
Net loan-loss provisions |
(211 | ) | (179 | ) | (32 | ) | 18.0 | |||||||||
Other income |
8 | (2 | ) | 9 | | |||||||||||
Profit before taxes |
281 | 226 | 54 | 24.0 | ||||||||||||
Tax on profit |
(65 | ) | (48 | ) | (17 | ) | 35.1 | |||||||||
Profit from continuing operations |
215 | 178 | 37 | 21.0 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
215 | 178 | 37 | 21.0 | ||||||||||||
Minority interests |
48 | 40 | 8 | 20.1 | ||||||||||||
Attributable profit to the Group |
167 | 138 | 29 | 21.3 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
29,112 | 22,381 | 6,731 | 30.1 | ||||||||||||
Trading portfolio (w/o loans) |
16,677 | 11,293 | 5,384 | 47.7 | ||||||||||||
Available-for-sale financial assets |
4,065 | 3,475 | 590 | 17.0 | ||||||||||||
Due from credit institutions ** |
8,447 | 8,347 | 99 | 1.2 | ||||||||||||
Intangible assets and property and equipment |
493 | 395 | 98 | 24.8 | ||||||||||||
Other assets |
6,323 | 5,637 | 687 | 12.2 | ||||||||||||
Total assets/liabilities & shareholders equity |
65,118 | 51,529 | 13,589 | 26.4 | ||||||||||||
Customer deposits ** |
30,965 | 25,592 | 5,373 | 21.0 | ||||||||||||
Marketable debt securities ** |
4,492 | 2,496 | 1,996 | 80.0 | ||||||||||||
Subordinated debt ** |
1,202 | 946 | 256 | 27.1 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
9,974 | 5,922 | 4,051 | 68.4 | ||||||||||||
Other liabilities |
13,608 | 12,010 | 1,598 | 13.3 | ||||||||||||
Stockholders equity *** |
4,877 | 4,563 | 314 | 6.9 | ||||||||||||
Other managed and marketed customer funds |
13,222 | 11,016 | 2,206 | 20.0 | ||||||||||||
Mutual funds |
13,222 | 11,016 | 2,206 | 20.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
49,881 | 40,049 | 9,832 | 24.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
Ratios (%) and other data |
||||||||||||||||
ROE |
13.90 | 12.55 | 1.35 p. | |||||||||||||
Efficiency ratio (with amortisations) |
41.9 | 43.0 | (1.0 p. | ) | ||||||||||||
NPL ratio |
3.71 | 3.62 | 0.09 p. | |||||||||||||
NPL coverage |
88.4 | 98.6 | (10.2 p. | ) | ||||||||||||
Number of employees |
16,944 | 14,837 | 2,107 | 14.2 | ||||||||||||
Number of branches |
1,350 | 1,279 | 71 | 5.6 |
62
Mexico
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
509 | 529 | 561 | 584 | 610 | |||||||||||||||
Net fees |
190 | 191 | 192 | 198 | 195 | |||||||||||||||
Gains (losses) on financial transactions |
27 | 62 | 53 | 23 | 44 | |||||||||||||||
Other operating income * |
(12 | ) | (7 | ) | (15 | ) | (10 | ) | (15 | ) | ||||||||||
Gross income |
713 | 775 | 791 | 793 | 833 | |||||||||||||||
Operating expenses |
(307 | ) | (312 | ) | (319 | ) | (322 | ) | (349 | ) | ||||||||||
General administrative expenses |
(273 | ) | (281 | ) | (286 | ) | (288 | ) | (309 | ) | ||||||||||
Personnel |
(142 | ) | (148 | ) | (156 | ) | (162 | ) | (171 | ) | ||||||||||
Other general administrative expenses |
(131 | ) | (133 | ) | (130 | ) | (127 | ) | (139 | ) | ||||||||||
Depreciation and amortisation |
(33 | ) | (31 | ) | (33 | ) | (34 | ) | (40 | ) | ||||||||||
Net operating income |
407 | 463 | 471 | 471 | 484 | |||||||||||||||
Net loan-loss provisions |
(179 | ) | (191 | ) | (210 | ) | (177 | ) | (211 | ) | ||||||||||
Other income |
(2 | ) | (2 | ) | 6 | (1 | ) | 8 | ||||||||||||
Profit before taxes |
226 | 271 | 267 | 293 | 281 | |||||||||||||||
Tax on profit |
(48 | ) | (56 | ) | (50 | ) | (52 | ) | (65 | ) | ||||||||||
Profit from continuing operations |
178 | 214 | 217 | 242 | 215 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
178 | 214 | 217 | 242 | 215 | |||||||||||||||
Minority interests |
40 | 46 | 49 | 56 | 48 | |||||||||||||||
Attributable profit to the Group |
138 | 169 | 167 | 186 | 167 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
22,381 | 24,516 | 26,162 | 25,873 | 29,112 | |||||||||||||||
Trading portfolio (w/o loans) |
11,293 | 11,603 | 12,469 | 10,185 | 16,677 | |||||||||||||||
Available-for-sale financial assets |
3,475 | 3,944 | 4,097 | 4,624 | 4,065 | |||||||||||||||
Due from credit institutions ** |
8,347 | 6,975 | 9,606 | 7,058 | 8,447 | |||||||||||||||
Intangible assets and property and equipment |
395 | 397 | 392 | 440 | 493 | |||||||||||||||
Other assets |
5,637 | 5,494 | 5,463 | 5,545 | 6,323 | |||||||||||||||
Total assets/liabilities & shareholders equity |
51,529 | 52,928 | 58,189 | 53,726 | 65,118 | |||||||||||||||
Customer deposits ** |
25,592 | 24,803 | 28,691 | 28,627 | 30,965 | |||||||||||||||
Marketable debt securities ** |
2,496 | 3,818 | 3,791 | 3,266 | 4,492 | |||||||||||||||
Subordinated debt ** |
946 | 971 | 1,027 | 1,088 | 1,202 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
5,922 | 7,840 | 6,576 | 6,152 | 9,974 | |||||||||||||||
Other liabilities |
12,010 | 10,799 | 13,302 | 9,796 | 13,608 | |||||||||||||||
Stockholders equity *** |
4,563 | 4,696 | 4,802 | 4,797 | 4,877 | |||||||||||||||
Other managed and marketed customer funds |
11,016 | 11,724 | 12,406 | 11,523 | 13,222 | |||||||||||||||
Mutual funds |
11,016 | 11,724 | 12,406 | 11,523 | 13,222 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Managed and marketed customer funds |
40,049 | 41,316 | 45,915 | 44,504 | 49,881 | |||||||||||||||
(**).- Including all on-balance sheet balances for this item | ||||||||||||||||||||
(***).- Capital + reserves + profit + valuation adjustments | ||||||||||||||||||||
Other information | ||||||||||||||||||||
NPL ratio |
3.62 | 3.52 | 3.74 | 3.84 | 3.71 | |||||||||||||||
NPL coverage |
98.6 | 96.6 | 90.1 | 86.1 | 88.4 | |||||||||||||||
Cost of credit |
3.59 | 3.58 | 3.26 | 2.98 | 2.92 |
63
Mexico
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
610 | 549 | 61 | 11.1 | ||||||||||||
Net fees |
195 | 204 | (10 | ) | (4.8 | ) | ||||||||||
Gains (losses) on financial transactions |
44 | 29 | 15 | 52.0 | ||||||||||||
Other operating income * |
(15 | ) | (13 | ) | (2 | ) | 11.5 | |||||||||
Gross income |
833 | 769 | 65 | 8.4 | ||||||||||||
Operating expenses |
(349 | ) | (330 | ) | (19 | ) | 5.8 | |||||||||
General administrative expenses |
(309 | ) | (295 | ) | (15 | ) | 5.0 | |||||||||
Personnel |
(171 | ) | (153 | ) | (18 | ) | 11.6 | |||||||||
Other general administrative expenses |
(139 | ) | (142 | ) | 3 | (2.0 | ) | |||||||||
Depreciation and amortisation |
(40 | ) | (36 | ) | (4 | ) | 11.8 | |||||||||
Net operating income |
484 | 438 | 46 | 10.4 | ||||||||||||
Net loan-loss provisions |
(211 | ) | (192 | ) | (18 | ) | 9.5 | |||||||||
Other income |
8 | (2 | ) | 9 | | |||||||||||
Profit before taxes |
281 | 244 | 37 | 15.1 | ||||||||||||
Tax on profit |
(65 | ) | (52 | ) | (13 | ) | 25.3 | |||||||||
Profit from continuing operations |
215 | 192 | 24 | 12.3 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
215 | 192 | 24 | 12.3 | ||||||||||||
Minority interests |
48 | 43 | 5 | 11.4 | ||||||||||||
Attributable profit to the Group |
167 | 149 | 19 | 12.5 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
29,112 | 24,417 | 4,695 | 19.2 | ||||||||||||
Trading portfolio (w/o loans) |
16,677 | 12,321 | 4,356 | 35.4 | ||||||||||||
Available-for-sale financial assets |
4,065 | 3,791 | 274 | 7.2 | ||||||||||||
Due from credit institutions ** |
8,447 | 9,107 | (660 | ) | (7.2 | ) | ||||||||||
Intangible assets and property and equipment |
493 | 431 | 62 | 14.4 | ||||||||||||
Other assets |
6,323 | 6,150 | 174 | 2.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
65,118 | 56,217 | 8,901 | 15.8 | ||||||||||||
Customer deposits ** |
30,965 | 27,920 | 3,045 | 10.9 | ||||||||||||
Marketable debt securities ** |
4,492 | 2,723 | 1,769 | 65.0 | ||||||||||||
Subordinated debt ** |
1,202 | 1,032 | 170 | 16.5 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
9,974 | 6,461 | 3,512 | 54.4 | ||||||||||||
Other liabilities |
13,608 | 13,103 | 505 | 3.9 | ||||||||||||
Stockholders equity *** |
4,877 | 4,978 | (101 | ) | (2.0 | ) | ||||||||||
Other managed and marketed customer funds |
13,222 | 12,018 | 1,204 | 10.0 | ||||||||||||
Mutual funds |
13,222 | 12,018 | 1,204 | 10.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
49,881 | 43,693 | 6,188 | 14.2 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
64
Mexico
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
549 | 561 | 579 | 601 | 610 | |||||||||||||||
Net fees |
204 | 202 | 198 | 203 | 195 | |||||||||||||||
Gains (losses) on financial transactions |
29 | 66 | 55 | 23 | 44 | |||||||||||||||
Other operating income * |
(13 | ) | (7 | ) | (16 | ) | (11 | ) | (15 | ) | ||||||||||
Gross income |
769 | 822 | 817 | 816 | 833 | |||||||||||||||
Operating expenses |
(330 | ) | (331 | ) | (330 | ) | (332 | ) | (349 | ) | ||||||||||
General administrative expenses |
(295 | ) | (298 | ) | (295 | ) | (297 | ) | (309 | ) | ||||||||||
Personnel |
(153 | ) | (156 | ) | (161 | ) | (166 | ) | (171 | ) | ||||||||||
Other general administrative expenses |
(142 | ) | (141 | ) | (134 | ) | (130 | ) | (139 | ) | ||||||||||
Depreciation and amortisation |
(36 | ) | (33 | ) | (34 | ) | (35 | ) | (40 | ) | ||||||||||
Net operating income |
438 | 491 | 487 | 485 | 484 | |||||||||||||||
Net loan-loss provisions |
(192 | ) | (202 | ) | (217 | ) | (182 | ) | (211 | ) | ||||||||||
Other income |
(2 | ) | (2 | ) | 6 | (1 | ) | 8 | ||||||||||||
Profit before taxes |
244 | 287 | 276 | 302 | 281 | |||||||||||||||
Tax on profit |
(52 | ) | (60 | ) | (52 | ) | (53 | ) | (65 | ) | ||||||||||
Profit from continuing operations |
192 | 227 | 224 | 249 | 215 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
192 | 227 | 224 | 249 | 215 | |||||||||||||||
Minority interests |
43 | 48 | 51 | 58 | 48 | |||||||||||||||
Attributable profit to the Group |
149 | 179 | 173 | 192 | 167 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
24,417 | 26,298 | 26,931 | 27,997 | 29,112 | |||||||||||||||
Trading portfolio (w/o loans) |
12,321 | 12,446 | 12,836 | 11,021 | 16,677 | |||||||||||||||
Available-for-sale financial assets |
3,791 | 4,231 | 4,218 | 5,004 | 4,065 | |||||||||||||||
Due from credit institutions ** |
9,107 | 7,482 | 9,888 | 7,637 | 8,447 | |||||||||||||||
Intangible assets and property and equipment |
431 | 425 | 403 | 476 | 493 | |||||||||||||||
Other assets |
6,150 | 5,893 | 5,624 | 6,000 | 6,323 | |||||||||||||||
Total assets/liabilities & shareholders equity |
56,217 | 56,775 | 59,900 | 58,136 | 65,118 | |||||||||||||||
Customer deposits ** |
27,920 | 26,606 | 29,534 | 30,977 | 30,965 | |||||||||||||||
Marketable debt securities ** |
2,723 | 4,096 | 3,902 | 3,534 | 4,492 | |||||||||||||||
Subordinated debt ** |
1,032 | 1,041 | 1,057 | 1,178 | 1,202 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
6,461 | 8,410 | 6,769 | 6,657 | 9,974 | |||||||||||||||
Other liabilities |
13,103 | 11,584 | 13,693 | 10,600 | 13,608 | |||||||||||||||
Stockholders equity *** |
4,978 | 5,038 | 4,943 | 5,191 | 4,877 | |||||||||||||||
Other managed and marketed customer funds |
12,018 | 12,576 | 12,770 | 12,469 | 13,222 | |||||||||||||||
Mutual funds |
12,018 | 12,576 | 12,770 | 12,469 | 13,222 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Managed and marketed customer funds |
43,693 | 44,319 | 47,264 | 48,157 | 49,881 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
65
Mexico
Million pesos
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
10,258 | 9,230 | 1,028 | 11.1 | ||||||||||||
Net fees |
3,273 | 3,438 | (165 | ) | (4.8 | ) | ||||||||||
Gains (losses) on financial transactions |
736 | 484 | 252 | 52.0 | ||||||||||||
Other operating income * |
(249 | ) | (223 | ) | (26 | ) | 11.5 | |||||||||
Gross income |
14,017 | 12,928 | 1,089 | 8.4 | ||||||||||||
Operating expenses |
(5,878 | ) | (5,557 | ) | (321 | ) | 5.8 | |||||||||
General administrative expenses |
(5,206 | ) | (4,955 | ) | (250 | ) | 5.0 | |||||||||
Personnel |
(2,872 | ) | (2,573 | ) | (299 | ) | 11.6 | |||||||||
Other general administrative expenses |
(2,334 | ) | (2,382 | ) | 49 | (2.0 | ) | |||||||||
Depreciation and amortisation |
(672 | ) | (601 | ) | (71 | ) | 11.8 | |||||||||
Net operating income |
8,139 | 7,371 | 768 | 10.4 | ||||||||||||
Net loan-loss provisions |
(3,545 | ) | (3,237 | ) | (308 | ) | 9.5 | |||||||||
Other income |
130 | (28 | ) | 158 | | |||||||||||
Profit before taxes |
4,724 | 4,106 | 618 | 15.1 | ||||||||||||
Tax on profit |
(1,100 | ) | (878 | ) | (222 | ) | 25.3 | |||||||||
Profit from continuing operations |
3,624 | 3,228 | 396 | 12.3 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
3,624 | 3,228 | 396 | 12.3 | ||||||||||||
Minority interests |
807 | 724 | 83 | 11.4 | ||||||||||||
Attributable profit to the Group |
2,817 | 2,504 | 313 | 12.5 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
480,702 | 403,181 | 77,521 | 19.2 | ||||||||||||
Trading portfolio (w/o loans) |
275,379 | 203,446 | 71,932 | 35.4 | ||||||||||||
Available-for-sale financial assets |
67,130 | 62,606 | 4,525 | 7.2 | ||||||||||||
Due from credit institutions ** |
139,476 | 150,376 | (10,900 | ) | (7.2 | ) | ||||||||||
Intangible assets and property and equipment |
8,147 | 7,120 | 1,028 | 14.4 | ||||||||||||
Other assets |
104,415 | 101,544 | 2,871 | 2.8 | ||||||||||||
Total assets/liabilities & shareholders equity |
1,075,250 | 928,273 | 146,977 | 15.8 | ||||||||||||
Customer deposits ** |
511,307 | 461,025 | 50,282 | 10.9 | ||||||||||||
Marketable debt securities ** |
74,174 | 44,957 | 29,217 | 65.0 | ||||||||||||
Subordinated debt ** |
19,849 | 17,043 | 2,806 | 16.5 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
164,689 | 106,691 | 57,998 | 54.4 | ||||||||||||
Other liabilities |
224,700 | 216,355 | 8,345 | 3.9 | ||||||||||||
Stockholders equity *** |
80,531 | 82,202 | (1,670 | ) | (2.0 | ) | ||||||||||
Other managed and marketed customer funds |
218,327 | 198,447 | 19,879 | 10.0 | ||||||||||||
Mutual funds |
218,327 | 198,447 | 19,879 | 10.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
823,657 | 721,473 | 102,184 | 14.2 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
66
Mexico
Million pesos
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
9,230 | 9,428 | 9,745 | 10,111 | 10,258 | |||||||||||||||
Net fees |
3,438 | 3,404 | 3,329 | 3,418 | 3,273 | |||||||||||||||
Gains (losses) on financial transactions |
484 | 1,113 | 925 | 383 | 736 | |||||||||||||||
Other operating income * |
(223 | ) | (125 | ) | (261 | ) | (180 | ) | (249 | ) | ||||||||||
Gross income |
12,928 | 13,821 | 13,738 | 13,732 | 14,017 | |||||||||||||||
Operating expenses |
(5,557 | ) | (5,560 | ) | (5,545 | ) | (5,579 | ) | (5,878 | ) | ||||||||||
General administrative expenses |
(4,955 | ) | (5,006 | ) | (4,969 | ) | (4,990 | ) | (5,206 | ) | ||||||||||
Personnel |
(2,573 | ) | (2,630 | ) | (2,713 | ) | (2,797 | ) | (2,872 | ) | ||||||||||
Other general administrative expenses |
(2,382 | ) | (2,376 | ) | (2,255 | ) | (2,193 | ) | (2,334 | ) | ||||||||||
Depreciation and amortisation |
(601 | ) | (553 | ) | (576 | ) | (589 | ) | (672 | ) | ||||||||||
Net operating income |
7,371 | 8,261 | 8,193 | 8,153 | 8,139 | |||||||||||||||
Net loan-loss provisions |
(3,237 | ) | (3,401 | ) | (3,654 | ) | (3,058 | ) | (3,545 | ) | ||||||||||
Other income |
(28 | ) | (34 | ) | 106 | (13 | ) | 130 | ||||||||||||
Profit before taxes |
4,106 | 4,827 | 4,644 | 5,083 | 4,724 | |||||||||||||||
Tax on profit |
(878 | ) | (1,002 | ) | (874 | ) | (891 | ) | (1,100 | ) | ||||||||||
Profit from continuing operations |
3,228 | 3,825 | 3,770 | 4,192 | 3,624 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
3,228 | 3,825 | 3,770 | 4,192 | 3,624 | |||||||||||||||
Minority interests |
724 | 813 | 860 | 968 | 807 | |||||||||||||||
Attributable profit to the Group |
2,504 | 3,012 | 2,910 | 3,225 | 2,817 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
403,181 | 434,237 | 444,689 | 462,295 | 480,702 | |||||||||||||||
Trading portfolio (w/o loans) |
203,446 | 205,512 | 211,949 | 181,988 | 275,379 | |||||||||||||||
Available-for-sale financial assets |
62,606 | 69,858 | 69,645 | 82,629 | 67,130 | |||||||||||||||
Due from credit institutions ** |
150,376 | 123,543 | 163,276 | 126,112 | 139,476 | |||||||||||||||
Intangible assets and property and equipment |
7,120 | 7,023 | 6,663 | 7,864 | 8,147 | |||||||||||||||
Other assets |
101,544 | 97,312 | 92,864 | 99,082 | 104,415 | |||||||||||||||
Total assets/liabilities & shareholders equity |
928,273 | 937,484 | 989,085 | 959,970 | 1,075,250 | |||||||||||||||
Customer deposits ** |
461,025 | 439,325 | 487,683 | 511,501 | 511,307 | |||||||||||||||
Marketable debt securities ** |
44,957 | 67,634 | 64,439 | 58,350 | 74,174 | |||||||||||||||
Subordinated debt ** |
17,043 | 17,192 | 17,456 | 19,446 | 19,849 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
106,691 | 138,872 | 111,780 | 109,924 | 164,689 | |||||||||||||||
Other liabilities |
216,355 | 191,277 | 226,100 | 175,028 | 224,700 | |||||||||||||||
Stockholders equity *** |
82,202 | 83,185 | 81,627 | 85,721 | 80,531 | |||||||||||||||
Other managed and marketed customer funds |
198,447 | 207,656 | 210,870 | 205,892 | 218,327 | |||||||||||||||
Mutual funds |
198,447 | 207,656 | 210,870 | 205,892 | 218,327 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Managed and marketed customer funds |
721,473 | 731,806 | 780,448 | 795,189 | 823,657 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
67
Chile
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
398 | 408 | (10 | ) | (2.5 | ) | ||||||||||
Net fees |
87 | 81 | 6 | 6.9 | ||||||||||||
Gains (losses) on financial transactions |
66 | 39 | 27 | 68.4 | ||||||||||||
Other operating income * |
4 | 5 | (1 | ) | (17.7 | ) | ||||||||||
Gross income |
554 | 533 | 21 | 4.0 | ||||||||||||
Operating expenses |
(234 | ) | (201 | ) | (33 | ) | 16.4 | |||||||||
General administrative expenses |
(213 | ) | (180 | ) | (33 | ) | 18.3 | |||||||||
Personnel |
(129 | ) | (108 | ) | (21 | ) | 19.8 | |||||||||
Other general administrative expenses |
(84 | ) | (72 | ) | (11 | ) | 15.9 | |||||||||
Depreciation and amortisation |
(21 | ) | (21 | ) | (0 | ) | 0.9 | |||||||||
Net operating income |
320 | 332 | (12 | ) | (3.6 | ) | ||||||||||
Net loan-loss provisions |
(132 | ) | (116 | ) | (16 | ) | 13.4 | |||||||||
Other income |
6 | (7 | ) | 13 | | |||||||||||
Profit before taxes |
195 | 209 | (14 | ) | (6.9 | ) | ||||||||||
Tax on profit |
(44 | ) | (33 | ) | (11 | ) | 33.8 | |||||||||
Profit from continuing operations |
150 | 176 | (26 | ) | (14.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
150 | 176 | (26 | ) | (14.5 | ) | ||||||||||
Minority interests |
41 | 53 | (12 | ) | (22.1 | ) | ||||||||||
Attributable profit to the Group |
109 | 123 | (14 | ) | (11.2 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
34,510 | 27,993 | 6,517 | 23.3 | ||||||||||||
Trading portfolio (w/o loans) |
2,940 | 1,764 | 1,175 | 66.6 | ||||||||||||
Available-for-sale financial assets |
2,290 | 2,454 | (164 | ) | (6.7 | ) | ||||||||||
Due from credit institutions ** |
4,599 | 2,922 | 1,677 | 57.4 | ||||||||||||
Intangible assets and property and equipment |
382 | 313 | 70 | 22.3 | ||||||||||||
Other assets |
3,564 | 2,562 | 1,002 | 39.1 | ||||||||||||
Total assets/liabilities & shareholders equity |
48,285 | 38,009 | 10,277 | 27.0 | ||||||||||||
Customer deposits ** |
26,499 | 20,436 | 6,064 | 29.7 | ||||||||||||
Marketable debt securities ** |
7,404 | 5,399 | 2,006 | 37.1 | ||||||||||||
Subordinated debt ** |
1,070 | 1,110 | (40 | ) | (3.6 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
4,404 | 4,548 | (143 | ) | (3.1 | ) | ||||||||||
Other liabilities |
5,712 | 3,902 | 1,810 | 46.4 | ||||||||||||
Stockholders equity *** |
3,196 | 2,615 | 581 | 22.2 | ||||||||||||
Other managed and marketed customer funds |
7,871 | 5,864 | 2,007 | 34.2 | ||||||||||||
Mutual funds |
5,793 | 4,427 | 1,366 | 30.9 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
2,078 | 1,437 | 641 | 44.6 | ||||||||||||
Managed and marketed customer funds |
42,845 | 32,808 | 10,036 | 30.6 | ||||||||||||
(**).- Including all on-balance sheet balances for this item | ||||||||||||||||
(***).- Capital + reserves + profit + valuation adjustments | ||||||||||||||||
Ratios (%) and other data | ||||||||||||||||
ROE |
14.15 | 18.99 | (4.84 p. | ) | ||||||||||||
Efficiency ratio (with amortisations) |
42.3 | 37.7 | 4.5 p. | |||||||||||||
NPL ratio |
5.88 | 5.99 | (0.11 p. | ) | ||||||||||||
NPL coverage |
52.0 | 50.7 | 1.3 p. | |||||||||||||
Number of employees |
12,095 | 12,104 | (9 | ) | (0.1 | ) | ||||||||||
Number of branches |
476 | 485 | (9 | ) | (1.9 | ) |
68
Chile
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
408 | 447 | 387 | 491 | 398 | |||||||||||||||
Net fees |
81 | 78 | 83 | 86 | 87 | |||||||||||||||
Gains (losses) on financial transactions |
39 | 20 | 30 | 28 | 66 | |||||||||||||||
Other operating income * |
5 | 5 | 5 | 3 | 4 | |||||||||||||||
Gross income |
533 | 551 | 505 | 608 | 554 | |||||||||||||||
Operating expenses |
(201 | ) | (210 | ) | (217 | ) | (226 | ) | (234 | ) | ||||||||||
General administrative expenses |
(180 | ) | (197 | ) | (197 | ) | (209 | ) | (213 | ) | ||||||||||
Personnel |
(108 | ) | (123 | ) | (122 | ) | (131 | ) | (129 | ) | ||||||||||
Other general administrative expenses |
(72 | ) | (74 | ) | (75 | ) | (78 | ) | (84 | ) | ||||||||||
Depreciation and amortisation |
(21 | ) | (13 | ) | (20 | ) | (18 | ) | (21 | ) | ||||||||||
Net operating income |
332 | 341 | 288 | 382 | 320 | |||||||||||||||
Net loan-loss provisions |
(116 | ) | (118 | ) | (131 | ) | (156 | ) | (132 | ) | ||||||||||
Other income |
(7 | ) | (3 | ) | 3 | (18 | ) | 6 | ||||||||||||
Profit before taxes |
209 | 220 | 160 | 209 | 195 | |||||||||||||||
Tax on profit |
(33 | ) | (29 | ) | (25 | ) | 28 | (44 | ) | |||||||||||
Profit from continuing operations |
176 | 192 | 136 | 236 | 150 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
176 | 192 | 136 | 236 | 150 | |||||||||||||||
Minority interests |
53 | 59 | 43 | 74 | 41 | |||||||||||||||
Attributable profit to the Group |
123 | 132 | 92 | 162 | 109 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
27,993 | 28,701 | 29,057 | 30,550 | 34,510 | |||||||||||||||
Trading portfolio (w/o loans) |
1,764 | 2,106 | 2,723 | 3,075 | 2,940 | |||||||||||||||
Available-for-sale financial assets |
2,454 | 1,796 | 2,192 | 2,274 | 2,290 | |||||||||||||||
Due from credit institutions ** |
2,922 | 2,851 | 3,630 | 3,837 | 4,599 | |||||||||||||||
Intangible assets and property and equipment |
313 | 281 | 295 | 347 | 382 | |||||||||||||||
Other assets |
2,562 | 2,091 | 2,749 | 2,680 | 3,564 | |||||||||||||||
Total assets/liabilities & shareholders equity |
38,009 | 37,826 | 40,647 | 42,763 | 48,285 | |||||||||||||||
Customer deposits ** |
20,436 | 19,929 | 21,294 | 23,352 | 26,499 | |||||||||||||||
Marketable debt securities ** |
5,399 | 6,146 | 6,047 | 6,650 | 7,404 | |||||||||||||||
Subordinated debt ** |
1,110 | 948 | 1,152 | 985 | 1,070 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
4,548 | 4,643 | 5,129 | 4,382 | 4,404 | |||||||||||||||
Other liabilities |
3,902 | 3,703 | 4,497 | 4,437 | 5,712 | |||||||||||||||
Stockholders equity *** |
2,615 | 2,458 | 2,527 | 2,957 | 3,196 | |||||||||||||||
Other managed and marketed customer funds |
5,864 | 6,346 | 6,777 | 7,256 | 7,871 | |||||||||||||||
Mutual funds |
4,427 | 4,850 | 5,194 | 5,564 | 5,793 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
1,437 | 1,496 | 1,583 | 1,693 | 2,078 | |||||||||||||||
Managed and marketed customer funds |
32,808 | 33,368 | 35,270 | 38,242 | 42,845 | |||||||||||||||
(**).- Including all on-balance sheet balances for this item | ||||||||||||||||||||
(***).- Capital + reserves + profit + valuation adjustments | ||||||||||||||||||||
Other information |
||||||||||||||||||||
NPL ratio |
5.99 | 5.94 | 5.98 | 5.97 | 5.88 | |||||||||||||||
NPL coverage |
50.7 | 51.7 | 52.3 | 52.4 | 52.0 | |||||||||||||||
Cost of credit |
1.82 | 1.76 | 1.71 | 1.75 | 1.74 |
69
Chile
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
398 | 439 | (41 | ) | (9.3 | ) | ||||||||||
Net fees |
87 | 87 | (0 | ) | (0.5 | ) | ||||||||||
Gains (losses) on financial transactions |
66 | 42 | 24 | 56.7 | ||||||||||||
Other operating income * |
4 | 5 | (1 | ) | (23.5 | ) | ||||||||||
Gross income |
554 | 573 | (19 | ) | (3.3 | ) | ||||||||||
Operating expenses |
(234 | ) | (216 | ) | (18 | ) | 8.3 | |||||||||
General administrative expenses |
(213 | ) | (193 | ) | (19 | ) | 10.0 | |||||||||
Personnel |
(129 | ) | (116 | ) | (13 | ) | 11.5 | |||||||||
Other general administrative expenses |
(84 | ) | (78 | ) | (6 | ) | 7.9 | |||||||||
Depreciation and amortisation |
(21 | ) | (23 | ) | 1 | (6.1 | ) | |||||||||
Net operating income |
320 | 357 | (37 | ) | (10.3 | ) | ||||||||||
Net loan-loss provisions |
(132 | ) | (125 | ) | (7 | ) | 5.5 | |||||||||
Other income |
6 | (7 | ) | 13 | | |||||||||||
Profit before taxes |
195 | 225 | (30 | ) | (13.4 | ) | ||||||||||
Tax on profit |
(44 | ) | (36 | ) | (9 | ) | 24.5 | |||||||||
Profit from continuing operations |
150 | 189 | (39 | ) | (20.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
150 | 189 | (39 | ) | (20.5 | ) | ||||||||||
Minority interests |
41 | 57 | (16 | ) | (27.5 | ) | ||||||||||
Attributable profit to the Group |
109 | 132 | (23 | ) | (17.4 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
34,510 | 31,591 | 2,919 | 9.2 | ||||||||||||
Trading portfolio (w/o loans) |
2,940 | 1,991 | 949 | 47.6 | ||||||||||||
Available-for-sale financial assets |
2,290 | 2,769 | (479 | ) | (17.3 | ) | ||||||||||
Due from credit institutions ** |
4,599 | 3,298 | 1,301 | 39.5 | ||||||||||||
Intangible assets and property and equipment |
382 | 353 | 29 | 8.3 | ||||||||||||
Other assets |
3,564 | 2,891 | 673 | 23.3 | ||||||||||||
Total assets/liabilities & shareholders equity |
48,285 | 42,894 | 5,391 | 12.6 | ||||||||||||
Customer deposits ** |
26,499 | 23,062 | 3,437 | 14.9 | ||||||||||||
Marketable debt securities ** |
7,404 | 6,093 | 1,312 | 21.5 | ||||||||||||
Subordinated debt ** |
1,070 | 1,253 | (183 | ) | (14.6 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
4,404 | 5,132 | (728 | ) | (14.2 | ) | ||||||||||
Other liabilities |
5,712 | 4,403 | 1,309 | 29.7 | ||||||||||||
Stockholders equity *** |
3,196 | 2,951 | 245 | 8.3 | ||||||||||||
Other managed and marketed customer funds |
7,871 | 6,617 | 1,254 | 18.9 | ||||||||||||
Mutual funds |
5,793 | 4,996 | 797 | 16.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
2,078 | 1,621 | 457 | 28.2 | ||||||||||||
Managed and marketed customer funds |
42,845 | 37,025 | 5,820 | 15.7 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
70
Chile
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
439 | 484 | 422 | 523 | 398 | |||||||||||||||
Net fees |
87 | 85 | 90 | 92 | 87 | |||||||||||||||
Gains (losses) on financial transactions |
42 | 21 | 32 | 30 | 66 | |||||||||||||||
Other operating income * |
5 | 6 | 6 | 3 | 4 | |||||||||||||||
Gross income |
573 | 596 | 550 | 647 | 554 | |||||||||||||||
Operating expenses |
(216 | ) | (227 | ) | (236 | ) | (241 | ) | (234 | ) | ||||||||||
General administrative expenses |
(193 | ) | (213 | ) | (214 | ) | (222 | ) | (213 | ) | ||||||||||
Personnel |
(116 | ) | (133 | ) | (133 | ) | (139 | ) | (129 | ) | ||||||||||
Other general administrative expenses |
(78 | ) | (80 | ) | (81 | ) | (83 | ) | (84 | ) | ||||||||||
Depreciation and amortisation |
(23 | ) | (14 | ) | (21 | ) | (19 | ) | (21 | ) | ||||||||||
Net operating income |
357 | 368 | 314 | 407 | 320 | |||||||||||||||
Net loan-loss provisions |
(125 | ) | (128 | ) | (142 | ) | (166 | ) | (132 | ) | ||||||||||
Other income |
(7 | ) | (3 | ) | 3 | (19 | ) | 6 | ||||||||||||
Profit before taxes |
225 | 238 | 175 | 222 | 195 | |||||||||||||||
Tax on profit |
(36 | ) | (31 | ) | (27 | ) | 30 | (44 | ) | |||||||||||
Profit from continuing operations |
189 | 207 | 148 | 252 | 150 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
189 | 207 | 148 | 252 | 150 | |||||||||||||||
Minority interests |
57 | 64 | 47 | 79 | 41 | |||||||||||||||
Attributable profit to the Group |
132 | 143 | 101 | 173 | 109 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
31,591 | 32,021 | 32,494 | 33,327 | 34,510 | |||||||||||||||
Trading portfolio (w/o loans) |
1,991 | 2,349 | 3,045 | 3,355 | 2,940 | |||||||||||||||
Available-for-sale financial assets |
2,769 | 2,004 | 2,452 | 2,480 | 2,290 | |||||||||||||||
Due from credit institutions ** |
3,298 | 3,181 | 4,059 | 4,186 | 4,599 | |||||||||||||||
Intangible assets and property and equipment |
353 | 314 | 330 | 379 | 382 | |||||||||||||||
Other assets |
2,891 | 2,332 | 3,074 | 2,924 | 3,564 | |||||||||||||||
Total assets/liabilities & shareholders equity |
42,894 | 42,201 | 45,455 | 46,650 | 48,285 | |||||||||||||||
Customer deposits ** |
23,062 | 22,234 | 23,813 | 25,475 | 26,499 | |||||||||||||||
Marketable debt securities ** |
6,093 | 6,857 | 6,762 | 7,254 | 7,404 | |||||||||||||||
Subordinated debt ** |
1,253 | 1,058 | 1,289 | 1,074 | 1,070 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
5,132 | 5,180 | 5,736 | 4,781 | 4,404 | |||||||||||||||
Other liabilities |
4,403 | 4,131 | 5,029 | 4,841 | 5,712 | |||||||||||||||
Stockholders equity *** |
2,951 | 2,742 | 2,826 | 3,226 | 3,196 | |||||||||||||||
Other managed and marketed customer funds |
6,617 | 7,080 | 7,579 | 7,916 | 7,871 | |||||||||||||||
Mutual funds |
4,996 | 5,411 | 5,809 | 6,069 | 5,793 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
1,621 | 1,669 | 1,770 | 1,846 | 2,078 | |||||||||||||||
Managed and marketed customer funds |
37,025 | 37,228 | 39,442 | 41,719 | 42,845 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
71
Chile
Ch$ million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
279,722 | 308,334 | (28,613 | ) | (9.3 | ) | ||||||||||
Net fees |
60,985 | 61,313 | (328 | ) | (0.5 | ) | ||||||||||
Gains (losses) on financial transactions |
46,042 | 29,382 | 16,660 | 56.7 | ||||||||||||
Other operating income * |
2,611 | 3,411 | (800 | ) | (23.5 | ) | ||||||||||
Gross income |
389,360 | 402,441 | (13,081 | ) | (3.3 | ) | ||||||||||
Operating expenses |
(164,523 | ) | (151,869 | ) | (12,655 | ) | 8.3 | |||||||||
General administrative expenses |
(149,578 | ) | (135,955 | ) | (13,623 | ) | 10.0 | |||||||||
Personnel |
(90,793 | ) | (81,450 | ) | (9,343 | ) | 11.5 | |||||||||
Other general administrative expenses |
(58,785 | ) | (54,505 | ) | (4,280 | ) | 7.9 | |||||||||
Depreciation and amortisation |
(14,945 | ) | (15,913 | ) | 968 | (6.1 | ) | |||||||||
Net operating income |
224,837 | 250,572 | (25,736 | ) | (10.3 | ) | ||||||||||
Net loan-loss provisions |
(92,461 | ) | (87,661 | ) | (4,801 | ) | 5.5 | |||||||||
Other income |
4,340 | (5,126 | ) | 9,466 | | |||||||||||
Profit before taxes |
136,715 | 157,786 | (21,070 | ) | (13.4 | ) | ||||||||||
Tax on profit |
(31,085 | ) | (24,975 | ) | (6,110 | ) | 24.5 | |||||||||
Profit from continuing operations |
105,630 | 132,811 | (27,181 | ) | (20.5 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
105,630 | 132,811 | (27,181 | ) | (20.5 | ) | ||||||||||
Minority interests |
29,047 | 40,073 | (11,026 | ) | (27.5 | ) | ||||||||||
Attributable profit to the Group |
76,583 | 92,738 | (16,155 | ) | (17.4 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
23,324,691 | 21,351,994 | 1,972,696 | 9.2 | ||||||||||||
Trading portfolio (w/o loans) |
1,986,953 | 1,345,769 | 641,184 | 47.6 | ||||||||||||
Available-for-sale financial assets |
1,547,496 | 1,871,483 | (323,988 | ) | (17.3 | ) | ||||||||||
Due from credit institutions ** |
3,108,653 | 2,228,999 | 879,654 | 39.5 | ||||||||||||
Intangible assets and property and equipment |
258,454 | 238,548 | 19,906 | 8.3 | ||||||||||||
Other assets |
2,408,832 | 1,954,301 | 454,530 | 23.3 | ||||||||||||
Total assets/liabilities & shareholders equity |
32,635,077 | 28,991,095 | 3,643,982 | 12.6 | ||||||||||||
Customer deposits ** |
17,910,204 | 15,587,270 | 2,322,934 | 14.9 | ||||||||||||
Marketable debt securities ** |
5,004,370 | 4,117,862 | 886,508 | 21.5 | ||||||||||||
Subordinated debt ** |
723,272 | 846,837 | (123,565 | ) | (14.6 | ) | ||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
2,976,825 | 3,468,685 | (491,861 | ) | (14.2 | ) | ||||||||||
Other liabilities |
3,860,523 | 2,975,939 | 884,583 | 29.7 | ||||||||||||
Stockholders equity *** |
2,159,883 | 1,994,502 | 165,382 | 8.3 | ||||||||||||
Other managed and marketed customer funds |
5,319,970 | 4,472,554 | 847,415 | 18.9 | ||||||||||||
Mutual funds |
3,915,566 | 3,376,825 | 538,742 | 16.0 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
1,404,403 | 1,095,730 | 308,673 | 28.2 | ||||||||||||
Managed and marketed customer funds |
28,957,816 | 25,024,523 | 3,933,293 | 15.7 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
72
Chile
Ch$ million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
308,334 | 339,971 | 296,294 | 367,491 | 279,722 | |||||||||||||||
Net fees |
61,313 | 59,612 | 63,463 | 64,562 | 60,985 | |||||||||||||||
Gains (losses) on financial transactions |
29,382 | 15,021 | 22,665 | 20,840 | 46,042 | |||||||||||||||
Other operating income * |
3,411 | 3,946 | 3,866 | 2,051 | 2,611 | |||||||||||||||
Gross income |
402,441 | 418,550 | 386,288 | 454,944 | 389,360 | |||||||||||||||
Operating expenses |
(151,869 | ) | (159,697 | ) | (165,673 | ) | (169,031 | ) | (164,523 | ) | ||||||||||
General administrative expenses |
(135,955 | ) | (149,509 | ) | (150,700 | ) | (155,926 | ) | (149,578 | ) | ||||||||||
Personnel |
(81,450 | ) | (93,516 | ) | (93,478 | ) | (97,626 | ) | (90,793 | ) | ||||||||||
Other general administrative expenses |
(54,505 | ) | (55,993 | ) | (57,222 | ) | (58,299 | ) | (58,785 | ) | ||||||||||
Depreciation and amortisation |
(15,913 | ) | (10,188 | ) | (14,972 | ) | (13,106 | ) | (14,945 | ) | ||||||||||
Net operating income |
250,572 | 258,854 | 220,615 | 285,913 | 224,837 | |||||||||||||||
Net loan-loss provisions |
(87,661 | ) | (89,606 | ) | (100,021 | ) | (116,599 | ) | (92,461 | ) | ||||||||||
Other income |
(5,126 | ) | (1,977 | ) | 2,120 | (13,438 | ) | 4,340 | ||||||||||||
Profit before taxes |
157,786 | 167,271 | 122,714 | 155,876 | 136,715 | |||||||||||||||
Tax on profit |
(24,975 | ) | (21,715 | ) | (18,833 | ) | 21,170 | (31,085 | ) | |||||||||||
Profit from continuing operations |
132,811 | 145,556 | 103,882 | 177,046 | 105,630 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
132,811 | 145,556 | 103,882 | 177,046 | 105,630 | |||||||||||||||
Minority interests |
40,073 | 45,172 | 33,154 | 55,573 | 29,047 | |||||||||||||||
Attributable profit to the Group |
92,738 | 100,384 | 70,728 | 121,473 | 76,583 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
21,351,994 | 21,642,312 | 21,962,215 | 22,525,228 | 23,324,691 | |||||||||||||||
Trading portfolio (w/o loans) |
1,345,769 | 1,587,678 | 2,058,276 | 2,267,402 | 1,986,953 | |||||||||||||||
Available-for-sale financial assets |
1,871,483 | 1,354,485 | 1,656,941 | 1,676,518 | 1,547,496 | |||||||||||||||
Due from credit institutions ** |
2,228,999 | 2,149,940 | 2,743,727 | 2,829,090 | 3,108,653 | |||||||||||||||
Intangible assets and property and equipment |
238,548 | 212,189 | 223,326 | 255,870 | 258,454 | |||||||||||||||
Other assets |
1,954,301 | 1,576,360 | 2,077,558 | 1,975,977 | 2,408,832 | |||||||||||||||
Total assets/liabilities & shareholders equity |
28,991,095 | 28,522,964 | 30,722,042 | 31,530,086 | 32,635,077 | |||||||||||||||
Customer deposits ** |
15,587,270 | 15,027,577 | 16,094,833 | 17,217,818 | 17,910,204 | |||||||||||||||
Marketable debt securities ** |
4,117,862 | 4,634,207 | 4,570,224 | 4,902,966 | 5,004,370 | |||||||||||||||
Subordinated debt ** |
846,837 | 714,810 | 870,952 | 725,916 | 723,272 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
3,468,685 | 3,500,912 | 3,876,721 | 3,231,070 | 2,976,825 | |||||||||||||||
Other liabilities |
2,975,939 | 2,792,143 | 3,399,220 | 3,271,869 | 3,860,523 | |||||||||||||||
Stockholders equity *** |
1,994,502 | 1,853,315 | 1,910,091 | 2,180,448 | 2,159,883 | |||||||||||||||
Other managed and marketed customer funds |
4,472,554 | 4,785,008 | 5,122,202 | 5,350,036 | 5,319,970 | |||||||||||||||
Mutual funds |
3,376,825 | 3,656,974 | 3,925,929 | 4,102,113 | 3,915,566 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
1,095,730 | 1,128,033 | 1,196,273 | 1,247,923 | 1,404,403 | |||||||||||||||
Managed and marketed customer funds |
25,024,523 | 25,161,602 | 26,658,212 | 28,196,736 | 28,957,816 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
73
USA
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,421 | 1,098 | 323 | 29.4 | ||||||||||||
Net fees |
220 | 164 | 56 | 34.2 | ||||||||||||
Gains (losses) on financial transactions |
34 | 28 | 6 | 21.2 | ||||||||||||
Other operating income * |
91 | 16 | 75 | 459.2 | ||||||||||||
Gross income |
1,766 | 1,306 | 460 | 35.2 | ||||||||||||
Operating expenses |
(630 | ) | (476 | ) | (154 | ) | 32.3 | |||||||||
General administrative expenses |
(561 | ) | (417 | ) | (145 | ) | 34.7 | |||||||||
Personnel |
(328 | ) | (235 | ) | (94 | ) | 39.9 | |||||||||
Other general administrative expenses |
(233 | ) | (182 | ) | (51 | ) | 28.1 | |||||||||
Depreciation and amortisation |
(69 | ) | (60 | ) | (9 | ) | 15.2 | |||||||||
Net operating income |
1,136 | 830 | 306 | 36.9 | ||||||||||||
Net loan-loss provisions |
(639 | ) | (547 | ) | (92 | ) | 16.9 | |||||||||
Other income |
(18 | ) | (2 | ) | (16 | ) | 690.4 | |||||||||
Profit before taxes |
479 | 281 | 198 | 70.3 | ||||||||||||
Tax on profit |
(133 | ) | (79 | ) | (54 | ) | 67.8 | |||||||||
Profit from continuing operations |
346 | 202 | 144 | 71.3 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
346 | 202 | 144 | 71.3 | ||||||||||||
Minority interests |
100 | 44 | 56 | 126.6 | ||||||||||||
Attributable profit to the Group |
246 | 158 | 88 | 55.9 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
78,763 | 59,088 | 19,675 | 33.3 | ||||||||||||
Trading portfolio (w/o loans) |
357 | 127 | 230 | 182.1 | ||||||||||||
Available-for-sale financial assets |
16,497 | 8,971 | 7,526 | 83.9 | ||||||||||||
Due from credit institutions ** |
3,549 | 2,065 | 1,484 | 71.9 | ||||||||||||
Intangible assets and property and equipment |
7,925 | 3,245 | 4,680 | 144.2 | ||||||||||||
Other assets |
6,653 | 5,144 | 1,509 | 29.3 | ||||||||||||
Total assets/liabilities & shareholders equity |
113,744 | 78,639 | 35,105 | 44.6 | ||||||||||||
Customer deposits ** |
54,462 | 39,551 | 14,912 | 37.7 | ||||||||||||
Marketable debt securities ** |
19,221 | 12,436 | 6,785 | 54.6 | ||||||||||||
Subordinated debt ** |
891 | 683 | 208 | 30.5 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
23,437 | 12,053 | 11,384 | 94.5 | ||||||||||||
Other liabilities |
5,843 | 3,825 | 2,019 | 52.8 | ||||||||||||
Stockholders equity *** |
9,889 | 10,092 | (203 | ) | (2.0 | ) | ||||||||||
Other managed and marketed customer funds |
12,773 | 5,356 | 7,416 | 138.5 | ||||||||||||
Mutual funds |
6,020 | 843 | 5,177 | 614.5 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
6,753 | 4,514 | 2,239 | 49.6 | ||||||||||||
Managed and marketed customer funds |
87,347 | 58,025 | 29,321 | 50.5 | ||||||||||||
(**).- Including all on-balance sheet balances for this item | ||||||||||||||||
(***).- Capital + reserves + profit + valuation adjustments | ||||||||||||||||
Ratios (%) and other data |
||||||||||||||||
ROE |
9.82 | 6.76 | 3.06 p. | |||||||||||||
Efficiency ratio (with amortisations) |
35.7 | 36.5 | (0.8 p. | ) | ||||||||||||
NPL ratio |
2.30 | 2.88 | (0.58 p. | ) | ||||||||||||
NPL coverage |
210.7 | 163.3 | 47.4 p. | |||||||||||||
Number of employees |
16,145 | 15,436 | 709 | 4.6 | ||||||||||||
Number of branches |
804 | 815 | (11 | ) | (1.3 | ) |
74
USA
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,098 | 1,139 | 1,185 | 1,220 | 1,421 | |||||||||||||||
Net fees |
164 | 173 | 169 | 177 | 220 | |||||||||||||||
Gains (losses) on financial transactions |
28 | 15 | 62 | 57 | 34 | |||||||||||||||
Other operating income * |
16 | 32 | 41 | 65 | 91 | |||||||||||||||
Gross income |
1,306 | 1,359 | 1,457 | 1,519 | 1,766 | |||||||||||||||
Operating expenses |
(476 | ) | (473 | ) | (516 | ) | (566 | ) | (630 | ) | ||||||||||
General administrative expenses |
(417 | ) | (428 | ) | (459 | ) | (509 | ) | (561 | ) | ||||||||||
Personnel |
(235 | ) | (247 | ) | (259 | ) | (289 | ) | (328 | ) | ||||||||||
Other general administrative expenses |
(182 | ) | (181 | ) | (200 | ) | (220 | ) | (233 | ) | ||||||||||
Depreciation and amortisation |
(60 | ) | (45 | ) | (57 | ) | (57 | ) | (69 | ) | ||||||||||
Net operating income |
830 | 886 | 941 | 953 | 1,136 | |||||||||||||||
Net loan-loss provisions |
(547 | ) | (499 | ) | (611 | ) | (576 | ) | (639 | ) | ||||||||||
Other income |
(2 | ) | (3 | ) | (14 | ) | 30 | (18 | ) | |||||||||||
Profit before taxes |
281 | 384 | 317 | 407 | 479 | |||||||||||||||
Tax on profit |
(79 | ) | (120 | ) | (72 | ) | (98 | ) | (133 | ) | ||||||||||
Profit from continuing operations |
202 | 264 | 244 | 309 | 346 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
202 | 264 | 244 | 309 | 346 | |||||||||||||||
Minority interests |
44 | 65 | 49 | 61 | 100 | |||||||||||||||
Attributable profit to the Group |
158 | 199 | 195 | 248 | 246 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
59,088 | 60,006 | 63,729 | 67,175 | 78,763 | |||||||||||||||
Trading portfolio (w/o loans) |
127 | 248 | 240 | 926 | 357 | |||||||||||||||
Available-for-sale financial assets |
8,971 | 8,228 | 11,627 | 12,695 | 16,497 | |||||||||||||||
Due from credit institutions ** |
2,065 | 2,228 | 2,341 | 2,462 | 3,549 | |||||||||||||||
Intangible assets and property and equipment |
3,245 | 4,594 | 5,966 | 6,858 | 7,925 | |||||||||||||||
Other assets |
5,144 | 6,559 | 5,723 | 6,864 | 6,653 | |||||||||||||||
Total assets/liabilities & shareholders equity |
78,639 | 81,864 | 89,626 | 96,982 | 113,744 | |||||||||||||||
Customer deposits ** |
39,551 | 39,878 | 44,298 | 46,575 | 54,462 | |||||||||||||||
Marketable debt securities ** |
12,436 | 14,373 | 15,810 | 16,000 | 19,221 | |||||||||||||||
Subordinated debt ** |
683 | 680 | 755 | 772 | 891 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
12,053 | 12,580 | 13,717 | 17,254 | 23,437 | |||||||||||||||
Other liabilities |
3,825 | 4,058 | 4,723 | 5,869 | 5,843 | |||||||||||||||
Stockholders equity *** |
10,092 | 10,296 | 10,323 | 10,513 | 9,889 | |||||||||||||||
Other managed and marketed customer funds |
5,356 | 5,731 | 6,855 | 7,552 | 12,773 | |||||||||||||||
Mutual funds |
843 | 844 | 1,431 | 1,640 | 6,020 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
4,514 | 4,887 | 5,424 | 5,912 | 6,753 | |||||||||||||||
Managed and marketed customer funds |
58,025 | 60,661 | 67,718 | 70,897 | 87,347 | |||||||||||||||
(**).- Including all on-balance sheet balances for this item | ||||||||||||||||||||
(***).- Capital + reserves + profit + valuation adjustments | ||||||||||||||||||||
Other information |
||||||||||||||||||||
NPL ratio |
2.88 | 2.93 | 2.68 | 2.54 | 2.30 | |||||||||||||||
NPL coverage |
163.3 | 165.0 | 184.1 | 192.8 | 210.7 | |||||||||||||||
Cost of credit |
2.94 | 3.15 | 3.40 | 3.45 | 3.40 |
75
USA
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,421 | 1,337 | 84 | 6.3 | ||||||||||||
Net fees |
220 | 200 | 20 | 10.2 | ||||||||||||
Gains (losses) on financial transactions |
34 | 34 | (0 | ) | (0.4 | ) | ||||||||||
Other operating income * |
91 | 20 | 72 | 359.3 | ||||||||||||
Gross income |
1,766 | 1,591 | 176 | 11.1 | ||||||||||||
Operating expenses |
(630 | ) | (580 | ) | (50 | ) | 8.7 | |||||||||
General administrative expenses |
(561 | ) | (507 | ) | (54 | ) | 10.7 | |||||||||
Personnel |
(328 | ) | (286 | ) | (42 | ) | 14.9 | |||||||||
Other general administrative expenses |
(233 | ) | (222 | ) | (12 | ) | 5.2 | |||||||||
Depreciation and amortisation |
(69 | ) | (73 | ) | 4 | (5.4 | ) | |||||||||
Net operating income |
1,136 | 1,011 | 126 | 12.4 | ||||||||||||
Net loan-loss provisions |
(639 | ) | (666 | ) | 26 | (4.0 | ) | |||||||||
Other income |
(18 | ) | (3 | ) | (16 | ) | 549.2 | |||||||||
Profit before taxes |
479 | 342 | 136 | 39.9 | ||||||||||||
Tax on profit |
(133 | ) | (96 | ) | (36 | ) | 37.8 | |||||||||
Profit from continuing operations |
346 | 246 | 100 | 40.7 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
346 | 246 | 100 | 40.7 | ||||||||||||
Minority interests |
100 | 54 | 46 | 86.1 | ||||||||||||
Attributable profit to the Group |
246 | 192 | 54 | 28.1 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
78,763 | 75,723 | 3,040 | 4.0 | ||||||||||||
Trading portfolio (w/o loans) |
357 | 162 | 195 | 120.1 | ||||||||||||
Available-for-sale financial assets |
16,497 | 11,496 | 5,001 | 43.5 | ||||||||||||
Due from credit institutions ** |
3,549 | 2,646 | 903 | 34.1 | ||||||||||||
Intangible assets and property and equipment |
7,925 | 4,159 | 3,766 | 90.6 | ||||||||||||
Other assets |
6,653 | 6,592 | 61 | 0.9 | ||||||||||||
Total assets/liabilities & shareholders equity |
113,744 | 100,778 | 12,966 | 12.9 | ||||||||||||
Customer deposits ** |
54,462 | 50,685 | 3,777 | 7.5 | ||||||||||||
Marketable debt securities ** |
19,221 | 15,937 | 3,284 | 20.6 | ||||||||||||
Subordinated debt ** |
891 | 875 | 16 | 1.8 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
23,437 | 15,447 | 7,991 | 51.7 | ||||||||||||
Other liabilities |
5,843 | 4,901 | 942 | 19.2 | ||||||||||||
Stockholders equity *** |
9,889 | 12,934 | (3,044 | ) | (23.5 | ) | ||||||||||
Other managed and marketed customer funds |
12,773 | 6,864 | 5,908 | 86.1 | ||||||||||||
Mutual funds |
6,020 | 1,080 | 4,940 | 457.5 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
6,753 | 5,785 | 968 | 16.7 | ||||||||||||
Managed and marketed customer funds |
87,347 | 74,361 | 12,985 | 17.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
76
USA
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,337 | 1,388 | 1,396 | 1,352 | 1,421 | |||||||||||||||
Net fees |
200 | 210 | 199 | 197 | 220 | |||||||||||||||
Gains (losses) on financial transactions |
34 | 19 | 74 | 64 | 34 | |||||||||||||||
Other operating income * |
20 | 39 | 49 | 75 | 91 | |||||||||||||||
Gross income |
1,591 | 1,657 | 1,717 | 1,688 | 1,766 | |||||||||||||||
Operating expenses |
(580 | ) | (577 | ) | (608 | ) | (630 | ) | (630 | ) | ||||||||||
General administrative expenses |
(507 | ) | (521 | ) | (541 | ) | (567 | ) | (561 | ) | ||||||||||
Personnel |
(286 | ) | (301 | ) | (305 | ) | (322 | ) | (328 | ) | ||||||||||
Other general administrative expenses |
(222 | ) | (221 | ) | (236 | ) | (245 | ) | (233 | ) | ||||||||||
Depreciation and amortisation |
(73 | ) | (55 | ) | (67 | ) | (63 | ) | (69 | ) | ||||||||||
Net operating income |
1,011 | 1,080 | 1,109 | 1,057 | 1,136 | |||||||||||||||
Net loan-loss provisions |
(666 | ) | (608 | ) | (721 | ) | (638 | ) | (639 | ) | ||||||||||
Other income |
(3 | ) | (4 | ) | (17 | ) | 36 | (18 | ) | |||||||||||
Profit before taxes |
342 | 468 | 372 | 455 | 479 | |||||||||||||||
Tax on profit |
(96 | ) | (146 | ) | (84 | ) | (109 | ) | (133 | ) | ||||||||||
Profit from continuing operations |
246 | 322 | 288 | 346 | 346 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
246 | 322 | 288 | 346 | 346 | |||||||||||||||
Minority interests |
54 | 80 | 58 | 67 | 100 | |||||||||||||||
Attributable profit to the Group |
192 | 242 | 230 | 279 | 246 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
75,723 | 76,174 | 74,533 | 75,804 | 78,763 | |||||||||||||||
Trading portfolio (w/o loans) |
162 | 315 | 281 | 1,045 | 357 | |||||||||||||||
Available-for-sale financial assets |
11,496 | 10,445 | 13,598 | 14,326 | 16,497 | |||||||||||||||
Due from credit institutions ** |
2,646 | 2,829 | 2,738 | 2,779 | 3,549 | |||||||||||||||
Intangible assets and property and equipment |
4,159 | 5,832 | 6,978 | 7,739 | 7,925 | |||||||||||||||
Other assets |
6,592 | 8,327 | 6,693 | 7,746 | 6,653 | |||||||||||||||
Total assets/liabilities & shareholders equity |
100,778 | 103,922 | 104,821 | 109,439 | 113,744 | |||||||||||||||
Customer deposits ** |
50,685 | 50,623 | 51,808 | 52,557 | 54,462 | |||||||||||||||
Marketable debt securities ** |
15,937 | 18,246 | 18,490 | 18,055 | 19,221 | |||||||||||||||
Subordinated debt ** |
875 | 863 | 883 | 871 | 891 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
15,447 | 15,969 | 16,042 | 19,470 | 23,437 | |||||||||||||||
Other liabilities |
4,901 | 5,151 | 5,524 | 6,622 | 5,843 | |||||||||||||||
Stockholders equity *** |
12,934 | 13,070 | 12,073 | 11,864 | 9,889 | |||||||||||||||
Other managed and marketed customer funds |
6,864 | 7,275 | 8,017 | 8,521 | 12,773 | |||||||||||||||
Mutual funds |
1,080 | 1,072 | 1,674 | 1,850 | 6,020 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
5,785 | 6,204 | 6,343 | 6,671 | 6,753 | |||||||||||||||
Managed and marketed customer funds |
74,361 | 77,006 | 79,199 | 80,004 | 87,347 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
77
USA
US$ million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,598 | 1,504 | 95 | 6.3 | ||||||||||||
Net fees |
247 | 224 | 23 | 10.2 | ||||||||||||
Gains (losses) on financial transactions |
38 | 39 | (0 | ) | (0.4 | ) | ||||||||||
Other operating income * |
103 | 22 | 80 | 359.3 | ||||||||||||
Gross income |
1,987 | 1,789 | 198 | 11.1 | ||||||||||||
Operating expenses |
(709 | ) | (652 | ) | (56 | ) | 8.7 | |||||||||
General administrative expenses |
(631 | ) | (571 | ) | (61 | ) | 10.7 | |||||||||
Personnel |
(369 | ) | (321 | ) | (48 | ) | 14.9 | |||||||||
Other general administrative expenses |
(262 | ) | (249 | ) | (13 | ) | 5.2 | |||||||||
Depreciation and amortisation |
(77 | ) | (82 | ) | 4 | (5.4 | ) | |||||||||
Net operating income |
1,278 | 1,137 | 141 | 12.4 | ||||||||||||
Net loan-loss provisions |
(719 | ) | (749 | ) | 30 | (4.0 | ) | |||||||||
Other income |
(21 | ) | (3 | ) | (18 | ) | 549.2 | |||||||||
Profit before taxes |
538 | 385 | 153 | 39.9 | ||||||||||||
Tax on profit |
(149 | ) | (108 | ) | (41 | ) | 37.8 | |||||||||
Profit from continuing operations |
389 | 276 | 113 | 40.7 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
389 | 276 | 113 | 40.7 | ||||||||||||
Minority interests |
112 | 60 | 52 | 86.1 | ||||||||||||
Attributable profit to the Group |
277 | 216 | 61 | 28.1 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Customer loans ** |
84,741 | 81,470 | 3,271 | 4.0 | ||||||||||||
Trading portfolio (w/o loans) |
384 | 174 | 210 | 120.1 | ||||||||||||
Available-for-sale financial assets |
17,749 | 12,369 | 5,380 | 43.5 | ||||||||||||
Due from credit institutions ** |
3,819 | 2,847 | 972 | 34.1 | ||||||||||||
Intangible assets and property and equipment |
8,527 | 4,475 | 4,052 | 90.6 | ||||||||||||
Other assets |
7,158 | 7,092 | 65 | 0.9 | ||||||||||||
Total assets/liabilities & shareholders equity |
122,377 | 108,427 | 13,950 | 12.9 | ||||||||||||
Customer deposits ** |
58,596 | 54,532 | 4,064 | 7.5 | ||||||||||||
Marketable debt securities ** |
20,680 | 17,146 | 3,533 | 20.6 | ||||||||||||
Subordinated debt ** |
958 | 941 | 17 | 1.8 | ||||||||||||
Insurance liabilities |
| | | | ||||||||||||
Due to credit institutions ** |
25,216 | 16,619 | 8,597 | 51.7 | ||||||||||||
Other liabilities |
6,287 | 5,273 | 1,014 | 19.2 | ||||||||||||
Stockholders equity *** |
10,640 | 13,915 | (3,275 | ) | (23.5 | ) | ||||||||||
Other managed and marketed customer funds |
13,742 | 7,385 | 6,357 | 86.1 | ||||||||||||
Mutual funds |
6,477 | 1,162 | 5,315 | 457.5 | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
7,265 | 6,224 | 1,042 | 16.7 | ||||||||||||
Managed and marketed customer funds |
93,976 | 80,005 | 13,971 | 17.5 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
78
USA
US$ million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,504 | 1,562 | 1,570 | 1,521 | 1,598 | |||||||||||||||
Net fees |
224 | 237 | 224 | 221 | 247 | |||||||||||||||
Gains (losses) on financial transactions |
39 | 21 | 83 | 72 | 38 | |||||||||||||||
Other operating income * |
22 | 44 | 55 | 84 | 103 | |||||||||||||||
Gross income |
1,789 | 1,864 | 1,931 | 1,898 | 1,987 | |||||||||||||||
Operating expenses |
(652 | ) | (649 | ) | (684 | ) | (709 | ) | (709 | ) | ||||||||||
General administrative expenses |
(571 | ) | (587 | ) | (609 | ) | (638 | ) | (631 | ) | ||||||||||
Personnel |
(321 | ) | (338 | ) | (343 | ) | (362 | ) | (369 | ) | ||||||||||
Other general administrative expenses |
(249 | ) | (248 | ) | (266 | ) | (276 | ) | (262 | ) | ||||||||||
Depreciation and amortisation |
(82 | ) | (62 | ) | (75 | ) | (71 | ) | (77 | ) | ||||||||||
Net operating income |
1,137 | 1,215 | 1,248 | 1,189 | 1,278 | |||||||||||||||
Net loan-loss provisions |
(749 | ) | (684 | ) | (811 | ) | (718 | ) | (719 | ) | ||||||||||
Other income |
(3 | ) | (4 | ) | (19 | ) | 40 | (21 | ) | |||||||||||
Profit before taxes |
385 | 527 | 418 | 512 | 538 | |||||||||||||||
Tax on profit |
(108 | ) | (165 | ) | (94 | ) | (122 | ) | (149 | ) | ||||||||||
Profit from continuing operations |
276 | 362 | 324 | 390 | 389 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
276 | 362 | 324 | 390 | 389 | |||||||||||||||
Minority interests |
60 | 90 | 65 | 76 | 112 | |||||||||||||||
Attributable profit to the Group |
216 | 272 | 259 | 314 | 277 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Customer loans ** |
81,470 | 81,956 | 80,190 | 81,558 | 84,741 | |||||||||||||||
Trading portfolio (w/o loans) |
174 | 339 | 302 | 1,124 | 384 | |||||||||||||||
Available-for-sale financial assets |
12,369 | 11,238 | 14,630 | 15,413 | 17,749 | |||||||||||||||
Due from credit institutions ** |
2,847 | 3,043 | 2,946 | 2,990 | 3,819 | |||||||||||||||
Intangible assets and property and equipment |
4,475 | 6,274 | 7,507 | 8,327 | 8,527 | |||||||||||||||
Other assets |
7,092 | 8,959 | 7,201 | 8,334 | 7,158 | |||||||||||||||
Total assets/liabilities & shareholders equity |
108,427 | 111,809 | 112,777 | 117,745 | 122,377 | |||||||||||||||
Customer deposits ** |
54,532 | 54,465 | 55,740 | 56,546 | 58,596 | |||||||||||||||
Marketable debt securities ** |
17,146 | 19,630 | 19,894 | 19,425 | 20,680 | |||||||||||||||
Subordinated debt ** |
941 | 928 | 950 | 937 | 958 | |||||||||||||||
Insurance liabilities |
| | | | | |||||||||||||||
Due to credit institutions ** |
16,619 | 17,182 | 17,260 | 20,948 | 25,216 | |||||||||||||||
Other liabilities |
5,273 | 5,542 | 5,943 | 7,125 | 6,287 | |||||||||||||||
Stockholders equity *** |
13,915 | 14,062 | 12,989 | 12,764 | 10,640 | |||||||||||||||
Other managed and marketed customer funds |
7,385 | 7,828 | 8,626 | 9,168 | 13,742 | |||||||||||||||
Mutual funds |
1,162 | 1,153 | 1,801 | 1,991 | 6,477 | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
6,224 | 6,675 | 6,825 | 7,178 | 7,265 | |||||||||||||||
Managed and marketed customer funds |
80,005 | 82,851 | 85,210 | 86,077 | 93,976 |
(**).- Including all on-balance sheet balances for this item
(***).- Capital + reserves + profit + valuation adjustments
79
Corporate Activities
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
(483 | ) | (534 | ) | 51 | (9.5 | ) | |||||||||
Net fees |
(15 | ) | (8 | ) | (6 | ) | 78.7 | |||||||||
Gains (losses) on financial transactions |
247 | 302 | (55 | ) | (18.2 | ) | ||||||||||
Other operating income |
(1 | ) | 16 | (17 | ) | | ||||||||||
Dividends |
1 | 5 | (4 | ) | (77.8 | ) | ||||||||||
Income from equity-accounted method |
(12 | ) | 0 | (13 | ) | | ||||||||||
Other operating income/expenses |
10 | 10 | (0 | ) | (0.7 | ) | ||||||||||
Gross income |
(252 | ) | (224 | ) | (27 | ) | 12.1 | |||||||||
Operating expenses |
(208 | ) | (191 | ) | (17 | ) | 8.7 | |||||||||
General administrative expenses |
(183 | ) | (164 | ) | (19 | ) | 11.6 | |||||||||
Personnel |
(69 | ) | (67 | ) | (2 | ) | 2.8 | |||||||||
Other general administrative expenses |
(115 | ) | (97 | ) | (17 | ) | 17.6 | |||||||||
Depreciation and amortisation |
(25 | ) | (27 | ) | 2 | (9.0 | ) | |||||||||
Net operating income |
(460 | ) | (416 | ) | (44 | ) | 10.5 | |||||||||
Net loan-loss provisions |
0 | 1 | (1 | ) | (89.6 | ) | ||||||||||
Other income |
(117 | ) | (72 | ) | (44 | ) | 61.4 | |||||||||
Ordinary profit before taxes |
(576 | ) | (487 | ) | (89 | ) | 18.4 | |||||||||
Tax on profit |
19 | 79 | (60 | ) | (76.0 | ) | ||||||||||
Ordinary profit from continuing operations |
(557 | ) | (408 | ) | (149 | ) | 36.6 | |||||||||
Net profit from discontinued operations |
0 | | 0 | | ||||||||||||
Ordinary consolidated profit |
(557 | ) | (408 | ) | (149 | ) | 36.6 | |||||||||
Minority interests |
27 | (3 | ) | 30 | | |||||||||||
Ordinary attributable profit to the Group |
(585 | ) | (405 | ) | (179 | ) | 44.2 | |||||||||
Net capital gains and provisions |
| | | | ||||||||||||
Attributable profit to the Group |
(585 | ) | (405 | ) | (179 | ) | 44.2 | |||||||||
|
||||||||||||||||
Variation | ||||||||||||||||
31.03.15 | 31.03.14 | Amount | % | |||||||||||||
Balance sheet |
||||||||||||||||
Trading portfolio (w/o loans) |
3,866 | 2,947 | 919 | 31.2 | ||||||||||||
Available-for-sale financial assets |
7,748 | 6,892 | 855 | 12.4 | ||||||||||||
Investments |
816 | 276 | 540 | 195.8 | ||||||||||||
Goodwill |
28,667 | 26,056 | 2,610 | 10.0 | ||||||||||||
Liquidity lent to the Group |
34,627 | 28,985 | 5,642 | 19.5 | ||||||||||||
Capital assigned to Group areas |
80,711 | 70,542 | 10,169 | 14.4 | ||||||||||||
Other assets |
63,459 | 49,132 | 14,327 | 29.2 | ||||||||||||
Total assets/liabilities & shareholders equity |
219,894 | 184,831 | 35,064 | 19.0 | ||||||||||||
Customer deposits * |
2,597 | 1,379 | 1,218 | 88.3 | ||||||||||||
Marketable debt securities * |
53,504 | 62,102 | (8,597 | ) | (13.8 | ) | ||||||||||
Subordinated debt |
5,855 | 4,173 | 1,682 | 40.3 | ||||||||||||
Other liabilities |
62,520 | 45,195 | 17,324 | 38.3 | ||||||||||||
Stockholders equity *** |
95,418 | 71,982 | 23,437 | 32.6 | ||||||||||||
Other managed and marketed customer funds |
| | | | ||||||||||||
Mutual funds |
| | | | ||||||||||||
Pension funds |
| | | | ||||||||||||
Managed portfolios |
| | | | ||||||||||||
Managed and marketed customer funds |
61,956 | 67,654 | (5,697 | ) | (8.4 | ) |
(**).- | Including all on-balance sheet balances for this item |
(**).- | Capital + reserves + profit + valuation adjustments |
Resources | ||||||||||||||||
Number of employees |
2,853 | 2,527 | 326 | 12.9 |
80
Corporate Activities
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
(534 | ) | (489 | ) | (461 | ) | (453 | ) | (483 | ) | ||||||||||
Net fees |
(8 | ) | (6 | ) | (5 | ) | (18 | ) | (15 | ) | ||||||||||
Gains (losses) on financial transactions |
302 | 248 | 456 | 449 | 247 | |||||||||||||||
Other operating income |
16 | 10 | 20 | 14 | (1 | ) | ||||||||||||||
Dividends |
5 | 10 | 11 | 5 | 1 | |||||||||||||||
Income from equity-accounted method |
0 | (15 | ) | (10 | ) | (3 | ) | (12 | ) | |||||||||||
Other operating income/expenses |
10 | 15 | 19 | 13 | 10 | |||||||||||||||
Gross income |
(224 | ) | (237 | ) | 10 | (7 | ) | (252 | ) | |||||||||||
Operating expenses |
(191 | ) | (197 | ) | (194 | ) | (181 | ) | (208 | ) | ||||||||||
General administrative expenses |
(164 | ) | (156 | ) | (163 | ) | (169 | ) | (183 | ) | ||||||||||
Personnel |
(67 | ) | (62 | ) | (39 | ) | (75 | ) | (69 | ) | ||||||||||
Other general administrative expenses |
(97 | ) | (94 | ) | (124 | ) | (94 | ) | (115 | ) | ||||||||||
Depreciation and amortisation |
(27 | ) | (41 | ) | (30 | ) | (12 | ) | (25 | ) | ||||||||||
Net operating income |
(416 | ) | (434 | ) | (183 | ) | (188 | ) | (460 | ) | ||||||||||
Net loan-loss provisions |
1 | (1 | ) | 0 | 2 | 0 | ||||||||||||||
Other income |
(72 | ) | (67 | ) | (90 | ) | (342 | ) | (117 | ) | ||||||||||
Ordinary profit before taxes |
(487 | ) | (502 | ) | (273 | ) | (529 | ) | (576 | ) | ||||||||||
Tax on profit |
79 | 59 | 11 | (143 | ) | 19 | ||||||||||||||
Ordinary profit from continuing operations |
(408 | ) | (444 | ) | (262 | ) | (671 | ) | (557 | ) | ||||||||||
Net profit from discontinued operations |
| | | | 0 | |||||||||||||||
Ordinary consolidated profit |
(408 | ) | (444 | ) | (262 | ) | (671 | ) | (557 | ) | ||||||||||
Minority interests |
(3 | ) | (0 | ) | (2 | ) | 9 | 27 | ||||||||||||
Ordinary attributable profit to the Group |
(405 | ) | (444 | ) | (259 | ) | (681 | ) | (585 | ) | ||||||||||
Net capital gains and provisions |
| | | | | |||||||||||||||
Attributable profit to the Group |
(405 | ) | (444 | ) | (259 | ) | (681 | ) | (585 | ) | ||||||||||
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
Balance sheet |
||||||||||||||||||||
Trading portfolio (w/o loans) |
2,947 | 3,297 | 3,934 | 2,916 | 3,866 | |||||||||||||||
Available-for-sale financial assets |
6,892 | 6,863 | 6,375 | 7,285 | 7,748 | |||||||||||||||
Investments |
276 | 542 | 593 | 643 | 816 | |||||||||||||||
Goodwill |
26,056 | 26,663 | 27,364 | 27,548 | 28,667 | |||||||||||||||
Liquidity lent to the Group |
28,985 | 24,882 | 26,437 | 42,130 | 34,627 | |||||||||||||||
Capital assigned to Group areas |
70,542 | 70,229 | 71,157 | 72,189 | 80,711 | |||||||||||||||
Other assets |
49,132 | 53,591 | 52,134 | 56,131 | 63,459 | |||||||||||||||
Total assets/liabilities & shareholders equity |
184,831 | 186,067 | 187,994 | 208,842 | 219,894 | |||||||||||||||
Customer deposits* |
1,379 | 1,563 | 1,665 | 5,279 | 2,597 | |||||||||||||||
Marketable debt securities* |
62,102 | 60,754 | 56,539 | 59,954 | 53,504 | |||||||||||||||
Subordinated debt |
4,173 | 5,263 | 3,481 | 4,107 | 5,855 | |||||||||||||||
Other liabilities |
45,195 | 45,281 | 51,504 | 63,229 | 62,520 | |||||||||||||||
Stockholders equity*** |
71,982 | 73,206 | 74,806 | 76,272 | 95,418 | |||||||||||||||
Other managed and marketed customer funds |
| | | | | |||||||||||||||
Mutual funds |
| | | | | |||||||||||||||
Pension funds |
| | | | | |||||||||||||||
Managed portfolios |
| | | | | |||||||||||||||
Managed and marketed customer funds |
67,654 | 67,580 | 61,685 | 69,340 | 61,956 |
(**).- | Including all on-balance sheet balances for this item |
(**).- | Capital + reserves + profit + valuation adjustments |
81
Retail Banking
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
7,786 | 6,957 | 828 | 11.9 | ||||||||||||
Net fees |
2,185 | 2,001 | 184 | 9.2 | ||||||||||||
Gains (losses) on financial transactions |
162 | 117 | 45 | 38.6 | ||||||||||||
Other operating income * |
165 | (1 | ) | 166 | | |||||||||||
Gross income |
10,298 | 9,074 | 1,223 | 13.5 | ||||||||||||
Operating expenses |
(4,618 | ) | (4,164 | ) | (454 | ) | 10.9 | |||||||||
General administrative expenses |
(4,112 | ) | (3,652 | ) | (460 | ) | 12.6 | |||||||||
Personnel |
(2,403 | ) | (2,130 | ) | (273 | ) | 12.8 | |||||||||
Other general administrative expenses |
(1,708 | ) | (1,521 | ) | (187 | ) | 12.3 | |||||||||
Depreciation and amortisation |
(506 | ) | (512 | ) | 7 | (1.3 | ) | |||||||||
Net operating income |
5,680 | 4,910 | 770 | 15.7 | ||||||||||||
Net loan-loss provisions |
(2,323 | ) | (2,512 | ) | 190 | (7.5 | ) | |||||||||
Other income |
(360 | ) | (270 | ) | (90 | ) | 33.5 | |||||||||
Profit before taxes |
2,998 | 2,128 | 869 | 40.8 | ||||||||||||
Tax on profit |
(781 | ) | (510 | ) | (271 | ) | 53.2 | |||||||||
Profit from continuing operations |
2,217 | 1,619 | 598 | 36.9 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Consolidated profit |
2,217 | 1,618 | 598 | 37.0 | ||||||||||||
Minority interests |
283 | 243 | 40 | 16.5 | ||||||||||||
Attributable profit to the Group |
1,933 | 1,375 | 558 | 40.6 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
82
Retail Banking
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
6,957 | 7,218 | 7,333 | 7,499 | 7,786 | |||||||||||||||
Net fees |
2,001 | 2,042 | 2,103 | 2,186 | 2,185 | |||||||||||||||
Gains (losses) on financial transactions |
117 | 90 | 219 | 221 | 162 | |||||||||||||||
Other operating income * |
(1 | ) | 74 | 50 | 102 | 165 | ||||||||||||||
Gross income |
9,074 | 9,423 | 9,705 | 10,008 | 10,298 | |||||||||||||||
Operating expenses |
(4,164 | ) | (4,207 | ) | (4,356 | ) | (4,509 | ) | (4,618 | ) | ||||||||||
General administrative expenses |
(3,652 | ) | (3,754 | ) | (3,880 | ) | (4,014 | ) | (4,112 | ) | ||||||||||
Personnel |
(2,130 | ) | (2,193 | ) | (2,261 | ) | (2,330 | ) | (2,403 | ) | ||||||||||
Other general administrative expenses |
(1,521 | ) | (1,561 | ) | (1,619 | ) | (1,684 | ) | (1,708 | ) | ||||||||||
Depreciation and amortisation |
(512 | ) | (452 | ) | (476 | ) | (495 | ) | (506 | ) | ||||||||||
Net operating income |
4,910 | 5,217 | 5,349 | 5,499 | 5,680 | |||||||||||||||
Net loan-loss provisions |
(2,512 | ) | (2,363 | ) | (2,562 | ) | (2,303 | ) | (2,323 | ) | ||||||||||
Other income |
(270 | ) | (339 | ) | (410 | ) | (329 | ) | (360 | ) | ||||||||||
Profit before taxes |
2,128 | 2,514 | 2,377 | 2,868 | 2,998 | |||||||||||||||
Tax on profit |
(510 | ) | (615 | ) | (533 | ) | (620 | ) | (781 | ) | ||||||||||
Profit from continuing operations |
1,619 | 1,900 | 1,844 | 2,248 | 2,217 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Consolidated profit |
1,618 | 1,900 | 1,838 | 2,228 | 2,217 | |||||||||||||||
Minority interests |
243 | 279 | 257 | 253 | 283 | |||||||||||||||
Attributable profit to the Group |
1,375 | 1,621 | 1,581 | 1,975 | 1,933 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
83
Retail Banking
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
7,786 | 7,396 | 390 | 5.3 | ||||||||||||
Net fees |
2,185 | 2,093 | 92 | 4.4 | ||||||||||||
Gains (losses) on financial transactions |
162 | 129 | 33 | 25.5 | ||||||||||||
Other operating income * |
165 | 3 | 162 | | ||||||||||||
Gross income |
10,298 | 9,620 | 677 | 7.0 | ||||||||||||
Operating expenses |
(4,618 | ) | (4,396 | ) | (222 | ) | 5.0 | |||||||||
General administrative expenses |
(4,112 | ) | (3,851 | ) | (260 | ) | 6.8 | |||||||||
Personnel |
(2,403 | ) | (2,249 | ) | (155 | ) | 6.9 | |||||||||
Other general administrative expenses |
(1,708 | ) | (1,603 | ) | (105 | ) | 6.6 | |||||||||
Depreciation and amortisation |
(506 | ) | (545 | ) | 39 | (7.1 | ) | |||||||||
Net operating income |
5,680 | 5,224 | 456 | 8.7 | ||||||||||||
Net loan-loss provisions |
(2,323 | ) | (2,675 | ) | 353 | (13.2 | ) | |||||||||
Other income |
(360 | ) | (278 | ) | (82 | ) | 29.7 | |||||||||
Profit before taxes |
2,998 | 2,272 | 726 | 32.0 | ||||||||||||
Tax on profit |
(781 | ) | (544 | ) | (237 | ) | 43.5 | |||||||||
Profit from continuing operations |
2,217 | 1,727 | 489 | 28.3 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Consolidated profit |
2,217 | 1,727 | 490 | 28.3 | ||||||||||||
Minority interests |
283 | 259 | 24 | 9.3 | ||||||||||||
Attributable profit to the Group |
1,933 | 1,468 | 465 | 31.7 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
84
Retail Banking
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
7,396 | 7,540 | 7,546 | 7,740 | 7,786 | |||||||||||||||
Net fees |
2,093 | 2,103 | 2,136 | 2,231 | 2,185 | |||||||||||||||
Gains (losses) on financial transactions |
129 | 101 | 232 | 227 | 162 | |||||||||||||||
Other operating income * |
3 | 81 | 57 | 110 | 165 | |||||||||||||||
Gross income |
9,620 | 9,825 | 9,971 | 10,309 | 10,298 | |||||||||||||||
Operating expenses |
(4,396 | ) | (4,372 | ) | (4,465 | ) | (4,640 | ) | (4,618 | ) | ||||||||||
General administrative expenses |
(3,851 | ) | (3,900 | ) | (3,977 | ) | (4,128 | ) | (4,112 | ) | ||||||||||
Personnel |
(2,249 | ) | (2,284 | ) | (2,323 | ) | (2,399 | ) | (2,403 | ) | ||||||||||
Other general administrative expenses |
(1,603 | ) | (1,616 | ) | (1,654 | ) | (1,729 | ) | (1,708 | ) | ||||||||||
Depreciation and amortisation |
(545 | ) | (471 | ) | (488 | ) | (511 | ) | (506 | ) | ||||||||||
Net operating income |
5,224 | 5,454 | 5,506 | 5,669 | 5,680 | |||||||||||||||
Net loan-loss provisions |
(2,675 | ) | (2,454 | ) | (2,634 | ) | (2,376 | ) | (2,323 | ) | ||||||||||
Other income |
(278 | ) | (339 | ) | (404 | ) | (330 | ) | (360 | ) | ||||||||||
Profit before taxes |
2,272 | 2,660 | 2,469 | 2,963 | 2,998 | |||||||||||||||
Tax on profit |
(544 | ) | (652 | ) | (552 | ) | (637 | ) | (781 | ) | ||||||||||
Profit from continuing operations |
1,727 | 2,009 | 1,917 | 2,326 | 2,217 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Consolidated profit |
1,727 | 2,008 | 1,910 | 2,307 | 2,217 | |||||||||||||||
Minority interests |
259 | 294 | 264 | 267 | 283 | |||||||||||||||
Attributable profit to the Group |
1,468 | 1,714 | 1,646 | 2,040 | 1,933 |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
85
Retail Banking Continental Europe
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,037 | 1,862 | 174 | 9.4 | ||||||||||||
Net fees |
704 | 733 | (29 | ) | (3.9 | ) | ||||||||||
Gains (losses) on financial transactions |
69 | 38 | 31 | 80.8 | ||||||||||||
Other operating income * |
66 | (23 | ) | 89 | | |||||||||||
Gross income |
2,877 | 2,611 | 266 | 10.2 | ||||||||||||
Operating expenses |
(1,375 | ) | (1,366 | ) | (8 | ) | 0.6 | |||||||||
General administrative expenses |
(1,240 | ) | (1,211 | ) | (29 | ) | 2.4 | |||||||||
Personnel |
(738 | ) | (740 | ) | 2 | (0.2 | ) | |||||||||
Other general administrative expenses |
(502 | ) | (472 | ) | (30 | ) | 6.5 | |||||||||
Depreciation and amortisation |
(134 | ) | (155 | ) | 20 | (13.2 | ) | |||||||||
Net operating income |
1,502 | 1,245 | 257 | 20.7 | ||||||||||||
Net loan-loss provisions |
(537 | ) | (621 | ) | 83 | (13.4 | ) | |||||||||
Other income |
(64 | ) | (63 | ) | (2 | ) | 3.0 | |||||||||
Profit before taxes |
900 | 561 | 339 | 60.4 | ||||||||||||
Tax on profit |
(235 | ) | (126 | ) | (109 | ) | 86.7 | |||||||||
Profit from continuing operations |
665 | 435 | 230 | 52.7 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Consolidated profit |
665 | 435 | 230 | 52.8 | ||||||||||||
Minority interests |
69 | 36 | 33 | 93.2 | ||||||||||||
Attributable profit to the Group |
596 | 400 | 196 | 49.2 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
86
Retail Banking Continental Europe
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,862 | 1,932 | 1,922 | 2,002 | 2,037 | |||||||||||||||
Net fees |
733 | 719 | 704 | 724 | 704 | |||||||||||||||
Gains (losses) on financial transactions |
38 | 53 | 42 | 174 | 69 | |||||||||||||||
Other operating income * |
(23 | ) | (8 | ) | (21 | ) | 12 | 66 | ||||||||||||
Gross income |
2,611 | 2,696 | 2,647 | 2,912 | 2,877 | |||||||||||||||
Operating expenses |
(1,366 | ) | (1,340 | ) | (1,314 | ) | (1,337 | ) | (1,375 | ) | ||||||||||
General administrative expenses |
(1,211 | ) | (1,205 | ) | (1,180 | ) | (1,196 | ) | (1,240 | ) | ||||||||||
Personnel |
(740 | ) | (728 | ) | (718 | ) | (735 | ) | (738 | ) | ||||||||||
Other general administrative expenses |
(472 | ) | (477 | ) | (462 | ) | (462 | ) | (502 | ) | ||||||||||
Depreciation and amortisation |
(155 | ) | (135 | ) | (134 | ) | (141 | ) | (134 | ) | ||||||||||
Net operating income |
1,245 | 1,356 | 1,333 | 1,574 | 1,502 | |||||||||||||||
Net loan-loss provisions |
(621 | ) | (588 | ) | (568 | ) | (563 | ) | (537 | ) | ||||||||||
Other income |
(63 | ) | (97 | ) | (89 | ) | 42 | (64 | ) | |||||||||||
Profit before taxes |
561 | 671 | 676 | 1,054 | 900 | |||||||||||||||
Tax on profit |
(126 | ) | (165 | ) | (169 | ) | (294 | ) | (235 | ) | ||||||||||
Profit from continuing operations |
435 | 506 | 506 | 760 | 665 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Consolidated profit |
435 | 506 | 500 | 740 | 665 | |||||||||||||||
Minority interests |
36 | 37 | 45 | 48 | 69 | |||||||||||||||
Attributable profit to the Group |
400 | 469 | 455 | 692 | 596 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
87
Retail Banking Continental Europe
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
2,037 | 1,858 | 178 | 9.6 | ||||||||||||
Net fees |
704 | 733 | (28 | ) | (3.9 | ) | ||||||||||
Gains (losses) on financial transactions |
69 | 38 | 31 | 80.8 | ||||||||||||
Other operating income * |
66 | (23 | ) | 89 | | |||||||||||
Gross income |
2,877 | 2,606 | 270 | 10.4 | ||||||||||||
Operating expenses |
(1,375 | ) | (1,364 | ) | (10 | ) | 0.7 | |||||||||
General administrative expenses |
(1,240 | ) | (1,210 | ) | (30 | ) | 2.5 | |||||||||
Personnel |
(738 | ) | (739 | ) | 1 | (0.1 | ) | |||||||||
Other general administrative expenses |
(502 | ) | (471 | ) | (31 | ) | 6.7 | |||||||||
Depreciation and amortisation |
(134 | ) | (155 | ) | 20 | (13.1 | ) | |||||||||
Net operating income |
1,502 | 1,242 | 260 | 20.9 | ||||||||||||
Net loan-loss provisions |
(537 | ) | (620 | ) | 82 | (13.3 | ) | |||||||||
Other income |
(64 | ) | (63 | ) | (2 | ) | 3.0 | |||||||||
Profit before taxes |
900 | 560 | 341 | 60.9 | ||||||||||||
Tax on profit |
(235 | ) | (125 | ) | (110 | ) | 87.4 | |||||||||
Profit from continuing operations |
665 | 434 | 231 | 53.2 | ||||||||||||
Net profit from discontinued operations |
0 | (0 | ) | 0 | | |||||||||||
Consolidated profit |
665 | 434 | 231 | 53.3 | ||||||||||||
Minority interests |
69 | 36 | 33 | 93.5 | ||||||||||||
Attributable profit to the Group |
596 | 398 | 198 | 49.6 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
88
Retail Banking Continental Europe
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,858 | 1,925 | 1,916 | 2,001 | 2,037 | |||||||||||||||
Net fees |
733 | 718 | 703 | 724 | 704 | |||||||||||||||
Gains (losses) on financial transactions |
38 | 53 | 42 | 174 | 69 | |||||||||||||||
Other operating income * |
(23 | ) | (8 | ) | (21 | ) | 12 | 66 | ||||||||||||
Gross income |
2,606 | 2,688 | 2,640 | 2,910 | 2,877 | |||||||||||||||
Operating expenses |
(1,364 | ) | (1,337 | ) | (1,312 | ) | (1,337 | ) | (1,375 | ) | ||||||||||
General administrative expenses |
(1,210 | ) | (1,202 | ) | (1,177 | ) | (1,196 | ) | (1,240 | ) | ||||||||||
Personnel |
(739 | ) | (727 | ) | (717 | ) | (735 | ) | (738 | ) | ||||||||||
Other general administrative expenses |
(471 | ) | (475 | ) | (461 | ) | (461 | ) | (502 | ) | ||||||||||
Depreciation and amortisation |
(155 | ) | (134 | ) | (134 | ) | (141 | ) | (134 | ) | ||||||||||
Net operating income |
1,242 | 1,351 | 1,329 | 1,574 | 1,502 | |||||||||||||||
Net loan-loss provisions |
(620 | ) | (587 | ) | (567 | ) | (562 | ) | (537 | ) | ||||||||||
Other income |
(63 | ) | (96 | ) | (89 | ) | 42 | (64 | ) | |||||||||||
Profit before taxes |
560 | 668 | 673 | 1,054 | 900 | |||||||||||||||
Tax on profit |
(125 | ) | (164 | ) | (169 | ) | (294 | ) | (235 | ) | ||||||||||
Profit from continuing operations |
434 | 503 | 504 | 760 | 665 | |||||||||||||||
Net profit from discontinued operations |
(0 | ) | (0 | ) | (7 | ) | (19 | ) | 0 | |||||||||||
Consolidated profit |
434 | 503 | 498 | 741 | 665 | |||||||||||||||
Minority interests |
36 | 36 | 44 | 48 | 69 | |||||||||||||||
Attributable profit to the Group |
398 | 467 | 453 | 692 | 596 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
89
Retail Banking United Kingdom
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,175 | 978 | 197 | 20.1 | ||||||||||||
Net fees |
230 | 206 | 24 | 11.4 | ||||||||||||
Gains (losses) on financial transactions |
4 | 21 | (17 | ) | (80.5 | ) | ||||||||||
Other operating income * |
3 | 5 | (1 | ) | (28.9 | ) | ||||||||||
Gross income |
1,412 | 1,210 | 202 | 16.7 | ||||||||||||
Operating expenses |
(722 | ) | (625 | ) | (97 | ) | 15.5 | |||||||||
General administrative expenses |
(608 | ) | (512 | ) | (96 | ) | 18.8 | |||||||||
Personnel |
(399 | ) | (334 | ) | (65 | ) | 19.5 | |||||||||
Other general administrative expenses |
(209 | ) | (178 | ) | (31 | ) | 17.5 | |||||||||
Depreciation and amortisation |
(113 | ) | (113 | ) | (1 | ) | 0.6 | |||||||||
Net operating income |
690 | 586 | 105 | 17.9 | ||||||||||||
Net loan-loss provisions |
(72 | ) | (116 | ) | 44 | (37.8 | ) | |||||||||
Other income |
(56 | ) | (43 | ) | (13 | ) | 30.2 | |||||||||
Profit before taxes |
562 | 426 | 136 | 31.9 | ||||||||||||
Tax on profit |
(111 | ) | (86 | ) | (25 | ) | 29.5 | |||||||||
Profit from continuing operations |
451 | 341 | 111 | 32.5 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
451 | 341 | 111 | 32.5 | ||||||||||||
Minority interests |
8 | | 8 | | ||||||||||||
Attributable profit to the Group |
443 | 341 | 103 | 30.2 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
90
Retail Banking United Kingdom
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
978 | 1,017 | 1,078 | 1,110 | 1,175 | |||||||||||||||
Net fees |
206 | 201 | 210 | 208 | 230 | |||||||||||||||
Gains (losses) on financial transactions |
21 | 16 | (2 | ) | (32 | ) | 4 | |||||||||||||
Other operating income * |
5 | 4 | 8 | 4 | 3 | |||||||||||||||
Gross income |
1,210 | 1,239 | 1,294 | 1,290 | 1,412 | |||||||||||||||
Operating expenses |
(625 | ) | (629 | ) | (646 | ) | (692 | ) | (722 | ) | ||||||||||
General administrative expenses |
(512 | ) | (524 | ) | (553 | ) | (576 | ) | (608 | ) | ||||||||||
Personnel |
(334 | ) | (342 | ) | (367 | ) | (368 | ) | (399 | ) | ||||||||||
Other general administrative expenses |
(178 | ) | (183 | ) | (186 | ) | (207 | ) | (209 | ) | ||||||||||
Depreciation and amortisation |
(113 | ) | (105 | ) | (92 | ) | (116 | ) | (113 | ) | ||||||||||
Net operating income |
586 | 610 | 648 | 598 | 690 | |||||||||||||||
Net loan-loss provisions |
(116 | ) | (91 | ) | (87 | ) | (32 | ) | (72 | ) | ||||||||||
Other income |
(43 | ) | (60 | ) | (74 | ) | (134 | ) | (56 | ) | ||||||||||
Profit before taxes |
426 | 459 | 488 | 433 | 562 | |||||||||||||||
Tax on profit |
(86 | ) | (98 | ) | (105 | ) | (98 | ) | (111 | ) | ||||||||||
Profit from continuing operations |
341 | 361 | 383 | 334 | 451 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
341 | 361 | 383 | 334 | 451 | |||||||||||||||
Minority interests |
| | | | 8 | |||||||||||||||
Attributable profit to the Group |
341 | 361 | 383 | 334 | 443 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
91
Retail Banking United Kingdom
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,175 | 1,090 | 85 | 7.8 | ||||||||||||
Net fees |
230 | 230 | (0 | ) | (0.0 | ) | ||||||||||
Gains (losses) on financial transactions |
4 | 24 | (20 | ) | (82.5 | ) | ||||||||||
Other operating income * |
3 | 5 | (2 | ) | (36.2 | ) | ||||||||||
Gross income |
1,412 | 1,349 | 63 | 4.7 | ||||||||||||
Operating expenses |
(722 | ) | (696 | ) | (25 | ) | 3.6 | |||||||||
General administrative expenses |
(608 | ) | (571 | ) | (38 | ) | 6.6 | |||||||||
Personnel |
(399 | ) | (372 | ) | (27 | ) | 7.2 | |||||||||
Other general administrative expenses |
(209 | ) | (199 | ) | (11 | ) | 5.4 | |||||||||
Depreciation and amortisation |
(113 | ) | (126 | ) | 12 | (9.8 | ) | |||||||||
Net operating income |
690 | 653 | 38 | 5.8 | ||||||||||||
Net loan-loss provisions |
(72 | ) | (130 | ) | 57 | (44.2 | ) | |||||||||
Other income |
(56 | ) | (48 | ) | (8 | ) | 16.8 | |||||||||
Profit before taxes |
562 | 475 | 87 | 18.3 | ||||||||||||
Tax on profit |
(111 | ) | (96 | ) | (15 | ) | 16.2 | |||||||||
Profit from continuing operations |
451 | 380 | 72 | 18.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
451 | 380 | 72 | 18.9 | ||||||||||||
Minority interests |
8 | | 8 | | ||||||||||||
Attributable profit to the Group |
443 | 380 | 64 | 16.8 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
92
Retail Banking United Kingdom
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,090 | 1,116 | 1,152 | 1,180 | 1,175 | |||||||||||||||
Net fees |
230 | 220 | 224 | 221 | 230 | |||||||||||||||
Gains (losses) on financial transactions |
24 | 18 | (2 | ) | (35 | ) | 4 | |||||||||||||
Other operating income * |
5 | 5 | 9 | 4 | 3 | |||||||||||||||
Gross income |
1,349 | 1,359 | 1,382 | 1,370 | 1,412 | |||||||||||||||
Operating expenses |
(696 | ) | (690 | ) | (689 | ) | (736 | ) | (722 | ) | ||||||||||
General administrative expenses |
(571 | ) | (575 | ) | (591 | ) | (612 | ) | (608 | ) | ||||||||||
Personnel |
(372 | ) | (375 | ) | (393 | ) | (392 | ) | (399 | ) | ||||||||||
Other general administrative expenses |
(199 | ) | (201 | ) | (198 | ) | (220 | ) | (209 | ) | ||||||||||
Depreciation and amortisation |
(126 | ) | (115 | ) | (98 | ) | (124 | ) | (113 | ) | ||||||||||
Net operating income |
653 | 669 | 693 | 635 | 690 | |||||||||||||||
Net loan-loss provisions |
(130 | ) | (99 | ) | (92 | ) | (32 | ) | (72 | ) | ||||||||||
Other income |
(48 | ) | (66 | ) | (79 | ) | (144 | ) | (56 | ) | ||||||||||
Profit before taxes |
475 | 504 | 521 | 459 | 562 | |||||||||||||||
Tax on profit |
(96 | ) | (107 | ) | (113 | ) | (105 | ) | (111 | ) | ||||||||||
Profit from continuing operations |
380 | 397 | 409 | 354 | 451 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
380 | 397 | 409 | 354 | 451 | |||||||||||||||
Minority interests |
| | | | 8 | |||||||||||||||
Attributable profit to the Group |
380 | 397 | 409 | 354 | 443 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
93
Retail Banking United Kingdom
£ million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
873 | 810 | 63 | 7.8 | ||||||||||||
Net fees |
171 | 171 | (0 | ) | (0.0 | ) | ||||||||||
Gains (losses) on financial transactions |
3 | 18 | (15 | ) | (82.5 | ) | ||||||||||
Other operating income * |
3 | 4 | (1 | ) | (36.2 | ) | ||||||||||
Gross income |
1,049 | 1,002 | 47 | 4.7 | ||||||||||||
Operating expenses |
(536 | ) | (517 | ) | (19 | ) | 3.6 | |||||||||
General administrative expenses |
(452 | ) | (424 | ) | (28 | ) | 6.6 | |||||||||
Personnel |
(296 | ) | (276 | ) | (20 | ) | 7.2 | |||||||||
Other general administrative expenses |
(156 | ) | (148 | ) | (8 | ) | 5.4 | |||||||||
Depreciation and amortisation |
(84 | ) | (93 | ) | 9 | (9.8 | ) | |||||||||
Net operating income |
513 | 485 | 28 | 5.8 | ||||||||||||
Net loan-loss provisions |
(54 | ) | (96 | ) | 43 | (44.2 | ) | |||||||||
Other income |
(41 | ) | (35 | ) | (6 | ) | 16.8 | |||||||||
Profit before taxes |
418 | 353 | 65 | 18.3 | ||||||||||||
Tax on profit |
(82 | ) | (71 | ) | (11 | ) | 16.2 | |||||||||
Profit from continuing operations |
335 | 282 | 53 | 18.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
335 | 282 | 53 | 18.9 | ||||||||||||
Minority interests |
6 | | 6 | | ||||||||||||
Attributable profit to the Group |
329 | 282 | 47 | 16.8 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
94
Retail Banking United Kingdom
£ million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
810 | 829 | 855 | 876 | 873 | |||||||||||||||
Net fees |
171 | 164 | 166 | 164 | 171 | |||||||||||||||
Gains (losses) on financial transactions |
18 | 13 | (2 | ) | (26 | ) | 3 | |||||||||||||
Other operating income * |
4 | 4 | 6 | 3 | 3 | |||||||||||||||
Gross income |
1,002 | 1,009 | 1,026 | 1,018 | 1,049 | |||||||||||||||
Operating expenses |
(517 | ) | (512 | ) | (512 | ) | (547 | ) | (536 | ) | ||||||||||
General administrative expenses |
(424 | ) | (427 | ) | (439 | ) | (455 | ) | (452 | ) | ||||||||||
Personnel |
(276 | ) | (278 | ) | (292 | ) | (291 | ) | (296 | ) | ||||||||||
Other general administrative expenses |
(148 | ) | (149 | ) | (147 | ) | (164 | ) | (156 | ) | ||||||||||
Depreciation and amortisation |
(93 | ) | (85 | ) | (73 | ) | (92 | ) | (84 | ) | ||||||||||
Net operating income |
485 | 497 | 515 | 471 | 513 | |||||||||||||||
Net loan-loss provisions |
(96 | ) | (74 | ) | (68 | ) | (24 | ) | (54 | ) | ||||||||||
Other income |
(35 | ) | (49 | ) | (59 | ) | (107 | ) | (41 | ) | ||||||||||
Profit before taxes |
353 | 374 | 387 | 341 | 418 | |||||||||||||||
Tax on profit |
(71 | ) | (80 | ) | (84 | ) | (78 | ) | (82 | ) | ||||||||||
Profit from continuing operations |
282 | 295 | 304 | 263 | 335 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
282 | 295 | 304 | 263 | 335 | |||||||||||||||
Minority interests |
| | | | 6 | |||||||||||||||
Attributable profit to the Group |
282 | 295 | 304 | 263 | 329 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
95
Retail Banking Latin America
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,178 | 3,038 | 139 | 4.6 | ||||||||||||
Net fees |
1,049 | 918 | 131 | 14.3 | ||||||||||||
Gains (losses) on financial transactions |
57 | 32 | 25 | 78.8 | ||||||||||||
Other operating income * |
3 | 1 | 1 | 103.8 | ||||||||||||
Gross income |
4,286 | 3,989 | 297 | 7.4 | ||||||||||||
Operating expenses |
(1,905 | ) | (1,711 | ) | (193 | ) | 11.3 | |||||||||
General administrative expenses |
(1,715 | ) | (1,526 | ) | (189 | ) | 12.4 | |||||||||
Personnel |
(947 | ) | (832 | ) | (115 | ) | 13.8 | |||||||||
Other general administrative expenses |
(768 | ) | (695 | ) | (74 | ) | 10.6 | |||||||||
Depreciation and amortisation |
(190 | ) | (185 | ) | (5 | ) | 2.6 | |||||||||
Net operating income |
2,382 | 2,278 | 104 | 4.6 | ||||||||||||
Net loan-loss provisions |
(1,074 | ) | (1,225 | ) | 151 | (12.3 | ) | |||||||||
Other income |
(221 | ) | (162 | ) | (59 | ) | 36.7 | |||||||||
Profit before taxes |
1,086 | 891 | 195 | 21.9 | ||||||||||||
Tax on profit |
(305 | ) | (225 | ) | (81 | ) | 36.0 | |||||||||
Profit from continuing operations |
781 | 667 | 115 | 17.2 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
781 | 667 | 115 | 17.2 | ||||||||||||
Minority interests |
107 | 163 | (57 | ) | (34.7 | ) | ||||||||||
Attributable profit to the Group |
674 | 503 | 171 | 34.1 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
96
Retail Banking Latin America
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
3,038 | 3,148 | 3,171 | 3,192 | 3,178 | |||||||||||||||
Net fees |
918 | 963 | 1,036 | 1,098 | 1,049 | |||||||||||||||
Gains (losses) on financial transactions |
32 | 7 | 122 | 24 | 57 | |||||||||||||||
Other operating income * |
1 | 43 | 23 | 22 | 3 | |||||||||||||||
Gross income |
3,989 | 4,161 | 4,351 | 4,336 | 4,286 | |||||||||||||||
Operating expenses |
(1,711 | ) | (1,779 | ) | (1,896 | ) | (1,933 | ) | (1,905 | ) | ||||||||||
General administrative expenses |
(1,526 | ) | (1,611 | ) | (1,703 | ) | (1,752 | ) | (1,715 | ) | ||||||||||
Personnel |
(832 | ) | (886 | ) | (926 | ) | (950 | ) | (947 | ) | ||||||||||
Other general administrative expenses |
(695 | ) | (725 | ) | (777 | ) | (801 | ) | (768 | ) | ||||||||||
Depreciation and amortisation |
(185 | ) | (168 | ) | (193 | ) | (181 | ) | (190 | ) | ||||||||||
Net operating income |
2,278 | 2,382 | 2,455 | 2,403 | 2,382 | |||||||||||||||
Net loan-loss provisions |
(1,225 | ) | (1,211 | ) | (1,322 | ) | (1,129 | ) | (1,074 | ) | ||||||||||
Other income |
(162 | ) | (180 | ) | (233 | ) | (266 | ) | (221 | ) | ||||||||||
Profit before taxes |
891 | 992 | 900 | 1,007 | 1,086 | |||||||||||||||
Tax on profit |
(225 | ) | (227 | ) | (185 | ) | (136 | ) | (305 | ) | ||||||||||
Profit from continuing operations |
667 | 764 | 715 | 871 | 781 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
667 | 764 | 715 | 871 | 781 | |||||||||||||||
Minority interests |
163 | 176 | 163 | 144 | 107 | |||||||||||||||
Attributable profit to the Group |
503 | 588 | 552 | 727 | 674 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
97
Retail Banking Latin America
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
3,178 | 3,134 | 43 | 1.4 | ||||||||||||
Net fees |
1,049 | 955 | 94 | 9.9 | ||||||||||||
Gains (losses) on financial transactions |
57 | 36 | 21 | 57.7 | ||||||||||||
Other operating income * |
3 | 1 | 2 | 127.6 | ||||||||||||
Gross income |
4,286 | 4,126 | 160 | 3.9 | ||||||||||||
Operating expenses |
(1,905 | ) | (1,773 | ) | (132 | ) | 7.4 | |||||||||
General administrative expenses |
(1,715 | ) | (1,582 | ) | (133 | ) | 8.4 | |||||||||
Personnel |
(947 | ) | (863 | ) | (83 | ) | 9.6 | |||||||||
Other general administrative expenses |
(768 | ) | (718 | ) | (50 | ) | 7.0 | |||||||||
Depreciation and amortisation |
(190 | ) | (192 | ) | 2 | (0.9 | ) | |||||||||
Net operating income |
2,382 | 2,353 | 28 | 1.2 | ||||||||||||
Net loan-loss provisions |
(1,074 | ) | (1,256 | ) | 182 | (14.5 | ) | |||||||||
Other income |
(221 | ) | (164 | ) | (57 | ) | 34.7 | |||||||||
Profit before taxes |
1,086 | 933 | 153 | 16.4 | ||||||||||||
Tax on profit |
(305 | ) | (234 | ) | (71 | ) | 30.6 | |||||||||
Profit from continuing operations |
781 | 699 | 82 | 11.7 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
781 | 699 | 82 | 11.7 | ||||||||||||
Minority interests |
107 | 170 | (63 | ) | (37.2 | ) | ||||||||||
Attributable profit to the Group |
674 | 529 | 145 | 27.4 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
98
Retail Banking Latin America
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
3,134 | 3,133 | 3,109 | 3,235 | 3,178 | |||||||||||||||
Net fees |
955 | 970 | 1,029 | 1,113 | 1,049 | |||||||||||||||
Gains (losses) on financial transactions |
36 | 14 | 125 | 27 | 57 | |||||||||||||||
Other operating income * |
1 | 43 | 22 | 20 | 3 | |||||||||||||||
Gross income |
4,126 | 4,160 | 4,285 | 4,395 | 4,286 | |||||||||||||||
Operating expenses |
(1,773 | ) | (1,786 | ) | (1,875 | ) | (1,959 | ) | (1,905 | ) | ||||||||||
General administrative expenses |
(1,582 | ) | (1,618 | ) | (1,685 | ) | (1,775 | ) | (1,715 | ) | ||||||||||
Personnel |
(863 | ) | (893 | ) | (920 | ) | (965 | ) | (947 | ) | ||||||||||
Other general administrative expenses |
(718 | ) | (725 | ) | (765 | ) | (810 | ) | (768 | ) | ||||||||||
Depreciation and amortisation |
(192 | ) | (167 | ) | (190 | ) | (184 | ) | (190 | ) | ||||||||||
Net operating income |
2,353 | 2,374 | 2,410 | 2,437 | 2,382 | |||||||||||||||
Net loan-loss provisions |
(1,256 | ) | (1,190 | ) | (1,286 | ) | (1,139 | ) | (1,074 | ) | ||||||||||
Other income |
(164 | ) | (173 | ) | (219 | ) | (264 | ) | (221 | ) | ||||||||||
Profit before taxes |
933 | 1,011 | 905 | 1,033 | 1,086 | |||||||||||||||
Tax on profit |
(234 | ) | (229 | ) | (186 | ) | (137 | ) | (305 | ) | ||||||||||
Profit from continuing operations |
699 | 782 | 720 | 896 | 781 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
699 | 782 | 720 | 896 | 781 | |||||||||||||||
Minority interests |
170 | 178 | 162 | 151 | 107 | |||||||||||||||
Attributable profit to the Group |
529 | 604 | 558 | 746 | 674 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
99
Retail Banking USA
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,397 | 1,079 | 318 | 29.5 | ||||||||||||
Net fees |
202 | 144 | 58 | 40.2 | ||||||||||||
Gains (losses) on financial transactions |
32 | 25 | 6 | 25.2 | ||||||||||||
Other operating income * |
93 | 16 | 77 | 483.0 | ||||||||||||
Gross income |
1,723 | 1,264 | 459 | 36.3 | ||||||||||||
Operating expenses |
(617 | ) | (462 | ) | (155 | ) | 33.6 | |||||||||
General administrative expenses |
(549 | ) | (402 | ) | (146 | ) | 36.4 | |||||||||
Personnel |
(320 | ) | (225 | ) | (95 | ) | 42.2 | |||||||||
Other general administrative expenses |
(228 | ) | (177 | ) | (51 | ) | 29.1 | |||||||||
Depreciation and amortisation |
(68 | ) | (60 | ) | (8 | ) | 14.2 | |||||||||
Net operating income |
1,106 | 802 | 304 | 37.9 | ||||||||||||
Net loan-loss provisions |
(639 | ) | (550 | ) | (89 | ) | 16.1 | |||||||||
Other income |
(18 | ) | (2 | ) | (16 | ) | 682.1 | |||||||||
Profit before taxes |
449 | 250 | 199 | 79.7 | ||||||||||||
Tax on profit |
(130 | ) | (74 | ) | (56 | ) | 76.1 | |||||||||
Profit from continuing operations |
319 | 176 | 143 | 81.3 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
319 | 176 | 143 | 81.3 | ||||||||||||
Minority interests |
100 | 44 | 56 | 126.6 | ||||||||||||
Attributable profit to the Group |
219 | 132 | 87 | 66.2 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
100
Retail Banking USA
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,079 | 1,121 | 1,163 | 1,195 | 1,397 | |||||||||||||||
Net fees |
144 | 159 | 154 | 156 | 202 | |||||||||||||||
Gains (losses) on financial transactions |
25 | 14 | 56 | 54 | 32 | |||||||||||||||
Other operating income * |
16 | 34 | 40 | 65 | 93 | |||||||||||||||
Gross income |
1,264 | 1,328 | 1,413 | 1,470 | 1,723 | |||||||||||||||
Operating expenses |
(462 | ) | (459 | ) | (500 | ) | (546 | ) | (617 | ) | ||||||||||
General administrative expenses |
(402 | ) | (414 | ) | (444 | ) | (490 | ) | (549 | ) | ||||||||||
Personnel |
(225 | ) | (238 | ) | (249 | ) | (276 | ) | (320 | ) | ||||||||||
Other general administrative expenses |
(177 | ) | (176 | ) | (195 | ) | (214 | ) | (228 | ) | ||||||||||
Depreciation and amortisation |
(60 | ) | (45 | ) | (56 | ) | (56 | ) | (68 | ) | ||||||||||
Net operating income |
802 | 869 | 913 | 924 | 1,106 | |||||||||||||||
Net loan-loss provisions |
(550 | ) | (474 | ) | (585 | ) | (579 | ) | (639 | ) | ||||||||||
Other income |
(2 | ) | (3 | ) | (14 | ) | 30 | (18 | ) | |||||||||||
Profit before taxes |
250 | 393 | 314 | 374 | 449 | |||||||||||||||
Tax on profit |
(74 | ) | (124 | ) | (73 | ) | (92 | ) | (130 | ) | ||||||||||
Profit from continuing operations |
176 | 268 | 241 | 282 | 319 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
176 | 268 | 241 | 282 | 319 | |||||||||||||||
Minority interests |
44 | 65 | 49 | 61 | 100 | |||||||||||||||
Attributable profit to the Group |
132 | 203 | 192 | 222 | 219 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
101
Retail Banking USA
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,397 | 1,313 | 83 | 6.3 | ||||||||||||
Net fees |
202 | 175 | 26 | 15.1 | ||||||||||||
Gains (losses) on financial transactions |
32 | 31 | 1 | 2.9 | ||||||||||||
Other operating income * |
93 | 19 | 73 | 378.9 | ||||||||||||
Gross income |
1,723 | 1,539 | 184 | 12.0 | ||||||||||||
Operating expenses |
(617 | ) | (562 | ) | (54 | ) | 9.7 | |||||||||
General administrative expenses |
(549 | ) | (490 | ) | (59 | ) | 12.0 | |||||||||
Personnel |
(320 | ) | (274 | ) | (46 | ) | 16.8 | |||||||||
Other general administrative expenses |
(228 | ) | (215 | ) | (13 | ) | 6.0 | |||||||||
Depreciation and amortisation |
(68 | ) | (72 | ) | 4 | (6.2 | ) | |||||||||
Net operating income |
1,106 | 977 | 129 | 13.3 | ||||||||||||
Net loan-loss provisions |
(639 | ) | (670 | ) | 31 | (4.6 | ) | |||||||||
Other income |
(18 | ) | (3 | ) | (16 | ) | 542.4 | |||||||||
Profit before taxes |
449 | 304 | 145 | 47.6 | ||||||||||||
Tax on profit |
(130 | ) | (90 | ) | (40 | ) | 44.7 | |||||||||
Profit from continuing operations |
319 | 214 | 105 | 48.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
319 | 214 | 105 | 48.9 | ||||||||||||
Minority interests |
100 | 54 | 46 | 86.1 | ||||||||||||
Attributable profit to the Group |
219 | 161 | 59 | 36.5 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
102
Retail Banking USA
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,313 | 1,366 | 1,369 | 1,325 | 1,397 | |||||||||||||||
Net fees |
175 | 194 | 181 | 172 | 202 | |||||||||||||||
Gains (losses) on financial transactions |
31 | 17 | 67 | 61 | 32 | |||||||||||||||
Other operating income * |
19 | 42 | 48 | 74 | 93 | |||||||||||||||
Gross income |
1,539 | 1,618 | 1,665 | 1,632 | 1,723 | |||||||||||||||
Operating expenses |
(562 | ) | (559 | ) | (589 | ) | (608 | ) | (617 | ) | ||||||||||
General administrative expenses |
(490 | ) | (504 | ) | (523 | ) | (546 | ) | (549 | ) | ||||||||||
Personnel |
(274 | ) | (290 | ) | (294 | ) | (308 | ) | (320 | ) | ||||||||||
Other general administrative expenses |
(215 | ) | (215 | ) | (230 | ) | (238 | ) | (228 | ) | ||||||||||
Depreciation and amortisation |
(72 | ) | (55 | ) | (66 | ) | (63 | ) | (68 | ) | ||||||||||
Net operating income |
977 | 1,059 | 1,075 | 1,024 | 1,106 | |||||||||||||||
Net loan-loss provisions |
(670 | ) | (577 | ) | (689 | ) | (643 | ) | (639 | ) | ||||||||||
Other income |
(3 | ) | (4 | ) | (17 | ) | 36 | (18 | ) | |||||||||||
Profit before taxes |
304 | 478 | 369 | 417 | 449 | |||||||||||||||
Tax on profit |
(90 | ) | (151 | ) | (85 | ) | (101 | ) | (130 | ) | ||||||||||
Profit from continuing operations |
214 | 327 | 284 | 316 | 319 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
214 | 327 | 284 | 316 | 319 | |||||||||||||||
Minority interests |
54 | 80 | 58 | 67 | 100 | |||||||||||||||
Attributable profit to the Group |
161 | 247 | 226 | 248 | 219 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
103
Retail Banking USA
US$ million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
1,571 | 1,477 | 94 | 6.3 | ||||||||||||
Net fees |
227 | 197 | 30 | 15.1 | ||||||||||||
Gains (losses) on financial transactions |
36 | 35 | 1 | 2.9 | ||||||||||||
Other operating income * |
104 | 22 | 83 | 378.9 | ||||||||||||
Gross income |
1,938 | 1,731 | 207 | 12.0 | ||||||||||||
Operating expenses |
(694 | ) | (632 | ) | (61 | ) | 9.7 | |||||||||
General administrative expenses |
(617 | ) | (551 | ) | (66 | ) | 12.0 | |||||||||
Personnel |
(360 | ) | (308 | ) | (52 | ) | 16.8 | |||||||||
Other general administrative expenses |
(257 | ) | (242 | ) | (15 | ) | 6.0 | |||||||||
Depreciation and amortisation |
(76 | ) | (82 | ) | 5 | (6.2 | ) | |||||||||
Net operating income |
1,244 | 1,099 | 146 | 13.3 | ||||||||||||
Net loan-loss provisions |
(719 | ) | (754 | ) | 35 | (4.6 | ) | |||||||||
Other income |
(21 | ) | (3 | ) | (18 | ) | 542.4 | |||||||||
Profit before taxes |
505 | 342 | 163 | 47.6 | ||||||||||||
Tax on profit |
(146 | ) | (101 | ) | (45 | ) | 44.7 | |||||||||
Profit from continuing operations |
359 | 241 | 118 | 48.9 | ||||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
359 | 241 | 118 | 48.9 | ||||||||||||
Minority interests |
112 | 60 | 52 | 86.1 | ||||||||||||
Attributable profit to the Group |
247 | 181 | 66 | 36.5 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
104
Retail Banking USA
US$ million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
1,477 | 1,536 | 1,540 | 1,490 | 1,571 | |||||||||||||||
Net fees |
197 | 218 | 203 | 194 | 227 | |||||||||||||||
Gains (losses) on financial transactions |
35 | 19 | 75 | 69 | 36 | |||||||||||||||
Other operating income * |
22 | 47 | 54 | 84 | 104 | |||||||||||||||
Gross income |
1,731 | 1,820 | 1,872 | 1,836 | 1,938 | |||||||||||||||
Operating expenses |
(632 | ) | (629 | ) | (663 | ) | (684 | ) | (694 | ) | ||||||||||
General administrative expenses |
(551 | ) | (567 | ) | (589 | ) | (614 | ) | (617 | ) | ||||||||||
Personnel |
(308 | ) | (326 | ) | (330 | ) | (346 | ) | (360 | ) | ||||||||||
Other general administrative expenses |
(242 | ) | (242 | ) | (258 | ) | (268 | ) | (257 | ) | ||||||||||
Depreciation and amortisation |
(82 | ) | (62 | ) | (74 | ) | (70 | ) | (76 | ) | ||||||||||
Net operating income |
1,099 | 1,192 | 1,210 | 1,152 | 1,244 | |||||||||||||||
Net loan-loss provisions |
(754 | ) | (649 | ) | (775 | ) | (723 | ) | (719 | ) | ||||||||||
Other income |
(3 | ) | (4 | ) | (19 | ) | 40 | (21 | ) | |||||||||||
Profit before taxes |
342 | 538 | 415 | 469 | 505 | |||||||||||||||
Tax on profit |
(101 | ) | (170 | ) | (96 | ) | (114 | ) | (146 | ) | ||||||||||
Profit from continuing operations |
241 | 368 | 319 | 355 | 359 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
241 | 368 | 319 | 355 | 359 | |||||||||||||||
Minority interests |
60 | 90 | 65 | 76 | 112 | |||||||||||||||
Attributable profit to the Group |
181 | 278 | 254 | 279 | 247 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
105
Global Wholesale Banking
EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
737 | 566 | 171 | 30.2 | ||||||||||||
Net fees |
352 | 336 | 17 | 5.0 | ||||||||||||
Gains (losses) on financial transactions |
286 | 348 | (61 | ) | (17.6 | ) | ||||||||||
Other operating income * |
22 | 32 | (10 | ) | (31.5 | ) | ||||||||||
Gross income |
1,398 | 1,281 | 116 | 9.1 | ||||||||||||
Operating expenses |
(500 | ) | (440 | ) | (61 | ) | 13.8 | |||||||||
General administrative expenses |
(442 | ) | (392 | ) | (50 | ) | 12.8 | |||||||||
Personnel |
(274 | ) | (248 | ) | (25 | ) | 10.3 | |||||||||
Other general administrative expenses |
(168 | ) | (144 | ) | (25 | ) | 17.1 | |||||||||
Depreciation and amortisation |
(59 | ) | (48 | ) | (10 | ) | 21.8 | |||||||||
Net operating income |
898 | 842 | 56 | 6.6 | ||||||||||||
Net loan-loss provisions |
(198 | ) | (107 | ) | (91 | ) | 84.5 | |||||||||
Other income |
4 | (19 | ) | 24 | | |||||||||||
Profit before taxes |
704 | 715 | (11 | ) | (1.6 | ) | ||||||||||
Tax on profit |
(201 | ) | (201 | ) | (0 | ) | 0.2 | |||||||||
Profit from continuing operations |
503 | 514 | (12 | ) | (2.3 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
503 | 514 | (12 | ) | (2.3 | ) | ||||||||||
Minority interests |
39 | 36 | 3 | 8.8 | ||||||||||||
Attributable profit to the Group |
464 | 479 | (15 | ) | (3.1 | ) |
(*).- | Including dividends, income from equity-accounted method and other operating income/expenses |
106
Global Wholesale Banking
EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
566 | 646 | 600 | 669 | 737 | |||||||||||||||
Net fees |
336 | 365 | 338 | 354 | 352 | |||||||||||||||
Gains (losses) on financial transactions |
348 | 173 | 276 | (50 | ) | 286 | ||||||||||||||
Other operating income * |
32 | 133 | 42 | 95 | 22 | |||||||||||||||
Gross income |
1,281 | 1,317 | 1,257 | 1,068 | 1,398 | |||||||||||||||
Operating expenses |
(440 | ) | (448 | ) | (467 | ) | (468 | ) | (500 | ) | ||||||||||
General administrative expenses |
(392 | ) | (398 | ) | (416 | ) | (417 | ) | (442 | ) | ||||||||||
Personnel |
(248 | ) | (251 | ) | (264 | ) | (255 | ) | (274 | ) | ||||||||||
Other general administrative expenses |
(144 | ) | (148 | ) | (152 | ) | (162 | ) | (168 | ) | ||||||||||
Depreciation and amortisation |
(48 | ) | (50 | ) | (51 | ) | (51 | ) | (59 | ) | ||||||||||
Net operating income |
842 | 869 | 789 | 599 | 898 | |||||||||||||||
Net loan-loss provisions |
(107 | ) | (197 | ) | (133 | ) | (105 | ) | (198 | ) | ||||||||||
Other income |
(19 | ) | (19 | ) | 1 | (65 | ) | 4 | ||||||||||||
Profit before taxes |
715 | 653 | 658 | 429 | 704 | |||||||||||||||
Tax on profit |
(201 | ) | (177 | ) | (188 | ) | (108 | ) | (201 | ) | ||||||||||
Profit from continuing operations |
514 | 476 | 469 | 321 | 503 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
514 | 476 | 469 | 321 | 503 | |||||||||||||||
Minority interests |
36 | 39 | 42 | 29 | 39 | |||||||||||||||
Attributable profit to the Group |
479 | 437 | 428 | 293 | 464 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
107
Global Wholesale Banking
Constant EUR million
Variation | ||||||||||||||||
1Q 15 | 1Q 14 | Amount | % | |||||||||||||
Income statement |
||||||||||||||||
Net interest income |
737 | 585 | 152 | 26.0 | ||||||||||||
Net fees |
352 | 350 | 3 | 0.8 | ||||||||||||
Gains (losses) on financial transactions |
286 | 359 | (73 | ) | (20.3 | ) | ||||||||||
Other operating income * |
22 | 33 | (11 | ) | (32.8 | ) | ||||||||||
Gross income |
1,398 | 1,327 | 71 | 5.4 | ||||||||||||
Operating expenses |
(500 | ) | (463 | ) | (37 | ) | 8.1 | |||||||||
General administrative expenses |
(442 | ) | (414 | ) | (28 | ) | 6.7 | |||||||||
Personnel |
(274 | ) | (263 | ) | (11 | ) | 4.1 | |||||||||
Other general administrative expenses |
(168 | ) | (151 | ) | (17 | ) | 11.2 | |||||||||
Depreciation and amortisation |
(59 | ) | (49 | ) | (10 | ) | 19.7 | |||||||||
Net operating income |
898 | 864 | 34 | 3.9 | ||||||||||||
Net loan-loss provisions |
(198 | ) | (108 | ) | (90 | ) | 83.6 | |||||||||
Other income |
4 | (20 | ) | 24 | | |||||||||||
Profit before taxes |
704 | 736 | (32 | ) | (4.4 | ) | ||||||||||
Tax on profit |
(201 | ) | (206 | ) | 4 | (2.2 | ) | |||||||||
Profit from continuing operations |
503 | 531 | (28 | ) | (5.3 | ) | ||||||||||
Net profit from discontinued operations |
| | | | ||||||||||||
Consolidated profit |
503 | 531 | (28 | ) | (5.3 | ) | ||||||||||
Minority interests |
39 | 37 | 2 | 4.7 | ||||||||||||
Attributable profit to the Group |
464 | 493 | (30 | ) | (6.0 | ) |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
108
Global Wholesale Banking
Constant EUR million
1Q 14 | 2Q 14 | 3Q 14 | 4Q 14 | 1Q 15 | ||||||||||||||||
Income statement |
||||||||||||||||||||
Net interest income |
585 | 657 | 607 | 680 | 737 | |||||||||||||||
Net fees |
350 | 373 | 342 | 363 | 352 | |||||||||||||||
Gains (losses) on financial transactions |
359 | 187 | 282 | (43 | ) | 286 | ||||||||||||||
Other operating income * |
33 | 132 | 42 | 95 | 22 | |||||||||||||||
Gross income |
1,327 | 1,350 | 1,273 | 1,095 | 1,398 | |||||||||||||||
Operating expenses |
(463 | ) | (466 | ) | (481 | ) | (482 | ) | (500 | ) | ||||||||||
General administrative expenses |
(414 | ) | (416 | ) | (429 | ) | (430 | ) | (442 | ) | ||||||||||
Personnel |
(263 | ) | (262 | ) | (272 | ) | (264 | ) | (274 | ) | ||||||||||
Other general administrative expenses |
(151 | ) | (154 | ) | (157 | ) | (166 | ) | (168 | ) | ||||||||||
Depreciation and amortisation |
(49 | ) | (50 | ) | (51 | ) | (52 | ) | (59 | ) | ||||||||||
Net operating income |
864 | 883 | 792 | 614 | 898 | |||||||||||||||
Net loan-loss provisions |
(108 | ) | (203 | ) | (137 | ) | (101 | ) | (198 | ) | ||||||||||
Other income |
(20 | ) | (19 | ) | 2 | (66 | ) | 4 | ||||||||||||
Profit before taxes |
736 | 661 | 657 | 446 | 704 | |||||||||||||||
Tax on profit |
(206 | ) | (179 | ) | (188 | ) | (112 | ) | (201 | ) | ||||||||||
Profit from continuing operations |
531 | 483 | 469 | 334 | 503 | |||||||||||||||
Net profit from discontinued operations |
| | | | | |||||||||||||||
Consolidated profit |
531 | 483 | 469 | 334 | 503 | |||||||||||||||
Minority interests |
37 | 40 | 42 | 30 | 39 | |||||||||||||||
Attributable profit to the Group |
493 | 442 | 428 | 304 | 464 |
(*).- Including dividends, income from equity-accounted method and other operating income/expenses
109
NPL ratio
%
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
|
||||||||||||||||||||
Continental Europe |
9.12 | 9.04 | 8.96 | 8.93 | 8.57 | |||||||||||||||
Spain |
7.61 | 7.59 | 7.57 | 7.38 | 7.25 | |||||||||||||||
Santander Consumer Finance |
4.14 | 4.07 | 3.97 | 4.82 | 4.52 | |||||||||||||||
Poland |
7.35 | 7.42 | 7.43 | 7.42 | 7.33 | |||||||||||||||
Portugal |
8.26 | 8.16 | 8.49 | 8.89 | 8.96 | |||||||||||||||
United Kingdom |
1.88 | 1.91 | 1.80 | 1.79 | 1.75 | |||||||||||||||
Latin America |
5.06 | 5.03 | 4.98 | 4.65 | 4.49 | |||||||||||||||
Brazil |
5.74 | 5.78 | 5.64 | 5.05 | 4.90 | |||||||||||||||
Mexico |
3.62 | 3.52 | 3.74 | 3.84 | 3.71 | |||||||||||||||
Chile |
5.99 | 5.94 | 5.98 | 5.97 | 5.88 | |||||||||||||||
USA |
2.88 | 2.93 | 2.68 | 2.54 | 2.30 | |||||||||||||||
Operating Areas |
5.54 | 5.46 | 5.29 | 5.19 | 4.87 | |||||||||||||||
Total Group |
5.52 | 5.45 | 5.28 | 5.19 | 4.85 |
110
Coverage ratio
%
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
|
||||||||||||||||||||
Continental Europe |
58.0 | 58.3 | 58.1 | 57.2 | 58.6 | |||||||||||||||
Spain |
44.6 | 44.9 | 45.5 | 45.5 | 46.6 | |||||||||||||||
Santander Consumer Finance |
105.1 | 105.2 | 106.4 | 100.1 | 103.6 | |||||||||||||||
Poland |
64.6 | 65.3 | 65.8 | 60.3 | 61.6 | |||||||||||||||
Portugal |
50.6 | 53.1 | 53.9 | 51.8 | 52.4 | |||||||||||||||
United Kingdom |
42.9 | 41.1 | 43.4 | 41.9 | 41.2 | |||||||||||||||
Latin America |
86.1 | 86.3 | 83.5 | 84.7 | 83.9 | |||||||||||||||
Brazil |
95.2 | 94.8 | 91.4 | 95.4 | 95.2 | |||||||||||||||
Mexico |
98.6 | 96.6 | 90.1 | 86.1 | 88.4 | |||||||||||||||
Chile |
50.7 | 51.7 | 52.3 | 52.4 | 52.0 | |||||||||||||||
USA |
163.3 | 165.0 | 184.1 | 192.8 | 210.7 | |||||||||||||||
Operating Areas |
66.0 | 66.4 | 67.0 | 66.6 | 68.4 | |||||||||||||||
Total Group |
66.3 | 66.8 | 67.5 | 67.2 | 68.9 |
111
Cost of credit
%
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
|
||||||||||||||||||||
Continental Europe |
1.21 | 1.14 | 1.08 | 1.02 | 0.96 | |||||||||||||||
Spain |
1.37 | 1.31 | 1.21 | 1.06 | 0.97 | |||||||||||||||
Santander Consumer Finance |
0.89 | 0.87 | 0.85 | 0.90 | 0.94 | |||||||||||||||
Poland |
0.98 | 0.92 | 0.95 | 1.04 | 1.00 | |||||||||||||||
Portugal |
0.63 | 0.55 | 0.47 | 0.50 | 0.45 | |||||||||||||||
United Kingdom |
0.23 | 0.22 | 0.19 | 0.14 | 0.11 | |||||||||||||||
Latin America |
4.24 | 3.95 | 3.77 | 3.59 | 3.42 | |||||||||||||||
Brazil |
5.82 | 5.38 | 5.14 | 4.91 | 4.63 | |||||||||||||||
Mexico |
3.59 | 3.58 | 3.26 | 2.98 | 2.92 | |||||||||||||||
Chile |
1.82 | 1.76 | 1.71 | 1.75 | 1.74 | |||||||||||||||
USA |
2.94 | 3.15 | 3.40 | 3.45 | 3.40 | |||||||||||||||
Operating Areas |
1.61 | 1.55 | 1.50 | 1.44 | 1.38 | |||||||||||||||
Total Group |
1.65 | 1.56 | 1.52 | 1.43 | 1.38 |
112
Risk-weighted assets
EUR million
31.03.14 | 30.06.14 | 30.09.14 | 31.12.14 | 31.03.15 | ||||||||||||||||
|
||||||||||||||||||||
Continental Europe |
208,030 | 207,629 | 205,734 | 205,943 | 216,407 | |||||||||||||||
Spain |
110,020 | 109,401 | 107,570 | 111,780 | 112,747 | |||||||||||||||
Santander Consumer Finance |
49,191 | 49,420 | 49,908 | 47,259 | 55,711 | |||||||||||||||
Poland |
16,131 | 16,285 | 16,575 | 16,813 | 17,329 | |||||||||||||||
Portugal |
16,646 | 16,776 | 16,266 | 16,121 | 15,804 | |||||||||||||||
Spains run-off real estate |
10,913 | 10,834 | 10,085 | 8,740 | 8,845 | |||||||||||||||
United Kingdom |
95,469 | 99,475 | 103,264 | 103,470 | 114,165 | |||||||||||||||
Latin America |
142,647 | 151,654 | 154,565 | 173,917 | 177,973 | |||||||||||||||
Brazil |
80,300 | 86,235 | 84,846 | 101,742 | 96,648 | |||||||||||||||
Mexico |
23,666 | 25,841 | 27,742 | 26,222 | 29,254 | |||||||||||||||
Chile |
25,158 | 26,013 | 27,220 | 29,102 | 32,252 | |||||||||||||||
USA |
57,490 | 60,771 | 67,442 | 73,322 | 84,489 | |||||||||||||||
Operating Areas |
503,636 | 519,529 | 531,005 | 556,652 | 593,034 | |||||||||||||||
Corporate Activities |
36,199 | 39,365 | 30,449 | 28,501 | 24,917 | |||||||||||||||
Total Group |
539,835 | 558,894 | 561,454 | 585,153 | 617,951 |
113
Item 4
ACTIVITY AND RESULTS FIRST QUARTER 2015, 28, April 2015, Santander
Important information 2 Banco Santander, S.A. (Santander) cautions that this presentation contains forward-looking statements. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macroeconomic, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. The risk factors that we have indicated in our past and future filings and reports, including those with the Securities and Exchange Commission of the United States of America (the SEC) could adversely affect our business and financial performance. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements. Forward-looking statements speak only as of the date on which they are made and are based on the knowledge, information available and views taken on the date on which they are made; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such persons own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in the presentation. In making this presentation available, Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever. Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. Note: Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast. The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businesses and local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segments my differ materially from those of such subsidiaries.
Agenda ? Group performance 1Q15 ? Business areas performance 1Q15 ? Conclusions ? Appendix
1Q15 Highlights 4 Profit growth while increasing profitability EUR million Attributable profit Higher commercial REVENUES, with net interest income performing better +32% 1,717 Good evolution of OPERATING EXPENSES, underpinned by efficiency plans 1,455 Efficiency ratio: 47.0% 1,303 +18% Lower loan-loss PROVISIONS with improved cost of credit General PROFIT growth by unit Higher year-on-year PROFITABILITY 1Q14 4Q14 1Q15 EPS: +6% RoTE: 11.5% (+1.1 p.p.)
1Q15 Highlights 5 Volumes growth, high solvency and improved credit quality Quarter-on-quarter growth Year-on-year growth Current Increase in LENDING. Growth EUR +7% +7% +14% +14% to individuals and companies +8% Constant +7% EUR +4% +3% Growth in FUNDS consistent with lower cost of liabilities Loans Deposits + Loans Deposits + Mutual funds Mutual funds NPL and coverage ratios CET1 Fully loaded Coverage ratio Better CREDIT QUALITY and 66% 69% lower cost of credit 9.7% 9.7% NPL ratio 5.52% Solid SOLVENCY ratios 4.85% Mar14 Mar15 Dec14(1) Mar15 NOTE: Loans and deposits excluding repos (1) Pro-forma, including capital increase in January 2015
Profit & Loss
Grupo Santander results 7 Year-on-year profit growth underpinned by lower provisions and good management of operating expenses 1Q15 Var. / 4Q14 Var. / 1Q14 % %* % %* NII + fee income 10,563 3.2 0.2 13.3 6.8 Gross income 11,444 3.7 0.7 13.0 6.8 Operating expenses -5,377 3.1 0.3 10.9 5.4 Net operating income 6,067 4.2 1.0 15.0 8.1 Loan-loss provisions -2,563 4.5 1.6 -4.9 -10.3 Profit before tax 2,990 15.9 11.1 39.1 29.3 Attributable profit 1,717 18.0 12.1 31.8 21.8 (*) Variations excluding exchange rate impact Note 1: The first quarter of 2014 included the capital gains obtained from the Altamira transaction (€385 million net) and SCUSAs IPO (€730 million net). A similar amount for restructuring costs and impairment of intangible assets was recorded. The impact of these amounts on profits was zero. The first quarter of 2015 does not included any amount for these concepts Note 2: The fourth quarter of 2014 recorded capital gains from the Insurance transaction (€250 million) and charges for a similar amount for non-recurring restructuring costs and provisions. The impact on profits was thus zero.
Main P&L items performance 8 Trends are maintained: higher gross income, control of costs and lower provisions EUR million Gross Constant EUR million Gross income income 11,444 11,243 11,368 11,444 10,961 11,040 10,922 +13% 10,715 +7% 10,488 10,124 1Q15 / 1Q14 1Q15 / 1Q14 Costs Costs +11% +5% 5,216 5,377 5,192 5,360 5,377 4,906 5,070 1Q15 / 1Q14 5,102 5,089 1Q15 / 1Q14 4,847 2,695 2,777 2,858 2,735 2,853 2,638 2,452 2,563 Provisions 2,521 2,563 Provisions -5% -10% 1Q15 / 1Q14 1Q15 / 1Q14 1Q14 2Q 3Q 4Q 1Q15 1Q14 2Q 3Q 4Q 1Q15
GROSS INCOME. 1Q15 / 1Q14 performance and detail by country 9 Growth over 1Q14 largely driven by net interest income. Gross income rose in all countries except Chile (UF) and Spain (lower trading gains) EUR million and % change in constant EUR Total gross income 1Q15 / 1Q14 (%) Business: +7% +6 Brazil 3,046 +589 +88 +52 11,444 USA 1,766 11 +591 10,124 Spain 1,764 -2 UK 1,551 +5 SCF 978 22 Mexico 833 +8 Chile 554 -3 Argentina 372 33 1Q14 FX Net int. Fee Trading gains 1Q15 Gross income income and Other* Gross Poland 340 +2 income income Portugal 238 +4 (*) Other includes income from equity accounted method, dividends and other operating results
GROSS INCOME. Quarterly performance 10 Sustained gross income growth driven by net interest income Gross incomeGroup Constant EUR million Net interest income Up due to higher volumes and lower funding cost 7,966 8,038 7,703 7,691 7,450 Lending spreads impacted by change of mix and tougher competition Fee income Stable. Impacted by environment and regulation 2,578 Q-o-Q drop due to higher insurance revenues 2,436 2,472 2,476 2,524 in Brazil in 4Q14 Trading gains Lower structural weight in gross income 970 791 695 Y-o-Y drop due to lower revenues from hedging 537 634 1Q14 2Q 3Q 4Q 1Q15
OPERATING EXPENSES. 1Q15/1Q14 performance and detail by country 11 Costs declined in real terms and excluding perimeter (average inflation: 3.9%). Of note were Brazil and Spain EUR million Costs by unit. 1Q15 / 1Q14 var. Costs Costs (nominal)1 (real terms)2 5,377 Brazil 3.0 -3.8 +275 4,847 +255 Spain -4.7 -4.3 +5.4% Portugal -0.7 -0.4 Poland 2.0 2.6 -0.7% SCF 14.0 13.8 excl. perimeter and inflation UK 5.4 4.4 Mexico 5.8 2.0 Chile 8.3 3.6 USA 8.7 7.4 1Q14 FX Business 1Q15 Argentina 49.0 7.0 Costs Costs Group 5.4 1.5 Group excluding perimeter 3.2 -0.7 (1) In local currency. Excluding perimeter: Brazil (-1.1%); UK (+4.4%); SCF (-2.0%) (2) Nominal costs less 1Q15 average inflation
PROVISIONS. 1Q15/1Q14 performance and detail by country 12 Lower cost of credit with drop in loan-loss provisions in the large units EUR million and % change in constant EUR Cost of credit 1Q15 / 1Q14 (%) 1.65% Brazil 826 -9 1.38% USA 639 -4 Spain 367 -28 UK 76 -43 2,695 +164 -296 2,563 SCF 168 +29 -10% Mexico 211 +10 Chile 132 +5 Argentina 29 -15 Poland 39 -9 1Q14 FX Business 1Q15 Portugal Provisions Provisions 22 -36 Note: Cost of credit = 12 month loan-loss provisions / average lending. Calculated in current euros
Balance sheet
Lending 14 Change of trend in lending1 continues with faster year-on-year growth. All units increase y-o-y except for Portugal Gross loans by country (excluding repos) Mar15 Q-o-Q % var. Y-o-Y % var. UK 276 +3 +5 Loans Spain 161 -1 +1 Brazil 76 +6 +17 +7% +5% USA 83 +4 +4 SCF 72 +13 +20 Chile 36 +3 +9 0% M14 / M13 D14 / D13 M15 / M14 Mexico 30 +4 +19 Portugal 24 0 -4 Poland 19 +3 +8 Argentina 7 +7 +26 TOTAL Group +3 +7 (1) Gross loans excluding repos
Deposits + Mutual funds 15 Customer funds1 also registered faster year-on-year growth (+8% vs. +1% in March 2014) EUR million and change in constant EUR Deposits (excl. repos) + Mutual funds by country Mar15 Q-o-Q % var. Y-o-Y % var. UK 224 +1 +3 Deposits + Mutual funds Spain 229 +6 +7 +8% Brazil 86 +2 +12 +6% USA 60 +11 +17 Chile 32 +3 +15 +1% Mexico 40 +1 +11 M14 / M13 D14 / D13 M15 / M14 Portugal 25 -1 +6 Poland 24 -2 +7 Argentina 9 +10 +41 TOTAL Group +4 +8 (1) Deposits (excluding repos) + managed and marketed mutual funds
Credit quality 16 The Groups credit quality continues to improve, accelerating its pace in recent quarters in the core units % NPL ratio Group Spain UK Coverage ratio 7.61 7.59 7.57 7.38 7.25 67 68 67 69 66 1.88 1.91 1.80 1.79 1.75 M14 J14 S14 D14 M15 M14 J14 S14 D14 M15 NPL ratio Brazil USA 5.52 5.45 5.28 5.19 4.85 5.74 5.78 5.64 M14 J14 S14 D14 M15 5.05 4.90 2.88 2.93 2.68 2.54 2.30 M14 J14 S14 D14 M15 M14 J14 S14 D14 M15
Capital 17 Capital generation partially offset by the impact of incorporations Capital ratiosfully loaded Leverage ratio1fully loaded Total 11.8 12.0 10.5 10.5 4.7 4.6 9.7 9.7 Dec14 (with capital Mar15 Dec14 (with capital Mar15 increase) increase) By profits (+25 b.p.) Sharp assets growth (partly due to By higher RWAs and other (-11 b.p.) exchange rates) offset by increase Change of perimeter (-12 b.p.) in shareholders equity Parent bank T2 issuance (+25 b.p.) (1) Considering that established in the delegated regulation 2015/621.
Financial ratios 18 Profitability ratios and tangible book value per share improved in 1Q15 Efficiency (%) EPS (euros) -0.9 p.p. +6% 0.121 47.9 47.2 47.0 0.113 0.112 1Q14 4Q14 1Q15 1Q14 4Q14 1Q15 1 Tangible book value RoTE (%) 2 per share (euros) +1.1 p.p. +16% 10.4 11.5 4.29 10.2 4.01 3.71 1Q14 4Q14 1Q15 1Q14 4Q14 1Q15 (1) RoTE: Group attributable profit / (Average capital + reserves + retained profit + valuation adjustments goodwillother intangible assets) (2) Tangible book value per share = (Capital + reserves + retained profits + valuation adjustments goodwill intangible assets) / number of shares excluding treasury stock
Agenda ? Group performance 1Q15 ? Business areas performance 1Q15 ? Conclusions ? Appendix
Business areas 20 High diversification by country in profit generation Attributable profit by geographic segment in 1Q15 Portugal, 2% Poland, 4% Spain, 15% Brazil, 21% SCF*, 10% Other Europe, 1% Mexico, 7% Chile, 5% UK, 20% Other LatAm, 5% USA, 10% Percentage over operating areas attributable profit, excluding Spains run-off real estate (*) Excluding SCF UK
ATTRIBUTABLE PROFIT. 1Q15 / 1Q14 performance 21 Attributable profit rose in all units except Chile due to lower UF EUR million 1Q15 attributable profit % Var. / 1Q14 Constant EUR Current EUR Brazil 516 +41% +42% UK 477 +14% +27% Spain 357 +42% +42% USA 246 +28% +56% SCF SCF 242 +11% +11% Mexico 167 +13% +21% Chile 109 -17% -11% Poland 90 +6% +6% Argentina 80 +36% +44% Portugal 56 +58% +58% UF: Chilean Unidad de Fomento
Spain 22 Activity P&L EUR million Volumes1 Customer NIM Var. M15 / M14 1Q15 %4Q14 %1Q14 Profitability of loans 3.01% NII + fee income 1,590 -4.5 -0.7 2.97% 2.87% -0.8% +6% 2.80% 2.66% / 4Q14 / 4Q14 Gross income 1,764 4.4 -1.5 Operating expenses -852 -0.9 -4.7 +7% Cost of deposits Net op. income 913 10.0 1.6 1.21% 1.07% 0.98% 0.86% LLPs -367 14.7 -27.6 +1% 0.64% Attributable profit 357 19.5 42.1 Loans Funds 1Q14 2Q 3Q 4Q 1Q15 ¡ Year-on-year growth in loans (companies and institutions) and funds (with better structure) ¡ Profit drivers / 1Q14: lower provisions, efficiency plan and lower cost of liabilities ¡ In gross income, net interest income up 1.5% y-o-y and weak fee income (1) Loans excluding repos. Funds: deposits (excluding repos) + marketed mutual funds
Spain 23 Growth in volumes combined with drop in NPL ratio Loans (EUR billion) Customer funds (EUR billion) NPL and Cost of credit (%) 229 215 NPL Ratio 159 161 46 Mutual 36 Public funds Institutions 14 16 7.61 7.59 7.57 7.38 Household 7.25 50 47 67 mortgages Time 81 Other loans to deposits individuals 12 13 1.37 1.31 1.21 1.06 0.97 116 Companies 83 85 Demand deposits 98 Cost of credit M14 M15 M14 M15 M14 J14 S14 D14 M15 Repos 5 3 Repos 4 6 ¡Increased customer funds ¡Lower NPLs due to negative ¡New lending: individuals (+36%) focusing on profitability 1 net entries in 1Q15 and companies (+24%) ¡Demand deposits up 18% and ¡NPL ratio improved in recent ¡New mortgage loans: +23% mutual funds 28%. Time deposits quarters down 16% (1) Excluding commercial bills
24 United Kingdom Activity P&L Ł million Volumes1 Banking NIM2 Var. M15 / M14 1Q15 %4Q14 %1Q14 NII + fee income 1,100 -0.1 7.5 +3% +1% Gross income 1,152 1.4 4.7 / 4Q14 / 4Q14 1.85% 1.87% Operating expenses -605 0.1 5.4 +5% 1.81% 1.82% 1.79% +3% Net op. income 547 2.8 3.9 LLPs -56 105.0 -43.4 Attributable profit 355 15.2 14.0 Loans Funds 1Q14 2Q 3Q 4Q 1Q15 ¡ Growth in retail and corporate loans ¡ Higher gross income from increased volumes and margins (NII up 8% year-on-year) ¡ Investments made in the branch refurbishments, digital banking, and reinforced corporates ¡ Provisions reflect prudent risk management and benign UK economic environment (1) Volumes in local currency. Loans excluding repos. Funds: deposits (excluding repos) + marketed mutual funds (2) In local criteria
United Kingdom 25 Increasing loyal customers through and corporates our 1|2|3 strategy 1|2|3 World Customers Current accounts Corporate loans Business centres / Relationship Managers Million Ł billion Ł billion 4.0 44.3 733 25.0 661 22.9 2.7 31.7 20.4 518 66 1.7 18.7 +40% 50 +9% 36 +70% +12% Mar13 Mar14 Mar15 Mar13 Mar14 Mar15 Mar13 Mar14 Mar15 Mar13 Mar14 Mar15 Business Relationship centres Managers ¡First choice for customers switching1 their ¡Progress in business diversification; rise in deposits current account provider to Santander UK (1 in 4) and in loans to corporates (in a subdued market) ¡Increased customer loyalty; most improved in ¡Building our commercial capability; new investment retail customer satisfaction among peers since Dec12 in business centres and enhanced platforms (1) Since the introduction in Sep13 of the new system to guarantee customers the switching of their current account
Brazil 26 Activity P&L EUR million Volumes1 Net Interest Margin Var. M 1Q15 %4Q14* %1Q14* NIM NII + fee income 2,997 2.2 5.2 +6% +2% 6.5% 6.3% 5.9% 5.7% 5.8% / 4Q14 / 4Q14 Gross income 3,046 3.5 6.0 +17% Operating expenses -1,176 -8.1 3.0 +12% 3.8% 3.7% 3.7% Net op. income 1,870 12.4 8.0 3.4% 3.4% NIM net of provisions LLPs -826 -5.7 -9.3 Attributable profit 516 33.6 40.8 Loans Funds 1Q14 2Q 3Q 4Q 1Q15 (*) Changes excluding fx impact ¡ Loans impacted by dollar balances and perimeter. Excluding them, up 2% q-o-q and 11% y-o-y ¡ Attributable profit continued to be underpinned by the good trend in provisions and costs ¡ Moreover, gross income was higher, with net interest income already growing year-on-year ¡ Over 1Q14, profit backed by lower minority interests (PBT: +23%) (1) Local currency. Loans excluding repos. Funds: deposits (excluding repos) + marketed mutual funds
Brazil 27 Growth in loans with change of mix with growth rates in line with our peers. and a lower risk profile In companies, growing above the system EUR million and change in constant EUR Local criteria (1) Loans by segment Loans Dec14 / Dec13 var. Mar15 /Mar14 /Dec14 +11% +9% Mortgage loans to individuals 7 35% 6% +8% Consumer loans to individuals 17 -2% 1% +6% +6% Consumer finance 8 -4% -1% SMEs 11 6% 0% SAN Brazil System Private C1 C2 Companies 13 24% 9% banks Large companies 21 51% 13% Total 76 17% 6% Loans Mar15 / Mar14 var. Loan spread and Cost of credit +26% Loan spread 9.2% 9.0% +15% +13% 8.4% 8.0% +11% 7.8% +10% +3% 5.8% 5.4% 5.1% 4.9% SAN System SAN System SAN System 4.6% Brazil Brazil Brazil Cost of credit Total Individual Companies 1Q14 2Q 3Q 4Q 1Q15 customers (1) Loans: local criteria figures exclude branches abroad
Santander Consumer Finance 28 Activity P&L EUR million Volumes Net Interest Margin Var. M1 1Q15 %4Q14 %1Q14 NIM NII + fee income 968 13.9 21.0 +13% +12% / 4Q14 / 4Q14 4.0% Gross income 978 13.5 22.3 3.7% 3.5% 3.5% 3.3% +22% Operating expenses -417 10.8 14.0 +20% 2.9% 3.1% Net op. income 561 15.5 29.3 2.8% 2.7% 2.6% NIM net of provisions LLPs -168 17.6 29.3 Attributable profit 242 -8.7 10.8 1Q14 2Q 3Q 4Q 1Q15 Gross loans New loans ¡ Start-up of joint venture1 with PSA in France in 1Q15 ¡ Higher gross income offset the rise in costs and provisions. All impacted by perimeter ¡ Excluding perimeter, new loans rose 9% and net operating income 7% ¡ Attributable profit impacted by higher minority interests and tax rate (1) Joint venture with PSA in the UK not included, as it is recorded in the UK. Note: Not including Santander Consumer UK profit, as it is recorded in Santander UK results. Including it, 1Q15 attributable profit: EUR 278 mill. (-5% q-o-q; +10% y-o-y)
USA 29 Activity P&L US$ million Santander Bank1 SCUSA Var. M15 / M14 Var. M15 / M14 1Q15 %4Q14 %1Q14 +3% +4% +7% +24% NII + fee income 1,846 5.9 6.8 / 4Q14 / 4Q14 / 4Q14 / 4Q14 Gross income 1,987 4.7 11.1 +14% Operating expenses -709 0.0 8.7 +10% Net op. income 1,278 7.5 12.4 LLPs -719 0.2 -4.0 +1% -2% Attributable profit 277 -11.7 28.1 Loans 2 Funds Gross loans New loans ¡ Santander Bank: selective growth. SCUSA: strong growth in new loans and servicing ¡ Attributable profit rose y-o-y due to higher gross income and lower provisions in SCUSA ¡ Higher costs (regulatory compliance and franchise) in line with expected plan ¡ Lower profit over 4Q14 due to extraordinary results of Santander Bank in that quarter (1) Local currency. Loans excluding repos. Funds: deposits (excluding repos) + marketed mutual funds. (2) Excluding sale of portfolios and securitisations: +9% y-o-y; +5% q-o-q
Corporate Activities 30 P&L EUR million 1Q15 1Q14 NII + fee income -497 -542 Trading gains 247 302 Operating expenses -208 -191 Provisions -116 -71 Taxes and minority interests -9 81 Attributable profit -585 -405 ¡ Higher net interest income due to lower cost of issues ¡ Lower trading gains (interest and exchange rates hedging) ¡ Higher costs largely due to regulatory compliance ¡ Lower recovery of taxes
Agenda ? Group performance 1Q15 ? Business areas performance 1Q15 ? Conclusions ? Appendix
32 1Q15 Conclusions Good P&L dynamics Attributable profit rose in 9 out of 10 core units Loans increased in 9 out of 10 core units Good VOLUMES dynamics and funds in all of them Comfortable in LIQUIDITY AND CAPITAL, Central focus: organic growth with no restrictions to grow and more efficient use of capital All ratios improved: RISKS quality continues to improve NPL, coverage and cost of credit Improved PROFITABILITY All ratios improved: and book value per share Efficiency, EPS, RoTE and TBV per share In line to meet our targets by 2017 and become Simple l Personal l Fair
33 Save the date Investor Day London 23rd 24th September 2015
Agenda ? Group performance 1Q15 ? Business areas performance 1Q15 ? Conclusions ? Appendix
Appendix Other geographic units results Global segments results Group balance sheet Liquidity and funding NPL and coverage ratios, and cost of credit Quarterly income statements
Other geographic units results
Mexico 37 Activity P&L EUR million Volumes1 Net Interest Margin Var. M 1Q15 %4Q14* %1Q14* +4% +1% NII + fee income 804 0.0 6.8 NIM / 4Q14 / 4Q14 4.1% 4.0% 4.0% 4.0% 4.0% Gross income 833 2.1 8.4 +19% Operating expenses -349 5.4 5.8 +11% Net op. income 484 -0.2 10.4 2.7% 2.8% 2.6% 2.5% 2.5% LLPs -211 15.9 9.5 NIM net of provisions Attributable profit 167 -12.6 12.5 Loans Funds 1Q14 2Q 3Q 4Q 1Q15 (*) Changes excluding fx impact ¡ Expansion plan and commercial strategy resulted in market share gains ¡ Year-on-year profit growth (+13%) due to higher gross income and lower cost of credit ¡ Higher commercial revenues absorbed interest rates at their lowest levels and change of mix ¡ Profit fell over 4Q14 because of higher tax charge and lower provisions in 4Q14 (1) Local currency. Loans excluding repos. Funds: deposits (excluding repos) + marketed mutual funds
Chile 38 Activity P&L Volumes1 EUR million Net Interest Margin Var. M 1Q15 %4Q14* %1Q14* n UF 1.3% 1.8% 0.6% 1.9% -0.02% NII + fee income 485 -21.1 -7.8 +3% +3% / 4Q14 / 4Q14 Gross income 554 -14.4 -3.3 NIM 4.7% 4.7% 4.3% 4.0% Operating expenses -234 -2.7 8.3 3.5% +15% Net op. income 320 -21.4 -10.3 +9% 3.5% 3.2% 3.0% LLPs -132 -20.7 5.5 2.6% 2.3% NIM net of provisions Attributable profit 109 -37.0 -17.4 Loans Funds 1Q14 2Q 3Q 4Q 1Q15 (*) Changes excluding fx impact ¡ Growth in target segments: loans to companies (+9%), high-income (+13%) and demand deposits (+14%) ¡ Gross income and profit comparisons impacted by lower UF inflation ¡ Moreover, in 4Q14 taxes were released due to the tax reform (1) Local currency. Loans excluding repos. Funds: deposits (excluding repos) + marketed mutual funds (2) Chilean Unidad de Fomento
Poland 39 Activity P&L EUR million Volumes1 Customer NIM Var. M15 1Q15 %4Q14* %1Q14* Profitability of loans 5.21% 5.22% 5.12% 4.77% NII + fee income 291 -4.0 -8.0 +3% -2% 4.53% Gross income 340 -4.0 2.0 / 4Q14 / 4Q14 Cost of deposits Operating expenses -149 3.6 2.0 +8% +7% Net op. income 191 -9.2 2.0 1.69% 1.60% 1.68% 1.68% 1.33% LLPs -39 -31.2 -8.8 Attributable profit 90 -4.5 6.3 Loans Funds 1Q14 2Q 3Q 4Q 1Q15 (*) Changes excluding fx impact ¡ In the first quarter, faster growth in loans and management of deposits cost ¡ Year-on-year profit increased due to lower provisions and control of costs ¡ Gross income impacted by lower interest rates and tougher regulation. Margins/ALCOs management (1) Local currency. Loans excluding repos. Funds: deposits (excluding repos) + marketed mutual funds
Portugal 40 Activity P&L EUR million Volumes1 Cost of new term deposits Var. M 1Q15 %4Q14 %1Q14 NII + fee income 211 -1.8 4.5 -0.5% -1% / 4Q14 / 4Q14 Gross income 238 -8.7 4.4 +6% 1.72% 1.69% 1.36% Operating expenses -121 -3.9 -0.7 0.96% 0.80% Net op. income 117 -13.2 10.1 -4% LLPs -22 27.1 -35.6 Attributable profit 56 -22.9 58.0 Loans Funds 1Q14 2Q 3Q 4Q 1Q15 ¡ Loans fell at a slower pace. Better performance in loans to companies than the sector ¡ Attributable profit continued to normalise (+58% y-o-y) ¡ Good performance of net interest income (+10% y-o-y) and control of costs ¡ Profit fell over 4Q14 when capital gains were recorded and provisions low (1) Loans excluding repos. Funds: deposits (excluding repos) + marketed mutual funds
Other Latin American countries 41 Attributable profit Constant EUR million Argentina Uruguay Peru +36% 80 59 +23% +36% 14 18 7 5 1Q14 1Q15 1Q14 1Q15 1Q14 1Q15 ¡ Focus on loyalty, transactions and target segments ¡ Double-digit growth in volumes ¡ P&L underpinned by gross income growth
Spain run-off real estate 42 Activity P&L EUR million Balance sheet Coverage ratios EUR billion 1Q15 and M15 / M14 change 1Q15 1Q14 %1Q14 -24% +3 p.p. 0 p.p. Gross income 0 -8 n.m. 10.3 Operating expenses -51 -52 -0.3 Equity stakes 7.8 55% 55% Net 3.6 Provisions -84 -149 -43.4 foreclosures 3.5 Net loans Tax recovery 41 62 -34.8 5.2 3.6 Attributable profit -95 -146 -34.8 M14 M15 Loans Foreclosures ¡ Exposure continues to fall at rates of over -20%. Mainly in loans (-32%) ¡ Increased coverage ratios ¡ Lower losses due to reduced need for provisions
Global segments results
Retail Banking 44 Activity P&L EUR billion EUR million 1Q15 %4Q14* %1Q14* Net loans Deposits NII + fee income 9,970 0.0 5.1 +14%* +10%* Gross income 10,298 -0.1 7.0 685 547 Operating expenses -4,618 -0.5 5.0 601 Net op, income 5,680 0.2 8.7 M14 M15 LLPs -2,323 -2.2 -13.2 M14 M15 (*) +6% excluding FX impact (*) +3% excluding FX impact Attributable profit 1,933 -5.2 31.7 (*) Changes excluding fx impact Gross income EUR million 10,298 9,705 10,008 ¡ Loans and deposits growth 9,074 9,423 ¡ Good y-o-y performance of net interest income (+5%) and fee income (+4%) ¡ Costs rose at below the inflation rate excluding perimeter. Lower provisions 1Q14 2Q 3Q 4Q 1Q15
Global Wholesale Banking (GBM) 45 Gross income P&L EUR million EUR million 1,398 1Q15 %4Q14* %1Q14* TOTAL 1,281 242 NII + fee income 1,089 4.5 16.6 Trading and capital 125 Gross income 1,398 27.6 5.4 Global markets 463 -16% 389 Operating expenses -500 3.8 8.1 Financing 315 Customers Net op, income 898 46.3 3.9 solutions & advisory 275 +15% * 0% Global transaction LLPs -198 95.2 83.6 418 +8% 451 banking Attributable profit 470 54.6 -4.7 1Q14 1Q15 (*) Changes excluding fx impact (*) Excluding fx impact: total gross income, +5%; customer revenues -4% ¡ Customer revenues account for 83% of TOTAL 1,398 Trading y 1,281 1,317 1,257 total gross income 1,068 capital ¡ Higher commercial revenues Clients 1,156 1,157 1,155 1,056 1,034 ¡ Excellent efficiency ratio: 36% ¡ Profit fell y-o-y due to particularly 1Q14 2Q 3Q 4Q 1Q15 low provisions in 1Q14
46 Group balance sheet
Grupo Santander balance sheet. Highlights 47 Retail balance sheet, appropriate for a low risk business model, liquid and well capitalised EUR billion Balance sheet at March 2015 1 1,370 Lending: 58% of balance sheet 1,370 Cash and cr Credit instituti 188 2 169 2 institutions Cash, central banks and credit Derivativ 97 3 Derivatives 123 institutions: 14% AFS portfol 106 4 Other 45 Trading portf 69 3 5 Derivatives (with counterparty on the Othe 116 6 liabilities side): 7% of balance sheet Customer 687 deposits 4 Available for sale portfolio (AFS): 8% Net loans 794 1 custom 5 subordinated Issues and Trading portfolio: 5% liabilities 228 Shareholders equity & fixed liabilities 118 6 Other (goodwill, fixed assets, accruals): Assets Liabilities 8% (*) Other assets: Goodwill EUR 29 bill., tangible and intangible assets EUR 27 bill., other capital instruments at fair value EUR 1 bill., accruals and other accounts EUR 59 bill.
48 Liquidity and funding
Liquidity and funding 49 Well-funded balance sheet with high structural liquidity surplus March 2015. EUR billion Santander Group liquidity balance sheet Net loans 687 osits 794 Commercial Gap: EUR 107 bill. custom 69 curitisations Structural liquidity1 surplus: EUR 160.5 bill. (15% net liabilities) Fixed asse 84 146 term funding & oth Finan 187 136 uity (102) and asse er (34) 27 Funding Assets Liabilities Note: Liquidity balance sheet for management purposes (net of trading derivatives and interbank balances). Provisional (1) Financial assets short term wholesale funding markets
Liquidity and funding 50 Higher recourse to wholesale funding in the first quarter, backed by improved market conditions: issuances outpaced maturities Mar15 Issuances (EUR bn.) Diversified issuances1Q15 18.7 T 14.4 US$ Sterling area, area, 15.4 34% 41% M/L term issuance 11.0 Euro area, 25% Securitisations1 3.4 3.3 1Q14 1Q15 (1) Placed in the market and including structured finance
51 NPL, coverage ratios and cost of credit
52 NPL ratio % 31.03.14 30.06.14 30.09.14 31.12.14 31.03.15 Continental Europe 9.12 9.04 8.96 8.93 8.57 Spain 7.61 7.59 7.57 7.38 7.25 Santander Consumer Finance 4.14 4.07 3.97 4.82 4.52 Poland 7.35 7.42 7.43 7.42 7.33 Portugal 8.26 8.16 8.49 8.89 8.96 United Kingdom 1.88 1.91 1.80 1.79 1.75 Latin America 5.06 5.03 4.98 4.65 4.49 Brazil 5.74 5.78 5.64 5.05 4.90 Mexico 3.62 3.52 3.74 3.84 3.71 Chile 5.99 5.94 5.98 5.97 5.88 USA 2.88 2.93 2.68 2.54 2.30 Operating Areas 5.54 5.46 5.29 5.19 4.87 Total Group 5.52 5.45 5.28 5.19 4.85
53 Coverage ratio % 31.03.14 30.06.14 30.09.14 31.12.14 31.03.15 Continental Europe 58.0 58.3 58.1 57.2 58.6 Spain 44.6 44.9 45.5 45.5 46.6 Santander Consumer Finance 105.1 105.2 106.4 100.1 103.6 Poland 64.6 65.3 65.8 60.3 61.6 Portugal 50.6 53.1 53.9 51.8 52.4 United Kingdom 42.9 41.1 43.4 41.9 41.2 Latin America 86.1 86.3 83.5 84.7 83.9 Brazil 95.2 94.8 91.4 95.4 95.2 Mexico 98.6 96.6 90.1 86.1 88.4 Chile 50.7 51.7 52.3 52.4 52.0 USA 163.3 165.0 184.1 192.8 210.7 Operating Areas 66.0 66.4 67.0 66.6 68.4 Total Group 66.3 66.8 67.5 67.2 68.9
Non-performing loans and Provision funds. 1Q15 54 Non-performing loans Provision funds 100%: €41,919 million 100%: €28,894 million Other, 17% Other, 16% Spain, 21% Spain, 31% USA, 5% USA, 15% Chile, 5% Mexico, 3% SCF*, 12% Chile, 4% Brazil, 10% SCF*, 8% Poland, 3% Mexico, 4% Poland, 4% Portugal, Brazil, 14% 4% UK, 12% Portugal, UK, 7% 5% Percentage over Groups total (*) Excluding SCF UK
55 Cost of credit % 31.03.14 30.06.14 30.09.14 31.12.14 31.03.15 Continental Europe 1.21 1.14 1.08 1.02 0.96 Spain 1.37 1.31 1.21 1.06 0.97 Santander Consumer Finance 0.89 0.87 0.85 0.90 0.94 Poland 0.98 0.92 0.95 1.04 1.00 Portugal 0.63 0.55 0.47 0.50 0.45 United Kingdom 0.23 0.22 0.19 0.14 0.11 Latin America 4.24 3.95 3.77 3.59 3.42 Brazil 5.82 5.38 5.14 4.91 4.63 Mexico 3.59 3.58 3.26 2.98 2.92 Chile 1.82 1.76 1.71 1.75 1.74 USA 2.94 3.15 3.40 3.45 3.40 Operating Areas 1.61 1.55 1.50 1.44 1.38 Total Group 1.65 1.56 1.52 1.43 1.38 Cost of credit = 12 month loan-loss provisions / average lending
Spain run-off real estate. Exposure and coverage ratios 56 Coverage by borrowers situation Total coverage (1Q15) (problematic assets + performing loans) EUR million Total real estate 55% Gross risk Coverage Net exposure Fund Risk Non-performing 6,743 3,936 2,807 Substandard1 981 344 637 Mar15 Foreclosed real estate 7,806 4,310 3,496 Non-performing 58% Total problematic assets 15,530 8,590 6,940 Subestándar1 35% Performing loans2 106 0 106 Foreclosed real estate 55% Total problematic assets 55% Real estate exposure 15,636 8,590 7,046 Performing loans2 0% (1) 100% up-to-date with payments (2) Performing loans: loans up-to-date with payments
Spain run-off real estate. Loans and foreclosures 57 LOANS with real estate purpose Foreclosed REAL ESTATE (Mar. 2015) EUR Million EUR Million Gross Net amount Coverage amount Mar15 Dic14 Var. Finished buildings 3,219 3,577 -358 Finished buildings 2,265 43% 1,298 Buildings under constr. 241 130 111 Buildings under constr. 570 46% 306 Developed land 2,493 2,641 -148 Developed land 2,519 60% 1,000 Building and other land 738 752 -14 Building land 2,365 64% 859 Non mortgage guarantee 1,139 1,176 -37 Other land 87 62% 33 Total 7,830 8,276 -446 Total 7,806 55% 3,496
58 Quarterly P&L
Santander Group EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 9,323 9,773 9,910 10,238 10,563 Gross income 10,124 10,488 10,961 11,040 11,444 Operating expenses (4,847) (4,906) (5,070) (5,216) (5,377) Net operating income 5,277 5,582 5,891 5,824 6,067 Net loan-loss provisions (2,695) (2,638) (2,777) (2,452) (2,563) Other (433) (508) (558) (792) (514) Profit before taxes 2,149 2,435 2,556 2,580 2,990 Consolidated profit 1,579 1,771 1,901 1,746 2,067 Attributable profit 1,303 1,453 1,605 1,455 1,717
Santander Group Constant EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 9,886 10,175 10,167 10,544 10,563 Gross income 10,715 10,922 11,243 11,368 11,444 Operating expenses (5,102) (5,089) (5,192) (5,360) (5,377) Net operating income 5,613 5,833 6,052 6,008 6,067 Net loan-loss provisions (2,858) (2,735) (2,853) (2,521) (2,563) Other (441) (509) (551) (795) (514) Profit before taxes 2,313 2,589 2,648 2,692 2,990 Consolidated profit 1,704 1,886 1,974 1,837 2,067 Attributable profit 1,410 1,552 1,671 1,532 1,717
61 Continental Europe EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 2,973 3,077 3,013 3,123 3,126 Gross income 3,196 3,256 3,139 3,231 3,379 Operating expenses (1,607) (1,582) (1,557) (1,591) (1,627) Net operating income 1,589 1,673 1,582 1,640 1,751 Net loan-loss provisions (791) (770) (737) (582) (638) Other (152) (196) (151) (77) (120) Profit before taxes 647 707 694 981 993 Consolidated profit 499 536 518 693 734 Attributable profit 463 499 472 644 664
62 Spain EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 1,602 1,663 1,635 1,665 1,590 Gross income 1,792 1,782 1,733 1,690 1,764 Operating expenses (894) (873) (855) (860) (852) Net operating income 898 909 878 830 913 Net loan-loss provisions (507) (488) (429) (320) (367) Other (33) (51) (9) (81) (32) Profit before taxes 358 370 440 429 513 Consolidated profit 253 261 310 303 362 Attributable profit 251 261 309 299 357
63 Santander Consumer Finance EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 800 822 822 850 968 Gross income 800 827 821 862 978 Operating expenses (366) (357) (354) (376) (417) Net operating income 434 470 467 486 561 Net loan-loss provisions (130) (123) (149) (143) (168) Other (14) (17) (71) 65 (22) Profit before taxes 291 330 247 408 372 Consolidated profit 225 245 184 277 274 Attributable profit 219 237 170 265 242
64 Poland EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 317 328 322 302 291 Gross income 334 353 335 353 340 Operating expenses (147) (148) (143) (143) (149) Net operating income 188 205 192 210 191 Net loan-loss provisions (43) (42) (44) (57) (39) Other (3) (16) 8 22 (1) Profit before taxes 142 147 156 175 151 Consolidated profit 115 120 122 127 123 Attributable profit 85 88 91 94 90
65 Poland PLN million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 1,327 1,367 1,344 1,271 1,220 Gross income 1,399 1,471 1,400 1,487 1,427 Operating expenses (613) (615) (598) (604) (625) Net operating income 786 855 802 883 802 Net loan-loss provisions (180) (174) (184) (238) (164) Other (12) (66) 33 90 (3) Profit before taxes 594 615 650 735 634 Consolidated profit 483 500 511 535 517 Attributable profit 355 366 382 395 377
66 Portugal EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 202 204 206 215 211 Gross income 228 237 230 261 238 Operating expenses (122) (121) (122) (126) (121) Net operating income 106 116 108 135 117 Net loan-loss provisions (34) (40) (32) (17) (22) Other (30) (29) (20) (20) (21) Profit before taxes 42 47 57 97 74 Consolidated profit 33 37 42 73 56 Attributable profit 36 39 42 73 56
67 United Kingdom GBP million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 1,023 1,045 1,070 1,101 1,100 Gross income 1,100 1,105 1,124 1,136 1,152 Operating expenses (574) (571) (579) (604) (605) Net operating income 526 533 545 532 547 Net loan-loss provisions (99) (71) (70) (27) (56) Other (38) (51) (58) (108) (41) Profit before taxes 388 411 417 396 449 Consolidated profit 311 325 326 308 360 Attributable profit 311 325 326 308 355
68 United States USD million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 1,728 1,798 1,794 1,742 1,846 Gross income 1,789 1,864 1,931 1,898 1,987 Operating expenses (652) (649) (684) (709) (709) Net operating income 1,137 1,215 1,248 1,189 1,278 Net loan-loss provisions (749) (684) (811) (718) (719) Other (3) (4) (19) 40 (21) Profit before taxes 385 527 418 512 538 Consolidated profit 276 362 324 390 389 Attributable profit 216 272 259 314 277
69 Brazil EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 2,828 2,979 3,018 2,969 2,997 Gross income 2,851 2,986 3,192 2,978 3,046 Operating expenses (1,133) (1,196) (1,291) (1,296) (1,176) Net operating income 1,719 1,791 1,900 1,682 1,870 Net loan-loss provisions (905) (933) (958) (887) (826) Other (143) (166) (253) (244) (209) Profit before taxes 671 693 689 551 835 Consolidated profit 469 504 520 433 571 Attributable profit 364 395 409 391 516
70 Brazil R$ million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 9,161 9,111 9,081 9,425 9,635 Gross income 9,236 9,132 9,617 9,458 9,792 Operating expenses (3,669) (3,657) (3,893) (4,111) (3,779) Net operating income 5,567 5,475 5,724 5,347 6,012 Net loan-loss provisions (2,930) (2,850) (2,882) (2,818) (2,657) Other (462) (508) (770) (772) (672) Profit before taxes 2,175 2,117 2,072 1,757 2,683 Consolidated profit 1,520 1,544 1,564 1,378 1,834 Attributable profit 1,178 1,208 1,231 1,241 1,657
71 Mexico EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 699 720 752 781 804 Gross income 713 775 791 793 833 Operating expenses (307) (312) (319) (322) (349) Net operating income 407 463 471 471 484 Net loan-loss provisions (179) (191) (210) (177) (211) Other (2) (2) 6 (1) 8 Profit before taxes 226 271 267 293 281 Consolidated profit 178 214 217 242 215 Attributable profit 138 169 167 186 167
72 Mexico Million pesos 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 12,667 12,832 13,074 13,529 13,530 Gross income 12,928 13,821 13,738 13,732 14,017 Operating expenses (5,557) (5,560) (5,545) (5,579) (5,878) Net operating income 7,371 8,261 8,193 8,153 8,139 Net loan-loss provisions (3,237) (3,401) (3,654) (3,058) (3,545) Other (28) (34) 106 (13) 130 Profit before taxes 4,106 4,827 4,644 5,083 4,724 Consolidated profit 3,228 3,825 3,770 4,192 3,624 Attributable profit 2,504 3,012 2,910 3,225 2,817 2,504 3,012 2,910 3,225 2,817
73 Chile EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 489 526 470 577 485 Gross income 533 551 505 608 554 Operating expenses (201) (210) (217) (226) (234) Net operating income 332 341 288 382 320 Net loan-loss provisions (116) (118) (131) (156) (132) Other (7) (3) 3 (18) 6 Profit before taxes 209 220 160 209 195 Consolidated profit 176 192 136 236 150 Attributable profit 123 132 92 162 109
74 Chile Ch$ billion 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income 369.6 399.6 359.8 432.1 340.7 Gross income 402.4 418.6 386.3 454.9 389.4 Operating expenses (151.9) (159.7) (165.7) (169.0) (164.5) Net operating income 250.6 258.9 220.6 285.9 224.8 Net loan-loss provisions (87.7) (89.6) (100.0) (116.6) (92.5) Other (5.1) (2.0) 2.1 (13.4) 4.3 Profit before taxes 157.8 167.3 122.7 155.9 136.7 Consolidated profit 132.8 145.6 103.9 177.0 105.6 Attributable profit 92.7 100.4 70.7 121.5 76.6
75 Corporate Activities EUR million 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 NII + Fee income (542) (495) (466) (471) (497) Gross income (224) (237) 10 (7) (252) Operating expenses (191) (197) (194) (181) (208) Net operating income (416) (434) (183) (188) (460) Net loan-loss provisions 1 (1) 0 2 0 Other (72) (67) (90) (342) (117) Ordinary profit before taxes (487) (502) (273) (529) (576) Ordinary consolidated profit (408) (444) (262) (671) (557) Ordinary attributable profit (405) (444) (259) (681) (585) Attributable profit (405) (444) (259) (681) (585)
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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Banco Santander, S.A. | ||||||
Date: April 30, 2015 | By: | /s/ José García Cantera | ||||
Name: José García Cantera | ||||||
Title: Chief Financial Officer |